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Location: Mumbai, India Position: Executive Assistant Job Summary: An Executive Assistant for the Chief Strategy Officer is responsible for providing high-level administrative support to the CSO and assisting with the coordination and implementation of strategic plans and initiatives. This may include scheduling meetings, managing correspondence, and maintaining confidential files and documents. Additionally, the executive assistant may be responsible for conducting research, preparing presentations and reports, and representing the CSO in meetings with internal and external stakeholders. Strong organizational skills, attention to detail, and the ability to work independently and manage multiple tasks are essential for this role. Key Responsibilities: Manage the CSO's calendar, ensuring all appointments and meetings are scheduled effectively and efficiently Prepare meeting agendas and assist in conducting meetings, taking notes and summarizing key points Coordinate and manage communication between the CSO and internal and external stakeholders, including clients, partners, and vendors Draft and proofread correspondence, reports, and presentations Conduct research and provide data analysis to support decision making Support managing the company's CRM system (HubSpot), including inputting data and managing contacts, as well as creating reports and dashboards for the CSO Assist with the coordination and execution of business development initiatives, including managing deals and partnerships Provides operational and administrative support to assigned business unit Make travel bookings and arrangements Adhere to company policies and work standards Ad-hoc administrative duties Desired Skills and Qualifications: Experience: 1 year of experience working directly with C-level executives. Excel proficiency - Intermediate level. Technical Skills: Microsoft Office 365/Google Workspace. Familiarity with CRM platforms and Zoom Communication: Excellent command of English, both written and verbal, adapted to diverse business needs. Organization: Able to manage multiple tasks and deadlines efficiently. Problem-solving: Independent problem solver with innovative solutions. Professionalism: Strong work ethic, detail-oriented, and capable of working independently. Job details: Employment Type: Contract Duration: 1 year, with the possibility of extension Compensation: Given the full-time support required, the projected monthly income ranges from ₹20,000 to ₹30,000. Work Schedule: Monday to Friday, adhering to a night shift to align with US Time Zones (8 AM – 5 PM PST / 8:30 PM – 5:30 AM IST). Additionally, schedule may be changed contingent upon the role requirement. Location: Remote (Work from Home) Internet Requirements: A minimum internet speed of 50 Mbps is required, with a LAN connection recommended for optimal performance. Join Us: Become a part of our dynamic team and contribute to our mission of finding the best talent to drive our organization forward. If you are passionate about recruitment and want to make a significant impact in a growing company, we would love to hear from you.

Location: Bogota, Colombia; Mexico; Honduras; Argentina; Peru Job Title: Executive Assistant to Chief Strategy Officer (Remote) Location: LATAM and INDIA (Contractual) Work Schedule: 8:00 AM – 5:00 PM PST (US Business Hours) ________________________________________ About the Role We are looking for a smart, proactive, and highly organized Executive Assistant to provide dedicated support to our Chief Strategy Officer (CSO). This role is ideal for someone who thrives in operations, can manage multiple priorities, and brings a strong "can-do" attitude. While the position will primarily support the CSO, we welcome candidates who have prior experience assisting C-level executives, directors, or other decision-makers. ________________________________________ Key Responsibilities • Provide comprehensive administrative and operational support to the Chief Strategy Officer. • Manage calendars, schedule meetings, and coordinate appointments across multiple time zones. • Prepare meeting materials, agendas, and ensure follow-up on action items. • Support project management tasks, tracking deliverables, and ensuring deadlines are met. • Handle email correspondence, draft communications, and prioritize urgent matters. • Serve as the primary point of contact for internal and external stakeholders on behalf of the CSO. • Conduct research, prepare reports, and assist with strategic initiatives as required. • Anticipate the needs of the CSO and proactively address challenges. • Maintain confidentiality and discretion at all times. ________________________________________ Qualifications • At least 1 year of experience as an Executive Assistant, ideally supporting a C-level executive, director, or decision-maker. • Strong organizational, time management, and project management skills. • Excellent written and verbal communication skills. • Tech-savvy with experience using collaboration tools (Google Workspace, Microsoft Office, project management software). • Able to work independently, multitask, and adapt in a fast-paced environment. • Proactive, resourceful, and solution-oriented mindset. • Comfortable working remotely and aligned with US business hours (PST). ________________________________________ What We Offer • Remote work flexibility. • Opportunity to work closely with executive leadership, particularly in strategy and operations. • A dynamic, supportive, and growth-oriented work environment. Join Us! Become part of a dynamic team where your contributions are valued, your ideas are heard, and your growth is supported. At H!KINEX, we offer not just a job, but a career path with opportunities to learn, grow, and work alongside industry leaders.

Location: San Francisco WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey's users are among the most sophisticated professionals - from managing partners and practice leaders at global law firms to GCs and legal operations executives in-house, and tax and finance leaders adopting AI across their organizations. These professionals are navigating a fundamental shift in how their work gets done. Reaching them starts with deeply understanding the realities of that work: the problems worth solving, the outcomes that matter, and the questions and skepticism that come with adopting AI. Our best campaigns turn that understanding into ideas and experiences that are useful, credible, and relevant to where each audience is on that journey. The Integrated Campaigns Lead will build the function responsible for doing exactly that. You'll set Harvey's global integrated campaign strategy: defining our priority audiences, sharpening how we position Harvey, and designing coordinated programs that build awareness, deepen engagement, and drive growth. You'll establish the campaign operating model, prove what works, and build the team and capabilities to scale it globally. This is a strategic player-coach role with meaningful influence across the company. You'll shape go-to-market priorities alongside leadership across marketing, product, GTM, and you'll stay close enough to the work to write the message, understand the data, and improve the campaign when it matters. WHAT YOU'LL DO - Set Harvey's global integrated campaign strategy. Define the audiences, segments, narratives, and campaign architecture that build relevance with our audiences and drive awareness, engagement, pipeline, and revenue. - Turn audience insight into differentiated positioning. Develop messaging rooted in primary research, customer insight, competitive intelligence, and demonstrated use cases. Build claims on evidence and create narratives sophisticated audiences find credible. - Translate company priorities into market-facing programs. Partner with Product, Sales, and business leaders to develop marketing strategies around Harvey's most important growth initiatives, connecting what matters to the business with what matters to our audiences. - Orchestrate the full marketing system. Bring together digital, social, communications and analyst relations, alliances, events, field marketing, and other channels into cohesive global campaigns, spanning major launches, category-building moments, and always-on programs. - Build the measurement system. Define the KPIs, dashboards, attribution signals, and operating cadence that connect campaign investment to audience and business outcomes. - Build the team and operating model. Design how the campaigns function works, hire exceptional marketers, and develop them into strategic owners of audiences, programs, and business outcomes. - Raise the creative and strategic bar. Establish what great campaign thinking looks like at Harvey, from the quality of the insight and sharpness of the message to the craft of the execution and rigor of the measurement. - Build an AI-native campaign engine. Apply AI across audience research and modeling, creative development, experimentation, personalization, localization, and performance analysis. Develop repeatable approaches that raise the capabilities of the broader marketing organization. WHAT YOU HAVE - 8+ years of B2B marketing experience, including significant ownership of integrated campaigns, demand generation, or go-to-market programs within enterprise software or high-growth SaaS. - A record of building and scaling. You've created teams, programs, or operating models and know how to introduce structure without introducing unnecessary process. - Experience building and leading exceptional teams. You've hired, developed, and retained high-performing marketers. - Strong commercial instincts. You've owned multi-million-dollar investments and understand how to connect marketing decisions to audience impact, pipeline, revenue, and ROI. - Exceptional positioning and messaging judgment. You know how to get from audience research and market insight to a differentiated point of view, and you're a strong enough writer to do the work yourself when the stakes are high. - Exceptional cross-functional influence. You've orchestrated digital, social, communications, analyst relations, partnerships, events, and field marketing as one system rather than optimizing a single channel in isolation. - Hands-on fluency with AI. AI is already part of your campaign workflow. You have informed opinions about where it meaningfully improves marketing, and where human judgment remains the advantage. - A player-coach operating style. You're comfortable setting strategy with senior leaders and equally comfortable opening the doc, digging into the dashboard, rewriting the brief, or working through the details with the team. - Comfort with ambition and ambiguity. You can create clarity where there isn't yet a playbook, move quickly without lowering the bar, and build systems that become more sophisticated as Harvey grows. COMPENSATION $196,000 - $269,500 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-BG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey's users are among the most sophisticated professionals - from managing partners and practice leaders at global law firms to GCs and legal operations executives in-house, and tax and finance leaders adopting AI across their organizations. These professionals are navigating a fundamental shift in how their work gets done. Reaching them starts with deeply understanding the realities of that work: the problems worth solving, the outcomes that matter, and the questions and skepticism that come with adopting AI. Our best campaigns turn that understanding into ideas and experiences that are useful, credible, and relevant to where each audience is on that journey. The Integrated Campaigns Lead will build the function responsible for doing exactly that.You'll set Harvey's global integrated campaign strategy: defining our priority audiences, sharpening how we position Harvey, and designing coordinated programs that build awareness, deepen engagement, and drive growth. You'll establish the campaign operating model, prove what works, and build the team and capabilities to scale it globally. This is a strategic player-coach role with meaningful influence across the company. You'll shape go-to-market priorities alongside leadership across marketing, product, GTM, and you'll stay close enough to the work to write the message, understand the data, and improve the campaign when it matters. WHAT YOU'LL DO - Set Harvey's global integrated campaign strategy. Define the audiences, segments, narratives, and campaign architecture that build relevance with our audiences and drive awareness, engagement, pipeline, and revenue. - Turn audience insight into differentiated positioning. Develop messaging rooted in primary research, customer insight, competitive intelligence, and demonstrated use cases. Build claims on evidence and create narratives sophisticated audiences find credible. - Translate company priorities into market-facing programs. Partner with Product, Sales, and business leaders to develop marketing strategies around Harvey's most important growth initiatives, connecting what matters to the business with what matters to our audiences. - Orchestrate the full marketing system. Bring together digital, social, communications and analyst relations, alliances, events, field marketing, and other channels into cohesive global campaigns, spanning major launches, category-building moments, and always-on programs. - Build the measurement system. Define the KPIs, dashboards, attribution signals, and operating cadence that connect campaign investment to audience and business outcomes. - Build the team and operating model. Design how the campaigns function works, hire exceptional marketers, and develop them into strategic owners of audiences, programs, and business outcomes. - Raise the creative and strategic bar. Establish what great campaign thinking looks like at Harvey, from the quality of the insight and sharpness of the message to the craft of the execution and rigor of the measurement. - Build an AI-native campaign engine. Apply AI across audience research and modeling, creative development, experimentation, personalization, localization, and performance analysis. Develop repeatable approaches that raise the capabilities of the broader marketing organization. WHAT YOU HAVE - 8+ years of B2B marketing experience, including significant ownership of integrated campaigns, demand generation, or go-to-market programs within enterprise software or high-growth SaaS. - A record of building and scaling. You've created teams, programs, or operating models and know how to introduce structure without introducing unnecessary process. - Experience building and leading exceptional teams. You've hired, developed, and retained high-performing marketers. - Strong commercial instincts. You've owned multi-million-dollar investments and understand how to connect marketing decisions to audience impact, pipeline, revenue, and ROI. - Exceptional positioning and messaging judgment. You know how to get from audience research and market insight to a differentiated point of view, and you're a strong enough writer to do the work yourself when the stakes are high. - Exceptional cross-functional influence. You've orchestrated digital, social, communications, analyst relations, partnerships, events, and field marketing as one system rather than optimizing a single channel in isolation. - Hands-on fluency with AI. AI is already part of your campaign workflow. You have informed opinions about where it meaningfully improves marketing, and where human judgment remains the advantage. - A player-coach operating style. You're comfortable setting strategy with senior leaders and equally comfortable opening the doc, digging into the dashboard, rewriting the brief, or working through the details with the team. - Comfort with ambition and ambiguity. You can create clarity where there isn't yet a playbook, move quickly without lowering the bar, and build systems that become more sophisticated as Harvey grows. COMPENSATION $196,000 - $269,500 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-BG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Austria Are you a health or performance professional thinking about a career change? Are you passionate about how technology can help progress your profession? If you have experience working in a clinical or high-performance setting and are a physiotherapist or an athletic trainer a role as a Client Success Manager at VALD could be the change you need! About the VALD Client Success Team Our Client Success team is dedicated to assisting clients in implementing and embedding VALD technology. It all starts with seamless onboarding for new clients, which ensures they have all the tools they need to start using VALD products successfully. The Client Success team continues to support the client throughout their journey with VALD. We are looking for someone to join our team in Austria. What you will do As a Client Success Manager at VALD, you will work directly with an assigned portfolio of clients as the VALD subject matter expert and strive for the highest level of client satisfaction in the delivery of services. On a day-to-day basis, you will: Manage client onboarding, ensuring clients are fully supported to implement VALD systems successfully. Build strong relationships with clients through online methods and occasionally face-to-face. Identify client support needs and opportunities for growth. Online client presentations using Microsoft Teams. Regular activity tracking and reporting, using SaaS applications – HubSpot, Microsoft Suite, Email. Manage multiple assignments and support requests simultaneously while working independently or with other team members. Critical requirements for this role: You must have used VALD Technology extensively in your current or previous role. Have the ability to understand and share the client’s perspective and challenges. Excellent grammar, spelling, and proofreading skills. Demonstrated ability to build positive relationships quickly. The ability to think outside of the box to find appropriate solutions. Adaptable and willing to learn new skills and processes. Become an expert on VALD systems. Have the ability to travel for work. Is this you? We are looking for a physiotherapist, exercise physiologist or sports scientist looking to make a change or, quite simply, a go-getter who is excellent with people—someone with a can-do attitude and who is interested in technology and helping clients implement systems and solutions. You will be a self-starter who is comfortable supporting and educating our amazing clients. You’ll need great organizational and communication skills, as you'll work with many internal and external stakeholders. Ideally, you have: Empathy Excellent communication skills – both verbal and written. Demonstrated ability to build positive relationships quickly. Attention to detail and a commitment to quality control. Strong critical thinking, analytical, and strategic problem-solving skills. Adaptable and willing to learn new skills and processes. Highly organized with practical time management skills. Prior experience using VALD systems. It’s not expected that any single candidate would check every box here. Research shows that while men and women share similarities in how they look for jobs, women may hold back if they don’t meet 100% of the criteria, while men usually apply after completing about 60%. If you meet just some of the requirements but not all, we encourage you to submit your application! We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual and how well we think they will work in the VALD team. Why VALD? VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies. Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 35 countries, with 5 offices across four continents. Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation. The opportunity to work in a company that is redefining allied healthcare. Learn from a range of high-performing individuals and teams across various disciplines. Be part of a down-to-earth, inclusive and vibrant team. Regular travel opportunities to get the entire VALD team together for your ongoing development. The latest equipment and remote setup to perform at your best. Diversity & Inclusion Commitment VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background, and sexual orientation. We welcome applications from people from all backgrounds. Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As an Enterprise Account Manager, you will oversee a book of 60–70 Enterprise customers (750+ employees) and own the long-term relationship, overall account health, and commercial outcomes for your portfolio. You will be responsible for maintaining and growing revenue, driving adoption across Ramp’s product suite, and ensuring customers achieve meaningful business outcomes. You will build strong relationships at all levels of your customers’ organizations — including operators, directors, VPs, and C-suite leaders — and be skilled at managing evolving needs and product configurations. Internally, you’ll work closely with cross-functional teams to support customer initiatives, coordinate efforts, and contribute insights that help shape Ramp’s product and operational processes. WHAT YOU’LL DO - Own a portfolio of ~60-70 Enterprise customers, with a clear responsibility to develop strategies for expansion, driving revenue for Ramp - Lead customer conversations across all seniority levels, including operators, finance leadership, and C-suite executives, to ensure alignment and drive strong business outcomes - Manage renewals end-to-end, from identifying the need to solution design, positioning, and negotiation - Create and execute scalable account plans, highlighting areas of risk, opportunity, and long-term strategy - Run regular touchpoints — status calls, optimization reviews, roadmap conversations, and QBRs — to keep customers engaged and successful - Collaborate cross-functionally with Product, Sales, Support, CSMs, and Solutions teams to deliver a cohesive and high-quality customer experience - Travel occasionally for customer on-sites, events, and internal summits WHAT YOU NEED - Minimum 6 years of quota-carrying SaaS sales experience in a closing role with strong prospecting, qualifying, negotiating, and closing skills - Experience managing Enterprise or large Mid-Market accounts (500+ employees), ideally in a scaled book model - Strong familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS - Comfortable explaining product workflows, integrations, and technical requirements to both financial and technical stakeholders - Ability to articulate financial value — ROI, cost savings, operational efficiency, and modernization impacts - Strong communication and relationship-building skills, including comfort working with senior leadership and the C-suite - Track record of meeting or exceeding revenue or growth targets in a fast-paced, evolving environment - High level of ownership, adaptability, and comfort working through ambiguity - Willingness to travel as needed NICE TO HAVES - Experience in financial services sales or selling to finance teams (e.g., Office of the CFO, controllers, accounting, or expense management) - Experience at a high-growth startup BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking a Manager, Infrastructure Capex Accounting to join our Infrastructure Accounting team. In this role, you will execute day-to-day accounting for Anthropic's owned infrastructure assets — the GPUs, networking equipment, and data center buildouts underpinning our recently announced $50bn investment in American computing infrastructure. As we continue our rapid growth, you will help ensure the operational scalability and financial accuracy of the core functions that enable Anthropic's research and commercial success. This is an opportunity to be at the heart of one of the fastest-scaling companies in the industry, and to shape how Anthropic's growing fixed asset base is accounted for and understood across the business. You will own end-to-end accounting for Anthropic's capex and fixed asset portfolio, working closely with cross-functional partners across Data Center Operations, Finance, and Legal. You'll apply deep technical accounting expertise under ASC 360, and help build the processes, controls, and systems that let this function scale. Responsibilities Own end-to-end accounting for Anthropic's AI infrastructure capex and fixed asset portfolio, including monthly close, construction-in-progress (CIP) tracking, reconciliations, roll-forwards, and flux analysis Apply technical accounting expertise to complex infrastructure arrangements under ASC 360 (capitalization, useful lives, impairment, disposals, and asset retirement obligations) Partner with Data Center Operations, Legal, and Finance teams during contract negotiation and execution to ensure accounting implications are understood before commitments are made Serve as a trusted finance partner to non-finance stakeholders — explaining the financial statement impact of their decisions in clear, simple terms they can act on Collaborate cross-functionally to improve the quality of upstream data pipelines from operational and contract systems, particularly around asset receipt, deployment, and in-service dates Help design and scale systems, processes, and controls to support a rapidly growing fixed asset portfolio Collaborate with and mentor junior accounting professionals across the Infrastructure Accounting team Serve as a key point of contact with external auditors on fixed asset and capex accounting matters Drive process improvements and automation, including leveraging AI tooling, to enhance the efficiency and accuracy of financial reporting You may be a good fit if you Have 7+ years of progressive experience in accounting, with operational experience at technology or infrastructure-heavy companies Hold a Bachelor's degree in Accounting or Finance; CPA or equivalent preferred Possess strong technical accounting knowledge of ASC 360, particularly as applied to infrastructure, data center, or compute-related assets Have hands-on experience with a significant fixed asset portfolio in a high-growth environment Demonstrate strong analytical abilities and comfort working with large, complex datasets Have a track record of improving scalable financial processes in fast-moving environments Have experience mentoring junior accounting professionals Are adept at translating technical accounting concepts into financial implications for non-finance stakeholders Communicate clearly and influence effectively across cross-functional partners Have experience partnering with engineering, infrastructure, or operations teams to improve financial reporting and cost transparency Strong candidates may have Experience at hyperscalers, large compute consumers, or data center operators with exposure to infrastructure asset structures (including GPU clusters, networking equipment, and data center buildouts) Experience with fixed asset subledger systems at scale SQL proficiency for querying and analyzing large infrastructure and accounting datasets Background in Big 4 accounting or advisory services combined with industry experience Experience with complex data center buildouts or hybrid cloud / on-premise environments Knowledge of AI/ML infrastructure and associated cost structures Experience applying AI tooling (including Claude) to accounting processes, memo drafting, or close automation Proven ability to navigate ambiguity and drive results in rapidly changing environments The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $160,000 — $190,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . As a Senior Staff Machine Learning Engineer, Feed Relevance , you'll drive the development of GenAI-powered recommendations, leveraging Reddit’s unique community landscape, rich conversational data, and dynamic engagement patterns. Your deep modeling expertise will directly shape the core architectures behind feed ranking, enabling breakthrough personalization for tens of millions of users. Responsibilities: Deliver on technical initiatives that have significant company-wide impact Set technical direction for the broader Relevance and Feeds teams at Reddit, able to identify opportunities and influence strategy across multiple orgs Work with management on goal setting, planning, and de-risking critical projects Mentor and grow Senior and Staff engineers Create a strong healthy engineering culture Qualifications: 10+ years of industry experience building systems for relevance driven products Subject matter expert in relevance, recommendation, and ML systems; able to solve complex problems in these domains that few others can Deep understanding of how to build sustainable software systems at a large scale engineering organization Experience in influencing organizations on technical direction/best practices Experience working with cross-functional teams such as design, product, business & data teams to deliver great experiences. Strong focus on user experience, usability, scalability, reliability and quality. You are an undying advocate for the user, and you have a deep intuition for how people & machines interact with software at scale. High empathy, excellent communication skills, and the ability to find compromise working across the entire engineering org. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave #LI-remote, #LI-JS5 Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $266,000 — $372,400 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are seeking an exceptional Manager, Product Applied Science to build and lead a team at the core of Garner's product. Our members rely on us to answer hard questions — Which doctor should I see? What will it cost? When should we reach out, and how? — and the quality of those answers is determined by the algorithms behind them. This is a hands-on management role. You are responsible for the overall technical direction of your squad, building alongside your team of Applied Scientists to solve some of the hardest problems at the company. This is not a dashboards or descriptive-analytics team. Your team owns production systems end-to-end: framing the problem, defining the objective function, choosing the right approach (ML, optimization, heuristics, expert systems, or a hybrid), shipping it, and improving it against real-world outcomes. The closest analog outside healthcare is leading a research pod at a top hedge fund. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: Lead a team of 4-6 — hire, coach, and develop them, hold the bar on both rigor and speed, and help raise that bar across Applied Science Own the Population Health team and their outputs as a core responsibility Own your team's roadmap and delivery: what gets built, in what order, and whether it ships Set technical direction, and get in the weeds to do it — stay close enough to the code and the data to call the approach yourself, whether that's machine learning, optimization, a heuristic, or a simple rule, and set the standard for how your team makes that call Define the set of metrics needed to judge whether a solution is working, and validate solutions before they ship Put your own hands on the problems where your judgment matters most — the highest-stakes, least-defined work — and deliver the algorithmic step-changes that move metrics like total-cost-of-care savings, steerage, and member engagement Turn ambiguous business goals into a clear problem set alongside Research, Product, Engineering, and business stakeholders, and represent your team's work to senior leadership Set the quality bar: review your team's work with rigor, and define the metrics that decide whether a solution is working Build a deep understanding of the healthcare economy and Garner's place in it To make the role concrete, here are three problems on our near-term roadmap: Provider tiering optimization. Build a tiering algorithm that jointly optimizes geographic access and total-cost-of-care savings across our doctor network. The objective function, constraints, and tradeoff surface are all open design questions. AI primary care doctor. Fine-tune and productionize an LLM-based primary care experience on our website, including the evaluation harness, guardrails, and ongoing quality monitoring needed to ship a medical-adjacent product safely. Member engagement model. Build an ML system that ingests claims data and in-app behavior to choose the right channel and moment for each touchpoint — SMS, push, phone, or email — to influence member behavior toward better-quality, lower-cost care. The ideal candidate has: 6+ years of industry experience as an Applied Scientist, Machine Learning Engineer, Research Scientist, or equivalent; or 4+ years of industry experience with a relevant advanced degree, PhDs preferred Deep technical credibility, with the range and judgment to lead scientists who are experts in their own right, and the willingness to stay hands-on Strong judgment in choosing between statistical models, heuristics, optimization approaches, and simpler algorithmic methods depending on the problem Strong applied problem-solving skills, with the ability to define good metrics and then deliver solutions that improve them A bias toward action, quickly translating ideas into working prototypes to test approaches Strong communication skills, including at the executive level, with a track record of driving alignment across teams and functions A desire to be a part of a high-performing, mission-driven team that operates with urgency, a strong sense of individual accountability, and a commitment to authentic feedback Technologies we use: Python, SQL, AWS, Snowflake, pandas, XGBoost, PyTorch, HuggingFace, modern LLM tooling and eval frameworks. We pick tools based on the problem, not the resume — bring your judgment. This is a unique opportunity to build and lead the team behind Garner's algorithmic systems — shaping how members find better care, and how applied science gets done at Garner, while staying close to the work yourself. What you'll get here: You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Compensation Transparency: The target base comp range for this position is $300,000-$390,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are seeking an exceptional Staff Applied Scientist to join our Applied Science team. Garner is hiring Applied Scientists to design and ship the algorithmic systems at the core of our product. Our members rely on us to answer hard questions — Which doctor should I see? What will it cost? When should we reach out, and how? — and the quality of those answers is determined by the algorithms behind them. This is not a dashboards or descriptive-analytics role. You will own production systems end-to-end: framing the problem, defining the objective function, choosing the right approach (ML, optimization, heuristics, expert systems, or a hybrid), shipping it, and improving it against real-world outcomes. The closest analog outside healthcare is a quantitative researcher at a top hedge fund. This is a player-coach role. You will be a hands-on-keys Applied Scientist, while also leading a small team that helps you deliver on your roadmap. Your time will be split between your own technical work and working with your team to shape how they approach their problems. This role is a good fit for someone who wants to develop their management toolkit while continuing to work closely on their own technical work, and it can lead either towards management or a deeper senior IC track. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: Own the most ambiguous, high-stakes problems facing the company end-to-end, and set how the team frames and approaches them Frame messy, real-world healthcare and business constraints into clear objectives, tradeoffs, and decision frameworks Define the set of metrics needed to judge whether a solution is working, and validate solutions before they ship Choose the right approach for each problem, from machine learning to optimization to heuristics to simple rules, based on what the problem actually calls for, and set the standard for how the team selects and applies these approaches Deliver algorithmic breakthroughs that move the company's most important metrics, pioneering approaches that become how applied science is done at Garner Lead a small team — set their technical direction, unblock them when they're stuck, and share accountability for their growth and the quality of what they ship Review Applied Science work at the highest level across the company, ensuring the methods used across teams are sound and correctly applied Build a deep understanding of the healthcare economy and Garner's place in it To make the role concrete, here are three problems on our near-term roadmap: Provider tiering optimization. Build a tiering algorithm that jointly optimizes geographic access and total-cost-of-care savings across our doctor network. The objective function, constraints, and tradeoff surface are all open design questions. AI primary care doctor. Fine-tune and productionize an LLM-based primary care experience on our website, including the evaluation harness, guardrails, and ongoing quality monitoring needed to ship a medical-adjacent product safely. Member engagement model. Build an ML system that ingests claims data and in-app behavior to choose the right channel and moment for each touchpoint — SMS, push, phone, or email — to influence member behavior toward better-quality, lower-cost care. The ideal candidate has: 6+ years of industry experience as an Applied Scientist, Machine Learning Engineer, Research Scientist, or equivalent; or 4+ years of industry experience with a relevant advanced degree, PhDs preferred A bias toward action, quickly translating ideas into working prototypes to test approaches Strong applied problem-solving skills, with the ability to define good metrics and then deliver solutions that improve them Recognized technical authority, with the judgment to ensure the techniques used across an organization are sound Strong interest in mentoring or technically leading other Scientists — formal management experience is welcome, but not required Strong judgment in choosing between statistical models, heuristics, optimization approaches, and simpler algorithmic methods depending on the problem Strong communication skills, including at the executive level, with a track record of driving alignment across an organization A desire to be a part of a high-performing, mission-driven team that operates with urgency, a strong sense of individual accountability, and a commitment to authentic feedback What you’ll get here You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Technologies we use: Python, SQL, AWS, Snowflake, pandas, XGBoost, PyTorch, HuggingFace, modern LLM tooling and eval frameworks. We pick tools based on the problem, not the resume — bring your judgment. This is a unique opportunity to work on high-impact problems in healthcare — shaping how members find better care through algorithmic systems that directly influence healthcare outcomes, and helping the scientists around you do the same. Compensation Transparency: The target base comp range for this position is $300,000-$390,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: Bogota, Colombia; Mexico; Honduras; Paraguay About the Role Ready to take ownership of complex searches and partner directly with U.S.-based leaders? At H!KINEX, our Executive Recruiters support U.S. companies across multiple industries by running high-quality, end-to-end recruitment processes. This role is for recruiters who like to move fast, think strategically, and stay hands-on. You'll lead omnichannel headhunting through direct calls, LinkedIn, and targeted outreach, while working closely with executives in a high-performance, results-driven environment. You'll own your searches, build strong pipelines, and play an active role in delivering talent that makes a real business impact. Why You'll Love Working Here Direct exposure to U.S. executives and hiring leaders Ownership over searches, not just task-based recruiting Remote, full-time stability with clear expectations A performance-focused environment that values execution and quality Room to grow your scope as you consistently deliver results Collaborative team culture without micromanagement What You'll Be Doing Partner with U.S. client recruiting teams to source and pre-qualify candidates for active requisitions (Medical, Engineering, Technical, Construction, and Legal) Generate candidate interest through email outreach, LinkedIn messaging, job postings, and targeted sourcing strategies Conduct initial candidate screens to assess experience, interest, and overall fit Coordinate interviews between candidates and U.S. clients, ensuring clear communication and smooth scheduling Maintain accurate and up-to-date candidate records in ATS, LinkedIn Projects, and internal databases Continuously explore new sourcing approaches to reach diverse and high-quality talent pools Build and maintain strong candidate pipelines to support ongoing searches Conduct candidate interviews and provide clear, structured feedback Create, edit, and post job descriptions tailored to U.S. market requirements Support recruiting operations through timely documentation and follow-ups What We're Looking For At least 1 year of recruiting experience (agency or corporate) Strong English communication skills, both written and verbal Comfortable using LinkedIn, job boards, ATS platforms, and sourcing tools Willing to work graveyard or early morning shifts aligned with U.S. time zones (weekends off) Organized, proactive, and able to manage multiple searches at once Ready to Apply? If you're an experienced recruiter who enjoys proactive sourcing, direct candidate engagement, and working closely with executives, we'd love to hear from you. At H!KINEX, recruiting isn't one-size-fits-all. We grow recruiters across different levels-expanding scope, responsibility, and impact as you develop. You'll work in a remote-first, high-performance environment where strong execution is recognized and long-term growth is supported. Salary: Up to $1,000 / month

Location: United States (Remote); Vancouver, British Columbia; Toronto, Ontario; Ottawa, Ontario Workplace: Remote ROLE SUMMARY Temporal Cloud is Temporal’s managed SaaS product, used by customers to run workloads with varying requirements for throughput, latency, resilience, isolation, data residency, and cost. Namespaces are the primary unit of isolation within Temporal Cloud. In this role you’ll own the Cloud Namespace product surface end-to-end: ensuring customers can provision, configure, operate, and evolve Namespaces safely and effectively over time. You’ll partner with engineering teams to deliver customer-facing capabilities and shape internal operational systems for namespace placement, provisioning, capacity management, and more. WHAT YOU’LL DO - Own the full Cloud Namespace lifecycle for an operator using Temporal Cloud: understanding workload needs, provisioning and management flows, defining the right configuration defaults and policies, updates-in-place, and safe deletion. - Define and evolve differentiated Namespace offerings (e.g., higher/lower SLA, latency, durability, residency, and cost options) that are easy for customers to understand and trust. - Own throughput and capacity management for Namespaces (e.g., autoscaling, TRUs, reserved vs. elastic capacity, scheduling, visibility, limits, and quotas). - Drive operational policy and features (Namespace placement in deployment rings, replication, scaling) to deliver highly performant, reliable, and cost-effective service at massive multi-tenant scale. - Define and own Namespace SLOs and SLAs, including instrumentation and customer-facing communication of performance and reliability expectations. - Own the Namespace APIs & configuration used by customer automation, the Temporal Cloud UI, and other products and services. WHAT YOU’LL BRING - Product leadership experience shipping and operating platform/infrastructure products, especially where reliability, performance, and cost tradeoffs matter. - Strong systems thinking: ability to translate workload needs into tiering, pricing, policy, quotas/limits, and defaults that scale across many customers. - Comfort partnering closely with engineering on technical topics like autoscaling, capacity planning, rolling deployment and placement logic, and resilience patterns—even if you’re not writing production code. - Experience defining and managing SLOs/SLAs and using metrics to drive product decisions and prioritization. - Ability to build alignment across stakeholders (Engineering, Cloud Ops/SRE, Support, Sales, Solutions, Security) and make clear, durable decisions in ambiguous environments. - Clear written and verbal communication, including the ability to produce crisp PRDs, decision docs, and customer-facing explanations. NICE TO HAVE - Experience with multi-tenant systems, workload isolation, and “noisy neighbor” mitigation. - Familiarity with API product design for long-lived resource lifecycle operations and safe evolution over time. - Background working on placement, routing, data residency, or geo-distributed reliability problems. - Experience building pricing/packaging inputs for tiered services in partnership with Finance/GTM. Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: Distributed About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Minnesota About the Role At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion. Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking and Developer Platforms). Customer Adoption & Value Realization: Lead and/or provide oversight to technical onboarding and implementation, serving as the primary executive and engineering contact for the customer. You will partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You will proactively monitor dynamic customer health scores and telemetry to ensure rapid time-to-value and resolve integration bottlenecks. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. AI Orchestration & Workflow Automation: Act as an "AI-Augmented" engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming your time for strategic customer advisory. Desirable Skills, Knowledge, and Experience Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Technical Acumen: Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Bonus Points Cloudflare AI Stack Experience: Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI, AI Gateway, and Vectorize. Applied AI Knowledge: Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures. Coding/Scripting: Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Compensation This role features a competitive base salary and a variable commission structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Chicago DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. DRW is looking for an outstanding Software Engineer with an expertise in C++ to work in our Chicago office. In this role, you will be a part of our Core Infrastructure team which is responsible for designing, developing and maintaining DRW's low latency trading platform which is deployed global.  You will be tasked with working on various areas of the technical stack including order routing, market data, and risk systems. To qualify for this role, you: Minimum of 5 years of experience working developing high-availability systems in C++ with very tight resource/latency constraints Have a background in multi-threaded programming and a strong understanding of hardware/software interaction Are comfortable working “under the hood” and you are quite skilled in performance tuning (applications, Linux, socket I/O, etc.) and troubleshooting Have experience working with C++ libraries like STL and Boost Are up to date on the C++23 standards and have opinions about them Have worked on challenging projects that involved things like building a custom compiler, writing a matching engine, or working with large amounts of data in real time Have strong English verbal and written communication skills Bonus points if you have: Experience working in the trading industry or another ultra-low latency sensitive business that involves solving remarkably complex problems Experience working with Research teams and Quants Experience working within gaming or streaming The annual base salary range for this position is $175,000 to $240,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . [#LI-VD1]

Location: Salt Lake City, Utah, United States About the Role iCapital is seeking a Cyber Case Manager to join the Global Information Security team within Cyber Security Operations. As the Security Operations Center (SOC) continues to grow, dedicated ownership of the case lifecycle has become essential to ensuring incidents and investigations are consistently tracked and driven to closure. The Cyber Case Manager serves as the single point of accountability for that lifecycle – from intake through resolution – ensuring every case is owned, prioritized, progressing, and documented. This individual-contributor will report to the Security Operations leader. Responsibilities Own the end-to-end lifecycle of security cases including intake, ownership assignment, progress tracking, and driving cases to resolution and closure. Serve as the single point of accountability for case status across the SOC, maintaining an accurate, prioritized, real-time view of all open incidents and investigations. Exercise authority to assign, reprioritize, and escalate cases across SOC Analysts, Threat Detection Engineering, and Incident Response to keep work moving and eliminate stalled cases. Enforce case-handling SLAs and quality standards; proactively identify aging, blocked, or at-risk cases and escalate to the Security Operations Leader. Coordinate cross-functional workstreams spanning incident response, DFIR, insider-threat cases, vulnerability-remediation tracking, audit and GRC findings, and eDiscovery and legal-hold requests. Manage case documentation and evidence integrity – ensuring timelines, actions, decisions, and artifacts are captured consistently and remain audit-ready. Integrate case workflows with SIEM/SOAR so alerts, enrichment, and automated actions flow into and out of the case record without manual re-keying. Produce case metrics and leadership reporting, including MTTD, MTTR, backlog, aging, closure rates, and SLA adherence for SOC leadership and stakeholders. Build and continuously improve case-management processes, intake criteria, and runbooks to increase throughput and reduce manager overhead. Facilitate case reviews, shift and regional handoffs, and post-incident lessons-learned, ensuring action items are tracked to completion. Leverage the SOC’s SIEM and SOAR platforms, with Jira and Confluence as the system of record. Collaborate with Legal, Compliance, Human Resources, SOC Analysts, Security Engineering, Cloud Security, Incident Response, and business stakeholders to support sensitive investigations, maintain confidentiality and chain of custody, and strengthen iCapital’s overall cyber resiliency. Participate in incident-driven after-hours coordination as needed to keep high-priority cases moving. Qualifications 3–6 years of experience in cyber security operations, incident response, or security case and program management Bachelor’s degree in information security, computer science, or information technology is preferred Experience in a regulated industry; financial services or fintech is preferred Hands-on experience managing incident or case queues in a SOC or incident response environment Working knowledge of SIEM and SOAR platforms and how alerts and cases flow through them Proficiency with Jira and Confluence for workflow management, tracking, and documentation Strong understanding of the incident response lifecycle and frameworks such as NIST and MITRE ATT&CK Demonstrated ability to coordinate across teams and drive work to closure through influence and follow-through, without direct reporting authority over those teams Familiar with handling sensitive investigations, evidence handling, and chain-of-custody principles Exceptional organization, prioritization, and attention to detail while managing many concurrent cases Excellent written and verbal communication skills, with the ability to report status clearly to both technical and executive audiences Relevant certifications (i.e. GCIH, GCFE, PMP, ITIL, or Splunk and SOAR) are preferred Experience with dedicated case-management or SOAR platforms (i.e. ServiceNow SIR, TheHive, Splunk SOAR and Phantom) Exposure to insider-threat, DFIR, eDiscovery, legal-hold, or GRC and audit workflows Familiar with cloud environments, AWS is preferred and knowledge of Agile frameworks is preferred Benefits The base salary range for this role is $100,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: México Compliance team: We are looking for a motivated, ambitious and detail-oriented SME Compliance Lawyer to join our Legal & Compliance team. If you’re passionate about compliance, risk assessment, and regulatory standards and want to contribute to a strong AML/CFT compliance framework within the fastest growing digital bank in Mexico, this role is for you. This role is ideal for someone who enjoys structured, detail-oriented work and wants to develop a strong foundation in legal and compliance operations within a fast-paced fintech environment. Challenges that await you: Own the day-to-day management of incoming legal and compliance requests, ensuring timely, accurate, and well-documented responses. This will be the core responsibility of the role. Supervise the decision making process of analysts regarding the onboarding of clients and alerts in the transactional monitoring mechanisms within the bank. Review, organize, prioritize, and follow up on requests received from internal stakeholders, maintaining clear communication throughout the process. Support the tracking and coordination of regulatory matters, ensuring documentation is complete and deadlines are met. Develop and modify internal policies and procedures to cover the financial products and services offered by Banco Plata. Conduct legal research and preliminary investigations to support the Legal & Compliance team. Help identify applicable regulations and understand what actions are permitted under current legal frameworks. Collaborate with different business areas to gather information required for legal and regulatory processes. What makes you a great fit: Bachelor's Degree in Law. 3+ years of post-qualification experience on financial law & inclusion, AML/CFT, administrative law, or highly regulated markets. Identify and assess compliance, AML/CFT, sanctions, reputational, and operational risks related to financial products and services offered to PYMEs. Advanced English and Spanish (mandatory). Strong communication and interpersonal skills, with professionalism when interacting with internal and external stakeholders. Highly organized with excellent attention to detail. Experience with Mexico's KYC/KYB regulation. Proactive, reliable, and eager to learn in a fast-paced environment. Strong sense of ownership and accountability for assigned tasks. Nice to Have: Exposure to banking and financial regulation. Proficiency with transaction monitoring software. Official AML/CFT certification issued by CNBV. Experience as liaison between corporations and regulatory agencies. Knowledge of the applicable regulation to Designated Non-Financial Professions and Businesses ( Actividades Vulnerables ). Our ways of working: Innovative Spirit : A commitment to creativity and groundbreaking solutions. Honest Feedback : valuing open, transparent communication. Supportive Team : a strong, collaborative community. Celebrating Achievements : recognizing our wins together. High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances.

Location: Redwood City, CA, United States WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box's Network as a Service (NaaS) team owns every network interaction at Box — from the edge of our platform to the deepest layers of our internal infrastructure. You'll work across both our Edge and internal network layers, building and scaling the distributed systems and software load balancers that power how Box applications communicate with each other and with customers around the world. As a Senior Software Engineer on the NaaS team, you will drive the architecture, development, and rollout of critical networking solutions end-to-end. You'll collaborate with experienced engineers from leading technology companies, mentor teammates, and take full ownership of problems from ideation through impact measurement. This is a rare opportunity to shape both internal platform infrastructure and customer-facing products on the same team — with the scope and ownership to make a measurable difference. WHAT YOU'LL DO You will architect, develop, validate, and roll out distributed systems and software load balancers that support Box's internal and external networking infrastructure. You will take end-to-end ownership of technical solutions — from ideation and design through delivery, rollout, and impact measurement. You will proactively identify opportunities to improve Box's network and platform infrastructure and drive those improvements to completion. You will mentor junior engineers on the NaaS team, sharing technical expertise and supporting their growth. You will collaborate with cross-functional partners to deliver networking solutions that solve real business problems and improve platform reliability. You will participate in our on-call rotation, available at all times while on-call to help respond to and triage any issues that arise. WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. BS/MS degree in Computer Science, or a related field. You have 5+ years of experience in software engineering, with a focus on distributed systems, cloud infrastructure, or platform/networking engineering. You have hands-on experience with load balancers (L4/L7), AWS, and Kubernetes in production environments. Strong proficiency with at least one of: Go, Java, C/C++, or Rust; adept at designing reliable, observable services. You have a track record of delivering technical solutions end-to-end — owning problems from design through rollout and measuring their impact. You have experience mentoring engineers and contributing to the technical growth of a team. You have worked on cloud or platform infrastructure teams and are comfortable operating in hybrid environments with both in-office and remote teammates. You bring a collaborative, ownership-driven mindset and a bias toward completing problems fully rather than partially. Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information , check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . Redwood City Pay Range $198,500 — $248,000 USD

Location: United States (Remote); Boston, Massachusetts; Denver, Colorado; Seattle, Washington; New York, New York; San Francisco, California Workplace: Remote ROLE SUMMARY Temporal is hiring a Director, Global Developer Success to lead and scale our deeply technical support organization. This is a high-impact leadership role responsible for turning customer technical response into a repeatable, measurable, and differentiated advantage for Temporal. Developer Success is the team customers rely on when they need fast, confident support for complex developer and infrastructure issues. The team helps users deploy, operate, debug, and scale Temporal across cloud-native environments, distributed systems, SDKs, observability stacks, and mission-critical workloads. The next phase requires a leader who can preserve technical excellence and customer empathy while building the operational rigor of a world-class support function. WHY THIS ROLE EXISTS Temporal's customers are building increasingly mission-critical, distributed, long-running, and AI-enabled systems. When something is unclear or broken, the support experience must be fast, technically credible, and predictable. - Developer Success must scale beyond heroics. We need clear KPIs, tiering, queue management, escalation paths, incident communication standards, RCA practices, quality review, and talent development systems. - Premium customer interactions increasingly happen across tickets, Slack, escalations, and incident channels. The support experience must have one clear operating model so customers, Sales, SAs, Platform Architects, Product, Engineering, and Support know who owns what and what good looks like. - The support team must reduce avoidable Engineering escalations while ensuring real product defects, documentation gaps, and recurring customer pain reach Product and Engineering with high-quality signal. WHAT YOU'LL DO - Build and lead Global Developer Success: Hire, coach, develop, retain, and performance-manage high-performing support engineers, managers, and specialists across tiers, regions, and customer segments. - Create the support operating system: Define SLAs/OLAs, ticket and Slack triage, queue ownership, severity definitions, tiering, escalation paths, incident communications, RCA standards, quality review, staffing, and operating cadence. - Raise the quality bar: Move beyond CSAT alone by measuring customer effort, touches to resolution, reopen rate, handoffs, recurrence, communication quality, resolution confidence, and customer-visible ownership. - Harden Slack and customer response: Turn premium Slack response into a defined service model with acknowledgement standards, urgent paths, conversion-to-ticket rules, coverage model, manager review, and customer-facing expectations. - Protect Engineering focus through better support: Reduce avoidable escalations by building runbooks, diagnostics, knowledge systems, reproducibility standards, technical triage, and high-quality escalation packets. - Lead escalation and incident discipline: Establish crisp roles for technical lead, escalation manager, communications owner, Support, Engineering, SA, Platform Architecture, and Sales. Ensure incidents and critical escalations are communicated with clarity and followed by useful RCAs. - Build technical depth and enablement: Create career paths, training, mentorship, certification, quality review, and hands-on learning that help junior engineers become senior/staff support engineers and help senior engineers scale their expertise. - Partner across the company: Work closely with Product, Engineering, Sales, Solutions Architecture, Platform Architecture, Customer Success, Docs, DevRel, and Services to ensure support signal turns into product, documentation, enablement, and customer lifecycle improvements. - Use tooling and AI pragmatically: Improve routing, deflection, summaries, analytics, knowledge surfacing, diagnostics, and customer communication while measuring real operating outcomes rather than tool adoption alone. - Represent Temporal with customers: Engage directly in strategic escalations, high-stakes incidents, enterprise support conversations, QBR/EBR inputs, and executive readouts when support experience affects customer trust. WHAT YOU'LL BRING - 12+ years of experience in technical support, customer engineering, SRE, solutions engineering, infrastructure engineering, or similar customer-facing technical roles, with 5+ years leading support or customer-facing engineering teams. - Proven experience building and scaling technical support operations for a deeply technical B2B product, ideally in developer tools, cloud infrastructure, data platforms, observability, AI infrastructure, open source, or distributed systems within a GTM organization. - Experience managing managers and building the systems that make teams run: metrics, operating cadence, queue management, quality review, staffing models, tiering, escalation paths, and performance management. - Strong technical credibility with developers, support engineers, SREs, platform engineers, and product engineers. You can reason about APIs/SDKs, cloud-native infrastructure, Kubernetes, observability, distributed systems, reliability, incident response, and debugging workflows. - Track record reducing avoidable Engineering escalations while improving the quality of product and engineering signal when escalations are needed. - Deep understanding of support quality metrics: response time, resolution time, customer effort, touches, reopens, recurrence, backlog, SLA/OLA attainment, deflection, CSAT, sentiment, and case quality. - Strong customer communication skills in high-pressure situations. You can write crisp updates, lead customer-facing RCA conversations, set expectations, and coach others to communicate clearly. - Clear philosophy for hiring, onboarding, leveling, progression, coaching, retention, and performance management for technical support engineers and support managers. - High ownership and builder mindset. You create clarity in ambiguous systems, ship v1 processes quickly, and iterate with data and customer evidence. NICE TO HAVE - Experience with Temporal, Cadence, workflow engines, orchestration systems, event-driven architecture, distributed applications, or production reliability tooling. - Experience in consumption-based, open-source, developer-led, or mission-critical enterprise support motions. - Energized by working within a GTM organization. - Experience with support tooling and modern AI support systems such as Pylon, Zendesk, Kapa-like deflection, knowledge automation, case analytics, or incident communications tooling. - Hands-on background with Kubernetes, Docker, AWS/GCP/Azure, Prometheus/Grafana, Datadog, OpenTelemetry, Terraform, Go, Java, Python, TypeScript, or similar technologies. - Experience building Tier 3 / elite support, OSS/community support, self-hosted support, premium support, or 24/7 critical escalation coverage. Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.