Location: Tokyo, Japan
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Customer Activation Manager, you’ll partner with our largest customers to accelerate adoption, realize value, and strengthen their long-term success with Figma. As part of our Customer Success and Solutions org, you’ll lead clearly defined, short-term engagements spanning Enterprise onboarding, Governance+ activation, AI activation, and focused risk mitigation for customers whose health signals indicate potential churn or contraction. You’ll work closely with Customer Success leadership to evolve our activation strategy and build key cross-functional relationships to deliver an exceptional customer experience. You’ll use metrics, customer feedback, and direct experience to identify opportunities to improve adoption, address barriers to value, and strengthen customer health. You are an excellent communicator and project manager with a passion for customers, and we can’t wait to meet you!
This is a full-time, hybrid role based out of our Tokyo hub.
What you’ll do at Figma:
Own and manage short-term customer activation engagements from initial scoping through successful closeout
Lead focused risk mitigation programs for customers identified as churn or contraction risk through health scores and other signals; partner with Account Executives to understand the drivers of risk and execute targeted action plans
Understand customer goals and barriers to adoption, and translate them into clear engagement plans with defined timelines, milestones, and measurable outcomes
Partner closely with GTM teams to ensure smooth handoffs, alignment on customer priorities, and continuity following each engagement
Work with Field Engineers, Design Advocates, and Product Support to execute activation and risk mitigation plans and connect customers with the right expertise and resources
Report on engagement outcomes, adoption metrics, customer health, and customer feedback to assess impact and identify opportunities to improve programs and inform product development
Develop content and enablement resources that support customer education, accelerate product adoption, and address common barriers to value
Deliver tailored workshops, live and scalable training, and enablement experiences based on customer maturity, priorities, and needs
Understand and consult on product and industry best practices to act as a trusted advisor and inspire new possibilities using Figma
We'd love to hear from you if you have:
3+ years of B2B SaaS experience in a customer facing role working with technical products
Proven project management skills and experience managing multiple customer engagements concurrently
Excellent oral and written communication skills, including the ability to navigate challenging customer conversations, Experience speaking to customers representing different personas across both function and seniority
A consultative approach and the ability to navigate complex business needs and technical requirements. The ability to use customer feedback and data to identify barriers to adoption, prioritize actions, and measure progress toward customer outcomes
Fluency in Japanese and English across written and verbal communication
While it’s not required, it’s an added plus if you also have:
Experience using or working with Figma, or other UX/UI experience
Experience delivering customer onboarding, adoption, or risk mitigation programs
Experience supporting enterprise customers, or helping customers adopt AI capabilities
You embody our values and can thrive in a constantly evolving and growing environment
A proven track record of adapting to new technologies and learning quickly
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Mumbai, Maharashtra, India
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
Role:
Senior Full-Stack Engineer
Location:
Mumbai, India
Employment Type:
Full-time
Experience Level:
5+ years of professional software engineering experience
Work Model:
Hybrid, with three days per week in the Mumbai office
Why Join the Team?
You will build and support applications used by asset management clients, including a private equity dashboard and related enterprise software.
This is a hands-on role with ownership of complex features and application changes from requirements and design through deployment and production support. You will work across the Python backend, React frontend, APIs, integrations, and database layer while making sound engineering trade-offs and delivering maintainable software.
You will also have the opportunity to use AI-enhanced development tools such as Claude and Codex across design, implementation, testing, debugging, and code review.
As a Senior Full-Stack Engineer, You Will
Build Full-Stack Features
Design and deliver production features using Python and React, taking ownership of complex implementation decisions.
Develop Backend Services
Build and maintain Python backend applications, services, and APIs.
Build User Interfaces
Develop responsive and usable web applications with React.
Own Delivery End to End
Translate requirements into technical designs, identify dependencies, and drive delivery through testing, release, deployment, and production support.
Build Enterprise Integrations
Implement integrations across APIs, relational databases, and enterprise systems.
Support Production Applications
Investigate issues, contribute to root cause analysis, support deployments, and help maintain reliable production applications.
Maintain Engineering Quality
Write automated tests, participate in code reviews, maintain clear technical documentation, and take ownership of code quality, security, and correctness.
The Anti-Sell
Hands-on engineering:
This is not a role for someone who primarily coordinates work or implements specifications without owning the underlying problem. You will be expected to design, build, test, deploy, and support production software.
Full-stack ownership:
You should be comfortable working across Python backend services, React applications, APIs, databases, authentication, testing, and deployment.
Independent judgment:
You will be expected to evaluate trade-offs, diagnose complex problems, ask the right questions, and move work forward with minimal direction.
AI-assisted development with accountability:
You may use Claude, Codex, and other AI development tools, but you remain responsible for evaluating their output and ensuring the resulting code is secure, correct, maintainable, and production-ready.
Our Senior Full-Stack Engineers Typically Have
Production full-stack experience:
A track record of delivering production full-stack applications and taking technical ownership of complex features.
Python backend expertise:
Hands-on experience building backend applications, services, and APIs with Python.
React experience:
Hands-on experience building and maintaining production web interfaces with React.
Enterprise application fundamentals:
Experience with authentication, application design, testing, deployment, SQL, data modeling, and relational databases.
Integration and cloud experience:
Experience integrating applications with APIs and enterprise systems, deploying applications on a cloud platform, and supporting production systems.
AI-enhanced software development:
Practical experience using Claude, Codex, or similar tools across the software development lifecycle, with the judgment to evaluate AI-generated code and maintain ownership of quality, security, and correctness.
Clear communication:
The ability to collaborate effectively with engineers, business stakeholders, and cross-functional teams.
Candidates whose experience is limited to prototypes, isolated frontend work, or work without production ownership will not be a fit for this role.
Top-Tier Candidates Will Have
Experience building and testing AI agents that combine large language models with tools or APIs to support multi-step workflows.
Experience evaluating agent outputs and handling failures.
Experience building software for financial technology, asset management, or other enterprise environments.
Demonstrated interest in financial technology and solving complex engineering challenges.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
US
About Cloudflare
At Cloudflare, our mission is bold yet simple: to help build a better Internet. Our global network handles trillions of requests each month, protecting and accelerating applications without added hardware, software, or code changes. Our Developer Platform, including Workers, Workers AI, R2, KV, Durable Objects, and Pages, empowers developers to build and deploy applications globally, faster than ever before.
About the Team
The Developer GTM organization is driving how we attract, inspire, and grow the next generation of builders. We are redefining what developer acquisition looks like in a world where AI and distributed agents are reshaping the stack. Our mission is to lead the transformation of Cloudflare GTM into a Cloud Platform that has roots and capabilities in application services and cybersecurity. We create new pathways for developers to discover Cloudflare, whether through ecosystem partnerships, high impact content, or creative field engagement and enablement.
We are builders, storytellers, and connectors united by one goal: to make Cloudflare the best place for developers to build.
The Developer GTM organization partners tightly with Sales, Product, Finance, Legal, RevOps and Marketing. Developer GTM connects developer activation to durable commercial outcomes: shaping usage into clear proposals, aligning pricing and packaging, enabling the field with repeatable motions, and feeding real-world signals back into product.
About the Role
We are hiring a Sr. Director, GTM to lead an elite team of Principal GTM strategists that peer and partner with the sales leaders of regions and segments. Similar to Frontier Labs hiring former CTO’s into high-leverage Sr. Members of the Technical Staff, your team will consist of former sales leaders taking on high-impact IC roles. Your team will train the field starting with RVPs and Sales managers in a train-the-trainer motion, develop GTM motions, and lead conversations with top accounts. You will set the global GTM strategy, standardize operating rhythms, and ensure consistent execution on activation → expansion → commercial structure.
This leader and the team they build are equally fluent in developer workloads and commercial mechanics, can operate from strategy to hands-on account guidance, and is energized by building a high-trust partnership with field leadership worldwide.
What You Will Do
Own the global GTM team strategy and operating model. Define goals, scorecards, and cadences for regional teams (usage activation, expansion, proposal velocity, win rate, disciplined discounting, sourced/influenced pipeline).
Recruit, build and lead a high-performing, high-impact organization with a hands-on approach in the most important accounts and segments.
Run pipeline and deal reviews. Establish a global rhythm for opportunity triage, strategic deal reviews, and win/loss analysis; surface systemic blockers and drive resolution with Sales, Deal Desk, Security, and Legal.
Enable the field at scale. Ship workload blueprints, playbooks, calculators, objection handling, and talk tracks; run monthly regional enablement with Sales leadership and measure adoption and lift.
Align with Solution Architects and FDEs. Closely partner with your technical counterparts to run GTM motions in lock step with identified product-market fit.
Close the loop with Product. Translate field insights into clear, quantified recommendations on positioning, packaging, limits, and roadmap.
Drive activation → expansion for priority workloads. Ensure teams use usage telemetry to identify “next-best actions,” expansion paths, and strategic accounts; publish a weekly global “usage radar.”
Partner with Programs. Support startups/accelerators, VC engagement and targeted campaigns with BDR/Marketing, with drive toward helping regions become increasingly self-sufficient.
Forecasting & planning. Own Dev GTM headcount planning, coverage models by segment/geo, and quarterly objectives; partner with RevOps for attribution and instrumentation.
Culture & quality. Raise the bar on narrative clarity, and executive communication; model Cloudflare’s values in every region.
Who You Are
Track record hiring exceptional sales leadership talent for highly strategic roles
10+ years in developer platform GTM, deal strategy, and commercial architecture; 5+ years leading managers across multiple regions/time zones
Proven ability to translate technical workloads into compelling commercial outcomes and navigate complex approvals with Sales, Finance, Legal, and Security
Builder’s mindset with strong operational chops: you design operating models, write crisp narratives, and drive cross-functional execution
Data-driven and fluent in product usage telemetry; comfortable with Sheets/SQL-level analysis to size opportunities and measure impact
Exceptional communicator—clear writer and presenter—from developer ICs to executive sponsors
Experience enabling large field organizations with playbooks, training, and tooling; passion for coaching managers and building high performance teams.
Background in usage-based/consumption pricing and commit structures
Experience with startup programs or digital-native segments
Bonus points for former startup CRO’s and founders
Application Deadline:
February 02,
2027
Compensation
Compensation may be adjusted depending on work location.
For SF, SJ, and Bay Area Metro based hires: Estimated annual salary of $434,000 - $597,000.
For Boston, California - Remote, Connecticut - Remote, DC Metro, Massachusetts - Remote, New Jersey - Remote, New York City, NY Metro, Remote - Washington, Washington (Kirkland), and Washington D.C. based hires: Estimated annual salary of $415,000 - $571,000.
For Colorado - Remote, Illinois - Remote, Maryland - Remote, Minnesota - Remote, Nevada - Remote, New York - Remote, Rhode Island - Remote, and Vermont - Remote based hires: Estimated annual base salary of $189,000 - $259,500.
Estimated variable compensation target of $189,000 - $259,500.
This role is also eligible to earn variable compensation in accordance with Cloudflare's Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Limassol, Cyprus
At
PayDepot
, we develop multiple B2B and B2C fintech products, including payment infrastructure, crypto services, and financial platforms. We are growing rapidly and are looking for a
QA Lead
who will take ownership of our overall quality assurance strategy, lead the QA team, and ensure high-quality standards across all our products.
We have a nice office in Limassol, and if you are not in Cyprus yet, we will assist with relocation for you and your family.
What you'll do
Lead and manage the QA team, ensuring effective task distribution, workload planning, and professional development
Develop and implement the overall QA strategy, covering manual and automated testing across all products
Establish and improve testing processes, methodologies, standards, and best practices
Define testing priorities based on business needs, product requirements, deadlines, and potential risks
Oversee testing activities, evaluate results, ensure adequate test coverage, and identify quality gaps
Define and monitor QA metrics to assess team performance and testing effectiveness
Collaborate with Product and Engineering teams to ensure quality throughout the development lifecycle
Drive test automation development, including framework improvements, tool selection, and CI/CD integration
Introduce AI-assisted tools for test case generation, test data creation and test automation, and measure their impact on coverage and speed.
Use AI coding agents to speed up writing and maintaining automated tests, and set review standards for AI-generated test code.
Apply AI to analyse test results, cluster flaky tests and failures, and speed up root-cause analysis.
Establish quality processes for AI features in the product, such as LLM-based functionality, chatbots or recommendations.
Coach the QA team on effective prompting and safe use of AI tools.
Requirements
5+ years of experience in Software QA, including significant experience in test automation
Proven experience in a QA Lead, QA Manager, or similar leadership role
Experience managing, mentoring, and developing QA engineers
Strong knowledge of manual and automated testing methodologies and processes
Experience developing QA strategies and improving testing processes
Hands-on experience with automation tools such as Playwright, Selenium, Cypress, Selenide, or similar
Understanding of CI/CD, Agile development, and the software development lifecycle
Experience with Jira, Confluence, and Git
Hands-on experience using AI tools in daily QA work, for example AI coding assistants or LLMs for test design and analysis.
Understanding of the limits of AI-generated tests, including hallucinated assertions, missing edge cases and false confidence in coverage.
Ability to evaluate and pilot new AI testing tools and build a business case for adopting them.
Awareness of data privacy and security risks when sharing code, logs or customer data with AI services.
Good English, both spoken and written
You're our perfect candidate if
You have experience in fintech, banking, payment systems, or cryptocurrency
You can balance strategic thinking with a hands-on technical approach
You are comfortable making decisions, taking ownership, and working in a fast-paced environment
You have strong communication and stakeholder management skills
You have a genuine interest in the cryptocurrency space
You already use AI tools in your daily QA work and can show how they made your team faster or your coverage better.
What we offer
Full relocation support and working visa
Competitive salary
Days off when you need them
What awaits you
The opportunity to shape and lead QA Automation practices across multiple fintech products
Working in small, fast-moving Scrum teams
No unnecessary bureaucracy – we follow best practices and common sense
Pleasant colleagues, reasonable stakeholders, and a healthy internal culture
A healthy, non-toxic environment – we respect work-life balance and turn off Slack during vacations
Location: Dubai, United Arab Emirates; Serbia; Armenia; Kazakhstan; Georgia
We are looking for a
Salesforce specialist
to take ownership of the setup, development, and day-to-day administration of a real estate developer’s CRM.
The role involves configuring sales pipelines, integrating communication channels and lead sources, automating lead distribution, creating reports and dashboards, maintaining data quality, and helping the team use Salesforce effectively. A key part of the role is integrating Salesforce with websites and external services, managing data related to real estate projects and units, and providing ongoing system support after implementation.
Responsibilities
Sales Pipelines and Processes
- Configure and improve lead and opportunity management processes, including stages, transition criteria, required fields, loss reasons, tasks, and reminders.
- Align with the business on the differences between direct customer inquiries and broker/agency workflows, implementing separate processes where necessary.
- Configure the conversion of leads into contacts and opportunities while preserving the lead source, history, and ownership.
- Establish relationships between customers, brokers, opportunities, projects, and units within the existing data model.
- Automate follow-ups, inactivity monitoring, and escalations to managers.
Communication Channels and Lead Sources
- Audit existing channels and integrate the agreed set with Salesforce. Review email, telephony, WhatsApp, websites and landing pages, advertising lead forms, and event registrations. Telegram and other messaging platforms may be considered based on business needs.
- Enable sales managers to handle communications directly from the CRM wherever supported by the selected solution, including sending and receiving messages, making calls, assigning ownership, and maintaining communication history in the relevant records.
- Configure the association of inquiries with existing customers, handle repeat inquiries, and prevent duplicate records.
- Preserve lead source information, UTM parameters, campaign data, project interest, and other agreed data points.
- Configure templates, notifications, and automated confirmations while accounting for consent requirements and unsubscribe preferences.
- Monitor integration errors to ensure that failed leads and messages are detected and can be reprocessed without creating duplicates.
- Assess compatibility, licensing requirements, and connector costs before implementation. The final integration approach for each channel will be determined following an audit.
Lead Assignment and Reassignment
- Implement agreed lead assignment rules based on project, language, source, team, manager availability, and workload, including round-robin distribution where required.
- Account for repeat inquiries assigned to an existing manager, exceptions, employee leave, inactive users, and backup queues.
- Monitor time to first contact, configure notifications, and enable reassignment when agreed response-time targets are missed.
- Maintain an assignment history showing who received each lead, when it was assigned, and why ownership changed.
- Ensure accurate reporting after reassignment by separately
Requirements
- Fluent Russian for gathering requirements, discussing solutions, and training employees.
- Hands-on experience independently configuring and maintaining Salesforce in a business environment. A guideline of 3+ years of experience is preferred; practical case studies and independence are more important than formal tenure.
- Strong knowledge of Sales Cloud processes and the Leads, Contacts, Accounts, Opportunities, Campaigns, and Activities data models, as well as custom objects.
- Practical experience with Salesforce Flow, validation rules, lead assignment rules, queues, access management, reports, and dashboards.
- Experience integrating external systems via APIs and webhooks, troubleshooting errors, handling repeated requests, and preventing duplicate records.
- Proficiency in Apex and SOQL sufficient to independently read, troubleshoot, and modify existing logic, write necessary tests, and account for platform limitations.
- Experience with data imports, cleansing, and bulk updates, with an understanding of how changes affect automations and reporting.
- Experience working with sandbox environments, deploying changes, and using version control for code.
- Ability to translate business requirements into practical solutions, estimate effort, and explain outcomes to non-technical stakeholders.
- English proficiency sufficient for technical documentation and communication with support teams. The ability to interact with English-speaking users will be assessed during the interview.
Nice to Have:
- Experience in real estate development, including multiple projects, brokers and agencies, unit catalogs, and long sales cycles.
- Hands-on experience integrating WhatsApp, telephony, email, and advertising lead forms with Salesforce.
- Experience implementing complex lead assignment rules, monitoring response times, and maintaining accurate metrics after reassignment.
- Experience integrating CRM systems with websites, registration forms, event management services, and email marketing platforms.
- Experience with Lightning Web Components, integration platforms, and automation tools, where applicable to the existing system.
- Salesforce certifications in administration, development, or Sales Cloud. Certifications are a plus but do not replace proven practical experience.
Benefits
Dynamic, fast-growing, and collaborative team
Professional growth and career development opportunities
Location: India; Australia; Japan; Singapore; Philippines; New Zealand
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking a highly skilled Machine Learning Research & Engineering Specialist to contribute to an advanced AI training project focused on model development, training and inference systems, numerical computing, and performance optimization. This is a coding-intensive role requiring hands-on experience with Python, machine learning engineering, and coding agents integrated into development workflows. You will build, modify, debug, and validate machine learning implementations, create reproducible training and inference pipelines, and optimize systems for correctness, memory usage, and throughput. The ideal candidate combines strong quantitative foundations with practical coding skills and experience solving complex machine learning engineering problems.
SENIORITY:
Experienced / Research-Level Engineer
EDUCATION:
Master's degree or PhD in a relevant quantitative discipline
LANGUAGE:
Strong written and verbal English
LOCATION:
Remote — Worldwide
Key Responsibilities
Develop, implement, and validate machine learning models, training pipelines, inference systems, and supporting infrastructure.
Implement or modify model components, data pipelines, evaluation systems, and numerical methods using Python.
Build reproducible programmatic workflows using Python, command-line tools, and relevant machine learning frameworks.
Debug numerical, algorithmic, and system-level failures to identify root causes and implement reliable solutions.
Optimize model training and inference for memory usage, computational efficiency, throughput, and performance.
Design and execute tests to verify implementation correctness and compliance with objective performance requirements.
Review and validate challenging machine learning engineering tasks, including existing code and proposed solutions.
Use coding agents as part of the development workflow to accelerate implementation, debugging, testing, and code review while validating generated results.
Document technical approaches, implementation decisions, test results, and performance findings clearly.
Deliver high-quality, reproducible task submissions within project deadlines.
Requirements
Master's degree or PhD in Computer Science, Machine Learning, Artificial Intelligence, Applied Mathematics, Statistics, Engineering, or a closely related quantitative discipline.
Strong professional or research experience in machine learning and practical ML engineering.
Strong Python programming skills, including the ability to implement, debug, test, and optimize non-trivial code.
Hands-on experience using coding agents within a Python development workflow.
Understanding of machine learning model development, training and inference workflows, and evaluation methods.
Ability to build reproducible implementations and verify correctness through systematic testing.
Strong quantitative reasoning and problem-solving skills, particularly when diagnosing numerical or computational issues.
Ability to work independently, manage technical tasks, and meet defined quality and submission requirements.
Strong written communication skills and the ability to explain technical findings.
Availability to contribute approximately 15 hours per week and begin the first task within 24–48 hours after onboarding.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an early team member, you will work with cross-functional partners to help lay the foundational groundwork for technical hiring in this location. This is a full-cycle recruiting role, where you'll manage the entire recruitment process; from building pipelines to closing offers.
WHAT YOU'LL DO
- Partner closely with technical leadership to deeply understand hiring needs while providing strategic guidance on recruiting best practices
- Build and nurture a strong pipeline of technical talent to support both current hiring and future growth
- Advise hiring managers on market dynamics, compensation insights, and effective talent acquisition strategies
- Identify opportunities to streamline recruiting workflows and enhance operational efficiency across the hiring process
- Ensure data integrity and accuracy within our Applicant Tracking System (Ashby), maintaining a high standard of system hygiene
- Mentor and support other team members to elevate overall recruiting performance and execution
- Lead strategic sourcing initiatives to engage top-tier, passive candidates across various technical disciplines
- Collaborate cross-functionally within the company to align recruiting efforts with broader organizational goals
WHAT YOU HAVE
- 7+ years of full-cycle technical recruiting experience at a fast-paced environment
- Proven track record building strong technical teams in a high growth company
- Can develop relationships with hiring partners and become a trusted advisor
- Knows how to effectively communicate with candidates and be able to efficiently and systematically manage their individual processes
- You possess low ego and are willing to roll up your sleeves to accomplish our collective goals
- Help mentor other teammates by leading by example and providing guidance
- Understand the importance of data and metrics to influence recruiting strategies
- The type of person that keeps up with trends in technology, startups and which companies are the current magnets for top tier talent
COMPENSATION RANGE
$170,000- 180,000 USD
#LI-AD2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Dublin
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The EMEA Recruiting Operations Generalist keeps hiring running smoothly across EMEA. You'll take on complex, loosely defined operational work, then turn it into automated processes that the coordination team can run and maintain on their own. You'll also help lead bigger AI implementation projects, partnering with Harvey's analytics and AI teams while doing much of the hands-on work in EMEA yourself.
WHAT YOU'LL DO
- Execute tier 2 operational work in EMEA: the complex, poorly defined processes that don't fit a standard playbook.
- Automate that work so it runs on its own, then document it and hand it off to the coordination team to maintain.
- Work on larger AI implementation projects, partnering with analytics and AI colleagues.
- Keep the lights on in EMEA, owning day-to-day recruiting operations for the region.
WHAT YOU HAVE
- 4+ years in recruiting operations, people operations, or a similar operational role in a fast-growing company.
- A track record of taking messy, undefined processes and making them clear, repeatable, and reliable.
- Hands-on automation experience, including AI or workflow tools, and the discipline to hand work off so others can maintain it.
- Experience supporting hiring across EMEA markets.
- Strong cross-functional skills: you can partner with analytics and AI teams and explain trade-offs to non-technical stakeholders.
- Comfort with ambiguity and a bias for action.
- Nice to have: experience with an ATS such as Ashby.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The EMEA Recruiting Operations Generalist keeps hiring running smoothly across EMEA. You'll take on complex, loosely defined operational work, then turn it into automated processes that the coordination team can run and maintain on their own. You'll also help lead bigger AI implementation projects, partnering with Harvey's analytics and AI teams while doing much of the hands-on work in EMEA yourself.
WHAT YOU'LL DO
- Execute tier 2 operational work in EMEA: the complex, poorly defined processes that don't fit a standard playbook.
- Automate that work so it runs on its own, then document it and hand it off to the coordination team to maintain.
- Work on larger AI implementation projects, partnering with analytics and AI colleagues.
- Keep the lights on in EMEA, owning day-to-day recruiting operations for the region.
WHAT YOU HAVE
- 4+ years in recruiting operations, people operations, or a similar operational role in a fast-growing company.
- A track record of taking messy, undefined processes and making them clear, repeatable, and reliable.
- Hands-on automation experience, including AI or workflow tools, and the discipline to hand work off so others can maintain it.
- Experience supporting hiring across EMEA markets.
- Strong cross-functional skills: you can partner with analytics and AI teams and explain trade-offs to non-technical stakeholders.
- Comfort with ambiguity and a bias for action.
- Nice to have: experience with an ATS such as Ashby.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote-Friendly (Travel Required) | San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Claude is trained and served on hardware in data centers Anthropic operates and in sites partners build and run for us. DCSE secures that footprint: the sites, the hardware moving through them, and the people and vendors who touch it. Security at that scale runs on data, and you'll be the engineer who owns it and the systems that produce it: component-level hardware inventory and chain of custody, fed by software that runs at our sites and on hosts, and continuous control monitoring, with the posture calculations that decide what each site is cleared to run.
You set the architecture, agree schemas and interfaces with the teams, operators and vendors that own the sources, build the pipelines, stores and tools, and run what you ship. The goal is security that runs itself: custody, access and evidence verified continuously from records, with tools and AI agents doing the reviews. We favor simple, standard controls and tools that can be verified over elaborate ones. We use Claude throughout our engineering workflow and expect you to as well.
You'll work with the rest of DCSE, including the engineers on its security monitoring platform, with Anthropic's compute and data center operations teams, and directly with data center operators, hardware vendors and logistics providers. The role is based in San Francisco, with remote applicants in the US considered, and involves regular travel to data center sites, which are critical infrastructure.
Key responsibilities
Hardware inventory and chain of custody:
own the component-level record of what hardware exists, where it is and who has handled it: the data model, the pipelines that join inventory and custody events from many source systems, change history on every record, and the tamper-evident stores behind it
Tools, automation and AI agents:
build the tools and agents the team runs on this data: reconciliation, audit evidence exports, custody checks. When a review keeps costing people time, you build the tool or agent that retires it
Custody workflows and field software:
build the workflows and the site and host software that capture custody events as they happen (a receipt, a move, a data wipe, a decommission) and enforce who is authorized to record them
Continuous control monitoring and posture:
own the pipelines that turn check outcomes, assessment results and findings into per-control and per-site measures over time, against the compliance frameworks we and our partners are assessed against, and the posture calculation that decides what a site is cleared to run
Data quality:
build coverage checks, reconciliation against sources and alerts on a silent or drifting feed, so a wrong or missing record is caught the same day; own retention and access controls on the records
Integration and reporting:
agree schemas and interfaces with the engineers who run the security monitoring platform, and build the query surfaces and reports the team, site leads and leadership use directly
Minimum qualifications
Have designed and run production data systems (relational schemas, change data capture, batch or streaming pipelines and the services around them) and kept them correct: coverage measured, records reconciled against the source, alerts on silence, and a design that expects records to get corrupted or lost
Have integrated with systems you did not control (inventory tools, ticketing systems, vendor APIs) and built data models that outlive any one source
Have shipped software that runs outside a central service (host agents, site-local services, edge collectors) and kept it correct in the field, or built metrics a team made decisions on and defended them when challenged
Have worked hands-on with data about physical assets or security controls: a hardware fleet, data center or supply chain inventory, asset custody, or the control and evidence data of a security or compliance program
Read and review other people's code, and build with AI coding agents using Git and code review
Own a domain end to end: set the approach, design and build it with the teams and vendors whose systems it depends on, and run it as something people use every day
Write SQL and at least one general-purpose programming language well
Preferred qualifications
Experience with asset management, supply chain or warehouse systems where serialized tracking and custody transfer are the core problem
Experience building continuous control monitoring or metrics for a security or compliance program, or producing evidence an assessor accepted, for example against NIST SP 800-53, ISO 27001 or SOC 2
Experience with risk or posture scoring that combines control results, findings and other evidence into a measure people make decisions on
Familiarity with data center hardware and its lifecycle from receipt to decommission, and with sites and parties you did not control: colocation, cloud or GPU cloud operators, hardware manufacturers, logistics providers
Have run software on many hosts or at remote sites with versioned rollout and a way to know each copy is still reporting
Have built AI agents or automation that replaced recurring manual work
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker Hardened Images (DHI) is Docker's catalogue of security-hardened, enterprise-grade container images and Helm charts, built to be minimal, up-to-date, and safe to deploy in regulated and security-conscious environments. We're looking for a Principal Software Engineer to set the long-term technical direction for this catalogue and shape how the broader container security ecosystem evolves inside and beyond Docker.
At this level, you'll work across organizations, not just within one team. You'll set direction for major domains, resolve the highest-ambiguity problems in container supply chain security, and grow your impact through architectural leadership, cross-functional alignment, and influence on industry standards. This is a pure individual contributor role; influence comes through technical vision, design, and the ability to move organizations.
_______________________________________________________________________
RESPONSIBILITIES
- Own the architecture for DHI as a platform, making high-leverage decisions that define how images and Helm charts are authored, secured, distributed, and evolved across the entire catalogue and across Docker's broader product surface.
- Define and drive multi-quarter technical roadmaps for the container hardening domain, balancing upstream velocity, supply chain security posture, customer compliance requirements, and long-term catalogue scalability.
- Identify systemic patterns from customer, operational, and upstream signals and translate them into architectural changes that span the catalogue, not just individual images or charts.
- Build alignment across teams and executives on technical strategy, tradeoffs, and sequencing, including product, security, infrastructure, and customer-facing functions.
- Represent Docker as a trusted technical voice in escalations, key enterprise customer engagements, and upstream OSS communities on issues that shape the future of secure container delivery.
- Set conventions and standards at scale, defining the patterns others build within for image definition, Helm chart adaptation, hardening strategy, and supply chain tooling (Sigstore, SBOM, SLSA), and evolving those standards as the ecosystem changes.
- Drive the hardest, most ambiguous packaging problems where the right answer requires reasoning across upstream dynamics, security tradeoffs, multi-arch constraints, and customer impact simultaneously.
- Shape the integration test infrastructure and developer tooling strategy so that DHI's engineering platform scales with the catalogue and raises quality across the team.
- Mentor and raise the technical ceiling for staff and senior engineers across the org, through review, design, and well-chosen architectural decisions that create durable leverage.
- Take part in the paid on-call rotation; respond to incidents, debug production issues, and drive systemic improvements in reliability.
_______________________________________________________________________
QUALIFICATIONS
- 10+ years of backend engineering experience, including extensive work on production-grade, distributed systems at scale.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Ability to set multi-quarter technical roadmaps and align stakeholders (engineering, product, and executives) on strategy and tradeoffs.
- Deep expertise in the container and Kubernetes ecosystem: you have strong, grounded opinions about cert-manager, kyverno, grafana, istio, and similar projects, and you can reason about tradeoffs at the ecosystem level, not just the image level.
- Mastery of container supply chain security concepts (provenance, attestation, SBOM, signing, SLSA) and experience driving posture decisions across an organization rather than implementing them on a single project.
- Strong software engineering fundamentals: code review, testing, source control, CI/CD, and Go sufficient to shape infrastructure and harness design.
- Track record of technical influence without authority across multiple teams or organizations, raising quality through design docs, standards, review, and mentorship.
- Experience navigating upstream OSS communities as a decision-maker, representing a downstream organization's requirements and shaping upstream direction on security-relevant issues.
- Comfort working across remote, distributed teams and communicating complex technical strategy clearly to both technical and non-technical audiences.
BONUS BUT NOT REQUIRED
- Experience as a package maintainer at a Linux distribution, Homebrew, or comparable ecosystem.
- Hands-on experience implementing or operationalizing supply chain tooling (Sigstore, SBOM, SLSA) at org scale.
- Experience in regulated environments (FedRAMP, FIPS, PCI) with direct exposure to compliance requirements shaping engineering decisions.
- Prior Principal or Distinguished IC experience on a platform, security, or developer-tools team.
- Experience engaging directly with enterprise customers on container security architecture.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Align with leadership on the most critical org-wide technical risks and opportunities in container supply chain security.
- Develop a point of view on DHI's current architectural constraints and where the highest-leverage interventions are.
- Begin mapping the cross-functional landscape: product priorities, upstream pressures, customer compliance signals, and engineering gaps.
FIRST 90 DAYS
- Drive an architectural decision that unblocks multiple teams and reduces systemic risk across the catalogue.
- Establish a feedback loop from customer, operational, and upstream signals into the multi-quarter roadmap.
- Engage upstream OSS communities on at least one DHI-relevant issue with meaningful influence on direction.
FIRST YEAR
- Deliver a major platform or standards evolution with broad adoption across DHI and adjacent teams.
- Create durable alignment across engineering, product, and security on catalogue architecture, supply chain posture, and hardening strategy.
- Raise the technical ceiling for the engineers around you, measurably improving review quality, architectural consistency, and the team's ability to operate independently at a higher level.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$245,913 – CA$397,139 base
United States: $180,500 – $291,500 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Open to any of the listed location(s):
Florida: Miami (MIA), Tampa (TPA)
Georgia: Atlanta (ATL)
North Carolina: Charlotte (CLT), Raleigh (RDU)
Tennessee: Nashville (BNA)
About the Department
Partner Account Managers, Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
What you'll do
We are looking for a seasoned channel sales professional to help us build out the channel organization in the Southeast and MidAtlantic regions.
In this role, you’ll identify and operationalize varied types of partner organizations to help expand Cloudflare’s sales team reach within an assigned territory. You will build a regional partner business plan with quantified goals and milestones to achieve partner sourced revenue metrics to meet all quarterly sales requirements.
As a Partner Account Manager, you will work with a strategic group of partners in your territory and build a plan to drive alignment, enablement and pipeline generation efforts. You will work with partner stakeholders to drive sales enablement and coordinate technical training of Cloudflare’s solutions, work with respective field teams on demand gen initiatives and campaigns, as well as working with direct sales on various Channel oriented opps.
Additional responsibilities will include:
Lead business planning and execution with partners and internal sales teams (e.g., QBRs, health checks, annual planning).
Conduct joint partner territory planning with aligned sales segments.
Deliver internal partner training to direct sales teams to foster collaborative selling.
Drive pipeline creation and revenue through creative joint GTM activity with our channel and direct sales teams.
Build product and sales competency within core regional and national partners, influencing their GTM strategies to maximize partner-sourced pipeline.
Leverage data analytics and AI tooling to optimize and scale partner growth.
Examples of desirable skills, knowledge and experience
5+ years in Software/SaaS/Security Sales & Channel management.
3+ years of proven success developing and scaling a partner ecosystem (VARs, SIs, MSPs/MSSPs) within a SaaS model.
Understanding of cloud infrastructure ecosystem and cloud security is highly preferred.
Direct experience in onboarding and enabling resellers/SI's.
Experience working in a start-up environment.
Ability to travel 30-50% of the time within the assigned territory.
Technical competence strongly preferred.
Compensation
This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic asset management accounts. These partnerships span legal teams, business functions and regions, requiring an understanding of how asset managers operate and how legal work supports their investment activities and business priorities.
You will help the team turn those priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic asset management accounts as Harvey evolves.
WHAT YOU'LL DO
- Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation.
- Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early.
- Drive measurable customer value. Guide the team in identifying high-impact use cases across legal teams and their business partners, defining success measures and embedding Harvey into daily workflows. Ensure account plans connect implementation and adoption to improvements in turnaround time, internal capacity and management of legal spend.
- Lead executive engagement and customer escalations. Meet directly with senior customer stakeholders, including General Counsel and legal, compliance and operations leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through.
- Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities.
- Influence product direction. Bring evidence from strategic asset management accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact.
WHAT YOU HAVE
- 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises.
- A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales.
- Experience building strong teams through coaching, clear expectations and thoughtful performance management.
- The ability to earn executive trust, lead difficult customer conversations and influence decisions across functions without direct authority.
- Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions.
- Experience helping organizations adopt new technology in regulated environments, with an understanding of AI’s opportunities and limitations. Experience serving asset managers or other financial institutions, particularly their legal and compliance teams, is strongly preferred.
WHAT WE OFFER
- The opportunity to develop a strong team working with leading asset managers.
- Close collaboration with Harvey’s leadership and product teams on complex customer challenges.
- The chance to help legal teams turn advances in AI into lasting improvements in how they support the business.
COMPENSATION
$230,000 - $250,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: London, United Kingdom
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.
Sumsub is certified as a Great Place To Work® in the US, recognized as a TIME & Statista Excellent Workplace, honored with the TrustRadius Tech Cares Award for Diversity & Inclusion, and rated 4.7 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
We are looking for a
Partnership Manager (EU/UK region)
to build and grow Sumsub’s partner ecosystem in the iGaming industry. You will report to the VP of Sales and work very closely with the Global Head of iGaming. You will establish, own & develop relationships with the technology providers that iGaming operators rely on: platform providers, PAM (Player Account Management) systems, turnkey and white-label solutions, aggregators and other ecosystem players. Your goal is to make Sumsub the default verification and compliance layer across their platforms, and to turn these partnerships into a steady, ever growing source of revenue.
What You Will Be Doing:
Find, qualify and sign new partners across the iGaming tech stack: PAM systems, platform and turnkey/white-label providers, and compliance or licensing consultancies.
Manage the full partner lifecycle: outreach, first conversation, commercial terms, contract, integration, launch, growth and long-term strategic support.
Work with Solutions Engineering (“pre-sales”) to deliver native integrations of Sumsub (KYC, AML, age verification, fraud prevention, responsible gambling checks) into partner platforms.
Drive revenue through the partner channel with referral, reseller and integration-based models, and deliver against your partner-sourced pipeline and revenue targets.
Enable partners’ sales and account teams with training, materials, joint value propositions and co-selling on shared opportunities.
Run joint marketing with partners, such as webinars, case studies, co-branded content and announcements.
Work closely with key stakeholders - igaming BDMs (globally), CSMs, marketing & operations Represent Sumsub at key iGaming events (ICE, SiGMA, iGB Live, SBC Summit and others). This includes setting up meetings, networking and speaking engagements. Bring back market insight on regulatory changes, partner requirements and competitor activity to shape product and go-to-market priorities.
Keep partner data and pipeline up to date in the CRM and report regularly on partner performance.
About You:
3+ years in partnerships, business development or sales in iGaming, B2B SaaS, RegTech or payments.
Direct experience working with or for iGaming platform providers, PAM systems or B2B suppliers to operators is a strong advantage.
An existing network across the iGaming B2B ecosystem.
An understanding of how iGaming operators work: licensing, regulated markets, compliance requirements (KYC/AML, age verification, source of funds, responsible gambling).
A track record of closing partnership deals and generating revenue through referral or reseller channels.
Comfortable with cold outreach and building relationships from scratch.
Able to talk about integrations with technical stakeholders. You don’t need to code, but APIs and SDKs shouldn’t scare you.
Strong communication and negotiation skills, and a structured, self-driven way of working.
Willing to travel to industry events and partner meetings (approximately 2 trips per quarter).
Location in London, Riga, Valetta would be a plus
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic law firm accounts. These partnerships span offices, practice groups and regions, requiring an understanding of how firms operate, make decisions and deliver value to their clients.
You will help the team turn firm priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic law firm accounts as Harvey evolves.
WHAT YOU'LL DO
- Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation.
- Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early.
- Drive measurable customer value. Guide the team in identifying high-impact use cases across practice groups, defining success measures and helping lawyers embed Harvey into their work. Ensure account plans connect implementation and adoption to improvements in efficiency, work quality and client service.
- Lead executive engagement and customer escalations. Meet directly with senior firm stakeholders, including Partners and knowledge and innovation leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through.
- Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities.
- Influence product direction. Bring evidence from strategic law firm accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact.
WHAT YOU HAVE
- 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises.
- A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales.
- Experience building strong teams through coaching, clear expectations and thoughtful performance management.
- The ability to earn trust with senior stakeholders, lead difficult customer conversations and influence decisions across functions without direct authority.
- Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions.
- Experience helping organizations adopt new technology and change established ways of working, with an understanding of AI’s opportunities and limitations. Experience serving law firms and navigating their partnership structures, practice-group needs and technology adoption is strongly preferred.
COMPENSATION
$230,000 - $250,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic law firm accounts. These partnerships span offices, practice groups and regions, requiring an understanding of how firms operate, make decisions and deliver value to their clients.
You will help the team turn firm priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic law firm accounts as Harvey evolves.
WHAT YOU'LL DO
- Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation.
- Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early.
- Drive measurable customer value. Guide the team in identifying high-impact use cases across practice groups, defining success measures and helping lawyers embed Harvey into their work. Ensure account plans connect implementation and adoption to improvements in efficiency, work quality and client service.
- Lead executive engagement and customer escalations. Meet directly with senior firm stakeholders, including Partners and knowledge and innovation leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through.
- Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities.
- Influence product direction. Bring evidence from strategic law firm accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact.
WHAT YOU HAVE
- 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises.
- A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales.
- Experience building strong teams through coaching, clear expectations and thoughtful performance management.
- The ability to earn trust with senior stakeholders, lead difficult customer conversations and influence decisions across functions without direct authority.
- Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions.
- Experience helping organizations adopt new technology and change established ways of working, with an understanding of AI’s opportunities and limitations. Experience serving law firms and navigating their partnership structures, practice-group needs and technology adoption is strongly preferred.
COMPENSATION
$230,000 - $250,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote — North America (Aligned with U.S. Time Zones)
Workplace: Remote
COMPANY
At 0x https://0x.org/, our mission is to "Create a Tokenized World Where All Forms of Value Can Flow Freely". We deliver this to web3 builders with a delightfully simple suite of developer APIs that provide faster trading, better prices, and superior user experience.
Founded in 2017, we’ve processed over 211M+ transactions and $180B+ in trading volume from users trading on Matcha, Coinbase Wallet, Robinhood Wallet, Phantom, Rainbow, DefiLlama, MetaMask, Zerion, Zapper, and many more. Our investors include Greylock Partners, Pantera Capital, and Jump Crypto.
When you join 0x, you’ll become part of a veteran team of crypto builders who know the importance of code quality, team cohesion, and a culture of learning.
ABOUT THE ROLE
We’re hiring a Head of Marketing to take 0x through its next stage of growth. You’ll join our leadership team, report directly to our founder and CEO, and own marketing strategy across 0x APIs, our suite of onchain trading APIs, and Matcha, our consumer DEX aggregator.
You’ll own the narrative behind both brands. You’ll build on our strong footing with cryptonative teams while defining how we take our APIs to fintechs, enterprises and institutions. We’re looking for someone who understands DeFi deeply, thinks from first principles and builds for the long term.
You’ll lead a senior marketing team, unite them around clear priorities and build one cohesive, high-impact marketing function. You’re as comfortable doing the work as you are leading it. You’ll stay close to the business, joining key customer conversations and getting directly involved in positioning and major launches.
Strong overlap with US working hours is required.
WHAT YOU'LL DO
- Own marketing strategy across 0x APIs and Matcha, setting long-term marketing plans based on company and product goals, including API adoption and Matcha's consumer growth.
- Refine positioning and narratives for 0x APIs and Matcha, defining and maintaining clear ICPs, strengthening our cryptonative presence, and expanding 0x APIs' appeal to fintechs, enterprises, and institutions.
- Guide the evolution of both brands, setting creative and website direction and ensuring a distinctive, consistent presence across channels.
- Build and scale marketing programs that drive growth, identifying the highest-leverage opportunities for each product and audience.
- Partner closely with Sales to generate qualified API demand, align marketing with commercial priorities, and equip the team with the content and materials needed to win customers.
- Lead the marketing team, setting clear priorities and ownership, automating and improving processes with AI, giving constructive feedback and coaching experienced marketers, and protecting their focus by managing cross-team requests.
- Produce work yourself, from positioning and launch plans to campaigns and content, adding to the team’s output and stepping in wherever extra capacity is needed.
- Own marketing performance and budget, tracking spend, ROI and marketing’s contribution to revenue, and keep the company informed on progress.
- Stay deep in the data, using Dune, DefiLlama and internal analytics to understand market trends, competitors and product adoption, and let it guide marketing decisions.
WHAT YOU’LL BRING
- 8+ years in marketing, including 3+ years leading a marketing function.
- Experience setting company-wide marketing strategy across multiple product lines, shaping distinct positioning and narratives for the audiences each one serves.
- Experience marketing both technical B2B products, ideally APIs or core infrastructure, and consumer products.
- Deep roots in crypto, including time at a crypto company. You use DeFi products, follow CT, and know how DEXs, aggregators, liquidity providers, wallets and trading apps fit together and where infrastructure like 0x creates value.
- A track record of building repeatable marketing programs that drove measurable business growth.
- Experience leading senior marketers as a player-coach and bringing them together as a cohesive, focused team.
NICE TO HAVE
- Experience at a DEX, aggregator or onchain trading infrastructure company.
BENEFITS
- The base salary range for this position is USD $200,000 - $300,000 + equity + ZRX tokens + benefits. Within the range, individual pay is determined by job-related skills, experience, location, business needs, and candidate preferences between the different compensation elements.
- Comprehensive insurance (medical/dental/vision/life/disability) for U.S.-based employees — 100% of base plan covered for you and dependents
- 401k and FSA for U.S.-based employees
- Monthly mobile phone bill, wellness, and pre-tax transportation expense
- Covered mental health benefits (included professional therapy sessions)
- A supportive remote environment
- Lunch reimbursement for all employees across the globe!
- Stipend for your ideal remote / WFH set-up: headphones, and any other work gear you may need
- 12-week paid parental leave
- Great office conveniently located in the SF Financial District for those in the region!
- Flexible vacation: Take time when you need it (and we really mean it!)
0x and its associated entities are dedicated to fostering diversity, inclusion, and belonging in its teams and workforce, and are proud to be equal opportunity employers. 0x does not make employment or hiring decisions on the basis of race, color, creed, religion, sex (including those who are pregnant or have given birth), sexual orientation, gender, gender expression or identity, age, disability, medical condition, genetic information, military or veteran status, marital status, pregnancy, citizenship, national origin, immigration or citizenship status, political affiliation, or any other basis that is protected by applicable local, state, or federal laws. This includes not making such decisions based on the status itself, as well as any associations, perceptions, and assumptions made regarding these statuses. 0x will also consider qualified applicants with arrest and conviction records in a way that is consistent with San Francisco’s Fair Chance Ordinance and similar local laws. Our commitment to equal employment opportunity extends to ensuring that all applicants and employees can perform to their fullest potential, including through obtaining reasonable accommodations when necessary.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
As the Manager on the GTM Finance and Strategy team, you’ll operate at the center of go-to-market strategy — owning and building critical models to forecast ARR and GAAP Revenue, analyzing and providing perspective around strategic initiatives, and delivering insights that shape executive and Board decisions. You’ll partner closely with Analytics, Revenue Accounting, Revenue Operations, External Reporting, and GTM leadership.
This role reports to the Sr. Manager of GTM Finance and blends strategic finance, data storytelling, technical problem-solving, and operational execution. You’ll drive forward-looking planning, help scale our forecasting infrastructure for a hybrid pricing motion that includes both subscription contracts and usage-based (consumption) revenue, and support high-visibility initiatives across the function.
This is a high-impact role ideal for someone who is passionate about leveraging data and financial insight to guide strategy and operational execution in a high-growth, cross-functional environment.
This is a full-time, hybrid position based out of our Oakland, CA or Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Tools/Technologies You’ll Use
Claude / ChatGPT, Looker, SFDC, BigQuery, G-Suite
What You’ll Do
Revenue Modeling & Forecasting:
Own and re-evaluate our rolling GAAP revenue and ARR forecast models, including renewal behavior (NRR), new business, and contract-level revenue recognition across subscription and consumption-based streams. Evolve forecasting frameworks using both deterministic and AI/ML-driven approaches.
Usage-Based Revenue:
Build and maintain forecasting approaches for consumption revenue, including committed vs. overage usage, breakage, and the migration of customers between pricing models
Business Partnering:
Serve as a key advisor and partner to COO, CFO, and collaboration with Analytics, delivering actionable insights to improve efficiency, optimize investments, and accelerate growth.
Strategic Decision Support:
Deliver analysis that informs GTM investment, pricing and packaging, and target setting, and quantify the revenue impact of key business risks and opportunities
Budgeting & Forecasting:
Support annual planning and monthly/quarterly forecast cycles; partner closely with Revenue Accounting on close, variance analysis, and forecast-to-actual (BvA) tracking
Performance Analysis:
Own key revenue and retention metric packages — including NRR, ARPA, new business mix, ROI, and cohort trends — and surface insights to the CFO, executives, and the Board
Forecast & Reporting Infrastructure:
Use AI Tools, or SQL (BigQuery) / Python to automate data pulls, build repeatable and auditable models, and improve the accuracy, speed, and transparency of our topline forecast; partner with Analytics, AI Transformation and Systems on data quality, integrity and self-serve reporting capabilities.
Executive Reporting:
Create compelling, automated, executive-ready reports, dashboards, and narratives that distill complex data, trends, forecasts, and strategic implications into actionable recommendations for Finance leadership and GTM stakeholders.
Team Leadership:
Provide technical guidance, review work, and help raise the modeling standards and work products of the GTM FP&A team
Skills We’re Looking For
5-7 years of experience in FP&A, strategic finance, revenue finance, or investment banking, with a strong focus on revenue forecasting
Expert-level modeling skills (Excel/Sheets) with a commitment to formula-driven, driver based, auditable, well-documented models
Experience with usage-based or consumption pricing models strongly preferred
Technical aptitude: working proficiency in SQL, Python, or similar scripting, and hands-on use of AI tools to accelerate and elevate modeling, strategic analysis, and QA; experience with BI tools (e.g., Looker) and data warehouses (e.g., BigQuery, Snowflake) a plus
Ownership mindset: takes a model or process from ambiguity to a repeatable, documented workflow with minimal oversight, including QA and reconciliation to source data
Data storytelling: translates complex data into clear insights and recommendations for senior, non-finance audiences, with strong executive presence and attention to detail
Demonstrated ability to partner cross-functionally and influence without authority
Excellent communication skills with high attention to detail and executive presence
Adaptable, resourceful, and excited by the challenge of working in a fast-moving, growth-stage company
#LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$138,847
—
$173,559 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
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To learn more about our candidate privacy policy, you can
read our statement here
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We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
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seniorMumbai, Maharashtra, India; For applicants from the European Union, please review
senior10+ years in developer platform GTM, deal strategy, and commercial architecture; 5+ years leading managers across multiple regions/time zones
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
leadПротиворечивые условия: We have a nice office in Limassol, and if you are not in Cyprus yet, we will assist with relocation for you and your family; Full relocation support and working visa
УдалённоDubai, United Arab Emirates; Serbia; Armenia; Kazakhstan; Georgia
УдалённоIndia; Australia; Japan; Singapore; Philippines; New Zealand
ГибридseniorNew York
ГибридDublin
ГибридLondon
УдалённоRemote-Friendly (Travel Required) | San Francisco, CA; The role is based in San Francisco, with remote applicants in the US considered, and involves regular travel to data center sites, which are critical infrastructure
УдалённоCanada; United States
seniorГеография найма не уточнена
ГибридNew York
London, United Kingdom; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location