Вакансии

Задачи: — Сбор и анализ бизнес - и технических требований — Коммуникация с клиентом и внутренними командами — Управление scope проекта — Подготовка BRD, SRS, user stories, acceptance criteria — Участие в acceptance testing — Анализ бизнес-процессов и поиск улучшений — Координация ожиданий стейкхолдеров Требования: — 4+ года опыта Business Analyst — Практический опыт с Salesforce Marketing Cloud — Понимание процессов разработки ПО — Сильные навыки business/system analysis — Опыт CRM-интеграций: Salesforce ↔️ CRM / ERP / third-party systems — Опыт с requirements documentation — Сильная коммуникация и negotiation skills — Английский B2+ Плюсом: — Enterprise CRM ecosystems — Marketing automation — International distributed teams

Location: France Workplace: Remote Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)? Are you looking for a work environment that values trust, proactivity, and autonomy? Then Pennylane is the right place for you ! OUR VISION We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones). We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business. ABOUT US Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!) In 6 years of existence, we’ve managed to : 💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants 💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more... 👨‍👩‍👧‍👦 Grow from 7 cofounders to 1000 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor https://www.glassdoor.fr/Avis/Pennylane-France-Avis-E4171708.htm. 🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe 🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz 🚀 Already more than 1 500,000 small and medium-sized enterprises (SMEs) and over 8000 accounting firms use Pennylane in France! ABOUT THE ROLE Drive AI-powered HR transformation, better employee experiences, and scalable, data-informed compensation practices, with Workday at the core. We are a fast-growing scale-up in the midst of an exciting international expansion. We are looking for an HR Systems, Data & Compensation Lead to shape the next chapter of our People technology, data, and reward ecosystem. Your mission is to make HR processes simpler, smarter, fairer, and more scalable. You will improve employee, manager, and People team experiences through reliable systems, actionable data, AI, automation, and well-designed compensation processes. With Workday as our core HCM platform, you will lead two Workday HRIS Experts, one HR Data Analyst, and one Compensation & Benefits Expert. Working closely with IT, Finance, Payroll, Legal, HR Leadership, and business teams, you will combine product thinking, team leadership, and hands-on delivery to turn business needs into intuitive, secure, and effective solutions. You will own the roadmap, prioritization, and quality of our HR systems and data solutions, while ensuring that compensation processes are reliable, well-governed, and connected to our People strategy. You will build on the expertise of our Workday and Compensation & Benefits specialists, empowering them to lead their respective domains. Deep Workday configuration or compensation expertise is a plus, not a prerequisite. We welcome experienced HR systems, People technology, HR operations, or HR transformation leaders who can challenge solution design, connect systems and data, and build strong fluency across HR technology and reward topics. KEY RESPONSIBILITIES People systems product ownership & user experience Own the People systems roadmap, balancing user needs, business impact, risk, and team capacity - Understand employee, manager, and HR team pain points through user feedback, journey mapping, support requests, and usage data. - Simplify HR workflows and design intuitive self-service experiences across Workday and connected tools. - Challenge whether a request calls for process simplification, configuration, automation, integration, or a change in user experience. - Lead discovery, solution design, user testing, and adoption. - Measure success through user satisfaction, adoption, time saved, reduced manual work, and improved process quality. - Ensure that compensation-related processes offer a clear and consistent experience for managers, employees, HR teams, and Finance. Compensation & Benefits operations, systems & governance - Partner with HR Leadership, Finance, Payroll, Legal, and the Compensation & Benefits Expert to translate our reward principles into scalable processes and tools. - Coordinate the operational design and continuous improvement of compensation cycles, including annual reviews, promotions, compensation changes, and other reward processes within scope. - Ensure that compensation data, structures, approvals, and workflows are reliable, secure, auditable, and appropriately reflected in Workday and connected systems. - Improve the manager and HR experience of compensation processes through clear workflows, self-service capabilities, automation, and useful guidance. - Ensure strong coordination between compensation processes, HR data, payroll inputs, Finance reporting, and employee records. - Support the development and maintenance of consistent job, level, compensation, and benefits data structures, in partnership with the relevant domain experts. - Use data to support compensation decisions, workforce planning, compensation cost analysis, and, where relevant, pay equity monitoring. - Partner with the Compensation & Benefits Expert on benchmarking, reward insights, process governance, and the continuous improvement of compensation practices. - Ensure appropriate confidentiality, access controls, segregation of duties, and auditability for compensation data and processes. AI & automation innovation - Identify and prioritize practical AI and automation opportunities across HR processes, reporting, knowledge access, compensation workflows, and employee and manager support. - Map the AI and automation tools already used at Pennylane and assess how they can complement Workday and the wider HR ecosystem. - Lead hands-on experimentation and delivery, from prototypes and business-case assessment to testing, deployment, and ongoing monitoring. - Evaluate native Workday capabilities, including Workday Extend, alongside integration, workflow automation, and AI-enabled solutions. - Choose tools based on user needs, feasibility, maintainability, security, and business value. - Partner with IT and Security to establish appropriate privacy, access controls, human oversight, and governance before deploying AI-enabled solutions. - Build the team’s capabilities through training, experimentation, documentation, and knowledge sharing. HR data, analytics & governance - Work with the HR Data Analyst to ensure data quality, consistency, and governance across the HR ecosystem. - Translate stakeholder questions into actionable dashboards, KPIs, and reporting capabilities covering headcount, attrition, workforce planning, compensation, reward costs, and other People priorities. - Align metric definitions and data ownership with HR, Finance, Payroll, and Compensation & Benefits stakeholders. - Make reliable workforce and compensation insights accessible to the right users. - Help stakeholders turn workforce and reward insights into better decisions. - Ensure GDPR compliance and appropriate controls across HR data access, use, and flows. - Establish clear ownership and documentation for key HR and compensation data. Team leadership & delivery - Manage, mentor, and develop a team of two Workday HRIS Experts, one HR Data Analyst, and one Compensation & Benefits Expert. - Set direction and create clarity across HR systems, data, automation, and compensation priorities. - Empower the Workday specialists to lead detailed configuration and the HR Data Analyst and Compensation & Benefits Expert to lead their respective areas of expertise. - Organize delivery through clear project plans, a transparent backlog, and pragmatic agile sprints. - Balance business-as-usual support, compensation cycles, compliance, release management, and strategic improvements. - Stay hands-on in discovery, solution design, prototyping, delivery coordination, and problem-solving where you add the most value. - Foster documentation and knowledge sharing in Notion. - Develop team capabilities across HR systems, data, automation, AI, compensation operations, and user experience. Core HRIS ownership - Workday - Own the post-go-live performance and evolution of Workday as our core HCM platform, ensuring reliability, scalability, and adoption. - Translate HR and Compensation & Benefits needs into clear requirements and lead solution design, UAT, change management, deployment, and stabilization with the Workday experts. - Challenge existing workflows and design choices, drawing on specialist expertise and platform best practices. - Oversee support and Workday release management. - Assess new Workday capabilities for their relevance and user value, including capabilities related to Compensation where relevant. - Ensure robust role-based access, data privacy, audit controls, and segregation of duties in partnership with the Workday experts, IT, Security, Finance, Payroll, and Compensation & Benefits stakeholders. - Ensure that Workday remains a reliable source of truth for employee, organizational, and compensation-related data. Integrations & HR technology ecosystem - Oversee secure, scalable integrations between Workday and third-party tools, including Ashby for recruitment, Silae for payroll, and other HR and Finance systems. - Ensure that employee, organizational, payroll, and compensation data flows reliably between systems. - Identify opportunities to remove duplicate data entry, improve data flows, and automate cross-system workflows. - Partner with IT to ensure integration architecture, monitoring, incident ownership, and recovery processes are robust and maintainable. - Maintain an up-to-date map of the HR technology stack. - Evaluate new tools based on user experience, interoperability, cost, security, maintainability, and business value. Stakeholder collaboration & prioritization - Partner with IT, Finance, Payroll, Legal, HR Leadership, Compensation & Benefits, Talent Acquisition, and business teams to understand needs and align on priorities. - Facilitate prioritization workshops and steering committees, making trade-offs and roadmap decisions transparent. - Serve as the main point of contact between HR Operations and the broader technology organization. - Constructively challenge requests and propose simpler, secure, and scalable alternatives grounded in user needs and business outcomes. - Build strong working relationships with Finance and Payroll to ensure that HR systems and compensation processes are aligned with downstream requirements. - Help stakeholders understand the implications, risks, and trade-offs of system, data, automation, and compensation decisions. International expansion support - Lead HR systems and compensation readiness for international growth, including new countries, legal entities, payroll connectors, and local requirements. - Work with HR, Payroll, Finance, Legal, IT, Workday experts, and Compensation & Benefits specialists to balance global standards with local needs. - Ensure that systems, data models, compensation processes, benefits data, and workflows scale as headcount and geographic footprint grow. - Support the definition of scalable approaches to local compensation and benefits requirements. - Ensure appropriate documentation and governance for country-specific processes and data. YOUR PROFILE Must-Haves - Strong experience leading HR systems, People technology, HR operations, or HR digital transformation initiatives. - A product and user-centric mindset, with credible examples of simplifying HR processes and improving employee, manager, or HR team experiences. - Practical experience delivering automation and/or AI-enabled solutions in HR, data, or business operations, with evidence of business value and appropriate controls. - A good understanding of compensation and benefits processes, including the operational dependencies between reward, HR systems, payroll, Finance, data, and governance. You do not need to be a deep compensation practitioner, but you must be able to understand, challenge, and structure reward-related processes and priorities. - Ability to translate business needs into requirements, challenge functional and technical design choices, and lead testing, change management, and delivery. - Strong understanding of HR data, reporting, integrations, and governance, including data quality, access management, privacy, confidentiality, and GDPR principles. - Proven experience managing a team or leading a project team, with a collaborative and empowering leadership style. - Strong prioritization and project management skills, with the ability to manage a backlog, run pragmatic sprints, and balance operational support with longer-term improvements. - Excellent communication and stakeholder management skills, including the ability to influence across IT, Finance, Payroll, Legal, and HR Leadership. - Curiosity, learning agility, and the ability to build Workday fluency while working effectively with specialist team members. - Fluent professional communication in French and English. Workday experience is a strong advantage, but not a prerequisite. Experience with another enterprise HCM platform is welcome. We value your ability to lead systems evolution, assess solutions, and deliver better user, business, and employee outcomes over expertise in a specific vendor. Nice-to-Haves - Experience with Workday post-go-live ownership, functional configuration, security, or relevant modules such as Core HCM, Time Tracking, Absence, Compensation, Talent, Learning, and Peakon. - Experience with Workday Compensation or compensation planning processes. - Exposure to Workday Extend, AI assistants, low-code/no-code automation, APIs, or middleware. - Familiarity with compensation and benefits topics such as job architecture, salary ranges, benchmarking, pay equity, variable compensation, or benefits administration. - Familiarity with tools such as Ashby, Silae, Deel, learning platforms, and Google Workspace. - Experience improving compensation cycle operations, manager enablement, or reward reporting. - Experience in a scale-up or high-growth environment. - Exposure to international HRIS rollouts, multi-country configurations, local compensation requirements, and payroll connectors. RECRUITMENT PROCESS 1. Screening Interview with Nathalie, Talent Acquisition - 30 mins 2. Manager Interview with Mathilde, Head of People Ops - 45 mins 3. Business Case Interview with Mathilde & Marine, VP People - 60 mins 4. Last Round Interview - 2 members from People Management Team - 45 mins 5. Team Fit Interview - 30 mins 6. Offer 🎉 WHAT DO WE DO TO MAKE YOUR WORK LIFE EASIER 🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane 💵 You’ll have a competitive compensation package 📈 You'll get company shares to enjoy a piece of the success story you're building with us 🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it ⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness 💻 You’ll get the latest Apple equipment 🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone 🎉 We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone. If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…) We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries. WHO ARE WE LOOKING FOR ? To thrive at Pennylane, you need : -To speak English (level is assessed and appreciated according to the department you’re applying to) -To be energized by an ever-shifting work environment -To be highly collaborative (within your team or other stakeholders) -Sufficiently experienced to prioritize business-led actions on your day to day activity We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria. If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration. IMPORTANT INFORMATION FOR CANDIDATES Recruitment scam attempts are on the rise. We invite you to remain vigilant during your exchanges. Applications through official channels only : apply exclusively through our job postings published on our official platforms (career site, official partner pages). Always verify the sender's email address: our communications are sent from professional email addresses with the domains @pennylane.com or @pennylane-partners.com We will never ask you for payment or financial information (bank details, payment for an interview, equipment purchases, etc.) as part of the recruitment process. If such a request is made to you, it is fraudulent. We invite you to not respond and to report it to us immediately. We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment. We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at. 🇫🇷 Données personnelles Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇬🇧 Personal Data Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇩🇪 Personenbezogene Daten Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇪🇸 Datos personales Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement

You Will: — Develop an understanding of Roblox moderation rules and guidelines — Identify and engage with potential partners within the developer community to build and maintain a strong partnership pipeline — Plan and execute online and offline community events, workshops, and initiatives that inspire and connect developers across regions — Manage programs from initial concept through successful completion, setting clear goals, tracking milestones, and measuring outcomes — Support translation and localization efforts to ensure programs, communications, and resources are accessible and culturally relevant to global audiences — Follow established team processes while identifying opportunities to refine and improve workflows You Have: — Great understanding of Roblox and the Roblox community — Good standing regarding Roblox moderation history — Excellent speaking and writing skills in both English and Tagalog — Excellent communication and relationship-building abilities, both online and offline — A proactive and adaptable mindset with a passion for supporting and growing a global developer ecosystem — Ability to work cross-functionally and manage multiple priorities in a fast-paced environment with a team-first mentality — Believe that helping the community is crucial to the success of the company — A desire to help empower and encourage our developer community — Knowledge and understanding of community processes, methodologies and best practices — Experience with gaming communities, game jams, or virtual/hybrid event planning is a plus — Early career / fresh grad preferred

Location: London, UK About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Partners Solutions Architect on Anthropic's Applied AI team, you'll be a pre-sales architect focused on building technical relationships with our Global and Regional System Integrators (GSIs/RSIs) and cloud partners (AWS and GCP). You'll strengthen these relationships to accelerate indirect revenue, enable partners' AI practices, and execute our long-term go-to-market strategy. Responsibilities Strategic technical partnership: Act as a technical thought partner to the Anthropic GTM partnerships team. Bring technical expertise to help us understand the partner landscape, drive key strategic programs, and find ways to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, and evangelize Anthropic in their developer communities. You'll also serve as an escalation point for complex technical issues. Joint solution development: Work with partners to identify high-value, industry-specific GenAI applications, develop joint solutions, and codify reference architectures and best practices that speed time to deployment. Customer deal support: Step in to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance. Partner ecosystem and events: Represent Anthropic at partner events such as GSI customer workshops, AWS summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities. Product feedback: Gather and validate feedback on Anthropic's products and offerings, especially as they relate to partner use cases and deployment patterns. Deliver it to the relevant Anthropic teams to inform the product roadmap and partner strategy. You may be a good fit if you have 5+ years in technical customer-facing or partner-facing roles, such as Solutions Architect, Sales Engineer, Partner Sales Engineer, or Technical Account Manager A track record of partnering successfully with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery Exceptional ability to build relationships and communicate technical concepts to diverse stakeholders, including C-suite executives and engineering and IT teams Strong presentation and technical communication skills, with the ability to translate requirements between technical and business stakeholders Experience designing scalable cloud architectures and integrating with enterprise systems Familiarity with common LLM frameworks and tools, or a background in machine learning or data science Enthusiasm for cross-organizational collaboration, working through trade-offs, and balancing competing priorities A love of teaching, mentoring, and helping others succeed A passion for using technology in ways that are safe and beneficial, and that advance the goal of safe AI systems The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £150,000 — £190,000 GBP Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Tokyo, Japan About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com . Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Key Responsibilities Delivery Leadership & Transformation Lead Japan's Professional Services team, managing and coaching a team of Consultants in transitioning from packaged onboarding delivery toward SOW-based implementation and advisory engagements. Oversee delivery quality across both implementation projects and advisory engagements, ensuring customer success throughout the full engagement lifecycle. Champion adoption of Workato's GEARS framework, and evolve delivery methodology to address Agentic AI and Enterprise MCP use cases. Drive continuous improvement of delivery processes, tools, and documentation to support scale and repeatability. Customer Engagement Engage in customer strategy sessions, QBRs, and executive engagements, articulating the business value of Workato's platform and services. Oversee escalation management, working cross-functionally with the account team and Product & Engineering to drive resolution and customer satisfaction. Support pre-sales efforts by clearly articulating the value of professional services and guiding customers through scoping and engagement design. New Services Development – Agentic AI & Enterprise MCP Spearhead the development and launch of Japan-specific services offerings focused on Agentic AI and Enterprise MCP, in alignment with Workato's global product direction. Work with global PS leadership to shape service packages, delivery methodologies, and go-to-market strategies for next-generation offerings. Team & Organization Building Recruit, onboard, and develop talent to build a high-performing, scalable Professional Services team in Japan. Establish clear career frameworks, performance goals, and development plans aligned with Workato's global Professional Services career framework. Foster a culture of accountability, customer focus, and continuous learning. Partner Ecosystem Development Build and manage a Japan partner ecosystem, leveraging SIers and consulting firms as delivery partners and channel partners to extend Workato's reach and delivery capacity. Enable and certify partners to deliver Workato implementations independently, driving scalable customer success across Japan. Collaborate with the Channel and Alliances team to align partner strategy with services growth objectives. Operational Excellence Track and report on key performance metrics including team utilization, customer satisfaction, and engagement health, providing regular updates to Japan and global leadership. Manage resource allocation across the team and partner network to optimize delivery capacity and quality. Contribute to pricing, packaging, and operational planning for Japan PS in collaboration with global teams. Requirements Qualifications / Experience / Technical Skills 12+ years of experience in professional services, technical consulting, or services leadership within a SaaS, iPaaS, or enterprise software company. 5+ years of leadership experience managing technical delivery teams, with a demonstrated track record of building and scaling organizations. Proven ability to build and maintain C-level relationships within Japan's enterprise market, with deep understanding of Japanese enterprise business culture. Strong technical fluency in integration, automation, and emerging Agentic AI / Enterprise MCP technologies — able to engage credibly in architecture discussions and translate complex concepts for executive audiences. Experience managing both SOW-based implementation engagements and advisory/consultative service models. Demonstrated success in building partner ecosystems with SIers and consulting firms in Japan, including partner enablement and co-delivery models. Excellent communication skills in both Japanese and English, with the ability to navigate seamlessly between customer-facing conversations and cross-functional global collaboration. Strong resource management and prioritization skills across a distributed team and partner network. Proactive, self-motivated, and comfortable operating in a high-growth, fast-moving environment with ambiguity. Nice to Have Hands-on experience with Workato or other leading iPaaS platforms (MuleSoft, Boomi, Tray.io, etc.). Familiarity with enterprise applications such as Salesforce, Workday, ServiceNow, SAP, or NetSuite. Experience in pre-sales or technical advisory roles within an iPaaS or automation context. PMP, Scrum, or Agile certification. Prior experience in a high-growth startup or scale-up environment. Track record of driving software expansion through professional services engagements. 職務概要 Workatoは、日本のプロフェッショナルサービス組織を率い、成長させるシニアマネージャーを募集しています。本ポジションは、オンボーディング中心のデリバリーから、Agentic AIおよびEnterprise MCPを軸とした大規模かつ複雑なプロジェクトへ移行する局面における、重要なリーダーシップポジションです。 日本のカスタマーサクセス ディレクターにレポートし、グローバルのプロフェッショナルサービス組織とも連携します。デリバリー品質、顧客経営層との関係構築、パートナーエコシステムの開発まで、日本におけるプロフェッショナルサービス機能全体を統括します。Workatoの次なる成長フェーズに向け、日本におけるプロフェッショナルサービスのあり方を設計・構築する中心的な役割を担います。 主な業務内容 デリバリーリーダーシップと変革 日本のプロフェッショナルサービスチームを率い、コンサルタントのマネジメントおよび育成を行う。パッケージ型オンボーディング支援から、SOW（作業範囲記述書）に基づく導入支援・アドバイザリー案件への移行を推進する。 導入プロジェクトおよびアドバイザリー案件のデリバリー品質を統括し、案件ライフサイクル全体を通じた顧客成功を実現する。 WorkatoのGEARSフレームワークの導入を推進し、Agentic AIおよびEnterprise MCPのユースケースに対応したデリバリー手法へと発展させる。 スケールと再現性を支えるため、デリバリープロセス、ツール、ドキュメントの継続的な改善を推進する。 顧客エンゲージメント 顧客戦略セッション、ビジネスレビュー、経営層向けエンゲージメントに参加し、Workatoのプラットフォームおよびサービスがもたらすビジネス価値を明確に伝える。 エスカレーション対応を統括し、アカウントチーム、プロダクト、エンジニアリングと部門横断で連携して、問題解決と顧客満足の向上を図る。 プロフェッショナルサービスの価値を明確に説明し、スコーピングおよび案件設計を支援することで、プリセールス活動を支援する。 新サービス開発 – Agentic AIおよびEnterprise MCP Workatoのグローバルなプロダクト戦略に沿って、Agentic AIおよびEnterprise MCPに特化した日本市場向けサービスの企画・開発・立ち上げを主導する。 グローバルPSリーダーシップと連携し、次世代サービスのサービスパッケージ、デリバリー手法、Go-to-Market戦略を策定する。 チーム・組織づくり 人材の採用、オンボーディング、育成を通じて、日本で高いパフォーマンスを発揮し、拡張可能なプロフェッショナルサービスチームを構築する。 WorkatoグローバルのPSキャリアフレームワークに沿って、明確なキャリア体系、パフォーマンス目標、育成計画を整備する。 オーナーシップ、顧客志向、継続的学習を重視する文化を醸成する。 パートナーエコシステムの開発 SIerおよびコンサルティング会社をデリバリーパートナーおよびチャネルパートナーとして活用し、日本におけるWorkatoの市場到達力とデリバリー能力を拡張するパートナーエコシステムを構築・管理する。 パートナーがWorkato導入を自律的に提供できるよう、イネーブルメントおよび認定プログラムを推進し、日本全体でスケーラブルな顧客成功を推進する。 チャネル・アライアンスチームと連携し、パートナー戦略とサービス成長目標を整合させる。 オペレーショナル・エクセレンス チーム稼働率、顧客満足度、案件健全性などの主要KPIを追跡・報告し、日本およびグローバルのリーダーシップに定期的なアップデートを提供する。 チームおよびパートナーネットワーク全体のリソース配分を管理し、デリバリー能力と品質を最適化する。 グローバルチームと連携し、日本PSにおける価格設定、パッケージング、オペレーション計画に貢献する。 応募要件 必須資格・経験・技術スキル SaaS、iPaaS、またはエンタープライズソフトウェア企業における、プロフェッショナルサービス、テクニカルコンサルティング、またはサービス組織のリーダーシップ経験12年以上。 技術デリバリーチームのマネジメント経験5年以上。組織を構築し、拡大した実績があること。 日本のエンタープライズ市場においてCレベルの関係を構築・維持した実績があり、日本企業のビジネス文化を深く理解していること。 統合、オートメーション、ならびに新興のAgentic AI／Enterprise MCP技術に関する高い技術的知見を有し、アーキテクチャに関する議論に信頼性をもって参加できること。また、複雑な概念を経営層向けに分かりやすく説明できること。 SOWベースの導入案件と、アドバイザリー／コンサルティング型のサービスモデルの両方をマネジメントした経験。 日本においてSIerやコンサルティング会社とのパートナーエコシステムを構築した実績。パートナーイネーブルメントおよび共同デリバリーモデルを含む。 日本語・英語の双方で優れたコミュニケーション能力を有し、顧客対応とグローバルな部門横断コラボレーションを円滑に行えること。 分散チームおよびパートナーネットワーク全体にわたる、強力なリソース管理・優先順位付け能力。 主体性と自走力があり、不確実性を伴う急成長・変化の速い環境での業務に適応できること。 歓迎要件 Workato、または主要iPaaSプラットフォーム（MuleSoft、Boomi、Tray.ioなど）の実務経験。 Salesforce、Workday、ServiceNow、SAP、NetSuiteなどのエンタープライズアプリケーションに関する知識。 iPaaSまたはオートメーション領域におけるプリセールス、またはテクニカルアドバイザリーの経験。 PMP、Scrum、またはAgileの認定資格。 急成長中のスタートアップまたはスケールアップ企業での経験。 プロフェッショナルサービス案件を通じて、ソフトウェア導入拡大・利用拡大を推進した実績。

Location: Remote, Singapore GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Manager, Customer Success Architects , you will lead a distributed Asia Pacific team of Customer Success Architects and Customer Success Managers that help customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership. You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes. Reporting to the Sr Director of Customer Experience, APJ , you will coach Customer Success Managers & Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works. This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation. What you'll do Lead a team of Customer Success Architects & Customer Success Managers focused on customer adoption, account health, customer satisfaction, and advocacy. Ensure delivery of the Success package entitlements and increase value by driving usage and consumption Coach team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution. Partner with the Sr Director of Customer Experience APJ and Sales stakeholders  to define team goals, clarify responsibilities, and align priorities with company direction. Manage resource assignments, staffing levels, and hiring activity to support team coverage and customer needs. Develop senior-level relationships with customers and support the team in building trusted advisor partnerships. Collaborate with Sales, Product Management, Engineering, Professional Services, Renewals and other internal teams to create a consistent customer experience. Support customers during escalations by working with other leaders to coordinate clear, effective responses. Improve the processes and tools used by the team and oversee initiatives tied to objectives and key results. What you'll bring Experience leading customer-facing delivery teams in software, technology, consulting, sales, or customer success environments preferably in DevOps or related domain. Ability to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals. Knowledge of software development lifecycle practices, related tools, and agile or DevOps ways of working. Familiarity with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. Skill in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities. Capability to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders. Willingness to travel occasionally for customer meetings and team events, as needed. Strength in communication, coaching, feedback, delegation, planning, and process improvement. Warmth and care in your leadership approach—able to coach with empathy and build trust on a human level. Interest in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions. About the team On the Customer Success Management team, we are accountable for success bookings, customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab. We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners. In this role, you will manage a team in Asia Pacific while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Limassol, Cyprus AloPlay is looking for an experienced, hands-on QA leader to take full ownership of quality assurance across our iGaming platform. This is a leadership position responsible for consolidating our existing QA teams into one effective organization, establishing company-wide testing standards, and ensuring the reliability, functionality, and quality of our platform, products, integrations, and player-facing experiences. The successful candidate will combine strong technical QA expertise, deep iGaming platform knowledge, analytical thinking, operational understanding, and proven leadership capabilities. We are looking for someone who goes beyond managing test execution: a proactive leader who identifies risks, challenges assumptions, improves processes, and drives measurable improvements in product quality. A major focus of the role will be implementing modern testing practices, including automation-first approaches and the extensive practical use of AI-powered tools to improve testing efficiency, coverage, and delivery speed. Key Responsibilities: 1. QA Leadership & Organization Lead and consolidate existing QA teams into a unified QA organization. Establish clear responsibilities, ownership, and accountability across QA activities. Manage, mentor, and develop QA engineers, team leads, and automation specialists. Evaluate existing team capabilities, identify gaps, and optimize resource allocation. Establish a culture of critical thinking, proactive problem-solving, and continuous improvement. Build scalable QA processes that support AloPlay's growing portfolio of B2B clients and brands. Maintain a hands-on approach to critical testing activities, technical challenges, and complex investigations. 2. End-to-End iGaming Platform Quality Take responsibility for the QA strategy and testing coverage across the entire AloPlay ecosystem, including: Player-Facing Platform Registration, login, authentication, and account management. Player onboarding and verification processes. Deposits, withdrawals, cashier functionality, and payment methods. Casino and sportsbook player journeys. Bonuses, promotions, free spins, and loyalty features. CRM communications, engagement campaigns, and retention flows. Mobile, desktop, browser, and device compatibility. UI/UX functionality, usability, and player experience consistency. Back Office & Operational Systems Back-office functionality, user permissions, and operational workflows. Casino and sportsbook management functionality. PSP integrations, payment routing, and transaction flows. CRM and bonus configuration and execution. Reporting, data accuracy, and operational dashboards. Player account management and customer support tools. Third-party provider integrations and related operational processes. Multi-Brand & Multi-Market Environment Validate functionality across multiple brands, configurations, GEOs, and currencies. Ensure new brand launches meet defined quality standards. Identify configuration-related defects and inconsistencies. Establish reusable testing frameworks that support scalable brand deployment. 3. QA Strategy, Processes & Quality Governance Define and implement a company-wide QA strategy. Establish standardized testing methodologies, procedures, and documentation. Implement risk-based testing and prioritize critical business and player flows. Define clear testing requirements and acceptance criteria. Establish release quality gates and measurable go/no-go criteria. Ensure appropriate functional, regression, integration, API, exploratory, and end-to-end testing coverage. Introduce structured root-cause analysis and preventive actions for recurring production defects. Continuously evaluate testing effectiveness and identify opportunities for improvement. Maintain visibility over product quality, outstanding defects, and release risks. 4. Automation & AI-Driven Testing A key expectation of this position is to significantly increase the effectiveness and efficiency of QA through automation and AI. Responsibilities include: Define and execute a practical QA automation strategy. Identify repetitive, high-volume, and business-critical testing scenarios suitable for automation. Expand automated regression, API, integration, and end-to-end testing coverage. Integrate automated testing into development and CI/CD pipelines. Introduce and actively evaluate AI-powered testing solutions, including tools such as Claude and other relevant technologies. Explore AI-assisted test-case generation, automated script creation, test maintenance, defect analysis, and regression optimization. Reduce manual testing effort where automation can deliver reliable results. Establish measurable automation targets and continuously assess their effectiveness. Ensure automated tests are reliable, maintainable, and provide meaningful coverage. The objective is not simply to introduce AI tools, but to demonstrate measurable improvements in testing speed, quality, and efficiency. 5. Release Quality & Production Reliability Work closely with Engineering, Product, and Operations to ensure releases meet defined quality standards. Establish release-readiness criteria and provide independent QA assessments. Coordinate testing activities across multiple development teams and projects. Ensure critical player and operational journeys are validated before production releases. Establish effective smoke-testing and post-release verification processes. Monitor production defects and identify recurring quality issues. Participate in production incident investigations and root-cause analysis. Drive preventive improvements to reduce production defects and operational disruptions. Escalate significant quality risks with clear evidence and recommended actions. 6. Operational QA & Cross-Department Collaboration Work closely with Casino, Sports, PSP, CRM, Customer Support, Product, and other operational departments. Understand critical business processes and translate operational risks into structured testing requirements. Establish testing procedures for new integrations, configuration changes, and operational functionality. Ensure testing covers real-world business scenarios rather than only technical requirements. Challenge unclear requirements, incomplete solutions, and potentially problematic business logic. Collaborate with department managers to identify recurring issues and improvement opportunities. Ensure operational incidents and player complaints contribute to ongoing QA improvements. 7. Quality Analytics & Performance Management Define and maintain clear QA KPIs and performance dashboards. Measure defect leakage into production, defect severity, test coverage, automation effectiveness, and release quality. Track recurring defects and identify underlying patterns. Analyze production incidents and operational issues to identify systemic weaknesses. Use data to prioritize QA resources and testing activities. Provide regular quality reports, risk assessments, and improvement recommendations to the VP R&D. Demonstrate measurable improvements in product stability, testing efficiency, and delivery reliability. Mandatory Experience 6+ years of professional QA experience, including at least 2 years in a QA leadership or management position. Strong, practical experience within the iGaming industry, preferably with a B2B casino or sportsbook platform provider. Proven experience managing QA engineers and coordinating testing across multiple products or development teams. Strong understanding of casino, sportsbook, payments, bonuses, CRM, and player-facing platform functionality. Demonstrated experience building or significantly improving QA processes and testing frameworks. Strong knowledge of functional, regression, integration, API, exploratory, and end-to-end testing. Practical experience with test automation frameworks and automated testing strategies. Good understanding of web technologies, APIs, databases, and modern software development practices. Experience working with Agile development teams and CI/CD pipelines. Strong analytical capabilities, critical thinking, and structured problem-solving skills. Ability to independently identify quality risks and challenge technical or business decisions. Proven ability to prioritize effectively and deliver results in a fast-paced environment. Strong communication, stakeholder management, and leadership skills. Hands-on technical capability and willingness to investigate complex issues directly. AI & Automation Expectations Practical experience implementing or managing QA automation. Familiarity with AI-assisted development or testing tools. Ability to evaluate and introduce AI solutions into QA workflows. Understanding of the opportunities and limitations of AI-generated tests. A clear mindset toward reducing repetitive manual work and improving QA productivity through technology. Technical Knowledge Experience with several of the following: Playwright, Cypress, Selenium, or similar automation frameworks. REST APIs and Postman. SQL and database validation. Git and CI/CD pipelines. Jira, Confluence, TestRail, Xray, or similar tools. Browser developer tools and network debugging. JavaScript/TypeScript or other relevant scripting languages. AI-assisted tools such as Claude, GitHub Copilot, or equivalent solutions. Kafka or other event-driven architectures. Preferred Qualifications Experience working for a B2B iGaming platform provider. Experience managing QA across multiple brands, jurisdictions, or markets. Experience testing payment systems, casino integrations, and complex bonus engines. Experience implementing automation and AI-driven improvements with measurable results. Familiarity with production monitoring, incident management, and quality analytics. By joining us, you can expect: A unique opportunity to build a career in a global, fast-growing company. An attractive remuneration package, based on qualifications and experience. Continuous learning and development opportunities. Company-wide events and team activities, fostering a fun and supportive work environment. Wolt monthly allowance. Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages. Medical and wellness app, supporting both mental and physical well-being! Apply now and let’s achieve success together Apply at https://aloplay.bamboohr.com/careers/111?source=aWQ9MTg%3D to become a member of our amazing team! We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.

Location: Poland; Lithuania; Latvia; Georgia; Kazahstan, Kazakhstan; Belgrade, Serbia About us Carazo Enterprise SL is a luxury brand distribution company established in 2012, known for high-quality service and best-in-class distribution channels for the brands we represent. Our success is built on modern infrastructure and smart organizational and technological solutions. We currently operate multiple legal entities across multiple jurisdictions across the EU, Latam, and the USA — and are looking for an experienced professional to take ownership of our Shopify, HubSpot, integrations, and related technical projects. About the role Our online store runs on Shopify, and our sales and customer-service processes run on HubSpot. Development and integration work is handled by external agencies and freelancers. We are creating a dedicated internal role for one person who will own the technical side of Shopify, HubSpot, and the integrations between them, while also managing the external technical resources responsible for more complex work. You will combine hands-on technical knowledge with strong project and vendor management skills. You should be comfortable making minor technical adjustments, configurations, troubleshooting issues, and handling routine system administration independently. For larger or more complex configurations, automations, integrations, or development work, your role will be to understand the business and technical requirements, define the scope, prepare clear specifications, coordinate the appropriate external specialists, oversee implementation, and verify the completed work before it goes live. You will report directly to the CEO and have clear ownership of the systems, projects, and technical coordination within your area. What you will do Shopify and catalogue • Configure and maintain the store, including products, variants, prices, collections, and metafields. • Manage bulk imports and exports and support B2B price lists and customer accounts. • Manage apps and checkout settings, including rules for regulated products. • Make minor configuration and technical adjustments independently where appropriate. • Troubleshoot routine Shopify issues and identify when external technical support is required. Integrations and automation • Own the Shopify-HubSpot integration and ensure accurate synchronization of customers, companies, and orders. • Understand and oversee integrations with payments, shipping, WhatsApp (Wati), and other tools through apps, APIs, webhooks, Zapier, Make, or similar technologies. • Maintain Shopify Flow and HubSpot Workflows and make routine adjustments where appropriate. • For more complex integrations and automations, assess requirements, define the technical scope, coordinate external specialists, and oversee implementation. • Monitor integrations, identify errors or failed processes, and coordinate resolution where external technical support is required. HubSpot / CRM • Manage pipelines, deal stages, properties, tags, and customer tiers. • Set up and maintain user roles, permissions, reports, and dashboards. • Maintain data quality, including duplicate management, merges, and consistent records. • Handle routine CRM configuration and administration independently. • Coordinate more complex CRM changes or development work with external specialists when required. Technical project and vendor management • Translate business requirements into clear technical requirements and specifications. • Assess whether a task can be handled internally or requires external technical expertise. • Identify and coordinate external developers, agencies, freelancers, or other technical specialists. • Obtain estimates, implementation plans, and timelines from external providers. • Track project scope, deadlines, budgets, dependencies, and changes. • Review and test completed work against the agreed requirements. • Formally verify and accept deliveries before go-live. • Ensure that external technical work is properly documented and maintainable. Control and documentation • Maintain documentation of systems, integrations, configurations, workflows, and access rights. • Control administrative permissions and external vendor access. • Monitor system performance, synchronization issues, and errors. • Ensure that technical changes are documented and properly handed over. • Maintain a clear overview of the Shopify, HubSpot, and broader e-commerce technology environment. Your first 90 days • Consolidate our HubSpot environment into one working system. • Ensure every Shopify order, customer, and company is recorded correctly in HubSpot, with no duplicates. • Implement market and tier tags and B2B pricing consistently across Shopify and HubSpot. • Integrate WhatsApp (Wati) with HubSpot. • Audit and clean the product catalogue and establish one standard for product changes. • Map all systems, apps, and integrations and establish role-based access and documented handover. • Review existing technical processes and external vendor arrangements and establish clear ownership, documentation, and working processes. Requirements We verify these requirements. Please read them carefully before applying. • 3+ years of hands-on technical Shopify experience. You can demonstrate live stores and clearly explain your exact contribution to each. • Experience with Shopify integrations with CRM, ERP, or third-party systems. You can explain at least one integration step by step, including the systems involved, implementation method, challenges, and outcome. • Strong technical fluency: you can read and make basic edits to Liquid and JSON and understand metafields/metaobjects, Shopify Flow, and the Shopify app ecosystem. • Strong project and vendor management experience: you have written technical specifications, gathered estimates, coordinated external developers or agencies, tested deliveries, managed deadlines and budgets, and overseen implementation. • Hands-on experience with bulk catalogue operations using Matrixify or CSV. • English B2+ with clear written and verbal communication. • Ability to distinguish between technical work you can handle independently and work that requires specialized external expertise. Strong advantages • Hands-on HubSpot experience (Sales/Service Hub, pipelines, workflows, permissions). • Shopify Plus and/or Shopify B2B. • Experience in regulated or age-restricted e-commerce. • Multi-market experience (US and EU). • Russian and/or Spanish. This role is not a fit if you are: • A pure developer who is primarily focused on writing code and has limited project or vendor management experience. • A pure project manager without strong, hands-on Shopify technical knowledge. • A theme/design or marketing-focused Shopify profile without broader technical and systems experience. • Experienced only in WordPress/WooCommerce or local CRMs, with no substantial Shopify experience. • Someone who expects external developers to handle all technical troubleshooting and routine system administration without being able to understand or manage the underlying systems. Benefits • Format: Remote, full-time, contractor (B2B) agreement. • Compensation: €2,500–€3,000 gross per month. • Probation: 3 months. • Working hours: 9:00 AM to 6:00 PM Madrid time (daily overlap with Spain/CET and teams in the Americas) What to send us • CV and LinkedIn profile. • Links to live Shopify projects and a description of your exact contribution to each. How we hire 1. Application review 2. Recruiter interview – motivation, communication, English, technical ownership, and overall fit. 3. Portfolio and experience verification, plus a practical case based on a real task from our business. 4. Interview with the hiring manager. 5. References from at least two previous employers or clients (B2B). If you meet the requirements and believe your experience is a strong match for this role, we would be happy to hear from you. We look forward to receiving your application!

Location: San Francisco Bay Area, USA Workplace: Hybrid Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the role: We are looking for an Investor Relations Manager, Capital Markets & Strategic Research to build and deepen Higgsfield’s relationships across investment banks, equity research, institutional investors, and the broader capital markets ecosystem. This is not a traditional IR role focused on quarterly earnings, filings, or maintaining an investor database. As a private, fast-growing AI company, our goal is to establish Higgsfield as a primary source of insight for the financial community on Creative AI and the transformation of the broader creative economy. You will build relationships with the analysts, bankers, and investors shaping how emerging technology categories are understood, helping ensure they have the data, context, and access needed to understand the size of the market and Higgsfield’s position within it. The goal is not paid placement. It is to build the relationships and credibility that lead analysts to independently recognize Higgsfield as one of the companies defining the Creative AI category. What you'll do: - Build and manage relationships with investment bankers, equity and thematic research analysts, institutional and private-market investors, hedge funds, and other influential members of the capital markets ecosystem. - Establish a systematic engagement program with research teams at leading investment banks. - Develop a regular cadence of analyst briefings, executive conversations, and relationship-building across Wall Street. - Track relevant research covering Creative AI, generative video, the creator economy, advertising, media, AI infrastructure, and adjacent markets. - Make Higgsfield a trusted resource for analysts by providing market intelligence, data, executive access, and informed perspectives on how AI is transforming creative industries. - Educate analysts and bankers on the size and structure of the Creative AI opportunity and why the relevant TAM extends across multiple large existing industries. - Identify upcoming sector reports and research initiatives where Higgsfield can provide insight and contribute to the underlying investment thesis. - Create opportunities for earned inclusion of Higgsfield in thematic and sector research. - Identify opportunities to collaborate on or co-commission credible research examining Creative AI and the transformation of the creative economy, while maintaining a clear distinction between sponsored research and independent analyst coverage. - Partner with Higgsfield leadership, communications, and finance to develop the data, market frameworks, benchmarks, and narratives needed to explain the category. - Track analyst and banking relationships, engagements, relevant reports, upcoming research themes, and resulting outcomes. - Build a deliberate strategy for converting relationships into tangible outcomes rather than treating relationship-building itself as the objective. Requirements: - 3–6+ years of experience in investor relations, investment banking, equity research, capital markets communications, strategic financial communications, or a closely related field. - Strong understanding of how Wall Street research is produced and how relationships with analysts and investment banks are built. - Ability to discuss TAM, industry structure, competitive positioning, and technological disruption with sophisticated financial audiences. - Ability to translate a fast-moving technology story into a credible capital markets thesis without turning it into marketing language. - Highly relationship-driven while remaining focused on measurable outcomes. - Strong written and verbal communication skills with the ability to work closely with senior executives and cross-functional teams. - Comfortable operating in a fast-moving environment where the category, company, and market narrative are evolving quickly. *Nice to have: - Existing relationships across investment banks, equity research analysts, institutional investors, or the broader capital markets community. - Experience covering or working within AI, technology, internet, media, advertising, the creator economy, or high-growth private technology companies. - Experience working with thematic or sector research and understanding how emerging technology categories become incorporated into broader investment theses. - Experience helping position a private, high-growth company with sophisticated financial audiences. Compensation & Benefits - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - Base Salary: The anticipated salary range for this role is $175,000 - $240,000, depending on experience, skills, scope, and location. - Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: Vienna, Austria About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Position Overview We are looking for an Senior STR / Investigations Specialist to conduct financial crime investigations and support the preparation of Suspicious Transaction/Activity Reports (STRs/SARs). The role will be responsible for analysing escalated cases, assessing suspicious activity, documenting investigation conclusions and preparing high-quality regulatory reports for review and approval. Key Responsibilities Conduct end-to-end financial crime investigations arising from transaction monitoring, internal escalations and other AML controls. Analyse transaction activity, customer profiles, KYC information, on-chain activity and other relevant data to identify potential suspicious activity. Prepare clear and well-supported investigation conclusions, including recommendations on whether cases should be escalated for STR/SAR filing. Draft STR/SAR narratives and supporting documentation in accordance with internal standards and applicable regulatory requirements. Ensure assigned investigations and STR/SAR cases are completed accurately and within required timelines. Identify complex, high-risk or unusual cases and escalate them to the STR / Investigations Manager or relevant MLRO. Maintain complete and accurate case records with clear audit trails and supporting evidence. Work with Transaction Monitoring, KYC, AML Operations and other Compliance teams to obtain information required for investigations. Identify emerging typologies, recurring risk patterns and potential control gaps observed through investigations. Support quality reviews, regulatory enquiries, audits and remediation activities relating to investigations and suspicious transaction reporting. Requirements 3+ years of relevant experience in AML, transaction monitoring, financial crime investigations or suspicious transaction reporting. Practical experience investigating unusual or suspicious transaction activity and documenting investigation outcomes. Familiarity with STR/SAR preparation and regulatory reporting requirements. Strong understanding of AML/CFT principles, investigation methodologies and financial crime typologies. Experience using transaction monitoring, case management or blockchain analytics tools. Experience in digital assets, crypto, fintech, payments or financial services is preferred. Strong analytical, written communication and documentation skills. Comfortable working across multiple jurisdictions, deadlines and case priorities. Profile Strong investigative mindset and attention to detail. Able to assess complex information and form clear, evidence-based conclusions. Comfortable escalating concerns and challenging information where something does not appear consistent. Hands-on, organised and able to manage a high-volume investigation queue. Strong focus on quality, accuracy and regulatory defensibility. Interested in crypto and digital assets, with a willingness to develop deeper knowledge of blockchain-based financial crime risks. Comfortable using technology and AI tools to improve investigation quality, consistency and efficiency. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Vienna, Austria About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Position Overview We are seeking a detail-oriented Name Screening & Travel Rule AML Specialist to join our AML Operations team. The role is responsible for sanctions, PEP and adverse media screening across the customer lifecycle, while supporting Travel Rule compliance and exception handling for virtual asset transfers. Key Responsibilities Review and disposition screening alerts relating to sanctions, PEPs, adverse media, customers, counterparties and associated parties. Investigate potential matches, document clear rationale, and escalate higher-risk or complex cases where required. Support Travel Rule operations by reviewing originator and beneficiary information, resolving data discrepancies, failed transmissions and other exceptions. Liaise with internal teams and counterparty VASPs to resolve screening and Travel Rule issues. Monitor relevant sanctions and Travel Rule regulatory developments across the globe and support timely operational implementation. Maintain accurate case records and support audits, regulatory enquiries and internal reviews. Identify recurring false positives, exception trends and process gaps, and contribute to rule tuning, workflow improvements, automation and AI initiatives. Work closely with internal AML Operations and Compliance teams on related escalations. Requirements 3+ years of relevant AML Operations experience within financial services, fintech, payments or the virtual asset industry. Hands-on experience in name screening, sanctions compliance and/or Travel Rule systems and operations Good understanding of sanctions frameworks, PEP and adverse media screening, and FATF Travel Rule requirements. Good understanding of virtual asset transactions, blockchain basics and associated AML/CFT risks. Strong analytical, documentation and case-handling skills. Professional certifications such as CAMS, ICA or equivalent are advantageous. Profile Strong judgement and attention to detail, with the ability to make clear and defensible screening decisions. Comfortable managing high-volume operational queues and prioritising time-sensitive cases. Proactive in identifying gaps and improving processes, including through automation and AI. Strong communicator with an interest in crypto, digital assets and financial crime prevention. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Tokyo Workplace: Hybrid Data Sales Director, Japan International Data Sales | ICEYE ROLE HIGHLIGHTS Job title: Data Sales Director Location: Tokyo, Japan Department: International Data Sales Reports to: Head of International Data Sales Employment type: Permanent Workplace model: Tokyo, Japan, with national and international travel Security: Employment is subject to applicable security screening, as required for defence-related roles in Japan WHY THIS ROLE MATTERS As a Data Sales Director for Japan, you'll be at the forefront of ICEYE's commercial growth: hunting, cultivating, and closing data sales opportunities across the Japanese market. You'll build strategic relationships with defence, intelligence, and security customers in a country with deep roots in advanced technology and a growing focus on sovereign geospatial capability, driving adoption of the world's leading SAR satellite constellation. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1,000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Own territory planning and execute end-to-end sales campaigns across Japan, from lead generation through to contract close - Initiate and develop executive-level relationships with defence, intelligence, and security customers across Japan, directly and through the agency and vendor ecosystem - Lead contract negotiations and deliver customised proposals in coordination with marketing - Build and manage a healthy customer pipeline, accelerating adoption of ICEYE's satellite imagery data and products - Work with partners to extend reach and identify new opportunities across the assigned territory - Ensure long-term customer success and satisfaction within key strategic accounts - Engage with Japanese defence procurement frameworks and government contracting processes (e.g. ATLA, Ministry of Defense) to position ICEYE effectively in the region WHAT WE'RE LOOKING FOR Must Haves - Proven track record in a hunting sales role within the Japanese market - Extensive existing customer network across Japan, particularly in defence, intelligence, or security sectors - Demonstrated ability to lead complex contract negotiations and close high-value deals - Self-motivated and able to manage a pipeline independently with a high degree of autonomy - Strong verbal and written communication skills in Japanese and English Nice to Haves - Background in geospatial, satellite imagery, or Earth Observation sales - Experience in Aerospace and Defence, consulting, or other relevant tech-focused industries - Familiarity with the agency and vendor ecosystem in the Japanese and wider Asia-Pacific defence and intelligence market - Understanding of Japanese sovereign defence programmes and procurement structures WORKING AT ICEYE At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) - Make the impossible possible, we set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious, go deep, ask questions, listen carefully, and think critically. Understand the 'why' behind decisions. - See the big picture, stay close to what's happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork, create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team, we win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun, what we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, we'll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. They started by revolutionizing incentive compensation management and are now expanding their platform to solve broader sales planning challenges. The company is recognized by industry analysts like Forrester and G2 and backed by top-tier investors including Sequoia, ICONIQ, Accel, and Sapphire Ventures. They empower high-growth companies like Netflix, Figma, and Stripe with flexibility and insights to drive revenue performance. About the Role: We are seeking a senior individual contributor to serve as Strategic Technology Partnerships Manager, with primary responsibility for strategic ISV/platform relationships. In this role, you will own the strategy and day-to-day execution of these partnerships—defining joint go-to-market motions, driving certified integrations, and turning ecosystem presence into tangible pipeline and revenue. Reporting to the VP, Alliances & Growth, you will operate as a highly autonomous, senior IC who can set direction, influence cross-functional stakeholders, and execute hands-on work across sales, product, marketing, and customer teams. This is a foundational role in our technology ecosystem strategy, focused on opening new routes to market, expanding TAM through platform integrations, and making technology partners a repeatable source of sourced and influenced opportunities.

Location: Los Angeles, USA Riot’s Enterprise Technology organization ensures Rioters have what they need to unlock their full potential, from secure and compliant systems to efficient business platforms that keep the company running smoothly. Enterprise Systems improves how Enterprise operates so Rioters can focus on building magic for players instead of navigating broken processes and fragmented systems. As Senior Manager, Enterprise Engineering & Process Excellence , you will lead two horizontal capabilities that the rest of Enterprise Systems depends on: Enterprise Software Engineering, which designs, builds, and operates new technical capabilities for Enterprise, and Business Process Excellence, which assesses, redesigns, instruments, and continuously improves enterprise processes. The portfolio includes custom applications, the company directory and organizational data APIs, and integrations with business systems. You will manage a multidisciplinary team of software engineers and business systems analysts. This is not a traditional enterprise systems role. We are building a function that reimagines enterprise engineering and process excellence for an AI-enabled organization. We use process mining and telemetry to continuously improve how work gets done, integration and automation with AI to reduce manual effort, and purpose-built applications to create capabilities that differentiate Riot . You will connect what the business needs, how processes should work, and how technology can deliver improvements. You will partner closely with leaders across People Tech, Finance Tech, and Enterprise Data & AI, as well as business stakeholders in Enterprise functions. The role reports to the Director, Enterprise Systems. Responsibilities: Software Engineering Set the strategy and technical direction for enterprise software engineering, integration, and automation. Lead the design, development, and operation of reliable applications, APIs, integrations, and automations that support critical enterprise capabilities. Establish strong engineering practices across architecture, testing, CI/CD, observability, security, reliability, and production support. Develop the Integration & Automation Center of Excellence through reusable patterns, shared platforms, governance, and enablement across Enterprise Systems. Business Process Excellence Build and lead a modern process excellence practice that uses process mining, telemetry, and AI-enabled tools to identify, prioritize, and measure improvement opportunities. Lead the redesign of complex, cross-functional enterprise processes, translating business needs into clear requirements and scalable solutions. Establish practical standards for process ownership, governance, measurement, and continuous improvement. Partner with business and technology leaders to deliver measurable improvements in cycle time, quality, automation, and Rioter experience. People Leadership, Delivery & Partner Management Build and develop a multidisciplinary team of software engineers and business systems analysts, creating shared accountability from process discovery through production delivery. Manage priorities, delivery, and external partners across the portfolio, communicating outcomes, risks, and trade-offs clearly to business and technology leaders. Required Qualifications: Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field, or equivalent practical experience delivering enterprise technology solutions. 12+ years of progressive experience across software engineering, enterprise platforms, process excellence, or technology-enabled transformation. 8+ years of experience managing software engineers, business systems analysts, or multidisciplinary technical teams. Experience owning the technical quality, architecture, and operational health of a portfolio of enterprise applications, APIs, and platforms, and designing new software capabilities that solve business and process problems. Strong understanding of modern software engineering practices, including code review, automated testing, CI/CD, observability, security, reliability, and production operations. Experience with cloud/data platforms such as AWS, GCP or Databricks; programming languages such as Go, or TypeScript; and modern application frameworks such as Next.js. Proven experience in business process assessment, redesign, modeling, governance, and continuous improvement. Experience using process data, telemetry, process mining, or operational analytics to identify opportunities and measure improvements. Experience managing complex, cross-functional projects or portfolios involving business, engineering, data, and operational stakeholders. Strong written and verbal communication skills, including the ability to explain technical and process concepts to business, technical, and executive audiences. Desired Qualifications: Experience applying AI or agentic AI tools to enterprise process problems: process discovery, requirements generation, intelligent automation, or AI-augmented decision-making. Experience with process excellence methodologies such as Lean or Six Sigma and process mining, intelligence, or modeling tools such as Celonis, ARIS, Signavio, or UiPath, to drive data-informed process improvement. Experience with enterprise integration and automation IPaaS platforms such as Workato, MuleSoft, Boomi, or similar technologies. PMP, PgMP, or equivalent project management certification, or demonstrated equivalent experience running a delivery function. Familiarity with major enterprise SaaS platforms, and their integration ecosystems. Experience building or scaling a Center of Excellence or Community of Practice around integration, automation, or process standards. For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Singapore About the Role We are hiring for a Senior Talent Acquisition Business Partner to join our APAC team. In this role, you will act as a talent advisor and go-to-market specialist, driving the expansion of hiring across the region. You will operate autonomously, utilizing your deep market expertise, AI-driven strategies, and extensive network to hire top-tier talent for Cloudflare across the region. Responsibilities End-to-End Recruitment & Talent Strategy: Build and execute comprehensive talent strategies to help hiring leaders build high-performing teams Proactive Pipeline & Passive Candidate Outreach: Draw upon an extensive network using a variety of sourcing channels and industry contacts to build proactive pipeline strategies for a variety of roles Stakeholder Management & Advising: Build and maintain solid relationships with executive leadership and cross-functional stakeholders, including Finance, HRBPs and compensation teams. AI-Agent Integration & Process Optimization: Partner with internal automated AI agents and generative tools to eliminate legacy manual tasks, optimize administrative outreach workflows at scale, and synthesize complex market data to inform regional talent strategies. Data Utilization & Analytics: Leverage foundational data layers and recruitment analytics to inform talent strategies, actively analyzing metrics such as time-to-hire and source efficiency to drive optimal operational decisions. Desirable Skills, Knowledge, and Experience Strategic Problem Solving: Ability to operate two "plays" ahead, anticipating potential bottlenecks before they materialize, and resolving complex organizational issues with high autonomy. Negotiation & Closing Skills: Effective negotiation capabilities to secure top-tier candidates, driven by a deep understanding of Cloudflare's unique value propositions. AI & Ecosystem Proficiency: Demonstrated capability to leverage automated workflows, AI-powered sourcing environments, and LLMs for complex boolean logic, market mapping, and productivity multiplication. Candidate Experience Focus: Strong organizational skills to eliminate operational friction, ensuring clear communication and proactive engagement throughout the interview lifecycle. Communication & Feedback: Exceptional written and verbal communication skills with the ability to influence and advise senior stakeholders across the region. Adaptability & Self-Direction: Comfort thriving in ever-changing environments, taking complete responsibility for outcomes while seamlessly navigating an evolving technological and organizational landscape. Compensation Compensation may be adjusted depending on work location. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role You will serve as a founding Sales Development Representative for Ramp’s Strategic segment. You drive outbound prospecting and pipeline generation within a critical growth segment for Ramp. You’ll partner with Account Executives, Leadership, Marketing, and Product to drive the Top-of-Funnel strategy and execute against business goals. What You'll Do - Help build the strategic account motion at Ramp — sourcing deals, bridging introductions, and progressing sales opportunities in the pipeline. - Own a named book of Strategic Enterprise accounts (5,000+ employees), building durable coverage and pipeline across a smaller, higher-value set. - Develop account plans with your AE: prioritize accounts, map the buying group, identify the "why now," and align on a path to engagement. - Research and engage finance leaders through personalized, multi-channel outreach; qualify prospects through consultative discovery. - Coordinate with AEs, Marketing, Partnerships, and Events to use warm introductions, executive programs, and customer stories effectively. - Use AI tools thoughtfully to strengthen research, prioritization, and personalization — validating outputs before using them. - Maintain accurate prospect and activity data in Salesforce; use performance data to improve outreach quality. What You'll Need - Proven SDR/BDR, closing, or equivalent quota-carrying experience, with measurable evidence of attainment or overachievement. - Experience working a named-account or account-based motion — prioritizing accounts and tailoring outreach to senior or complex buyers. - Proven ability to partner with Account Executives on account strategy, meeting prep, and deal progression. - Strong discovery, objection-handling, and written/verbal communication skills. - A builder mindset: diagnose results, form a point of view, adapt, and turn what works into repeatable practice. - Ability to operate independently in an evolving motion — creating structure, managing ambiguity, and raising issues early. - Interest in building a long-term sales career and taking on the scope of a Strategic SDR role. Nice to Haves - Experience selling into large, complex, or enterprise organizations with multiple stakeholders and longer buying cycles. - Experience selling into finance, accounting, or operations teams, or familiarity with finance workflows (expense, AP, procurement, ERPs). - Familiarity with Salesforce, sales engagement platforms, or account research/intent tools. - Prior experience scaling a new team or motion, or working with partner ecosystems and field events. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2 About the job This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API. In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures. Responsibilities In this role, you’ll: Work on messaging email cases submitted by both individual developers and major brands. Assist customers with troubleshooting message deliverability issues and debug customer code. Speak with a customer on the phone and chat in order to guide them through the development of their SMS application. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack. File Jira’s to report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards. Work with your manager to surface customer problems to assist in process betterment. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Bachelor’s degree or equivalent work experience 2+ years of experience in a client-facing technical role, preferably in supporting REST API or enterprise software A firm understanding of the technology stacks common to the Web ecosystem. Functional knowledge of general-purpose programming languages. Strong problem-solving and technical troubleshooting skills Ability to professionally and diplomatically address customer concerns and provide concise feedback. Ability to de-escalate tense/tough customer situations in a live environment. Excellent reading comprehension, listening, and writing skills. Desired: Previous exposure or knowledge of Twilio products. Coding experience in any language. (reading and debugging) Previous experience with JIRA or a similar ticketing system. Location This role will be remote, and based in Colombia while supporting the AMER time zone. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote Chartbeat Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we’re shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization. Our mission is to help customers grow valuable media brands with their content. Join our diverse group of focused, hardworking professionals who are passionate about doing work that’s challenging and fun — and who strive to maintain a healthy work/life balance. Chartbeat Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we’re shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization. The Solutions Consultant becomes an expert in the Tubular platform, demonstrating its value to media companies and brands. Working closely with Sales, Customer Success, Product, Engineering, and Marketing, the role translates prospect needs and KPIs into compelling value propositions, manages demos and trials against clear success criteria, and supports API opportunities. This is an individual contributor role within Solutions Consulting, applying team methodologies and developing expertise at the intersection of data, media and sales. Who We’re Looking For Become a Tubular Social Video platform and customer expert, demonstrating at both a granular and high level the value the software provides to prospects. Strategically craft effective and compelling value propositions that incorporate prospects’ KPIs to advance the buying process. Manage the prospect demo and trial process with assigned sales representatives, ensuring prospects reach clear success criteria and understand the value of the platform. Ask relevant probing questions to validate business issues and frame the Chartbeat solution around identified client needs. Lead the scoping, qualification and estimation of API opportunities in collaboration with Engineering and Sales, ensuring prospects understand integration requirements and timelines; seek senior or manager support where complexity requires it. Partner closely with Sales and Customer Success on active deals and accounts, supporting prospects and clients throughout the buying process and providing clear handoffs of requirements and agreed scope to Customer Success or implementation teams. Collaborate with Marketing and PMM to identify custom collateral and materials that strengthen the sales process and improve conversion. Work with Product and Engineering to channel customer-facing feedback into roadmap decisions and surface technical insights that improve the platform. Track demo and trial-related metrics to optimise the impact of Solutions Consulting on sales processes and contribute practical feedback to team improvements. Apply team methodologies and adopt and iterate on AI-assisted workflows to improve day-to-day work, sharing useful practices with the team. Requirements 2–4 years of experience in a client-facing role at a SaaS, media analytics or data vendor, ideally supporting media companies or brands. Experience in a complex B2B or enterprise sales environment is a strong plus. Strong understanding of the social video and branded content ecosystem, including how YouTube, TikTok and Instagram drive measurable business outcomes for media companies and brands. Ability to independently interpret data, identify trends and build clear narratives from raw numbers; solid understanding of media business models and how content performance data informs editorial and commercial decisions. Ability to communicate Chartbeat’s business value succinctly, work with key stakeholders to prove ROI, and learn the unique business needs of a broad spectrum of companies. Strong listening skills and the ability to translate prospect needs into specific use cases and platform functionality. Basic understanding of APIs and data integrations; confidence discussing technical requirements with technical and non-technical stakeholders. Comfort collaborating with sales personalities and thriving in a fast-paced startup environment. Comfort experimenting with AI tools and adopting and iterating on AI-assisted workflows. Business fluency in English and Spanish is preferred; proficiency in Portuguese is a plus. Demonstrated ability to manage multiple concurrent customer opportunities and structured technical evaluations or proof-of-concept engagements, maintaining clear success criteria, timelines and stakeholder follow-through. Confidence presenting to technical, commercial and executive audiences, adapting communication style and handling questions or objections effectively in live customer settings. Strong written communication skills, including the ability to contribute to RFI/RFP responses, solution documentation and customer technical due-diligence materials. Working knowledge of relevant competitors and adjacent platforms, with the ability to articulate Chartbeat differentiation accurately and constructively Compensation & Benefits Salary range: $90K-$115K Base + variable Comprehensive Health, Dental, and Vision Insurance 401K with company match (100% of the first 3% and 50% of the next 2%) Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents Phone and internet stipend Wellness, learning, and coworking reimbursements Flexible work hours Unlimited PTO 11 paid holidays and December holiday closure Annual In-Person Event Diversity, Equity, and Inclusion Statement At Chartbeat we strive to create and continually grow as a company where all employees are able to be their authentic selves.  We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain  a diverse, equitable and inclusive ecosystem. Equal Opportunity Employment Statement Chartbeat is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Chartbeat's CCPA disclosure notice can be found here .