Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
About the Team:
In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Business Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare.
This is a great opportunity to be a member of our high performing Sales team at a hyper-growth technology company. The Business Development Representative (BDR) will:
Be the first point of contact for customers that need help finding solutions
Develop your customer centric sales skills to deliver a stellar customer experience
Learn Cloudflare’s products and services in detail
Similar to other roles that Cloudflare, this role has a tenure requirement of 18-24 months before you may be eligible to apply for another role within the company.
About the Role
Location: Lisbon, Portugal or Munich, Germany
This is a hybrid role.
Languages required: English & German
This is a great opportunity to be an early member of a high performing sales team at a fast growing technology company. We are looking for ownership-oriented team members with excellent communication skills and technical curiosity. As the Business Development Representative (BDR), you will:
Create excellent customer experiences
Learn customer-centric sales skills
Become an expert in Cloudflare’s product
Team members have opportunities to move into roles across the organization, especially in mid-market sales, customer success, solutions engineering, and sales operations
Day in the Life of BDR at Cloudflare
Own and meet target quota related to number of qualified opportunities, response SLA, value of sales pipeline, and revenue
Develop new business opportunities from inbound and marketing-generated leads
Discover pain points and use case, map them to broad set of Cloudflare solutions and qualify for Enterprise sales opportunities
Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs)
Report, track, and manage sales activities and results using SFDC
Play an active role in the creation and iteration of team processes
Examples of desirable skills, knowledge and experience
Self-motivated; entrepreneurial spirit
Ability to work as part of a team or independently
Analytical, organization and time management skills
Comfortable working in a fast-paced, dynamic environment
Strong interpersonal communication skills
Customer-oriented mindset with empathy and curiosity
Aptitude to learn technical concepts/terms
Ability to manage multiple tasks/projects simultaneously
Minimum 1 years of experience in BDR or in a similar capacity in technology industry is preferred, specifically in SaaS will be a plus
Experience in Outreach and Salesforce is a plus
Compensation
● For Portugal based hires: Estimated annual salary is between €38,000 - €53,000.
The final offer will be inclusive of time exemption (
isenção de horário de trabalho
), in alignment with the applicable law and collective bargaining agreements.
For Germany based hires: Estimated annual salary is between €55,000 - €76,000.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Mbombela, Mpumalanga
About the role
The primary purpose of the Customer Success Associate is to resolve customer issues on First Time Resolution/First Call Resolution (FTR/FCR) basis, educate customers on the company’s products and services and ensure that customers are fully satisfied and happy and ready to continue using the company’s products and services while actively promoting the brand and acting as a brand ambassador at all times.
What you'll be doing
Field customer queries and communicate via various channels (Phone, chats, email, social media).
Using the company’s service desk to communicate, record, and escalate, where required, customer issues.
Maintain professionalism when interacting with customers across any channel.
Enable customers to do troubleshooting via the self-service knowledge base and assist and guide customers accordingly.
Prioritising and managing several open cases at the same time.
Ability to escalate issues and do necessary follow-ups.
Ensure appropriate standards and procedures are adhered to at all times.
Ensure all issues are escalated within company processes and SLAs and follow up on resolution with internal teams and customers.
What you'll bring
Minimum of 3 years of customer support experience.
Online gaming experience with a focus on sports betting.
Excellent communication skills, both verbal and written.
Ability to work on shifts - morning, afternoon and night shifts.
Knowledge and understanding of Social Media Platforms.
Be a Team Player and work collaboratively within a team environment.
Self-driven and motivated.
Knowledge of Customer Support Service Desks including but not limited to Freshdesk, Jira and/or Zendesk.
Ability to understand, interpret, and communicate issues both internally and to customers.
Troubleshoot customer problems, diagnose and provide solutions.
Able to work within strict guidelines, follow company processes and procedures.
Empathetic and high emotional IQ.
Work to SLA thresholds as set by the company.
Fast-learner with an ability to think on their feet, and adapt to fast-paced, high-pressure environment with demanding customers and time-critical situations.
Work according to Key Performance Indicators (KPIs).
To be based and available to work from the office in Mpumalanga (Nelspruit).
Employment will be subject to background checks being conducted as part of the legal requirement for this position.
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.
Location: London
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
We are looking for a Senior AI Engineer with strong LLM and product engineering experience to join our AI Platform team and help ship the AI-driven features across our app — including personalized in-app content recommendations, conversational AI-powered insights, and AI-generated mobile push notifications. You will focus on the product-facing behavior of our GenAI features (relevance, quality, latency, and safety), using the platform’s judges, fine-tuning pipelines, and evaluation tools, and contributing to infrastructure work (Databricks, AWS, Terraform) as initiatives require it.
What you’ll do
Feature development:
build and ship LLM-powered product features, including AI-generated mobile push notifications, personalized in-app content recommendations and custom user journeys, and conversational AI-powered insights — including structured output such as charts and widgets
Latency and UX:
reduce perceived and actual response latency through streaming, pregeneration, and inference-time tradeoffs, working closely with product and design on how AI output is experienced by users
Prompt and model behavior:
iterate on prompt design and calibration, use fine-tuned health-domain models (Llama, Gemma, MedGemma) where relevant, and work with the Judge-as-a-Service ecosystem to keep outputs safe and high quality
Experimentation:
help enable A/B testing for model and prompt changes, using evaluation gates to ship safely and measure impact
Data and evaluation:
contribute to synthetic Q&A generation, golden test sets, and evaluation dataset design that supports the features you’re building
Infrastructure:
contribute to Databricks, AWS (EKS), Terraform, or CI/CD work as initiatives require it
Cross-functional impact:
collaborate with Product, Security, Analytics, and Medical teams, and engage with technology partners (Databricks, Google, OpenAI, Anthropic, AWS) on pre-release capabilities relevant to your features
Experience and skills
Must have:
7+ years of software engineering, with recent hands-on experience building product features backed by LLMs
experience with at least one of: prompt engineering, LLM evaluation, fine-tuning, or model serving
strong Python, and comfort working with APIs/SDKs that wrap LLM calls, prompt templates, and structured outputs
product sensibility: a track record of shipping user-facing features, with attention to latency, tone, and quality of AI output as experienced by end users
comfort picking up new infrastructure tools (Databricks, AWS, Terraform, GitHub Actions) as needed — deep prior expertise not required
Nice to have:
LLM evaluation frameworks (judges, graders, calibration methodology) or fine-tuning techniques (LoRA, RLHF/DPO, model distillation)
prompt optimisation frameworks (DSPy or similar)
feature stores or personalization/ranking experience (relevant to in-app content recommendation work)
healthcare, regulated-industry, or safety-critical AI systems experience
data engineering fundamentals (Spark, Delta tables, Parquet)
#LI-KP1 #LI-Hybrid
Annual Salary Range (ranges may vary based on skills and experience)
£120,000
—
£180,000 GBP
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
Location: TUI RIVER CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position
Night Auditor
for TUI Cruises!
TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet.
The Night Auditor
serves as the primary point of contact for guests and crew during the night, managing the front desk, handling possible financial transactions, and ensuring the ship's operations and safety procedures are followed.
Conditions:
One of the most reputable brands in European river cruising
Seasonal work from spring to fall (8-10 months)
Days off & vacation during contract
Free food and shared accommodation
Competitive salary packages
Medical insurance provided during contract
Beautiful European routes (you work and travel at the same time)
Modern, well-maintained river ships
Multinational team and positive working environment
Safe workplace standards and great conditions
Duties and Responsibilities:
Oversee all areas onboard during the night hours.
Handle guest complaints and special requests professionally, notifying supervisor or Hotel Manager only in emergency cases during the night.
Conduct hourly safety rounds between 11:00 p.m. and 7:00 a.m.
Operate and monitor activated alarm systems.
Verify presence of all guests and crew during night departures.
Prevent unauthorized access to the vessel.
Manage guest check-ins and check-outs, print accounts, and perform daily audits.
Collect breakfast cards from guest rooms and deliver to the galley.
Provide wake-up service for guests as required.
Refill boutique displays when needed.
Prepare cabin key cards for upcoming cruises.
Assist with preparations for early breakfast if applicable.
Maintain cleanliness in front and back office areas, have public area clean and organized before guests wake up.
Place updated safety role and in-port manning lists in designated areas.
Check coffee machine during the night, making sure it is clean and refilled for the morning.
Requirements:
Age 18+ from EU and also all nationalities we work with
Professional experience in Guest Service sphere
Ship experience preferred
No visible tattoos = no aggressive tattoos.
For non-EU candidates, a German Visa D will be required.
Safety certificates and US Visa are NOT needed.
Knowledge of English language (B2 level)
Experience in bookkeeping, accounting, ordering, and inventory control.
Able to remain calm and effective under pressure.
Comfortable working in multicultural environments.
Highly organized, disciplined, and dependable.
Strong problem-solving and complaint management skills.
Very good IT knowledge, especially in MS office
Nationalities that we process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇬🇪
Last updated: December 19, 2025
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
PLUMBER
for TUI Cruises!
The
Plumber
shall carry out the work orders given by the Accommodations Maintenance Manager with regards to the performing of maintenance and repair work on the vessel piping systems and other systems similar in nature. He/she must be a skilled worker and be able to carry out all kinds of maintenance and repair work.
Conditions:
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 6-8 weeks of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Professional growth
Medical insurance provided during contract
Duties and Responsibilities:
TUI Cruises places the highest value on the environment and all Crewmembers shall do the same. This position shall work with supervisors and subordinates to understand and comply with the company's environmental policies and be committed to safeguarding the environment. He/shall direct and immediately inform his/her immediate supervisor if any environmental system does not function properly onboard.
Responsible for the maintenance and conservation of the plumbing, environmental, sanitary and pool systems, including piping, pumps, valves and all other related components.
He/she has to be able to work alternative shift schedules.
As necessary, the individual shall be available to perform basic tasks as instructed and directed by their supervisors on the vessel.
Requirements:
2 years previous experience onboard vessels
Ability to apply customer service skills, according to STAR program, when interacting with guests and coworkers.
Welder certification (DNV, Lloyds)
Completion of high school or basic education equivalency preferred.
Completed STCW95 and social responsibility training
Minimum 18 years old
Ability to speak English clearly, distinctly and cordially with guests.
Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
Last updated: December 20, 2025
You can submit your Resume here by pushing APPLY TO POSITION button below.
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: TUI RIVER CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position
SENIOR WAITER for TUI Cruises!
TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet.
Senior Waiter
is responsible for the workflow in the assigned service area and the related administrative work, in close cooperation with the supervisors. While performing their role in the restaurant venues, He/She will be engaged in providing courteous and professional service to guests. The duties described below are performed either personally or through subordinates.
Conditions:
One of the most reputable brands in European river cruising
Seasonal work from spring to fall (8-10 months)
Days off & vacation during contract
Free food and shared accommodation
Competitive salary packages
Medical insurance provided during contract
Beautiful European routes (you work and travel at the same time)
Modern, well-maintained river ships
Multinational team and positive working environment
Safe workplace standards and great conditions
Duties and Responsibilities:
Responsible for being knowledgeable about all menu items and accurately taking and entering guest orders into the system, while ensuring a comfortable and genuine experience for the guest.
To have professional knowledge of food and beverage preparation, service standards, guest relations and etiquette, and to have knowledge of appropriate table layout, service utensils and menu items.
Provide attentive and individualized service to meet the immediate satisfaction of guest requests.
Set up, clean, and serve tables promptly after use to ensure that guests can be seated on time.
Clean, organize and maintain the designated service station and prepare a mise en place to ensure that the station is ready when needed.
Fulfil side duties such loading, luggage service, embarkation duties.
Complete knowledge of all menus presented to guests to answer guests' questions about ingredients.
Responsible for the cleanliness, maintenance and upkeep of all equipment and ship property used to complete assigned tasks.
Prevent breakage and loss of all equipment and use only authorized chemicals in an approved manner.
Participate in tasting food and beverages and attend all scheduled training and menu briefings, ETC.
Requirements:
Minimum 21 years old
Minimum 3 Years job experience as Head Waiter in luxury restaurants/hotels or resorts.
Shipboard experience is preferred
Language: English B2
Very good knowledge of products and restaurant operations
Good knowledge of Waiter Order Taking systems (Rescom, MXP)
Nationalities that we process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇬🇪
Last updated: December 20, 2025
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: TUI RIVER CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position
PASTRY CHEF
for TUI Cruises!
TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet.
The Pastry Chef
is responsible for the preparation of the various menu items according to the recipes and photos provided by shipboard management, and assisting in the preparation and service of all meals
Conditions:
One of the most reputable brands in European river cruising
Seasonal work from spring to fall (8-10 months)
Days off & vacation during contract
Free food and shared accommodation
Competitive salary packages
Medical insurance provided during contract
Beautiful European routes (you work and travel at the same time)
Modern, well-maintained river ships
Multinational team and positive working environment
Safe workplace standards and great conditions
Duties and Responsibilities:
Ensure smooth, organized, and efficient operations within the galley.
Actively participate in daily operations, including managing any station when required.
Deliver professional and courteous service at all designated workstations.
Welcome and greet guests in restaurants or public areas.
Stay updated with company SOPs for the galley and ensure their implementation.
Be present during peak working hours (preparation, service, meetings).
Distribute operational information within the team and to other departments.
Prepare duty schedules.
Maintain complete knowledge of menus, recipes, and culinary standards.
Ensure proper mise en place and station setup.
Monitor crew food quality and quantity according to company standards.
Conduct regular training sessions for the galley team.
Prepare show plates and conduct daily menu briefings with the restaurant team.
Address guests’ dietary needs and provide suitable alternatives.
Manage stock handling, monitor costs, and implement improvements when necessary.
Evaluate the galley team with the sous chef and provide feedback, including performance improvement plans.
Conduct daily quality checks and regular departmental briefings.
etc.
Requirements:
Age 18+ from EU and also all nationalities we work with
Experience in Galley operation
Ship experience preferred
No visible tattoos = no aggressive tattoos.
For non-EU candidates, a German Visa D will be required.
Safety certificates and US Visa are NOT needed.
Knowledge of English language (B2 level).
Able to remain calm and effective under pressure.
Comfortable working in multicultural environments.
Highly organized, disciplined, and dependable.
Nationalities that we process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇬🇪
Last updated: December 19, 2025
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: TUI RIVER CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position
EXECUTIVE CHEF
for TUI Cruises!
TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet.
The Executive Chef
is responsible for the efficient operation of all food production areas including but not limited to cost analysis, quality of food production, managing within set budget constraints, and time management.
Conditions:
One of the most reputable brands in European river cruising
Seasonal work from spring to fall (8-10 months)
Days off & vacation during contract
Free food and shared accommodation
Competitive salary packages
Medical insurance provided during contract
Beautiful European routes (you work and travel at the same time)
Modern, well-maintained river ships
Multinational team and positive working environment
Safe workplace standards and great conditions
Duties and Responsibilities:
Ensure smooth, organized, and efficient operations within the galley.
Actively participate in daily operations, including managing any station when required.
Deliver professional and courteous service at all designated workstations.
Welcome and greet guests in restaurants or public areas.
Stay updated with company SOPs for the galley and ensure their implementation.
Be present during peak working hours (preparation, service, meetings).
Distribute operational information within the team and to other departments.
Prepare duty schedules.
Maintain complete knowledge of menus, recipes, and culinary standards.
Ensure proper mise en place and station setup.
Monitor crew food quality and quantity according to company standards.
Conduct regular training sessions for the galley team.
Prepare show plates and conduct daily menu briefings with the restaurant team.
Address guests’ dietary needs and provide suitable alternatives.
Manage stock handling, monitor costs, and implement improvements when necessary.
Evaluate the galley team with the sous chef and provide feedback, including performance improvement plans.
Conduct daily quality checks and regular departmental briefings.
etc.
Requirements:
Age 18+ from EU and also all nationalities we work with
Experience in Galley operation
Ship experience preferred
No visible tattoos = no aggressive tattoos.
For non-EU candidates, a German Visa D will be required.
Safety certificates and US Visa are NOT needed.
Knowledge of English language (B2 level).
Able to remain calm and effective under pressure.
Comfortable working in multicultural environments.
Highly organized, disciplined, and dependable.
Nationalities that we process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇬🇪
Last updated: December 19, 2025
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: TUI RIVER CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position
BARKEEPER
for TUI Cruises!
TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet.
The Barkeeper is responsible for the agreed standards and recipes as well as smooth and up-to-standard workflow in the assigned areas, mixes and serves alcoholic and nonalcoholic beverage to guests in various bars, lounges and service areas throughout the vessel by performing essential duties and responsibilities.
Conditions:
One of the most reputable brands in European river cruising
Seasonal work from spring to fall (8-10 months)
Days off & vacation during contract
Free food and shared accommodation
Competitive salary packages
Medical insurance provided during contract
Beautiful European routes (you work and travel at the same time)
Modern, well-maintained river ships
Multinational team and positive working environment
Safe workplace standards and great conditions
Duties and Responsibilities:
Conducting of the opening and closing procedures of Outlet. Following up on the tasks received from direct proxies.
Forwarding all necessary information and updates to the fellow Crew Members.
Reporting any issues to the direct supervisor.
Responsible for the careful handling of all work equipment and facilities in the assigned service area and carrying the equipment inventory (In case needed).
Monitoring the Stock of Hand in the assigned outlets and writing of the requisition for the next day/s and/or special events. (In case needed)
Completion and checking of the food, beverage, and consumables orders for the work area in strict adherence to budget-related and other requirements.
To carry out inventories in the areas of responsibility. (in case needed)
Setting up of the events, workshops, and tastings.
Perform routine tasks such as setting up and dismantling activities in the area of responsibility, and the proper stowing of goods and equipment to the highest level of safety standard
Production, including service of all bar drinks in accordance with all required standards in the work area, ETC.
Requirements:
Minimum 18 years old
Experience as Bartender/Barkeeper in luxury restaurants/hotels or resorts.
Shipboard experience is preferred
Knowledge of English language (B2)
Very good knowledge of products and restaurant operations
Strong budget thinking: ability to analyze and implement operational objectives.
Very good knowledge of products and F&B operations
Very good product knowledge of the bar beverages including the associated calculations
Very good IT knowledge, especially in MS office, Crunch Time, MMS warehouse system, Rescom, crunch time, MXP, time & attendance, Riskonnect.
Nationalities that we process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇬🇪
Last updated: December 20, 2025
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: TUI RIVER CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position
1ST RECEPTIONIST
for TUI Cruises!
TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet.
1
st
Receptionist
supervises the reception area, manages guest services, and performs financial & administrative duties like check-ins/check-outs, managing accounts, opening and closing each cruise together with Hotel Manager.
Conditions:
One of the most reputable brands in European river cruising
Seasonal work from spring to fall (8-10 months)
Days off & paid vacation during contract
Free food and shared accommodation on board
Competitive salary package
Medical insurance provided during contract
Beautiful European routes (you work and travel at the same time)
Modern, well-maintained river long ships
Multinational team and positive working environment
Duties and Responsibilities:
Manage daily front office operations efficiently, ensuring smooth guest service and team performance.
Conduct staff trainings, coordinate schedules, and supervise front desk personnel.
Assist the Hotel Manager when required.
Prepare and submit port reports for arrivals and departures.
Oversee the onboard boutique, ensuring proper management and standards.
Monitor and control daily account closings handled by the night auditor.
Support cruise preparations and cruise closings, including invoice checks, credit card settlements.
Prepare staff duty schedules in compliance with legal requirements.
Ensure the front office team is familiar with all docking locations and shore excursions.
Conduct monthly inventories and manage stock control.
Handle guest complaints professionally.
Distribute relevant information within the team and to other departments.
Manage onboarding and documentation for new crew members.
Evaluate front desk staff performance with the assistance of the Hotel Manager.
Prevent unauthorized access to the vessel.
Maintain and update AGE control panels and the safety book.
Update safety roles and in-port manning lists.
Requirements:
Age 18+ from EU and also all nationalities we work with
Senior Receptionist experience or even better Front Desk Supervisor + Purser + Finance
Ship experience preferred
No visible tattoos that can not be covered by uniform.
For non-EU candidates, a German Visa D will be required.
Safety certificates and US Visa are NOT needed.
Advanced level of English - spoken and written. No additional languages needed.
Experience in bookkeeping, accounting, ordering, and inventory control.
Able to remain calm and effective under pressure.
Comfortable working in multicultural environments.
Highly organized, disciplined, and dependable.
Strong problem-solving and complaint management skills.
Very good computer knowledge, especially in MS office.
Nationalities that we process: EU and non-EU from
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇬🇪
Last updated: December 29, 2025
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Tokyo, Japan
About the Role
Account Executives, Business Development Representatives, Solution Engineers, and Customer Success - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences.
The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
We are looking for amazing people to join our rapidly growing Asia Pacific sales team. Based in Tokyo and you will drive sales in Japan. You will be expected to travel to your territories as required. The ideal candidate will have an existing network of contacts within Japan: enterprise companies within your territory as well as relevant channel partners such as Systems Integrators, Value Added Resellers, MSP's.
The ideal candidate will possess both a sales and technical background that enables them to drive engagement with junior through senior levels within Cloudflare’s target customers.
Responsibilities
Develop and execute upon Sales strategy/plan for Japan
Drive sales in Japan to achieve revenue targets
Create & articulate compelling value propositions for Cloudflare services
Manage contract negotiations
Maintain a robust sales pipeline
Recruit, develop and work with partners to extend reach & drive adoption
Ensure customer satisfaction
< 60% travel
Desirable Skills, Knowledge, and Experience
Bachelors degree required.
Fluent in Japanese
Minimum 8 years direct experience selling network security or SaaS
Direct experience selling to enterprise accounts acting as lead seller and relationship owner
Direct experience from established global technology vendors
Technical background in engineering, computer science, or MIS a plus
Basic understanding of computer networking and “how the internet works”
Strong presentation and interpersonal communication skills (verbal and written) as well as organizational skills
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - North America
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
We’re looking for a Senior Graphic Designer who combines exceptional craft with deep production expertise. Working within the brand vision and creative direction, you’ll translate campaign concepts into polished, consistent assets across a wide range of go-to-market channels.
This is a highly hands-on role. You’ll spend most of your time designing and producing work for integrated marketing campaigns, product launches, demand-generation programs, sales enablement, events, partnerships, and corporate communications. You’ll bring senior judgment to the execution—anticipating production needs, solving problems independently, and ensuring every deliverable is accurate, on-brand, and appropriate for its audience and channel.
Experience in fintech or financial services is a strong advantage. We operate in a trust-sensitive, highly technical space where clarity, consistency, and attention to detail matter.
What you’ll do
Translate established creative concepts and brand direction into polished assets across multiple go-to-market channels
Produce campaign deliverables for web, paid and organic social, email, landing pages, events, webinars, print, and other digital formats
Create sales and partner collateral, including presentations, pitch decks, one-pagers, case studies, solution briefs, and reports.
Support product launches, demand-generation campaigns, account-based marketing programs, and regional go-to-market initiatives
Adapt core campaign ideas into channel-specific executions while preserving a consistent visual story
Partner with marketing, sales, content, communications, and regional teams to understand requirements and manage deliverables
Turn complex financial and technical information into clear, credible, and visually engaging materials
Build and maintain reusable templates and modular asset systems that improve production speed and consistency
Apply Alpaca’s established standards for typography, color, illustration, iconography, imagery, and layout
Prepare production-ready files and perform detailed quality assurance across formats, specifications, links, copy, and brand requirements
Manage multiple concurrent requests, communicate tradeoffs, and deliver high-quality work under tight deadlines
Provide thoughtful craft feedback and help improve production practices across the creative team
What we’re looking for
7+ years of professional experience in graphic, visual, brand, or marketing design
A portfolio demonstrating exceptional execution across integrated campaigns, digital marketing, presentations, and sales collateral
Significant experience producing multi-channel go-to-market assets within an established brand and creative direction
Agency or high-volume in-house experience, with the ability to manage multiple briefs and deliverables simultaneously
Expert proficiency in Figma and Adobe Creative Suite, including Illustrator, Photoshop, and InDesign
Advanced presentation-design skills, particularly for executive, sales, and customer-facing materials
Strong knowledge of production requirements across digital, social, web, presentation, and print formats
Excellent typography, composition, layout, and information-hierarchy skills
The ability to extend a creative concept across formats without diluting or unnecessarily reinventing it
Strong attention to detail and a disciplined approach to file organization, version control, specifications, and final quality assurance
Experience collaborating with creative directors, designers, marketers, copywriters, and cross-functional stakeholders
The maturity to receive direction and feedback, ask productive questions, and execute independently once alignment is established
Experience in fintech, financial services, developer tools, infrastructure, data, enterprise software, or another technical industry
Nice to have
Motion design experience using After Effects, Lottie, or similar tools
Experience supporting global or regionalized campaigns
Familiarity with localization and creating adaptable campaign toolkits
Experience working in a high-growth startup or distributed in-house creative team
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Pondicherry, India; Ahmedabad, India; Delhi, India; Bangalore, India
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an
Data Engineer
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Key Responsibilities:
● Design, develop, and maintain data ingestion pipelines using Kafka Connect and
Debezium for real-time and batch data integration.
● Ingest data from MySQL and PostgreSQL databases into AWS S3, Google Cloud
Storage (GCS), and BigQuery.
● Implement best practices for data modeling, schema evolution, and efficient partitioning
in the Bronze Layer.
● Ensure reliability, scalability, and monitoring of Kafka Connect clusters and connectors.
● Collaborate with cross-functional teams to understand source systems and downstream
data requirements.
● Optimize data ingestion processes for performance and cost efficiency.
● Contribute to automation and deployment scripts using Python and cloud-native tools.
● Stay updated with emerging data lake technologies such as Apache Hudi or Apache
Iceberg.
Required Skills and Qualifications:
● 5+ years of hands-on experience as a Data Engineer or similar role.
● Strong experience with Apache Kafka and Kafka Connect (sink and source
connectors).
● Experience with Debezium for change data capture (CDC) from RDBMS.
● Proficiency in working with MySQL and PostgreSQL.
● Hands-on experience with AWS S3, GCP BigQuery, and GCS.
● Proficiency in Python for automation, data handling, and scripting.
● Understanding of data lake architectures and ingestion patterns.
● Solid understanding of ETL/ELT pipelines, data quality, and observability practices.
Good to Have:
● Experience with containerization (Docker, Kubernetes).
● Familiarity with workflow orchestration tools (Airflow, Dagster, etc.).
● Exposure to infrastructure-as-code tools (Terraform, CloudFormation).
● Familiarity with data versioning and table
УдалённоPondicherry, India; Ahmedabad, India; Delhi, India; Bangalore, India
Location: Al Jubail, Saudi Arabia; Jeddah, Saudi Arabia; Manila, Philippines; Batangas City, Philippines; Cebu City, Philippines; Nairobi, Kenya
Eram Talent is seeking an experienced Electrical Foreman to join our team in Saudi Arabia within the construction and energy sectors. Our consultancy specializes in matching high-caliber professionals with esteemed clients across diverse industries, including Oil & Gas, Infrastructure, Energy, and more.
In this essential role, you will supervise and coordinate electrical construction activities on-site, ensuring that all work is performed according to project specifications, safety regulations, and quality standards. The Electrical Foreman will lead a team of electricians and apprentices, ensuring effective communication and collaboration throughout the project lifecycle.
Join a dedicated and dynamic team that values excellence and integrity in delivering high-quality electrical solutions.
Responsibilities:
Supervise day-to-day electrical activities on-site, ensuring compliance with design specifications and adherence to safety protocols.
Supervise and lead electricians and technicians in daily electrical operation and maintenance activities at utility plants and facilities.
Execute preventive, corrective, and breakdown maintenance of electrical systems supporting water, wastewater, and seawater cooling operations.
Ensure safe and reliable operation of electrical distribution systems including transformers, switchgear, MCCs, control panels, motors, and lighting systems.
Plan, assign, and monitor work orders to ensure tasks are completed efficiently and within required timelines.
Troubleshoot electrical faults in motors, pumps, panels, and control systems to minimize downtime of utility assets.
Ensure strict compliance with MASA QHSE policies, permit-to-work systems, LOTO procedures, and safety regulations.
Review electrical drawings, single-line diagrams, and technical documents to support maintenance and repair activities.
Coordinate with operations, mechanical, and instrumentation teams to support continuous plant operation.
Maintain maintenance records, reports, and logs in line with O&M requirements.
Requirements
Diploma or technical qualification in Electrical Engineering or Electrical Technology.
Minimum 5 years of industrial electrical experience, preferably in utilities, water treatment, wastewater, or large O&M plant environments.
Prior experience in a foreman or supervisory role is required.
Strong knowledge of electrical power distribution, MCCs, switchgear, transformers, motors, and control circuits.
Ability to read and understand electrical schematics, single-line diagrams, and technical manuals.
Hands-on experience with preventive and corrective maintenance practices in continuous-operation facilities.
Good understanding of electrical safety standards, permit-to-work systems, and lockout/tagout procedures.
Willing to work flexible hours, including overtime as needed.
Valid electrical certifications or licenses are preferred.
Familiarity with safety regulations and practices in the construction industry.
Location: Poland; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary up to 8.700 PLN Gross/month based on experience
Up to 15% monthly bonus
linked to individual and team performance.
Multi Sport Card
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Serbia; Bulgaria; Montenegro; Hungary; Greece; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Poland; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are:
Native or fluent speaker in Dutch (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary up to 8.700 PLN Gross/month based on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Paris, Remote
Workplace: remote
Our Solution Expert team plays a key role in supporting strategic customers in RUN phase, by acting as trusted advisors on complex use cases. Working closely with Sales, Product, and Customer Success, they analyze advanced client needs, challenge existing setups, and translate requirements into scalable solutions within the 360Learning platform.
You will manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities.
These large and strategic accounts have already deployed the platform and have a strong level of autonomy. They rely on your technical and functional expertise to lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value.
Within 1 month, you will:
Become a Trello expert through our onboarding process
Understand our product offering through training
Master our platform and be able to support clients on basics requests through ticketing
Within 3 months, you will:
Own your portfolio of 10 enterprise clients & leading up to 30 active projects simultaneously
Start to answer questions coming from your portfolio of clients
Support the Customer Success partner on functional and technical questions
Successfully implement integration (SSO, third-party tools), deliver technical expertise on how to integrate their learning platform to their technical environment & troubleshooting
Within 6 months, you will:
Be able to pitch the value of the 360Learning platform
Develop repeatable and scalable processes to improve project quality and delivery
Support Strategic customers all along their contract from an expertise standpoint
Deliver Professional Services to our existing customers base
Within 12 months, you will:
Onboard another Solution Expert
Contribute to our knowledge base to share best practices and lessons learned
Work with our partner ecosystem to strengthen the services proposed to our clients
Deliver platform audits to clients
Deliver professional services proposed in our Professional Service catalogue
The Skill Set
3 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager)
Previous deployment experience of SaaS products, ideally HR related
Project management skills
Good understanding and experience working with APIs, SSO configuration & troubleshooting
Solution-oriented, client-first mindset in everything you do
Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
Full professional proficiency in French, English, and German
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
The Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with a Solution Expert
Case Study Meeting with 2 Solution Expert Coach and a Solution Expert
Clarification Meeting with our Head of Professional Services
Culture Fit Meeting with our Chief Human Resources Officer
Offer !
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
seniorLondon; We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities
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