Location: Bessé-sur-Braye, Pays de la Loire
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
About the Role
Mistral is seeking a Data Center Operations Manager to oversee the build, run, and operational excellence of our data centers in the Paris Region. This role is critical to ensuring the reliability, security, and efficiency of our HPC infrastructure as we scale our AI capabilities.
Primary Location: Besse-sur-Braye
Key Responsibilities
• Lead the operational management of Mistral’s data centers ensuring seamless coordination and high availability.
• Organise and manage onsite operations, technical support, maintenance, and emergency response to ensure 24/7 reliability.
• Coordinate hardware deployment, upgrades, and decommissioning with third-party suppliers, ensuring alignment with project timelines.
• Follow industry best practices to ensure high-quality installations and adherence to security protocols, contractual obligations, and regulatory requirements.
• Oversee ticketing systems for incident resolution, ensuring timely communication and stakeholder updates.
• Manage inventory of spare parts and logistics to minimise downtime and maintain operational continuity.
• Problem-solve technical issues and mediate challenges to ensure maximum uptime and performance of data center resources.
• Provide regular updates to internal and external stakeholders on operational status, risks, and improvements.
• Manage local contracts with DC providers and OEM.
• Manage the site’s annual operating budget (OpEx) for utilities, maintenance services, and consumables, driving site cost efficiency.
• Establish, implement, and enforce robust Health, Safety, and Environmental (HSE) policies and protocols for all site personnel, contractors, and visitors, ensuring compliance with local regulations.
• Identify and implement opportunities for the automation of routine operations tasks (e.g., alert handling, reporting, and asset tracking) to improve team efficiency.
Qualifications & Experience
• Degree in Computer Science, Electrical/Mechanical Engineering, or related field, or equivalent experience, with a strong understanding of data center technical requirements and operations.
• Proven track record in data center operations, hardware management, or infrastructure support, preferably in HPC or cloud environments.
• Experience managing large-scale infrastructure projects, including build-outs, migrations, or upgrades.
• Strong ability to coordinate and lead vendors, contractors, and internal teams, including review, escalation, and contractual engagement.
• Comfortable with contract negotiation and management.
• Hands-on troubleshooting skills and ability to work and lead in critical situations and aggressive timelines.
• Knowledge of data center security standards (physical and digital) and compliance requirements.
• Relevant professional certifications such as CDCP, CDCE, or ITIL v4 are highly desired.
• Language Skills: Fluency in English and French.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
ОфисBenefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Location: Limassol, Cyprus
We are looking for a Senior Node.js Developer to be a part of an AI-native core engineering team and take ownership of our accounts, wallet and bonus engine.
In this hands-on role, you will combine backend architecture, technical leadership and daily use of AI coding agents to build secure, scalable services.
Key Responsibilities:
• Ship features end to end with AI agents: spec → code → tests → PR.
• Keep the codebase AI-ready: agent rules (AGENTS.md / rules files), clear module boundaries, strong tests.
• Develop account, wallet, bonus and responsible-gaming limit services.
• Support production issues, using AI for log and incident analysis.
Required Experience:
• Daily, fluent use of AI coding agents (Cursor, Copilot or similar) for code, tests, refactors and reviews.
• Can show how AI speeds up their delivery, and how they verify and test AI-generated code.
• 4+ yrs Node.js / TypeScript backend.
• PostgreSQL, Redis, REST APIs.
• Good grasp of transactions and concurrency.
• Required AI knowledge: MCP (build and connect MCP servers), LLM tool calling, RAG, context design (agent rules files, e.g. AGENTS.md).
• Knows AI risks: prompt injection, secrets and agent access, extra review of AI code on money and security paths.
Nice to Have:
• NestJS
• iGaming / fintech
By joining us, you can expect:
A unique opportunity to build a career in a global, fast-growing company.
An attractive remuneration package, based on qualifications and experience.
Continuous learning and development opportunities.
Company-wide events and team activities, fostering a fun and supportive work environment.
Wolt monthly allowance.
Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages.
Medical and wellness app, supporting both mental and physical well-being!
Apply now and let’s achieve success together
Apply at https://aloplay.bamboohr.com/careers/122?source=aWQ9MTg%3D to become a member of our amazing team!
We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: Larnaca, Cyprus
This is an onsite role, and we're seeking someone who will work directly from the client's office in Nicosia.
Relocation conditions:
A 2,000-euro relocation bonus (3,000 euros if relocating with family).
Cloud Platform is focused on developing modern Java based services and APIs in a cloud environment. The project uses microservices, containerization, and Kubernetes to support reliable and scalable application delivery.
Design high performance Java applications using Java 17+ and Spring Boot
Develop and maintain Java applications in production environments
Build RESTful APIs for business and integration needs
Optimize microservices architectures for scalability and reliability
Develop cloud native solutions on Microsoft Azure
Deploy applications in Kubernetes environments
Manage Kubernetes based application environments
Troubleshoot applications running in Kubernetes environments
Implement CI/CD pipelines for application delivery
Automate deployment processes across delivery workflows
Collaborate with architects to deliver business requirements
Collaborate with product managers to deliver business requirements
Collaborate with cross functional teams to deliver business requirements
Ensure application scalability across supported services
Ensure application security across supported services
Ensure application reliability across supported services
Ensure application performance across supported services
Participate in code reviews across the engineering team
Mentor junior engineers in development practices
Mentor mid level engineers in development practices
Monitor production applications and infrastructure
Troubleshoot production applications and infrastructure
Contribute to system design decisions
Contribute to technical documentation
Contribute to engineering best practices
5+ years of hands on experience in Java development
Experience with Java 17+
Experience with Spring Boot
Experience with microservices architecture
Experience working with Microsoft Azure cloud services
Hands on experience with Kubernetes in production environments
Understanding of containerization technologies including Docker
Experience with relational databases including PostgreSQL, MySQL, or SQL Server
Knowledge of REST APIs
Knowledge of messaging systems
Knowledge of integration patterns
Experience with CI/CD tools such as Azure DevOps, GitHub Actions, or Jenkins
Understanding of cloud security practices
Understanding of observability practices
Understanding of monitoring practices
Experience with Git
Experience with modern software development methodologies
Upper Intermediate or higher English proficiency
Communication skills
Problem solving skills
Location: Cyprus; Georgia; Poland; Spain; Serbia; Portugal
We are looking for an experienced
Enterprise Architect
to own the overall technical architecture of the entire GoMining ecosystem, not just individual products. Your scope covers the architecture of all key domains (Payments, Cards, Custody, Wallet, Mining, and Core Platform) and the connections between them.
You will ensure that our products, platforms, infrastructure, and financial services operate as a scalable, secure, reliable, and interconnected ecosystem.
This is a highly influential role that requires both strategic architectural vision and deep hands-on engineering expertise. You will shape the target architecture, define technical standards, manage architectural dependencies, make critical technical decisions, and help teams choose the right path. You will work closely with the CTO, engineering leadership, and product teams.
Proven experience in FinTech, banking, payments, or cryptocurrency platforms is mandatory.
Key Responsibilities
Own and continuously evolve the end-to-end architecture of the GoMining ecosystem.
Define the target enterprise architecture, architectural principles, standards, and long-term technology roadmap.
Ensure architectural consistency and seamless integration across financial products, payments, wallets, custody, cards, mining services, and core platform infrastructure.
Design scalable and resilient distributed systems capable of supporting millions of users and high transaction volumes.
Establish clear architectural boundaries, service ownership, integration patterns, and data flows across multiple engineering teams.
Drive critical architecture decisions involving microservices, APIs, event-driven systems, data platforms, and cloud infrastructure.
Identify and eliminate architectural bottlenecks, technical debt, scalability limitations, and system dependencies.
Lead architecture reviews and provide technical guidance to engineering teams.
Collaborate with the CTO, Engineering Leads, Product Leaders, and business stakeholders to align technical architecture with business strategy.
Evaluate new technologies, architectural approaches, and infrastructure solutions.
Ensure security, reliability, observability, performance, and operational resilience are embedded into architectural decisions.
Remain deeply involved in technical discussions, solution design, and implementation reviews.
Requirements
8+ years of software engineering experience, including 3+ years in enterprise, platform, or solution architecture roles.
Mandatory experience architecting systems within FinTech, banking, payments, digital banking, or cryptocurrency companies.
Proven experience designing architecture across multiple interconnected products, services, or business domains.
Strong software engineering background, ideally as a Senior / Lead / Principal Engineer.
Deep understanding of distributed systems, microservices, event-driven architecture, API design, and integration patterns.
Experience designing high-load, fault-tolerant, and mission-critical systems.
Strong knowledge of cloud infrastructure (AWS, GCP, or Azure).
Understanding of financial transaction processing, data consistency, security, and regulatory requirements.
Ability to define long-term architectural strategy while remaining technically hands-on.
Experience driving architectural decisions across multiple engineering teams.
Excellent stakeholder management and communication skills.
Nice to have
Experience with cryptocurrency exchanges, blockchain infrastructure, digital wallets, or custody solutions.
Experience with card issuing, payment processing, banking integrations, or financial ledgers.
Experience building or transforming complex multi-product financial ecosystems.
Familiarity with PCI DSS, KYC, AML, and financial compliance requirements.
Experience scaling platforms to millions of users.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Houston, United States
EnerMech provides integrated solutions for complex energy projects worldwide, combining best-in-class equipment and cutting-edge technology that supports the entire asset life-cycle, along with decades of unrivaled expertise.
Every move we make is intentional, ensuring energy infrastructure runs smoothly and efficiently. Guided by our values and foundational principles we drive positive impact, delivering seamless, transformative solutions that get it right first time.
At EnerMech, our vision is clear and ambitious: to be the leader in specialist technical solutions across all markets, sectors, and regions we engage with.
We are committed to optimizing performance, boosting reliability, and enhancing efficiency. Our mission is simple: to work in partnership with our customers to safely provide specialist technical solutions for energy and infrastructure assets globally.
As an Intern in our Supply Chain group, you will have the opportunity to gain hands-on experience on impactful, real world projects within the supply chain organization.
Overview:
Work closely with industry experts, receiving guidance and mentorship from seasoned professionals.
Develop essential skills in data analysis, supply chain optimization, and logistics.
Experience a supportive, growth-oriented environment focused on innovation and professional development.
Access to networking opportunities and insights into cutting-edge practices in supply chain management.
Job Description:
Support supplier sourcing, market research, and request-for-quotation activities.
Prepare supplier quote comparisons covering pricing, lead times, commercial terms, and technical compliance.
Assist with purchase requisitions, purchase orders, and order follow-up.
Support supplier onboarding and maintain accurate supplier documentation.
Track procurement savings, cost avoidance, payment-term improvements, and other performance metrics.
Help develop and maintain Excel and Power BI reports and dashboards.
Analyze purchasing data to identify consolidation, standardization, and cost-reduction opportunities.
Communicate with suppliers and internal stakeholders to resolve pricing, delivery, and documentation issues.
Support projects across the Americas, including the United States, Mexico, Guyana, Trinidad and Tobago, and other regional operations.
Maintain organized sourcing files, quotations, contracts, and audit documentation.
Requirements
Currently pursuing a bachelor’s degree in Supply Chain Management, Logistics, Business, Finance, Data Analytics, Engineering, or a related field.
Intermediate Excel skills; familiarity with Power BI is preferred.
Strong analytical, organizational, and communication skills.
Ability to manage multiple priorities and meet deadlines.
High attention to detail and willingness to learn procurement and supply-chain systems.
Location: Riyadh, Saudi Arabia
The Botanic Garden Maintenance Specialist is responsible for the specialised maintenance, environmental management, and plant-health care of botanic collections, with particular focus on rare, delicate, and environmentally sensitive species. The role ensures that greenhouses, conservatories, specialised plant areas, and associated horticultural systems maintain optimal growing conditions through systematic monitoring, preventative maintenance, and effective environmental control.
Key Responsibilities
Maintain optimal environmental conditions across greenhouses, conservatories, and specialised plant areas, including temperature, humidity, lighting, ventilation, and irrigation.
Conduct regular plant-health inspections and identify signs of stress, pests, diseases, nutrient deficiencies, and environmental issues.
Implement specialised care and maintenance protocols for rare, sensitive, and high-value plant collections.
Operate, monitor, maintain, and troubleshoot irrigation, environmental control, lighting, sensors, and other horticultural systems.
Manage irrigation and fertilisation programmes according to plant requirements, seasonal conditions, and water quality.
Monitor soil, growing media, substrates, drainage, moisture, and root-zone conditions, and prepare or amend growing media as required.
Implement greenhouse and conservatory cleaning, sanitation, sterilisation, and biosecurity procedures.
Support Integrated Pest Management (IPM) and preventative plant-health programmes.
Qualifications
Bachelor's degree in Horticulture, Botany, Plant Sciences, or a related discipline.
Specialist certification or training in greenhouse management, controlled-environment horticulture, irrigation, plant health, or horticultural equipment maintenance is advantageous.
Fluency in
English and Arabic
is required.
Experience
Minimum
5 years of relevant professional experience
in botanic garden maintenance, greenhouse operations, conservatories, specialist horticulture, or a comparable environment.
Proven experience caring for rare, delicate, sensitive, or high-value plant collections.
Hands-on experience with controlled-environment systems, irrigation, fertilisation, growing media, plant-health management, IPM, and greenhouse hygiene.
Experience operating, troubleshooting, maintaining, and calibrating horticultural and environmental monitoring equipment.
Experience implementing preventative and seasonal maintenance programmes and maintaining detailed technical and plant-health records.
Experience working collaboratively with horticulture, facilities, engineering, contractors, and specialist technical teams.
Previous experience in a botanic garden, conservatory, major public garden, research facility, or specialist horticulture environment is preferred.
Core Competencies
Specialist knowledge of botanic garden and controlled-environment horticulture.
Strong plant-health assessment and diagnostic skills.
Knowledge of irrigation, plant nutrition, soil and substrate management, IPM, and biosecurity.
Strong technical and preventative-maintenance skills.
Ability to interpret environmental monitoring data and respond to changing plant and system conditions.
High attention to detail when working with sensitive collections.
Strong planning, record-keeping, problem-solving, and organisational skills.
Effective written and verbal communication and teamwork.
Commitment to plant conservation, sustainability, safety, and horticultural excellence.
анализ структур данных в разных источниках и форматов, оценка их пригодности для конкретных бизнес-задач. загрузка, обработка и преобразование больших объемов данных из разнородных хранилищ (Postgres, Clickhouse, Hadoop) в рабочие среды (Hadoop).
Location: USA
Workplace: Remote
Solvd Inc. is a technology services company that helps enterprises build and scale with AI. We operate through three business units: Core AI, Cloud, and Agentic Engineering. Together, they bring deep engineering expertise and an outcome-first mindset to help clients reimagine how they build, operate, and grow, turning the promise of AI into real, measurable business impact.
We are looking for a self-driven, entrepreneurial sales hunter to expand Solvd's client base with new enterprise logos. You will stay ahead of market and technology trends, understand the challenges and priorities of our target customers, and translate them into opportunities that drive real business outcomes. You will generate pipeline through every available channel, including marketing-led campaigns, industry conferences and events, technology and alliance partnerships, and targeted outreach.
You will own each opportunity strategically from first conversation through contract signature. That means building a deep understanding of customer needs, articulating Solvd's value proposition with clarity and conviction, and bringing together the right internal teams to shape outcome-driven solutions. Success in this role is measured not only by deals won, but by clients who see value early and become long-term partners.
WHAT YOU'LL DO
New Logo Prospecting and Pipeline Generation
- Identify, target, and engage new enterprise and upper mid-market clients across priority industries.
- Generate pipeline through all channels: outbound prospecting, marketing campaigns, account-based marketing, conferences, industry events, and partner ecosystems (hyperscalers, AI platform providers, and technology partners).
- Build and execute a disciplined target account plan grounded in market research and customer insight.
End-to-End Deal Ownership
- Own the full sales cycle: discovery, qualification, proposal, pricing, negotiation, and closure.
- Engage senior stakeholders (C Level execs and line-of-business leaders) and build trusted relationships across the buying group.
- Sell on value, connecting Solvd's capabilities across AI, agentic engineering, digital, data, and cloud to the client's business priorities and measurable outcomes.
- Lead the commercial process, including MSAs, SOWs, procurement, and legal discussions, in partnership with internal finance and legal teams.
Customer Relationships and Thought Leadership
- Build strong, trusted relationships with client stakeholders, acting as their advocate within Solvd.
- Share Solvd's point of view on AI, agentic engineering, and digital transformation with customers and prospects.
- Represent Solvd at industry conferences, events, and forums, strengthening brand presence and converting conversations into qualified opportunities.
- Bring market and customer insights back to internal leaders, sharing a clear point of view on market trends, competitive dynamics, and emerging demand.
Cross-Functional Collaboration
- Partner with solution architects, delivery leaders, and practice teams across Agentic Engineering to ensure outcome-driven solutioning.
- Work with Engineering teams to shape and build service offerings that meet evolving customer requirements.
- Collaborate with Marketing on campaigns, account-based marketing, and event strategy to drive targeted demand.
- Work with alliance and partnership teams to co-sell and build joint pipeline.
Sales Discipline and Forecasting
- Maintain strong CRM discipline, keeping all opportunities, activities, and forecasts accurate and up to date.
- Provide reliable pipeline reviews and quarterly forecasts to leadership.
Account Ownership and Transition
- Own each new account for six months after closure, ensuring a successful delivery start and customer delight.
- Identify early expansion opportunities and grow the initial engagement where possible.
- Execute a structured handoff to the assigned Client Partner, including account plan, stakeholder map, and growth opportunities.
WHAT YOU BRING
- 10+ years of B2B sales experience in IT services, digital engineering, or consulting, with at least 6 years in a new logo (hunter) role.
- Proven track record of consistently meeting or exceeding $3M to $4M annual new business quotas.
- Demonstrated success closing services deals of $1M to $3M+ with enterprise clients.
- Experience selling to C-level and senior technology and business leaders.
- Deep domain knowledge of one or more target industries (e.g., insurance, financial services, healthcare, retail, travel and hospitality).
- Solid understanding of AI, digital, data, and cloud services and the ability to discuss them credibly with clients.
- Experience negotiating MSAs, SOWs, and commercial terms.
- Exposure to Agentic Engineering and COTS (commercial off-the-shelf) products is strongly preferred.
PREFERRED
- Experience selling Digital, Modernization, Generative AI, or agentic solutions.
- Established relationships with leading COTS (Salesforce, Adobe, ServiceNow, Shopify etc) or AI platform partners.
- Familiarity with structured sales methodologies such as MEDDICC, Challenger, or Solution Selling.
- Proficiency with Salesforce or similar CRM platforms.
WHAT SUCCESS LOOKS LIKE
Success in this role will be measured against three primary KPIs:
1. New Logo Bookings
- Target: $2 million in Year 1; $3 million annually from Year 2 onward.
- Measurement: Total signed contract value (bookings) from new logos closed within the fiscal year.
2. New Logo Acquisition
- Target: At least one new logo per quarter, totaling four or more annually.
- Measurement: New clients with a signed MSA and first SOW or purchase order, with no Solvd revenue in the prior 24 months.
3. Qualified Pipeline Coverage
- Target: Maintain qualified pipeline at 3× the annual bookings target—$6 million in Year 1 and $9 million from Year 2 onward.
- Measurement: Value of opportunities in the CRM that meet agreed qualification criteria, such as MEDDICC, reviewed monthly.
SUPPORTING PERFORMANCE INDICATORS
The following indicators will be reviewed quarterly:
- Win rate: Achieve a win rate of 25% or higher on qualified opportunities.
- Account handoff quality: Support client satisfaction and account growth during the six-month ownership period, with a documented handoff to the Client Partner.
- Forecast accuracy: Maintain quarterly bookings forecasts within ±10% of committed bookings.
YOUR FIRST YEAR
- First 90 days: Build a target account plan, engage marketing and partner channels, and develop $3M+ of qualified pipeline.
- First 6 months: Close the first new logo and reach full 3x pipeline coverage.
- First 12 months: Deliver $2M in net new revenue and 4+ new logos, with each account successfully transitioned to a Client Partner.
WHAT WE OFFER
- Competitive base salary plus a compelling commission plan.
- Comprehensive benefits, including health, dental, and vision insurance, a 401(k) plan, and paid time off.
- The opportunity to build a book of business in one of the fastest-growing areas of technology.
- Direct access to leadership and a collaborative, entrepreneurial culture.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Paris
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Our mission
Build and lead a practical, high-trust health and safety program for Mistral AI’s rapidly expanding data center operations. You will protect employees, contractors and visitors while enabling safe deployment and operation of increasingly dense AI compute infrastructure across colocation sites. You will turn complex operational risks into clear standards, effective controls and measurable improvements.
Operating context & accountability
You will be the safety partner to Data Center Operations, IT Operations, infrastructure delivery, Security, Legal and People teams, and work directly with colocation operators, installation contractors and OEM service partners. Your remit spans live sites, deployment projects, commissioning and transitions into operations. You will ensure that safety responsibilities are clearly defined and that Mistral-controlled activities meet applicable requirements while challenging partner performance where shared interfaces create risk.
Key responsibilities - safety management and compliance
- Own the operational health and safety management framework for the data center portfolio: policy, critical-risk standards, annual objectives, assurance calendar, risk registers, incident classifications, documentation and management reporting.
- Interpret applicable occupational health and safety requirements with local specialists; translate them into site-level expectations, control plans and auditable evidence across different countries.
- Lead regular risk assessments, inspections and assurance reviews; prioritize findings by severity and exposure, assign owners and verify corrective actions have actually reduced risk.
- Create consistent arrangements for site access, inductions, competency checks, contractor onboarding, safety briefings and refresher training, including evidence of completion.
- Develop meaningful leading and lagging indicators, including high-potential near misses, overdue critical actions, training coverage, contractor observations and incident trends; present clear recommendations to leadership.
- Support supplier selection and contract reviews by defining appropriate safety requirements, escalation expectations and minimum standards for colocation and technical service partners.
Key responsibilities - operational and technical risk
- Provide safety oversight for electrical work interfaces, energized equipment, isolation and lockout/tagout, switching coordination, arc-flash exposure and simultaneous activities in live data halls.
- Assess safe systems of work for heavy rack deliveries, lifting and rigging, material handling, battery systems, working at height, temporary works, confined spaces where relevant and high-density IT installation.
- Review method statements, risk assessments, permits to work and job safety analyses for high-risk activities, ensuring that scope, boundaries, competence, emergency arrangements and hold points are understood.
- Partner with engineering teams on the risks introduced by direct-to-chip liquid cooling, CDUs, coolant handling, pressurized circuits, leak detection, hot surfaces and changing rack densities.
- Participate in readiness reviews before energization, commissioning, major deployments and changes in operating configuration; confirm critical safety issues are resolved or escalated before work proceeds.
- Coordinate emergency planning and drills with colocation operators and emergency responders for fire, evacuation, electrical incidents, coolant leaks, medical emergencies and loss of critical infrastructure.
Key responsibilities - investigations and culture
- Lead or coordinate investigations of incidents, unsafe conditions and high-potential near misses involving Mistral activities; use structured causal analysis and share actionable learning across the portfolio.
- Challenge the completeness and quality of provider or contractor investigations when Mistral personnel or equipment may be exposed; track preventive measures through verification.
- Coach engineers, managers and vendors to identify hazards early, stop unsafe Mistral-controlled work and raise concerns without hesitation.
- Build strong partnerships with operations, construction, logistics, physical security, compliance and HR; communicate safety expectations clearly in written guidance, training and site discussions.
- Provide practical support to other regions during major incidents, rapid expansion or unusual operational risk.
What success looks like
- Critical activities are governed by clear, adopted controls and a consistent standard across sites.
- High-severity findings are visible, owned and resolved; incident learning results in verified preventive action.
- Site and contractor training, emergency readiness and compliance evidence are maintained and readily accessible.
- The safety program scales with infrastructure growth without creating unnecessary bureaucracy.
Minimum qualifications
- At least 5 years of practical health and safety experience in operational, industrial, construction or mission-critical environments.
- Experience implementing safety programs, contractor controls, inspections, risk assessments, investigations and training.
- Working knowledge of occupational safety regulations and high-risk work controls; ability to coordinate country-specific requirements.
- Strong communication and influencing skills across technical teams, suppliers and senior stakeholders; fluent professional English.
- Ability to work regularly on site and travel between data center locations; valid driving licence where required for site access.
Preferred qualifications
- Data center, manufacturing, power infrastructure or complex construction experience involving employees and multiple contractors.
- Experience with electrical safety, critical mechanical systems, commissioning and work in live operational facilities.
- Recognized HSE qualification and familiarity with ISO 45001-based management systems.
- Experience with international portfolios, colocation operators and high-density IT or liquid-cooled systems.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Product Marketing and Enablement connects 1Password’s product strategy to the customer conversations that drive growth. In this Senior Staff individual contributor role, you’ll own the product-to-field motion for Enterprise Password Manager (EPM), Agentic Access—including Developer Tools—and Privileged Access, helping Account Executives (AEs), Sales Engineers (SEs), and Customer Success Managers (CSMs) connect the needs of Information Technology (IT), security, and engineering teams to the right solutions. Through clear technical storytelling, credible sales guidance, and close partnership with Product and Sales, you’ll help 1Password advance its mission to unleash employee productivity without compromising security. Reporting to the Director, Product Marketing and Enablement, this role is remote across the United States and Canada.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
• Experience bringing complex technical Business-to-Business (B2B) products, new use cases, or emerging categories to market.
• Experience working in a sales-led organization with enterprise sellers, Sales Engineers, technical buyers, and complex buying cycles.
• Experience building a product motion across discovery, evaluation, technical validation, purchase, and expansion.
• Experience partnering across Product, Engineering, Product Marketing, Sales, and GTM Enablement, with the ability to build credibility with technical and executive audiences.
• Deep fluency in identity security, Privileged Access Management (PAM), secrets management, or agentic access, along with working knowledge of developer tools and the ability to translate technical product behavior into clear customer-facing guidance.
• Strong written and verbal communication skills, strategic judgment, and the ability to influence senior stakeholders while making thoughtful decisions in ambiguous environments.
• Experience launching a new product, category, or sales motion in identity security, access management, developer tools, or a related technical market; using field insights, win-loss feedback, or seller research to prioritize work; or holding security certifications or equivalent technical training.
What you can expect:
• Own the product enablement plan for Enterprise Password Manager, Agentic Access—including Developer Tools—and Privileged Access, prioritizing readiness work based on business impact, customer needs, launches, and field evidence.
• Translate Product Marketing strategy into sales motions that help IT, security, and engineering buyers secure access for developers, artificial intelligence (AI) agents, and privileged users.
• Create the pitch decks, talk tracks, qualification questions, discovery guides, product training, and other field assets needed to support customer conversations from discovery through expansion.
• Define how the portfolio fits into annual sales plays, including the personas to engage at each stage of the buying journey and the role of strategic technology and AI partnerships.
• Act as an escalation point for strategic opportunities, join live customer conversations, support discovery and demos, and coach sellers through complex technical questions and objections.
• Partner with Technical Marketing and Demo Engineering to map demos to sales plays and provide the customer, use-case, and product context needed to build credible launch and sales demonstrations.
• Measure field readiness, lead win-loss analysis, identify recurring objections and adoption barriers, and bring clear recommendations to Product, Product Marketing, Sales Enablement, and senior leadership.
USA-based roles only: The annual base salary for this role is between $180,000 USD and $261,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $152,000 CAD and $220,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Singapore; Australia
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates residing in Australia or Singapore only. You can work from anywhere within those countries. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you’ll do
- Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
- Investigate and resolve inbound customer issues reported through a variety of communication channels, including email, Slack, Twitter, and Reddit
- Partner with our engineering team to document and reproduce bugs
- Surface trends and insights from customer feedback to the team at large to inform product choices
- Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations
- Deliver high-touch Enterprise support at scale, navigating complex account needs alongside Customer Success and Sales
Requirements
- Passion about technology, quality, and Linear’s mission
- Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users.
- Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile).
- Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role.
- Currently based in Australia or Singapore.
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- How Linear uses Linear: How our Customer Experience team works in Linear https://linear.app/now/cx-in-linear
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma’s AI Insights team, within Research, is hiring a builder with exceptional design craft and deep AI fluency. You will report to Noam Segal, Director of AI Insights.
You will build internal AI products that help Figmates understand our customers and their needs. These products will scale customer intimacy across Figma and inform product and business decisions.
You enjoy figuring things out by making them. You own products from the first idea through design, building, evaluation, and adoption. You build primarily with AI tools and apply strong design and product judgment throughout. You ship early, improve rapidly, and hold internal experiences to the care expected of customer-facing Figma products.
This is a full-time role that can be held from our New York City or San Francisco hub - or remotely in the United States.
What you’ll do at Figma:
Identify where Figmates need better customer understanding. Choose opportunities where an internal product can make a meaningful difference
Design clear, compelling experiences that help employees find customer evidence, understand needs, and make informed decisions
Use AI tools to build and ship internal products. Own the work from initial concept through launch and continued use
Ship focused versions early. Improve them rapidly through feedback, actual use, and careful attention to interaction and visual details
Define a high quality bar for AI behavior, evidence quality, and usability. Build evaluations that expose failures and verify improvements
Partner with Research, Design, Product, Engineering, and internal users to launch products and support adoption
Demonstrate what you build, explain your decisions, and share reusable tools and practices. Measure whether the products improve customer understanding
We’d love to hear from you if you have:
Demonstrated exceptional design craft through a background in UX or product design, with strong interaction design, visual judgment, and the ability to simplify complex workflows without sacrificing important details
Build and shipped impactful products by turning ambitious ideas into working solutions using AI tools, demonstrating significant hands-on contributions, strong execution, and sustained value beyond initial prototypes
Applied deep AI fluency to build sophisticated workflows that connect models, data, and tools, troubleshoot failures across prompts and integrations, and translate emerging capabilities into effective products
Exercised strong product judgment by identifying unmet user needs, translating complex customer information into intuitive experiences, and making thoughtful tradeoffs across scope, quality, and speed
While it’s not required, it’s an added plus if you also have:
Hold an academic background in design, interaction design, or human-computer interaction
Bring a track record in customer research or in building research platforms and tools that help employees explore customer evidence
Align teams around product priorities, communicate a clear point of view, and drive adoption by resolving competing needs with clear tradeoffs
Build evaluations based on realistic tasks to verify the accuracy, evidence quality, and usability of AI-powered products
Demonstrate familiarity with Figma’s products
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$250,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Product Marketing and Enablement connects 1Password’s product strategy to the customer conversations that drive growth. In this Senior Staff individual contributor role, you’ll own the product-to-field motion for Unified Access, Software as a Service (SaaS) Manager, and multi-product expansion, helping Account Executives (AEs), Sales Engineers (SEs), and Customer Success Managers (CSMs) connect the needs of Information Technology (IT), security, finance, and executive buyers to the right solutions. Through clear cross-product storytelling, sales guidance, and close partnership with Product and Sales, you’ll help 1Password advance its mission to unleash employee productivity without compromising security. Reporting to the Director, Product Marketing and Enablement, this role is remote across the United States and Canada.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we’re looking for:
• A track record of bringing complex technical Business-to-Business (B2B) products, new use cases, or emerging categories to market, with the ability to build product motions spanning discovery, evaluation, technical validation, purchase, adoption, and expansion.
• Familiarity with sales-led enterprise organizations, including complex buying cycles, Account Executives (AEs), Sales Engineers (SEs), technical buyers, and multi-threaded customer opportunities.
• Cross-functional leadership across Product, Engineering, Product Marketing, Sales, and Go-to-Market (GTM) Enablement, with credibility among Information Technology (IT), security, finance, and executive audiences.
• Deep fluency in multi-product enterprise software, Software as a Service (SaaS) management, or platform narratives, along with working knowledge of enterprise IT, cross-sell motions, and value-based selling.
• The ability to translate technical product behavior into clear enablement content that addresses customer problems, key use cases, and business value; collaborate effectively with Product and Engineering subject-matter experts; and earn the trust of SEs and technical buyers.
• Strategic leadership with limited supervision, including shaping portfolio priorities, readiness roadmaps, operating practices, and measurement approaches; influencing senior leaders without formal authority; and making thoughtful trade-offs in ambiguous environments.
• Strong written and verbal communication across technical, commercial, and executive audiences, including the ability to explain complex products in plain English, develop compelling narratives, maintain a clear point of view, and update recommendations when the evidence changes. You also use artificial intelligence (AI) thoughtfully to accelerate research, analysis, and content development while retaining ownership of strategy, judgment, and quality.
Preferred qualifications:
• Exposure to launching products, categories, or sales motions in SaaS management, enterprise platforms, cross-sell, or related markets; working with cross-functional buying groups and multi-threaded enterprise deals; using field data, call insights, win-loss feedback, or seller research to prioritize execution; or holding security certifications or equivalent technical training.
What you can expect:
• Own the product enablement plan for Unified Access, SaaS Manager, and multi-product expansion, prioritizing readiness work based on business impact, customer needs, launches, and field evidence.
• Own the Unified Access field narrative, master deck, pitch decks, talk tracks, qualification questions, discovery guidance, and product training that help sellers tell one connected story.
• Adapt the Unified Access and SaaS Manager stories for IT, security, finance, and executive buyers, translating product capabilities into clear customer and business value.
• Define how the products fit into cross-sell, upmarket, and multi-product sales plays, including expansion from the Enterprise Password Manager base and strategies for multi-threading opportunities.
• Act as an escalation point for strategic opportunities, join live customer conversations, support discovery and demos, and coach sellers through complex technical questions and objections.
• Equip CSMs with the stories and guidance they need to drive cross-sell, adoption, and expansion across the portfolio.
• Partner with Technical Marketing and Demo Engineering to map demos to sales plays, then use field feedback, win-loss analysis, and customer insights to improve product decisions, messaging, launches, and enablement.
USA-based roles only: The annual base salary for this role is between $180,000 USD and $261,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $152,000 CAD and $220,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Australia; Singapore
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates residing in Australia or Singapore only. You can work from anywhere within those countries. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you’ll do
- Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
- Investigate and resolve inbound customer issues reported through a variety of communication channels, including email, Slack, Twitter, and Reddit
- Partner with our engineering team to document and reproduce bugs
- Surface trends and insights from customer feedback to the team at large to inform product choices
- Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations
- Deliver high-touch Enterprise support at scale, navigating complex account needs alongside Customer Success and Sales
Requirements
- Passion about technology, quality, and Linear’s mission
- Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users.
- Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile).
- Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role.
- Currently based in Australia or Singapore.
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- How Linear uses Linear: How our Customer Experience team works in Linear https://linear.app/now/cx-in-linear
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Location: Europe
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
We're looking for a Creative Producer to help bring Linear's creative work to life. You'll work closely with Linear's internal creative studio, the Magic team, to manage projects across brand, marketing, and product launches.
In this role, you'll help keep our creative team focused and moving forward. From managing incoming requests and coordinating projects to tracking timelines and aligning stakeholders, you'll make sure great ideas turn into great work that ship on time.
What you’ll do
- Manage creative projects from initial brief through production and delivery, keeping timelines, deliverables, and stakeholders aligned
- Own the intake and coordination of creative requests across teams, helping prioritize work and allocate resources effectively
- Work closely with the Creative Director to plan projects, manage priorities, and keep the team's workload organized
- Coordinate designers, engineers, copywriters, and external collaborators to ensure projects move forward smoothly
- Work closely with stakeholders across Marketing, Product, and other teams to align on project goals, priorities, timelines, and deliverables
- Maintain clear project documentation, timelines, and status updates, ensuring everyone has visibility into ongoing work
- Identify potential blockers early, resolve dependencies, and continuously improve how the creative team operates
What we’re looking for
- 5+ years of experience in creative production, project management, or a similar role at a tech company or creative agency or in-house studio
- Strong organizational skills and the ability to manage multiple projects and competing priorities
- Excellent communication skills and confidence working with creative teams and cross-functional stakeholders
- A proactive, self-directed approach with strong ownership and attention to detail
- Good creative judgment and an appreciation for high-quality design and craftsmanship
- Experience working with designers, developers, and other creative disciplines
- Bonus: A background in design or hands-on experience with creative tools and workflows
What we offer
- Interesting and challenging work
- Work-life balance
- Competitive salary and equity
- Employee-friendly equity terms (early exercise, extended exercise)
- Stipend to set up your home office
- Paid lunch and coffee during workdays
- Work remotely, no commuting to the office
- Paid co-working space/desk at an office
- Health, dental, and vision insurance (US)
- Regular team events and offsites
- 5 weeks of paid vacation
- 4 months of paid parental leave
Learn more about Linear
- A story about our mission: Read Me https://linear.app/readme
- Scatter Brain chat with our CEO, Karri Saarinen: A better way to build software https://sarharibhakti.substack.com/p/a-better-way-to-build-software?utm_medium=web
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Location: North America; Europe
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
We're looking for a Creative Producer to help bring Linear's creative work to life. You'll work closely with Linear's internal creative studio, the Magic team, to manage projects across brand, marketing, and product launches.
In this role, you'll help keep our creative team focused and moving forward. From managing incoming requests and coordinating projects to tracking timelines and aligning stakeholders, you'll make sure great ideas turn into great work that ship on time.
What you’ll do
- Manage creative projects from initial brief through production and delivery, keeping timelines, deliverables, and stakeholders aligned
- Own the intake and coordination of creative requests across teams, helping prioritize work and allocate resources effectively
- Work closely with the Creative Director to plan projects, manage priorities, and keep the team's workload organized
- Coordinate designers, engineers, copywriters, and external collaborators to ensure projects move forward smoothly
- Work closely with stakeholders across Marketing, Product, and other teams to align on project goals, priorities, timelines, and deliverables
- Maintain clear project documentation, timelines, and status updates, ensuring everyone has visibility into ongoing work
- Identify potential blockers early, resolve dependencies, and continuously improve how the creative team operates
What we’re looking for
- 5+ years of experience in creative production, project management, or a similar role at a tech company or creative agency or in-house studio
- Strong organizational skills and the ability to manage multiple projects and competing priorities
- Excellent communication skills and confidence working with creative teams and cross-functional stakeholders
- A proactive, self-directed approach with strong ownership and attention to detail
- Good creative judgment and an appreciation for high-quality design and craftsmanship
- Experience working with designers, developers, and other creative disciplines
- Bonus: A background in design or hands-on experience with creative tools and workflows
What we offer
- Interesting and challenging work
- Work-life balance
- Competitive salary and equity
- Employee-friendly equity terms (early exercise, extended exercise)
- Stipend to set up your home office
- Paid lunch and coffee during workdays
- Work remotely, no commuting to the office
- Paid co-working space/desk at an office
- Health, dental, and vision insurance (US)
- Regular team events and offsites
- 5 weeks of paid vacation
- 4 months of paid parental leave
Learn more about Linear
- A story about our mission: Read Me https://linear.app/readme
- Scatter Brain chat with our CEO, Karri Saarinen: A better way to build software https://sarharibhakti.substack.com/p/a-better-way-to-build-software?utm_medium=web
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Product Manager, Technical, you will own and be responsible for building a world class support experience for Anthropic's customers and the Product Support team. You will partner with Product Support Operations, AI Support, Billing, Fraud, and Product Engineering teams to build the systems that decide how Anthropic's users get unblocked when something goes wrong, and how what they report turns into product fixes, in partnership with the product teams that own the experience. Claude will be the primary operator of that support experience.
Partner with Product Support Operations, AI Support, and product engineering teams to own the systems behind the support experience end to end: the path from a recurring support driver to a shipped product fix, the Claude-based AI support layer that handles most inbound volume, and the tooling that helps human agents resolve what’s left quickly and accurately. .
Your north star is fewer support cases per user, and whole categories of cases eliminated, even as the product grows. The best outcome is a case that never gets opened because the product problem behind it was found and fixed. Everything in the support experience is in scope. You decide where to start.
You'll define the end-to-end experience Claude delivers: diagnosing a billing failure, resolving it or escalating it, recognizing when the same failure is showing up across many customers, filing the bug with repro steps and a proposed fix, getting that to the engineering team that owns the driver, following up with the customer to confirm the issue was actually resolved, and confirming the category actually goes away once the fix ships.
You will define and own the strategy and roadmap for the support-to-product feedback loop, including the escalation paths for billing, fraud, and high-visibility cases, and the metrics that show whether contact rate is falling.
Responsibilities
Deeply understand the needs of Product Support Operations, AI Support, Billing, Fraud, and the product engineering teams that own support drivers, from specialists handling enterprise escalations to engineers who need a support case turned into a reproducible bug they can fix.
Define and iterate on the support-to-product loop: how a case is classified, how recurring drivers are surfaced in near real time with case examples and recommended fixes, how each driver gets a named owner, and how we confirm the fix decreased case volume. Own the metrics behind it: inbound case volume by driver, drivers fixed at the root, and time from first case to shipped fix, alongside the response-time and CSAT targets Product Support Operations already runs on.
Own the customer's experience of getting unblocked: how quickly a user reaches a resolution and how little friction they hit on the way, whether Claude resolves the case or hands it to a specialist.
Minimize the blast radius of novel issues. New models and product changes will keep creating new drivers no one can predict; catch each one at its first reports, assess impact, and get the fix prioritized while the affected group is still small.
Partner with engineering and data science to build the systems that scale with Anthropic’s growth: Claude as the first responder, the data pipeline behind driver detection, and the tooling that lets Claude hand a diagnosed case to the right team.
Drive product strategy and roadmap for the in-house Claude support layer, including what Claude resolves on its own, what it escalates and to whom, and how far it goes toward filing and fixing the underlying product issue itself.
Own the trade-off framework between intake reduction, response time, cost, and quality, making transparent prioritization decisions about which drivers get fixed first and communicating them clearly to Product Support and senior leadership.
Build conviction about what support looks like when Claude is the primary operator, and translate that into a roadmap that gets Anthropic there ahead of the volume curve.
You may be a good fit if you have
7+ years of product management experience, with deep exposure to support systems, customer operations tooling, billing or payments, or internal platforms that serve operations teams
Experience taking technical platform products from infancy to scale: you've built something from the ground up and grown it to serve demanding internal or external engineering customers
Track record of building products that balance the needs of multiple personas, and of making prioritization trade-offs between them and communicating them clearly
Ability to internalize complex technical systems (case routing, billing and payments flows, LLM-based agents, data pipelines) and translate that understanding into a comprehensive product vision
Fluent across functions: you're equally credible reading a failed-payment trace with engineers, walking a specialist through why a driver got deprioritized, and explaining intake trends to leadership
A strong thesis on how AI changes support: you've thought deeply about what happens when the agent that answers the case can also diagnose, file, and fix what caused it, and you want to build that
Experience scaling an LLM-based product or experience from prototype to real volume, and a clear view of what breaks on the way: quality drift, cost, latency, and user trust
Scrappy and resourceful: you do what it takes to get things done in a fast-moving environment
Strong candidates may have:
Built or scaled the systems behind a high-volume support operation for consumer or developer products: case data pipelines, driver analytics, or LLM-based support agents.
Shipped an LLM-based support or operations agent in production and understand the trust, escalation, and quality-measurement problems that come with it.
Defined and operationalized contact-rate or case-deflection metrics, and a point of view on how those metrics change when the fix ships in the product instead of the help center.
Scaled through hypergrowth in support-heavy environments (consumer subscriptions, developer platforms, or fintech).
Experience getting product and engineering teams to own support drivers, with proven evidence of driving ownership through clear evidence and product quality.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$385,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Reddit is continuing to grow our teams with the best talent. This role is
completely remote friendly
within the United States. If you happen to live close to one of our physical office locations (San Francisco, Los Angeles, New York City & Chicago) our doors are open for you to come into the office as often as you'd like.
Safety is central to Reddit’s mission and long-term health. Safety & Mods Data Science operates as a closed-loop system: Safety Insights helps the organization understand, measure, and prioritize risk, while Safety Enforcement Data Science builds and optimizes the models, rules, and systems that detect and mitigate abuse effectively, efficiently, and fairly.
We are looking for a Senior Data Scientist to join Safety Enforcement Data Science. You will own one or more defined enforcement problem areas and translate ambiguous abuse risks and written policy into measurable signals, labels, detection approaches, actioning logic, and evaluation plans. You will work closely with Product, Engineering, Machine Learning, Policy, Safety Operations, Threat Intelligence, and Safety Insights partners to turn analysis into scaled mitigation.
This is a hands-on role. You will investigate adversarial behavior, prototype and evaluate models and rules, tune decision thresholds, define launch guardrails, diagnose enforcement gaps, and monitor systems after deployment. You will also help the team use modern AI methods—including language models—where they improve detection, investigations, labeling, or operational workflows, with rigorous evaluation and appropriate human oversight.
This role may involve exposure to sensitive content and participation in an incident-response on-call rotation, including occasional work outside normal hours.
Responsibilities:
Own the enforcement lifecycle.
Lead a defined abuse or enforcement problem from problem framing and signal discovery through labels and taxonomies, model or rule development, thresholding, rollout, monitoring, and iteration.
Discover and characterize abuse.
Analyze large-scale behavioral, content, account, and network data to identify adversarial patterns, emerging threats, and gaps in existing mitigations.
Build and evaluate decision systems
. Develop models, classifiers, scoring systems, rules, and analytical prototypes using the statistical, machine-learning, or GenAI methods best suited to the problem.
Define decision-quality standards.
Create evaluation frameworks that address precision, recall, calibration, coverage, robustness, fairness, user friction, reviewer capacity, and other operational costs—not model performance in isolation.
Ship with engineering partners.
Partner with Engineering and Safety ML to productionize promising approaches; define data and logging needs, launch guardrails, monitoring and alerting, escalation paths, and rollback criteria.
Translate policy into systems.
Work with Policy and Safety Operations to convert written policy and product requirements into modelable targets, labels, decision rules, reviewer workflows, and measurable enforcement outcomes.
Measure real-world impact.
Design staged rollouts, experiments, and observational analyses that test whether interventions reduce harm while managing false positives and downstream effects on users, communities, and operations.
Respond and learn.
Support investigations and urgent escalations, identify mitigation options, conduct post-incident analyses, and turn one-time findings into durable detection or monitoring improvements.
Scale the team’s effectiveness.
Build reusable datasets, evaluation harnesses, monitoring tools, and documentation; communicate clear recommendations to technical and non-technical partners; and mentor junior peers when opportunities arise.
Stay ahead of the threat landscape.
Track emerging abuse tactics and advances in detection, adversarial ML, language models, synthetic data, and human-in-the-loop safety systems, and apply them pragmatically.
Required Qualifications:
Education & Experience: Ph.D. with 4+ years OR Master’s degree with 8+ years* of relevant industry experience in Data Science, Applied Science, Economics, or a related quantitative role (e.g., Statistics, Computer Science, Operations Research).
Applied experience in safety, enforcement engineering, fraud, or similar fast-paced, adversarial domains where data may be incomplete or evolving.
Expertise in SQL and Python to write production-grade, reusable analytical code and contribute directly to data pipelines.
Strong background in statistical analysis, experiment design, causal modeling, and ML techniques (e.g., classification, ranking, anomaly/pattern detection).
Practical knowledge of evaluating real-world decision systems, including sampling, label quality, class imbalance, precision/recall, calibration, thresholding, drift, and monitoring.
Proven ability to deconstruct ambiguous problems into scopable components, bias toward action, and drive impactful decisions alongside Product, Engineering, Operations, and Policy teams.
Exceptional communication skills with demonstrated ability to convey complex technical concepts, tradeoffs, and recommendations to both technical and non-technical stakeholders.
Preferred qualifications
Experience in Trust & Safety, integrity, fraud, spam and abuse, account security, cybersecurity, risk, content moderation, or another adversarial domain.
Experience with one or more enforcement-relevant methods such as graph or network analysis, NLP, embeddings, sequence or behavioral modeling, weak supervision, synthetic data, or human-in-the-loop evaluation.
Experience applying language models to detection, investigations, labeling, reviewer assistance, or workflow automation—and measuring quality, cost, latency, and safety tradeoffs.
Experience partnering with engineers to launch and monitor models or rules in production, including incident response and post-launch tuning.
Experience designing prioritization or triage systems for human review operations, including analysis of reviewer quality and capacity.
Experience assessing fairness, bias, privacy, and policy-aware tradeoffs in automated decision systems.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#LI-SP1
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$190,800
—
$267,100 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
senior
Larnaca, Cyprus; Relocation conditions:; A 2,000-euro relocation bonus (3,000 euros if relocating with family)
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УдалённоCyprus; Georgia; Poland; Spain; Serbia; Portugal
СтажёрHouston, United States
Riyadh, Saudi Arabia
УдалённоseniorUSA
ОфисParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks