Location: Bengaluru, India
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
DBSYNC is seeking an experienced Senior Support Engineer to provide technical support for its Cloud Replication software and manage enterprise customers across the USA. The ideal candidate will have 5+ years of experience in enterprise technical support, databases, CRM/ERP integrations, and cloud and on-premises environments, with the ability to troubleshoot complex issues and deliver excellent customer service while working US Central Time business hours.
Job Responsibilities:
Provide L2/L3 technical support for DBSYNC Cloud Replication and enterprise data integration solutions.
Manage enterprise customer relationships, troubleshoot technical issues, and ensure timely resolution of support cases.
Diagnose and resolve database connectivity, data synchronization, replication failures, performance, and integration issues.
Support databases, CRM platforms, ERP applications, and related enterprise systems.
Troubleshoot deployments across cloud-hosted, self-hosted, and on-premises environments.
Collaborate with engineering, product, and implementation teams to resolve complex technical issues.
Monitor replication jobs, logs, data flows, and system performance to identify root causes.
Maintain technical documentation, knowledge-base articles, and customer-facing troubleshooting guides.
Proactively communicate incident updates, resolution plans, and recommendations to enterprise clients.
Work with US-based customers during 8:00 AM–5:00 PM US Central Time.
Coordinating with internal teams as needed.
Skills and Qualifications:
5+ years of experience in technical support, software support, enterprise applications, or data integration.
Strong hands-on knowledge of SQL, relational databases, database connectivity, and troubleshooting.
Experience with CRM and ERP systems such as Salesforce, Microsoft Dynamics 365, Microsoft Dynamics 365 Business Central, or similar platforms.
Understanding of data replication, synchronization, ETL/ELT, APIs, and integration concepts.
Practical knowledge of cloud hosting platforms and on-premises infrastructure.
Experience managing enterprise customers, escalations, SLAs, and critical production issues.
Excellent communication, analytical, problem-solving, and customer management skills.
Ability to work independently from India while supporting US enterprise customers during US Central Time business hours.
Preferred qualifications
Experience with SQL Server, PostgreSQL, MySQL, Oracle, or other relational databases.
Familiarity with AWS, Microsoft Azure, or other cloud infrastructure.
Knowledge of REST APIs, authentication, networking, firewalls, and connectivity troubleshooting.
Experience with monitoring, incident management, ticketing systems, and remote troubleshooting.
Previous experience supporting SaaS products or enterprise data replication solutions.
Job Location:
Bangalore (Remote)
Work Shift:
U.S Shift (6:30 PM IST to 3:30 AM IST)
Location: Argentina; Brazil; Costa Rica; Chile; Colombia; Mexico
About Huzzle
At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Type:
Full-time
Job Summary
We are looking for a proactive, results-driven SDR to help build and scale the outbound lead generation engine for a fast-growing tech company. Both founders of the team started their careers as SDRs, so they deeply value this role and its impact on the organization. This isn't a role for someone who just wants to hit volume targets; we are looking for a strategic prospector who takes ownership of the entire top-of-funnel process. You will be responsible for identifying high-quality leads, crafting tailored messaging, and booking meetings that turn into long-term customers.
Key Responsibilities
Research, identify, and add high-quality, relevant leads to the CRM within the SaaS, E-commerce, and Customer Service sectors.
Build and manage multiple outbound campaigns targeting different customer segments and decision-maker personas.
Develop personalized messaging and multi-channel outreach sequences across email, LinkedIn, and cold calling.
Own the full execution of campaigns, including outreach cadence, follow-ups, and ongoing optimization.
Proactively engage prospects to book qualified meetings with relevant decision-makers.
Track campaign performance and maintain meticulous CRM records to ensure full visibility into the sales funnel.
Report regularly on conversion rates, outreach activity, and pipeline influence.
Requirements
Experience: Mid-level experience in Sales Development or Lead Generation.
Industry Knowledge: Must have a background in SaaS/Tech, E-commerce, and Customer Service industries.
Core Skills: Expertise in Lead Generation, Appointment Setting, LinkedIn Outreach, and Lead Qualification.
Location: Based in Latin America.
Schedule: Ability to work Pacific Time (PT) hours with a mandatory overlap between 10:00–14:00 PT.
Language: Full professional fluency in English.
Mindset: A "builder" mentality with a sense of urgency and a focus on quality over sheer volume.
Benefits
🎯 Performance-based incentives tied to SQL generation
🚀 Professional growth within a mature sales organization
🛠️ Opportunity to work autonomously with modern sales tools
💰Commission structure with high earning potential
🧠 Professional autonomy and independent work environment
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's customer-facing teams are often the first place a customer sees what Claude can do. As a Demo Engineer, you'll build the demos, reference implementations, and reusable tooling that help those teams make new capabilities tangible, relevant, and trustworthy, ideally within days of a product launch rather than weeks after.
This role sits between product engineering, technical storytelling, and GTM execution. You'll own ambiguous, high-leverage problems end to end: prototyping an agentic experience for a new capability, then hardening it into something reliable that other teams can run on their own. You'll work closely with Product, Engineering, Marketing, Operations, and our sales and solutions teams, and you'll bring what you learn from customer-facing work back to the people building the products.
Because a demo is frequently someone's first impression of what our models can and can't do, accuracy and honesty matter as much as polish. Success in this role looks like customer-facing teams demonstrating new capabilities sooner and with more confidence, recurring requests becoming reusable assets rather than one-off projects, and field insights shaping product and launch-readiness decisions.
Responsibilities
Own demo readiness for new and priority Claude capabilities, including environments, integrations, synthetic data, evaluations, reliability checks, and fallback paths
Build prototypes, agents, and reference flows that make complex capabilities concrete and tie them to clear customer outcomes
Turn recurring requests into reusable accelerators such as companion apps, templates, Skills, plugins, and self-service demo packages that scale across customer-facing teams
Partner with GTM colleagues on high-impact customer moments, unblock critical technical gaps, and spot the patterns worth turning into shared assets
Build internal agentic systems that automate demo preparation, validation, and asset maintenance, so demos stay current as products change
Translate patterns from customer-facing work into product feedback, launch-readiness priorities, and systemic improvements with Product and Engineering
Define and raise the bar for demo quality across accuracy, safety, reliability, usability, and adoption
Decide when a customer need calls for a bespoke build and when it should become a shared capability
You may be a good fit if you have
Proficiency in Python or TypeScript, with experience shipping working software end to end
Hands-on experience building applications or agents on top of LLM APIs, including prompting, tool use, and retrieval
Experience designing integrations with third-party APIs, data sources, and services
The ability to take an ambiguous capability or customer need to a working prototype quickly, and then make it reliable
Clear communication of technical concepts to both technical and non-technical audiences, including sales and solutions teams
Comfort collaborating across Product, Engineering, Marketing, Operations, and GTM teams
Experience in a demo engineering, solutions engineering, sales engineering, forward deployed engineering, developer relations, or product engineering role
A track record of building reusable internal tools, templates, or self-service assets that other teams adopted
Hands-on experience with Claude Code, the Claude Agent SDK, the Model Context Protocol (MCP), Skills, or plugins
Experience building evaluation or validation harnesses for AI systems, including reliability checks and graceful fallbacks
Experience building always-on or scheduled agentic systems that automate internal workflows
Experience building synthetic or sanitized datasets that make demos realistic without exposing sensitive information
Front-end or product design skills that help demos feel polished and intuitive
Experience supporting product launches or running launch-readiness programs
A history of turning field feedback into concrete product input that influenced a roadmap
A passion for making powerful technology safe and beneficial, and a commitment to representing model capabilities accurately and honestly
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$240,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, Australia; Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
We are currently hiring a Field CTO to join our Strategic Field Organization at a Principal Solutions Architect level to be based in
Australia or Singapore
. This role reports into our Global Head, Field CTOs. The Strategic Field Organization is a team of
Principal Solutions Architects
that supports global strategic prospects and customers. This team collaborates with the regional account teams to work together on large engagements that require a high degree of strategic planning - such as DevSecOps transformation, solution recommendations, and advisory for our customer's senior technical leadership.
Field Solutions Architects (SA) are the trusted advisors to GitLab prospects and customers during the presales motion. We demonstrate how the GitLab platform and GitLab Professional Services address common and unique business requirements. Our Solution Architect team adds value to GitLab's customers by providing subject matter expertise and industry experience throughout the sales process and collaborating internally with the product.
Our Field SA's also engage proactively with existing GitLab customers to provide thought-leadership, engage in innovative solutions, collaborate around evangelism activities around unique customer requirements (i.e. meetups and presentations) and continuously seek market feedback to improve the GitLab platform.
What you'll do
Create and maintain relationships with customer executives that contribute to large Net ARR deals and customer success
Provide executive-level, thought leadership on strategic opportunities (i.e., new logo and growth)
Curate and manage field feedback, while collaborating with the product team on roadmap and issue prioritization
Scale and grow regional-level expertise within the field (SAE/AE,SA,CSM) through contributions to enablement and content
Act as a prospect / customer advocate on DevSecOps transformation initiatives
Build and maintain select subject matter expertise related to GitLab targeted technology sectors through industry monitoring and participation in external working groups, committees and development projects
Keep up to date on GitLab-relevant emerging methodologies and technologies and leverage that knowledge to drive solution strategy and influence product strategy
What you'll bring
Significant experience as a CTO/ Principal Solution Architect with architecture of enterprise software development workflow
Experience delivering information/Cyber Security and compliance related solutions and assessments
Experience with software development tools, practices, and methodologies
Strong verbal and written skills with a strong ability to articulate and communicate strategies to all levels in an organization (i.e., executive to staff engineer)
Ability and willingness to learn and use GitLab as an integral part of the role
Ability to travel and comply with the company’s travel policy
How GitLab will support you
Be
nefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office support
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: US: Washington Remote Worker; US: San Mateo (1875 South Grant Street)
Workplace: Hybrid
ABOUT THE ROLE
Millions of small businesses and their advisors use Xero reports and insights to decide what to do next. AI is changing how people understand their finances faster than any shift since the cloud, and Reporting & Insights is where Xero meets that change. Over the next few years we’re evolving reporting and insights for the agentic era, where customers ask an AI about their numbers as often as they open a Balance Sheet. As the senior technical leader for Reporting & Insights, you’ll set the multi-year technical direction, from the reports businesses file to the insights that tell them what to do next. You’ll also help hire the first Reporting & Insights engineers in Vancouver and decide how they work.
THE TECHNICAL CHALLENGES
Set a 3-year architecture across Reporting & Insights. Reporting and Xero Analytics run on a mix of modern services and systems that have grown with Xero over many years. You’ll define one target state across both, decide how they build on Xero’s data platform, and secure the investment to get there. You’ll design for high throughput, low latency and resilience, so reporting and insights scale with Xero’s largest and most complex customers.
Evolve the platform without breaking trust. Accountants file tax returns from these numbers, so correctness comes first. You’ll lead the evolution of the data foundations behind about 150 reports, sequenced across teams and organisational boundaries. Customers keep the numbers they trust, on foundations built for what comes next.
Make reporting and insights AI-native. AI changes what reporting and insights can be: answers to plain-language questions, insights that reach customers where they work, and analysis that once took an accountant hours. Every answer still has to reconcile to the ledger. You’ll define the foundations: how agents query financial data safely, how answers stay grounded and explainable, and how we prove correctness at scale. We want teams across Xero to build on what you create.
IMPACT
In your first six months you’ll own the Reporting & Insights architecture and set a direction for the data platform and the evolution of both products that engineering, Product and leadership back.
At twelve months you will have:
- Set a multi-year technical strategy for Reporting & Insights
- Delivered new foundations for the first major report families, setting Reporting & Insights up for its next phase of growth
- Opened Reporting & Insights to bigger businesses, with performance that scales to our largest customers
- Put shared foundations for AI-native reporting and insights into production
- Grown the Lead and Senior Engineers around you and raised the technical bar across the group
Beyond year one, you’ll shape where Reporting & Insights goes next, and help steer Xero’s wider data and AI direction alongside the leadership team.
OWNERSHIP
You’re the senior technical voice for Reporting & Insights. You own the multi-year technical strategy and target architecture, and you make the calls that cross team and domain boundaries. You shape the roadmap with the GM and Product, decide where we invest in foundational capabilities, and align teams across regions behind one direction. You stay hands-on where it counts: reference implementations, foundational frameworks and the hardest architecture problems
WHO YOU’LL WORK WITH
You’ll report to the GM of Engineering. You’ll partner with the engineering managers and teams across Reporting & Insights, who know these products and their data in depth. You’ll shape the product and AI roadmap with the Reporting & Insights Product leads. You’ll also work with Principal Engineers and platform teams across Xero, including the accounting core and data platform teams that own systems we depend on.
WHAT YOU BRING
Must-have:
- You’ve set technical strategy for a domain or portfolio over a 2 to 3 year horizon, and aligned multiple teams behind it.
- You’ve led the evolution of a large, high-traffic, correctness-critical system across organisational boundaries.
- You have depth in high-throughput, low-latency, resilient distributed systems and data-heavy architecture, and you still contribute hands-on where it matters.
- You connect external shifts, AI above all, to product and architecture strategy, and you know where LLMs and agents belong in a system.
- You grow leaders. You’ve mentored Lead and Senior Engineers into bigger roles, and your writing turns complex direction into decisions people act on.
Nice to have:
- Financial, reporting or analytics domain experience
- LLM or agent-based features in production
- .NET and AWS
- A presence in the wider tech community through talks, writing or open source
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheque. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- Washington, WA & San Mateo, CA: $287,000 - $320,000 USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: San Francisco, United States
Workplace: hybrid
Talent Partner (West Coast)
Location:
San Francisco Bay Area, hybrid 3 days. Role will be remote until we open an office early 2027.
Reports to:
Senior Talent Partner
The Role
We’re looking for a motivated and collaborative Talent Partner to join our growing global People Team on a 12-month fixed-term contract with scope to become permanent.
You’ll deliver end-to-end recruitment with a primary focus on
Sales and Commercial roles
on the US West Coast, and also support hiring across Finance, Operations, Compliance and Product & Technology.
You’ll work closely with the Senior Talent Partner to deliver high-quality hires across the West Coast, and will occasionally support TA colleagues on the East Coast. This is a hands-on delivery role with the opportunity to lead special projects that influence how we attract, engage, and retain talent globally.
You’ll partner closely with hiring managers and colleagues across the People Team, acting as an ambassador for Sokin’s values and helping us build a world-class candidate experience.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business, so businesses thrive wherever they choose to grow. We deliver services across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are rapidly expanding, with an established presence in EMEA, APAC, and North America. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing fast. As we continue to scale, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Recruitment Delivery & Sourcing
Manage end-to-end recruitment for assigned roles, ensuring quality, pace, and candidate experience.
Proactively source and engage top talent across the Bay Area, wider West Coast, and global markets using a mix of direct sourcing, networking, and creative outreach.
Screen, assess, and present candidates with clarity, ensuring alignment on both skills and culture.
Maintain accurate candidate data, pipelines, and reporting in our ATS (Ashby).
Partner with hiring managers to ensure smooth process flow, timely feedback, and aligned decision-making.
Collaboration & Stakeholder Partnership
Build trusted relationships with hiring managers, understanding their teams, goals, and priorities.
Partner with the Senior Talent Partner to forecast hiring needs and contribute to workforce planning discussions.
Collaborate with the People Ops Lead to ensure seamless onboarding, contracts, and compliance.
Share market intelligence, competitor insights, and candidate feedback to inform hiring strategies, including West Coast compensation and talent trends.
Employer Brand & Candidate Experience
Champion Sokin’s culture and values through every touchpoint of the recruitment process.
Deliver a consistent, transparent, and inclusive candidate experience from application to onboarding.
Contribute to employer brand and talent attraction initiatives in collaboration with the Brand and Communications teams.
Represent Sokin externally, through digital engagement, events, or partnerships that build our presence in the fintech and payments space, including the Bay Area fintech community.
Data, Insights & Continuous Improvement
Track and analyze recruitment metrics to identify bottlenecks, trends, and areas for improvement.
Support the TA Leads in developing dashboards and data insights for leadership reporting.
Share recommendations to enhance recruitment processes, tools, and candidate engagement.
Special Projects & Growth Initiatives
Lead or contribute to projects that elevate our Talent function, e.g. diversity and inclusion initiatives, market mapping, or global recruitment campaigns.
Collaborate on process improvement, new sourcing tools, or candidate experience enhancements.
Partner with the Senior Talent Partner on content creation, social media strategy, and storytelling for our employer brand.
Support wider People Team projects, such as onboarding improvements, workforce data accuracy, or engagement initiatives.
Requirements
3–4 years of end-to-end recruitment experience, ideally within fintech, payments, or technology-driven environments, in-house or agency.
Proven experience delivering end-to-end recruitment, with a strong focus on Sales and Commercial hiring in the US (ideally the West Coast), and the flexibility to support roles across Finance, Operations, Compliance and Product & Technology.
Strong knowledge of the Bay Area and West Coast talent market.
Excellent sourcing skills across LinkedIn, job boards, social channels, and networks.
Strong organizational and prioritization skills with the ability to manage multiple roles at pace.
Proven stakeholder management, confident, professional, and collaborative, with the ability to work effectively with colleagues across time zones.
Experience using ATS tools (Ashby preferred) and maintaining accurate data pipelines.
Curious and creative, someone who enjoys problem-solving and improving how we do things.
Passionate about people, culture, and delivering a best-in-class recruitment experience.
Please note, candidates must be authorized to work in the United States.
Sokin is an equal opportunity employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Remote
As a Customer Enablement Manager, you will partner with complex enterprise customers to transform how work gets done across their organizations. You will own a portfolio of strategic customers, providing a variety of enablement activities, including discovery, workflow consultation, change management, strategic enablement, and scalable education to accelerate adoption and measurable business outcomes.
You will work closely with Customer Success, Sales, and Services to understand customer priorities, diagnose barriers to adoption, and recommend strategies that help organizations adopt new workflows and AI-enabled ways of working. As a senior individual contributor, you will serve as a trusted advisor to customers and internal partners, navigate complex stakeholder environments, and help shape repeatable approaches that strengthen Asana's broader Customer Enablement practice.
This role is West Coast based remote and is open to employees in Pacific or Mountain Standard time.
What you'll achieve
Strategic Trusted Advisory:
Develop a deep understanding of customer business priorities, operating models, and ways of working. Lead discovery with complex stakeholders and translate customer challenges into clear recommendations for workflow, enablement, and adoption strategies that drive measurable business value.
Own Complex Customer Engagements:
Independently manage complex enterprise engagements within your portfolio of strategic customers, from discovery and planning through delivery, measurement, and follow-through. Navigate ambiguity, competing priorities, and multi-stakeholder environments while keeping engagements aligned to customer and account outcomes.
Drive Workflow and AI Transformation:
Help customers rethink how work gets done by translating Asana and AI capabilities into practical, scalable use cases. Guide customers through the people, process, and behavior change required to successfully adopt new ways of working.
Executive and High-Impact Facilitation:
Design and facilitate workflow consultations, strategic workshops, enablement programs, and executive-level conversations for audiences ranging from end users and champions to senior leaders. Adapt your approach based on customer maturity, organizational complexity, and desired outcomes.
Measure and Optimize Customer Impact:
Use adoption, engagement, and efficacy data to assess whether enablement is driving meaningful behavior change and business outcomes. Identify trends, adjust engagement strategies, and use insights to strengthen customer plans and CEM programs.
Strengthen Customer Partnerships and Commercial Outcomes:
Identify risks, expansion opportunities, and new use cases through your customer engagements. Partner with account teams to connect adoption and enablement strategies to retention, expansion, and long-term customer value.
About you
6+ years of experience in customer enablement, customer success, strategic consulting, implementation, change management, professional services, or a related customer-facing role, ideally within SaaS.
Demonstrated experience independently leading complex enterprise customer engagements that combine discovery, consultation, facilitation, and enablement to drive adoption, behavior change, or business transformation.
Strong consultative skills with the ability to uncover root causes, synthesize complex information, challenge assumptions constructively, and translate ambiguity into clear recommendations and action plans.
Experience engaging and influencing senior and executive stakeholders, including navigating competing priorities and building alignment across diverse stakeholder groups.
Excellent facilitation and communication skills, with the ability to lead strategic conversations and high-impact sessions for audiences ranging from practitioners to executives.
Strong project and portfolio management skills, with a track record of independently managing multiple complex customer engagements and driving work forward without significant oversight.
Strong commercial acumen and an understanding of how adoption, customer value, retention, expansion, and organizational change are connected.
Strong product and technical curiosity, with the ability to quickly develop expertise in new technology and translate AI and workflow capabilities into meaningful customer use cases.
Data-informed and outcomes-oriented, with experience using customer signals and metrics to evaluate impact, identify risks, and adjust strategy.
Proven ability to influence cross-functional partners and contribute to improvements in programs, processes, playbooks, or customer strategy beyond your own individual accounts.
Comfortable operating in a fast-moving and ambiguous environment, exercising strong judgment, prioritization, and ownership.
Collaborative teammate who actively mentors others, shares expertise, and helps raise the quality and consistency of the broader team's work.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we'll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value, which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $147,000-167,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Lead Forward Deployed Engineer (AI Enablement)
As a Lead Forward Deployed Engineer, you will own the vision for how applied AI solves business problems at Reddit. You will identify where AI can create the most value, set technical direction, and turn that vision into production capabilities that improve how the company works across its business and technical functions like Sales, Marketing, Business Development, and Finance.
This is an opportunity to shape a growing engineering practice with impact across Reddit. Working with business leaders and the AI Platform team, you will define priorities, challenge assumptions about existing workflows, and guide investments in AI applications, agents, and automations. Your decisions will connect emerging AI capabilities to measurable improvements in quality, speed, capacity, and cost.
This is a senior technical leadership role with room to influence strategy, grow others, and build lasting capabilities across the company. Your impact will come from the business problems you help Reddit solve and the teams you make more effective.
You will also lead through delivery: organizing the work of engineers, mentoring engineers and technical leads, and establishing the architecture and engineering practices that help teams ship reliable solutions. You will remain hands-on in the most consequential work, using what you build and learn to shape shared capabilities that other teams can adopt.
Responsibilities
Build AI applications, agents, skills, connectors, and workflow automations that solve business problems at Reddit.
Translate ambiguous business problems into AI-native workflows and technical delivery plans.
Work closely with internal functions, embedding where needed to understand their work and build trust with champions, builders, and subject matter experts.
Understand function goals, jobs to be done, workflows, systems, data, and success measures.
Prototype within days and productionize priority workflows within weeks when feasible.
Integrate approved data, tools, APIs, and actions into safe end-to-end workflows.
Define evals, review gates, human-in-the-loop controls, observability, and evidence.
Launch trusted production workflows with governance, support, reversibility, and named owners.
Transfer maintainable workflows to function owners and reduce long-term dependency on the team.
Return repeated needs, blockers, and infrastructure requirements to the AI Platform Hub.
Turn local wins into reusable agents, skills, templates, connectors, playbooks, and platform patterns.
Additional Lead Responsibilities
Stay current with advances in AI models, agents, tools, and deployment practices; translate promising capabilities into Reddit’s AI strategy, roadmap, and investment priorities.
Set the vision and technical direction for applying AI to business problems across Reddit; partner with business leaders and AI Platform to prioritize opportunities and scale measurable value.
Organize and sequence engineers’ work, clarifying ownership, dependencies, and milestones; build shared capabilities that improve delivery.
Mentor engineers and technical leads through design and code reviews, strengthening applied AI, system design, evals, and production judgment.
Required Qualifications
8+ years building software, including automations, workflows, AI applications, agents, or internal tools.
Strong software engineering fundamentals and production judgment; ability to work through ambiguous business and technical discovery.
Experience with MCP, reusable tool integrations, and enterprise identity and access patterns.
Experience integrating APIs, data systems, enterprise tools, and workflow actions.
Hands-on experience building and deploying AI agents, including tool use, orchestration, state, and failure handling; production LLM experience with retrieval, structured outputs, evals, monitoring, and controls.
Demonstrated technical leadership and product judgment through architecture decisions, reviews, mentoring, and influence across teams.
Ability to prioritize ambiguous opportunities and communicate technical, business, and operational tradeoffs.
Experience creating a component, engineering practice, or architectural pattern adopted beyond your own project.
Ability to build trust with business stakeholders and establish clear decisions, responsibilities, and success measures.
P
referred Qualifications
Experience in applied AI, forward-deployed engineering, internal platforms, or enterprise workflow modernization.
Experience improving engineering practices across a team or multiple teams.
Experience delivering business-critical workflows with auditability, sensitive data, or consequential automated actions.
Experience measuring workflow gains in quality, speed, capacity, or cost.
Experience driving AI adoption through user feedback, onboarding, and training.
Benefits:
Comprehensive Healthcare Benefits
401k Matching
Workspace benefits for your home office
Personal & Professional development funds
Family Planning Support
Flexible Vacation (please use them!) & Reddit Global Wellness Days
4+ months paid Parental Leave
Paid Volunteer time off
#LI-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$194,600
—
$272,400 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
AppraisalPRO's Client Success Managers (CSM) own the relationship with each customer from on-boarding and on-going support to account expansion. The CSMs are ultimately responsible for making sure the clients in their portfolio are constantly finding value in the AppraisalPRO system.
Location: CAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West)
Workplace: Hybrid
ABOUT THE ROLE
For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence.
Payments is one of Xero’s biggest areas of investment and growth. As a Lead Engineer on Payments Platform, you’ll join early-stage initiatives and make foundational architectural decisions for capabilities that power money movement across Xero and enable new product lines globally. Your work can span shared platform capabilities and customer-facing payment products, including global bill payments.
You’ll stay hands-on in production code and proofs of concept while setting the technical direction other engineers and teams build on. It’s an opportunity to shape both the technology and the engineering practices of a growing team, with a direct connection to the problems small businesses face every day
THE TECHNICAL CHALLENGES
- A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations.
- Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record.
- High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints.
- Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture.
- AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities.
IMPACT
- First 6 months: You understand the payments platform, its consumers and the customer problems it enables teams to solve. You’ve shipped production code and aligned the team on the architecture and roadmap for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. Through mentorship, technical reviews and practical improvements, you’ve helped elevate the team’s engineering capability.
- First 12 months: Your architectural decisions are operating in production and helping new payment products launch faster. You’ve helped establish engineering standards and clear ownership for the Vancouver Payments team, and your work is reaching small businesses through faster, safer ways to pay and get paid.
OWNERSHIP
You’ll own the technical direction for your area of the payments platform, from design and proof of concept through production and on-call. You’ll lead architecture, API design and technology decisions for that area, with end-to-end accountability for reliability, security and operational excellence.
You’ll work closely with engineering and cross-functional partners to make trade-offs explicit and turn direction into delivery. Your impact will come from both your own technical contributions and the capability you build in others.
Because both the initiative and the Vancouver team are early in their development, you’ll also help shape engineering practices, quality standards and AI-assisted ways of working that make the team more effective over time.
WHO YOU'LL WORK WITH
- Lili Kan https://www.linkedin.com/in/lilixkan/, GM/VP, Payments Platform Engineering. Lili brings extensive experience building platforms and leading engineering teams in Silicon Valley. She previously led Payment Intelligence engineering at Stripe, building systems that protect payments from fraud. Before that, she spent four years at Uber, working across platform services, systems for operating self-driving fleets, and Driver Safety & Insurance Engineering.
- Jing Feng https://www.linkedin.com/in/jingff, Head of Engineering, Payments Platform. Jing brings engineering leadership experience from Uber, Apple, LinkedIn and Yahoo. Most recently, she led Risk Product Engineering at Uber, building capabilities to detect and prevent fraud and risk.
WHAT YOU BRING
Must-have:
- A proven track record of delivering highly available distributed backend systems and high-throughput services under real-world production constraints, with strong operational practices.
- Experience building platforms or products from an early idea into production, then evolving them as adoption and complexity grow.
- Deep understanding of system architecture, API design, and relational and non-relational databases, including the trade-offs between different approaches.
- Proficiency in a modern backend stack, such as C#, Java, Go or C++, and experience with cloud-native platforms such as AWS.
- Strong technical leadership: setting direction, mentoring engineers, fostering an inclusive culture and breaking complex problems into clear, actionable plans that lead to delivery.
- A hands-on approach to production code, proofs of concept and technical deep dives, alongside advanced use of AI tools to improve development workflows, with appropriate judgment and validation.
Nice to have:
- Experience in payments, fintech or money movement, such as payment orchestration, risk and fraud, or multi-provider integrations. Experience from adjacent domains with demanding reliability, security or correctness requirements is valuable too.
- Experience selectively rebuilding or modernizing established systems while continuing to deliver value to customers.
- A strong track record of partnering with Product, Design and other cross-functional teams to turn complex business needs into resilient engineering solutions.
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is $186,000 - $236,000 CAD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: US: San Mateo (1875 South Grant Street); US: Washington Remote Worker
Workplace: Hybrid
ABOUT THE ROLE
For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence.
Payments is one of Xero’s biggest areas of investment and growth. As a Lead Engineer on Payments Platform, you’ll join early-stage initiatives and make foundational architectural decisions for capabilities that power money movement across Xero and enable new product lines globally. Your work can span shared platform capabilities and customer-facing payment products, including global bill payments.
You’ll stay hands-on in production code and proofs of concept while setting the technical direction other engineers and teams build on. It’s an opportunity to shape both the technology and the engineering practices of a growing team, with a direct connection to the problems small businesses face every day
THE TECHNICAL CHALLENGES
- A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations.
- Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record.
- High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints.
- Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture.
- AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities.
IMPACT
- First 6 months: You understand the payments platform, its consumers and the customer problems it enables teams to solve. You’ve shipped production code and aligned the team on the architecture and roadmap for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. Through mentorship, technical reviews and practical improvements, you’ve helped elevate the team’s engineering capability.
- First 12 months: Your architectural decisions are operating in production and helping new payment products launch faster. You’ve helped establish engineering standards and clear ownership for the Vancouver Payments team, and your work is reaching small businesses through faster, safer ways to pay and get paid.
OWNERSHIP
You’ll own the technical direction for your area of the payments platform, from design and proof of concept through production and on-call. You’ll lead architecture, API design and technology decisions for that area, with end-to-end accountability for reliability, security and operational excellence.
You’ll work closely with engineering and cross-functional partners to make trade-offs explicit and turn direction into delivery. Your impact will come from both your own technical contributions and the capability you build in others.
Because both the initiative and the Vancouver team are early in their development, you’ll also help shape engineering practices, quality standards and AI-assisted ways of working that make the team more effective over time.
WHO YOU'LL WORK WITH
- Lili Kan https://www.linkedin.com/in/lilixkan/, GM/VP, Payments Platform Engineering. Lili brings extensive experience building platforms and leading engineering teams in Silicon Valley. She previously led Payment Intelligence engineering at Stripe, building systems that protect payments from fraud. Before that, she spent four years at Uber, working across platform services, systems for operating self-driving fleets, and Driver Safety & Insurance Engineering.
- Jing Feng https://www.linkedin.com/in/jingff, Head of Engineering, Payments Platform. Jing brings engineering leadership experience from Uber, Apple, LinkedIn and Yahoo. Most recently, she led Risk Product Engineering at Uber, building capabilities to detect and prevent fraud and risk.
WHAT YOU BRING
Must-have:
- A proven track record of delivering highly available distributed backend systems and high-throughput services under real-world production constraints, with strong operational practices.
- Experience building platforms or products from an early idea into production, then evolving them as adoption and complexity grow.
- Deep understanding of system architecture, API design, and relational and non-relational databases, including the trade-offs between different approaches.
- Proficiency in a modern backend stack, such as C#, Java, Go or C++, and experience with cloud-native platforms such as AWS.
- Strong technical leadership: setting direction, mentoring engineers, fostering an inclusive culture and breaking complex problems into clear, actionable plans that lead to delivery.
- A hands-on approach to production code, proofs of concept and technical deep dives, alongside advanced use of AI tools to improve development workflows, with appropriate judgment and validation.
Nice to have:
- Experience in payments, fintech or money movement, such as payment orchestration, risk and fraud, or multi-provider integrations. Experience from adjacent domains with demanding reliability, security or correctness requirements is valuable too.
- Experience selectively rebuilding or modernizing established systems while continuing to deliver value to customers.
- A strong track record of partnering with Product, Design and other cross-functional teams to turn complex business needs into resilient engineering solutions.
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheque. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- Washington, WA & San Mateo, CA: $206,000 - $260,000 USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: San Francisco; New York
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
We are seeking an exceptional Strategic Account Executive to lead our pursuits into the largest and most complex global enterprises. This is a senior Individual Contributor (IC) role designed for an elite enterprise seller who excels at high-stakes, multi-year deal campaigns.
Rather than managing high-velocity pipeline across a wide territory, you will hold deep ownership of a curated portfolio of Checkout’s most strategic targets (e.g., Fortune 50 / global tier-one accounts). Deal cycles on these accounts are transformative, measured in quarters and years rather than weeks, with contract values spanning tens of millions in revenue and billions in processed volume.
You will act as the "CEO of the Pursuit," orchestrating cross-functional deal squads—spanning Solutions Engineering, Product, Treasury, Legal, Regulatory, and Executive Leadership—to architect bespoke, mission-critical infrastructure solutions for sophisticated global buyers.
KEY RESPONSIBILITIES
- Strategic Account Orchestration: Develop and execute comprehensive, multi-year account penetration strategies for a select target list of mega-cap enterprises. Map complex, matrixed global organizations to uncover systemic inefficiencies in their existing payment stacks.
- Multi-Threaded Stakeholder Alignment: Build sustained, credible relationships across diverse buying centers within the enterprise—including C-suite executives, Global Heads of Treasury, Chief Technology Officers, Product Leaders, and Enterprise Procurement.
- Deal Team Leadership (Virtual GM): Mobilize, lead, and coordinate a dedicated cross-functional pursuit team (Solutions Engineers, Product Managers, Legal, Commercial Strategy, Integration Specialists, and C-level sponsors) to deliver high-impact proposals, deep-dive workshops, and executive briefings.
- Complex Commercial & Technical Architecture: Translate complex technical, regulatory, and financial mechanics (e.g., cross-border interchange, scheme routing optimization, local acquiring, unified commerce) into quantifiable ROI models and long-term business cases tailored to board-level evaluation.
- Multi-Year Pursuit Governance: Drive sustained momentum through complex, 12- to 24-plus month procurement, evaluation, and proof-of-concept cycles. Maintain discipline, milestone progression, and executive-level alignment despite organizational shifts, market changes, and competitive pressures.
- High-Stakes Contract Negotiation: Lead master services agreement (MSA) negotiations, complex pricing frameworks, service-level commitments, and risk/regulatory alignments in direct coordination with top-tier corporate legal and procurement teams.
QUALIFICATIONS & COMPETENCIES
- Proven Track Record in Mega-Deals: Substantial history of quota attainment within enterprise software, fintech, or payments, specifically characterized by multi-million-dollar ACV or platform-scale commercial contracts.
- Multi-Year Cycle Mastery: Demonstrated ability to originate, navigate, and close 12- to 24-plus month enterprise procurement cycles with Fortune 100 or global top-tier digital enterprises.
- Executive Gravitas & Technical Acumen: Comfortable commanding the room with C-level stakeholders, corporate treasurers, and technical architects; able to synthesize complex payment infrastructure nuances into clear business outcomes.
- Internal Leadership Without Authority: Exceptional ability to align internal executive stakeholders, prioritize cross-functional resources, and influence product roadmaps to win tier-one logos.
- Strategic Endurance & Analytical Rigor: High intellectual curiosity, strategic patience, and structured account planning skills (e.g., MEDDPICC, Challenger, or equivalent enterprise methodologies).
- Domain Knowledge: Prior experience in enterprise payments, financial infrastructure, cloud platforms, or complex transaction processing is strongly preferred.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
We are looking for a Principal Engineer to help define and drive the next generation of GitLab’s Fulfillment platform.
Fulfillment ensures that customers receive the right product access and can manage seats, usage, and spend across GitLab.com, Self-Managed, Dedicated, and other deployment models. Its core areas include entitlements, licensing and provisioning, seat management, usage visibility, and cost management.
The existing platform has served GitLab for approximately a decade and now faces significant challenges in scale, maintainability, and architectural complexity. This role will help us understand where we are today and define how Fulfillment should work over the next ten years.
This is a senior player-coach role. You will set architectural direction across the Fulfillment portfolio, make critical technical decisions, and work directly with teams to execute the resulting modernization strategy. You will influence across organizational boundaries while remaining hands-on in design, implementation, technical problem-solving, and mentorship.
What you’ll do
Define and communicate the long-term architecture and technical strategy for Fulfillment, including target state, principles, priorities, and migration sequencing.
Assess the current platform and address its most important risks across scale, reliability, performance, data correctness, operability, and maintainability.
Drive architectural decisions across entitlements, provisioning, seat management, usage visibility, and cost management.
Establish clear service boundaries, data ownership, contracts, and integration patterns across Fulfillment, Monetization, billing, Salesforce, and product services.
Lead an incremental modernization program that improves the existing platform while continuing to deliver customer and business value.
Partner with Engineering Managers, Product Management, and cross-functional stakeholders to turn architectural direction into executable roadmaps and shipped outcomes.
Be hands-on with the hardest problems, including prototypes, critical implementations, migrations, performance improvements, reliability work, and incident learning.
Champion practical artificial intelligence (AI) adoption across Fulfillment, including agentic coding and AI-assisted engineering workflows, and help teams apply these tools responsibly and effectively.
Mentor and coach Senior and Staff Engineers and raise the quality of technical decision-making across the organization.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
10+ years of professional software engineering experience, including substantial experience at Staff, Principal, or equivalent technical leadership level.
Direct experience building, operating, or modernizing Fulfillment systems, including areas such as entitlements, licensing, provisioning, subscription lifecycle, seat management, usage metering, usage billing, or cost controls.
A track record of setting technical direction across multiple teams and turning architecture into reliable, operated systems.
Deep experience with distributed systems, scalability, availability, performance, observability, data integrity, and failure-mode analysis.
Comfort working in one or more of Ruby, Go, and Python, with the ability to navigate both Backend and Frontend in a polyglot system.
Practical experience using artificial intelligence in software engineering, including agentic coding or AI-assisted development workflows.
Demonstrated success modernizing mature or degraded platforms without relying on a risky “big bang” rewrite.
Experience designing systems that span multiple deployment models, such as software as a service, Self-Managed, Dedicated, or disconnected environments.
Strong product and business judgment, with the ability to connect technical investment to customer experience, revenue, operational efficiency, risk reduction, and time to market.
Excellent written communication and the ability to influence senior stakeholders across teams without formal authority.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$223,000
—
$317,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As part of 1Password’s Performance & Paid Media team, you’ll help grow our Product-Led Growth (PLG) and Self-Serve business across Business-to-Business (B2B) and Business-to-Consumer (B2C) audiences. You’ll manage paid marketing programs across the funnel, turn performance data into clear decisions, and help build efficient ways of working—including through artificial intelligence (AI)-enabled workflows. Your work will help more people discover and adopt 1Password as we build a safe, simpler digital future for everyone. Reporting to the Director, Performance & Paid Media, this role is remote in the United States and Canada.
How we’re using AI today
On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights faster so we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password.
This is a remote opportunity within Canada and the US.
What we're looking for:
• 5+ years of experience in performance marketing, growth marketing, or user acquisition, ideally supporting PLG or Self-Serve business models.
• Hands-on experience managing paid marketing channels such as paid social, affiliates, display, programmatic, app-focused, influencer, or other emerging channels.
• Ability to use advertising platform data and marketing analytics to evaluate performance, make decisions, and improve campaigns when attribution data is incomplete.
• Experience connecting marketing activity to outcomes such as signups, trial starts, activation, paid conversion, customer acquisition cost (CAC), retention, or revenue.
• Strong cross-functional communication skills and the ability to collaborate with Growth, Product Marketing, Analytics, creative partners, and other stakeholders.
• Experience supporting B2C or prosumer audiences, SaaS products, or self-serve customer journeys, along with familiarity with lifetime value (LTV) and CAC analysis.
• Experience using AI-enabled tools or automated workflows to improve campaign execution, reporting, analysis, or decision-making.
What you can expect:
• Contribute to the PLG and Self-Serve performance marketing strategy across B2B and B2C audiences.
• Manage assigned paid channels and programs from awareness through conversion, including planning, execution, optimization, and reporting.
• Launch and optimize campaigns, evaluate channel performance, and identify opportunities across audiences, messaging, creative, and funnel stages.
• Build productive vendor relationships, manage account partnerships, and negotiate for stronger performance and value.
• Monitor leading indicators such as clicks, signups, trial starts, activation, and cost per acquisition, as well as outcomes including paid conversions, subscription volume, revenue, and retention.
• Design, run, and document experiments across channels, audiences, creative, offers, pricing pages, and other parts of the customer journey.
• Use AI agents and automated workflows to improve execution speed, reporting efficiency, and the quality of performance insights.
• Collaborate with campaign managers, Product Marketing, Growth, Analytics, and other partners to share learnings and make informed recommendations.
USA-based roles only: The annual base salary for this role is between $97,000 USD and $136,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $93,000 CAD and $130,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: San Francisco; Los Angeles
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their communities and build a lasting business including: paid memberships, free memberships, community chats, live experiences, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 60 million+ free new memberships for fans who may not be ready to pay just yet, and
- 10 million+ fans paying each month for exclusive access to creators' work and community.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Top Creator Management Associate (Contractor) to support our mission.
This role is based in San Francisco or Los Angeles, with an average of 40 hours per week.
About the Team
The Top Creator Management team oversees and drives platform satisfaction and growth for the highest impact and highest potential creators on Patreon. You’ll report to the Head of Top Creator Management.
About the Role
This fast paced and high-impact role requires a great level of complex problem-solving with both internal and external key partners. You’ll be responsible for the account management & success top partners and driving data-backed solutions and opportunities.
- Own growth strategy for a portfolio of 100–150 creators, segmenting your book by opportunity and risk so effort lands where it drives the most impact
- Design and run 1:many programming — cohort sessions, office hours, workshops, and templated growth plays — as the primary way you reach your portfolio
- Lead high-value 1:1 strategy sessions with priority creators to grow their communities, increase revenue, and deepen use of Patreon's tools
- Build data-backed growth recommendations from creator performance data, and track outcomes against clear goals
- Respond to inbound questions with speed and clarity, helping creators feel heard and supported
- Share updates and learning resources in ways that stay personal and actionable at volume
- Identify trends, common issues, and feedback across your book, and escalate them as product and process improvements
- Champion partner feedback to product teams to improve internal and external tooling
- Collaborate cross-functionally to continuously improve the creator experience
- Keep systems and documentation current to support smooth handoffs and knowledge sharing across the team
About You
- BA/BS degree or higher
- 3+ years in customer success, partnerships, or partner/account management, accountable for the success of existing customers, long-term ongoing 1:1 relationships, and revenue retention/growth in a B2B2C or B2B SaaS environment.
- 2+ years in the creator space influencing creator success
- Expertise in using data and analytics to develop insights for decision making.
- Excellent communication and presentation skills; must share and pitch ideas to partners and potential partners
- Analyze creator cohort performance and engagement through data-driven research, diagnostics, and benchmarking.
- Experience influencing customer behavior to drive success through effective change-management practices, coaching, and training
- Curious, empathetic, and confident offering strategic advice in short, focused interactions
- Track record of revenue and product‑adoption growth within a medium- to large- strategic portfolio.
- Patient, creative, adaptable, strategic, data-driven, collaborative, and tech + AI savvy.
- High operational rigor - disciplined CRM usage, cadence execution, and follow‑through.
Growth & Learning Opportunities
- Understand the complex business models of top‑earning creators and identify new monetization levers.
- Hone advanced relationship‑building skills with multifaceted creator teams.
- Deepen expertise in community engagement, fan conversion, and membership economics.
- Play a key role in shaping a product‑led company’s feature set for the creator economy
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accomodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates outside of our office hubs are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is hiring a Lead Recruiter to own Director-level and above hiring across our G&A and business functions. You will lead some of the company’s most critical leadership searches, partnering directly with senior stakeholders to identify and hire leaders who will shape Ramp’s next stage of growth.
You will own searches from initial scoping through close, partnering directly with executives and senior leaders across the business. You will be expected to develop real fluency in each area you support, translate ambiguous business needs into clear hiring strategies, and bring an independent point of view on talent.
This is a hands-on role for someone who is equally strong at research, assessment, stakeholder partnership, and closing. You should be comfortable challenging assumptions, navigating sensitive and confidential searches, and creating structure without slowing the business down. You should be a self-starter who thrives in ambiguity, builds pipelines from scratch, and takes ownership of moving searches forward even when the role, target profile, or process is still taking shape.
WHAT YOU'LL DO
- Own full-cycle recruiting for Director-level and above roles across G&A and business functions, from intake and market mapping through offer and close.
- Develop real fluency in the functions you support and quickly build context when taking on a new area, so you can identify the signals that distinguish exceptional leaders beyond title, company, and tenure.
- Build proactive pipelines through market research, targeted sourcing, referrals, and thoughtful engagement with passive candidates. Independently build momentum on confidential searches where broad outreach or an existing pipeline may not be available.
- Develop assessment approaches that surface a candidate’s leadership effectiveness, functional expertise, and ability to operate at Ramp’s pace and scale.
- Move fluidly across functions, evolving role definitions, and competing priorities while maintaining a consistently high bar for talent, execution, and candidate experience.
- Exercise discretion throughout sensitive searches, managing candidate information and stakeholder communication with sound judgment.
WHAT YOU NEED
- 6+ years of full-cycle recruiting experience.
- A track record of independently leading complex senior-level searches from initial scoping through accepted offer.
- Ability to advise senior leaders, challenge requirements, and influence hiring decisions through clear communication, market insight, and data.
- Demonstrated ability to build fluency in unfamiliar functions, context-switch across very different searches, and maintain strong judgment as priorities and scope change.
- A high level of ownership and comfort with ambiguity. You can turn an open-ended business need into an actionable search, build a pipeline from scratch, and drive progress without waiting for direction.
- Strong closing skills, including experience navigating competing offers, senior candidates, and sensitive searches.
NICE-TO-HAVE
- Prior experience in executive search or a dedicated leadership recruiting role, particularly across G&A or business functions.
- Experience partnering directly with CEOs or other C-suite leaders on critical hires.
- Experience improving interview architecture, scorecards, market maps, or recruiting processes where structure was limited or still being built.
- Experience developing AI-enabled recruiting workflows that were adopted beyond your own individual searches.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
УдалённоArgentina; Brazil; Costa Rica; Chile; Colombia; Mexico; Schedule: Ability to work Pacific Time (PT) hours with a mandatory overlap between 10:00–14:00 PT
San Francisco, CA | New York City, NY
УдалённоheadRemote, Australia; Remote, Singapore
ГибридUS: Washington Remote Worker; US: San Mateo (1875 South Grant Street); This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California; We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington
ГибридSan Francisco, United States; Proven stakeholder management, confident, professional, and collaborative, with the ability to work effectively with colleagues across time zones
УдалённоГеография найма не уточнена
УдалённоleadRemote - United States
ГибридleadCAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West); This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California; We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington
ГибридleadUS: San Mateo (1875 South Grant Street); US: Washington Remote Worker; This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California; We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington
ОфисSan Francisco; New York
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote (United States | Canada)
ГибридSan Francisco; Los Angeles; For remote employees located outside CA and NY, salary may vary based on location and local market conditions
ГибридleadNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)