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Location: United States; Washington, District of Columbia, United States Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com Mattermost is seeking a Senior Account Executive – Federal (Intelligence Community Focus) to own and expand one of our most strategic territories, centered on the U.S. Intelligence Community. This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the IC ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across IC agencies, program offices, and mission-aligned organizations operating in some of the most sensitive and demanding environments in the world. The ideal candidate brings deep IC domain expertise, established relationships across agency acquisition and mission stakeholders, and experience working with Federal Systems Integrators and cleared partners to accelerate program-level adoption. What You'll Do Own and Grow the Intelligence Community Territory Serve as the primary seller responsible for Mattermost's IC business, including agencies across the IC, program offices, and mission-aligned stakeholders operating in classified and controlled environments Develop and execute multi-year account strategies aligned to IC modernization, zero trust initiatives, and mission priorities Expand Mattermost's footprint across additional agencies and programs through strategic penetration and executive alignment Drive Strategic Renewals and Expansion Outcomes Maintain executive ownership of large-scale renewals and expansion motions across the territory Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes Identify cross-agency and cross-program expansion opportunities within existing deployments Close Complex Enterprise SaaS Transactions Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, accreditation workflows, and executive sponsorship Navigate IC-specific procurement environments, including FAR/DFARS requirements, classified contracting workflows, and common contract vehicles (IDIQs, GWACs, OTAs) Build strong internal deal governance and forecasting discipline through Salesforce Execute a Federal Partner Ecosystem Motion Develop and manage strategic co-sell relationships with major cleared Federal Systems Integrators (FSIs), including Booz Allen Hamilton, Leidos, SAIC, Northrop Grumman, Palantir, and others operating within the IC Partner effectively with Federal distributors and cleared VARs to navigate contract vehicles, renewal workflows, and net-new agency entry Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach Deliver Predictable Revenue and Forecast Accountability Carry and achieve an annual quota across net-new and strategic expansion outcomes Maintain high forecast accuracy, deal hygiene, and pipeline rigor Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans What We're Looking For Required Qualifications Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions Substantial experience selling directly into U.S. Intelligence Community agencies with a deep understanding of IC acquisition, accreditation, and mission environments Demonstrated success navigating IC-specific procurement, classification requirements, and authorization-to-operate (ATO) processes Experience co-selling with cleared Federal Systems Integrators and navigating partner-influenced deal structures within the IC Deep understanding of IC procurement, acquisition, and contracting processes Clearance Requirements Must be eligible to obtain and maintain a U.S. security clearance Active Secret clearance required TS/SCI strongly preferred; polygraph is a plus Preferred Qualifications Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software into IC environments Familiarity with IC-specific compliance and security frameworks including ICD 503, NIST 800-53, and cross-domain solution requirements Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6/TS networks) Established relationships within key IC agency acquisition stakeholders and cleared FSI partner ecosystems Familiarity with IC-specific contract vehicles and procurement pathways including ODNI, NSA, CIA, DIA, and other agency-specific vehicles What Success Looks Like in Year 1 Successfully retain and expand major IC renewal footprint Build executive-level relationships across IC agency acquisition and mission hierarchies Establish repeatable co-sell execution with strategic cleared FSIs Close net-new program opportunities across IC agencies and program offices Deliver predictable, finance-ready forecasting and pipeline visibility Why Mattermost Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world. If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you. Target Salary Range: $125,000 – $150,000 USD, plus commission Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan. U.S. Eligibility & Compliance This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls . #LI-KR1 Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Location: Limassol, Cyprus Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! Tickmill is looking to hire a Business Development Executive to join our rapidly expanding team. The Business Development Manager is responsible for identifying, engaging, and acquiring new business partners, including Introducing Brokers (IBs) and affiliates, to drive new client acquisition. The role is highly focused on expanding the company’s reach by developing new relationships with potential partners across global markets, with a strong emphasis on bringing in IBs who can refer high-value clients. This role involves prospecting, pitching, negotiating, and managing the onboarding of new IBs, ensuring they are successfully integrated into the partnership structure. About Tickmill. Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives such as Futures & Options. Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles, and several other locations worldwide. Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who thrive in an environment that supports growth, innovation, and excellence. We offer competitive benefits packages, frequent team initiatives, and opportunities for professional development. Join the Tigers! Key Responsibilities: Lead Generation and Prospecting: Identify new business opportunities by targeting high-potential IBs, affiliates, and other partners in the Forex industry. Partner Acquisition: Develop and execute strategic outreach campaigns via direct communication, LinkedIn, email, and industry events to engage potential IBs. Sales Funnel Management: Create, manage, and optimize a sales pipeline, ensuring timely follow-ups and converting leads into signed partners. Pitching and Negotiating: Present the company’s value proposition to potential partners, negotiate terms, and close partnership deals. Onboarding New IBs: Ensure smooth onboarding of new IBs, including contract negotiation, compliance checks, and integration into the partner program. Collaboration: Work closely with the Partnerships Department to ensure seamless handover of newly acquired IBs and maintain ongoing communication. Market Research: Stay updated on industry trends, competitor offerings, and market demands to identify new business development opportunities. Performance Reporting: Track and report on key performance indicators (KPIs), including the number of new IBs signed, the volume of client deposits from IBs, and overall performance metrics. KPIs & Targets: New IB Acquisitions: Acquire 5-10 new IBs monthly. Lead-to-Partner Conversion Rate: Achieve a 30% conversion rate from leads to signed partners. Net Deposits from IBs: Secure a minimum of $1 million in client deposits from new IBs within the first 3 months of onboarding. Sales Cycle Time: Reduce the time from lead to signed partner to an average of 30 days. Onboarding Success Rate: Ensure 95% of newly signed IBs are fully onboarded and generating deposits within the first month. Skills and Qualifications: Experience: 3-5 years of business development, sales, or partnership experience in the Forex or financial services industry. Industry Knowledge: Strong understanding of the Forex trading environment, IB models, and partner networks. Sales Skills: Proven track record of developing and closing partnership deals in a high-paced environment. Negotiation and Communication: Strong interpersonal skills, with the ability to negotiate terms and build long-lasting relationships. CRM Proficiency: Experience using CRM tools (e.g., HubSpot, Salesforce) to manage sales pipelines and track performance. Strategic Thinking: Ability to identify and develop new business opportunities in line with company growth goals. By joining us, you can expect: Unique opportunity to build a career in a global, fast-growing company. Opportunities to learn and grow through our Employee Training & Development Program. Birthday and Loyalty benefits. Make your next Career step and apply NOW! * Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.

Location: Mexico; Colombia; Argentina; Venezuela, Bolivarian Republic of; Brazil We are seeking a proactive Construction Project Manager to join a California-based construction company managing multiple active projects. In this role, you will coordinate day-to-day project needs, from reviewing construction plans and organizing subcontractors to ordering materials and scheduling deliveries. Working closely with the on-site supervisor, you will ensure that the people, materials, and documentation needed for each stage of construction are in place. This opportunity is ideal for an architect or engineer with practical construction management experience who can take ownership of assigned work, anticipate issues, and follow through independently with minimal supervision. Key Responsibilities Review and interpret construction plans to understand project scope, specifications, and material requirements. Coordinate subcontractors, communicate work requirements, and follow up on schedules and outstanding tasks. Ensure subcontractor contracts are signed and required paperwork is completed and organized. Identify and order the correct materials from suppliers based on project plans and requirements. Coordinate deliveries to ensure materials arrive when needed. Align subcontractor schedules and material availability with construction progress. Maintain regular communication with the on-site supervisor to address project needs and resolve coordination issues. Track outstanding items, identify potential delays, and proactively follow up to keep work moving. Use CAD and online supplier platforms to support project coordination and purchasing. Requirements Background in architecture, structural engineering, civil engineering, construction management, or a related field. Architects are especially encouraged to apply. At least 2 years of relevant experience in construction project management or coordination. Strong ability to read and understand architectural and engineering construction plans. Practical experience coordinating subcontractors, suppliers, and construction activities. Proficiency in CAD software , such as AutoCAD. Strong spoken and written English, including confidence communicating directly with subcontractors and suppliers by phone. Ability to work independently, prioritize competing tasks, and execute assignments with minimal supervision. Strong organization, attention to detail, and consistent follow-through. Availability for a full-time remote role with working hours aligned with the California team. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Commercial segment. As one of the first CSMs for our Commercial segment, you’ll be a thought partner both for our customers and for your cross-functional partners, helping define how Customer Success can play the most meaningful role in helping our customers harness the full potential of our products, move toward the frontier, and ultimately realize value. You'll work with organizations that move fast and push the boundaries of what's possible with AI, helping them harness the full potential of all of our Claude capabilities: from Claude Code and Cowork to the API. Drawing on both your business acumen and technical expertise, you’ll gain a deep understanding of customers’ business objectives, strategic direction, AI vision, and technical needs   to serve as a strategic advisor throughout their journey. In partnership with the broader account team, you will help customers identify the right Claude capabilities for their specific business objectives, providing best practices and guidance while supporting your customers as their usage grows and evolves. Your role focuses on helping customers both scale and optimize their usage, implement change management strategies, and maximize the value of their investment through expanded use cases and value realization measurements.  The insights you gather from your customers will directly inform our product development and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a Commercial segment and broader business. Responsibilities: Build trusting, strategic relationships with key customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion Become an expert in Anthropic's products across API, Claude Code and Claude for Enterprise, understanding the technical nuances and best practices for each to guide customers to the right solutions Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products, developing activation plans for newly sold use cases, and mapping out future consumption / adoption opportunities to drive full value from contracted commitments Serve as the customer’s thought partner, enhancing their knowledge of Claude products and advancing their journey toward the frontier by socializing Anthropic’s product roadmap, driving awareness on new products, and engaging Product PMs Develop and execute change management strategies to drive end-user adoption, including Champion Program development, Train the Trainer programs, Center of Excellence development, and overall organizational enablement Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment Identify potential use cases and lines of business not currently onboarded, partnering with customers and Sales to discover new applications for Claude across different departments, teams, and workflows Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic Develop scalable engagement strategies and playbooks to optimize efforts across your portfolio and help fellow CSM’s scale their impact You may be a good fit if you have: 4+ years of experience in Customer Success, Technical Account Management, or Solutions Engineering Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders — from developers and product managers to executives and end users Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each Strategic mindset to identify growth opportunities and translate them into actionable expansion plans Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs Passion for AI and interest in responsible development of advanced systems A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality—you're a true team player The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $200,000 — $265,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Manager, Legal Technology Services San Mateo, CA ROLE OVERVIEW The Senior Manager, Legal Technology Services (LTS) will establish and lead a dedicated team within IT Foundational Services (ITFS), part of Digital, Technology and Information, Services (DTIS). The team will support the global Legal, Public Policy & Environment, Social & Governance (LPPESG) organization by providing the technical structure, administration, development, integration and support required to operate the legal technology portfolio reliably and at scale. Reporting to the Vice President of ITFS, with a dotted-line relationship to the Director of Legal Operations, this leader will oversee team development, technical delivery and production services across the portfolio. KEY RESPONSIBILITIES The Senior Manager will be responsible for standing up the LTS function and lead the phased transition of technology services from Legal Operation to LTS. The leader would balance people leadership, technical delivery and operational accountability across four areas. Build and Lead Legal Technology Services Build, coach and develop a team of legal technology engineers and service professionals responsible for solution delivery and production support. Define the function's operating model, service catalog, engagement approach, technical standards and service-management practices. Set team objectives and performance expectations, build team capabilities, and align delivery with Legal Operations through the dotted-line relationship to the Director of Legal Operations. Foster a culture of customer focus, inclusion, technical excellence and continuous improvement. Lead Technical Delivery and Platform Lifecycle Provide technical leadership across Contract Lifecycle Management (CLM), Document Management System (DMS), Knowledge Management/Search, matter management/Entity Lifecycle Management (ELM), eBilling, Intellectual Property (IP) management, litigation and eDiscovery, legal hold, workflow, compliance, analytics and emerging legal technologies. Own the technical lifecycle of legal platforms from architecture and design through configuration, development, integration, deployment, optimization, support and retirement. Maintain an integrated view of platform dependencies, lifecycle risk, technical debt and opportunities for standardization or consolidation. Translate approved product roadmaps into technical plans, estimates, sequencing and engineering capacity requirements aligned with enterprise standards. Lead complex global implementations from solution architecture and system design through deployment, stabilization and transition to support. Oversee integrations, data migration, testing, release management and implementation readiness across platforms and geographies. Ensure solutions meet enterprise architecture, security, privacy, data governance and technology standards while addressing requirements specific to the Legal organization. Ensure Secure and Reliable Operations Own the technical health, reliability and performance of the legal technology portfolio. Establish production support, monitoring, incident and escalation management, problem management, root-cause analysis, release controls and operational service metrics. Develop plans for platform resilience, scalability, and recoverability, supported by documentation and knowledge transfer that reduce key-person dependencies. Partner with DTIS infrastructure, service management, security, data and engineering teams to ensure legal technology solutions meet enterprise requirements and make effective use of shared capabilities. Partner, Innovate and Influence Build trusted relationships across Legal, Legal Operations, DTIS, Architecture, Information Security, Privacy, Procurement, Finance and other enterprise functions; drive outcomes through influence in a matrixed organization. Partner with Legal practice teams as business subject-matter experts and Legal Operations as product owners to translate approved requirements into technology solutions, clearly communicating technical options, dependencies, risks and trade-offs. Provide technical evaluation and enablement for approved uses of artificial intelligence, including generative AI, across legal workflows, systems, data and knowledge, ensuring solutions are secure, governed, scalable and maintainable. Required Experience and Qualifications Bachelor’s degree or equivalent practical experience. 10+ years of experience in legal technology, enterprise applications, technology consulting or a related field, including significant experience delivering legal technology solutions in complex organizations. 5+ years of experience leading technical teams, with direct people-management responsibility and accountability for both solution delivery and production services. Demonstrated experience across several areas of the enterprise legal technology landscape. Proven success leading large-scale, global technology implementations across architecture, integrations, data migration, testing, deployment and stabilization in a matrixed enterprise. Strong understanding of enterprise application architecture, SaaS and cloud technologies, APIs and integrations, identity and access management, data management, information security and service management. Strong technical planning, capacity management, stakeholder management and executive communication skills, with the ability to build cross-functional partnerships and influence without direct authority. Preferred Qualifications Experience within a global corporate legal department, legal operations organization, legal technology company or consulting organization with significant enterprise legal technology responsibility. Experience modernizing fragmented or decentralized legal technology environments and establishing service management disciplines, service-level agreements, operational KPIs and governance. Experience with legal data architecture, analytics, workflow automation, enterprise integrations and AI and generative AI solutions. Professional involvement in relevant industry associations, such as the Corporate Legal Operations Consortium (CLOC) or Association of Corporate Counsel (ACC), or relevant certifications in legal operations, legal innovation or legal technology. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $198,600 — $297,800 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Workplace: none We are looking for a highly motivated Transportation Sales Executive to help build Spotter's direct-shipper freight pipeline. This is a hands-on sales role focused on identifying freight opportunities, connecting with shippers and logistics decision-makers, and helping get Spotter's 600-truck fleet into new freight opportunities. You will work closely with our sales, operations, and pricing teams to identify qualified opportunities and turn them into lanes, bids, pilots, and recurring freight. Initial Market Focus This hire will initially focus on local work around Joliet, IL and long-haul freight leaving the Joliet, IL area. What You'll Do Research and identify potential direct shippers with relevant freight volume. Build and maintain a pipeline of prospective shippers in the Joliet market. Reach out to transportation, logistics, and procurement contacts. Identify upcoming RFPs, mini-bids, pilots, and truckload opportunities . Help prospective shippers complete carrier onboarding and qualification processes. Introduce Spotter's 600-truck capacity to qualified freight opportunities. Follow up consistently with prospects and move opportunities toward a concrete next step. Work with operations and pricing to determine which lanes Spotter can service and price. Maintain accurate pipeline and account information in our CRM. Help develop direct-shipper relationships that can grow into recurring freight. What We're Looking For Previous experience in freight sales, transportation, logistics, brokerage, 3PL, or a related field is a plus. Strong communication and prospecting skills. Comfortable with outbound calls, email outreach, and LinkedIn prospecting. Understanding of FTL / truckload transportation is a plus. Ability to identify and qualify potential freight opportunities. Strong follow-up and organization skills. Comfortable using CRM systems and transportation technology. Self-motivated and comfortable working in a fast-paced environment. Willingness to learn direct-shipper sales and freight procurement . Experience with shipper RFPs, carrier onboarding, TMS platforms, digital freight platforms, or transportation procurement is a plus. What Success Looks Like Success in this role means consistently building a qualified pipeline of direct-shipper opportunities and moving prospects toward carrier onboarding, RFPs, bids, pilots, and awarded lanes. You will be measured primarily on qualified opportunities and tangible pipeline progress , rather than simply the number of calls or emails completed. Why Spotter Spotter operates a 600-truck asset base , giving you the opportunity to sell real transportation capacity and develop direct relationships with shippers. You'll have the opportunity to learn enterprise freight procurement, direct-shipper sales, and contract truckload , while growing into larger strategic accounts as you demonstrate results.

Location: Remote - United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We are seeking an Senior Enterprise Applications Engineer to own the full lifecycle of our enterprise application ecosystem—from evaluation and procurement through deployment, optimization, renewal, and retirement. This role will manage and govern a diverse portfolio of critical platforms, including Slack , Zoom , Miro , Atlassian ( Jira , Confluence ), Microsoft 365 , DocuSign , and other collaboration, HR, finance, security, and AI-driven tools. This is a highly cross-functional role requiring strong ownership, hands-on SaaS expertise, and the ability to independently lead initiatives that improve reliability, scalability, automation, and operational excellence across the enterprise. This is a remote role in US. Your responsibilities will include: Own the end-to-end lifecycle management of enterprise SaaS applications, from evaluation and procurement to deployment, optimization, renewal, and retirement. Manage the enterprise application portfolio, including major platforms such as Slack, Zoom, Miro, Atlassian (Jira, Confluence), and other collaboration, HR, finance, and security tools. Lead SaaS procurement and vendor management, including contract negotiations, renewals, cost optimization, and license management. Drive SaaS testing, onboarding, and rollout, ensuring tools meet business, security, and compliance requirements. Partner closely with Security, Legal, Privacy, AI, SOX, and Compliance teams to conduct risk assessments, security reviews, and ongoing audits for all managed tools. Evaluate and assess AI-driven tools and platforms, stay current on market trends, and guide decision-making on AI adoption across the enterprise. Ensure security, compliance, and data integrity across all enterprise applications. Act as a key stakeholder in security and compliance reviews, including vendor risk assessments and AI governance. Support Disaster Recovery (DR) and Business Continuity Planning (BCP) from a SaaS perspective, including documentation and participating in reviews and audits when required. Proactively identify opportunities for process improvement, automation, and optimization across the SaaS ecosystem. Lead cross-functional initiatives and serve as a central point of coordination between technical and non-technical teams. Establish and maintain support, documentation, and governance processes to ensure reliability and scalability of enterprise platforms. Communicate clearly with stakeholders at all levels and drive initiatives independently from concept to execution. We expect you to have: 5+ years of experience in enterprise applications, SaaS portfolio management, or enterprise IT, with strong end-to-end ownership. Deep hands-on experience managing enterprise SaaS platforms such as Atlassian, Slack, Zoom, Microsoft 365, Miro, DocuSign, and similar tools. Strong understanding of the full SaaS lifecycle, including procurement, implementation, renewals, and decommissioning. Experience working closely with Security, Legal, Compliance, Privacy, and SOX teams. Solid knowledge of AI tools and platforms, including how to assess, evaluate, and govern them from a security and compliance perspective. Proven ability to manage vendor relationships, contracts, and licensing at scale. Excellent communication and collaboration skills, with the ability to work across multiple teams and influence stakeholders. A proactive, initiative-driven mindset with the ability to operate independently in a fast-paced environment. Strong organizational skills with the ability to manage multiple priorities and projects simultaneously. Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $147,200 — $183,900 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

About Alps2Alps Alps2Alps is an innovation-driven travel tech company dedicated to travel tailored with love, powered by innovation and a commitment to the Earth. The company develops innovative solutions to drive customer satisfaction and business growth, serving hundreds of thousands of clients. About the role Looking for organized and efficient Dispatchers to coordinate transfer services in real time. The Dispatcher acts as a key contact between clients, drivers, Customer Service, and the Planning team, ensuring smooth communication and handling day-of-service tasks. Responsibilities: — Coordinate communication between clients, drivers, Customer Service (CS), and the Planning team; — Monitor real-time transportation operations, ensuring efficiency and timely service; — Support customers on the day of service, resolving issues or delays; — Use dispatch and communication tools such as IP phones, Slack, and CRM to maintain smooth operations; — Handle unexpected situations effectively to minimize service disruption; — Maintain accurate and up-to-date records in the dispatch system; — Collaborate with other departments to ensure customer satisfaction and operational success. Requirements: — Proficiency in communication platforms: IP phones, Slack, messaging apps; — Experience with dispatch management systems; — Background in logistics, tourism, taxi services, or goods delivery coordination; — Reliable PC, headphones, and microphone for communication; — Stable internet connection for remote work; — Proficiency in English (C1); knowledge of Russian or French is an asset; — Strong understanding of geographic locations within the service areas (Alps); — Ability to collaborate effectively in a team; — Excellent verbal communication and problem-solving skills; — Willingness to work 12-hour shifts, day or night; — Highly adaptable and able to manage unexpected and challenging situations. Work Schedule: — 5 days a week, 12-hour shifts with predetermined schedule (day/night shifts); — Fully remote work (excluding sanctioned countries). Contract details: — Temporary contract until April 20, 2027, with possibility of extension; — First month focused on training and learning; — From second month, performance evaluated based on KPIs. Salary Range: — 700 EUR/month during training and probation (first month); — From second month, salary ranges from €1,500 to €2,000 based on performance and KPIs. Selection process: — Group interview; — Competency-based interview; — Reference check; — Offer.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The IT Operations team keeps Anthropic running. We make sure every employee can do their best work without friction. We're hiring an IT Operations Engineer to develop our global asset management and hardware lifecycle program across our offices in San Francisco, New York, Seattle, London, Dublin and Sydney. You will bring program expertise to how we track hardware as inventory through its whole life: procurement and receiving, the inventory of record, assignment, refresh, collection and recovery, e-waste and secure disposal, and reseller relationships, iterating and scaling practices as we mature. The same person runs day-to-day operations for our corporate mobile program in addition to expertise in management of laptop and workstation lifecycle operations. You'll partner with several teams within the IT, Security and business operations organizations: IT Hardware Ops runs procurement, fleet logistics, onboarding and offboarding, the storage room, and physical intake. The Endpoint pod owns MDM, device policy and enrollment. Finance owns the budget and vendor contracts. Hardware requests that come through the IT Support queue land with the IT Support team, and you'll help define how they are handled. Responsibilities Strategy and Tooling Develop the global asset management strategy: the lifecycle model, the data we keep on every device, and how each office executes against it Select, implement and administer the asset management tool, define its data model and integrations, and partner with IT Engineering where the work needs platform-level access Contribute to and develop the processes on-site engineers in each office execute against, including the storage room process Support the evaluation and onboarding of a hardware lifecycle services vendor and, once in place, run the day-to-day relationship Inventory and Assignment Establish the inventory of record across systems and keep it accurate, from receiving through disposal: every device, its state, its location, and who has it Run audits of who-has-what and reconcile physical counts against the system of record Manage demo, loaner, and travel device inventories, ensuring devices are accurately tracked through complex logistical deployments Maintain up-to-date inventory counts and make strategic purchasing decisions in support new hire onboarding and peripherals stock levels Procurement and Refresh Support hardware purchasing through our reseller and vendor relationships, working from the refresh calendar Build out the refresh calendar and advance it across offices Reconcile purchase orders, deliveries and invoices with Accounting and vendors so that what was ordered, received, and billed line up Collection, E-waste and Disposal Develop device collection and recovery workflows: offboarding returns, refresh swaps, remote-employee returns and the BPO fleet, including the shipping and tracking that goes with them Build the e-waste program: certified recycling and secure disposal partners in each region, data destruction records, and the chain of custody from collection to certificate Handle equipment under legal hold or other chain-of-custody requirements BPO and Contingent Fleet Provision, track and recover the device fleet for our BPO partners, and be the day-to-day hardware contact for those vendors Corporate Mobile Run day-to-day operations for the corporate mobile program and write its runbook Manage deployment, break-fix, and carrier relationships associated with a mobile device fleet Automation Identify repetitive work throughout the operation and automate it with the tools at hand (scripts, systems integrations / connectors, AI tools) You may be a good fit if you Have implemented an asset management and lifecycle program for a multi-office fleet, not only run one: taken it from spreadsheets or nothing to a system of record and defined the processes around it (procurement, inventory, assignment, refresh, collection and disposal), ideally in a fast-paced or high-growth environment Have selected or implemented an asset management platform such as Jira Assets, Snipe-IT or similar, and developed the data model Have run an e-waste or secure disposal program with certified partners and chain-of-custody records Have managed reseller or vendor relationships for hardware purchasing and asset disposal Write things down: runbooks, how-to guides and knowledge base articles Recognize when a request reaches past this role and route platform work to IT Engineering, policy to the Endpoint pod, and budget to Finance Strong candidates may also Have supported a corporate mobile program or carrier account Have basic scripting experience (Bash or Python) for inventory or reporting automation Have experience using AI tools to improve personal or team productivity Have been the hands-on asset contact for an ISO 27001 or SOC 2 audit: pulled extracts from the register, produced disposal certificates and evidence of returned assets Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $180,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Manager, Customer Success – Cyber, you'll lead the Customer Success Managers who cover our cybersecurity accounts: the security, identity, cloud, data protection and observability vendors building on Claude across API, Claude Code, Cowork and other surfaces, both inside their own engineering and security organizations and embedded in the products they sell to their customers. You'll directly coach and develop a team of Customer Success Managers while keeping strategic oversight of the highest-impact engagements in the segment. This role demands exceptional people leadership combined with deep product knowledge, cybersecurity domain expertise and customer success acumen to guide your team in maximizing customer value, driving consumption, and expanding our footprint across enterprise accounts. You'll be instrumental in building scalable CS processes, methodologies, and playbooks that will define how we grow and mature as an organization. Responsibilities: Directly manage and develop a team Customer Success Managers supporting strategic cybersecurity accounts across all Anthropic products (API, Claude.ai , Claude Code) Coach team members on customer success best practices, including change management and adoption strategies, value realization, and expansion methodologies across our product suite Provide cybersecurity subject matter expertise to cyber customers and the CSMs supporting them: bring domain knowledge of security operations, detection and response, identity, cloud and data protection to customer engagements, and coach the team on how cyber vendors build, buy and embed AI so they can engage credibly with CISOs, CTOs and principal engineers Drive team accountability to core CS metrics: expansion (consumption growth, cross-sell/upsell opportunity identification), customer health scores, retention (NRR), and customer satisfaction (CSAT) Join strategic customer engagements and escalations, demonstrating executive presence with C-level stakeholders at leading cybersecurity companies Build and refine scalable CS processes including success planning frameworks, QBR templates, and expansion playbooks Partner closely with Sales to identify expansion opportunities, facilitate smooth handoffs, and ensure aligned account strategies Collaborate cross-functionally with Product, Engineering, and Marketing to advocate for customer needs and drive product adoption Contribute to hiring, onboarding, and training initiatives as the Customer Success organization scales Establish and nurture an AI-first, innovation-focused team culture, improving team processes and deepening team hands-on expertise Conduct regular 1:1s, performance reviews, and career development planning for direct reports Own portfolio-level planning and forecasting, including renewal risk mitigation and expansion pipeline development Serve as escalation point for at-risk accounts and complex customer situations within your team's portfolio Develop customer advocacy programs including case studies, testimonials, and reference architecture development Champion responsible AI deployment practices with customers and represent Anthropic's values in all customer interactions You may be a good fit if you have: 7+ years of experience in customer success, account management, or customer-facing roles, with 2+ years of front-line management experience Proven track record of managing and building customer success teams in SaaS, API, or AI/ML companies Cybersecurity experience: time spent working with or inside cybersecurity companies, or in a security-adjacent domain (security operations, detection and response, identity, cloud or data security), with the fluency to act as a credible subject matter expert for cyber customers and your team Experience managing customer portfolios at enterprise scale, including accounts with $1M-$100M+ annual contract values Strong understanding of both consumption-based and seat-based business models, with proven ability to drive adoption, expansion, and value realization across different pricing structures Technical fluency to understand AI/ML products, navigate technical conversations, and coach teams on product capabilities across multiple offerings Strong executive presence and ability to represent Anthropic with customer technical and business leaders Strong business acumen with ability to articulate value, calculate ROI, and drive customer business outcomes Ability to balance strategic thinking with tactical execution and context-switch between coaching, customer engagement, and operational planning Experience building CS processes, playbooks and operational frameworks, using data to drive team and customer outcomes Demonstrated ability to coach customer success professionals and systematically improve team performance against KPIs Track record of achieving team targets for expansion, retention and customer satisfaction Passion for responsible AI development and helping customers transform their businesses with cutting-edge technology The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Responsibilities: — Develop high-quality features and improvements in React and TypeScript, focusing on maintainability and readability. — Own features end-to-end across the UI, BFF, and async jobs, integrating with Java backend services. — Integrate UI with backend services, consuming and shaping their APIs. — Participate in design discussions and contribute to UI architecture, state boundaries, and API contracts. — Build and maintain BFF endpoints using Node.js and Fastify for UI-specific data shaping. — Design async flows for long-running analyses using BullMQ, ensuring retry-safe, idempotent jobs with clear UI status. — Optimize data-heavy reporting views with virtualization, pagination, and backend aggregation. — Use AI-assisted development tools (e.g., Claude CLI / Claude Code) efficiently, applying good judgment. — Evaluate trade-offs considering simplicity, cost, stability, and performance. — Collaborate with the team to break down work, estimate tasks, and deliver incrementally. — Work closely with backend, product, and data teams for smooth feature integration. — Engage actively in code reviews to maintain high-quality standards. — Keep up with industry trends and suggest practical improvements. Qualifications: — 7+ years of hands-on frontend development experience with strong React and TypeScript skills. — Experience owning frontend features end-to-end in production with clear separation of concerns and safe typing across API boundaries. — Solid understanding of frontend performance and scalability including re-render costs, virtualization, pagination, and progressive loading. — Comfortable working across frontend/backend boundaries, integrating with backend services and designing API contracts. — Proficient with AI-assisted development tools, able to decompose complex tasks, supervise workflows, review generated code critically, and ensure correctness, security, testing, and maintainability. — Experience with Vite (build configuration, code-splitting, developer experience) is a plus. — Experience with SQL and NoSQL databases. What we offer: — Referral Program to help grow the team. — Premium IT Equipment such as MacBook Pro or hardware of choice. — Excellent work-life balance with flexible hours and full remote possible. — Competitive compensation and benefits package. — Opportunity to work alongside top experts worldwide contributing to the Java ecosystem.

Location: Paris, France Workplace: Hybrid 🩺 Why Prévenir Prévenir is a new Occupational Health and Prevention Service (SPSTI) in the Île-de-France region. Our ambition is to rethink occupational health in order to improve its impact on employees’ lives and the experience of healthcare professionals, leveraging Alan’s technology. Our first medical centre has opened at 117 Quai de Valmy, 75010 Paris, and this is just the beginning! 👉 To learn more about what day-to-day life is like at Prévenir, click here https://prevenir.fr/carrieres. ⭐ The role, concretely Are you excited about building, structuring and scaling HR operations in a company that's just getting started? You will join Prévenir at a very early stage and help build the foundations of our People and administrative operations as the company scales. This role is particularly suited to someone who has already experienced a fast-growth environment, whether in a start-up, scale-up or during a 0-to-100 journey. We're in the early chapters: this isn't about running existing processes — it's about creating them from scratch so they hold up at much larger scale. The role brings a product mindset to People operations, where every key moment of the employee experience is carefully designed, with a constant focus on simplicity and automation. You'll work closely with Lucie, who makes the final calls depending on topic complexity and supports you as you grow into autonomy. Your time is split between: - Employee journey: onboarding, probation-period tracking, setting up and running performance reviews, feedback processes, and monitoring team engagement. - Documentation & operational efficiency: writing clear, user-centric documentation, spotting friction, simplifying or automating recurring processes. You leverage AI to multiply the impact of your work. - People admin: leave and absence management, payroll back-and-forth, contracting and employee administrative follow-up, onboarding formalities and affiliations (health/provident insurance, occupational health), GDPR compliance. - Operational finance: expense reports, preparing and sending accounting documents to Impulsa, preparing routine filings (including VAT). Over time, this person will take ownership of payroll management in coordination with our accounting partner, with training and support. 👤 The profile we're looking for Essential: - At least 5-6 years of experience in People Ops, very hands-on, and comfortable with admin topics (e.g., managing the relationship with an accounting firm) - Previous experience in a fast-scaling company, start-up or scale-up, ideally having helped build or scale People processes during a period of significant growth. - Business curiosity: genuinely interested in what's happening on the business side, and able to connect your work to where the company is heading - Versatility across People and Corporate/Admin topics, with a strong People focus - Rigour and rock-solid attention to detail - Autonomy: you don't wait to be told there's a problem — you spot it, bring a solution, and know when to loop someone in on the tricky ones - Demonstrated interest in automating and improving recurring processes, and genuine enthusiasm for AI - Comfort interacting with a wide range of stakeholders, including senior profiles when needed - Fluent English (written and spoken) to interact with the Alan team - Based in Paris or the Île-de-France region, with the ability to work onsite regularly, ideally three days per week or more. Ideally: - Experience in MedTech or in a start-up / scale-up - Sensitivity to the medical world (professional or personal) - Note: a 100% Occupational Health background may not be the right cultural fit, but worth testing 🙏 What we offer - Location: 117 Quai de Valmy, Paris 10th, in a brand-new centre designed to support high-quality practice - Base salary: between €53,000 and €61,000 gross per year, depending on experience and level - Profit-sharing scheme: 10%, in line with Prévenir’s framework - Benefits: daily transport costs covered, company restaurant, RTT days and regular team events

Location: Tirana, Albania About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced finance professional, with a real passion for delivering exceptional service in a collaborative team? Does an Assistant Country Controller role in a global tech organisation sound like your ideal next opportunity? If so, then please read on! This will be a Fixed Term Contract for 1 year, covering maternity leave Role Background As we continue to scale, we’re now looking for an Assistant Country Controller to help us focus on our local accounting & audit efforts in Albania and Kosovo. You will sit with the local operations teams in your country but you will also work directly with the centralized Finance team located in HQ in Helsinki. The Assistant Country Controller is responsible for local compliance and reporting for selected entities, but the role will also include taking initiative to up the local scalable accounting processes, while assisting the local teams with accounting related enquiries, such as payment follow-ups, explanations of reports provided to restaurant partners, debt reconciliations, communication with the vendors, etc. What makes the Finance team so special is our ‘service first’ approach to the job - we enjoy creating strong communication loops with the wider business, so that bottlenecks are minimized and that things get done quickly and efficiently. What you'll be doing Support country controller with all aspects of Wolt Albania and Kosovo  Accounting; accurate and timely monthly reporting, annual financial statements and other statutory reporting required in these countries Responsible for maintaining fully reconciled financial position in countries listed Lead the delivery of local and global finance initiatives, financial process implementation and ensuring the compliance on global policies Maintain and strengthen the key internal and external relationships including local auditors, authorities and other teams both locally and internationally Close cooperation with other local teams in order to ensure local financial matters are supported Close cooperation with the R2R (record to report) team – working closely with the GL accountants, AP, AR specialist on daily tasks. Supporting the Country Controller in any other ad hoc tasks if needed. Our humble expectations Experience with local statutory accounting and tax compliance. Solid background in relevant bookkeeping or accounting roles, preferably from a multinational company. Degree in accounting or CPA / ACCA, or equivalent experience. Experience with IFRS Demonstrable experience of autonomous problem-solving in a fast-paced environment. Comfortable in undertaking both hands-on daily tasks as well as impacting bigger picture projects and roadmaps. Excellent MS Excel skills. Prior experience in NetSuite is an advantage. Fluent in Albanian and English, both spoken and written. Based in Tirana Additional Information If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! This role will be a fixed term contract for 1 year.You will fit into a truly diverse team across 28 countries - what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: London, England; Remote, Europe; Remote, Asia; Remote, US Workplace: remote About us   Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?   We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.   Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally   Our culture   We build trusted products that help people access and discover economic opportunities.   We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.   We’re a global team building products people can actually use, turning complex technology into something simple and reliable.   We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.   About the Role Aave is looking for a Protocol Security Researcher to help build its internal protocol security function. The role sits at the intersection of smart contract security, protocol design, adversarial research, and AI-assisted review. You will help assess major protocol changes before deployment, maintain security context across Aave’s deployed systems, and reason about the risks introduced by critical dependencies, integrations, and Aave-adjacent infrastructure. This is not a narrow audit role. The goal is to improve Aave’s ability to understand and reduce protocol risk continuously. How you can make an impact: Review major Aave protocol changes before external audit or deployment Perform attacker-driven analysis of smart contracts, protocol mechanisms, and integrations Participate in design and architecture discussions early enough to influence security-relevant decisions Identify risks in Aave-adjacent systems, including assets, bridges, oracles, adapters, and critical dependencies Contribute to AI-assisted security tooling and evaluate its effectiveness in real review workflows Turn review findings into reusable knowledge, invariants, assumptions, and testing or monitoring ideas Work with monitoring and incident response teams when review findings imply operational detection or response needs Collaborate with external auditors by helping define scope, known risks, and areas of concern Let's connect if you have: 5+ years of relevant security experience Strong smart contract security background Ability to independently review complex codebases and reason about protocol-level failure modes Attacker mindset: you can move from “this looks wrong” to “this is how it could be exploited” Strong understanding of DeFi mechanisms, including lending, liquidations, accounting, oracles, collateral, governance, and integrations Evidence that you are actively using AI to improve security research, review quality, or review throughput Clear written communication: you can explain risk, impact, uncertainty, and trade-offs to engineers and non-security stakeholders Good judgment about severity, exploitability, and when a finding matters Nice to haves: Experience with formal methods, fuzzing, invariant testing, or custom security tooling Experience building internal tools for security review, code understanding, or knowledge management Experience working with external audit firms or leading audit engagements Familiarity with governance payloads, upgrade systems, permissioning, and incident response Open-source security research, published findings, CTFs, bug bounties, or prior public vulnerability research Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!   Equal opportunities statement:   Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.

Location: Hungary; Serbia; Montenegro; Portugal Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Up to 24.000 EUR Gross base salary x year - depending on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. B2B Contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Phone Etiquette Test (mock call with an AI agent) - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Romania; Serbia; Montenegro; Hungary; Portugal Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Up to 24.000 EUR Gross base salary x year - depending on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. B2B Contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Bulgaria Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Competitive salary. Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. Salary from 18.000 EUR to 24.000 EUR based on experience b2b freelancer contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Phone Etiquette Test (mock call with an AI agent) - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Greece Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working Salary from 18.000 EUR to 24.000 EUR based on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. b2b contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.