Вакансии

🔹 3+ years in Affiliate Management, ideally within iGaming, online casino or sweepstakes.

🔹 3+ years in Liquidity, Prime of Prime, PB or Bridge/Aggregation sales. 🔹 Existing network of FX/CFD brokers, prop firms or institutional clients.

Location: London 500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job About the role Medical and scientific credibility is the foundation of Flo. It’s the core of who and what we are. Our medical teams engage the experts on our medical board (120+ and counting!), establish research partnerships (Stanford University, Johns Hopkins University, Northwestern University, and others), help developers design our intuitive AI tools, check our medical accuracy, and drive medical credibility across the whole platform. Flo’s credibility is also recognised by industry leaders. In October 2026, Google Health announced a multi-year strategic partnership with Flo, bringing together Flo’s women’s health expertise with Google’s wearable technology and AI-powered coaching. Down the line, this collaboration will include consent-based data syncing between the two apps and joint research into underserved areas of women’s health, such as perimenopause, PMOS, pregnancy and postpartum recovery. For our medical team, this means even more opportunities to shape how millions of women understand and manage their health, and to hold that work to the highest standard of medical accuracy. We divide our Medical Advisors into two groups: the User Centric team and the Health Stream team. The Health Stream Medical team looks after the predictive powers of Flo, working hand in glove with product, engineers and data science to offer a truly powerful predictive experience to the millions of people who trust Flo with their health and wellbeing. The User Centric Medical team ensures that Flo’s health-related features, information and user experiences are medically accurate, relevant, understandable and genuinely useful. We provide medical expertise throughout the product development lifecycle, translating scientific evidence into accessible, actionable health experiences, and advising the wider business on what good looks like when it comes to medical credibility, and on what a clinician says a good user journey should be. This role sits in the User Centric team. We’re looking for a fully qualified doctor with experience in women’s health and health tech, who is excited about the role AI can play in medical quality and governance. You’ll work alongside highly experienced and supportive colleagues, all experts in healthtech and passionate about improving women’s health. Our team is collaborative and always happy to share knowledge, making it a great role for someone ready to make a real impact. What you’ll be doing Medical expertise, content and product development Provide expert medical guidance in women’s health, menstrual and reproductive health, fertility, contraception and related conditions Collaborate with product managers, designers, content specialists and engineers to shape health-related features and experiences from early concept through implementation Contribute to the design of user journeys, interactions and personalised experiences, ensuring medical information is relevant to users’ circumstances and questions Help define the intended medical value of product features and identify opportunities to improve their practical usefulness Support the development of onboarding flows by gathering medical research and contributing to their creation Work with members of Flo’s Expert Board to peer-review concepts and ensure adherence to the latest medical guidelines Provide expert input on medical risk assessments and on regulatory compliance in line with healthcare industry standards Continuously improve our medical review workflows Medical relevance and user-centred communication Ensure health information is not only factually accurate but also relevant, understandable and appropriate to the user’s context Adapt the depth, complexity and presentation of medical information to different user needs, levels of health literacy and stages of their health journeys Work with content and design teams so that medical communication is clear, empathetic and consistent with Flo’s tone of voice, without compromising accuracy Medical quality of AI-powered experiences Contribute to medical communication principles and response quality requirements for conversational AI and other AI-powered health experiences Evaluate AI-generated medical explanations for accuracy, relevance, clarity, completeness and practical usefulness Help develop and refine medically appropriate response patterns that provide meaningful information while respecting clinical safety requirements Design, test and monitor AI agents and AI-assisted workflows that improve the scale, consistency and speed of medical reviews and assessments Apply AI in medical governance, and work with the Medical Accuracy & Clinical Safety team to ensure improvements in user experience remain consistent with established clinical safety requirements Scientific collaboration and innovation Stay informed about developments in women’s health research, medical communication, digital health and emerging technologies Collaborate with scientific and product teams to turn new medical evidence into meaningful user-facing experiences Contribute medical expertise to the exploration of new health-related product concepts The medical face of Flo This role may involve representing Flo as a medical voice, including appearing in in-app videos, on Flo’s social media channels, and in content created for user acquisition. Comfort in front of the camera and the ability to communicate complex medical topics clearly and warmly to a broad audience are important. You’ll use tools such as Figma, Jira, Miro and Google Workspace to manage and deliver your work, alongside AI tools and agent frameworks (Claude, Datbricks, etc). Your experience Must have Medical degree Minimum 2 years of experience as a clinician Experience using AI in medical governance, quality assurance or clinical review Experience designing, integrating, validating, or evaluating AI agents and AI-assisted workflows for clinical accuracy Experience reviewing or creating user-facing health content (e.g. articles, videos, social media, in-product messaging) Willingness and ability to act as a medical spokesperson on camera and across Flo’s channels Excellent command of written and spoken English (C2 level or higher) Nice to have Experience in women’s health, either as a GP with a proven interest or as an OBGYN Understanding of clinical safety, medical governance and regulatory requirements in digital health products Experience collaborating with software product development teams on consumer health technology Experience partnering with marketing teams in a healthtech or industry setting What success looks like Acting as the main medical point of contact for User Centric topics across product, content and design Aiming for 100% medical accuracy across user-facing experiences, working closely with the Medical Expert Board and in-house medical team Bringing new, medically appropriate ideas to product and content teams Improving the quality, speed and scalability of medical review workflows, including through AI-enabled tooling Serving as a credible, trusted medical voice for Flo in video and social content #LI-Hybrid Annual Salary Range (ranges may vary based on skills and experience) £82,000 — £100,000 GBP How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. What you'll get We support impact with meaningful reward. Here’s what that looks like: Competitive salary and annual reviews Opportunity to participate in Flo’s performance incentive scheme Paid holiday, sick leave, and female health leave Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents Accelerated professional growth through world-changing work and learning support In-person collaboration and work in a hybrid model, with 3 days per week spent in the office 5-week fully paid sabbatical at 5-year Floversary Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants .

Location: Anywhere in Belgium; Anywhere in France HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ YOUR MISSION ⭐️ Taking care of our clients is at the heart of our business. Our User Care Experts are on the frontline to answer our members (via chat, email and phone), solve their problems and offer an amazing customer experience. - Helping our members - Your first mission will be to deal with our members' requests in a meaningful, delightful and timely manner. Your goal is to be transparent, accurate, clear and helpful to our members. After all, we are dealing with a crucial subject — their health — and we are committed to offering them exceptional service. - Improving Alan - As a User Care Expert, you’ll also have the opportunity to work on projects next to answering our members. The focus of these projects depends on your interest and background.  We expect you to help us implement better processes and tools, and to contribute to improving our product. This will involve analysing what you see, identifying areas for improvement and making suggestions on what we can do better. - Grow and learn - At Alan, we are dedicated to learn as much as we can. It's not every day that you can join a fast-growing company, tackling an obsolete sector by putting the member at the heart of it all. You will become an expert in healthcare and insurance, and help new members of the great healthcare team. - Pioneering - The 🇧🇪 care team today is still relatively small. However, we have bold ambitions and will grow quickly. You will be involved in building, nurturing and enhancing our care team on a daily basis.   ⭐️ JOIN THE 🇧🇪 CARE TEAM ⭐️  You will be a good fit for the role if you: - Have 2+ years of experience in: a customer-support role; or education; or communication - Are bilingual English + Dutch - Have a passion for caring for members, and solving their problems - Love written communication - Are comfortable with computers and technology in general - Have a very empathetic mindset - Are motivated and entrepreneurial - Have an enthusiasm for teamwork, learning and teaching   - Bonus points if you know how the Belgian healthcare system works — we will teach you if you don’t. 😉   Everything else you know is a plus! We want our team to be made up of a diversity of experiences and backgrounds. Do you want to get a glimpse of the team? ⬇️ Watch Elouiza's video or click on the name of Eva https://www.youtube.com/watch?v=ONiDgphIqII or Jules https://www.youtube.com/watch?v=FsBJqd_SsRg to hear their testimonials 👀 Good to know: - For this opportunity, we are aiming to hire full time and within the A1-B1 level range https://alan.com/en/careers/a/salary-equity. - Insurance is a regulated profession and requires all agents in contact with the public to pass a basic insurance knowledge test within their first year of exercise (some exemptions apply). This exam is covered by Alan ; reach out to us to know more! 🌍 HOW WE WORK - Location: You must be legally eligible to work from Belgium or France. - Remote work: We offer remote work flexibility, but we value in-person collaboration   🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!   🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

We're looking for a Performance Creative Designer with strong graphic design skills and experience using AI tools to create engaging advertising visuals for our products.

Location: Belgrade, Remote/Serbia Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Yerevan, Remote/Yerevan Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Tbilisi, Remote/Tbilisi Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Poland, Remote/Poland Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Belgrade, Remote Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Toronto, ON, Canada Workplace: OnSite This role is also advertised in French here https://jobs.ashbyhq.com/alan/6e716efd-c2eb-4dd5-8f4d-c920af9ef555. Both postings refer to the same position. _____________________________________________________________ 🎯 THE ROLE AT A GLANCE - Location: Toronto, Ontario. 4 days per week in our Toronto office + 1 day remote. You must live in Toronto or be ready to relocate. - Salary: CA$ 87,000–106,000 per year, plus equity and benefits. - Languages: Fluent written and spoken English AND French (required). - Work authorization: You must be legally authorized to work in Canada. - Channels: Chat and email. No inbound or outbound phone support. - Hours: Flexible hours on working days (no week-ends) - Team: You join a small Care team in Canada (4 people), working closely with Operations, Product, Sales and Insurance. _____________________________________________________________ 💙 WHY ALAN Health can't wait. Not for symptoms to get worse. Not for a six-month appointment. Not for a system to catch up. But that's exactly how healthcare works today. You wait, until you can't. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it's coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It's not solely a question of willpower. It's the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members (the people covered by Alan), and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. _____________________________________________________________ 📅 WHAT YOU WILL DO DAY TO DAY You will join a team of talented and committed customer support professionals, working closely with Operations, Product, Sales, Insurance, and many other teams. Your mission is two-fold: 1️⃣ Provide timely, transparent, and empowering customer support to Alan members and business clients, by chat and email. - Answer questions and solve problems, and develop expertise in healthcare systems and Alan's products. - Help members and business customers get the most value from their coverage. - Share insights with Product and Operations to improve our products and services. - Support new company onboardings. 2️⃣ Build the foundations to scale Care operations in Canada and improve the customer experience. - Work with a high degree of autonomy within a small team. - Adapt existing Care processes from France 🇫🇷, Spain 🇪🇸, and Belgium 🇧🇪 to the Canadian context, and create new processes from scratch. - Collaborate with Product, Operations, Sales, and Insurance on strategic initiatives. - Help shape onboarding and cross-functional improvements. - Contribute to hiring and, optionally, mentor other Care team members. _____________________________________________________________ 🤖 HOW WE USE AI IN THIS ROLE AI is part of how the Care team works every day, not an add-on. You will be expected to use it to: - Structure information and prepare clear, accurate answers faster. - Speed up repetitive tasks, so you can spend your time on the conversations that need a human. - Improve the quality of your responses. - Spot where a process could be simpler or automated, and help us build that improvement. AI supports you; empathy and judgment stay yours. _____________________________________________________________ 🔍 WHAT WE ARE LOOKING FOR Must-haves - 2+ years of work experience. - Fluent in written and spoken English and French. This is mandatory. - Based in Toronto or ready to relocate, and comfortable with ~4 days per week in the office. - Legally authorized to work in Canada. You also - Have a genuine passion for helping people and solving their problems. - Have excellent communication and organizational skills, and can simplify complex topics. - Are comfortable with technology and multi-channel support, and use AI enthusiastically (see above). - Show empathy, initiative, adaptability, and sound judgment. - Are comfortable in a dynamic, fast-growing environment: you adapt quickly, manage multiple priorities independently, and contribute to continuous improvement. - Bring a constructive, growth-oriented mindset. - Have experience mentoring or leading others, or are interested in developing these skills. Nice to have - Knowledge of the Canadian healthcare system. - Experience in Operations, Project Management, Product, or Account Management. _____________________________________________________________ 🚧 THIS ROLE MAY NOT BE FOR YOU IF… - You're looking for a stable, fully defined routine. We are building the Canadian Care operation from scratch, so processes will change. - You prefer working fully remote. This role is in our Toronto office about four days a week. - You're looking for a phone-based role. Support is by chat and email. - You're not fluent in both English and French, or not authorized to work in Canada. - You'd rather not use AI tools as part of your daily work. _____________________________________________________________ 🎁 PERKS & BENEFITS - Competitive salary and equity. - Six weeks of vacation and flexible working hours. - Comprehensive health insurance, 100% covered by Alan for you and your family. - Lunch allowance, coffee, and snacks. - High-quality equipment, including a MacBook Air and Bose noise-cancelling headphones. - Fully reimbursed TTC monthly pass. - 4% employer matching through our Group RRSP program. - Learning and development opportunities. - Extended parental leave. _____________________________________________________________ ⚙️ IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES If this role matches your experience, interests, or career direction, we would love to hear from you, even if you don't tick every "You also" box above. The must-haves (languages, location, work authorization) are firm. We want our team to reflect a diversity of experiences and backgrounds. Alan is committed to accessible recruitment. Learn more about About Alan https://alan.com/about, Careers https://alan.com/careers, our Medium https://medium.com/alan, blog https://blog.alan.com/, and Glassdoor https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm.

Location: Portugal Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For Creatio is looking for an experienced Production Stage Manager to lead the stage production and live execution of the conference agenda at our major global conferences. This is a hands-on leadership role for someone who knows how to bring complex live stage experiences together — from stage, sound, lighting, video, and technical production to speakers, rehearsals, and the live run of show. You’ll be the person who keeps all these moving parts connected and ensures the show part of the event runs smoothly from behind the scenes. We’re open to candidates from corporate events as well as concerts, festivals, entertainment, broadcast, theater, and other large-scale live productions. The role is based in Portugal . Responsibilities Own stage production and the run of show for Creatio’s major business conferences, ensuring smooth timing, transitions, and overall execution. Coordinate all key production elements, including audio, lighting, video, staging, presentations, music, demos, and other live content. Partner with technical vendors and production crews, ensuring the right setup, equipment, staffing, testing, and contingency plans are in place. Lead rehearsals, sound and technical checks, and ensure all production elements are ready before going live. Work hands-on with top business leaders, C-level executives, and A-list keynote speakers — guiding them through the entire performance journey, from briefings and rehearsals to backstage preparation, microphones, presentations, and stage entry. Orchestrate backstage operations and coordinate stage assistants, speaker coordinators, technical teams, and other event staff. Troubleshoot production issues and make fast, confident decisions during live events. Contribute to event planning, production schedules, stage concepts, staffing plans, and vendor selection. Help establish scalable production and stage-management standards across Creatio’s global event portfolio. Support other event initiatives and projects beyond live stage production as part of the broader Events team. Requirements 5+ years of experience in stage management, event production, show calling, live production, concerts, festivals, broadcast, theater, or large-scale corporate events, including delivering complex live events with multiple speakers, production teams, and technical elements. Strong practical understanding of audio, lighting, video, staging, and presentation systems, and experience managing production vendors and technical crews from planning to live delivery — you don’t need to operate every system yourself, but you should know how they work. Proven experience working with speakers and executives — running briefings, coordinating rehearsals, and preparing them for stage. Ability to build and manage run-of-show plans, production schedules, and contingency scenarios. Excellent organizational and communication skills and the ability to remain calm and decisive when things change unexpectedly. A proactive, flexible, hands-on mindset and willingness to take ownership beyond a narrowly defined production scope. Availability for international travel and on-site event work, including occasional evenings and weekends. Previous experience delivering international conferences in multicultural environments. What you should expect from us Growth & Development : Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact : A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For Creatio is looking for an experienced Production Stage Manager to lead the stage production and live execution of the conference agenda at our major global conferences. This is a hands-on leadership role for someone who knows how to bring complex live stage experiences together — from stage, sound, lighting, video, and technical production to speakers, rehearsals, and the live run of show. You’ll be the person who keeps all these moving parts connected and ensures the show part of the event runs smoothly from behind the scenes. We’re open to candidates from corporate events as well as concerts, festivals, entertainment, broadcast, theater, and other large-scale live productions. The role is based in Ukraine . Responsibilities Own stage production and the run of show for Creatio’s major business conferences, ensuring smooth timing, transitions, and overall execution. Coordinate all key production elements, including audio, lighting, video, staging, presentations, music, demos, and other live content. Partner with technical vendors and production crews, ensuring the right setup, equipment, staffing, testing, and contingency plans are in place. Lead rehearsals, sound and technical checks, and ensure all production elements are ready before going live. Work hands-on with top business leaders, C-level executives, and A-list keynote speakers — guiding them through the entire performance journey, from briefings and rehearsals to backstage preparation, microphones, presentations, and stage entry. Orchestrate backstage operations and coordinate stage assistants, speaker coordinators, technical teams, and other event staff. Troubleshoot production issues and make fast, confident decisions during live events. Contribute to event planning, production schedules, stage concepts, staffing plans, and vendor selection. Help establish scalable production and stage-management standards across Creatio’s global event portfolio. Support other event initiatives and projects beyond live stage production as part of the broader Events team. Requirements 5+ years of experience in stage management, event production, show calling, live production, concerts, festivals, broadcast, theater, or large-scale corporate events, including delivering complex live events with multiple speakers, production teams, and technical elements. Strong practical understanding of audio, lighting, video, staging, and presentation systems, and experience managing production vendors and technical crews from planning to live delivery — you don’t need to operate every system yourself, but you should know how they work. Proven experience working with speakers and executives — running briefings, coordinating rehearsals, and preparing them for stage. Ability to build and manage run-of-show plans, production schedules, and contingency scenarios. Excellent organizational and communication skills and the ability to remain calm and decisive when things change unexpectedly. A proactive, flexible, hands-on mindset and willingness to take ownership beyond a narrowly defined production scope. Availability for international travel and on-site event work, including occasional evenings and weekends. Previous experience delivering international conferences in multicultural environments. What you should expect from us Growth & Development : Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact : A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Poland Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For Creatio is looking for an experienced Production Stage Manager to lead the stage production and live execution of the conference agenda at our major global conferences. This is a hands-on leadership role for someone who knows how to bring complex live stage experiences together — from stage, sound, lighting, video, and technical production to speakers, rehearsals, and the live run of show. You’ll be the person who keeps all these moving parts connected and ensures the show part of the event runs smoothly from behind the scenes. We’re open to candidates from corporate events as well as concerts, festivals, entertainment, broadcast, theater, and other large-scale live productions. The role is based in Poland . Responsibilities Own stage production and the run of show for Creatio’s major business conferences, ensuring smooth timing, transitions, and overall execution. Coordinate all key production elements, including audio, lighting, video, staging, presentations, music, demos, and other live content. Partner with technical vendors and production crews, ensuring the right setup, equipment, staffing, testing, and contingency plans are in place. Lead rehearsals, sound and technical checks, and ensure all production elements are ready before going live. Work hands-on with top business leaders, C-level executives, and A-list keynote speakers — guiding them through the entire performance journey, from briefings and rehearsals to backstage preparation, microphones, presentations, and stage entry. Orchestrate backstage operations and coordinate stage assistants, speaker coordinators, technical teams, and other event staff. Troubleshoot production issues and make fast, confident decisions during live events. Contribute to event planning, production schedules, stage concepts, staffing plans, and vendor selection. Help establish scalable production and stage-management standards across Creatio’s global event portfolio. Support other event initiatives and projects beyond live stage production as part of the broader Events team. Requirements 5+ years of experience in stage management, event production, show calling, live production, concerts, festivals, broadcast, theater, or large-scale corporate events, including delivering complex live events with multiple speakers, production teams, and technical elements. Strong practical understanding of audio, lighting, video, staging, and presentation systems, and experience managing production vendors and technical crews from planning to live delivery — you don’t need to operate every system yourself, but you should know how they work. Proven experience working with speakers and executives — running briefings, coordinating rehearsals, and preparing them for stage. Ability to build and manage run-of-show plans, production schedules, and contingency scenarios. Excellent organizational and communication skills and the ability to remain calm and decisive when things change unexpectedly. A proactive, flexible, hands-on mindset and willingness to take ownership beyond a narrowly defined production scope. Availability for international travel and on-site event work, including occasional evenings and weekends. Previous experience delivering international conferences in multicultural environments. What you should expect from us Growth & Development : Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact : A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Germany; Bosnia; Norway; Estonia; Slovenia; Italy; Netherlands; Hungary; Portugal; France; Poland; Serbia; Austria; Finland; Montenegro; Slovakia; Ireland; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece; Ukraine; Sweden Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. We're looking for seasoned Product Designers who thrive in ambiguity and challenging problem spaces. n8n is a powerful, flexible technical tool, which means the problems you tackle as a designer are complex. Your design decisions must account for diverse user workflows, technical constraints, and how changes impact the entire platform. To thrive here, you will need to love talking to users, understanding technology, and reducing complexity and scope. You'll be embedded in a product squad alongside a product manager and around three to five engineers, owning the user experience for your area end to end. Our design team is small but growing, so you'll shape the craft bar and the culture, not inherit them. We're hiring designers across the following teams: - Enterprise (two roles - Governance & Observability, and Licence & Billing): You've worked on technical B2B platforms. You've designed for scale, governance, and collaboration across teams, including permissions, environments, observability, and failure modes included and you're comfortable making deeply complex systems feel coherent and simple. - Adore - Adoption & Retention: You have exceptional product sense and can connect disparate elements into a coherent whole. You'll take something complex, with many moving parts, and make it make sense - shaping what the visual layer of n8n becomes next. Experience with data visualisation is welcome; deep technical expertise isn't required. - n8n Labs: As a Product Designer, you'll own discovery end-to-end, spotting the riskiest assumptions, running the research, and turning findings into decisions without waiting on a brief. You move fast, cut scope without losing what matters, and you're hands-on enough to build and ship your own prototypes, including using AI tools to get there quicker. You've got product and business judgment, not just craft; you can spot an opportunity and make the case for it. Founder or co-founder experience is a helpful signal but not a requirement. Team assignment is confirmed at the offer stage and may be subject to change as the team structure evolves. 🎯 Regardless of the team, your main goal will be to lead end-to-end product design on complex workflows that elevate n8n's user experience, ship measurable outcomes, and raise the quality bar across our platform. To do so, here are your responsibilities: End-to-end product design - Lead the full design process for your team, from discovery to polished delivery, collaborating closely with PMs and engineers. - Consistently ship high-quality, visually cohesive designs that improve the overall UX at every release. - Work effectively on complex features and understand the underlying technology. - Take ownership of complex, multi-faceted problems and drive them to completion with initiative and autonomy. Research, feedback, and UX quality - Own the direction of research for your team, decide when it's needed, choose the right methodology, and take the initiative without waiting to be told. - Champion the user by running interviews, usability tests, and research to inform critical product and business decisions. - Master the feedback loop by gathering, synthesizing, and acting on input while giving actionable critique to elevate teammates' work. - Balance speed and quality in an MVP-driven environment, navigating ambiguity while maintaining a high bar. Systems thinking and platform coherence - Design in systems, integrating solutions into the broader n8n platform and safeguarding the product's big picture. - Account for edge cases, constraints, and interaction details so users never end up in impossible states. - Collaborate across teams and designers to ensure consistency and quality across shared patterns and components. Strategy, impact, and innovation - Shape team strategy by influencing planning, prioritization, and scope with a strong design perspective tied to KPIs. - Explore and adopt AI and automation tools to push the boundaries of design practice and AI-powered workflows. Senior or Staff? We're open at both levels, and we'll calibrate with you during the process. At Senior, you own your squad's design end-to-end and ship work that raises the bar for your area. At Staff, you do that, and your influence reaches beyond your own squad - you shape patterns other designers build on, and you take on the problems that span teams. Both are hands-on: this is not a step away from the craft. REQUIREMENTS Must-haves - 🎨 Product design excellence: You're proficient across product design, UX, UI, and qualitative research, delivering polished, detail-oriented work. - 🧠 Technical mindset: You collaborate effectively with engineers and understand how software is built, including common web technologies. You don't need to write code, but you do need genuine curiosity about what's happening underneath - APIs, webhooks, data structures and how workflows actually execute. - 🧭 Ownership & delivery: You've shipped end-to-end features in smaller teams or startups and can drive complex problems to measurable outcomes. - ⚡ Fast, focused execution: You operate at high speed in an MVP-driven environment, balancing quality and velocity amid ambiguity. - 📈 Outcome orientation: You use research and metrics to inform decisions and consistently deliver solutions that enable team KPIs. - 🤝 Feedback & collaboration: You're open and non-defensive in critique and provide actionable feedback that raises the team's bar. - 🧪 Curiosity for AI: You're enthusiastic about AI and innovation, actively exploring new tools and approaches to advance the craft. - 📅 Experience level: You have 5+ years in product design with demonstrable impact on shipped products. Nice-to-haves - 💻 Front-end fluency: You can prototype using HTML/CSS/JavaScript, with or without AI coding tools, and can collaborate effectively with engineers on the result. - 🧩 AI & automation domain: You've designed AI or automation products; familiarity with n8n is a plus. - 🔁 Process improvement: You proactively refine team rituals and workflows to increase effectiveness. - 📚 Continuous growth: You invest in your craft and are motivated by creating tangible product and company impact. - 🔎 Discovery frameworks: You know methodologies like Continuous Discovery or Shape Up. - 📊 Data-informed design: You're comfortable with metrics, A/B testing, or SQL to guide decisions. - 🚀 Entrepreneurial drive: You've built startups or side projects that show initiative and creative problem-solving. Why join us? At n8n, your work won't disappear into a slide deck. You'll lead high-impact design across core product surfaces, shaping AI-powered workflows, enterprise governance and billing, and how people discover and adopt n8n, from discovery to delivery. You'll join a fast-growing, Europe remote-first company where autonomy, experimentation, and craft matter, partnering closely with PMs and engineers to ship real outcomes to a passionate global community. Sound like a challenge you're excited to take on? Apply now and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Berlin Office; Netherlands; Portugal; Germany; Austria; Lithuania; Ireland; Denmark; Belgium; United Kingdom; Spain Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. As our portfolio is expanding, we're looking for an additional Customer Success Manager for our Guided segment. You will serve as the primary post-sales partner for a portfolio of approximately 30 enterprise accounts across the EMEA region, guiding customers from onboarding through scaled adoption and long-term expansion. You’ll run a strong operating cadence across customer engagements — including kickoffs, success planning, executive business reviews, adoption reviews, and renewals — helping customers translate product usage into measurable business outcomes and clear ROI. You will proactively manage customer health, identify risks before they become blockers, and drive resolution across technical and business stakeholders. In addition, you’ll help design scalable playbooks and programs that improve customer outcomes across the broader customer base. Working closely with Support, Solutions Engineering, Product, and Sales, you’ll turn technical success into durable revenue growth by driving adoption, renewals, and expansion opportunities that contribute to strong enterprise net revenue retention. WHAT YOU’LL BE DOING - Own a portfolio of n8n enterprise customers, acting as the primary post-sales partner across onboarding, adoption, and renewal - Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, responsibilities, and measurable outcomes - Drive onboarding and enablement across technical and business audiences, accelerating time-to-value and unblocking implementation challenges - Establish a strong operating cadence (health checks, executive syncs, QBRs), using customer data and adoption insights to guide priorities and decisions - Monitor customer health and product usage signals to proactively identify risks, manage escalations, and maintain stakeholder alignment - Quantify and communicate business value throughout the customer lifecycle, building ROI narratives tied to adoption, efficiency gains, and business impact - Identify and progress expansion opportunities (upsell/cross-sell), partnering with Account Executives on account strategies that drive customer growth - Partner closely with Support, Solutions Engineering, and Product teams to resolve blockers quickly and deliver a seamless customer experience - Provide structured, actionable feedback to Product and Engineering, representing customer needs and helping shape roadmap priorities REQUIREMENTS 🤝 Enterprise Customer Success experience: You’ve managed a portfolio of enterprise SaaS customers and can confidently run kickoffs, onboardings, stakeholder alignment, and QBRs end-to-end. 💻 Technical fluency: You can engage credibly with IT and engineering stakeholders across topics like APIs, integrations, authentication, environments, and automation architecture, and know when to escalate. 💼 Commercial acumen: You’ve supported renewals and expansion opportunities (upsell/cross-sell), with a track record of driving retention and growth outcomes. 📊 Value & outcomes mindset: You’re comfortable translating product usage into measurable business outcomes, ROI, and executive-ready narratives. 🧭 Operational rigor: You run a structured operating cadence, manage competing priorities effectively, and keep stakeholders aligned with strong follow-through. 🗣 Clear, high-trust communication: You communicate clearly with both technical builders and executive stakeholders, and you’re known for building durable customer relationships. 🤝 Cross-functional collaboration: You partner effectively with Sales, Support, Solutions Engineering, and Product to unblock customers and improve the customer journey. 🌱 Builder mindset in ambiguity: You thrive in fast-moving environments, take ownership, and enjoy building processes as the company scales. 🤖 Automation + AI curiosity: You’ve used automation, AI tools, or workflow platforms before and can bring ideas that improve customer value realization. NICE-TO-HAVES 🚀 Startup/scale-up experience: You’ve operated in high-growth environments and enjoy “building the plane while flying it.” 🎓 Technical or STEM education: Degree or equivalent experience in a technical field such as Computer Science, Engineering, or similar. 🧩 Familiarity with n8n or similar platforms: Experience with workflow automation, integration, or iPaaS platforms will help you ramp quickly. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Cardiff, London or Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰£41,300-52,250  + equity + Incentive Awards tied to your performance + Benefits ✨ Our VAIB team⭐ Making money work for everyone is what we do at Monzo, but it only counts if it works for the people who need support the most. Our Vulnerability, Accessibility, Inclusion and Bereavements (VAIB) team is dedicated to breaking down barriers across the bank. We make sure that whether a customer is vulnerable, disabled, excluded, or experiencing a bereavement, they get a product and a service that is empathetic, accessible, and built entirely with them in mind. 🔑You’ll play a key role by... As External Partnerships & Engagement Manager, you will strategically manage a portfolio of VAIB partnerships that bring vital specialist expertise and enhanced support to Monzo's most vulnerable customers. You will proactively identify new partnership opportunities while leveraging data and customer feedback to continuously monitor and maximize the value of your existing relationships. Ultimately, you will collaborate with cross-functional teams to translate this external insight and lived experience into tangible, practical improvements across our products, services, and customer journeys. Manage Partnership Lifecycles: Own the end-to-end portfolio of VAIB external partnerships, from identifying strategic opportunities to onboarding, ongoing relationship management, and appropriate exits. Drive Data-Led Impact: Continuously evaluate partnership performance using data and operational feedback, clearly reporting successes and confidently acting to strengthen or stop underperforming relationships. Oversee Governance and Risk: Partner with Supplier Operations to conduct robust due diligence, ensuring all external relationships strictly adhere to Monzo’s risk, governance, and regulatory expectations. Translate Insights into Action: Leverage specialist partner knowledge to identify opportunities and drive tangible improvements across vulnerable customer journeys, products, and support strategies. Lead Lived-Experience Research: Own the Signposting Standard and collaborate with the Research team to capture lived experiences, turning best-practice insights into clear cross-functional recommendations. Deliver Community Engagement: Plan external awareness campaigns, host expert listening sessions, and collaborate with Public Policy and Communications to amplify Monzo's impact and support media activity. 🤩 We’d love to hear from you if… You have a deep understanding of VAIB principles and the barriers vulnerable customers face, driven by a strong commitment to improving customer outcomes through meaningful external collaboration. You have proven experience managing external relationships, going beyond relationship-building to set clear objectives, build trust, and hold both internal and external stakeholders accountable for delivering measurable benefits. You have experience evaluating partnership effectiveness using data and customer feedback, and are highly skilled at translating external expertise and lived experiences into practical, actionable recommendations for teams across Monzo. You have a strong grasp of due diligence and risk management, ensuring all external partnerships are supported by rigorous governance and robust, accurate documentation. You are a highly organised problem-solver capable of managing multiple competing priorities, confidently navigating challenging stakeholder conversations, and proactively course-correcting when partnerships fail to deliver their intended value. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £41,300-52,250 ➕Incentive Awards tied to your performance. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . 🌈 The application journey has 3 key steps Recruiter call (25 minutes) Values & Behaviours Interview (60 minutes) Role Specific Interview (60 minutes) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-CB4 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role We're looking for a Backend Engineer to join our Repository Services team in GitLab's Create stage. The team owns the repository side of Source Code: how code gets into a repository, who may change it, and how those changes are verified. We build this as an access layer on the primitives the Gitaly team provides, for GitLab's own features and for the artificial intelligence agents now writing and pushing code alongside people. You'll work in one of GitLab's oldest and most complex product areas, using Ruby and GraphQL across GitLab.com , self-managed instances, and GitLab Dedicated. Repository Services is a new team, and its first months are about reliability and support, so you'll spend real time on performance and structured query language tuning, caching, rate limiting, testing, observability, and resiliency, with experienced team members to lean on. You'll collaborate with product management, product design, testing, security, user experience research, technical writing, Gitaly, Code Review, and the other Source Code teams. What you'll do Develop secure, well-tested, performant features and improvements using Ruby and GraphQL. Work through complex requirements and legacy constraints to deliver clear solutions while protecting the reliability of this critical system. Design and maintain backend services, application programming interfaces, data models, and business logic that control how code reaches a repository, who may change it, and how it is verified. Build on the primitives Gitaly provides and work closely with the Gitaly team. Triage and fix bugs and support requests for the features the team owns. Collaborate across functions and teams, both asynchronously and synchronously, and involve domain experts when their input will improve the outcome. Use artificial intelligence agents for well-scoped work when they can speed up delivery without sacrificing quality, and critically review their output. Write maintainable code that follows GitLab's standards and contribute to constructive code reviews. Help strengthen reliability by monitoring production health metrics, participating in Tier 2 on-call, troubleshooting incidents, contributing to root cause analysis, and improving observability and resiliency. Share knowledge through code review, technical documentation, and everyday collaboration while learning from others. Take part in on-call or operational support where your team’s ownership model requires it. What you'll bring Professional experience building backend web applications, services, or application programming interfaces, with experience using Ruby and GraphQL. An understanding of relational databases, structured query language, data modeling, caching, background processing, and backend performance practices. Experience contributing to user-facing workflows and maintaining their underlying systems. Experience writing backend unit and integration tests, with familiarity with the testing pyramid, Git, and collaborative code review processes. Experience using artificial intelligence coding agents and reviewing their output, or an interest in building these skills in a complex monorepo. Clear written and spoken English communication skills, including sharing useful status updates in a remote, asynchronous environment. The ability to manage assigned priorities, work through ambiguity, take ownership of your work, and seek guidance when needed. About the team Repository Services is a small backend team in the Create stage, formed in September 2026 when Source Code split into focused teams. As the split is finalized we expect to own repository mirroring, Git Large File Storage (LFS), protected branches and Branch Rules, push rules, Code Owners (shared with Code Review), and commit and tag signing. We build on Gitaly's primitives and meet regularly with the Gitaly team, and our work serves GitLab.com , self-managed instances, and GitLab Dedicated. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $115,200 — $194,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .