Location: Anywhere in France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🛡️ THE ROLE
Most GRC roles are about keeping auditors happy. This one is about earning our members' trust: every day, they share their diagnoses, their claims and their care with us.
You'll own security governance and risk at Alan end to end. That means one clear framework across our certifications and regulations, which the whole company uses to decide what matters most. You set the direction, make the calls on risk, and help every team own its part.
We just earned our HDS certification, and there's much more to build as we grow from 1M to many millions of members, across more countries and regulators. That includes how we govern AI, which Alan uses across its products and operations.
This is a hands-on senior role. You do the work yourself, mentor the junior GRC engineer we're hiring alongside you, and grow the team over time.
🚀 WHAT YOU'LL DO
- Make our security framework a tool for the whole company. You own the full certification cycle (ISO 27001, HDS and those to come), and turn it into something teams use every day to prioritise, not a binder for auditors.
- Bring the security view on regulation. Legal and Risk own the regulatory relationships. You bring the security answer: what the rules mean for how we protect data, and which controls make it work in practice.
- Run risk as an ongoing programme. You map and prioritise security risks, including AI risks, turn them into clear treatment plans, and feed them into company-wide risk decisions with the Risk team.
- Help every team own its risks. You define the controls framework and the standards, while the teams who build and run our systems own the controls. You brief the board and audit committee, and you know which findings need an urgent call and which can wait for the quarterly report.
- Own incident governance. You triage and escalate incidents, own business continuity and disaster recovery, and shape the security side of our regulatory incident reports.
- Be a credible partner to engineering. You work with engineering teams early on new designs and spot control gaps (access, encryption, logging) before they ship. You don't need to be an architect, but you can hold the conversation.
🏗️ WHAT YOU'LL BUILD
- One governance model: clear ownership of risks and controls across teams, so security decisions don't bottleneck on one person.
- A living risk map: prioritised risks that actually drive company and engineering decisions.
- One compliance backbone: a single control system across our countries and regulators, built to scale.
- An automated evidence engine: evidence collected straight from engineering systems, so audits run continuously instead of as a quarterly rush.
You'll work closely with Legal, the Data Protection Officer, Internal Audit and Risk, and day to day with engineering and operations teams.
⭐ WHAT WE'RE LOOKING FOR
Your team
You'll join Alan's Corporate team, which brings together our control functions: Risk, Corporate Governance & Internal Control, Legal, Compliance and Security. They share one mission: building what lets Alan operate at scale, safely and responsibly. Within that group, you carry the security governance and risk dimension, working hand in hand with the security engineers who run our infrastructure and platform security, and with a junior GRC engineer we're hiring alongside you. You'll be hands-on every day, building and owning the work yourself. Along the way, you'll mentor the junior engineer and help shape how GRC grows at Alan.
What you bring
- You want to build and own things yourself, and you enjoy helping someone else grow while you do it.
- 6+ years in security, with real GRC ownership.
- You've run a GRC roadmap in a certified or strongly regulated environment (ISO 27001, HDS, SOC 2, or regulated sectors like health, insurance or finance). You're comfortable working with certification auditors, and you can explain what a framework requires and why it makes sense for business teams.
- You take a stand on risks, and you'd rather close one real risk than write ten policies.
- You're fluent in French and English.
A big plus
- You've driven a certification or audit cycle end to end yourself.
- You've automated compliance work, or you're eager to, and you have a view on where AI can help.
- You've presented risk to senior leaders or a board.
- You've mentored or onboarded someone before.
🌍 HOW WE WORK
Location: You must be legally eligible to work from France, Belgium or Spain.
Remote work: We offer remote work flexibility.
Contract type: Permanent contract only (no freelancing).
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: Israel
Workplace: Remote
ClickHouse is the open-source, real-time analytical database behind a lot of today's AI. More than 4,000 companies build on ClickHouse, including Anthropic, OpenAI, Tesla and Meta.
As a TAM Architect, you're the named technical lead for a small group of our largest customers. You carry the context of how they run ClickHouse, guide them from their first design decisions through production and growth, and make sure the rest of ClickHouse shows up for them when it matters. Your job is to keep them healthy, help them get more out of ClickHouse, and spot the next use case.
You'll work inside our Support organisation and own escalations for your accounts, working closely with our support engineers. The role is based in Israel, close to some of our biggest customers in EMEA.
Large enterprises are moving onto ClickHouse fast, and we're building out how we look after them. People joining now have a real say in how this role works.
WHAT YOU'LL DO
- Run a regular cadence with 4 to 8 strategic accounts (weekly, fortnightly or monthly, depending on the project), plus quarterly health checks and business reviews, on site where it helps
- Lead onboarding, where the decisions that are hardest to reverse get made: schema and data modelling, table engines, ingestion, migration and query design
- Once customers are live, keep performance and cost on track as they grow, and help them onto new use cases
- Work closely with Support: own escalations for your accounts, with regular case reviews and a direct line into L3 engineering
- Work with the right people for each piece of work: partner with Solutions Architects on new use cases and proof of concepts, and bring in Consulting Engineers for hands-on projects
- Write it down: documented setup and configuration, knowledge base articles and reference architectures that help other customers too
WHAT YOU'LL BRING
- 5+ years in a hands-on, customer-facing technical role after the sale, whether your title was TAM, solutions architect, professional services, senior support or something else
- Specialist depth in data modelling, query performance and integration on distributed or analytical databases
- Hands-on SQL. You regularly write complex queries from scratch, and tune and debug them yourself
- Experience owning a small book of high-touch enterprise accounts, where you know each customer's architecture in depth
- Hands-on cloud experience (AWS, GCP and/or Azure) and a working knowledge of Kubernetes
- You explain technical trade-offs clearly, to engineers and to executives
- Fluent English and Hebrew
NICE TO HAVE
- Experience with ClickHouse, or with other analytical databases such as Snowflake, BigQuery, Redshift or Druid
- Involvement in open source, as a user, contributor or community member
GOOD TO KNOW
- You'll be based in Israel. Travel to customer sites is part of the job, up to 35% of your time, within Israel and throughout EMEA
- You'll join our EMEA Support Services team, where Support Engineers, Consulting Engineers and TAM Architects work as one team
- You'll be part of the on-call rota, about one week a quarter, with time off in lieu if you're paged at a weekend
HOW WE HIRE
- A 30-minute call with our recruiter
- A conversation with the hiring manager
- A take-home exercise, designed to take four to five hours, with three working days to complete it
- A 90-minute technical interview with the team: you'll walk us through your take-home, then join a working session where you write and tune SQL live
- A final conversation with our VP of Support Services
- References, then an offer
The working session is without AI tools, so make sure you're comfortable writing queries from scratch. Download open-source ClickHouse and practise: it's free, easy to install, and great preparation.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Anywhere in France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🛡️ THE ROLE
Most GRC roles are about keeping auditors happy. This one is about earning our members' trust: every day, they share their diagnoses, their claims and their care with us.
You'll join Alan's security team to help run our compliance and risk work across ISO 27001, HDS and DORA, across a growing number of countries and regulators. We just earned our HDS certification, and there's much more to build, including how we govern AI across our products: assessing AI risks, setting the controls, and keeping up with the AI Act.
You'll learn alongside experienced security engineers, with a dedicated coach from day one. You'll take on real ownership early, and your scope grows as we scale from 1M to many millions of members. And you'll learn how we work at Alan: teams own their risks and controls, we automate wherever we can, and we focus on real outcomes, not paperwork.
🚀 WHAT YOU'LL DO
- Keep our certifications on track. You run the day-to-day of the ISO 27001 and HDS audit cycles: collecting evidence, preparing internal audits, and following up on corrective actions until they're closed.
- Turn regulations into practical actions. With Legal and the DPO, you help translate requirements like DORA, HDS, and GDPR into clear tasks for the teams, and track that they get done.
- Learn the health sector rules. You build your knowledge of health-specific frameworks (ANS, HDS) and help apply them to how we handle health data.
- Contribute to risk management. You help build and update our risk mapping, including AI risks, and follow up on the treatment plans with the teams who own them.
- Support the teams who own the controls. You keep the controls framework up to date, answer teams' questions, and help explain security clearly to every stakeholder, from engineers to managers.
- Support incident governance. You help classify and document incidents, keep Business continuity and Disaster recovery plans up to date, and prepare inputs for DORA incident reports.
- Automate what slows us down. You spot repetitive compliance tasks and automate them with scripts, tools or AI.
🏗️ WHAT YOU'LL HELP BUILD
- One compliance backbone: A single control system for several regulators in several countries, so Alan can scale without rebuilding compliance each time.
- An automated evidence engine: evidence collected straight from engineering systems with scripts and AI, so audits run continuously instead of as a quarterly rush.
You'll work closely with Legal, the DPO, Internal Audit and Risk, and day to day with engineering and operations teams.
⭐ WHAT WE'RE LOOKING FOR
- You want to do the work yourself and grow with it: a permanent, hands-on role where you build things for the long run.
- 2+ years in security, GRC or compliance (an audit background is fine if you want to move into building).
- You've played a key part in a certification or audit cycle (ISO 27001, HDS, SOC 2 or similar).
- You're curious about how things work technically, and you've automated at least one manual task (a script, a tool, an AI workflow).
- You're fluent in French and English, and comfortable presenting in both.
- You learn fast, ask for feedback, and go into the details when it matters.
🌍 HOW WE WORK
Location: You must be legally eligible to work from France, Belgium or Spain.
Remote work: We offer remote work flexibility.
Contract type: Permanent contract only (no freelancing).
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Staff Data Engineer who can take ownership of and drive key initiatives across Data Platform Engineering, including the data lake, event instrumentation, data quality, and data governance.
ABOUT THE ROLE:
- Location: Remote-first (United States)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $212,500 - $255,000
- Zone B: $200,000 - $240,000
- Zone C: $186,500 - $224,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for an existing vacancy
- Reporting to the Manager, Data Engineering
As a Staff Data Engineer, you'll…
- Design data solutions across batch, streaming, and real-time workloads.
- Design and build reliable data pipelines using Spark, Kafka, Iceberg, and Airflow/MWAA.
- Contribute to the evolution of data lake and data platform, including ingestion, processing, storage, and serving patterns.
- Build, maintain and scale cloud data infrastructure that includes Kafka, Airflow, Druid, EMR on EKS with reliability and observability in mind.
- Implement and improve data quality, observability, reliability, and governance across data pipelines and systems.
- Define and improve standards for event instrumentation and governance, including event schemas, validation, and schema evolution.
- Build platform solutions for centralized PII handling, data retention, deletion, and residency to support GDPR and CCPA requirements.
- Build agent harness capabilities that encode data engineering standards, pipeline patterns, and quality gates into AI tools, enabling agents to safely generate, review, and operate on data platform code.
- Contribute hands-on to complex technical initiatives, troubleshoot production issues, mentor engineers, and collaborate with Analytics Engineering and other teams.
- Build agent harnesses that embed data engineering standards, pipeline patterns, and quality gates into AI-assisted development workflows.
ABOUT YOU:
Requirements:
- BA/BS degree or equivalent experience
- 5+ years of experience in data engineering, building and operating production data pipelines and platforms.
- Strong experience with Spark and distributed data processing, including designing and optimizing production data pipelines.
- Experience designing batch, real-time, and streaming data solutions using technologies such as Kafka, Spark Structured Streaming, and CDC.
- Experience implementing data quality, observability, and reliability across production data systems.
- Experience with cloud data infrastructure, CI/CD, and infrastructure-as-code.
- Demonstrated experience leading complex data engineering initiatives end-to-end, from technical design and decomposition through implementation and production.
- Strong Programming and SQL skills, with experience building reliable and maintainable data systems.
You’ll thrive as a Staff Data Engineer if you:
- Can navigate ambiguous problems, evaluate architectural tradeoffs, and make pragmatic technical decisions.
- Think beyond individual pipelines and consider the end-to-end data ecosystem, from data producers through downstream consumers.
- Bring experience with data governance and privacy, including PII management, retention, deletion, data residency, GDPR, or CCPA.
- Bring experience with event instrumentation and governance, including event schemas, validation, and schema evolution.
- Collaborate with engineers on complex technical problems and help establish practical engineering best practices.
- Embrace AI and emerging technologies, applying them in your development workflow and helping the team adopt new tools through shared learnings and best practices.
- Stay curious and open to growth demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: Argentina
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're looking for an experienced partnerships leader to build and scale our Commercial Partners Programme in Southern Latam — bringing together resellers, systems integrators, and consulting firms who help deploy ElevenLabs' technology to their clients across the Southern Latam market.
You'll own the reseller, integrator, and consulting partner strategy end-to-end — from building relationships with leading SIs, consultancies, and resellers, to onboarding, enabling, and activating them to sell and deliver ElevenLabs products.
This is a 0→1 build: you'll design and pilot partner incentive and enablement models, generate qualified pipeline through partner-led opportunities, and scale the programme against regional growth targets, while owning day-to-day execution and partner performance.
WHAT SUCCESS LOOKS LIKE (FIRST 6–9 MONTHS)
- Partner-Sourced & Influenced Revenue: closed-won ARR through GSIs, RSIs, cloud providers, VARs, and technology partners reaching at least 20% of regional revenue
- Partner-Sourced Pipeline: qualified pipeline created through partners, with a focus on enterprise opportunities in target industries
- Revenue-Producing Partners: number of partners actively generating pipeline, opportunities, or revenue each quarter
- Time-to-First Revenue: speed from partner onboarding to first sourced opportunity and first closed-won deal
- Strategic Account Penetration: new enterprise accounts and executive relationships unlocked through partners that ElevenLabs would've struggled to access directly
REQUIREMENTS
- 12+ years building and scaling an in-country SaaS/Cloud solution, with a strong network you can leverage from day one
- 4+ years owning RSI, GSI, and hyperscaler partnerships, with proven experience driving joint account planning, co-sell, and revenue — not just relationship management
- A builder mindset — experience creating partner motions from 0→1, rather than inheriting a mature programme
- Comfortable working with technical, API-driven products, and able to explain complex concepts to partners and customers
- Based in Buenos Aires
Bonus: Mix of 3-4 years in sales + 3-4 years in partnerships/alliances; mix of 3-4 years at a large company + 3-4 years at a smaller/less established company
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We are looking for an Intermediate Developer to join the Device Trust team and help us improve the reliability and operational excellence of the systems behind the Device Trust authentication service. This is a software engineering role with a strong reliability focus. You will write and maintain production code, improve how our services are operated, and help make a critical applications path safer, more observable, and easier to evolve.
Device Trust authentication is an important component of our customers’ authentication flows, helping organizations make device posture part of their access decisions. Because it sits directly in that path, reliability is a first-class engineering concern. The service is already relied upon by customers every day, and in this role you’ll help us continue raising the bar through stronger resilience, observability, operational practices, and safe evolution of the system.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- You have 2+ years of experience in software development.
- Experience working with backend services, application programming interfaces (APIs), distributed systems, or other software where reliability and availability matter.
- Take ownership of scoped problems from investigation through implementation and follow-up.
- Familiarity with Ruby on Rails (Rails).
- Use observability tools to understand system health and investigate issues; experience with Datadog is valuable.
- Care about testing, maintainability, and clarity in both code and documentation.
- Communicate clearly by sharing progress, raising blockers early, and helping stakeholders understand outcomes.
Bonus points for:
- Familiarity with or exposure to Kubernetes.
- Experience with Datadog.
- Experience with Terraform.
What you can expect:
- Build and improve the services that power Device Trust.
- Improve the reliability, observability, and operability of production systems through software, automation, and thoughtful engineering practices.
- Work across application code, service dependencies, cloud infrastructure, networking, deployment systems, and operational tooling.
- Help establish safer ways to make and validate changes to critical systems.
- Participate in incident response and post-incident learning, turning operational lessons into lasting improvements.
- Partner with engineers across Device Trust, Platform, Security, and other teams to identify risks, reduce operational friction, and improve the customer experience.
USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
FFINWAY Securities LTD, functioning as the operational branch of TFOS, seeks a meticulous and proactive Securities Operations Officer to join their Cyprus team. The role involves managing both exchange-traded and OTC securities transactions, ensuring precise processing and reconciliation of operational tasks. Additionally, the officer will play a part in enhancing and automating business workflows. Candidates must possess strong analytical abilities, keen attention to detail, and be capable of thriving in a dynamic financial services setting.
Location: Brisbane, Australia
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 13,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 400 team members in over 35 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offers unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Contracts Admin Team
As part of a truly global team, the Contracts Admin Team serves as the primary onboarding contact for contract processing and initial invoicing with all VALD’s clients worldwide. The team collaborates closely with sales teams, regional directors, the finance team, logistics staff, and Client Success to ensure a seamless sales process, in alignment with our overarching goal to ensure that our clients are well-supported in their adoption of VALD’s technologies into their core business functions.
What you will do
Prepare and process VALD's standard client contracts, quotes, orders, invoicing requests, and contract renewals, including data entry and record management.
Support the Sales, Client Success, and Finance teams with contract administration and client onboarding activities.
Maintain accurate client, contract, and order information within NetSuite and other business systems, ensuring all records and documentation are complete, accurate, and up to date.
Prepare and maintain reports and other operational records to support business activities and decision-making.
Respond to internal and external enquiries and provide administrative support to stakeholders across the business.
Build strong working relationships with internal teams and clients while supporting day-to-day commercial operations.
Undertake other general administration and operational tasks as required.
Is this you?
Hold a Bachelor of Laws (LL.B.) or a degree in Business Management.
Excellent communication skills and interpersonal skills.
Prior experience in dealing with high volumes of legal and paralegal work.
Excellent attention to detail.
Demonstrated ability to form and maintain client partner relationships with both internal and external stakeholders to support key outcomes.
Prior experience using Microsoft Office 365 suite of products.
Ability to work proactively and manage competing tasks, including record keeping, data entry, invoicing and responding to emails and enquiries.
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
The perks of working with us are pretty great! The list is extensive of what we offer when you join VALD, here’s just a few:
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across a range of disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Flexible working environment, with a casual dress code – no more corporate attire, T–shirts are the norm.
Table tennis, basketball court, end-of-trip facilities with bike and scooter racks if that’s your thing.
Chefs that prepare you delicious fresh breakfast and lunch every day!
On-site barista to make your coffee just as you like it.
Team gym, remedial massage therapy, subsidised access to physiotherapy and exercise physiology services.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions of Employment
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ClickUp is seeking a talented and experienced Senior Search Engineer to join our team and help revolutionize our search capabilities. As a key member of our engineering team, you'll be responsible for optimizing and enhancing our search functionality, which is a critical feature of our platform and underpins our AI efforts.
Your impact at ClickUp
As a Senior Engineer on the Search squad, you'll be responsible for designing, optimizing, and scaling our search infrastructure. Our platform is built as backend services on top of Postgres and OpenSearch, focused on real-time search ingestion and serving. You'll work hands-on with these systems to ensure users can instantly find exactly what they need across their workspace. Your expertise will directly contribute to making ClickUp the most intuitive and responsive productivity platform available.
Core Responsibilities
- Design and implement robust search solutions that scale with our rapidly growing user base
- Improve search relevance, accuracy, and speed to deliver the most relevant results to users at blazing fast speeds
- Improve our real-time indexing pipelines to ensure search results remain up-to-date
- Create measurement frameworks to evaluate and improve search quality
- Build and enhance vector search capabilities to power next-generation search experiences
- Collaborate with AI, backend, and product teams to integrate search into new features
- Troubleshoot complex search-related issues at scale
- Design and implement robust search solutions that scale with our rapidly growing user base
- Improve search relevance, accuracy, and speed to deliver the most relevant results to users at blazing fast speeds
- Improve out real-time indexing pipelines to ensure search results remain up-to-date
- Create measurement frameworks to evaluate and improve search quality
- Build and enhance vector search capabilities to power next-generation search experiences
- Collaborate with AI, backend, and product teams to integrate search into new features
- Troubleshoot complex search-related issues at scale
Technical Requirements:
- Bachelor's degree in Computer Science or related field
- 5+ years of experience as a search engineer or in a directly related role
- Hands-on production experience with OpenSearch or ElasticSearch (strongly preferred); Solr experience considered but less ideal given its age
- Experience with high-scale, real-time data ingestion and search serving in a backend services context.
- Proven ability to optimize query parsing, indexing, and relevance tuning for search systems
- Experience measuring and optimizing search quality
Preferred Qualifications:
- Background in search ranking, relevance algorithms, and information retrieval
- Hands-on experience with vector embeddings and semantic search implementations
- Experience with TypeScript in backend systems
- Track record of architecting search solutions that maintain performance under heavy load
- Experience applying machine learning and NLP to enhance search relevance
Join Our Mission
At ClickUp, we're committed to building the future of productivity software. As our Search Engineer, you'll play a crucial role in shaping the core functionality of our platform and driving our AI initiatives forward. Join us in our mission to make the world more productive!
#LI-REMOTE
#LI-AK2
#LI-CC1
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: New York Office; Massachusetts; Connecticut; Georgia; Pennsylvania; New Hampshire
Workplace: Hybrid
The Business Operations team sits within Finance and partners across Chainalysis to strengthen how the company plans, makes decisions, and executes. Combining analytical rigor with practical operating judgment, the team helps leaders translate company priorities into clear plans, effective operating rhythms, and measurable outcomes. As Chainalysis continues to evolve, Business Operations also helps build the processes and ways of working that enable teams to scale and adapt.
You’ll join a close-knit team working with partners across Finance, R&D, go-to-market, Legal, Security, and beyond. The team takes on high-priority work across the business, often creating structure where approaches are still taking shape, and helps teams align and move change forward. This role offers broad exposure to Chainalysis and the opportunity to help shape how the company operates through its next stage of growth.
In this role, you’ll:
As a Senior Business Operations Analyst at Chainalysis, you will be a strategic operator and connective tissue across leadership and functions - helping translate company priorities into clear plans, operating rhythms, and measurable outcomes. You’ll partner with leaders across Finance, Product, Engineering, Sales, Marketing, Customer Success, and other teams to improve how the business plans, makes decisions, and executes.
You’ll support high-priority, cross-functional initiatives end to end: framing ambiguous problems, developing analyses and recommendations, aligning stakeholders, establishing milestones and governance, and driving follow-through. You’ll help run planning and business review cadences, build KPI reporting and insights, improve processes and systems, and support change initiatives such as pricing and packaging, go-to-market readiness, product launches, and organizational or operating-model changes.
You will also:
- Identify friction in cross-functional workflows and design scalable processes, tools, and operating mechanisms.
- Prepare clear, data-informed recommendations and executive-ready materials.
- Manage multiple work-streams and facilitate alignment across stakeholders, balancing speed, rigor, and effective change management.
We are looking for candidates who have/are:
- 3–6 years of experience in business operations, strategy and operations, management consulting, finance, program management, or a related field—ideally in a SaaS or technology environment.
- Strong analytical and problem-solving skills, with the ability to translate data into insights, recommendations, and decisions.
- Excellent written and verbal communication skills, including the ability to create executive-ready narratives and materials.
- Demonstrated ability to lead cross-functional initiatives from problem definition through implementation and measurable outcomes.
- Strong project and program management skills, including prioritization, stakeholder management, and attention to detail.
- Familiarity with business intelligence, data, and collaboration tools; experience with Jira, Confluence, Databricks, spreadsheets, SQL, and/or AI-powered tools is a plus.
- Ability to drive clarity in ambiguity, influence without authority, and demonstrate resilience in a dynamic environment.
- Curious, adaptable, and motivated to learn quickly, challenge assumptions, and make the company and team better.
Nice to have experience:
- Business Operations or Strategy & Operations experience in a high-growth SaaS or technology company.
- Supporting annual or quarterly planning, operating cadences, business reviews, resource allocation, or strategic planning processes.
- Establishing KPIs, building performance dashboards, and using data to identify trends, risks, and opportunities.
- Supporting pricing and packaging, go-to-market or commercialization initiatives, product launches, or broader change-management efforts.
- Applying agile, lean, or other process-improvement methodologies to scale how teams work.
- Interest in and general knowledge of blockchain and cryptocurrency, including key players and market dynamics.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Workplace: none
About us:
At Praktika.ai we are on a mission to deliver efficient and engaging learning experiences for billions of students worldwide by bridging the gap between learning apps and human tutors.
We have done this by creating a fully automated language tutorship experience powered by generative AI Avatars.
After raising $30 million in Series-A funding, we are growing and looking for a Chief of Staff to join us! We are a global small team of 50 innovators who are pushing the boundaries of what’s possible in language learning and tutoring.
In this fast-paced environment we like independent self-starters who can work well in a team as well as unassisted and who enjoy the working environment of an early-stage startup.
About the role:
Be the glue across the company, the heart of the role:
Run the leadership rhythm.
Prepare the weekly leadership sync, write down what was decided, and follow up every action until it is done.
Know what every team is doing.
Spot work that falls between teams and either fix it or get someone to own it.
Turn priorities into plans.
Take the CEO's priorities and turn them into plans with an owner, a date and a one-line weekly status.
Unblock decisions.
Bring each open decision to the right person with the facts and a recommendation, so nothing waits for weeks.
Own what has no owner.
When something lands with no obvious home, it comes to you.
Finance, about 40% of your time
Own the financial model.
Update it monthly, or weekly when needed. Build scenarios such as a fundraise, a cash view next to the accrual view, and unit economics like LTV:CAC and renewal curves.
Run the monthly close
with our external accountant. Review the numbers, catch errors before they reach the books, and report actuals against budget to the leadership team.
Get us ready to raise.
Prepare the finance and reporting for investors and the board, so we are ready for the next fundraise.
Run tax and entity admin
across our UK, US and UAE entities, with outside advisers: VAT returns, US tax and transfer pricing.
Manage vendor spend.
Approve and pay invoices, negotiate the big contracts (payments, cloud, analytics, AI providers) and track every renewal date.
Look after equity admin:
option grants and the cap table, with our lawyers.
Compliance and legal
Run the compliance programme
with our engineering lead: ISO 27001 and SOC 2, the yearly audits, policies and evidence.
Support enterprise deals.
Work with the B2B team on security questionnaires, data processing agreements and contract reviews.
Keep the company in order:
contracts, board consents and minutes, visas and entity filings, with our lawyers and people team.
Strategic projects
Take big bets from idea to launch:
new markets, new distribution platforms and large partnerships.
Spot opportunities nobody owns,
such as an award, a partnership or a market, and move them without being asked.
Run one-off projects
for the CEO and the leadership team: research, business cases, incentive plans and process fixes.
What are we looking for from you:
A finance background.
Investment banking, private equity, venture capital or corporate finance. This is not optional.
Strong financial modelling.
You can build and run a company model from scratch, and explain it to people who do not work in finance.
Proactive.
You see what needs doing and do it before anyone asks. We value this trait above all others.
Autonomous.
You make decisions on your own, with incomplete information, and you are comfortable with ambiguity.
A clear writer.
We work async, so most of your influence will happen in writing.
Low ego.
You do the unglamorous tasks as well as the strategic ones, and you see them as the way to learn the business.
Built for startup pace.
Urgent turnarounds and changing priorities do not throw you. You would rather ship, learn and fix than wait for perfect.
Why should you join Praktika:
We expect dedication and hard work but we also believe in rewarding it. Our compensation reflects the effort and results you bring to the table.
Top-tier salary to match your top-tier skills
Equity that grows with your impact: Equity growth via stock options
26 days holidays plus bank holidays. (34 days per year)
Yearly off-sites: Last year was in Dubai!
Health and wellness benefits to support your overall well-being through Safetywing
Access to an AI toolkit including ChatGPT, Copilot, and other productivity tools
Annual educational budget of up to $1,000
Interview Process:
We will provide you with feedback throughout the interview process.
Join Praktika and lead the charge in driving exponential growth and innovation. Apply now to be part of a team that is redefining language learning for millions of users worldwide.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ROLE OVERVIEW
We are seeking a TPRM Senior Associate with 4+ years of relevant experience to serve as a key operational member of the London TPRM team. This role is the primary operational bridge between the London leadership, the Offshore TPRM Operations Team, and critical onshore functions (Procurement, Business Owners, Risk SMEs). The Senior Associate is responsible for coordinating the execution workflow, managing the quality assurance of medium-risk third parties, and driving the logistics for the critical Supplier Performance Review process.
RESPONSIBILITIES
This role is centred on execution quality, operational leadership, and cross-functional coordination within the London TPRM team structure:
- Offshore Operations Liaison & Quality Control:
- Act as the primary daily point of contact and operational supervisor for the Offshore TPRM Operations Team, ensuring the accurate and timely execution of all third-party risk assessments and due diligence activities.
- Lead the Quality Control (QC) process for all assessments delivered by the offshore team, ensuring outputs are consistent, align with established methodologies, and are fully audit-ready.
- Monitor the operational performance of the offshore team against defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Be ready to conduct third-party assessments to support the team, where required.
- Stakeholder Coordination & Assessment Oversight:
- Coordinate Assessment Initiation by working closely with Procurement and Business Owners to ensure third-party risk assessments are initiated at the correct phase of the third-party lifecycle.
- Manage the crucial triage and review process by coordinating with Internal Risk SMEs (e.g., InfoSec, Data Privacy, BCP) to ensure high-risk assessments receive appropriate specialized review and sign-off prior to completion.
- Serve as the operational point of contact for these onshore internal risk teams regarding third-party-specific findings and remediation requirements.
- Supplier Performance Monitoring & Reporting:
- Oversee the governance and standardization of ongoing supplier performance monitoring activities executed by the offshore team.
- Coordinate with Business Owners and Procurement to collect and review performance data (e.g., SLA adherence, operational metrics) and integrate significant performance failures or deficiencies into the overall third-party risk profile.
- Ensure any critical performance issues are appropriately flagged for risk review and incorporated into continuous monitoring plans.
- Escalation and Remediation Management:
- Serve as the primary escalation point for all high-risk findings, process bottlenecks, and third-party non-compliance issues reported by the Offshore TPRM Operations Team.
- Work with Business Owners and Procurement to define, drive, and track third-party remediation plans, ensuring mitigation steps are completed within established timelines.
- 2nd Line of Defense Liaison & Governance Support:
- Act as the key operational liaison for the 2nd Line of Defense (Risk Oversight), compiling and delivering required operational data, metrics, and commentary on the coverage and control effectiveness of the TPRM program.
- Support the TPRM team in the preparation of reports and presentations on TPRM metrics, trends, and program effectiveness for leadership and Risk Committees.
- Program & Tool Support:
- Assist the TPRM team in the implementation, configuration, and ongoing maintenance of the TPRM system/tool, ensuring data integrity across the platform.
QUALIFICATIONS
- Experience: 4+ years of dedicated experience in Third-Party Risk Management (TPRM), risk management, compliance, or a related operational control function.
- Consulting Background: Prior experience working at a Big 4 (e.g., Deloitte, EY, PwC, KPMG) or a similar major consulting firm is highly desirable.
- Operational Control: Proven experience acting as a process gatekeeper or reviewer, with specific experience in Quality Assurance (QA) for risk or compliance deliverables.
- Coordination: Demonstrated success coordinating delivery and information flow between offshore/remote teams and demanding onshore business/risk stakeholders.
- Stakeholder Management: Strong organizational and interpersonal skills, with the ability to manage expectations and articulate complex operational risks clearly.
- TPRM/GRC Knowledge: Solid understanding of TPRM principles, risk domains (InfoSec, BCP, ABAC, etc.), and prior experience supporting the administration or maintenance of a GRC/TPRM platform is highly desirable.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Office, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: join us as an Business Development Manager!
Requirements
Proven experience in business development, sales, or partnerships.
Experience in fintech, cryptocurrency, or B2B is highly preferred.
Strong negotiation and closing skills with experience engaging decision-makers and executives.
Solid understanding of the European market, including experience working with marketplaces and retailers.
Ability to develop and implement scalable business models and adapt strategies based on market changes.
Excellent communication, presentation, and relationship-building skills.
Responsibilities
Identify and develop new business opportunities through networking, outreach, and industry connections.
Build and manage your own sales pipeline.
Recruit, onboard, and manage your own Sales Development Representative (SDR*)* team to scale prospecting efforts.
Develop and implement sales strategies to achieve revenue targets and business growth objectives.
Identify new partnership opportunities with marketplaces and strategic partners across Europe.
Build and maintain strong relationships with existing and prospective clients.
Manage negotiations and close partnership agreements at the decision-maker level.
Conduct market research to identify industry trends, the competitive landscape, and new growth opportunities.
Monitor market dynamics and adjust strategies accordingly.
Prepare business proposals, sales presentations, and partnership agreements.
Lead contract negotiations and ensure successful deal closure.
Work closely with marketing, product, and operations teams to ensure a seamless client experience.
Align internal stakeholders around business development initiatives.
Track sales metrics and pipeline performance.
Analyze sales data and report progress to senior management.
Represent the company at industry events, conferences, and networking opportunities to strengthen brand visibility and build strategic relationships.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
22 business days of paid leave.
Additional days off for national holidays.
Health insurance.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
Who we are looking for
Everyone at Higgsfield is an A-player. We’re looking for teammates who bring:
- A strong product sense and an understanding of how interface decisions affect conversion, retention and revenue.
- The ability to design clear user states and in-product communication, not just build screens.
- Broad context over narrow specialization: comfort working across product verticals and monetization mechanics.
- Resilience and focus in a high-intensity startup environment, where priorities shift fast and the schedule isn’t always predictable.
What you will work on
- Build the revenue-critical parts of Higgsfield products: paywalls, pricing pages, checkout and subscription flows used by millions of people.
- Develop onboarding, upsell and in-product communication that drive conversion and retention.
- Design and implement complex UI state logic across plans, limits, trials and payment states, where small mistakes are costly.
- Run A/B tests and PLG experiments quickly, and work closely with analysts to turn data into product decisions.
- Keep the interface fast and responsive, because every millisecond in the purchase flow affects conversion.
- Ensure product quality through unit, integration and end-to-end tests for key payment and onboarding scenarios.
Your must haves
- Experience building complex software and teaming up with others to get it done.
- Strong communication, collaboration and commitment to completing projects.
- Experience with payment integrations, checkout or subscription flows.
- Experience with A/B testing, feature flags and product analytics.
- Knowledge of CI/CD, bundlers, profiling and performance optimization.
- Ability to get up to speed on new context quickly and take full ownership of a task.
- Willingness to work in a fast-paced startup environment.
THE DEAL
- Competitive salary in USD + stock options.
- On-site role in our Almaty office (we will relocate you from anywhere)
- Full-time position with high growth potential.
Location: Remote
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you:
Requirements
4–6+ years of experience in Information Security, GRC, Risk Management, Compliance, IT Audit, or a related field.
Strong practical knowledge of information security and compliance frameworks such as ISO 27001, SOC 2, PCI DSS, CCSS or similar.
Experience working with applicable regulatory requirements such as NIS2, DORA, GDPR, or other relevant regulations.
Hands-on experience conducting information security risk assessments, control assessments, gap analyses, and compliance reviews.
Experience supporting or coordinating internal and external audits, certifications, and regulatory assessments.
Ability to independently manage compliance initiatives, track remediation activities, and follow up with control owners.
Experience developing, reviewing, and maintaining security policies, standards, procedures, controls, and related documentation.
Understanding of common information security domains, including access management, vulnerability management, incident management, third-party risk, business continuity, cloud security, and data protection.
Experience working with third-party/vendor risk assessments and security due diligence.
Experience responding to customer security questionnaires, RFIs/RFPs, or customer compliance requests.
Ability to translate regulatory, contractual, and security requirements into clear and actionable controls for technical and business teams.
Strong stakeholder management skills and experience collaborating with Security, IT, Engineering, Legal, Privacy, Procurement, and business teams.
Strong analytical skills and ability to identify, assess, document, and communicate security and compliance risks.
Excellent written and verbal communication skills, including the ability to explain GRC topics to both technical and non-technical stakeholders.
Strong organizational skills and ability to manage several compliance, risk, and audit activities in parallel.
Ability to work independently, prioritize effectively, and take ownership of GRC activities from identification through remediation and closure.
Professional working proficiency in English.
Nice to have:
Experience in SaaS, cloud-based, technology, or other highly regulated environments.
Experience with GRC platforms or compliance automation tools such as ServiceNow GRC, OneTrust, Vanta, Drata, AuditBoard, or similar.
Familiarity with cloud platforms such as AWS, Azure, or GCP from a governance and compliance perspective.
Relevant professional certifications such as CISA, CISM, CRISC, CISSP, ISO 27001 Lead Implementer, or ISO 27001 Lead Auditor.
Experience participating in or leading compliance improvement and control maturity initiatives.
Responsibilities
Own and coordinate day-to-day GRC activities across information security, risk management, compliance, and assurance.
Conduct information security risk assessments, identify control gaps, document risks, and track remediation actions with relevant owners.
Support the implementation, maintenance, and continuous improvement of security and compliance frameworks such as ISO 27001, SOC 2, PCI DSS, and other applicable standards.
Monitor relevant regulatory and contractual requirements and help translate them into practical security controls and compliance activities.
Coordinate and support internal and external audits, certification activities, customer assessments, and regulatory reviews.
Maintain and improve security policies, standards, procedures, control documentation, risk registers, and other GRC documentation.
Perform control assessments and periodically evaluate the effectiveness of implemented security controls.
Track audit findings, compliance gaps, risks, and remediation plans through to closure.
Support third-party and vendor security risk assessments, including due diligence and ongoing risk reviews.
Manage and respond to customer security questionnaires, security reviews, and compliance-related requests in collaboration with relevant teams.
Partner with Security, IT, Engineering, Legal, Privacy, Procurement, and business stakeholders to ensure security and compliance requirements are understood and implemented.
Provide guidance to control owners on compliance requirements, risk treatment, evidence collection, and remediation activities.
Identify opportunities to improve and automate GRC processes, evidence collection, reporting, and compliance monitoring.
Develop and maintain GRC metrics, dashboards, and reporting to provide visibility into risks, compliance status, audit findings, and remediation progress.
Support security awareness and compliance initiatives where relevant.
Stay informed about changes in security standards, regulations, and industry practices and assess their potential impact on the organization.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Almaty, Kazakhstan
Workplace: OnSite
About Higgsfield
http://higgsfield.ai/Higgsfield.ai http://Higgsfield.ai is the fastest-growing generative AI platform in the world. Creators use Higgsfield to produce video, images and interactive content with 200+ frontier models, at a scale few consumer products ever reach: we grew revenue 2x in the last quarter and crossed $1B in annualized cash revenue in September 2026.
We recently closed a $500M funding round at a $5B valuation to accelerate what’s working. The company is small relative to its revenue, decisions are fast, and the distance between an idea and production is measured in days.
About the role
You will join the Product Growth team, which owns all of Higgsfield’s revenue and measures its results in money, not process. Product Growth is the fastest-shipping team at Higgsfield, with 80+ releases a month. You will own one of our verticals, Lifecycle, with end-to-end ownership of conversion, retention and engagement: turning new users into paying subscribers, paying subscribers into habitual users, and consumers into prosumers.
We are looking for a PM who treats growth as an engineering problem, not a campaign calendar. You should be comfortable going from cohort data to shipped product in the same week, defending every claimed win with honest attribution, and understanding the full picture behind the numbers: why users buy, why they leave, and what brings them back. This is a hands-on role with direct impact on the largest line items in the business, where small mistakes are expensive.
Key responsibilities
- Own conversion and activation: onboarding flows, paywalls, aha-moment design and time-to-first-value.
- Build engagement systems and in-product communication: tasks, streaks, rewards and notifications that create durable habits rather than one-off spikes.
- Own churn end-to-end: voluntary churn (cancellation flows, save offers, plan right-sizing) and involuntary churn (dunning, payment recovery, grace periods).
- Run winback as a system: offer architecture, timing and channel orchestration for cancelled and dormant cohorts.
- Drive expansion and additional revenue: upsells, plan upgrades and credit top-ups from engaged cohorts.
- Go deep on users and data: behavioral segmentation, cohort deep-dives and insights that feed every team in Product Growth.
- Work closely with analysts: set clear analytical tasks, find insights in the data and turn them into product decisions.
- Look beyond a single metric: understand unit economics and how each change affects the business as a whole.
Minimum qualifications
- A proven, personal contribution to scaling a business. You can name the curve you bent and the mechanism that bent it. Big-company experience alone is not enough.
- A track record of owning conversion, retention, engagement or monetization metrics, ideally in a subscription business.
- Strong data skills: cohorts, retention curves, segmentation. You can build your own queries and know how to work with analysts effectively.
- Hands-on experience with unit economics and shaping business strategy. You work end-to-end, from forming a hypothesis to forecasting its impact on the business.
- Measurement discipline: frequent experiments, honest attribution and guard metrics.
- Fast thinking: you get up to speed on new context quickly and come to concrete answers, not general frameworks.
- A technical background is not required for this role.
Preferred qualifications
- Founding or entrepreneurial experience. We value it even if you have less than 2–3 years as a PM.
- Zero-to-one experience: you have launched a product and grown it.
- A track record of at least 4x year-over-year growth driven by your decisions.
- Background in consumer AI, subscriptions, gaming or a credits-based economy.
- Experience with payments, payment recovery tooling or CRM/lifecycle platforms.
Who this is not for
- You prefer working from complete specifications rather than defining problems yourself.
- You want a narrow, predictable scope and a stable schedule.
- You are looking for a slower release cycle. We ship daily.
How we hire
Recruiter screen → product case → take-home assignment → defense → final interview.
During the case, you’ll get context and around 10–15 minutes to give a concrete answer. We’re looking for specific solutions, not general reasoning.
What we offer
- Competitive compensation in USD with meaningful equity in a hyper-growth company valued at $5B.
- A team that owns its P&L end-to-end: you will see your work in the revenue numbers within weeks, not quarters.
- Direct access to founders and leadership, with zero layers between you and the decision.
- Relocation support to Almaty for candidates moving from another city or country.
- Company-provided equipment, meals, transportation or other office benefits.
This is a fully on-site role based in our Almaty office. Our team works from the office five days per week for the full working day. We believe in-person collaboration is an important part of how we move quickly, solve complex problems and build strong teams.
Location: Berlin
Workplace: OnSite
About Peec AI
Peec AI is a Berlin-based Series A startup building analytics and intelligence tools for modern SEO and growth teams. As search rapidly evolves with AI changing how people discover information online, companies need better ways to understand where they appear, how they perform, and where new growth opportunities exist. Peec AI helps teams track their visibility, measure performance, and uncover opportunities to grow their organic presence in an increasingly complex search landscape.
About the role
We're looking for a Visiting Brand Designer to join our team for a minimum 3-months internship and get hands-on with real design.
From week one you'll ship real assets across our website, social, campaigns, and events, and quickly grow into someone the team relies on for sharp, on-brand design.
A big part of the role is being a design partner to people across Peec AI: helping teammates turn ideas into polished, on-brand presentations (internal and external), and tackling the everyday design tasks that keep a fast-moving startup looking sharp. You'll learn how a brand actually gets built and maintained day to day, working side by side with our designers and marketers, and walk away with a portfolio full of real, shipped work.
If you love clean visual craft, exploring different art directions, and iterating your way to something great, and want to learn fast in a high-energy team, this one's for you.
What you'll do
- Design on-brand assets across marketing channels, social content, campaign visuals, event materials, and web graphics
- Become our go-to for amazing presentations: transforming internal and external decks into polished, persuasive, on-brand stories
- Support stakeholders across the company with day-to-day design tasks, helping everyone communicate visually and stay on-brand
- Work inside our design system and help keep things consistent, scalable, and cohesive
- Collaborate closely with Growth, Sales, and GEO teams, learning how great brand work comes together end to end
What we're looking for
- A growing portfolio (university projects, freelance, personal work, all welcome) that shows a strong eye for layout, typography, and visual storytelling
- Strong working knowledge of Figma, and ideally some Adobe Creative Suite or equivalent
- Confident presentation design skills, turning information into something clear, structured, and beautiful
- Detail-obsessed, with the instinct to make things look right, not just done
- Eager to learn, take feedback, and move quickly in a fast-paced environment
- Experience in B2B and worked in a startup environment
- Strong communication skills and a collaborative, can-do attitude
- Hands-on internship or studio experience, ideally in a B2B or startup environment
Bonus points
- A strong interest in software products, AI, and emerging tech
- Experience with motion, animation, or prototyping (After Effects, Lottie, Framer)
What we offer
- Real ownership and shipped work from week one
- Close mentorship from experienced brand and growth designers
- A collaborative, high-energy in-office environment in the heart of Berlin
- A front-row seat to building a brand in a brand-new market category
- Paid Dinner & Uber home when working late
- The most beautiful office space and work environment in Berlin
Location: UK: Manchester (Landmark, St Peter's Square, 1 Oxford St)
Workplace: Hybrid
The role & impact
In this role, you will play a key part in delivering world-class support and guidance to small business owners, bookkeepers, and accountants who rely on Xero and Melio. You will help customers resolve queries quickly and effectively across multiple channels, enabling them to understand and realise the full value of the business payments platform. By guiding users through key product features and workflows, you will empower small businesses to manage their accounts payable with ease while authentically representing the brand in every interaction.
Operating in a fast-paced environment, you will troubleshoot complex issues and deliver clear, empathetic, and reliable support that meets high service standards. You will take personal ownership over your success, working towards productivity and quality goals while keeping customers updated every step of the way.
The team & how they connect
You will join Xero's Customer Experience team while maintaining a dedicated focus on supporting US-based Melio customers and product workflows. The team collaborates closely across various departments within Xero and Melio to share insights, solve customer challenges, and streamline support experiences. Together, they embrace a growth mindset and continuously adapt to evolving strategies, tools, and technology to deliver outstanding customer outcomes.
Initially, the role will focus on:
- Providing fast, high-quality support across phone, email, and live chat channels.
- Navigating case management systems such as Salesforce and Zendesk to capture details accurately.
- Assisting customers with accounts payable workflows, vendor payment features, and platform navigation.
- Escalating complex technical issues smoothly while keeping customers fully informed of progress.
Where and how you can work
We are looking to add Customer Experience Specialists to our team who will work the following schedule:
- Monday through Friday, 11:30AM - 8PM
- As this role involves supporting US-based customers, there will be a requirement to work some UK Public Holidays (excluding Christmas Day, and New Years Day)
- There will also be an evening pay supplement for shifts ending at 8:00 PM
Please note that the anticipated start date will be in 18 January 2027.
Here are some of the things we're looking for, for this role:
- Experience in a customer service environment working towards service levels and quality targets.
- Proven problem-solving skills with a thoughtful, diligent approach to resolving queries.
- Confidence in managing multi-channel communications, including phone, email, and concurrent live chat interactions.
- Technical proficiency with tools like Google Suite or Microsoft Office, and exposure to small business accounting platforms or CRM software such as Salesforce or Zendesk.
- Strong relationship-building skills grounded in empathy, active listening, and clear communication.
- Adaptability and a growth mindset that thrives in a fast-paced, high-change landscape.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
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ОфисAlmaty, Kazakhstan; Relocation support to Almaty for candidates moving from another city or country