Location: Toronto, Canada
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
We are seeking a motivated, relationship-driven Assistant Director of Admissions to lead field recruitment efforts for our medical division. This role focuses on building university partnerships, organizing recruitment events, engaging prospective students, and supporting enrollment growth.
Key Responsibilities
Proactively manage and respond to a high volume of prospective students through in-person interactions, phone, messaging, video calls, emails and chats. Often making 50+ dials per day.
Continuously learn and master the course offerings and programs provided by our universities.
Represent our institutions at university fairs, campus visits, information sessions, suture workshops, and recruitment events.
Plan and execute in-person and virtual recruitment events to generate prospective student interest in our programs and universities.
Build and maintain relationships with pre-health and pre-veterinary advisors, faculty, student organizations, and university partners.
Establish a consistent presence at priority universities and identify new partnership opportunities.
Engage prospective students, provide admissions guidance, and encourage application completion.
Collaborate with admissions counsellors, Marketing, Events, faculty, and alumni to support recruitment and enrollment goals.
Develop recurring campus partnerships and student referral opportunities.
Accurately maintain CRM records of recruitment activities, leads, applications, and enrollments with a high level of attention to detail.
Manage territory recruitment efforts, travel schedules, and event follow-up independently.
Required Qualifications
Bachelor's degree required.
2–4 years of experience in higher education recruitment, admissions, sales, or a related field preferred.
Strong communication, presentation, organizational, and relationship-building skills.
Experience planning recruitment events and developing professional partnerships.
Proficiency with CRM systems, Microsoft Office, and virtual communication tools.
Ability to work independently and travel extensively throughout your assigned region, including occasional evenings and weekends.
Preferred Qualifications
Experience recruiting for medical, veterinary, or health-professions programs.
Existing relationships with university advisors and student organizations.
Familiarity with Salesforce or similar CRM platforms.
Experience & Skills
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Vancouver, Canada
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
We are seeking a motivated, relationship-driven Assistant Director of Admissions to lead field recruitment efforts for our medical division. This role focuses on building university partnerships, organizing recruitment events, engaging prospective students, and supporting enrollment growth.
Key Responsibilities
Proactively manage and respond to a high volume of prospective students through in-person interactions, phone, messaging, video calls, emails and chats. Often making 50+ dials per day.
Continuously learn and master the course offerings and programs provided by our universities.
Represent our institutions at university fairs, campus visits, information sessions, suture workshops, and recruitment events.
Plan and execute in-person and virtual recruitment events to generate prospective student interest in our programs and universities.
Build and maintain relationships with pre-health and pre-veterinary advisors, faculty, student organizations, and university partners.
Establish a consistent presence at priority universities and identify new partnership opportunities.
Engage prospective students, provide admissions guidance, and encourage application completion.
Collaborate with admissions counsellors, Marketing, Events, faculty, and alumni to support recruitment and enrollment goals.
Develop recurring campus partnerships and student referral opportunities.
Accurately maintain CRM records of recruitment activities, leads, applications, and enrollments with a high level of attention to detail.
Manage territory recruitment efforts, travel schedules, and event follow-up independently.
Required Qualifications
Bachelor's degree required.
2–4 years of experience in higher education recruitment, admissions, sales, or a related field preferred.
Strong communication, presentation, organizational, and relationship-building skills.
Experience planning recruitment events and developing professional partnerships.
Proficiency with CRM systems, Microsoft Office, and virtual communication tools.
Ability to work independently and travel extensively throughout your assigned region, including occasional evenings and weekends.
Preferred Qualifications
Experience recruiting for medical, veterinary, or health-professions programs.
Existing relationships with university advisors and student organizations.
Familiarity with Salesforce or similar CRM platforms.
Experience & Skills
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Vancouver, Canada
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
We are seeking a motivated, relationship-driven Assistant Director of Admissions to lead field recruitment efforts for our medical division. This role focuses on building university partnerships, organizing recruitment events, engaging prospective students, and supporting enrollment growth.
Key Responsibilities
Proactively manage and respond to a high volume of prospective students through in-person interactions, phone, messaging, video calls, emails and chats. Often making 50+ dials per day.
Continuously learn and master the course offerings and programs provided by our universities.
Represent our institutions at university fairs, campus visits, information sessions, suture workshops, and recruitment events.
Plan and execute in-person and virtual recruitment events to generate prospective student interest in our programs and universities.
Build and maintain relationships with pre-health and pre-veterinary advisors, faculty, student organizations, and university partners.
Establish a consistent presence at priority universities and identify new partnership opportunities.
Engage prospective students, provide admissions guidance, and encourage application completion.
Collaborate with admissions counsellors, Marketing, Events, faculty, and alumni to support recruitment and enrollment goals.
Develop recurring campus partnerships and student referral opportunities.
Accurately maintain CRM records of recruitment activities, leads, applications, and enrollments with a high level of attention to detail.
Manage territory recruitment efforts, travel schedules, and event follow-up independently.
Required Qualifications
Bachelor's degree required.
2–4 years of experience in higher education recruitment, admissions, sales, or a related field preferred.
Strong communication, presentation, organizational, and relationship-building skills.
Experience planning recruitment events and developing professional partnerships.
Proficiency with CRM systems, Microsoft Office, and virtual communication tools.
Ability to work independently and travel extensively throughout your assigned region, including occasional evenings and weekends.
Preferred Qualifications
Experience recruiting for medical, veterinary, or health-professions programs.
Existing relationships with university advisors and student organizations.
Familiarity with Salesforce or similar CRM platforms.
Experience & Skills
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
IMPORTANT NOTE
:
This position is for a
Seasonal
fixed-term 6-month contract
(starting
January 2027)
, with possible extension depending on performance and business needs.
What does the role involve?
At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both.
The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services.
This is who you are
You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are:
1 to 4 years
of direct experience in
Customer Service
or
Content Moderation
. Experience with
Live Channels
is highly valued.
Professional speaking and writing skills in
Japanese
and
English
; strong communication skills.
Strong analytical and critical thinking skills.
Preferably, previous experience in a customer service environment or a customer-related role (hospitality, tourism, retail, call-centre, etc.).
Ability to quickly switch between various customer channels, like phone and e-mail communications.
Ability to positively interact with your team and other departments.
Available to work 40 hours per week.
You are willing to commute to our Lisbon office and work in the office at least 2 days per week.
You are flexible with working at least 2 weekends a month and on some public holidays.
This role is based in Lisbon, Portugal
.
Hear what our current CS Representative say about the role:
"As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.".
In return
A competitive
Annual Gross Base Salary
of
18.000€
-
23.000€
depending on your level, competencies, and overall experience.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
IMPORTANT NOTE
:
This position is for a
Seasonal
fixed-term 6-month contract
(starting
January 2027)
, with possible extension depending on performance and business needs.
What does the role involve?
At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both.
The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services.
This is who you are
You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are:
1 to 4 years
of direct experience in
Customer Service
or
Content Moderation
. Experience with
Live Channels
is highly valued.
Professional speaking and writing skills in
German
and
English
; strong communication skills.
Strong analytical and critical thinking skills.
Preferably, previous experience in a customer service environment or a customer-related role (hospitality, tourism, retail, call-centre, etc.).
Ability to quickly switch between various customer channels, like phone and e-mail communications.
Ability to positively interact with your team and other departments.
Available to work 40 hours per week.
You are willing to commute to our Lisbon office and work in the office at least 2 days per week.
You are flexible with working at least 2 weekends a month and on some public holidays.
This role is based in Lisbon, Portugal
.
Hear what our current CS Representative say about the role:
"As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.".
In return
A competitive
Annual Gross Base Salary
of
18.000€
-
23.000€
depending on your level, competencies, and overall experience.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
IMPORTANT NOTE
:
This position is for a
Seasonal
fixed-term 6-month contract
(starting
January 2027)
, with possible extension depending on performance and business needs.
What does the role involve?
At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both.
The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services.
This is who you are
You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are:
1 to 4 years
of direct experience in
Customer Service
or
Content Moderation
. Experience with
Live Channels
is highly valued.
Professional speaking and writing skills in
Dutch
and
English
; strong communication skills.
Strong analytical and critical thinking skills.
Preferably, previous experience in a customer service environment or a customer-related role (hospitality, tourism, retail, call-centre, etc.).
Ability to quickly switch between various customer channels, like phone and e-mail communications.
Ability to positively interact with your team and other departments.
Available to work 40 hours per week.
You are willing to commute to our Lisbon office and work in the office at least 2 days per week.
You are flexible with working at least 2 weekends a month and on some public holidays.
This role is based in Lisbon, Portugal
.
Hear what our current CS Representative say about the role:
"As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.".
In return
A competitive
Annual Gross Base Salary
of
18.000€
-
23.000€
depending on your level, competencies, and overall experience.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Lisbon, Portugal
About the Department
The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.
About the role
Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced
Technical Support Engineer for Zero Trust
to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's Zero Trust solutions with confidence.
Responsibilities
Serve as a trusted technical advisor, providing advanced support for enterprise customers using Cloudflare’s Zero Trust platform, including products like Access, Gateway, Cloudflare Tunnels, Cloudflare WAN and the Cloudflare One client (formerly known as Cloudflare WARP client).
Troubleshoot and resolve complex technical issues related to identity, device security, and secure application access.
Communicating and working directly with the customers via phone, video conference (ie Zoom, Google Meet), chat and tickets in Salesforce
Work directly with customers to diagnose and remediate configuration and integration challenges with authentication protocols (e.g., SSO, SAML, OIDC) and network security settings.
Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
Partner with Cloudflare’s Product, Engineering, and Security teams to escalate and resolve advanced customer issues.
Provide feedback based on customer interactions to drive product improvements and ensure alignment with user needs.
Assist customers in identifying and responding to security incidents, leveraging Cloudflare’s threat intelligence and security tools.
Desirable Skills, Knowledge, and Experience
Availability to work the weekend shift (Saturday & Sunday)
You have a minimum of 3 years experience working as a Support Engineer / Sr. Support Engineer supporting networking or web security products.
Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers.
Strong customer service orientation and communication skills, both written and verbal.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
You have experience supporting and troubleshooting multi-factor mechanisms (TOTP, SMS, FIDO, U2F, WebAuth, EMAIL, Push MFA, etc).
Hands-on experience with identity and access management (IdP, IAM, SCIM) systems, such as Okta, Microsoft Entra, Ping, etc. Strong knowledge of authentication protocols (SAML, OIDC)
Proficiency in networking fundamentals, including DNS, VPNs, firewalls, and traffic routing.
Experience supporting cloud platforms (AWS, Azure, GCP) and SaaS application integrations.
You have worked with PostgreSQL, MySQL, MS SQL or other database servers.
Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field (or equivalent experience). This may also include specialized bootcamps.
Relevant certifications such as Cloudflare Certified Zero Trust Specialist, CISSP, or CCSP.
Experience with building projects on Cloudflare or using Cloudflare Products.
Compensation
For Portugal based hires: Estimated annual salary is between €37,000 - €51,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Home-based, Mauritius
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
As a Level 2 Analyst, candidates will be at the heart of our financial ecosystem, ensuring the reliability and efficiency of our payment flows. Candidates will bridge the gap between technical engineering and operational excellence, using data, programming skills, and automation to optimize our core systems. We are looking for an individual with an Athlete Mindset who plans with rigor and constantly seeks more ambitious goals for our monitoring and reporting infrastructure.
KEY RESPONSIBILITIES
1. Operational Discipline & Daily Rigor
- Daily Health Checks: As part of Ops engineering team, we are responsible for investigating and remediating transactional failures. We have automated dashboards that run periodically and raise alerts in case of failures - candidates will be expected to master daily checks (investigations and remediation) as this is the core priority of the team.
- Incident Response: Candidates are expected to monitor real-time payment alerts, triage performance degradations, and drive issues to closure with a sense of urgency (Pace Matters).
- Documentation: We are constantly taking work away from Engineering teams - candidates are expected to maintain and update Standard Operating Procedures (SOPs) for daily tasks, ensuring No Room for Approximation in our execution.
2. Payment Flow Expertise & Scheme Reporting
- Lifecycle Management: Maintain a clear understanding of the end-to-end payment lifecycle, including authorization, clearing, and settlement across various payments methods - Card transactions, APMs, PTB etc.
- Scheme Reporting: Accurate preparation and submission of reporting for Card Schemes (e.g., Visa, Mastercard), ensuring all data aligns with scheme-specific requirements. Candidates will be expected to investigate how we can reduce manual toil by automating our reporting - aim is 100% accuracy within SLA.
- Data Validation: Use a data-driven approach to reconcile internal transaction records against scheme reports to identify and resolve discrepancies.
- Compliance Support: Assist in the monitoring of scheme-mandated KPIs and reporting deadlines to ensure the business remains in good standing.
3. Technical & Automation Excellence
- Data Analysis (SQL): Candidates are expected to write and optimize SQL queries to extract actionable insights from large datasets when required, keep our monitoring tools (Monte Carlo, Retool, BigQuery) up to date and assist peers with payment related queries.
- AI & Automation: Proactively identify repetitive manual tasks and use AI tools or scripting to automate them, supporting our goal to Run Lean. Candidates will be expected to provide tangible results e.g. Number of hours saved, on use of AI and Automation.
- Monitoring & Alerting Workflows: Work closely with Engineering to refine and update internal monitoring and alerting workflows, ensuring we maintain an Athlete Mindset toward system health.
- Engineering Collaboration: Act as a technical bridge, taking initiative to solve minor bugs or configuration issues, embodying the Be the Owner principle
- Continuous Improvement: Adopt a Better Every Day approach by researching new technical tools to enhance monitoring and reporting efficiency.
4. Soft Skills & Team Dynamics
- High-Pressure Performance: Candidates should thrive in a fast-paced environment, remaining resilient and focused during critical system incidents (Never Give Up).
- Collaboration: Act as a proactive One Team player, sharing knowledge with peers and communicating complex technical issues clearly to non-technical stakeholders.
- Accelerated Learning: Demonstrate a desire to learn fast and adapt to new payment technologies and evolving regulatory landscapes.
5. On-Call Duties & Availability
- In-Hours Support: Act as the primary technical point of contact for operational health during standard business hours.
- On-Call Roster: Participate in a rotating on-call roster, where you may be called upon to support the platform outside of normal working hours to ensure 24/7 reliability.
- Weekend & Shift Work: Be prepared to work outside of normal hours and during weekends as required by the business to maintain system uptime and address urgent issues.
- Resilience: Demonstrate a Never Give Up attitude, showing resilience and accountability when handling high-priority alerts during off-peak hours.
QUALIFICATIONS
- Education: Bachelor’s degree in Computer Science, Finance, Engineering, or a related field.
- Experience: 2+ years of experience in an operations support or payments-focused role.
- Hard Skills:
- Proficiency in SQL (data extraction and analysis).
- Experience with automation tools or basic scripting (Python/JS is a plus).
- Familiarity with AI tools for task optimization and productivity.
- Operating Values: You must embody our values by being Fundamentally Positive and acting as an Owner of your work area.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Warsaw, Poland
Teach English Online - Flexible, Work From Home
Do you like to teach?
Do you like working with kids?
Do you want a flexible working schedule that makes up to $25 / hour?
If so, then join us!
We are looking for energetic candidates to teach kids online.
NO experience required - as long as you have a high-speed internet connection & a headset, and you are good to go. We provide all the training, so you can get started in just 3 days.
Get started today!
You have:
Commitment. We ask our teachers make a 6 month or 1 year commitment to ensure continuity for our students.
Responsibility. Our students look forward to their lessons and we depend on teachers to show up consistently for lessons, or let us know ahead of time if they are going to leave.
Good communication skills.
An interest in teaching or working with children.
High-speed internet connection.
Morning availability. Our students are based in China, which is around 12 hours ahead of the US.
For EST locations this typically means working hours are 4:00 AM - 10:00 AM (M-F) with more flexible hours available on the weekends.
Submit your application today!
Location: Prague, Czech Republic
Teach English Online - Flexible, Work From Home
Do you like to teach?
Do you like working with kids?
Do you want a flexible working schedule that makes up to $25 / hour?
If so, then join us!
We are looking for energetic candidates to teach kids online.
NO experience required - as long as you have a high-speed internet connection & a headset, and you are good to go. We provide all the training, so you can get started in just 3 days.
Get started today!
You have:
Commitment. We ask our teachers make a 6 month or 1 year commitment to ensure continuity for our students.
Responsibility. Our students look forward to their lessons and we depend on teachers to show up consistently for lessons, or let us know ahead of time if they are going to leave.
Good communication skills.
An interest in teaching or working with children.
High-speed internet connection.
Morning availability. Our students are based in China, which is around 12 hours ahead of the US.
For EST locations this typically means working hours are 4:00 AM - 10:00 AM (M-F) with more flexible hours available on the weekends.
Submit your application today!
Location: London, United Kingdom
Teach English Online!
Stable Class Hours = Stable Income
Fixed Student & Teacher pairing
Long-term employment only! (1 year+)
About YiYiEnglish:
Since 2017, YiYiEnglish has been providing high quality English
lessons to students in China. Our goal is to provide an excellent,
accessible educational opportunity to our students. If you’re a
qualified teacher who has a passion for teaching, you’ve found the
perfect place!
Working With YiYiEnglish:
YiYiEnglish puts the upmost care and attention to our teachers. We
will be alongside you every step of the way from the application process
to our boot camp to your very first student and beyond. Our business
practice requires close collaboration with teachers, so you’ll have your
own dedicated associate to ask questions to, receive feedback from, and
to discuss student related topics.
All of our students subscribe to a regular schedule. This means that
our teachers will have a consistent schedule that will be stable
throughout your contract with us. This will allow teachers to build
relationships with their students to better understand their strengths,
weaknesses, learning styles, and interests in order to provide the best
learning outcomes possible. Regular students also provides teachers with
financial security since your weekly schedule will be consistent and
reliable. Because of our model of pairing students with teachers, all of
our teachers need to have stable, fixed schedules throughout your
contract with us. No more stressing about your schedule each day!
Teaching Philosophy:
Learning matters, it’s important. Educational progress, development,
and success are a priority at YiYiEnglish. We genuinely care whether
students learn, hone, and master English. We understand the burden of
responsibility of introducing young students to English. It’s our
collective responsibility to provide our students with a warm, caring,
and judgement free learning space so they can develop a love for
English. If done properly, the impact that we can make on our student’s
lives can be consequential and life changing. If you share our passion
for teaching then YiYiEnglish is the perfect place for you!
Who We’re Looking For:
YiYiEnglish relies on our teachers to exemplify our teaching
philosophy. We want teachers who genuinely care about their students. We
want teachers who take their work seriously and who can show that they
are responsible and passionate teachers.
Native or near native pronunciation
Great communication skills
Commitment to responsibility
Experience working in English as a Second Language (ESL/TESL) preferred
High-speed internet connection
Access to a HD camera and mic
Bachelors degree
TEFL/TESOL/CETL or equivalent
Our Application Process:
Complete your online job application.
Complete an initial set of video questions.
Conduct a live demo lesson to showcase your skills.
Sign a contract and start teaching!
Teach English Online - Flexible, Work From Home
Do you like to teach?
Do you like working with kids?
Do you want a flexible working schedule that makes up to $25 / hour?
If so, then join us!
We are looking for energetic candidates to teach kids online.
NO experience required - as long as you have a high-speed internet connection & a headset, and you are good to go. We provide all the training, so you can get started in just 3 days.
Get started today!
You have:
Commitment. We ask our teachers make a 6 month or 1 year commitment to ensure continuity for our students.
Responsibility. Our students look forward to their lessons and we depend on teachers to show up consistently for lessons, or let us know ahead of time if they are going to leave.
Good communication skills.
An interest in teaching or working with children.
High-speed internet connection.
Morning availability. Our students are based in China, which is around 12 hours ahead of the US.
For EST locations this typically means working hours are 4:00 AM - 10:00 AM (M-F) with more flexible hours available on the weekends.
Submit your application today!
Location: Colorado - Colorado Springs
About Cottonwood Residential
Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities - we elevate them.
About the Role
The Maintenance Technician II is an intermediate-level maintenance professional responsible for performing a wide range of repairs and preventative maintenance tasks across the community. This role plays a critical part in maintaining the quality, safety, and functionality of apartment homes and common areas while delivering a high level of service to residents. Working closely with the Maintenance Supervisor, this position is ideal for a skilled technician who can independently diagnose and resolve maintenance issues while contributing to overall property performance and resident satisfaction.
Key Responsibilities
Maintenance & Repairs
Complete maintenance requests in occupied and vacant apartment homes, including plumbing, electrical, HVAC, appliance, and carpentry repairs
Diagnose and troubleshoot maintenance issues, determining appropriate solutions and escalating complex repairs when necessary
Perform preventative maintenance on building systems, equipment, and apartment homes
Service and maintain HVAC systems, including furnaces, air conditioners, heat pumps, and related components
Repair and maintain residential appliances, plumbing systems, and electrical fixtures
Assist with make-ready processes to ensure apartment homes are prepared for new residents
Property Upkeep & Operations
Maintain the overall cleanliness and condition of the property, including grounds, common areas, and amenities
Walk the community regularly to remove debris and ensure a clean, safe environment
Use tools such as blowers and sweepers to maintain sidewalks, parking areas, and walkways
Support pool and spa maintenance, including cleaning, inspections, and safety checks
Complete assigned work orders accurately and document all completed tasks in property management systems
Customer Service & Team Collaboration
Interact professionally and courteously with residents, vendors, and team members
Respond to maintenance requests in a timely and effective manner, ensuring a positive resident experience
Communicate with the Maintenance Supervisor regarding work progress, challenges, and support needs
Participate in team meetings, training sessions, and ongoing skill development
Safety & Compliance
Follow all company safety policies and procedures, including OSHA, Fair Housing, ADA, and HAZCOM standards
Use appropriate safety equipment and follow proper handling procedures for tools and materials
Maintain awareness of utility shut-offs, safety systems, and emergency procedures
Ensure all work areas are clean, organized, and compliant with safety standards
What You Bring
High school diploma or equivalent required
Valid driver’s license and reliable transportation required
2+ years of experience in multifamily property maintenance required
EPA Certification (Type II or Universal) required
Strong working knowledge of HVAC systems, plumbing, electrical, pool/spa maintenance, and appliance repair
CPO is preferred
Ability to diagnose and resolve maintenance issues independently
Experience with preventative maintenance programs and property upkeep
Strong problem-solving skills and attention to detail
Professional attitude with a strong customer service mindset
Ability to read, write, speak English to communicate with residents and vendors, to process Company paperwork, and to interpret safety and operating manuals and procedures
Ability to communicate effectively with residents, vendors, and team members
Ability to provide basic tools needed for maintenance work, including HVAC gauges if certified
Availability to work standard community hours, including evenings and weekends
Availability to participate in an on-call rotation and provide after-hours emergency services with the support of the Maintenance Supervisor
Physical Requirements
Regularly required to stand
Ability to climb stairs, walk, and balance is frequently needed
Sit, stoop, kneel, crouch, or crawl is frequently needed
Push or pull to move equipment, appliances, open and close doors, etc.
Climb ladders to perform routine maintenance/repairs
Grasping/gripping/turning to operate tools, equipment, and/or the phone frequently needed
Ability to taste or smell is frequently needed
Reaching above the shoulders frequently needed
Finger dexterity to operate tools frequently needed
Lifting and/or moving up to 75 lbs. regularly needed. Occasionally, over 75 lbs. is needed. Rarely will over 150 lbs. be needed. Weights over 50 lbs. should be accomplished with assistance from one or more persons
Constant need for vision in small detail, beyond arm’s reach, peripheral, depth perception, and the ability to adjust focus
Constant need for talking and hearing to communicate with residents and associates
Why Cottonwood Residential?
We don’t just manage properties - we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Location: Egypt
The Technical Support Engineer - L1 will be part of the Level 1 team in Cincom's new 24/7 Support function, based in Cairo, and the first point of contact for Cincom customers experiencing technical issues with their enterprise software products, including CPQ, Eloquence and Cincom Smalltalk.
The role focuses on receiving and managing customer cases, performing initial technical investigations, following established troubleshooting procedures, and ensuring timely escalation to the appropriate product specialists when deeper investigation is required.
This is an opportunity for a recent graduate or early-career engineer with strong technical fundamentals, analytical thinking and a customer-oriented mindset to develop expertise in enterprise software support.
The role operates within a 24x7x365 support organisation and requires flexibility to work rotating shifts, including nights, weekends and public holidays.
KEY RESPONSIBILITIES
Case Management
Act as the first point of contact for customers reporting technical issues with Cincom products.
Register, categorise, prioritise and manage incoming support cases in Zoho Desk in accordance with established procedures, severity definitions and service levels.
Investigation & Troubleshooting
Perform initial technical investigation and troubleshooting to identify the nature and potential source of reported issues.
Follow documented troubleshooting procedures, knowledge articles, known-issue playbooks and Cincom's AI-assisted knowledge tools to resolve supported L1 cases.
Collect and analyse relevant technical information, including error messages, logs, timestamps, system details and troubleshooting results.
Identify whether reported issues may relate to application behaviour, operating systems, databases, infrastructure or network connectivity.
Escalation & Customer Communication
Recognise issues requiring deeper technical investigation and escalate them to Level 2 support, Hosted Services or the product engineering teams (Level 3) with complete technical findings.
Recognise any report of a possible security vulnerability or active exploitation and route it immediately through the security escalation process, as these carry strict regulatory reporting deadlines.
Maintain end-to-end ownership of customer-facing cases, ensuring regular updates, appropriate follow-up and clear communication until resolution.
Participate in customer calls and communicate technical information clearly to both technical and non-technical audiences.
Maintain accurate and consistent case documentation, including investigation steps, findings, actions taken and escalation details.
Collaborate with L2 engineers, Hosted Services and Product Engineering teams to facilitate effective case resolution.
Knowledge & Continuous Improvement
Contribute to the development and maintenance of the technical knowledge base, troubleshooting guides and self-service content.
Identify recurring issues and knowledge gaps and share observations with senior engineers to support continuous service improvement.
Develop technical knowledge across Cincom's product portfolio, gradually building deeper expertise in assigned products and support areas.
Security & Data Protection
Handle customer data, logs and system access in line with Cincom's information security, data protection (including GDPR) and customer confidentiality requirements.
Follow the controls that support Cincom's ISO 27001 and SOC 2 programmes, including access management and evidence of how cases are handled.
Requirements
WHAT WE'RE LOOKING FOR
Essential
Bachelor’s degree in computer science, Computer Engineering, Information Systems or a related technical discipline.
0–2 years of relevant experience; fresh graduates are encouraged to apply.
Strong technical fundamentals in operating systems, networking and application technologies.
Good analytical and troubleshooting skills, with the ability to investigate problems logically and systematically.
Ability to understand technical information, identify relevant symptoms and determine appropriate next steps.
Strong written and verbal communication skills in English.
Good organisational skills and the ability to manage multiple cases while maintaining appropriate priorities and follow-up.
Ability to work effectively within a team and collaborate with different technical functions.
Customer-oriented mindset, ownership, attention to detail and willingness to learn.
Able to work rotating shifts, including nights, weekends and public holidays, in a 24x7x365 support environment.
Technical Foundations
The following technical foundations are essential at foundation level. Product-specific skills are taught on the job.
1. Linux / Unix Fundamentals
Basic command-line proficiency, understanding of file systems, permissions, processes, services and system logs.
2. Networking Fundamentals
Understanding of TCP/IP, IP addressing, DNS, DHCP, ports, routing and connectivity troubleshooting tools.
3. Windows Operating Systems
Basic knowledge of Windows operating systems, services, Event Viewer, Windows Server and Active Directory.
4. Application & Database Fundamentals
Understanding of client-server architecture, application troubleshooting, log analysis, database fundamentals, basic SQL, HTTP/HTTPS and REST APIs.
Desirable
The following skills and experience are desirable:
Basic programming or scripting knowledge, preferably Python or PowerShell.
Familiarity with JSON, APIs and application integration concepts.
Exposure to database technologies such as SQL Server, MySQL or MongoDB.
Familiarity with virtualisation and cloud computing fundamentals.
Academic projects or internships involving software applications, databases, operating systems or infrastructure.
Previous exposure to enterprise software or technical support environments.
Linux certifications such as Linux Essentials, RHCSA or equivalent.
Networking certifications such as CCNA or equivalent.
Microsoft technical certifications.
Basic programming or database certifications.
Additional language skills, particularly French, German or Italian.
PRODUCT KNOWLEDGE
Previous knowledge of Cincom products is not required. However, the successful candidate will be expected to develop familiarity with the company's enterprise software portfolio, starting with the products in scope for Level 1, during onboarding and technical enablement.
HOW SUCCESS IS MEASURED
First 90 days
Product and process onboarding completed for the products in scope, with knowledge checks passed.
Handling Level 1 cases independently on the shift rota.
Case records consistently meet the documentation standard in quality checks.
Ongoing
First response and update times within the agreed service levels.
Share of cases resolved at Level 1 against the team target.
Escalations reach Level 2 or Level 3 with complete information first time.
Customer satisfaction scores on closed cases.
Regular, useful contributions to the knowledge base.
Location: Liverpool, United Kingdom
Play it. Break it. Perfect it.
At Universally Speaking, you don’t just play games you make them flawless. We’re looking for linguistic perfectionists who live for precision and care deeply about great gaming experiences. You’ll dive into new worlds, spot every linguistic bug, and make sure every word, phrase, and line feels right. It’s hands-on, it’s fast-paced, and it’s all about ensuring players across the globe get the best possible version of the game.
What you’ll be doing
•You’ll work side by side with talented testers, translators, and developers, reporting issues clearly and working relentlessly to make sure they’re fixed. If you’re motivated by detail, passionate about games, and ready to be part of something that shapes how players experience them you’ll fit right in.
•You’ll be the guardian of language in every game you touch making sure every word, menu, and in-game message feels natural, accurate, and culturally right.
•You’ll test games like a pro, following our proven Universally Speaking LQA methods that define the industry standard for linguistic quality. Every detail counts, and you’ll make sure nothing slips through.
•Your reports will make a difference: you’ll use professional bug databases to describe linguistic issues clearly, track progress, and verify that fixes hit the mark.
•You’ll evolve from tester to trusted LQA expert across everything from indie gems to AAA blockbusters owning your projects and mastering the full testing cycle from start to finish.
•You’ll write and refine test cases, document your findings, and set the bar for best practices in LQA.
•You’ll collaborate with developers and fellow testers early in the process, helping shape how each game’s localisation is tested and improved.
•And beyond that, you’ll constantly look for smarter, faster, better ways to do things taking initiative to optimize workflows, share knowledge, and raise the standard for everyone around you.
Requirements
What you’ll bring to the game
•You’re someone who notices the smallest details others miss, and you can’t rest until everything’s perfect. You speak German like it’s second nature and handle English with confidence, both written and spoken.
•Games are your thing you live them, breathe them, and you care how they sound, look, and feel. You thrive in a team that moves fast and works under pressure, never losing focus or quality along the way.
•You’re proactive, determined, and naturally curious about how things work. You use that curiosity to make improvements and find better ways to deliver great results.
•You’re nimble with tech: comfortable using databases, spreadsheets, testing tools, and the usual suspects in MS Office. Organisation and accuracy are your companions.
•And of course you already have the right to work in Spain. This role needs you in the office, part of the action, not remote.
Extra Points for
•Experience in LQA, translation, or proofreading you’ve seen how words take shape across languages.
•Familiarity with translation systems.
•Previous use of test case management tools or text editing platforms.
•An understanding of gaming trends and the culture behind them.
•A degree in linguistics or a related field it’s great background, but not a deal-breaker.
What's in it for you?
•A chance to turn your passion for games into a full-time career getting hands-on with titles before anyone else does.
•A dynamic, international team where creativity and precision go hand in hand. You’ll work with people who share your obsession with quality and detail.
•Full-time stability with a Monday–Friday schedule, so your evenings and weekends stay yours.
•An onsite environment that keeps the buzz alive. Collaborate face-to-face with talented testers and developers in our modern office based on the 5th Floor, The Watson Building, 4 Renshaw St, Liverpool L1 2SA.
•Opportunities to grow your skills through real-world experience in LQA, translation technology, and project management.
•A culture built around teamwork, learning, and the satisfaction of knowing you help shape how millions of players experience their favourite games.
Benefits
We don’t just make games better we make work better too. At Universally Speaking Liverpool, you’ll enjoy benefits designed to support your growth, wellbeing, and career journey.
• Free daily transportation to and from the office get to work with ease.
• Career growth and learning opportunities to help you level up professionally.
• Paid training with leading specialists in the games industry learn from the best.
• A culture built on diversity, equity, and inclusion your voice always matters here.
• A rewarding referral program bring great people in and get recognised for it.
Ready to join the game?
If reading this made you think, “That’s me” then we want to hear from you. Apply now and start shaping the worlds players will explore next. At Universally Speaking, we’re always scouting for language talent from every corner of the globe. So even if this role isn’t a perfect match, share it with your friends who live for games and language as much as you do because we’re always expanding our team of multilingual heroes.
Your journey starts here. Let’s make games unforgettable, together.
At Universally Speaking, diversity makes our worlds richer. We’re proud to be an equal opportunity employer welcoming every background, culture, and perspective.
What matters to us is your skill, passion, and drive to make great games even better. So whoever you are, wherever you’re from, if you love language and games, you’ll find a place here to grow, create, and belong.
Location: Beverly Hills, CA
About the Role
Babylist is looking for a Senior Experiential Producer to lead the charge in defining experiential programming at our Los Angeles showroom. You’ll produce in-showroom activations that support our community, including panel discussions with experts in our education space, pop-ups with our brand partners, and events that support upcoming launches.
We’re looking for a no-ego senior producer who loves dreaming up the “How about we...” just as much as building the logistics behind it. You’re a master of spreadsheets, you have a roster of LA vendors you can call, and you’re a creative at heart who has always felt that experiential marketing is your calling.
About Our Showrooms
Getting ready for a baby is a lot. Our showrooms are where expecting parents walk in unsure and leave feeling confident. They get hands-on with the strollers, car seats, cribs, and gear on their registry, take classes with our experts, and meet the brands they’ve been hearing about. Creators and celebrities stop by, and our partners host community events and activations throughout the year.
Overview of Role
This is a temporary 6-month engagement with the opportunity to extend based on events we have on our calendar. You’ll take a loose brief and own it end to end: concept, creative, vendors, budget, and show-running inside our Los Angeles showroom. You own how each individual event is conceived and brought to life. Expect several events moving at once, each at a different stage, from early concept through post-event recap.
This is a hybrid role based out of Los Angeles with required presence at the LA Showroom at least 3 days a week with the occasional weekend. On event days, hours could stretch earlier and later to cover load-in (as early as 7am) and breakdown (as late as 9pm), but that’s specific to event days, not the norm.
Events You’d Be Responsible For
You’ll be expected to be on site for the events you produce, which include:
Venue rentals:
Partner-rented activations hosted in our owned-and-operated event space. You serve as the primary venue point of contact, leading walkthroughs, sharing our approved vendor list, and handling the logistics that let the outside team produce smoothly on their own. For back-to-back events, you’ll make sure load-in and breakdown go seamlessly.
Registry Weekend:
Babylist’s signature two-day consumer event welcoming approximately 2,000 people to our showroom, featuring approximately 8–10 brand partners, educational programming, product demonstrations, gifting, food and beverage, and immersive guest experiences.
Partner-sponsored showroom experiences:
Custom events featuring branded storytelling, product education, curated guest experiences, décor, food and beverage, gifting, and influencer programming, including social impact events.
Who You Are
Comfortable leading strategy, concepting, and production of an event, start to finish. This isn’t a role where someone else hands you the concept.
Deeply plugged into the brand activation and experiential world. You know what the coolest brand activations look like, you know what’s trending, and you have impeccable taste to bring it to life.
Able to originate the concept yourself. You can build a mood board and a full concept deck from scratch, not just execute someone else’s vision.
Experienced producing design-driven brand experiences and pop-ups. You know the process of turning a brief into a full-blown event, from décor to negotiating with vendors to custom fabrication.
Able to run large and small-scale event productions. You’re just as comfortable executing a 500+ person event at the Babylist Showroom as back-to-back 10–15 person influencer gatherings on consecutive weekends.
Comfortable holding several events at overlapping stages at once (one in planning, one in production, one in recap) without dropping a thread.
Experienced building and managing vendor budgets (catering, rentals, florals, fabrication, AV, photography) and keeping production on time and on budget.
Naturally reaching for AI in your work. At Babylist, every team uses AI daily. You’re already using it to move faster and improve your output, and you stay curious about what’s coming next.
How You’ll Make an Impact
Set the strategy and concept for individual events (mood boards, decks, layouts, décor, spatial planning), then produce them yourself, concept through strike.
Produce Babylist’s signature Registry Weekend events in Los Angeles and lead partner-sponsored showroom experiences, from 15-person influencer gatherings to 500+ person multi-programming events.
Serve as the primary venue point of contact for partner-rented activations in our owned-and-operated space.
Turn concepts and approved briefs into real production plans, timelines, and workbacks, and lead the planning meetings that keep internal teams and vendors aligned.
Source and manage production vendors (rentals, florals, fabrication, AV, photography, signage, catering) and oversee logistics from delivery through installation and breakdown.
Run load-in, show, and strike onsite, owning the run of show and troubleshooting in real time.
Wrap up production post-event, document learnings, and feed them into Babylist’s internal recap process and the next event’s planning.
Keep a rolling calendar moving, often conceiving the next quarter’s Registry Weekend while still executing the current one.
About Compensation
We use a market-based approach to compensation. The hourly rate for this role is:
$76.92 per hour
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: Amsterdam, Netherlands
Workplace: OnSite
WHO WE ARE
X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility.
Today, XDS is quiet no more.
XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about.
X-LAB is the new inflection point for the category.
We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers.
Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders.
That is what makes this moment exciting.
Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time.
Are you ready to ride ahead of the pack?
Learn more at https://xds.co/https://xlabbikes.com
See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY
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XDS is seeking an Events Manager to own the planning, execution and operations of X-LAB events across Europe. You turn an approved event calendar into events that run on time, on budget and to standard: trade shows, dealer events, consumer festivals, demos and pop-ups.
This is an operations role. You own the logistics, vendors, budgets, assets and timelines behind every European event, and the marketing operations that keep them moving. Brand strategy and creative direction come from the global marketing team in Los Angeles; you make them happen on the ground in Europe.
You are organized, calm under pressure and obsessive about details. You are comfortable working across time zones with teams in Shenzhen andLos Angeles, and with organizers, dealers and suppliers in several European countries.
WHAT YOU’LL DO
Event Planning & Execution
• Own end-to-end execution of all European events, including trade shows, dealer events, consumer festivals, gran fondos, demos, and pop-ups
• Build and manage each event’s timeline, run of show, staffing plan, and on-site schedule
• Lead onsite load-in, booth and pop-up setup, guest flow, teardown, and load-out
• Secure event slots, permits, insurance, and organizer requirements prior to deadlines
Logistics & Vendors
• Source, contract, and manage local vendors (venues, AV, rigging, F&B, fabrication, freight, staffing, hotels)
• Coordinate shipping, customs, and storage of bikes, demo fleet, and event materials across Europe
• Book team travel and accommodations for each event
Budgets & Reporting
• Build and manage per-event budgets, track spend against plan, and reconcile invoices
• Deliver a post-event recap within 7 days, including attendance, leads, demo rides, dealer activity, and spend
• Keep the European event calendar and tracker up to date for the global marketing team
Marketing Bike Inventory & Event Assets
• Own the European marketing bike inventory (demo and event bikes: sizes, builds, condition, servicing, location)
• Track all bikes going out and coming back for events and loans, and update the inventory log
• Own the European event kit: booth and pop-up structures, signage, displays, and giveaways
• Keep materials inventoried, maintained, and event-ready; flag replacements and new builds proactively
• Coordinate with the US Events Manager and EU design team to ensure booths, signage, and event assets are brand-consistent across markets
Marketing Operations
• Run event registration, RSVPs, and lead capture; deliver leads to sales and dealers post-event
• Coordinate with sales, dealers, and the dealers and the global marketing team so every event has clear goals and follow-up
• Maintain event SOPs, vendor lists and playbooks so events can repeat and scale
YOU’RE A GREAT FIT WITH:
- 4–7+ years in event management, event operations, or trade show production
- A track record running multi-country events or trade shows in Europe, from planning through teardown
- Strong budget management and vendor negotiation skills
- Fluent English plus at least one other European language (Spanish, French, Italian, German, or Dutch)
- Right to work in the Netherlands
- Comfortable traveling 40–60% and working some evenings and weekends around event dates
- Comfortable lifting, setting up, breaking down, and hustling when needed
YOU’RE A SPECTACULAR FIT WITH:
- Experience in cycling, outdoor, mobility, automotive, or premium consumer brands
- Experience with European cycling events (gran fondos, festivals, Spring Classics, or Grand Tour start villages)
- Knowledge of EU freight, customs, and temporary-import rules for event materials
- Familiarity with CRM, event registration, and lead capture tools
- A network of European event suppliers and organizers
SUCCESS METRICS
- Every European event runs on time and within its approved budget
- Recaps land within 7 days, with leads handed to sales and dealers
- The event kit is always inventoried, maintained, and ready to ship
- Vendors and organizers want to work with us again
- Each event runs smoother than the last, with SOPs that let the calendar scale
______________________________________________________
OUR COMPENSATION AND BENEFITS
- Competitive base salary
- Demo bike fleet and comprehensive travel allowances
ОфисAmsterdam, Netherlands; You are comfortable working across time zones with teams in Shenzhen andLos Angeles, and with organizers, dealers and suppliers in several European countries