Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
Why This Role Exists
Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission.
Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network.
The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base.
The Role
CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core.
Rapid response.
When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation.
Proactive engineering.
When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds.
Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline.
What You Might Work On
Rapid response:
Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and origin configuration. Produce the fix upstream.
Diagnose a recurring WebSocket disconnect that a media customer has been fighting for weeks. Isolate it to a specific interaction between WAF and their origin load balancer. Drive the fix with Product Engineering.
Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time.
Proactive engineering:
Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end.
Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle.
Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate.
Responsibilities
Rapid incident response and root cause analysis.
Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends.
Proactive reliability engineering.
Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve.
Cross-functional partnership.
Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes.
Technical leadership and enablement.
Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness.
Product and platform depth.
Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains.
Requirements
Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments.
Strong foundation in networking and security:
TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching.
Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP.
Routing protocols: BGP, OSPF, including path selection and route propagation.
Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs.
VPN and encryption: IPSec, SSL/TLS tunnels, GRE.
Zero Trust architecture, network segmentation, modern security models.
Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing.
Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil.
Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices.
Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers.
Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents.
Desired Skills & Experience
SRE, DevOps, or platform engineering experience with direct customer-facing accountability.
Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket).
Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss.
Data-at-scale analysis using SQL, PromQL, or equivalent.
Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker).
Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency.
Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority.
Experience applying AI/ML to production engineering or operational workflows.
Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents.
Bonus Points
Active Cloudflare user who understands the platform as a practitioner.
Hands-on experience with Workers, Pages, R2, D1, or other developer platform services.
Cloud networking and security experience across AWS, Azure, or GCP.
Web programming (HTML, JavaScript) and regular expressions.
Chaos engineering or formal reliability frameworks (e.g., Google SRE principles).
Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Ищем самостоятельного Middle React-разработчика, который будет участвовать в создании и развитии пользовательских интерфейсов платформы. Разрабатывать новые функциональные возможности и пользовательские интерфейсы на React и TypeScript.
Компания «НеоАрт» предлагает своим клиентам (В2В) полный спектр продукции и профессиональных услуг в области багетно-оформительского бизнеса. Компания занимает лидирующую позицию на оформительском рынке России и СНГ в течение 30 лет.
Ищем Fullstack-разработчика для поддержки и развития действующего интернет-магазина (B2B-сегмент). Сайт имеет долгую историю и содержит кастомные, нестандартные доработки. Разработчику предстоит решать задачи по бэкенду и фронтенду.
Задачи:
— Поддержка и развитие B2B интернет-магазина, обеспечение стабильной работы, выявление и устранение программных сбоев.
— Разработка кастомных решений: создание новых модулей, компонентов и сервисов на базе 1С-Битрикс по техническому заданию.
— Рефакторинг и доработка существующего кода, оптимизация старого кастомного функционала под меняющиеся технические и бизнес требования.
— Обязательное комментирование разработанных кастомных решений для удобства последующей поддержки сайта.
— Сопровождение обмена с 1С на стороне сайта, контроль работы PHP-скриптов и оперативное исправление ошибок.
— Оптимизация производительности: поиск и устранение узких мест в коде скриптов, корректировка лимитов веб-серверов для ускорения загрузки страниц и работы скриптов.
— Оперативное решение инцидентов при их возникновении, устранение технических сбоев.
— Контроль версий и деплой: ведение разработки через Git, аккуратное слияние веток и безопасный перенос изменений на боевой сервер.
Требования:
— Уверенная разработка на 1С-Битрикс и PHP, опыт работы со сложными, кастомизированными проектами.
— Понимание архитектуры серверного окружения: знание принципов работы BitrixVM на базе Rocky Linux, умение локализовать проблему на стыке кода и сервера.
— Понимание принципов работы веб-серверов: базовые навыки конфигурирования связки Nginx + Apache (корректировка лимитов, таймаутов и воркеров) для устранения узких мест в производительности.
— Взаимодействие с MySQL на прикладном уровне: умение оптимизировать SQL-запросы внутри PHP-скриптов, адаптация кастомного кода под требования СУБД.
— Сопровождение интеграций с 1С на стороне сайта: понимание логики обмена данными (обработка входящих JSON-файлов через PHP-скрипты) и архитектуры хранения данных для корректного взаимодействия внешних систем с БД сайта.
— Фронтенд-разработка: базовые знания HTML, CSS и JavaScript для верстки и правки интерфейсов.
— Работа с чужим кодом: способность быстро разбираться в логике, написанной другими разработчиками, находить и устранять ошибки.
— Контроль версий: обязательный опыт работы с Git.
— Комментирование кода: привычка комментировать сложные участки логики и нестандартные решения.
— Развертывание и конфигурирование веб-окружения (BitrixEnv / LAMP-стек) на готовой ОС.
— Администрирование сайтов, приложений и связанных сервисов на уровне веб-сервера.
Условия:
— Множество интересных задач.
— Оформление по ТК РФ.
— График работы 5/2, на выбор: с 08:00-17:00, 09:00-18:00, 10:00-19:00.
— Гибридный формат работы обсуждается после испытательного срока.
— Достойная заработная плата (обсуждается на встрече).
Location: United States
Overview
Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked
#3 on Fast Company's Most Innovative Companies list
. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.
The Web Integrations Support Engineer is part of the Professional Services team at Smartling. The mission of the team is to help customers rapidly integrate Smartling solutions in a way that is sustainable and scalable. You will be responsible for ongoing maintenance of customer integrations based on Smartling’s GDN (web proxy) solution to ensure that the integration continues to meet customer needs as their sites change over time.
We are looking for a professional with a track record of successfully supporting enterprise-grade technical solutions, who can communicate complex concepts and ideas effectively, and who takes a systematic troubleshooting approach when dealing with live customer issues. We are currently considering candidates based in the
Pacific and Mountain
time zones.
You Will
Own customer tickets end to end, with clear written root-cause explanations and next steps
Run troubleshooting sessions and workshops with customer engineering teams, advising them on integration best practices
Escalate to and collaborate with Engineering with clear reproduction steps when an issue needs a product fix
Build scripts and tooling, to make diagnosis and configuration faster and safer
Work with technical and business stakeholders to understand requirements and recommend sustainable solutions
Make changes to live production configuration with care: testing safely, planning for rollback, and telling customers what changed and why
Act with precision and urgency when customers are affected, and manage changing scope and ambiguity without losing momentum
Keep learning about new web technologies and contribute to process and tooling improvements
You Have
A bachelor's degree in Computer Science, Engineering or a related field, or equivalent practical experience
2+ years in a customer-facing technical role such as Support Engineer, Solutions or Technical Consultant, or similar, focused on technical troubleshooting, solution design or implementation
2+ years of hands-on experience with HTTP, HTML, CSS (including writing robust selectors), JavaScript and REST APIs
Strong skills with browser DevTools and network debugging, and an understanding of how pages are built and rendered in the browser
Working knowledge of proxies, CDNs, web servers, DNS/TLS and caching, plus web security basics (CSP, CORS, cookies, WAFs)
Comfort with regular expressions, plus the ability to write scripts (JavaScript, Python or Bash)
Experience diagnosing issues from logs and request traces (Quickwit, Grafana, Kibana, Splunk or similar)
A methodical, hypothesis-driven approach to complex problems
Excellent written and spoken communication, with the ability to advise and persuade both technical and non-technical audiences
The ability to drive outcomes despite complexity, ambiguity or shifting priorities
Preferred but not required
Experience with modern front-end frameworks (React, Next.js, Vue) and client-side rendering
Familiarity with CMS platforms (e.g., AEM, Sitecore, WordPress, Contentful)
Hands-on experience with Nginx or similar proxy and web server configuration
Knowledge of SEO fundamentals (hreflang, canonical tags, sitemaps)
Experience with translation, localization and internationalization, including awareness of RTL and CJK languages, character encoding and locale formatting, and/or fluency in multiple languages
Software development experience
You Will Enjoy
Freedom 🏡 - we are remote-first
Growth - an opportunity to learn and advance your career
Wealth 💰 - we offer a competitive salary and 401(k) + company match
Wellness - health insurance; free medical plan for you and your family
Balance - flexible PTO + 11 holidays; generous parental leave
Culture 🤝- an energetic, value-driven, and fun culture and team spirit
Bonus - employee referral program and Apple equipment
Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.
We use the E-Verify platform for work authorization verifications.
The US national total pay range for this role is $90,000 - $110,000. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed.
*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.
Location: United States
Overview
Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked
#3 on Fast Company's Most Innovative Companies list
. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.
The Solution Architect/Technical Implementation Manager is part of the Professional Services team at Smartling. The mission of the team is to help customers rapidly integrate Smartling solutions in a way that is sustainable and scalable. As a Solution Architect, you are the hands-on advisor, technical expert, and problem solver. You will be leading various technical integrations and implementations, solving the most challenging problems in the content localization space, and designing sustainable solutions to support our customers’ growing localization needs.
The Solution Architect is an Engineering-adjacent role. Accordingly, a strong technical background is required for this role. We are looking for a professional who has a track record of successfully designing and implementing enterprise-grade technical solutions, who communicates complex concepts and ideas effectively, and who demonstrates creativity in solving challenging problems for customers. We are considering candidates based in the
East and Central
time zones only at this time.
You Will
Interact with both technical and business users to gather requirements, analyze information, and design comprehensive and scalable solutions
Effectively and proactively manage process changes with business and technical stakeholders to drive implementations forward
Act with precision and urgency to provide customers with best-in-class support, and lead workshops and troubleshooting sessions with customer technical teams to resolve complex issues
Continuously articulate best practices to encourage optimal integration and platform adoption, laying the foundation for the long-term success of customers
Stay curious about new technologies, develop new tools, and contribute to process improvement
You Have
A bachelor's degree in Computer Science, Engineering or a related field, or equivalent practical experience
3+ years of relevant experience as a Solution Architect, Technical Consultant, or in a similar customer-facing role that focuses on technical solution design and implementation
Strong analytical skills when it comes to complex problems, and are not intimidated by technical challenges
2+ years of applied experience with modern web technologies (e.g. HTTP, HTML, CSS and JavaScript), and REST APIs
Excellent communication skills with the capability to advise/persuade technical and non-technical stakeholders
Ability to drive outcomes despite complexity, ambiguity or changing scope
Familiarity with at least one programming/scripting language and able to read/write scripts
A home office setup conducive for working remotely, and ability to work effectively as a remote team member*
Preferred but not required
Knowledge of Content Delivery Networks (CDN), web servers, and proxy technologies such as Nginx
Familiarity with Content Management Systems (CMS)
Software development experience
Experience with file engineering and regular expressions
Hands-on experience with Splunk, Kibana or similar technologies
Experience with translation, localization, and internationalization processes and/or fluency in multiple languages
You Will Enjoy
Freedom 🏡 - we are remote-first
Growth - an opportunity to learn and advance your career
Wealth 💰 - we offer a competitive salary and 401(k) + company match
Wellness - health insurance; free medical plan for you and your family
Balance - flexible PTO + 11 holidays; generous parental leave
Culture 🤝- an energetic, value-driven, and fun culture and team spirit
Bonus - employee referral program and Apple equipment
Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.
We use the E-Verify platform for work authorization verifications.
The US national total pay range for this role is $100,000-$120,000. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed.
*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction- and clutter-free) background.
Location: Remote - North America - South America
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As a Senior Full-Stack Engineer, you will be responsible for architecting, implementing, and maintaining frontend applications and backend services that form the foundation of user experience at Alpaca and empower millions of users who trade billions of dollars worth of assets.
As part of a focused and specialized engineering team, you will be responsible for the user experience and product development for Internal Tools customers, encompassing both the frontend trading dashboards and backend systems that power Internal Tools product features like elite, high-yield cash, paper accounts, and more. Working closely with our users and internal stakeholders, we specialize in delivering high-quality end-to-end solutions across the full suite of frontend and backend systems at Alpaca.
We’re looking for someone who brings deep frontend and backend expertise, understands how all parts of the stack work together, enjoys mentoring others, and thrives in a culture of curiosity and continuous improvement. Working collaboratively in a cross-functional team, you’ll build elegant and robust systems and services to deliver innovative product features across the stack.
Things You Get To Do:
Play a pivotal role in architecting and developing software solutions across the full stack that push the boundaries of technology
Work closely with cross-functional teams and dive deep into the backend systems and infrastructure that power financial markets
Contribute to API design and product features within our ecosystem.
Own the delivery of high-visibility features/projects, from design to deployment
Mentor peers and influence the technical strategy of our company
Who You Are (Must-Haves):
5+ years of experience using a modern systems programming language like Golang, C++, or Rust
3+ years of experience in frontend development with TypeScript/React
Proficient with SQL and relational databases, preferably PostgreSQL
Proficient in HTML and CSS frameworks such as TailwindCSS
Excellent communication and collaboration skills
Proven track record of building user-facing features end-to-end
Experience with REST APIs and WebSockets best practices
Attention to detail and an appreciation for design aesthetics
Who You Might Be (Nice-to-Haves):
Algo trading experience (either professional or personal)
Experience with major cloud platforms (we primarily use GCP)
Experience or understanding of financial markets
Experience working at a startup
Experience working remotely
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Belgrade, Serbia; Bengaluru, India; Cluj-Napoca, Romania; Krakow, Poland; Larnaca, Cyprus; Lodz, Poland; Lublin, Poland; Remote.BG, Bulgaria; Remote.PL, Poland; Riga, Latvia; Sofia, Bulgaria; Varna, Bulgaria; Warsaw, Poland; Wroclaw, Poland
We are looking for a Microsoft Dynamics 365 Developer with experience in Dynamics 365 configuration and customization, plugin development, custom workflow activity development, and system integration. In this role, you will support, modify, and maintain existing solutions while contributing to custom development and data related improvements.
You will contribute to a project that relies on Dynamics 365, D365 CE, and supporting integration and data tools. The work includes custom development, system maintenance, and improvements to connected services and reporting capabilities.
Develop customizations and configurations in Dynamics 365 and D365 CE
Build plugins and custom workflow activities for business requirements
Develop and maintain JavaScript components for CRM solutions
Resolve data issues using SQL queries and SSIS packages with KingswaySoft
Ensure adherence to best practices and coding standards in custom development
Support modify and maintain systems and code developed by other engineering teams
Implement integrations with legacy and modern systems using batch jobs or APIs
Work with service module capabilities in D365 CE including SLA and queue
Contribute to solutions using Power Apps Power BI and Power Automate
Develop and maintain integrations with AWS Snowflake and ECM systems
Work with Azure Synapse Workspace Azure Functions and WebJobs
Experience with Dynamics 365 configuration and customization
Experience with plugin development and custom workflow activities in Dynamics 365
Proficiency in JavaScript for CRM-related development
Proficiency in C# and TypeScript
Proficiency in HTML and CSS
Experience with SSIS and SSIS packages using KingswaySoft
Strong knowledge of SQL queries
Hands-on experience with Power Apps, Power BI, and Power Automate
Experience with API integration with AWS, Snowflake, and ECM
Hands-on experience with Azure Synapse Workspace
Experience with Azure Functions and WebJobs
Good knowledge of the Service module in D365 CE
Experience with SLAs and queues in D365 CE
Ability to understand, support, modify, and maintain systems and code developed by other engineering teams
Location: Warsaw, Poland; Madrid, Spain; Tbilisi, Georgia; Sofia, Bulgaria; Yerevan, Armenia; Podgorica, Montenegro
CloudLinux
is a global remote-first company. We are driven by our principles: do the right thing, employees first, we are remote first, and we deliver high-volume, low-cost Linux infrastructure and security products that help companies to increase the efficiency of their operations. Every person on our team supports each other and does what we can to ensure we all are successful.
Check out our website for more information:
https://cloudlinux.com/
Imunify360
is CloudLinux's security suite for Linux web servers: real-time and background malware scanning, automated cleanup, a WAF, runtime PHP protection (Proactive Defense), a database malware scanner, and IP reputation. It runs on hosting providers' shared, VPS, and dedicated servers, so new web-malware campaigns land on our fleet early.
We sit on one of the largest labeled corpora of live web-server malware in the industry: files, verdicts, cleanup outcomes, and analyst decisions collected from production hosting servers every day. It already drives our signatures, heuristics, and ML models, and there is far more to get out of it. We are looking for a
Senior ML Engineer
who will turn that data into detection that ships — classifiers, LLM-assisted triage and generated signatures — and keep exploring new ML/LLM methods against it, measured by the product's false-negative and false-positive rates, not by notebook accuracy.
Our dataset focuses on web malware — PHP, JavaScript, HTML phishing kits, infected WordPress and Joomla plugins and themes, database injections — with the context around each file.
What you'll work with:
Malware samples from production servers, with verdicts and analyst decisions
Years of signatures and detection rules
Customer-reported false negatives and false positives
Runtime behavior of code on live sites
Web-attack traffic
File metadata and how files spread across servers
Cleanup outcomes, including what came back
What you will do:
The goal is 10x more malware detected at the same or lower false-positive rate. Hand-written rules and faster pipelines will not get there; models trained on our data might.
Decide which files on a server deserve a closer look, within tight CPU and memory budgets
Tell malicious code from benign at fleet scale and a sensible cost per file
Generate detection signatures automatically from new campaigns
Catch malware that only looks malicious in context, such as phishing pages and script injections
Route each file to the right detection engine
Make cleanup precise so sites stay clean afterwards
Prove each model improves detection before it ships
How we work:
You get an experimentation track, GPUs, and a direct line to leadership; in return, you bring numbers, not opinions.
Remote-first, async
across UTC−5 to UTC+8. Decisions are written down (ADR-Lite) and public by default.
Hardware follows evidence:
Each training direction starts with dedicated GPUs on our own bare metal; leadership has committed to fund more when the case is made with data.
Agentic engineering:
Claude and Codex are the default tools, wired to GitLab, Jenkins, Redash, Jira, and Slite through MCP servers. We look at how engineers work with agents — context, specificity, review quality — not only at output.
Close to ground truth:
You work daily with malware analysts, detection and infrastructure engineers, and the rest of our ML team.
Ship gates:
No model or build goes out if it raises false positives or false negatives on our past-error sets. Blameless post-mortems within 24 hours.
What you'll deliver:
You own the path from raw samples to a model in production, and the numbers that prove it helped.
First month:
A first model trained on production data and measured against today's engines — suspicious-file triage or a metadata model. The evaluation harness in place: splits by time and campaign so families don't leak, and a regression set from past FPs and FNs.
By month 3:
Several models in production: some in shadow mode building evidence, some live and producing real detections, all gated on the past-error regression set. A training setup that keeps its GPUs busy. A written proposal (ADR) for the detection cascade, with cost per file and hardware needs.
By month 12:
Models are a main source of new detections, reported as share of new detections and FN-rate trend. Retraining on fresh analyst and FN labels on a fixed cadence. Generated signatures inside the analyst workflow. Two or three parallel training directions that other engineers can run with your tooling.
Requirements
What you bring:
5+ years building ML systems
that ran in production, including
2+ in an adversarial domain:
security, abuse, fraud, or spam.
Y
ou have trained and fine-tuned transformer models yourself
— data preparation, tokenizing code, LoRA/QLoRA or full fine-tunes, distillation, quantization — not only called hosted APIs.
Classic ML depth:
gradient boosting, linear models on sparse features, calibration, class imbalance, and judgement on when these beat an LLM.
Evaluation discipline:
leakage-free splits by time and family, precision at a fixed false-positive budget, regression sets, and an honest account of why production will differ from offline.
Inference cost engineering:
you have measured throughput and latency and made a model fit a CPU or memory budget (ONNX, llama.cpp, vLLM, int8/int4).
Strong Python, PyTorch and the Hugging Face stack; SQL
on large analytical tables (ClickHouse or similar).
Familiarity with PHP or JavaScript
, or willingness to pick it up working with our malware analysts.
You use AI coding agents
daily and can show how.
English at upper-Intermediate (B2) level or higher
, with particularly strong written communication for async work.
It is a strong plus if you have:
Web malware, webshells, phishing kits or WordPress security experience.
Models over code: AST or token features, code LLMs, graph models on program structure.
Malware clustering and similarity analysis.
Multi-GPU training on your own bare metal; MLflow or Weights & Biases; dataset versioning.
Go or Rust, for on-server inference.
Published work or talks on ML for security.
Benefits
What's in it for you?
A focus on professional development.
Interesting and challenging projects.
Fully remote work with flexible working hours, that allows you to schedule your day and work from any location worldwide.
Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves.
Compensation for private medical insurance.
Co-working and gym/sports reimbursement.
Budget for education.
The opportunity to receive a reward for the most innovative idea that the company can patent.
By applying for this position, you consent to the processing of your personal data as described in our Privacy Policy (
https://cloudlinux.com/candidate-privacy-notice
), which provides detailed information on how we maintain and handle your data.
Задачи:
— Наполнение и обновление сайта клиники на платформе Битрикс: тексты, фото, акции, новости
— Работа с HTML, CSS для корректного отображения контента
— Контроль актуальности и качества размещённой информации
— Анализ и улучшение структуры страниц для удобства пациентов
— Поддержка единого стиля и тона коммуникации клиники
Требования:
— Опыт работы с сайтами и админками (Битрикс)
— Насмотренность и понимание как визуально эстетично должна выглядеть страница
— Уверенное владение HTML и CSS
— Грамотный русский язык
— Внимательность к деталям, аккуратность, самостоятельность
— Опыт работы с медицинской или сложной тематикой будет преимуществом
Условия:
— Официальное трудоустройство, график 5/2
— Работа в офисе рядом с метро Бутырская
— Возможность влиять на развитие сайта и узнаваемость клиники
— Стабильная зарплата и перспективы роста
Location: Yerevan, Armenia; Vienna, Austria; Brussels, Belgium; Sofia, Bulgaria; Zagreb, Croatia; Praha 114, Czechia; Paris, France; Nicosia, Cyprus; Tallinn, Estonia; Tbilisi, Georgia; Berlin, Germany; Athens, Greece; Budapest, Hungary; Rome, Italy; Dublin, Ireland; Riga, Latvia; Valletta, Malta; Vilnius, Lithuania; Podgorica, Montenegro; Oslo, Norway; Amsterdam, Netherlands; Chișinău, Moldova; Warsaw, Poland; Lisbon, Portugal; Bucharest, Romania; Bratislava, Slovakia; Madrid, Spain; Ljubljana, Slovenia; Ankara, Türkiye; Kyiv, Ukraine; London, United Kingdom
Workplace: fully
About Replika
In 2017, no one knew what AI was supposed to be. We built the world's first consumer AI app. Two million people showed up in two months. Today it's over 40 million, and the thing they keep telling us hasn't changed: it helped. It made their life better, steadier, a little less alone.
Most AI is built for tasks, not for people. It gives you answers, but it doesn't care what you do with them. AI doesn't just need intelligence. It needs intention. Because the real question isn't just what AI can do. It's what AI is for.
When the world's leading researchers wanted to understand whether AI could actually change someone's life, they studied Replika, because there was nothing else to study. What they found at Stanford, at Harvard, across years of research, was that Replika doesn't replace human connection. It deepens it. People become more social, more confident, more themselves. Not in theory. In their actual lives.
Every major AI company talks about their mission for humanity. None of them has ever clearly said what they're trying to do for a single person. We will. We want to help you flourish in real life. Not become a better version of yourself, just more yourself. Strong relationships. Better health. Meaning. Momentum. A life that feels worth living while you're living it.
We're building the kind of AI that follows up. That knows the people in your life and nudges you to reach out when it matters. That sends you a poem, just because. The goal is conversations that lead somewhere real. Maybe it's a text you send to a long lost friend. A hobby you pick up again. A moment you show up for yourself.
Everyone else is building AI that thinks. We're building AI that cares.
Frontend Engineer, Web Funnels
About this role
Most people who subscribe to Replika on the web come through a funnel: an ad, a landing page, a quiz, a paywall. Every step is a test we could be running. We need a frontend engineer who can ship those funnels fast and well, so we learn what converts week after week.
This is a hands-on build role. You'll take funnel ideas and test hypotheses from our growth team and turn them into production pages in days, not sprints. You'll work with our growth lead, who runs paid acquisition and monetization, alongside our web engineer, and you'll have a say in what we test, not just how it's built.
We build our funnels ourselves, because the quality bar is high. Speed matters, and so does the feel. For a lot of people, these pages are the first time they meet Replika.
3-month contract position, with the opportunity to extend or convert to permanent.
What You’ll Be Doing
Build and ship web funnels end to end: landing pages, onboarding quizzes, paywalls, checkout and upsell flows.
Ship A/B tests fast. Take a hypothesis, build the variants, launch, read the result, and move to the next one.
Wire up analytics and attribution properly, from events to pixels to server-side tracking, so every test can be read and every buyer is counted.
Integrate payments and subscriptions with our billing providers, including offers and coupons.
Keep funnels fast, mobile-first and reliable across browsers and countries.
Bring ideas. You see the pages and the numbers every day, so suggest what to test next, not just how to build it.
What We’re Looking For
2–5 years of professional frontend engineering experience.
Strong commercial frontend experience with React and Next.js, and production work to show for it.
You've built conversion funnels, landing pages or checkout flows for a consumer subscription product, and you can talk about what moved conversion.
Rock-solid web fundamentals: HTML, CSS, JavaScript, TypeScript. Responsive, mobile-first, pixel-tight.
Experience with experimentation and analytics: A/B testing, Amplitude or GA4, Meta and Google pixels and conversion APIs.
Fast without being sloppy. You ship in days, and the page still works on every phone.
You use AI development tools (Codex, Claude, Cursor) seriously, and have a view on where they help and where they don't.
You shape what we test and build it yourself.
Fluent English.
Bonus Points
Payments and subscriptions experience: Stripe, Chargebee, PayPal or similar.
Web-to-app funnels: deep links and handing a buyer over to the app.
Hands-on backend chops: Node.js, APIs, edge functions.
You've used funnel builders and know when a custom build beats them.
What You’ll Get
Unlimited access to the latest AI coding assistants.
Flexible job schedule and generous vacation policy.
Direct impact on millions of worldwide users within months.
Push the boundaries of applied AI in a consumer setting.
Fully remote, able to work CET hours.
🔎 Maqsad: Kursni bitirgach, siz sayt va web-ilovalarni noldan yaratasiz, frontend bilan backendni ulaysiz, api yozasiz, loyihani serverga joylaysiz va portfolio uchun real loyihalarga ega bo’lib, ishga yoki frilansga tayyor bo’lasiz.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Technical Support Expert 2
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company, and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you’ll:
Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
Assess the nature of product or service issues and resolve a variety of complex support problems.
Log customer interactions and tag/categorize issues accordingly.
Resolve a monthly volume of tickets consistent
Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
Identify ways to improve existing processes and procedures.
Mentor newer members of the Customer Support team with customer issues.
Contribute content to knowledge base to support team and customer enablement
Ensure Support SLAs and CSAT goals are consistently met, and ticket queues are well managed
Incident report and Oncall
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3-4 years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
Strong, creative problem solving skills
Quick learner, willing to take initiative, and has great follow through
A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
A high-energy, optimistic outlook and positive attitude
An empathetic approach to troubleshooting and customer service
A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
Experience with incident communication and on-call.
Experience with the following: Supporting Email (or similar) REST API’s ; Email Deliverability ; JIRA/Confluence Experience (a plus) ; Snowflake ; Terminals (command prompt)
Desired:
Reading/Debugging HTML (a plus)
SQL (a plus)
Snowflake & Splunk (a plus)
Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
Postman or other APIs client
Zendesk is preferable
Location
This role will be remote, and based in Colombia
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
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