Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Senior Software Engineer for our data pipeline service to build and work on data pipelines that moves data from various sources to data warehouses.
The work is very diverse — all the way from patching software to building warehouse data writers, to optimizing the behavior of sync services operating on our global Kubernetes compute cluster.
You will be responsible for ensuring the technical excellence for your team and owned services, by contributing to the code, reviewing code, designing features and mentoring our junior colleagues.
You will understand the key values that make our product great, and implement those values in the many small decisions you make every day as a product designer.
Technologies You’ll Use
Java, PostgreSQL, Cloud Data Warehouses, AWS, GCP, Azure, Temporal, Grafana
, Kubernetes, Docker
What You’ll Do
Work on core features of the product, systematic enhancements, and bug fixes
Write new or optimize the existing data writer platform to load data to warehouses
You'll be working with Cloud APIs, Datawriters, SQL DBs, SQL Warehouses, etc
You'll be working on the core data pipeline that moves terabytes of data from all our customer sources to data warehouses by processing data, splitting it into files formats like CSV/AVRO/Parquet, merging and loading to warehouses.
As a senior engineer in the team, you will own and drive features within the technology team, pitch design ideas, work closely with leads in the team to perform design reviews, and contribute directly to code.
Skills We’re Looking For
Strong technical and problem-solving skills with 5+ years of professional experience writing Java code in the distributed production environment
Experience in reliable data intensive distributed systems, with an emphasis on high-volume data management platforms that operate under strict SLAs
Understanding complex SQL merge queries, plans, and their best practices
Robust and reliable system design skills to satisfy project feature requirements and optimise the existing systems
Strong troubleshooting skill to debug problems with in existing code, connect the dots, come up with detailed RCA
Understand how to use AI code assist and coding agents to automatically generate code for features, bugs, testing, and investigation
Ability to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support researching, authoring, reviewing, and synthesizing various SDLC artifacts such as TDDs, PRDs, Postmortems, Test Plans, and Proposals
Bonus Skills
Experience with Data Warehouses like BigQuery, Databricks, SQL Like with exposure to their internals
Experience in data processing (ETL, ELT)
Experienced working in a cloud environment utilizing AWS, GCP, Azure, Kubernetes, Docker, BuildKite, or similar technologies.
#LI-AV1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Pasig, Metro Manila, Philippines
KEY RESPONSIBILITIES:
Identify, plan and implement key projects to improve quality, reduce costs, increase productivity and improve cycle time resulting in significant business improvement and customer satisfaction.
Responsible for targeting completion of process improvement projects within a specified time frame while achieving a cost reduction goal.
Develop and co-ordinate the performance excellence / performance improvement vision and deployment planning as defined by the Executive Team.
Achieve buy-in from all decision makers for the successful application of performance excellence / performance improvement. Create team processes for optimizing results.
Actively lead projects and provide individual contributions after key projects have been identified.
Liaison with finance and other members of the organization in assessing, tracking and reporting the financial benefit of a Performance Excellence project.
Provide management with project status updates, feedback, and appropriate reporting on key responsibilities and objectives.
Provide therapeutic areas (e.g. Pain, Digestive Health, Smoking Cessation or UR/Allergy) knowledge support and clarification of science as needed and contributes to research activities via scientific publications.
Conduct and evaluate literature searches and analyze scientific literature.
Create standard language for product information reference manuals including FAQs for new product launches, media issues, and publications.
Provide medical support in reviewing the printed packaging components, labeling, and compendia.
Collaborate with physicians as the medical representative on cross functional teams (copy clearance committees) to both marketed products and support new marketed concepts for promotional and non-promotional pieces to ensure medical/scientific accuracy.
Participate in creation of medical training materials and programs that are used to support initial and ongoing training for new employees.
Train employees who require in-depth scientific/medical knowledge of relevant products/therapeutic areas and in support of local and regional speakers upon solicited requests.
Create and develop strategically targeted information in response to published scientific literature, news media releases, marketing initiatives, product recalls, or new or highly publicized medical discoveries or information.
Contribute to research activities via scientific publications
Attend key medical/pharmacy professional meetings to gain knowledge related to therapeutic areas in relevant markets.
Research educational and technical materials in support of local and regional speakers upon solicited request.
Assist in generating basic periodic or aggregate safety reports, regulatory submissions, PSURs, annual reports, CCDS.
Support Investigator initiated studies including correspondence with investigators, researching the investigator site and facilitating review and approval of IIS proposals.
Support epidemiologic (or evidence based) assessments, as needed, on health-related medical topics relevant to consumer products such as OTCs, skin care and oral health products, from the perspective of the epidemiology of the condition or the epidemiology issues involved in its measurement
Contribute to research activities via epidemiologic and scientific publications in general and in support of statistical risk assessment.
This role also involves:
Effectively organize work to complete the assigned tasks to meet deadlines • Ensure the assigned tasks are delivered 100% on time or before.
Demonstrate Quality of Work & Commitment through excellence in work, ensure correctness and completeness in deliverables with minimum OR no re-work
Support in review of work done by peer teammates, on need basis.
Alerts and escalates to senior members as required, whenever project deliverable risks are visualized, OR issues encountered impacting the delivery schedule
Ensure error free and acceptable quality in assigned deliverables
Responsible to ensure training compliance and timesheet compliance
Ensure that all assigned goals [e.g. utilization, quality and timeliness] are met as per set standards for the performance year
Follow and comply with the Company’s Code of Conduct, Policies, and Procedures,
Responsible for confidentiality, integrity, availability, and safeguarding of data,
Responsible for reporting security incidents and PIMS breaches as applicable,
Comply with company QMS, ISMS and PIMS requirements and applicable regulatory requirements,
Demonstrate adherence and compliance to PIMS/GDPR requirements as follows: processed fairly, transparently, and lawfully; collected for specified and legitimate purposes; adequate, relevant, and limited to the specified purposes; processed in a secure manner.
EXPERIENCE/ SKILLS/ QUALIFICATIONS:
Bachelor’s Degree in Biology, Chemistry, Pharmacy or any science related course in alignment with project/business team requirements
Minimum of 3 to 5 years of relevant experience in identified functional domain/ business workstream
Demonstrated experience in authoring or contributing to scientific publications and peer-reviewed journals, medical writing, literature review, and comprehensive literature search activities.
The Hospital Inpatient Coder III uses clinical coding knowledge based on the Official Coding Conventions guidelines and AHA Coding Clinic, to assign ICD-9 and/or ICD-10 codes to the highest level of accuracy for each inpatient encounter. Works closely with physicians, clinical documentation improvement specialist, quality, and patient finance staff.
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Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business.
This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable.
This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction.
Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX.
What You'll Do
Team leadership and organizational development
Lead, mentor, and inspire a high-performing global Deal Desk organization.
Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales.
Build capability and bench strength, reducing key-person dependency as the team scales.
Strategic leadership and vision
Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business.
Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward.
Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct.
Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio.
Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate.
Commercial guidance and executive escalation
Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy.
Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions.
Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility.
AI and automation
Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring.
Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones.
Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review.
Deal governance and cross-functional alignment
Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal.
Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates.
Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast.
Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale.
Deal systems and infrastructure
Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems.
Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management.
New product introduction and pricing operations
Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch.
Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio.
Marketplace strategy and operations
Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers.
Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy.
Skills We're Looking For
15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy.
8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level.
Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation.
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments.
Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces.
Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure.
Experience applying AI tools to improve deal operations, approval consistency, and seller productivity.
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills.
Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively.
Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement.
Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus.
#LIHYBRID
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$200,793.50
—
$250,992 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business.
This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable.
This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction.
Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX.
What You'll Do
Team leadership and organizational development
Lead, mentor, and inspire a high-performing global Deal Desk organization.
Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales.
Build capability and bench strength, reducing key-person dependency as the team scales.
Strategic leadership and vision
Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business.
Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward.
Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct.
Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio.
Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate.
Commercial guidance and executive escalation
Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy.
Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions.
Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility.
AI and automation
Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring.
Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones.
Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review.
Deal governance and cross-functional alignment
Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal.
Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates.
Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast.
Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale.
Deal systems and infrastructure
Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems.
Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management.
New product introduction and pricing operations
Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch.
Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio.
Marketplace strategy and operations
Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers.
Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy.
Skills We're Looking For
15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy.
8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level.
Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation.
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments.
Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces.
Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure.
Experience applying AI tools to improve deal operations, approval consistency, and seller productivity.
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills.
Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively.
Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement.
Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus.
#LIHYBRID
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$208,051
—
$260,064 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business.
This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable.
This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction.
Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX.
What You'll Do
Team leadership and organizational development
Lead, mentor, and inspire a high-performing global Deal Desk organization.
Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales.
Build capability and bench strength, reducing key-person dependency as the team scales.
Strategic leadership and vision
Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business.
Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward.
Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct.
Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio.
Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate.
Commercial guidance and executive escalation
Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy.
Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions.
Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility.
AI and automation
Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring.
Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones.
Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review.
Deal governance and cross-functional alignment
Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal.
Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates.
Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast.
Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale.
Deal systems and infrastructure
Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems.
Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management.
New product introduction and pricing operations
Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch.
Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio.
Marketplace strategy and operations
Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers.
Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy.
Skills We're Looking For
15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy.
8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level.
Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation.
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments.
Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces.
Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure.
Experience applying AI tools to improve deal operations, approval consistency, and seller productivity.
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills.
Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively.
Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement.
Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus.
#LIHYBRID
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$200,793.50
—
$250,992 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business.
This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable.
This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction.
Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX.
What You'll Do
Team leadership and organizational development
Lead, mentor, and inspire a high-performing global Deal Desk organization.
Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales.
Build capability and bench strength, reducing key-person dependency as the team scales.
Strategic leadership and vision
Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business.
Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward.
Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct.
Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio.
Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate.
Commercial guidance and executive escalation
Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy.
Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions.
Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility.
AI and automation
Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring.
Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones.
Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review.
Deal governance and cross-functional alignment
Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal.
Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates.
Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast.
Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale.
Deal systems and infrastructure
Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems.
Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management.
New product introduction and pricing operations
Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch.
Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio.
Marketplace strategy and operations
Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers.
Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy.
Skills We're Looking For
15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy.
8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level.
Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation.
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments.
Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces.
Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure.
Experience applying AI tools to improve deal operations, approval consistency, and seller productivity.
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills.
Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively.
Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement.
Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus.
#LIHYBRID
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$208,051
—
$260,064 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's SMB sales team runs a high-velocity, full-cycle sales motion. We sell Ramp's full platform (corporate cards, expense management, bill pay, and procurement) to businesses with up to 150 employees, working with their founders, CEOs, and finance leaders.
In this role, you'll help small businesses find a better way to manage their spend and run their finances. You'll own each customer relationship from the first conversation through close: learning how the business operates today, uncovering what's slowing the team down, and showing how Ramp solves it. It's a fast-moving seat with a lot of customer conversations, so you'll sharpen your discovery and closing craft quickly and see your impact in every customer you bring on.
This is a role for a seller who has done the work at both ends of the funnel: someone who started their sales career as an SDR, earned a closing seat, and wants a much bigger volume of at-bats. You'll get coaching, a team that shares what works, and clear paths to grow into Commercial sales, Ramp's newer AI product teams, account management, or leadership.
WHAT YOU'LL DO
- Own the full sales cycle for SMB customers, from discovery and demo through pricing, negotiation, and close.
- Run 10–12 customer conversations a day while keeping a clean, accurate pipeline and forecast.
- Close at high volume (the team expects 50–60 new customers a month per rep once ramped).
- Self-source part of your business through daily outbound (about 10% of your closed-won customers).
- Run focused discovery with founders, CEOs, and finance leaders, and connect Ramp to the pain they describe.
- Learn Ramp's products and internal tools quickly, and adapt as products and workflows change.
WHAT YOU NEED
- 2–3 years of combined sales experience, including at least one year in a quota-carrying, closing AE role.
- A start in sales development (SDR or BDR) or another outbound role, with a track record of self-sourcing pipeline.
- Experience selling SaaS or tech, ideally a product similar to Ramp.
- A track record as a top performer against quota.
- Comfort leading pricing and negotiation conversations.
- Strong organization: you can prioritize a large book of deals and keep each one moving.
- Comfort with change and ambiguity in a fast-moving, high-intensity environment.
NICE TO HAVE
- Experience selling to executive buyers such as CFOs, CEOs, or directors of finance.
- Familiarity with finance or Office of the CFO topics (we'll coach this).
- Experience managing a pipeline in Gong or a similar deal board with forecast categories.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Take early People products to production and grow them into a suite of experiences, across standalone products, plugins, and everyday tools, that move from answers and insights to personalized guidance, proactive support, and approved actions.
Location: Santiago, Chile
New opportunities in Chile, Santiago!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We are seeking a Digital Content Operations Lead to own day-to-day content delivery operations for the digital experiences (App and Web) of a major global brand. This role blends operational leadership with hands-on content execution. You will act as the senior authoring expert, driving capacity planning, stakeholder alignment, and process improvement while executing complex content builds. Additionally, you will serve as the first escalation point for authoring issues and take an active role in mentoring and onboarding the authoring team to raise the overall quality bar.
🧩
Key responsibilities:
Operational Leadership:
Lead intake, prioritization, capacity planning, and author assignments across overlapping workstreams for a distributed team.
Cross-Functional Partnership:
Serve as the primary operational liaison to Merchandising, Marketing, CRM, Product, Engineering, and QA teams to meet strict deadlines and quality expectations.
Hands-On Execution
: Build, update, and maintain customer-facing App/Web content in Contentful (or similar enterprise CMS) from approved Figma designs, assets, copy, and requirements. Take the lead on complex builds, new modules, and high-priority authoring work.
Mentorship & Escalation
: Mentor and onboard Digital Content Authors, sharing best practices and providing hands-on guidance. Act as the first escalation point for authoring issues, troubleshooting complex platform problems and escalating engineering defects to the appropriate lead.
Quality & Governance
: Own content execution standards. Serve as the primary peer reviewer, ensuring accuracy, functionality, and consistency. Validate authoring inputs for completeness and resolve gaps or blockers before execution.
Release Management:
Lead release preparation, coordinate publishing and production validation, and resolve post-release issues. Support flexible release coverage and off-hours execution as business needs require.
Process Improvement:
Translate new platform capabilities, content models, and integrations into executable authoring workflows, documentation, and training materials. Identify recurring inefficiencies to automate manual work and scale delivery.
Documentation:
Maintain accurate Jira ticket updates, authoring status, and source-of-truth execution documentation for your own work and reviewed work.
🟩
Ideal Experience & Qualifications:
4+ years of hands-on authoring experience in Contentful or a comparable enterprise headless CMS, including complex, component-based builds.
Proven background in digital content QA, capacity planning, and operational leadership.
Strong working knowledge of content models, references, localization, publishing workflows, and translating Figma designs into production-ready content.
Experience mentoring or onboarding other authors, or acting as a team subject-matter expert.
Proficiency with Jira and structured release processes in an agile delivery environment.
Strong troubleshooting skills and the ability to explain technical issues clearly to non-technical partners.
Exceptional attention to detail and ability to manage multiple concurrent, high-priority deadlines.
Must be able to work 100% on-site in Santiago, Chile.
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: Armenia; Lebanon
We are seeking a
bilingual, detail-oriented Front Desk / Medical Admin Specialist
to support a high-volume
Family & Internal Medicine
practice. The ideal candidate brings 1–2 years of experience in primary care settings, demonstrating exceptional fluency in English and Armenian while efficiently handling high-volume call management, patient scheduling, insurance verifications, and EHR navigation.
Key Responsibilities:
Patient & Phone Management:
Serve as the primary point of contact, managing a high volume of inbound and outbound calls (approx. 500–1,000 calls per week) with professionalism, clarity, and care.
Appointment Scheduling:
Efficiently coordinate and manage patient appointments within the Electronic Health Record (EHR) system.
Insurance & Authorizations:
Verify patient insurance coverage and process prior authorizations accurately to ensure seamless care delivery.
Clinical Administrative Support:
Handle prescription refill requests following practice protocols and assist with daily administrative workflows.
Data Management:
Utilize EHR software and Microsoft Office tools (Excel, Word) to maintain precise patient records and documentation.
Requirements
Language Proficiency:
Superior written and verbal communication skills in both
English and Armenian
(strictly required).
Experience:
1–2 years of hands-on experience in General, Family, or Internal Medicine, ideally in a Front Desk or Medical Assistant capacity.
(Candidates with strong administrative experience in other medical specialties will also be considered.)
Core Competencies:
Proven experience handling insurance verifications, prior authorizations, prescription refill workflows, and high-volume phone management.
Technical Skills:
Proficiency in Microsoft Office Suite, specifically Excel.
Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8AM - 5PM PST.
Location: Belgium; Portugal; Bulgaria; Poland
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Language: Fluent Dutch and English
Job Summary
We are looking for a Dutch-speaking Sales Development Representative (SDR) to join a fast-growing B2B technology company.
In this role, you'll be responsible for identifying potential business customers, conducting outbound prospecting, engaging decision-makers, and booking qualified meetings for the sales team.
The ideal candidate has experience in B2B technology sales, outbound lead generation, and cold calling, alongside excellent Dutch communication skills.
Fluency in Dutch is a strict requirement for this position.
Key Responsibilities
Conduct outbound prospecting through cold calls, emails, and LinkedIn outreach to generate qualified B2B sales opportunities.
Engage Dutch-speaking prospects and key decision-makers to identify business needs and introduce relevant technology solutions.
Research target companies, identify potential customers, and build prospect lists.
Qualify inbound and outbound leads based on business needs, budget, authority, and buying timelines.
Schedule qualified sales meetings and product demonstrations for Account Executives.
Maintain accurate prospect records, activities, and pipeline updates in CRM systems such as HubSpot or Salesforce.
Collaborate with sales and marketing teams to optimize outreach strategies and improve conversion rates.
Consistently achieve KPIs related to outreach activity, qualified meetings, and pipeline generation.
Requirements
Fluent Dutch (C1/C2 or native-level proficiency), mandatory.
Strong English communication skills, both written and verbal.
Previous experience in B2B sales, technology sales, SaaS sales, or sales development.
Proven experience with outbound prospecting, cold calling, and lead generation.
Confidence engaging business decision-makers and handling objections.
Familiarity with CRM platforms such as HubSpot, Salesforce, or Pipedrive.
Strong communication, relationship-building, and organizational skills.
Self-motivated, target-driven, and comfortable working independently in a remote environment.
Ability to work hours aligned with European business time zones.
Nice to Have
Experience selling software, IT services, or other B2B technology solutions.
Familiarity with sales engagement tools such as Apollo, Salesloft, Outreach, or LinkedIn Sales Navigator.
Experience prospecting into the Netherlands or Belgium.
Track record of consistently meeting or exceeding SDR targets.
Benefits
💰 Competitive compensation based on experience and qualifications.
🌍 100% remote opportunity with international companies.
🚀 Work directly with ambitious, fast-growing businesses.
🤝 Supportive onboarding and professional development.
💻 Exposure to modern sales tools, technologies, and international markets.
Location: Strasbourg, France
We currently have a vacancy for a
Senior Test Engineer
fluent in English, to offer his/her services as an expert
remotely (within EU)
. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team.
Tasks:
Define the scope of testing within the context of each product and release by collaborating with Test Engineers, defining test approaches and reviewing and writing test scenarios;
Planning test activities, follow up on progress and approach by ensuring priority alignment inside the team, driving alignment with the involved parties in setting up the environments and tools;
Prepare assessment of the product quality by reviewing requirements, design documentation, creating the test scenarios, test cases and test data including automation of the test cases;
Run assessment of the product quality by running tests and reporting on the outcome;
Continuously assess and look for ways to improve the quality of the product including requirements review and improvement to the testing approach;
Leverage test analysis and test automation patterns to ensure requirement coverage, fast and reliable test execution.
Requirements
University degree in IT combined with relevant IT professional experience of at least 7 years;
Hands on experience in creating efficient test approaches, test planning, test scenarios, test case creation and execution;
Experience in API testing using Postman, Kreya or similar tools;
Experience using DBs and SQL, containerized solutions and observability tools;
Experience in writing and editing automated tests;
Experience with system integration testing;
Excellent knowledge of testing standards, methods;
Defect Management including prioritization of defects and root cause analysis;
Experience in complex, enterprise system integration;
End User (UAT) management;
Experience with Test and Defect Management tools;
Experience in agile software development and testing methodologies;
Ability to understand business context, define priorities, communicate with technology focused teams and communicate the outcome of test campaigns;
Excellent command of the English language.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference:
(ST/TER/11/2026).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
You may also consider all our other open vacancies by visiting the career section of our web site (
www.eurodyn.com)
and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (
www.eurodyn.com
)
is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in
www.eurodyn.com/privacy.
By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Location: Europe
Workplace: Remote
About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
About the team
This is a newly formed team within Payment Operations, built to give Eneba end-to-end visibility into the payment funnel that supports our 20m+ active users across 17+ payment service providers. Today, there is no single, reliable view of funnel health — this team exists to build one: the alerting, dashboards, and reporting needed to identify issues early, quantify their business impact, and route them to the right owner for resolution, whether the root cause sits with us or with a provider.
As a newly established function, the team operates with a strong bias toward action and iteration — validating ideas quickly through small, working proofs of concept rather than long planning cycles, and building up from there.
About You
You bring hands-on experience working within a payment funnel and are comfortable navigating a complex, multi-provider environment — you understand concepts like decline codes and 3DS flows, not just in theory but in practice. You take initiative to investigate issues independently rather than waiting to be assigned a defined task, and you can communicate technical findings clearly to stakeholders without a deep payments background. You're equally comfortable building something from first principles and operating without an established playbook.
Responsibilities
- Take diagnostic ownership of checkout funnel health — surfacing alerts, insights, and defects before they become business-critical.
- Lead root-cause investigations that distinguish engineering defects from user-behavior patterns, and communicate findings clearly to relevant stakeholders.
- Support the funnel's reporting cadence to cross-functional teams, translating data into insights that drive measurable improvements in authorization rate and conversion.
- Analyze authorization-rate, decline-code, and multi-PSP performance to identify the highest-impact bottlenecks in the funnel.
- Partner closely with Product, Engineering, Data Science, and Fraud on the diagnostic work behind funnel issues and processor outages.
- Develop into a trusted point of contact for payment funnel health within the team.
Requirements
Must-have
- Payments funnel literacy: interchange, decline codes, FX, tokenization, 3DS, fraud fundamentals.
- Demonstrated root-cause analysis on funnel drop-off or decline patterns — technical vs. behavioral.
- Able to translate complex data and customer-behavior insights for audiences without deep technical or domain context.
SQL fluency for independent investigation.
Nice-to-have
- Self-serve BI/dashboard tool familiarity for personal investigation speed.
- SQL fluency for independent investigation.
- Experience navigating ambiguity in a fast-changing or high-growth environment.
- Multi-PSP comparative analysis experience.
Salary: EUR 40,000-60,000 Euro a year
Salary ranges may vary. We're seeking candidates with varied experience levels; from individual contributors to functional leaders in this space.
We're an international team and our business language of choice is English. Good English level is required, proficiency is preferred.
To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice: https://www.eneba.com/candidate-privacy-notice
What it's like to work at Eneba
- Opportunity to join our Employee Stock Options program.
- Opportunity to help scale a unique product.
- Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
- Paid volunteering opportunities.
- Work location of your choice: office, remote, opportunity to work and travel.
- Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
What it’s like to work at Eneba
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
#LI-JP1
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job Summary
PointClickCare is searching for a Principal Application Engineer who will lead application development by writing and rigorously defending production-grade application code and configurations on a regular basis, while also encouraging and optimizing the daily execution of technical excellence across the ESA teams. This role requires mastery in all areas of application development from design to implementation, to monitoring best practices while mentoring and coaching other team members and delivering both business and technical objectives through ambiguity, uncertainty and complex situations. The Principal Application Engineer will support strategic transformational projects, complex enhancements and lead root cause analysis for high-complexity incidents, ensuring long-term fixes and system resilience improvements. They will also oversee vendor engagements where necessary to ensure that they deliver quality technical solutions following the best industry-leading engineering practices.
To succeed as a Principal Application Engineer at PointClickCare, you need to be highly creative, accountable, collaborative and passionate. You are the Subject Matter Expert (SME) for core applications like Salesforce, NetSuite, Billing Platform., etc. meaning you have mastered the skills well enough to teach them. You are enthusiastic about jumping in to help achieve the team’s top priorities, no self-promoting politicians allowed. You’re not afraid to dive into uncharted technical territory and get your own hands dirty while supporting and driving delivery of complex features through a dedicated team. You’re also eager to learn and teach knowledge that drives the team forward and are excited to be part of a movement that is positively impacting the lives of seniors and their caregivers all over North America.
What your day-to-day will look like:
Be the go-to Subject Matter Expert (SME) and internal expert for relevant applications (Salesforce, NetSuite, Billing Platform, etc.) for senior leadership, vendors, business partners and internal team members while staying ahead of emerging trends and advising on best practices
Identify, prioritize and execute high complexity tasks in the application development life cycle with quality and speed
Collaborate with business stakeholders to understand strategic objectives and translate them into scalable technical solutions while driving simplified solution architecture
Develop complex tools and applications by producing clean, efficient code in the relevant application (Salesforce, NetSuite, Billing Platform, etc.) and languages (Apex, JavaScript,
SuiteScript
, Python, etc.) and
connected or integrated apps like Kantata, Conga, Gainsight, Qualtrics, Gong, TaskRay, Adobe, Quip, etc.
Build test automation regression suites and coach the broader team on how to set up test automations in Copado
Embed and Build AI workflows and agents to realize business value delivered faster
Coach and hold vendors accountable to our best practices and milestone deliverables
Automate high complexity tasks through appropriate tools and scripting and provide guidance on test automations
Analyze and debug systems and perform validation and verification testing in a test-driven manner
Be a coach/mentor for all engineers, including performing peer reviews, leading technical knowledge sharing sessions, establishing engineering best practices, approving pull requests and improving the overall quality of the technical solution
Take ownership of enterprise-wide initiatives to modernize application architectures, improve system integrations, and reduce technical debt.
Partner with cross-functional teams to drive standardization of development frameworks, automation tools, and DevOps best practices across the organization
Exercise independent judgement in methods, techniques and evaluation criteria for obtaining results and solving complex problems
Champion the adoption of AI and automation tools, leading experimentation and integration of AI agents to optimize development and operational workflows
Be the back-up for your manager when necessary to oversee the team’s successful delivery
Perform other tasks and duties as assigned
Qualifications we are looking for:
Bonus points for:
Solid experience working on a SaaS product
Deep experience with Salesforce Lightning Design System (SLDS) or other UI frameworks like React, Vue.js, or Angular
Deep experience with AWS, Azure, or other cloud platforms.
Deep experience with Service-Oriented Architecture (SOA) and SaaS product development
Working experience of SAML, OAuth, and OpenID Connect for authentication and authorization
Working experience of SQL
Working experience with on-call responsibilities for production-grade systems.
Solid understanding how to solve the dysfunctions of a team (trust, conflict, commitment, accountability and team results)
#LI-AJ1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $135,300-169,100+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CANADA locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job Summary
PointClickCare is searching for a Principal Application Engineer who will lead application development by writing and rigorously defending production-grade application code and configurations on a regular basis, while also encouraging and optimizing the daily execution of technical excellence across the ESA teams. This role requires mastery in all areas of application development from design to implementation, to monitoring best practices while mentoring and coaching other team members and delivering both business and technical objectives through ambiguity, uncertainty and complex situations. The Principal Application Engineer will support strategic transformational projects, complex enhancements and lead root cause analysis for high-complexity incidents, ensuring long-term fixes and system resilience improvements. They will also oversee vendor engagements where necessary to ensure that they deliver quality technical solutions following the best industry-leading engineering practices.
To succeed as a Principal Application Engineer at PointClickCare, you need to be highly creative, accountable, collaborative and passionate. You are the Subject Matter Expert (SME) for core applications like Salesforce, NetSuite, Billing Platform., etc. meaning you have mastered the skills well enough to teach them. You are enthusiastic about jumping in to help achieve the team’s top priorities, no self-promoting politicians allowed. You’re not afraid to dive into uncharted technical territory and get your own hands dirty while supporting and driving delivery of complex features through a dedicated team. You’re also eager to learn and teach knowledge that drives the team forward and are excited to be part of a movement that is positively impacting the lives of seniors and their caregivers all over North America.
What your day-to-day will look like:
Be the go-to Subject Matter Expert (SME) and internal expert for relevant applications (Salesforce, NetSuite, Billing Platform, etc.) for senior leadership, vendors, business partners and internal team members while staying ahead of emerging trends and advising on best practices
Identify, prioritize and execute high complexity tasks in the application development life cycle with quality and speed
Collaborate with business stakeholders to understand strategic objectives and translate them into scalable technical solutions while driving simplified solution architecture
Develop complex tools and applications by producing clean, efficient code in the relevant application (Salesforce, NetSuite, Billing Platform, etc.) and languages (Apex, JavaScript,
SuiteScript
, Python, etc.) and
connected or integrated apps like Kantata, Conga, Gainsight, Qualtrics, Gong, TaskRay, Adobe, Quip, etc.
Build test automation regression suites and coach the broader team on how to set up test automations in Copado
Embed and Build AI workflows and agents to realize business value delivered faster
Coach and hold vendors accountable to our best practices and milestone deliverables
Automate high complexity tasks through appropriate tools and scripting and provide guidance on test automations
Analyze and debug systems and perform validation and verification testing in a test-driven manner
Be a coach/mentor for all engineers, including performing peer reviews, leading technical knowledge sharing sessions, establishing engineering best practices, approving pull requests and improving the overall quality of the technical solution
Take ownership of enterprise-wide initiatives to modernize application architectures, improve system integrations, and reduce technical debt.
Partner with cross-functional teams to drive standardization of development frameworks, automation tools, and DevOps best practices across the organization
Exercise independent judgement in methods, techniques and evaluation criteria for obtaining results and solving complex problems
Champion the adoption of AI and automation tools, leading experimentation and integration of AI agents to optimize development and operational workflows
Be the back-up for your manager when necessary to oversee the team’s successful delivery
Perform other tasks and duties as assigned
Qualifications we are looking for:
Bonus points for:
Solid experience working on a SaaS product
Deep experience with Salesforce Lightning Design System (SLDS) or other UI frameworks like React, Vue.js, or Angular
Deep experience with AWS, Azure, or other cloud platforms.
Deep experience with Service-Oriented Architecture (SOA) and SaaS product development
Working experience of SAML, OAuth, and OpenID Connect for authentication and authorization
Working experience of SQL
Working experience with on-call responsibilities for production-grade systems.
Solid understanding how to solve the dysfunctions of a team (trust, conflict, commitment, accountability and team results)
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $179,300-224,100+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
You will join the Trust and Safety team, within the security division at GitLab. Your role will be coordinating and owning cross functional fraud and abuse prevention workstreams for trust and safety. This role will focus on coordinating with T&S engineers to understand fraud and abuse trends and work cross functionally with Engineering, Product and other peer teams to improve defenses. A successful person in this role is able to understand technical requirements and problems and convert them into business requirements and coordinate with engineering and product teams to implement improved defenses.
What you’ll do
Be the connection between T&S, Engineering, Product, Legal, Finance and other teams to build, track, and drive cross functional fraud and abuse mitigation through to completion.
Turn abuse and fraud trends into proposed defense measures and work with stakeholders to gain buy-in, and drive projects to completion through cross functional leadership.
Have an ownership mindset and bias for action to keep GitLab secure.
Turn abuse trends into prioritized, cost-quantified requirements and business cases that product teams can act on.
Leverage AI to build early identification and triage of fraud and abuse risks across GitLab.
Partner with Finance and Billing on fraud prevention controls, including payment fraud, chargebacks, and account verification.
Define metrics for abuse and fraud exposure, and report program status, costs, and outcomes to security and business leadership.
Identify, triage and prioritize Safety & Trust abuse campaigns and operational work and ensure high-impact incidents are escalated
What you’ll bring
5+ years in technical program management, security program management, or trust & safety, fraud, or risk operations, including hands-on experience with fraud or abuse at a SaaS, platform, marketplace, or payments company.
A track record of driving cross-functional fixes to completion without direct authority over the teams doing the work.
Working knowledge of common fraud and abuse patterns, such as account takeover, free-tier and trial abuse, payment fraud and card testing, bot signups, and spam and phishing.
Technical fluency with web applications, APIs, identity and authentication, and billing or subscription systems, enough to discuss implementation tradeoffs with engineers.
Clear, concise written communication suited to an all-remote, asynchronous environment.
Sound judgment balancing fraud and abuse risk against friction for legitimate users and customers.
About the team
Trust and Safety is the team tasked with preventing, preventing and responding to abuse across GitLab SaaS platforms. T&S builds and maintains systems designed to detect and prevent fraud and abuse with the goal of keeping the cost of abuse low across GitLab SaaS platforms. T&S works closely with peer teams within Security Operations as well as teams across engineering and product to identify, build defenses, remediate and respond to abuse.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$190,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Responsibilities:
— Translate the broader airport strategy into a prioritised expansion plan based on market potential, coverage gaps, and clear business cases
— Build a repeatable market-entry playbook incorporating market feedback and lessons from execution
— Originate, negotiate, and close partnerships with airport transfer operators supported by compelling and tailored commercial propositions
— Build senior relationships with operators, airports, airport authorities, and relevant local partners to unlock market access and growth
— Coordinate internal teams through contracting, integration, launch, and ramp-up
— Own post-launch commercial performance, identify gaps, and drive corrective actions
Requirements:
— 2-3 years at a top-tier consulting firm, or 3-5 years in sales, business development, or a commercial role at a high-growth tech company
— Proven track record of taking ownership of a commercial area and growing it
— Ability to navigate product complexity and translate it into a compelling sales narrative; experience as a tech BD or sales engineer with full commercial cycle ownership is a strong signal
— Experience in a tech company, marketplace, or platform business is a strong advantage; B2B sales experience is a plus
— Background in consulting or experience at a high-growth tech platform or fast-scaling startup
— Self-driven, independent, and resourceful with ability to thrive with full ownership and minimal guidance
— Ability to collaborate well in a matrixed environment
— Excellent negotiation, communication, and interpersonal skills
— Fluent in English (spoken and written); additional European language such as French or German is a big plus
Benefits:
— Make a global impact by shaping how millions discover and book ground transportation worldwide
— Own your work with responsibility from day one and see direct impact
— Work with modern, efficient tech stack and industry leaders including Booking.com, Google Maps, Amtrak, Deutsche Bahn, Renfe, and SNCF
— Join an international team offering challenge, support, and inspiration
— Flexible and remote-friendly working options, relocation opportunities, and room to grow
Workplace: Berlin & Hybrid or Europe & Remote
ГибридBerlin; Enjoy flexible and remote-friendly working options, relocation opportunities, and plenty of room to grow
seniorPasig, Metro Manila, Philippines
headUSA - Austin (dbt)
headUSA - New York (dbt)
headDenver, Colorado, United States, AMER
headOakland, California, United States, AMER
ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
leadSantiago, Chile
УдалённоBelgium; Portugal; Bulgaria; Poland; Ability to work hours aligned with European business time zones
УдалённоseniorStrasbourg, France
УдалённоEurope
ГибридMississauga, Ontario
УдалённоRemote - US
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only