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Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Claude Partner Network is how partners build, sell, and deliver on Claude. Partner Support keeps them moving: getting set up, getting certified, registering their work, and understanding where they stand in the program. It runs in layers. Self-serve and an AI support agent handle what they can, an outsourced vendor team works the in-scope (L1) topics, and our specialists take the escalated (L2) cases that need judgment. As our Partner Support Operations Lead, you will run partner support end to end: the team, the operating model, and the systems behind every layer. Partner Programs sets program policy. You will build and run the service levels, knowledge, quality bar, and escalation paths that put that policy into practice, and keep them reliable as volume grows. This is a hands-on operator and builder role. You will be close enough to the queue to know why a case was hard or a rule broke, while you build the team, the vendor coverage, and the Claude-powered automation that keep support from growing in line with partner count. Key responsibilities Manage the partner support team: set priorities and clear expectations, coach the Partner Support Specialists, address performance early, and expand the team if volume or coverage calls for it Own the support operating model: the L1 and L2 boundary, severity definitions, service levels, and escalation paths; review misrouted and wrongly escalated tickets, and fix the rule as well as the ticket Run the L2 queue to its service levels: coverage across shifts, one owner for every case, clean handoffs to the teams that hold the answer, and careful handling of sensitive and high-impact partner issues Manage the support service line with our business process outsourcing (BPO) team: work with their leads day to day and hold a stated quality bar through training and sign-off for each new cohort, the QA rubric and calibration, the weekly operating review, and corrective action when quality or coverage slips Own the knowledge layer: one source of truth for the help center, macros, and AI agent content, updated when a program change ships, so every layer gives partners the same answer from day one of a launch Own the support platform: routing, conversation attributes, views, workflows, access, and service-level reporting; keep the taxonomy short, consistent, and reportable Scale through self-serve, vendors, and Claude: use topic and outcome data to decide what moves to each, and build automations for tagging, routing, QA screening, and reporting; test them on real tickets and add human checkpoints where a wrong answer carries risk Turn what partners ask into fixes: bring the recurring causes behind ticket volume to Partner Programs, Partner Business Systems, and other owners, and follow each one through until the tickets stop Run support on a scorecard covering responsiveness, resolution, escalation accuracy, and quality, and use it to plan capacity and to tell the team, the vendor, and leadership what to fix next Minimum qualifications Support operations experience at a technology company, including managing a small team Experience running an outsourced or BPO support team: onboarding waves, service levels, QA rubrics, calibration, and performance feedback A track record of building a tiered support model from an early stage and running it as volume grew Hands-on depth in Intercom or a comparable platform (Zendesk, Salesforce Service Cloud): routing rules, attributes, workflows, reporting, and permissions Experience running knowledge and content for an AI support agent, including how to review answer quality and close content gaps Strong analytical instincts: able to read ticket data, find the cause behind a spike or a backlog, and turn it into a fix and a capacity plan Sound judgment while the program is still moving: able to make the call with incomplete information, hold a policy line with a frustrated partner or an internal stakeholder, and keep the relationship intact A builder's mindset and clear writing: you use tools like Claude to automate your own work, and you document what you build so a new teammate or vendor lead can run it Preferred qualifications Support operations experience in a B2B, partner, or channel environment Experience supporting a partner, reseller, systems integrator, or independent software vendor (ISV) program Experience building support coverage across regions, time zones, or languages Familiarity with Salesforce, and with the Claude API, Claude Code, or MCP The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $215,000 — $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As part of our growing Data Science and Analytics team, you will play an instrumental role in our company’s mission of building safe and beneficial artificial intelligence by driving data-informed decision making across our organization. You bring experience from high-bar teams and are eager to help shape the norms and best practices of a growing data science team as Anthropic continues to scale. In this unique company, technology, and moment in history, your work will be critical to informing our strategy as we deploy safe, frontier AI at scale to the world. You’ll be the senior data science leader embedded in our Growth team and a strategic thought partner to its product and marketing leads. The Growth team’s job is to keep Anthropic on the exponential by getting more people and companies using and paying for Claude. You’ll help set direction across acquisition, activation, retention, and monetization: bringing a point of view on where to invest, how to grow revenue, and how to deliver more value for our users. As a tech lead manager, you’ll also manage a small team of Product Data Scientists, setting their agenda and raising the bar for how data shapes growth decisions. Key responsibilities Act as a strategic thought partner to Growth product and marketing leads, helping shape growth strategy, roadmap priorities, and the major bets the team makes Set the data science agenda for Growth, deciding where the Product Data Science team can have the most impact and what it should deprioritize Manage and develop a small team of Product Data Scientists Frame the most important and ambiguous questions facing Growth, from where the next users and companies will come from to what makes them stay and pay, size the opportunities, and make clear recommendations, including when they challenge the current direction Define how Growth measures success, establishing the core metrics, guardrails, and measurement frameworks that tie short-term wins to long-term value Set the standard for experimentation and causal inference across Growth, including holdouts and quasi-experimental methods where A/B tests aren’t practical, and personally lead the highest-stakes analyses Guide how Growth measures the return on its programs, including marketing incrementality, LTV, CAC, and payback, and turn the results into budget and channel recommendations Guide the team’s work on targeting and personalization, including how we decide which users get which message, offer, or experience and how we evaluate those decisions Turn complex analyses into clear narratives and recommendations that drive decisions with senior leadership and cross-functional partners Establish foundational data practices and shape the analytics infrastructure Growth needs to support rapid iteration and decision-making as our products grow Minimum qualifications Have extensive experience in data science, including leading analytics for a growth or product area at significant scale Have 5+ years managing data science teams, including setting team direction and developing senior data scientists Have been a trusted partner to senior product, growth, or marketing leaders, with clear examples of changing a roadmap or high-stakes decision Bring strong product sense and business judgment across the growth funnel, including the ability to frame the right question and take a position with incomplete information Have deep expertise in experimental design, causal inference, and statistical modeling at high scale, with enough fluency in Python and SQL to stay hands-on and guide others’ technical work Communicate clearly in writing and in presentations, including to executive audiences Have a bias for action and thrive in ambiguous, fast-moving environments where you must create clarity and drive progress Care about the company’s mission of building helpful, honest, and harmless AI Preferred qualifications Experience measuring marketing incrementality, including holdouts, geo experiments, or marketing mix modeling Experience with targeting, personalization, or uplift models in production Background at consumption-based, multi-product companies serving both consumers and enterprises Experience with AI/ML products or large language models, including using coding agents in your own analytical workflow The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $460,000 — $460,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: As a Manager of Solutions Engineering for Enterprise at Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and roll-out of Grafana products through professional services, support, training, and customer success. You’ll work with marketing to drive community and adoption programs in the region designed to broaden the adoption of both OSS and commercial/cloud versions of our products. You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on your customers and team feedback, as well as leveraging your own experience in the Monitoring and Observability space. All of this will be required for you to hit and then exceed your region's financial targets and ultimately, our company's goals. Your impact will be felt globally when the job is done well. What You’ll Be Doing: Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences. Get the best out of your team with a coaching mindset and lead from the front approach.  Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team. This role requires you to lead from the front! Executive sponsorship of key accounts in the region will be key to your success.  The right candidate will be a thought leader to customers and internally within Grafana Labs. Direct the bulk of your day-to-day work based on guidance and goals from your leadership, owning the planning, actions and outcomes of the region. Partner with Sales leadership on top of funnel programs, marketing initiatives and community/company events to drive awareness of Grafana’s brand and the problems we help solve. Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful. Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with discovery, demonstrations, key stakeholder interviews, workshops and technical validation, including POVs and Mutual Account Plans Own your teams PG plan in partnership with your sales and sales leader counterparts, helping build pipeline for new logo targets What Makes You a Great Fit: Located on the East Coast 5+ years in the high tech industry having held roles such as Developer, Sales Engineer/Architect, Manager, etc. Direct experience mentoring, developing people and managing performance over time. Experience in Open Source selling or Cloud first/Product led sales go to market motion a big plus. Direct experience implementing and/or executing a formal sales methodology,  Command of the Message, qualification frameworks like MEDDPICC. Direct experience selling monitoring/data/visualization products. Direct experience in DevOps (IaC, CI/CD, GitHub Actions, etc) a plus Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets. Proven ability to work with sales leader counterparts Compensation & Rewards In the US, the OTE (On-Target Earnings) compensation range for this role is $234,000 - $278,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Job Overview This Game Rules Specialist role draws on your deep Magic rules expertise and ability to envision everything the game was, is, and can be. Part technical writer, part game designer, and part advisor, this role is unlike any other job. As a member of our vibrant and collaborative Rules Management team, you’ll serve as a bridge between game designers, editors, and engineers so new cards and mechanics work cleanly on every platform and in every format. Players love reading new Magic cards, and you play a crucial role in what awaits them! Location and Work Arrangement This role is based at our Renton, Washington office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays. What You'll Do Build tomorrow's Magic rules today. Ensure new ideas work within the existing rules wherever possible, and amend existing rules or write new ones to support novel and ambitious designs. Collaborate with design, editorial, and digital teams. Support constant innovation, answering questions about how cards work and how they could work differently to support both paper and digital play. Manage and lead digital reviews. Partner with game designers and digital developers, advocating for inventive and fun solutions to complex problems. Educate our players. Write and update the official documents and articles that keep our players in the know. Steward Magic’s past, present, and future. Maintain the Oracle database and Comprehensive Rules, and build accurate and detailed documentation to support future game mechanics. What You'll Bring 3+ years of experience in technical writing, game rules writing, technical game design, or similar in a professional setting. Professional-level knowledge of the Magic Comprehensive Rules and card templates, demonstrated via Magic event experience, rules-related content creation, or other comparable experience or certifications. A proven ability to present technical material in plain language that’s easy to understand. Positive, engaging, and clear communication skills, with experience collaborating with cross-functional teams to improve a shared vision. Flexibility, adaptability, and creativity, with a constant appetite for knowledge. Ability to manage multiple tasks and projects simultaneously. Self-motivated curiosity, active listening, and a diverse toolbox of leadership skills. Compassion, empathy, and a deep understanding of people. What Sets You Apart Experience judging Professional Rules Enforcement Level Magic events. Familiarity with Smartsheet, Microsoft Office (especially Word and Excel), and/or Confluence. Bilingual in Japanese a plus. Who We Are We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all. Hasbro About the Company – Hasbro Wizards of the Coast Who We Are – Wizards of the Coast Equal Opportunity Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. Accommodations If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process. Notice Regarding Hasbro’s use of AI in the Recruitment Process We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements. How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review. Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions. Greenhouse has published the results of an independent bias audit of Talent Matching. View the Greenhouse Talent Matching audit results . The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $89,700 — $149,400 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Resellers are a major route for organizations to buy Claude. Our reseller program runs across two motions: hyperscaler resale, where partners resell Claude through the cloud marketplaces (AWS Bedrock today, Google Cloud Vertex AI and Microsoft Foundry to follow), and direct resale, where partners resell on Anthropic paper through our own quote-to-order and billing systems. Each motion brings its own agreements, systems and cloud counterparts, and the program is expanding across regions at the same time. As our Resale Operations Lead, you will run resale operations: how resellers get authorized, transact, get reported on, get paid and get supported, across both motions and every live cloud. The resale business team sets the strategy and the commercial framework. You will build and run the processes, playbooks and team that put that framework into practice, and keep them reliable as volume grows. This is an operator and builder role, not a partner manager role. You will be hands-on in the detail of a private offer or a partner quote while you build the team, the vendor coverage and the Claude-powered automation that keep resale operations from growing in line with partner count. Reporting to Head of Partner Operations and Systems · San Francisco or New York based What you'll do Lead the resale operations team: set priorities, coach the reseller operations managers, and keep every region on the same playbooks rather than a set of local processes. Build the resale runbook and launch kit across AWS, Google Cloud and Microsoft, so that authorizing, onboarding and supporting a reseller works the same way wherever it can, and each new cloud comes online from the kit. Run hyperscaler resale operations: marketplace authorizations and private-offer processing with the cloud alliance teams, and operational escalations with AWS, Google Cloud and Microsoft, raised through the cloud alliance teams. Stand up direct resale operations: partner quotes in Salesforce CPQ, order forms, booking and provisioning, and commit tracking and true-ups, working with Deal Desk, Commercial Operations, Finance and Tax. Operate the program rules as controls that can actually run: deal registration to the published policy, eligibility checks, margin and rebate data, and the unauthorized resale process. Flag early what cannot be operated yet. Own the reseller transaction data, so that every reseller transaction traces to an end customer under the attribution rules Partner Strategy and Operations governs, partners are paid accurately and partner-sourced revenue can be measured. Scale through vendors and Claude: propose which resale work moves to outsourced teams or to Claude, run the vendor team's resale scope to a stated quality bar, and build automations with human checkpoints where a wrong decision carries risk. Run resale on a scorecard: application decision time, registration cycle time, attribution coverage, payout accuracy and launch readiness. Use it to tell the team and leadership what to fix next. What might make you a good fit Channel, reseller, distribution or partner operations experience at a technology company, including managing a small team. Hands-on depth in both motions: cloud marketplace resale (authorizations, private offers, deal registration) and direct or contract-based resale (quote-to-order, partner billing). A track record of building a resale or channel operations process from an early stage and running it as volume grew. Fluency in order-to-cash, including Salesforce CPQ or a comparable tool and the Finance, Deal Desk, Legal and Tax coordination that comes with it. Experience managing outsourced or vendor teams: scope, service levels, quality sampling and performance feedback. Sound judgment while the program is still moving. You can make the call with incomplete information, hold a control under pressure from sales or a partner, and keep the relationship intact. A builder's mindset and clear writing. You use tools like Claude to automate your own work, and you document what you build so a new teammate or vendor lead can run it. Strong candidates may also have Experience on the partner or marketplace side of a hyperscaler, or in operations at a major distributor. Experience running partner rebate, margin or incentive operations, or launching a resale program in EMEA or APAC. Familiarity with the Claude API, Claude Code or MCP. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $215,000 — $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: White Plains, New York Product Onboarding Specialist At Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture that empowers and motivates employees beyond standard corporate rhetoric. Employees understand their individual roles in serving our customers, and this clarity of purpose encourages high job performance. Position Overview The Add-On Product Onboarding Facilitator Configures add on products, features, modules. You will act as the primary point of contact during the post-upsell phase, ensuring a seamless transition from sales to configuring products to revenue. This role requires a blend of technical aptitude, project management skills, and exceptional client relationship management. Primary Job Duties Client Onboarding: Conduct end-to-end boarding processes for clients adopting new add-on products and advanced features. Technical Guidance: Assist cross functional teams with initial configurations, settings, required for the add-on product. Project Management: Manage onboarding timelines, track milestones, and proactively mitigate delays to ensure swift time-to-value. Cross-Functional Collaboration: Partner closely with Account Management, Sales, and Technical Support teams to ensure alignment on customer requirements and smoothly hand off fully onboarded accounts. Resource Creation: Develop and maintain user guides, FAQs, and onboarding documentation to empower self-service learning. Minimum Qualifications Experience: 2+ years of experience in Customer Success, Technical Onboarding, Implementation, or Account Management (SaaS or technology sector preferred). Communication: Exceptional verbal and written communication skills with the ability to explain complex technical concepts to non-technical users. Problem Solving: Strong analytical mindset with a proven ability to troubleshoot configuration issues and handle customer objections. Organization: Excellent project management skills with the ability to manage multiple client implementations simultaneously. Tools: Proficiency with CRM systems (e.g., Salesforce), customer success software, and project management tools. Ability to commute to and work onsite at our White Plains, NY office 4–5 days per week Compensation & Benefits $50,000 – $60,000 annual total compensation (commensurate with experience) Competitive Medical Health Plans, Low, Mid, High. Employer Paid Low Medical Plan for Employee & Dependents (HSA Eligible) Employer Paid Dental & Vision for Employee Employer Paid Life Insurance for Employee Employer Paid Long-term Disability for Employee Employer Paid Hospital Confinement for Employee ~ (If enrolled in Medical) + Voluntary Supplemental Insurance Coverage Options 15 days PTO & 7 Sick Days Annually 10 Fixed Paid Holidays Off Annually 401(k) Matching up to 3% About Us Rectangle Health, a leading financial technology company, empowers medical, dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1992, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually. View our CCPA disclosure notice here

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com http://Checkout.com is actively looking for an enthusiastic and talented Payments Sales Manager to join our Commercial Payments Team to drive rapid growth across various industries for our revolutionary online payment solution.   If you are a driven and focused salesperson with a proven track record of success selling direct payment solutions to enterprise companies, in a high-growth and competitive environment, this is the role for you. In return, on top of a tremendous working environment, we offer you an unrivaled uncapped recurring commissions plan, hybrid work model and competitive benefits package.   The Sales Executive will play a key role in growing Checkout.com http://Checkout.com’s payments footprint. They will be responsible for selling Checkout.com http://Checkout.com’s full payments technology stack to middle market and large enterprise organizations.   Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. Desire an independent, high-achieving individual that stands out in an entrepreneurial environment and has the grit and desire to outperform sales targets.   How you’ll make impact: ● Acting as a consultative Payments strategist able to advise companies on an optimal payments structure that pulls from a myriad of solutions Checkout.com http://Checkout.com provides ● Identify, qualify and close the most promising prospects and partners that will help Checkout.com http://Checkout.com grow a healthy pipeline across various verticals. ● Build prospect engagement strategies and partner with marketing, business development, product and other departments to build qualified that pipeline in cold and warm channels ● Pitch our next-generation payment solutions and value-added services ● Prepare high-quality presentations and proposals for C-suite stakeholders at prospective merchants, and implement winning negotiation strategies ● Become the expert on Checkout.com http://Checkout.com’s technology stack, help new merchants understand the value of Checkout.com http://Checkout.com to solve their pain points, and handle detailed questions about our product capabilities. ● Orchestrate the entire Sales process, drive urgency and work to mutual action plans, and act as the main point of contact for merchants and internal stakeholders. ● Maintain a solid, well-organized portfolio and nurture key accounts by having a deep understanding of their industry, pain points, and needs. ● Partner with other Payment Sales Managers to share best practices, key business insights and industry trends. ● Provide feedback on local trends including competitor insights, customer needs, sales, product and marketing information.   Qualifications: ● 3+ years B2B Sales experience ● Track record of high performance, and self sourcing leads ● Highly motivated and committed to growth and development with excellent communication skills ● Solid network of potential prospects and partners within the payments landscape ● Tech-savvy, with a passion for Fintech and Payments ● Strong commercial acumen, ability to effectively negotiate complex structures   Nice to Have: ● Experience directly in the Payments industry Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Remote - USA At Clover, the Business Enablement team leads our technological advancement while ensuring robust security and compliance. We deliver user-friendly corporate applications, manage complex data ecosystems, and provide efficient tech solutions across the organization. Our goal is simple: we make it easy for the business to do what’s right for Clover. We’re hiring a Engineering Lead to build the systems that help our clinical teams deliver services in the field and in members’ homes. You will own technical direction and delivery for scheduling, dispatch, field and mobile workflows, and the software that connects equipment and home technology to the operation. A likely first assignment is an “Air Traffic Control” system for field operations. A supervisor needs to understand what is happening and act when the plan breaks: a flat tire, a delayed visit, a missing piece of equipment, or a member whose availability changes. You will work with the people doing the job to decide what they need to see, what the system can help resolve, and when a human should intervene. This is a hands-on role that spans product and engineering. You will understand the business problem, shape the solution, build useful increments, and see whether they work. You may start without direct reports and can expect to coach and eventually manage one or two engineers. You should enjoy building personally and helping others become more capable. We value a tinkering instinct: try the unfamiliar tool, inspect the data, trace the failure, put a small improvement in front of a user, and learn from what happens. Hardware or connected-device experience can be a strong signal of that mindset, but it is not required. The central work is building dependable software for an operation that changes throughout the day. As an  Engineering Lead, Clinical Operations, you will: Work directly with supervisors, clinical field staff, and operations leaders to understand schedules, travel, capacity, handoffs, and the exceptions that disrupt a day’s work. Build field visibility and intervention tools that give supervisors useful context, distinguish current facts from missing information, and help them respond to changing conditions. Develop scheduling and dispatch capabilities that match people and visits to practical constraints, with clear ways for operating staff to review and adjust the plan. Build and debug APIs, mobile workflows, integrations, and data flows supporting field teams, connected equipment, and home technology. Prototype quickly and ship focused increments. Make deliberate choices about what to build, integrate, or buy, and avoid committing to a large system before the operation has tested the approach. Use AI actively for development, investigation, prototypes, analysis, and useful workflow capabilities. Check the behavior and make failures understandable and recoverable. Coach engineers and take on a small number of direct reports as the team develops. Maintain clear ownership, sound engineering practices, and credible delivery commitments. Partner with Product, Special Project Leads, IT, Counterpart, and the Engagement lead at the interfaces their work shares with field operations. Success in this role looks like: First 90 days: You understand how the field operation works, have shipped an improvement used by supervisors or field staff, and can show what it changed. You have a focused technical plan grounded in real constraints and exceptions. First six months: Several useful increments are in place. Supervisors can understand and respond to disruptions more effectively, scheduling and field workflows are improving, and technical ownership is clear. You should get in touch if: You are a strong production software engineer who has owned meaningful work end-to-end and still builds regularly. You can move across backend services, APIs, data flows, user interfaces, and operational workflows to solve a real problem. You have strong product instincts, learn unfamiliar domains directly, and enjoy working with the people using what you build. You have an iterative, curious approach to technology. You can describe an unfamiliar system you explored, a practical prototype you tried, or a failure you traced across boundaries. You use AI in your own engineering work and have practical experience building or integrating AI-backed capabilities, with clear verification and evaluation. You can coach engineers and are interested in responsibility for a small team as it develops. Formal management experience can help, but a strong record of Engineering Leadership and coaching also matters. Benefits Overview : Financial Well-Being : Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being : We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being : We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development : Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $223,100 — $290,000 USD

Location: Remote - United Kingdom Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Presales Engineer for our EMEA team. About the job This position is needed to deliver the technical win and product fit to our customers across Central Europe. A Twilio Presales Engineer is an experienced engineer who builds customer trust in Twilio’s Customer Engagement Platform, resulting in customer success at our largest, most strategic accounts. The Presales Engineer leads the technical pre-sales relationship, proposes technical architectures, demonstrates the business value of the Twilio platform, anticipates concerns, and provides creative solutions to our customers' most complex communications and customer engagement challenges and needs. The Twilio Presales Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. Responsibilities In this role, you’ll: Work alongside Twilio Strategic and New business Account Executives, other Twilio Presales Engineers, Professional Services and Twilio Partners as needed through the sales process, to strategise and plan for deal success. Take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle. Develop subject matter expertise on the customer needs and requirements, and Twilio’s best in class communications technology. Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio’s ability to enable their success and solve their challenges. Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products Support Key strategic Pilot and Proof-of-Concept implementations in our largest, most strategic Enterprise accounts across the EMEA region Form an understanding of a customers business and help solve problems they’ve identified as well as uncover areas of opportunity Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation Contribute to the wider Twilio Presales Engineer community by sharing knowledge, building demo assets and reusable presentations Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years pre-sales experience selling complex, technical products or 6+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting Excellent communicator and presenter able to gain audience confidence An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience. Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution Previous software development experience or working knowledge in one or more of the following areas: Backend (Java, C#, Node.js, Python, PHP) Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular) Experience building with REST APIs Experience with sales methodologies Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience Desired: Proficiency in a Central European language (such as German, Dutch, or Polish) is a strong plus Previous experience in Telecom, SIP, Contact Center, or Security is a plus Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture. Experience working with customers in Central Europe Location This role will be remote and based in the UK, Ireland or Spain Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Chiang Rai, Chiang Mai, Thailand Are you a skilled Mien interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Mien and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position. As a remote interpreter, you play a significant role in facilitating communication between Mien and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: Fluency in English and Mien Minimum 2 year of interpretation experience Excellent listening, retention, and note-taking skills to maintain a high level of accuracy Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client Technical Requirements: 90% English proficiency Steady wired internet connection USB wired headset Windows 10 or Mac What we offer you: Fully remote — work from your home office Full-time contractor position Immediate availability to start after onboarding Monthly payments Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be familiar with industry-specific vocabulary (especially healthcare and medical terminology) Participate in internal professional training Communicate and report to your team leader *Based on your location, language testing and background check may be required. Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Staff Product Designer (Identity UX) . About the job At Twilio, we’re building the identity layer for both people and the AI agents acting on their behalf. We’re looking for a Staff Product Designer (L4) to define the user experience for Twilio Identity: customer identity (authentication, Hosted Login, and user management) and Agent Identity, which lets developers open their apps and APIs, including remote MCP servers, to AI agents with user consent, scoped access, and human approval for sensitive actions over Twilio channels like SMS and RCS. You’ll be the lead designer on a small, senior team, working with product and engineering from the first sketch. You’ll own the developer setup experience in One Console, the login and consent flows our customers put in front of their users, and the patterns that make security decisions easy to understand without slowing anyone down. Agent Identity is in private beta and heads to general availability at SIGNAL 2027, so this is a chance to define the core UX of a new product category. Responsibilities Own Identity UX End to End: Lead the experience for developer onboarding and configuration in One Console, Hosted Login, and end-user authentication flows. Design for Agents and the People Behind Them: Define how AI agents are registered, how users grant and revoke consent, how permissions are scoped, and how users approve sensitive agent actions in real time. Make Self-Serve Fast: Shorten the path from sign-up to a working integration, so developers can evaluate and adopt Twilio Identity without talking to sales. Translate Protocol Complexity: Turn OAuth, tokens, scopes, and approval flows into clear mental models for developers and plain-language choices for end users. Partner Before the PRD: Work with PM and engineering from problem framing through launch, co-owning scope and tradeoffs while holding a high bar for craft. Talk to Customers Directly: Run research and usability testing with design partners and developers, and ground decisions in what you learn. Raise the Bar: Contribute to Twilio’s design system and UX design feedback process, and mentor other designers. Qualifications Required: Work schedule: Full-time, US-based, remote. 8+ years of professional product design experience specifically focused on highly technical software products, developer tools, infrastructure, or complex B2B/SaaS platforms. Expert-Level Systems Thinking: Track record designing complex, configuration-heavy products (developer consoles, admin tools, or multi-step setup flows) and unifying them into coherent experiences. Executive Cross-Functional Leadership: Proven success partnering directly with engineering and product leaders (Director/VP level) to navigate organizational complexity, align cross-product touchpoints, and shape multi-year product roadmaps. Comfort with Ambiguity: A self-starter who thrives when thrown into highly complex, loosely-defined technical spaces and is capable of building clear frameworks out of abstract constraints. Designing for Trust and Control: Experience designing permission, consent, approval, or similarly high-stakes flows where users need to understand and control what a system can do on their behalf. Desired: Design for Developers: Practical experience designing interfaces for technical builders (APIs, SDKs, CLIs, and configuration consoles). Identity & Security Experience: Familiarity with authentication and authorization products (OAuth/OIDC, SSO, MFA, passkeys, CIAM). AI Agent Experience: Experience designing for AI agents or LLM-based products, including human-in-the-loop controls. Location This role will be remote and based in the United States, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520 – $176,900 Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840 – $187,300 Based in the San Francisco Bay area, California: $166,400 – $208,000 This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 11/25/2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a full-time remote opportunity. We are considering candidates based in the US and Canada only, within the Eastern or Central time zones. The Opportunity: We are building Mobile Session Replay: a way for teams to see what users actually experienced in their iOS, Android, Flutter and React Native apps, inside Grafana Cloud. Session Replay connects frontend signals to session-level evidence, so engineers can investigate production issues faster and with more confidence. Web replay is already available publicly. Mobile replay extends the same story to native apps as part of our Digital Experience Monitoring (DEM) strategy. We are starting with Android. A working prototype already exists, and you will help turn it into a product customers can trust. The plan is to push ahead from there: iOS next, then our Flutter, React Native and OpenTelemetry mobile SDKs, so customers get a consistent replay experience across platforms. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Staff Mobile Engineers who are passionate about working with data and providing seamless experiences for our customers to join our growing team! What you'll be doing As a Staff Mobile Engineer you will be the technical lead for mobile capture and replay, working across the device, the ingest path and the player. Specifically, you will: Own the on-device replay library end to end, starting with Android and extending to iOS. Make privacy a default, designing masking and consent controls so sensitive data never leaves the device. Keep the overhead low and measure it on real devices, protecting startup time, UI responsiveness, battery, memory, network use and disk, and profiling the impact of capture and masking while the app is actively being used. Give customers controls to trade fidelity against cost. Build the integration layer so customers do not copy demo glue code: adapters that tie replay to the active RUM session, sampling decisions and screen or navigation changes. Work across the stack with Frontend and Mobile Observability teams on the capture, upload and storage pipeline, session inactivity handling, the timeline player and the mobile sessions and replay experience in Frontend Observability. Evaluate the format and API tradeoffs rather than assuming the current prototype approach is final. Define quality and compatibility: automated tests, CI, device and OS coverage, and backwards-compatible upgrade paths for an SDK that customers cannot easily update. Engage directly with customers: join calls, gather structured feedback, and help teams instrument and adopt Mobile Session Replay Mentor engineers and help grow technical leadership in the team We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. Technologies you'll work with Kotlin (primary, Android-first) and Swift (iOS) Android media and graphics APIs (MediaCodec / H.264 encoding, view and window capture, Jetpack Compose and View-based UIs) Faro (Flutter and React Native SDKs) and OpenTelemetry Android and iOS SDKs Go (collector and ingest services) and TypeScript / React (player and Frontend Observability UI), as you partner across the stack OLAP Database / Object storage (S3) Kafka/Warpstream Grafana ecosystem (Mimir, Loki, Tempo, etc.) What makes you a great fit You are comfortable working in a remote-first, globally distributed company. Communication is key, and you write and speak clearly in English You are collaborative, friendly, kind and respectful. We operate by consensus: you can contribute, disagree constructively, and commit to the team's decision You have deep native mobile engineering experience on Android (Kotlin/Java) or iOS (Swift/Obj-C). We are building Android first, so Android depth is a priority for the first hire. We are hiring across both platforms, and we do not expect you to be an expert in both, but you are willing to learn and contribute across platforms over time. You have built or maintained mobile SDKs or platform libraries used by external developers, and you care about developer experience, API design and safe upgrade paths You have worked on performance-sensitive code (startup time, memory, battery, network efficiency, background execution limits) and make pragmatic tradeoffs You are comfortable with media and rendering pipelines on mobile: capturing screen content, working with frames or bitmaps, and encoding or handling video You are comfortable owning a product from 0 to 1 in ambiguous problem spaces. You can break large problems into increments and work autonomously You take a user-centered approach, and you build understanding of customers' context and goals so you build the right thing You are thoughtful about privacy and security on user devices, including handling of sensitive data You use AI tools as a natural part of your engineering workflow, for exploration, code review or reasoning through design tradeoffs, and you are thoughtful about where they help and where they don't Bonus points for Prior work on mobile session replay, screen recording, or sampling for mobile telemetry Experience with video encoding (H.264, MediaCodec, AVFoundation) or on-device masking and redaction Familiarity with rrweb or web session replay concepts Experience with OpenTelemetry, crash reporting libraries or other observability open source Experience with cross-platform frameworks (React Native, Flutter) or building native bindings and bridges Experience with observability or debugging tools (Grafana, Datadog, New Relic, Sentry, etc.) Familiarity with mobile privacy, consent and platform policy requirements Experience with Go or TypeScript, since the work crosses into our ingest and player In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is $192,891 - $231,469 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a full-time remote opportunity. We are considering candidates based in the US and Canada only, within the Eastern or Central time zones. The Opportunity: We are building Mobile Session Replay: a way for teams to see what users actually experienced in their iOS, Android, Flutter and React Native apps, inside Grafana Cloud. Session Replay connects frontend signals to session-level evidence, so engineers can investigate production issues faster and with more confidence. Web replay is already available publicly. Mobile replay extends the same story to native apps as part of our Digital Experience Monitoring (DEM) strategy. We are starting with Android. A working prototype already exists, and you will help turn it into a product customers can trust. The plan is to push ahead from there: iOS next, then our Flutter, React Native and OpenTelemetry mobile SDKs, so customers get a consistent replay experience across platforms. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Staff Mobile Engineers who are passionate about working with data and providing seamless experiences for our customers to join our growing team! What you'll be doing As a Staff Mobile Engineer you will be the technical lead for mobile capture and replay, working across the device, the ingest path and the player. Specifically, you will: Own the on-device replay library end to end, starting with Android and extending to iOS. Make privacy a default, designing masking and consent controls so sensitive data never leaves the device. Keep the overhead low and measure it on real devices, protecting startup time, UI responsiveness, battery, memory, network use and disk, and profiling the impact of capture and masking while the app is actively being used. Give customers controls to trade fidelity against cost. Build the integration layer so customers do not copy demo glue code: adapters that tie replay to the active RUM session, sampling decisions and screen or navigation changes. Work across the stack with Frontend and Mobile Observability teams on the capture, upload and storage pipeline, session inactivity handling, the timeline player and the mobile sessions and replay experience in Frontend Observability. Evaluate the format and API tradeoffs rather than assuming the current prototype approach is final. Define quality and compatibility: automated tests, CI, device and OS coverage, and backwards-compatible upgrade paths for an SDK that customers cannot easily update. Engage directly with customers: join calls, gather structured feedback, and help teams instrument and adopt Mobile Session Replay Mentor engineers and help grow technical leadership in the team We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. Technologies you'll work with Kotlin (primary, Android-first) and Swift (iOS) Android media and graphics APIs (MediaCodec / H.264 encoding, view and window capture, Jetpack Compose and View-based UIs) Faro (Flutter and React Native SDKs) and OpenTelemetry Android and iOS SDKs Go (collector and ingest services) and TypeScript / React (player and Frontend Observability UI), as you partner across the stack OLAP Database / Object storage (S3) Kafka/Warpstream Grafana ecosystem (Mimir, Loki, Tempo, etc.) What makes you a great fit You are comfortable working in a remote-first, globally distributed company. Communication is key, and you write and speak clearly in English You are collaborative, friendly, kind and respectful. We operate by consensus: you can contribute, disagree constructively, and commit to the team's decision You have deep native mobile engineering experience on Android (Kotlin/Java) or iOS (Swift/Obj-C). We are building Android first, so Android depth is a priority for the first hire. We are hiring across both platforms, and we do not expect you to be an expert in both, but you are willing to learn and contribute across platforms over time. You have built or maintained mobile SDKs or platform libraries used by external developers, and you care about developer experience, API design and safe upgrade paths You have worked on performance-sensitive code (startup time, memory, battery, network efficiency, background execution limits) and make pragmatic tradeoffs You are comfortable with media and rendering pipelines on mobile: capturing screen content, working with frames or bitmaps, and encoding or handling video You are comfortable owning a product from 0 to 1 in ambiguous problem spaces. You can break large problems into increments and work autonomously You take a user-centered approach, and you build understanding of customers' context and goals so you build the right thing You are thoughtful about privacy and security on user devices, including handling of sensitive data You use AI tools as a natural part of your engineering workflow, for exploration, code review or reasoning through design tradeoffs, and you are thoughtful about where they help and where they don't Bonus points for Prior work on mobile session replay, screen recording, or sampling for mobile telemetry Experience with video encoding (H.264, MediaCodec, AVFoundation) or on-device masking and redaction Familiarity with rrweb or web session replay concepts Experience with OpenTelemetry, crash reporting libraries or other observability open source Experience with cross-platform frameworks (React Native, Flutter) or building native bindings and bridges Experience with observability or debugging tools (Grafana, Datadog, New Relic, Sentry, etc.) Familiarity with mobile privacy, consent and platform policy requirements Experience with Go or TypeScript, since the work crosses into our ingest and player In US, the OTE (On-Target Earnings)/Base compensation range for this role is $189,374 - $227,249 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Customer Success Managers at Ramp are responsible for successful implementation and adoption. This role partners with public-sector organizations to deliver measurable value, helps shape the approach to government agencies, educational institutions and nonprofits, guides onboarding and long-term success, and advises customers on modernizing financial workflows. WHAT YOU’LL DO - Lead Onboarding & Implementation: Manage the onboarding and rollout of Ramp for newly signed public sector customers, ensuring compliance with government implementation and security requirements. - Drive Adoption Across Complex Stakeholders: Partner with multiple departments and decision-makers, such as finance, procurement, IT, and compliance, to align Ramp with organizational objectives. - Serve as a Trusted Advisor: Act as a strategic consultant and extension of your customers’ teams by advising on best practices, workflow optimization, and change management specific to the public sector. - Ensure Compliance & Security Alignment: Support customers in adhering to relevant regulations (e.g., FedRAMP, state procurement policies) while integrating Ramp into their ecosystem. - Maximize Utilization & Value: Proactively identify opportunities to expand Ramp adoption, drive product utilization, and deliver measurable ROI for public institutions. - Collaborate Cross-Functionally: Work closely with Account Executives, Product, Engineering, and Compliance teams to deliver tailored solutions and resolve customer needs. - Collect & Share Customer Insights: Surface feedback from public sector clients to influence product roadmaps and participate in workshops to shape Ramp’s long-term offering for this vertical. - Manage Multiple Priorities: Balance implementation, follow-ups, reporting, and proactive engagement across a portfolio of accounts with varying complexity and timelines. WHAT YOU’LL NEED - 4+ years in implementation or engagement management in B2B SaaS or public-sector technology. - Public-sector experience highly preferred; experience with large-scale strategy/change management, preferably in Finance or Fintech. - AI fluency; strong program/project management for complex, multi-workstream technology deployments. - Excellent communication and relationship management, including translating technical concepts for diverse audiences. - Success working with Product, Engineering and Security to troubleshoot and co-develop solutions. - Ability to navigate public procurement, long sales/adoption cycles and organizational needs; adaptability in a fast-paced, mission-driven environment. NICE TO HAVES - Bachelor’s degree; multi-stakeholder relationships across government, education or nonprofit organizations. - Government finance systems, ERP/accounting platforms (Oracle, PeopleSoft, Workday or SAP) and familiarity with compliance frameworks (FedRAMP, SOC 2, HIPAA or CJIS). - PMP, CAPM or PMI-ACP; finance, accounting or government-procurement background; experience scaling customer success at a high-growth company. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Hadley Designs is seeking an Amazon Brand Manager to take full ownership of a multi-million dollar group of our products on Amazon, as the product manager, the merchandiser, and the CEO of that catalog. End-to-end ownership of your catalog group's performance, including revenue, net profit, pricing, advertising, and inventory.

Location: Atlanta; San Francisco; New York Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Job description: As a Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills.   * This posting covers multiple openings across locations and seniorities. Your exact leveling + compensation range will be determined by your location, experience and interview performance.   * This role hybrid role, going into the office 3 days a week (hybrid), at our SF (Jackson Square), NYC (Chelsea), and Atlanta (Colony Square) location. Please note that unfortunately, we do not offer relocation assistance for this role at this time. What You'll Be Doing Strategic Growth & Performance - Become a true expert on your merchants’ business, diving deep into their payment data to uncover actionable insights and opportunities. - Act as a payment performance consultant, identifying and driving initiatives that boost authorization rates, increase revenue, and lead to the adoption of new Checkout.com http://Checkout.com products. - Serve as a strategic advisor during business reviews, translating technical performance into a compelling commercial story for your merchants.   Technical Ownership & Delivery - Serve as the primary technical authority for your merchants, mastering their API integrations and infrastructure. - Lead the response to critical incidents with a calm, decisive approach, coordinating internal teams to ensure swift resolution and clear communication. - Project-manage key technical initiatives, from complex migrations to new product launches, ensuring seamless, on-time delivery.   Merchant Advocacy & Enablement - Act as the voice of the merchant internally, translating their needs and feedback into clear insights that help shape our product roadmap. - Empower your merchants by delivering expert training, workshops, and demos to ensure they are leveraging the full power of our platform.   Qualifications - 3+ years of experience in a senior, client-facing technical role such as Technical Account Management, Solutions Consulting, or Sales Engineering, preferably within a SaaS or API-first company. - Solid understanding of the end-to-end payment lifecycle, from authorization to settlement. Payments experience + knowledge is required. - A degree in Computer Science, Information Technology, or a related technical field, or equivalent experience. - Hands-on expertise with RESTful APIs. You can confidently read API documentation, troubleshoot integration issues, and guide developers through complex workflows. - Exceptional communication skills, with the ability to build trust and convey complex technical subjects to both C-level executives and engineering teams. - A natural problem-solver with a tenacious attitude; you're comfortable navigating ambiguity and leading clients through high-pressure technical incidents.   What makes you stand out: - Deep knowledge of core payment concepts like SCA, Tokenization, MIT/CIT, AFT/OCT, and the technical drivers of authorization rate optimization. - Direct experience with payments ecosystem, including knowledge of key local payment methods and acquiring capabilities - Fluency in other languages is an advantage. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Remote - United Kingdom Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next New Business Account Executive. About the job This position is needed to sell into high value ISV, High Tech, AI Native and Enterprise companies. You will play a key role in further growing Twilio’s Communication business across UK/I/Northern Europe. You will be responsible for sourcing new, high value customers as well as driving the sales process from internal leads to qualifying new prospects and handling deals to closure. Responsibilities In this role, you’ll: Be responsible for net new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction. Work closely with your SDR and SE teams to own, drive and build intelligent outreach campaigns into new prospects Source new leads and drive sustainable pipeline growth each quarter Master creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications solutions to a technical and business audience, building trust and mutual respect with technical customers and peers. Are passionate about what you do and you are able to think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple. Able to balance challenging priorities and handle multiple projects/deals at the same time. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 4+ years of Sales experience and a track record of personally selling and closing complex solutions to ISVs, high tech, AI Native, enterprise and software companies. Strong experience identifying, mapping and prospecting accounts Proven success in selling complex, technical solutions such as cloud communications platforms, APIs, Conversational AI and/or enterprise software Experience in account management, developing large enterprise clients, and a history of meeting or exceeding sales targets Background in working within a quota-driven environment with proven ability to close high-value deals (e.g., six to seven figures) Expertise in solution-based selling or consultative selling Strong negotiation and contract management skills, including handling complex deals with long sales cycles. Prospecting and lead generation skills—ability to develop a pipeline through multiple channels, including direct sales, partnerships, and networking. Ability to build and nurture relationships with C-level executives, decision-makers, cross-functional partners and key stakeholders in large enterprises Strong presentation and negotiation skills Comfortable working in a dynamic / environment. Familiar working with MEDDPICC sales qualification methodology and other Sales methodologies Desired: Ideally, you also have experience selling both to a business and technical audience Understanding of the CPaaS & Customer Engagement ecosystem and familiarity with: Cloud communications (voice, SMS, chat, video, etc.). Contact centre agent productivity and Conversational AI APIs and integrations for communication services. Telecommunications industry dynamics. Knowledge of enterprise technology architecture and the technical needs of large organizations, including how CPaaS solutions integrate with existing systems. Location This role will be remote and based in UK or Ireland. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Chicago, Illinois; NYC, Remote; San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Are you ready to lead the charge in AI-driven customer service? As an Enterprise Account Executive focused on selling Fin, Fin’s cutting-edge AI agent, you’ll play a pivotal role in revolutionizing how enterprises scale customer support. Fin leverages advanced artificial intelligence to deliver seamless, efficient, and intelligent support experiences, making it a game-changer for businesses worldwide. This is your chance to join a world-class sales team, driving the upmarket growth of a transformative AI solution. At Fin, we don’t just sell products; we empower businesses to reimagine their customer support strategies. If you’re looking for ownership, creativity, and the opportunity to lead in a fast-paced environment, this role is for you. What will I be doing? Champion AI transformation : Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations. Full-cycle sales ownership : Manage the entire sales process—from prospecting to close—with a consultative and tailored approach. Customer advocate : Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering. Tailored AI demonstrations : Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent. Revenue-focused : Provide timely, accurate forecasts and ensure clear visibility into your sales pipeline and performance. Team growth : Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group. What skills do I need? Business fluency in German required Proven success : 5+ years of experience as an Account Executive, with at least 3 years selling SaaS solutions to enterprise clients. Hunter mentality: Proven track record of outbounding and creating the majority of your pipeline and revenue. AI expertise : Familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage. Quota achiever : Demonstrated ability to consistently meet and exceed sales targets. Strategic communicator : Exceptional written and verbal communication skills, with the ability to clearly articulate complex AI solutions. Solution-focused : Thrives in a fast-paced, dynamic environment, managing opportunities across diverse industries. Customer-centric mindset : Skilled at building trust and creating value in competitive sales landscapes. Growth-oriented : Displays intellectual curiosity, ambition, and a commitment to personal and team development *Proof of eligibility to work in the United States is required. The base salary range for this role is targeted at $298,000-$356,000 in Colorado, $315,000-$377,000 in Washington, $315,000-$377,000 in Chicago and $351,000-$419,000 for the San Francisco Bay Area and New York. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  Please note that this information is only provided publicly for candidates in California, Colorado, New York and Washington, but the role is open to candidates outside of those locations as well. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.