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Location: Portugal; Poland; Croatia; Spain; Serbia; Turkey RemoFirst is transforming the way businesses hire and manage global teams. Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups. We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships. As a Senior Product Designer , you will play a vital role in crafting effective, intuitive, and delightful interfaces by deeply understanding stakeholder needs, conducting user and business research, and translating insights into user experiences our customers will love to use. You will be responsible for creating wireframes, mockups, and interactive prototypes, with a strong focus on onboarding flows and seamless AI feature interactions. You will test your UX solutions with customers, define optimal navigation and interaction patterns, and ensure design consistency with our brand guidelines, usability standards, accessibility best practices, and performance requirements. What you will be doing User and Business Research and Analysis: Conduct research and analyze user and business needs to create effective interfaces with a focus on onboarding journeys. Gather and interpret user feedback and data to inform design decisions. Collaborate with stakeholders to understand project objectives and target audience. Wireframing, Layout, and Design: Create wireframes, layouts, and designs that meet user requirements and business goals, with strong creativity in UI to enhance onboarding flows and AI feature interactions. Adapt designs for various devices and screen sizes. Ensure design adherence to UX/UI principles and best practices, particularly for highly engaging and intuitive interactions. Prototyping and User Testing: Develop interactive prototypes to test and validate design concepts with users. Conduct usability testing and gather feedback to refine designs. Analyze user data and incorporate insights into design iterations. Navigation and Interaction Design: Define optimal navigation flows and interactions for websites and applications. Ensure seamless user experiences by considering information architecture and user journeys. Design Consistency and Technical Requirements: Maintain design consistency and adhere to technical requirements during the development process. Collaborate with developers and product managers to ensure design feasibility and implementation. Requirements Minimum of 5 years of professional experience as a Product Designer, preferably with hands-on experience at tech startups, especially those with a heavy focus on UX. A strong portfolio showcasing user-centered designs and successful projects. Design Skills: Proficiency in Figma or similar design tools. Deep understanding of UX/UI design principles and the ability to create high-quality user interfaces. Device Adaptation and Trends: Experience in adapting designs for various devices. Knowledge of UX/UI design trends and a strong desire to learn and grow in this field. User Research and Analytical Skills: Strong analytical skills, including conducting user research and analyzing data. Ability to gather insights and apply them to design solutions. How you'll work Proficiency in English is a must. Adept at cross-cultural communication: Being a completely remote company, we’re working with people from different cultures across different time-zones. You will need to have a strong aptitude for proactive cross-cultural communication. Systematic and Strong Time Management: We have lots to achieve together as a team, and at times, you will need to be able to manage your time and priorities for yourself, and by yourself. Knack for Design Thinking: Our customers are at the heart of what we do. You will be expected to have a strong and empathetic approach to design thinking to deliver a stellar experience that our customers love to use. Hyperlogical Problem-Solving : We’re moving and growing at a fast-pace, and that means being involved in solving complex problems. You will need to demonstrate a strong knack for first-principles, hyper-logical approach to solving problems and cutting through complexity. Benefits Startup environment: RemoFirst is an early-stage startup. You have a voice that can influence, and grow rapidly. An opportunity to build a tech unicorn. Growth opportunity: This is a chance to join an AI-forward company driving innovation through artificial intelligence. As Product Designer, you’ll lead product initiatives that deliver strategic impact. Direct impact: Your work will be at the center of how we grow revenue, support customers, and differentiate in the market. Autonomy and Accountability: We value autonomy and accountability — there’s no bureaucracy or lengthy approval process. We prioritize speed and results to keep moving forward effectively. Work for a Market Leader: Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers. Leadership visibility: Reporting into the Head of Product which means your projects will be strategic and business-critical. Compensation and perks are great: Competitive compensation. 100% remote work. Culture: You will get to work with some of the best colleagues coming from top tech companies. We lead with respect, kindness, and the right to fail. We value hard yet smart work. Diversity and inclusion are part of our DNA.  As we grow and evolve, we welcome your input to help us define our culture further.

Location: Montevideo, Uruguay; Remote.AR, Remote.LATAM-country; Remote.BR, Brazil; Remote.CO, Colombia; Rosario, Remote.LATAM-country We are looking for an experienced Senior Developer who combines strong React frontend skills with robust Python/Django backend expertise. This role offers the opportunity to work on cutting-edge solutions that are transforming the real estate technology sector. The ideal candidate will help build and optimize full-stack applications that enhance the apartment leasing experience for property managers and renters alike. Our client values proactive team members who are eager to dive deep into the multifamily real estate domain, understand the unique challenges of property management, and actively contribute to solving complex business problems. You’ll be expected to go beyond just coding to truly understand the client’s field, engage with their business challenges, and take ownership of delivering solutions that make a real impact. DataArt is seeking a talented Senior Full-Stack Developer with strong React and Python expertise to join our team for an exciting project with our client, a leading proptech company that is revolutionizing the apartment rental process through innovative technology solutions. Our client provides AI-powered leasing automation, renter communication tools, and operational intelligence for multifamily property management companies. They are at the forefront of digital transformation in real estate, helping property managers streamline operations, enhance renter experiences, and make data-driven decisions through cutting-edge technology that automates routine tasks and provides actionable insights. Design responsive and user friendly web applications using React.js and modern JavaScript Build and maintain backend services using Python and Django Create reusable React components and implement state management solutions Develop and optimize RESTful APIs and microservices architecture Ensure integration between frontend and backend systems Collaborate with UX UI designers to implement accessible interfaces Optimize application performance for fast load times and smooth user interactions Identify opportunities for product improvement and innovation Analyze the property management domain to understand user needs and pain points Ensure code quality, performance, and security practices across the full stack 5 plus years of professional experience in full-stack development Experience with React.js, including hooks, Context API, and modern React patterns Proficiency in JavaScript, TypeScript, HTML5, CSS3, and responsive design Experience with Python and Django for backend development Experience with state management libraries such as Redux, MobX, or Context API Understanding of RESTful service architecture and API design Experience with frontend build tools such as Webpack, Vite, or similar tools Familiarity with frontend testing frameworks such as Jest and React Testing Library Experience with Git and CI CD pipelines Ability to solve technical problems with attention to detail Ability to understand business context and domain specifics Communication skills for working in a distributed team environment English proficiency at B2 level or higher Experience with LLM API providers such as OpenAI and Anthropic Knowledge of LangSmith or similar AI ML observability tools Experience in the PropTech or Real Estate industry Knowledge of cloud platforms such as AWS, Azure, or GCP Experience with containerization using Docker and Kubernetes Familiarity with GraphQL Experience with Next.js or other React frameworks Knowledge of UI UX design principles and tools such as Figma and Sketch Experience working with stakeholders to gather requirements and translate them into technical solutions

Собирать, анализировать и согласовывать требования с бизнес-заказчиками и стейкхолдерами. Проводить интервью и воркшопы, исследовать текущие процессы (AS IS) и проектировать целевое состояние (TO BE).

Собирать, анализировать и формализовывать требования от финансовых подразделений: бухгалтерии, казначейства, команд отчётности и платежей. Анализировать и оптимизировать процессы бухгалтерского и управленческого учёта, закрытия периодов, формирования отчётности и проведения платежей.

Location: Chile; Brazil Our client is a global medical technology company focused on improving diabetes care through innovative, user-friendly devices. Its portfolio includes insulin pumps, continuous glucose monitoring (CGM) systems, blood glucose monitoring devices and point-of-care diagnostic solutions. With an expanding international presence, the company helps patients and healthcare professionals manage diabetes more effectively. It is looking for an After-Sales & Technical Support Specialist to support customers and distribution partners across Latin America. Key Responsibilities: Technical Support & Troubleshooting Serve as a key contact for distributors, local customer service teams and healthcare professionals across Latin America, providing support for CGM systems, blood glucose meters and insulin pumps. Investigate and resolve technical inquiries related to device operation, data synchronization, software connectivity and mobile applications. Coordinate with internal technical and product teams to resolve complex cases and provide timely updates to partners and customers. Support product complaint handling, returns and replacements in collaboration with the relevant internal teams. Distributor Support & Training Build strong working relationships with regional distributors and help strengthen their local after-sales support capabilities. Deliver product training, troubleshooting sessions and practical guidance to distributor teams and healthcare professionals. Support new product launches by preparing local partners to handle customer inquiries and common technical issues. Develop clear support materials, FAQs and troubleshooting guides adapted to regional needs. Customer Experience & Product Improvement Track support cases and follow up to ensure issues are resolved effectively. Identify recurring technical issues and customer feedback, sharing insights with Product Management and Technical Support. Improve support processes to increase responsiveness and customer satisfaction across the region. Maintain accurate case records and handle customer information responsibly in line with company procedures. Requirements At least 3 years of experience in after-sales service, customer support or technical support within the medical device industry. Experience supporting diabetes care products, particularly insulin pumps, CGMs or blood glucose meters, is strongly preferred. Experience working with distributors or supporting customers across Latin American markets. Strong troubleshooting skills and the ability to explain technical information clearly to different audiences. A customer-focused approach, strong follow-through and confidence managing cases independently. Ability to collaborate with international teams and coordinate across time zones. Fluency in Spanish and English; or Portuguese and English depending on the location.

Location: Singapore Calling all truly AWESOME people! About Stranger Soccer Stranger Soccer ( www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa. Job Description Stranger Soccer is seeking OUTSTANDING REFEREES who can officiate the game, but ALSO serve as Official Hosts - our brand ambassadors. This means that, in addition to traditional referee duties, you will welcome players and make sure they have a positive game experience from the moment they arrive till their departure. Roles Be an ambassador of the Stranger Soccer brand at the games, welcoming players and ensuring they have a great experience from start to finish Officiating the games as an outstanding, experienced referee Requirements Required Qualifications Experience refereeing football matches, including officiating full-field or large-sided football games. Fluency in English. Eligible to work in Singapore. Able to work on-site. Preferred Qualifications Experience welcoming players and ensuring a positive player experience from arrival to departure. Experience handling player-facing situations, including explaining rules, calming disputes, and managing late arrivals or no-shows. A referee Class 3 license, including an expired Class 3 license, is a plus.

Location: Singapore Calling all truly AWESOME people! About Stranger Soccer Stranger Soccer ( www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa. Job Description Stranger Soccer is seeking OUTSTANDING REFEREES who can officiate the game, but ALSO serve as Official Hosts - our brand ambassadors. This means that, in addition to traditional referee duties, you will welcome players and make sure they have a positive game experience from the moment they arrive till their departure. Roles Be an ambassador of the Stranger Soccer brand at the games, welcoming players and ensuring they have a great experience from start to finish Officiating the games as an outstanding, experienced referee Requirements Required Qualifications Experience refereeing football matches, including officiating full-field or large-sided football games. Fluency in English. Eligible to work in Singapore. Able to work on-site. Preferred Qualifications Experience welcoming players and ensuring a positive player experience from arrival to departure. Experience handling player-facing situations, including explaining rules, calming disputes, and managing late arrivals or no-shows. A referee Class 3 license, including an expired Class 3 license, is a plus.

Location: Singapore Calling all truly AWESOME people! About Stranger Soccer Stranger Soccer ( www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa. Job Description Official Hosts serve as the game facilitator as well as brand ambassadors. We are seeking Official Hosts to host games throughout the week and occasionally assist in other ad hoc duties. For this role, you should have great people skills, to make sure our users have a positive game experience from the moment they arrive till their departure. Working Hours Shifts will be assigned each week during the following timeframes: Monday to Friday: 8 am – 1 pm, 4 – 9 pm, 6 - 11 pm Saturday & Sunday: 8 am – 1 pm, 1 - 6 pm, 3 – 9 pm, 6 – 11 pm Working Locations North - Yishun West - Jurong, Turf City, Bukit Panjang Central - City Hall, Somerset, Serangoon, Farrer Park, Balestier East - Changi, Paya Lebar, Tampines Key Responsibilities Be an ambassador of the Stranger Soccer brand at the games Facilitate numerous football games around Singapore Ensure an OUTSTANDING game experience from start to finish Be ready to step in and play, to cover for any no show players or Hosts Report issues back to Operations Management Requirement Requirements FUN outgoing personality Understanding of and passion for football Excellent people and communication skills Previous experience in customer service is a plus Males and Females welcome To apply, please visit https://www.strangersoccer.com/official-host and fill in the application form there.

Location: Singapore Calling all truly AWESOME people! About Stranger Soccer Stranger Soccer ( www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa. Job Description Official Hosts serve as the game facilitator as well as brand ambassadors. We are seeking Official Hosts to host games throughout the week and occasionally assist in other ad hoc duties. For this role, you should have great people skills, to make sure our users have a positive game experience from the moment they arrive till their departure. Working Hours Shifts will be assigned each week during the following timeframes: Monday to Friday: 8 am – 1 pm, 4 – 9 pm, 6 - 11 pm Saturday & Sunday: 8 am – 1 pm, 1 - 6 pm, 3 – 9 pm, 6 – 11 pm Working Locations North - Yishun West - Jurong, Turf City, Bukit Panjang Central - City Hall, Somerset, Serangoon, Farrer Park, Balestier East - Changi, Paya Lebar, Tampines Key Responsibilities Be an ambassador of the Stranger Soccer brand at the games Facilitate numerous football games around Singapore Ensure an OUTSTANDING game experience from start to finish Be ready to step in and play, to cover for any no show players or Hosts Report issues back to Operations Management Requirement Requirements FUN outgoing personality Understanding of and passion for football Excellent people and communication skills Previous experience in customer service is a plus Males and Females welcome To apply, please visit https://www.strangersoccer.com/official-host and fill in the application form there.

Location: Singapore Calling all truly AWESOME people! About Stranger Soccer Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa. Role and Responsibilities The selected candidate(s) will be a key member of a small team working at the company’s flagship operation in Singapore, carrying out various business development and customer relationship related initiatives across the organization. The position will be working closely with the CEO and the Executive Director and will interface with key staff across the organization, as well as customers and other stakeholders. The company is committed to growing and developing talent which will access increasing levels of responsibility as the company grows into an international brand. • Serving on the front lines of the customer experience, serving as an “Official Host” of a few football games each week • Coordinating and executing various tasks related to the daily operation of the business, such as marketing, logistics, customer service, sales, hosting The candidate will: • Gain experience in daily operations of a business • Gain experience and confidence in presenting and communicating with customers • Gain experience in what a Singapore brand must consider in efforts to expand internationally • Gain experience in working with and communicating with multiple stakeholders in an organization Requirements Strong written and verbal communication skills A can-do attitude Interest in football is a BIG PLUS Hospitality experience a PLUS Compensation and Other Details Commitment of 6 months up to 12 months Compensation of up to $800/month, comprised of a monthly allowance and a completion bonus Welcome Kit including $150 in jerseys and merchandise 50% staff discount on games + $100 bonus game credits upon completion Completion Certificate Commencement Date: January 2027 onwards

Location: Khafji, Saudi Arabia; Al Jubail, Saudi Arabia; Jeddah, Saudi Arabia; Riyadh, Saudi Arabia Eram Talent, a division of ERAM Group, is seeking a skilled IT Administrator / Coordinator to join our team in the Oil & Energy industry. As an independent Talent Acquisition Consultancy, Eram Talent is dedicated to providing outstanding recruitment solutions that satisfy the needs of our clients. With a global reach and network, we specialize in attracting high-potential professionals with sophisticated skills from various industries, including Oil & Gas, Petroleum, Infrastructure, Energy, Water, Transportation, Science & Technology, and Health Care. To provide comprehensive administrative, coordination, documentation, and reporting support to the Applications Support Division (ASD) and its management. The position is responsible for facilitating effective communication among technical and functional teams, coordinating divisional activities, monitoring outstanding actions, supporting IT projects, and preparing management reports to ensure smooth and efficient divisional operations. Requirements Educational Qualifications Bachelor's degree in IT, Business Administration or any related discipline. Experience Relevant experience in divisional administration, IT coordination, project support, management reporting, or similar responsibilities. Experience working within an IT division, particularly in an enterprise applications or SAP environment, will be an advantage. Experience in project planning, tracking, reporting, documentation, and stakeholder coordination. Technical and Computer Skills • Advanced proficiency in MS Office suite including MS Excel. • Good working knowledge of Microsoft Project for project scheduling, progress tracking, and reporting. • Proficiency in Microsoft Visio for preparing process flows, diagrams, and workflows. • Familiarity with SAP systems, SAP reporting, or enterprise business applications is desirable. • Ability to use digital tools for screen recording, training video preparation, and knowledge documentation. • Familiarity with Microsoft Teams, Outlook, SharePoint, and other collaboration tools. Required Competencies • Strong organizational, administrative, and multitasking capabilities. • Excellent written and verbal communication skills. • Ability to coordinate effectively with technical teams, management, business users, and external stakeholders. • Good understanding of project coordination, task monitoring, and follow-up mechanisms. • Ability to work independently, prioritize competing activities, and meet deadlines. • High attention to detail, accuracy, professionalism, and confidentiality. • Proactive approach to identifying pending actions, following up on commitments, and supporting divisional objectives.

Location: Estonia Freelance opportunity in Estonia! Interested to join our Clinical Operations team as a Start Up Associate (SSU) with regulatory and start up experience in Estonia for 0.3 FTE? Start Up Associate is responsible for managing study start-up activities at country and sites’ levels under CTR via CTIS for Part 2 and as per other applicable country regulatory requirements and is accountable for the start-up country and site levels study start-up deliverables. This is a position for the experienced Study Start-up Associate (SUA) in Estonia within Biomapas Clinical Operations team . You have energy and motivation to work in a highly motivated and dedicated CO and SSU teams and to gain more experience? Submit your CV in the English language for consideration. Responsibilities: Perform and manage start-up activities for the assigned studies at country and site levels. Prepare, submit, and track initial applications and amendments to Competent Authorities and Ethics Committees (CA/CEC/LEC) /IRBs and other bodies if applicable. Manage official communication with Competent Authorities and Ethics Committees (CA/CEC/LEC) /IRBs and other bodies if applicable, prepare RFIs submissions packages to address authorities queries. Advise study teams on local legislation from submission perspective, on import/export requirements; Adapt trial materials (ICFs, labels, patient documents etc.) to meet local country requirements. Compile IP release/Essential documents packages to ensure timely sites activation. Support contract negotiations (CTAs) with sites/institutions. Manage translation request and translations review of required for submissions local-language trial documentation. Keep study management databases updated and file trial correspondence into the TMF as per SOPs and study plans. Maintain ongoing status updates with study teams, sites, study PM team. Requirements Bachelor’s degree in Life Sciences, Nursing, or related field. Fluent English language. Minimum 2-3 years of recent actual experience with Start up activities in Estonia managing submission under CTR via CTIS. Strong knowledge in clinical research regulatory requirements at country and global levels as per GCP. Experienced user of Microsoft Office Suite. Attention to detail and time-management skills. Teamwork and collaboration within study teams as well as Clients/vendors as applicable.

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE As a People Partner at Docker, you will work with managers and employees across Marketing, G&A, and Products to help teams perform, grow, and navigate everyday people needs. This is an individual contributor role for someone with solid HR experience, clear communication, and a practical approach to solving problems. You will build trusted relationships, coach managers, and own work from start to finish. You will work independently within your scope, partnering with your manager and People Team colleagues on more complex or sensitive matters. _______________________________________________________________________ WHAT YOU’LL DO - Build relationships with managers and employees across your client groups. Understand their priorities, team dynamics, and how you can support them. - Coach managers on setting expectations, giving actionable feedback, supporting development, and addressing performance concerns promptly and fairly. - Guide managers and employees through day-to-day and moderately complex employee matters. Gather relevant facts, evaluate options, and recommend practical next steps. - Recognize when a situation requires broader input. Raise concerns promptly and bring a clear summary, your assessment, and questions to your manager or the appropriate partner. - Coordinate and deliver core people processes within your client groups, including performance reviews, talent reviews, compensation cycles, promotions, and engagement action planning. - Use people data and employee feedback to identify team-level patterns, recommend actions, and track follow-through. - Help managers clarify roles, responsibilities, and team expectations. Support defined parts of workforce planning and organizational changes in partnership with your manager. - Work with Talent Acquisition, People Ops, Total Rewards, Finance, Legal, and other partners to resolve questions and move shared work forward. - Support global and distributed teams, working with regional experts to account for local requirements and differences in employee experience. - Own defined People Team projects or workstreams, managing commitments, communicating progress, and raising blockers early. - Share knowledge and practical resources with teammates, contribute ideas for improving processes, and actively seek feedback on your own development. _______________________________________________________________________ WHAT YOU’LL BRING - Relevant HR experience, typically four or more years, including hands-on experience advising managers as a People Partner, HR Business Partner, or in a similar role. - Solid working knowledge of employee relations, performance management, talent development, compensation processes, and employee engagement. - The ability to manage moderately complex work independently, organize competing priorities, and follow through on commitments. - Sound judgment about what you can resolve within your scope and when to involve your manager or a specialist. - Clear, thoughtful communication. You can explain sensitive information, ask useful questions, and offer a recommendation supported by facts. - The ability to build credibility across teams, work through disagreement respectfully, and raise concerns when something needs attention. - Curiosity about the business and an understanding of how people decisions affect team outcomes. - Comfort using data to identify patterns and inform practical recommendations. - Care, discretion, and attention to detail when handling confidential information. - Experience working with distributed or global teams, or a demonstrated ability to collaborate across locations and time zones. - Comfort using AI tools to support your work, with independent review of their outputs and sound judgment about handling sensitive information. - Experience supporting Marketing, Product, or G&A teams is a plus, as is experience in a technology company. _______________________________________________________________________ WHAT SUCCESS LOOKS LIKE In the first month, you will learn Docker’s culture, People Team practices, and the priorities and structures of your client groups. You will connect with managers, understand current people needs, and learn where to find guidance and support. In the first three months, you will independently manage day-to-day partnering needs and assigned people processes. You will provide practical manager guidance, follow through on commitments, and bring clear assessments when an issue needs broader input. In the first year, you will be a trusted, reliable partner to managers and employees across your client groups. You will own moderately complex work from start to finish, contribute to improvements in team effectiveness, and deliver defined projects that support People Team and business priorities. Visa sponsorship: Not available for this role. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.   United States: $103,000 – $147,000 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: United States, Los Angeles, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. This dynamic and engaging role does not fit the average definition of Desktop Support. For SIE, the Studio IT Support Specialist possesses a mix of skills and experience often found in desktop support, helpdesk support, and limited system administration roles. The right candidate is versed in a wide range of client technologies; responsible not only for the implementation, maintenance, and highest level of performance-tuning for client technology, but also for being a champion for strong working relationships directly with the people who utilize that technology. This is a customer service role and fundamental to its success is building and maintaining support relationships with internal business teams, promoting trust, setting expectations, and achieving mastery in customer service. The ability to think strategically at a fast pace, troubleshoot accurately while navigating interdependent system relationships - all while driving multiple projects to successful completion in tight, shifting deadlines is the reality of this position. Please note, flexibility is possible, but this is considered primarily an in-person role, reporting daily to offices located in Playa Vista, California. Responsibilities Provides helpdesk-level coverage and support for internal clients. Coordinates, diagnoses, and troubleshoots incoming employee requests for support according to established process Solve technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Collaboration with remote sites expected and encouraged Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support Perform first and second level support and troubleshooting for workstation and mobile systems Interface directly with end users in peril, lead and resolve incidents in an efficient manner, maintaining the highest levels of customer support and response and documentation Establish and maintain direct relationships with business units as a support resource and contributing member of the production teams Organize the unorganized, communicate thoroughly and effectively in both written and spoken forms across the organization Work proactively to determine potential issues existing in the environment. Apply performance tuning techniques where applicable Research new trends and technologies leading to testing and justification for deployment Be available off hours for scheduled, week-long on-call rotation, which will include system maintenance and emergencies Perform inventory management of team resources; apply workstation build technologies; configure and manage user account provisioning and permissions Be eager to grow and develop new skills and tackle special projects as needed Required Skills Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully Strong in client hardware and software; strong email/messaging troubleshooting experience; mid to advanced-level understanding of Windows OS Skilled in Microsoft Office Suite and other production software packages (Adobe, Maya, Zbrush, Visual Studio, etc.) Must understand and communicate system concepts to end users and technical teams Familiar with the concepts behind a distributed build system; familiarity with enterprise storage technologies (SAN, NAS, iSCSI) – NetApp, EMC, HDS ideal; basic networking skills; knowledge of security concepts and industry best practices Ability to interact effectively with others on varying technical competency, vendors, management, and staff Manages competing demands and changes approach or method to best fit the situation Takes responsibility for own actions; Keeps commitments; Commits to required work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is actively available to respond when needs arise Volunteers readily, undertakes self-development activities and seeks increased responsibilities; asks for and offers help when needed Operates across multiple projects concurrently and assumes responsibility for implementation of projects Preferred Experience Linux and Mac OS experience are both a strong plus Appreciation and experience in platform/computer/video gaming is preferred! #LI-SMS #LI-AM1 Avoid Recruitment Scams/Phishing Attempts: Please be aware that any official outreach in response to your application will always be done from a @sony.com email address . Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying. Anyone using an email that is not @sony.com is not affiliated with us and should be reported either via the platform they are contacting you on or directly to your email service as a phishing attempt/scam. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $41.35 — $62.02 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Distributed About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Remote within: US, Canada, UK, Portugal About the role New vulnerabilities can be exploited soon after public disclosure, leaving application owners little time to patch. Cloudflare can drastically reduce this exposure through managed WAF protections, ad-hoc emergency policies, and tools that help customers identify affected applications and remediate them. As Senior Product Manager for Zero-Day Protection, your goal is to help protect more than 20% of the Internet from HTTP-exploitable vulnerabilities and attacks. You will own the strategy, roadmap, execution, and customer experience for Cloudflare’s zero-day protection products, beginning with WAF Managed Rules. The role also shapes how Cloudflare helps customers identify affected applications, deploy temporary mitigations, investigate active exploitation, and remediate vulnerable software. Responsibilities Product strategy and roadmap Own the strategy and roadmap for WAF Managed Rules and Cloudflare’s broader zero-day protection experience. Partner with other product and engineering teams to help customers identify exposure, deploy mitigations, investigate attacks, and remediate vulnerable software. Define how Managed Rules integrates with code scanning and exposure discovery to help customers identify applications affected by newly disclosed vulnerabilities. Prioritize shared security primitives, telemetry, and APIs that make emergency protections easier to automate across Cloudflare’s security products. Define workflows for creating, testing, deploying, and auditing ad-hoc emergency policies when a managed detection is not sufficient for a customer’s environment. Partner with the Cloudflare Security Research team to turn threat intelligence, vulnerability research, and detection opportunities into product priorities. Security provide technical guidance; the PM brings customer impact and product context. Partner with Security, Legal, and external researchers during coordinated disclosure processes to prepare customer protections and communications. Discover and prioritize Enterprise operational needs with customers, Solutions Engineering, Support, and Engineering. Customer experience Own the end-to-end customer journey: identifying affected applications, discovering protections, deploying them safely, testing before enforcement, reviewing security events, investigating incidents, configuring exceptions and confirming remediation Ensure customers can understand what protections they have, what events mean, and what action to take. Establish feedback loops with Support, Customer Success, Solutions Engineering, and customers. Turn recurring friction and unmet needs into product priorities. Operations and communications Support the Cloudflare Security Research team’s vulnerability-response work by providing product context and customer perspective Coordinate responsible disclosure and external vulnerability communications with Security, Legal, and Communications Write technical posts, customer guidance, and product communications for security researchers, customers, press, and non-technical audiences Represent Cloudflare in the broader security community, at conferences, and online as a product and technical spokesperson for Managed Rules and HTTP application vulnerabilities Skills Required Strong product-management experience, including strategy, roadmap ownership, discovery, prioritization, and cross-functional delivery. Technical fluency to understand HTTP applications, vulnerabilities, exploits, and detection systems. Ability to synthesize input from security research, engineers, customers, and commercial teams into clear product decisions. Customer empathy and strong product judgment, especially for complex technical workflows. Excellent written and verbal communication for technical and non-technical audiences. Comfort operating in a fast-moving, ambiguous security environment. Strong cross-functional leadership across Cloudflare Security Research, Engineering, Support, Customer Success, Solutions Engineering, Legal, Communications, and other product teams. Nice to have Security research, exploit-development, or detection-engineering experience. Experience with WAFs, managed rules, security-rule rollout, false-positive management, application security, threat intelligence, security operations or vulnerability management. Experience with Enterprise security operations, including APIs, automation, auditability, policy controls, logs, and SIEM integrations. Experience with code scanning, software supply-chain security, or exposure discovery. An established presence in the security research community, conference speaking, technical writing, or press engagement. Compensation Compensation may be adjusted depending on work location. For Lisbon based hires: Estimated annual salary of 65,000 - 80,000 EURO For New York City based hires: Estimated annual salary of $156,000 - $216,000 Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. About the role:   You will join a high-impact team transforming healthcare through technology. Our platform  connects fragmented clinical systems to enable real-time care coordination across  thousands of healthcare facilities, serving millions of users. You will design and build  scalable platform services, leveraging modern AI-augmented engineering practices to  accelerate delivery, improve reliability, and enhance clinical and operational outcomes   What your day-to-day will look like:           • Build robust platform services supporting clinical operations          • Partner with product and clinical teams to understand and solve real workflow             challenges         • Drive architectural decisions for business platform services         • Own the reliability and performance of critical healthcare solutions         • Mentor team members on modern engineering practices   What qualifications we’re looking for:   Required Technical Experience           •Strong track record building and shipping production software in modern languages            (Java, Python, or similar)          • Deep understanding of cloud-native architecture and distributed systems design             patterns          • Expertise in design, optimization, and scaling for relational (SQL) database             systems, bonus points for NoSQL database systems                         • Experience designing and implementing RESTful APIs and microservices          • Proficiency with test-driven development, automated testing, and maintaining high             code quality          • Hands-on experience with modern frontend frameworks, primarily React          • Working knowledge of CI/CD pipelines and infrastructure-as-code practices          • Experience with production observability, monitoring, and performance             optimization tools   Modern Engineering Practices         • Comfortable using AI-augmented development tools (e.g., GitHub Copilot, Claude             Code) as part of your workflow          • Experience applying AI tools throughout the development lifecycle from             requirements analysis, documentation to incident response         • Strong code review skills demonstrated through giving and receiving constructive             feedback          • Experience with Git workflows and collaborative development practices          • Ability to balance feature delivery with system reliability and technical excellence          • Comfortable with on-call responsibilities and incident response  What Would Make You Stand Out         • Experience building and scaling SaaS platforms         • Track record of mentoring engineers or leading technical initiatives         • Background with Spring Boot and Java ecosystem         • Experience with Azure cloud services and Kubernetes (AKS)         • Experience in healthcare technology or regulated industries         • Understanding of HIPAA compliance and handling sensitive data   Our Stack         • Front-End: React, Micro-Frontends, Material-UI         • Backend: Java, Spring Boot         • Data: PostgreSQL, MSSQL, Redis         • CI/CD: GitHub Actions, Jenkins         • Infrastructure: Azure, AKS, Terraform         • AI Tooling: Claude Code, Copilo     #LI-AJ1 #LI-Hybrid PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $130,100-162,600+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. About the role:   You will join a high-impact team transforming healthcare through technology. Our platform  connects fragmented clinical systems to enable real-time care coordination across  thousands of healthcare facilities, serving millions of users. You will design and build  scalable platform services, leveraging modern AI-augmented engineering practices to  accelerate delivery, improve reliability, and enhance clinical and operational outcomes   What your day-to-day will look like:           • Build robust platform services supporting clinical operations          • Partner with product and clinical teams to understand and solve real workflow             challenges         • Drive architectural decisions for business platform services         • Own the reliability and performance of critical healthcare solutions         • Mentor team members on modern engineering practices   What qualifications we’re looking for:   Required Technical Experience           •Strong track record building and shipping production software in modern languages            (Java, Python, or similar)          • Deep understanding of cloud-native architecture and distributed systems design             patterns          • Expertise in design, optimization, and scaling for relational (SQL) database             systems, bonus points for NoSQL database systems                         • Experience designing and implementing RESTful APIs and microservices          • Proficiency with test-driven development, automated testing, and maintaining high             code quality          • Hands-on experience with modern frontend frameworks, primarily React          • Working knowledge of CI/CD pipelines and infrastructure-as-code practices          • Experience with production observability, monitoring, and performance             optimization tools   Modern Engineering Practices         • Comfortable using AI-augmented development tools (e.g., GitHub Copilot, Claude             Code) as part of your workflow          • Experience applying AI tools throughout the development lifecycle from             requirements analysis, documentation to incident response         • Strong code review skills demonstrated through giving and receiving constructive             feedback          • Experience with Git workflows and collaborative development practices          • Ability to balance feature delivery with system reliability and technical excellence          • Comfortable with on-call responsibilities and incident response  What Would Make You Stand Out         • Experience building and scaling SaaS platforms         • Track record of mentoring engineers or leading technical initiatives         • Background with Spring Boot and Java ecosystem         • Experience with Azure cloud services and Kubernetes (AKS)         • Experience in healthcare technology or regulated industries         • Understanding of HIPAA compliance and handling sensitive data   Our Stack         • Front-End: React, Micro-Frontends, Material-UI         • Backend: Java, Spring Boot         • Data: PostgreSQL, MSSQL, Redis         • CI/CD: GitHub Actions, Jenkins         • Infrastructure: Azure, AKS, Terraform         • AI Tooling: Claude Code, Copilo     #LI-AJ1 #LI-Hybrid PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $142,700-178,400+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Washington, DC WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box is looking for a Customer Success Manager to join our Public Sector team. In this role, you’ll be the trusted advisor and strategic partner for Federal, State and Local agencies as they adopt and expand their use of Box. This is not a passive account management role. You’ll be at the forefront of helping public sector organizations reimagine how they manage content, automate workflows, and unlock the power of AI — all within the compliance and security frameworks that government and education customers require. You won’t just advise on AI — you’ll roll up your sleeves and help customers become AI-native enterprises. That means partnering with agency leaders and frontline staff alike to identify high-impact use cases, design AI-powered workflows, and build toward measurable outcomes. You’ve shipped real results, not just demos, and you know how to guide an organization from AI curiosity to AI transformation. You’ll guide customers from onboarding through deep, measurable adoption, ensuring they realize the full value of the Box platform at every stage of their journey. You’ll work cross-functionally with Sales, Product, and Engineering, and you’ll serve as the voice of the public sector customer inside Box. If you’re energized by complex, mission-driven environments, passionate about AI’s potential to transform public services, and skilled at building relationships across all levels of an organization — from IT administrators to agency leadership — this role is for you. WHAT YOU'LL DO Own the post-sales relationship for a portfolio of enterprise customers, with a focus on driving measurable business outcomes and long-term value realization Partner with customers to map and redesign critical workflows Translate customer goals into a clear value hypothesis, success metrics and practical AI solutions Lead change management efforts to drive adoption of new workflows and behaviors, including stakeholder alignment, enablement and executive engagement Conduct strategic adoption business reviews that focus on outcomes, ROI and future opportunities Proactively identify risks and opportunities within accounts, using both qualitative insight and data to guide action Partner cross-functionally with Sales, Product, Engineering and Professional Services to: Serve as the voice of the customer, bringing structured insights on workflows, pain points and AI opportunities back to internal team WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. You approach your work with a growth mindset and actively look for ways to leverage AI to drive smarter decisions, unlock new use cases, and increase your impact 2+ years of experience in Customer Success, Account Management, Solutions Consulting, or a related customer-facing role in SaaS Experience working with enterprise customers and engaging with senior stakeholders and executives Demonstrated ability to translate customer needs into practical solutions and business outcomes Comfort navigating both technical and business conversations, including discussing integrations, systems, and data flows at a high level Solid hands-on experience with modern AI platforms and tools, with enough technical depth to understand, evaluate, and challenge solutions without needing to write production code Strong communication and storytelling skills, with the ability to articulate value clearly and persuasively Proactive, self-directed, team player who brings fresh ideas for user adoption, churn mitigation and expansion Box lives its values, with community and in-person collaboration being a core part of our culture.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . United States Pay Range $78,000 — $97,500 USD