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Location: Austria; Switzerland; Spain; Portugal; Germany; Serbia About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Engagement: Independent Contractor About the company Our client is a high-growth sales acceleration partner specializing in outsourced sales development and lead generation for complex B2B sectors, including FinTech, HealthTech, and Manufacturing. With over 13 years of experience, the team serves ambitious mid-market and enterprise brands across the UK, Europe, and North America. They empower global businesses to scale revenue through a consultative, data-driven methodology that blends expert human outreach with a cutting-edge sales technology stack. The team operates with a mission to transform stagnant pipelines into sustainable growth, utilizing native-language experts to bridge international markets. Driven by a culture of continuous development and performance-based results, they prioritize high-level C-suite engagement and measurable ROI. Candidates will join an environment that combines start-up energy with enterprise-level maturity, focusing on innovation, professional sales skills, and a "selling at a higher level" mindset to solve complex acquisition challenges for world-class brands. Job Summary Are you a fluent German speaker with a passion for driving high-level business growth? This is an opportunity to join a well-established leader in the outsourced sales sector with over 15 years of proven success. You will act as a strategic partner for clients, identifying new business opportunities and opening doors within complex industries. If you are a driven professional looking to master the art of sales development within a highly structured and supportive environment, this role offers the perfect platform for your career to thrive. Key Responsibilities Conduct high-volume outbound prospecting, averaging 50 calls per day to engage key decision-makers. Research and identify new business opportunities within the German-speaking (DACH) region. Secure a minimum of 10 qualified outbound opportunities per month to fuel the sales pipeline. Maintain meticulous records and manage your lead pipeline using Salesforce. Collaborate with internal teams to refine messaging and optimize sales methodologies. Requirements Native or professional fluency in German (both written and verbal). High level of English proficiency. A minimum of 2 years of experience in B2B sales or a dedicated SDR role. Proven ability to thrive in a target-driven environment. Strong communication skills and a professional phone manner. Ability to work UK/EU business hours (9:00 AM – 5:00 PM). Nice-to-Haves Prior experience selling within the Manufacturing or Engineering sectors. Familiarity with the Salesforce ecosystem. Experience working within an agency or outsourced sales environment. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: São Paulo, Brazil New opportunities in Brazil! 🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects. We invite a Senior System Analyst to join our team and work on a complex fintech project for a leading global financial services infrastructure provider. You'll contribute to the development and enhancement of a flexible asset tokenization platform with robust smart contract capabilities. You’ll work at the intersection of business analysis and system analysis, collaborating closely with business stakeholders, software engineers, and data engineering teams to understand requirements and define effective solutions. 🟩 What's in it for you: Work on a complex project for a renowned regtech and fintech company developing blockchain-based infrastructure for financial institutions Gain hands-on experience working with data and modern data architecture Deepen your expertise in both business and system analysis while sharing knowledge and developing new skills within Dev.Pro’s BAO community ✅ Is that you? 5+ years of experience in a Business Analyst role Strong technical background with solid experience in system analysis Experience working closely with data engineering teams Understanding of data architecture concepts, including data lakes and data warehouses Hands-on experience writing SQL queries for data analysis and investigation Experience analyzing, documenting, managing, and prioritizing business and system requirements Strong understanding of Business Analysis practices, SDLC, and Agile methodologies Strong analytical and problem-solving skills High level of autonomy and proactivity Strong communication and collaboration skills, with the ability to effectively manage challenging stakeholder relationships Upper-Intermediate+ English level Desirable: Experience in fintech or financial services Experience with blockchain projects Experience working in international, distributed teams 🧩 Key responsibilities and your contribution In this role, you'll use your knowledge and skills to improve the efficiency and accuracy of the development process, enhancing the overall quality and effectiveness of the team’s blockchain projects. Set up and enhance the process of requirement gathering, analysis, and documentation, ensuring clear and standards-compliant project specifications Act as the main point of communication with product stakeholders, assisting in feature prioritization and managing requested changes Serve as a proxy product owner, representing stakeholders and ensuring seamless communication with the development team Facilitate Scrum events, ensuring their productivity for effective collaboration and promptly resolving/escalating blockers Create and maintain relevant project-related documentation, including visualizing developed solution workflows through diagrams Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract Interested? Find out more: 📋 How to Join Us 💻 LinkedIn Page 📈 Our website 💻 IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Khafji, Saudi Arabia; Bengaluru, India; Mumbai, India; Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dammam, Saudi Arabia Eram Talent is seeking a skilled and experienced SAP Workflow Administrator tMonitor the overall health of the workflow engine to ensure processes run smoothly and within defined SLAs. Troubleshoot system bottlenecks by restarting errant workflows, reassigning orphaned items, and correcting misdirected approvals. Manage and schedule standard workflow batch jobs (e.g., event linkage, work item rule monitoring, dead work item handling). Configure system settings, email notifications, and event queues for workflow environments. Manage Archiving process for some tables if necessary. Requirements Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience: 3+ years of specific experience in SAP Business Workflow design and administration. Proficiency in SAP Workflow Builder, Business Object Builder and Flexible Workflows. Working knowledge of ABAP coding, debugging, and RICEF objects. Familiarity with SAP S/4HANA, Fiori Apps, and Cloud workflow management.

Location: Al Khobar, Saudi Arabia Overview The Master Data Quality Analyst is responsible for maintaining data accuracy, consistency, integrity, and compliance with established data quality standards. The role involves analyzing large datasets, identifying data discrepancies, supporting master data management and governance initiatives, and assisting in the maintenance of metadata repositories and business intelligence systems. The position also supports data quality reporting, dashboard maintenance, and the administration of BI tools to enable reliable, secure, and effective data-driven decision-making. Key Responsibilities Monitor and analyze enterprise datasets to identify data quality issues, inconsistencies, discrepancies, and potential root causes. Support the development and implementation of master data management processes, data governance policies, standards, and procedures. Assist in establishing and maintaining data quality guidelines, metadata repositories, and data cataloguing practices. Contribute to the development and enforcement of data policies, standards, and best practices to ensure data consistency and integrity. Identify data quality gaps and coordinate corrective actions with relevant stakeholders to improve the reliability of business intelligence reports. Support the development, operation, and maintenance of dashboards, reports, and business intelligence solutions. Assist in configuring and administering BI tools, software, and related technology components to ensure operational efficiency. Manage BI user accounts, access permissions, and configurations in accordance with organizational roles and information security requirements. Provide technical support for BI tools, troubleshoot system issues, and assist in performance optimization activities. Ensure compliance with applicable information security, data privacy, and data management controls. Collaborate with the Master Data Quality Manager and other stakeholders to enhance data management practices and support informed business decision-making. Requirements Bachelor’s degree in Information Technology or a related discipline from a recognized and accredited university. 5–7 years of experience in data quality, master data management, data governance, business intelligence, or a related field. Experience in IT, data solutions, networking, cybersecurity, or information management is preferred. Knowledge of data quality management principles, master data management processes, metadata management, and data governance practices. Familiarity with business intelligence tools, dashboards, reporting systems, and data analysis techniques. Understanding of information security, data privacy, and access control principles. Strong analytical, problem-solving, and attention-to-detail skills. Proficiency in written and spoken English. Preferred Certification Certified Data Privacy Solutions Engineer (CDPSE).

Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. Senior Product Manager, Athena Chainguard secures the open source supply chain—the infrastructure underneath the majority of software running in production today. This team is building Athena, the system that makes that possible at enterprise scale. Learn more about Athena . Athena processes vulnerability reports from enterprise customers, validates and deduplicates findings, and routes clean signals to remediation. We are building the clearing house between our customers and Chainguard’s remediation engine. As Senior Product Manager, you will own the Athena member experience end to end—from vulnerability intake and submission through validation, remediation, and the delivery of patches and advisories. Your scope will span private feeds, the Chainguard Console, documentation, and customer-facing operations. Rather than owning a single feature, you will bring together multiple teams and related product areas to create a cohesive, scalable member experience. This is a highly cross-functional role for a product leader who understands deeply technical enterprise customers, can create clarity from noisy input, and is comfortable operating independently in a fast-moving security environment. What you’ll do Own the end-to-end Athena member workflow and strategy: Define the product strategy, roadmap, and priorities for the member experience, from intake and validation through status visibility, remediation, and how patches and advisories appear in OSV and VEX feeds, private feeds, the registry, console, and documentation. Be the primary product voice: Represent Athena internally and with customers on scope, capabilities, and direction, and educate customer-facing teams so they can communicate clearly and credibly. Turn field input into a prioritized backlog: Identify systemic gaps across the member workflow, convert recurring questions, feedback, and feature requests into clear problem statements, and maintain a well-written, prioritized backlog. Lead cross-functional delivery and technical tradeoffs: Align roadmaps and ownership across Engineering, remediation, Documentation, Customer Success, and other partners; work with Engineering on data validation, workflow routing, entitlements, access controls, and reliability; and partner with remediation on patch delivery, including disclosure readiness, SBOMs and provenance, breaking changes, and capacity tradeoffs. Measure, flag risks, and mentor: Define and report member-experience metrics (submission volume and coverage, time to patch, status visibility, feed adoption), raise customer, delivery, and business risks early (especially around disclosure cycles), and serve as a trusted partner and mentor to product peers. What we’re looking for 5+ years of product management experience, including ownership of a technical B2B product serving enterprise customers in regulated industries; financial-services experience is strongly preferred. Working fluency in software supply chain security, including CVEs, OSV, VEX, SBOMs, provenance, and vulnerability disclosure. Experience leading complex initiatives across multiple engineering and business teams without relying on direct authority. Strong judgment when balancing customer urgency, disclosure timelines, technical constraints, and broader business priorities. Comfort operating with high independence across multiple related problem spaces in a fast-moving environment with shifting priorities. Excellent communication skills and the ability to build trust with technical teams, customer-facing partners, executives, and enterprise customers. Explore Our Work Dive into the practical side of what we do at Chainguard. These resources provide a hands-on look at our processes and offer an opportunity for in-depth understanding of our product offerings and the technology behind them. Chainguard Academy https://www.chainguard.dev Base Salary Range $205,000 — $231,000 USD About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW At Harvey, we’re transforming how legal and professional services operate end to end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done. Our Agents team sits at the center of this mission, shaping the core experience through which users interact with Harvey and turn AI capabilities into useful, trustworthy work. We’re looking for a Product Manager to help drive our core product experience, defining how users create, refine, and verify work with Harvey. Generating an answer or document is only part of the challenge. Users need to understand its sources, evaluate its accuracy, and shape it into something they can use. You’ll own a key piece of that experience, connecting what users see and do with the underlying agent capabilities that power it. The opportunity spans problems like making generated documents easier to edit, helping users check supporting evidence without losing their place, and ensuring outputs follow the structure and format their work requires. You’ll bring strong product judgment and systems thinking to these challenges, partnering closely with engineering and design to make complex capabilities feel intuitive. We move with urgency, bias toward simplicity, and expect our product leaders to stay close to the details. If you’re energized by ownership, decisive execution, and solving real user problems, we’d love to hear from you. WHAT YOU'LL DO - Own the strategy, roadmap, and execution for a core area of Harvey’s agent experience, taking problems from discovery through launch and iteration. - Build experiences that help users edit, refine, and verify AI-generated work, making it easy to inspect supporting evidence and identify what needs closer review. - Partner with Design, Product Engineering, Applied AI, Research, and Platform teams to solve problems across the interface and underlying agent behavior. - Turn broad product opportunities into focused releases, testing the most important assumptions early and using customer feedback and usage data to guide investment. - Keep the experience simple as Harvey’s capabilities expand, making deliberate decisions about what to surface, what to automate, and where users need control. WHAT YOU HAVE - 7+ years of product management experience building user-facing products, ideally in consumer, prosumer, or product-led B2B environments. - Experience making complex workflows intuitive, with examples of how you simplified an experience while preserving the capabilities users needed. - Experience owning problems that span the user interface and underlying systems. You work with engineers to determine whether a problem requires a better interaction, a change in system behavior, or both. - A track record of turning ambitious ideas into useful early releases, validating with users, and making clear decisions to expand, change direction, or stop. - Evidence that you can learn an unfamiliar technical domain and take ownership of product decisions within it. Experience with AI or LLM-powered products is a plus COMPENSATION $213,600 - $300,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-DZ1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW At Harvey, we’re transforming how legal and professional services operate end to end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done. Our Agents team sits at the center of this mission, shaping the core experience through which users interact with Harvey and turn AI capabilities into useful, trustworthy work. We’re looking for a Product Manager to help drive our core product experience, defining how users create, refine, and verify work with Harvey. Generating an answer or document is only part of the challenge. Users need to understand its sources, evaluate its accuracy, and shape it into something they can use. You’ll own a key piece of that experience, connecting what users see and do with the underlying agent capabilities that power it. The opportunity spans problems like making generated documents easier to edit, helping users check supporting evidence without losing their place, and ensuring outputs follow the structure and format their work requires. You’ll bring strong product judgment and systems thinking to these challenges, partnering closely with engineering and design to make complex capabilities feel intuitive. We move with urgency, bias toward simplicity, and expect our product leaders to stay close to the details. If you’re energized by ownership, decisive execution, and solving real user problems, we’d love to hear from you. WHAT YOU'LL DO - Own the strategy, roadmap, and execution for a core area of Harvey’s agent experience, taking problems from discovery through launch and iteration. - Build experiences that help users edit, refine, and verify AI-generated work, making it easy to inspect supporting evidence and identify what needs closer review. - Partner with Design, Product Engineering, Applied AI, Research, and Platform teams to solve problems across the interface and underlying agent behavior. - Turn broad product opportunities into focused releases, testing the most important assumptions early and using customer feedback and usage data to guide investment. - Keep the experience simple as Harvey’s capabilities expand, making deliberate decisions about what to surface, what to automate, and where users need control. WHAT YOU HAVE - 7+ years of product management experience building user-facing products, ideally in consumer, prosumer, or product-led B2B environments. - Experience making complex workflows intuitive, with examples of how you simplified an experience while preserving the capabilities users needed. - Experience owning problems that span the user interface and underlying systems. You work with engineers to determine whether a problem requires a better interaction, a change in system behavior, or both. - A track record of turning ambitious ideas into useful early releases, validating with users, and making clear decisions to expand, change direction, or stop. - Evidence that you can learn an unfamiliar technical domain and take ownership of product decisions within it. Experience with AI or LLM-powered products is a plus COMPENSATION $213,600 - $300,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-DZ1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco, CA; Seattle, WA; San Diego, CA; Los Angeles, CA Workplace: OnSite ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. We’re hiring a results-driven account manager to own and accelerate the adoption, retention and growth of our customers. As a critical member of our post-sale team, you will be the primary commercial point of contact for a key segment of our customers. You will act as a trusted commercial advisor, focused on building lasting partnerships, ensuring customers realize the full value of LangChain, and driving usage, renewal and expansion of their investment. Your success will be directly measured by your impact on customer retention and net revenue retention. WHAT YOU'LL DO - Manage the entire customer lifecycle post signature for a portfolio of commercial customers, from adoption to contract execution, ensuring high retention rates. - Develop and maintain a rolling forecast of your portfolio and consistently meet or exceed quarterly and annual renewal and net retention targets. - Proactively identify and mitigate churn risk by understanding customer health, monitoring product usage, and addressing commercial obstacles. - Uncover and execute on expansion opportunities by understanding customer needs, aligning them with new features and products, and articulating the incremental value. - Build and nurture lasting relationships with key stakeholders, from technical users to economic buyers. - Act as the voice of the customer, synthesizing feedback on value, product gaps, and business outcomes to inform the product roadmap and collaborate with Product and Engineering teams. - Partner closely with Sales, GTM Engineering, and RevOps teams to present a unified post-sale experience and ensure a seamless customer journey. - Lead commercial negotiations, structure renewal contracts, and manage quoting and procurement processes to ensure favorable terms for both the customer and LangChain. WHAT WE'RE LOOKING FOR - 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS. - A proven track record of success in meeting and exceeding retention and expansion quotas (e.g., Gross Renewal Rate, Net Revenue Retention). - Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles. - Strong technical aptitude and the ability to understand and articulate the value of complex technical products. Familiarity with the modern AI/LLM stack is a significant plus. - Exceptional communication and presentation skills, with the ability to build rapport and convey value to diverse audiences, from technical users to executive decision-makers. - A deep empathy for the customer's business objectives and a passion for helping them achieve their goals through our platform. - Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting. - Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment. (PREFERRED) - Direct experience at a high-growth, developer-first, or AI/ML infrastructure company. - Experience managing renewals in a consumption or usage-based pricing model. Location: US West Coast Compensation: - $230K OTE + equity COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Partner Account Manager for AI-Native and Boutique SI Partners at Anthropic, you will own the relationship with a portfolio of our key AI-native and boutique systems integrator partners. These are the specialist services firms enterprises turn to when they want to design, build, and deploy production-grade AI with Claude, and they are among the fastest-moving partners in our ecosystem. Your job is to turn each of those relationships into a growing joint business: a shared plan, a healthy pipeline, and customers in production. This is a commercial role first. You will build joint business plans with partner leadership, work with your partners' sales teams on live opportunities, team up with Anthropic's Partner Sales team to bring those partners into the right accounts, and keep a clear, accurate view of how each partner is performing. You will work closely with our Partner Sales, Partner Programs, Partner Support, Partner Activations, and Partner Success teams so your partners get the full value of what Anthropic offers, and you will bring what you hear from partners back to those teams. This role reports to the Head of Boutique & AI-Native SIs and works closely with sales, product, and applied AI teams to make sure our SI partners are equipped to win and deliver transformative AI solutions for their clients. Responsibilities Partner Development and Go-to-Market Own and manage relationships with a portfolio of key AI-native and boutique SI partners, from practitioners through to founders and executive leadership Develop and execute joint go-to-market strategies that drive partner-sourced and partner-influenced pipeline Lead partner business planning, including setting mutual goals, identifying target accounts, and defining success metrics Work directly with your partners' sales teams to identify opportunities and support deal progression Partner closely with Anthropic's Partner Sales team, who lead introductions and co-sell with our account executives and account teams, so your partners are positioned on the right accounts and opportunities Run a regular operating cadence with each partner, including business reviews against the joint plan Cross-Functional Partnership Work hand in hand with Partner Sales as your primary go-to-market counterpart. You own the partner relationship and the joint business plan; Partner Sales works with Anthropic's sales leaders, account executives, and solutions architects to bring your partners into deals at the right time with clear roles, and owns co-sell execution and the partner-linked pipeline and forecast Work side by side with Partner Success Leads on the partners you share. You own the overall partner relationship and the commercial plan; the Partner Success Lead owns each customer engagement from partner match to completed outcome, including delivery quality and the customer's Claude usage Build executive-level trust with each partner's practice and delivery leadership together with Partner Success, so that when an engagement needs the partner to restaff, escalate, or invest, the ask is taken seriously Align with Partner Success on how each partner's Claude practice is growing, including certified bench depth, a repeatable offering in a chosen industry lane, and published customer stories, and carry that into the joint business plan and go-to-market Bring the commercial view to the quarterly practice reviews Partner Success runs with each partner, so the partner hears one set of joint goals across pipeline, completed engagements, customer adoption, and certified practitioners Keep the handoffs clean: with Partner Sales when a partner deal closes, and with Partner Success when an engagement is matched to one of your partners, so both teams have what you know about the partner's strengths, capacity, and proof points Work with Partner Programs to help your partners understand and progress through Claude Partner Network tiers, requirements, and benefits Work with Partner Activations to bring your partners into the customer engagements where they can have the most impact Work with Partner Support to get partner questions and issues resolved quickly, and to spot patterns worth fixing at the source Work with Partner Enablement so partners have the training, certification pathways, and technical resources they need to build and deliver with Claude Serve as the voice of your partners inside Anthropic, informing program, enablement, and product priorities Partner Operations and Performance Tracking Maintain accurate tracking of partner-sourced and partner-influenced revenue using our existing systems, tools, and processes, including deal registration and CRM discipline Keep partner performance dashboards and reporting current, and use them to run partner reviews and internal updates Follow our standard operating procedures for partner activities, and help keep them documented and up to date Maintain partner data integrity and consistent measurement across your portfolio Track KPIs for each partner and for the overall health of your portfolio Assess partner contribution, engagement, and growth potential using established frameworks, and recommend where Anthropic should invest Track and report the return on partner investments such as funding and enablement, and give Partner Success your recommendation on funding requests from your partners Identify opportunities to improve how we work with partners and bring them to the teams that own those programs You may be a good fit if you have 5+ years of experience in partner development, channel management, or partner management Demonstrated success driving revenue through partners, with pipeline and bookings results you can point to Experience working with systems integrators, consulting firms, or similar enterprise-focused services partners Strong business acumen, with the ability to support deal progression and navigate complex partner relationships A commercial orientation: you are a business driver first and a relationship manager second, and you are comfortable asking a partner to invest in its own capability Strong analytical skills, with experience tracking KPIs, working from dashboards, and using data to decide where to spend your time Outstanding communication and relationship-building skills at all levels, from partner practitioners to founders and executives A track record of working well across functions to get things done for partners without owning every team involved Experience with CRM systems and partner relationship management tools Comfort with ambiguity and a fast-changing environment Low ego, high curiosity, and a habit of making the people around you better Willingness to travel to support partner relationships and joint customer engagements Strong candidates may also have Experience in AI, cloud platforms, or other high-growth technology categories where partner enablement and technical differentiation are critical A background working at or with AI-native services firms, boutique consultancies, or systems integrators An understanding of how boutique services firms run, including how they staff, price, and fund a new practice An understanding of enterprise sales cycles and how partners influence complex, multi-stakeholder deals Hands-on familiarity with Claude, Claude Code, and how enterprises build and deploy LLM applications Experience at a high-growth company where the program was still being built Passion for AI and an understanding of how enterprises are adopting AI technologies The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $215,000 — $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Distributed About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Seattle About the Role Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. Responsibilities We are looking for a seasoned sales professional to help us build a Public Sector Sales team to help cover the State and Local market for the territory. The ideal candidate will possess both a sales and technical background that enables them to drive engagement at all levels with technical and non-technical buyers. As an Senior SLED Account Executive, you'll be responsible for developing and executing against a comprehensive account/territory plan as well as driving sales in a defined territory and/or account list to achieve revenue targets. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare services. Manage contract negotiations Maintain a robust sales pipeline Develop long-term strategic relationships with key accounts. Desirable Skills, Knowledge, and Experience Minimum 5 years of experience selling technical solutions or products to the Public Sector (SLED, Federal Government, Municipalities, etc.) Experience managing longer, complex sales cycles` Basic understanding of computer networking and “how the internet works” Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus) Strong interpersonal communication (verbal and written) and organizational skills. Self-motivated; entrepreneurial spirit Comfortable working in a fast paced dynamic environment Experience selling to SLED customer base Compensation Compensation may be adjusted depending on work location. For Washington based hires: Estimated annual salary of $269,000-$370,000 This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: San Francisco, California WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion sits at a rare intersection: a product people love, a flexible system businesses run on, and a new platform for people and AI to work together. We’re hiring a Product Manager to turn that opportunity into products that feel inevitable. You’ll find consequential customer problems, set a bold but grounded strategy, and build alongside design, engineering, data science, research, and go-to-market partners. This is a high-agency role for someone excited to shape what Notion becomes next—and make powerful new capabilities feel simple, trustworthy, and delightful to millions of customers. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Uncover the customer problems and product opportunities that will define Notion’s next chapter, then turn them into a focused strategy and roadmap. - Take ambitious ideas from first principles to launch, building closely with design and engineering to create experiences that feel simple, useful, and distinctly Notion. - Make the hard calls—balancing customer impact, business opportunity, technical complexity, speed, and long-term product quality. - Shape how AI changes both the product and the way we build, using it to improve research, decisions, experimentation, and execution. - Raise the bar for product thinking across the team by creating clarity, accelerating learning, and establishing principles and success measures that endure. SKILLS YOU'LL NEED TO BRING: - Demonstrated ability to identify meaningful customer problems and turn them into products that are intuitive, useful, and built with a high level of craft. - Strong product judgment and the ability to make sound tradeoffs among user experience, business impact, technical complexity, quality, and speed. - A track record of moving ambiguous, cross-functional work from problem definition to shipped outcomes while creating clear ownership and alignment. - Customer depth: you can learn directly from users across segments and translate differing needs into a coherent strategy rather than a collection of one-off requests. - Practical AI fluency: you use AI to sharpen research, product thinking, decisions, and execution, and you’re excited to rethink how people and agents work together. NICE TO HAVES: - Experience building collaborative, productivity, or AI-powered products used by a broad range of customers. - Experience operating across both zero-to-one product development and the improvement of products at scale. - Technical fluency and comfort partnering deeply with engineering on complex product systems. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $238,000 - $250,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy and NYLL 144. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW This is a second line leadership role where you will lead frontline managers, build a world class team, and own the regional Mid Market number for North America. You will be responsible for turning strong early traction into a repeatable, high performing got to market engine across legal and professional services. We are still early. That means you will operate across altitudes, setting strategy, building structure, and staying close to the field on critical deals. You will help define how Harvey shows up in the North American market, shape our sales motion, and ensure we are delivering real value to customers adopting AI in high stakes competitive environments. We are looking for someone who has led multi team segments, hired and developed high potential sales managers, scaled teams in ambiguity, implemented a rigorous sales playbook, and knows what great looks like in complex SaaS sales. About the NAMER Mid-Market Segment Mid Market at Harvey runs an “enter-lite” motion selling to law firms with 15–150 attorneys, including many of the most prestigious speciality and boutique firms in the world. . Reps own the full cycle, prospecting into net-new accounts, converting them, and driving expansion You'll inherit a team of Mid Market Sales Managers and their AEs based across western NAMER and will be the primary owner of how that motion runs and scales across the region. WHAT YOU'LL DO - Hire, lead, coach and develop a team of Mid Market Sales Managers across North America driving accountability for net new logo and expansion ARR targets. - Own and evolve the NAMER Mid-Market playbook end to end- ICP and segmentation criteria, qualification methodology (e.g., MEDDIC/MEDDPICC), deal stage definitions, discounting and deal desk guardrails, and forecasting cadence, so the motion is repeatable across every manager and AE in the region. - Implement and maintain a rigorous sales operating cadence, including seller onboarding, enablement, coaching, pipeline generation, and deal execution. - Drive the regional sales strategy, including territory design, coverage models, and go-to-market execution across the U.S. and Canada. - Own NAMER mid market forecasting and pipeline health, providing accurate reporting to senior leadership. - Hire, coach, and retain top managerial talent; build a strong leadership bench across the region. - Partner with global mid market leadership (EMEA and APAC) to keep the playbook, methodology, and comp/accelerator structure consistent globally while localizing it for NAMER buyer behavior and legal market dynamics. - Develop executive relationships with Harvey's highest value Mid Market customers across the region. - Work cross functionally with marketing, solutions engineering, legal, and customer success to ensure a cohesive customer experience across the region. - Represent NAMER mid market in global planning cycles, headcount discussions, and strategic initiatives. WHAT YOU HAVE - 10+ years of B2B tech sales experience, including 4+ years hiring, managing and developing sales managers or senior individual contributors. - Demonstrated success leading a regional or multi market sales organization in a high-growth, early stage environment. - Strong track record of selling complex software to enterprise or mid market clients using a consultative, value based methodology. - Experience building or scaling a sales playbook : segmentation, qualification frameworks (MEDDIC/MEDDPICC or equivalent), territory design, and deal-desk processes, in a fast growing SaaS environment. - Fluency with pipeline and forecasting rigor: accurate stage by stage forecasting, pipeline coverage ratios, and the discipline to hold managers accountable to them. - Exceptional communication and executive presence, able to influence both frontline teams and senior stakeholders internally and within our key customers - Genuine passion for Harvey's mission and a strong interest in how AI is transforming knowledge work and the legal profession. COMPENSATION $425,000 USD OTE 50/50 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-BL1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11543 Construction Project Management & Administrative Virtual Assistant Independent Contractor – CPT-11543 Construction Project Management & Administrative Virtual Assistant/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. An owner's representative and project-management consultant is seeking a part-time VA to provide project-specific administrative support across active design and construction projects. This is not a traditional general administrative position. The VA will attend project meetings, prepare minutes and agendas, track follow-ups and action items, maintain project information, assist with financial data entry, and support proposals and other project documentation. The client's work spans corporate interiors, ground-up development, and other private-sector design and construction projects. The ideal candidate should therefore have enough construction or design knowledge to understand project discussions while remaining comfortable performing detailed administrative work. Civil engineering, architecture, construction management, or related education is strongly preferred. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Project & Meeting Support Attend assigned client and project meetings Prepare accurate meeting minutes and agendas Capture decisions, responsibilities, deadlines, and action items Follow up with project participants on outstanding items Maintain project trackers and supporting documentation Help ensure action items continue moving between meetings Provide organized updates on outstanding project matters Follow up with stakeholders on outstanding information and upcoming deadlines. Flag at-risk action items and escalate potential delays. Construction Project Administration Support administrative workflows across active design and construction projects Enter and maintain project financial information in spreadsheets Organize project files, reports, and supporting documentation Assist with project-specific data tracking and reporting Coordinate routine follow-up with consultants, contractors, vendors, and other stakeholders Maintain confidentiality and follow applicable project NDA requirements Update existing project schedules using Microsoft Project or a similar platform. Check contractor proposals and invoices against project records and update cost-tracking spreadsheets. Proposal & Business Support Assist with preparing and formatting client proposals Organize information and supporting materials for new project pursuits Assist with marketing and presentation materials as needed Support additional proposal, documentation, and project-administration tasks as the role develops Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Construction, architecture, engineering, design, or project-management exposure strongly preferred Project administration or coordination experience preferred Meeting-minutes and professional documentation experience strongly preferred Strong written and spoken English required Spreadsheet and data-entry experience required Strong follow-up and organizational skills required Proposal preparation or marketing-material experience is a plus Civil engineering, architecture, construction management, or related education is strongly preferred Willingness to sign client based NDAs required Advanced technical construction expertise is not required; client training will be provided IDEAL CANDIDATE PROFILE Highly organized and detail-oriented Excellent spoken and written English Comfortable participating in professional client meetings Familiar with construction, design, architecture, or project-management terminology Strong meeting-minutes and documentation skills Proactive and dependable with follow-up Confident communicator who will ask questions, flag issues, and speak up when something is wrong Comfortable learning and taking on greater responsibility as the client's business grows APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Microsoft Excel / Google Sheets Microsoft Office / Google Workspace Video Conferencing Platforms Document & Presentation Tools Project Management Platforms – Experience a Plus Work Schedule Contracted Hours per Week: 10 Hours (Hours expected to increase as projects and workload grow) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: Flexible, based on Client Meetings / Project Needs- EST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 10 hours/week Daily Working Time:  Flexible, based on Client Meetings / Project Needs- EST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Level A-B (Excellent Spoken and Written English Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: New York, New York, United States About the Role iCapital is seeking an Assistant Vice President or Vice President Product Manager to join the Pre-Investment Product organization. This highly visible role will help shape the experiences and platform capabilities that enable the discovery, evaluation, research, and access of alternative investment opportunities. Operating at the intersection of Product, Engineering, Data, Operations, and Client Solutions, this individual will contribute to intuitive marketplace experiences and scalable solutions that support informed investment decisions. This role offers the opportunity to influence the continued evolution of the pre-investment experience while supporting future growth, product innovation, and platform expansion. Responsibilities Own the vision, strategy, roadmap, and execution for product discovery, research, diligence, and access capabilities across the iCapital platform. Partner with internal stakeholders and external clients to identify business challenges and develop innovative solutions that improve the pre-investment experience and client satisfaction. Lead large-scale cross-functional initiatives involving multiple teams, systems, and business processes while balancing tactical delivery with long-term platform strategy. Manage the end-to-end product lifecycle from discovery through launch and continuous improvement, including prioritization, requirements definition, testing, rollout planning, adoption monitoring, and iterative enhancement. Translate complex business workflows into intuitive user experiences by defining business requirements, user stories, process flows, acceptance criteria, business rules, and success metrics. Partner with Engineering and Architecture teams to build scalable services that improve search, browsing, filtering, discovery, comparison, personalization, fund visibility, and product accessibility across the platform. Develop a deep understanding of investment product data, user personas, and user journeys to enhance research and diligence experiences and support informed investment decisions. Utilize qualitative and quantitative insights to improve user engagement, platform adoption, operational efficiency, and self-service capabilities for internal and external users. Identify opportunities to leverage artificial intelligence, automation, and workflow optimization to simplify operational complexity and enhance product research, discovery, and investment decision support. Communicate priorities, progress, risks, dependencies, and strategic decisions effectively to stakeholders and senior leadership. Investigate production issues, identify root causes, and drive tactical resolutions and long-term improvements that create scalable foundations for future platform growth and innovation. Qualifications 6–10+ years of product management experience within fintech, wealth management, asset management, investment technology, enterprise software, SaaS platforms, or related industries Proven experience owning and scaling complex products from strategy and discovery through execution, launch, adoption, and continuous improvement Demonstrated ability to independently lead large-scale, cross-functional initiatives Experience building marketplace, search, discovery, recommendation, workflow, research, or data-driven products Strong understanding of access management, entitlement frameworks, visibility rules, permissions, configuration-driven systems, or administrative platforms, including the development of scalable and transparent access capabilities Able to model complex business domains and translate business concepts into logical entities, relationships, workflows, business rules, and scalable platform capabilities Experience creating or reviewing domain models, process flows, user journeys, workflow diagrams, system interactions, and business architecture artifacts Knowledge of technical tradeoffs and proven ability to contribute meaningfully to discussions involving APIs, integrations, platform architecture, scalability, data models, and system design SQL proficiency and comfort working directly with data to investigate issues, validate assumptions, measure outcomes, and inform product decisions Strong analytical and problem-solving skills with the ability to navigate ambiguity and make informed decisions Exceptional communication, organization, and stakeholder management skills, including experience working directly with executive leadership, clients, business partners, and engineering teams Familiar with alternative investments, advisor platforms, broker-dealer ecosystems, RIAs, wealth management workflows, or investment product distribution is strongly preferred Experience with modern product, technical, and collaboration tools, including Jira, Confluence, Figma, analytics platforms, API development tools, AI productivity tools, and data visualization solutions Benefits This position may be filled at either the Assistant Vice President or Vice President level, depending on the selected candidate’s experience and qualifications. The base salary range for the AVP role is $ 120,000 to $150,000 and the range for the VP role is $150,000 to $185,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Dublin Workplace: hybrid About us   Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?   We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.   Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally   Our culture   We build trusted products that help people access and discover economic opportunities.   We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.   We’re a global team building products people can actually use, turning complex technology into something simple and reliable.   We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.   About the role We’re looking for a Director of Operations to lead the operational function supporting our growing global business. This is a senior, hands-on leadership role responsible for building the processes, systems and operating infrastructure needed to deliver a seamless customer experience at scale. You’ll sit at the intersection of Product, Engineering, ICT & Security, Compliance, Support and the wider business, ensuring our day-to-day operations are efficient, resilient and ready to support continued growth. The role combines Group-wide operational leadership with specific regulatory responsibilities within our Irish regulated entity, Push Virtual Assets Ireland Ltd. The successful candidate will be expected to obtain approval from the Central Bank of Ireland to perform the Pre-Approval Controlled Function of Chief Operating Officer (PCF-42) and undertake responsibilities associated with Controlled Function CF-8 (Complaints Adjudication). You’ll be responsible for ensuring that our regulated operations meet applicable regulatory requirements, while developing proportionate and scalable operational frameworks for the wider business. This requires someone who understands how to balance operational efficiency, customer experience and innovation with the governance, accountability and controls expected of a regulated financial services business. Given the nature of our products, you’ll help ensure we maintain a high bar for operational excellence while meeting the requirements expected of a regulated financial services business. How you can make an impact: Develop and scale the operational strategy, structure and processes required to support a growing global business and customer base without compromising quality, controls or customer experience Assume responsibility for the operational management of Push Virtual Assets Ireland Ltd in the capacity of PCF-42, ensuring effective oversight of its day-to-day operations, operational risks, controls and regulatory obligations. Identify bottlenecks, inefficiencies and operational risks, implementing processes and systems that improve reliability, speed and quality of execution Ensure we deliver a consistently high-quality customer experience across key operational touchpoints, from onboarding through to ongoing support and issue resolution Own the Group’s complaints management framework, ensuring complaints are appropriately identified, investigated, escalated and resolved, with specific responsibility for complaints adjudication within the Irish regulated entity in accordance with applicable regulatory requirements. Identify opportunities to use tooling, automation and AI to reduce manual processes, improve efficiency and create better experiences for both customers and internal teams Define and monitor operational KPIs, identifying trends, risks and opportunities and translating data into clear actions and priorities Bring operational and customer insights into product development, helping identify friction points, improve customer journeys and ensure operational readiness for new products and launches Own relationships and performance across relevant operational vendors and service providers, ensuring they meet our standards for quality, reliability and customer Partner closely with Compliance and Legal to ensure operational processes and customer outcomes meet applicable regulatory requirements Work with ICT & Security to oversee operational resilience, incident management and business continuity arrangements, working closely with relevant teams to ensure operational risks and incidents are appropriately identified, managed, escalated and remediated. Hire, coach and develop a high-performing Operations organisation with a strong culture of ownership, accountability and continuous improvement. Provide operational reporting and management information to executive leadership and relevant Boards, ensuring appropriate visibility of operational performance, customer outcomes, incidents, complaints and material risks. Let’s connect if you have: You have 8+ years of experience in Operations, Customer Operations, Business Operations or a related function, with meaningful experience in a senior leadership role You’ve built or scaled operations within a high-growth consumer technology, fintech or financial services business You have experience operating across regulated and unregulated business activities, with an understanding of how operational requirements, governance and controls differ depending on the nature of the business You have experience delivering customer experiences at scale, with a strong understanding of how operations, technology and support come together across the customer journey You have a track record of designing processes and operating models that can scale with significant customer and transaction growth You understand how to use technology, automation and AI to improve operational efficiency and reduce unnecessary manual work You’re highly data-driven and comfortable establishing KPIs, analysing performance and using data to prioritise improvements You have experience working closely with Product, Engineering, Compliance and other cross-functional teams You have a strong understanding of the operational and governance requirements applicable to regulated financial services businesses, including customer complaints, operational risk management and regulatory accountability. You have experience being a PCF-42 or a similar regulated position Experience within crypto or Web3 is strongly preferred, particularly within consumer-facing products, but isn’t essential Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!   Equal opportunities statement:   Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.

Location: Chicago, IL; Los Angeles, CA; New York City, NY; San Francisco, CA Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We’re looking for a Technical Solutions Manager to help advertisers and partners succeed with Reddit Ads in the United States. This individual contributor role brings strong hands-on troubleshooting skills and expertise in mobile app advertising, including app install campaigns and mobile measurement partners (MMPs). You’ll work with advertisers, agencies, partners, Sales, Product, Engineering, and other go-to-market teams to resolve technical issues, explain measurement outcomes, and turn customer feedback into useful product and process improvements. This role is expected to work from the office 1–2 days per week. Responsibilities: Troubleshoot app install campaigns, including app and event setup, SDK and MMP integrations, attribution configuration, postbacks, SKAdNetwork (SKAN) workflows, and discrepancies between Reddit Ads and MMP reporting Investigate and resolve advertiser and partner issues across campaign setup, targeting, delivery, pacing, reporting, measurement, account access, funding, APIs, integrations, and third-party reporting Own technical issues from intake through resolution: assess customer and business impact, identify likely causes, coordinate with the right teams, and keep stakeholders informed Support feature testing and share clear findings and actionable feedback with Product and Engineering Advise advertisers and internal partners on implementation, measurement, and platform usage, translating business goals into practical technical recommendations Document repeatable troubleshooting steps and contribute to runbooks, customer guidance, enablement, and process improvements that reduce recurring issues Participate in a team on-call rotation for urgent technical issues Qualifications: 5+ years of experience in technical solutions, solutions engineering, ad technology, digital advertising, measurement, integrations, or a related customer-facing technical role Hands-on experience with mobile app install advertising and mobile measurement partners (MMPs), including investigating SDK or event configuration, attribution flows, postbacks, and campaign measurement discrepancies Working knowledge of SKAN and mobile app attribution concepts, and the ability to explain measurement limitations and results to technical and non-technical audiences. Strong understanding of digital advertising workflows, including campaign setup, targeting, delivery, pacing, reporting, attribution, and measurement. Experience with REST APIs and technical integrations, including reading API documentation, testing endpoints, examining request and response payloads, and troubleshooting authentication or permissions. Ability to use logs, data analysis, developer tools, and reproducible test cases to investigate issues and recommend solutions. Clear written and verbal communication skills, including the ability to explain technical findings and next steps to different audiences Strong experience building effective working relationships with customers and cross-functional partners BA/BS Degree Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $132,600 — $185,600 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: New York, New York, United States About the Role iCapital is seeking a Vice President Product Manager to join the Pre-Investments Product organization. This highly visible role will help shape the platforms and capabilities that support investment products across the firm, with a focus on improving efficiency, increasing transparency, and enabling business growth. Operating at the intersection of product, operations, data, and technology, this role will play an important part in advancing the Pre-Investments product ecosystem and creating structure across complex business needs. The position offers the opportunity to influence meaningful business outcomes through technology while contributing to the continued evolution and scale of the platform. Responsibilities Own the vision, strategy, roadmap, and execution for product domains supporting the onboarding, maintenance, and lifecycle management of alternative investment products. Partner with internal stakeholders and external clients to identify business challenges, uncover opportunities, and deliver scalable solutions that create measurable value. Lead complex cross-functional initiatives spanning multiple teams, systems, and business processes, balancing near-term priorities with long-term platform strategy. Manage the end-to-end product lifecycle from discovery through launch and iteration, including prioritization, requirements definition, testing, rollout planning, adoption monitoring, and continuous improvement. Translate complex workflows, operational processes, and reference data requirements into intuitive user experiences and scalable, maintainable product solutions. Define clear business and product requirements through business cases, process flows, data models, user stories, acceptance criteria, and success metrics. Partner with Engineering, Architecture, and Data teams to define scalable domain models, data structures, integrations, and platform capabilities that support long-term business growth. Develop a deep understanding of business entities, relationships, workflows, and data dependencies while driving alignment on data ownership, authoritative sources, system boundaries, and information governance across interconnected platforms. Identify opportunities to leverage automation, artificial intelligence, and workflow optimization to improve productivity, data quality, operational efficiency, and user experience. Communicate priorities, progress, risks, dependencies, and tradeoffs to stakeholders and leadership while coordinating closely with the UX, Operations, Legal, Compliance, and other Product teams. Investigate production issues, identify root causes, and drive tactical and strategic improvements while fostering ownership, accountability, collaboration, and continuous learning. Qualifications 10–15 years of product management experience within fintech, wealth management, asset management, enterprise software, workflow platforms, data platforms, or related industries Proven experience owning complex products or platforms from strategy and discovery through execution, adoption, and continuous improvement Demonstrated ability to independently lead large-scale, cross-functional initiatives involving multiple stakeholders, systems, dependencies, and competing priorities Experience with enterprise data platforms, master data management, reference data, metadata, or other data-intensive systems Demonstrated ability to model complex business domains and translate business concepts into logical entities, relationships, attributes, hierarchies, and workflows Experience creating or reviewing entity relationship diagrams, domain models, process models, workflow diagrams, data flows, and system interaction diagrams Able to understand technical tradeoffs and contribute meaningfully to discussions involving data models, APIs, integrations, platform architecture, scalability, and system design SQL proficiency and comfort working directly with data to investigate issues, validate assumptions, and support product decisions Strong analytical and problem-solving skills, with the ability to simplify complex challenges, navigate ambiguity, and make informed decisions with imperfect information Strong command of product management practices, including discovery, roadmap development, prioritization, requirements definition, stakeholder alignment, and agile delivery Exceptional communication, organization, and stakeholder management skills, including experience working directly with senior leaders, clients, business partners, and engineering teams Familiar with modern product management, technical, and collaboration tools such as Jira, Confluence, Figma, analytics platforms, API tools, and AI productivity tools Benefits The base salary range for this role is $140,000 to $185,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Denver, CO, United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Overview: Fanatics Betting & Gaming (FBG) is hiring a Senior Analyst, Operations Automation to dig into the customer experience inside our AI agent conversations. Containment and resolution are the numbers you'll live in, and you'll work them at a level of detail nobody else here has time for: one case type, then one subtype, then the next one. In practice that means picking up a subtype with your manager, reading through a stack of real conversations, and working out what's actually going wrong. Sometimes customers get stuck in the same spot over and over. Sometimes a live agent clears the same contact in two minutes because they can check something the AI can't reach yet. Sometimes the AI is doing roughly the right thing badly: the tone is off, the knowledge article behind it is thin, or the prompt is pushing it down the wrong path. Finding the problem is half the job. The other half is making the case for the fix — what it's costing us now, what the fix is worth, and a story clear enough that a Product partner can act on it. You'll build that case and bring it into intake alongside your manager. We would rather hire someone solid at both halves than someone brilliant at one. This is a role where you learn the craft of AI customer experience with real ownership of the analysis from day one. You'll sit on the team that owns FBG's AI customer experience and work with Data, Quality, Product, and CX week to week. Responsibilities: Maintain and report the key metrics for our customer-facing AI agent — containment, resolution, deflection, escalation rate, repeat contact, and customer satisfaction at a case and subtype level. Be part of the team that stands up measurement for each new AI surface as it launches, so no surface goes live without a definition of success and the instrumentation to track it. Build and maintain the BI views and dashboards your team and Product partners use to read AI performance, and keep them accurate as products, policies, and promotions change. Write the data requirements — event definitions, tagging, table structures, and data quality checks — the metrics depend on, and partner with Data to get them built. Flag it early when a number stops being trustworthy. Knowing when your own data is wrong matters as much as reporting it. Find where customers get stuck Run deep dives at the case type and subtype level to find the stall points inside the AI interaction — where customers rephrase the same question, loop, go silent, abandon, or ask for a human, and what preceded it. Quantify each stall point so it can be ranked: how often it happens, which subtypes and markets it concentrates in, and what it costs in escalations, repeat contacts, and resolution loss. Pull together signals from more than one place — conversation data, interaction quality scores, customer and associate feedback, behavioral data, and operational metrics — into one view of what's actually driving the number. Distinguish issues worth fixing from noise, and be candid about which is which. Compare the AI to how live agents handle it Compare how live agents resolve a contact type to how the AI agent handles the same contacts, and identify what agents are doing that the AI cannot do yet — the lookups they run, the tools they touch, the actions they take. Write up each gap as a clear, specific finding: what the AI would need to close it, and the containment or resolution upside if it did. Pay attention to the escalation boundary. Where the AI hands off, look at whether it had to. Point to the right fix Sort root causes well enough to route them to the right owner and the right lever — grounding and knowledge content, prompt and instruction design, tone, tool access, handoff timing, or underlying policy ambiguity. Where the AI is already doing the right thing badly, describe the change specifically: what the grounding should say, where the tone misses, which instruction is producing the wrong behavior. Work with content, grounding, and engineering partners to get your finding specified tightly enough to be built and tested. Run recurring performance reviews on the case types you own, and keep a ranked, evidence-backed list of the opportunities in them. Build the story Turn a pile of conversations and queries into a clear, evidence-backed narrative — the pattern, the representative examples, the size of the problem, and the specific ask. Quantify the impact of a proposed fix — contacts avoided, resolution lift, handle time, cost, customer experience — with assumptions you can walk someone through. Package findings into business cases and recommendations a Product partner can act on without a translation layer, and bring them into intake with your manager. Follow what you handed off through to delivery, then measure whether it did what you said it would. Report back on what shipped, what moved, and what didn't, so the next prioritization conversation starts from evidence. Partner and communicate Work closely with Data, Product, Quality, and CX, and build the relationships that make your findings land. Translate your analysis into clear language for technical and non-technical audiences alike. Write up findings and recommendations clearly, and contribute to the leadership-facing materials your team produces. Share what you learn. Much of what you find will be new to the people around you, and writing it down so the team can use it is part of the work. Required Qualifications: 2+ years in business analytics, data analysis, business operations, customer experience analytics, or a closely related role. Strong SQL. You can independently pull, join, and validate data across large datasets without waiting on someone else to write the query. Experience owning the recurring reporting and analysis behind a metric, and being accountable for the quality of it. Experience building BI views and dashboards (Tableau, Looker, Power BI, Sigma, or similar) that other people actually use to make decisions. Ability to move from "the number moved" to "here's the specific root cause, here's roughly what it's worth, and here's what I'd fix." Diagnostic instinct matters more here than modeling sophistication. Comfort working directly in unstructured conversation data — reading transcripts at volume, spotting the pattern, and then proving it quantitatively rather than stopping at anecdote. Experience writing up findings and recommendations for partners who don't report to you, and seeing some of them acted on. Conceptual understanding of how LLM-powered systems behave — prompting, retrieval-augmented generation (RAG), knowledge grounding, and evaluation — enough to tell a grounding problem from a prompt problem from a tool gap. Clear written and verbal communication. You can write a one-pager someone reads once and understands. High intellectual curiosity and an AI-first approach to your own work. Preferred Experience: Experience analyzing conversational data from chatbots, voice systems, or agent-assist tools in production. Comfort with Snowflake, Databricks, or a comparable cloud data platform, and with dbt or similar transformation tooling. Python or R for analysis beyond what SQL handles cleanly. Background in customer experience, contact center, or support operations analytics — particularly anything that involved understanding how human agents actually resolve contacts. Hands-on experience writing or editing knowledge content, groundings, or prompts for an AI system. Experience in sports betting, gaming, fintech, payments, or another high-growth, regulated consumer industry. Experience partnering with ML or Data Science teams on evaluation frameworks, A/B testing, or experiment design. Familiarity with knowledge base architecture and how content quality drives AI answer quality. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $86,000 — $115,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .