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Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. Tens of thousands of companies use Metabase every day to answer questions about their data. While we seek to become the de-facto self-managed open source analytics software for organizations everywhere, many customers want an ability to use Metabase without worrying about the operational details of self-hosting. That’s why we recently launched our Metabase Cloud product. We’re looking for operations engineers to help build out and run our new and quickly growing ‘Metabase Cloud’ hosted product. You will: Own and operate our application stack and AWS infrastructure to orchestrate and manage our hosted customer instances of Metabase Debug runtime issues across the different levels of our application stack and hosting stack. Develop and build our internal tooling and automation to manage the lifecycle of a hosted Metabase installation, from purchase to deployment, zero-downtime upgrades, and general operational health Continuously improve our automated deployments and testing We're looking for someone who: Is thoughtful and careful Compulsively automates everything and documents it Is able to make solid technical judgements and back them up articulately Has at least 5 years of experience building and operating production infrastructure, ideally on public cloud Strong Kubernetes and AWS experience Strong experience with IaC and Terraform Can write high quality and readable code in a modern language (e.g. Python, Go, etc.) Experience with modern monitoring stacks (e.g Prometheus/Grafana/Datadog) Projects you could work on: Multi-region hosting Automate EKS cluster provisioning Extend our CRDs and Operators Improve the RDS sharding strategy for our multi-tenant platform Unify and improve our CI/CD platforms Collaborate with core application developers on changes to improve our application metrics, deployment speeds and CI integration. Maintain our SOC2 compliance and security posture Compensation The US base salary range for this role is $97K–$200K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: Home Based - Shenzhen, China Role Summary Ubuntu is the most widely used Linux for innovation from cloud to connected device. Our growing team of IoT field engineers help customers deliver sophisticated IoT products and services across a wide range of industries - from autonomous vehicles to refrigeration solutions. Field engineers carry a significant responsibility - helping customers understand the range of silicon and board options, helping them deliver their unique applications, and helping them ensure the security of critical infrastructure. Our team hires software engineers with experience in the full stack of Linux from firmware to GUI. We represent Canonical and its capabilities to some of the most important companies in the world. Our customers have tremendously varied goals - from mission critical and very expensive machines to tiny and low-cost things. We aim to bring the right insights at each stage of the process and to help these customers make effective choices. Most importantly, we aim to help them deliver devices that meet their business goals, on time. Responsibilities include consulting, developing, demonstrating, and presenting some of the most advanced operating systems and application technologies available in the enterprise world. The role is a fast-paced, problem-solving environment and the questions require answers can be challenging yet very exciting. The right candidate must be resourceful, quick-thinking, and able to deliver on a wide variety of solutions across cloud, server, desktop and IoT technologies. This role will support customers in China and the broader Asia-Pacific market. Key Responsibilities and Accountabilities Build strategic relationships with key technology partners and customers Conduct yourself as a trusted technical advisor Apply expertise in analysing a customer's business or technical challenges and correctly map the appropriate solution Leverage deep knowledge of Ubuntu and related technologies to provide technical subject matter expertise to sales staff, partners, and customers for the development and implementation of complex IoT products and end-end solutions Work in conjunction with Canonical’s IoT and Cloud sales, delivery and business development teams to grow existing customer accounts as well as winning new customers, including the interaction with other offices in APAC (Taipei, Tokyo and Beijing). Develop and present technical sales collateral such as presentations, how-to guides, and technical competitive documents to project teams. Propose and present custom technical solutions to Canonical’s clients and partners based upon Ubuntu technologies such as Ubuntu Core, Snaps and other Canonical technologies. Understand and champion the technical knowledge and product skills required to meet customer requirements and close new business. Assist in coordinating and preparing responses to RFx documents. Based in Shenzhen, travel required; mix of domestic and international up to 30%. Required Skills and Experience A degree in engineering, preferably computer science or software engineering 2 years experience in enterprise or commercial software development with Linux Excellent communication and presentation skills - both to customers and in support of technology and industry conferences. Skills in supporting complex sales cycles what involve detailed technical requirements, multiple technical stakeholders and new innovative product designs. Ability to interpret customer business challenges and technical issues and effectively communicate how a solution will align to their needs and requirements. Experience of deploying embedded and IoT solutions - from hardware, operating systems through applications and cloud services. Understanding of security issues in the IoT industry. Understanding of the Linux kernel: modules, BSPs, etc. Familiarity with x86 and ARM SoC architectures and vendors. Experience of working in verticals such as automotive, robotics, gateway, networking, industrial and digital signage. 5+ years of experience in technical roles with Linux, preferably Ubuntu Open source & Linux Familiarity with open source development tools and methodology. A strong and demonstrated grasp of Linux technologies including advanced scripting, development and Linux software packaging experience. Familiarity with the licenses and license compliance requirements for open source software. Familiarity with boot loaders and hardware-related aspects of Linux development Strong English and Chinese language communication skills, especially in online environments such as mailing lists and social collaboration tools Ability to be productive in a globally distributed team through self-discipline and self-motivation, delivering according to a schedule. Self-driven personality.