Задачи:
— управление командой аналитиков
— сбор и анализ требований
— взаимодействие с заказчиком и командой разработки
— понимание архитектуры и интеграции информационных систем
Требования:
— опыт 7+ лет
— английский уровень В2+
Компания: Modsen, домен B2B.
Опыт управления командой аналитиков.
Сбор и анализ требований.
Опыт анализа и моделирования бизнес-процессов.
Английский уровень В2+.
Опыт работы 7+ лет.
Задачи:
— самостоятельно вести продуктовые задачи в роли системного аналитика
— собирать и уточнять требования с заказчиком, анализировать BRD
— проектировать целевую архитектуру сервисов и интеграций
— участвовать в проектировании решений с использованием AI-агентов
— описывать взаимодействие AI-компонентов и интеграции с внешними системами
— готовить технические задания и детальные спецификации для разработки
— моделировать процессы в BPMN и UML (activity, sequence)
— участвовать в проработке архитектурных решений и интеграционном тестировании
— взаимодействовать с бизнесом, разработчиками и другими участниками проекта
Требования:
— опыт работы системным аналитиком от 3 лет
— опыт продуктовой разработки и самостоятельного ведения задач
— практический опыт работы с ИИ-агентами, LLM и RAG
— понимание MCP и LangFuse
— уверенное знание BPMN, UML activity/sequence
— опыт проектирования REST-интеграций, понимание SOAP, XSD
— понимание синхронного и асинхронного взаимодействия
— уверенный SQL — написание сложных запросов
— понимание ER-моделей и принципов проектирования баз данных
— понимание основ информационной безопасности: идентификация, аутентификация, авторизация, шифрование и хэширование
— PlantUML, ArchiMate
— опыт работы с Kafka, gRPC
— опыт работы в финтехе
— практическое использование AI-инструментов в ежедневной работе
Условия:
— полная занятость
— график 5/2
— удалённый формат работы
Контакт для отклика: job@selecty.ru
УдалённоГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Задачи:
— провести аудит текущей аналитики и определить пробелы;
— анализировать игровые воронки, поведение и возвращаемость игроков (retention);
— работать с когортами и сегментами;
— оценивать влияние обновлений и ивентов на продуктовые показатели;
— анализировать монетизацию и качество привлеченного трафика;
— находить точки оттока и формировать продуктовые гипотезы;
— формировать требования на доработку событий, трекинга и отчетности.
Требования:
— опыт аналитиком в GameDev от 2 лет;
— опыт анализа игровых метрик, воронок и поведения игроков;
— уверенный SQL;
— опыт работы с BI-системами и построением отчетности.
Будет плюсом опыт с multiplayer, live-service, F2P или Minecraft-проектами.
Условия:
— удаленная работа;
— частичная занятость (part-time);
— оплата почасовая или за согласованный объем задач.
Требования:
— Опыт работы системным аналитиком от 2 лет, желательно в банке, финтехе, МФО или платёжной компании
— Системный анализ, сбор и формализация требований, описание процессов
— API и интеграции: REST, JSON/XML, Swagger/OpenAPI, Postman
— SQL, BPMN/UML, техническая документация, анализ логов и ошибок
Важно:
— релокация обязательна
SYSTEM ANALYST | RELOCATION TO UZ / TASHKENT | TENGE BANK #relocation #fulltime #itjob #analyst #sustem https://teletype.in/@remoteit/048L6Mid_Ha; RELOCATION TO UZ / TASHKENT | TENGE BANK Требования: • Опыт работы системным аналитиком от 2 лет, желательно в банке, финтехе, МФО или платёжной компании • Системный анализ, сбор и формализация требований, описание процессов • API и интеграции: REST, JSON/XML, Swagger/OpenAPI, Postman • SQL, BPMN/UML, техническая документация, анализ логов и ошибок Важно: ⚠️ релокация обязательна CONTACT https://t.me/Karlygash21
Задачи:
— Развивать факторы ранжирования: исследовать признаки магазинов и мерчей, улучшать генерацию кандидатов и отбор предложений для выдачи.
— Развивать персонализацию, разнообразие и качество выдачи: оценивать потенциальный эффект персонализации, изучать доступные сигналы в User DWH и исследовать способы повышения разнообразия.
— Находить точки роста органической выдачи: оценивать объём спроса, который можно привести на независимые магазины; находить срезы, где это работает хуже всего, а также анализировать выдачи, в которых товар нельзя купить вне маркетплейсов.
— Строить метрики и аналитические инструменты: развивать метрики GMV через Яндекс, заказов без маркетплейсов, разнообразия и рыночности ранжирования, а также показатели для новых участников выдачи.
— Помогать команде проводить эксперименты и выявлять аномалии: помогать с настройкой и отладкой экспериментов, чтобы гипотезы не приходилось перезапускать из-за ошибок в сетапе.
Требования:
— Мыслить, как продуктовый аналитик.
— Уметь работать с большими поведенческими данными.
— Готовность быть партнёром для команд разработки, продукта и ML.
— Уверенное владение SQL и Python.
— Знание матстата и тервера, умение проводить A/B-тесты.
Будет плюсом:
— Опыт работы с алгоритмами ранжирования.
— Исследование пользовательских признаков в DWH.
— Опыт построения мониторингов аномалий.
— Опыт работы в ecom.
Условия:
— Работа в офисе в Москве с гибридным форматом.
— Компания предлагает спортивные клубы, книжный клуб, киберспортивное сообщество и другие бонусы.
Задачи:
— Анализ требований, взаимодействие с заказчиком/бизнес-аналитиками по выявлению "белых пятен" и неявных ожиданий
— Разработка и документирование функциональных/нефункциональных требований в области высоконагруженного ИТ-решения трансформации бизнес-событий в бухгалтерский учет
— Разработка технических спецификаций: описание методов вызова API, форматов сообщений/полей, обработки ошибок, форматно-логического контроля
— Анализ интеграции со смежными продуктами и информационными системами
— Участие в функциональном(системном), интеграционном тестировании
— Разработка и согласование эксплуатационной документации
— Обработка распорядительных документов в сроки, предусмотренные нормативными актами, контроль согласования документов
— Участие в декомпозиции и оценке задач, ведении беклога, заполнения базы знаний по ИТ-решению, анализу инцидентов/проблем, формировании запросов на изменения
Требования:
— Опыт работы в банковской сфере, в аналогичной должности (Системный аналитик) от 3-х лет
— Опыт работы на бэковых кредитных процессах
— Коммуникационные навыки, умение находить общий язык как с бизнес-заказчиками, так и с разработчиками
— Опыт работы с SoapUI, GraphQL, GRPC
— Опыт работы с брокерами сообщений - Kafka или/и RabbitMQ
— Понимание принципов работы с реляционными и нереляционными БД
— Умение читать и писать запросы простой выборки c условиями и отбором столбцов, объединение таблиц (join, where), понимание основ SQL БД
— Опыт проектирования высоконагруженных интеграционных решений с использованием REST API, обмена сообщениями, событиями
— Знание принципов REST-архитектуры, событийной-архитектуры, структуры HTTP-запросов
— Знание и понимание технологий интеграции: REST, XML, JSON, веб-сервисы, MQ
— Понимание принципов построения информационной модели системы (UML class diagram)
— Знакомство с Docker, Openshift, Kubernetes
— Понимание основ авторизации, аутентификации, сертификат(закрытый/открытый ключ)
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Lisbon
About the Deal Desk Team
The Deal Desk team is a critical component of the Finance function, serving as a trusted advisor to critical internal stakeholders as deal architect working on structuring, negotiating, approving and closing large complex commitment deals while balancing margin preservation, compliance, and velocity. We are committed to building a data-centric and AI-augmented Deal Desk that leverages predictive analytics and automated workflows to optimize pricing in real-time and automate routine approvals, allowing for deeper strategic focus.
Role Summary
As a Deal Intelligence Analyst, you will be the analytical engine driving our transition to a data-centric and AI-augmented Deal Desk. Sitting within the Finance function, you will design the data systems and executive dashboards that allow our deal architects to analyze complex deal terms, protect margins, and close large, complex commitment deals with unprecedented velocity.
This role is designed for a "full-stack" analyst. You won't just be querying pre-cleaned data—you possess the technical skills to build the pipelines that feed your insights. You will leverage Cloudflare's Developer Platform (Workers, R2, D1, Workers AI) alongside standard data warehousing tools to extract raw CRM and CPQ data, integrate it into AI workflows, and deliver actionable insights that directly impact margin preservation and our global growth.
What you’ll do
Build Advanced Dashboards & Analytics: Design and maintain executive dashboards and self-serve reporting systems that provide real-time visibility into deal terms, discount thresholds, win/loss rates, and margin performance across all regions.
Transform Ideas into Reality: Work with stakeholders and help them refine their ideas and goals into queries that we’ll automate.
Drive Strategic Margin Analysis: Partner closely with Finance, Infrastructure and Deal Desk leadership to dive deep into historic and active pricing data, uncovering insights that ensure our quoting strategies consistently align with margin preservation goals.
Develop Data Pipelines: Apply your data engineering skills to build and maintain data cleansing tools that help refine data from Salesforce, CPQ, and billing systems, transforming it into clean, usable semantic models.
Power AI Workflows: Assist in integrating structured deal data into Deal Desk tools to help automate routine approvals and surface real-time pricing optimizations to deal managers.
Data Storytelling & Enablement: Translate complex datasets into clear, actionable narratives for non-technical stakeholders, empowering the Deal Desk team to use your data products for faster, data-driven negotiations.
Required Skills & Experience
3-5+ years of professional experience in Data Analytics, Business Intelligence, or a technical RevOps role, with a strong emphasis on full-stack data problem solving.
Experience incorporating data into AI workflows, utilizing LLM orchestration frameworks, or building predictive models.
Proven experience designing analytical data models; domain expertise in financial and SaaS metrics (e.g. margins, discount rates, ARR, NRR) is a strong plus
Strong programming skills in Python (or TypeScript) with hands-on experience building ELT/ETL pipelines, interacting with APIs, and cleaning raw data.
Experience designing analytical data models specifically tailored for financial and SaaS business analysis (e.g., margins, discount rates, ARR, NRR).
Familiarity with cloud data platforms and an interest in edge computing/serverless architectures (Cloudflare Workers, R2, D1).
Expertise, or interest in learning, CRM data structures (especially Salesforce custom objects), CPQ complexities, and the quote-to-cash lifecycle.
Solid communication skills with the ability to bridge the gap between technical data systems and operations.
Nice-to-Have Skills
Background working closely with Deal Desk, Finance, RevOps or Sales Strategy teams at a high-growth SaaS or technology company is a plus
Strong programming skills in Python (or TypeScript) with hands-on experience building ELT/ETL pipelines, interacting with APIs, and cleaning raw data.
SQL and deep proficiency in modern data visualization and BI platforms (e.g., Tableau, Looker, Sigma, PowerBI) to build intuitive executive reporting.
Familiarity with data transformation frameworks and orchestration tools (like Airflow).
Familiarity with Google Cloud Platform or other analytics databases
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Mexico
We are looking for an Analyst Intern to join one of our analytics teams and work on real problems inside the fastest growing digital bank in Mexico. If you are in the final years of your degree or have recently graduated, enjoy working with data, and want to see your analysis turn into decisions, this role is for you.
This is a two-month paid internship, on-site in our Mexico City office, with a commitment of at least 30 hours per week. It is ideal for someone who wants ownership over a real project rather than observation, who is comfortable asking questions, and who wants to learn from people who do this work every day. Strong performance can open the door to a permanent role.
Challenges that await you:
Take ownership of one real analytical project from the initial question to the final recommendation, supported by a mentor who understands your work.
Pull, clean, and analyze data to answer concrete business questions from the team.
Build dashboards, metrics, and recurring reports that the team uses in its daily work.
Investigate anomalies and unexpected movements in metrics, and explain what is behind them.
Turn your analysis into clear conclusions and recommendations that a non-technical audience can act on.
Document your work so that others can reproduce and reuse it.
Present your results to the team and respond to questions about your methodology.
Learn how a licensed bank works end to end, from the product to the numbers it produces.
What makes you a great fit:
Student in the final years of a Bachelor's Degree, or a recent graduate, in Economics, Mathematics, Statistics, Actuarial Science, Engineering, Computer Science, Finance, Business Administration, or a related field.
Basic SQL knowledge and confidence working with spreadsheets.
Analytical thinking: you use hypotheses to guide your work and interpret results.
Ability to turn data into a clear, actionable story.
Working level of English (mandatory): day-to-day work happens in English.
Availability of at least 30 hours per week for two months, working on-site in Mexico City.
Curiosity about how products, customers, and businesses behave.
Strong attention to detail and a sense of ownership over your own work.
Nice to Have:
Experience with Python or R for data analysis.
Familiarity with BI tools such as Tableau, Power BI, Looker, or Metabase.
Coursework or practical experience with statistics, A/B testing, or forecasting.
A previous internship, research project, or university project using real data.
Interest in fintech, banking products, or credit.
Our ways of working:
Innovative Spirit:
A commitment to creativity and groundbreaking solutions
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Location: London, United Kingdom
Workplace: hybrid
Role
We are looking for a commercially minded
Senior FP&A Analyst
to join our growing Finance team, based in London. Reporting to the Head of FP&A, you will play a key role in building out our FP&A function as Sokin continues to scale globally, helping shape the processes, models, systems and reporting the business relies on to plan and make decisions.
This is a broad, hands-on role spanning budgeting and forecasting, management reporting, headcount and cost planning, performance analysis and financial modelling across multiple regions.
You will work closely with regional and functional stakeholders to build robust forecasts, consolidate plans into a Group view and provide clear insight into the drivers of financial performance. Alongside the core FP&A cycle, you will apply your strong automation and AI skills to help develop our systems and Finance data infrastructure to create more scalable and efficient ways of working.
This role is ideal for someone who is proactive, curious and eager to get stuck in. You will be comfortable getting into the detail, asking the right questions and constructively challenging assumptions and existing processes. You will have a genuine appetite to improve how things are done and help shape a scaling FP&A function.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow.
We deliver services across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Budgeting, Forecasting & Planning
Support the end-to-end Group annual budgeting process across multiple regions, functions and business lines.
Build and maintain bottom-up budgets and forecasts in partnership with regional and functional stakeholders, ensuring assumptions are robust, realistic and aligned to business priorities.
Maintain and enhance rolling forecasts, reforecasts and long-range planning models.
Consolidate regional and functional budgets and forecasts into a Group view, identifying key movements, risks and opportunities.
Own detailed headcount, compensation and operating expense planning, partnering with the business and People team to maintain accurate forecasts.
Build scenario and sensitivity analysis to help assess risks, opportunities and investment decisions.
Drive consistent planning assumptions and timelines across regions and functions, proactively following up with stakeholders to keep submissions on track.
Reporting & Performance Management
Produce and enhance monthly Group management reporting, dashboards and KPI reporting for senior leadership at a global and regional level.
Provide clear commentary on variances to budget and forecast, explaining the underlying drivers and highlighting actionable insights.
Perform cross-region and cross-functional performance analysis, identifying trends, risks and opportunities.
Give leadership teams clear visibility of spend, headcount, revenue performance, profitability and operational efficiency.
Support the definition and ongoing development of meaningful KPIs, financial metrics and reporting frameworks as the business scales.
Support the Head of FP&A with analysis and materials for senior leadership, Board and investor reporting.
Building the FP&A Function
Develop and improve scalable FP&A processes, tools and systems, proactively identifying opportunities to support growth and efficiency.
Own and continually improve elements of the planning calendar and reporting cadence, improving how FP&A works with the business.
Support the implementation and ongoing ownership of FP&A systems and planning tools.
Design and deliver automation, AI use cases and Finance data capabilities to reduce manual work and improve the speed and quality of insight.
Drive improvements in the quality and consistency of finance, customer and transactional data, working across Finance and the wider business to identify and resolve gaps, errors and inconsistencies at source.
Business Partnering
Partner with regional and functional stakeholders to understand their plans, cost base and financial performance.
Work closely with Accounting to ensure alignment between management reporting, forecasts and actuals.
Collaborate with People teams and business leaders on workforce planning and headcount modelling.
Build strong relationships across the business, proactively getting into the detail where needed to drive financial discipline and commercial awareness.
What Success Looks Like
Success in this role means becoming a trusted, proactive member of the FP&A team who helps build the foundations of a scalable, high-impact FP&A function, independently owning core analysis and processes while continually improving how Finance supports the business.
In your first 12 months, you will have:
Driven clear improvements in the quality of finance, customer and transactional data, making reporting faster, more reliable and less manual.
Improved visibility of financial performance through stronger Group reporting, dashboards, KPI tracking and cross-region analysis.
Built strong relationships with budget owners and become a trusted Finance partner across the business.
Improved the accuracy and visibility of headcount and operating cost forecasts and supported better decisions through high-quality financial analysis.
Help put in place the processes, systems, data and automation that allow the FP&A function to scale with the business.
Requirements
Qualified accountant (ACA, ACCA, CIMA or equivalent international qualification), ideally with 2-3 years post-qualified experience (PQE).
Relevant FP&A, commercial finance or financial analysis experience, ideally within a high-growth fintech, payments, SaaS or technology environment but this is not mandatory.
Experience building and maintaining bottom-up budgets and forecasts across functions, geographies or business units.
Strong financial modelling skills, with the ability to build clear, robust and scalable models from first principles.
Experience working in or supporting a global or multi-region organisation, with an understanding of regional cost drivers and planning complexity.
Strong commercial acumen and analytical skills, with the curiosity to understand the story behind the numbers and connect financial performance to business outcomes.
Proactive and confident communicator who is willing to ask questions, challenge assumptions constructively and suggest improvements.
Comfortable operating in a fast-paced, evolving environment with a hands-on approach and strong sense of ownership.
Advanced Excel skills as well as experience with FP&A, ERP, BI or data visualisation tools.
Strong capability in automation and AI, with a track record of applying them to improve Finance processes, and a genuine appetite to help build out a scaling FP&A function.
Strong attention to detail and able to manage competing priorities.
Sokin has grown 9x in three years, from $14M to $90M in run-rate net revenue, and we're on track to pass $120M by the end of 2026. We're doubling year over year, with just $12M in net cash burn and a growing US and Canada team of 50+.
The momentum is real and the next chapter is yours to shape.
Ready to grow with us?
Apply today
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
The main responsibilities of this role are outlined above; however, this description is not exhaustive, and the job holder may be required to undertake additional duties from time to time to ensure the smooth running of the department. The role may require some working outside our normal working hours.
Location: Brazil; São Paulo, Brazil;
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
Position Overview
You’ll join our Chargeback Investigations team, a front-line financial driver and data integrity gatekeeper for Signifyd. You will play a key role in minimizing losses, maximizing revenue, and mitigating fraud and chargeback risk for our customers.
Using your skills in chargeback data analysis, research, and investigation, you will manage chargeback files and data across multiple payment processors, help recover funds, ensure claims are worked in line with company policies, and support merchants in getting configured and set up for success. This is a hands-on, data-focused role: much of your day will be spent working with chargeback files, understanding where each dispute sits in its lifecycle, and troubleshooting data when things don’t line up. This is a high-impact role that offers tremendous opportunities for growth, learning, and leadership.
What You’ll Do
Work independently and with your team to help achieve the overall goals of the department.
Review, validate, and reconcile chargeback files and reports received from multiple payment processors, ensuring every dispute is captured, mapped, and processed accurately.
Conduct high-quality research and in-depth analysis on credit card chargebacks to investigate for criminal or buyer fraud, with minimal supervision.
Review and process merchant reimbursement requests in line with Signifyd’s coverage policies.
Minimize potential losses by making accurate liability determinations on chargeback cases, identifying friendly fraud, and disputing such cases to recover funds and prevent the recurrence of bad buyer behavior.
Consistently apply Signifyd’s Terms of Service and merchant-specific eligibility rules to ensure accurate claim processing.
Gather evidence from internal and third-party data sources to prove the validity of transactions.
Support the onboarding of new merchants by reviewing their policies and ensuring their accounts are correctly configured to receive and process claims.
Conduct performance reviews of merchant accounts to ensure ongoing compliance with Signifyd’s policies.
Outreach with customers, banks, processors, and internal and external stakeholders to scale and optimize processes.
Collaborate in the identification and reporting of issues impacting the department.
Complete quality assurance and other administrative tasks once upskilled in our processes.
Work closely with cross-functional teams, including Customer Success, Product, and Finance.
Requirements
Fluent in Portuguese and English.
Minimum of 2 years of experience in chargeback analysis, fraud prevention, or payment operations within the North America, EMEA or LatAm payments market.
Experience working with payment processors in North America, EMEA, or LatAm.
Knowledge of card network regulations (Visa, Mastercard, American Express, and Discover) for both merchants and consumers.
Strong problem-solving, change management, and analytical skills.
High level of computer proficiency across multiple systems; advanced knowledge of G-Suite and strong research skills.
Highly professional with a willingness to adapt to a constantly changing, customer-focused environment while maintaining strict adherence to Signifyd’s Security and Privacy policies.
Ability to maintain confidentiality and exercise discretion with sensitive information.
Advanced Excel skills, including pivot tables, lookups (XLOOKUP/VLOOKUP, INDEX/MATCH), conditional logic, data cleansing, and building or maintaining macros.
Exceptional attention to detail.
A team-player mentality and proactive attitude, with the ability to collaborate effectively within a team and independently.
Highly Desired
Experience in customer service, including direct interaction with merchants and end customers.
Experience in onboarding merchants and supporting them with configuring and setting up accounts.
Experience using a variety of payment platforms or processors across (e.g. Shopify, Stripe, PayPal, Adyen, Braintree)
Knowledge and experience using SQL and designing dashboards in Looker.
Fluent in Spanish
#LI-Remote
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Wholesale Inventory Analyst, Accessories & Apparel to support the growth of our wholesale A&A business. This role will help manage inventory visibility, reporting, and replenishment across wholesale accounts, while providing insights that enable better inventory and planning decisions.
You will work closely with Wholesale A&A Planning and cross-functional partners across Sales, Supply Chain, Finance, Product, and Operations. This is a great opportunity for someone early in their career who is analytical, detail-oriented, and interested in building a career in merchandise and inventory planning.
RESPONSIBILITIES:
- Own weekly sales and inventory reporting across the wholesale A&A business.
- Monitor sell-through, weeks of supply, inventory availability, and other key inventory metrics.
- Identify potential stockouts, excess inventory, and replenishment opportunities.
- Support replenishment recommendations and inventory movement across wholesale accounts.
- Analyze performance across accounts, categories, styles, and SKUs to identify trends and opportunities.
- Support seasonal planning, product launches, and ongoing forecast updates.
- Maintain reporting and planning tools that improve visibility and decision-making.
- Partner with Sales, Supply Chain, Finance, Product, and Operations to support inventory needs and resolve issues.
QUALIFICATIONS:
- Bachelor's degree in Business, Finance, Supply Chain, Retail Merchandising, Analytics, or a related field.
- 0–2 years of relevant experience; internship or co-op experience is welcome.
- Strong Excel or Google Sheets skills and comfort working with data.
- Strong analytical and problem-solving skills with excellent attention to detail.
- Organized, curious, and comfortable working in a fast-paced environment.
- Strong communication skills and ability to work cross-functionally.
- Interest in consumer products, wholesale, retail, and Accessories & Apparel.
- Experience with SQL or BI/data visualization tools is a plus.
- This role is based in the WHOOP office located in Boston, MA.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $60,000 - $85,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Задачи:
— Обеспечение администрирования регламентных данных в 1С ЗУП (подразделения, виды расчетов, способы отражения, тарифы и проч);
— Выполнение настроек для корректной работы пользователей (шаблонов проводок для выгрузок в SAP, Navision, начисление, регламентных значений и т.д);
— Администрирование процессов и настроек для обеспечения корректного КЭДО (провайдер – VK);
— Участие в проектах автоматизации процессов (анализ потребности, взаимодействие с отделом разработке, тестирование со стороны заказчика - HR);
— Информирование пользователей об изменениях системы, методологическая поддержка, мониторинг заявок в службу поддержки с целью выявления массовых или общих проблем и оперативное подключение к их решению.
Требования:
— Опыт работы по направлению оптимизации/автоматизации процессов КДП/расчета заработной платы, НДФЛ, взносов на базе 1С ЗУП, настройки видов начислений;
— Опыт работы с КЭДО, настройки процессов, администрирования базы;
— Владение базовыми знаниями ТК РФ, алгоритмами построения регламентной отчетности.
Условия:
— Социальная защищенность - прозрачные условия трудоустройства, стабильная зарплата, оплата больничных и отпусков;
— Возможность влиять на свой доход: оклад + KPI;
— График работы 5/2 с 8:00-17:00;
— Территориальная удаленность в 5 минутах от метро Нахимовский проспект.
Задачи:
— Выполнение и поддержка торговых операций на цифровых рынках.
— Отслеживание динамики активов и рыночных трендов.
— Ведение внутренних записей по сделкам и статистике.
— Анализ рыночных данных, новостей и графиков для принятия решений.
— Работа с аналитическими инструментами и участие в обсуждениях с командой трейдеров.
— Постепенное формирование и улучшение собственной торговой стратегии.
Условия:
— Работа в молодой и развивающейся международной компании.
— Удалённый формат работы — можно работать из любой точки мира.
— Гибкий график — до 20 часов в неделю, удобно совмещать с учёбой или основной деятельностью.
— Обучение с нуля — все процессы и торговые инструменты осваиваются под руководством наставника.
— Возможность профессионального роста и перехода на более продвинутые уровни.
Требования:
— Искренний интерес к крипторынкам, блокчейн-технологиям или финансовой торговле — важнее любопытство, чем опыт.
— Готовность быстро учиться, адаптироваться и развивать новые навыки с нуля.
— Внимательность, аккуратность и тщательность, особенно при работе с реальными рыночными операциями.
— Умение работать самостоятельно, эффективно управлять временем и быть организованным в удалённой работе.
— Ответственность, надёжность и обязательность в выполнении задач.
— Мотивация к развитию и росту внутри компании.
— Уровень английского B2 и выше — необходим для понимания аналитики, обучающих материалов, инструментов и международных новостей.
Location: London, United Kingdom
Workplace: hybrid
Business Tooling Analyst - London
Role Overview
We are looking for an ambitious, organised Business Tooling Analyst to join our team. At Sokin, we are building a world-class operational environment that gives our teams the tools, processes and support they need to work effectively as we continue to scale.
Business Tooling at Sokin is all about making the way we work simpler, more scalable and more effective. This role will play a key part in owning and improving the tools that underpin how teams collaborate, manage information and deliver their work across the organisation.
This is an opportunity for someone who enjoys solving problems, improving processes and helping people get more from their tools, while playing a hands-on role in the continued development of Sokin's global operating environment.
This role reports to the Director of Global Operations.
Key Responsibilities
Jira
Jira domain ownership – working alongside the necessary colleagues in the CTO and CISO organisations to overhaul user management alongside our Sokin AD implementation for true onboarding and offboarding access management
Take over day-to-day administration duties, including implementation of new projects and updates to workflows, custom fields and automations in-line with existing implementation principles
Identify, propose and implement overhauled processes and tooling that optimise team and departments in their daily ways of working
Complete a full clean-up of Sokin’s Jira architecture to reduce cognitive and processing overload and remove all unused and legacy items
Design and implement an easy-to-maintain and scalable permissions structure
Identify opportunities to implement/scale additional tooling and features available within the Atlassian platform, for both Jira Software and Jira Service Management
Review and overhaul Jira Service Management service portals and customer facing workflows
Confluence
Design, propose and implement an organisational wide Confluence design that fits Sokin’s team architecture and ways of working
Design and implement an easy-to-maintain and scalable permissions structure
Provide training and support across the Sokin organisation that allows employees to effectively use Confluence – from content creation to organisation and documentation discovery
Identify opportunities to, and implement, templates, processes, workflows and integrations that help optimise the creation, maintenance and availability of content
Requirements / What We're Looking For
Proven experience using, maintaining and optimising both Jira Software and Jira Service Management, as well as the wider Atlassian suite of features (such as Product Roadmap, Rovo AI)
Proven experience managing Jira and Confluence in a growing organisation, with a strong understanding of how to effectively utilise the Atlassian platform for process enablement
Hands-on experience configuring Jira workflows, custom fields, automations, projects, permissions and user access, with an eye for creating scalable and maintainable solutions
Confident with designing and maintaining Confluence structures that make information easy to organise, manage and discover across multiple teams
Comfortable reviewing existing tooling and processes – you can identify inefficiencies or unnecessary complexity, and take ownership of improvements we can make as we scale
You are an effective communicator – as you’ll be working with both technical and non-technical stakeholders, you will need to understand their needs and translate them into practical solutions
You are confident providing training, guidance and support to colleagues, with the ability to explain technical or complex functionality in a clear and approachable way
You have a proactive, continuous-improvement mindset – you actively partner with business areas and enjoy finding practical ways to make teams more efficient through better processes, documentation and technology
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
The main responsibilities of this role are outlined above; however, this description is not exhaustive, and the job holder may be required to undertake additional duties from time to time to ensure the smooth running of the department. The role may require some working outside our normal working hours.
География найма не уточнена
СтажёрMexico
ГибридseniorLondon, United Kingdom
Brazil; São Paulo, Brazil;; We are happy to provide reasonable accommodations to candidates in need of individualized support during the