Location: Yerevan, Armenia
We are seeking a highly motivated, Project Manager / Team Leader fluent in English and Armenian/Russian eager to participate in an international project for the implementation of an e-Government solution to the public sector in Armenia. This position requires some physical presence at our client’s premises in Yerevan, Armenia.
What You'll Do:
Coordinate project operations.
Train the client’s nodal users on the delivered e-Government software solution.
Deliver train-the-trainer training.
Quality assurance on the Armenian or Russian versions of deliverable documents.
Report to our Contract Manager regarding the project’s progress.
Requirements
Must-Have Qualifications:
University degree, preferably in Computer Science or engineering.
At least 7 years of professional experience.
At least 3 years of experience as a Project Manager / Team Leader in the implementation of IT systems.
Excellent written and verbal communication skills.
Excellent command of the Armenia and Russian language (preferably, native speaker).
Excellent command of the English language.
Nice-to-Have Qualifications:
Experience in the development or deployment of big IT projects and e-Government solutions.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (PM/TL/11/2026).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Athens, Greece
Ready to shape the future of digital governance? Join us as a
Junior Project Manager
in Athens, Heraklion, Rethymnon, or remotely! Collaborate with dynamic teams on groundbreaking international e-Government projects for public sector giants and major European agencies.
What You'll Do:
Manage and follow up on assigned projects in some or all their life cycle phases (initiating, planning, executing, monitoring, and closing);
Follow up with the implementation team on a daily basis and monitor progress and timely execution of tasks and preparation of deliverables;
Produce progress reports and plans;
Quality review project deliverables;
Participate in meetings with the development team and the client;
Report progress to client;
Escalate issues to internal management.
Requirements
Must-Have Qualifications:
University degree in Computer Science, Information Technology, Software or Electrical Engineering, or a related field;
At least 3 years of experience in IT;
At least 2 year of experience in leading software projects;
Fluent written and oral communication in English
Nice-to-Have Qualifications:
Experience with project management tools (e.g. Microsoft Project);
Any project management certification (e.g. PRINCE2, PMBOK);
Experience in working in Agile environments.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
JPM/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1200 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Athens, Greece
Are you a seasoned IT professional with expertise in project management? Join us in Athens or work remotely, and become part of our team as a
IT Project Manager
. You'll play a crucial role in the life-cycle of Agile software implementation and maintenance projects, coordinating and communicating effectively to ensure successful project delivery.
What You'll Do:
Coordinate, supervise and plan project activities
Compile and provide activity reports to the client
Monitor project dependencies, effort, tasks, resources and timescales
Report and manage issues and problems, and ensure the overall quality of the project
Facilitate Agile ceremonies and events, remove impediments, protect and keep focused the team
Coach and keep focused the team on delivering story points and fulfilling the sprint goals
Remove impediments to the ability of the team to deliver timely the sprint goal, facilitate communication across all directions, and collaborate with the PO
Requirements
Requirements
University degree in Computer Science, IT Project Management, or related field;
At minimum 2 years experience in Agile Project Management for e-Government projects;
Hands-on experience with Agile, Scrum or SAFe frameworks;
Hands-on experience with Azure DevOps platforms;
Excellent command of English, both written and spoken.
Certifications on AgilePM, PSM I, PMP or equivalent will be considered an asset.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (IPM(A/S)/11/2026).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Athens, Greece
We currently have a vacancy for an
R&D Manager for Health software applications
, fluent in English, to offer his/her services as an expert based in Athens, Greece or Luxembourg, working remotely. The successful candidate will have the opportunity to be a part of a top-rated team of talented individuals with different expertise working collaboratively on common goals. We are looking for a person who is outstanding in responsiveness, integrity, and reliability, with excellent analytical, problem-solving, and organizational skills, as well as a strong ability to work in teams for supporting projects funded by the European Commission and national research frameworks. You will be expected to show initiative, be flexible, and take responsibility. With experience in applications in Health software applications, and/or other related technologies, focusing on the software aspects. Additional expertise in the domain of European-funded R&D projects will be appreciated.
What You'll Do:
Management and implementation of EC-funded IT projects;
Elaboration of the full suite of document deliverables and reports for R&D projects and business development activities (requirements, conceptual models, specifications, implementation and integration plans, etc.);
Design, development, and documentation of novel applications, solutions, and technologies in Health including AI and Data, ethics, and personalized health services and other related projects;
Design and implement next-generation health, data, and AI technologies.
Requirements
University degree in Electrical or Computing Engineering/ Data and AI sciences, preferably with postgraduate qualification at the PhD level, focusing on software development;
At least 4 years experience in working directly with technical teams with proven track records;
Ideally 2 years experience specifically in National or European research programs in ICT, Data Economy and/or Health;
Experience and strong background in software design and development, software development lifecycle, and ICT project management;
Experience in the Health, Data, and AI domains, with previous research or commercial projects, including patient engagement, interaction, gamification, virtual and augmented reality, UX, IoT, and mobile apps especially in terms of upcoming health requirements;
Excellent command of English and Greek, both written and oral;
Good interpersonal, organization, and communication skills, with the ability to work in a diverse team environment;
Good analytical skills, as well as a proactive attitude towards solving problems.
Extra skills that will be considered as an advantage are
:
Experience in designing H2020/ Horizon Europe proposals and coordinating or implementing relevant projects.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
HE/11/26
)
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Athens, Greece
Are you an ambitious and highly motivated
IT Service/Operations Manager
looking for an exciting new challenge? We currently have a vacancy for a dynamic and experienced professional to join our team at our company headquarters in Athens, with occasional onsite missions to client premises across Europe.
What You'll Do:
Lead and coordinate the operations and support teams of the company (Service Desk and Technical Support groups), covering various international projects;
Overall responsibility for maintaining the operational integrity of the technologies and services provided, ensuring all day-to-day operational activities are carried out in a timely and reliable way;
Overall responsibility for IT Facilities Management within the company’s data center or external (client premises, private/government cloud);
Ensure compliance with Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) both internal (company-facing) and external (client-facing);
Apply and coordinate ITIL Service Operation Processes such as event management, incident management and request fulfillment;
Cooperate with the company’s development teams for implementing ITIL processes within the products’ design;
Utilize Service Management tools and create reports on the operational status and activities pertaining to operations;
Resolve conflicts and remove obstacles that occur.
Requirements
Must-Have Qualifications:
University degree in an IT-related field;
ITIL Foundation Certification or higher;
Excellent command of the English language;
At least 8 years of experience in a professional environment offering Service / Operations management, covering critical systems and using state-of-the-art tools from a senior position;
Experience with IT-Projects based on Agile procedure;
Experience with continuously building, deploying, and updating software and environments in an agile framework;
Experience in the use of ITIL-compliant ITSM tools such as BMC Remedy, ServiceNow, Samanage, or equivalent.
Nice-to-Have Qualifications:
Familiarity with and/or DevOps certification;
Certification in Agile Methodologies;
Certification in PM Methodologies;
More than 10 years of IT Service/Operations manager experience.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
TSOM/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Yerevan, Armenia
Description
We are
seeking an experienced Construction Project Manager with an architectural background to lead the company's construction projects. Reporting to the Program Manager, the role will direct on-site construction activities and coordinate contractors, consultants, engineers and other stakeholders. The role will also ensure drawings stay in line with on-site work and will make necessary amendments as construction progresses, in coordination with the design team, ensuring delivery aligns with the approved design intent, scope, schedule, budget, quality standards and regulatory requirements. A key responsibility will be managing the construction permitting and completion process in Armenia, including required inspections, approvals, technical documentation and completion/occupancy permits. The candidate must have proven practical experience with Armenian construction regulations and permitting procedures, including working with relevant authorities to secure the approvals required for the legal commissioning and operation of the completed buildings.
Responsibilities
Ensure that architectural drawings and specifications are kept in line with the works on site and with the approved design intent
Review drawings for buildability and coordination, identifying discrepancies or conflicts between architectural, structural, and engineering documents and coordinating their resolution
Prepare or update drawings, details and sketches, making the necessary amendments as construction progresses, in coordination with the design team
Address on-site design queries promptly and coordinate approval of any changes with the relevant consultants and stakeholders before they are implemented
Maintain an up-to-date record of drawing revisions and amendments issued during construction
Manage day-to-day construction delivery against approved designs, schedule, budget and quality standards
Coordinate contractors, engineers, consultants, suppliers and relevant authorities throughout construction
Lead construction permitting and compliance with local regulations, securing required approvals and inspections
Coordinate final inspections, commissioning and handover documentation to ensure readiness for completion.
Monitor progress, costs and contractor performance, managing risks, delays and progress claims
Requirements
Professional degree in Architecture (registration or licensing as an architect in Armenia is an advantage)
Proficiency with architectural design and documentation software (e.g., AutoCAD, Revit, SketchUp, or equivalent)
5+ years of experience as a Construction Project Manager or in a senior construction management role, ideally combined with an architectural background, preferably on complex, large-scale construction projects
Proven practical experience in Armenia with construction permitting, completion and commissioning procedures, including obtaining construction approvals and completion/occupancy permits
Strong knowledge of Armenian construction legislation, technical standards and statutory requirements
Proven experience coordinating contractors, engineers, design consultants and governmental authorities
Strong organizational, communication, negotiation, problem-solving and stakeholder-management skills
Ability to manage multiple stakeholders and deliver against strict deadlines
Fluency in Armenian and English
Willingness to travel regularly to project sites
Location: Malta; Spain; France; Isle of Man; Gibraltar
Neo Group
is a Malta-based startup offering
B2B
services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a
network
of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Unlock your full potential as a
Country Manager
. Neo Group is a B2B services company, recruiting on behalf of our partners. In this unique B2B role, you will take ownership of a major partner account and its portfolio within
a highly lucrative, targeted European market
. You won't just be overseeing regional strategy; you will be assisting the partner's operational performance, connecting the partner's goals with our internal teams. If you possess a data-driven mindset, strong leadership skills, and a passion for scaling local markets, we would love to hear from you!
What we want you to do:
Regional Performance & Reporting:
Report on the performance of the specific country that the partner operates in, ensuring alignment with their regional growth and ROI objectives.
Website & Affiliate Optimization:
Continuously monitor and optimize the partner's regional websites for an exceptional user experience, and oversee localized affiliate activities to ensure compliance and drive acquisition growth.
Market Analysis & Strategy:
Conduct thorough market studies and competitor comparisons, crafting comprehensive, data-backed go-to-market strategies tailored to this specific European territory.
Localization & Promotion:
Champion the nuances of this specific market to ensure seamless adaptation across all teams. Discover and implement innovative methods to promote the partner's products.
Stakeholder Collaboration:
Collaborate closely with Team Leads, department heads, and internal stakeholders to maintain alignment on all regional and operational goals.
Requirements
Market Leadership:
Proven experience as a Country Manager, market lead, or in a similar role owning performance for a local or regional market, preferably a French-speaking European market.
Target Market Fluency:
Full professional proficiency in
French
(essential for managing the localized partner portfolio, reviewing regional content, and analyzing market data), plus professional working proficiency in English (B2 or higher).
Performance & Reporting:
Strong analytical skills, with the ability to report on country performance, interpret market and channel data, and recommend actions that support the partner's regional growth and ROI objectives.
Website & Affiliate Oversight:
Experience monitoring and optimizing regional websites for user experience, and overseeing localized affiliate activity to support compliant acquisition growth.
Market Analysis & Strategy:
Experience conducting market studies and competitor comparisons, and turning those insights into data-backed go-to-market strategies for a specific territory.
Localization & Promotion:
Ability to champion local-market nuance across internal teams and to identify practical ways to promote the partner's products in the territory.
Stakeholder Collaboration:
Excellent communication and stakeholder-management skills, with a track record of connecting a partner's local goals with internal teams (marketing, content, CRM, affiliates and operations).
Industry Experience:
Experience in management, business development, affiliate or CRM work in the iGaming industry is a plus.
Benefits
🚀 Join us on an exciting journey to shape and revolutionize a new brand in the market.
💼 Get ready to enjoy a comprehensive compensation and benefits package designed to enrich your work-life balance and well-being. This package includes a competitive salary, health insurance coverage, access to our on-site gym for a healthy lifestyle, complimentary breakfast and lunch to fuel your day, and a range of diverse social events to foster team spirit, belonging and collaboration.
🌍 Experience an international work environment with a passionate, motivated and professional team.
🏢 Be a part of our modern office space in Ta’Xbiex, conveniently located close to all amenities and one of Malta's most sought-after marinas.
Being part of Neo Group means more than just a job. It's about being a part of a vibrant community with over 40 nationalities across 8 global locations. As we embrace a thrilling phase of hyper-growth and scale-up, our success is fueled by the diversity and talent of our team—potentially including you!
Explore Neo Group Further:
For more details about life and careers at Neo Group, visit our
Career Website
, connect with us on
Instagram
, and engage with us on
LinkedIn
.
Ready to redefine the future of B2B services with us? Apply today and become a part of something truly spectacular!
Задачи:
— Развивать продуктовую стратегию Снизим.ру и формировать roadmap.
— Анализировать пользовательские сценарии и находить точки роста продукта.
— Развивать каталог и страницы финансовых продуктов: кредиты, займы, карты и другие направления.
— Улучшать воронку: от первого посещения сайта до выбора предложения и отправки заявки партнеру.
— Работать над ростом конверсии, вовлеченности и возвратности пользователей.
— Формулировать и проверять продуктовые гипотезы.
— Планировать и проводить A/B-тесты, оценивать их результаты.
— Работать с продуктовой аналитикой: строить воронки, сегментировать пользователей, анализировать поведение и причины потерь на разных этапах.
— Совместно с дизайнерами улучшать UX/UI и пользовательские сценарии.
— Формировать требования для команды разработки и участвовать в приоритизации задач.
— Изучать конкурентов и лучшие практики российских и зарубежных маркетплейсов.
— Развивать механики персонализации и подбора наиболее релевантных предложений для пользователя.
— Искать новые продуктовые механики и направления монетизации.
Требования:
— Опыт работы Product Manager от 3 лет.
— Практический опыт развития финансовых маркетплейса, СРА-сетки.
— Понимание того, как устроены marketplace-продукты: каталог, поиск, фильтрация, карточки предложений, рекомендации, ранжирование, сравнение.
— Опыт системной работы с продуктовыми метриками и воронками.
— Умение принимать решения на основе данных, а не только субъективных предположений.
— Опыт проведения продуктовых экспериментов и A/B-тестов.
— Умение самостоятельно находить проблемы продукта и превращать их в конкретные гипотезы и задачи.
— Опыт взаимодействия с разработкой, дизайном и аналитикой.
— Понимание unit-экономики и основных моделей монетизации digital-продуктов.
Будет большим плюсом:
— Опыт работы в финансовом маркетплейсе, fintech или lead generation.
— Опыт с банковскими продуктами, МФО, кредитами, картами или страхованием.
— Опыт развития SEO-driven продуктов с большим объемом органического трафика.
— Опыт построения рекомендательных систем и персонализации.
— Опыт работы с продуктами с высокой посещаемостью и большими объемами данных.
Какого человека мы ищем:
— Продуктового человека, который умеет самостоятельно погружаться в цифры, видеть проблемы и возможности, генерировать гипотезы и доводить их до измеримого результата.
Задачи:
— Формулировать и тестировать гипотезы по улучшению конверсии на всех этапах воронки;
— Определять позиционирование продукта на основе глубокого анализа ценности для пользователя и конкурентной среды;
— Разрабатывать Go-to-Market стратегии для запуска новых курсов и модулей, отвечая за их финансовый результат;
— Работать с метриками (ARPU, ARPPU, Retention) как с основным инструментом управления.
Требования:
— Опыт в Product Marketing в ed tech и/или трейдинге;
— Понимание темы трейдинга и финтеха;
— Самостоятельность, проактивность и готовность предлагать решения;
— Сильная продуктовая логика: MVP, гипотезы, аналитика, итеративные улучшения;
— Опыт работы с кросс-функциональными командами;
— Свободный английский (B2+) - для работы с англоязычной аудиторией и партнёрами;
— Международный опыт или работа с англоязычными рынками - большой плюс.
Условия:
— Удаленный формат работы с возможностью посещать офис в Москве в перспективе;
— Оформление по B2B / ИП.
Задачи:
— Планировать спринты, проводить декомпозицию и синхронизации со стейкхолдерами;
— Принимать и анализировать входящие запросы на изменение IT-продукта;
— Работать с требованиями стейкхолдеров и оценивать сроки реализации;
— Координировать работу кросс-функциональной команды разработки;
— Контролировать сроки, загрузку команды, capacity и выполнение задач;
— Организовывать взаимодействие со смежными IT-командами;
— Участвовать в постановке и описании задач для разработки;
— Проводить сдачу реализованных задач стейкхолдерам;
— Управлять рисками, изменениями и зависимостями проекта;
— Вести проектную документацию в Confluence: паспорт проекта, протоколы встреч, описание работ;
— Формировать и поддерживать актуальный план проекта, в том числе с использованием диаграммы Ганта;
— Работать с delivery-метриками и улучшать процессы команды;
— Координировать подготовку релизов и проводить первичный мониторинг после запуска.
Требования:
— От 5 лет в роли Project Manager в IT;
— Самостоятельное ведение проекта с командой от 10 человек либо параллельное управление несколькими небольшими командами;
— Работа с кросс-функциональными командами: Backend, Frontend, Mobile, QA, аналитика, дизайн и др.;
— Управление разработкой web или mobile-продуктов;
— Понимание принципов работы Backend и Frontend на уровне, достаточном для декомпозиции и обсуждения технических задач;
— Уверенное знание Agile-подходов: Scrum, Kanban, LeSS;
— Практическое применение Sprint Planning, Sprint Review, Retrospective, Backlog, Story Points, Velocity, Cycle Time, Capacity Planning и WIP Limits;
— Навык работы с delivery-метриками и использования их для контроля и улучшения процессов;
— Понимание GitFlow;
— Знание GitHub или GitLab будет преимуществом;
— Умение строить Business Flow и User Flow;
— Сильные навыки коммуникации и взаимодействия со стейкхолдерами;
— Свободное владение казахским и русским языками.
Условия:
— Ежегодный грейдинг с пересмотром профессионального уровня и дальнейших возможностей роста, ежегодные и проектные бонусы по результатам работы;
— Корпоративная скидка на Invictus Go;
— Активная корпоративная культура: тимбилдинги, внутренние мероприятия, спортивные активности и совместные командные события;
— Работа в сильной кросс-функциональной продуктовой команде;
— Возможность напрямую влиять на процессы разработки, качество delivery и командные процессы;
— Участие в развитии IT-продуктов компании и запуске новых решений.
МЫ ПРЕДЛАГАЕМ:
финансовую стабильность и надежность: компания-лидер на рынке микрофинансовых услуг с 2008 года, входит в ТОП-100 лучших работодателей (рейтинг HH.ru)
работу в соответствии с законодательством РФ во всех аспектах деятельности, в т.ч. официальное трудоустройство, ДМС, ежегодная индексация оклада и прозрачная система мотивации, выплаты без задержек
удаленный или гибридный формат работы и поддержку профессиональной команды, наставников
дружелюбную атмосферу и яркую корпоративную культуру с ежегодными конференциями, тимбилдингами, митапами
ЧЕМ ПРЕДСТОИТ ЗАНИМАТЬСЯ:
процессом продаж: отвечать за процесс продаж кредитных продуктов новым и повторным клиентам
операционным мониторингом: выстраивать мониторинг воронок, настраивать отчёты, алерты и процессы реагирования
гипотезами и улучшениями: придумывать и тестировать гипотезы, связанные с улучшением ключевых показателей воронки
курированием проектов: связанных с клиентскими воронками — идентификацией клиентов по 115-ФЗ, биометрической идентификацией, работа с анкетными данными, платёжными средствами и внутренними/внешними системами
взаимодействием с IT: руководить ИТ-командой для оперативного решения проблем воронок, ставить задачи аналитикам и разработчикам
аналитикой и сегментацией: оперативная клиентская сегментация, локализация проблемных воронок продаж, операционная отчётность
AI-автоматизацией: применение Claude и другие AI-системы для автоматизации рутинных процессов
МЫ ОЖИДАЕМ ОТ ТЕБЯ:
опыт работы: 5 и более лет, в крупных интернет-компаниях на должностях, связанных с контролем процесса продаж (МФО, цифровые банки, страховые, образовательные компании, маркетплейсы, интернет-ритейл)
цифровая воронка: отличное понимание цифровой воронки продаж массовым розничным клиентам
работа с IT: опыт плотного взаимодействия с ИТ-командой, постановка задач аналитикам и разработчикам
отчётность: навык построения операционных отчётов, связанных с процессами продажи, и их мониторинга
сегментация: навыки оперативной клиентской сегментации и локализации проблем воронки продаж
AI-инструменты: опыт работы с AI, преимущественно Claude
большими плюсами будут:
опыт автоматизации рутинных процессов через Claude или другие AI-системы, понимание кредитного цикла (идентификация, сбор данных, принятие решения, продажа доп. сервисов, обслуживание, повторные продажи), особенностей 115-ФЗ и 152-ФЗ
Задачи:
— вести проекты и инициативы от постановки задачи до результата
— структурировать неоднозначные бизнес-задачи, формировать план работы и предлагать варианты решения
— координировать работу нескольких команд и функций
— управлять бэклогом, сроками, зависимостями и статусом ключевых задач
— организовывать рабочие встречи и проектные синхронизации, фиксировать решения и контролировать выполнение договорённостей
— самостоятельно собирать и анализировать информацию для принятия решений
— готовить управленческие материалы: презентации, аналитические записки, статусы и executive.
Требования:
— самостоятельность и ownership, структурное и системное мышление
— умение держать несколько потоков работы одновременно
— сильная исполнительская дисциплина, умение договариваться и добиваться выполнения договорённостей
— способность быстро разбираться в новой предметной области
— уверенная письменная и устная коммуникация
— умение коротко и понятно формулировать сложные вещи.
Будет плюсом:
— опыт 3–6 лет в стратегии, project management, бизнес-анализе, консалтинге, продуктовой или трансформационной команде
— опыт ведения кросс-функциональных проектов
— опыт работы с руководителями разных уровней, уверенное владение PowerPoint и Excel
— опыт работы с Jira / Confluence
— понимание банковского или финансового бизнеса
Условия:
— комфортный современный офис на Кутузовском, 32
— корпоративный спортзал и зоны отдыха
— уникальная система обучения Сбера для профессионального и карьерного развития, семинары, тренинги, конференции
— программа адаптации и помощь руководителя на старте
— ДМС, страхование от несчастных случаев, социальные гарантии
— гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
— подписка Прайм с возможностью совместного использования на трёх близких
— вознаграждение за рекомендацию друзей в команду Сбера
— корпоративная пенсионная программа
— корпоративные мероприятия.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As a Global Security Program Manager on Notion’s Global Safety & Security team, you’ll help protect our people, workplaces, and operations across a distributed global portfolio. This role exists to bring greater consistency to physical security programs as Notion scales—strengthening technology, vendor operations, incident readiness, and local execution without losing the welcoming experience we want employees and guests to feel. You’ll work across Workplace, People, IT, Legal, business leaders, vendors, and building partners, balancing hands-on operations with repeatable program design. This is a remote role based in the United States, with travel to Notion offices, events, and other locations expected—up to 50% based on operational needs.
A GREAT TUESDAY:
- Review regional differences in access control or visitor management and turn them into clear priorities for the global parity project.
- Work with a vendor or building manager to resolve a security gap, balancing local context with global standards.
- Draft an incident update, using AI to improve clarity, then validate the details and judgment behind the message.
- Coordinate international project work while responding thoughtfully to an urgent operational issue.
WHAT YOU'LL ACHIEVE:
- By your 90th day, kick off a global physical security parity project that creates shared visibility into regional practices, gaps, and priorities.
- By your 90th day, use AI to accelerate clear, effective communications, reduce busywork, and keep detail-heavy work accurate and reviewable.
- By the end of your first year, take ownership of Notion’s physical security technology program, improving how systems, data, and operating practices support safe and resilient workplaces.
- By the end of your first year, demonstrate program ownership in one major physical security or safety pillar, such as business continuity and disaster recovery, event security, travel risk management, monitoring operations, crisis management, guard force operations, or governance.
- By the end of your first year, deliver multiple international projects with clear plans, sound judgment, and effective coordination across regions, vendors, and cross-functional partners.
SKILLS YOU'LL NEED TO BRING:
- Demonstrated ability to own physical security or safety programs across multiple sites or regions, including security technology, access control, incident response, or vendor operations.
- Effective project management skills, with the ability to move multiple international projects from ambiguity to clear plans, decisions, and delivery.
- Clear, thoughtful communication with internal partners, vendors, building management, and local stakeholders—especially when translating security requirements into practical action.
- A service-oriented approach and eagerness to help create secure, welcoming workplace experiences; you bring curiosity, ownership, and sound judgment to how you work with others.
- Novice AI proficiency and a willingness to use AI as a practical collaborator for communication, accuracy checks, documentation, and reducing repetitive work.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $208,000 – $233,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support
diversity, equity & inclusion
wherever we do business.
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during
Central hours (9am to 6pm CT)
and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Bogota, Colombia, providing support during 9am to 6pm Central Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Newark, NJ; Greater New York City Area
Workplace: hybrid
Role Overview:
We are looking for a driven Product Manager to lead our mobile merchant experience and drive growth in the multi-location POS capabilities. In this role, you’ll work with the head of product to drive product strategy, roadmap prioritization, and delivery of NRS’ POS capabilities and experiences.
You’ll work cross-functionally with engineering, design, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that solve real operational challenges for NRS merchants.
This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter.
Why join us:
Build a major new product line with meaningful ownership and influence from day one.
Help shape technology that empowers independent restaurant operators and small businesses.
Join a collaborative, execution-focused team that values speed, customer empathy, and product excellence.
Competitive compensation, strong benefits, and significant opportunities for growth and impact.
What You’ll Do:
Own the full product lifecycle—from customer discovery and strategy through launch, adoption, and continuous iteration.
Spend significant time with NRS merchants and staff to deeply understand workflows, operational pain points, and unmet needs.
Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences.
Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision.
Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives.
Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption.
Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation.
Define and monitor key product metrics, using data to continuously improve product performance and customer outcomes.
Serve as the internal subject matter expert for your products and advocate for the voice of the customer across the organization.
What We’re Looking For:
5+ years of Product Management experience building and scaling SaaS products.
2+ years of experience leading mobile features and experiences.
Strong experience building products for SMB or consumer-oriented users, with a deep appreciation for usability and operational simplicity.
Exceptional product discovery, prioritization, and problem-solving skills.
Proven ability to simplify complex workflows into elegant, intuitive user experiences.
Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and drive alignment.
Comfortable operating in a fast-paced, iterative environment with high ownership and accountability.
Ability to work hybrid from an NRS office three days per week.
Bonus
Experience in the POS space.
Familiarity with ordering, payments, inventory management, or loyalty.
More Benefits:
An exciting and challenging job with talented people around.
Referral program – get rewarded for helping us grow the team with talented people.
Health, Dental, Vision, & 401k.
PTO – including vacation, sick leave, and holidays.
Commuter Benefits Program.
Short and Long Term Disability.
Flexible working arrangements.
Tuition Reimbursement Program, and more.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
National Retail Solutions (NRS) builds technology that helps small businesses thrive. We provide point of sale systems, payments, ecommerce, loyalty, and other tools that empower independent retailers nationwide.
Location: APAC Remote; EMEA Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Lauren, Senior Manager of Customer Success at
Customer.io
, and I'm looking for a Customer Success Manager to join our Mid-Market, APAC or EMEA team.
You'll own the success of a dedicated portfolio of roughly 40-60 Mid-Market customers — acting as their strategic advisor from onboarding through long-term adoption, and driving commercial outcomes across your book of business. You'll partner closely with Account Management, Technical Support, Product, Solutions, and Engineering to help customers realize real value throughout their lifecycle.
We don't need you to be a marketing expert or a deeply technical one. We need someone who's an expert at asking the right questions — someone who digs until they find the real problem, not just the reported one, and who can influence a customer to make progress and move through blockers. You'll be curious and eager to understand our app well enough to take a customer's use case and turn our features into outcomes that matter to them.
What we value
Curiosity about the business behind the customer:
You're genuinely interested in how companies operate and enjoy learning your customers' industries and goals. You ask about the
why
behind a request before recommending a solution.
Trusted advisor, not ticket-taker:
You build relationships that turn you into a strategic partner rather than someone who simply answers questions. You have well-formed opinions about customer experience and aren't shy about sharing them.
Ownership of commercial outcomes:
You see CS as a value and growth engine. You take ownership of outcomes across your book and naturally look for opportunities to create more value, partnering with AM on retention and expansion.
Comfort in ambiguity:
You thrive on complex, open-ended customer challenges — bringing together business context, technical understanding, and creativity to solve them. You're calm under pressure, highly organized, and able to juggle competing priorities across a full portfolio.
AI-forward thinking:
You're comfortable using AI tools to improve your own productivity and your customers' outcomes, and you bring a growth mindset toward experimenting with new AI-powered ways of working.
What you'll do
Manage a dedicated portfolio of ~40-60 Mid-Market customers as their strategic partner across the full customer lifecycle
Lead onboarding — running kickoffs and milestone check-ins, and guiding customers to their first measurable outcomes
Build a deep understanding of each customer's goals and translate them into measurable, mutual success plans
Provide proactive, consultative guidance through regular strategic touchpoints and value-driven conversations
Monitor customer health, spot adoption trends, and address risks before they impact success
Partner with Account Management to support retention and expansion, and coordinate with Technical Support, Product, Solutions, and Engineering when deeper expertise is needed
Own escalations end to end — from identification through resolution — keeping customers informed and confident throughout
Advocate for your customers internally by sharing product feedback and influencing improvements to the customer experience
Drive AI adoption across your portfolio — coaching customers on AI-powered solutions and modeling what AI-native Customer Success looks like
Contribute to the broader CS organization by sharing best practices, improving playbooks, and participating in webinars and enablement initiatives
What we're looking for
2+ years as a Customer Success Manager for technical products, in a SaaS environment
Experience communicating with software developers in a technical capacity
Opinionated about customer experience — you should have well-formed views in order to give customers strategic advice
Fluency in French, Russian, and/or Spanish (we are prioritizing multilingual candidates for this role)
Located in Australia, New Zealand, United Kingdom or Ireland
Bonus: experience designing lifecycle messages
Compensation & Benefits
We believe in transparency. The salary for this role is
$80,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
45-minute video call with Hiring Manager
45-minute Homework Review Call + feedback with potential team members
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Oklahoma, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Role
Nebius is building next generation, high density AI infrastructure, and we are looking for a
Data Center Operations Manager - Critical Infrastructure
to own the performance, reliability, and operational excellence of our data center facilities.
This is a
critical facilities leadership role
, responsible for
power, cooling, and environmental systems
that support GPU driven workloads. You will ensure our sites operate with
maximum uptime, efficiency, and safety
, while also supporting
capacity expansion and infrastructure improvements
as we scale.
Unlike a pure construction role, this position is focused on
steady-state operations, incident management, and long term facility performance
, with involvement in
commissioning and new site readiness
where needed.
Responsibilities:
Critical Facilities Operations
Own day to day operations of
electrical and mechanical systems
including UPS, generators, switchgear, PDUs, chillers, CRAH/CRAC units, and cooling infrastructure
Ensure
high availability and uptime
of all critical systems supporting data center operations
Lead
incident response
for facility related events, including root cause analysis and corrective actions
Monitor system performance via BMS/DCIM and drive improvements in reliability and efficiency
Maintenance & Vendor Management
Oversee
preventive and corrective maintenance programs
for all facility systems
Manage and hold accountable
third party vendors and service providers
Ensure all maintenance activities follow
SOPs, EOPs, and MOPs
Drive standardization and continuous improvement of operational procedures
Capacity, Efficiency & Optimization
Partner with engineering and operations teams on
capacity planning and infrastructure scaling
Monitor and improve
PUE and overall energy efficiency
Identify and implement
reliability and sustainability improvements
across facilities
Support high density environments, including
air and liquid cooling strategies
aligned with modern AI workloads
Compliance, Safety & Risk Management
Ensure compliance with
local regulations, safety standards, and industry best practices
Maintain strong adherence to
HSE (Health, Safety, Environmental)
standards
Lead audits, inspections, and documentation for operational readiness
Act as the primary point of contact for
facility related regulatory interactions
Commissioning & Site Readiness (Light but Important)
Support
commissioning, testing, and handover
of new or expanded infrastructure
Participate in
FAT/SAT and system validation
for critical equipment
Ensure smooth transition from
construction to steady state operations
Validate that systems are operationally ready with proper documentation and procedures
Cross-Functional Collaboration
Partner closely with:
Data Center Operations teams
Infrastructure & deployment engineers
Network and hardware teams
Act as the
bridge between facilities and IT infrastructure
, ensuring both layers operate seamlessly (a key distinction in Nebius environments)
Support broader operational goals around
scalability, reliability, and standardization
Requirements:
7–10+ years of experience in
data center or mission critical facilities operations
Strong hands on knowledge of
critical infrastructure systems
:
Electrical distribution (UPS, generators, switchgear)
Cooling systems (chillers, HVAC, CRAH/CRAC, liquid cooling exposure preferred)
Experience operating in
high availability environments
with strict uptime requirements
Proven experience managing
vendors, maintenance programs, and incident response
Familiarity with
BMS/DCIM systems and operational monitoring
Experience developing and enforcing
SOPs, EOPs, and MOPs
Strong understanding of
safety, compliance, and regulatory requirements
Preferred:
Experience in
hyperscale, colocation, or AI/GPU driven data centers
Exposure to
high-density environments and advanced cooling solutions
Experience supporting
new site builds, commissioning, or expansions
Basic understanding of
IT infrastructure (rack, power distribution, hardware)
to effectively partner with engineering teams
Key employee benefits:
Health insurance:
100% company-paid medical, dental and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave
: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance:
Company-paid short-term, long-term and life insurance coverage.
Compensation
We offer competitive salaries, ranging from $120,000 - $145,000 based on your experience
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Credit-based and consumption-based offerings are becoming central to how GitLab monetizes. The systems that meter, rate, and bill that consumption sit underneath all of it. You'll own the backend usage billing pipeline and its product direction while supporting the Monetization Platform and Infrastructure team as it modernizes the foundations underneath it.
When another GitLab team launches a credit-consuming capability, you'll help them make it billable across GitLab.com, self-managed, and GitLab Dedicated. This is a technical, systems-oriented product role: success means building a monetization platform other teams can launch on quickly and correctly, rather than shipping customer-facing UI.
What you’ll do
Own the product direction for metering, aggregation, and rating in GitLab's usage billing pipeline, including the Zuora and CustomersDot integrations that turn usage into invoiced revenue.
Make onboarding a new credit-consuming capability a repeatable process rather than a bespoke project each time.
Partner with product teams on what to instrument, how to meter and price usage across GitLab.com, self-managed, and GitLab Dedicated, and what it takes to be billable on launch day. Stay ahead of their roadmaps so billing doesn't delay launches.
Prioritize pipeline scalability, performance, and reliability as consumption grows, balancing those investments against new capability enablement.
Own billing defect detection and remediation so errors surface before they reach a customer's invoice and billing outcomes remain auditable.
Support the Monetization Platform and Infrastructure team by framing problems, explaining the value of platform investments, and prioritizing them against operational risk.
Define and track measures of billing accuracy, pipeline reliability, cost to serve per capability, and time to monetize so teams can make informed pricing decisions.
What you’ll bring
Experience owning the product direction of consumption- or usage-based billing systems.
Experience with Zuora or a comparable billing and revenue platform, and an understanding of how product and finance systems interact.
Experience with prepaid, commitment, or credit-drawdown pricing models (balances, reservations, overage, expiration) and the edge cases they create in billing and revenue.
Experience launching new products or pricing models while coordinating across engineering, Finance, Legal, Compliance and go-to-market teams.
Ability to bring together teams you don't manage around work their launches depend on.
Experience defining problems for platform or backend teams whose users are often other teams.
Clear written communication in an all-remote, asynchronous environment; you'll use issues, epics, and direction pages to lead.
Familiarity with developer tooling, financial audit or revenue recognition, or an engineering background can help, but isn't required.
You use AI tools as part of how you work: prototyping, analysis, spec writing, and investigation.
About the team
In Monetization, we coordinate across engineering, Finance, Legal, Compliance and go-to-market on new products and pricing models. Our remote, asynchronous work uses written issues, and epics to keep decisions visible.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоjuniorAthens, Greece
Athens, Greece
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоMalta; Spain; France; Isle of Man; Gibraltar
ГибридSan Francisco, California; New York, New York
УдалённоRemote - Colombia
ГибридNewark, NJ; Greater New York City Area
APAC Remote; EMEA Remote
Oklahoma, United States
УдалённоseniorRemote, United Kingdom; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only