Вакансии

О проекте Международный проект в области AI Security, связанный с разработкой сред, которые помогают LLM-моделям проходить обучение с подкреплением для задач, связанных с кибербезопасностью. Эти среды содержат задания в различных областях кибербезопасности (пентестинг, реагирование на инциденты, эксплуатация, вредоносное ПО и т.д.), цель — создавать достаточно сложные задачи, чтобы модель допускала ошибки, но которые остаются решаемыми для профессиональных специалистов. Важно: это не классическая позиция Pentester или Red Team Engineer. Основная задача — создавать сложные, но реалистичные и проверяемые security-сценарии, в которых LLM-модели совершают ошибки именно из-за недостатков в рассуждении (reasoning), а не из-за неоднозначных инструкций или ограничений среды. Задачи: — Проектировать security-сценарии для оценки и обучения LLM-моделей — Создавать environments с использованием GitHub, Slack и других инструментов, встречающихся в реальной разработке — Разрабатывать задачи, требующие сложного многошагового reasoning — Моделировать реальные offensive security-сценарии (supply chain attacks, malicious pull requests, exploitation через GitHub Actions и другие техники) — Проверять разработанные сценарии на нескольких frontier-моделях и анализировать причины их ошибок — Формулировать ожидаемое поведение модели и описывать, почему конкретная ошибка считается reasoning failure — Автоматизировать создание и проверку задач с использованием Python и других инструментов Требования: — 5+ лет практического опыта в Offensive Security, Application Security или Web Penetration Testing — Практический опыт AI Red Teaming / LLM Security — Глубокое понимание современных техник атак и поверхности атаки веб-приложений, API, GitHub, CI/CD и связанных экосистем — Практический опыт проведения penetration testing и исследования безопасности приложений — Опыт разработки на Python и/или JavaScript — Навыки статического и динамического анализа кода (Python, JavaScript, Java) — Умение самостоятельно исследовать новые направления, проектировать сложные сценарии и объяснять результаты своей работы — Свободный английский язык (Upper-Intermediate / B2+) — Практический опыт работы с современными LLM-моделями — Понимание особенностей их работы, ограничений и типичных failure modes — Интерес к AI Security и исследованию поведения LLM — Опыт работы с Agentic AI, AI Agents или Model Evaluation Будет большим плюсом: — Опыт исследований безопасности GitHub Actions, CI/CD, Supply Chain Security — Сертификаты OSWE, eWPTXv2, OWEE, OSWA или аналогичные — Публикации, write-ups, участие в Bug Bounty, HackTheBox, TryHackMe, Pwn2Own или других исследовательских проектах — Способность придумывать новые, не похожие на существующие сценарии атак, которые сломают сильную модель, исследовательское мышление и креативность Условия: — B2B-контракт (с ИП) — Оплата в долларах США — Part-time/Full-time: почасовая оплата за выполненные задачи, 1 задача занимает около 10-12 часов — Локация — строго вне РФ/РБ

Own the end-to-end product strategy and roadmap for a key product area, translating company priorities into a clear, prioritized plan of execution. Lead cross-functional initiatives, aligning Engineering, UX, Clinical, Legal, and Commercial partners around a shared vision and set of goals.

Location: Singapore About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking an Enterprise Account Executive, Industries – Manufacturing to lead Anthropic’s go-to-market in Taiwan from our Singapore hub. You will bring Claude to Taiwan’s leading high-tech manufacturers in semiconductors, electronics, and the AI hardware supply chain, helping them apply AI across engineering, operations, supply chain, and corporate functions. You will own the full sales cycle with C-suite and senior technical stakeholders, working with Product, Engineering, Applied AI, and Partnerships to shape solutions that fit the market. As one of Anthropic’s first commercial presences covering Taiwan, you will also help define our regional strategy and build the foundation for long-term growth, in a way that reflects Anthropic’s mission to ensure the world safely makes the transition through transformative AI. Key responsibilities Meet and exceed revenue targets by winning new enterprise accounts and expanding existing ones, while landing flagship references across Taiwan’s semiconductor, electronics, and broader manufacturing sectors Build and execute a territory plan that reflects Taiwan’s manufacturing landscape, including its buying behavior, regulatory environment, and data residency expectations Lead consultative sales with C-suite and senior technical leaders, positioning AI as a driver of business transformation Translate Claude’s technical capabilities into clear business value for manufacturing use cases Run technical discovery with engineering leaders and speak credibly about security, IP protection, and deployment options with customers whose designs and process data are their most sensitive assets Partner with Product, Engineering, Applied AI, and Partnerships to design tailored solutions and support complex deals Build co-sell motions with hyperscaler and system integrator partners, including joint customer engagements and marketplace procurement, to extend reach across the territory Identify new use cases and feed customer and market insights back into the product roadmap Represent Anthropic with customers, partners, and industry stakeholders in Taiwan, including conversations about the safe and responsible use of AI Minimum qualifications 10+ years in enterprise sales, business development, or account management, including selling to semiconductor, electronics, or other manufacturing customers in Taiwan Deep understanding of Taiwan’s high-tech manufacturing ecosystem, including how leading companies organize engineering, manufacturing, and supply chain functions, and where AI creates measurable value Track record of closing complex, multi-stakeholder enterprise deals Existing commercial network among Taiwan-based enterprises Fluency in Mandarin and English, with strong written and verbal communication and presentation skills Strong commercial judgment and the ability to work independently in a fast-moving, early-stage market Based in or willing to relocate to Singapore, with eligibility to work there and willingness to travel frequently to Taiwan Bachelor’s degree in a related field or equivalent experience Preferred qualifications Experience selling AI/ML, cloud, data platforms, or enterprise SaaS into manufacturing, semiconductor, electronics, or industrial sectors Experience co-selling with hyperscaler, channel, or SI partners Familiarity with regional data residency, AI governance, IP protection, and enterprise procurement requirements Interest in or experience with advanced AI systems and their safe development Understanding of Taiwan’s competitive and sovereign AI market, including hyperscaler presence, government-backed local models, and manufacturers building their own models Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Product Counsel, you will be a hands-on legal partner to the teams building Claude for consumers and businesses. You'll work across Claude's apps, subscriptions, growth programs and enterprise offerings, moving to wherever the need is greatest. You'll learn from experienced product lawyers, get close to the product quickly, and take on more ownership as you go. This is a generalist role for someone who wants range, likes a fast pace, and is ready to do the routine work and the novel work with the same care. Key responsibilities Partner with Product, Engineering, Design and other cross-functional teams to give clear, practical legal guidance from early ideas through launch Review product launches across Claude's consumer and enterprise offerings, spotting issues early and helping teams find a path forward Advise on subscriptions, pricing, promotions, billing and other growth programs, including consumer protection and marketing rules Support enterprise and regulated-industry products on topics such as admin controls, customer commitments and enterprise readiness Draft and review user-facing terms, disclosures, in-product copy and marketing claims Pull in privacy, commercial, IP, safety and other specialists, then return one integrated answer to your product partners Build guides, templates and AI-powered workflows so routine questions get answered quickly and the team can focus on novel ones Pick up new areas as priorities shift, and help with incidents and escalations when they come up Minimum qualifications Hold a law degree (JD, LLB, or equivalent) and meet the local licensing requirements to work as in-house counsel where you'll be based At least 4 years of relevant legal experience, with exposure to technology, consumer or regulated products Experience advising business or product teams directly, not only other lawyers Working knowledge of at least two of: consumer protection, privacy, advertising and marketing law, technology transactions, IP, or regulated industries Curiosity about how AI products work, and the ability to pick up technical concepts quickly A habit of making a clear recommendation, even with incomplete information Comfort moving between assignments as priorities change, with no job too big or too small Clear, concise writing that non-lawyers can act on Openness to feedback and a track record of improving quickly Experience using AI tools in your legal work, or a strong interest in learning to do so Empathy and a service orientation, with a real commitment to Anthropic's mission Preferred qualifications In-house product counsel experience, or a secondment with a product team Experience with subscription businesses, promotions, or consumer billing Experience supporting enterprise SaaS or regulated customers such as healthcare or financial services Experience building playbooks, self-serve guidance or legal automation Role-specific policy: For this role, we expect all staff to be able to work from our San Francisco office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $335,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Boston, MA; San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Safeguards team plays a critical role in ensuring our AI systems are deployed safely, responsibly, and in line with our values. As an Incident Manager, you will manage Safeguards incidents involving our AI systems from declaration through closure. You will assess severity, bring in the right people from Legal, Communications, Policy, Threat Intelligence, Security, Engineering, and research teams, keep leadership informed, and see follow-up work through. You will also oversee the Safeguards Enforcement on-call queue on a rotating basis, and help build and scale the incident response program, including runbooks, post-incident reviews, and automation of routine work. Important context for this role: in this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a violent, sexual, or psychologically disturbing nature. This role also includes after-hours and weekend incident coverage on a rotating basis. Key responsibilities Serve as incident commander for Safeguards incidents from declaration through closure Assess what qualifies as an incident, propose severity, and coordinate responders across Legal, Communications, Policy, Threat Intelligence, Security, Engineering, and research teams Keep everyone working from the same facts by tracking input from each team, establishing what is known, what has changed, and what is still open, and sending regular updates that executives and partner teams rely on Make sure Legal, Communications, and Public Policy are consulted before decisions that need them, and coordinate any external notifications Run post-incident reviews, assign action items to named owners, and track them through closure Oversee the on-call queue during your rotation as the first responder for urgent requests and escalations to Safeguards Enforcement Triage each request, resolve what you can, route the rest to the owning team, and recognize when a request is the start of an incident Take part in after-hours and weekend incident coverage on a rotating basis Scope and deliver projects that improve the incident response program, such as on-call automation, incident readiness, and post-incident reviews and metrics Draft and maintain runbooks and standard operating procedures Work with Safeguards engineers to automate or reroute requests by writing the decision rules and testing the result Maintain the incident record and the metrics that show leadership how the program is performing Minimum qualifications Experience running incidents or urgent escalations from start to finish in trust and safety, security, platform integrity, crisis management, or a comparable field, and readiness to lead high-severity incidents with support Hands-on experience with incidents where someone was abusing or misusing a product or platform, such as account compromise, fraud, or coordinated malicious activity Ability to make clear decisions under time pressure, record your reasoning, and recognize when a decision belongs to Legal, Policy, or leadership Ability to write short, accurate updates that an executive can act on and that hold up to legal and external scrutiny Experience coordinating people across many functions who do not report to you, securing their commitments, and following through on them Experience improving an operational process on your own initiative, and the ability to tell which steps need a person and which can be automated Willingness to do hands-on queue work as a regular part of the job, and to treat it as a source of information about what is breaking Ability to participate in after-hours and weekend incident coverage on a rotating basis Preferred qualifications Experience joining an incident response function early and helping write runbooks and review processes Experience with incidents involving AI systems Experience with the enforcement steps that follow an incident, such as account actions, law enforcement referrals, or user and customer notifications Experience working with threat intelligence or security investigation teams during an incident Experience with regulatory or external incident reporting and disclosure Experience running an on-call rotation or support escalation queue, including setting and measuring response targets Experience using AI tools to automate triage, summaries, or routine decisions, with checks on quality Working knowledge of SQL or similar tools for analyzing incident and queue data Experience designing and facilitating tabletop exercises Genuine interest in AI safety and responsible technology development The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $245,000 — $285,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote Workplace: Remote WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started.   ROLE OVERVIEW Harvey ships product every week, and every release changes what our customers, our support specialists, and our AI Support agent need to know. Today that knowledge lives across fragmented surfaces, and the gap between what's shipped and what's documented shows up directly in ticket volume, resolution time, and the quality of answers customers get. The CX Knowledge Specialist owns the source of truth: the articles, troubleshooting guides, and product knowledge that specialists and our AI Support agent answer from. You'll consolidate that knowledge into one well-structured foundation built for both people and AI, keep it accurate as the product moves, and use ticket, search, and agent data to decide what to fix next. You'll work alongside our Enablement Specialists, who turn that knowledge into training and get the team ready for each launch. This is a hands-on role for a strong writer and systems thinker who wants to build the knowledge layer an AI-first support organization runs on.   WHAT YOU’LL DO - Audit today's fragmented content surfaces: inventory and tag what exists, flag what's duplicate or stale, and migrate it into one knowledge foundation. - Own the knowledge base: product support articles, troubleshooting guides, how-tos, and product best practices that specialists and the AI Support agent rely on. - Structure knowledge for both humans and AI. Apply taxonomy, metadata, and templates consistently, and write articles that retrieve and chunk cleanly for the AI Support agent as well as for specialists. - Keep knowledge current through every release. Track what Product ships, and update or create the affected articles before launch so they're ready for the Enablement Specialists' training and for the AI Support agent. - Close knowledge gaps at the source by owning the feedback loop. Triage reports of inaccurate, missing, or buried content from downstream teams, then update the source material. - Mine ticket signals, search logs, and agent escalations to find missing content, stale articles, and areas with high deflection potential, then prioritize fixes. - Build AI-assisted workflows for drafting, refreshing, and detecting stale content (prompts, automations, review queues) so knowledge scales without adding headcount. - Run review cycles, ownership assignments, versioning, and archiving so content stays accurate as the product changes weekly. - Serve as the day-to-day contact for SMEs in Product, Engineering, AI Support, and GTM Enablement to get content reviewed, validated, and adopted.   WHAT YOU HAVE - 5+ years of experience in knowledge management, support operations, technical writing, or content operations. - Hands-on experience with knowledge base platforms (Zendesk, Notion, or similar), including structuring, migrating, and maintaining content at scale. - Comfortable using LLMs in your daily workflow, and able to speak concretely to how you've used them to write, maintain, or improve content. - A systems thinker who likes structure, and a strong writer who can turn complex technical or legal-product details into clear, retrievable content. - Comfortable operating at Harvey's pace, where the product changes weekly and content needs to keep up without waiting for a perfect process. - Uses data (ticket trends, search behavior, QA findings) to decide what to write or fix next, rather than working from a static backlog. - Builds strong working relationships with cross-functional SMEs quickly, and can get content reviewed and adopted without direct authority.   COMPENSATION $88,000 - $132,000 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.   #LI-CG1     Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started.   ROLE OVERVIEW Harvey ships product every week, and every release changes what our customers, our support specialists, and our AI Support agent need to know. Today that knowledge lives across fragmented surfaces, and the gap between what's shipped and what's documented shows up directly in ticket volume, resolution time, and the quality of answers customers get. The CX Knowledge Specialist owns the source of truth: the articles, troubleshooting guides, and product knowledge that specialists and our AI Support agent answer from. You'll consolidate that knowledge into one well-structured foundation built for both people and AI, keep it accurate as the product moves, and use ticket, search, and agent data to decide what to fix next. You'll work alongside our Enablement Specialists, who turn that knowledge into training and get the team ready for each launch. This is a hands-on role for a strong writer and systems thinker who wants to build the knowledge layer an AI-first support organization runs on.   WHAT YOU’LL DO - Audit today's fragmented content surfaces: inventory and tag what exists, flag what's duplicate or stale, and migrate it into one knowledge foundation. - Own the knowledge base: product support articles, troubleshooting guides, how-tos, and product best practices that specialists and the AI Support agent rely on. - Structure knowledge for both humans and AI. Apply taxonomy, metadata, and templates consistently, and write articles that retrieve and chunk cleanly for the AI Support agent as well as for specialists. - Keep knowledge current through every release. Track what Product ships, and update or create the affected articles before launch so they're ready for the Enablement Specialists' training and for the AI Support agent. - Close knowledge gaps at the source by owning the feedback loop. Triage reports of inaccurate, missing, or buried content from downstream teams, then update the source material. - Mine ticket signals, search logs, and agent escalations to find missing content, stale articles, and areas with high deflection potential, then prioritize fixes. - Build AI-assisted workflows for drafting, refreshing, and detecting stale content (prompts, automations, review queues) so knowledge scales without adding headcount. - Run review cycles, ownership assignments, versioning, and archiving so content stays accurate as the product changes weekly. - Serve as the day-to-day contact for SMEs in Product, Engineering, AI Support, and GTM Enablement to get content reviewed, validated, and adopted.   WHAT YOU HAVE - 5+ years of experience in knowledge management, support operations, technical writing, or content operations. - Hands-on experience with knowledge base platforms (Zendesk, Notion, or similar), including structuring, migrating, and maintaining content at scale. - Comfortable using LLMs in your daily workflow, and able to speak concretely to how you've used them to write, maintain, or improve content. - A systems thinker who likes structure, and a strong writer who can turn complex technical or legal-product details into clear, retrievable content. - Comfortable operating at Harvey's pace, where the product changes weekly and content needs to keep up without waiting for a perfect process. - Uses data (ticket trends, search behavior, QA findings) to decide what to write or fix next, rather than working from a static backlog. - Builds strong working relationships with cross-functional SMEs quickly, and can get content reviewed and adopted without direct authority.   COMPENSATION $88,000 - $132,000 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.   #LI-CG1     Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey ships product every week, and every release changes what our customers, our support specialists, and our AI Support agent need to know. Today that knowledge lives across fragmented surfaces, and the gap between what's shipped and what's documented shows up directly in ticket volume, resolution time, and the quality of answers customers get. The CX Knowledge Specialist owns the source of truth: the articles, troubleshooting guides, and product knowledge that specialists and our AI Support agent answer from. You'll consolidate that knowledge into one well-structured foundation built for both people and AI, keep it accurate as the product moves, and use ticket, search, and agent data to decide what to fix next. You'll work alongside our Enablement Specialists, who turn that knowledge into training and get the team ready for each launch. This is a hands-on role for a strong writer and systems thinker who wants to build the knowledge layer an AI-first support organization runs on. WHAT YOU’LL DO - Audit today's fragmented content surfaces: inventory and tag what exists, flag what's duplicate or stale, and migrate it into one knowledge foundation. - Own the knowledge base: product support articles, troubleshooting guides, how-tos, and product best practices that specialists and the AI Support agent rely on. - Structure knowledge for both humans and AI. Apply taxonomy, metadata, and templates consistently, and write articles that retrieve and chunk cleanly for the AI Support agent as well as for specialists. - Keep knowledge current through every release. Track what Product ships, and update or create the affected articles before launch so they're ready for the Enablement Specialists' training and for the AI Support agent. - Close knowledge gaps at the source by owning the feedback loop. Triage reports of inaccurate, missing, or buried content from downstream teams, then update the source material. - Mine ticket signals, search logs, and agent escalations to find missing content, stale articles, and areas with high deflection potential, then prioritize fixes. - Build AI-assisted workflows for drafting, refreshing, and detecting stale content (prompts, automations, review queues) so knowledge scales without adding headcount. - Run review cycles, ownership assignments, versioning, and archiving so content stays accurate as the product changes weekly. - Serve as the day-to-day contact for SMEs in Product, Engineering, AI Support, and GTM Enablement to get content reviewed, validated, and adopted. WHAT YOU HAVE - 5+ years of experience in knowledge management, support operations, technical writing, or content operations. - Hands-on experience with knowledge base platforms (Zendesk, Notion, or similar), including structuring, migrating, and maintaining content at scale. - Comfortable using LLMs in your daily workflow, and able to speak concretely to how you've used them to write, maintain, or improve content. - A systems thinker who likes structure, and a strong writer who can turn complex technical or legal-product details into clear, retrievable content. - Comfortable operating at Harvey's pace, where the product changes weekly and content needs to keep up without waiting for a perfect process. - Uses data (ticket trends, search behavior, QA findings) to decide what to write or fix next, rather than working from a static backlog. - Builds strong working relationships with cross-functional SMEs quickly, and can get content reviewed and adopted without direct authority. COMPENSATION $88,000 - $132,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-CG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is looking for a Communications Lead to own external communications for the Claude Platform, our API. The Claude Platform is how many of our customers put Claude to work, and this role shapes how that work is understood beyond Anthropic: from flagship product launches to the steady cadence of capability releases and developer-facing news. You'll sit on the Product Communications team and work day to day with the Platform product and engineering teams, Product Marketing, and Developer Relations. You should understand how developers and enterprises actually build with APIs and be comfortable engaging with developer tools and hold a clear point of view on what makes a product land. Key responsibilities Own communications for the Claude Platform end to end: capability releases, product updates, and the steady cadence of developer-facing news Build and maintain strong relationships with the journalists, newsletter writers, and creators covering AI platforms, enterprise software, and the API economy Prepare Platform leaders to be effective spokespeople for press, podcasts, panels, and the smaller moments in between Partner with Product and Engineering to align external narratives with how these products are sold and supported, and surface customer feedback back to the teams who can act on it Work across press, social, owned, and community channels, with the judgment to know which one carries a given moment and when to coordinate more than one at once Minimum qualifications Experience in communications, PR, or product marketing, including meaningful time on platform, API, developer, or enterprise products An understanding of both developer culture and enterprise buying, and the judgment to read timing and tone when the conversation around AI gets noisy Strong instincts for which product moments deserve the spotlight and which don't, and genuine curiosity about what makes a launch land A demonstrated ability to operate with high agency and low ego, with a bias to action Preferred qualifications 8-10 years of experience in communications, PR, or product marketing Communications experience at a developer platform, API-first, or enterprise software company Existing relationships with reporters and analysts covering AI platforms, enterprise tech, or the developer ecosystem Experience managing communications for AI or ML products Are very online: you follow the right channels, know what's moving through Hacker News and developer social chatter, and catch things early The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $295,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Ireland; London, England, United Kingdom About the Job: We're looking for a Revenue Operations Manager, EMEA to be the go-to operator for our EMEA GTM team. This is a high-impact, highly visible role for someone who wants to shape how a growing region runs, from the first marketing touch to the closed deal and beyond. You'll join our GTM Operations team as the face of operations in EMEA, partnering day-to day with Marketing, SDR, Sales, Solution Engineering, and Customer Success leaders across the lifecycle. You'll turn strategy into the processes, cadences, and insights that move the number. And you won't build alone: a global RevOps team stands behind you with builders and enablement teams to give you the foundation to develop what you design, and enablement to help teach your stakeholders how to be successful. As we build in-region Field Operations coverage, you'll set the playbook for how LaunchDarkly runs in EMEA, and you'll see your impact within your first 90 days, not your first year. If you're a business partner at heart who loves turning ambiguity into rhythm and results, this role is for you. Why This Role Matters: High Impact: You'll own the rituals that make EMEA pipeline and forecasting trustworthy, with a direct line to revenue in one of our key regions. Support EMEA in bringing forecast accuracy within +/- 5% accurate. Strategic Influence: Be the voice of EMEA inside GTM Operations and a trusted partner to regional GTM leadership Break New Ground: Help build in-region operations coverage and set the operating playbook for the region Career Growth: Gain exposure across the full GTM lifecycle, from Marketing and Sales to Customer Success, at a high-growth B2B company Regional Playbooks: Adapt global plays for land, expand, and renewals. Track how playbooks drive conversion and optimize over time. Responsibilities: Business Partnership : Serve as the named operations partner for EMEA's Marketing, Sales & Customer Success leaders. Join their operating meetings, know their number, pipeline, and top risks, and bring insight before you're asked. First Line of Defense : Own intake for EMEA field requests. Answer, route to the right operations team, or escalate, so the field never needs to navigate our org chart. Operating Cadence : Run the EMEA forecast, pipeline, and business review cadence. Inspect pipe hygiene with leaders so each forecast is based on clean data, and each meeting ends in strong data-driven decisions, not updates. Strategy -> Process: Apply our global processes, handoffs, and rules of engagement in EMEA. Own the regional variants and keep them documented. Actionable Insights : Use standard data to find what drives the pipeline, understand what becomes a win, help leaders understand their teams. Recommend the change and see it through. Planning Inputs : Bring what the field knows (territory health, ramp, pipe coverage, and in-market demand generation) to Planning and FP&A so EMEA plans reflect realistic expectations. Adoption & Accountability : Partner with Enablement on new motions and launches, then inspect adoption through the cadence and close the gaps. Voice of the Field : Bring EMEA priorities into operational planning and partner with Systems teams to define clear business requirements. About You: You are a business partner first who thrives at the intersection of strategy, data, and operations. You're fluent in the language of pipeline and forecasting, but just as comfortable sitting with a rep as with a VP. You take ownership of outcomes, not just tasks, and you hold yourself to a high bar. You move fast with an 80/20 mindset, and you can look at a process you built and say "this isn't working" without defensiveness. You know how to influence without authority, and you build relationships before you push for change. You stay curious, embrace feedback, and keep looking for ways to level up yourself and those around you. You’re energized by working across multiple EMEA markets, and you keep a global team aligned from a different time zone. Qualifications: Typically requires 8 years of experience, or equivalent depth of expertise, in Revenue Operations, Sales Operations, Marketing Operations, or a related GTM operations role Experience supporting EMEA GTM teams, ideally in a regional-focused capacity Proven experience running forecast, pipeline, and business review cadences with senior GTM leaders Strong working knowledge of the full GTM lifecycle, including lead management, pipeline generation, sales stages, and customer handoffs Hands-on Salesforce experience, with the ability to write clear business requirements for systems product owners and developers Strong analytical skills, with the ability to turn data into clear, actionable recommendations Experience at a B2B SaaS or high-growth tech company Excellent communication and stakeholder management skills, with the ability to influence without authority Experience with GTM tools like Salesforce, Gong, Looker, Outreach, Cognism About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: United States Overview Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked #3 on Fast Company's Most Innovative Companies list . We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started. The Solution Architect/Technical Implementation Manager is part of the Professional Services team at Smartling. The mission of the team is to help customers rapidly integrate Smartling solutions in a way that is sustainable and scalable. As a Solution Architect, you are the hands-on advisor, technical expert, and problem solver. You will be leading various technical integrations and implementations, solving the most challenging problems in the content localization space, and designing sustainable solutions to support our customers’ growing localization needs. The Solution Architect is an Engineering-adjacent role. Accordingly, a strong technical background is required for this role.  We are looking for a professional who has a track record of successfully designing and implementing enterprise-grade technical solutions, who communicates complex concepts and ideas effectively, and who demonstrates creativity in solving challenging problems for customers. We are considering candidates based in the East and Central time zones only at this time. You Will Interact with both technical and business users to gather requirements, analyze information, and design comprehensive and scalable solutions Effectively and proactively manage process changes with business and technical stakeholders to drive implementations forward Act with precision and urgency to provide customers with best-in-class support, and lead workshops and troubleshooting sessions with customer technical teams to resolve complex issues Continuously articulate best practices to encourage optimal integration and platform adoption, laying the foundation for the long-term success of customers Stay curious about new technologies, develop new tools, and contribute to process improvement You Have A bachelor's degree in Computer Science, Engineering or a related field, or equivalent practical experience 3+ years of relevant experience as a Solution Architect, Technical Consultant, or in a similar customer-facing role that focuses on technical solution design and implementation Strong analytical skills when it comes to complex problems, and are not intimidated by technical challenges 2+ years of applied experience with modern web technologies (e.g. HTTP, HTML, CSS and JavaScript), and REST APIs Excellent communication skills with the capability to advise/persuade technical and non-technical stakeholders Ability to drive outcomes despite complexity, ambiguity or changing scope Familiarity with at least one programming/scripting language and able to read/write scripts A home office setup conducive for working remotely, and ability to work effectively as a remote team member* Preferred but not required Knowledge of Content Delivery Networks (CDN), web servers, and proxy technologies such as Nginx Familiarity with Content Management Systems (CMS) Software development experience Experience with file engineering and regular expressions Hands-on experience with Splunk, Kibana or similar technologies Experience with translation, localization, and internationalization processes and/or fluency in multiple languages You Will Enjoy Freedom 🏡 - we are remote-first Growth  - an opportunity to learn and advance your career Wealth 💰 - we offer a competitive salary and 401(k) + company match Wellness - health insurance; free medical plan for you and your family Balance - flexible PTO + 11 holidays; generous parental leave Culture 🤝- an energetic, value-driven, and fun culture and team spirit Bonus - employee referral program and Apple equipment Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences. We use the E-Verify platform for work authorization verifications. The US national total pay range for this role is $100,000-$120,000. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed. *To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction- and clutter-free) background.

Location: New York; United States; United Kingdom; London ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the Role ElevenLabs is building its first private equity and growth investor partner channel, and you’ll be the first person to own it. You’ll embed ElevenLabs in funds’ value-creation programs and drive AI adoption across their portfolio companies, so we sell portfolio-wide through the sponsor instead of one company at a time. You’ll work with Operating Partners, Value Creation teams and portfolio executives on the fund side, and with our Sales, Solutions Engineering and Customer Success teams internally. You’ll report to the Global Head of BD & Partnerships and own the pipeline and ARR sourced through PE partnerships. This role suits someone who has worked inside a PE or growth-equity firm and now wants to build the channel from the technology side. Responsibilities - Launch the ElevenLabs PE & Growth Investor Partner Program and recruit the first 8–10 partner firms - Build executive relationships with Operating Partners, Value Creation leaders and investment professionals - Structure partnership agreements, joint GTM plans and commercial models - Identify priority portfolio companies and build joint account plans with PE operating teams - Work with AEs, FDEs, Customer Success and Product to take portfolio deployments from introduction to production - Own PE-sourced pipeline and ARR, and expand single deployments into portfolio-wide programs - Build repeatable playbooks and represent ElevenLabs at PE conferences and operating-partner forums Requirements - Experience inside a PE or growth-equity firm as an investor or operator (investing, value creation or portfolio operations) - Go-to-market or partnerships experience at a technology company after that fund-side work - 6+ years of experience across private equity and enterprise AI, cloud or software - Strong relationships with Operating Partners and Value Creation teams - A track record of turning PE relationships into measurable pipeline and revenue - Executive presence with Managing Partners, Operating Partners and portfolio CEOs - Comfortable carrying a number and building a motion from zero Bonus - Built a PE or growth-investor partner program at a high-growth or large tech company - Experience selling AI or automation into support, contact center or sales use cases - Hands-on use of voice or chat agents, including ElevenLabs Location This role is remote-first, with NYC or London preferred. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value. Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you. What You'll Be Doing: Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral. Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more. Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey. Conduct market and customer research to understand pain points, competition and opportunities. Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects. What Makes You a Great Fit: 4+ years of relevant experience (product marketing, solutions marketing, product management) Experience with marketing and selling to a technical audience A passion for open source, cloud native, and infrastructure technologies Proven ability to take on complex projects and efficiently drive them from start to finish Ability to clearly articulate the value of technical products to customers and sellers alike Experience leading product or feature launches autonomously as well as part of a team Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows Comfort working with a variety of internal and external stakeholders in complicated processes Strong product and technical curiosity that translate to clear packaging, positioning, and messaging Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations. Exceptional writing and communication skills A high “say-do” ratio in executing and delivering impact Compensation & Rewards: In the US, the base compensation range for this role is $162,275 - $194,730. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value. Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you. What You'll Be Doing: Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral. Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more. Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey. Conduct market and customer research to understand pain points, competition and opportunities. Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects. What Makes You a Great Fit: 4+ years of relevant experience (product marketing, solutions marketing, product management) Experience with marketing and selling to a technical audience A passion for open source, cloud native, and infrastructure technologies Proven ability to take on complex projects and efficiently drive them from start to finish Ability to clearly articulate the value of technical products to customers and sellers alike Experience leading product or feature launches autonomously as well as part of a team Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows Comfort working with a variety of internal and external stakeholders in complicated processes Strong product and technical curiosity that translate to clear packaging, positioning, and messaging Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations. Exceptional writing and communication skills A high “say-do” ratio in executing and delivering impact Compensation & Rewards: In the UK, the base compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value. Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you. What You'll Be Doing: Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral. Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more. Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey. Conduct market and customer research to understand pain points, competition and opportunities. Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects. What Makes You a Great Fit: 4+ years of relevant experience (product marketing, solutions marketing, product management) Experience with marketing and selling to a technical audience A passion for open source, cloud native, and infrastructure technologies Proven ability to take on complex projects and efficiently drive them from start to finish Ability to clearly articulate the value of technical products to customers and sellers alike Experience leading product or feature launches autonomously as well as part of a team Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows Comfort working with a variety of internal and external stakeholders in complicated processes Strong product and technical curiosity that translate to clear packaging, positioning, and messaging Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations. Exceptional writing and communication skills A high “say-do” ratio in executing and delivering impact Compensation & Rewards: In Sweden, the base compensation range for this role is SEK 775,444 - SEK 930,533. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value. Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you. What You'll Be Doing: Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral. Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more. Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey. Conduct market and customer research to understand pain points, competition and opportunities. Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects. What Makes You a Great Fit: 4+ years of relevant experience (product marketing, solutions marketing, product management) Experience with marketing and selling to a technical audience A passion for open source, cloud native, and infrastructure technologies Proven ability to take on complex projects and efficiently drive them from start to finish Ability to clearly articulate the value of technical products to customers and sellers alike Experience leading product or feature launches autonomously as well as part of a team Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows Comfort working with a variety of internal and external stakeholders in complicated processes Strong product and technical curiosity that translate to clear packaging, positioning, and messaging Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations. Exceptional writing and communication skills A high “say-do” ratio in executing and delivering impact Compensation & Rewards: In Spain, the base compensation range for this role is EUR 82,988 - EUR 99,586. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value. Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you. What You'll Be Doing: Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral. Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more. Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey. Conduct market and customer research to understand pain points, competition and opportunities. Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects. What Makes You a Great Fit: 4+ years of relevant experience (product marketing, solutions marketing, product management) Experience with marketing and selling to a technical audience A passion for open source, cloud native, and infrastructure technologies Proven ability to take on complex projects and efficiently drive them from start to finish Ability to clearly articulate the value of technical products to customers and sellers alike Experience leading product or feature launches autonomously as well as part of a team Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows Comfort working with a variety of internal and external stakeholders in complicated processes Strong product and technical curiosity that translate to clear packaging, positioning, and messaging Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations. Exceptional writing and communication skills A high “say-do” ratio in executing and delivering impact Compensation & Rewards: In Ireland, the base compensation range for this role is EUR 104,000 - EUR 124,800. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value. Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you. What You'll Be Doing: Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral. Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more. Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey. Conduct market and customer research to understand pain points, competition and opportunities. Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects. What Makes You a Great Fit: 4+ years of relevant experience (product marketing, solutions marketing, product management) Experience with marketing and selling to a technical audience A passion for open source, cloud native, and infrastructure technologies Proven ability to take on complex projects and efficiently drive them from start to finish Ability to clearly articulate the value of technical products to customers and sellers alike Experience leading product or feature launches autonomously as well as part of a team Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows Comfort working with a variety of internal and external stakeholders in complicated processes Strong product and technical curiosity that translate to clear packaging, positioning, and messaging Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations. Exceptional writing and communication skills A high “say-do” ratio in executing and delivering impact Compensation & Rewards: In Germany, the base compensation range for this role is EUR 97,034 - EUR 116,441. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .