Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
When you see what modern language models are capable of, do you wonder, "How do these things work? How can we trust them?"
The Interpretability team at Anthropic is working to reverse-engineer how trained models work because we believe that a mechanistic understanding is the most robust way to make advanced systems safe.
Think of us as doing "neuroscience" of neural networks using "microscopes" we build - or reverse-engineering neural networks like binary programs.
More resources to learn about our work:
Our research blog
- covering advances including
Monosemantic Features
and
Circuits
An Introduction to Interpretability
from our research lead,
Chris Olah
The Urgency of Interpretability
from CEO Dario Amodei
Engineering Challenges Scaling Interpretability
- directly relevant to this role
60 Minutes
segment - Around 8:07, see a demo of tooling our team built
New Yorker
article - what it's like to work on one of AI's hardest open problems
Even if you haven’t worked on interpretability before, the infrastructure expertise is similar to what's needed across the lifecycle of a production language model:
Pretraining: Training dictionary learning models looks a lot like model pretraining - creating stable, performant training jobs for massively parameterized models across thousands of chips
Inference: Interp runs a customized inference stack. Day-to-day analysis requires services that allow editing a model's internal activations mid-forward-pass - for example, adding a "steering vector"
Performance: Like all LLM work, we push up against the limits of hardware and software. Rather than squeezing the last 0.1%, we are focused on finding bottlenecks, fixing them and moving ahead given rapidly evolving research and safety mission
The science keeps scaling - and it's now applied directly in
safety audits
on frontier models, with real deadlines. As our research has matured, engineering and infrastructure have become a bottleneck. Your work will have a direct impact on one of the most important open problems in AI.
Responsibilities:
Build and maintain the specialized inference and training infrastructure that powers interpretability research - including instrumented forward/backward passes, activation extraction, and steering vector application
Resolve scaling and efficiency bottlenecks through profiling, optimization, and close collaboration with peer infrastructure teams
Design tools, abstractions, and platforms that enable researchers to rapidly experiment without hitting engineering barriers
Help bring interpretability research into production safety audits - with real deadlines and high reliability expectations
Work across the stack - from model internals and accelerator-level optimization to user-facing research tooling
You may be a good fit if you:
Have 5-10+ years of experience building software
Are highly proficient in at least one programming language (e.g., Python, Rust, Go, Java) and productive with Python
Are extremely curious about unfamiliar domains; can quickly learn and put that knowledge to work, e.g. diving into new layers of the stack to find bottlenecks
Have a strong ability to prioritize the most impactful work and are comfortable operating with ambiguity and questioning assumptions
Prefer fast-moving collaborative projects to extensive solo efforts
Are curious about interpretability research and its role in AI safety (though no research experience is required!)
Care about the societal impacts and ethics of your work
Are comfortable working closely with researchers, translating research needs into engineering solutions.
Strong candidates may also have experience with:
Optimizing the performance of large-scale distributed systems
Language modeling fundamentals with transformers
High Performance LLM optimization: memory management, compute efficiency, parallelism strategies, inference throughput optimization
Working hands-on in a mainstream ML stack - PyTorch/CUDA on GPUs or JAX/XLA on TPUs
Collaborating closely with researchers and building tooling to support research teams; or directly performed research with complex engineering challenges
Representative Projects:
Building
Garcon
, a tool that allows researchers to easily instrument LLMs to extract internal activations
Designing and optimizing a pipeline to efficiently collect petabytes of transformer activations and shuffle them
Profiling and optimizing ML training jobs, including multi-GPU parallelism and memory optimization
Building a steered inference system that applies targeted interventions to model internals at scale (conceptually similar to
Golden Gate Claude
but for safety research)
Role Specific Location Policy:
This role is based in the San Francisco office; however, we are open to considering exceptional candidates for remote work on a case-by-case basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$315,000
—
$560,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring engineering leaders to work across the breadth of our Ubuntu Engineering organisation - leaders who care deeply for quality, performance and resilience in software, and have a proven track record for building, nurturing and developing high performing engineering teams.
This leadership track includes roles for managers and Senior+ engineers alike. At Canonical, managers are expected to stay technical and close to the code, and our Senior+ engineers lead and develop software projects, as well as the processes and people around them.
Our teams integrate the freshest open source software, provide robust upgrade paths and engineer the future of Ubuntu. Ubuntu is not just the world’s most deployed open source operating system, it's a platform that enables innovation for millions of users across the globe. Our community represents the full breadth of the developer experience; from students, hobbyists and freelancers to high performance engineering and creative teams in corporate and academic environments.
The four key teams that ship Ubuntu are the
Foundations
: maintaining foundational software: architectures, package managers, compilers, toolchains, bootloaders, filesystems and core utilities
Server:
leading the design, evolution and future of our Ubuntu Server distribution
Desktop:
driving Ubuntu Desktop, our future immutable desktop: Ubuntu Core Desktop, WSL, gaming technology, and a suite of modern applications for the desktop crafted with Flutter
Debcrafters:
a new team responsible for the forward movement, maintenance and overall health of the Ubuntu archive: one of the most abundant repositories of open source software available today
You'll be accountable for your technical roadmap, and responsible for your team: helping them grow as engineers, do important and satisfying work, and have a great time while doing it. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution
At Canonical, you will have the opportunity to engage with and contribute to the broader open source community. We're looking for individuals who can help build a thriving community and contribute with enthusiasm and precision to a broad range of technologies
Location
: We have remote roles open in every time zone.
The role entails
Based on the first round of interviews, we identify specific teams where you might be an excellent fit and conduct second-round interviews with those teams. Our leads are:
Leading their teams in elevating the Linux developer and user experience
Designing, building and shipping high quality, performant software in Rust, Go and Python
Demonstrating sound engineering principles through architecture, development and code reviews
Taking responsibility for planning, estimation and execution
Working with product management to define the vision and strategy for Ubuntu
Setting expectations with other engineering teams, senior management, and external stakeholders
Offering coaching, mentoring, technical feedback and hands-on career development
Contributing to upstream and neighboring open source projects
Optimizing the distribution for performance, reliability, and security
Debugging complex system-level issues and delivering robust solutions
Authoring and improving technical and community documentation
What we are looking for in you
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Ability to drive and deliver technical work streams going above and beyond expectations
Lead and coach others to deliver exceptional engineering work
A demonstrated passion for open source software
Significant experience with Rust, Go, Python, Flutter or C/C++
Professional written and spoken English
Excellent communication and interpersonal skills
Result-oriented, with a personal drive to meet commitments
Ability to travel twice a year, for company events up to two weeks each
Nice-to-have skills
Experience contributing to or leading open source projects
Experience with Linux distributions/distribution engineering
Experience with software packaging and distribution mechanisms
Performance or Security Engineering experience
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring engineers to work across the breadth of our Ubuntu Engineering organisation - engineers who care deeply for quality, performance and resilience in software, engineers who are just as comfortable with designing and engineering new software as they are with packaging, integrating, testing and shipping the incredible catalog of open source software provided by the Ubuntu repositories.
Our engineers integrate the freshest open source software, provide robust upgrade paths and engineer the future of Ubuntu. Ubuntu is not just the world’s most deployed open source operating system, it's a platform that enables innovation for millions of users across the globe. Our community represents the full breadth of the developer experience; from students, hobbyists and freelancers to high performance engineering and creative teams in corporate and academic environments.
The four key teams that ship Ubuntu are:
Foundations
: maintaining foundational software: architectures, package managers, compilers, toolchains, bootloaders, filesystems and core utilities
Server:
leading the design, evolution and future of our Ubuntu Server distribution
Desktop:
driving Ubuntu Desktop, our future immutable desktop: Ubuntu Core Desktop, WSL, gaming technology, and a suite of modern applications for the desktop crafted with Flutter
Debcrafters:
a new team responsible for the forward movement, maintenance and overall health of the Ubuntu archive: one of the most abundant repositories of open source software available today
Bring your existing expertise and learn new skills by working on one of the most prolific pieces of open source software. As an engineer working on Ubuntu you could work on any or all of the following categories:
Development
: design, build and ship new foundational systems software and applications in Rust, Go, Flutter, and Python
Architecture
: engineer the integration of open source from boot firmware to cloud applications deployment
Packaging
: a combination of Debian and Snap packaging to ship software in the distribution
Automation
: build and maintain the machinery responsible for building, testing and shipping Ubuntu
Distro Engineering
: the maintenance and evolution of a Linux distribution and its repositories
This application track is suitable for those at the mid point in their career but perhaps not quite at the Manager/Lead level, with relevant skills to contribute to Ubuntu.
At Canonical, you will have the opportunity to engage with and contribute to the broader open source community. We're looking for individuals who can help build a thriving community and contribute with enthusiasm and precision to a broad range of technologies.
Location
: We have remote roles open in every time zone.
The role entails
Based on the first round of interviews, we identify specific teams where you might be an excellent fit and conduct second-round interviews with those teams. Our engineers are:
Designing, building and shipping software in Rust, Go and Python
Packaging, integrating, testing and uploading open source software to the Ubuntu repositories
Debugging system-level issues and delivering robust solutions
Authoring and improving technical and community documentation
Contributing to upstream and neighboring open source projects
Collaborating as part of a globally distributed team
Mentoring their colleagues to build skills and understanding
Developing and improving processes to more efficiently fulfill our goals
What we are looking for in you
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
At least 2 to 4 years of professional software engineering experience post University
Drive and a track record of going above and beyond expectations
A demonstrated passion for open source software
Significant experience with Rust, Go, Python, Flutter or C/C++
Professional written and spoken English
Excellent communication and interpersonal skills
Ability to travel twice a year, for company events up to two weeks each
Nice-to-have skills
Experience with Linux distributions and distribution engineering
Experience with software packaging and distribution mechanisms
Understanding of build systems and toolchains, including for cross-compilation
Performance or Security Engineering experience
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring junior engineers to work across the breadth of our Ubuntu Engineering organisation - engineers who care deeply for quality, performance and resilience in software, engineers who are just as comfortable designing and engineering new software as they are packaging, integrating, testing and shipping the incredible catalog of open source software provided by the Ubuntu repositories.
Our engineers integrate the freshest open source software, provide robust upgrade paths and engineer the future of Ubuntu. Ubuntu is not just the world’s most deployed open source operating system, it's a platform that enables innovation for millions of users across the globe. Our community represents the full breadth of the developer experience; from students, hobbyists and freelancers to high performance engineering and creative teams in corporate and academic environments.
The four key teams that ship Ubuntu are
Foundations
: maintaining foundational software: architectures, package managers, compilers, toolchains, bootloaders, filesystems and core utilities
Server:
leading the design, evolution and future of our Ubuntu Server distribution
Desktop:
driving Ubuntu Desktop, our future immutable desktop: Ubuntu Core Desktop, WSL, gaming technology, and a suite of modern applications for the desktop crafted with Flutter
Debcrafters:
a new team responsible for the forward movement, maintenance and overall health of the Ubuntu archive: one of the most abundant repositories of open source software available today
Bring your existing expertise and learn new skills by working on one of the most prolific pieces of open source software. As an engineer working on Ubuntu you could work on any or all of the following categories:
Development
: design, build and ship new foundational systems software and applications in Rust, Go, Flutter, and Python
Architecture
: engineer the integration of open source from boot firmware to cloud applications deployment
Packaging
: a combination of Debian and Snap packaging to ship software in the distribution
Automation
: build and maintain the machinery responsible for building, testing and shipping Ubuntu
Distro Engineering
: the maintenance and evolution of a Linux distribution and its repositories
If you have skills in those areas, or you have other skills you believe could contribute to Ubuntu, and you're keen to get started building your career in open source, then this is the role for you. Our junior career path caters for both new graduates and early careers engineers.
At Canonical, you will have the opportunity to engage with and contribute to the broader open source community. We're looking for individuals who can help build a thriving community and contribute with enthusiasm and precision to a broad range of technologies.
Location
: We have remote roles open in every time zone.
The role entails
Based on the first round of interviews, we identify specific teams where you might be an excellent fit and conduct second-round interviews with those teams. Our engineers are:
Designing, building and shipping software in Rust, Go, Python and C/C++
Packaging, integrating, testing and uploading open source software to the Ubuntu repositories
Debugging issues, then designing and delivering robust solutions
Authoring and improving technical and community documentation
Contributing to upstream and neighboring open source projects
Collaborating as part of a globally distributed team
Continuously learning and progressing their technical and professional skills
What we are looking for in you
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Drive and a track record of going above and beyond expectations
A passion for open source software
Experience with Rust, Go, Python, Flutter or C/C++
Professional written and spoken English
Excellent communication and interpersonal skills
Ability to travel twice a year, for company events up to two weeks each
Nice-to-have skills
Familiarity with Linux distributions
Familiarity with system debugging tools and techniques
Familiarity with automation tooling and CI/CD systems
Experience contributing to open source projects
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Los Angeles, USA; Sydney, Australia
Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. We work with both new and current technology, creating innovative solutions to overcome high-volume obstacles and to deliver player value. As a Staff Software Engineer, you’ll drive important features and provide other engineers with a clear illustration of extraordinary engineering.
As a
Staff Software Engineer, Console
on an unpublished R&D product, you will lead the way on console development for one of Riot’s most exciting new games. You will work closely with other experts in engineering, QA, art and design to ensure the game is meeting the team’s creative and quality marks on multiple platforms. In this role you will be hands-on in developing and debugging core features of the game, integrating console-specific systems, delivering the gamepad experience, and addressing certification requirements. You will work with state-of-the-art technology, and explore new solutions to surprise and delight our players as we bring this new game to life. You will report to the Senior Engineering Manager of the Tech Foundations team within an R&D game project.
Responsibilities:
Work closely with QA, engineers, designers and artists to understand and address the technical, creative and artistic requirements of the game on console
Investigate, understand and solve complex technical problems specific to console
Profile and optimize performance and memory usage on console platforms
Integrate first party features for each console platform into the game
Drive the implementation of technical certification requirements on each platform
Participate in the planning and execution of engineering work for console including requirements gathering, technical discovery, work breakdown and estimation
Drive exceptional quality by adhering to and evolving the team’s practices of engineering excellence, including code maintainability, quality, monitoring, code reviews, and documentation
Provide mentorship to new engineers as the team scales, and provide feedback that supports their technical growth
Required Qualifications:
8+ years of professional experience in software engineering, including experience delivering live or shipped products at scale
3+ years experience working on console-specific game development
Experience shipping one or more console platform titles
Experience in performance profiling and optimization on console
Experience implementing TCRs/TRCs for one or more console platforms
Proven ability to navigate ambiguity and solve complex problems with minimal support
Experience collaborating with teammates across multiple disciplines
Strong communication skills across technical and non-technical audiences
B.S. in computer science or equivalent experience
Desired Qualifications:
Experience building multiplayer games
Experience implementing or porting UI on console platforms
Experience implementing the gamepad experience for one or more console games
Experience with input handling (Common UI, Enhanced Input)
Experience in graphics/rendering
For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Annapolis, MD
The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who serves as the first point of contact for patients. In this pivotal role, the PAR ensures a positive patient experience during the registration and admission processes by accurately collecting essential demographic and financial information.
1.
Patient Identification and Documentation:
·
Greet patients and visitors courteously and professionally.
·
Accurately identify patients in the Master Patient Index to reduce erroneous duplicate medical records, maintaining a 98% accuracy rate in medical record creation.
·
Update demographics per legal identification.
·
Verify the information on armbands before placing them on patients.
·
Explain all required documents verbally, obtain signatures appropriately, and document any inability to obtain signatures correctly, including immediate scanning into EMR, per process.
·
Process all ‘unable to sign’ consents per process, including following legal algorithms to research and communicate with patient contacts to obtain appropriate surrogate; escalate to next steps (Care Management) when unable to find surrogate.
2.
Patient Registration and Insurance Verification:
·
Conduct face-to-face interviews to accurately obtain and process patient demographic and financial information, maintaining a minimum accuracy rate of 97% for error-free registrations.
·
Process and act on Real-Time Eligibility (RTE) messages, including adding, terminating, and correcting coverages.
·
Identify all true self-pay patients accurately and forward to Medicaid eligibility and application staff, ensuring only true self-pay patients are screened.
·
Scan all required documents into patient records and place HAR notes on accounts when necessary.
·
Identify and resolve insurance verification issues, informing patients of available options, including financial assistance.
3.
Regulatory Compliance and Customer Service:
·
Ensure all patients receive necessary regulatory information and enter appropriate documentation in the EMR (e.g., HIPAA, Patient Rights Brochure, IMM, NOOS, ABN, etc.).
·
Explain hospital policies, procedures, and financial responsibilities to patients and their families, providing excellent customer service.
4. Appointment Scheduling:
·
Schedule appointments, surgeries, and other medical procedures according to patient and provider preferences.
·
Verify insurance coverage and obtain pre-authorizations as needed.
5. Financial Communication:
·
Communicate financial responsibilities to patients and collect funds in accordance with established protocols.
·
Make referrals to Charity Care and Medical Assistance when needed.
6. Workflow Management:
·
Answer and direct incoming and external calls promptly.
·
Independently prioritize work, including work queue management, patient registrations, insurance verification, and other assigned tasks to meet performance and productivity standards within department deadlines.
·
Identify and correct errors in accounts using appropriate tools (e.g., NextBar, OneSource).
7. Meeting and Training Participation:
·
Attend departmental staff meetings or watch videos when absent.
·
Attend all required in-person training/in-services and complete all educational assignments within the required timeframe.
·
Read and respond to emails during each shift.
8. Adherence to Policies:
·
Adhere to hospital policies and procedures, including timely arrival, minimal absences, appropriate attire, readiness for work, and minimal personal electronic usage.
·
Adhere to the RISE values. Contribute to a positive work environment that promotes teamwork, collaboration, professionalism, and continuous improvement.
9. Additional Responsibilities:
·
Perform other duties as assigned by the Director, Manager, or Supervisor.
Experience/Education/Certification Requirements:
High school diploma or equivalent.
0–11 months of
direct
Patient Access or healthcare registration experience.
Strong verbal and written communication skills to interact with patients, families, and clinical teams.
Demonstrated ability to work both independently and collaboratively in a high-paced healthcare environment.
Excellent attention to detail and accuracy in data entry and documentation.
Compassionate, patient-centered approach to service delivery.
Must obtain Certified Patient Access Specialist (CPAS) certification within 8 months of hire.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Light Work – Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$17.50
—
$24 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
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Location: Delhi, India; Bangalore, India; Ahmedabad, India; Pondicherry, India; Cebu City, Philippines; Davao City, Philippines; Makati, Philippines; Iloilo City, Philippines; Manila, Philippines; Taguig, Philippines; Quezon City, Philippines
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
MicroStrategy / Power BI Developer
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Job Summary:
We are looking for an experienced MicroStrategy / Power BI Developer and Administrator with 6–8 years of expertise in business intelligence, data visualization, and platform administration. The ideal candidate will combine strong technical proficiency with solid business acumen and design sensibility to deliver high-quality analytics solutions and ensure the smooth operation of BI platforms.
Key Responsibilities:
• Development & Reporting:
o Design, develop, and maintain interactive dashboards and reports using MicroStrategy and Power BI.
o Create optimized data models and implement advanced DAX expressions for accurate and efficient analytics.
o Collaborate with business users to understand requirements and provide actionable insights aligned with accounting and IFRS reporting standards.
o Ensure visual consistency and clarity through effective data visualization design.
• MicroStrategy Administration:
o Manage MicroStrategy environment including user management, security roles, project setup, and access controls.
o Handle metadata maintenance, server configuration, scheduling, and report distribution.
o Monitor system performance, perform upgrades, patch installations, and troubleshoot server or application issues.
o Coordinate with IT and database teams to ensure platform stability and data integrity.
o Maintain documentation for configurations, processes, and system changes.
• Advisory & Stakeholder Engagement:
o Act as an analytical advisor, guiding business stakeholders with insights and recommendations.
o Communicate effectively with both technical and non-technical audiences.
o Demonstrate a proactive, self-starting attitude in driving BI initiatives forward.
Required Skills & Qualifications:
• Experience: 6–8 years in BI development and administration, with strong experience in MicroStrategy and Power BI.
• Technical Expertise:
o Advanced knowledge of MicroStrategy architecture, administration, and security management.
o Strong proficiency in Power BI, DAX, and data modelling.
o Familiarity with SQL, ETL processes, and data warehousing concepts.
• Business Knowledge: Strong understanding of Supply Chain and Finance.
• Soft Skills: Excellent communication, problem-solving, and stakeholder management skills.
• Design Sense: A keen eye for layout, design, and data visualization aesthetics.
Location: Delhi, India; Dubai, United Arab Emirates; Riyadh, Saudi Arabia; Cairo, Egypt; Manama, Bahrain
Müller's Solutions is seeking a highly skilled Temenos Technical Consultant to join our dynamic team. In this role, you will leverage your expertise in the Temenos banking platform to provide technical solutions that enhance our clients' operational efficiencies. You will work closely with various stakeholders to ensure successful implementation, customization, and optimization of Temenos products tailored to meet business needs.
Responsibilities:
Collaborate with business analysts and project stakeholders to gather requirements and translate these into technical solutions within the Temenos environment.
Design, develop, and maintain technical specifications for Temenos applications, ensuring alignment with industry standards and best practices.
Implement and configure Temenos modules and ensure seamless integration with existing systems and applications.
Perform unit testing, system testing, and integration testing of developed solutions to ensure quality delivery of projects.
Provide ongoing support and troubleshooting of Temenos applications, resolving technical issues and optimizing application performance.
Stay up-to-date with Temenos platform enhancements and provide guidance on new functionalities and technologies.
Conduct training sessions and workshops for clients and team members on Temenos best practices and technical components.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 5 years of experience as a Technical Consultant with a strong focus on Temenos products.
In-depth knowledge of the Temenos Banking platform, including T24 and Transact.
Experience in developing and customizing Temenos applications and modules.
Strong programming skills in relevant languages such as Java, SQL, and relevant Temenos scripting languages.
Proficiency in APIs and integration technologies related to the banking sector.
Excellent problem-solving and analytical abilities to address complex technical challenges.
Strong communication and interpersonal skills to collaborate effectively with clients and team members.
Ability to work independently as well as part of a team in a fast-paced environment.
Relevant Temenos certifications are a plus.
Delhi, India; Dubai, United Arab Emirates; Riyadh, Saudi Arabia; Cairo, Egypt; Manama, Bahrain
Location: Cairo, Egypt; New Delhi, India; Manama, Bahrain; Dubai, United Arab Emirates; Riyadh, Saudi Arabia
As a Temenos Administrator at Müller’s Solutions, you will be responsible for overseeing the configuration, maintenance, and optimization of our Temenos banking software environment. Your expertise will be critical in ensuring that the application meets our diverse business needs while maintaining high performance, security, and reliability. You will collaborate with cross-functional teams to manage system enhancements, support users, and troubleshoot issues as they arise.
Key Responsibilities:
Manage and administer the Temenos banking system, focusing on user access, security, and configuration settings.
Monitor system performance and ensure availability, conducting regular health checks and addressing any issues proactively.
Collaborate with IT and business teams to implement system upgrades, patches, and enhancements.
Conduct user training sessions and provide support to ensure effective utilization of the Temenos platform.
Develop and maintain system documentation, including configuration guidelines and troubleshooting procedures.
Troubleshoot and resolve technical issues, working closely with the support team and vendors as necessary.
Stay updated with the latest Temenos releases and best practices to continuously improve system performance.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Systems, or a related field.
3-5 years of experience in administering Temenos software or similar banking applications.
Strong understanding of the Temenos architecture and its modules.
Experience in system configuration, user management, and troubleshooting.
Excellent analytical skills and the ability to work under pressure to resolve technical issues.
Ability to communicate effectively with technical and non-technical stakeholders.
Relevant certifications in Temenos or related fields are highly desirable.
Preferred Qualifications:
Familiarity with database management and SQL.
Experience with integration tools and techniques within the banking domain.
Understanding of ITIL processes and service management.
Experience in project management methodologies.
Proven ability to train and mentor junior staff in technical roles.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Cairo, Egypt; New Delhi, India; Manama, Bahrain; Dubai, United Arab Emirates; Riyadh, Saudi Arabia
Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain
Müller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable BMC Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team remotely. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, Müller's Solutions provides organizations with the tools and expertise needed to achieve operational excellence and improved service delivery across various sectors.
In this role, you will focus on analyzing, designing, and implementing workflows and processes within the BMC Helix ITSM platform. Your expertise will enhance the functionality and user experience of our IT service management tools, ensuring effective alignment with business objectives and industry best practices.
Key Responsibilities:
Analyze existing processes and workflows within the BMC Helix ITSM platform to identify opportunities for improvement and optimization.
Design and implement efficient workflows that streamline IT service management processes, enhancing overall productivity and service quality.
Collaborate with stakeholders to gather requirements and ensure that solutions align with organizational needs and objectives.
Conduct training sessions and develop comprehensive documentation to support users in effectively leveraging workflow tools.
Monitor and evaluate the performance of implemented workflows, making adjustments and enhancements as necessary.
Stay updated with the latest industry trends, technologies, and best practices related to ITSM and workflow management.
Requirements
Bachelor's degree in Computer Science, Information Systems, or a related field.
3-5 years of experience in IT service management, specifically with BMC Helix or similar ITSM platforms.
Strong understanding of workflow design, process mapping, and optimization techniques.
Proficient in analyzing business requirements and translating them into technical specifications.
Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
Proven problem-solving skills and a proactive approach to identifying and resolving issues.
Ability to work collaboratively in a remote, fast-paced, team-oriented environment.
Certifications in ITIL or other ITSM methodologies are a plus.
Location: Berlin, Germany; Paris, France; Madrid, Spain; Lisbon, Portugal; Rome, Italy
Müller's Solutions is actively seeking a talented BMC Helix Consultant / Solution Architect to join our remote team. In this pivotal role, you will harness your deep understanding of the BMC Helix platform to create, implement, and enhance solutions tailored to our clients' unique needs. You will collaborate closely with stakeholders to gather requirements, design architecture, and ensure that our solutions provide the highest value and efficiency.
As a key member of our team, you will guide clients through the complexities of Helix implementations, ensuring they derive maximum benefit from their investments.
Key Responsibilities:
Engage with clients to identify and analyze their business requirements and technical specifications.
Architect and configure BMC Helix solutions that align with client objectives and workflows.
Lead the implementation process, ensuring that best practices are followed throughout.
Provide technical expertise and support during system testing, deployment, and post-implementation activities.
Create and maintain comprehensive documentation, including architecture diagrams, solution specifications, and user guides.
Stay current on BMC Helix updates and industry trends to continually improve solutions.
Conduct training sessions and workshops for client teams to enable effective use of Helix solutions.
Requirements
Requirements:
Bachelor's degree in Computer Science, IT, or a related field.
A minimum of 5 years of experience in a consulting or solution architect role focused on BMC Helix.
Extensive knowledge of the Helix platform, including its architecture and various functionalities.
Proficiency in designing client-centric solutions through a deep understanding of business processes.
Strong analytical and problem-solving abilities with a focus on delivering high-quality results.
Excellent communication and interpersonal skills to effectively engage with clients and teams.
Ability to work independently and handle multiple priorities in a remote work environment.
BMC Helix certifications are highly desirable.
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Position Location: Austin, TX | Lisbon, Portugal
About the Role
Join the Workers Deploy & Config team, the engine behind Cloudflare’s serverless edge developer platform. You’ll build the large-scale systems that let developers deploy, configure, and manage Workers globally, from simple static sites to full-stack applications serving millions of users. This team powers the foundation behind much of Cloudflare’s developer platform, including services like Pages and R2. The work combines distributed systems, high-traffic APIs, performance, reliability, and developer experience.
Responsibilities
Design, build, and ship features and services within the Workers control plane.
Improve the platform’s performance, availability, and scalability.
Design resilient storage schemas and I/O patterns for long-term platform growth.
Contribute to architecture and design discussions for foundational capabilities.
Own production reliability, including participation in on-call rotation.
Partner with Product Managers and customers to translate complex problems into scalable solutions.
Drive projects independently from requirements and specs through implementation, testing, and release.
Share knowledge and mentor interns and junior engineers.
Research, prototype, and introduce new technologies when they solve meaningful problems.
Desirable Skills, Knowledge & Experience
Strong experience using Go in production environments.
Experience with JavaScript and TypeScript.
Experience with metrics and observability tools such as Prometheus and Grafana.
Experience with SQL and relational databases such as PostgreSQL.
Experience with Kubernetes or similar deployment tools.
Knowledge of or experience with distributed systems.
Proven ability to drive scoped projects from concept to release.
Familiarity with implementing and consuming RESTful APIs.
Proficiency using AI coding assistants and agents with good judgment to review and verify generated code before shipping.
Bonus Points
Experience scaling systems to meet increasing performance and usability demands.
Experience working on a control plane or data plane.
Experience using Cloudflare Workers or Pages.
Product mindset and comfort talking to customers and partners.
Familiarity with GraphQL.
Familiarity with RPC.
Compensation
Compensation may be adjusted depending on work location.
● For Portugal based hires: Estimated annual salary is between €54,000 - €75,000.
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Stamford, Connecticut, United States
About the Role
iCapital is looking for a Client Delivery Specialist Associate to join the Data Solutions team. This role will set up and maintain the financial software applications we utilize, assist clients with issues, work on special projects, and help with ad-hoc tasks associated with building an innovative company. This role is a mix of finance and technology.
Responsibilities
Financial reporting and data aggregation tools:
Analyze and explain portfolio performance results.
Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects.
Perform analysis of private equity and hedge fund statements for input into the system
Work with clients and partners to resolve data issues.
Develop and strengthen client relationships:
Help manage client onboarding, client account setup and training and day-to-day support and issue management.
Software maintenance and setup:
Perform system setup and configuration, new client setup, new financial account and asset set-up and classification.
Assist in data feed management.
Create custom reports based on client-specific needs.
Liaise with the vendor partners for enhancements, and system and data issues.
Work as part of a team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications.
Establish operational effectiveness through the development and adoption of policies, procedures, and controls.
Assess and act upon client and company needs proactively.
Qualifications
3-5 years of experience in a related field
Bachelor's degree from an undergraduate program
Excellent customer service skills and the ability to foster and maintain effective relationships
Strong understanding of financial instruments
Experience with RIA/Wealth management policies, procedures, and client service
Experience working with wirehouses or custodians
Organized and self-motivated with the ability to prioritize tasks and meet deadlines
Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities
Comfortable with technology, software tools, and applications:
Able to learn new software quickly
Experience with Addepar, Black Diamond, Axys, APX, Orion, Archway, Solovis, Masttro, or similar wealth management platforms
Experience with planning tools such as eMoney, MoneyGuidePro, or similar software
Strong MS Excel and PowerPoint skills
Basic knowledge of database concepts, and any type of programming
Working knowledge of Photoshop, HTML design, and/or similar tools
Knowledge of various financial products and indices, particularly:
Liquid investments such as Equities, Bonds, ETFs, Mutual Funds, SMA/UMA
Alternative investments
Performance reporting calculations and methodologies
Portfolio management and rebalancing
How Family Offices, RIAs, and investment advisors work
Critical thinker, that possesses strong problem-solving skills and can summarize information clearly and concisely, both written and verbal
Collaborative and able to thrive in a team environment while working independently
Able to learn quickly and adapt to an expanding environment
Benefits
The base salary range for this role is $85,000 to $95,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re building Fin's Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Fin's suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably.
If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role.
What will I be doing?
Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support.
Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments—leveraging technology, automation, digital content, and smart touchpoints.
Own implementation and onboarding conversations for your customers, ensuring they are being set up for success from Day 1.
Monitor usage & health signals proactively—identifying risks, opportunities, and expansion paths; drive intervention where needed.
Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion.
Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training.
Help define what “Scaled CS” means here: you’ll be a builder—defining processes, tools, metrics, and models for what high volume, high value looks like.
What skills do I need?
3-5 years of experience in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement.
Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them.
Comfortable discussing technical topics such as APIs, integrations, and workflows—not an expert, but confident engaging with customers on technical questions and guiding them to resources.
Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders).
Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn’t working, and adapt strategy based on results.
Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them.
Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders.
Bonus skills & attributes
Interest in consumption or usage-based SaaS models.
Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools.
Experience in operations, scaling CS / onboarding / customer education / digital engagement programs.
*Proof of eligibility to work in the United States is required.
The OTE range for candidates within the Greater Chicago Area is $135,300 - $161,550. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are seeking a reliable, tech-savvy, and customer-focused
Tier 1 Help Desk Technician
to join our IT team. This position is responsible for providing first-level support for end-user IT issues, including hardware, software, and basic networking problems. The role is
fully on-site (5 days a week)
and requires a hands-on approach to assisting employees with day-to-day technical issues and setups.
You’re welcome to work in our office in
Amsterdam.
Your responsibilities will include:
Serve as the first point of contact for users seeking technical assistance in person, messaging, ticket, or email.
Log, categorize, and prioritize all incoming support requests in the IT ticketing system.
Analyze, troubleshoot, resolve and document a broad scope of hardware, software, and peripheral issues (e.g., printers, monitors, network).
Assist with user account creation, password resets, and access permissions in Active Directory and other enterprise systems.
Install, configure, and maintain desktop/laptop computers, mobile devices, and software applications.
Escalate complex or unresolved issues to Tier 2/3 support in a timely manner.
Maintain and update asset inventory records.
Facilitate and support seamless onboarding and off-boarding processes, including workstation setup, re-imaging and return.
Follow standard procedures for proper escalation and ticket closure.
Provide excellent customer service by ensuring timely and clear communication with end users.
Extensively document actions taken and suggested resolutions in detail.
Actively contribute to IT knowledge base.
Assist with regular IT maintenance tasks, such as software updates and hardware checks (for both user endpoints and office infrastructure).
Ensure compliance with company IT policies and procedures.
It will be an added bonus if you have:
Exhaust all possible scenarios within their access level when attempting to resolve an issue
Proactively seek feedback from peers, mentors, and leaders
Exhibits prideful ownership of work and proactively champions the needs of the team, users, and projects
Contribute to continuous service improvement by participating in projects and driving operational enhancements.
Build meaningful and fruitful relationships within the team and cross functionally
Fearlessly seek improvement personally, within processes, and within the team’s culture
We expect you to have:
An IT customer support background with 2+ years of service desk technical experience.
Advanced troubleshooting skills in AV systems, Microsoft Azure, Microsoft 365 (including Office 365), networking, software and MDM administration, along with experience managing enterprise applications such as Slack, Jira, Zoom, and similar tools.
Technical documentation and knowledge base (KB) writing skills.
Hands-on experience with Jira or comparable service management systems.
A customer-first mindset, prioritizing employee satisfaction and support quality.
The ability to independently resolve technical issues across the support portfolio.
Strong organizational skills with the capacity to effectively prioritize and manage a busy workload.
A collaborative spirit, working seamlessly with cross-functional team members to meet employee needs and achieve company goals.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Colombia; Brazil
We are looking for a driven and design-minded Software Developer with experience in Java programming and a scripting language (Bash, Python, or Go), for our Rocky Linux based Fidelis cybersecurity platform and appliances. The ideal candidate has experience writing Java using Spring Boot and Hibernate/JPA, and strong SQL skills with relational databases.
Fidelis Security is a growth-oriented company that provides organizations with a robust, comprehensive portfolio of products, services, and expertise to combat today's sophisticated advanced threats and prevent data breaches. Our commercial enterprise and government customers around the globe can face advanced threats with confidence within our Network Defense and Forensics Services, delivered by an elite team of security professionals with decades of hands-on experience, and our award-winning Advanced Threat Defense Products, which provide visibility and control over the entire threat lifecycle.
As a Software Developer you will:
Develop and enhance cybersecurity platform services: design, implement, and maintain robust backend features and system components in Java (Spring Boot + Hibernate/JPA).
Build RESTful APIs and data flows; design schemas, manage migrations, and write efficient SQL for relational databases.
Write and maintain automation and tooling in Bash, Python, and/or Go for builds, deployments, diagnostics, and test harnesses.
Operate on Rocky Linux servers; troubleshoot across OS, networking, JVM, and database layers; daily development in IntelliJ or Eclipse.
Participate in peer code reviews, knowledge sharing, and SCRUM meetings; collaborate using the Agile software development lifecycle.
About 85–90% of the programming for this role is in Java and SQL; the rest is scripting (mostly Bash and Python/Go).
Requirements
Strong experience developing applications using Java, with a strong understanding of object-oriented programming principles (concurrency, collections).
Hands-on with Spring Boot and Hibernate/JPA.
Experience building RESTful APIs and writing unit/integration tests.
Strong SQL and data modeling; hands-on with relational databases (e.g., MariaDB, PostgreSQL, MySQL, etc.).
Knowledge of TCP/IP networking fundamentals.
Comfortable working in Linux (preferably Rocky/CentOS/RHEL): shell, system services, logs, performance troubleshooting.
Good scripting skills in Bash and Python (bonus: Go).
Working knowledge of Git and CI/CD practices; IDEs: IntelliJ or Eclipse.
BSCS or MSCS (or related technical field) with 5–6+ years of experience developing and supporting multithreaded applications in a Linux/Unix environment.
Bonus Skills
Linux networking tools (iptables, ipset, ebtables), routing/bridging/VLANs, and packet capture/analysis.
Active Directory integration experience (AD/LDAP/Kerberos), Windows domain concepts, service accounts/GPOs.
Cloud APIs: experience automating or integrating with AWS, Azure, Google Cloud, and/or OCI (SDKs/CLIs for compute, storage, networking, IAM).
vSphere/ESXi for VM lifecycle management (provisioning, snapshots, virtual networking).
VirtualBox experience, especially using the VBox CLI (vboxmanage) for automation.
Containerization & orchestration: Docker and Kubernetes; event streaming: Kafka.
Experience with Bitbucket or GitLab (repos, merge requests, CI pipelines, permissions).
Cybersecurity domain experience (threat detection, hardening, threat research).
Experience working on Agile software development projects.
Location: Libreville, Gabon
We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels.
Responsibilities
Implement and install solutions at customer's infrastructure platforms.
Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers.
Act positively and respond promptly to the customer’s requests/tickets.
Prepare, review and ensure the accuracy of technical documentation.
Conduct Preventive / Corrective Maintenance visits.
Perform any other job-related duties related to work.
Requirements
Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field.
At least 2 years experience in a similar field.
Good command of the English language (Speaking, writing, and presentation).
Good command of the Frensh language (Speaking, writing, and presentation).
Willing to travel and work extra hours when needed.
Experience in database engines (Oracle, MS-SQL, and PostgreSQL).
Experience in operating systems (Linux and MS Windows).
Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad).
Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere).
Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible).
Knowledge in Directory Services (AD & LDAP).
Professional effective communication, verbal and written.
Customer oriented mentality.
Excellent personal skills.
Details oriented and a team player.
Initiative and self-managed.
Time management and result oriented.
Experience in one or more of the below is a plus:
Experience in large enterprise environments with emphasis on payments, remittance solutions.
Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure.
Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies.
Knowledge of PKI Infrastructure and Certificate Authorities.
Knowledge of database engines (MySQL and NoSQL Databases).
Knowledge of server and client operating systems (Linux Distros, MS Windows).
Knowledge in Object Storage management.
Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak).
Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).
Location: London
Workplace: OnSite
About Clarity
We’re pioneering Agentic AI — systems that don’t just respond, but reason, act, and adapt autonomously in complex workflows. This is about crafting AI Agent Experiences — designing agents that collaborate seamlessly with humans, learn from context, and make every customer interaction faster, smarter, and more empathetic.
You’ll own the technical vision and turn requirements into a live, reliable product used by brands like Grubhub, Booking.com http://Booking.com, Dropbox, Uber, Careem, and Fubo. You’ll collaborate directly with engineers, other tech leads, directors, and the CTO to evolve ambitious prototypes into a rock‑solid, scalable platform
What you’ll actually do
50% Build — design & ship
- Agentic AI for CX: Real‑time assistants that listen to calls/chats, retrieve from customer KBs, and draft responses with human‑in‑the‑loop controls.
- Structured extraction: Schema‑driven pipelines over unstructured text (and other modalities) using retrieval, tool‑use, and robust LLM prompting.
- Hybrid anomaly detection: Blend classical time‑series methods (e.g., decomposition, change‑point, forecasting) with LLM‑aware, contextful detectors for seasonality, spikes, step‑changes, and drift.
- Novelty discovery: Embedding‑based clustering and drift, topic surfacing, LLM summarization of emerging themes with deduplication and evidence links.
- Alerting & scoring: Severity/impact ranking, de‑noising, suppression/cool‑downs, routing, and feedback loops.
25% Architect & scale
- Own reliability, latency, and cost. Design online/offline eval harnesses, canaries, and SLAs; operate GPUs/accelerators where needed.
- Stand up and harden RAG pipelines (indexing, retrieval policies, grounding, guardrails) and agent frameworks.
- Take basic infra ownership on GCP (or AWS/Azure): networking, autoscaling, CI/CD, IaC, observability, and cost tuning.
- Participate in on‑call for your area and drive root‑cause analysis with crisp follow‑ups.
15% Collaborate
- Pair with back‑end & front‑end to wire extractors/detectors and agents into ticketing, voice, and analytics stacks (APIs, webhooks, real‑time streams).
- Partner with PMs/CX to evolve taxonomies, schemas, and guardrails; translate business problems into shipped ML features.
10% Align & showcase
- Gather requirements from CX and product leads, demo new capabilities to execs & customers, and document impact with precision/recall, alert quality, latency, and cost metrics.
What makes you a great fit
- Startup hacker mindset: You self‑start from zero, respect no silos, and carry work from prototype to production. 🛠️
- AI‑native dev tools are your daily drivers: Cursor, v0, Claude Code (or similar).
- 7–10 years building production ML/back‑end systems; 2+ years leading while coding.
- Expert Python; strong back‑end chops (e.g., FastAPI, gRPC, Postgres, pub/sub/streams).
- Agents & RAG: Fluency with at least one agent framework (ADK preferred). Proven track record shipping AI agents and building RAG pipelines.
- LLM + DS depth: Prompting/tooling, retrieval design, LLM evals; hands‑on with time‑series analysis (forecasting, change‑point, drift).
- Cloud & ops: Basic infra ownership on GCP (or AWS/Azure): networking, autoscaling, CI/CD, IaC, observability, and cost control.
- Communication: You explain results clearly, align stakeholders, and write crisp docs.
Bonus points
- DevOps wizardry; GPU/accelerator experience.
- Multimodal pipelines (text + voice + screenshots).
- Prior experience in contact center/CX analytics or novelty/anomaly systems.
- Founder or founding engineer experience
Удалённоlead: We have remote roles open in every time zone
Удалённо: We have remote roles open in every time zone
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.