Location: India; Cairo, Egypt; Lebanon; Istanbul, Turkey
Muller's Solutions is looking for a motivated
Presales Consultant
to support our sales team by engaging with clients, understanding business requirements, and positioning the right technology solutions.
Job Summary
The Presales Consultant will work closely with the sales and delivery teams to understand customer needs, prepare technical and commercial proposals, conduct solution demonstrations, and support the sales cycle from qualification through proposal submission.
Key Responsibilities
Engage with customers to understand business and technical requirements.
Conduct discovery sessions and gather customer needs.
Design and present solution proposals aligned with customer requirements.
Prepare presentations, RFP/RFI/RFQ responses, and technical documentation.
Deliver product demonstrations and solution walkthroughs.
Collaborate with delivery and technical teams to develop solution architectures.
Support the sales team throughout the sales cycle.
Stay updated on market trends and enterprise technology solutions.
Build strong relationships with customers and technology partners.
Requirements
3+ years of experience in a Presales, Solution Consulting, or Solution Architect role.
Experience with at least one enterprise platform such as:
SAP
ServiceNow
OpenText
Boomi
Microsoft Dynamics 365
Oracle ERP
Salesforce
Previous experience working with ERP or Enterprise Software solutions is highly preferred.
Strong understanding of business processes and digital transformation.
Experience preparing technical proposals and responding to RFPs.
Excellent presentation and communication skills.
Ability to explain technical concepts to both technical and non-technical stakeholders.
Strong English communication skills.
Preferred Qualifications
Experience in enterprise integrations, cloud solutions, or workflow automation.
Experience working with enterprise customers in the Middle East is a plus.
Relevant vendor certifications (SAP, ServiceNow, Boomi, OpenText, etc.) are advantageous.
Location: Atlanta, United States
Workplace: remote
Grow and Expand Existing Relationships: Build and grow a portfolio of regional agency and brand partners by leveraging your existing network and developing new strategic relationships. Expand client investment by introducing broader cross-platform media solutions that drive measurable business outcomes.
Consultative Sales: Help clients move beyond single-platform buying by offering tailored media strategies across CTV, video, display, audio, retail media, and other digital channels. Position AI Digital as a strategic partner rather than a platform vendor.
Business Development: Identify new revenue opportunities within your territory, proactively prospect priority accounts, and build a healthy pipeline of mid-market advertisers and agencies.
Own the Sales Process: Manage the full sales cycle from prospecting and discovery through proposal development, negotiation, and long-term account growth. Collaborate closely with Planning, Client Services, and Operations teams to deliver successful client outcomes.
Represent AI Digital in the Market: Leverage your industry relationships and knowledge of the media landscape to establish AI Digital as a trusted partner for advertisers seeking more flexible, cross-platform media solutions. Represent AI Digital at local market, regional, and industry events, including networking functions, trade shows, client events, and community organizations, to strengthen brand awareness, build strategic relationships, and generate new business opportunities.
5+ Years of Media Sales Experience: Proven success selling advertising solutions to agencies and brands, ideally within local, regional, or national media organizations.
Established Book of Business: Experience managing a portfolio of approximately $3M+ in annual advertising revenue, with strong existing relationships across agencies and mid-market brands.
Full-Funnel Media Expertise: Experience selling integrated advertising solutions, including CTV and digital media. You understand how different channels work together throughout the customer journey and can confidently position holistic media strategies.
Strong Consultative Selling Skills: Comfortable leading strategic client conversations, uncovering business objectives, and recommending customized media solutions that drive growth.
Business Development Mindset: Demonstrated ability to prospect, develop new business, expand existing partnerships, and consistently exceed revenue goals.
CRM Proficiency: Experience using CRM platforms such as HubSpot, Salesforce, or similar tools to manage pipeline and sales activity.
Excellent Communication & Relationship Management: Strong executive presence with the ability to build trust, influence decision-makers, and collaborate effectively across internal teams and external partners.
Location: Hybrid (Vancouver, British Columbia)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We are looking for ambitious sellers to join our New Business Account Executive team. This is not a “farmer” role. You will be assigned inbound leads via round robin, however you will also be responsible for prospecting and sourcing a third of your own pipeline. You’ll own the sales cycle from prospect to purchase, and work to earn customer trust every step of the way.
Tailscale has a vibrant community across Hacker News, X, and Reddit. We have 100,000+ monthly active users, many of whom are engineering leaders working at the most innovative companies in the world. This is an opportunity to join early at a rapidly growing startup and build the playbook for startup sales.
Key Responsibilities
Win new business. Find your way to the right people at prospective customers, educate them about our services, and help them succeed with Tailscale.
Experiment and move quickly. Analyze market landscapes and customer trends to inform your sales campaigns.
Travel to (or organize) local events and attend large industry events to evangelize Tailscale to prospective customers
Support customers across all time zones
Manage and organize your activities, pipeline, and forecast in Gong and Salesforce
What We Are Looking For
1+ years of prospecting or closing experience in a door-to-door or in-person sales role
Ambition to build (and not just follow) a sales playbook
A technical background or curiosity in technology
Excellent communication and presentation skills
Proactive from lead to close - if this opportunity really excites you, please don’t just apply on the website. Find the hiring manager, prospect thoughtfully, and tell us why you’re the best candidate for this position.
Experience self sourcing opportunities and guiding a customer from discovery all the way through closed won deals
This role is based in Vancouver and hybrid required (3 days/week in-office)
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.
CAN Pay Range (OTE)
$167,000
—
$201,000 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: United States - Remote; Chicago, IL; Texas - Remote; Boston, MA; Florida - Remote; Minneapolis, MN; Michigan - Remote; Canada - Remote
Workplace: remote
About the Role
The Azul Sales Engineer is a hands-on, deeply technical pre-sales leader responsible for delivering the technical win across opportunities within their territory. Azul sells to the most demanding Java estates in the world — enterprises running mission-critical, high-throughput, latency-sensitive applications on the JVM — so this role demands genuine engineering depth, not just presentation polish.
A Sales Engineer earns credibility with engineers, architects, and executives alike by getting hands on: running technical evaluations in the customer’s own environment, tuning the JVM, interpreting GC and performance data, and translating measurable technical outcomes into clear business value. Beyond individual deals, the Sales Engineer uses their experience to mentor and uplevel the broader SE team.
What You'll Do (aka Responsibilities)
Own the technical win.
Drive pre-sales engagements end to end — discovery of the prospect’s business and technical challenges, mapping Azul portfolio capabilities to those challenges, and validating the solution through demonstration and hands-on proof.
Lead hands-on pilots.
Design, scope, and personally execute product pilots and proofs-of-concept inside the customer’s existing environment: installing and configuring the JVM, running representative workloads, and capturing empirical results the customer trusts.
Prove performance.
Plan and run performance-focused engagements: establish benchmarks and success criteria, measure latency, throughput, GC pause behavior and resource efficiency, analyze GC and JIT logs, tune JVM settings, and quantify the improvement Azul delivers against the incumbent.
Win at enterprise scale.
Navigate complex, multi-stakeholder enterprise engagements (large production estates, strict SLAs, security and compliance review, and long procurement cycles) coordinating technical validation across many teams and environments.
Present at every altitude.
Deliver presentations and demos across all technical levels, from CxOs to hands-on developers, to “make the complex simple” and communicate Azul’s value to each audience.
Respond to technical requirements.
Understand and respond to solicited and unsolicited proposals (RFI/RFP) by aligning Azul capabilities against detailed technical and business requirements.
Orchestrate the extended team.
Engage Product Management, Engineering, and the CTO office as needed to remove technical blockers and secure the win.
Partner on territory strategy.
Work alongside your Account Executive(s) on territory planning: pipeline generation, growing existing accounts, and enabling partners.
Grow and retain customers.
Nurture existing clients to promote customer success and to create new upsell and cross-sell opportunities.
Evangelize.
Present at conferences, workshops, and roadshows to raise awareness of the Azul portfolio and build funnel.
Mentor the team.
Provide expert assistance to other SEs on pilot planning and execution, run training sessions, and serve as a primary mentor to onboarding SEs.
Be a trusted advisor.
Advise your manager on product, territory, and team matters.
Technical Competencies
These are the core technical strengths that define a successful Sales Engineer at Azul:
Java & the JVM.
Deep, hands-on knowledge of Java internals and the JVM: class loading, JIT compilation, memory model, and garbage collection. Able to read and reason about GC logs and runtime behavior, not just describe them.
Performance engineering.
Practical experience benchmarking, profiling, and tuning JVM-based applications for latency, throughput, and scale; comfortable diagnosing GC pauses, warm-up, jitter, and resource-efficiency issues in production-like conditions.
Hands-on aptitude.
Confident on the command line and in customer environments: installing, configuring, and troubleshooting runtimes; able to build and run a POC independently.
Enterprise application stacks.
Solid understanding of Java-based applications and frameworks that run on or alongside Azul products (e.g., Cassandra, Kafka, Solr, Spring).
Cloud & containers.
Working knowledge of cloud platforms (e.g., AWS, Azure, GCP) and container/orchestration technologies (e.g., Docker, Kubernetes).
Portfolio SME.
Demonstrate SME-level depth and breadth across the entire Azul product suite, and continuously grow technical acumen through enablement, hands-on experimentation, and self-study.
What You'll Bring
Qualifications
5+ years in a Sales Engineering / pre-sales role
supporting enterprise software, ideally in the Java, middleware, performance, or infrastructure space.
3+ years of hands-on Java development or testing experience
with a demonstrable command of Java architecture.
Proven track record of hands-on pilots and POCs
and of performance-related engagements where you measured and demonstrated technical results in a customer environment.
Experience selling into large enterprises
— complex, multi-stakeholder, mission-critical production environments.
Bachelor’s degree (or equivalent)
in Software Engineering, Computer Science, or a related IT discipline; a master’s or higher in an IT or business discipline is a plus.
Working knowledge of cloud and container technologies
(e.g., AWS, Docker/Kubernetes).
Solid knowledge of sales process and CRM
(MEDDICC and Salesforce preferred).
Willing and able to travel up to 30%.
Fluent in your territory’s primary language,
with strong professional English.
Skills & Attributes
Strong oral and written communication, effective one-on-one and in front of large groups.
Proven critical-thinking and problem-solving skills; able to solve complex technical challenges with minimal supervision.
Highly organized, detail-oriented, with excellent time management.
Highly professional and ethical.
Thrives in a fast-paced environment and can multitask across client challenges, meetings, and team needs, occasionally outside normal business hours.
Collaborates across disciplines, with the EQ to understand multiple perspectives toward a common goal.
A proven winning record.
#LI-MD1
What we Offer
· Comprehensive compensation and healthcare packages
· Referral Program
· Work-life balance, remote-first, paid time off, company shutdown, holidays
· Work with top experts worldwide whom contribute to the Java ecosystem
Our Culture & Values
· Maniacal Customer Focus
· Innovation & Excellence
· Initiative & Courage
· Impact & Influence
· Integrity & Transparency
· Diversity, Inclusion & Teamwork
Azul participates in E-Verify.
As a US employer, Azul Systems, Inc. uses E-Verify to confirm the employment eligibility of all newly hired employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.
Employment at Azul is contingent upon the completion of reference and background checks.
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job $150,000-$175,000. This job is also eligible for commission/variable pay. Individual base salaries are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our benefit package includes medical and dental coverage, equity participation plan, 401(k) plan, and a wide range of paid time off options.
Location: Cyprus
Workplace: fully
About the Client
Our client is a payment infrastructure platform that empowers global businesses to seamlessly process transactions across Asia's diverse markets. They offer pay-in and payout solutions through over 50 local payment methods, including bank transfers, e-wallets, and cards. Their clientele includes merchants, financial institutions, and digital wallets. Operating under the regulatory oversight of Bank Negara Malaysia, they ensure compliance and security in all transactions.
Role Overview
Join an expanding team as a Sales Manager in Cyprus, where you will manage the entire sales cycle, from prospecting to contract signing. This role offers the opportunity to significantly impact business growth and market presence. You'll work in a fully remote setting, backed by a collaborative international team.
Key Responsibilities
Own the full sales cycle, from prospecting and lead generation through negotiations and contract signing.
Identify, develop, and close new business opportunities within your target markets.
Build and maintain a healthy sales pipeline while consistently achieving revenue and sales targets.
Develop relationships with senior decision-makers and manage complex, multi-stakeholder sales opportunities.
Conduct discovery meetings, product presentations, commercial negotiations, and contract discussions.
Collaborate with Business Development, Marketing, and Customer Success teams to ensure a seamless customer journey.
Represent the company at conferences, networking events, and customer meetings to strengthen market presence and generate new opportunities.
Monitor industry trends, competitor activity, and customer needs to identify new business opportunities and contribute to commercial strategy.
Maintain accurate sales forecasts, opportunity updates, and pipeline data within the CRM.
Requirements
4-5 years of experience in B2B sales, business development, or enterprise sales, with a proven record of achieving revenue targets.
Demonstrated success managing complex sales cycles involving multiple stakeholders and executive-level decision-makers.
Strong business development mindset with a focus on acquiring new customers and expanding market presence.
Experience in fintech, payments, banking, SaaS, cryptocurrency, or another technology-driven industry is highly desirable.
Established professional network within relevant industries is considered a strong advantage.
Excellent negotiation, presentation, and relationship management skills.
Fluent English (spoken and written); additional languages are a plus.
Experience working with CRM platforms (Salesforce, HubSpot, Microsoft Dynamics, or similar).
Familiarity with AI-powered sales tools and modern sales technologies.
Self-motivated, commercially driven, and comfortable working in a remote, fast-paced environment.
Willingness to travel for customer meetings, conferences, and internal company events.
Languages: English B2 .
Experience in fintech
Key Soft Skills
Strong stakeholder management skills, enabling effective collaboration across different departments and with external partners.
Exceptional analytical thinking to assess market trends and make data-driven decisions.
Adaptability to fast-paced environments, ensuring quick responses to market changes and customer needs.
What We Offer
Competitive compensation package including a base salary and performance-based bonus.
The opportunity to take ownership of your territory and directly influence business growth.
High level of autonomy supported by an experienced international team.
A collaborative, remote-first working environment with colleagues across multiple regions.
Career development opportunities within a growing international technology business.
Access to modern sales tools, AI-powered solutions, and ongoing professional development.
Recognition of personal milestones and achievements
Social benefits
Location: Palo Alto, California
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
The Opportunity
We are hiring a Field CTO to serve as the most senior technology voice to our largest customers, prospects, and the market.
The Field CTO is a C-suite-caliber technology executive who operates as a peer to the CIOs, CTOs, and CDOs of our Fortune 500 customers and a credible presence in their boardrooms. You are not a pre-sales architect with a bigger title. You are an executive who has sat in their chair: you have owned enterprise technology budgets of $50M+, presented to Boards, and made the platform, vendor, and transformation investment decisions our customers' CIOs face today. You know firsthand why those bets succeed or stall.
You will shape how the world's largest enterprises adopt agentic AI and automation at scale, translating Workato's platform vision into boardroom-ready strategy, influencing executive committees, and bringing field intelligence back to inform Workato's product roadmap and go-to-market strategy.
Success in this role is measured by your ability to build trusted executive relationships, influence strategic customer outcomes, accelerate enterprise platform adoption, and position Workato as the category leader in enterprise AI and automation.
What You'll Own
Trusted Advisor to the C-Suite.
Serve as the senior technology counterpart to CIOs, CTOs, CDOs, and Boards at our top strategic accounts. Lead executive briefings, advisory councils, strategic visioning sessions, and architecture reviews that shape multi-year transformation roadmaps.
Boardroom Engagement.
Present to customer Boards and executive committees on AI execution strategy, agentic operating models, governance, and the economics of enterprise automation. Build alignment across business and technology stakeholders so organizations can make complex transformation decisions with confidence.
Strategic Deal Acceleration.
Partner with Sales leadership on Workato's largest, most strategic, and most complex enterprise pursuits. Strengthen executive sponsorship, expand the strategic scope of opportunities, and unlock seven- and eight-figure platform investments.
Transformation Strategy.
Advise customers on enterprise AI adoption, intelligent automation, modern integration architecture, governance models, and organizational readiness. Help executive teams define pragmatic roadmaps that extend beyond implementation toward sustainable business transformation.
Voice of the Market.
Serve as a primary spokesperson at industry events (including Gartner symposia and leading industry summits), analyst briefings, executive forums, and customer advisory councils. Author keynotes, executive point-of-view papers, and strategic content that establish Workato as the definitive leader in enterprise AI execution.
Product & Strategy Influence.
Translate field signals into direct input to the CEO, CPO, CTO, and Product organization on roadmap priorities, platform strategy, competitive positioning, and emerging customer requirements, including Enterprise MCP, agentic AI frameworks, and governance.
Field Enablement.
Coach Solutions Engineering, Customer Success, and Sales leadership on executive engagement, strategic technology positioning, and boardroom storytelling. Build repeatable frameworks that scale Workato's executive motion.
Who You Are
You are a rare profile: an enterprise operator with genuine commercial range. You have led transformation inside a Fortune 500 organization, and you know how to represent a platform to executive buyers, whether you built that muscle on the vendor side or by carrying your own company's capabilities to its largest customers. You understand how executive technology decisions are made, how enterprise transformation succeeds, and what it takes to create lasting business value.
Enterprise Chief Information Officer (CIO) or Chief Technology Officer (CTO) experience at a Fortune 500 / Global 2000 organization, with ownership of enterprise architecture, application portfolios, technology strategy, and transformation at scale.
Commercial experience on either side of the table. Strongly preferred: executive-level experience at an enterprise software vendor selling into the Fortune 500 (iPaaS, AI/ML, cloud platforms, data, ERP, or adjacent infrastructure). Also compelling: a customer-facing operator role in which you regularly represented your company's products, platform, and capabilities to enterprise customers, advisory boards, and industry analysts. Either way, you understand how executive buying decisions are made.
15+ years of senior technology leadership, including 5+ years at the C-suite or equivalent executive level.
Deep fluency in enterprise integration architecture, AI and agentic systems, data platforms, cloud architecture, and the modern enterprise application ecosystem (Salesforce, SAP, Workday, ServiceNow, NetSuite, Oracle, Microsoft).
Demonstrated success leading large-scale digital transformation with measurable business outcomes.
A compelling storyteller and communicator, with executive presence proven through Board work, public speaking, analyst engagement, media, or published thought leadership.
Comfortable operating in ambiguity, influencing without formal authority, navigating matrixed organizations, and moving at the pace of a high-growth platform company.
Naturally curious and commercially minded, energized by helping customers solve complex strategic challenges, with the judgment and executive maturity the world's largest enterprises expect.
Location & Travel
Remote, based anywhere in the United States (proximity to a major airport hub strongly preferred).
Approximately 60% travel to customer sites, executive briefing centers, industry events, and Workato headquarters.
What Success Looks Like
Within your first year, you are a trusted advisor to Workato's most strategic customers: leading executive strategy engagements, shaping transformational AI and automation initiatives, influencing the direction of major enterprise opportunities, and strengthening Workato's relationships with senior technology leaders. You contribute directly to product strategy through market intelligence and executive customer feedback, and you represent Workato as a recognized thought leader in enterprise AI and automation.
What We Offer
A platform-defining role at the most strategic moment in enterprise software in a generation. Direct visibility to and influence with Workato’s CEO and executive team. Compensation commensurate with C-suite executive talent - competitive base, performance incentives, and meaningful equity. The opportunity to shape the category that will define how the Fortune 500 operates for the next decade.
REQ ID: 2868
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We're looking for a Staff Data Analyst to be the senior analytical partner to our Marketing organization. You'll define how Marketing understands its own performance, influence investment decisions at the leadership level, and shape the data foundations that underpin our AI and automation capabilities. Sitting within our centralized analytics function, you'll work closely with Growth Marketing, Corporate Marketing, Revenue Operations, Finance, and Data Engineering bringing strategic thinking, deep marketing expertise, and the ability to turn complex data into clear recommendations that move the business forward.
How we’re using AI today
On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights faster so we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 7+ years in marketing analytics and data strategy within complex B2B SaaS environments
- Deep marketing domain expertise, including attribution, funnel analysis, forecasting, KPI development, and lifecycle measurement
- Proven experience partnering directly with senior marketing leaders and executive stakeholders
- Experience leading attribution modernization or marketing measurement transformation initiatives
- Familiarity with AI-assisted analytics, statistical modeling, or predictive techniques in a business context
- Advanced SQL and strong experience with large-scale analytical datasets
- Hands-on experience with modern AI/BI tools (Hex, Omni, Claude, Dust, or similar)
- Comfort in modern cloud data ecosystems: Snowflake, Databricks, dbt
- Experience working with Marketing and GTM platforms: Salesforce, Marketo, GA4, and related martech
What you can expect:
- A greenfield opportunity to shape the data foundations, measurement frameworks, and analytical standards that Marketing and 1Password's broader AI capabilities will depend on
- Deep partnership with Marketing leadership across planning cycles, investment decisions, and performance measurement
- Ownership of complex marketing domain work across attribution, funnel measurement, forecasting, and lifecycle analysis in a fast-moving SaaS environment
- A seat at the forefront of how AI gets applied in Marketing analytics, building the trusted, governed data foundations that every AI initiative will depend on
- Cross-functional partnership across Marketing, Finance, RevOps, Product, and Data teams with the opportunity to mentor analysts and raise the bar on analytical standards
- An environment where there's a lot to build and your fingerprints will be on it. This is a role for someone who thrives with ownership and ambiguity, not a playbook to follow
USA-based roles only: The annual base salary for this role is between $149,000 USD and $216,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $131,000 CAD and $175,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Germany; France
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the Role
As the Account Management Lead you'll lead a team of experienced Account Managers across the Western Europe region. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business.
You will:
- Lead, coach, and develop a high-performing AM team, owning team and regional NRR performance, customer retention, and expansion goals.
- Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices.
- Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities.
- Set strategic direction for the team, aligning account manager initiatives with company goals and market trends.
- Monitor and optimize delivery quality across all accounts, ensuring consistency, excellence, and predictability in customer outcomes, implementing scalable processes that improve accuracy, visibility, and operational efficiency.
- Design and implement repeatable playbooks for renewals, upsells, and adoption; automate workflows and tools to scale team impact.
- Own the ongoing development and optimization of best practices for Commercial and Scale playbooks, ensuring consistent execution, measurable impact, and continuous refinement as the business evolves.
- Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums.
- Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies.
- Partner with Europe GTM & cross functional leadership to align organizational objectives, drive cross-functional initiatives, and ensure cohesive execution across customer success, sales, and operations teams.
Requirements
• 10+ years of experience in account management or post-sales roles within SaaS, ideally some of this within Western Europe accounts.
• Demonstrated technical acumen with the ability to upskill and enable the team — fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes.
• 5+ years of direct people leadership experience — managing AMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact.
• Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios.
• Demonstrated success in exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management.
• Expertise in CS methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment).
• Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes.
• Strong builder mindset - you thrive in building from scratch, redefining processes and playbooks, and operating with an AI-first mindset
• Bonus: Hands-on with tools (Salesforce, Gong, Sigma, Pylon) and capable of improving data quality, visibility, and usage insights across the team.
• Proficiency in German or French is required.
This role is remote-first, so it can be executed from anywhere within Europe. If you prefer, you can work from our offices in London, Dublin or Paris.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Mexico
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
You Will
Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more
Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more
Develop and expand our portfolio to support most popular Cloud apps (200+)
Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use.
About Us
At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
We genuinely care
We do not waste time on manual or mundane task
We have a fun environment
We own it
We are experts on what we do
We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
- Best Relationship- Winter 2024
- Leader Americas Winter 2024
- Best Results - Winter 2024
- Best Usability - Winter 2024
About the Role
The Forward Deployment Engineer (FDE) is a hybrid role at the intersection of engineering, business analysis, and customer success. Acting as the bridge between product teams and enterprise clients, FDEs ensure smooth deployment of AI-driven solutions, workflow automation, and SaaS integrations. They combine technical expertise with business acumen to translate client needs into production-ready solutions that drive measurable impact.
Roles and Responsibilities
Customer Discovery: Conduct structured workshops with client stakeholders to capture workflows, pain points, and desired outcomes.
Solution Design: Translate business requirements into technical workflows, automations, and integrations.
Deployment Execution: Configure, test, and deploy solutions, ensuring seamless go-live and adoption.
Workflow Automation: Build and customize automations using APIs, scripts, or low-code platforms.
Technical Troubleshooting: Diagnose integration issues, resolve blockers, and iterate based on client feedback.
Customer Advocacy: Serve as the technical expert during onboarding and beyond, ensuring long-term customer success.
Feedback Loop: Provide insights from deployments to product and engineering teams to shape roadmap priorities.
Skills and Qualifications
Bachelor's degree in Computer Science, Engineering, or related field — or equivalent demonstrated experience shipping production integrations.
4–8 years in a customer-facing technical role where you personally wrote and owned the code (Forward Deployed Engineer, Solutions Engineer, Integration Engineer, Implementation Engineer, or similar).
Strong coding ability (Python, Java, Go, or similar) — able to build and debug real integration logic, not just configure a UI.
Deep familiarity with SaaS systems, REST/SOAP APIs, webhooks, and authentication patterns (OAuth, API keys, SSO basics).
Experience with workflow automation platforms, CI/CD, and basic observability/monitoring tools.
Comfortable with SQL and at least one BI tool (Looker, Tableau, Superset) for validating data and demonstrating impact.
Demonstrated ability to operate independently in ambiguous, loosely-scoped situations and drive to a working solution.
Excellent communication skills — able to run a discovery workshop, explain a technical trade-off to a non-technical stakeholder, and write clear documentation.
Strongly Preferred
Hands-on experience with LLM/agentic frameworks (LangChain, LangGraph, CrewAI, or similar) and applying them to real workflow or data problems.
Experience with RAG pipelines, prompt/eval design, or AI observability and guardrails.
Prior experience embedded on-site with enterprise clients during implementation.
Nice to Have
Background in consulting or early-stage startup environments (frequently correlates with FDE success due to comfort with ambiguity and ownership).
MBA preferred.
Location:
Mexico (Remote, LATAM region)
Shift Timings:
U.S. Shift (8:00 AM CST - 5:00 PM CST)
For more information about DBSync, visit
www.mydbsync.com.
Video:
https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB
Requirements
Benefits
Location: United States | Miami, USA
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
THE ROLE
Higgsfield AI is seeking a GTM Director – Latin America (LATAM) to lead our commercial growth across the Latin American market.
This is a senior individual contributor role responsible for driving enterprise sales, developing strategic customer relationships, and accelerating Higgsfield's expansion throughout Latin America. You will partner closely with cross-functional teams to introduce the world's leading organizations to the future of AI-powered creative technology.
The ideal candidate has a successful track record selling enterprise software into sophisticated organizations, understands complex buying environments, and is excited to help define the commercial strategy for one of the fastest-growing AI companies in the world.
This position is based in Latin America.
WHAT YOU'LL DO
DRIVE REVENUE GROWTH
- Own the LATAM territory and achieve aggressive revenue targets.
- Develop and execute strategic account plans across enterprise customers.
- Manage full sales cycles from prospecting through negotiation and close.
- Maintain accurate forecasting and pipeline management.
BUILD EXECUTIVE RELATIONSHIPS
- Develop trusted partnerships with executive stakeholders across enterprise organizations.
- Lead strategic customer conversations around AI transformation, creative workflows, and business value.
- Represent Higgsfield at industry events, executive meetings, and customer engagements.
PARTNER CROSS-FUNCTIONALLY
- Collaborate closely with Marketing, Product, Customer Success, Solutions Engineering, and Legal throughout the customer lifecycle.
- Provide customer insights that influence product development and go-to-market initiatives.
- Support customer expansion and long-term account success.
EXPAND HIGGSFIELD'S PRESENCE
- Build Higgsfield's reputation across the Latin American AI, media, advertising, and enterprise technology ecosystem.
- Develop relationships with key industry partners, agencies, channel partners, and strategic influencers across the region.
- Serve as the voice of the LATAM market internally.
WHAT WE'RE LOOKING FOR
- 8–12 years of enterprise SaaS, AI, cloud, MarTech, AdTech, or related technology sales experience.
- Demonstrated success exceeding enterprise revenue targets across Latin America.
- Experience selling to large enterprise organizations with complex procurement and legal processes.
- Strong executive communication, presentation, and negotiation skills.
- Deep understanding of the Latin American enterprise market, including regional business practices and buying dynamics.
- Ability to develop multi-country territory strategies and execute independently.
- Strong collaboration across globally distributed teams.
- Excellent written and verbal communication skills in English and Spanish. Portuguese proficiency is strongly preferred.
- Experience selling AI, generative AI, creative technology, marketing technology, advertising technology, or media platforms.
- Existing relationships with enterprise organizations, agencies, media companies, or strategic partners across Latin America.
- Experience at a high-growth venture-backed startup.
- Familiarity with PLG and enterprise sales models.
- Experience using Salesforce, HubSpot, or similar CRM platforms.
- Must be able to travel.
Compensation & Benefits:
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- United States Base Salary: The anticipated salary range for this role is $150,000 – $220,000, depending on experience, skills, scope, and location.
- LatAm Countries Salary: Determined by country.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a remote role based in Miami, Florida or in LatAm. Travel will be expected for this position.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Remote, Germany
Workplace: Remote
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
THE ROLE
Higgsfield AI is seeking a Regional Director, GTM – Germany to lead our commercial growth across the German market.
This is a senior individual contributor role responsible for driving enterprise sales, developing strategic customer relationships, and accelerating Higgsfield's expansion across Germany. You will partner closely with cross-functional teams to introduce the world's leading organizations to the future of AI-powered creative technology.
The ideal candidate has a successful track record selling enterprise software into sophisticated organizations, understands complex buying environments, and is excited to help define the commercial strategy for one of the fastest-growing AI companies in the world.
This position is based in Germany.
WHAT YOU'LL DO
DRIVE REVENUE GROWTH
- Own the Germany territory and achieve aggressive revenue targets.
- Develop and execute strategic account plans across enterprise customers.
- Manage full sales cycles from prospecting through negotiation and close.
- Maintain accurate forecasting and pipeline management.
BUILD EXECUTIVE RELATIONSHIPS
- Develop trusted partnerships with executive stakeholders across enterprise organizations.
- Lead strategic customer conversations around AI transformation, creative workflows, and business value.
- Represent Higgsfield at industry events, executive meetings, and customer engagements.
PARTNER CROSS-FUNCTIONALLY
- Collaborate closely with Marketing, Product, Customer Success, Solutions Engineering, and Legal throughout the customer lifecycle.
- Provide customer insights that influence product development and go-to-market initiatives.
- Support customer expansion and long-term account success.
EXPAND HIGGSFIELD'S PRESENCE
- Build Higgsfield's reputation across the German AI, media, advertising, and enterprise technology ecosystem.
- Develop relationships with key industry partners and influencers.
- Serve as the voice of the German market internally.
WHAT WE'RE LOOKING FOR
- 8–12 years of enterprise SaaS, AI, cloud, MarTech, AdTech, or related technology sales experience.
- Demonstrated success exceeding enterprise revenue targets.
- Experience selling to large enterprise organizations with complex procurement and legal processes.
- Strong executive communication, presentation, and negotiation skills.
- Deep understanding of the German enterprise market.
- Ability to develop territory strategy and execute independently.
- Strong collaboration across globally distributed teams.
- Excellent written and verbal communication skills in German and English.
- Experience selling AI, generative AI, creative technology, marketing technology, advertising technology, or media platforms.
- Existing relationships with enterprise organizations, agencies, media companies, or strategic partners across Germany.
- Experience at a high-growth venture-backed startup.
- Familiarity with PLG and enterprise sales models.
- Experience using Salesforce, HubSpot, or similar CRM platforms.
COMPENSATION
We offer a competitive and thoughtfully structured compensation package designed to align with impact and growth.
Compensation will be competitive and based on experience, market location, and demonstrated performance.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Remote, France
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
The Role
Higgsfield AI is seeking a Regional Director, GTM – France to lead our commercial growth across the French market.
This is a senior individual contributor role responsible for developing enterprise relationships, driving new customer acquisition, expanding strategic accounts, and serving as Higgsfield's market leader in France. You will work closely with Marketing, Product, Customer Success, and Leadership to accelerate adoption of Higgsfield's AI platform across leading brands, agencies, media companies, and enterprises.
The ideal candidate has a proven record of selling complex SaaS or AI solutions, deep knowledge of the French enterprise landscape, and thrives building business in fast-moving, high-growth environments.
This position is based in France.
What You'll Do
Drive Revenue Growth
- Own the French territory and deliver against ambitious revenue targets.
- Develop and execute territory strategies to acquire new enterprise customers and expand existing relationships.
- Manage complex, multi-stakeholder sales cycles from prospecting through contract execution.
- Accurately forecast pipeline and revenue while maintaining strong CRM discipline.
Build Executive Relationships
- Develop trusted relationships with C-level executives, marketing leaders, creative teams, and digital transformation stakeholders.
- Position Higgsfield as a strategic AI partner helping customers transform content creation and marketing workflows.
- Represent Higgsfield at customer meetings, industry events, conferences, and executive briefings.
Partner Cross-Functionally
- Collaborate closely with Product, Marketing, Customer Success, Legal, and Solutions teams to deliver exceptional customer experiences.
- Provide market intelligence and customer feedback to influence product roadmap and go-to-market strategy.
- Support customer onboarding and long-term account growth.
Expand Higgsfield's Presence
- Build brand awareness and strategic partnerships across the French AI, advertising, media, and enterprise ecosystem.
- Identify emerging market opportunities and develop scalable growth initiatives.
- Serve as the voice of the French market internally.
What We're Looking For
- 8–12 years of enterprise SaaS, AI, cloud, MarTech, AdTech, or related technology sales experience.
- Proven history of consistently exceeding enterprise sales quotas.
- Experience selling into large enterprise organizations and navigating complex procurement processes.
- Strong executive presence with exceptional communication and relationship-building skills.
- Deep understanding of the French business landscape and enterprise buying process.
- Experience managing long, consultative sales cycles.
- Highly entrepreneurial with the ability to build territory strategy independently.
- Strong collaboration skills across cross-functional global teams.
- Native or fluent French and professional English proficiency.
- Experience selling AI, generative AI, creative technology, marketing technology, advertising technology, or media platforms.
- Existing network across French enterprise brands, agencies, media organizations, and technology leaders.
- Experience working within a high-growth startup environment.
- Knowledge of PLG and enterprise sales motions.
- Experience with Salesforce, HubSpot, or similar CRM platforms.
Compensation
We offer a competitive and thoughtfully structured compensation package designed to align with impact and growth.
Compensation will be competitive and based on experience, market location, and demonstrated performance.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU'LL DO
- Lead & develop a high-performing sales team: Hire, onboard, and develop AEs across your region, Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team.
- Own regional performance: Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights.
- Be deeply involved in deals: Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy.
WHAT YOU'LL BRING
- 10-15+ years of experience: Extensive experience in enterprise customer-facing sales role, identifying and closing large accounts.
- People leadership experience: 5+ years managing, mentoring, and developing a high-performing enterprise sales team.
- Enterprise experience: You've run and managed end-to-end complex deals ($1M+).
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends, as well as fluency with AI tooling and workflows.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Lead & develop a high-performing sales team: Hire, onboard, and develop AEs across your region, Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team.
- Own regional performance: Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights.
- Be deeply involved in deals: Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy.
WHAT YOU'LL BRING
- 10-15+ years of experience: Extensive experience in enterprise customer-facing sales role, identifying and closing large accounts.
- People leadership experience: 5+ years managing, mentoring, and developing a high-performing enterprise sales team.
- Enterprise experience: You've run and managed end-to-end complex deals ($1M+).
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends, as well as fluency with AI tooling and workflows.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
JOB SUMMARY
As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.
This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.
KEY RESPONSIBILITIES
AI-POWERED AUTOMATION DESIGN & DEVELOPMENT
- Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows.
- Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions.
- Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools.
- Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.
CX SYSTEMS INTEGRATION & DATA FLOW
- Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack.
- Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares.
- Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics.
- Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.
AI CAPABILITY EXPANSION
- Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows.
- Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication.
- Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains.
- Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.
RELIABILITY & CONTINUOUS IMPROVEMENT
- Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations.
- Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs.
- Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues.
- Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.
CROSS-FUNCTIONAL COLLABORATION
- Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution.
- Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications.
- Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.
QUALIFICATIONS
EXPERIENCE
- 3–5+ years in systems administration, business systems engineering, or customer support platform work.
- Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value.
- Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher.
- Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly.
- Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.
SKILLS & COMPETENCIES
Technical
- Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher).
- Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools).
- AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems.
- Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems.
- Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.
Operational & Mindset
- Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away.
- Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust.
- AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works.
- Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support.
- Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.
WHAT YOU'LL WORK WITH
- Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting.
- ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem.
- Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows.
- Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration.
- Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions.
- Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Paris; London
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Solution Operations, you will serve as a strategic business partner to our Solution team. This team, composed of AI Deployment Strategists, Infrastructure Solution Architects, and Applied AI Engineers, designs, deploys, and optimizes AI solutions that directly solve our enterprise customers’ most complex challenges.
You will drive the end-to-end staffing strategy, ensuring alignment between business priorities, operational constraints, and talent deployment. Your mission is to optimize staffing efficiency, reduce time-to-staff, and build scalable processes that enable Mistral to deliver exceptional value to our customers.
It’s a high-impact, hands-on position at the intersection of strategy, operations, and execution. You will work closely with Solutions leadership to develop data-driven staffing plans, align capacity with demand, and implement frameworks that match skills to customer needs. Your work will directly accelerate Mistral’s ability to scale its technical pre-sales and post-sales motions while maintaining operational excellence.
WHAT YOU WILL DO
Worldwide Strategic Staffing & Capacity Planning - across all geographies
• Develop and execute a forward-looking staffing strategy aligned with business forecasts and needs, including resource allocation, staffing ratios across regions, and technical deployment metrics.
• Build and maintain a prioritization framework for recruitment (role type, geography) to ensure the Solutions team is staffed for high-impact customer engagements.
• Accelerate time-to-value by minimizing time-to-staff through efficient matching systems between skills and customer requirements.
• Act as a strategy partner to the Director of Solutions, providing insights on organizational design, role evolution, and scaling plans.
Data-Driven Staffing Optimization
• Identify and operationalize key metrics to measure staffing efficiency, team utilization, and impact on customer success and revenue.
• Create and maintain reporting mechanisms to track staffing KPIs, including time-to-staff, skill gaps, and deployment success rates.
• Synthesize and implement actionable recommendations to improve staffing processes and cross-functional alignment.
Scalable Staffing Systems & Automation
• Design and implement scalable processes, automations, and tools to streamline talent deployment and reduce operational friction.
• Optimize the Mistraler lifecycle (onboarding to project allocation) by ensuring seamless transitions and maximizing team productivity.
• Identify and eliminate bottlenecks in staffing workflows, leveraging automation to enhance agility and responsiveness to customer needs.
Cross-Functional Collaboration
• Partner with Sales, Product, Revenue Operations, Talent Acquisition and HR to align staffing capabilities with customer demands and business priorities.
• Support the development of the Solution team offerings and technical engagement models that maximize customer success.
• Collaborate with Product teams to ensure Solutions team feedback is integrated into the product roadmap.
Prepare materials for executive reviews, highlighting project successes, challenges, and strategic recommendations.
WHAT WE'RE LOOKING FOR
• 3+ years of experience in strategic operations, staffing, chief of staff or resource management within technical sales, solutions engineering, or professional services environments.
• Proven track record in optimizing processes, impacting business KPIs, and aligning resources with business priorities.
• Experience in staffing, resource management, or talent deployment is a strong plus.
• Strong analytical skills, with experience in Salesforce, data warehouses, and BI tools (e.g., Looker, Hex, BigQuery).
• Exceptional negotiation and diplomacy skills: ability to navigate complex stakeholder dynamics and align competing priorities.
• Hands-on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments.
• Technical acumen: understanding of AI implementation, use cases, and scaling challenges is a strong plus.
• Bachelor’s degree required; MBA or advanced degree preferred.
• Fluency in English (native level); additional European languages are a plus.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
seniorHybrid (Vancouver, British Columbia); Support customers across all time zones
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УдалённоUS - Remote; San Francisco, CA; New York, NY; Atlanta, GA
УдалённоUS - Remote; San Francisco, CA; New York, NY; Atlanta, GA
УдалённоUS - Remote; San Francisco, CA; New York, NY; Atlanta, GA
УдалённоUS - Remote; San Francisco, CA; New York, NY; Atlanta, GA
УдалённоUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
ОфисParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks