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Location: Pretoria, South Africa CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Gueznaia, Morocco CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Gqeberha, South Africa CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: East London, South Africa CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Tunis, Tunisia CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Knokke, Belgium; Brugge, Belgium Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Prague Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed.We are seeking a talented Senior Professional Services Consultant to join our Professional Services team. In this role, you will have the opportunity to work with some of the best consulting minds, who bring varied industry experience and work management prowess. As a Professional Services Consultant, you will play a leading role in shaping our customer’s initial experience and paving the way for their long-term success. Your Impact: Leading individual customer engagements, and participating in or leading larger global customer rollouts. Driving end-to-end customer onboarding, including the Discovery, Design, Configuration, Rollout, and Adoption Monitoring for these engagements. Supporting the sales team with more complex scoping requirements and presenting the value of Wrike and Wrike’s professional services offerings. Tracking and maintaining accurate client records and key milestones using Wrike, Salesforce, and other systems. Managing successful completion of customer engagements while achieving critical success metrics. Advocating for the customer and assisting in the prioritization of new product features Collaborating with Wrike’s Product team and other internal stakeholders to identify short-term solutions to issues/requests and influence Wrike's product roadmap. Ensuring smooth hand-offs before and after professional services engagements by working closely with internal cross-functional teams Represent the DACH region with cultural and language fluency (German native speaker required). Mentoring junior members of the Wrike team. Possess qualities that make a good Wriker: Critical thinker, generally curious — a true problem solver Passionate about learning and improving every day, and motivated to excel Open to feedback; coachable Strong team player; tendency to put others first Self-starter with strong ownership skills, willing to go above and beyond the job description Creative and innovative Your Qualifications: 3+ years in consulting and customer facing roles. Experience in project management and former certifications as (Agile, PMI, Lean, etc.) is a plus. Ability to quickly understand customer’s complex processes and needs, and assist them in defining clear goals, to ensure a successful implementation of Wrike Extensive understanding of and ability to apply change management principles Thorough expertise in one industry or in critical customer segments such as Marketing/Creative, IT, Professional Services, PMO Ability to dive into technical discussions as needed and present on complex digital transformation options and strategies. Ability to collaborate cross functionally with Sales to evolve account plans that include ongoing professional services support. Excellent verbal, presentation and written communication skills Effective communication across all levels of an organization, particularly executive stakeholders Ability to manage difficult audiences and complex client relationships with finesse and poise. Ability to provide thought leadership and knowledge of industry best practices to guide customers in complex organizations. Firm sense of accountability and ownership of work Deep understanding of the DACH market and fluency in German. Superior personal organization and time management skills Customer-centric, energetic person with extensive consulting skill set Strong interpersonal skills: positive, engaging, friendly, empathetic, tactful and level-headed under pressure and in difficult situations. Standout Qualities: Relevant university degree Experience working in a SaaS environment Ability to position Wrike into an existing integrated ecosystem Team Dynamics: As part of our Professional services team, you will play a key role in sustaining our core values which make working at Wrike fun, challenging, and a place for career-defining work: Fail Gloriously | No Egos | One Wrike | Embrace Change Fearlessly | Best Ideas Win. What’s Next? Interview with a Recruiter Technical interview Cultural interview Benefits & Perks: 5 Weeks of paid vacation Sick Leave Compensation (5 Paid Uncertified Sick Days and 2 weeks fully paid w/ medical certificate, additional) 4 weeks paid at 80% salary rate Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Meal Vouchers (CZK 220 per working day) Annual Prague Travel Card (Lítačka) Hybrid Working Model Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus Your recruitment buddy will be Arjola Stejskal , Talent Acquisition Specialist #LI-AS1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: Limassol Workplace: hybrid The Role: Are you a detail-oriented, highly organised, and people-centric HR professional who thrives in a fast-paced, international environment? Do you have a passion for streamlining HR processes, improving efficiency, and ensuring seamless HR operations? If so, we want YOU to join our dynamic People & Culture team at XM!   Why Join Us? At XM, our people are our greatest asset. Our People & Culture team plays a pivotal role in ensuring a positive, engaging, and efficient work experience for all employees. As we continue to scale, we’re looking for a dedicated and detail-driven HR professional to help us enhance and optimise our People & Culture operations and processes.   This is a fantastic opportunity for an HR operations expert who enjoys working with HR systems, data, and processes while contributing to a people-first culture. You will be at the heart of our People & Culture operations, ensuring efficiency, accuracy, and compliance while supporting the broader People & Culture strategy. The main responsibilities of the position include: Your Mission: 🎯 P&C Operations & Administration Excellence Manage and optimise P&C operational processes, ensuring efficiency, accuracy, and compliance with internal policies and labour regulations Provide comprehensive P&C administrative support, including contract management, employee records, P&C policies, and compliance documentation Play a key role in P&C process automation and continuous improvement, identifying opportunities to enhance workflows 🎯 Exelsys HCM Administration & P&C Systems Management Administer and manage Exelsys HCM, ensuring the system is effectively maintained and utilised to support P&C processes Act as the go-to expert for P&C systems, providing troubleshooting, updates, and reporting support to ensure data accuracy and usability Work closely with internal teams to streamline P&C system functionalities and enhance employee experience 🎯 Employee Lifecycle & Data Management Support the end-to-end employee lifecycle processes, including onboarding, probation reviews, contract updates, and offboarding procedures Ensure accurate and up-to-date employee records in Exelsys HCM and other P&C systems, maintaining data integrity and compliance Generate and analyse P&C reports, metrics, and dashboards to support decision-making and strategic initiatives 🎯 Payroll & Benefits Support Assist with monthly payroll preparation, ensuring accurate and timely processing of employee data Coordinate employee benefits scheme, responding to employee queries and ensuring smooth execution of benefit programs Collaborate with finance and payroll teams to ensure accuracy of any payroll related data 🎯 P&C Compliance & Policies Ensure all P&C policies, procedures, and documentation are compliant with local labour laws and international best practices Support internal audits and compliance checks by maintaining accurate and well-organised P&C records. Keep up to date with employment regulations and industry best practices, providing recommendations for policy enhancements Main requirements: Degree in Human Resources, Business Administration, or a related field. A relevant HR certification (e.g., CIPD, or similar) will be considered a plus 2-4 years of experience in HR operations, HR administration, or a similar role within a fast-paced, multinational organisation Strong experience in HR systems management, with hands-on experience administering Exelsys HCM being a strong plus Solid understanding of employment law and labour regulations, with the ability to ensure compliance in HR processes Excellent organisational and problem-solving skills, with the ability to manage multiple HR tasks efficiently Detail-oriented with a strong sense of accuracy, confidentiality, and compliance in handling HR data Ability to interpret HR data, generate reports, and provide meaningful insights to support decision-making Strong communication and interpersonal skills – a team player who enjoys collaborating with diverse teams Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and other HR tools Ready to Be the Driving Force Behind HR Operations? Apply Today! 🚀 Benefit from: What We Offer: 🌟 Attractive remuneration package plus performance related reward 🌟 Private health insurance 🌟 Corporate pension fund 🌟 Continuous personal and professional international development opportunities 🌟 A structured and efficient P&C environment where you can make a real impact 🌟 The opportunity to work with advanced P&C technology and systems in a multinational setting 🌟 A collaborative, people-first culture that values innovation and operational excellence The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Test Your Edge – Personality Assessment Final Connection – Final Interview All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy. What will I be doing? Play an active role in hiring, mentoring and career development of other engineers Raise the bar for technical standards, performance, reliability, and operational excellence Identify areas where ML can create value for our customers Identify the right ML framing of product problems - Working with teammates and Product and Design stakeholders Conduct exploratory data analysis and research - Deeply understand the problem area Research and identify the right algorithms and tools - Being pragmatic, but innovating right to the cutting-edge when needed Perform offline evaluation to gather evidence an algorithm will work Work with engineers to bring prototypes to production Plan, measure & socialize learnings to inform iteration Partner deeply with the rest of team, and others, to build excellent ML products What skills might I need? 5-8 years applied ML experience Previous background in a senior/staff role (data science, software development or academic) Significant, demonstrated impact that your work has had on the product and/or the teams Strong programming skills Experience as the primary technical leader for a team Strong communication skills, both within engineering teams and across disciplines. Comfort with ambiguity Typically have advanced education in ML or related field (e.g. MSc) Scientific thinking skills Bonus skills & attributes Track record shipping ML products PhD or other experience in a research environment Deep experience in an applicable ML area - E.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering Strong stats or math background Visualization, data skills, SQL, matplotlib, etc. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Atlanta, GA Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. Via has partnered with 100+ cities and public transit agencies around the world to deploy our mobility technology. As a Field Manager on Via’s Transit-as-a-Service (TaaS) Operations team, you’ll be responsible for managing operations using our innovative technology platform. You’ll manage daily operations while driving continuous improvement and growth of our services. **This is a fully in-person position with the expectation that you will be onsite 4-5 days per week. This role will also require travel to Birmingham, AL at least 2x/month** What You’ll Do: Ensure operational excellence and an unbelievable customer experience Oversee operations in person, the business needs may dictate a need for early mornings or evenings at times Manage driver supply to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectations Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise Respond to driver feedback and live customer issues Diligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth Analyze, interpret metrics/KPIs in order to identify possible inefficiencies and apply analysis to optimize operations. Who You Are: A socially perceptive, environmentally conscious individual who is aligned with promoting transportation equity and the reduction of carbon emissions. A self-starter who is comfortable taking on a high level of responsibility A driven executor with a track record of end to end ownership of a book of business, and a history of hitting KPIs and revenue goals. A team-focused individual that takes ownership of their work and pride in their team's success. Experienced in project management, creating and refining operational processes, and customer service. Multi-site management experience is a plus. An outgoing and sociable leader; skilled at communicating professionally with partners, customers and driver partners from a broad range of backgrounds. Willing to wear multiple hats and contribute on projects of all types Fluent in English, additional languages a plus Based in the Atlanta area can easily commute between operations at least 3-4 times a week Experienced in managing (including scheduling) a team is a plus Taking initiative and owning new projects Comfortable with ambiguity and evolving / adapting as conditions change Experienced in managing projects with multiple stakeholders is a plus Bachelor’s degree is a plus Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $65,000 - $75,000 We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.

Location: Southern Connecticut; Stamford, New Haven, Norwalk Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. Via has partnered with 100+ cities and public transit agencies around the world to deploy our mobility technology. As a Field Manager on Via’s Transit-as-a-Service (TaaS) Operations team, you’ll be responsible for managing operations using our innovative technology platform. You’ll manage daily operations while driving continuous improvement and growth of our services. **This is a fully in-person position with the expectation that you will be onsite 4-5 days per week** What You’ll Do: Ensure operational excellence and an unbelievable customer experience Oversee operations in person, the business needs may dictate a need for early mornings or evenings at times Manage driver supply to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectations Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise Respond to driver feedback and live customer issues Diligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth Analyze, interpret metrics/KPIs in order to identify possible inefficiencies and apply analysis to optimize operations. Who You Are: A socially perceptive, environmentally conscious individual who is aligned with promoting transportation equity and the reduction of carbon emissions. A self-starter who is comfortable taking on a high level of responsibility A driven executor with a track record of end to end ownership of a book of business, and a history of hitting KPIs and revenue goals. A team-focused individual that takes ownership of their work and pride in their team's success. Experienced in project management, creating and refining operational processes, and customer service. Multi-site management experience is a plus. An outgoing and sociable leader; skilled at communicating professionally with partners, customers and driver partners from a broad range of backgrounds. Willing to wear multiple hats and contribute on projects of all types Fluent in English, additional languages a plus Experienced in managing (including scheduling) a team is a plus Taking initiative and owning new projects Comfortable with ambiguity and evolving / adapting as conditions change Experienced in managing projects with multiple stakeholders is a plus Bachelor’s degree is a plus Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $65,000 - $75,000 We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.

Location: Remote - United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We are looking for a Senior Supply Chain Manager to own the hardware pipeline behind our data center buildout. You'll source strategically, negotiate directly with manufacturers, and build the processes and supplier relationships that let us scale. The function is still young — the systems you design now will define how Nebius buys hardware for years. Your responsibilities will include: Own hardware sourcing end to end: from requirement and RFQ through negotiation, ordering, and delivery to data center sites in the US. Manage supplier relationships across distributors, ODMs and manufacturers for servers and GPU racks, network equipment, optics and cables, mechanicals, power, and other data center IT equipment — and grow our qualified supplier base. Run quote and total-cost analyses across vendors; drive pricing, lead time, and terms negotiations on high-value programs. Work daily with engineering, finance, logistics, and data center operations to keep deployments on schedule. Build the dashboards, tooling, and processes that make the supply chain function scale with the company We expect you to have: 8+ years in hardware supply chain, procurement, or strategic sourcing, including hands-on sourcing in at least one of: network equipment (switches), optics and cables (transceivers, DAC/AOC), mechanicals (racks, rails, enclosures), or power (rack PDUs, power shelves, busbars). A track record of negotiating directly with hardware manufacturers or distributors, with an existing supplier network. Strong analytical skills — you compare quotes apples to apples, model total cost, and back decisions with data. Comfort with ambiguity and speed: priorities shift, timelines are aggressive, and you'll often be building the process as you run it. Clear communicator across technical and business teams. It will be an added bonus if you have: Understanding of Netsuite. Why it matters: This is a rare opportunity to step in at a formative moment — to shape the systems and processes that will define how we scale. It’s a high-impact role, visible across the company, and essential to our success. Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Compensation We offer competitive salaries ranging from $115K to $275K OTE, which includes base salary and performance bonus. Equity in the form of RSUs may be available at certain salary grades. What we offer Competitive salary and comprehensive benefits package. Opportunities for professional growth within Nebius. Hybrid working arrangements. A dynamic and collaborative work environment that values initiative and innovation. We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us! Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: London, England Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Enterprise Account Executive who will play a critical role driving sales and maximizing revenue with our Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key executive level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma. This is a full time hybrid role based in our London hub. What you'll do at Figma: Create and manage a pipeline of Enterprise accounts to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (5000+ FTEs) Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at an executive level to build on expansion opportunities Manage a book of business by tiering accounts and initiating techniques to save contractions Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities We'd love to hear from you if you have: Experience closing sales, over multiple years, for a software or SaaS business with an Enterprise book of customers (5000+ FTEs), selling to executives Consistent performance meeting pipeline generation targets for net new business Demonstrated experience successfully managing complex sales cycles (6 months+) A sales methodology and process that creates value for customers While it’s not required, it’s an added plus if you also have: Experience selling solutions to technical audiences at a strategic level (i.e. Engineering, Product, Design teams) Demonstrated ability to succeed in a changing environment Certified in deal qualification and prospect discovery At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Bremen, Germany Our mission Constructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency. With strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students. Please send your resume in English only. Interns are NOT eligible for equipment and other benefits as the position is temporary. The QA Intern at Constructor Tech will be responsible for executing manual test cases, identifying bugs, and ensuring software quality. This role involves assisting in the planning, designing, and execution of tests, documenting results, and supporting troubleshooting throughout the Testing Development Life Cycle. The intern will collaborate with QA, engineering, and product teams to enhance testing processes and contribute to software reliability. Job Description The QA Intern at Constructor Tech will support the quality assurance activities across our products by executing manual tests, validating new features, and helping ensure a high-quality user experience. This is an entry-level role designed to provide hands-on experience with real-world QA processes, tools, and collaboration within cross-functional teams. The intern will work closely with QA engineers, developers, and product managers throughout the software development lifecycle. Responsibilities Execute manual test cases for web and API-based applications Validate new features, bug fixes, and regression scenarios before releases Identify, document, and track defects clearly and accurately Participate in requirement reviews and help identify test scenarios early Support different testing phases: functional, regression, smoke, and exploratory testing Verify fixes and ensure issues are resolved as expected Assist in maintaining and improving test documentation and test case coverage Collaborate closely with developers, product managers, and senior QA engineers Learn and apply QA best practices, tools, and processes under mentorship Requirements Currently pursuing or recently completed a degree in IT, Computer Science, or a related field Basic understanding of the software development life cycle (SDLC) Interest in software quality, testing methodologies, and attention to detail Ability to analyze requirements and think from an end-user perspective Basic understanding of web applications and how they work (browser, APIs, etc.) Familiarity with bug tracking or test management tools is a plus Strong analytical and problem-solving skills Willingness to learn, proactive attitude, and ability to follow guidance Good communication skills and fluency in English Nice to Have Understanding of Agile / Scrum development processes Basic knowledge of SQL or databases Familiarity with REST APIs and tools like Postman Experience with exploratory testing or usability testing Exposure to version control systems (e.g., Git) Experience working on team or university projects What We Offer For Interns: Internship Duration: from 2 months or more Type of internship: 100% remote or hybrid in the office in Bremen (GER), Sofia (BG), Belgrade (SRB), Istanbul (TR), Sakarya (TR), Singapore (SGD) What We Offer 💻 Choice of work equipment (e.g., laptop, monitor, etc.) 🇬🇧 English classes (iTalki – $130 monthly) ⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00) 👶 Newborn bonus (€500 per child) 🧠 Patent remuneration 🌴 Paid leave 🧑‍💻 Remote work in locations without our offices Hybrid work in locations with offices (2 days in-office, 3 days remote) Constructor fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.

Location: Bremen, Germany Our mission Constructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency. With strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students. Please send your resume in English only. Interns are NOT eligible for equipment and other benefits as the position is temporary. The Reality The frontier models are converging into commodities; the engine is no longer the differentiator. The scarcity in 2026 is not the model. We are not looking for people to fine-tune Llama on toy datasets or write "better prompts." We are building the runtime systems that turn probabilistic token generation into reliable workers that finish 50-step tasks without spiraling. We are solving the math of multi-step reliability through engineering, not wishful thinking. What You Will Solve You will work on the Agentic Harness , treating the LLM as a component within a larger, deterministic control system. Your research will focus on: Architecting loops that survive error accumulation. You will build verification layers that force the agent to recognize its own hallucinations and self-correct. You will implement systems where the agent compiles its own constraints and the harness enforces them via constrained decoding or external execution. You will optimise KV-cache hit rates and design "restorable compression" strategies to prevent attention decay. Who We Are Looking For We are looking for systems thinkers who happen to know ML, not the other way around. You know that a demo is not a product. You are interested in the "boring" engineering: state machines, retries, idempotency, serialisation — that actually makes agents work. You are comfortable working with the raw output of the model and building robust software in Python or Rust around it. You understand why dynamic tool loading destroys inference economics. You prefer deterministic guardrails over "prompting it to be nicer." You are willing to read a 500-line trace of a failed agent loop to find the exact moment the context drifted. You care about the "last mile" of reliability. What We Offer For Interns: Internship Duration: from 2 months or more Type of internship: 100% remote or hybrid in the office in Bremen (GER), Sofia (BG), Belgrade (SRB), Istanbul (TR), Sakarya (TR), Singapore (SGD) What We Offer 💻 Choice of work equipment (e.g., laptop, monitor, etc.) 🇬🇧 English classes (iTalki – $130 monthly) ⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00) 👶 Newborn bonus (€500 per child) 🧠 Patent remuneration 🌴 Paid leave 🧑‍💻 Remote work in locations without our offices Hybrid work in locations with offices (2 days in-office, 3 days remote) Constructor fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.

Location: Paris; San Francisco; London; New York; Toronto; Montreal Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview: Contribute in and provide strong support for model training pipelines, ship state of the art models to production, and bridge the gap between research and production. We have one of the highest ratio of compute to engineers in the world. We do not delineate strongly between engineering and research. Everyone will contribute to writing production code and supporting our research effort depending on individual interest and organizational needs. We have all the compute, data, and talent available for you to do your best work. Please Note: We have offices in London, Paris, Toronto, San Francisco and New York but also embrace being remote-friendly! There are no restrictions on where you can be located for this role. Key Responsibilities: - Design and write high-performant and scalable software for training.  - Improve our training setup from an infrastructure and codebase performance standpoint. - Craft and implement tools to speed up our training cycles and improve the overall efficacy of our training infrastructure - Research, implement, and experiment with ideas on our supercompute and data infrastructure. - Learn from and work with the best researchers in the field. Qualifications: - Extremely strong software engineering skills. - Proficiency in Python and related ML frameworks such as JAX, Pytorch and XLA/MLIR. - Experience with distributed training infrastructures (Kubernetes, Slurm) and associated frameworks (Ray) - Experience using large-scale distributed training strategies. - Hands on experience on training large model at scale and having contributed to the tooling and/or setup of the training infrastructure - Bonus: paper at top-tier venues (such as NeurIPS, ICML, ICLR, AIStats, MLSys, JMLR, AAAI, Nature, COLING, ACL, EMNLP). Working Location: This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: London; New York; Paris; Toronto; Montreal Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview: As a Performance Engineer in the Pre-Training team you will be responsible for optimizing the performance of our advanced language models and systems. Their primary focus is on improving key model training metrics, such as training throughput, ensuring high accelerator utilization. The team combines expertise in software engineering, machine learning, and low-level kernel design and development to design robust systems and enhance model performance. You will work on identifying and removing performance bottlenecks, develop cutting-edge training and profiling tools to help Cohere's mission of providing efficient and reliable language understanding and generation capabilities and drive innovation in the field of natural language processing. Note: We have offices in London, Toronto, New York and San Francisco, but we’re also remote-friendly! This team operates primarily between ET to CET time zones, so we’re seeking candidates in locations that align with these hours for effective collaboration. Key Responsibilities: - Design and write high-performant and scalable software for training.  - Understand architectural modifications and design choices and their effects on training throughput and quality. - Write low-level CUDA, triton kernels to squeeze every last bit of performance from our accelerators. - Research, implement, and experiment with ideas on our supercompute and data infrastructure. - Learn from and work with the best researchers in the field. Qualifications: - Extremely strong software engineering skills. - Proficiency in Python and related ML frameworks such as JAX, Pytorch and XLA/MLIR. - Experience writing kernels for GPUs using CUDA, triton, etc - Experience using large-scale distributed training strategies. - Familiarity with autoregressive sequence models, such as Transformers. Bonus: paper at top-tier venues (such as NeurIPS, ICML, ICLR, AIStats, MLSys, JMLR, AAAI, Nature, COLING, ACL, EMNLP). Working location: This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. About the Department Renewals Account Managers, Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. Location: Lisbon, Portugal What You’ll Do The Customer Experience Manager leads the post-sale customer journey, managing everything from onboarding to long-term retention and contract renewals. Acting as both a trusted business advisor and a commercial owner of the account, you will build strategic relationships with stakeholders to clearly articulate ROI and business value and ultimately successfully close renewals maximizing upsells and minimizing churn. You will collaborate tightly with the Sales team to maintain accurate weekly forecasts and contribute to  critical engagements like Executive Business Reviews. In addition, you will embed AI-driven optimization into your daily workflows—using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency. Key Responsibilities Customer Lifecycle & Success Manage customer engagement across the entire customer lifecycle, from onboarding through renewal. Be a Trusted Advisor to your customers by helping them adopt the Cloudflare products and services to meet their needs and make them successful Work with your account teams to plan and execute long term Success Plans with our largest customers to facilitate retention and growth via product and new business unit expansion. Maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings, with a track record of successful planning and execution of Executive Business Reviews. Demonstrate how your customer engagement directly impacts revenue growth and adoption of Cloudflare solutions and services. Commercial & Renewals You are ultimately responsible for the retention and growth of your book of business. You will own and drive the renewal including maintaining and reporting an accurate weekly forecast. Negotiate and execute renewal contracts in accordance with customer objectives. You will be an expert in deal construction and pricing strategy. You will directly be designing renewals to create a win-win for customers and Cloudflare. Analyze data and leverage tools to identify selling opportunities and business value. Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets. Cross-Functional & Operational Management Develop and maintain long-term relationships with stakeholders in your account portfolio. Work cross-functionally with Product, Engineering, Support,Marketing and other teams to resolve customer business issues and work towards each customer’s stated goals. Manage customer feedback and product needs by providing feature requests to internal partner teams. Able to prioritize effectively to handle multiple deals at the same time. AI Competencies Generative AI: Mastery of LLMs to rapidly draft renewal communications, synthesize quarterly review data, and prepare executive summaries. Data Analysis: Proficiency in leveraging AI analytics tools to parse customer usage metrics and instantly highlight up-sell or cross-sell opportunities. Workflow Automation: Ability to build automations to synchronize CRM data, update weekly forecasts, and trigger lifecycle alerts. AI Problem Solving: The instinct to view AI as a partner in solving tough problems to keep the Internet moving forward. Qualifications Minimum of 3 years of experience in a Customer Success/Account Management role or Inside or Field sales. Fluency in German 2+ years of industry experience, with experience in cloud security and/or performance industries preferred. Bachelor's degree and/or other professional qualifications. Direct experience in commercial sales, negotiation, and deal closure. Strong understanding of or willingness to learn about computer networking and “how the internet works,” with network security a plus. Manage and prioritize competing portfolio demands, aligning internal resources with the highest-impact commercial and retention goals Expertise in SaaS retention and sales process and excellent knowledge of value driven sales. Excellent problem solving skills with the ability to creatively achieve resolutions. Compensation ● For Portugal based hires: Estimated annual salary is between €42,000 - €57,000. The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.