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Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position UPHOLSTERER for Virgin Voyages! The Upholsterer is to assist the Carpenter Supervisor in the completion of day to day tasks involved in the daily operation. WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Upholstery jobs on the furniture and items throughout the Ship Ensure the cleanliness and operation of the Upholstery workshop, equipment, inventory, and consumables Perform emergency duties Responsible for inventory, cleanliness, and functionality of assigned tools Ensure that assigned maintenance and repair is reported in closed-loop communication with Supervisor Ensure necessary records are accurately maintained Effectively communicates and collaborates with other departments Participate in inspections, training, meetings, and functions as necessary Other duties and tasks as assigned REQUIREMENTS: Minimum 21 years old Minimum 2 years experience as Upholsterer onboard a Cruise ship. Recognized qualification All certificates as required by the STCW code for this position. Good command of the English Language NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: August 09, 2023

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position SOUS CHEF for Virgin Voyages! WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: * STCW certification * Joining tickets * Pre-Employment Medical Examination (PEME) * Necessary Visas * Joining expenses, such as transfers, hotel accommodations, subsistence THE GIG: We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented ‘someone’ who has got the chops to help us bring our epic culinary experience to life. We love food... and we assume that you do too! This ‘someone’ will oversea an entire galley outlet and ensure that all aspects of the outlet are operating in ship-shape. Sound interesting to you!? ... Keep reading! In other words, this ‘someone’ needs to know how to Make Ship Happen. Your excellent attention to detail and self-starter mentality means you can think quick on your feet and keep calm when ship gets real. Ultimately, we won’t be able to remember how we got by without you. RESPONSIBILITIES: ● Provide an epic experience for our guests at all times ● Responsible for maintaining and producing high level standards in food quality in the assigned outlet ● Responsible for the entire operation of their assigned outlet in terms of food safety, creativity, cleanliness, team performance ● Adheres to and monitors that HACCP and USPH rules and regulations are followed on a daily basis ● Meets with Executive Sous Chef and/or Chef De Cuisine on a daily basis to review production schedules and internal requisitions for their outlet ● Monitors portion control and conducts spot checks ● Carries out inspections and spot checks of storerooms within their outlet ● Reports any machinery/technical faults to Executive Sous Chef and monitors repair schedule ● Conducts food tasting on a daily basis in their outlet and corrects any discrepancies with regard to quality, taste and/or appearance ● Carries out the service line in their assigned outlet including but not limited to the efficiency of service, presentation and plating ● Communicates with Asst. Food and Beverage Operations Director for any provision related matters ● Must be familiar with their assigned galley outlet layout in terms of safety and security and ensure members of his team are fully familiar ● Monitor Work and Rest hours of all members of their team ensuring ILO guidelines are adhered to ● Assist in the preparation and implementation of work rotas for their outlet team ● Monitor performance of their team ensuring that they are working to company, HACCP and USPH guidelines ● Conducts menu explanation to the Restaurant team in their assigned outlet prior to the start of service ● Inspect cleanliness and condition of assigned station and service areas and rectify any deficiencies ● Monitors clear down routines after service and ensures the appearance and condition of all items meet Virgin Voyages standards ● Notifies Executive Sous Chef of any Sailor complaints raised and seeks to resolve ● Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately ● Responsible for the appearance and cleanliness of their outlet culinary team. REQUIREMENTS: Minimum 3 years’ recent experience as a Sous Chef onboard a Premium Cruise ship Extensive knowledge of food handling procedures with regard to public health standards Demonstrated experience in motivating, leading and engaging a diverse workforce to increase synergy and improve productivity Excellent understanding of food specifications, including but not limited to USDA meat and standards and grading Knowledge of Vessel Sanitation Program regulations and procedures All certificates as required by the STCW code for this position Ability to read, interpret and demonstrate the preparation of recipes Basic knowledge of HACCP rules and regulations Strong written and verbal skills WHAT MATTERS TO US: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: April 15, 2022 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position SERVER for Virgin Voyages! WORK CONDITIONS: Work on board brand new company vessels Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Provide an epic experience for our guests at all times Maintain complete knowledge of all menu items, cooking methods and beverage selections available in the assigned outlet Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation and menus of assigned restaurant and/or outlet Ensures each table assigned to them is set up according to the restaurant standard operating procedures, as well as cleaned properly and organized in accordance with company and USPH rules and regulations prior to, during and at the end of service Ensure they are present when Sailors arrive and leave tables in their designated area for greeting or providing a farewell Offers the menu and discusses options and recommendations for both food and beverage Ensures all dietary requirements are fulfilled and any special requests are noted and discussed with Maître d’, passing all necessary information onto the Galley Takes and processes orders in their area and if required, appraises Sailors of any delays to food being delivered Ensures the delivery of food ordered is done in a timely manner, monitoring temperature and presentation standards as per service procedure Visits each table of their respective area engaging with and receiving feedback regarding the food and service to ensure sailors have the utmost satisfaction Ensure that all restaurant products, equipment and cleaning materials are used in a cost-effective manner, according to the handling guidelines Informs their respective Supervisor or Manager regarding all sailor issues, special requests, suggestions and complaints and where possible, seeks to resolve Ensures that Sailor orders are correctly entered into the system and monitors tab for any corrections necessary Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately Ensures compliance with the company’s alcohol policy and notifies Restaurant Manager if Sailors/Crew are in danger of breaching Assists with embarkation/disembarkation procedures and luggage handling as and when required Performs other restaurant, Room Service and Crew Dining Service duties as and when required REQUIREMENTS: Minimum 21 years old Minimum 2 years’ recent experience as a Waiter/Server onboard a Cruise ship or in a 4/5 star hotel/resort or restaurant Passionate about people and able to handle guest complaints with a smile! All certificates as required by the STCW code for this position Strong English language written & verbal skills NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: July 19, 2024 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position RESTAURANT SUPERVISOR for Virgin Voyages! WORK CONDITIONS: Work on board brand new company vessels Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Provide an epic experience for our guests at all times Maintain complete knowledge of all service items, cooking methods and beverage selections available in the assigned outlet Assists with the training of the Quick Service Attendants and other restaurant teams on respective food/beverage concepts, menus and service procedures Responsible for providing supervision and support to Quick Service Attendants helping to provide a professional and welcoming atmosphere and service to all Sailors and Crew Maintain complete knowledge of proper table set ups, room capacity, hours of operation, menus, price range, buffet line setup, refill, clearance and dress code of assigned restaurant and/or outlet Regularly visits each table of their respective restaurant and/or outlet engaging with and receiving feedback regarding the food and service ensuring sailors have the utmost satisfaction Ensures all team members perform and adhere to company guidelines and policy at all times Ensure that all restaurant products, equipment and cleaning materials are used in a cost-effective manner Informs the Restaurant Manager on all sailor issues, special requests, suggestions and complaints and where possible, seeks to resolve Responsible for carrying out supervisory duties in respective outlet they are assigned to. Assigns service stations to the wait staff from the respective assigned outlet based on performance, and ability without discrimination or favoritism Ensures that all health rules and regulations such as USPH are maintained and adhered to and where necessary provide training to other members of the Restaurant team Ensures that Sailor orders are correctly entered into the system and monitors tab for any corrections necessary Monitors and assists clear down routines after service and ensures the appearance and condition of all items including cutlery and tableware meet Virgin Voyages’ standards Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately Ensures compliance with the Company alcohol policy and notifies Restaurant Manager if Sailors/Crew are in danger of breaching REQUIREMENTS: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. Minimum 2 years’ experience as Restaurant/Lido Supervisor or Head Waiter onboard a Cruise ship or 4/5 star hotel/resort or restaurant Passionate about people and able to handle guest complaints with a smile! All certificates as required by the STCW code for this position Strong written & verbal skills Minimum 21 years old NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: August 28, 2024 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: SHOPS_ONBOARD, Worldwide WORK IN DUTY-FREE SHOPS ON BOARD THE LARGEST CRUISE SHIPS AROUND THE WORLD! The Retail Manager is accountable for leading the performance of the team, guest experience and operations for a multi-brand, multi-boutique environment on a premier luxury cruise ship. WHAT YOU WILL GET: Permanent job with 6 months contract / 1-2 months vacation Work in international teams with the most famous brands Training programs and career opportunities on board Travel around the World Experience working with more than 72 nationalities Save Money as you do not pay for food and accommodation on board Competitive salary and sales commissions Employee discounts for the merchandise on board Visa fee will be reimbursed on board Professional growth Medical insurance provided during contract DUTIES AND RESPONSABILITIES: Leading a team in creating an exceptional and memorable retail experience for the guests on board Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets Setting an example for your team by acting as a role model Identify and deliver training requirements within your team Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge Consistently deliver the highest possible standards both on the shop floor and in back office operations REQUIREMENTS: 21+ years of age Proven experience as a Retail Manager or Assistant Manager Mandatory previous ship experience in Sales department Motivated in leading a team to achieve and exceed sales targets Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills Proven ability in public speaking and showcasing luxury items Adaptable to change and able to work in a high-pressure environment A strong leader and team player who is commercially driven and goal orientated Highly competent in store and HR processes including sales reports, loss prevention, audits, appraisals, disciplinaries etc Excellent numeracy and literacy skills Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Nationalities that we CAN NOT process at the moment: 🇷🇺 🇧🇾 Last updated: August 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: SHOPS_ONBOARD, Worldwide WORK IN DUTY-FREE SHOPS ON BOARD THE LARGEST CRUISE SHIPS AROUND THE WORLD! The Assistant Manager is responsible for leading the performance of a team, guest experience and operations for designated category environments on a premier luxury cruise ship. WHAT YOU WILL GET: Permanent job with 6 months contract / 1-2 months vacation Work in international teams with the most famous brands Training programs and career opportunities on board Travel around the World Experience working with more than 72 nationalities Save Money as you do not pay for food and accommodation on board Competitive salary and sales commissions Employee discounts for the merchandise on board Visa fee will be reimbursed on board Professional growth Medical insurance provided during contract DUTIES AND RESPONSABILITIES: Creating an exceptional and memorable retail experience for guests on board Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets Setting an example for your team by acting as a role model Help identify training requirements within your team Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge Consistently deliver the highest possible standards both on the shop floor and in back office operations REQUIREMENTS: 21+ years of age Proven experience as an Assistant Retail Manager or Team Leader (ideally with experience at sea) Motivated in leading a team to achieve and exceed sales targets Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills Proven ability in public speaking and showcasing luxury items Adaptable to change and able to work in a high-pressure environment A strong team player who is commercially driven and goal orientated Competent in store and HR processes including sales reports, loss prevention, audits, appraisals etc Strong numeracy and literacy skills Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Nationalities that we CAN NOT process at the moment: 🇷🇺 🇧🇾 Last updated: August 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position RESTAURANT ATTENDANT onboard OCEANIA and REGENT Cruises The Restaurant Attendant is responsible for clearing trays from the dining venues to dishwashers & pantries, food pickups from the galley to the Waiters’ stations and/or buffet lines. The responsibilities will different according to the assigned venues. BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSABILITIES: Set-up a sufficient amount of china on the line and in the warmer for the operation. Set up and close the buffet line in the Terrace Café in a timely manner. Prepares and ensures that it is the correct temperature for the service. Set-up the food items, ensuring that the presentation is correct. Set-up the silverware for the buffet service. Assist the galley personnel with the decoration of the buffet. Constructively participate in the daily menu briefings. Must maintain the buffet line presentably and refilled throughout the service. Serve guest from the Buffet Line using the appropriate body language and premium verbal etiquette Serve the guests at the buffet line (always paying attention to place the food neatly on the plates), presenting and explaining to them the different dishes. Handles all equipment, food and beverages with utmost care. Performs all other duties, as requested by the supervisors. REQUIREMENTS: Minimum age is 21 years old. Fluent in written and spoken English. Minimum 1 year of experience in restaurant service/hospitality. Excellent knowledge of international cuisine. Positive attitude at all times. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: September 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position Learning & Development Manager onboard OCEANIA and REGENT Cruises The Learning & Development Manager is responsible to facilitate service training for all ICS / SSSL departments onboard the vessel within the Oceania Cruises and Regent Seven Seas brands, coordinate new hire familiarization, perform administrative tasks related to learning and development and display a role model and professional behavior as ICS / SSSL ambassador. While the Learning & Development Manager focuses on the ICS / SSSL departments, he / she works in cooperation with the on board HR Manager for the benefit of the operation. BENEFITS: Free food & accommodation Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Demonstrate passion and knowledge in all international service standards for food & beverage and housekeeping Prepare and facilitate professional service training for all ICS / SSSL departments Conduct customer service training job Facilitate basic supervisor and management training Coordinate and support new hire familiarization Welcome back all returning crew, with information regarding departmental changes while crew were on vacation related to ICS / SSSL procedures. Support Cross Training program Administrate Learning Management System (LMS) for ICS / SSSL departments Prepare training schedule for all ICS / SSSL departments for service and on the job trainings Schedule mandatory departmental training as per Safety Management System (SMS) Prepare attendance list for each training and track training attendance in LMS Filter and communicate monthly report of training topics and attendance for all ICS / SSSL departments Support Head of Departments with training needs analysis for their staff Create individual training plans for new hires and crew members requiring development Create and prepare hand-outs for training courses Assist management to formulate Key Result Areas (KRA) Assist managers with their Linkedin Learning membership and filter user reports on monthly basis (TBC) Assist Corporate HR Manager in creating new training programs and material (classroom and computer based training) Contribute in updating the Training & Development Manual in Apollo Solutions REQUIREMENTS: ⠀ 3 years of experience as professional Trainer in the fields of luxury hotels and cruise line Previous ship experience on the same position is mandatory Great knowledge about F&B, Housekeeping and general service procedures Familiar with basic shipboard operation Fluent in written and spoken English Ability to communicate effectively with senior management Confident talking in front of an audience that include HODs and senior manager Good administrative skills, organized with great time management Experienced in coaching middle managers Adherence to specific scheduled working hours, yet being flexible to operational requirements Ability to interact professional in an international team Minimum age is 21 years old. No visible tattoo NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: July 24, 2024

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position HOTEL CONTROLLER onboard OCEANIA and REGENT Cruises The Hotel Controller is responsible for performing all administrative services on any designated ICS operated vessel within the Oceania Cruises branch, providing a professional and reliable ICS financial and controlling service onboard. BENEFITS: Free food & accommodation Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Responsible and accountable for data integrity of all shipboard financial aspects, including payroll, inventories and operating budgets. Manage subordinates and monitor implemented efficiency measurements. Possess the ability to:  Maintain efficient, prompt and accurate overall Administration.  Provide strategic inventory, financial, and budget planning.  Assist with the achievement of departmental financial budgets and targets.  Maintain an open and proactive line of communication with shipboard and corporate management.  Manage ICS payroll with all associated responsibilities.  Provide accurate and prompt reporting based on documentation requirements.  Establish and enforce cycle count schedules for bars and perform spot checks.  Manage crew matters related to financial queries.  Provide general maintenance of all internal operating systems, ICS, Apollo Solution, TAR, ABS.  Provide system training, ICS, ABS, TAR, to the on board users. Develop effective relationships and communicate with direct subordinates, supervisors, division heads and shipboard/corporate managers. Maintain the safe, cash book and daily cash flow requirements. Process, review and approve ship cash expenditures. Prepare daily revenue recaps. Execute daily Fidelio/Micros reporting and reconciliation. Prepare and submit accounting documents as per documentation requirements. Prepare and submit concessionaire’s settlements and invoices. Maintain and audit payroll system frequently to ensure data replication between HR and payroll system is up to date. Provide general financial support for the F&B Department. Forward hard copies of end of voyage files and various documents to Head Office. Generate payment of Port Agents and sending the necessary reports to Head Office. Generate financial reports in conjunction with and under the direction of the Food & Beverage Manager. Maintain and communicate all budget and target files on daily basis. Coordinate financial meetings with onboard management. Provide budget vs. actual results and predictive forecast. Monitor and report out port cash purchase transactions. Allocate all expenses to the appropriate operating accounts. Submit voyage victualling with 24 hours of voyage ending, after being controlled for accuracy. Monitor Time & Attendance reporting and alert HOD with accumulated OT expenses. Monitoring Rest Hour compliance and alerting the HOD. Maintain operating system with daily guest count to support appropriate cost and revenue reporting. Verify and confirm all special service items issued or provided. Maintain credit and debit transactions by voyage. REQUIREMENTS: ⠀ 10 years of experience in the Finance/Accounting/Supply Chain field of luxury hotels and cruise line brands. At least 5 years of experience as Hotel Controller/Inventory Manager/Payroll Manager in a well-recognized luxury hospitality establishment or upscale cruise line. Strong knowledge in F&B procedures Previous ship experience on the same position is mandatory Excellent understanding of finance and inventory management. Outstanding knowledge cost control, budget allocation and payroll management. Fluent in written and spoken English, Must be able to communicate effectively with the senior management. Ability to lead and make decisions. Good administrative skills. Experienced in coaching subordinates. Must be cost and quality conscious. Must adhere to specific scheduled work hours, yet be flexible if circumstances require it. No visible tattoo NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: July 24, 2024 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position ASST. WAITER/ESS onboard OCEANIA and REGENT Cruises The Asst. Waiter/Waitress assists the Waiter in providing and maintaining the service standards using friendly, courteous, and professional service in any assigned venue. BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Offer and refill water, bread, butter, and beverages. Transport food from the galley to the respective section and return dirty trays according to USPH and breakage prevention standards. Maintain clean and orderly tables. Set up, organize and clean assigned station according to USPH standards Offer condiments and fresh pepper. Possess full knowledge of the menu. Possess ability to describe and serve food selection from the buffet. Assist with embarkation, debarkation and luggage handling duties when required. Perform Room Service duties when requested by supervisors. Handle all ship equipment with care and report any faulty/broken equipment. Perform general cleaning and maintenance according to U.S.P.H. standards. REQUIREMENTS: ⠀ Advanced level of English Minimum 2 years of  experience in high level restaurant or 4-5* hotels/resorts Excellent knowledge of international cuisine. Ability to deal with guests from different nationalities. Minimum age is 21 years old. No visible tattoo NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: September 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions Reception for MARELLA CRUISES! Main focus of position is the efficient operation of the Reception Desk , ensuring that passengers are handled in a polite and friendly manner and that their enquiries and concerns are handled correctly and followed through to completion. Above all, maintaining an upbeat, polite, friendly and outgoing demeanor and providing a consistent level of service style for the product. Conditions: Contract based permanent job Free meals and accommodation on board Medical insurance provided by employer Work with international team members Couples are welcome to apply Professional growth opportunities SHIPS SAILING AROUND THE WORLD Responsibilities: Maintain an upbeat, polite, friendly and outgoing demeanor while providing a consistent level of service. Maintain the reception guest log book with great detail , ensuring that any issues or comments of interest are recorded for future reference. Communicates all guest concerns or issues to the relevant department for action and follow up. Create AVOs for maintenance problems in guest cabins. Issue replacement swipe cards and cabin keys. Assist guests with onboard accounts, accepting deposits, payments and issuing refunds of remaining balances at the end of the cruise. Register credit cards for guests for account payment. Maintain control of their personal account and all funds received. Balance with Chief Purser at the end of the cruise. Assist passengers with keys for safety deposit boxes, hairdryers, postage stamps, etc., and place charges on respective onboard account. Answer telephone calls, internal and external , and assist callers with the information requested. Connect outside calls to the desired extension or take messages if the recipient is not available. Perform side duties as assigned by Guest Relations Manager or Senior Receptionist. Requirements: Fluent in written and spoken English Minimum of 2 years of customer service related experience Ability to lead and make decisions. Good administrative skills. Work with international team members. Age starting 18 years old Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 12, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions Learning & Development Manager for MARELLA CRUISES! The L&D Manager is primarily responsible for creating an environment that supports development and growth within our teams, adding value by leading processes and providing tools that support the shipboard L&D experience. The primary responsibility of this role is to support the personal and professional growth of our team members to optimize their skills and competencies to ensure we are able meet the growing and dynamic needs of our business. Conditions: Contract based permanent job Free meals and accommodation on board Medical insurance provided by employer Work with international team members Couples are welcome to apply Professional growth opportunities SHIPS SAILING AROUND THE WORLD Responsibilities: Demonstrate passion and knowledge in all international service standards for food & beverage, housekeeping and sanitation Ensure learning and development programs are implemented in compliance with the learning and development matrix and that there are measures in place monitor the effectiveness of learning Compile reports as requested by corporate management Is proactive in regards to identifying gaps in or amends to the learning matrix in order to ensure it reflects the changing state of learning and development needs to achieve pre-determined business goals Maintain Learning systems and library Ensure that records meet the necessary standards. Promptly correct deficiencies Administrate Learning Management System (LMS) for BSSL departments, spot check that all OJTs are recorded in LMS Support HODs and middle managers with administering and maintaining accurate records within Cruise Control The L&D Manager is responsible for ensuring that the shipboard team understands and complies with the company's L&D policies and procedures. In case of non-compliance, the L&D Manager must escalate the issue and take necessary actions to address it Contribute in updating the Training & Development Manual in Apollo Solutions Own and lead department change and/or promotion processes, including pre-screening and Career Navigation progression in accordance with documented HR policies and procedures Jointly create effective development plans and coach team members towards their professional development Support the identification of high-performing team members and ensures that a fast-track program is in place for their development the progress of these high-performing individuals is shared with relevant Managers Create a positive learning and development environment that engages with crew and encourages their ongoing self-development and learning throughout their employment with BSSL Actively participate in BSSL crew welfare initiatives, provide suggestions and make recommendations. Seek for personal development of own skills Consistently maintain all branded boards, calendars, and spaces to approved standards Ensure regular and relevant material is submitted for monthly newsletter or any other in-house publication or contest Requirements: Candidate must have cruise ship experience, either as Fleet LDM or onboard HRM. 3 years of experience as professional Trainer in the fields of luxury hotels and/or cruise line Great knowledge about F&B, Housekeeping and general service procedures Familiar with basic shipboard operation Fluent in written and spoken English Ability to communicate effectively with senior management Confident talking in front of an audience that include HODs and senior manager Good administrative skills, organized with great time management Experienced in coaching middle managers Adherence to specific scheduled working hours, yet being flexible to operational requirements Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: July 24, 2024 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting for position JR. BAR WAITER for MARELLA CRUISES! The Jr. Bar Waiter is responsible for providing the guests with courteous and professional service in order to increase revenue for the company using-selling techniques and meet and exceed sales targets. Conditions: Contract based permanent job Free meals and accommodation on board Medical insurance provided by employer Work with international team members Couples are welcome to apply Professional growth opportunities SHIPS SAILING AROUND THE WORLD Responsibilities: Maintain clean and orderly lounges/bars. Know the daily specials and special promotions. Know menu for assigned bar, and explain and suggest drinks to guests. Sell and recommend drinks in order to meet and exceed the sales targets set by the company. Posses full knowledge and ability to operate, the POS system onboard, to create checks and generate reports. Provide personalized service, remembering guest names and preferences. Verify that drinks are served in the proper glass with the proper garnish. Adhere to the drinking age policy for vessel. Transport stock to various bars when necessary. Attend weekly bar staff meetings and training sessions, as required. Work at special parties and private functions. Conduct general cleaning and maintenance according to Ships an, the European sanitation program and USPH standards. Perform all other duties as requested by supervisors such as. Escorting Guests on embarkation day and pier duties. Handles all ship equipment with utmost care and reports any faulty/broken equipment. Assist management with coaching and introduction of new personnel. Requirements: Good level of English Minimum of one year beverage-related experience. Must be able to communicate effectively with the senior management. Ability to lead and make decisions. Good administrative skills. Work with international team members. Age starting 18 years old Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 12, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting COOKS for MARELLA CRUISES! The Cook is responsible for the preparation of the various menu items according to recipes and photos provided by shipboard management. CONDITIONS: Contract based permanent job Free meals and accommodation on board Medical insurance provided by employer Work with international team members Couples are welcome to apply Professional growth opportunities SHIPS SAILING AROUND THE WORLD RESPONSIBILITIES: Man a station in the galley, assigned by the Executive Chef, in order to become familiar with various tasks. Assist with the transportation of food items from the Main Stores to the galley. Clean and sanitize work area and utensils used, in accordance with Shipsan, the European sanitation program and United States Public Health Rules and Regulations. Be on standby in the galley periodically when the ship is subject to a Shipsan/ USPH inspection. Possess the ability to taste all foods to ensure correct preparation. REQUIREMENTS: Minimum 18 years old Fluent in written and spoken English, Must be able to communicate effectively with the senior management. Ability to lead and make decisions. Good administrative skills. Experienced in coaching subordinates. Must be cost and quality conscious. Must adhere to specific scheduled work hours, yet be flexible if circumstances require it. Work with international team members. Perform assigned duties under pressure(time constraints). Age starting 18 years old Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 12, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting for position BAR WAITER for MARELLA CRUISES! The Bar Waiter is responsible for providing the guests with courteous and professional service in order to increase revenue for the company using up-selling techniques, and meet and exceed sales targets Conditions: Contract based permanent job Free meals and accommodation on board Medical insurance provided by employer Work with international team members Couples are welcome to apply Professional growth opportunities SHIPS SAILING AROUND THE WORLD Responsibilities: Maintain clean and orderly lounges/bars. Know the daily specials and special promotions. Know menu for assigned bar, and explain and suggest drinks to guests. Sell and recommend drinks in order to meet and exceed the sales targets set by the company. Posses full knowledge and ability to operate, the POS system onboard, to create checks and generate reports. Provide personalized service, remembering guest names and preferences. Verify that drinks are served in the proper glass with the proper garnish. Adhere to the drinking age policy for vessel. Assist in the Stores during loading. Transport stock to various bars when necessary. Attend weekly bar staff meetings and training sessions, as required. Work at special parties and private functions. Conduct general cleaning and maintenance according to Shipsan, the European sanitation program and USPH standards. Perform all other duties as requested by supervisors such as. Escorting Guests on embarkation day and pier duties. Requirements: Good level of English Minimum of one year beverage-related experience. Must be able to communicate effectively with the senior management. Ability to lead and make decisions. Good administrative skills. Work with international team members. Age starting 18 years old Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 12, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting for position ASSISTANT RESTAURANT MANAGER for MARELLA CRUISES! The Asst. Restaurant Manager assists the Restaurant Manager in the Supervision of the Restaurant Personnel ensuring total guest satisfaction of food quality and service according to company rules and regulations. Conditions: Contract based permanent job Free meals and accommodation on board Medical insurance provided by employer Work with international team members Couples are welcome to apply Professional growth opportunities SHIPS SAILING AROUND THE WORLD Responsibilities: Possess complete knowledge of company’s high standards of service and food quality, in order to anticipate and fulfill the needs of the guests. Possesses complete knowledge of food operations, including knowledge of menus cooking methods applied, menu cycles, and service standards. Support Restaurant Manager to manage restaurant reservations doing the utmost to honor guest requests. Communicate daily with the Restaurant Manager, Food Manager and the Executive Chef to ensure the restaurant and the galley work in perfect harmony to achieve a high level of guest satisfaction. Correct any guests concerns immediately. Keep the Restaurant Manager, Hotel Manager, Food Manager and Front Office Manager informed on all guest related Issues such as special requests, suggestions or complaints. Communicate daily with the Bar Manager to discuss wine and bar service in the restaurant, and beverage staff performance. Possess a sound knowledge of wines and wine service in order to monitor the wine service performance. Create team spirit by motivating and leading by example. Delegate appropriate responsibilities to Head Waiters who are in charge of the various sections of the restaurant. Assign work schedules, days off and side duties to Head Waiters and all restaurant staff. Ensures that crew signs all work schedules on a weekly basis. Assign service stations to all restaurant personnel without any sort of discrimination, and based on their performance, attitude and ability. Requirements: Minimum 3 years experience in management position in Restaurant/Hotel/ Resort. Good English Must be able to communicate effectively with the senior management. Ability to lead and make decisions. Good administrative skills. Work with international team members. Experienced in coaching subordinates. Minimum 21 years old. Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 12, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions Assistant PASTRY for MARELLA CRUISES! The Assistant Pastry is responsible for the preparation of pastry items that require basic professional skills. CONDITIONS: Contract based permanent job Free meals and accommodation on board Medical insurance provided by employer Work with international team members Couples are welcome to apply Professional growth opportunities SHIPS SAILING AROUND THE WORLD RESPONSABILITIES: Assist the Pastry Chef in producing pastries on time and in line with company recipes and standards. Prepare all required pastry items as instructed, following the menus, recipes, guidelines & methods provided. Take on basic tasks such as preparing creams, ice-cream, and basic doughs. Demonstrate basic techniques including use of a piping bag, and knife handling skills. Read, understand, follow and prepare company recipes. Maintain a safe and clean work environment by complying with Public Health and company regulations. Work in any section of the Pastry Department Demonstrate methods and recipes to subordinates. Produce and maintain the expected level of food quality per Pastry Chef’s instructions. Maintain quality and consistency in taste, presentation and appearance according to recipes and pictures provided by the company and rectify any discrepancies immediately. Communicate on a daily basis, any relevant provision issues to the Head Pastry. Possess knowledge and understanding of culinary terms. Complete all tasks in an efficient and timely manner. Maintain assigned area in the event of announced or unannounced Public Health type inspection done by either the Food Manager or the actual inspectors. Control and maintain all pastry equipment. REQUIREMENTS: Minimum 18 years Fluent in written and spoken English Minimum of two years food related experience in a hotel or convention banquet service, or cruise ship environment. Must be able to communicate effectively with the senior management. Ability to lead and make decisions. Good administrative skills. Experienced in coaching subordinates. Must be cost and quality conscious. Must adhere to specific scheduled work hours, yet be flexible if circumstances require it. Work with international team members. Perform assigned duties under pressure(time constraints). Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 12, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CRYSTAL CRUISES, Worldwide ISMIRA Agency actively recruiting for position MESS ATTENDANT for CRYSTAL CRUISES! Mess Attendant ensures a friendly and professional service following Crystal Basics procedures while maintaining highest cleaning and hygiene standard in all assigned areas. In addition you ensure glassware, plates, flatware, equipment and utensils are in an exceptionally clean, orderly and stocked condition. Conditions: Work in top level, 5* cruise company, luxury segment Medical insurance provided during contract Flight paid to ship and to a home address after completed contract Free food and accommodation Free uniform Joining expenses: reimbursed upon completion of first contract. STCW: reimbursed upon commencement of second contract. Contract length 5-6 months with following 2 months of vacation. Responsibilities: Ensure absolute cleanliness and order in accordance with Public Health rules. Setting up and maintaining all self-service buffet areas ensuring each item is associated with the correct label. Including, if so instructed, working from behind the food lines. Ensure Daily Menu is placed in preparation for every meal seating Working area is set up and continuously replenished in accordance with direction from supervisor and pre-established standards and manuals. Prepare and perform F&B activities and special events as assigned. Cleaning of working areas, buffet lines and operating equipment in accordance with company rules and standards. All cleaning and fridge logs are updated daily or when applicable. Assist in other departments upon instruction from supervisors as required. Keeping and storing of any assigned inventory stock in accordance with set par levels following safety and sanitation rules and regulation. Actively participate in onboard training programs. Embarkation duty as directed, including luggage assistance, guest escorting and any other related duty. Participate in loading as required and on direction of supervisors. Requirements: Minimum of 1-2 years of experience in a luxury international hotel property as a Restaurant attendant (Cruise ship experience is preferred). Fluent written and spoken English. Good interpersonal and public communication skills. Good organizational and multi-tasking skills are required together with an eye for details. Must possess the ability to interact with all levels of people while communicating in an effective, yet diplomatic fashion. Needs to have an outgoing personality and possess a positive attitude, maintain a friendly and approachable demeanor at all times even under pressure using their knowledge of Crystal Basics. Vaccination Covid-19 mandatory with WHO approved vaccines Minimum 21 years old Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 11, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions