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Location: Dallas, TX Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture. KEY RESPONSIBILITIES - Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines - Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations - Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams WHAT WE'RE LOOKING FOR REQUIRED EXPERIENCE 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: - 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) - Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments - Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices - Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing - Experience designing high-availability and disaster recovery solutions - Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) - Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: - 1+ years of experience building production AI/ML applications or agents - Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications - Experience with state management patterns (short-term and long-term memory) - Experience designing and implementing evaluation frameworks for AI applications - Strong prompt engineering skills with experience in optimization and A/B testing - Experience with vector stores, RAG patterns, and knowledge organization - Experience with tool integration, API design, and error handling patterns - Strong Python and/or TypeScript development skills Customer-Facing: - Customer-facing experience with enterprise customers - Experience conducting technical assessments or infrastructure audits - Strong communication skills with ability to explain technical concepts to diverse audiences KEY ATTRIBUTES - Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions - Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences - Experience working cross-functionally with engineering teams, product teams, and customers - Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation - Ability to balance infrastructure architecture with agent development work - Strong engineering background with hands-on development experience - Willing to travel up to 20% of the time Location: Dallas, TX Compensation: $170,000-$270,000 base salary + equity Looking to lead technical strategy across the customer journey from Proofs of Value (PoVs) to driving overall adoption? Please check out the Deployed Engineer listing focused on Account Strategy & Solutions. Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Los Angeles, CA; Salt Lake City, UT; Seattle, WA; Denver, CO Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture. KEY RESPONSIBILITIES - Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines - Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations - Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams WHAT WE'RE LOOKING FOR REQUIRED EXPERIENCE 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: - 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) - Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments - Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices - Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing - Experience designing high-availability and disaster recovery solutions - Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) - Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: - 1+ years of experience building production AI/ML applications or agents - Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications - Experience with state management patterns (short-term and long-term memory) - Experience designing and implementing evaluation frameworks for AI applications - Strong prompt engineering skills with experience in optimization and A/B testing - Experience with vector stores, RAG patterns, and knowledge organization - Experience with tool integration, API design, and error handling patterns - Strong Python and/or TypeScript development skills Customer-Facing: - Customer-facing experience with enterprise customers - Experience conducting technical assessments or infrastructure audits - Strong communication skills with ability to explain technical concepts to diverse audiences KEY ATTRIBUTES - Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions - Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences - Experience working cross-functionally with engineering teams, product teams, and customers - Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation - Ability to balance infrastructure architecture with agent development work - Strong engineering background with hands-on development experience - Willing to travel up to 20% of the time Location: Remote Compensation: $170,000-$270,000 base salary + equity Looking to lead technical strategy across the customer journey from Proofs of Value (PoVs) to driving overall adoption? Please check out the Deployed Engineer listing focused on Account Strategy & Solutions. Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture. KEY RESPONSIBILITIES - Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines - Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations - Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams WHAT WE'RE LOOKING FOR REQUIRED EXPERIENCE 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: - 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) - Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments - Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices - Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing - Experience designing high-availability and disaster recovery solutions - Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) - Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: - 1+ years of experience building production AI/ML applications or agents - Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications - Experience with state management patterns (short-term and long-term memory) - Experience designing and implementing evaluation frameworks for AI applications - Strong prompt engineering skills with experience in optimization and A/B testing - Experience with vector stores, RAG patterns, and knowledge organization - Experience with tool integration, API design, and error handling patterns - Strong Python and/or TypeScript development skills Customer-Facing: - Customer-facing experience with enterprise customers - Experience conducting technical assessments or infrastructure audits - Strong communication skills with ability to explain technical concepts to diverse audiences KEY ATTRIBUTES - Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions - Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences - Experience working cross-functionally with engineering teams, product teams, and customers - Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation - Ability to balance infrastructure architecture with agent development work - Strong engineering background with hands-on development experience - Willing to travel up to 20% of the time Location: San Francisco Compensation: $170,000-$300,000 base salary + equity Looking to lead technical strategy across the customer journey from Proofs of Value (PoVs) to driving overall adoption? Please check out the Deployed Engineer listing focused on Account Strategy & Solutions. Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: New York, NY; Atlanta, GA; Nashville, TN; Boston, MA; Washington DC; Charlotte, NC Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. We’re hiring a results-driven account manager to own and accelerate the adoption, retention and growth of our customers. As a critical member of our post-sale team, you will be the primary commercial point of contact for a key segment of our customers. You will act as a trusted commercial advisor, focused on building lasting partnerships, ensuring customers realize the full value of LangChain, and driving usage, renewal and expansion of their investment. Your success will be directly measured by your impact on customer retention and net revenue retention. KEY RESPONSIBILITIES - Manage the entire customer lifecycle post signature for a portfolio of commercial customers, from adoption to contract execution, ensuring high retention rates. - Develop and maintain a rolling forecast of your portfolio and consistently meet or exceed quarterly and annual renewal and net retention targets. - Proactively identify and mitigate churn risk by understanding customer health, monitoring product usage, and addressing commercial obstacles. - Uncover and execute on expansion opportunities by understanding customer needs, aligning them with new features and products, and articulating the incremental value. - Build and nurture lasting relationships with key stakeholders, from technical users to economic buyers. - Act as the voice of the customer, synthesizing feedback on value, product gaps, and business outcomes to inform the product roadmap and collaborate with Product and Engineering teams. - Partner closely with Sales, GTM Engineering, and RevOps teams to present a unified post-sale experience and ensure a seamless customer journey. - Lead commercial negotiations, structure renewal contracts, and manage quoting and procurement processes to ensure favorable terms for both the customer and LangChain. WHAT WE'RE LOOKING FOR - 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS. - A proven track record of success in meeting and exceeding retention and expansion quotas (e.g., Gross Renewal Rate, Net Revenue Retention). - Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles. - Strong technical aptitude and the ability to understand and articulate the value of complex technical products. Familiarity with the modern AI/LLM stack is a significant plus. - Exceptional communication and presentation skills, with the ability to build rapport and convey value to diverse audiences, from technical users to executive decision-makers. - A deep empathy for the customer's business objectives and a passion for helping them achieve their goals through our platform. - Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting. - Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment. (PREFERRED) - Direct experience at a high-growth, developer-first, or AI/ML infrastructure company. - Experience managing renewals in a consumption or usage-based pricing model. Location: US East. Preferably New York Compensation: - $230k OTE + equity Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Toronto, Ontario, Canada Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE TEAM The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models. ABOUT THE ROLE As a Senior Software Engineer, you will architect and scale the core systems that power Sentry's billing infrastructure, ensuring accuracy and reliability at massive scale.   - You will collaborate on building the next generation of Sentry’s usage tracking pipeline, processing hundreds of billions of events daily with low latency and financial-grade accuracy. - You will help design flexible pricing primitives that support everything from per-event usage billing to complex enterprise contracts, enabling product and sales teams to experiment rapidly while maintaining revenue accuracy and reduced time-to-market for new products. - You will contribute to technical decisions on data consistency challenges unique to billing—like handling event delays, retroactive pricing changes, and distributed count reconciliation across our infrastructure. YOU'LL LOVE THIS JOB IF YOU - Want to solve the "easy to explain, hard to build" problems—like ensuring a customer's bill matches their usage perfectly, even when processing hundreds of billions of events daily across distributed systems. - Thrive on constraints that force elegant design: financial accuracy is non-negotiable, customer trust depends on billing transparency, and the system must scale with Sentry's user and product growth without rearchitecting every year. - Enjoy partnering across the organization—from BizOps and sales to marketing and leadership—where your code directly impacts ARR and your architectural decisions show up in board-level metrics. TO THRIVE IN THIS ROLE, YOU HAVE - Built or significantly improved systems with high-stakes accuracy requirements. - Mentored engineers through ambiguous, high-stakes projects. - Operated services where reliability includes uptime and also financial correctness. The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $227,000 to $420,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.   EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE TEAM The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models. ABOUT THE ROLE As a Senior Software Engineer, you will architect and scale the core systems that power Sentry's billing infrastructure, ensuring accuracy and reliability at massive scale.   - You will collaborate on building the next generation of Sentry’s usage tracking pipeline, processing hundreds of billions of events daily with low latency and financial-grade accuracy. - You will help design flexible pricing primitives that support everything from per-event usage billing to complex enterprise contracts, enabling product and sales teams to experiment rapidly while maintaining revenue accuracy and reduced time-to-market for new products. - You will contribute to technical decisions on data consistency challenges unique to billing—like handling event delays, retroactive pricing changes, and distributed count reconciliation across our infrastructure. YOU'LL LOVE THIS JOB IF YOU - Want to solve the "easy to explain, hard to build" problems—like ensuring a customer's bill matches their usage perfectly, even when processing hundreds of billions of events daily across distributed systems. - Thrive on constraints that force elegant design: financial accuracy is non-negotiable, customer trust depends on billing transparency, and the system must scale with Sentry's user and product growth without rearchitecting every year. - Enjoy partnering across the organization—from BizOps and sales to marketing and leadership—where your code directly impacts ARR and your architectural decisions show up in board-level metrics. TO THRIVE IN THIS ROLE, YOU HAVE - Built or significantly improved systems with high-stakes accuracy requirements. - Mentored engineers through ambiguous, high-stakes projects. - Operated services where reliability includes uptime and also financial correctness. The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $215,000 to $400,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.   EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE TEAM The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models. As an Engineering Manager, you’ll lead a team of engineers owning critical workflows such as checkout and invoicing, while also developing new features to help customers manage their spend growth. In this role, you’ll partner across the organization to ensure our customers redeem everything Sentry has to offer and budget for future expansion. IN THIS ROLE YOU WILL - Strategic Planning & Roadmap: Define and drive the team's roadmap. Align team goals with organizational objectives and contribute to the overall platform strategy. - Technical Guidance & Operational Excellence: Provide technical leadership and guidance on complex distributed systems and design. Ensure the team is proactively identifying areas for improvement. - Cross-functional Collaboration: Partner closely with business and technical teams to translate business goals into actionable objectives and scalable solutions. - Team Leadership & Development: Lead, mentor, and grow a team of talented engineers, including Staff-level engineers. Build a culture of technical excellence, collaboration, continuous learning, and innovation within the team. - Communication & Reporting: Effectively communicate team progress, challenges, and strategic direction to senior leadership, stakeholders, and the wider organization. Represent the team's work internally and externally, including through blog posts and presentations. YOU’LL LOVE THIS JOB IF YOU - Are a product and platform-minded leader who enjoys distributed systems and software architecture problems. You regard Product and Design as your peers, seeking collaboration when determining product outcomes and technical priorities for the team. You’re comfortable managing delivery and shaping direction. - Have high agency and like to own your outcomes, including defining where Billing needs to be in 6 - 12 months, and translating that into team bets and priorities. - Enjoy leveraging your technical background to inform and validate the team’s decisions. - Thrive in cross-functional environments, collaborating with individuals across many disciplines to deliver the best solutions. - Love to foster career growth, finding opportunities for team members to stretch and excel. QUALIFICATIONS - Experience working on a customer-facing product, ideally within developer tools or high-traffic product surfaces. - Experience owning a product area end-to-end, from shipping new features through long-term maintenance and iteration. - Excellent communication skills and an ability to articulate technical concepts and tradeoffs clearly and succinctly. - Experience with scoping work, performing resource allocation, and establishing engineering milestones and delivery dates. - 5+ years professional engineering experience, preferably with Python, JavaScript/TypeScript or similar. - 2+ years of engineering management experience. The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $240,000 to $450,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: San Francisco, CA Workplace: Hybrid ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About LangChain At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. About the role: Location: Hiring in San Francisco, New York We're looking for a Commercial Account Executive to join our growing GTM team and help drive adoption of LangChain's products. In this role, you'll support the sales process by helping technical teams at innovative companies discover, evaluate, and adopt LangChain's solutions. This is a great opportunity to learn and grow in a high-impact environment where you'll work alongside experienced sales, engineering, and customer success professionals. If you're eager to build relationships, learn about cutting-edge GenAI technology, and contribute to our go-to-market efforts, we'd love to hear from you. WHAT YOU’LL DO: - Support the full sales cycle from initial outreach through close, with strong attention to follow-up and follow-through - Build relationships with prospects and customers, understanding their needs and how our products can help - Prospect strategically into SMB, mid-market, and small-enterprise accounts How to be successful in this role: - 3+ years of experience in sales, business development, or a customer-facing role (SaaS or tech preferred) - 1+ year of experience in a closing role for SMB, commercial, and mid-market accounts - Strong track record of sourcing, qualifying, and closing outbound deals - Execution mindset: you excel in fast-paced environments and move with urgency - Curious and solution-oriented: you’re always finding ways to level-up your understanding of technology, your customer’s business, and your craft. - Self-starter and resourceful; you find ways to solve problems and move things forward Compensation: - Annual salary range: $220,000 OTE Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: New York, NY Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About LangChain At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. About the role: Location: Hiring in San Francisco, New York We're looking for a Commercial Account Executive to join our growing GTM team and help drive adoption of LangChain's products. In this role, you'll support the sales process by helping technical teams at innovative companies discover, evaluate, and adopt LangChain's solutions. This is a great opportunity to learn and grow in a high-impact environment where you'll work alongside experienced sales, engineering, and customer success professionals. If you're eager to build relationships, learn about cutting-edge GenAI technology, and contribute to our go-to-market efforts, we'd love to hear from you. WHAT YOU’LL DO: - Support the full sales cycle from initial outreach through close, with strong attention to follow-up and follow-through - Build relationships with prospects and customers, understanding their needs and how our products can help - Prospect strategically into SMB, mid-market, and small-enterprise accounts How to be successful in this role: - 3+ years of experience in sales, business development, or a customer-facing role (SaaS or tech preferred) - 1+ year of experience in a closing role for SMB, commercial, and mid-market accounts - Strong track record of sourcing, qualifying, and closing outbound deals - Execution mindset: you excel in fast-paced environments and move with urgency - Curious and solution-oriented: you’re always finding ways to level-up your understanding of technology, your customer’s business, and your craft. - Self-starter and resourceful; you find ways to solve problems and move things forward Compensation: - Annual salary range: $220,000 OTE Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Washington DC Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. ABOUT THE TEAM The LangChain Deployed Engineering - Federal team works directly with U.S. Government customers — including the Department of Defense (DoD), Civilian Agencies, and the Intelligence Community (IC) — who are building and operating AI agents in mission-critical environments. This is a hands-on, highly technical team that partners closely with government engineers, technical program managers, and system integrators across the full lifecycle — from pre-award technical shaping and evaluations to post-deployment advisory work in secure environments. The focus is on achieving the technical win, architecting secure and compliant agent systems, and enabling agencies to operate AI agents reliably at scale using the LangChain suite. Deployed Engineers sit at the intersection of engineering, product, security, and go-to-market. You will shape how LangChain is adopted across classified and unclassified environments, ensuring alignment with federal compliance requirements while feeding mission-driven insights back into the platform. ABOUT THE ROLE As a Deployed Engineer, you’ll work on some of the hardest problems in applied AI — not demos or experimental research, but production systems supporting real-world missions. You’ll help defense, civilian, and intelligence customers design, deploy, and operate AI agents in secure, regulated, and high-stakes environments. The feedback loop is fast, the mission impact is tangible, and your work directly influences how AI agents are deployed across the federal landscape. You will operate in environments that demand security, reliability, compliance (FedRAMP, IL levels, etc.), and operational rigor. WHAT YOU’LL DO - Co-architect and co-build production AI agents with federal engineering teams and system integrators - Own the technical win in federal pre-sales engagements by designing secure POCs, supporting RFI/RFP technical responses, and guiding technical evaluations - Design architectures that meet federal security and compliance requirements (FedRAMP, DoD IL2–IL6, NIST, etc.) - Help agencies deploy and operate agent-based applications such as mission support copilots, intelligence analysis agents, research automation systems, and multi-step operational workflows - Advise customers post-award on architecture, scalability, observability, evaluation, and long-term roadmap decisions - Deliver technical demos, workshops, and enablement sessions tailored to government developer and operator audiences - Partner with security teams to navigate ATO processes and accreditation pathways - Surface field feedback from federal use cases and contribute reusable patterns, secure deployment guides, and example code that scale across agencies - Occasionally contribute code upstream when it meaningfully improves federal customer outcomes WHAT YOU’LL BRING - Must have zctive or prior U.S. security clearance (Secret, TS/SCI) - 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, product engineering), ideally supporting federal or regulated customers - Experience working with DoD, Civilian Agencies, Intelligence Community, or federal system integrators - Strong Python and JavaScript fundamentals, with deep systems thinking - Experience designing agent-based or LLM-powered systems beyond simple API calls, including multi-step workflows, orchestration, guardrails, and failure handling - Familiarity with secure cloud environments (AWS GovCloud, Azure Government, etc.) - Comfort operating in regulated environments with security, compliance, and documentation requirements - Experience supporting technical evaluations, architecture reviews, and competitive down-select processes - Ability to clearly explain technical tradeoffs to government stakeholders and build trust across engineering and program leadership - Ownership mindset — you take responsibility for mission outcomes, not just recommendations - Bias toward action and comfort operating in ambiguity - Excitement about running AI agents in real-world, production federal environments — not just building demos NICE TO HAVE - Experience deploying AI systems in classified or air-gapped environments - Familiarity with FedRAMP authorization processes or DoD Impact Levels (IL2–IL6) - Experience with LLM evaluation, observability, red-teaming, or guardrails in high-assurance settings - Hands-on experience with AWS, Azure, containers, Kubernetes, and secure networking architectures - Experience working alongside federal system integrators (Booz Allen, SAIC, Leidos, etc.) - Production experience with LangChain, LangGraph, or similar agent frameworks COMPENSATION & BENEFITS We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Annual OTE range: $185,000–$300,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Boston, MA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE TEAM The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on. This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite. Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform. ABOUT THE ROLE The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world. WHAT YOU’LL DO - Co-architect and co-build production AI agents with customer engineering teams - Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations - Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows - Advise customers post-sale on architecture, best practices, and roadmap-level decisions - Run technical demos, trainings, and workshops for developer audiences - Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers - Occasionally contribute code upstream when it meaningfully improves customer outcomes WHAT YOU’LL BRING - 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up - Strong Python, JavaScript and systems fundamentals - Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling - Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations - Can explain technical tradeoffs clearly and build trust with developer audiences - Take responsibility for outcomes, not just recommendations - Have a bias toward action and enjoy figuring things out as you go - Are excited about operating AI agents in production, not just building demos NICE TO HAVE’S: - You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks - Worked with LLM evaluation, observability, or guardrails - Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts - Have shipped and operated production software and are comfortable owning systems under real-world constraints COMPENSATION Annual OTE range: $185,000–$300,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: New York, NY Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE TEAM The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on. This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite. Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform. ABOUT THE ROLE The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world. WHAT YOU’LL DO - Co-architect and co-build production AI agents with customer engineering teams - Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations - Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows - Advise customers post-sale on architecture, best practices, and roadmap-level decisions - Run technical demos, trainings, and workshops for developer audiences - Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers WHAT YOU’LL BRING - 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up - Strong Python, JavaScript and systems fundamentals - Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling - Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations - Can explain technical tradeoffs clearly and build trust with developer audiences - Take responsibility for outcomes, not just recommendations - Have a bias toward action and enjoy figuring things out as you go - Are excited about operating AI agents in production, not just building demos NICE TO HAVE’S: - You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks - Worked with LLM evaluation, observability, or guardrails - Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts - Have shipped and operated production software and are comfortable owning systems under real-world constraints COMPENSATION Annual OTE range: $185,000-$315,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the Role: We’re hiring Sales Development Representatives to join our founding SDR team and help shape the future of how companies adopt LangChain. As part of our SDR team, you’ll turn high inbound interest and targeted outbound demand into qualified opportunities and create an exceptional first-touch experiences for prospects. You’ll work closely with our Marketing, Sales, and Operations alongside using LangChain and LangGraph-powered agents to automate list building, enrichment, and outreach freeing you to focus entirely on high-impact prospecting and conversations with teams exploring agentic AI. What makes this role different: You’ll drive pipeline and revenue while learning to leverage AI, automation, and LangChain itself to become a next-generation GTM operator. What You'll Do: - Follow up with inbound and outbound prospects via phone, email, and LinkedIn to uncover fit, needs, and potential value. - Partner closely with Account Executives to hand off qualified opportunities and ensure a smooth buyer experience. - Capture and share insights from conversations to inform our sales plays, product roadmap, and agent development. - Experiment with new channels, messaging, and automation to continuously increase conversion and efficiency. - Use LangChain powered agents to test, learn, and improve prospecting strategies How to be successful in this role: - 1–2 years of experience in a Sales, SDR, or BDR role within SaaS or technology (or strong curiosity and drive if you’re early in your career) - Clear, confident communicator who can engage both technical and business audiences - Motivated by learning, iteration, and experimentation you treat outreach like a craft - Comfortable with a mix of structure and ambiguity you can execute repeatable processes while improving them along the way - Excited about modern sales tech, AI tools, and shaping how next-generation GTM teams operate - Positive, persistent, and highly organized you follow up, follow through, and bring energy to every interaction Compensation - On Target Earnings: $125,000 Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: New York, NY Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the Role: We’re hiring Sales Development Representatives to join our founding SDR team and help shape the future of how companies adopt LangChain. As part of our SDR team, you’ll turn high inbound interest and targeted outbound demand into qualified opportunities and create an exceptional first-touch experiences for prospects. You’ll work closely with our Marketing, Sales, and Operations alongside using LangChain and LangGraph-powered agents to automate list building, enrichment, and outreach freeing you to focus entirely on high-impact prospecting and conversations with teams exploring agentic AI. What makes this role different: You’ll drive pipeline and revenue while learning to leverage AI, automation, and LangChain itself to become a next-generation GTM operator. What You'll Do: - Follow up with inbound and outbound prospects via phone, email, and LinkedIn to uncover fit, needs, and potential value. - Partner closely with Account Executives to hand off qualified opportunities and ensure a smooth buyer experience. - Capture and share insights from conversations to inform our sales plays, product roadmap, and agent development. - Experiment with new channels, messaging, and automation to continuously increase conversion and efficiency. - Use LangChain powered agents to test, learn, and improve prospecting strategies How to be successful in this role: - 1–2 years of experience in a Sales, SDR, or BDR role within SaaS or technology (or strong curiosity and drive if you’re early in your career) - Clear, confident communicator who can engage both technical and business audiences - Motivated by learning, iteration, and experimentation you treat outreach like a craft - Comfortable with a mix of structure and ambiguity you can execute repeatable processes while improving them along the way - Excited about modern sales tech, AI tools, and shaping how next-generation GTM teams operate - Positive, persistent, and highly organized you follow up, follow through, and bring energy to every interaction Compensation - On target Earnings: $125,000 Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role You will serve as a front-line manager for Ramp’s founding Public Sector Sales Development Representative (SDR) team. This team will drive outbound prospecting and pipeline generation within a critical growth segment for Ramp: Public Sector. You will build and evolve Ramp’s Public Sector go-to-market motion from the ground up. Key responsibilities include coaching and developing SDRs, setting team strategy, and partnering closely with Sales, Marketing, Product, and executive leadership to drive pipeline and business outcomes. As a member of the Sales Leadership team, you will play a critical role in shaping, scaling, and refining Ramp’s Public Sector growth strategy. WHAT YOU'LL DO - Build and scale the Public Sector SDR function, including team structure, playbooks, messaging, and operating processes. - Foster a high-performing team culture by managing daily activity, quota attainment, and key performance metrics. - Hire, onboard, and train SDRs on Ramp’s products, Public Sector positioning, buyer personas, competitive landscape, and sales tools. - Create and execute career-development and leadership plans for direct reports, including regular 1:1 coaching on time management, objection handling, prospecting strategy, and active listening. - Coach SDRs through complex, multi-threaded outbound motions, including account research, executive-level messaging, and strategic pipeline generation. - Define Ramp’s Public Sector competitive differentiation and develop resources to strengthen objection handling and go-to-market execution. - Lead cross-functional initiatives with AEs and partners across Product, Sales, and Marketing to achieve company objectives. - Report on segment performance and forecast pipeline to senior leadership. - Improve team output and efficiency by continuously optimizing systems, processes, and operating rhythms. - Represent the Public Sector Sales Development team in cross-functional forums and with leaders across the organization. WHAT YOU NEED - At least 2 years of quota-carrying individual-contributor sales experience, with a consistent record of exceeding goals. - At least 3 years of experience building and leading sales development teams, with a demonstrated record of exceeding team goals. - Success in fast-paced, results-oriented go-to-market environments (ideally within SaaS) and a history of outperforming quota in outbound sales. - Experience managing or selling into the Public Sector. - A passion for hiring and talent development, with a thoughtful approach to team planning and career growth. - Proficiency with data-analysis tools and familiarity with email and call-automation platforms. - Ability to use data to inform decisions, build scalable systems, and identify process improvements. - Strong collaboration, communication, influence, and presentation skills. NICE-TO-HAVES - Experience selling financial-services products in a full-cycle sales role. - Experience building a Public Sector SDR function from the ground up or scaling a team within a new segment. - Experience at a high-growth startup. - Bachelor’s degree from an accredited university. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: North America Coder builds enterprise software that keeps developers in flow. As a Senior Customer Support Engineer, you will help customers solve complex technical issues, get unstuck faster, and build with confidence. You will work closely with Product, Customer Success, and Enterprise Account Managers to resolve urgent issues, improve support workflows, and turn customer feedback into better product experiences. This is a highly visible role on a growing team, with direct impact on how customers experience Coder.   What you’ll do here - Reproduce and debug customer issues using existing tools, test environments, or custom reproduction setups - Solve incoming technical support requests in a timely manner, including urgent, high-severity cases - Communicate clearly and tactfully with customers throughout the support lifecycle - Gather context, provide diagnostic steps, share resolution guidance, and follow up after issues are resolved - Identify and communicate product usage trends, bugs, and feature requests - Collaborate with Enterprise Account Managers to schedule, coordinate, and lead customer debugging calls - Document customer activity in accordance with internal and external security standards - Guide and mentor new team members on support processes and procedures - Contribute to product documentation, customer knowledge base articles, and best practice guides - Improve support processes, tools, and workflows in collaboration with the broader team - Participate in a periodic on-call rotation for production-down issues   What we’re looking for - Based in the US West Coast timezone - 5+ years of customer support engineering experience, or a comparable customer-facing technical role, preferably with critical software products - 5+ years of experience supporting enterprise customers - 2+ years of experience diagnosing production network connectivity and performance issues - Strong problem-solving, analytical, and troubleshooting skills - Clear, thoughtful communication skills, both verbal and written - Experience with Terraform - Experience with major cloud platforms, distributed systems, microservices architecture, and containerization technologies such as Kubernetes - Experience with a scripting language, such as Bash, Python, or Ruby, to automate reproduction environments and support workflows - Ability to read complex code for troubleshooting - Experience with GitHub - Experience with REST APIs and command line tools - Strong organization, attention to detail, and ability to learn new technologies quickly - Experience working in a startup environment - A customer-first mindset and a strong instinct for automation, process improvement, and efficient resolution strategies   Bonus tacos if you have - DevOps Engineering, Software Engineering, or Systems Administration experience - Software-defined networking experience, such as Tailscale - Experience supporting engineering teams and the tools they use every day ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Location: United Kingdom Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ ABOUT THE ROLE Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes. We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.   You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you.   WHAT YOU'LL OWN DELIVERY OPERATIONS - Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives. - Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations. - Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery. - Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.   OFFERINGS AND REUSABLE ASSETS - Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides. - Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs. - Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.   GOVERNANCE, TOOLING, AND METRICS - Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking. - Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction. - Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking. - Partner with Legal on SOW frameworks and language.   WHAT WE'RE LOOKING FOR REQUIRED QUALIFICATIONS - 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles. - Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers. - Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones. - Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies. - Strong structured problem solving, facilitation, and systems thinking, including participation in - Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools) - Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike. - High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.   Preferred Qualifications - Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator. - Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting. - Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase. - Experience building engagements with third-party partners and system integrators within professional services delivery models.   WHY THIS ROLE Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.   What to Expect in the First 30 Days - Shadow: join scoping calls and review active projects. - Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking. - Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.   What to Expect in the First 60 Days - Manage first customer engagement directly, with support from the existing team. - Identify the highest-priority SOW template gaps for standardization. - Document the current delivery framework as it exists today capturing what's working, and what needs to change.   What to Expect in the First 60 Days - Autonomously managing customer engagements. - Support leadership with quarterly review cycles on active engagements and retrospectives. - Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.   Docker does not offer visa sponsorship for this role.   ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE The Developer Infrastructure team builds the systems Sentry engineers use to develop, test, and ship software. We own local and cloud development environments, CI/CD across our open-source and private codebases, tooling for creating new services, and SDK and library publishing. Our goal is to help engineers spend more time building for customers and less time troubleshooting their development tools. You’ll work on problems such as shortening CI feedback cycles, improving deployment reliability, detecting flaky tests, and making development environments easier to use and maintain. As AI coding agents become part of engineering workflows, you’ll also help our environments, CI, and deployment systems support them with the context and access they need. You’ll own projects from design through rollout and ongoing operation, working directly with engineers across Sentry to understand their needs and measure whether your changes improve their work. This role is based in San Francisco, with three days per week in the office to work closely with Platform and Product Engineering teams. WHAT YOU’LL DO - Build and maintain tooling for local and cloud development environments. - Improve the speed and reliability of CI and deployment pipelines as our codebases and infrastructure grow. - Develop supported, reusable workflows for creating services and libraries. - Improve SDK and library publishing tools and release processes. - Build metrics, dashboards, and flaky test detection to help teams identify and resolve development and deployment problems. - Give engineers and AI coding agents the context they need to work within Sentry’s systems and conventions. - Partner with engineering teams to prioritize improvements, support adoption, and evaluate results. HOW YOU WORK - You enjoy building tools and infrastructure other engineers rely on. - You consider reliability, performance, cost, and maintenance when making technical decisions. - You take ownership from understanding a problem through implementation, rollout, and operation. - You listen to engineers’ feedback and use evidence to guide improvements. - You help teams adopt shared tools and standards through clear reasoning and collaboration. QUALIFICATIONS - 5+ years of software engineering experience or equivalent experience building developer tools and infrastructure. - A track record of building or significantly improving developer tooling or infrastructure used by engineering teams. - Strong proficiency in Python. - Experience improving CI/CD systems, including diagnosing performance or reliability problems. - Experience leading complex technical projects through design, implementation, and rollout. - Experience using Docker and container orchestration in production. - Experience working with cloud infrastructure such as GCP or AWS. - Familiarity with Kubernetes and infrastructure as code tools. - Experience working across engineering teams to build agreement on tools, standards, or workflow changes. - Clear written and verbal communication, including explaining technical tradeoffs and documenting how systems work. You don’t need to meet every qualification to apply. If your experience aligns with the core work, we’d like to hear from you. The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $400,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.   EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.