Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re building Fin's Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Fin's suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably.
If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role.
What will I be doing?
Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support.
Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments—leveraging technology, automation, digital content, and smart touchpoints.
Own implementation and onboarding conversations for your customers, ensuring they are being set up for success from Day 1.
Monitor usage & health signals proactively—identifying risks, opportunities, and expansion paths; drive intervention where needed.
Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion.
Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training.
Help define what “Scaled CS” means here: you’ll be a builder—defining processes, tools, metrics, and models for what high volume, high value looks like.
What skills do I need?
3-5 years of experience in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement.
Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them.
Comfortable discussing technical topics such as APIs, integrations, and workflows—not an expert, but confident engaging with customers on technical questions and guiding them to resources.
Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders).
Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn’t working, and adapt strategy based on results.
Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them.
Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders.
Bonus skills & attributes
Interest in consumption or usage-based SaaS models.
Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools.
Experience in operations, scaling CS / onboarding / customer education / digital engagement programs.
*Proof of eligibility to work in the United States is required.
The OTE range for candidates within the Greater Chicago Area is $135,300 - $161,550. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Amsterdam, Netherlands; Israel; Remote - Europe; United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
This role is for Nebius AI R&D, a team focused on applied research in AI. Examples of applied research that we have recently published include:
applying reinforcement learning
for agent training in long-context multi-turn scenarios
dramatically
scaling
task data collection to power reinforcement learning for SWE agents
building a
decontaminated evaluation
for SWE agents that is regularly updated
investigating
how test-time guided search can be used to build more powerful agents
The results often lead to collaboration with adjacent teams where our research findings are applied in practice.
We are currently looking for senior- and staff-level ML engineers to work on research in areas such as:
Guided search and reinforcement learning for agentic systems
Reinforcement learning for reasoning models
Web-scale problem collection for training agents
Efficient model distillation
Some examples of what your responsibilities might include are:
Conducting experiments to figure out efficient ways to train a large language model on traces of interactions with various environments
Exploring methods of guided generation and search in the trajectory space
Coming up with ways to mine relevant data at web scale and figuring out efficient ways to use this data in model post-training
Conducting experiments with different reinforcement learning configurations in verifiable domains
Exploring methods to train AI agents on tasks with non-verifiable reward signals
We expect you to have:
A profound understanding of theoretical foundations of machine learning and reinforcement learning
Deep expertise in modern deep learning for language processing and generation
Substantial experience with training large models on multiple computational nodes
Strong software engineering skills (we mostly use python)
Deep experience with modern deep learning frameworks (we use jax)
Strong communication and leadership abilities
Experience designing, executing, and analyzing machine learning experiments with proper statistical rigor
Ability to formulate research questions, design experiments to test hypotheses, and draw meaningful conclusions from results
Ability to document research findings clearly and contribute to technical publications or report
Nice to have:
Experience with deep reinforcement learning for LLMs, including techniques such as reward modeling, DPO, PPO etc
Familiarity with important ideas in LLM space, such as RoPE, ZeRO/FSDP, Flash Attention, quantization
Bachelor’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field Master’s or PhD preferred
Track record of building and delivering products (not necessarily ML-related) in a dynamic startup-like environment
Experience in engineering complex systems, such as large distributed data processing systems or high-load web services
Open-source projects that showcase your engineering prowess
Excellent command of the English language, alongside superior writing, articulation, and communication skills
Proficiency in contemporary software engineering approaches, including CI/CD, version control and unit testing
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Manager on the AI-Native GTM team at Anthropic, you'll lead a team of 5-10 Growth Account Executives responsible for driving expansion and retention across our fastest-growing AI-Native customers. You'll build and develop a high-performing team while establishing the frameworks, processes, and best practices that enable them to help customers harness the transformative potential of safe, frontier AI. In this role, you'll be responsible for growing team revenue, driving optimal commercial outcomes, and ensuring Anthropic is building long-term partnerships with the world’s fastest growing AI native startups.
Responsibilities:
Lead, coach, and develop a team of 5-10 Account Executives, providing regular feedback and guidance to drive both individual and team performance
Own team revenue targets, developing strategies to accelerate growth
Build scalable frameworks and processes for deal negotiations, account planning, quarterly business reviews, and customer health monitoring
Partner with Product, Marketing, and other GTM teams to identify and execute on strategic growth opportunities across the startup portfolio
Regularly review customer health metrics and collaborate with team members to develop action plans for at-risk accounts
Mentor team members in developing consultative sales skills, negotiation best practices, and technical understanding of AI applications
Drive operational excellence through pipeline management, forecasting accuracy, and team productivity metrics
Participate in strategic customer conversations and support Growth AEs in complex negotiations
You may be a good fit if you have:
10+ years of experience in enterprise software sales or account management, with 3+ years leading sales teams
Proven track record of consistently exceeding team revenue targets and developing high-performing account executives
Strong understanding of the startup ecosystem and experience working with high-growth technology companies
Deep expertise in strategic account planning and scaling account management processes in a fast-paced environment
Strong analytical and problem-solving skills with a data-driven approach to decision making
Excellence in cross-functional collaboration and stakeholder management
Background in technical product sales, particularly in areas like APIs, infrastructure, or ML/AI solutions
Demonstrated ability to coach and develop talent while maintaining high performance standards
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$380,000
—
$450,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are seeking a reliable, tech-savvy, and customer-focused
Tier 1 Help Desk Technician
to join our IT team. This position is responsible for providing first-level support for end-user IT issues, including hardware, software, and basic networking problems. The role is
fully on-site (5 days a week)
and requires a hands-on approach to assisting employees with day-to-day technical issues and setups.
You’re welcome to work in our office in
Amsterdam.
Your responsibilities will include:
Serve as the first point of contact for users seeking technical assistance in person, messaging, ticket, or email.
Log, categorize, and prioritize all incoming support requests in the IT ticketing system.
Analyze, troubleshoot, resolve and document a broad scope of hardware, software, and peripheral issues (e.g., printers, monitors, network).
Assist with user account creation, password resets, and access permissions in Active Directory and other enterprise systems.
Install, configure, and maintain desktop/laptop computers, mobile devices, and software applications.
Escalate complex or unresolved issues to Tier 2/3 support in a timely manner.
Maintain and update asset inventory records.
Facilitate and support seamless onboarding and off-boarding processes, including workstation setup, re-imaging and return.
Follow standard procedures for proper escalation and ticket closure.
Provide excellent customer service by ensuring timely and clear communication with end users.
Extensively document actions taken and suggested resolutions in detail.
Actively contribute to IT knowledge base.
Assist with regular IT maintenance tasks, such as software updates and hardware checks (for both user endpoints and office infrastructure).
Ensure compliance with company IT policies and procedures.
It will be an added bonus if you have:
Exhaust all possible scenarios within their access level when attempting to resolve an issue
Proactively seek feedback from peers, mentors, and leaders
Exhibits prideful ownership of work and proactively champions the needs of the team, users, and projects
Contribute to continuous service improvement by participating in projects and driving operational enhancements.
Build meaningful and fruitful relationships within the team and cross functionally
Fearlessly seek improvement personally, within processes, and within the team’s culture
We expect you to have:
An IT customer support background with 2+ years of service desk technical experience.
Advanced troubleshooting skills in AV systems, Microsoft Azure, Microsoft 365 (including Office 365), networking, software and MDM administration, along with experience managing enterprise applications such as Slack, Jira, Zoom, and similar tools.
Technical documentation and knowledge base (KB) writing skills.
Hands-on experience with Jira or comparable service management systems.
A customer-first mindset, prioritizing employee satisfaction and support quality.
The ability to independently resolve technical issues across the support portfolio.
Strong organizational skills with the capacity to effectively prioritize and manage a busy workload.
A collaborative spirit, working seamlessly with cross-functional team members to meet employee needs and achieve company goals.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Colombia; Brazil
We are looking for a driven and design-minded Software Developer with experience in Java programming and a scripting language (Bash, Python, or Go), for our Rocky Linux based Fidelis cybersecurity platform and appliances. The ideal candidate has experience writing Java using Spring Boot and Hibernate/JPA, and strong SQL skills with relational databases.
Fidelis Security is a growth-oriented company that provides organizations with a robust, comprehensive portfolio of products, services, and expertise to combat today's sophisticated advanced threats and prevent data breaches. Our commercial enterprise and government customers around the globe can face advanced threats with confidence within our Network Defense and Forensics Services, delivered by an elite team of security professionals with decades of hands-on experience, and our award-winning Advanced Threat Defense Products, which provide visibility and control over the entire threat lifecycle.
As a Software Developer you will:
Develop and enhance cybersecurity platform services: design, implement, and maintain robust backend features and system components in Java (Spring Boot + Hibernate/JPA).
Build RESTful APIs and data flows; design schemas, manage migrations, and write efficient SQL for relational databases.
Write and maintain automation and tooling in Bash, Python, and/or Go for builds, deployments, diagnostics, and test harnesses.
Operate on Rocky Linux servers; troubleshoot across OS, networking, JVM, and database layers; daily development in IntelliJ or Eclipse.
Participate in peer code reviews, knowledge sharing, and SCRUM meetings; collaborate using the Agile software development lifecycle.
About 85–90% of the programming for this role is in Java and SQL; the rest is scripting (mostly Bash and Python/Go).
Requirements
Strong experience developing applications using Java, with a strong understanding of object-oriented programming principles (concurrency, collections).
Hands-on with Spring Boot and Hibernate/JPA.
Experience building RESTful APIs and writing unit/integration tests.
Strong SQL and data modeling; hands-on with relational databases (e.g., MariaDB, PostgreSQL, MySQL, etc.).
Knowledge of TCP/IP networking fundamentals.
Comfortable working in Linux (preferably Rocky/CentOS/RHEL): shell, system services, logs, performance troubleshooting.
Good scripting skills in Bash and Python (bonus: Go).
Working knowledge of Git and CI/CD practices; IDEs: IntelliJ or Eclipse.
BSCS or MSCS (or related technical field) with 5–6+ years of experience developing and supporting multithreaded applications in a Linux/Unix environment.
Bonus Skills
Linux networking tools (iptables, ipset, ebtables), routing/bridging/VLANs, and packet capture/analysis.
Active Directory integration experience (AD/LDAP/Kerberos), Windows domain concepts, service accounts/GPOs.
Cloud APIs: experience automating or integrating with AWS, Azure, Google Cloud, and/or OCI (SDKs/CLIs for compute, storage, networking, IAM).
vSphere/ESXi for VM lifecycle management (provisioning, snapshots, virtual networking).
VirtualBox experience, especially using the VBox CLI (vboxmanage) for automation.
Containerization & orchestration: Docker and Kubernetes; event streaming: Kafka.
Experience with Bitbucket or GitLab (repos, merge requests, CI pipelines, permissions).
Cybersecurity domain experience (threat detection, hardening, threat research).
Experience working on Agile software development projects.
Location: Spain
Pre-Sales Consultant will be responsible for advising our Business Development & Sales teams on large, complex deals addressing technical and product questions and helping the customer understand how to implement ProgressSoft’s systems most effectively. He will be responsible for being a product specialist with deep understanding of all product integrations and enterprise features.
Responsibilities
Work closely with sales/business development team to explore sales opportunities for company’s product suite.
Liaise and discuss with customers/prospects to qualify the opportunity /lead and create a solution construct.
Assist BD/ Sales team in the qualification of customer needs & performing pre demo needs analysis.
Drive techno functional discussion in client interaction/pre-sales and appropriately capture customer requirement with maximum clarity.
SPOC for complete pre-sales cycle from requirement scoping, product fitment, solutioning, and technical proposal creation by working closely with members of the sales, delivery, product & support team.
Draft solution scope document which meets customer expectation and translate these accurately to the delivery team / product team for estimation and successful delivery mechanism.
Generate product demo scripts & scenarios and orchestration of product demo/workshop.
Manage, coordinate and execute complete bidding process of RFI and RFPs.
Develop statement of work and other contractual documents as required.
Complete any other tasks that may reasonably be required from time to time.
Requirements
Fluency in Spanish and English is a must.
Self-Initiation and know-how-to-know skills.
High level of performance.
Outstanding leadership qualities and team building skills.
Excellent communication capabilities.
Creative problem-solving skills.
Detail oriented and highly organized.
Excellent follow-up skills.
Bold travel schedule (up to 30%).
Strong written and verbal communication skills to represent the company in a favorable manner.
Highly motivated and able to influence and motivate others.
Ability to work under pressure.
Prepare SWOT analysis on solution offering and should be able to position company’s products against the competition in various geographies.
Good knowledge of global real-time, rails, retail payments and payments landscape.
Fair understanding of Real-time Payments globally including I PSD2, Open Banking, Payment Hub, SWIFT, SEPA.
Hands on experience to preparing power point presentations, document and analysis report.
Ability to initiate conversations and make a lasting impact.
Should be regularly updated with the market knowledge on the payment domain and progress at various relevant geographies.
Location: Uzbekistan
Pre-Sales Consultant will be responsible for advising our Business Development & Sales teams on large, complex deals addressing technical and product questions and helping the customer understand how to implement ProgressSoft’s systems most effectively. He will be responsible for being a product specialist with deep understanding of all product integrations and enterprise features.
Responsibilities
Work closely with sales/business development team to explore sales opportunities for company’s product suite.
Liaise and discuss with customers/prospects to qualify the opportunity /lead and create a solution construct.
Assist BD/ Sales team in the qualification of customer needs & performing pre demo needs analysis.
Drive techno functional discussion in client interaction/pre-sales and appropriately capture customer requirement with maximum clarity.
SPOC for complete pre-sales cycle from requirement scoping, product fitment, solutioning, and technical proposal creation by working closely with members of the sales, delivery, product & support team.
Draft solution scope document which meets customer expectation and translate these accurately to the delivery team / product team for estimation and successful delivery mechanism.
Generate product demo scripts & scenarios and orchestration of product demo/workshop.
Manage, coordinate and execute complete bidding process of RFI and RFPs.
Develop statement of work and other contractual documents as required.
Complete any other tasks that may reasonably be required from time to time.
Requirements
Fluency in Russian and English is a must.
Self-Initiation and know-how-to-know skills.
High level of performance.
Outstanding leadership qualities and team building skills.
Excellent communication capabilities.
Creative problem-solving skills.
Detail oriented and highly organized.
Excellent follow-up skills.
Bold travel schedule (up to 30%).
Strong written and verbal communication skills to represent the company in a favorable manner.
Highly motivated and able to influence and motivate others.
Ability to work under pressure.
Prepare SWOT analysis on solution offering and should be able to position company’s products against the competition in various geographies.
Good knowledge of global real-time, rails, retail payments and payments landscape.
Fair understanding of Real-time Payments globally including I PSD2, Open Banking, Payment Hub, SWIFT, SEPA.
Good knowledge of the CIS and Central Asian payments landscape is highly preferred.
Hands on experience to preparing power point presentations, document and analysis report.
Ability to initiate conversations and make a lasting impact.
Should be regularly updated with the market knowledge on the payment domain and progress at various relevant geographies.
Location: Dubai, United Arab Emirates
We are looking to hire a Business Development Manager (BDM) with 5-10 years’ experience in sales of banking and payment solutions. The BDM must have worked with all renowned banks in UAE and will be responsible for the sales cycle from cold calls to signing contracts to recurring maintenance. BDM will perform market analysis and will develop the relationships with the management and senior staff in the banking and Financial Service Industry.
Responsibilities
Achieve and enhance sales targets established by ProgressSoft.
Prepare and execute a sales plan for UAE's market which meets ProgressSoft’s 2022-2026 Strategy and Business plan.
Manage the whole sales cycle, coordinating with Product Owners, Project Managers and Technical Team Leaders.
Work with related ProgressSoft team to ensure proper engagement with customers and understanding their requirements.
Cooperate with the Bidding Team to deliver documents and proposals which detail the Business Requirement and ProgressSoft competence.
Negotiate proposals and contracts of solutions and recurring maintenance.
Excessive use of ProgressSoft’s CRM to build and update client profiles.
Analyze and prepare comparison sheets between ProgressSoft and competitive products.
Identify new markets and opportunities.
Develop strong distribution channels with renowned global, regional and local firms.
Requirements
Proven track record of sales in UAE, In the banking and financial sector.
Ability to deal with all levels of staff within an organization.
Strong negotiation skills with decision makers.
Excellent command of English language.
Very good communication, presentation and interpersonal skills.
Very good understanding of banking and payments systems.
Organized, focused, ambitious and independent.
Location: Sydney
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are seeking for an Enterprise Account Executive (Sydney) with a strong background in enterprise SaaS to drive strategic growth across top-tier organizations. As part of our regional team, you’ll be responsible for generating new business opportunities, managing the full sales cycle, and working closely with executive stakeholders. While you'll be supported by a collaborative global team, success in this role requires a self-starter mindset and strong ownership of your pipeline. The role is based in Sydney, Australia.Responsibilities:Drive new customer acquisition and meet or exceed revenue targets.Build and maintain a healthy sales pipeline through proactive outreach and networking.Manage the full enterprise sales cycle, including prospecting, solution presentation, negotiation, and closing.Build strong relationships with VP and C-level stakeholders across business and IT functions.Deliver tailored demos and sales presentations to address specific customer needs.Maintain clear forecasting and reporting through CRM systems.Identify and nurture opportunities within existing accounts for expansion and growth.Requirements:Minimum 5 years of experience in enterprise SaaS sales with a strong individual quota track record.Proven success managing complex sales cycles and engaging executive-level buyers.Excellent communication, relationship-building, and negotiation skills.Strong understanding of enterprise sales methodologies and processes.Experience with CRM or BPM platforms would be a plus.Based in Sydney or open to regular in-person collaboration when needed.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Responsibilities:
Drive new customer acquisition and meet or exceed revenue
targets.
Build
and maintain a healthy sales pipeline through proactive outreach and
networking.
Manage
the full enterprise sales cycle, including prospecting, solution presentation, negotiation, and
closing.
Build
strong relationships with VP and C-level stakeholders across business and IT
functions.
Deliver
tailored demos and sales presentations to address specific customer
needs.
Maintain
clear forecasting and reporting through CRM
systems.
Identify
and nurture opportunities within existing accounts for expansion and growth.
Requirements:
Minimum 5 years of experience in enterprise SaaS sales with a strong individual quota track
record.
Proven
success managing complex sales cycles and engaging executive-level
buyers.
Excellent
communication, relationship-building, and negotiation
skills.
Strong
understanding of enterprise sales methodologies and
processes.
Experience
with CRM or BPM platforms would be a
plus.
Based
in Sydney or open to regular in-person collaboration when needed.
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full
potential.
Flexibility
& Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and
professionally.
Recognition
& Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day
one.
Innovative
Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the
curve.
Benefits
& Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Dhahran, Saudi Arabia
Eram Talent is seeking a passionate and dedicated Teacher Assistant to join our client in Saudi Arabia. As a Teacher Assistant, you will play a vital role in supporting educators and enhancing the learning environment for students. Your contribution will be essential in fostering student engagement and helping to create a productive classroom atmosphere.
Responsibilities:
Assist the lead teacher in planning and implementing effective lesson plans
Support students in their learning activities, both individually and in groups
Supervise students during class activities, recess, and transitions
Prepare classroom materials and resources as directed by the teacher
Monitor and document student progress, providing feedback to the teacher
Help maintain a clean and organized classroom environment
Communicate effectively with students, parents, and staff
Participate in staff meetings and professional development opportunities
Uphold school policies and ensure a positive learning experience for all students
Requirements
Bachelor’s degree in Education or related field preferred; High School Diploma with relevant experience will also be considered
Fluent in English, both spoken and written
Previous experience working as a healthcare facilitator in an educational setting is an advantage
Strong interpersonal and communication skills
Ability to work collaboratively with teachers and staff
Patience, empathy, and a genuine interest in the educational development of students
Organizational skills and attention to detail
Flexibility and adaptability in a dynamic classroom environment
Proficient in using basic office software and educational tools
Location: Berlin, Germany
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
Speed is something we fight for every day at Fin, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London. It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products.
Our ambition is to hire 100 people in Berlin over the year ahead across engineering, AI, data science, product, and design. We believe this is the most exciting time to join, be the founding R&D talent in the region and make a lasting impact as we build the world's number one customer agent!
What's the opportunity?
Fin's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.
We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test.
We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy.
What will I be doing?
Identify areas where ML can create value for our customers
Identify the right ML framing of product problems
Working with teammates and Product and Design stakeholders
Conduct exploratory data analysis and research
Deeply understand the problem area
Research and identify the right algorithms and tools
Being pragmatic, but innovating right to the cutting-edge when needed
Perform offline evaluation to gather evidence an algorithm will work
Work with engineers to bring prototypes to production
Plan, measure & socialize learnings to inform iteration
Partner deeply with the rest of team, and others, to build excellent ML products
What skills might I need?
Broad applied machine learning knowledge
3-5 years applied ML experience
Practical stats knowledge (experiment design, dealing with confounding etc)
Intermediate programming skills
Strong communication skills, both within engineering teams and across disciplines.
Comfort with ambiguity
Typically have advanced education in ML or related field (e.g. MSc)
Scientific thinking skills
Bonus skills & attributes
Track record shipping ML products
PhD or other experience in a research environment
Deep experience in an applicable ML area. E.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering
Strong stats or math background
Visualization, data skills, SQL, matplotlib, etc.
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
Competitive salary, annual bonus and equity
Regular compensation reviews - we reward great work!
Generous paid time off above statutory minimum
Generous family leave (maternity, paternity), to let you spend valuable time with your loved ones
Hybrid working
MacBooks are our standard, but we also offer Windows for certain roles when needed.
Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
Fun events for employees, friends, and family!
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Berlin, Germany
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
Speed is something we fight for every day at Fin, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London. It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products.
Our ambition is to hire 100 people in Berlin over the year ahead across engineering, AI, data science, product, and design. We believe this is the most exciting time to join, be the founding R&D talent in the region and make a lasting impact as we build the world's number one customer agent!
What's the opportunity?
Principal Engineers at Fin have the opportunity to lead the definition and execution of key strategic initiatives.
You will work autonomously and be accountable for strategic execution in part of the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Group Engineering Managers on technical strategy and leadership.
Learn more about our engineering culture at
intercom.engineering
What will I be doing?
As an experienced engineer you will:
Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects.
Provide assessments of project progress, risks and challenges to engineering leadership to help guide resource allocation and prioritisation.
Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they.
Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight.
Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as lead/architecture work.
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
Play an active role in hiring, mentoring and career development of other engineers
Raise the bar for technical standards, performance, reliability, and operational excellence
What skills do I need?
Ideally, you’ve built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created
Significant, demonstrated impact that your work has had on the product and/or the teams
Deep knowledge of a high-level programming language (for example, Ruby, Python, Perl etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
You will have experience with Distributed systems
2+ years of experience as the primary technical leader for a team
Experience collaborating directly with technical leaders, product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams and have a strong sense of product strategy.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Dubai, United Arab Emirates; Sharjah, United Arab Emirates; Fujairah, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates
Join our client, a prestigious restaurant group in Dubai, as a Demi Chef de Partie specializing in Bakery and Pastry. This is an exciting opportunity for a passionate pastry chef to work in a dynamic kitchen environment, contributing to the creation of stunning and delicious desserts and baked goods. The ideal candidate should possess a strong understanding of baking techniques, pastry arts, and flavor profiles.
The successful candidate will work closely with the executive pastry chef and assist in daily pastry operations, bringing creativity and attention to detail in every dessert prepared.
Responsibilities
Prepare a variety of baked products including pastries, cakes, cookies, and breads
Assist in the design and creation of new dessert recipes
Monitor food stock and place orders as necessary
Ensure all baked goods are prepared and presented to the highest standards
Maintain cleanliness and organization of the bakery section
Collaborate with the team to ensure timely service and meet customer expectations
Comply with health and safety regulations in the kitchen
Train and mentor junior kitchen staff when necessary
Requirements
Proven experience as a Demi Chef de Partie - Bakery & Pastry or similar role in a bakery and pastry environment
Strong knowledge of baking techniques and pastry arts
Creativity and ability to create new dessert recipes
Attention to detail and presentation
Ability to work under pressure and in a fast-paced environment
Culinary school diploma specializing in pastry and baking is preferred
Benefits
Basic Monthly Salary: AED 3000 to 3600 depending on experience + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Sharjah, United Arab Emirates; Fujairah, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates
Location: Riyadh, Saudi Arabia; Cairo, Egypt; Dubai, United Arab Emirates; Muscat, Oman; Delhi, India
Müller's Solutions is seeking a dedicated Helix Support / Technical Support Analyst to join our remote team. In this role, you will provide exceptional technical support for Helix environments, assisting clients in troubleshooting and resolving issues related to version control, software deployments, and integration processes. You will collaborate with both customers and internal teams to ensure that Helix is used efficiently and effectively, while also contributing to ongoing improvements in our support processes.
Key Responsibilities:
Provide first-level technical support for Helix users, addressing inquiries and resolving issues in a timely manner.
Troubleshoot and diagnose problems related to Helix Core, including configuration, integration, and performance issues.
Assist in the onboarding and training of clients on Helix functionalities and best practices.
Document technical issues and solutions in detail to create a knowledge base for internal and customer use.
Collaborate with development and DevOps teams to understand client needs and implement effective solutions.
Stay current on Helix product updates and enhancements, effectively communicating changes to clients.
Participate in continuous improvement initiatives to refine support processes and tools.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
2-4 years of experience in technical support, preferably in a software or version control environment.
Strong knowledge of Helix Core and experience with version control systems.
Excellent problem-solving skills and the ability to articulate technical concepts to non-technical users.
Experience with scripting or automation tools to support troubleshooting efforts is a plus.
Strong communication skills and ability to work well in a remote team environment.
Customer-focused mindset with a commitment to providing exceptional support.
Preferred Qualifications:
Experience with CI/CD processes and tools.
Familiarity with other version control systems (e.g., Git, SVN) and software development methodologies.
Previous experience in a remote support role or IT service management.
Relevant certifications in IT support or Helix administration are advantageous.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Riyadh, Saudi Arabia; Cairo, Egypt; Dubai, United Arab Emirates; Muscat, Oman; Delhi, India
Location: Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt; Delhi, India; Muscat, Oman
Müller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, Müller's Solutions supports organizations in achieving operational excellence and improved service delivery across various sectors.
In this role, you will focus on analyzing, designing, and implementing workflows and processes within the Helix ITSM platform. Your expertise will play a crucial role in enhancing the functionality and user experience of our IT service management tools, ensuring effective alignment with business objectives and best practices.
Key Responsibilities:
Analyze current processes and workflows within the Helix ITSM platform to identify areas for improvement and optimization.
Design and implement efficient workflows to streamline IT service management processes, enhancing overall productivity.
Collaborate with stakeholders to gather requirements and ensure solutions align with organizational needs.
Conduct training sessions and develop documentation to support users in leveraging workflow tools effectively.
Monitor and evaluate the performance of implemented workflows, making adjustments and improvements as necessary.
Stay up to date with the latest industry trends, technologies, and best practices related to ITSM.
Requirements
Bachelor's degree in Computer Science, Information Systems, or a related field.
3-5 years of experience in IT service management, specifically with Helix or similar ITSM platforms.
Strong understanding of workflow design, process mapping, and optimization techniques.
Proficient in analyzing business requirements and translating them into technical specifications.
Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
Proven problem-solving skills and a proactive approach to identifying and resolving issues.
Ability to work collaboratively in a fast-paced, team-oriented environment.
Certifications in ITIL or other ITSM methodologies are a plus.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt; Delhi, India; Muscat, Oman
Location: Cairo, Egypt; Delhi, India; Riyadh, Saudi Arabia; Muscat, Oman; Dubai, United Arab Emirates
Müller's Solutions is seeking a skilled Helix Integration / Automation Specialist to join our team in a remote capacity. In this role, you will be responsible for designing, developing, and implementing automation solutions using Helix integration tools. You will work closely with clients and internal teams to enhance operational efficiency through innovative automation strategies and seamless integration of systems.
Responsibilities:
Design and implement integration solutions using Helix, ensuring efficient data flow between systems.
Develop automation workflows to enhance productivity and operational processes.
Collaboration with clients to gather requirements and translate them into technical solutions.
Monitor and troubleshoot integration issues to ensure optimal performance and reliability.
Document integration processes, workflows, and best practices for future reference.
Stay up-to-date with the latest Helix features and integration technologies.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 3 years of experience in integration or automation roles, with hands-on experience using Helix.
Strong understanding of integration concepts, methodologies, and tools.
Experience in developing automation workflows and scripts.
Proficiency in relevant programming languages (e.g., Python, Java, or similar).
Knowledge of RESTful APIs and web services.
Excellent analytical and problem-solving skills.
Strong communication skills to effectively collaborate with clients and team members.
Ability to work independently in a remote environment and manage multiple projects.
Familiarity with cloud platforms and services is a plus.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Cairo, Egypt; Delhi, India; Riyadh, Saudi Arabia; Muscat, Oman; Dubai, United Arab Emirates
Location: Dubai, United Arab Emirates; Muscat, Oman; Cairo, Egypt; Riyadh, Saudi Arabia; Delhi, India
As a Helix Administrator at Müller’s Solutions, you will oversee the management and optimization of our Helix environments, ensuring that the development and production systems function seamlessly. This role requires a strong understanding of the Helix platform, managing code repositories, builds, and deployments efficiently. You will work closely with development teams to implement best practices in version control and CI/CD processes, while also providing support to ensure that our systems remain reliable and performant.
Key Responsibilities:
Administer and maintain Helix Core server environments, managing users, repositories, and permissions.
Implement and optimize workflows for code branching, merging, and release management within Helix.
Monitor system performance and conduct health checks to ensure high availability and responsiveness.
Collaborate with development teams on best practices for version control and code integration.
Troubleshoot and resolve technical issues related to Helix, providing timely support to end-users.
Perform regular backups and disaster recovery planning for Helix repositories.
Document processes, configurations, and system changes in line with company policies.
Stay updated on Helix platform advancements and provide recommendations for enhancements.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
3-5 years of experience as a Helix administrator or in a similar role involving version control systems.
Strong knowledge of the Helix Core platform and its administrative functions.
Experience with CI/CD tools and processes, integrating Helix with development pipelines.
Excellent troubleshooting skills and analytical abilities for resolving system issues.
Ability to work collaboratively with technical and non-technical staff across various departments.
Relevant Helix certifications or training is a plus.
Preferred Qualifications:
Experience with scripting languages (e.g., Python, PowerShell) to automate administrative tasks.
Understanding of Agile methodologies and development lifecycles.
Familiarity with other version control systems such as Git and SVN.
Strong communication skills and the ability to train others on best practices.
Proactive approach to system management and continuous improvement initiatives.
Dubai, United Arab Emirates; Muscat, Oman; Cairo, Egypt; Riyadh, Saudi Arabia; Delhi, India
Location: San Francisco, CA • New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking for an Account Executive, SMB who will play a critical role generating new business and fielding inbound prospects in their territory. You will be responsible for targeting, building, and nurturing positive relationships with key decision-makers and assisting them through their Figma evaluation and buying process of all products. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma.
This is a full time role that will be held from our NYC or SF Hub (in-person 2 days/week).
What you'll do at Figma:
Create and manage a pipeline of SMB accounts from inbound and outbound activity to consistently meet or exceed quarterly and annual sales targets
Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (500< FTEs)
Align with key decision makers to identify where Figma’s roadmap and innovations can solve business challenges
Conduct thorough analysis to tier and prioritize accounts in large volumes
Expertly position Figma and engage cross-functional partners where necessary to drive deals forward
Leverage opportunities to advance relationships through in-person meetings and networking opportunities
We'd love to hear from you if you have:
Exposure to a structured sales or outbound program (internship, bootcamp, or previous SDR experience)
Exposure to closing sales for a software or SaaS business in an outbound function
Consistent performance meeting pipeline generation targets for net new business
Demonstrated experience successfully managing high volume sales cycles (1-3 months)
A sales methodology and process that creates value for customers
While it’s not required, it’s an added plus if you also have:
Experience selling solutions to technical audiences (i.e. Engineering, Product, Design teams)
Demonstrated ability to succeed in a changing environment
Certified in deal qualification and prospect discovery
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$70,500
—
$70,500 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
seniorAmsterdam, Netherlands; Israel; Remote - Europe; United Kingdom
San Francisco, CA
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