Smartsheet is seeking a Senior Channel Account Manager to own and grow our business with a named list of strategic channel partners, including large resellers and distributors such as SHI.
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Smartsheet is seeking a Senior Channel Account Manager to own and grow our business with a named list of strategic channel partners, including large resellers and distributors such as SHI.
Location: Poland; Moldova; Montenegro; Bulgaria; Azerbaijan; Cyprus We’re hiring an Engineering Coordinator to support our fast-paced installation team. You’ll coordinate daily tasks, manage schedules, and communicate with both field crews and clients — while also applying your technical understanding to ensure projects are installation-ready. Key Responsibilities: Assign daily tasks to field teams and track progress in ClickUp Communicate with clients about visit schedules, delays, or rescheduling Verify technical readiness of openings before installation (measurements, drawings, materials) Review shop drawings or specifications to identify potential issues before dispatch Ensure crews are prepared with the correct materials, glass, and hardware Book hotels for traveling installers Monitor vehicle mileage and documentation (registration, insurance) Support project managers with coordination and issue tracking Review quality of completed work and report problems if needed Requirements 1+ year of experience in construction or engineering coordination Engineering or technical background (construction, architecture, or related field) Confident English (B2+ or above) and Russian C1 Strong communication and organizational skills Ability to read and understand basic technical drawings and measurements Comfortable using task management tools (ClickUp or similar) Benefits Competitive compensation package based on experience and performance. Fully remote job opportunity. 8.30 AM - 5 PM EST (NY time zone). Joining a highly professional and dynamic team. Exciting experience working with prestigious clients in the US market. Transparent career growth opportunities with a focus on professional development. B2B contract.
Data Center Mechanical Commissioning Agent II. executes commissioning of data center critical systems including generators, CRAC, roof top AHUs, humidifier, pre-action and wet sprinkler systems, chillers, cooling towers, chill water pumps, exhaust fans and digital electrical distribution equipment.
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Настроить подборLocation: MD/DC/VA Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable. Global leaders like Goldman Sachs, PayPal, S&P Global, IBM and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Some of the top Federal agencies are already buying and referenceable. Forward is backed by A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32 and Threshold Ventures, and is headquartered in Santa Clara. The Role We're looking for our first Partner Sales Director for Federal and Public Sector to build and scale Forward's Federal, State, Local and Education (SLED) Partner ecosystem. You'll recruit and grow the Federal resellers, distributors,and MSPs who can both sell and deliver Forward, and you'll own a Partner-sourced and Partner-influenced pipeline number and the closed revenue that follows. This is a 100% channel role. You'll report to the VP, Strategic Partnerships & Channel Sales, with a dotted line to the VP of Sales, Federal & Public Sector. You'll work hand-in-hand with the Federal Regional Sales Directors (DoW,for example Air Force,Navy/Marines, Civilian and their SE teams, and you'll be the voice of the Federal and Public Sector Partner inside Forward. This is a builder's seat. Forward's Federal channel is early. Real distributor and reseller activity is in flight, but deal registration, enablement and the Forward Pathfinder Partner Program (F3P) are in early roll-out stages. You'll help define what F3P looks like for Federal and Public Sector, then run it. Responsibilities: Build the Federal and Public Sector Partner strategy. Work with the VP of Sales, Federal & Public Sector to align Partner coverage to agency and SLED account plans, and map whitespace across agencies, commands and SLED entities. Execute the Partner lifecycle: Recruit, Onboard, Enable, Grow. Recruit. Use existing Federal reseller, distributor and SI relationships to identify the most strategic Partners, including contract-vehicle holders (GSA MAS, SEWP, CIO-SP, ITES, state and cooperative contracts). Align Partner strengths to Forward's platform to create joint solutions that win agency attention. Onboard. Engage the right stakeholders on both sides to stand up a real go-to-market Partnership. Drive Partner agreements through to signature and make sure Forward is orderable in the Partner's systems. Enable. Map Partner and Forward sales stakeholders and build field relationships. Win Partner mind share with engaging sales and technical training, and roll out new products, pricing and Partner economics (margin, deal registration protection, incentives) to the Partner sales community. Grow. Own the number. Run metric-driven executive QBRs, build quarterly joint business plans with named targets and pipeline commitments, and heat-map Partner performance to fill gaps. Hold Partners to their commitments, and tier, grow or exit them based on results. Drive revenue with Federal sales. Partner with Federal RSDs and SEs on sell-to and sell-through opportunities, from Land & Expand deals to multi-Partner teaming on larger programs. Champion joint strategic opportunities inside Forward. Lead Partner marketing and demand generation. Work with Marketing on events, agency briefings, webinars and Federal-focused campaigns with priority Partners. Manage the business in Salesforce. Attach pipeline and deal registrations to the right Partners, and forecast Partner-sourced and Partner-influenced bookings weekly. Shape Forward Partner program for Federal. Help define and evolve rules of engagement, deal registration, channel conflict resolution and Partner tiers for a business running both direct and Partner motions. Be the voice of the Federal Partner. Feed Partner input to Product, Marketing, Legal, Finance and Operations. Travel up to 25%, mostly across the DC / MD / VA region, for Partner planning sessions and customer opportunities. Requirements: 7-10 years selling into or supporting the Federal Government market, with 5+ years in channel or Partner sales, including hands-on selling, not just program management. Proven success recruiting and growing Federal resellers, distributors, aggregators with consistent performance against Partner revenue, pipeline and closed-won targets. A record of exceeding quota in an Enterprise software ARR model. An existing network of Federal Partners you can leverage immediately. Working knowledge of Federal procurement and contract vehicles (GSA MAS, SEWP, CIO-SP and similar) and how Partners use them to win. SLED channel experience, including state and cooperative purchasing contracts, a plus. Three Customer mentality: 1) the End User; 2) the Partner; and 3) the Forward Sales team you support. Excellent communication: credible with both a Partner's CEO and their reps in the field. Deep understanding of the networking and security market and Forward's buyers. Bachelor's degree or equivalent experience. The expected On-Target Cash Earnings for this role is between 240k and 300k per year. Within this range, individual pay is determined by several factors including but not limited to, job-related skills, work experience, and relevant education/training.
Location: AZ_Phoenix_Office Who we are… Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Develop and maintain comprehensive knowledge of customer-specific business rules, processes, and requirements across AXSIS and Legacy. Ensure timely, accurate, and consistent service in accordance with established SOPs, RoboHelp guidance, business requirements, and company standards. Facilitate effective communication between customers, team members, and internal departments to ensure alignment and timely resolution of requests. Provide exceptional service and support to internal and external customers. Maintain accurate and up-to-date Standard Operating Procedures (SOPs) for assigned jurisdictions. Serve as a knowledgeable resource for Affidavit processes and provide guidance and support to team members. Identify, report, and appropriately escalate operational, system, or equipment issues that may impact service delivery. Generate and analyze daily and weekly reports, ensuring accuracy and timely delivery. Effectively manage priorities to meet customer, departmental, and SLA expectations. Foster a collaborative team environment and support team members through changing priorities and business needs. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .
Location: AZ_Phoenix_Office Who we are… Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Position Overview: Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes. Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing. Ensure work is completed in accordance with established business requirements, procedures, and company standards. Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion. Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership. Provide exceptional customer service to citizens and clients. Process requests received from internal operational and support teams as required. Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations. Maintain accurate documentation and records related to completed work and correspondence. Qualifications: Qualifications High School Diploma or Equivalent Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel) Data Entry 40 wpm Strong communication, both verbal and written 1+ years of data entry experience required Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues Make sound decisions and accept / act upon constructive feedback Adhere to professional behavioral expectations and the ability to work well with different groups and departments Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus. Must be able to operate effectively and reliably in office and/or at home Drug Test, Background Check and Fingerprint are required Capable of sitting or standing for extended periods will be a requirement Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts) Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .
Location: AZ_Phoenix_Office Who we are… Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Position Overview: Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes. Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing. Ensure work is completed in accordance with established business requirements, procedures, and company standards. Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion. Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership. Provide exceptional customer service to citizens and clients. Process requests received from internal operational and support teams as required. Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations. Maintain accurate documentation and records related to completed work and correspondence. Qualifications: Qualifications High School Diploma or Equivalent Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel) Data Entry 40 wpm Strong communication, both verbal and written 1+ years of data entry experience required Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues Make sound decisions and accept / act upon constructive feedback Adhere to professional behavioral expectations and the ability to work well with different groups and departments Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus. Must be able to operate effectively and reliably in office and/or at home Drug Test, Background Check and Fingerprint are required Capable of sitting or standing for extended periods will be a requirement Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts) Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .
Location: AZ_Phoenix_Office Who we are… Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Position Overview: Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes. Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing. Ensure work is completed in accordance with established business requirements, procedures, and company standards. Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion. Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership. Provide exceptional customer service to citizens and clients. Process requests received from internal operational and support teams as required. Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations. Maintain accurate documentation and records related to completed work and correspondence. Qualifications: Qualifications High School Diploma or Equivalent Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel) Data Entry 40 wpm Strong communication, both verbal and written 1+ years of data entry experience required Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues Make sound decisions and accept / act upon constructive feedback Adhere to professional behavioral expectations and the ability to work well with different groups and departments Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus. Must be able to operate effectively and reliably in office and/or at home Drug Test, Background Check and Fingerprint are required Capable of sitting or standing for extended periods will be a requirement Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts) Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .
Location: AZ_Phoenix_Office Who we are… Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Position Overview: Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes. Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing. Ensure work is completed in accordance with established business requirements, procedures, and company standards. Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion. Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership. Provide exceptional customer service to citizens and clients. Process requests received from internal operational and support teams as required. Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations. Maintain accurate documentation and records related to completed work and correspondence. Qualifications: Qualifications High School Diploma or Equivalent Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel) Data Entry 40 wpm Strong communication, both verbal and written 1+ years of data entry experience required Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues Make sound decisions and accept / act upon constructive feedback Adhere to professional behavioral expectations and the ability to work well with different groups and departments Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus. Must be able to operate effectively and reliably in office and/or at home Drug Test, Background Check and Fingerprint are required Capable of sitting or standing for extended periods will be a requirement Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts) Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .
Location: AZ_Phoenix_Office Who we are… Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Position Overview: Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes. Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing. Ensure work is completed in accordance with established business requirements, procedures, and company standards. Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion. Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership. Provide exceptional customer service to citizens and clients. Process requests received from internal operational and support teams as required. Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations. Maintain accurate documentation and records related to completed work and correspondence. Qualifications: Qualifications High School Diploma or Equivalent Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel) Data Entry 40 wpm Strong communication, both verbal and written 1+ years of data entry experience required Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues Make sound decisions and accept / act upon constructive feedback Adhere to professional behavioral expectations and the ability to work well with different groups and departments Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus. Must be able to operate effectively and reliably in office and/or at home Drug Test, Background Check and Fingerprint are required Capable of sitting or standing for extended periods will be a requirement Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts) Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .
Location: AZ_Phoenix_Office Who we are… Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Position Overview: Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes. Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing. Ensure work is completed in accordance with established business requirements, procedures, and company standards. Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion. Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership. Provide exceptional customer service to citizens and clients. Process requests received from internal operational and support teams as required. Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations. Maintain accurate documentation and records related to completed work and correspondence. Qualifications: Qualifications High School Diploma or Equivalent Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel) Data Entry 40 wpm Strong communication, both verbal and written 1+ years of data entry experience required Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues Make sound decisions and accept / act upon constructive feedback Adhere to professional behavioral expectations and the ability to work well with different groups and departments Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus. Must be able to operate effectively and reliably in office and/or at home Drug Test, Background Check and Fingerprint are required Capable of sitting or standing for extended periods will be a requirement Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts) Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .
Location: Lomira, WI Michels Road & Stone, Inc., is shaping the future. We provide and place materials for road, airport, mass excavation and shoreline protection projects. Our projects are large; the tolerance for error is tiny. Our leaders, field crews and massive fleet of specialized equipment is focused on excellence. Are you? Our work improves lives. Find out how a career at Michels Road & Stone, Inc. can change yours Our Construction Technology department is responsible for supporting all aspects related to 3D modeling, surveying and GPS Grade Control activities for the division such as: reviewing BIM Clash detection with applicable software (Revisto, NavisWorks), reviewing construction plan sets, performing take-offs and building project models, collecting grade points, utilities and other infrastructure data and calibrating project sites using GPS survey and/or grad control equipment Why Michels Road & Stone, Inc.? We will never ask you to prioritize speed ahead of safety We are family owned and operated We invest an average of $5,000 per employee on training each year We share experience and insights to develop industry leaders We are a part of the Michels family of companies – one of North America’s largest, most diversified energy and infrastructure contractors We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan Why you? You thrive in fast-paced environments under tight deadlines You relish new challenges and evolving technology You enjoy collaborating and communicating with your teammates You like to know your efforts are noticed and appreciated You possess strong written and verbal communication skills What it takes: 1-3 years of Survey Tech experience and / or heavy civil experience Strong analytical and problem-solving skills with attention to detail. Proficient in Microsoft Office, AutoCAD, MicroStation, Trimble Software, Top Con, GPS or Reivt, Revisto, Navisworks, GIS Software, BIM360 Strong organizational Skills Must possess a valid driver license for the type(s) of vehicles which may be driven, and an acceptable driving record as determined by Michels Review Team. AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/
Location: AZ_Phoenix_Office Who we are… Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Position Overview: Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes. Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing. Ensure work is completed in accordance with established business requirements, procedures, and company standards. Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion. Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership. Provide exceptional customer service to citizens and clients. Process requests received from internal operational and support teams as required. Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations. Maintain accurate documentation and records related to completed work and correspondence. Qualifications: Qualifications High School Diploma or Equivalent Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel) Data Entry 40 wpm Strong communication, both verbal and written 1+ years of data entry experience required Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues Make sound decisions and accept / act upon constructive feedback Adhere to professional behavioral expectations and the ability to work well with different groups and departments Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus. Must be able to operate effectively and reliably in office and/or at home Drug Test, Background Check and Fingerprint are required Capable of sitting or standing for extended periods will be a requirement Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts) Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .
Location: Lomira, WI Michels Road & Stone, Inc., is shaping the future. We provide and place materials for road, airport, mass excavation and shoreline protection projects. Our projects are large; the tolerance for error is tiny. Our leaders, field crews and massive fleet of specialized equipment is focused on excellence. Are you? Our work improves lives. Find out how a career at Michels Road & Stone, Inc. can change yours Our Construction Technology department is responsible for supporting all aspects related to 3D modeling, surveying and GPS Grade Control activities for the division such as: reviewing BIM Clash detection with applicable software (Revisto, NavisWorks), reviewing construction plan sets, performing take-offs and building project models, collecting grade points, utilities and other infrastructure data and calibrating project sites using GPS survey and/or grad control equipment Why Michels Road & Stone, Inc.? We will never ask you to prioritize speed ahead of safety We are family owned and operated We invest an average of $5,000 per employee on training each year We share experience and insights to develop industry leaders We are a part of the Michels family of companies – one of North America’s largest, most diversified energy and infrastructure contractors We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan Why you? You thrive in fast-paced environments under tight deadlines You relish new challenges and evolving technology You enjoy collaborating and communicating with your teammates You like to know your efforts are noticed and appreciated You possess strong written and verbal communication skills What it takes: 1-3 years of 3D Modeling experience and / or heavy civil experience Strong analytical and problem-solving skills with attention to detail. Proficient in Microsoft Office, AutoCAD, MicroStation, Trimble Software, Top Con, GPS or Reivt, Revisto, Navisworks, GIS Software, BIM360 Strong organizational Skills Must possess a valid driver license for the type(s) of vehicles which may be driven, and an acceptable driving record as determined by Michels Review Team. AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/
Location: AZ_Phoenix_Office Who we are… Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Position Overview: Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes. Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing. Ensure work is completed in accordance with established business requirements, procedures, and company standards. Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion. Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership. Provide exceptional customer service to citizens and clients. Process requests received from internal operational and support teams as required. Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations. Maintain accurate documentation and records related to completed work and correspondence. Qualifications: Qualifications High School Diploma or Equivalent Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel) Data Entry 40 wpm Strong communication, both verbal and written 1+ years of data entry experience required Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues Make sound decisions and accept / act upon constructive feedback Adhere to professional behavioral expectations and the ability to work well with different groups and departments Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus. Must be able to operate effectively and reliably in office and/or at home Drug Test, Background Check and Fingerprint are required Capable of sitting or standing for extended periods will be a requirement Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts) Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .
Location: AZ_Phoenix_Office Who we are… Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Position Overview: Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes. Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing. Ensure work is completed in accordance with established business requirements, procedures, and company standards. Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion. Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership. Provide exceptional customer service to citizens and clients. Process requests received from internal operational and support teams as required. Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations. Maintain accurate documentation and records related to completed work and correspondence. Qualifications: Qualifications High School Diploma or Equivalent Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel) Data Entry 40 wpm Strong communication, both verbal and written 1+ years of data entry experience required Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues Make sound decisions and accept / act upon constructive feedback Adhere to professional behavioral expectations and the ability to work well with different groups and departments Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus. Must be able to operate effectively and reliably in office and/or at home Drug Test, Background Check and Fingerprint are required Capable of sitting or standing for extended periods will be a requirement Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts) Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .
Location: AZ_Phoenix_Office Who we are… Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Position Overview: Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes. Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing. Ensure work is completed in accordance with established business requirements, procedures, and company standards. Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion. Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership. Provide exceptional customer service to citizens and clients. Process requests received from internal operational and support teams as required. Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations. Maintain accurate documentation and records related to completed work and correspondence. Qualifications: Qualifications High School Diploma or Equivalent Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel) Data Entry 40 wpm Strong communication, both verbal and written 1+ years of data entry experience required Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues Make sound decisions and accept / act upon constructive feedback Adhere to professional behavioral expectations and the ability to work well with different groups and departments Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus. Must be able to operate effectively and reliably in office and/or at home Drug Test, Background Check and Fingerprint are required Capable of sitting or standing for extended periods will be a requirement Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts) Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .
Location: Mapbox Poland Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. WHAT WE DO Our Support Team is composed of a diverse group of professionals such as developers, designers, and data specialists. Our team’s experience allows us to be knowledgeable about every aspect of the Mapbox stack, enabling us to provide exceptional support to our customers. We publish comprehensive documentation and provide direct email support to ensure that our users have the resources they need to succeed. Moreover, we are committed to identifying cross-team root issues, advocating for targeted improvements to our products and documentation, and helping our customers grow with Mapbox. WHAT YOU'LL DO - Break down complex customer questions into manageable pieces and find solutions in the Mapbox stack. Communicate those solutions through concise and friendly responses - Provide excellent customer service, manage incoming customer issues, and collaborate with internal teams to ensure customer needs are met or exceeded - Analyze user feedback and translate it into actionable next steps for our service teams and product engineers - Take on proactive projects to address customer trends and advocate their needs in cross-team communication and projects lead - Regularly analyze ticket data to identify patterns and trends, lead cross-team communication and common tasks to improve customer experience - Independently lead initiatives aimed at improving customer experience and reducing the volume of support tickets - Develop and implement standards and best practices into existing processes - Participate in on-call rotation with the support team to ensure 24/7 availability for our customers - Use excellent written and oral communication skills to clearly articulate solutions to customers and service teams WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE - 2-4 years experience - Excellent written communication skills to clearly articulate technical solutions to customers - Exemplary written and oral communication (B1+) and writing skills in English - Broad range of complex technical and analytics skills and tools to reach customer needs (e.g., API’s, Debugging Tools etc.) - Create examples that demonstrate the best technical solution to customers - Strong debugging skills to troubleshoot and solve customer issues - Ability to prioritize and escalate issues appropriately and effectively - Customer engagement skills to provide friendly and effective support - Familiarity with GitHub, Slack, and Jira Preferred Qualifications - Knowledge of Support ticketing solutions such as Zendesk and Jira Experience working with engineering and product teams - Familiarity with geospatial tools and data such as (GeoJSON, Kepler.gl http://kepler.gl, OSM etc.) - Experience in cross team collaboration and organized activities (work with engineers) - Experience with Mapbox services and their toolchains possibilities - Be able to work both independently and with the team, solving increasingly complex problems WHAT WE VALUE In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders: - We value high-performing creative individuals who dig into problems and opportunities. - We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. - We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. - We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. HOW WE SUPPORT YOU - Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable. - Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits. - Family-First Support: Family care, maternity and paternity leave policies to support your growing family. - Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth - Balance & Brainpower: Mental health support for you and your dependents. - Rest & Recharge: Paid time away, company holidays, and generous absence policies. - Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO. Our annual compensation for this role ranges from $30,400 - $45,600 (salaries are in USD). Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role). By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class. #LI-Remote