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Grafana Labs6 дн назад

Senior Fullstack Engineer - Grafana Data Source Plugins | NASA | (Remote, Canada)

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Grafana Labs6 дн назад

Senior Backend Engineer - Databases Tempo | US | Remote

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are seeking candidates in US and Canada. The Opportunity: We build Tempo , the open-source distributed tracing backend behind Grafana Cloud Traces and Grafana Enterprise Traces (GET). Tempo makes it easy to search traces, generate metrics from spans, and connect tracing data with logs, metrics, and profiles across the Grafana stack. 2026 is an inflection point for Tempo. After a major architectural upgrade and the launch of TraceQL metrics, we are shifting from foundational work to product and operational excellence, and evolving Tempo from a SaaS database into a platform that powers Grafana’s next generation of observability products (App Observability, Asserts, Traces Drilldown, and AI-driven assistants). Over the next year, you will help us: Make Grafana Cloud Traces “just work” for customers by eliminating rough edges, confusing limits, and hidden failure modes. Achieve operational excellence at scale as we grow from close to 50 cells today into triple digits this year, with autoscaling, parameterized rollouts, and aggressive toil reduction. Evolve Tempo into a platform enabler: higher-density APIs, trace aggregation, TraceQL metrics math, and machine/LLM-friendly interfaces that downstream products and agents can build on. Push performance further: faster query latency at hundreds of MB/s ingestion and performant 30-day query ranges to match competitors. Prepare Tempo for an agent-driven world: larger, burstier, higher-cardinality workloads, and new categories of AI-powered workflows, such as assistant-driven triage and “why is this slow?”- style investigations. What You’ll Be Doing: As a Senior Engineer on Tempo, you will own technical direction on the hardest problems in our roadmap and raise the bar across the team. Deliver significant technical projects. Take well-scoped, multi-month initiatives from problem framing through rollout, e.g., trace aggregation APIs, Limitless Tempo, autoscaling cells and customer limits, or query engine improvements. Partner with Staff engineers and the tech lead on broader, cross-team direction. Own major components of Tempo. Contribute to and own parts of ingestion, storage, query, and metrics generation. Write and present design docs, participate in design reviews, make sound trade-offs on performance, cost, and complexity, and document the “why” for the team. Build APIs for humans and agents. Help shape the next generation of Tempo’s interfaces (structured, deterministic, discoverable) so that Act 3 products, LLM-driven assistants, and external integrators can build on Tempo reliably. Contribute to operational excellence. Own outcomes for the areas you build against concrete SLOs (P99 write latency, incident recurrence, TCO per ingested GB), and help move the team toward Zero Ops through automation, parameterized rollouts, and actionable alerts. Collaborate with Product and sibling teams. Work with PMs and with App Observability, Asserts, Drilldown, and Grafana Assistant teams to understand how Tempo gets consumed and to ship what unblocks them. Mentor and support engineers. Raise the bar through thorough code review, constructive design feedback, and pairing, especially with junior and mid-level engineers. Participate in on-call for the services you help build, and contribute to incident response and post-incident learning. Contribute to open source. Tempo is OSS. You will engage the community, review external contributions, and contribute to the project in the open. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. Example problems you could work on These are the kinds of projects landing in 2026: Trace aggregation and higher-density APIs: extend TraceQL metrics, design LLM-friendly response types, and make Tempo a first-class data source for Grafana’s AI assistant. Autoscaling end-to-end: customer limits and Tempo cells, with hysteresis, predictive scaling for spikes, and safe scale-down. Agent-scale ingestion and query: guardrails for bursty, high-cardinality, agent-generated workloads. Query performance: new data formats, smarter query pipelines, targeted optimizations for common Drilldown and Traces workflows, and 30-day query ranges. Rollouts and multi-cell operations: parameterized rollouts, push-button deploys, and the tooling to grow safely into triple-digit cell counts without a proportional increase in alert noise. Limits and self-service: drive customer-facing configuration and observability so escalations trend toward zero. What Makes You a Great Fit: Technical ownership. A track record of delivering complex, multi-month projects that spanned design, delivery, and operations, and of helping the teammates around you grow. Solid systems experience. Significant hands-on experience building and operating distributed data systems in production: ingestion pipelines, storage engines, query execution, or similar. Strong software craftsmanship. You write clean, robust, performant software that others can maintain, and you know when to optimize vs. when to ship. Strong Go, or a path to it. We write Tempo in Go. Solid experience in other systems languages (Rust, C, C++) translates well. Operational mindset. You’ve owned production services, carried a pager, reduced toil, and treated SLOs as a product feature, not a chore. Customer focus and pragmatism. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate. Collaboration and clear writing. You contribute through design docs, reviews, and shipped code, and you communicate clearly in a fully remote, asynchronous environment. Bonus Points For: Experience with tracing, OpenTelemetry, or large-scale observability systems. Experience designing query languages, SQL/TraceQL-like engines, or APIs intended to be consumed programmatically (by services or agents). Experience with columnar storage formats (e.g., Parquet) or purpose-built on-disk formats for analytical workloads. Experience operating multi-tenant, multi-cell SaaS infrastructure at scale on Kubernetes. Experience building for AI/LLM consumers: structured APIs, metadata/discovery endpoints, deterministic outputs, evaluation harnesses. Open-source contribution or maintainership, and comfort engaging a community in the open. Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab). Experience in a fully remote, globally distributed team. How we work We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our senior engineers, to contribute ideas that make it a more reliable, more useful, and more loved product. In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $154,445 - $185.334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Grafana Labs6 дн назад

Senior Backend Engineer - Databases Tempo | Canada | Remote

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are seeking candidates in US and Canada. The Opportunity: We build Tempo , the open-source distributed tracing backend behind Grafana Cloud Traces and Grafana Enterprise Traces (GET). Tempo makes it easy to search traces, generate metrics from spans, and connect tracing data with logs, metrics, and profiles across the Grafana stack. 2026 is an inflection point for Tempo. After a major architectural upgrade and the launch of TraceQL metrics, we are shifting from foundational work to product and operational excellence, and evolving Tempo from a SaaS database into a platform that powers Grafana’s next generation of observability products (App Observability, Asserts, Traces Drilldown, and AI-driven assistants). Over the next year, you will help us: Make Grafana Cloud Traces “just work” for customers by eliminating rough edges, confusing limits, and hidden failure modes. Achieve operational excellence at scale as we grow from close to 50 cells today into triple digits this year, with autoscaling, parameterized rollouts, and aggressive toil reduction. Evolve Tempo into a platform enabler: higher-density APIs, trace aggregation, TraceQL metrics math, and machine/LLM-friendly interfaces that downstream products and agents can build on. Push performance further: faster query latency at hundreds of MB/s ingestion and performant 30-day query ranges to match competitors. Prepare Tempo for an agent-driven world: larger, burstier, higher-cardinality workloads, and new categories of AI-powered workflows, such as assistant-driven triage and “why is this slow?”- style investigations. What You’ll Be Doing: As a Senior Engineer on Tempo, you will own technical direction on the hardest problems in our roadmap and raise the bar across the team. Deliver significant technical projects. Take well-scoped, multi-month initiatives from problem framing through rollout, e.g., trace aggregation APIs, Limitless Tempo, autoscaling cells and customer limits, or query engine improvements. Partner with Staff engineers and the tech lead on broader, cross-team direction. Own major components of Tempo. Contribute to and own parts of ingestion, storage, query, and metrics generation. Write and present design docs, participate in design reviews, make sound trade-offs on performance, cost, and complexity, and document the “why” for the team. Build APIs for humans and agents. Help shape the next generation of Tempo’s interfaces (structured, deterministic, discoverable) so that Act 3 products, LLM-driven assistants, and external integrators can build on Tempo reliably. Contribute to operational excellence. Own outcomes for the areas you build against concrete SLOs (P99 write latency, incident recurrence, TCO per ingested GB), and help move the team toward Zero Ops through automation, parameterized rollouts, and actionable alerts. Collaborate with Product and sibling teams. Work with PMs and with App Observability, Asserts, Drilldown, and Grafana Assistant teams to understand how Tempo gets consumed and to ship what unblocks them. Mentor and support engineers. Raise the bar through thorough code review, constructive design feedback, and pairing, especially with junior and mid-level engineers. Participate in on-call for the services you help build, and contribute to incident response and post-incident learning. Contribute to open source. Tempo is OSS. You will engage the community, review external contributions, and contribute to the project in the open. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. Example problems you could work on These are the kinds of projects landing in 2026: Trace aggregation and higher-density APIs: extend TraceQL metrics, design LLM-friendly response types, and make Tempo a first-class data source for Grafana’s AI assistant. Autoscaling end-to-end: customer limits and Tempo cells, with hysteresis, predictive scaling for spikes, and safe scale-down. Agent-scale ingestion and query: guardrails for bursty, high-cardinality, agent-generated workloads. Query performance: new data formats, smarter query pipelines, targeted optimizations for common Drilldown and Traces workflows, and 30-day query ranges. Rollouts and multi-cell operations: parameterized rollouts, push-button deploys, and the tooling to grow safely into triple-digit cell counts without a proportional increase in alert noise. Limits and self-service: drive customer-facing configuration and observability so escalations trend toward zero. What Makes You a Great Fit: Technical ownership. A track record of delivering complex, multi-month projects that spanned design, delivery, and operations, and of helping the teammates around you grow. Solid systems experience. Significant hands-on experience building and operating distributed data systems in production: ingestion pipelines, storage engines, query execution, or similar. Strong software craftsmanship. You write clean, robust, performant software that others can maintain, and you know when to optimize vs. when to ship. Strong Go, or a path to it. We write Tempo in Go. Solid experience in other systems languages (Rust, C, C++) translates well. Operational mindset. You’ve owned production services, carried a pager, reduced toil, and treated SLOs as a product feature, not a chore. Customer focus and pragmatism. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate. Collaboration and clear writing. You contribute through design docs, reviews, and shipped code, and you communicate clearly in a fully remote, asynchronous environment. Bonus Points For: Experience with tracing, OpenTelemetry, or large-scale observability systems. Experience designing query languages, SQL/TraceQL-like engines, or APIs intended to be consumed programmatically (by services or agents). Experience with columnar storage formats (e.g., Parquet) or purpose-built on-disk formats for analytical workloads. Experience operating multi-tenant, multi-cell SaaS infrastructure at scale on Kubernetes. Experience building for AI/LLM consumers: structured APIs, metadata/discovery endpoints, deterministic outputs, evaluation harnesses. Open-source contribution or maintainership, and comfort engaging a community in the open. Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab). Experience in a fully remote, globally distributed team. How we work We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our senior engineers, to contribute ideas that make it a more reliable, more useful, and more loved product. In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $164,490 - $197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Grafana Labs6 дн назад

Senior Fullstack Engineer - Grafana Data Source Plugins | NASA | (Remote, USA)

Aleph6 дн назад

Senior Client Partner - X (Twitter) Ads

Location: Mumbai, India Workplace: hybrid Are you ready to join our digital revolution journey? At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies. Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels. With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. About the role The Senior Client Partner is responsible for driving advertising revenue growth by owning a portfolio of advertisers and/or agencies, building relationships with senior stakeholders, and delivering consultative, insight-led solutions that help clients achieve brand and performance outcomes on X. The role blends new business growth and account expansion, campaign strategy, and cross-functional leadership to deliver measurable results. This is a frontline, growth-oriented role in a reseller market where X owns the territory end to end. The focus is firmly on hunting new business across the SMB and mid-market segment — expanding the long tail, driving new activations, and increasing active clients — rather than purely farming an existing book What you'll do :- Revenue & Growth (Core) Own and grow a book of business; deliver quarterly/annual revenue targets through new spend, renewals, and upsell. Hunt and win new business across SMB and mid-market advertisers , driving new activations and expanding the long tail of active clients. Build and execute account growth strategies that create win/win outcomes for X and advertisers. Develop and present consultative sales narratives showing how X advertising solutions connect brands with audiences and deliver outcomes. Maintain a strong pipeline, forecast accuracy, and disciplined account planning to achieve targets. Client & Agency Partnership Establish and nurture senior relationships with advertisers and agency stakeholders; act as a trusted advisor. Lead strategic QBRs, planning sessions, and joint business plans; align on objectives, audience, creative approach, and measurement. Identify client business challenges and translate them into clear media strategies and platform solutions. Operate a client-centric model with full agency ownership — no closed verticals — and the freedom to pursue any vertical or client base. Market Leadership & Cross-functional Collaboration Stay current on X product updates and the broader digital media landscape; translate market changes into client opportunities. Collaborate with internal partners (measurement, creative, ops, product, client solutions) to deliver a strong client experience and resolve issues quickly. What we are looking for :- 5+ years in digital media, platform, or ad-tech sales with a track record of exceeding quota and growing a book of business. A purely digital recent track record — early-career offline/traditional media experience is fine, but recent experience must be in digital. Demonstrated hunter mentality — aggressive, new-business-oriented, and comfortable building a book in an open, reseller market. Strong, relevant network in the West and South India market — existing relationships with marketing decision-makers at brands and/or agencies, and a demonstrated ability to open new doors. Background from a social media platform, OTT/streaming, or programmatic/publisher environment is strongly preferred (e.g. social platforms, streaming players, DSP/SSP and publisher partners). Excellent communication, storytelling, and presentation skills; able to influence senior stakeholders. Strong understanding of the digital advertising ecosystem (formats, measurement, targeting, brand vs. performance objectives). Comfortable with data: ability to translate performance signals into insights and clear client recommendations. Experience selling across both brand and performance objectives (and ideally video ad solutions). Comfortable operating in fast-paced, high-change environments; strong collaboration and problem-solving. What we offer :- Work with X, a marquee global social platform — standout experience that few in the market can claim, and a strong differentiator for your career. An open, uncontested market — X owns the territory here, so how you approach, acquire, and grow clients is genuinely up to you. Real ownership — own your book end to end, with full agency ownership and a client-centric (not verticalized) model. Territory that scales with you — your remit grows with your caliber, exposure, and the business you can demonstrably manage. Autonomy and work-life balance — the freedom to own how you work, backed by a supportive, collaborative team. Why Join Us? Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities. We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. #ALEPH

Aleph6 дн назад

Business Head - X (Twitter) Ads

Location: Mumbai, India Workplace: hybrid Are you ready to join our digital revolution journey? At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies. Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels. With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for Business Head/Client Partner Manager to join our team in Mumbai, India. In this role, you will be responsible for developing strategies that grow the market. You will lead the regional team to cultivate relationships with businesses, develop and unlock opportunities for advertisers to grow, bring industry insights and plan growth and acquisition activities. As a Business Head/Client Partner Manager, you are expected to provide deep product insight and ongoing consultative support to the sales team and their clients. What You'll Do :- Develop strategies, tactics, sales plans, and profit targets for the region Maintain a relationship with our media partner and build together a strategy to grow the business. Manage the day-to-day administration and long-term financial health of the business unit Lead both internal and external QBR process Manage sales routines on a weekly basis Work closely with cross-functional project teams to maintain continuous product knowledge Resolve client issues in an efficient, tactful manner, and support the implementation of solutions that prevent future problems Create an innovative strategy to evangelize and grow the market through the sales team Develop an excellent relationship with the entities and associations in the region Identify and report on business opportunities and strategic alliances in target markets Collaborate with internal and cross-functional teams (marketing, communications, finance, legal, sales, etc.) to drive strategic growth in revenue and operations Track, analyze, and optimize the performance of the app, product adoption, audience growth, being able to define localized strategy and establish a sustainable ecosystem that fits the local needs of clients, companies, and partners Bring industry insights and plan growth and acquisition activities What You'll Need For This Role :- Minimum of 10+ years experience in the online ad sales Bachelor’s degree. A Masters Degree will be a plus In-depth knowledge of the digital and mobile advertising environment Understanding the decision-making process of an advertiser, partnering with them, and bringing customized solutions to drive the best results to target companies What Will Make Us Love You :- You have the ability to manage multiple projects and work effectively with people and different departments in a fast-paced, dynamic environment You possess strong leadership skills conducting important salesforce teams, finance area, and support areas You have excellent sales and negotiation skills, exceptional presentation and communication skills You are able to work on multiple projects and have excellent project management and time management skills You are driven, optimistic and love to take new initiatives What You'll Love About Us :- We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location Why Join Us? Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities. We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. #ALEPH

Cohere6 дн назад

Member of Technical Staff - Post-training (Data Infrastructure)

Location: United States; Canada Workplace: OnSite WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview As a Member of Technical Staff in Post-Training Data Infrastructure, you will build and own the pipelines that produce the post-training data for our large language models (LLMs), from SFT and RL data to synthetic and human-annotated data. You will work closely with researchers and annotation teams so they can iterate on data as quickly as they iterate on models. Key Responsibilities - Build and maintain data pipelines for SFT, preference, and RL post-training data. - Own dataset quality, versioning, and reproducibility. - Turn research data recipes into production-grade, reusable components. - Scale model inference for data generation and model-based grading. - Design data formats and schemas that keep post-training datasets consistent and efficient to train on. - Collaborate with researchers and engineers to make sure data pipelines keep pace with the needs of cutting-edge language models. Qualifications - Strong software engineering skills. - Experience designing and building large-scale data pipelines for machine learning, ideally for LLM post-training. - Track record of running distributed data processing and model inference at scale. - Good understanding of post-training methods (e.g., SFT, RLHF, DPO) and how data shapes model behaviour. - Excellent communication skills. This is neither an exhaustive nor necessary set of attributes. Even if none of these apply to you, but you believe you will contribute to Cohere, please reach out. We value diverse backgrounds and perspectives at Cohere FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Databricks6 дн назад

Deployment Strategist

As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million-dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the technical and product direction of the engagement from initial discovery through production launch and adoption.

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Grafana Labs6 дн назад

Enterprise Account Executive, Growth | Remote | Sweden

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity Grafana Labs is looking for an Enterprise Account Executive, Growth based in Sweden who will be responsible for prospecting and growing existing business across the Nordics . You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products. What You’ll Be Doing Identify new opportunities to expand Grafana usage within a set of current customers Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise Become an expert in managing your sales pipeline in Salesforce Manage quote creation, order processing, and day-to-day customer requests What Makes You a Great Fit: 5+ Years of experience in infrastructure technology sales Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) Energetic, upbeat, entrepreneurial, tenacious team player Adaptable and with demonstrable experience in high velocity technology companies You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually Fluent in English & Swedish or Danish or Norwegian or Finnish Bonus Points For: Familiarity with open source technology is a significant advantage Experience using Salesforce Experience using Command of the Message and MEDD(P)ICC is ideal Compensation & Reward In Sweden, the OTE compensation range for this role is SEK 2,016,000 - SEK 2,546,000 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Figma6 дн назад

Director, Product Communications

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Director of Product Communications to help shape the product and technology story for one of the most beloved products in tech. This is a chance to build a new approach to product communications. You will connect earned media with editorial, social, community and events; decide where each story belongs; and lead a growing team responsible for telling Figma’s product story. We are looking for someone who has worked inside a product-led company, brings curiosity and creative judgment and can partner with senior leaders while staying close to the product. This is a full-time role based in our San Francisco hub, with an expectation to work in the office 2–3 days per week. What you’ll do at Figma: Shape a clear narrative for Figma that helps broader audiences understand our products and market position Build integrated storytelling across earned media, editorial, social, community, podcasts, events, and other relevant channels Partner closely with Product and Engineering to find and explain meaningful product and technical stories Lead storytelling for key product moments, connecting launches to a lasting product narrative Find opportunities for Figma to contribute to conversations about design, technology and AI. Advise executives and senior partners on product storytelling, audiences, channels, and timing Collaborate with Product Marketing, Brand, Community, executive communications, and international communications colleagues Manage and develop a growing product comms and storytelling team We’d love to hear from you if you have: Experience leading product communications from inside a product-led organization A track record of managing people and building or developing high-performing teams A deep understanding of how stories travel across mediums: earned media, social, editorial and more. Strong judgment and past experience working with senior leaders, Product, and Engineering partners While not required, it’s an added plus if you also have: Familiarity with Figma or the design and product development ecosystem; experience adapting stories across cultures and markets; or experience with emerging editorial, creator, and community platforms. At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $235,000 — $317,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Vercel6 дн назад

Senior Deal Desk Analyst, EMEA

Location: Hybrid - London About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: We are seeking a Senior Deal Desk Analyst to join the Deal Desk team within our Revenue Operations function. This is a high-impact, high-visibility role at the center of how we structure, price, and close business globally — partnering with Sales, Finance, Legal, and Product to turn deals into signed revenue. You will lead the quote-to-contract execution cycle for our global sales team while helping build the systems, processes, and playbooks that scale a world-class Deal Desk. As the organization continues through a period of rapid growth, we are looking for someone who wants to shape the function rather than inherit it — bringing structure to ambiguity, modernizing how deals get done, and raising the bar for commercial excellence. This position reports to the Senior Manager, Global Deal Desk, and is preferably based in a hybrid capacity out of our London office, working standard US business hours. What you will do Deal Management — Own the day-to-day deal review and closing process end to end, including deal approvals, deal structuring, and quote configuration within Vercel CPQ, ensuring every deal is executed accurately and on time. Commercialization & Execution — Drive deal execution in close partnership with Finance, Legal, GTM, Partnerships, Product, and Pricing. Design, build, and continuously optimize the sales and deal processes that bring new pricing, packaging, and product launches to market. Trusted Advisor — Serve as the subject-matter expert for the Sales organization, providing deal guidance and operational support. Approach complex, non-standard deals with creativity and sound judgment, developing practical solutions in ambiguous situations. Revenue Integrity — Act as the gatekeeper of data hygiene and opportunity data, partnering with GTM and Finance on audits for revenue recognition, financial reporting, and forecasting. Insights & Enablement — Analyze deal performance and market trends to develop new sales motions, deal levers, and training materials that increase sales velocity and reduce business risk, in partnership with the Pricing and Field Enablement teams. Operational Excellence — Identify opportunities to streamline, enhance, and automate processes. Translate needs into clear business requirements and leverage AI and automation to scale. About you 4+ years of experience in deal desk, pricing, quote-to-cash, contract management, or a related Revenue Operations or Sales Operations function within the technology sector. A proven record of partnering effectively with Sales and cross-functional teams to move complex deals forward. Demonstrated experience in project management and process improvement. A collaborative team member who consistently delivers excellent sales support. A resourceful self-starter with strong critical-thinking and creative problem-solving skills. You think naturally about operational implications and downstream impact. You thrive in fast-paced, high-growth environments and operate effectively amid change and ambiguity. Nice to have Hands-on experience with Salesforce CPQ (or a comparable CPQ platform) A track record of using AI or automation to improve operational workflows. Bonus If You: You’re located within London (HQ). We have offices for you to help build our office culture! Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The London base pay range for this role is £65,000 - £85,000. Actual salary will be based on job-related skills, experience, and location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Cohere6 дн назад

Senior Full-Stack Engineer, Cohere Dashboard

Location: Toronto; Ottawa; Montreal Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! WHY THIS ROLE? The Cohere Dashboard is the control center for Cohere users and the starting point for many on their journey with Cohere. Here, they can access our models, manage API keys, manage teams, audit billing and explore our docs. In this role, you'll collaborate with internal partners to craft a delightful, intuitive, and unified experience across everything the Cohere Dashboard offers. Join our team of builders who are shaping the future of large language models! AS A FULL-STACK SOFTWARE ENGINEER ON THE COHERE DASHBOARD TEAM, YOU WILL: - Work with a small talented and enthusiastic team of software engineers - Contribute to delightful experiences for our user-facing products, meticulously crafting code for browsers and servers - Collaborate and grow with your engineering colleagues of all levels through direct pairing sessions, architectural designs, documentation and talks - Identify and remove roadblocks to enable your team to increase its engineering velocity - Build resilient systems that are mission-critical - Keep up with the cutting edge and adopt new technologies to improve performance and reliability YOU MAY BE A GOOD FIT IF: - You have experience shipping products with a large number of stakeholders - You’re comfortable with the front and back end of the stack, and have previously worked with Next.js, TypeScript, React, and Python - You have hands-on experience with complex SQL queries - You have excellent communication skills and believe that documentation is a great way to get feedback and discuss technical implementations and designs - You’re excited to add new technologies to your toolbox and use them where it makes sense - You have the ability to take complex needs and goals and develop easy to understand explanations for all audiences - You’re excited about AI and have the motivation to scale a company FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Replit6 дн назад

Data Scientist, Growth

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. ABOUT THE ROLE You'll be one of the founding data scientist on Replit's Growth team, working with Product and Engineering leadership across acquisition, activation and recommender systems, and helping shape how Replit experiments. This role is for someone who doesn't wait to be asked. You spot problems and opportunities before anyone else does, bring a strong point of view, and push it until it changes what we build. YOU WILL: - Own data science for major growth areas, partnering with PMs and engineers from problem framing and sizing through launch and readout - Make fast decisions trustworthy: we ship weekly and need a decision within days, but retention takes weeks to show up. You'll design the experiments and metrics that close that gap; for example, variance reduction (CUPED), sequential testing, and short-term proxy metrics validated against long-term retention and revenue - Help set the experimentation standards teams rely on for Replit's highest-traffic surfaces: how metrics and guardrails are defined, and the checks that catch a broken test before it misleads anyone - Use quasi-experimental designs (difference-in-differences, synthetic control, regression discontinuity) where randomization isn't feasible, such as pricing changes and regional launches - Help define the data science behind an emerging personalization and recommendations workstream: problem framing, offline and online evaluation, and measuring incremental lift - Model the economics of a freemium, usage-based product: credit consumption, conversion, and how pricing and limits change behavior - Develop user and project segmentation from behavioral and content signals (e.g., embeddings and clustering) so growth analysis reflects what people are actually building - Partner with Data Engineering on a shared metrics layer and experimentation tooling REQUIRED SKILLS AND EXPERIENCE - 6+ years in data science, with significant time on growth or experimentation for high-scale prosumer, PLG, or self-serve products - Data science experience at a fast-growing startup, where you built metrics, datasets, and experimentation practices without much existing infrastructure - Deep expertise in experimental design and statistical inference, including reaching reliable decisions when readout windows are short and the outcomes that matter are slow - Experience establishing experimentation standards or platforms adopted by multiple teams - Expert SQL and Python - A track record of analysis that changed what a team shipped, and of influencing senior Product and Engineering leaders - Heavy, practical use of AI tools to move faster in your own work PREFERRED QUALIFICATIONS - Comfortable building your own datasets in dbt; - Pricing, packaging, or monetization analysis for usage- or credit-based products - International or mobile growth experience - MS or PhD in statistics, economics, computer science, or another quantitative field BONUS POINTS - Experience with multi-armed bandits or adaptive experimentation - Familiarity with developer tools, AI products, or creator platforms This is a full-time role based in our Foster City, CA office with an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Replit6 дн назад

Support Specialist

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Specialist you are at the forefront of helping those developers create. On a given day, you’ll help our customers navigate billing questions, manage their accounts, and get the most out of Replit. You'll be the voice of our users, bubbling up patterns and feedback to Replit's Product and Engineering teams so we can keep improving. We use tools like Zendesk, Linear, Slack, Stripe, Orb and Replit itself to get the job done. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. IN THIS ROLE YOU WILL… - Work directly with Replit customers via support tickets to solve account, billing, and product issues, while meeting daily ticket volume and resolution time targets - Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit - Directly contribute to and maintain the Support’s Team's Knowledge Base - Own and manage escalated customer interactions that are complex, sensitive, or high-impact, driving resolution across stakeholders. - Help shape and refine support processes as the team and product continue to grow REQUIRED SKILLS AND EXPERIENCE: - 4+ years of customer support experience - Experience with support platforms (Zendesk), payment systems (Stripe, Orb), and ticketing workflows - Excellent communication skills and a proactive approach to asking questions and resolving ambiguity - Ability to work efficiently in fast-paced, high-volume support environments - Strong time management and ticket triage skills - Comfortable working in a metrics-driven environment - Able to work independently while collaborating effectively with cross-functional teams NICE TO HAVE: - Background in B2B SaaS customer success or support - Has used Replit in the last 3 to 6 months. - Experience with AI tools (Claude, ChatGPT, etc.) This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Honeycomb6 дн назад

VP, Engineering

Location: Remote - Canada What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: AI is changing how software gets built, shipped, and run. It is increasing the need for sense-making of production software systems. We believe AI will reshape observability itself. Honeycomb created this category, and we want our next engineering leader to help us lead its reinvention. The role You’ll join the executive team as a full partner in setting strategy. Our exec team acts as a first team, working closely together to revise our strategy as the world changes. Right now, it is changing often! You’ll bring a wealth of experience and an imagination of what’s possible, help sharpen our bets, and decide with your peers the most elegant way forward. Then you’ll shape a strong engineering org to deliver on these decisions. What you’ll do Shape the strategy . Form your own view of where the product, technology and market are heading. Bring it to your closest partners: product and the CEO, and to the wider exec team. Some of our bets will need sharpening, and some new ones will need making. Build alignment at the top . We believe our strength as a company depends on the strength of our exec team. We want you to make our exec team better, and for your first team to be the exec team. You’ll work closely with product and the CEO, challenging and being challenged in return, until the team is truly committed to a shared direction. Help the whole org to make sense of fast change . When the ground moves quickly, people need help understanding what is changing and why. Burnout is high in our industry, and we want to keep our people motivated, excited to come to work, and with their full creativity and energy. You’ll explain engineering’s direction clearly and repeatedly, to engineers, managers, the exec team, and the rest of the company. We’re remote-first, so much of this happens in writing and in presentations. Lead a high-performing team into what’s next . We have strong managers, directors, and ICs. You’ll aim that talent at our biggest opportunities and adjust the org’s structure, goals, and ways of working to be continually more effective. You’ll do this without losing what makes the team great. Lead from technical credibility . You can’t lead an AI era shift without a deep understanding of the ergonomics of the landslide of change underway. You might be a fit if You’ve led engineering through large scale changes in direction, not just growth. You’ve shipped software with AI tools yourself within the last 12 months. You have a special talent for collaboration and improving executive teams. You’re as interested in shaping strategy as in executing it. You’ve worked at a larger company, and know what breaks as companies scale. But have a risk tolerance of someone from an early stage startup. You’re comfortable with uncertainty, rapid change, and shaping new bets towards product-market fit. You’ve led distributed teams and communicate well in writing and in person. You care about developer tools and have good taste in them. (Having used Honeycomb is a bonus, not a requirement) You share our values . Worth reading: How we do business at Honeycomb in the AI era , our AI norms and values , and why engineering is all in on AI . If you match some of this but not all of it, please apply anyway. We’d rather talk to a strong candidate who doubts themselves than miss them. What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Honeycomb6 дн назад

VP, Engineering

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: AI is changing how software gets built, shipped, and run. It is increasing the need for sense-making of production software systems. We believe AI will reshape observability itself. Honeycomb created this category, and we want our next engineering leader to help us lead its reinvention. The role You’ll join the executive team as a full partner in setting strategy. Our exec team acts as a first team, working closely together to revise our strategy as the world changes. Right now, it is changing often! You’ll bring a wealth of experience and an imagination of what’s possible, help sharpen our bets, and decide with your peers the most elegant way forward. Then you’ll shape a strong engineering org to deliver on these decisions. What you’ll do Shape the strategy . Form your own view of where the product, technology and market are heading. Bring it to your closest partners: product and the CEO, and to the wider exec team. Some of our bets will need sharpening, and some new ones will need making. Build alignment at the top . We believe our strength as a company depends on the strength of our exec team. We want you to make our exec team better, and for your first team to be the exec team. You’ll work closely with product and the CEO, challenging and being challenged in return, until the team is truly committed to a shared direction. Help the whole org to make sense of fast change . When the ground moves quickly, people need help understanding what is changing and why. Burnout is high in our industry, and we want to keep our people motivated, excited to come to work, and with their full creativity and energy. You’ll explain engineering’s direction clearly and repeatedly, to engineers, managers, the exec team, and the rest of the company. We’re remote-first, so much of this happens in writing and in presentations. Lead a high-performing team into what’s next . We have strong managers, directors, and ICs. You’ll aim that talent at our biggest opportunities and adjust the org’s structure, goals, and ways of working to be continually more effective. You’ll do this without losing what makes the team great. Lead from technical credibility . You can’t lead an AI era shift without a deep understanding of the ergonomics of the landslide of change underway. You might be a fit if You’ve led engineering through large scale changes in direction, not just growth. You’ve shipped software with AI tools yourself within the last 12 months. You have a special talent for collaboration and improving executive teams. You’re as interested in shaping strategy as in executing it. You’ve worked at a larger company, and know what breaks as companies scale. But have a risk tolerance of someone from an early stage startup. You’re comfortable with uncertainty, rapid change, and shaping new bets towards product-market fit. You’ve led distributed teams and communicate well in writing and in person. You care about developer tools and have good taste in them. (Having used Honeycomb is a bonus, not a requirement) You share our values . Worth reading: How we do business at Honeycomb in the AI era , our AI norms and values , and why engineering is all in on AI . If you match some of this but not all of it, please apply anyway. We’d rather talk to a strong candidate who doubts themselves than miss them. What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Baseten6 дн назад

Sales Manager - Enterprise (New York)

Location: New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're hiring a Sales Manager to build and lead a team of Enterprise Account Executives. Enterprise at Baseten means the companies with the most to gain from AI and the most complexity in getting there: large digital natives running products at massive scale, and category leaders in software, financial services, and healthcare. They have the data, the distribution, and the budget. Most are still deciding what to build, what to run themselves, and what it should cost. You'll recruit and develop reps, run deals alongside them while the team ramps, and contribute to the playbook for how Baseten wins enterprise. It's a high-influence seat, close to our founders and GTM leadership. RESPONSIBILITIES - Recruit, hire, and ramp a team of Enterprise sellers - Coach reps through long, multi-stakeholder cycles: multithreading across buying committees, navigating security and procurement, and closing seven- and eight-figure deals - Raise the bar on consultative selling. Your reps should be advising customers on AI strategy, not just running a product evaluation - Partner on shaping and executing go-to-market strategy for your territory, including which verticals to attack first - Operate as a player-coach, carrying deals yourself while the team builds - Stay deep enough on the product to guide reps through technical evaluations, POCs, and architecture reviews alongside our forward-deployed engineers - Work with Marketing, Product, Engineering, and Legal to turn enterprise requirements into roadmap and GTM input - Build a culture of accountability, learning, and collaboration REQUIREMENTS - 8+ years of closing experience, with 2+ years managing high-performing teams - Proven success in Enterprise sales, closing complex, multi-stakeholder deals inside large organizations - Experience selling into large digital natives or regulated industries (financial services, healthcare/life sciences, insurance, public sector) - A track record of recruiting strong sellers, ideally on a new or early-stage team - Strong technical acumen, ideally in AI infrastructure, cloud infrastructure, or developer platforms. You're comfortable in the weeds - Willingness to sell as well as manage while the team is small - Based in New York and able to be in office at least 3 days per week (Tuesday to Thursday) BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Kyro AI7 дн назад

Sales Development Representative (SDR)

WHAT YOU'LL DO. - Prospect outbound: research target utilities and contractors, build account lists, and reach decision-makers by phone, email, and LinkedIn.

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2 160 вакансий по запросу «Shape»Сначала свежие

Grafana Labs6 дн назад

Senior Fullstack Engineer - Grafana Data Source Plugins | NASA | (Remote, Canada)

seniorCanada (Remote)

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Grafana Labs6 дн назад

Senior Backend Engineer - Databases Tempo | US | Remote

Grafana Labs6 дн назад

Senior Backend Engineer - Databases Tempo | Canada | Remote

Grafana Labs6 дн назад

Senior Fullstack Engineer - Grafana Data Source Plugins | NASA | (Remote, USA)

Aleph6 дн назад

Senior Client Partner - X (Twitter) Ads

Aleph6 дн назад

Business Head - X (Twitter) Ads

Location: Mumbai, India Workplace: hybrid Are you ready to join our digital revolution journey? At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies. Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels. With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for Business Head/Client Partner Manager to join our team in Mumbai, India. In this role, you will be responsible for developing strategies that grow the market. You will lead the regional team to cultivate relationships with businesses, develop and unlock opportunities for advertisers to grow, bring industry insights and plan growth and acquisition activities. As a Business Head/Client Partner Manager, you are expected to provide deep product insight and ongoing consultative support to the sales team and their clients. What You'll Do :- Develop strategies, tactics, sales plans, and profit targets for the region Maintain a relationship with our media partner and build together a strategy to grow the business. Manage the day-to-day administration and long-term financial health of the business unit Lead both internal and external QBR process Manage sales routines on a weekly basis Work closely with cross-functional project teams to maintain continuous product knowledge Resolve client issues in an efficient, tactful manner, and support the implementation of solutions that prevent future problems Create an innovative strategy to evangelize and grow the market through the sales team Develop an excellent relationship with the entities and associations in the region Identify and report on business opportunities and strategic alliances in target markets Collaborate with internal and cross-functional teams (marketing, communications, finance, legal, sales, etc.) to drive strategic growth in revenue and operations Track, analyze, and optimize the performance of the app, product adoption, audience growth, being able to define localized strategy and establish a sustainable ecosystem that fits the local needs of clients, companies, and partners Bring industry insights and plan growth and acquisition activities What You'll Need For This Role :- Minimum of 10+ years experience in the online ad sales Bachelor’s degree. A Masters Degree will be a plus In-depth knowledge of the digital and mobile advertising environment Understanding the decision-making process of an advertiser, partnering with them, and bringing customized solutions to drive the best results to target companies What Will Make Us Love You :- You have the ability to manage multiple projects and work effectively with people and different departments in a fast-paced, dynamic environment You possess strong leadership skills conducting important salesforce teams, finance area, and support areas You have excellent sales and negotiation skills, exceptional presentation and communication skills You are able to work on multiple projects and have excellent project management and time management skills You are driven, optimistic and love to take new initiatives What You'll Love About Us :- We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location Why Join Us? Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities. We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. #ALEPH

Cohere6 дн назад

Member of Technical Staff - Post-training (Data Infrastructure)

Databricks6 дн назад

Deployment Strategist

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Grafana Labs6 дн назад

Enterprise Account Executive, Growth | Remote | Sweden

Figma6 дн назад

Director, Product Communications

Vercel6 дн назад

Senior Deal Desk Analyst, EMEA

Cohere6 дн назад

Senior Full-Stack Engineer, Cohere Dashboard

Replit6 дн назад

Data Scientist, Growth

Replit6 дн назад

Support Specialist

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Specialist you are at the forefront of helping those developers create. On a given day, you’ll help our customers navigate billing questions, manage their accounts, and get the most out of Replit. You'll be the voice of our users, bubbling up patterns and feedback to Replit's Product and Engineering teams so we can keep improving. We use tools like Zendesk, Linear, Slack, Stripe, Orb and Replit itself to get the job done. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. IN THIS ROLE YOU WILL… - Work directly with Replit customers via support tickets to solve account, billing, and product issues, while meeting daily ticket volume and resolution time targets - Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit - Directly contribute to and maintain the Support’s Team's Knowledge Base - Own and manage escalated customer interactions that are complex, sensitive, or high-impact, driving resolution across stakeholders. - Help shape and refine support processes as the team and product continue to grow REQUIRED SKILLS AND EXPERIENCE: - 4+ years of customer support experience - Experience with support platforms (Zendesk), payment systems (Stripe, Orb), and ticketing workflows - Excellent communication skills and a proactive approach to asking questions and resolving ambiguity - Ability to work efficiently in fast-paced, high-volume support environments - Strong time management and ticket triage skills - Comfortable working in a metrics-driven environment - Able to work independently while collaborating effectively with cross-functional teams NICE TO HAVE: - Background in B2B SaaS customer success or support - Has used Replit in the last 3 to 6 months. - Experience with AI tools (Claude, ChatGPT, etc.) This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Honeycomb6 дн назад

VP, Engineering

Honeycomb6 дн назад

VP, Engineering

Baseten6 дн назад

Sales Manager - Enterprise (New York)

Kyro AI7 дн назад

Sales Development Representative (SDR)

WHAT YOU'LL DO. - Prospect outbound: research target utilities and contractors, build account lists, and reach decision-makers by phone, email, and LinkedIn.

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