Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Executive Assistant in GitLab's Chief Revenue Officer (CRO) organization, you'll support the VP, Global Solution Architects and the VP, High Velocity Sales & Sales Development. You'll help both leaders stay focused on delivering customer value by managing shifting priorities, anticipating logistical needs, and following through on commitments. In your first year, you'll build trusted relationships and establish reliable processes for scheduling, meeting preparation, travel, events, recruiting coordination, and expenses. This is a partnership that goes beyond calendar management: you'll participate in team discussions, identify next steps, and keep both leaders informed as work moves forward.
This role is US-based, with a preference for Central or Eastern time zones. Candidates in Pacific time are also welcome, with flexibility to support leaders and teams across global time zones.
What You’ll Do
Own complex, high-volume calendars across multiple time zones for both VPs, adapting to changes and advising on prioritization, delegation, and time management.
Prepare recurring leadership meetings and all-hands, coordinate agendas and presentation materials, confirm attendance, and participate in team calls to identify and follow through on action items.
Coordinate domestic and international travel, including flights, ground transportation, lodging, security needs, and documentation; anticipate disruptions and arrange alternatives when plans change.
Plan and execute off-sites, team-building activities, and company kickoffs, coordinating with event partners and confirming reservations, deposits, and logistics through completion.
Partner with Recruiting and hiring teams on interviews, candidate communication, and onboarding logistics.
Prepare accurate monthly expense reports for both leaders, including receipt collection and reconciliation.
Use artificial intelligence (AI) tools to streamline research, drafting, and recurring administrative work, checking outputs for accuracy, context, and usefulness rather than relying on automated summaries alone.
Provide temporary coverage for other executive support partners and lead special projects and ad hoc requests across the CRO organization.
What You’ll Bring
Experience supporting multiple senior leaders or VP-level executives simultaneously in a technology company, with the ability to learn their working styles and business priorities.
Bias for action and ownership
:
recognize what needs to happen, act independently within agreed priorities, and communicate progress and completion without repeated prompting.
Experience managing complex calendars across time zones, exercising judgment about competing requests, and checking scheduling details and attendees.
Skill in coordinating domestic and international travel and team events, anticipating dependencies, responding to disruptions, and confirming arrangements rather than stopping at an inquiry.
Proficiency with tools such as Google Workspace, Slack, Zoom, Navan, Claude and GitLab, alongside experience with expense reporting, recruiting coordination, and onboarding logistics.
Clear, approachable communication across functions and levels, sound judgment with confidential information, and the ability to build trusted working relationships.
Practical experience using AI tools to improve administrative work, with the judgment to validate outputs, capture context, and retain responsibility for the result.
An organized, reliable approach to balancing priorities across two leaders and their teams. We welcome transferable skills from different executive support backgrounds; prior go-to-market experience isn't required.
About the team
You'll join GitLab's CRO organization, supporting two leaders whose teams span Global Solution Architects, High Velocity Sales, and Sales Development. You'll work alongside a globally distributed group of executive support professionals who collaborate asynchronously through clear documentation, shared processes, and cross-functional partnership. The focus is dependable support for both VPs: keeping priorities clear, coordinating global travel and events, and ensuring commitments are completed and communicated as plans change.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$95,200
—
$160,800 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоseniorRemote, United States; This role is US-based, with a preference for Central or Eastern time zones; Candidates in Pacific time are also welcome, with flexibility to support leaders and teams across global time zones; Own complex, high-volume calendars across multiple time zones for both VPs, adapting to changes and advising on prioritization, delegation, and time management; Experience managing complex calendars across time zones, exercising judgment about competing requests, and checking scheduling details and attendees; The base salary range for this role’s listed level is currently for residents of the United States only
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana Labs is looking for a
Regional Vice President, Enterprise
who will be responsible for supporting a team of Regional Directors who lead our Enterprise teams. As the RVP you will be asked to drive revenue growth, actively coach existing reps, and attract new talent. The RVP holds ultimate responsibility for the region's success, reputation & culture - this senior leader should be experienced in cross-functional engagement and have a natural interest in partnering with other GTM, G&A, and R&D leaders - ensuring alignment of the region's success with North America & company goals, alike.
Your expertise will be critical in helping articulate the value of our solutions and building strong relationships between the prospect and the Grafana Labs team. This is a critical hire for the company, reporting directly to the Vice President of America Sales and working closely with the rest of the GTM leadership team.
What You Will Be Doing:
Managing a team of up to 5 Regional Directors across the United States.
Foster an environment of teamwork, transparency, creativity, and continuous improvement
Travel when needed to assist in deal creation and closure, as well as meet any managerial needs by providing support to your team
Partnering across all of Grafana GTM leadership to ensure a seamless customer experience
You’ll be responsible for making the team successful and delivering exceptional results
You’ll be responsible for hiring, retaining & developing great talent across the team from leaders to account executives
What You Bring With You:
3+ years of second or third line SaaS Sales leadership
Consistent track record of leading teams to exceed quotas and objectives within a fast-paced and technical client acquisition-driven business
You have ideally led product-led sales teams before and worked with a complex, technical product
Ability to operate in an entrepreneurial, remote environment
Growth mindset, leading by example & proactively bringing solutions to challenges you identify, backed by data
In the United States, the OTE compensation range for this role is $450,000 - $475,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a Senior Strategic Marketing Manager to support our global Majors segment, some of our largest customers, with significant opportunity to grow with Grafana.
This person will work alongside the Majors team and cross-functional partners to understand what each customer needs, where the growth opportunities are, and where marketing can make a difference. That could mean expanding relationships, increasing adoption, reaching new teams, creating executive engagement, or building something specific for an account.
This is a senior individual contributor role and a new motion for us. We need someone who can help define what great account marketing looks like for Majors, while working closely with Regional Marketing and teams across Grafana to bring it to life.
What you'll be doing:
Partner with the Majors team to understand account goals, growth opportunities, product adoption, key relationships, and whitespace.
Build account marketing plans tied directly to the account strategy and what the team is trying to accomplish.
Work across Regional Marketing, Events, Customer Marketing, Product Marketing, Partner Marketing, Demand Gen, and other teams to understand what programs and resources already exist that can support Majors customers. Start by connecting customers to the right existing opportunities, then build something new when there is a clear need or gap.
Participate in account planning and EBRs where marketing can add value.
Build high-touch programs based on what the customer needs, including executive engagement, workshops, customer celebrations, peer connections, advocacy, and personalized experiences.
Help account teams build deeper relationships across executives, technical leaders, champions, users, teams, and geographies.
Bring together the right teams and resources across Grafana to support the account. You won’t execute everything yourself, but you’ll make sure the right things happen.
Measure what matters at the account level: Are we reaching new people? Deepening relationships? Increasing adoption? Helping move opportunities forward?
Identify what works and turn those learnings into repeatable plays we can use more broadly.
What makes you a Great Fit:
7+ years of B2B marketing experience, ideally in enterprise account marketing, ABM, customer marketing, or a similar role.
Experience working with large, complex enterprise customers and supporting growth within existing accounts.
Strong Sales partnership. You know how to work alongside an account team, understand what they’re trying to accomplish, and bring a marketing point of view rather than simply taking requests.
Experience with 1:1 or highly targeted account marketing and working across multiple teams, personas, and geographies within an account.
Global experience and comfort working across regions and distributed teams.
Strong tool proficiency and active use of AI. You’re using AI for more than personal productivity. You’re looking for ways to rethink workflows, uncover insights, make better recommendations, and scale what works, while applying your own judgment.
You’re curious, accountable, adaptable, resilient, and self-motivated. You’re comfortable figuring things out without waiting for a perfect playbook.
You know how to prioritize. Not every account or request needs the same level of investment, and you can focus your time where marketing can have the greatest impact.
What success looks like at:
Success isn’t measured by how many programs you run. It’s whether marketing is helping our Majors customers get more value from Grafana and helping our account teams grow those relationships.
We should see deeper engagement across our customers, stronger executive and technical relationships, increased adoption, new teams and use cases, and marketing helping move meaningful opportunities forward.
Just as important, we should have a strong working model across Majors, Regional Marketing, and our cross-functional teams, with clear ownership and little duplication.
Over time, we should be able to point to what works, why it works, and turn those learnings into account marketing plays we can scale beyond Majors.
Compensation & Rewards:
In the US, the OTE (On-Target Earnings) compensation range for this role is $160,000 - $195,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Fujairah, United Arab Emirates
Workplace: on-site
Deluxe Holiday Homes is a leading holiday-home and property-management company in Dubai, managing over 700 premium short-term rental properties. The wider Deluxe Homes Group operates several licensed entities, a real estate brokerage, and joint ventures across the UAE and Armenia.
About the Role
As a
Guest Support Agent
, you will play a key role in ensuring a smooth and seamless guest experience by handling inquiries, coordinating with internal departments, and managing pre-arrival requirements. You will serve as a point of contact for guests across various communication channels, ensuring their requests are addressed promptly and that all necessary documentation, registrations, and arrangements are completed before arrival.
Job requirements
Respond to, document, forward, and resolve guest inquiries, complaints, requests, and questions in a timely and professional manner.
Record support tickets, coordinate with the relevant departments (Maintenance, Housekeeping, Reservations, Logistics, Guest Relations, and others), and follow up with internal teams and/or guests to ensure timely resolution.
Contact upcoming guests via phone, email, or messaging platforms to ensure pre-arrival forms are submitted, required documents are collected and processed, community registrations are completed, and DTCM registration requirements are fulfilled.
Respond to guest inquiries through online travel agency (OTA) platforms, including Booking.com, Airbnb, and other relevant channels.
Follow up with guests to obtain the necessary documents and information before their scheduled arrival.
Process and prepare guest documents, including cropping images, uploading files to relevant systems, and ensuring documents meet the required standards.
Accurately record and maintain guest information and documentation in the internal Property Management System (PMS) and DET systems.
Communicate with building management and community representatives to register guests and secure the necessary approvals before arrival.
Coordinate continuously with team members and relevant departments to ensure guest concerns and operational issues are resolved efficiently.
Escalate issues when necessary and prepare reports as required by management.
Perform other administrative duties and responsibilities as assigned by management.
Nationality: Emirati (UAE Nationals only).
Languages: Proficiency in both Arabic and English.
Location: Willingness to work at our Fujairah location.
Relevant Experience: Previous experience in guest support, customer service, hospitality, or holiday-home operations is preferred.
Computer Skills: Computer knowledge, ability to navigate digital systems, and willingness to learn and undergo training.
Communication Skills: Excellent verbal and written communication skills, with the ability to handle guest inquiries and complaints professionally.
Customer Service: Strong guest-service orientation, professionalism, and a proactive approach to resolving concerns.
Organization: Excellent attention to detail, time management, and documentation skills.
Coordination: Ability to multitask, coordinate with different departments, follow up on pending requests, and ensure timely resolution of issues.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking a talented and experienced Trading Product Director to join our dynamic team. As a Trading Product Director, you will be responsible for driving product growth and execution of our crypto-related products and services. You will work closely with cross-functional teams, including engineering, design, marketing, and business development, to define product strategy, prioritize features, and deliver exceptional user experiences. The ideal candidate should have a deep understanding of the crypto landscape, possess strong data analytical and communication skills, and be passionate about driving innovation in the crypto industry.
What You'll Be Doing:
Product Management: Design and scale crypto assets trading products across Spot, Margin, Futures, Perpetuals and Options, including account models (e.g., unified/cross-margin), order lifecycle, margin checks, position management, market data, and interfaces to matching engine and settlement modules.
Market insight: Deep-dive into industry trends and our targeted customers (active retail, institutional, and liquidity providers). Conduct competitor and customer research to identify innovations that keep our trading system leading the industry in terms of both crypto and TradFi.
Trading Experience: Drive best-in-class trading UX across Web and App, including modular layouts, advanced order tickets, customizable charting (Kline), and integrated tools that improve speed-to-trade and active trader retention.
Liquidity & Execution Quality: Own liquidity parameters and fee strategy for delta-one products; collaborate with market makers and institutional partners to improve spreads, depth, slippage and fill-rateswhile balancing incentives and platform competitiveness.
Risk Management Framework: Define and enhance risk controls, including price limits, funding rate methodology, index/mark price logic, discount rates, leverage & position tiers, and real-time monitoring/alerting to strengthen market resilience during high-volatility events.
End-to-End Product Oversight: Own product strategy and roadmap from ideation through PRDs/user stories, UAT, launch, optimization and scaling; set clear success metrics and continuous improvement loops.
Stakeholder Engagement & Client Partnerships: Serve asthe primary liaison across engineering, quant/risk, compliance, legal, operations, marketing and BD, as well as institutional clients and liquidity providers; translate complex needs into clear requirements and delivery plans.
Platform Enhancement: Contribute to the continuous evolution of the platform, ensuring it supports cross-border distribution and new product lines (including tokenized RWAs where applicable) while adhering to regulatory and operational requirements.
What We Look For In You:
Min 5+ years of experience in product management, with a strong focus on crypto trading platforms, derivatives, blockchain/digital assets, or financial infrastructure.
Domain expert on derivatives products (perpetuals/futures/options), including margining, order workflows, and market microstructure.•Proven track record leading large-scale trading platform transformations across Web and App (e.g., unified account models, cross-margin, or multi-product trading experiences).
Strong understanding of exchange liquidity economics and risk frameworks, including funding rates, index/mark price methodology, price limits, tick sizes, leverage/position tiers, and fee strategy.
Experience delivering regulatory-sensitive launches and partnering closely with compliance/legal teams; familiarity with Singapore, EU (MiCA) and other major jurisdictions is preferred.
Demonstrated ability to work directly with institutional clients, market makers and vendor partners; strong stakeholder management and communication skills.
Technical fluency in exchange systems and blockchain technology; familiarity with smart contracts and token economics is a plus.•
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company event
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ONSITE
#LI-WWW
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking a talented and experienced Trading Product Director to join our dynamic team. As a Trading Product Director, you will be responsible for driving product growth and execution of our crypto-related products and services. You will work closely with cross-functional teams, including engineering, design, marketing, and business development, to define product strategy, prioritize features, and deliver exceptional user experiences. The ideal candidate should have a deep understanding of the crypto landscape, possess strong data analytical and communication skills, and be passionate about driving innovation in the crypto industry.
What You'll Be Doing:
Product Management: Design and scale crypto assets trading products across Spot, Margin, Futures, Perpetuals and Options, including account models (e.g., unified/cross-margin), order lifecycle, margin checks, position management, market data, and interfaces to matching engine and settlement modules.
Market insight: Deep-dive into industry trends and our targeted customers (active retail, institutional, and liquidity providers). Conduct competitor and customer research to identify innovations that keep our trading system leading the industry in terms of both crypto and TradFi.
Trading Experience: Drive best-in-class trading UX across Web and App, including modular layouts, advanced order tickets, customizable charting (Kline), and integrated tools that improve speed-to-trade and active trader retention.
Liquidity & Execution Quality: Own liquidity parameters and fee strategy for delta-one products; collaborate with market makers and institutional partners to improve spreads, depth, slippage and fill-rateswhile balancing incentives and platform competitiveness.
Risk Management Framework: Define and enhance risk controls, including price limits, funding rate methodology, index/mark price logic, discount rates, leverage & position tiers, and real-time monitoring/alerting to strengthen market resilience during high-volatility events.
End-to-End Product Oversight: Own product strategy and roadmap from ideation through PRDs/user stories, UAT, launch, optimization and scaling; set clear success metrics and continuous improvement loops.
Stakeholder Engagement & Client Partnerships: Serve asthe primary liaison across engineering, quant/risk, compliance, legal, operations, marketing and BD, as well as institutional clients and liquidity providers; translate complex needs into clear requirements and delivery plans.
Platform Enhancement: Contribute to the continuous evolution of the platform, ensuring it supports cross-border distribution and new product lines (including tokenized RWAs where applicable) while adhering to regulatory and operational requirements.
What We Look For In You:
Min 5+ years of experience in product management, with a strong focus on crypto trading platforms, derivatives, blockchain/digital assets, or financial infrastructure.
Domain expert on derivatives products (perpetuals/futures/options), including margining, order workflows, and market microstructure.•Proven track record leading large-scale trading platform transformations across Web and App (e.g., unified account models, cross-margin, or multi-product trading experiences).
Strong understanding of exchange liquidity economics and risk frameworks, including funding rates, index/mark price methodology, price limits, tick sizes, leverage/position tiers, and fee strategy.
Experience delivering regulatory-sensitive launches and partnering closely with compliance/legal teams; familiarity with Singapore, EU (MiCA) and other major jurisdictions is preferred.
Demonstrated ability to work directly with institutional clients, market makers and vendor partners; strong stakeholder management and communication skills.
Technical fluency in exchange systems and blockchain technology; familiarity with smart contracts and token economics is a plus.•
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company event
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ONSITE
#LI-WWW
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
As a Technical Account Manager (TAM) at Checkout.com http://Checkout.com, you will manage a portfolio drawn from our largest and most strategic enterprise merchants. TAM coverage is reserved for a select group of accounts, and you will work on them alongside our Account Management (AM) team. You will be responsible for the technical relationship, and together with the AM you will grow and maintain every account in the portfolio. You do that by unlocking the technical elements, removing friction from our technical products and, most importantly, making sure each customer has the best possible payment performance and technical health, so the commercial relationship can grow.
What you'll be doing:
- Customer Partnership: Be the primary technical point of contact for the merchants in your portfolio. Build trusted relationships with their technical and product teams and run the technical part of quarterly business reviews, while the AM owns the commercial relationship and pricing.
- Payment Performance: Monitor acceptance rates, decline patterns and authentication results across your portfolio, find what is costing merchants approvals and fix it.
- Technical Consultancy: Root-cause decline spikes, integration errors and configuration problems using log monitoring and data querying tools, and see them through to resolution. Collaborate with issuers, card schemes and our internal teams that manage those relationships to resolve systemic issues.
- Product Adoption: Lead the rollout of new products, payment methods and technical migrations as merchants expand with Checkout.com http://Checkout.com.
- Account Growth: Spot growth opportunities in your merchants' roadmaps and collaborate with the AM on the best way to position new products and solutions. Strengthen upsell conversations with demos, workshops and technical training on new features.
- Cross-functional Collaboration: Work with many teams across Checkout.com http://Checkout.com, including Product and Engineering, to translate merchant requirements into clear action items that deliver better outcomes for the customer, such as improved payment performance.
Qualifications
- 3 years of experience in a customer-facing technical role, managing internal and external stakeholders up to senior level.
- Strong problem-solving skills, with the ability to investigate complex and unfamiliar technical issues independently and drive them to resolution.
- Comfortable with core technical concepts, such as APIs and how front-end and back-end systems work together, and able to explain them clearly when advising merchants.
- Strong data literacy, with the ability to use query tools and AI to analyse data, extract insights and turn them into improvements.
- Experience with data querying and logging tools such as Datadog and BigQuery.
- Comfortable using AI tools and agents in your day-to-day work to investigate issues faster, automate repetitive tasks and scale your impact.
- Excellent communication skills, with the ability to engage both technical and non-technical stakeholders.
- Willingness to travel occasionally to client sites as required.
- Experience in payments or SaaS (software as a service) is a plus.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Account Identity & Lifecycle
: Own the product roadmap for user account identity (individual / institutional) and preference settings, and lead end-to-end account lifecycle management.
Login & Authentication
: Drive the productization of the login system, covering standard login, third-party login, QR code login, and more, while also owning product design for OKX Wallet ↔ exchange account connection and third-party app OAuth authorization.
Permissions & Account Architecture
: Own the design and evolution of account hierarchy and permission systems, supporting the company's diverse business models.
Business Growth Enablement
: Partner with institutional, compliance, and risk teams to translate AUM, trading volume, and other growth targets into an account infrastructure roadmap; drive adoption of institutional capabilities such as RBAC and Custody in key regions; and turn institutional clients' customized requirements into standardized product capabilities.
Experience & Efficiency Optimization
: Continuously track account-related complaints and support tickets to identify and address friction points, while driving the AI transformation of the User Center product line and promoting the adoption of AI agents in day-to-day work.
What We Look For In You
5+ years of product management experience, including at least 2 years owning account systems / permission systems / compliance systems, or complex To B or To B+C hybrid platform products
Strong systems-architecture mindset, with the ability to independently translate business requirements into product solutions and engage in deep discussions with engineering teams
Strong business judgment and data sensitivity, able to drive product decisions and prioritization
Strong cross-team and cross-region collaboration and communication skills, able to engage internal teams, institutional clients, and regional compliance needs simultaneously
Skilled at working with AI
Fluent in both Chinese and English as working languages
Nice-To-Haves
Background in the cryptocurrency industry
Experience leading an account system architecture evolution or platform re-architecture from 0 to 1
Hands-on experience applying AI agents / AI productivity tools within product workflows
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-WWW
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Account Identity & Lifecycle
: Own the product roadmap for user account identity (individual / institutional) and preference settings, and lead end-to-end account lifecycle management.
Login & Authentication
: Drive the productization of the login system, covering standard login, third-party login, QR code login, and more, while also owning product design for OKX Wallet ↔ exchange account connection and third-party app OAuth authorization.
Permissions & Account Architecture
: Own the design and evolution of account hierarchy and permission systems, supporting the company's diverse business models.
Business Growth Enablement
: Partner with institutional, compliance, and risk teams to translate AUM, trading volume, and other growth targets into an account infrastructure roadmap; drive adoption of institutional capabilities such as RBAC and Custody in key regions; and turn institutional clients' customized requirements into standardized product capabilities.
Experience & Efficiency Optimization
: Continuously track account-related complaints and support tickets to identify and address friction points, while driving the AI transformation of the User Center product line and promoting the adoption of AI agents in day-to-day work.
What We Look For In You
5+ years of product management experience, including at least 2 years owning account systems / permission systems / compliance systems, or complex To B or To B+C hybrid platform products
Strong systems-architecture mindset, with the ability to independently translate business requirements into product solutions and engage in deep discussions with engineering teams
Strong business judgment and data sensitivity, able to drive product decisions and prioritization
Strong cross-team and cross-region collaboration and communication skills, able to engage internal teams, institutional clients, and regional compliance needs simultaneously
Skilled at working with AI
Fluent in both Chinese and English as working languages
Nice-To-Haves
Background in the cryptocurrency industry
Experience leading an account system architecture evolution or platform re-architecture from 0 to 1
Hands-on experience applying AI agents / AI productivity tools within product workflows
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-WWW
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX
is looking for an experienced VIP Product Manager to build a compelling product proposition for high-net-worth clients across regulated markets. You will own the VIP product strategy and roadmap, bringing together Trading, Earn, Assets products, benefits, and personalized experiences that meet the needs of this customer segment.
Working closely with VIP Relationship Managers and teams across Product, Design, Engineering, Operations, and Risk, you will turn client insights into products and tools that support acquisition, engagement, and retention. You will also help bring new offerings to market and measure their impact on client experience, trading activity, and assets under management.
What You’ll Be Doing
Define the VIP product strategy, roadmap, and value proposition, with clear benefits and points of differentiation.
Develop VIP offerings and benefit programs that address client needs across our exchanges products, and other relevant services.
Partner with VIP Relationship Managers to understand client needs and improve the tools and experiences they use to acquire, serve, and retain clients.
Design customer lifecycle journeys, campaigns, and
CRM
capabilities that support acquisition, cross-selling, engagement, and retention.
Work with Design, Engineering, Operations, Risk, and other product teams to deliver high-quality solutions that meet business and regulatory requirements.
Use client feedback, market research, and performance data to prioritize improvements and measure results, including adoption, trading activity, and
AUM
.
Track competitor offerings and regional market developments to shape VIP propositions suited to different regulated markets.
What We Look For In You
Bachelor’s degree or equivalent experience, with 10 or more years in product management or product strategy.
Strong understanding of crypto and Web3, particularly exchange products such as trading and Earn, and customer benefit or loyalty programs.
Experience building products for high-net-worth clients at a crypto exchange, brokerage, or financial institution is preferred.
Sound commercial judgment, strong customer insight, and a track record of working across teams to deliver products.
Ability to use data to make decisions, set priorities, and evaluate outcomes.
Fluency in English; additional languages and experience working across markets are a plus.
Perks &
Benefits
Competitive total compensation package
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-WWW
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: EMEA; Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX is hiring a Head of Tax Information Reporting to build and run our global tax information reporting function. The function covers the OECD Crypto-Asset Reporting Framework (CARF), the EU's DAC8 directive, the amended Common Reporting Standard (CRS 2.0), FATCA, and US Form 1099-DA across multiple reporting entities and a large global user base, with annual reporting across the EU, Brazil, and other CARF jurisdictions.
Most of the work is data: getting the right user, transaction, and balance data out of our platform, reconciling it, and turning it into accurate filings. You will own the relationship with our reporting vendor, the data specification that feeds it, and the quality checks that decide whether a file goes out.
You will run a central function that owns policy, data, vendor, QA, and submission for every entity in scope. Each reporting entity names an accountable signatory. Local compliance and entity leads are consulted on local requirements and support registration where the law requires a local filer. You will work closely with Product, Data Engineering, Finance Operations, Group Tax, Legal, Data Privacy, and the local entity leads.
What You’ll Be Doing
Own the end-to-end CARF, DAC8, CRS 2.0, FATCA, and 1099-DA reporting cycle for every OKX entity in scope: population definition, self-certification coverage, data extraction and reconciliation, file production, QA, filing, corrections, and tax authority queries.
Define and own the data specification that feeds the tax platform vendor: which users, which transactions, which balances, how they are aggregated by user and jurisdiction, and how they reconcile to the ledger. Work with Product and Data Engineering to build and test the pipeline.
Build and run the QA framework. Reconcile every file to source, validate it against the OECD XML schema and local variants, sample-test self-certification reasonableness checks, and run cross-entity consistency checks for users who hold accounts with more than one OKX entity. Nothing files without your release.
Manage the tax platform vendor: contract scope, delivery calendar, test cycles, output validation, issue resolution, and the annual renewal decision.
Set the group reporting policy and interpret the regimes for OKX: reportable crypto-assets, transfers to unhosted wallets, staking and reward income, retail payment thresholds, residency tie-breakers, and TIN rules, exercising independent technical judgment, supported by Legal and external tax advisers.
Own the global tax self-certification design in onboarding, including validation rules, refresh triggers, and the backlog remediation program for existing users, working with Compliance and Product.
Define the process for restricting undocumented accounts under DAC8 and CARF, including reason codes and customer communications, with restrictions applied automatically in Product and monitored by the central team.
Maintain the entity-by-entity readiness tracker covering domestic enactment, registration, self-certification coverage, and deadlines. Report weekly to the CCO and monthly to the CARF steering committee.
Hands-on leader. Build a small, senior team, scaled through the reporting vendor and outside advisers. Coordinate with and train local compliance and entity leads.
Support independent testing by Compliance Monitoring, Risk, and Internal Audit, and support tax authority examinations with complete, reproducible records.
What We Look For In You
7+ years in tax information reporting, tax operations, or regulatory data reporting at a global exchange, broker, bank, fintech, or digital asset platform, including at least 3 years leading a team.
Hands-on experience in a global, distributed digital asset business: you have worked with exchange or wallet transaction data, multiple legal entities, and users spread across many jurisdictions. This is required.
Strong data skills. You can write SQL, define data specifications for engineers, reconcile large transaction datasets to a ledger, and find the gap when the numbers do not tie. You have built or run data quality controls on reporting output.
Working knowledge of CARF, DAC8, CRS, and FATCA, including due diligence rules, self-certification requirements, reportable transaction categories, and the XML schemas used for exchange. Direct CARF or DAC8 implementation experience is strongly preferred given live DAC8 obligations and upcoming CARF reporting.
Experience managing a tax reporting vendor or reporting platform, including scoping, testing, and holding the vendor to a delivery calendar. the tax platform vendor experience is a plus.
Experience building a function from a small base: writing the policy, designing the controls, hiring the team, and running the first cycle.
Ability to explain data and tax issues plainly to executives, engineers, and local compliance officers, and to run a steering committee.
Judgment on when to escalate, comfort working across US, EU, and Asia time zones, and a record of meeting hard filing deadlines.
Nice to Haves
Experience with US Form 1099-DA or 1099-B production, backup withholding, or Qualified Intermediary reporting.
Experience with the DAC8 60-day account restriction process or equivalent undocumented account remediation at scale.
Familiarity with GDPR requirements for sharing customer data with tax authorities, including data protection impact assessments.
Python or similar scripting for data validation, and experience with data warehouse tools such as Databricks.
Experience working inside a Three Lines Model, including supporting second-line monitoring and Internal Audit.
A CPA, chartered tax adviser, or equivalent; or a degree in data science, computer science, or accounting.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX
will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
You will be joining a team at the intersection of strategic execution and executive operations. This hybrid role combines program management ownership with high-touch executive support, working closely with senior leadership to drive critical initiatives and ensure seamless day-to-day operations.
What You’ll Be Doing
Prepare the CEO for key meetings:
Develop concise briefings and coordinate pre-read materials covering the purpose, background, key discussion points, relevant data and decisions required. Identify missing information and obtain clarification before meetings.
Manage strategic meetings end-to-end:
Coordinate agendas, participants, meeting sequencing and material submission deadlines. Consolidate presentations and review them for clarity, completeness, consistent messaging, formatting and obvious discrepancies before circulation.
Drive post-meeting follow-through:
Prepare accurate meeting notes and decision records; translate agreed outcomes into specific actions with accountable owners, deliverables and deadlines. Maintain an action tracker, follow up regularly and escalate delays or unresolved issues.
Track the CEO’s priority projects:
Work across functions to monitor milestones, dependencies and delivery commitments. Provide concise progress updates highlighting risks, blockers and matters requiring leadership intervention.
Filter and synthesise information:
Distil reports, feedback and requests into clear sk lummaries of what the CEO needs to decide or know. Prioritise by urgency and business impact, highlighting the decision required, available options and relevant context.
Coordinate external engagements:
Manage invitations, responses and preparation for engagements with business partners, regulators, media, investors and industry conferences. Conduct preliminary reviews of interview briefs, publicity materials and correspondence, coordinating review and approval by the relevant functions before release.
Deliver proactive executive support:
Manage the CEO’s calendar, travel, meeting logistics and expenses, aligning time allocation with priorities and anticipating scheduling conflicts and preparation needs.
Improve CEO office workflows:
Establish practical systems for briefing preparation, information management, project tracking and follow-up. Use approved AI and automation tools to improve efficiency while protecting confidential information and verifying outputs.
What We Look For In You
Demonstrated experience supporting senior executives and coordinating complex meetings or cross-functional initiatives in a fast-paced, international environment.
Strong business judgement and prioritisation skills, with the ability to distinguish routine coordination from matters requiring the CEO’s attention.
Excellent written communication and information synthesis skills; able to turn complex or fragmented inputs into concise, accurate briefings.
Strong execution discipline, with a track record of translating decisions into actions, tracking commitments and escalating issues early.
Confidence working with senior stakeholders, obtaining timely inputs and challenging incomplete or inconsistent information professionally.
Exceptional discretion and care when handling sensitive executive, employee, customer and external stakeholder matters.
Strong analytical skills and attention to detail, including the ability to interpret key data and identify gaps or inconsistencies.
An AI-forward working style, using approved tools responsibly and critically reviewing outputs before use.
Bachelor’s degree or equivalent relevant experience.
Proficiency in Mandarin to communicate effectively with internal stakeholders across the region.
Ability to travel up to 30% of the time for leadership meetings and regional site visits.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
You will be joining a team at the intersection of strategic execution and executive operations. This hybrid role combines program management ownership with high-touch executive support, working closely with senior leadership to drive critical initiatives and ensure seamless day-to-day operations.
What You’ll Be Doing
Prepare the CEO for key meetings:
Develop concise briefings and coordinate pre-read materials covering the purpose, background, key discussion points, relevant data and decisions required. Identify missing information and obtain clarification before meetings.
Manage strategic meetings end-to-end:
Coordinate agendas, participants, meeting sequencing and material submission deadlines. Consolidate presentations and review them for clarity, completeness, consistent messaging, formatting and obvious discrepancies before circulation.
Drive post-meeting follow-through:
Prepare accurate meeting notes and decision records; translate agreed outcomes into specific actions with accountable owners, deliverables and deadlines. Maintain an action tracker, follow up regularly and escalate delays or unresolved issues.
Track the CEO’s priority projects:
Work across functions to monitor milestones, dependencies and delivery commitments. Provide concise progress updates highlighting risks, blockers and matters requiring leadership intervention.
Filter and synthesise information:
Distil reports, feedback and requests into clear sk lummaries of what the CEO needs to decide or know. Prioritise by urgency and business impact, highlighting the decision required, available options and relevant context.
Coordinate external engagements:
Manage invitations, responses and preparation for engagements with business partners, regulators, media, investors and industry conferences. Conduct preliminary reviews of interview briefs, publicity materials and correspondence, coordinating review and approval by the relevant functions before release.
Deliver proactive executive support:
Manage the CEO’s calendar, travel, meeting logistics and expenses, aligning time allocation with priorities and anticipating scheduling conflicts and preparation needs.
Improve CEO office workflows:
Establish practical systems for briefing preparation, information management, project tracking and follow-up. Use approved AI and automation tools to improve efficiency while protecting confidential information and verifying outputs.
What We Look For In You
Demonstrated experience supporting senior executives and coordinating complex meetings or cross-functional initiatives in a fast-paced, international environment.
Strong business judgement and prioritisation skills, with the ability to distinguish routine coordination from matters requiring the CEO’s attention.
Excellent written communication and information synthesis skills; able to turn complex or fragmented inputs into concise, accurate briefings.
Strong execution discipline, with a track record of translating decisions into actions, tracking commitments and escalating issues early.
Confidence working with senior stakeholders, obtaining timely inputs and challenging incomplete or inconsistent information professionally.
Exceptional discretion and care when handling sensitive executive, employee, customer and external stakeholder matters.
Strong analytical skills and attention to detail, including the ability to interpret key data and identify gaps or inconsistencies.
An AI-forward working style, using approved tools responsibly and critically reviewing outputs before use.
Bachelor’s degree or equivalent relevant experience.
Proficiency in Mandarin to communicate effectively with internal stakeholders across the region.
Ability to travel up to 30% of the time for leadership meetings and regional site visits.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Disclaimer:
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a
business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Make a difference.
Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts. The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Enterprise SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
What You’ll Be Doing:
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit:
Ideally located on the West Coast
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
We are a remote-first company so you would need to learn to work and collaborate with an international team
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You will love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
Compensation & Rewards:
In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
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headJudgment on when to escalate, comfort working across US, EU, and Asia time zones, and a record of meeting hard filing deadlines; EMEA; Remote Roles - EMEA