About the company:
Inwizo is more than just a payment provider—it is a strategic partner offering intelligent solutions, global reach, and a personalized approach to empower businesses in the digital economy. The company values a diverse team united by a mission to make global commerce more accessible and inclusive.
About the Role:
The company is seeking an experienced High Risk Acquiring Monitoring Specialist to join the Risk and Compliance function, focusing on card schemes rules and broader payment compliance. The role ensures the integrity, security, and scalability of Inwizo's operations.
What We’re Looking For:
— Minimum 3 years in compliance or risk roles within Acquiring institutions
— Experience working with merchants in the Adult industry
— Strong understanding of Card Scheme regulations, onboarding risk standards, and regulatory frameworks in Adult Acquiring vertical
— Experience in high risk merchant and wider low & mid risk businesses in EU and/or UK (a strong plus)
— Basic knowledge of KYC/KYB, merchant onboarding flows for low to high-risk business verticals
— Experience working with Card Schemes and regulators, including audits, reporting, and licensing support
— Hands-on expertise with multi-jurisdictional compliance and UK & EU EMI regulations (a strong plus)
— Excellent analytical, communication, and interpersonal skills
— Fluent English required; fluency in other languages is desirable
— Focused on smart compliance rather than hard follow-the-rule compliance
— Proactive, self-motivated, and comfortable working independently in a remote, international, and high-growth environment
ROK Financial is expanding its team nationwide and looking for motivated sales individuals to work independently as Commercial Loan Brokers. This is a commission-only role with an aggressive commission structure.
ROK Offers:
— Unlimited earning opportunities including commissions, bonuses, and incentives
— Residual earnings on your portfolio
— The opportunity to work remotely as an independent contractor
— Nationwide opportunity with no territory restrictions
— Comprehensive training program with ongoing weekly and monthly trainings
— Lead generation support
— Ability to bring on referral partners or build out a sales team
— Branded marketing collateral and social media content
— Investment opportunities
— Lender matching technology on a 75+ lender platform
— 24/7 back office support to process deals
— Annual company events
— No licenses required
Requirements:
— No experience required
— Positive mindset
— Strong work ethic
— Dedication
Interested candidates can apply to become a ROK-Epreneur and join a dynamic and growing company.
We are looking for an experienced CLO / Head of Legal to take ownership of the legal function within an international iGaming business operating across multiple markets. This is a business-oriented leadership role covering licensing, corporate matters, contracts, compliance, data protection, and legal risk management.
The Head of Legal will work directly with senior management and help turn regulatory requirements and legal risks into practical solutions that support business growth.
Key Requirements:
- 5+ years of hands-on legal practice in the iGaming sector, whether within an operator, platform provider, or industry-focused law firm; at least 2 years should include responsibility for leading the legal function or working independently as the sole in-house lawyer
- Practical exposure to the regulatory side of online gambling, with a clear understanding of operator obligations and licensing frameworks such as Curaçao, Malta, Anjouan, or comparable jurisdictions
- Strong knowledge of the commercial and legal specifics of iGaming, including contractual relationships with gaming and payment providers and the regulatory implications associated with bonus mechanics
- Languages proficiency: C1+ English for independent work in an international legal environment, including negotiations, contract drafting and correspondence; fluent/native Russian for effective communication with the team, key stakeholders and management.
What's in it for you:
- A senior-level role with the opportunity to influence decisions around new markets, products, and the broader business strategy
- Freedom to build the Legal function around your own approach, defining its structure, internal processes, and future team setup
- Flexible working arrangements with a choice between remote and hybrid formats, plus relocation assistance where needed
- Resources to engage external legal expertise when required, alongside support for continuous professional development through training, certifications, and industry events
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Gray Swan is an American cybersecurity startup that protects artificial intelligence systems and large language models (LLMs) from hacker attacks, vulnerabilities, and failures.
Work format: Remote (US only) or on-site in Pittsburgh, Boston, New York City, Philadelphia, San Francisco, or Seattle.
Gray Swan is an American cybersecurity startup that protects artificial intelligence systems and large language models (LLMs) from hacker attacks, vulnerabilities, and failures.
Work format: Remote work (US only) or on-site (Pittsburgh).
Backblaze is a cloud storage company serving AI and data-intensive businesses, operating remotely with a US-based team. The VP, People role reports to the CHRO and involves leading People operations at a public, remote-first company scaling from 500 to 1000 employees and expanding internationally. Responsibilities include designing systems for engagement, culture, communications, retention, succession, and manager development without relying on a physical office. The role requires running a small HR Operations and strategic HRBP team, building the next operational layer using AI agents, and fostering a culture of connection, belonging, and teamwork.
Key responsibilities:
— Build engagement as a leader-owned discipline with measurable outcomes.
— Develop strategic employee and leader communications with consistent messaging across geographies and time zones.
— Design culture intentionally for a remote-first, fast-growing, international company.
— Establish onboarding, team rituals, and in-person events with proper design and budgeting.
— Promote remote working excellence ensuring uniform expectations and development opportunities worldwide.
— Manage retention and succession planning to anticipate risks and build talent pipelines.
— Rebuild manager capabilities for distributed teams adapting to AI-driven changes.
— Collaborate with AI Transformation Leader on work design, job architecture, and team structure.
In the first year, the VP will build engagement programs, remote work guidelines, recognition systems, communication cadence, retention and succession models, manager development approaches, and design in-person moments.
Requirements:
— Experience operating teams outside the US, managing employment realities internationally.
— Experience scaling companies from 500 to 1000 employees with international expansion.
— Hands-on builder who develops people through work and uses AI agents daily.
— Leadership experience with a small team, close to operational work.
— Ability to make a distributed, multi-geography workforce a great place to work.
Preferred:
— Comfortable with public company environment.
— Experience in mid-sized technology companies with resource constraints.
— Strong communication skills with a tendency to over-communicate.
Not suitable for those who prefer established functions, large teams, focus on executive compensation, or see culture as a benefits or office issue.
Interview process includes discussing past projects, AI usage, and interaction with HR teams.
Benefits include competitive compensation, equity, full medical and retirement benefits, flexible vacation, parental leave, equipment stipend, childcare bonus, fertility support, learning programs, and commuter benefits. Backblaze is an Equal Opportunity Employer committed to diversity, equity, and inclusion.
Задачи:
— Администрировать и развивать Linux-инфраструктуру;
— Настраивать и оптимизировать сетевой стек;
— Писать production-коды на GO и Python;
— Работать с сетевыми протоколами, поддерживать и развивать распределенную инфраструктуру доставки и маршрутизации трафика.
Требования:
— Уверенное администрирование Ubuntu;
— Опыт работы с systemd (юниты, зависимости, hot-reload сервисов), netplan, journald, logrotate;
— Настройку и оптимизацию сетевого стека Linux через sysctl (буферы, conntrack, очереди NIC), настройка IPv4/IPv6, swap;
— Опыт написания идемпотентных Bash-скриптов;
— Уверенная работа по SSH с большим количеством серверов;
— Опыт реализации безопасных деплоев и green-blue updates;
— Глубокое понимание TCP/UDP, TLS (SNI, ALPN, handshake на уровне пакетов), HTTP/1.1–HTTP/2, WebSocket;
— Экспертное знание DNS;
— Опыт построения DNS Load Balancing;
— Опыт работы с CDN, nginx Reverse Proxy, TLS-терминацией, проксированием WebSocket, fallback-страницами и health-check;
— Уверенный опыт разработки на Go (concurrency, тестирование, работа с сетевым стеком);
— Опыт разработки на Python (FastAPI; слоистая архитектура);
— Уверенный технический стек (SQLAlchemy, Alembic, pytest (unit и e2e, генерация конфигураций из YAML-деклараций));
— Опыт работы с Prometheus, Grafana, Docker, Docker Compose;
— Навыки диагностики production-инцидентов с использованием tcpdump, dig, ss, iproute2;
— Ежедневное использование AI-инструментов в разработке, автоматизации и инженерных задачах.
Условия:
— Полностью Remote, full-time 5/2;
— Конкурентная заработная плата;
— Полностью оплачиваемый испытательный срок (1 месяц);
— Возможность напрямую влиять на архитектуру продукта и принимать ключевые технические решения;
— Работу в небольшой сильной команде без бюрократии и долгих согласований.
Мы ищем опытного DevOps-инженера с фокусом на MLOps и BlockchainOps для работы в продуктовой компании ITM. Роль подразумевает полную занятость на удаленке и требует глубокого понимания AI и блокчейн-инфраструктур.
Требования:
— 1+ год опыта с AI-инфраструктурой (биометрия / Computer Vision)
— 1+ год опыта с Blockchain инфраструктурой
— 1+ год работы с Bare metal K8s
— 1+ год работы с Nvidia GPU (Cuda, TensorRT)
— 6+ лет общий опыт работы в роли DevOps Engineer
— Гражданство РФ (проживать можно в любой стране +-UTC+3)
Условия:
— Fully remote work format
— Only fulltime
— Оформление по ТК РФ
— 100% оплата больничного
— Оплачиваемый отпуск 28 календарных дней
About Core Products & Platform
Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission. We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit's ecosystem, and the platform infrastructure that makes everything scale. Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.
The Role
We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success. These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You'll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions. You won't be handed a finished playbook. You'll help write it.
What You’ll Own
Product strategy and roadmap for your domain — with clear priorities and the reasoning behind every decision
End-to-end delivery from discovery through to launch and post-launch validation
Specifications that engineering can build from — with detailed requirements, edge cases, and acceptance criteria covered
Stakeholder alignment — keeping Engineering, GTM, Support, and leadership informed and coordinated
Domain health — product metrics, reliability signals, and the right balance between new features, experiments, and technical sustainability
What You’ll Do
Define and own your domain's quarterly goals and success metrics
Run structured discovery: customer interviews, behavioral analysis, funnel review, and data exploration
Write engineering-ready specs — clear, with edge cases covered and no open questions left
Partner directly with PM Growth on experiment design and high-velocity delivery
Collaborate with GTM (Sales, CSM, PMM) to resolve enterprise-critical issues and translate client needs into scalable product improvements
Track product health and understand what's driving changes — with clear attribution and causal reasoning
Use AI as a default tool across research, analysis, spec writing, and communication
Requirements
5+ years of experience in Product Management in a B2B SaaS, Fintech, or Enterprise environment
Proven ability to own a product area end-to-end — you take responsibility for outcomes, not just tasks
Strong delivery track record: you ship complex features in high-pressure environments without dropping quality
Ability to write specifications engineers can build from — precise, with edge cases and acceptance criteria
Data fluency: you define metrics, interpret results, and drive decisions with evidence
Systems thinking: you see the product as a whole, understand dependencies, and anticipate the impact of decisions
Strong written and verbal communication in English (C1) and ability to work in a Russian-speaking team
Comfort working in a fast-moving environment where priorities can shift and ambiguity is normal
Nice To Have
Experience in payments, fintech, or financial product flows
Experience in B2B SaaS platforms with API/integration complexity
Experience with A/B experimentation frameworks at high velocity
Familiarity with enterprise nonprofit or fundraising domain
AI at Fundraise Up
At Fundraise Up, AI is a default tool — not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.
Why work with us
A strong, collaborative product team that owns what it builds
Clear product vision and access to real customer feedback from global nonprofit leaders
Flat structure: no politics, just great work with great people
Transparent company culture—we share how we’re growing, where revenue comes from, and what’s next
Long-term focus: we offer equity options and value sustained, meaningful contribution
Compensation & Benefits
Compensation range: €5,600 - €6,100 gross. Final compensation determined based on experience, skills, qualifications, alignment with requirements, and location.
31 days off
100% paid telemedicine plan
Home Office Setup Assistance
English learning courses (50% reimbursement, up to $1,000 annually)
Relevant professional education (100% reimbursement, up to $1,500 annually)
Gym or swimming pool (50% reimbursement, up to $500 annually)
Co-working (up to $250 monthly)
Remote working
Equal opportunity employer; inclusive environment; non-discrimination
About the company:
Inwizo is a payment provider and strategic partner offering intelligent solutions and global reach to empower businesses in the digital economy. The company values a diverse team focused on making global commerce more accessible and inclusive.
About the Role:
The position is for an experienced High Risk Acquiring Monitoring Specialist in the Risk and Compliance function, focusing on card schemes rules and payment compliance. The role ensures the integrity, security, and scalability of Inwizo's operations.
What We’re Looking For:
— Minimum 3 years in compliance or risk roles within Acquiring institutions
— Experience working with merchants in the Adult industry
— Strong understanding of Card Scheme regulations (Visa and Mastercard), onboarding risk standards, and regulatory frameworks in Adult Acquiring vertical
— Experience in high risk merchant and wider low & mid risk businesses in EU and/or UK (a strong plus)
— Basic knowledge of KYC/KYB, merchant onboarding flows for low to high-risk business verticals
— Experience working with Card Schemes and regulators, including audits, reporting, and licensing support
— Hands-on expertise with multi-jurisdictional compliance and UK & EU EMI regulations (a strong plus)
— Excellent analytical, communication, and interpersonal skills
— Fluent English required; fluency in other languages is desirable
— Focused on smart compliance rather than strict rule-following
— Proactive, self-motivated, comfortable working independently in remote, international, and high-growth environments
About the Company
The company is a fast-growing startup developing payment infrastructure solutions in crypto and working with international clients across multiple markets, focusing on scalable financial products and seamless payment experiences.
About the Role:
We are looking for a responsible and detail-oriented Chargeback & Fraud Specialist to manage notifications from acquiring banks and processors, communicate with merchants, and ensure full compliance with international card schemes.
This role is ideal for a professional with experience in acquiring, anti-fraud, or risk management who wants to grow in a dynamic fintech environment.
Responsibilities:
- Receive and process chargeback and fraud-related notifications from acquirers (banks and processing partners).
- Ensure all incoming data complies with Visa and Mastercard requirements.
- Timely notify merchants about chargebacks and fraud cases, providing full details.
- Consult merchants on received notifications, explain reasons for chargebacks, and identify potential risks.
- Maintain internal case logs, including reports, notification templates, and correspondence records.
- Collaborate with internal teams to analyze fraud patterns, prevent recurring cases, and improve notification processes.
- Participate in the development and implementation of internal procedures for processing chargeback and fraud-related information.
Requirements:
- Experience in acquiring, anti-fraud, risk management, or merchant support.
- Knowledge of international payment systems and chargeback processing principles (Reason Codes, Dispute Lifecycle).
- Ability to process and systematize information from multiple sources.
- Strong attention to detail, responsibility, and ability to meet deadlines.
- Excellent communication skills and proficient written English (for merchant communication).
- Experience with Visa Risk Monitoring Program (VRMP), Mastercard Merchant Monitoring Program (MMP), and Chargeback Monitoring Programs (VCMP/MCMP) is a plus.
- Russian - native.
- English - fluent.
Conditions:
- Competitive compensation package (fixed + bonus).
- Fully remote.
- Opportunity to scale and develop the business.
Задачи:
— масштабировать Google Ads
— запускать новые GEO
— улучшать воронки с сохранением юнит-экономики
Требования:
— сильный hands-on опыт в Google Ads
— опыт работы с US и Tier-1 GEO
— опыт работы с web2web и/или web2app воронками
— опыт с подписками и trial
— опыт работы с рекламными бюджетами от $500K в месяц
— понимание CPA, ROAS, LTV, трекинга и атрибуции
Условия:
— full-time remote
— гибкий график
— B2B
— оплачиваемые отпуск и больничные
— компенсация в USD/EUR по опыту
Responsibilities:
• Add and update products on the website and marketplaces
• Prepare and maintain product descriptions, photos, prices, and specifications
• Ensure product information, pricing, and stock availability are accurate and up to date
• Manage and structure product categories and catalogue content
• Optimize product content for SEO
• Conduct regular inventory and product availability checks
• Communicate with suppliers and other business partners
• Identify and establish cooperation with additional marketplaces
Requirements:
• Strong attention to detail and ability to work with large amounts of information
• Experience with e-commerce platforms or willingness to quickly learn
• Good organizational and time-management skills
• Confident English
• Valid Cyprus work permit, if currently based in Cyprus
Would be a plus:
• Previous experience in e-commerce, product listing, content management, or marketplaces
• Basic understanding of SEO
• Experience with Shopify or similar e-commerce platforms
• Russian language
We offer:
• Remote & office work format
• Official employment
• Staff discounts
• Modern working environment in central Limassol
• Opportunity to grow within a developing e-commerce business
Mission of the role
To ensure the accurate, timely, and compliant processing of payroll for multiple UK clients. The UK Payroll Executive will be responsible for managing payroll data, processing payroll transactions, supporting workplace pension auto-enrolment, responding to client queries, and ensuring all payroll activities are completed in line with UK labour laws, HMRC requirements, tax regulations, and agreed client timelines.
The role requires strong attention to detail, client service, ownership, and the ability to manage multiple payrolls and deadlines efficiently while continuously looking for ways to improve workflows through technology, AI, and automation.
Key outcomes In the first 6–12 months
Outcome 1: UK Payroll Knowledge & Process Proficiency
Develop a strong foundational understanding of UK payroll regulations and processes and confidently apply the appropriate rules when preparing and processing client payrolls.
Become fully familiar with Sleek's internal payroll platforms and processes, including HMRC submissions such as RTI, FPS and EPS, workplace pension submissions, and year-end reporting requirements including P60s and P11Ds by the third month.
Outcome 2: Accurate & Compliant Payroll Processing
Process assigned client payrolls accurately and within agreed timelines, ensuring all payroll data is complete and correctly validated before submission.
Ensure 100% compliance with agreed payroll and statutory deadlines, including payroll runs, pension auto-enrolment submissions, and applicable HMRC requirements.
Identify discrepancies or potential issues early, take ownership of resolving them, and maintain high standards of confidentiality and data accuracy.
Outcome 3: Client Service & Responsiveness
Maintain a high level of client satisfaction by providing prompt, accurate, and professional responses to payroll-related queries.
Consistently achieve a CSAT target of at least 97% month-on-month while ensuring that client queries and emails are responded to within the agreed communication SLA, with no non-reply tickets or emails left unresolved at the end of the working day.
Build trusted relationships with clients by providing clear updates, proactively following up on outstanding information, and handling difficult conversations positively when required.
Outcome 4: Team Collaboration & Process Improvement
Work effectively with the UK Payroll team and other internal departments to ensure smooth payroll operations and timely resolution of client or processing issues.
Contribute to improving payroll processes and operational efficiency by identifying opportunities to use AI, automation, payroll technology, and improved workflows to reduce manual work, improve accuracy, and increase turnaround times.
Must-have experience
Minimum 1–2 years of hands-on UK payroll processing experience.
Experience working in a bureau, outsourced payroll environment, or shared services centre is preferred.
Experience managing multiple client payroll accounts is an advantage.
Working knowledge of UK payroll processes, HMRC requirements, tax regulations, and workplace pension processes.
Experience with payroll software such as BrightPay, Xero Payroll, or similar is an advantage.
Strong attention to detail and experience working with sensitive and confidential financial information.
Proven ability to manage multiple priorities and meet strict deadlines.
Strong written and verbal English communication skills.
Comfortable working with data and payroll-related reporting and metrics.
Practical experience or strong interest in using AI tools, automation, and IT applications to improve daily workflows.
Must-have attributes
Ownership & Accountability: Takes full responsibility for assigned payrolls and client accounts, follows through on tasks without constant supervision, and proactively resolves issues or roadblocks.
Humility: Open to feedback, willing to learn, and comfortable acknowledging knowledge gaps and seeking support when required.
Structured Thinking: Able to organise multiple client payrolls, deadlines, queries, and tasks in a clear and logical manner, while using sound judgement to prioritise competing requirements.
Data Driven & Attention to Detail: Comfortable working with numbers and payroll data, with a strong focus on accuracy. Able to identify discrepancies, missing information, or inconsistencies before they impact payroll processing or clients.
Can Have Tough Conversations in a Positive Way: Able to communicate clearly and professionally when dealing with sensitive payroll issues, missing information, delays, or difficult client situations while maintaining a constructive client relationship.
AI & Tech Savvy: Energetic about adopting new software, AI tools, automation, and technology to make payroll processes more efficient and effective.
The interview process
The successful candidate will participate in the following interview stages. We anticipate the process to last no more than 3 weeks from start to finish.
TA Screen / One-way Video Interview: Shortlisted candidates will be invited to complete a one-way video interview to assess spoken and written communication, relevant UK payroll experience, motivation, and initial background.
Technical Round: A 30-minute interview and practical assessment with the Hiring Team to assess UK payroll knowledge, payroll processing experience, attention to detail, ability to work with payroll data, and understanding of UK payroll processes and deadlines.
Soft Skills Round: A 30-minute chat with a member of the leadership team to evaluate real-world work scenarios against our core behavioural values, including ownership, humility, structured thinking, communication, and ability to handle challenging situations.
Reference Verification: Prior to final offer confirmation, we will conduct one professional reference check with your recent direct manager or supervisor. To keep the process moving smoothly, this step may be initiated during the final interview stages.
Requirement for background screening
Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify:
Your education
Any criminal history
Any political exposure
Any bankruptcy or adverse credit history
We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.
Some other great things about working at Sleek
Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.
Flexibility: You’ll be able to work remotely. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year.
Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.
Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.
Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.
About PFM
Prop Firm Match Global FZCO is a platform for discovering, comparing, and selecting top proprietary trading firms. The team is fully remote and values ownership, clear communication, and practical impact.
About the department
Customer Experience team supports traders with issues, questions about firms, promotions, loyalty rewards, and payouts via Intercom, Discord, and email, ensuring fast and quality responses.
About the role
Deliver timely, accurate, and empathetic support enabling traders to confidently use Prop Firm Match while maintaining trust with customers and partner firms.
Performance objectives
Objective 1 - Deliver exceptional customer experience:
— Respond to customer inquiries across Intercom tickets, Discord, and email.
— Review and resolve customer issues end to end.
— Tailor tone and approach to each customer's situation without sacrificing accuracy.
Objective 2 - Maintain operational excellence:
— Prioritize incoming tickets and follow established workflows.
— Document cases and keep customer records up to date.
— Escalate issues to the right team when outside scope.
Objective 3 - Ensure information accuracy:
— Verify offers, promo codes, and loyalty program submissions before responding.
— Stay current on firm rules, payout information, and policies.
— Keep FAQs and internal documentation accurate and current.
Objective 4 - Support continuous improvement:
— Report bugs and flag recurring issues to Product and Development.
— Suggest workflow improvements.
— Contribute to knowledge base updates and AI training data.
What we look for
Must have:
— Minimum 2 years of customer support or client-facing experience, ideally remote and high-volume.
— Strong written communication, clear and empathetic to non-technical customers.
— Hands-on experience with Intercom or similar helpdesk/ticketing platform.
— High attention to detail verifying specifics before responding.
— Strong time management to meet response and handling time targets without sacrificing quality.
— Comfortable investigating and troubleshooting independently before escalating.
— Professional, accountable, collaborative, works well across teams without heavy oversight.
— Available to work CET-aligned hours in a fully remote, async-first environment.
Nice to have:
— Familiarity with proprietary trading firms or prop trading industry.
— Experience using AI-assisted support tools (e.g., Intercom Fin AI).
— Experience managing or responding to public reviews (e.g., Trustpilot).
— Background in fintech, SaaS, or fast-paced digital consumer platforms.
Compensation
Up to $800 - $1,300 USD per month gross.
Location & work setup
Remote worldwide with strong overlap with CET hours.
Full-time employment.
Hiring stages
— Application screening
— Video intro + role fit questionnaire (async)
— Discovery HR interview
— Real-world task based on PFM support scenarios
— Professional interview with Head of Customer Experience
— Peer & values conversation
— Informal conversation to align expectations
— Formal written offer
— Reference check before formal offer
Additional notes
Candidates not meeting every qualification but confident in excelling are encouraged to apply.
Equal opportunity employer welcoming diverse backgrounds.
Familiarity with prop trading industry and PFM mission is valued.
Candidates with experience in related areas like trading operations, customer success, compliance, support, partnerships are invited to join Talent Pool for future roles.
Задачи:
— полный цикл рекрутмента: оперативный подбор специалистов от калибровки профиля с нанимающими менеджерами до контроля выхода финального кандидата;
— активный сорсинг и хантинг: точечный поиск Руководителя отдела (Head of) и оперативное закрытие линейных позиций по всем доступным каналам (Хабр Карьера, специализированные Telegram-сообщества, LinkedIn, GitHub);
— первичный скрининг hard-skills: оценка понимания задач аналитиками-универсалами, проверка у инженеров внедрения опыта работы с SQL/JasperReports, оценка управленческих компетенций кандидатов на роль Руководителя;
— управление воронкой: быстрая координация технических интервью с экспертами, сбор фидбека «день в день», удержание интереса сильных кандидатов;
— отчетность: ведение кандидатов и фиксация статусов в кабинете работодателя Яндекс Бизнес.
Требования:
— успешный опыт в IT-подборе, наличие практических кейсов закрытия IT-руководителей (Head of / Lead), аналитиков (системных/бизнес) или инженеров внедрения/сопровождения ПО;
— понимание специфики ролей: знание отличий системного и бизнес-анализа, умение проверять базовые SQL навыки у внедренцев;
— гибкость в подходах: сочетание быстрой потоковой работы по линейным позициям и экспертного Executive Search для топовой роли;
— навыки «охоты» за пассивными кандидатами, умение находить людей без резюме на стандартных джоб-порталах;
— высокий уровень самоорганизации, готовность работать в режиме динамичного проектного подбора и высокого темпа.
Условия:
— формат работы: 100% удаленка (Remote), возможность работать из любого места;
— занятость: проектный контракт на 3–6 месяцев с возможностью пролонгации;
— оплата (фикс + бонус): стабильная фиксированная часть (оклад на период проекта) + прозрачная система бонусов за каждого вышедшего специалиста, повышенный KPI-бонус за успешный хантинг Руководителя отдела, конкретные цифры обсуждаются на интервью;
— инструменты: предоставляется кабинет в Яндекс Бизнесе, обсуждаются доступы к необходимым сорсинговым инструментам.
Gradient Labs — AI-платформа для финансовых сервисов, которая автоматизирует customer support и back-office процессы.
Требования:
— Опыт работы с неоднозначными задачами 0-1
— Опыт успешного доведения проекта от идеи до запуска в стартапе или крупной компании
Условия:
— Работа удалённо (Remote) из Великобритании или в офисе в Лондоне
— В компании работают русскоязычные сотрудники
Размер команды — 11-50 человек
Инвестиции — $26M
УдалённоLondon
Зарплата не указана
Удалённо
210 000 – 230 000 $
Удалённо
5 600 – 6 100 €
Удалённоjunior
Зарплата не указана
Удалённо
800 – 1 300 $
Все вакансии в одном месте — страница 10 · Job Hunters