Задачи:
— Поиск и сбор релевантной информации по заданиям команды: компании, конкуренты, лиды, поставщики, партнёры, форумы, отзывы, объявления и другие источники.
— Поиск кандидатов, поставщиков и партнёров через LinkedIn, job boards, доски объявлений, профильные форумы и специализированные площадки.
— Поиск информации на тематических форумах, в Telegram, Discord и других нишевых сообществах.
— Проведение первичного outreach: установление контакта, ведение диалога и получение необходимой информации.
— Создание и ведение рабочих аккаунтов на необходимых площадках под конкретные задачи.
— Использование инструментов массового поиска, фильтрации, парсинга и базовой автоматизации.
— Работа с AdsPower и аналогичными инструментами при необходимости.
— Работа с proxy и инструментами для доступа к региональным ресурсам в рамках законодательства и внутренних правил.
— Проверка и верификация найденной информации по нескольким источникам.
— Работа с большими массивами информации: из большого количества источников выделять 3–7 действительно релевантных и обосновывать выбор.
— Подготовка структурированных отчётов: ссылка → краткая выжимка → приоритет → рекомендация.
— Передача команде найденных контактов, информации и рекомендаций по дальнейшим действиям.
Требования:
— Опыт в internet research / sourcing от 1–2 лет.
— Опыт OSINT будет большим преимуществом, но не является обязательным.
— Сильные навыки поиска информации в интернете, в том числе через нестандартные и нишевые источники.
— Уверенная работа с LinkedIn, job boards, досками объявлений, форумами и другими профильными площадками.
— Опыт поиска информации через Telegram, Discord и тематические сообщества.
— Умение создавать и вести рабочие аккаунты на различных платформах.
— Базовое владение инструментами парсинга и автоматизации.
— Опыт или понимание работы с AdsPower и аналогичными инструментами.
— Понимание принципов работы proxy.
— Умение проверять достоверность и актуальность найденной информации.
— Сильные аналитические навыки: способность из большого массива данных выделять действительно ценную информацию.
— Умение самостоятельно устанавливать контакт, вести диалог и получать необходимую информацию.
— Английский — Intermediate+ для работы с англоязычными источниками и ведения переписки.
— Ответственность, самостоятельность, внимательность к деталям и соблюдение конфиденциальности.
— Гибкость и хорошие коммуникативные навыки.
Основные задачи:
— Анализ двоичного и/или исходного кода с целью поиска ошибок реализации, уязвимостей и/или восстановления логики работы программ;
— Анализ защищенности и поиск уязвимостей в устройствах и компонентах.
Требования:
— Практический опыт реверс-инжиниринга от 2-х лет;
— Владение инструментами IDA, x64DBG, Ghidra, WireShark/Burp suite и т.д.;
— Понимание внутреннего устройства ОС Windows, Linux, Android;
— Владение фреймворками Frida, Xposed;
— Работа с эмуляторами, знание утилит для рута (magisk, lsposed и т.д.);
— Умение снять трафик приложения и воспроизвести протокол общения;
— Знание и понимание таких понятий/технологий как ssl, mitm, proxy, ssl pinning;
— Знание языков программирования / наличие опыта разработки (C/C++, C#, Python, Java, Lua, Javascript);
— Знакомство с движками cocos-2d, unity.
Условия:
— Гибкий подход к формату и месту работы: возможность работать из любой точки мира или в офисах в Омске, Новосибирске или Санкт-Петербурге;
— Ежегодный перфоманс ревью для оценки достижений и направлений развития;
— Минимум бюрократии, оперативное принятие решений на встречах;
— Годовой лимит на компенсацию расходов на медицину для себя и близких, спортивные услуги и обучение;
— Финансовая поддержка в случае важных событий в жизни;
— Доступ к базе знаний для развития hard и soft skills, внутренние курсы с внешними экспертами;
— Возможность полной или частичной компенсации профильного обучения;
— Корпоративные онлайн-курсы английского языка от Elementary до Advanced;
— Шаринги знаний, хакатоны, Meetup, Tech Talk в онлайн-формате;
— Регулярные командные и личные мероприятия, тимбилдинги, турниры, квизы, спортивные челленджи;
— Работа из любой точки мира с поддержкой командного духа и живого общения;
— Спонсорская помощь профильным факультетам, участие в образовательных проектах и внешних мероприятиях.
УдалённоОрганизовываем рабочие процессы с учётом часовых поясов , время для регулярных командных встреч подбирается максимально удобно для всех
Location: Russia; Perm; Moscow
Workplace: remote
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
THE ROLE
We are hiring a Team Lead, Web3 to lead a cross-functional team of frontend, backend, smart contract and QA engineers in XsollaZK, Xsolla's Web3 ecosystem on a zkSync-based L2. Your team builds:
smart wallets built on account abstraction;
SDKs that game studios and partners use to bring players on-chain;
infrastructure backend services for tokenizing in-game items and currencies;
ecosystem dApps: a DEX, an NFT marketplace and an auction.
This is a management role. Most of your time goes to people and delivery: building the team, growing engineers, and making delivery predictable. The rest goes to technical leadership: architecture, reviews and hands-on code where it matters.
Responsibilities
WHAT YOU WILL OWN
The team: hiring, onboarding, growth and performance of frontend, backend, smart contract and QA engineers
Delivery: predictable commitments, a sustainable pace and the quality of what the team ships
How the team works: processes, engineering standards and an AI-assisted workflow
Relationships with Product, DevOps and other
Xsolla
product teams: priorities, dependencies and expectations
The technical direction of the team's product area: on-chain / off-chain architecture and key technical decisions, justified in writing
Security and reliability of what the team ships: signing flows, contracts that hold user assets, production operation and the team's on-call rotation
WHAT YOU WILL DO
People
Set clear goals and expectations for each engineer
Run regular 1:1s, performance reviews and career development conversations; give direct feedback and address underperformance
Hire engineers across disciplines: define roles, run interviews and onboard new people
Grow engineers through mentoring and build the team's next leaders
Build a culture of technical excellence, collaboration and continuous learning
Delivery
Work with Product to shape requirements, estimate and plan work
Manage scope, workload, risks and dependencies so the team delivers on its commitments
Report progress, risks and blockers to stakeholders
Lead the team through production incidents and post-mortems
Continuously improve development processes and team efficiency
Technical leadership
Review architecture and critical code across backend, frontend and smart contracts, with a focus on edge cases specific to
Xsolla
products: smart wallets, tokenization of in-game items and currencies, marketplace and auction flows
Lead key decisions on smart wallet integration (UserOperations, paymaster and gas sponsorship), session keys and the signing flow
Identify systemic risks (key management, signature phishing, bundler and
RPC
dependencies) and make sure they are addressed before they become incidents
Contribute hands-on to critical features when needed
Set up AI tooling in the repositories (Claude Code, Codex, Cursor: rules, context, harness) and drive its adoption across the team
REQUIRED
Management experience
5+ years of engineering management experience
Managing cross-functional teams that combine several disciplines (for example frontend, backend, smart contracts and QA)
Teams you led shipped dApps to production and maintained them
People leadership
Hiring and building teams: defining roles, running interviews, onboarding
Performance management: setting goals, giving feedback, running performance reviews, handling underperformance
Growing engineers: career plans, mentoring
Delivery and stakeholders
Delivery planning: estimation, sprint planning, managing scope, risks and dependencies
Working with Product and other teams on priorities and trade-offs; explaining technical trade-offs to non-technical stakeholders
Leading a team through production incidents and post-mortems
Balancing management with hands-on technical work
Technical depth
A strong technical background: hands-on engineering experience across the Web3 stack, deep enough to lead technical decisions and review work on each layer:
Web3 libraries and wallets: viem and wagmi in production; how wallet signers work (EOAs, browser and embedded wallets, smart accounts, EIP-191, EIP-712, EIP-1193); smart wallets (UserOperations, paymasters, ERC-1271)
Backend: Go and TypeScript (Node.js); processing on-chain events (idempotency, reorgs, retries); asynchronous messaging (Kafka, RabbitMQ or
NATS
); PostgreSQL and Redis; REST and gRPC API design
Frontend: React and TypeScript; web security fundamentals (
XSS
,
CSRF
,
CSP
, safe handling of signatures and keys in the browser)
Smart contracts: reading Solidity and the
EVM
(storage, gas, proxy upgrade patterns, access control); common vulnerability classes (reentrancy, front-running /
MEV
, oracle manipulation, signature replay)
Operations: Docker, Kubernetes, CI/CD; observability (we use Datadog; experience with Prometheus, Grafana, ELK / Graylog or OpenTelemetry also counts)
AI-assisted engineering
Daily hands-on use of AI coding tools (Claude Code, Codex, Cursor) for development and review, including configuring them for a repository
English
Spoken English at B2 level or higher
Nice to Have
ZK
Stack and
zk
-rollups: EraVM vs
EVM
, system contracts (ContractDeployer, NonceHolder), L1↔L2 messaging, bridging and finality
Smart contract development in Solidity with Foundry
Deeper account abstraction: ERC-4337 EntryPoint versions and validation rules (ERC-7562, ERC-6492), modular accounts (ERC-7579 / ERC-6900), session keys and delegated permissions (ERC-7710 / ERC-7715), EIP-7702
Hands-on experience with wallet and
AA
infrastructure technologies (Sequence, thirdweb, Privy, Dynamic, Turnkey, Pimlico, Alchemy, ZeroDev, Safe{Core}), with clear views on build versus buy
Key management:
HSM
,
MPC
/ threshold signing, social or guardian-based recovery
DeFi (
DEX
,
AMM
) and
NFT
marketplaces (ERC-721, ERC-1155, auctions)
go-ethereum and abigen
Managing distributed or remote teams
Gaming or fintech experience with high-load systems
HOW WE WORK
Decisions in writing.
Significant technical decisions are written up as an
RFC
or
ADR
that lays out the options and trade-offs. We discuss the document, not a blank whiteboard.
AI is part of everyday engineering.
We use AI coding tools for development and review, and we treat configuring them for a codebase as real engineering work.
HOW WE HIRE
Intro call.
Your background, your motivation and the role.
Technical interview.
Built on the
Technical depth
part of the
Required
section and the technical items in
What you will own
.
People and delivery.
Built on the
Management experience
,
People leadership
and
Delivery and stakeholders
parts of
Required
: real situations from your experience with hiring, performance, delivery and incidents.
Bar raiser.
An engineer from outside the hiring team checks that you raise the overall engineering bar.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
EMPLOYMENT DETAILS
Location: Remote
Employment Type: Full-time
Schedule: 10:00–19:00 (flexible)
Contract: Employment agreement (entity or EOR arranged per candidate location)
EQUAL EMPLOYMENT STATEMENT
Xsolla is dedicated to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, language, sexual orientation, national origin, genetics, political beliefs, disability, age, marital status, social background or other characteristics.
We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
CONTACT
If you have questions regarding our hiring practices, please contact careers@xsolla.com. For more vacancies, visit xsolla.com/careers.
Location: PL
Workplace: remote
Overview:
SOFTSWISS continues to expand the team and is looking for a Technical Account Manager to support clients of the SOFTSWISS Casino Platform. This role combines client communication, technical problem-solving, and cross-team coordination to ensure stable and effective platform operations.
About Product:
Casino Platform:
The SOFTSWISS Casino Platform is the core infrastructure operators rely on to launch, manage, and scale their online casino businesses.
You’ll contribute to mission-critical systems covering account management, game operations, responsible gaming, and regulatory compliance, in an environment where reliability, scalability, and business impact matter, working with people who build solutions operators depend on.
Purpose of the role:
The Technical Account Manager acts as the main technical contact between the Client and internal teams, ensuring smooth communication, timely resolution of technical requests, and alignment of the Casino Platform with the Client’s needs, while translating feedback into actionable product improvements.
Key responsibilities:
Coordinating communication between the Client and internal teams
Acting as the Client’s representative within the Casino Platform
Assisting the Client with technical requests/issues via the helpdesk
Performing initial troubleshooting, debugging, and issue iteration
Escalating unsolved cases to related teams
Prioritising and managing the Client’s requests and issues
Consulting the Client on their use of our product
Acting as a stakeholder for client-relevant product requests
Iterating on the client’s ideas and problems to tailor our product to their needs
Proactive monitoring of the Client’s system and its metrics, both technical and business-related
Required Experience:
Fluency or proficiency in English, at least B2 or higher
Fluency or proficiency in Russian, at least C1 or higher
Strong soft skills, focusing on communication for both technical and non-technical audiences, conflict resolution, and the ability to collaborate within cross-functional teams
Strong analytical thinking skills, including the ability to distinguish correlation from causation, the capability to identify patterns, solve complex problems, and think critically under pressure
Experience with business analysis and product management processes to align technical solutions with customer needs.
Previous work experience in large-scale software development environments, including customer-facing roles
Experience with monitoring and logging tools such as Datadog, ELK (primarily Kibana), and JIRA
Proficiency in analyzing datasets to extract actionable insights and drive decision-making
Experience with GitLab CI/CD pipelines, comprehension of data-driven systems
Good command of markup web languages (HTML, CSS)
Nice to have:
Familiarity with Agile frameworks, including SCRUM, and a solid understanding of iterative delivery.
Desire and ability to learn new concepts, tools, and methodologies.
Familiarity with Application Programming Interfaces (APIs); a basic understanding of multi-tenant architecture, knowledge of proxying, and related network concepts.
Basic knowledge of modern frontend frameworks, particularly React; Server-Side Rendering (SSR), Search Engine Optimization (SEO) principles, and responsive design practices.
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Задачи:
— Полноценная реализация поставленных задач.
— Работа с распределённой инфраструктурой из множества проектов: 400+ bare-metal серверов и 100+ виртуальных.
— Администрирование VMware (vCenter, vSphere), управление vSAN, бэкапы Veeam.
— Удалённая диагностика и траблшутинг аппаратных проблем в дата-центрах на низком уровне (KVM, iDRAC, iLO, IPMI), локализация сбойного железа и заявки провайдеру.
— Работа с контейнерами и оркестрацией: Rancher, Swarmpit, Docker, Docker Compose, перспективный переезд на k3s.
— Построение, оптимизация и поддержка пайплайнов GitLab CI для сборки и доставки (Docker / Compose / Rancher API / k3s).
— Администрирование СУБД и очередей: ClickHouse, MongoDB, MySQL, MS SQL, Redis, RabbitMQ; шардирование, репликация, отказоустойчивость.
— Построение и траблшутинг сетей, аппаратные и программные файрволы (MikroTik), управление VPN-инфраструктурой (IPsec, WireGuard, OpenVPN, Xray, Amnezia).
— Тонкая настройка веб-серверов и reverse-proxy (Nginx, HAProxy, Traefik, Cloudflare); SSL, CORS, стек TCP/IP; анализ трафика и диагностика аномалий на уровне пакетов.
— Поддержка и развитие мониторинга (Zabbix, Prometheus, Grafana): сбор метрик, дашборды, алерты.
— Автоматизация: конфигурации Ansible, скриптинг на Bash и Python.
— Поддержка корпоративного сегмента: Active Directory, MS Exchange, FileStorage, Terminal Server; взаимодействие с 1С; базовая поддержка офисной периферии и ОС пользователей; администрирование RocketChat и интеграций/алертов.
Требования:
— Linux (Ubuntu/Debian) на уровне администратора.
— Реальное понимание сети: TCP/IP, маршрутизация, DNS, NAT, SSL/CORS.
— Диагностика оборудования через IPMI/iDRAC/iLO/KVM.
— Ansible: роли, шаблоны, инвентарь, идемпотентность.
— Docker / Docker Compose на продакшене; понимание сборки образов и оркестрации (Rancher/Swarm/k3s).
— Скриптинг: уверенный Bash, Python как плюс.
— CI/CD: GitLab CI, Git.
— Опыт эксплуатации хотя бы части СУБД из стека (репликация/бэкапы), веб-серверов и reverse-proxy.
— Самостоятельность в выполнении задач и мониторинге.
Будет плюсом:
— VMware, k3s/Kubernetes, корпоративный сегмент (AD/Exchange/1C), инфраструктурная безопасность.
Условия:
— Удалённая работа с выездом в офис 1-2 раза в месяц по задачам, фултайм, оформление в штат.
— Зарплата обсуждается по результатам собеседования.
Задачи:
— собирать, анализировать и формализовать бизнес-требования, переводить их в системные и функциональные требования
— проектировать и описывать http api (openapi 3.x), json-схемы, xml/xsd-контракты
— проектировать интеграционные взаимодействия: rest, soap, grpc, асинхронные обмены через kafka / rabbitmq
— моделировать бизнес-процессы в нотации bpmn 2.0, проектировать схемы процессов (camunda / аналоги)
— разрабатывать и вести проектную документацию: er-диаграммы, диаграммы последовательностей, диаграммы развёртывания, матрицы ролей
— проектировать логические модели данных для рсубд и документо-ориентированных субд
— участвовать в архитектурных решениях: применять паттерны cqrs, transaction inbox/outbox, bff
— взаимодействовать с смэв и государственными информационными системами
— описывать требования к информационной безопасности: sso, oauth 2.0, x.509, укэп (криптопро / аналоги)
— формировать критерии приёмки, участвовать в ревью, ставить задачи на разработку и тестирование
Требования:
— опыт работы системным/бизнес-аналитиком от 5 лет, из них не менее 2 лет на уровне Senior
— высшее техническое или ИТ-образование
— уверенное владение русским языком (деловая и техническая коммуникация)
— английский — чтение технической документации
— умение читать код на java, javascript, typescript на уровне, достаточном для анализа бизнес-логики
— понимание принципов фронтенд-разработки: js-фреймворки (angular, react или vue), компонентный подход, рендеринг html
— уверенное знание субд (postgresql, oracle или аналоги): чтение ddl, написание sql-запросов
— опыт работы с документо-ориентированными субд (mongodb / аналоги)
— опыт работы с полнотекстовым поиском (opensearch / elasticsearch)
— понимание принципов работы резидентных бд (redis / аналоги)
— разработка и документирование http api по спецификации openapi 3.x
— разработка и валидация json-схем
— чтение и анализ xml/xsd
— понимание принципов трансформации xml ↔ json
— знание протоколов soap и grpc
— моделирование процессов в нотации bpmn 2.0 (чтение bpmn / epc)
— понимание принципов работы процессных движков: деплой схем, создание экземпляров процессов, управление контекстом, externaltask (camunda / аналоги)
— понимание архитектуры apache kafka: публикация, чтение, consumer groups, партицирование
— понимание отличий kafka от rabbitmq и сценариев применения каждого
— практическое применение паттернов: cqrs, transaction inbox / outbox, bff
— знакомство с фреймворками togaf и нотацией archimate
— базовое понимание kubernetes, docker, git, ci/cd пайплайнов
— опыт работы с системами мониторинга и журналирования: prometheus, grafana, elk/opensearch
— понимание принципов работы nginx / reverse proxy
— опыт работы с протоколом s3 (minio / aws s3 / аналоги)
— знакомство с hdfs, ceph
— sso, oauth 2.0, openid connect
— сертификаты x.509, pkcs7, cades
— усиленная квалифицированная электронная подпись (укэп)
— навык создания и ведения: описание информационного обеспечения, логическая модель данных, er-диаграммы, диаграммы последовательностей (uml), диаграммы развёртывания, матрицы ролей
Условия:
— рыночную зарплату и премии
— драйвовые задачи и ресурсы для их реализации
— гибридный режим работы: можно работать удаленно или в современном офисе в центре
— преимущества аккредитованной it-компании
— материальную помощь в случае важных событий в жизни
— корпоративное обучение у топовых провайдеров и доступ к онлайн-библиотеке
— корпоративные тренировки и спортивные активности - бег, футбол, волейбол, баскетбол, теннис и другие
— комьюнити по интересам
— скидки от партнеров на дмс, связь, развлечения, подарки, спорт и т.д.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Location: Washington DC
About the department
The Customer Support Team resolves complex issues and answers technical inquiries across various channels, supporting users from individual bloggers to global enterprises. At Cloudflare, Technical Account Managers (TAMs) provide high-level support, ensuring a seamless customer experience. As the eyes and ears of the company, TAMs relay customer feedback to drive service improvements and future product development.
What you'll do
The Technical Account Manager (TAM) owns the post-contract support experience for Cloudflare’s top Enterprise customers, ensuring smooth operations and resolving technical challenges. As the primary technical contact, the TAM manages support interactions, escalations, and proactively advocates for customer needs. Collaborating with Customer Success and Account teams, they provide recommendations aligned with customer roadmaps and technical requirements.
Success in this role requires strong customer service, leadership, and problem-solving skills, along with a solid understanding of Layer 3 and 4 networking. TAMs specializing in Network Services work closely with customers to optimize their Cloudflare configurations and address key support needs.
Responsibilities
Serve as primary technical support contact.
Maintain a cooperative relationship with all cross-functional resources, such as product, engineering, and customer account teams comprising Account Executives, Customer Success, Professional Services, and Partners throughout every sales phase.
Collaborate with the Account Team, as well as Engineering and Product, to help ensure high customer satisfaction by providing world-class dedicated support throughout the entire life of the customer partnership.
Provide product and engineering teams with customer feedback to help identify Support challenges and opportunities.
Have a holistic and dynamic view of customer’s environment and use of Cloudflare products, including the customer deployment topology, expert resolution for all support issues, and proactive advice for long-term improvements.
Create and deliver Quarterly Support Reviews including SLA adherence, top ticket drivers, ticket deep dives, and incident reviews.
Ability to travel up to 25% of the time.
Ability to work one weekend every quarter.
Proactively engage with the account team during strategic deal closure and throughout the lifecycle of the customer.
Point of escalation during business hours, and backup point of escalation for Cloudflare TAMs in other regions during their off hours.
Understand client sentiment, own internal and customer facing escalations, and provide product support.
Ensure support tickets are solved in a timely manner.
Maintain and expand working technical knowledge of Cloudflare products.
Single threaded owner of technical support issues, working with backend teams as needed.
Work with global TAM’s to ensure coverage on critical issues.
Ensure rapid Incident response.
Assist with preparing and communicating CSRs and formal documentation for incidents and major issues.
Examples of desirable skills, knowledge and experience
Understanding of networking and routing protocols (BGP, OSPF, IPSec, GRE, etc).
Experience in security products and technologies (e.g Firewall, IPS, DDoS).
Experience in system integration and multi-vendor environments & data center deployments.
Basic troubleshooting skills (e.g. traceroute, WireShark, dig, cURL, etc.) towards identifying and escalating to the necessary teams to drive towards a solution.
Minimum 8 years of previous experience in a customer-facing team with technical account management responsibilities.
Have the business acumen of working with Fortune 500 companies and their leadership team.
Fundamental understanding of how the Internet works, e.g. the OSI Model, Application and Network security, what a proxy is and how it works.
Passionate about Cloudflare products, helping customers, and building strong relationships across organizations.
Compensation
Compensation may be adjusted depending on work location.
For Washington D.C. based hires:
Estimated annual salary of $$99,000-136,000$$
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Задачи:
— Обеспечивать доступность и отказоустойчивость продукта в условиях блокировок и сетевых ограничений
— Развивать и поддерживать систему мониторинга и алертинга (Prometheus + Grafana)
— Автоматизировать сборку, деплой и выстраивать CI/CD процессы
— Поддерживать и развивать внутренние сервисы компании (HR-инструменты, антифрод)
— Расследовать инциденты на прод-окружении, выдвигать и проверять гипотезы
Требования:
— Опыт администрирования Linux «руками», работы с Bare Metal и production-инфраструктурой
— Отличное понимание сетей (TCP/IP, DNS, HTTP(S), Proxy) и Nginx
— Опыт работы с Docker, GitHub Actions (или другими CI/CD), Python / Bash
— Опыт работы с мониторингом (Prometheus, Grafana)
— Прагматичный подход: адекватное отношение к отсутствию Kubernetes (работаем с Docker)
— Базовый английский для чтения технической документации
— Опыт единственного DevOps в небольшой компании или бэкграунд в разработке (SRE)
— Опыт работы с MongoDB и ClickHouse
Условия:
— Оформление по ТК РФ в аккредитованной IT-компании
— ДМС со стоматологией
— Компенсация профессионального обучения (100%), английского (100%) и спорта/хобби (50%)
— Предоставление необходимого оборудования
— Гибкий график (начало дня с 8:00 до 11:00)
Задачи:
— Обеспечивать доступность и отказоустойчивость продукта в условиях блокировок и сетевых ограничений
— Развивать и поддерживать систему мониторинга и алертинга (Prometheus + Grafana)
— Автоматизировать сборку, деплой и выстраивать CI/CD процессы
— Поддерживать и развивать внутренние сервисы компании (HR-инструменты, антифрод)
— Расследовать инциденты на прод-окружении, выдвигать и проверять гипотезы
Требования:
— Опыт администрирования Linux «руками», работы с Bare Metal и production-инфраструктурой
— Отличное понимание сетей (TCP/IP, DNS, HTTP(S), Proxy) и Nginx
— Опыт работы с Docker, GitHub Actions (или другими CI/CD), Python / Bash
— Опыт работы с мониторингом (Prometheus, Grafana)
— Прагматичный подход: адекватное отношение к отсутствию Kubernetes (работаем с Docker)
— Базовый английский для чтения технической документации
Будет плюсом:
— Опыт единственного DevOps в небольшой компании или бэкграунд в разработке (SRE)
— Опыт работы с MongoDB и ClickHouse
Условия:
— Оформление по ТК РФ в аккредитованной IT-компании
— ДМС со стоматологией
— Компенсация профессионального обучения (100%), английского (100%) и спорта/хобби (50%)
— Предоставление необходимого оборудования
— Гибкий график (начало дня с 8:00 до 11:00)
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Lisbon, Portugal
Role Summary
Cloudflare MCP Server Portals give organizations a secure, centralized way to connect AI agents to internal and third-party tools. As a Senior Systems Engineer on the MCP Portals team, you will lead the design, delivery, and operation of distributed systems that authenticate users, manage OAuth credentials and sessions, enforce Zero Trust policies, and proxy MCP traffic across Cloudflare's global network. You will own complex projects across service boundaries, make architectural tradeoffs for your area, and help other engineers deliver reliable, secure changes. You will work closely with engineers and product managers across Access, Gateway, and Developer Platform teams as the protocol and product evolve. We are looking for a hands-on engineer who can bring clarity to ambiguous systems problems and take responsibility for outcomes in production.
Role Responsibilities
Lead the design, implementation, and operation of globally distributed services that connect MCP clients to authorized upstream MCP servers.
Own complex features and service improvements from problem definition and design through implementation, rollout, observability, and production support.
Shape technical decisions for MCP Portals, including service boundaries, security controls, compatibility, and tradeoffs among reliability, latency, and resource use.
Evolve our implementation as the MCP specification changes, planning safe migrations for existing customers and integrations.
Design and review authentication and authorization flows involving Cloudflare Access, OAuth, identity, credential handling, and delegated access to upstream services.
Improve the reliability and scalability of multi-tenant systems built on the Cloudflare Developer Platform, using production data to identify and prioritize work.
Strengthen observability through structured logs, metrics, traces, dashboards, and actionable alerts; participate in production support and incident response.
Lead investigations of complex customer issues across services and teams, identify root causes, and drive fixes that prevent recurrence.
Review designs and code, mentor engineers, and raise the quality of testing, deployment, and operational practices on the team.
Partner with product, security, and engineering teams to turn customer needs and emerging standards into maintainable product capabilities.
Role Requirements
Must Have Skills
6+ years of experience building and operating distributed systems, backend services, network services, or infrastructure products in production.
Demonstrated ownership of complex production services or projects, including architecture, implementation, rollout, and operational outcomes.
Strong programming skills in TypeScript, JavaScript, Go, Rust, C++, or another language used to build production services.
Deep understanding of HTTP, APIs, proxies, streaming connections, and distributed-systems failure modes.
Experience with authentication and authorization technologies such as OAuth 2.0, OpenID Connect, JWTs, PKCE, or policy-based access control.
Experience designing or operating security-sensitive systems, with sound judgment about identity, authorization, credential handling, concurrency, and state management.
Ability to diagnose difficult production issues using logs, metrics, traces, error reporting, and customer-provided evidence, then drive durable fixes.
Experience making backward-compatible changes to live systems and managing the risks of deployment and migration.
Clear written and verbal communication skills, with the ability to explain technical tradeoffs, influence decisions across teams, and mentor other engineers.
Applicants should provide a resume or CV describing relevant engineering, technical leadership, and operational experience.
Nice to Have Skills
Experience with the Model Context Protocol
Familiarity with the Cloudflare Developer Platform or other serverless edge-computing platforms.
Experience building gateways, forward proxies, identity systems, developer platforms, or Zero Trust and data loss prevention products.
Compensation
Compensation may be adjusted depending on work location.
For Portugal based hires: Estimated annual salary of €66,000-91,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Задачи:
— Написание и оптимизация Dockerfile, сборка собственных Docker-образов (в том числе multi-stage сборки, уменьшение размера и повышение безопасности образов).
— Проектирование, разработка и сопровождение CI/CD-пайплайнов на базе GitLab CI: автоматизация сборки, тестирования и доставки приложений в тестовые и production-окружения.
— Развёртывание, настройка и сопровождение сервисов с использованием Docker и Docker Compose (Redis, RabbitMQ, MinIO, PostgreSQL, Nginx и др.).
— Администрирование Linux-серверов на уровне production: развёртывание и обновление ОС, диагностика (в том числе на уровне процессов, памяти, сети), тюнинг производительности, обеспечение безопасности.
— Настройка и сопровождение Nginx в качестве веб-сервера и reverse-proxy, работа с DNS (настройка записей и зон, диагностика проблем разрешения имён).
— Администрирование PostgreSQL: развёртывание, конфигурирование, резервное копирование и восстановление, контроль производительности и репликации.
— Работа с облачными платформами МТС (MTS Cloud / МТС Web Services) и/или Yandex Cloud: развёртывание и сопровождение облачной инфраструктуры, управление ресурсами, сетями, хранилищами и доступом.
— Участие в регламентных работах, обновлениях и плановых технических окнах.
— Обеспечение бесперебойной работы и отказоустойчивости сервисов: контроль доступности, стабильности и производительности в production-среде.
— Проактивное выявление узких мест (bottlenecks), оптимизация производительности и capacity planning: прогнозирование нагрузки и планирование ресурсов.
— Снижение рутинного труда (toil reduction) и автоматизация операционных задач (bash, Python, IaC).
— Разработка и актуализация runbooks, инструкций и базы знаний для команд поддержки (L1/L2).
— Участие в ревью и поддержании актуальности планов аварийного восстановления (DRP).
— Взаимодействие с командами разработки: помощь в отладке, оптимизации процессов доставки, консультации по Dockerfile, GitLab CI и лучшим практикам надёжности.
— Управление секретами и доступами, поддержка тестовых и production-окружений.
Требования:
— Диплом о высшем образовании.
— Опыт работы на аналогичной позиции от 3-х лет.
— Уверенное владение RedOS (или аналогичные системы): развёртывание, настройка, администрирование, работа с подсистемой аудита и средствами защиты информации (соответствие требованиям ФСТЭК, 4 уровень доверия).
— Продвинутый уровень администрирования Debian/Ubuntu, CentOS/Rocky (и аналогичные RPM-based дистрибутивы) в production-среде.
— Уверенное владение Docker, Docker Compose, создание и оптимизация собственных образов (multi-stage сборки).
— Желательно понимание Kubernetes, Helm: компоненты кластера, деплоймент приложений, диагностика.
— Желательно знание Cilium (CNI/eBPF): настройка сетевых политик, балансировка, наблюдаемость (Hubble).
— Желательно знание Longhorn: распределённое блочное хранилище, управление PV, снапшоты, репликация, бэкапы.
— Уверенное владение GitLab CI: проектирование, разработка и сопровождение пайплайнов.
— Желательно знание ArgoCD и GitOps-подхода.
— Уверенное владение Git: ветвление, merge-request, code review.
— Уверенное владение Nginx: reverse-proxy, балансировка, TLS/SSL, проксирование веб-приложений.
— Хорошее понимание PostgreSQL: развёртывание, конфигурирование, резервное копирование и восстановление, репликация, мониторинг, базовая оптимизация запросов.
— Уверенное владение Redis: развёртывание, конфигурирование, очереди, мониторинг.
— Уверенное владение RabbitMQ: развёртывание, конфигурирование, очереди, мониторинг.
— Уверенное владение ELK (Elasticsearch, Logstash, Kibana): сбор и анализ логов.
— Уверенное владение Bash.
— Опыт написания скриптов автоматизации на Python.
— Желательно опыт работы с Jira, системами класса Service Desk: ведение задач, тикетов, взаимодействие в рамках ITSM-процессов.
— Знание Vault, Consul, Packer.
Условия:
— Формат работы: full-time (пн-пт), гибрид: 3 дня удаленно, 2 дня в офисе (м. Шоссе Энтузиастов).
— Работа в штате надежного работодателя, все соцгарантии.
— Собственные медицинские центры, скидка 50% на услуги для сотрудника и прямых родственников.
— Предоставление оплачиваемых дней по семейным событиям.
— Спортивные тренировки и мероприятия.
В компании Астра требуется ведущий разработчик для работы над платформой Backman, предназначенной для автоматизированного резервного копирования и восстановления TantorDB. Проект реализован на Python с планами перехода на стек Go. Основные обязанности включают проектирование и разработку компонентов control-plane на Python и Go, таких как API, сервисы управления состояниями и планировщики асинхронных операций. Также необходимо создавать и поддерживать агенты для автоматизации жизненного цикла бэкапов PostgreSQL-кластеров, включая настройку WAL-архивирования, управление различными типами бэкапов с поддержкой WAL-G, восстановление данных с возможностью point-in-time recovery и мониторинг операций в реальном времени. В задачи входит реализация механизмов оркестрации ресурсов с учетом мультиарендности, изоляции namespace и RBAC, интеграция систем мониторинга и логирования (OpenTelemetry, Prometheus, Grafana), разработка и поддержка S3 proxy сервиса для валидации SigV4 подписей и обеспечения безопасного доступа к объектным хранилищам. Важна активная работа в архитектурных обсуждениях, взаимодействие с командами разработки баз данных и DevOps, проведение code review и формирование инженерных стандартов. Требования включают уверенный опыт коммерческой разработки на Python и Go, умение писать поддерживаемый и структурированный код с соблюдением принципов чистого дизайна и идиом языков, опыт создания long-running сервисов и control-plane компонентов, знание PostgreSQL как управляемого сервиса (репликация Patroni, WAL-архивирование, point-in-time recovery, резервное копирование с WAL-G и pg_basebackup). Необходим опыт работы с облачными хранилищами и S3-совместимыми API (MinIO, AWS S3, Cygnustech), CI/CD пайплайнами и Docker, а также интеграции мониторинга и логирования. Важно понимание сетевой изоляции, безопасной передачи данных и аутентификации в распределенных системах, способность самостоятельно решать сложные инженерные задачи и принимать технически обоснованные решения для обеспечения надежности системы бэкапов. Знания Python и Go требуются для поддержки и миграции существующего решения.
Задачи:
— развёртывать, настраивать и сопровождать Langfuse в защищённых контурах Банка, включая настройку зависимых компонентов: PostgreSQL, ClickHouse, Redis и объектного хранилища;
— организовывать интеграцию с Apache Kafka: создавать и сопровождать топики, настраивать ACL, consumer groups, retention, репликацию, DLQ/retry-механизмы, мониторить Kafka lag;
— поддерживать потоки телеметрии моделей: результаты работы классических ML-моделей, LLM traces, события RAG-пайплайнов, метрики качества, технические логи и алерты;
— развёртывать и эксплуатировать сервисы в Kubernetes/OpenShift: namespaces, RBAC, Secrets, ConfigMaps, Ingress, resource limits/requests, autoscaling и сетевые политики;
— разрабатывать и сопровождать Helm-чарты, Kubernetes-манифесты и шаблоны конфигурации для dev/test/preprod/prod-контуров;
— строить и поддерживать CI/CD- и GitOps-конвейеры: сборка, тестирование, сканирование, публикация артефактов, деплой и rollback;
— автоматизировать инфраструктуру и конфигурации с использованием Ansible, Terraform или аналогичных средств;
— настраивать мониторинг, централизованное логирование и алертинг: Prometheus, Grafana, Alertmanager, ELK/Opensearch или аналоги;
— сопровождать и проводить первичную оптимизацию PostgreSQL, ClickHouse, Redis, Kafka, Nginx/Ingress и смежных инфраструктурных компонентов;
— обеспечивать отказоустойчивость, резервное копирование, восстановление и планирование ресурсов платформы;
— участвовать в разборе инцидентов, готовить RCA, runbook’и и мероприятия по предотвращению повторных сбоев;
— обеспечивать требования ИБ: управление доступами, секретами, сертификатами, сетевой сегментацией, аудитом и устранением уязвимостей;
— вести эксплуатационную и техническую документацию по сервисам, интеграциям и процедурам сопровождения.
Требования:
— опыт работы DevOps/SRE-инженером от 5-ти лет;
— практический опыт эксплуатации Kubernetes или OpenShift в production-среде: Helm, RBAC, networking, autoscaling, диагностика и настройка ресурсов;
— уверенное знание Linux, Docker, Git, Bash и основ сетевого взаимодействия: TCP/IP, DNS, HTTP(S), TLS, reverse proxy;
— практический опыт работы с Apache Kafka: топики, партиции, репликация, consumer groups, ACL, retention, мониторинг и устранение инцидентов;
— опыт построения и сопровождения CI/CD-пайплайнов на Jenkins, GitLab CI, TeamCity, Argo CD или аналогичных инструментах;
— знание и практическое применение Ansible, Terraform либо других IaC-инструментов;
— опыт настройки мониторинга и observability: Prometheus, Grafana, Alertmanager, централизованное логирование, трассировка;
— опыт эксплуатации PostgreSQL; понимание принципов работы ClickHouse и Redis;
— умение автоматизировать рутинные операции с помощью Python и Bash;
— понимание принципов высоконагруженных и распределенных систем;
— знание подходов к безопасной эксплуатации: управление секретами, сертификатами, доступами, уязвимостями и журналированием действий;
— навыки технической коммуникации: взаимодействие с командами разработки, архитекторами, ИБ, администраторами платформы и владельцами интеграций.
Будет плюсом:
— опыт работы в крупных FinTech-компаниях;
— знание Groovy.
Условия:
— уровень зарплаты обсуждается индивидуально, есть доплаты за менторство и профактивности;
— долгосрочные проекты от российских заказчиков, возможность менять направления, прозрачная система Performance Review;
— релокейт между офисами, выбор формата работы (удалённо, офис, гибрид), адаптация для новых сотрудников;
— доступ к корпоративному порталу, митапам, конференциям (и как гость, и как спикер);
— ДМС со стоматологией, частичная компенсация спорта, бесплатный английский, оплачиваемый отпуск и больничные;
— тимбилдинги, детские праздники, внутренние мероприятия;
— офисы в Москве, Санкт-Петербурге, Казани, Нижнем Новгороде, Самаре.
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore / Sydney
About the Team
The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.
What You'll Do
Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced
Technical
Support Engineer
for Application Services/Performance
to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's App Services solutions with confidence.
Serve as a trusted technical advisor for our Enterprise customers, responding to and resolving inquiries and incidents related to Application Services/Performance, while delivering timely, high-quality and personalized assistance.
Work directly with customers to diagnose, troubleshoot and resolve complex technical issues involving DNS, HTTP Errors, IAM, Load Balancing, Caching, CORS, SSL/TLS, Network, and other Application Services/Performance related configurations.
Work with Engineering and Operations teams to remediate issues, suggest steps to mitigate, and apply the appropriate mitigation, when applicable.
Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
You have a solid grasp of problem-solving with command line tools (dig/traceroute/curl/tcpdump).
You have experience writing scripts in Bash, Python, JavaScript, or other scripting language.
You have experience installing and configuring web servers like Apache, Nginx, and IIS.
Work with Engineering and Product teams to improve products and tools.
What We're Looking For
You must have a minimum of 4 years’ experience working as a Technical Support Engineer supporting globally distributed reverse-proxy CDN platforms, with hands-on expertise in content caching, performance optimization, traffic routing, and edge delivery services similar to Cloudflare’s core network offerings.
Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers.
Strong customer service orientation and communication skills, both written and verbal.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Strong understanding of L4/L7 protocols and concepts including, TCP/UDP, DNS, HTTP/S, IAM, Load Balancing, Caching, CORS, SSL/TLS, Network with a particular focus on Anycast concepts.
Have experience using online diagnostic and monitoring platforms — including DNS lookup tools, global ping and traceroute testers, SSL/TLS configuration analyzers, and synthetic transaction or real-user monitoring services — to troubleshoot DNS resolution, network latency, certificate issues, and global service availability problems.
Have experience using investigative observability tools such as Kibana, Grafana, Zabbix, Sentry, and live log-tailing utilities to analyze logs, trace issues, and pinpoint root causes of performance or reliability problems.
Confident with command line and tools, including curl, dig, traceroute, openssl, git.
Experience in a web development and / or hosting environment such as installing and configuring web servers like Apache, Nginx, Caddy and IIS.
You are competent at writing scripts in Bash, Python, JavaScript or other scripting language.
You have worked with PostgreSQL, MySQL, MS SQL, and other database servers.
Bachelor’s degree in Computer Science, Cybersecurity, or a related field (or equivalent experience).
Bonus Points For
Experience in a shift-based or global support environment.
Familiarity with SLA/KPI metrics and real-time queue management.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Yerevan, Armenia
Workplace: onsite
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a dedicated Senior Software Engineer to join our team in Armenia!
About the role:
We are looking for a senior generalist engineer. You will work across PHP, AngularJS, Go, Node, and SQL. Strong in PHP, able to pick up Go and Node as needed, able to work in a system you did not write.
You own features from design to production, write short design docs before non-trivial work, and work directly with product and QA. You already use agentic coding tools daily.
Senior here is not about years of experience. It is about how you operate, technically and with people:
Takes the hard tasks.
Picks up the unclear, risky, or unpopular problem and drives it until it is working in production for real users. Done means live, not a ticket status.
Flexible in solutions.
Has more than one way to solve a problem and chooses based on constraints, not habit.
Moves fast when it matters.
Knows when to ship quickly and when to slow down, and can tell the difference.
Communicates.
Explains decisions clearly, keeps people informed, raises problems early instead of late.
Gives and takes feedback.
Direct, specific, constructive. Not defensive when the feedback comes back.
Owns outcomes.
Not just the code, but whether the thing actually works for the people using it.
What you'll get to do:
Build and ship features across the stack: data model, API, UI.
Help split the monolith into services: define service boundaries, plan data migrations, roll out changes step by step without downtime.
Modernize legacy code where it pays off.
Write short design docs for non-trivial changes.
Own what you ship: monitoring, alerts, fixes.
Design schemas, write efficient queries, build reports operators depend on.
Review code and mentor.
What we're looking for:
Solid experience building and running production software at a senior level.
Strong in PHP; able to pick up Go and Node as needed.
Solid with relational databases: schema design, query performance, migrations on live data.
Experience improving a large legacy codebase incrementally.
Usage of agentic AI coding tools daily. You can show us how you plan work for an agent, where you trust it, and where you don't.
Writing tests and treating correctness especially seriously where money, commissions, and reporting are involved.
Writing clear design docs, tickets, and PR descriptions.
Communicating directly with product, QA, and non-technical stakeholders.
Working English, spoken and written.
Nice to have
Splitting a monolith into services in production.
Kubernetes and Cloudflare in daily operations.
LLM-backed features: pipelines, evaluation, self-hosted open-weight models, MCP servers.
Applied ML in production (recommendation or scoring).
Payments, fintech, or iGaming.
Web scraping at scale, anti-bot handling, proxies.
Here's what we offer:
Start with 24 days of annual leave, with 2 additional days added each year, up to 34 days by your fifth year with us.
Benefit from two Free Fridays each year, limited to one per quarter.
Access online learning platform like Udemy for Business, and a budget for external training.
Daily catered lunch or monthly lunch allowance.
Private Medical Subscription.
Gym allowance.
Parking
Team-building activities in various locations.
Location: Los Angeles, USA
Technical Product Managers combine deep technical knowledge and experience with product leadership capabilities which are needed to enable Riot Games to deliver key products and experiences to make it better to be a player. You will develop and execute strategies on Riot's products and technologies while leading diverse teams to deliver creative solutions to our most difficult technical and experiential challenges.
As a
Principal Technical Product Manager
for VALORANT Foundations, reporting to the Director of Technical Product Management for VALORANT, you’ll identify and lead the highest-impact opportunities across the platforms that make the game predictable to build, release and operate worldwide. Foundations serves VALORANT’s engineers, artists and designers through build and release pipelines, developer tools and workflows, engine capabilities and core backend services. Working with engineering leads, game teams and central technology partners, you’ll bring independent product judgment to ambiguous problems, build support for a clear direction, and lead delivery across teams without direct authority. Your success will be measured in faster development workflows, more predictable releases, and platforms that let VALORANT grow sustainably.
Responsibilities:
Define and align product strategy for critical, cross-cutting platform areas, prioritizing outcomes that create measurable value for developers and players
Bring strategic structure and clarity to Foundations' hardest, most ambiguous initiatives so they're set up for long-term success
Lead cross-functional teams through influence, bridging engineering reality and product requirements, and driving decisions to closure across the groups that own build and release pipelines, the developer inner loop and editor, engine capabilities, and core backend services, all without direct authority
Serve as a strategic proxy for Foundations leadership, stepping in with autonomy to own high-stakes opportunities end to end
Partner deeply with engineering leads to ensure platform solutions are robust, scalable, and seamlessly integrated into developer workflows
Broker across the seam with central tech team partners, representing VALORANT's needs into shared platforms and negotiating what's owned where
Translate empathy for internal developers into infrastructure and tooling that solves genuine pain points; champion data-informed decisions
Champion AI-augmented ways of working: bring agentic tooling into the PM craft to compress cycle time and model what modern product management looks like for Foundations
Required Qualifications:
8+ years of relevant experience in Technical Product Management or a related engineering/technical field
Familiarity with the game development lifecycle: engines, art/build toolchains, live-ops workflows
Proven ability to operate at a Principal level, navigating organizational complexity to drive outcomes without direct authority
Strong technical background (CS degree or equivalent experience) sufficient to credibly debate tradeoffs with engineering leads
Experience translating open-ended or ambiguous technical capabilities into concrete product roadmaps with defined milestones and success metrics
Track record owning platform, developer-tools, or systems products with internal customers
Experience integrating agentic AI tooling into the product-management craft, using agents to shorten the loop from insight to execution
Desired Qualifications:
Experience with developer experience / platform-as-a-product domains, including internal platforms, SDKs, or CI/CD tooling
Experience operating across the studio/central-tech boundary, or in a shared-infrastructure org serving multiple teams
Hands-on familiarity with Unreal Engine and the Unreal Editor, VALORANT's engine and the primary environment its developers work in
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Lisbon, Portugal; Porto, Portugal
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
As our PostgreSQL DBA, you will be the go-to engineer for everything data-layer: index and schema design on multi-terabyte tables, query optimization for application teams, connection pooling, upgrades, and migrations. Our PostgreSQL runs on Amazon Aurora — operating a large, fast-growing fleet consistently: turning one-off procedures into reliable automation, keeping dozens of clusters healthy at once, and helping developers use the database well. You'll split your time between a support rotation for incoming developer requests and longer-cycle reliability and automation projects.
In this role, y
ou will also be responsible to:
Own day-to-day PostgreSQL operations across all production data centers: index creation on large/partitioned tables, query-plan analysis, schema reviews, data migrations.
Partner with application teams on data-model decisions — design, partitioning, retention, consolidation vs. standalone clusters — and push back with data when a design won't scale.
Operate and tune Aurora PostgreSQL: parameter groups, replicas, failover behavior, capacity planning.
Run and evolve our PgBouncer connection-pooling layer.
Turn manual runbooks into released, repeatable automation: seamless upgrade, switchover, database/user provisioning, grants management (Terraform + Ansible).
Drive incident response and RCAs for database-related issues, and land the follow-up actions.
Maintain and improve database observability (postgres_exporter, VictoriaMetrics dashboards and alerts).
Take part in the team's duty rotation handling developer requests, with protected focus time off-duty.
Requirements
Qualifications / Experience / Technical Skills
5+ years of hands-on operational PostgreSQL experience (DBA / database reliability role).
Strong command of query plans, indexing strategy, and performance work on multi-TB tables.
Production experience with managed PostgreSQL (Aurora or RDS) and a clear-eyed view of its constraints.
Working proficiency with Terraform and Infrastructure-as-Code practices; comfortable in Linux.
Experience with connection pooling (PgBouncer or similar) in production.
Practical experience with logical replication, major-version upgrades, and low-downtime migration techniques.
Scripting ability (Bash, Python or GO) and an automation-first mindset.
Experience with cloud infrastructure (AWS preferred); strong incident-management and RCA skills.
Nice to Haves
Operational exposure to ClickHouse, OpenSearch, or Redis/Valkey, Neo4j.
Kubernetes fundamentals (our poolers, proxies, and exporters run on EKS).
Experience with Vault, ArgoCD, or GitOps workflows.
Comfort using AI coding assistants to accelerate routine analysis and tooling.
Tech Stack
AWS • Aurora PostgreSQL • Kubernetes • PgBouncer • Terraform • Ansible • VictoriaMetrics • Vault • Linux
(REQ ID: 2960)
УдалённоleadRussia; Perm; Moscow
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Автоотклики