About the company:
Inwizo is a payment provider and strategic partner offering intelligent solutions and global reach to empower businesses in the digital economy. The company values a diverse team focused on making global commerce more accessible and inclusive.
About the Role:
The position is for an experienced High Risk Acquiring Monitoring Specialist in the Risk and Compliance function, focusing on card schemes rules and payment compliance. The role ensures the integrity, security, and scalability of Inwizo's operations.
What We’re Looking For:
— Minimum 3 years in compliance or risk roles within Acquiring institutions
— Experience working with merchants in the Adult industry
— Strong understanding of Card Scheme regulations (Visa and Mastercard), onboarding risk standards, and regulatory frameworks in Adult Acquiring vertical
— Experience in high risk merchant and wider low & mid risk businesses in EU and/or UK (a strong plus)
— Basic knowledge of KYC/KYB, merchant onboarding flows for low to high-risk business verticals
— Experience working with Card Schemes and regulators, including audits, reporting, and licensing support
— Hands-on expertise with multi-jurisdictional compliance and UK & EU EMI regulations (a strong plus)
— Excellent analytical, communication, and interpersonal skills
— Fluent English required; fluency in other languages is desirable
— Focused on smart compliance rather than strict rule-following
— Proactive, self-motivated, comfortable working independently in remote, international, and high-growth environments
Mission of the role
To ensure the accurate, timely, and compliant processing of payroll for multiple UK clients. The UK Payroll Executive will be responsible for managing payroll data, processing payroll transactions, supporting workplace pension auto-enrolment, responding to client queries, and ensuring all payroll activities are completed in line with UK labour laws, HMRC requirements, tax regulations, and agreed client timelines.
The role requires strong attention to detail, client service, ownership, and the ability to manage multiple payrolls and deadlines efficiently while continuously looking for ways to improve workflows through technology, AI, and automation.
Key outcomes In the first 6–12 months
Outcome 1: UK Payroll Knowledge & Process Proficiency
Develop a strong foundational understanding of UK payroll regulations and processes and confidently apply the appropriate rules when preparing and processing client payrolls.
Become fully familiar with Sleek's internal payroll platforms and processes, including HMRC submissions such as RTI, FPS and EPS, workplace pension submissions, and year-end reporting requirements including P60s and P11Ds by the third month.
Outcome 2: Accurate & Compliant Payroll Processing
Process assigned client payrolls accurately and within agreed timelines, ensuring all payroll data is complete and correctly validated before submission.
Ensure 100% compliance with agreed payroll and statutory deadlines, including payroll runs, pension auto-enrolment submissions, and applicable HMRC requirements.
Identify discrepancies or potential issues early, take ownership of resolving them, and maintain high standards of confidentiality and data accuracy.
Outcome 3: Client Service & Responsiveness
Maintain a high level of client satisfaction by providing prompt, accurate, and professional responses to payroll-related queries.
Consistently achieve a CSAT target of at least 97% month-on-month while ensuring that client queries and emails are responded to within the agreed communication SLA, with no non-reply tickets or emails left unresolved at the end of the working day.
Build trusted relationships with clients by providing clear updates, proactively following up on outstanding information, and handling difficult conversations positively when required.
Outcome 4: Team Collaboration & Process Improvement
Work effectively with the UK Payroll team and other internal departments to ensure smooth payroll operations and timely resolution of client or processing issues.
Contribute to improving payroll processes and operational efficiency by identifying opportunities to use AI, automation, payroll technology, and improved workflows to reduce manual work, improve accuracy, and increase turnaround times.
Must-have experience
Minimum 1–2 years of hands-on UK payroll processing experience.
Experience working in a bureau, outsourced payroll environment, or shared services centre is preferred.
Experience managing multiple client payroll accounts is an advantage.
Working knowledge of UK payroll processes, HMRC requirements, tax regulations, and workplace pension processes.
Experience with payroll software such as BrightPay, Xero Payroll, or similar is an advantage.
Strong attention to detail and experience working with sensitive and confidential financial information.
Proven ability to manage multiple priorities and meet strict deadlines.
Strong written and verbal English communication skills.
Comfortable working with data and payroll-related reporting and metrics.
Practical experience or strong interest in using AI tools, automation, and IT applications to improve daily workflows.
Must-have attributes
Ownership & Accountability: Takes full responsibility for assigned payrolls and client accounts, follows through on tasks without constant supervision, and proactively resolves issues or roadblocks.
Humility: Open to feedback, willing to learn, and comfortable acknowledging knowledge gaps and seeking support when required.
Structured Thinking: Able to organise multiple client payrolls, deadlines, queries, and tasks in a clear and logical manner, while using sound judgement to prioritise competing requirements.
Data Driven & Attention to Detail: Comfortable working with numbers and payroll data, with a strong focus on accuracy. Able to identify discrepancies, missing information, or inconsistencies before they impact payroll processing or clients.
Can Have Tough Conversations in a Positive Way: Able to communicate clearly and professionally when dealing with sensitive payroll issues, missing information, delays, or difficult client situations while maintaining a constructive client relationship.
AI & Tech Savvy: Energetic about adopting new software, AI tools, automation, and technology to make payroll processes more efficient and effective.
The interview process
The successful candidate will participate in the following interview stages. We anticipate the process to last no more than 3 weeks from start to finish.
TA Screen / One-way Video Interview: Shortlisted candidates will be invited to complete a one-way video interview to assess spoken and written communication, relevant UK payroll experience, motivation, and initial background.
Technical Round: A 30-minute interview and practical assessment with the Hiring Team to assess UK payroll knowledge, payroll processing experience, attention to detail, ability to work with payroll data, and understanding of UK payroll processes and deadlines.
Soft Skills Round: A 30-minute chat with a member of the leadership team to evaluate real-world work scenarios against our core behavioural values, including ownership, humility, structured thinking, communication, and ability to handle challenging situations.
Reference Verification: Prior to final offer confirmation, we will conduct one professional reference check with your recent direct manager or supervisor. To keep the process moving smoothly, this step may be initiated during the final interview stages.
Requirement for background screening
Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify:
Your education
Any criminal history
Any political exposure
Any bankruptcy or adverse credit history
We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.
Some other great things about working at Sleek
Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.
Flexibility: You’ll be able to work remotely. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year.
Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.
Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.
Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.
About PFM
Prop Firm Match Global FZCO is a platform for discovering, comparing, and selecting top proprietary trading firms. The team is fully remote and values ownership, clear communication, and practical impact.
About the department
Customer Experience team supports traders with issues, questions about firms, promotions, loyalty rewards, and payouts via Intercom, Discord, and email, ensuring fast and quality responses.
About the role
Deliver timely, accurate, and empathetic support enabling traders to confidently use Prop Firm Match while maintaining trust with customers and partner firms.
Performance objectives
Objective 1 - Deliver exceptional customer experience:
— Respond to customer inquiries across Intercom tickets, Discord, and email.
— Review and resolve customer issues end to end.
— Tailor tone and approach to each customer's situation without sacrificing accuracy.
Objective 2 - Maintain operational excellence:
— Prioritize incoming tickets and follow established workflows.
— Document cases and keep customer records up to date.
— Escalate issues to the right team when outside scope.
Objective 3 - Ensure information accuracy:
— Verify offers, promo codes, and loyalty program submissions before responding.
— Stay current on firm rules, payout information, and policies.
— Keep FAQs and internal documentation accurate and current.
Objective 4 - Support continuous improvement:
— Report bugs and flag recurring issues to Product and Development.
— Suggest workflow improvements.
— Contribute to knowledge base updates and AI training data.
What we look for
Must have:
— Minimum 2 years of customer support or client-facing experience, ideally remote and high-volume.
— Strong written communication, clear and empathetic to non-technical customers.
— Hands-on experience with Intercom or similar helpdesk/ticketing platform.
— High attention to detail verifying specifics before responding.
— Strong time management to meet response and handling time targets without sacrificing quality.
— Comfortable investigating and troubleshooting independently before escalating.
— Professional, accountable, collaborative, works well across teams without heavy oversight.
— Available to work CET-aligned hours in a fully remote, async-first environment.
Nice to have:
— Familiarity with proprietary trading firms or prop trading industry.
— Experience using AI-assisted support tools (e.g., Intercom Fin AI).
— Experience managing or responding to public reviews (e.g., Trustpilot).
— Background in fintech, SaaS, or fast-paced digital consumer platforms.
Compensation
Up to $800 - $1,300 USD per month gross.
Location & work setup
Remote worldwide with strong overlap with CET hours.
Full-time employment.
Hiring stages
— Application screening
— Video intro + role fit questionnaire (async)
— Discovery HR interview
— Real-world task based on PFM support scenarios
— Professional interview with Head of Customer Experience
— Peer & values conversation
— Informal conversation to align expectations
— Formal written offer
— Reference check before formal offer
Additional notes
Candidates not meeting every qualification but confident in excelling are encouraged to apply.
Equal opportunity employer welcoming diverse backgrounds.
Familiarity with prop trading industry and PFM mission is valued.
Candidates with experience in related areas like trading operations, customer success, compliance, support, partnerships are invited to join Talent Pool for future roles.
Role Purpose
The Head of Partnerships is responsible for the strategic leadership, direction, and management of Bravo Networks' partnership portfolio. The role ensures the development, optimisation, and performance of key partner relationships, delivering sustainable value to the network, its members, and wider stakeholders. Operating as a senior representative of Bravo Networks, the Head of Partnerships will lead the commercial and strategic engagement with insurer and service provider partners, ensuring contractual commitments are delivered, opportunities for growth are maximised, and relationships are managed effectively at all levels. The role combines strategic leadership, commercial management, data-driven insight, and stakeholder engagement to support the achievement of Bravo's business objectives.
Key Responsibilities
Develop and execute the partnerships strategy in line with Bravo Networks' overall business objectives.
Identify opportunities to enhance partner performance, strengthen commercial relationships, and drive mutual growth.
Represent Bravo Networks at a senior level with insurers, service providers, and strategic partners.
Act as a trusted advisor and relationship lead across the partnership portfolio.
Relationship Management
Lead and maintain senior-level relationships across all partner accounts.
Establish regular governance and engagement frameworks to ensure effective communication and collaboration.
Manage complex stakeholder relationships, balancing the needs of partners, members, and the wider Bravo business.
Resolve commercial or operational challenges through effective negotiation and stakeholder management.
Commercial and Contract Management
Lead the development, negotiation, and management of partnership agreements and commercial frameworks.
Ensure all contractual obligations, service commitments, and performance measures are clearly defined and achieved.
Work closely with Bravo and insurer market teams to maximise the effectiveness and value of partnership arrangements.
Identify opportunities for enhanced commercial return and strategic value creation.
Performance and Data Insight
Oversee the collection, analysis, and interpretation of partnership performance data.
Produce meaningful commercial insights and recommendations to support strategic decision making.
Monitor partner performance against agreed objectives, contractual commitments, and key performance indicators.
Utilise market intelligence and performance data to identify trends, risks, and opportunities.
Collaboration and Stakeholder Engagement
Work collaboratively with the wider Bravo leadership team, insurer market teams, operations, finance, and other key stakeholders.
Good collaboration required across the Distribution and Services Team
Ensure alignment between partnership objectives and wider business priorities.
Support business development initiatives and market-facing activities where partnership engagement is required.
Promote a culture of collaboration, transparency, and continuous improvement.
Governance and Risk Management
Ensure robust governance processes are in place across the partnership portfolio.
Monitor compliance with contractual, regulatory, and company requirements.
Identify and manage commercial, operational, and reputational risks relating to partnership arrangements.
Maintain accurate reporting and oversight of partnership activity and outcomes.
Key Accountabilities
Delivery of the Bravo Networks partnership strategy.
Management and performance of partner relationships and commercial agreements.
Achievement of partnership revenue, growth, and value targets.
Delivery of contractual commitments and service standards.
Production of meaningful data analysis, reporting, and performance insights.
Effective stakeholder engagement across internal and external audiences.
Identification and delivery of strategic partnership opportunities.
Knowledge, Skills and Experience
Essential
Significant experience in partnership, insurer, supplier, or relationship management within insurance or financial services.
Strong commercial and negotiation skills.
Experience managing senior stakeholder relationships.
Proven ability to analyse and interpret complex data and performance information.
Experience developing and managing contractual and commercial frameworks.
Strong communication, presentation, and influencing skills.
Ability to operate strategically while maintaining operational oversight.
Ability to travel for Partnership meetings and events.
Mainly London.
Desirable
Existing knowledge of insurance distribution, broker networks, or affinity arrangements.
Experience leading strategic partnership programmes.
Understanding of regulatory and governance requirements within financial services.
Leadership Behaviours
Builds trusted and credible relationships.
Thinks strategically and acts commercially.
Delivers results through collaboration and influence.
Uses insight and data to drive decision making.
Challenges constructively and seeks continuous improvement.
Demonstrates integrity, accountability, and professionalism.
Represents Bravo Networks positively and effectively both internally and externally.
Fastly is seeking a Threat Detection Analyst for the APAC region who is Japanese speaking. The role is part of the Fastly Customer Security Operations Center (CSOC) team, focusing on operational support of Fastly’s security products and services, particularly integrating and supporting agent software installed on customer systems. The position involves monitoring and analyzing customer activity with emphasis on security functions such as identifying account-takeover, Bot Attacks, and WAF administration, focusing on application layer security and web technologies. The role requires working Friday to Tuesday, 0000 - 0800 UTC (9am - 6pm AEST).
Responsibilities include:
— Ensuring security for customers and providing outstanding responses to security issues.
— Providing deep application-security expertise on escalated cases from customers and automated systems.
— Conducting continuous improvement and research to enhance customer security products and operations.
— Contributing to processes and policies to scale the organization.
— Creating and reviewing security service reports for customers.
— Creating and managing security content for customer environments.
Requirements:
— Prior experience working in a SOC environment.
— Experience with SaaS/Cloud or hybrid cloud deployments; Apache, NGINX, IIS or other web server platforms and associated application server technologies and frameworks.
— Scripting skills in Python, Java, Go, Rust, PHP, Unix/Linux Shell, C#, or other common web languages.
— Strong information security background with practical skills in application security.
— Experience in IT or security technical support, operations, or research roles.
— Unix/Linux or Windows system administration skills.
— Ability to work with limited supervision and mentor others on security knowledge.
— Fluent spoken and written English, adaptable to different audiences.
— Experience troubleshooting software products.
— Focus on delivering exceptional customer experiences.
Work hours require availability during core business hours. The position is remote based with potential to become hybrid as Fastly expands in the region. Travel to the US and internationally may be required.
Benefits include a comprehensive package starting from day one, with variations depending on country. Fastly emphasizes a positive work environment, diversity, inclusion, and support for employees' passions and causes.
Applications must be submitted through Fastly's official careers site. Fastly is an equal opportunity employer committed to a safe and welcoming work environment free of discrimination and harassment. Reasonable accommodations are available for applicants with disabilities.
HighLevel is an AI-powered business operating system providing infrastructure for agencies, entrepreneurs, and small and medium-sized businesses across more than 150 countries.
Задачи:
— Architect and ship multi-tenant, planet-scale commerce services covering checkout, subscriptions, payment orchestration, invoicing, and tax.
— Own domain models, protobuf and ConnectRPC API conventions, schema lifecycle, compatibility policies, and contract governance.
— Design resilient payment and distributed-system workflows using idempotency, retries, circuit breakers, outbox and Saga patterns, reconciliation, and graceful degradation.
— Establish auditability, observability, SLOs, incident response, disaster recovery, multi-region failover, and production excellence practices.
— Set platform standards for Kubernetes/GKE, Pub/Sub, Redis, Firestore, MongoDB, ClickHouse, CI/CD, security, compliance, and FinOps.
— Lead technical strategy through design reviews, postmortems, mentoring, hiring, interview standards, and cross-functional roadmap development.
Требования:
— 10+ years building and operating backend systems, including at least 5+ years with Go and 2–3+ years at Staff, Principal, or Tech Lead level.
— Deep expertise in protobuf, ConnectRPC/gRPC, API lifecycle management, versioning, compatibility, contract testing, and Buf.
— Strong distributed-systems knowledge, including idempotency, deduplication, ordering, backpressure, concurrency control, and event-driven architecture.
— Experience with GCP Pub/Sub, Redis, MongoDB, Firestore, ClickHouse, Kubernetes/GKE, autoscaling, multi-region topologies, and canary or blue-green deployments.
— Background in reliability engineering, testing, incident management, disaster recovery, security, PCI fundamentals, data governance, and technical documentation.
— Ability to collaborate across backend and frontend boundaries, including familiarity with Vue.js and TanStack Query.
Плюсом будет:
— Experience integrating payment service providers and local payment rails such as UPI, wallets, BNPL, cards, and 3DS2.
— Experience with active-active or multi-region systems, chaos engineering, traffic management, and OpenTelemetry at organizational scale.
— FinOps experience covering cost baselines, quotas, budget alarms, and workload right-sizing.
— Familiarity with PCI DSS, SOC 2, ISO 27001, and privacy regulations.
Условия:
— Global, remote-first organization with more than 2,000 team members across 10+ countries.
— Autonomous environment focused on initiative, ownership, clarity, and execution.
— Individual contributor role with organization-level influence and no direct reports.
— Opportunity to shape engineering standards, architecture, reliability practices, and developer workflows across teams.
About KIRA
Our mission is to make money smart, reliable and within reach for everyone. In 2019, we built the first mobile-first insurance platform accessible online by millions in Southeast Asia. Today, we are expanding to help people in Asia with spending, saving, investing, exchanging, travelling, and more, aiming to build tools for financial self-reliance using AI.
The Role
KIRA is building an AI Finance Superapp for Southeast Asia covering payments, remittance, insurance, wealth, and trading. These products handle real money, requiring reliability, regulatory compliance, and integration with third-party financial rails.
The Technical Product Lead owns a product vertical end-to-end, from strategy and outcomes through technical design, delivery, and launch. AI is used where it genuinely improves outcomes, balanced with deterministic systems for reliability, auditability, and trust.
What You'll Own
— Own a product vertical end-to-end including strategy, metrics, roadmap, priorities, and delivery.
— Shape technical design with engineering across APIs, data flows, ledgering, reconciliation, failure handling, security, and scalability.
— Drive trade-offs across correctness, speed, cost, reliability, regulatory requirements, and user experience.
— Build regulatory requirements into the product including KYC, transaction monitoring, limits, privacy, and licensing.
— Apply AI with clear evaluation, safeguards, human oversight, and failure handling.
— Ship products managing external dependencies like regulatory approvals, financial rails, and third-party partners.
— Align Engineering, Design, Compliance, Operations, Treasury, and Finance around product decisions and launch requirements.
What We're Looking For
— 5+ years of product management experience owning complex technical products from strategy through production.
— Strong technical foundation in system architecture, APIs, databases, workflows, failure modes, and distributed systems.
— Experience working closely with engineers, able to review, challenge, and contribute to technical designs.
— Experience in payments, banking, remittance, insurance, trading, or other regulated, high-consequence product domains.
— Strong product judgment and ability to make difficult trade-offs under technical, regulatory, and operational constraints.
— Experience building with LLMs or AI products, including evaluation, reliability, and understanding when AI should not be used.
Nice to Have
— Engineering or highly technical product background.
— Experience building zero-to-one fintech or consumer products.
— Experience defining evaluation frameworks for ML or LLM-powered products.
Outcome
— Clear vertical strategy and legible roadmap.
— Ships fast and clears launch blockers.
— Money is correct and users are never misled about their funds.
— AI features are valuable, predictable, and trusted.
— Trade-offs are deliberate and defensible.
— Alignment across engineering, design, compliance, and operations with minimal friction.
Location
This is a remote role hiring globally, requiring effective collaboration across multiple countries and time zones.
Language
English is the main working language; strong English communication is required.
Interview Process
— Online assessment or practical task.
— Technical interview.
— CEO / final round.
The process aims to complete within 1 week from start for strong candidates.
Mirantis, an IREN company, is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining open source innovation...
Efros Defence Operations - программный комплекс, объединяющий в себе функциональность нескольких продуктов компании.
Модуль Network Assurance включает сбор и ведение защищенной базы конфигураций сетевого оборудования, анализ на соответствие стандартам и лучшим практикам, визуализацию маршрутов трафика на карте сети, выявление известных уязвимостей по БДУ ФСТЭК, CVE, OVAL и др.
Модуль Firewall Assurance контролирует политику сетевого доступа на уровне правил межсетевых экранов, оптимизирует списки правил (ACL), выявляет аномалии и опасные конструкции.
Задачи:
— Взаимодействие с сетевыми инженерами для подготовки исследований и их утверждения;
— Разработка требований к создаваемому ПО, анализ технических заданий и обратной связи от заказчиков;
— Участие в формировании UX/UI для разрабатываемых функциональных возможностей;
— Формирование и ведение User Story от создания до реализации на основе требований;
— Сопровождение команды разработки и тестирования в процессе реализации User Story и на этапе ее закрытия;
— Участие в разработке документации продукта.
Требования:
— Высшее образование в области информационных технологий;
— Знание сетевых технологий на различных уровнях модели OSI;
— Опыт работы с сетевым оборудованием через CLI и другие интерфейсы управления;
— Понимание базовых принципов маршрутизации и фильтрации трафика;
— Умение описывать новые функциональные возможности программного продукта для разработчиков;
— Умение формулировать требования к ПО, знание их классификации;
— Стремление развиваться как специалист в предметной области;
— Активное участие в развитии продукта.
Будет плюсом:
— Понимание основ HTTP-запросов;
— Знание форматов обмена данными JSON, XML;
— Навыки работы с базами данных, знание базовых SQL и noSQL запросов;
— Навыки визуального моделирования в нотациях BPMN и UML;
— Понимание принципов микросервисной архитектуры;
— Навыки работы с ОС Linux, Docker и Kubernetes.
Условия:
— Официальное трудоустройство по ТК РФ в аккредитованную IT-компанию, белая заработная плата;
— ДМС после испытательного срока;
— Удаленная работа на территории РФ;
— Корпоративное обучение и сертификация, возможности профессионального развития и карьерного роста;
— Внутренние профессиональные сообщества и митапы для обмена опытом;
— Программа корпоративных скидок и привилегий (Best Benefits);
— Доступ к спортивной платформе FitStars;
— Совместные активности и мероприятия (вечера настольных игр, random coffee, книжный, шахматный клубы, беговой клуб в летний сезон) и другие well-being активности.
Задачи:
- Идентифицировать и привлекать новых корпоративных клиентов через исходящие продажи, рекомендации, нетворкинг, партнерства и другие каналы.
- Развивать и поддерживать сильный воронку продаж, регулярно достигать ежемесячных и годовых целей по продажам.
- Проводить поиск клиентов через холодные звонки, LinkedIn, email-кампании, нетворкинг и отраслевые мероприятия.
- Понимать бизнес клиентов, их финансовые потребности и требования к платежам.
- Представлять и продвигать продукты и услуги банка.
- Управлять полным циклом продаж от генерации лидов до закрытия сделок.
- Координировать процесс онбординга клиентов с командами Compliance, KYC/AML, Operations и Account Management.
- Поддерживать крепкие отношения с существующими клиентами, выявлять возможности для кросс-продаж и апсейлов.
- Развивать отношения с владельцами бизнеса, финансовыми директорами и другими старшими лицами, принимающими решения.
- Вести точную информацию о лидах, возможностях и активности в CRM.
- Отслеживать рыночные тренды, конкурентов и новые возможности в области финтеха, банковского дела и платежей.
- Представлять банк на конференциях, нетворкинг-мероприятиях и деловых встречах.
Требования:
- Опыт работы в B2B продажах, бизнес-развитии, банковском деле, финтехе или платежах не менее 2 лет.
- Подтвержденные достижения в выполнении планов продаж или доходов.
- Опыт работы с корпоративными клиентами, МСП или международным бизнесом.
- Глубокое понимание банковских услуг, платежей, финтеха или финансовых сервисов.
- Сильные коммерческие и аналитические навыки.
- Отличные навыки коммуникации на английском языке.
- Опыт работы с CRM системами.
Требования:
— техническое/математическое/экономическое образование
— знание Python, машинное обучение (sklearn, catboost/lightgbm/xgboost, statsmodels, numpy/pandas), визуализация и профилирование данных
— опыт работы с mlops (mlflow, dvc, git, docker), опыт организации пайплайнов обучения в виде модулей и пайплайнов в kedro/dvc/mlflow будет плюсом
— знание SQL, написание и оптимизация запросов
— опыт работы с oracle будет плюсом
— опыт работы с задачей математической оптимизации в маркетинге или operational research (SAS, Python MIP, PYOMO и аналоги) будет плюсом
Задачи:
— разработка ML-моделей для прогнозирования клиентского поведения (активация, отток, траты)
— разработка моделей персонализации категорий и размеров кэшбэка
— подготовка данных для обучения и применения моделей
— исследование новых источников данных и разработка признаков для повышения качества моделей
— проведение полного цикла обучения, валидации и внедрения моделей в промышленную эксплуатацию
— оценка качества моделей на исторических данных и в реальных пилотах
— проведение A/B тестов и анализ результатов внедрения моделей
— мониторинг качества моделей и организация процессов переобучения
Summary of Role: The Director, Case Management will lead the day-to-day operations of Orca Bio’s national case management function supporting TREGZI, our commercially available high-precision stem cell therapy. This individual will oversee a team of existing, high performing Cell Therapy Case Managers and be responsible for ensuring efficient, accurate, and empathetic case coordination across treatment centers. You will play a key role in refining Orca Bio’s post-launch customer service model and scaling the case management infrastructure. This role is a strong fit for someone who thrives in a launch-phase environment and is energized by the opportunity to shape how Orca Bio delivers exceptional customer service as it scales the safe, reliable delivery of TREGZI.
Travel Expected: up to 25%, primarily to Orca Bio office locations in the California Bay Area, or customer sites/conferences.
About Peec AI
Peec AI is the visibility platform for the age of AI search. The way people discover brands is being rewritten. ChatGPT, Claude, Google AI Mode and Copilot now sit between companies and their customers, and most brands have no idea what those models say about them. We built the platform marketing teams use to measure, understand and improve how they show up inside AI answers. We went from 0 to $15M ARR in 18 months. We're around 80 people, based in Berlin with a growing presence in New York, and we're moving fast enough that the people joining now are writing the playbook everyone after them will run. The core Peec AI product is how a brand sees itself inside AI search. Most of what it needs to become has not been built yet, and this PM will define and own it. We're looking for someone to decide what an entire product surface should be and then ship it.
What You'll Do
— Take new product areas from nothing to shipped, owning the problem end to end
— Define what a brand's presence inside AI search should look like, working directly with our founders and customers on a category that is still being written
— Go broad on the problem space before narrowing on solutions, and hold that discipline when everyone wants an answer immediately
— Partner with Data, Engineering and Design to build and launch AI-native features at scale
— Set the bar for how the product looks and feels, not just what it does
— Own the customer relationship for your product area. Discovery calls, onboardings, and see people actually use what you built
Who You Are
— 3+ building excellent software products, ideally at a startup or fast-moving company
— You have built new products rather than maintained and improved existing ones, and you can point to what you shipped
— Experience shipping AI-powered products and systems that operate at scale
— Genuine design judgement
— Technical enough to work as a peer with engineers and data scientists
— Experience in a product-led growth environment
— You operate with very little direction. You pick up an ambiguous area and come back with a direction
— Excited to be in our Berlin office five days a week
— We care more about what you have built than how long you have been building. If you have fewer than three years but the work speaks for itself, apply anyway.
Bonus Points
— A design background, or a portfolio of things you have designed yourself
— Previous founder experience
— Background in Computer Science or a technical field
— Previous experience building AI-driven or search-related products
What We Offer
— Exciting and challenging work with real impact and ownership at one of Europe's fastest-growing Series A startups
— Regular team events and off-sites
— Aggressive equity compensation package
— Paid Dinner & Uber home when working late
— The most beautiful office space and work environment in Berlin
Synthesia Roleplay Sessions is a training tool that lets people practice real conversations with AI avatars. Instead of just watching training videos, learners do interactive roleplay exercises, like practicing a sales pitch or handling a customer complaint with an AI coach. The AI gives instant feedback so people know what they did well and what to improve. Managers can use a dashboard to track which employees have completed their training, see how well they performed, and measure if the training actually improved their skills. The whole platform is built around learning by doing rather than just passive video watching.
For your ML engineer role, you'd be building the AI engine that makes the coaching work. That means creating the models that listen to what learners say during roleplay, score their performance, generate helpful feedback in real time, and decide how the AI avatar should respond next based on what the learner does. This is an applied ML position, not a research one. We expect you to have a good understanding of ML but on the other side to be a good product-focused software developer as you will be expected to work on different products.
Please bring with you:
— Ability to apply your machine learning knowledge to solve real product problems.
— At least seven (7) years of experience as a software engineer, with at least 2 years at senior level.
— Experience in a high-performing engineering team operating at scale, whether in a scale-up or established organisation recognised for strong engineering culture.
— Strong alignment with commercial success.
— Pragmatism and bias towards action.
— Comfort with fast iteration.
Why join us?
— We’re living the golden age of AI.
— Our culture is focused on building and empowering people to work fast.
— Serving 50,000+ customers including 50% of the Fortune 500.
— Proprietary AI technology built in-house by world-class AI researchers and engineers.
— Commitment to AI safety, ethics, and security.
The hiring process includes:
— Tech Recruiter Interview (30-40min) covering technical background and experience.
— Delivery and Impact Interview (60min) deep dive into past projects and impact.
— Technical Rounds including Work Scenario Round (75-90min) and System Design Technical Discussion (60min).
— Leadership Retrospective (60min) discussing collaboration, growth, and role expectations.
— Final debrief leading to offer or end of process.
Other important info:
— Preference for role based in-office or remote in UK, Germany, Switzerland or Ireland, with possible support for remote workers elsewhere in Europe.
— Salary starts at EUR/GBP/CHF 120,000 base plus RSUs.
— Full-time employment only, no contractors.
— 25 days of leave plus local holidays.
What you’ll do
Participate in the Master Class Program designed to pivot experienced professionals into Life Sciences Consulting.
Own key workstreams on customer-facing engagements early in the program to create high-impact business solutions.
Collaborate with team members at all levels of Veeva to accelerate consulting skills development.
Contribute to building effective business and operational improvement strategies powered by Veeva’s industry insights and technology.
Support initiatives focused on speeding drug development, launching treatments more effectively, and shaping optimal customer engagement.
Who you are
You are graduating with an advanced degree or have 3-5 years of industry experience.
You are excited to pivot your career into consulting for the Life Sciences industry.
You are eager to join a program with an anticipated start date of April 2027.
Requirements
Advanced degree or 3-5 years of industry experience in a relevant field.
Interest in transitioning into Life Sciences Consulting through the Master Class program.
Ability to contribute to customer-facing engagements and collaborate across teams.
Benefits & perks
Structured Master Class program designed to accelerate consulting skills development.
Exposure to industry-leading software, data, AI, and consulting expertise.
Team description
Veeva Business Consulting combines deep domain knowledge with innovative technology to help Life Sciences companies work more efficiently and connectedly.
The team focuses on speeding drug development, launching treatments, and shaping stakeholder engagement using Veeva’s industry insights and technology.
Location
France (Master Class program, anticipated start April 2027).
Banco Plata is a major fintech platform in Latin America operating under the Open Finance principle.
Languages required: Spanish (fluent), English (professional working proficiency).
Задачи:
— Обработка входящих запросов и тикетов клиентов.
— Ответы на вопросы клиентов и предоставление точной информации.
— Помощь клиентам в решении вопросов, связанных с онбордингом и использованием продукта.
— Эскалация сложных вопросов соответствующим внутренним командам.
— Отслеживание и сопровождение открытых запросов до их решения.
— Поддержание ясной коммуникации с клиентами на протяжении всего процесса.
— Ведение точной информации о клиентах и истории коммуникаций в HubSpot.
— Обновление статусов клиентов и тикетов.
— Отслеживание открытых проблем и обеспечение их решения.
— Сбор повторяющихся вопросов и проблем клиентов и передача их соответствующим командам.
— Помощь в улучшении внутренних процессов на основе обратной связи клиентов.
Требования:
— Опыт работы от 1 года в Customer Support, Customer Success, Onboarding, Account Management, Operations или аналогичной роли.
— Опыт работы с тикетами, запросами клиентов или очередями поддержки.
— Опыт работы с SaaS, fintech, платежами, банковскими или другими B2B технологическими продуктами будет плюсом.
— Хорошие письменные и устные коммуникативные навыки на английском и русском языках.
— Хорошие организационные навыки и внимание к деталям.
— Способность одновременно обрабатывать несколько запросов клиентов.
— Опыт работы с CRM или системами тикетов будет плюсом.
— Уверенность в работе в быстрорастущей стартап-среде.
— Уровень английского B2+ (письменно и устно).
Будет плюсом:
— Опыт в fintech, платежах, банковском деле, FX или кросс-граничных платежах.
— Понимание процессов KYB/KYC или онбординга.
— Опыт работы с международными клиентами.
— Опыт работы с HubSpot или аналогичными CRM/системами поддержки.
Условия:
— Работа в международной fintech компании, работающей в Африке, MENA и Азии.
— Получение практического опыта в fintech, платежах, онбординге и операциях с клиентами.
— Тесное взаимодействие с командами Product, Compliance и Operations.
— Возможность роста в роли Customer Success, Account Management или Operations по мере масштабирования компании.
ОБЗОР ПОЗИЦИИ
Мы развиваем международную платежную платформу и ищем Business Development Manager, который будет отвечать за развитие партнерской сети трейдеров и привлечение новых платежных провайдеров. Важно: нам нужен не классический cold-outbound BizDev, а человек с уже существующей network в payments — PSP, payment providers, traders, brokers и другими участниками рынка.
Задачи:
— Поиск и привлечение новых PSP, payment providers, acquirers, banks и других платежных партнеров;
— Построение и развитие долгосрочных отношений с платежными провайдерами;
— Поиск платежных решений под конкретные рынки и потребности клиентов;
— Проведение переговоров по коммерческим условиям, комиссиям, лимитам и settlement;
— Сбор и анализ предложений от платежных партнеров;
— Координация процесса от первого контакта до интеграции провайдера;
— Работа с существующей сетью платежных партнеров и развитие новых направлений;
— Постоянное отслеживание рынка и поиск новых payment methods и payment solutions;
— Взаимодействие с Product, Operations, Compliance и Integration командами.
Направление Traders (работа с traders, brokers, payment specialists):
— Поиск и развитие партнерств с traders;
— Выстраивание взаимовыгодной модели сотрудничества;
— Подключение новых payment channels через партнерскую сеть;
— Работа с объемами, условиями и коммерческой моделью;
— Развитие существующих партнеров и увеличение объемов.
Требования:
— Опыт работы в Payments / PSP / Fintech;
— Наличие собственной сети контактов среди PSP, payment providers, acquirers, brokers или traders;
— Хорошее понимание платежной инфраструктуры;
— Опыт проведения B2B-переговоров;
— Умение самостоятельно находить и подключать новых партнеров;
— Сильные networking и communication skills;
— Английский язык — рабочий уровень.
Будет плюсом:
— Опыт работы с CIS;
— Знание local payment methods;
— Опыт работы с iGaming / fintech;
— Наличие собственной партнерской сети и действующих коммерческих контактов;
— Опыт работы с processing volume и payment flows.
Условия:
— Фиксированный оклад + бонусы / комиссия за привлеченных партнеров и объемы;
— Полностью удаленный формат работы;
— Международный fintech-проект;
— Возможность самостоятельно развивать партнерскую сеть;
— Высокий потенциал дохода в зависимости от результатов.
Удалённо
Зарплата не указана
Удалённо
800 – 1 300 $
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