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Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design—we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand. We’re looking for a Senior Creative Project Manager to join our London team. This is a hybrid role working 3 days a week from our London HQ. In this role, you’ll help us lead the end-to-end delivery of creative projects across diverse briefs—from fast-turnaround sprints to global, multi-channel campaigns—while driving studio operations and process improvements. This is a 12 month fixed term contract. What You’ll Be Doing You’ll be joining the Creative Studio team. Reporting into the PMO Lead, you'll work alongside Creative, Campaign, Design, and Creative Operations functions to power our in-house marketing and creative output. Here’s what your day-to-day might look like: Campaign & Project Delivery Lead the end-to-end delivery of creative briefs—ranging from high-volume growth marketing and CRM sprints to complex, multi-market campaigns including AV and TVC. Develop accurate project plans, timelines, and milestones while managing budgets and resources to ensure seamless delivery across creative and marketing teams. Stakeholder Leadership & Traffic Management Act as the primary contact for projects, building strong relationships across internal teams and partner agencies while keeping everyone aligned on goals and milestones. Manage traffic and intake: evaluate briefs, flag out-of-scope requests, manage sprint scheduling, and allocate resources based on team capacity. Operations & Process Improvement Own key PMO operations by refining Asana templates, documentation, and intake workflows to make studio operations more efficient, consistent, and scalable. Support studio-wide operational initiatives, including resourcing models, tooling, reporting, and adopting AI-enabled creative production workflows in partnership with our Creative AI Technologist. Risk Mitigation & Team Mentorship Identify project risks early and implement effective solution strategies to keep work moving smoothly without compromising quality. Motivate and guide creative project teams, sharing best practices across the PMO and supporting less experienced project managers and freelancers. What You’ll Need to Thrive Essential Significant experience managing end-to-end creative projects and integrated campaigns within an in-house studio or creative marketing agency. Proven ability in resource management, capacity planning, and traffic management for high-volume, fast-turnaround performance and growth marketing assets (paid social, CRM, in-app). Deep understanding of creative operations, including intake flows, studio tooling (e.g., Asana), project documentation, and process optimization across local and global markets. Exceptional stakeholder management and communication skills, with the confidence to challenge, motivate, and align cross-functional teams and external partners. Demonstrated ability to manage project budgets, mitigate risks proactively, and deliver high-quality work to tight deadlines. Nice to Have Hands-on experience integrating AI tools and adoption strategies into creative production and studio workflows. Experience managing and onboarding external agencies or freelance resources. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

This is a strategic leadership role with direct access to the CEO, but it is also genuinely hands-on.

Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. About the role:   You will join a high-impact team transforming healthcare through technology. Our platform  connects fragmented clinical systems to enable real-time care coordination across  thousands of healthcare facilities, serving millions of users. You will design and build  scalable platform services, leveraging modern AI-augmented engineering practices to  accelerate delivery, improve reliability, and enhance clinical and operational outcomes   What your day-to-day will look like:           • Build robust platform services supporting clinical operations          • Partner with product and clinical teams to understand and solve real workflow             challenges         • Drive architectural decisions for business platform services         • Own the reliability and performance of critical healthcare solutions         • Mentor team members on modern engineering practices   What qualifications we’re looking for:   Required Technical Experience           •Strong track record building and shipping production software in modern languages            (Java, Python, or similar)          • Deep understanding of cloud-native architecture and distributed systems design             patterns          • Expertise in design, optimization, and scaling for relational (SQL) database             systems, bonus points for NoSQL database systems                         • Experience designing and implementing RESTful APIs and microservices          • Proficiency with test-driven development, automated testing, and maintaining high             code quality          • Hands-on experience with modern frontend frameworks, primarily React          • Working knowledge of CI/CD pipelines and infrastructure-as-code practices          • Experience with production observability, monitoring, and performance             optimization tools   Modern Engineering Practices         • Comfortable using AI-augmented development tools (e.g., GitHub Copilot, Claude             Code) as part of your workflow          • Experience applying AI tools throughout the development lifecycle from             requirements analysis, documentation to incident response         • Strong code review skills demonstrated through giving and receiving constructive             feedback          • Experience with Git workflows and collaborative development practices          • Ability to balance feature delivery with system reliability and technical excellence          • Comfortable with on-call responsibilities and incident response  What Would Make You Stand Out         • Experience building and scaling SaaS platforms         • Track record of mentoring engineers or leading technical initiatives         • Background with Spring Boot and Java ecosystem         • Experience with Azure cloud services and Kubernetes (AKS)         • Experience in healthcare technology or regulated industries         • Understanding of HIPAA compliance and handling sensitive data   Our Stack         • Front-End: React, Micro-Frontends, Material-UI         • Backend: Java, Spring Boot         • Data: PostgreSQL, MSSQL, Redis         • CI/CD: GitHub Actions, Jenkins         • Infrastructure: Azure, AKS, Terraform         • AI Tooling: Claude Code, Copilo     #LI-AJ1 #LI-Hybrid PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $130,100-162,600+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. About the role:   You will join a high-impact team transforming healthcare through technology. Our platform  connects fragmented clinical systems to enable real-time care coordination across  thousands of healthcare facilities, serving millions of users. You will design and build  scalable platform services, leveraging modern AI-augmented engineering practices to  accelerate delivery, improve reliability, and enhance clinical and operational outcomes   What your day-to-day will look like:           • Build robust platform services supporting clinical operations          • Partner with product and clinical teams to understand and solve real workflow             challenges         • Drive architectural decisions for business platform services         • Own the reliability and performance of critical healthcare solutions         • Mentor team members on modern engineering practices   What qualifications we’re looking for:   Required Technical Experience           •Strong track record building and shipping production software in modern languages            (Java, Python, or similar)          • Deep understanding of cloud-native architecture and distributed systems design             patterns          • Expertise in design, optimization, and scaling for relational (SQL) database             systems, bonus points for NoSQL database systems                         • Experience designing and implementing RESTful APIs and microservices          • Proficiency with test-driven development, automated testing, and maintaining high             code quality          • Hands-on experience with modern frontend frameworks, primarily React          • Working knowledge of CI/CD pipelines and infrastructure-as-code practices          • Experience with production observability, monitoring, and performance             optimization tools   Modern Engineering Practices         • Comfortable using AI-augmented development tools (e.g., GitHub Copilot, Claude             Code) as part of your workflow          • Experience applying AI tools throughout the development lifecycle from             requirements analysis, documentation to incident response         • Strong code review skills demonstrated through giving and receiving constructive             feedback          • Experience with Git workflows and collaborative development practices          • Ability to balance feature delivery with system reliability and technical excellence          • Comfortable with on-call responsibilities and incident response  What Would Make You Stand Out         • Experience building and scaling SaaS platforms         • Track record of mentoring engineers or leading technical initiatives         • Background with Spring Boot and Java ecosystem         • Experience with Azure cloud services and Kubernetes (AKS)         • Experience in healthcare technology or regulated industries         • Understanding of HIPAA compliance and handling sensitive data   Our Stack         • Front-End: React, Micro-Frontends, Material-UI         • Backend: Java, Spring Boot         • Data: PostgreSQL, MSSQL, Redis         • CI/CD: GitHub Actions, Jenkins         • Infrastructure: Azure, AKS, Terraform         • AI Tooling: Claude Code, Copilo     #LI-AJ1 #LI-Hybrid PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $142,700-178,400+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Remote (Central & South America) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. ABOUT THE ROLE Working with Workplace customers (B2B) means being at the front line in our efforts to support healthcare facilities in delivering better care. The Workplace team is unified by our common goal: to represent our obsession with the customer experience through thoughtful action. Clipboard is looking for highly motivated, customer-focused individuals to join our team as B2B Client Support Specialists (Workplace Support Agents). This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. No specific degree required. SUCCESS FACTORS - Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems. - Strong Communication Skills – Clear, professional English (both spoken and written) is critical for success in this role. - Proactive Problem-Solving – You don’t just follow scripts—you think critically and find long-term solutions for customers. - High Accountability – We value people who hold themselves to high standards and consistently deliver results. Responsibilities - You will engage with our Workplace customers over both voice and email correspondence. - Deliver fast, accurate, and empathetic support to our workplace customers across voice and email, resolving shift, payment, and platform-related issues in real time - Navigate tools like Zendesk and the Clipboard portal to investigate cases, update form fields, log clear internal notes, and maintain accurate documentation - Apply sound judgment and critical thinking to troubleshoot issues, follow or adapt workflows, and escalate only when necessary - Develop deep expertise in our products and processes to identify recurring issues or process gaps, helping improve both customer experiences and internal operations. - Work cross-functionally with teams such as Billing, Account Management, and Worker Operations to gather the necessary information and ensure customer issues are resolved effectively - Uphold our values https://www.clipboardhealth.com/careers such as unreasonably fast, ownership, and uncomfortably high standards in every interaction Why Join Clipboard? - 100% Remote – Always. Work from anywhere in the world. - Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth. - A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials. - Opportunity to make a significant impact with our workplace customers Hiring Process 1. Application 2. Case Study 3. Interview with Hiring Manager 4. Executive Interview 5. Offer Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.     Job Summary: We are seeking a Solution Analyst with proven experience in SaaS-based customer and technical support environments, particularly within clinical environments. Your primary focus will be delivering exceptional customer experiences while resolving technical queries related to our cloud-based healthcare applications.   You should be comfortable prioritizing tasks and resolving customer issues independently or collaboratively using various communication channels and tools. Success in this role requires calm, methodical troubleshooting of simple to moderately complex system issues, and a strong understanding of administrative workflows in long-term care and medical facilities.     Key Responsibilities:   •Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications. •Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings. •Troubleshoot technical issues through log analysis, research, and problem recreation. •Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution. •Leverage and contribute to the internal knowledge base to improve support efficiency. •Consistently meet or exceed service delivery standards and key performance indicators (KPIs). •Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system. •Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.     Your Key Strengths: • Prior experience with the QuickMAR software preferred. • LTHC Industry and PCC Platform Experience (Preferred not required) • Working knowledge of Nursing, Skilled Nursing, Home and Hospice (RN, CNA, LPN, Preferred not required) • 1-2 years previous work experience in a Customer Support Environment  •Degree, or Post-Secondary Education in HealthCare, Business Administrations, Information Technology (Preferred not required) •Strong understanding of clinical workflows and business processes in long-term care or medical facilities. •Demonstrated problem-solving skills and ability to manage customer expectations. •Excellent written and verbal communication skills. •Comfortable in fast-paced, high-demand environments. •Quick learner with strong technical aptitude. •Detail-oriented, analytical, patient, and an active listener. •High level of customer focus and empathy. •Experience collaborating with cross-functional technical teams. •Experience supporting and troubleshooting web-based SaaS applications. •Familiarity with diagnostic tools used to resolve customer issues. •Experience leveraging AI tools and assistants (e.g., MS Co-Pilot, ChatGPT) •Experience using Salesforce/Service Cloud or similar support platforms. •Previous work experience in Clinical Administration or HealthTech (preferred but not required). •Proven background in SaaS customer and technical support environments. •Experience with Kibana and AppDynamics (preferred but not required). #LI-MG1 #LI-Remote   PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $65,000 with fulltime benefits! Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Overtime-Eligible

Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We’re looking for a high-performing strategic finance professional to join our growing Product Finance team as the finance owner for Baseten's distribution and labs partnerships. You'll evaluate commercials, design deal structures, and make sure the rates we agree to fit our economics and that the value we get from each partnership ties back to our product strategy and compute needs. You'll partner directly with Partnerships, Product, Infrastructure, GTM, and Legal leadership. This is a builder role: much of what you'll own doesn't exist yet as a model, a dashboard or a process. This role is ideal for someone with 7 to 10 years of experience across strategic finance, corporate development, investing, and/or investment banking who wants broad exposure to company-building inside a fast-scaling AI infrastructure company. RESPONSIBILITIES - Build deal models for distribution and labs partnerships across pricing, revenue share, commitments, and cost-to-serve - Evaluate partner proposals and counters and recommend structures that protect margin while getting deals done - Own commercial frameworks for partnerships, including revenue share tiers, capacity pricing and partner rate cards - Quantify each partnership's strategic value such as customer reach and model access, alongside its direct economics - Tie partner commitments and forecasts to Baseten's capacity and GPU supply plan - Track partnership performance after signing - Own the partnerships forecast and its contribution to the annual plan - Partner with Product and Partnerships leadership on which partners to prioritize and how partnerships inform the roadmap REQUIREMENTS - 7+ years of experience in strategic finance at a high-growth company, corporate development, PE/VC investing, and/or investment banking - Deep understanding of product unit economics and excellent financial modeling skills, including building deal models from raw usage and cost data - Experience structuring commercial agreements and anticipating their downstream impacts such as pricing precedent, channel conflict, capacity commitments and margin - Ability to synthesize complex information into clear recommendations for executives and hold a point of view in deal discussions - Comfortable building from scratch and making decisions with incomplete data - Strong attention to detail with a bias toward ownership and execution - Advanced Excel / Google Sheets skills; familiarity with SQL or BI tools is a plus NICE TO HAVE - Experience with GPU compute economics or cloud infrastructure - Familiarity with cloud marketplaces, AI gateways, or the commercial landscape for AI model labs - Experience at a usage-based company BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Jakarta, Indonesia Workplace: hybrid At inDrive, we're not just building a ride-hailing app — we're building a financial platform at global scale. Our lending product is one of the fastest-growing verticals in the company. We're looking for a Senior Product Analyst who thrives where data work directly drives product and revenue decisions. This is a rare combination: the stability of a well-funded global company with the speed and ownership of an early-stage product. If you want your analysis to shape a product used by millions, we'd love to talk. Key Responsibilities Define the metrics that matter — design, calculate, and monitor KPIs for new product features and initiatives across the credit funnel Drive funnel optimization — identify where users drop off, why, and which levers move conversion at each stage Surface growth opportunities — dig into data to find product directions worth betting on Assess business value — model expected profit from new projects and features before launch, and track actual vs. forecast after Run A/B experiments end-to-end — from hypothesis and test design through statistical analysis to rollout decisions Define pricing strategy — run tests and analyze how rate, term, and eligibility settings affect conversion, default rates, and portfolio health Build the analytics foundation — maintain documentation, create data marts, and partner with the Data team to ensure clean, reliable product data Translate findings into decisions — deliver crisp recommendations to product and business teams so insights actually change what gets built Skills, Knowledge and Expertise 3+ years in product analytics or data science, with a track record of influencing product decisions — not just reporting numbers Strong statistical foundation: A/B testing, causal inference, time series Advanced SQL — comfortable writing and optimizing complex queries across large datasets Python proficiency — pandas, numpy, and the rest of the standard data stack Experience with BI and visualization tools: Redash, Tableau, or similar Structured thinking and a product mindset — you balance analytical rigor with business pragmatism Bonus: background in fintech, lending, or marketplace products at scale English: Professional Working Proficiency Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for an expert who will develop and automate decision-making algorithms in the area of incentives. Your core focus will be to design and deploy adaptive data-driven mechanisms that determine which goal to set for which user, and what reward to offer, in order to maximize the incremental effect for every dollar invested. Key Responsibilities Intervention Algorithm Automation: Design and implement incentive management systems as closed-loop feedback control systems to continuously optimize budget efficiency and marketplace balance. Incremental Impact Maximization (Uplift Modeling): Create and advance causal inference and uplift models (e.g., meta-learners) to evaluate the true incremental value of rewards and target personalized offers. Behavioral Modeling & Business Impact: Research and model the non-linear responses of marketplace participants to changing conditions (prices, incentive terms), translating these insights into algorithmic strategies that drive user retention and lifetime value (LTV). End-to-End Development (Research-to-Production): Translate research models into production-grade code, developing modular frameworks and monitoring systems to ensure algorithms operate reliably in real time. Cross-Functional Leadership: Act as a strategic partner to product managers and engineers, driving the product roadmap through data-driven storytelling and aligning complex algorithmic solutions with overarching business goals. Skills, Knowledge and Expertise Professional experience in Data Analytics, Data Science, Applied Research, or algorithmic product optimization, preferably within a dynamic, incentive-driven environment. Strong analytical mindset with expertise in Machine Learning, behavioral modeling, and causal inference. Solid foundation in mathematics and economics, including knowledge of elasticity models, incentive response dynamics, and retention analytics. Advanced SQL and Python proficiency, with experience working with large datasets and the ability to translate research models into production-grade decision logic. Advanced Experimentation : Experience with A/B testing frameworks, switchback experiments, and evaluating causal effects in networked systems with feedback loops. Strong communication and stakeholder management skills, with the ability to collaborate closely with engineering teams and influence product decision-making. Why join us Help us challenge injustice by creating fair choices for millions of people across in 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from EUR 70 700 gross Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid At inDrive, we're not just building a ride-hailing app — we're building a financial platform at global scale. Our lending product is one of the fastest-growing verticals in the company. We're looking for a Senior Product Analyst who thrives where data work directly drives product and revenue decisions. This is a rare combination: the stability of a well-funded global company with the speed and ownership of an early-stage product. If you want your analysis to shape a product used by millions, we'd love to talk. Key Responsibilities Define the metrics that matter — design, calculate, and monitor KPIs for new product features and initiatives across the credit funnel Drive funnel optimization — identify where users drop off, why, and which levers move conversion at each stage Surface growth opportunities — dig into data to find product directions worth betting on Assess business value — model expected profit from new projects and features before launch, and track actual vs. forecast after Run A/B experiments end-to-end — from hypothesis and test design through statistical analysis to rollout decisions Define pricing strategy — run tests and analyze how rate, term, and eligibility settings affect conversion, default rates, and portfolio health Build the analytics foundation — maintain documentation, create data marts, and partner with the Data team to ensure clean, reliable product data Translate findings into decisions — deliver crisp recommendations to product and business teams so insights actually change what gets built Skills, Knowledge and Expertise 3+ years in product analytics or data science, with a track record of influencing product decisions — not just reporting numbers Strong statistical foundation: A/B testing, causal inference, time series Advanced SQL — comfortable writing and optimizing complex queries across large datasets Python proficiency — pandas, numpy, and the rest of the standard data stack Experience with BI and visualization tools: Redash, Tableau, or similar Structured thinking and a product mindset — you balance analytical rigor with business pragmatism Bonus: background in fintech, lending, or marketplace products at scale English: Professional Working Proficiency Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Salary from 70 700 EUR gross Final benefits may vary depending on the location.

Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Role As a Manager, Compliance in the Merchant Experience S&O team, you will have end-to-end responsibility for defining partner-related policies and both internal and external processes related to compliance and regulatory requirements, ensuring these are implemented as intended across commercial functions.  You will lead the thinking on how we can ensure our policies and processes are delivering a positive experience for partners whilst also being delivered at the lowest possible cost-to-serve, whilst driving compliance.  You will define the relevant end-to-end processes, work with functions across teams to ensure individual steps are being followed, and support the “go-to-market” with internal and external stakeholders for all changes and improvements that you make to improve the processes. Reporting to the Director, Merchant Experience S&O, you will be part of a wider team of process experts with particular functional specialisms across the Partner's lifecycle. Hybrid - 3 days from our London HQ. What you’ll do Design and own compliance processes: Map and document every compliance-related process end to end, with clear responsibilities and hand-offs between teams. Set the success metrics that show whether each process is working for partners and running efficiently. Drive performance: Monitor how partner-facing processes are performing, dig into the data to spot opportunities, and build an improvement roadmap for each process with clear measures of impact. Lead change: Manage policy and process changes from start to finish using our go-to-market playbook. You’ll work with the GTM Content and Commercial Incentives, Learning & Development teams to make sure communications and training are fit for purpose, lead change with frontline commercial teams, and review post-launch results to course-correct quickly. Reduce risk and leakage: Cut revenue lost to partner suspensions for compliance reasons, build processes that keep us aligned with new and existing legislation, and keep policies up to date with where the business is today. Keep partners informed: Maintain clear, current partner-facing documentation and communications on how our processes and sign-up policies work. About you You’re a strong project and change manager who is comfortable juggling several complex projects across markets and functions. You also bring: Process design skills: You can map end-to-end processes, spot inefficiencies, propose solutions and build the case for change. Strategic problem-solving: You frame complex issues clearly, weigh trade-offs, recommend solutions and anticipate risks. Influence and communication: You simplify complex ideas, listen well, present with confidence and collaborate across teams. Team spirit: You work well cross-functionally, resolve misalignment between teams, build community and enjoy coaching more junior colleagues. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, England Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Software Engineer Location : London, UK Join Code Context, a team helping to shape the future of AI-powered work at Deliveroo, DoorDash, and Wolt. You'll solve challenging technical problems and build tools that help employees work smarter, move faster, and deliver better outcomes across a global business serving millions of customers, riders, and partners. Get to know our Engineering team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll join an engineering-led team focused on a fundamental challenge in AI-assisted software development: giving coding agents the right context to work effectively. As a Software Engineer on the Code Context team, you’ll build developer tooling and infrastructure that connects AI agents with the knowledge, systems, and workflows they need. Your work will help every employee across Deliveroo, DoorDash, and Wolt make better use of AI in their day-to-day work. Here’s what your day-to-day might look like: Build Developer Tooling: Design, build, and maintain the infrastructure and tooling that make relevant context accessible to AI coding agents across complex codebases and workflows. Own Technical Projects: Independently take technical projects from design through delivery and adoption, evaluating approaches, making sound technical decisions, and measuring their impact. Contribute to the team's technical direction in a fast-moving AI landscape. Build for Reliability & Scale: Ensure the systems behind our developer tooling remain reliable, performant, and secure as adoption grows. Use observability, feedback, and real-world usage to identify issues and continuously improve the developer experience. Collaborate & Influence: Work closely with engineering teams and stakeholders across Deliveroo, DoorDash, and Wolt to understand their challenges, identify opportunities, and drive adoption of AI-powered tooling. Support Peers & Grow: Share technical knowledge, provide constructive feedback, help unblock colleagues, and contribute to engineering interviews and hiring as the team grows. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Strong Engineering Fundamentals: Experience building and operating production systems at scale, with a strong foundation in software architecture and a commitment to writing well-designed, well-tested, and maintainable code. AI-Native Engineering: Hands-on experience using AI coding tools (e.g., Claude Code, Codex, Cursor) throughout the software development lifecycle, with a practical understanding of how agent harnesses manage tools, context, and execution. Autonomy & Judgement: You independently solve complex problems, navigate ambiguity, and communicate clearly across teams and time zones. You hold all your work, AI-assisted or otherwise, to high standards of quality and correctness. Customer-Driven Iteration: You enjoy working directly with the people using your tools, understanding their workflows, gathering feedback, and using data to measure impact and continuously improve the experience. Dogfooding Mindset: You actively experiment with AI tools, build solutions to problems you encounter, and have informed opinions about what makes developer tooling good. You're curious about emerging capabilities and eager to put new ideas into practice. Why Join Us? At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our Engineering Interview Guide here to help you feel confident at each stage. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the team Deliveroo connects millions of consumers with the restaurants and brands they love. Our Integrated Marketing team sits at the heart of how we bring those relationships to life — combining customer insight, commercial opportunity and creativity to drive growth for Deliveroo and our partners. Within Central Integrated Marketing, the Merchant & Ads team sets the global strategy for how we partner with merchants to help them grow on our marketplace and create compelling reasons for consumers to choose Deliveroo. This is an opportunity to shape Deliveroo’s global approach to restaurant partnerships, building high-impact collaborations with some of the world’s most recognised and loved restaurant brands. This will be a hybrid role - working 3 days a week from our London HQ. About the role Owns the Restaurants merchant and ads marketing strategy end to end, reporting into the Merchant & Ads IM Director. Responsible for the creation and deployment of Restaurant merchant marketing playbooks across co marketing, promotions, and ads. Responsible for the creation and deployment of the Restaurant sell in strategy and associated sell in materials for adoption by local teams. Supports local marketing teams with key enterprise merchant relationships at the global level, and supports priority restaurant marketing initiatives. What you'll be doing Ads & Monetization Strategy Own the Restaurants specific ads and monetization strategy across owned and external surfaces, feeding into the global monetization strategy. Determine pricing, packaging, and commercial models for category-wide advertising in close partnership with Finance. Category Playbook: Restaurants Own and evolve the Restaurants merchant marketing playbook, setting how co marketing, promotions, and advertising work for restaurant merchants globally. Lead change initiatives that improve how Restaurants merchant marketing works, bringing Local Integrated Marketing and Functional Marketing along with you. Key Merchant Relationship Management Support local marketing teams with key enterprise merchant relationships at the global level, and support delivery of priority restaurant marketing initiatives with those merchants. Resolve critical merchant issues as the primary executive escalation point across markets and functional groups. Cross Functional Stakeholder Management Serve as the primary marketing partner to Merchant S&O and Commercial for Restaurants, translating category priorities into marketing and ads strategy. Represent Restaurants in cross functional forums, shaping the roadmap for merchant facing and ads facing surfaces. Sell In Strategy & Sales Enablement Establish high-impact sell-in strategies and pitch frameworks to enable Commercial and Local teams globally. Oversee the sell in materials, case studies, and proof points for Restaurants, using performance data to continuously refine them. Central Strategy & Market Coordination Direct global implementation of restaurant merchant marketing goals, ensuring consistency and execution rigor across all active markets. Report on Restaurants merchant and ads marketing performance to senior stakeholders, own specific business metrics, and lead course correction when needed. Requirements 7+ years of marketing experience, ideally including merchant marketing, retail media, ads, or category marketing in a consumer or marketplace business. Track record of owning the marketing strategy for an entire team or category, and resolving complex delivery challenges that span multiple teams or functions. Experience managing people, and comfortable managing other people managers as your team grows. Strong commercial acumen, seen as a go to expert for merchant or ads marketing, using business and financial data to make sound decisions in ambiguous situations. Confident communicator, able to present complex ideas to large groups and flex your style for directors and department leadership. Skilled at establishing and owning cross functional partnerships, using relationships and creative thinking to work through conflict. Proven ability to lead change initiatives that improve how a team or category works, bringing others along with you. Excellent written and verbal communication skills, with the ability to synthesise complex, cross functional inputs into a clear plan and narrative. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the team Deliveroo connects millions of consumers with the restaurants and brands they love. Our Integrated Marketing team sits at the heart of how we bring those relationships to life — combining customer insight, commercial opportunity and creativity to drive growth for Deliveroo and our partners. Within Central Integrated Marketing, the Merchant & Ads team sets the global strategy for how we partner with merchants to help them grow on our marketplace and create compelling reasons for consumers to choose Deliveroo. This is an opportunity to shape Deliveroo’s global approach to merchant partnerships, building high-impact collaborations with some of the world’s most recognised and loved brands. This will be a hybrid role - working 3 days a week from our London HQ. About the role Owns the New Verticals merchant and ads marketing strategy end to end, reporting into the Merchant & Ads Integrated Marketing Director. Responsible for the creation and deployment of New Verticals merchant marketing playbooks across co marketing, promotions, and ads. Responsible for the creation and deployment of the New Verticals sell in strategy and associated sell in materials for adoption by local teams. Supports local marketing teams with key enterprise merchant relationships at the global level, and supports local New Verticals marketing initiatives. What you'll be doing Ads & Monetization Strategy Own the New Verticals specific ads and monetization strategy across owned and external surfaces, feeding into the global monetization strategy. Lead pricing, packaging, and investment decisions for merchant advertising in your category, in partnership with Commercial and Finance. Category Playbook: New Verticals Own and evolve the New Verticals merchant marketing playbook, setting how co marketing, promotions, and advertising work for grocery and retail merchants globally. Lead change initiatives that improve how New Verticals merchant marketing works, bringing Local Integrated Marketing and Functional Marketing along with you. Key Merchant Relationship Management Support local marketing teams with key enterprise merchant relationships at the global level, and support delivery of priority New Verticals marketing initiatives with those merchants. Act as the senior escalation point for merchant issues that cross multiple markets or functions. Cross Functional Stakeholder Management Serve as the primary marketing partner to Merchant S&O and Commercial for New Verticals, translating category priorities into marketing and ads strategy. Represent New Verticals in cross functional forums, shaping the roadmap for merchant facing and ads facing surfaces. Sell In Strategy & Sales Enablement Own the sell-in strategy for New Verticals merchant and ads programmes, defining how Commercial and Local teams pitch these programmes to merchants. Oversee the sell in materials, case studies, and proof points for New Verticals, using performance data to continuously refine them. Central Strategy & Market Coordination Own delivery of the New Verticals merchant marketing goals, coordinating a consistent strategy across all Deliveroo markets. Report on New Verticals merchant and ads marketing performance to senior stakeholders, own specific business metrics, and lead course correction when needed. Requirements 7+ years of marketing experience, ideally including merchant marketing, retail media, ads, or category marketing in a consumer or marketplace business. Track record of owning the marketing strategy for an entire team or category, and resolving complex delivery challenges that span multiple teams or functions. Experience managing people, and comfortable managing other people managers as your team grows. Strong commercial acumen, seen as a go to expert for merchant or ads marketing, using business and financial data to make sound decisions in ambiguous situations. Confident communicator, able to present complex ideas to large groups and flex your style for directors and department leadership. Skilled at establishing and owning cross functional partnerships, using relationships and creative thinking to work through conflict. Proven ability to lead change initiatives that improve how a team or category works, bringing others along with you. Excellent written and verbal communication skills, with the ability to synthesise complex, cross functional inputs into a clear plan and narrative. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Team Summary: The AI Engineering team builds and operates AI Platform — the common foundation every engineering team uses to ship AI capabilities. The team delivers the shared infrastructure, reference patterns, and guardrails that let software engineers across the company build AI agents, MCP servers, and GenAI solutions without reinventing the foundations: model access, orchestration, evaluation, observability, and responsible AI controls. Working in close partnership with product and engineering teams, it turns proven patterns into platform capabilities that compound across the product portfolio. Job Summary: The Senior AI Architect is the senior technical leader for PointClickCare’s AI Platform, owning the architecture that enables software engineers across the company to build AI agents, MCP servers, and AI solutions on a common foundation. This role is an enabler, not a product owner: its output is a platform other teams build on, and the patterns, standards, and guardrails that make those teams faster. The Senior AI Architect works closely with product counterparts to review product roadmaps and translate them into architectural designs and decision documents and guides the AI Engineering team in building a robust, scalable agentic platform for the future of PointClickCare. Key responsibilities: Design and evolve the architecture of PointClickCare’s AI Platform — the agentic runtime, MCP integration layer, model gateway, and evaluation and observability services that engineering teams build on ensuring it scales with adoption across the product portfolio. Guide the AI Engineering team through architectural decisions, design reviews, and hands-on technical mentorship, raising the bar for how the platform is designed, built, and operated. Partner with product counterparts to review product roadmaps, translate upcoming AI capabilities into architectural requirements, and author architecture documents and decision records that de-risk delivery Enable software engineers across PointClickCare to build AI agents, MCP servers, and solutions on the platform by codifying reference architectures, reusable patterns, and paved-road templates — and by providing direct architectural guidance to consuming teams. Establish platform standards for security, responsible AI, evaluation, and observability, and run architectural review processes that keep solutions built on the platform consistent, compliant, and production-ready. Minimum qualifications and Skills: 12+ years of software engineering and platform architecture experience with deep cloud expertise (Azure preferred), including 5+ years focused on AI/ML infrastructure and GenAI solutions at scale Hands-on expertise with agentic systems — agent frameworks, multi-agent orchestration, MCP (Model Context Protocol), tool use, RAG, vector databases, and production LLMOps Proven track record designing internal platforms that other engineering teams build on, including developer experience, APIs and SDKs, and self-serve patterns Strong architectural breadth across cloud-native systems, distributed systems, data platforms, and security architecture Demonstrated ability to produce high-quality architecture documents and decision records, and to communicate design trade-offs clearly to engineering and product audiences Preferred qualifications and skills: Experience with the Azure AI stack (Azure OpenAI, AKS, APIM) and the Databricks lakehouse (Unity Catalog, model serving) Background in healthcare technology platforms or clinical workflows Experience guiding engineering teams as a senior architect or technical lead within a platform organization Expertise in advanced agentic patterns including multi-agent orchestration, tool and MCP server design, agent evaluation, and model fine-tuning pipelines Deep knowledge of AI governance, responsible AI practices, and model risk management in regulated environments   #LI-Av1 #LI-remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $183,000-$229,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.

Location: Remote or Mississauga Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Team Summary: The AI Engineering team builds and operates AI Platform — the common foundation every engineering team uses to ship AI capabilities. The team delivers the shared infrastructure, reference patterns, and guardrails that let software engineers across the company build AI agents, MCP servers, and GenAI solutions without reinventing the foundations: model access, orchestration, evaluation, observability, and responsible AI controls. Working in close partnership with product and engineering teams, it turns proven patterns into platform capabilities that compound across the product portfolio. Job Summary: The Senior AI Architect is the senior technical leader for PointClickCare’s AI Platform, owning the architecture that enables software engineers across the company to build AI agents, MCP servers, and AI solutions on a common foundation. This role is an enabler, not a product owner: its output is a platform other teams build on, and the patterns, standards, and guardrails that make those teams faster. The Senior AI Architect works closely with product counterparts to review product roadmaps and translate them into architectural designs and decision documents and guides the AI Engineering team in building a robust, scalable agentic platform for the future of PointClickCare. Key responsibilities: Design and evolve the architecture of PointClickCare’s AI Platform — the agentic runtime, MCP integration layer, model gateway, and evaluation and observability services that engineering teams build on ensuring it scales with adoption across the product portfolio. Guide the AI Engineering team through architectural decisions, design reviews, and hands-on technical mentorship, raising the bar for how the platform is designed, built, and operated. Partner with product counterparts to review product roadmaps, translate upcoming AI capabilities into architectural requirements, and author architecture documents and decision records that de-risk delivery Enable software engineers across PointClickCare to build AI agents, MCP servers, and solutions on the platform by codifying reference architectures, reusable patterns, and paved-road templates — and by providing direct architectural guidance to consuming teams. Establish platform standards for security, responsible AI, evaluation, and observability, and run architectural review processes that keep solutions built on the platform consistent, compliant, and production-ready. Minimum qualifications and Skills: 12+ years of software engineering and platform architecture experience with deep cloud expertise (Azure preferred), including 5+ years focused on AI/ML infrastructure and GenAI solutions at scale Hands-on expertise with agentic systems — agent frameworks, multi-agent orchestration, MCP (Model Context Protocol), tool use, RAG, vector databases, and production LLMOps Proven track record designing internal platforms that other engineering teams build on, including developer experience, APIs and SDKs, and self-serve patterns Strong architectural breadth across cloud-native systems, distributed systems, data platforms, and security architecture Demonstrated ability to produce high-quality architecture documents and decision records, and to communicate design trade-offs clearly to engineering and product audiences Preferred qualifications and skills: Experience with the Azure AI stack (Azure OpenAI, AKS, APIM) and the Databricks lakehouse (Unity Catalog, model serving) Background in healthcare technology platforms or clinical workflows Experience guiding engineering teams as a senior architect or technical lead within a platform organization Expertise in advanced agentic patterns including multi-agent orchestration, tool and MCP server design, agent evaluation, and model fine-tuning pipelines Deep knowledge of AI governance, responsible AI practices, and model risk management in regulated environments   #LI-AV1 #LI-remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $161,000-$201,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.

Location: Milan, Italy Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Senior Account Manager - Groceries to join our Milan (Italy) team. In this role, you’ll act as a strategic consultant for our restaurant partners, using data-driven insights and industry knowledge to lead their growth on our platform. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Grocery team. This position is based in Milano. We oversee relationships with high-volume strategic partners, using data-driven insights to navigate the rapidly evolving quick-commerce landscape. Here’s what your day-to-day might look like: Strategic Partnership Management: Act as the primary consultant for a portfolio of different small and medium retail partners, building deep, long-term relationships. Growth Consulting: Use data manipulation and analysis to identify trends, increasing profitability and growth for both your partners and Deliveroo. Revenue Generation: Drive commercial value through upselling, cross-selling, and identifying new business opportunities within your portfolio. Cross-Functional Leadership: Collaborate with Marketing, Operations, and Customer Service to develop and implement bespoke solutions that solve partner challenges. Operational Excellence: Serve as the main point of contact for strategic partners, addressing complex issues with professional, timely, and scalable solutions. What You’ll Need to Thrive Essential: Significant commercial experience , with a background in groceries, FMCG, or high-growth technology companies. Knowledge of the food retail industry , understanding the unique challenges and opportunities within the grocery sector. Proven ability to manage long-term relationships with strategic stakeholders and global brands. Professional fluency in Italian and good command of English to collaborate with our global teams and partners. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Compensation National Collective Agreement (CBA): CCNL Commercio e Terziario Classification Level: Livello 2 The total target compensation OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is  €45,000 – €57,000 gross per year, of which the base salary range is €40,000 – €46,000. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met. Pay Range: €45.000 — €57.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Genova, Italy Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. What You’ll Be Doing You’ll be joining the Grocery & Retail team. This position is based in Genova. Here’s what your day-to-day might look like: Strategic Relationship Management: Oversee a portfolio of restaurant brands, building lasting partnerships and acting as a primary point of contact for the network in your region. Performance Analysis: Monitor and analyse portfolio performance metrics, sharing data-led insights with partners to identify growth opportunities and improve satisfaction. Commercial Negotiation: Negotiate contract terms and conditions to align with company goals, improving financial performance and our Consumer Value Proposition (CVP). Strategic Planning: Develop and execute portfolio strategies to increase market share and loyalty, impacting both absolute performance and relative financial metrics. P&L Oversight: Manage and control the perimeter P&L, identifying potential financial risks and unlocking new revenue opportunities. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Commercial expertise: Significant experience in account management or sales, ideally within the Horeca, restaurant, or food market sectors. Financial acumen: Strong understanding of P&L management and a proven ability to handle complex commercial negotiations. Relationship building: Proven ability to create and maintain long-term strategic relationships with external stakeholders. Strategic project management: Experience using CRM tools and project management applications to guide best practices and portfolio strategy. Communication skills: Fluency in Italian and a strong professional command of English to collaborate with our global teams. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Compensation National Collective Agreement (CBA): CCNL Commercio e Terziario Classification Level: Livello 3 The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €36,000 – €45,000 gross per year, of which the base salary range is €31,320 – €39,150. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met. Pay Range: €36.000 — €45.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .