Location: Ukraine; Czech Republic; Bulgaria; Latvia; Hungary; Lithuania; Bosnia & Herzegovina; Estonia; Serbia; Poland; Khazakstan; Armenia; Türkiye; Romania; Slovakia
Workplace: Remote
Location: Fully Remote (CET)
Start Date: ASAP
Language: Fluent English required
Type: Full-time (Contractor) – 3-month contract to start, with the opportunity to extend or convert to permanent
ABOUT THE OPPORTUNITY
Pragmatike is recruiting on behalf of a fast-growing AI consumer technology company seeking a Technical SEO & GEO Specialist to strengthen its organic acquisition strategy across search engines, app stores, and AI-powered discovery platforms.
You'll take ownership of technical SEO, App Store Optimization (ASO), and Generative Engine Optimization (GEO), ensuring the company's products are easily discoverable and recommended across traditional and emerging search channels.
Working closely with content, product, and marketing teams, you'll identify opportunities, implement improvements, and develop strategies to increase organic visibility, traffic, and revenue.
This is a hands-on role for someone with strong technical expertise, an analytical mindset, and proven experience driving organic growth through execution.
WHAT YOU'LL DO
- Own and optimize the technical SEO strategy, including crawling, indexing, site performance, structured data, and internal linking.
- Identify and resolve technical issues affecting organic search visibility and website performance.
- Develop and execute ASO strategies across the Apple App Store and Google Play.
- Optimize app store metadata, keywords, descriptions, and localized listings to improve search rankings and conversion.
- Plan and execute app store listing experiments, including screenshots, preview videos, and custom product pages.
- Monitor app store performance, keyword rankings, organic installs, and conversion rates.
- Own GEO initiatives to improve brand visibility and recommendations across AI-powered platforms and search experiences.
- Analyze how AI assistants reference and recommend products, identifying opportunities to improve visibility and brand representation.
- Collaborate with content teams to develop SEO-driven feature pages, comparison pages, and other organic acquisition assets.
- Define priorities, monitor performance, and continuously optimize the organic growth roadmap.
WHAT WE'RE LOOKING FOR
- Proven experience in SEO for consumer-facing digital products, with measurable results in organic traffic and acquisition.
- Strong technical SEO knowledge, including website crawling, indexing, structured data, and performance optimization.
- Hands-on experience implementing technical SEO improvements through CMS platforms or directly within codebases.
- Demonstrated experience with ASO across both Apple App Store and Google Play.
- Strong understanding of app store keyword research, metadata optimization, localization, and conversion rate optimization.
- Practical experience with GEO and improving brand visibility within AI-generated answers and recommendations.
- Strong analytical skills and familiarity with tools such as Google Search Console, analytics platforms, App Store Connect, Google Play Console, and ASO tools.
- Ability to develop strategy and independently implement optimization initiatives.
- Excellent written English.
NICE TO HAVE
- Experience growing organic acquisition for subscription-based mobile applications.
- Familiarity with web-to-app acquisition funnels.
- Experience managing content strategies and collaborating with writers.
- Knowledge of app store policies and review guidelines.
- Experience optimizing organic acquisition across multiple international markets.
WHY JOIN?
This is an opportunity to shape the organic growth strategy of an innovative AI consumer product used by millions of people worldwide. You'll work across traditional search, app stores, and emerging AI discovery platforms, with direct ownership of initiatives that influence visibility, acquisition, and business growth.
The company offers flexible working hours, generous vacation policies, a fully remote work environment, and the opportunity to influence the future of AI-powered consumer experiences.
Pragmatike is committed to a fair, transparent, and inclusive recruitment process. We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration. You may request access, correction, or deletion of your data at any time. We are committed to maintaining the confidentiality and security of your information throughout the recruitment process.
УдалённоTechnical SEO & GEO Specialist (Remote EMEA)
Location: Lithuania
Workplace: hybrid
About the Client
Our client is a payment services provider offering online payment solutions to businesses internationally. Its work includes merchant onboarding and ongoing customer due diligence.
Role Overview
Take ownership of complex KYC/KYB reviews and help shape risk-based decisions on merchant relationships. You will investigate higher-risk cases, assess the evidence behind corporate structures, and work closely with the MLRO to reach clear, documented conclusions.
Key Responsibilities
Review KYC/KYB files prepared by the onboarding team for completeness, accuracy, and supporting evidence.
Conduct Enhanced Due Diligence on high-risk merchants, analyse ownership structures across jurisdictions, and identify Ultimate Beneficial Owners.
Assess Source of Funds and Source of Wealth documentation.
Perform in-depth sanctions, PEP, and adverse media screening.
Evaluate corporate client risk, including processing volumes, chargeback exposure, and high-risk business models.
Prepare structured conclusions and recommendations for the MLRO, escalating cases when needed.
Work with onboarding colleagues to resolve gaps in client files and improve due diligence quality.
Recommend restrictions or termination of client relationships when risks cannot be adequately mitigated.
Requirements
At least 2-3 years of hands-on AML, KYC/KYB, and EDD experience in payments or banking.
Experience with merchant acquiring and high-risk merchants is a strong advantage.
Practical experience reviewing corporate clients and independently analysing complex or higher-risk cases.
Strong understanding of AML/CTF requirements, EU sanctions regimes, and UBO identification.
Fluent English.
Based in Lithuania and available to work hybrid from the Vilnius office.
Key Soft Skills
Ability to assess evidence critically, identify red flags, and reach well-reasoned, documented conclusions.
Ability to produce clear compliance reports.
A proactive approach, sound judgement, and ownership of your work.
What We Offer
A senior specialist role with ownership of complex due diligence cases.
Close collaboration with the MLRO and an international team.
Opportunities for professional development in AML and compliance.
Hybrid working in Vilnius.
Compensation based on experience and expertise.
Location: Chile
About Improvado
Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the Role
We are looking for a technical specialist who owns the performance of the Improvado website end to end: how it is found (SEO and GEO), how fast and healthy it is, and how well it converts visitors into pipeline. This is an analytics-driven, hands-on role for someone who is as comfortable in Google Search Console, GA4, and the browser dev tools as in a keyword report. Because the website is our main product-facing marketing surface, you will also shape how the product is presented on it. In practice, the role covers part of what product marketing would otherwise do.
What You Will Do
Technical SEO and GEO
Own the technical health of the site: crawlability, indexation, Core Web Vitals, page speed, structured data and schema, rendering, redirects, internal linking, and site architecture.
Optimize the site for AI search (generative engine optimization): make Improvado understandable, citable, and recommended in ChatGPT, Perplexity, Google AI Overviews, and similar engines.
Monitor visibility in both classic and AI search, and turn the findings into prioritized fixes.
Website optimization and conversion
Continuously improve page performance, UX, templates, and key conversion paths (demo requests, sign-ups, high-intent pages).
Plan and run experiments (A/B tests, template and layout changes, messaging tests) and measure their impact on conversions and pipeline.
Work with engineering, design, and external contractors to ship improvements to the website stack (CMS, CDN, caching, tracking).
Analytics and measurement
Build and maintain dashboards that connect organic and on-site behavior to leads, pipeline, and revenue.
Own tracking quality: events, attribution, and data accuracy across GA4, Search Console, and related tools.
Analyze data to find growth opportunities, and report findings in clear, decision-ready form.
Product and messaging input
Use search demand, AI-visibility, and on-site behavior data to guide positioning, messaging, and landing page strategy.
Work with stakeholders so website content reflects ICP needs and the product’s value propositions.
What We Are Looking For
Must have
3+ years in SEO and/or website optimization, with measurable results in organic growth or conversion.
Strong technical SEO skills and a good understanding of how websites are built, served, and rendered.
Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast.
Hands-on experience with GEO or AI search optimization, or a clear, demonstrable track record of working on it.
Strong analytics experience: GA4, Google Search Console, and BI or dashboard tools (Looker Studio, Superset, or similar). You build your own reports and draw conclusions from the data.
Proficiency with SEO tooling (Ahrefs, Semrush, Screaming Frog, or equivalents).
Ability to work effectively with developers, designers, and marketers in a distributed team.
Nice to have
B2B SaaS or marketing technology background.
Experience with Webflow or a similar CMS, plus basic HTML/CSS and JavaScript.
SQL or advanced spreadsheet skills; experience with AI-assisted or automated workflows.
Experience with CRO and experimentation platforms.
Exposure to product marketing, positioning, or messaging.
You are
Analytical, curious, and driven by measurable outcomes.
Self-directed and comfortable owning a channel without heavy supervision.
A clear communicator across time zones.
What We Offer
Remote-first environment
Strong product/market fit: marketing data product for US-based enterprises
20 working days of PTO per year
US holidays and additional days off
Professional development reimbursement
Location: Peru
About Improvado
Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the Role
We are looking for a technical specialist who owns the performance of the Improvado website end to end: how it is found (SEO and GEO), how fast and healthy it is, and how well it converts visitors into pipeline. This is an analytics-driven, hands-on role for someone who is as comfortable in Google Search Console, GA4, and the browser dev tools as in a keyword report. Because the website is our main product-facing marketing surface, you will also shape how the product is presented on it. In practice, the role covers part of what product marketing would otherwise do.
What You Will Do
Technical SEO and GEO
Own the technical health of the site: crawlability, indexation, Core Web Vitals, page speed, structured data and schema, rendering, redirects, internal linking, and site architecture.
Optimize the site for AI search (generative engine optimization): make Improvado understandable, citable, and recommended in ChatGPT, Perplexity, Google AI Overviews, and similar engines.
Monitor visibility in both classic and AI search, and turn the findings into prioritized fixes.
Website optimization and conversion
Continuously improve page performance, UX, templates, and key conversion paths (demo requests, sign-ups, high-intent pages).
Plan and run experiments (A/B tests, template and layout changes, messaging tests) and measure their impact on conversions and pipeline.
Work with engineering, design, and external contractors to ship improvements to the website stack (CMS, CDN, caching, tracking).
Analytics and measurement
Build and maintain dashboards that connect organic and on-site behavior to leads, pipeline, and revenue.
Own tracking quality: events, attribution, and data accuracy across GA4, Search Console, and related tools.
Analyze data to find growth opportunities, and report findings in clear, decision-ready form.
Product and messaging input
Use search demand, AI-visibility, and on-site behavior data to guide positioning, messaging, and landing page strategy.
Work with stakeholders so website content reflects ICP needs and the product’s value propositions.
What We Are Looking For
Must have
3+ years in SEO and/or website optimization, with measurable results in organic growth or conversion.
Strong technical SEO skills and a good understanding of how websites are built, served, and rendered.
Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast.
Hands-on experience with GEO or AI search optimization, or a clear, demonstrable track record of working on it.
Strong analytics experience: GA4, Google Search Console, and BI or dashboard tools (Looker Studio, Superset, or similar). You build your own reports and draw conclusions from the data.
Proficiency with SEO tooling (Ahrefs, Semrush, Screaming Frog, or equivalents).
Ability to work effectively with developers, designers, and marketers in a distributed team.
Nice to have
B2B SaaS or marketing technology background.
Experience with Webflow or a similar CMS, plus basic HTML/CSS and JavaScript.
SQL or advanced spreadsheet skills; experience with AI-assisted or automated workflows.
Experience with CRO and experimentation platforms.
Exposure to product marketing, positioning, or messaging.
You are
Analytical, curious, and driven by measurable outcomes.
Self-directed and comfortable owning a channel without heavy supervision.
A clear communicator across time zones.
What We Offer
Remote-first environment
Strong product/market fit: marketing data product for US-based enterprises
20 working days of PTO per year
US holidays and additional days off
Professional development reimbursement
Location: Costa Rica
About Improvado
Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the Role
We are looking for a technical specialist who owns the performance of the Improvado website end to end: how it is found (SEO and GEO), how fast and healthy it is, and how well it converts visitors into pipeline. This is an analytics-driven, hands-on role for someone who is as comfortable in Google Search Console, GA4, and the browser dev tools as in a keyword report. Because the website is our main product-facing marketing surface, you will also shape how the product is presented on it. In practice, the role covers part of what product marketing would otherwise do.
What You Will Do
Technical SEO and GEO
Own the technical health of the site: crawlability, indexation, Core Web Vitals, page speed, structured data and schema, rendering, redirects, internal linking, and site architecture.
Optimize the site for AI search (generative engine optimization): make Improvado understandable, citable, and recommended in ChatGPT, Perplexity, Google AI Overviews, and similar engines.
Monitor visibility in both classic and AI search, and turn the findings into prioritized fixes.
Website optimization and conversion
Continuously improve page performance, UX, templates, and key conversion paths (demo requests, sign-ups, high-intent pages).
Plan and run experiments (A/B tests, template and layout changes, messaging tests) and measure their impact on conversions and pipeline.
Work with engineering, design, and external contractors to ship improvements to the website stack (CMS, CDN, caching, tracking).
Analytics and measurement
Build and maintain dashboards that connect organic and on-site behavior to leads, pipeline, and revenue.
Own tracking quality: events, attribution, and data accuracy across GA4, Search Console, and related tools.
Analyze data to find growth opportunities, and report findings in clear, decision-ready form.
Product and messaging input
Use search demand, AI-visibility, and on-site behavior data to guide positioning, messaging, and landing page strategy.
Work with stakeholders so website content reflects ICP needs and the product’s value propositions.
What We Are Looking For
Must have
3+ years in SEO and/or website optimization, with measurable results in organic growth or conversion.
Strong technical SEO skills and a good understanding of how websites are built, served, and rendered.
Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast.
Hands-on experience with GEO or AI search optimization, or a clear, demonstrable track record of working on it.
Strong analytics experience: GA4, Google Search Console, and BI or dashboard tools (Looker Studio, Superset, or similar). You build your own reports and draw conclusions from the data.
Proficiency with SEO tooling (Ahrefs, Semrush, Screaming Frog, or equivalents).
Ability to work effectively with developers, designers, and marketers in a distributed team.
Nice to have
B2B SaaS or marketing technology background.
Experience with Webflow or a similar CMS, plus basic HTML/CSS and JavaScript.
SQL or advanced spreadsheet skills; experience with AI-assisted or automated workflows.
Experience with CRO and experimentation platforms.
Exposure to product marketing, positioning, or messaging.
You are
Analytical, curious, and driven by measurable outcomes.
Self-directed and comfortable owning a channel without heavy supervision.
A clear communicator across time zones.
What We Offer
Remote-first environment
Strong product/market fit: marketing data product for US-based enterprises
20 working days of PTO per year
US holidays and additional days off
Professional development reimbursement
Что предстоит делать SEO: аудит, семантика категории, структура каталога со страницей на каждый продукт и разметкой, тексты или ТЗ на тексты, ТЗ разработчику, контроль внедрения, отчёты.
Location: (Multiple States), United States
About Improvado
Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the Role
We are looking for a technical specialist who owns the performance of the Improvado website end to end: how it is found (SEO and GEO), how fast and healthy it is, and how well it converts visitors into pipeline. This is an analytics-driven, hands-on role for someone who is as comfortable in Google Search Console, GA4, and the browser dev tools as in a keyword report. Because the website is our main product-facing marketing surface, you will also shape how the product is presented on it. In practice, the role covers part of what product marketing would otherwise do.
What You Will Do
Technical SEO and GEO
Own the technical health of the site: crawlability, indexation, Core Web Vitals, page speed, structured data and schema, rendering, redirects, internal linking, and site architecture.
Optimize the site for AI search (generative engine optimization): make Improvado understandable, citable, and recommended in ChatGPT, Perplexity, Google AI Overviews, and similar engines.
Monitor visibility in both classic and AI search, and turn the findings into prioritized fixes.
Website optimization and conversion
Continuously improve page performance, UX, templates, and key conversion paths (demo requests, sign-ups, high-intent pages).
Plan and run experiments (A/B tests, template and layout changes, messaging tests) and measure their impact on conversions and pipeline.
Work with engineering, design, and external contractors to ship improvements to the website stack (CMS, CDN, caching, tracking).
Analytics and measurement
Build and maintain dashboards that connect organic and on-site behavior to leads, pipeline, and revenue.
Own tracking quality: events, attribution, and data accuracy across GA4, Search Console, and related tools.
Analyze data to find growth opportunities, and report findings in clear, decision-ready form.
Product and messaging input
Use search demand, AI-visibility, and on-site behavior data to guide positioning, messaging, and landing page strategy.
Work with stakeholders so website content reflects ICP needs and the product’s value propositions.
What We Are Looking For
Must have
3+ years in SEO and/or website optimization, with measurable results in organic growth or conversion.
Strong technical SEO skills and a good understanding of how websites are built, served, and rendered.
Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast.
Hands-on experience with GEO or AI search optimization, or a clear, demonstrable track record of working on it.
Strong analytics experience: GA4, Google Search Console, and BI or dashboard tools (Looker Studio, Superset, or similar). You build your own reports and draw conclusions from the data.
Proficiency with SEO tooling (Ahrefs, Semrush, Screaming Frog, or equivalents).
Ability to work effectively with developers, designers, and marketers in a distributed team.
Nice to have
B2B SaaS or marketing technology background.
Experience with Webflow or a similar CMS, plus basic HTML/CSS and JavaScript.
SQL or advanced spreadsheet skills; experience with AI-assisted or automated workflows.
Experience with CRO and experimentation platforms.
Exposure to product marketing, positioning, or messaging.
You are
Analytical, curious, and driven by measurable outcomes.
Self-directed and comfortable owning a channel without heavy supervision.
A clear communicator across time zones.
What We Offer
Remote-first environment
Competitive compensation
Medical and dental benefits
401K plan
Unlimited PTO
Paid holidays
Professional development reimbursement
Location: Tbilisi, Georgia
Workplace: fully
About the Client
Our client is a growing payment services provider serving businesses in online industries. It offers payment acquiring, multi-currency accounts, currency exchange, and international payment services.
Role Overview
Take ownership of payment card disputes and help detect suspicious activity before it causes harm. As a Fraud Officer, you will investigate transactions, work with merchants and internal teams, and improve fraud prevention processes. The role involves communication with international clients and external stakeholders.
Key Responsibilities
Manage the full transaction dispute lifecycle, including chargebacks.
Handle cases through card network platforms, including Mastercard Mastercom and Visa Resolve Online.
Monitor transactions for suspicious payments and emerging fraud trends.
Work with merchants to investigate flagged transactions and verify their legitimacy.
Maintain case records and report on confirmed fraud and incoming disputes.
Liaise with regulatory authorities on fraud prevention systems and payment card disputes.
Review and onboard prospective partners’ websites.
Develop and maintain departmental policies and procedures.
Requirements
At least 3 years of experience in fraud prevention, payment card disputes, or chargeback management.
Knowledge of Visa and Mastercard rules and requirements.
Hands-on experience with fraud prevention systems and transaction monitoring.
Solid understanding of payment card fraud schemes.
Ability to analyze large volumes of transaction data and identify unusual activity.
Upper-intermediate English or higher, and fluent Russian.
Key Soft Skills
Strong analytical and critical-thinking skills.
Clear communication and confidence when liaising with merchants and external stakeholders.
Sound judgement and a structured approach to investigating complex cases.
Ability to manage competing priorities and meet deadlines.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Poland
Workplace: fully
About the Client
Our client is a growing payment services provider serving businesses in online industries. It offers payment acquiring, multi-currency accounts, currency exchange, and international payment services.
Role Overview
Take ownership of payment card disputes and help detect suspicious activity before it causes harm. As a Fraud Officer, you will investigate transactions, work with merchants and internal teams, and improve fraud prevention processes. The role involves communication with international clients and external stakeholders.
Key Responsibilities
Manage the full transaction dispute lifecycle, including chargebacks.
Handle cases through card network platforms, including Mastercard Mastercom and Visa Resolve Online.
Monitor transactions for suspicious payments and emerging fraud trends.
Work with merchants to investigate flagged transactions and verify their legitimacy.
Maintain case records and report on confirmed fraud and incoming disputes.
Liaise with regulatory authorities on fraud prevention systems and payment card disputes.
Review and onboard prospective partners’ websites.
Develop and maintain departmental policies and procedures.
Requirements
At least 3 years of experience in fraud prevention, payment card disputes, or chargeback management.
Knowledge of Visa and Mastercard rules and requirements.
Hands-on experience with fraud prevention systems and transaction monitoring.
Solid understanding of payment card fraud schemes.
Ability to analyze large volumes of transaction data and identify unusual activity.
Upper-intermediate English or higher, and fluent Russian.
Key Soft Skills
Strong analytical and critical-thinking skills.
Clear communication and confidence when liaising with merchants and external stakeholders.
Sound judgement and a structured approach to investigating complex cases.
Ability to manage competing priorities and meet deadlines.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Lithuania
Workplace: fully
About the Client
Our client is a growing payment services provider serving businesses in online industries. It offers payment acquiring, multi-currency accounts, currency exchange, and international payment services.
Role Overview
Take ownership of payment card disputes and help detect suspicious activity before it causes harm. As a Fraud Officer, you will investigate transactions, work with merchants and internal teams, and improve fraud prevention processes. The role involves communication with international clients and external stakeholders.
Key Responsibilities
Manage the full transaction dispute lifecycle, including chargebacks.
Handle cases through card network platforms, including Mastercard Mastercom and Visa Resolve Online.
Monitor transactions for suspicious payments and emerging fraud trends.
Work with merchants to investigate flagged transactions and verify their legitimacy.
Maintain case records and report on confirmed fraud and incoming disputes.
Liaise with regulatory authorities on fraud prevention systems and payment card disputes.
Review and onboard prospective partners’ websites.
Develop and maintain departmental policies and procedures.
Requirements
At least 3 years of experience in fraud prevention, payment card disputes, or chargeback management.
Knowledge of Visa and Mastercard rules and requirements.
Hands-on experience with fraud prevention systems and transaction monitoring.
Solid understanding of payment card fraud schemes.
Ability to analyze large volumes of transaction data and identify unusual activity.
Upper-intermediate English or higher, and fluent Russian.
Key Soft Skills
Strong analytical and critical-thinking skills.
Clear communication and confidence when liaising with merchants and external stakeholders.
Sound judgement and a structured approach to investigating complex cases.
Ability to manage competing priorities and meet deadlines.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Spain
Workplace: fully
About the Client
Our client is a growing payment services provider serving businesses in online industries. It offers payment acquiring, multi-currency accounts, currency exchange, and international payment services.
Role Overview
Take ownership of payment card disputes and help detect suspicious activity before it causes harm. As a Fraud Officer, you will investigate transactions, work with merchants and internal teams, and improve fraud prevention processes. The role involves communication with international clients and external stakeholders.
Key Responsibilities
Manage the full transaction dispute lifecycle, including chargebacks.
Handle cases through card network platforms, including Mastercard Mastercom and Visa Resolve Online.
Monitor transactions for suspicious payments and emerging fraud trends.
Work with merchants to investigate flagged transactions and verify their legitimacy.
Maintain case records and report on confirmed fraud and incoming disputes.
Liaise with regulatory authorities on fraud prevention systems and payment card disputes.
Review and onboard prospective partners’ websites.
Develop and maintain departmental policies and procedures.
Requirements
At least 3 years of experience in fraud prevention, payment card disputes, or chargeback management.
Knowledge of Visa and Mastercard rules and requirements.
Hands-on experience with fraud prevention systems and transaction monitoring.
Solid understanding of payment card fraud schemes.
Ability to analyze large volumes of transaction data and identify unusual activity.
Upper-intermediate English or higher, and fluent Russian.
Key Soft Skills
Strong analytical and critical-thinking skills.
Clear communication and confidence when liaising with merchants and external stakeholders.
Sound judgement and a structured approach to investigating complex cases.
Ability to manage competing priorities and meet deadlines.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Cyprus
Workplace: fully
About the Client
Our client is a growing payment services provider serving businesses in online industries. It offers payment acquiring, multi-currency accounts, currency exchange, and international payment services.
Role Overview
Take ownership of payment card disputes and help detect suspicious activity before it causes harm. As a Fraud Officer, you will investigate transactions, work with merchants and internal teams, and improve fraud prevention processes. The role involves communication with international clients and external stakeholders.
Key Responsibilities
Manage the full transaction dispute lifecycle, including chargebacks.
Handle cases through card network platforms, including Mastercard Mastercom and Visa Resolve Online.
Monitor transactions for suspicious payments and emerging fraud trends.
Work with merchants to investigate flagged transactions and verify their legitimacy.
Maintain case records and report on confirmed fraud and incoming disputes.
Liaise with regulatory authorities on fraud prevention systems and payment card disputes.
Review and onboard prospective partners’ websites.
Develop and maintain departmental policies and procedures.
Requirements
At least 3 years of experience in fraud prevention, payment card disputes, or chargeback management.
Knowledge of Visa and Mastercard rules and requirements.
Hands-on experience with fraud prevention systems and transaction monitoring.
Solid understanding of payment card fraud schemes.
Ability to analyze large volumes of transaction data and identify unusual activity.
Upper-intermediate English or higher, and fluent Russian.
Key Soft Skills
Strong analytical and critical-thinking skills.
Clear communication and confidence when liaising with merchants and external stakeholders.
Sound judgement and a structured approach to investigating complex cases.
Ability to manage competing priorities and meet deadlines.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Serbia
Workplace: fully
About the Client
Our client is a growing payment services provider serving businesses in online industries. It offers payment acquiring, multi-currency accounts, currency exchange, and international payment services.
Role Overview
Take ownership of payment card disputes and help detect suspicious activity before it causes harm. As a Fraud Officer, you will investigate transactions, work with merchants and internal teams, and improve fraud prevention processes. The role involves communication with international clients and external stakeholders.
Key Responsibilities
Manage the full transaction dispute lifecycle, including chargebacks.
Handle cases through card network platforms, including Mastercard Mastercom and Visa Resolve Online.
Monitor transactions for suspicious payments and emerging fraud trends.
Work with merchants to investigate flagged transactions and verify their legitimacy.
Maintain case records and report on confirmed fraud and incoming disputes.
Liaise with regulatory authorities on fraud prevention systems and payment card disputes.
Review and onboard prospective partners’ websites.
Develop and maintain departmental policies and procedures.
Requirements
At least 3 years of experience in fraud prevention, payment card disputes, or chargeback management.
Knowledge of Visa and Mastercard rules and requirements.
Hands-on experience with fraud prevention systems and transaction monitoring.
Solid understanding of payment card fraud schemes.
Ability to analyze large volumes of transaction data and identify unusual activity.
Upper-intermediate English or higher, and fluent Russian.
Key Soft Skills
Strong analytical and critical-thinking skills.
Clear communication and confidence when liaising with merchants and external stakeholders.
Sound judgement and a structured approach to investigating complex cases.
Ability to manage competing priorities and meet deadlines.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Задачи:
— Продвигать сайты на международных рынках (продвижение только под Гугл)
— Собирать и кластеризовать семантические ядра под разные регионы.
Условия:
— Тип работы: постоянная
— Оплата: по договорённости
География найма не уточнена
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Chile; Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast; A clear communicator across time zones
Peru; Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast; A clear communicator across time zones
Costa Rica; Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast; A clear communicator across time zones
(Multiple States), United States; Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast; A clear communicator across time zones
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