Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
CPT-11699
Inbound Customer Service & Rental Booking Virtual Assistant
Independent Contractor – CPT-11699 Inbound Customer Service & Rental Booking Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An Atlanta-area storage container rental business is seeking a professional Business Support VA to handle incoming customer calls, rental inquiries, pricing information, and basic booking administration.
The VA will receive calls forwarded from the company's business telephone line and assist both new prospects requesting rental information and existing customers placing orders.
All customer communications, records, tasks, lead tracking, customer requests, and follow-ups will be managed and maintained through HubSpot.
The ideal candidate will bring excellent spoken English, a friendly and professional phone presence, strong organization, and prior customer-service experience.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Inbound Customer Service
Answer forwarded incoming business calls during scheduled coverage hours
Identify whether the caller is a prospective or existing customer
Respond professionally to routine rental questions
Gather caller details, requested services, and relevant order information
Direct unusual requests or unresolved questions to management
Answer inbound calls live whenever possible
Respond to missed calls, voicemails, and new inquiries within one hour during working hours
Escalate pricing exceptions, customer complaints, and requests that fall outside established procedures
Collect the caller’s name, email address, and contact number.
Gather customer details before escalating service issues.
Handle urgent equipment concerns, including refrigerated equipment breakdowns.
Provide status updates without promising specific repair timelines or compensation.
Rental Inquiries & Order Support
Provide approved storage container rental pricing
Communicate available delivery and pickup information based on company-provided schedules
Assist with new rental inquiries and existing customer orders
Record service requests and confirm necessary details
Relay booking and customer information to the appropriate internal contact
Provide approved pricing and collect all required information for rental and service requests
Own follow-up on leads, outstanding quotes, and customer requests through resolution or a confirmed handoff
Coordinate delivery and pickup scheduling once approved
Confirm equipment placement and special delivery instructions.
Verify site access restrictions, gate requirements, and receiving hours.
Collect and record PO numbers for rental orders.
Confirm order details with customers before processing.
Send order confirmations to customers by email.
Administrative & Scheduling Support
Maintain organized customer and call records
Track incoming inquiries, outstanding requests, and follow-ups
Update scheduling or order information using approved systems
Assist with basic administrative work during quieter periods
Maintain accurate notes for unresolved customer matters
Follow established call-handling and escalation procedures
Maintain customer records, deal stages, tickets, tasks, and next steps within HubSpot
Ensure every inquiry, lead, quote, and customer request has a clear status, owner, and next step documented in HubSpot
Keep all customer communications, follow-ups, and activities current and accurately logged in HubSpot
Work through outstanding follow-ups and open HubSpot tasks during quieter periods
Monitor and update customer records to ensure accurate tracking and continuity of service
Record equipment issues, customer concerns, and requested response times.
Document complete order and service details for proper handoff to the appropriate team.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous inbound customer service or phone support experience required
Excellent spoken English required
Experience handling customer inquiries and booking requests strongly preferred
Strong attention to detail and organizational skills required
Experience with appointment scheduling or order entry preferred
Administrative support experience preferred
Equipment rental or related service-industry experience is a plus
HubSpot proficiency required or strongly preferred
Previous CRM management experience, including lead tracking, task management, and customer record maintenance, strongly preferred
IDEAL CANDIDATE PROFILE
Friendly, confident, and professional over the phone
Clear English speaker with strong listening skills
Comfortable explaining standard pricing and availability information
Organized and accurate with customer details
Dependable and punctual during scheduled shifts
Able to follow procedures while handling routine questions naturally
Willing to learn the company's products and rental processes
Highly organized and capable of managing multiple customer follow-ups simultaneously
Comfortable working within a CRM-driven workflow
Proactive in maintaining accurate records, task ownership, and follow-through
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
VoIP Business Phone / Call Forwarding Platform
HubSpot CRM
Client's Order / Rental Tracking System
Calendar & Scheduling Tools
Microsoft Excel / Google Sheets
Email & Communication Platforms
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 9:00 AM–5:00 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 9:00 AM–5:00 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Assist clients with organizing booking details, dates, preferences, and service selections. Provide customer support through email, phone, and messaging in a professional manner.
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
Why Technology at loveholidays
Technology at loveholidays underpins our vision to become the most loved OTA in Europe. We drive cutting-edge innovation and technical excellence to futureproof the business. Our systems process trillions of daily holiday offers, we deploy over a thousand times a month, serving thousands of requests per second. This is where you can accelerate your growth by solving complex challenges and broadening your skillset.
Join us to create impact for our future in an exciting new chapter, owning your success and contributing to shared goals. We actively talk about technology https://tech.loveholidays.com/ and adhere to our key technology principles https://tech.loveholidays.com/the-5-principles-that-helped-scale-loveholidays-7ea0b0fd3df9 that have guided us this far. We are growing and have ambitious plans to expand across Europe, employing the best minds and technology to let us do this.
The difference you’ll make
You’ll sit in the Discover and Book team, reporting to the Lead Software Engineer. You’ll work closely with our product and design teams to help shape fast, accessible and reliable experiences for customers. You’ll work on high-impact journeys across search, discovery and booking, helping customers find and book their next holiday across web and mobile, while continuing to evolve our frontend platform and keep us at the forefront of modern web engineering.
You’ll create polished, high-performing customer experiences that make finding and booking a holiday simple and trustworthy. You’ll bring strong product and engineering judgement to the team, balancing speed of delivery with accessibility, performance, consistency and long-term maintainability.
Discover and Book sits within our Customer Platform function, which builds the technology and shared capabilities that power the loveholidays experience. By creating scalable products, systems and tools, Platform helps the wider organisation move faster, work more independently and deliver better outcomes for customers.
You will:
- Build modern, responsive web experiences that are fast, accessible, reliable and maintainable.
- Work closely with Product and Design to turn customer problems into simple, intuitive journeys.
- Raise the quality bar for UI by ensuring experiences are accessible, visually consistent and work well across devices, browsers, languages and European markets.
- Build and evolve customer journeys that work seamlessly across the web and our iOS and Android app, accounting for the behaviours and constraints of each platform.
- Evolve our design system, shared components and design tokens so teams can build consistent experiences quickly.
- Improve web performance, including page load speed, rendering, bundle size and Core Web Vitals.
- Use experimentation, analytics and customer insight to make informed product decisions.
- Build well-tested, observable features and use production signals to continuously improve them.
- Collaborate with backend engineers on APIs and data contracts, keeping data ownership clear and frontend integrations straightforward.
- Mentor other engineers through pairing, code review and pragmatic technical guidance.
- Contribute to our frontend migration, bringing customer journeys from our established application onto our modern shared frontend platform.
Your day-to-day:
- Deliver customer-facing features iteratively, using experimentation and customer insight to validate ideas and improve outcomes.
- Partner with engineers, designers, product managers and analysts within and beyond your team.
- Build and maintain reusable UI components, patterns and tooling.
- Validate customer experiences across web, iOS and Android.
- Make thoughtful technical decisions that support both immediate customer value and longer-term platform goals.
- Ensure features are accessible, resilient and measurable. Investigate and resolve production issues using observability tools, analytics and customer feedback.
- Leave the codebase, documentation and developer experience better than you found them.
Your skillset:
- Experience building server-rendered, performant web applications.
- A strong understanding of HTML, CSS, responsive design and browser behaviour. A practical commitment to web accessibility and inclusive design.
- Experience creating and maintaining component libraries or design systems.
- Experience consuming and shaping APIs, ideally GraphQL and REST.
- Strong testing habits across unit, integration and end-to-end testing. An understanding of performance, monitoring, reliability and observability in customer-facing web applications.
- The ability to break down ambiguous problems, make sound trade-offs and deliver incrementally.
- Takes ownership of outcomes, not just tasks. Proactively identifies opportunities to improve the customer experience and considers how their work supports our customer vision as we scale into new markets.
- You can work effectively across frontend and backend boundaries, collaborating with teams to deliver end-to-end customer journeys.
- Clear communication and a collaborative approach to working with Design, Product and Engineering colleagues.
Our frontend tech stack
Core: TypeScript · React/Preact · Vite · SSR · GraphQL · Figma · Storybook · GitHub
Other: Panda CSS · Design Tokens · Node.js · Vitest/Jest · Playwright · Appium · Capacitor · OpenTelemetry · Sentry · Feature Flags
The interview journey:
- Talent intro - 30 mins
- 1st stage with two Software Engineers - 45 mins
- Take-home challenge
- Final stage with key stakeholders, in office - 3 hours
- Challenge discussion - 1 hour
- Reliability and Infrastructure - 45 mins
- Tech and Product Culture - 45 mins
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make
You’ll sit in the Bookings team, reporting to the Director of OTA Platform. You’ll work closely with engineering, operational, finance, and customer service leaders to define and deliver the long-term product vision for Bookings, defining the shared workflows, backend capabilities, and data foundations that power internal operators, customer experiences, and future channels. Together, the team will focus on making holiday commerce scalable after checkout by automating routine post-order tasks, ensuring trusted data accuracy, and creating reusable capabilities across products and channels.
Bookings sits within our Platform function, which builds the technology and shared capabilities that power the loveholidays experience. By creating scalable products, systems and tools, Platform helps the wider organisation move faster, work more independently and deliver better outcomes for customers.
Your day-to-day:
- Define and deliver the strategic roadmap, outcomes, and metrics for post-order platform capabilities in close partnership with Engineering, Finance, and Operations.
- Build flexible, scalable backend capabilities, APIs, and shared workflows for bookings, amendments, financial operations, and customer contact handling.
- Improve data accuracy and availability across order, booking, margin, and cost data to create reliable foundations for all internal and external consumers.
- Drive operational efficiency by using data, AI, and smart automation to reduce routine manual work and simplify post-order exception handling.
- Work closely with Engineering on technical strategy, including service boundaries, event/data models, observability, and migration from legacy systems.
- Use data-led decision-making to define success measures such as resolution time, cost to serve, API adoption, and reconciliation accuracy.
Your skillset:
- Proven record of platform product leadership owning technical, API-heavy, data-rich, or operational platform products used by multiple teams.
- Strong systems thinking ability to model complex end-to-end workflows and translate business needs into extensible product capabilities.
- Technical fluency across APIs, service orchestration, data models, integration contracts, and system reliability to partner closely with engineering.
- Operational and customer empathy with a track record of designing smart automation that improves both user experience and cost-to-serve.
- Data and financial judgment with strong experience defining metrics, evaluating performance, and making confident trade-offs under operational constraints.
- Strategic execution and influential communication skills to build cross-functional alignment, write clear decision narratives, and navigate ambiguity.
The interview journey:
- Talent acquisition screening - 30 minutes
- First stage with the hiring manager - 45 minutes
- Final stage with key stakeholders, including a platform case to present - 1 hour
- Behavioural and culture conversation with VP of Product - 45 minutes
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: Algiers, Algeria
Workplace: onsite
Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
Résumé du poste
Le rôle principal Booking Agent a pour mission principale d'assurer la gestion opérationnelle des demandes de réservation tout en garantissant une expérience client de qualité. Sous la supervision de son responsable, il accompagne les clients dans leurs projets
de voyage, traite les réservations conformément aux procédures de l'entreprise et contribue au bon déroulement des opérations quotidiennes de Yassir travel.
Responsabilités principales
Traiter les demandes de réservation de nos clients.
Accompagner les clients dans l'organisation de leurs voyages.
Effectuer les réservations de Billetterie aérienne et maritime, d'hôtels, de transferts et d'autres prestations touristiques.
Vérifier les disponibilités, les tarifs et les conditions de réservation.
Assurer le suivi administratif des dossiers clients.
Garantir un service de qualité et une excellente expérience client.
Respecter les procédures internes et les standards de qualité de Yassir Travel.
Qualifications requises
Excellentes compétences en communication et un sens prononcé de la relation client.
Sens de l'organisation, rigueur et capacité à gérer efficacement les priorités.
Esprit d'initiative, curiosité et volonté d'apprendre continuellement.
Dynamisme, réactivité et aptitude à travailler dans un environnement exigeant.
Polyvalence, autonomie et sens des responsabilités.
Esprit d'équipe et capacité à collaborer efficacement avec les différents services.
Capacité à gérer son stress et à maintenir un haut niveau de qualité de service, même en période de forte activité.
Orientation résultats et forte implication dans la satisfaction et la fidélisation des clients.
Ponctualité, professionnalisme et respect des procédures internes.
Une excellente maîtrise de l'arabe et du français est indispensable.
La maîtrise de l'anglais, à l'oral comme à l'écrit, constitue un atout majeur pour évoluer dans le secteur du tourisme international et assurer une prise en charge optimale de notre clientèle.
Compétences Techniques
Bac +3 et plus en Tourisme, Management, Commerce, Marketing, Ou toute formation équivalente.
Maîtrise des techniques de réservation.
Connaissance GDS d'Amadeus.
Bonne maîtrise des outils bureautiques (Microsoft Office).
Aisance avec les plateformes de réservation et les outils numériques.
At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.
Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.
We look forward to receiving your application!
Best of luck,
Your Yassir TA Team
Location: Philippines; South Africa; Jamaica; Ethiopia; Morocco
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is a dynamic performance marketing and digital media agency dedicated to driving high-impact growth for brands through innovative advertising strategies and data science. Operating at the intersection of creativity and technology, the team specializes in lead generation, customer acquisition, and multi-channel campaign management tailored for diverse global markets. By leveraging advanced analytics and proprietary optimization tools, they help businesses scale their digital footprint and maximize return on investment across competitive landscapes.
As a fast-growing scale-up, the company fosters a collaborative, remote-friendly environment where team members are encouraged to take ownership of complex projects. The culture is built on agility, continuous learning, and a passion for staying ahead of shifting digital trends. They are currently expanding their international reach, offering candidates the opportunity to work on high-velocity marketing initiatives that deliver measurable results for a broad portfolio of clients.
Job Summary
We are seeking a seasoned hospitality professional to serve as the central hub for our diverse portfolio of boutique hotels, Bed & Breakfasts, and premium short-term rentals. This is a high-impact, fully remote role designed for a technical expert who can seamlessly bridge the gap between traditional hotel guest services and modern short-term rental logistics. You will own the end-to-end guest journey—from managing complex inventory across major OTAs to delivering elite-level support—ensuring every guest receives a flawless, five-star experience from booking to checkout.
Key Responsibilities
Comprehensive Guest Relations:
Act as the primary point of contact for all inquiries, managing a wide range of needs including hotel-style special requests, check-in logistics, and real-time troubleshooting.
Masterful Inventory Management:
Oversee calendar availability, rate synchronization, and reservation modifications using Guesty and Uplisting across a mixed portfolio.
Platform & Reputation Management:
Proactively manage listings and respond to guest reviews on Airbnb, Booking.com, Expedia, and Google to protect brand integrity.
Operational Coordination:
Synchronize daily with on-site hotel staff and remote maintenance/housekeeping teams to ensure smooth turnovers and property readiness.
Dispute & Administrative Oversight:
Handle OTA disputes, chargebacks, and overbooking preventions, while maintaining meticulous administrative records and arrival reports.
On-Call Support:
Provide reliable out-of-hours coverage to address urgent guest messages and emergencies during evenings and weekends.
Requirements
System Mastery: Extensive hands-on technical expertise in Guesty and Uplisting is non-negotiable.
Mixed Portfolio Experience: 2+ years of experience managing reservations and guest relations for both traditional hospitality (Hotels/B&Bs) and short-term rentals.
Native-Level English: Exceptional written and verbal communication skills with a professional, empathetic, and hospitable tone.
UK Schedule Alignment: Strict adherence to UK business hours and the flexibility to monitor requests during evenings and weekends.
OTA Expertise: Deep knowledge of Airbnb, Booking.com, and Expedia Group, including rate plans and dispute resolution frameworks.
Autonomy: Highly organized and self-motivated with the ability to manage a complex portfolio independently.
Nice-to-Haves
Experience using dynamic pricing tools such as PriceLabs or Beyond Pricing.
Familiarity with hotel-specific channel managers like SiteMinder.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: South Africa; Philippines; Morocco; Mexico; Argentina; Colombia
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a growing hospitality group managing a portfolio of boutique hotels, charming Bed & Breakfasts, and premium short-term rental apartments. Their focus is on delivering exceptional guest experiences through personalized service, operational excellence, and seamless technology-driven hospitality management.
They are seeking an experienced and highly organized Guest Relations & Bookings Manager to oversee guest communications, reservations, and operational coordination across multiple properties and booking platforms.
Job Summary
As the Guest Relations & Bookings Manager, you will take full ownership of the guest journey — from handling inquiries and reservations to managing guest issues and ensuring smooth check-ins across hotels and short-term rental properties.
This role is ideal for a hospitality professional with strong experience in both traditional hotel operations and short-term rental management systems. You should be confident managing multiple booking channels, resolving guest concerns efficiently, and working independently in a fast-paced remote environment.
Key Responsibilities
Serve as the primary point of contact for guests before, during, and after their stay, ensuring prompt and professional communication across multiple channels.
Manage guest requests including early check-ins, special accommodations, access support, and property-related inquiries.
Handle guest complaints, urgent issues, and after-hours support with professionalism and efficiency.
Coordinate with housekeeping, maintenance teams, local hosts, and on-site hotel staff to resolve operational and guest-related concerns.
Monitor and respond to guest reviews across Airbnb, Booking.com, Expedia, Google Reviews, and other booking platforms.
Manage reservations, calendar availability, and rate synchronization using Guesty and Uplisting.
Oversee listings and inventory across Airbnb, Booking.com, Expedia, and direct booking channels.
Process cancellations, booking amendments, no-shows, and rebooking requests accurately while adhering to company policies.
Prevent overbookings and efficiently manage room and apartment allocations across the portfolio.
Handle OTA disputes, guest claims, and chargeback cases professionally and effectively.
Support pricing optimization and occupancy management using revenue and dynamic pricing tools.
Ensure smooth guest check-ins, turnovers, and day-to-day operational workflows across all properties.
Maintain accurate guest records, reports, reservation documentation, and administrative systems.
Improve and maintain SOPs, operational processes, and automated guest messaging workflows.
Assist with operational improvements and system optimization initiatives to enhance efficiency and guest experience.
Requirements
2+ years of experience in hospitality, guest relations, or booking management.
Proven experience managing both hotels/B&Bs and short-term rental properties.
Advanced hands-on experience with Guesty and Uplisting.
Strong understanding of OTAs including Airbnb, Booking.com, and Expedia Group.
Experience handling OTA disputes, cancellations, and guest resolution processes.
Excellent written and verbal English communication skills.
Highly organized, proactive, and capable of managing multiple properties independently.
Comfortable working fully remote while strictly aligning with UK business hours.
Experience using hotel channel managers such as SiteMinder.
Familiarity with dynamic pricing tools such as PriceLabs or Beyond Pricing.
Experience with hospitality automation tools and workflow optimization.
Background in luxury hospitality, boutique hotels, or premium guest services.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: London
Workplace: hybrid
We are seeking a versatile, high-caliber
Senior Corporate Counsel
to join our legal team. As a generalist, you will navigate the intersection of traditional corporate law and the evolving landscape of digital assets and fintech. This role is perfect for a lawyer who thrives on variety—handling everything from high-stakes M&A and venture financing to the intricate nuances of crypto-specific commercial contracts.
Responsibilities
1. Commercial Transactions & Specialized Contracting
Draft, negotiate, and manage complex commercial agreements.
Lead legal review for Crypto and Payment-related contracts, including liquidity provideragreements, custody arrangements, and payment processing terms.
2. Corporate Governance & International Operations
Oversee corporate governance for our US and global entities, ensuring compliance with local statutory requirements.
Manage board secretarial duties, including drafting resolutions, maintaining minute books, and managing entity formations/dissolutions.
Stay abreast of evolving regulatory requirements in multiple jurisdictions.
3. Strategic Transactions (M&A & Fundraising)
Provide end-to-end legal support for fundraising rounds.
Execute Mergers & Acquisitions (M&A), including due diligence management, data room oversight, and definitive agreement negotiation.
Manage relationship with outside counsel to ensure cost-effective and high-quality deliverables.
4. General Advisory & Stakeholder Support
Serve as a trusted advisor to internal stakeholders (Product, Finance, HR, and Operations) on day-to-day legal issues.
Proactively identify legal risks and implement scalable mitigation strategies.
Support the development and refinement of internal legal templates and playbooks.
Support MTL applications
Requirements
Education:
J.D. from an accredited US law school and active bar membership in at least one US jurisdiction.
Experience:
Minimum of
5 years of experience in a high-growth
"in-house" environment.
Domain Expertise:
Proven track record in fintech, payments, or the crypto/web3 space is highly preferred.
Communication:
Ability to explain "legalese" to non-lawyers with clarity, wit, and brevity.
Adaptability:
Comfortable with ambiguity and able to pivot quickly in a fast-paced global regulatory environment.
Location: Worldwide
Launch Your Next Successful Chapter with Veta Virtual! 🚀
💸 Competitive Salary in USD | 🌍 100% Remote | 📈 Performance Incentives | 🏦 Global Treasury & Finance Role
Veta Virtual is hiring a
Treasury Analyst
for one of our high growth clients in the fintech and cryptocurrency industry. This is not a basic reporting role. This is a high responsibility treasury position for someone who can manage global banking relationships, liquidity, and risk with precision, and who is comfortable working directly with a treasury manager or corporate treasurer to keep every account accurate and every forecast reliable.
🔑
Your Role:
As a
Treasury Analyst
, you will report directly to the Treasury Manager and support the full scope of global treasury operations for a fintech and cryptocurrency platform with thousands of kiosks operating across multiple countries. You will be responsible for daily cash positioning, bank reconciliation, liquidity management, cash forecasting, and ensuring full compliance with international accounting standards. Your day-to-day will involve:
Preparing daily cash positioning within the treasury management system to support global liquidity management.
Monitoring and reconciling cash related accounts, including bank accounts, cash in kiosks, and cash in transit, and analyzing this data for KPI reporting.
Reconciling all bank accounts to make sure banking transactions are accurate and consistent with the books, and eliminating variances.
Providing reconciliation reports to the accounting team to support the month close process
Overseeing the sourcing, management, and administration of bank relationships and bank accounts for domestic and international operations, and liaising with banks for statements, reports, and updates on cash position.
Monitoring fund disbursements to make sure all income and expenditure is recorded in line with internal procedures and international accounting standards.
Keeping accurate financial and treasury records for every transaction.
Preparing ad hoc management reports on budget utilization and variances, explaining deviations, and proposing preliminary recommendations for management review.
Overseeing administrative matters related to the code of conduct for financial activities, and reporting and investigating any unusual activity or transactions.
Supporting management in the financial decision making process.
Coordinating and maintaining daily, thirteen week, and twenty six week cash forecasting to make sure adequate funds are available to meet program needs.
Reviewing budget proposals from other functions for technical errors or issues.
Providing analysis, detail, and explanations on the status of the company's accounts.
✅
What You'll Need:
A bachelor’s degree in business administration with an emphasis on accounting and finance.
An MBA is preferred.
A minimum of 3 years of experience in a similar role.
A CPA or Certified Management Accountant credential is preferable.
Experience developing financial models.
Hands-on experience with
NetSuite
for ERP, general ledger, and financial reporting functions.
Experience with
FIS Workstation
, Kyriba, ION Treasury, or a comparable Treasury Management System (TMS) for cash positioning, bank connectivity, and liquidity management.
Familiarity with Access or another database software application.
Strong organizational skills and the ability to stay self-motivated.
Ability to manage multiple tasks at once without losing focus.
A proactive approach, with the ability to meet and beat project deadlines.
Comfort and proficiency using AI tools to support forecasting, reporting, and daily productivity is a strong plus.
Excellent Excel skills, including advanced formulas such as VLOOKUP, XLOOKUP, and INDEX MATCH, pivot tables for reporting and variance analysis, and the ability to build and maintain rolling cash forecasts, reconciliation trackers, and financial models from scratch, ideally with some comfort in macros or Power Query for repeatable reporting.
Bonus: basic knowledge of cryptocurrency and blockchain.
To be considered for this role, you must currently be based in Latin America (LATAM) or Europe
💼
What We Offer:
💸 Competitive salary in USD, paid consistently every month, no matter where you are.
🌴 15 paid vacation days per year plus all U.S. federal holidays.
💻 100% remote, work from anywhere in LATAM or Europe with a professional home setup.
📈 A fast paced, high growth environment at the forefront of the global fintech and cryptocurrency industry, where your forecasting and analysis directly support major financial decisions.
🤝 A collaborative, high trust culture through Veta Virtual and our client, where your expertise and judgment are valued from day one.
Ready to Apply?
If you are ready to own global treasury operations and help guide real financial decisions, apply now and launch your next chapter with Veta Virtual.
Once you apply, you will be invited to complete a short 2-minute video question as part of our screening process. It is your first opportunity to show us your expertise, your analytical mindset, and what makes you the right person for this role. We can't wait to meet you!
Location: Remote-US
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
ROLE DESCRIPTION
Prediction markets are one of Phantom's top priorities, and the category is still wide open. The interfaces everyone uses today are not the end state. As a Senior Product Manager on the Predictions team, you'll shape what trading on real-world events should feel like, from five-minute crypto markets to live sports, politics, and culture.
You'll start with something most prediction products spend years building: more than 20 million people who already hold and trade their money in Phantom, tokens, perps, and stablecoins in the same app. We're looking for someone with the creativity to use that, the judgment to decide what matters, and the drive to see it through without waiting to be asked.
RESPONSIBILITIES
- Define how Phantom wins in a competitive market. Build on our funded user base, crypto infrastructure, and existing trading products to make discovering, funding, and trading predictions simpler and more connected.
- Own the prediction markets experience end to end, from discovery to payout.
- Sweat the design details with our designers. Make trading simpler for someone placing a first prediction and more powerful for someone placing their fiftieth of the day.
- Build a team that stays close to traders. Talk to them every week, read support tickets, and dogfood every build. Turn what you learn into roadmap decisions, and make these habits part of how the team works.
- Make every trade trustworthy. Own trade execution, position and PnL accuracy, and clear market resolution, so traders can rely on every number on the screen.
- Own market discovery and retention. Decide which markets we list and feature, how we surface live events, and how personalization, notifications, and social features give traders reasons to return.
- Make the calls. Decide what to build, what to cut, and when something is ready to ship, often with incomplete information, and own the outcome.
- Collaborate closely with engineering, design, data, marketing, legal, and our exchange and liquidity partners to ship in a regulated category. Set shared goals and report progress every week, including what isn't working.
QUALIFICATIONS
- 5+ years as a full-time Product Manager or founder, including a consumer product you owned end to end and grew through measurable improvements in adoption, retention, or revenue.
- You trade yourself (prediction markets, perps, crypto, or something more exotic) and have strong opinions about which products do it well. Comfortable reasoning about order books, liquidity, pricing, and settlement.
- Original product thinking, with a record of turning what you learned from users into something new that people adopted.
- Strong design sensibility. You can point to work where you made something simpler without taking power away from the people who wanted it.
- You stay close to users and use AI agents and data to test what you hear, investigate product performance, and measure whether your decisions worked.
- You pick up problems without being asked and see them through. You know when to gather more evidence and when to make a call.
- A close collaborator. You can lead engineering, design, legal, and marketing without formal authority, and you're technical enough to work through exchange, onchain, and data integrations in detail.
- Bonus points if you have:
- Worked at a prediction market, sportsbook, exchange, or brokerage.
- Built something on crypto rails that could not have been built without them.
- Built real-time, live-event, or high-frequency trading products.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
The Commercial Excess Inventory Analyst will help Hasbro create a smooth, adaptable inventory flow by connecting surplus stock with commercial opportunities across customers, channels, and markets. This position collaborates closely with Sales, Marketing, Finance, and Licensing teams to make sure excess inventory is thoroughly reviewed, approved, and addressed, while ensuring accurate reporting and documentation. This role will pinpoint practical excess inventory opportunities, organize customer and channel activation strategies, and aid swift implementation from insight to sale.
The Analyst manages and refines excess inventory operations by conducting data analysis, preparing reports, and working closely with various teams. The analyst maintains data accuracy, uncovers gaps in systems and procedures, and contributes to boosting efficiency through automation, process enhancements, and more efficient workflows.
Success in this role looks like: Sales teams have clearer, more actionable access to inventory opportunities; Inventory transitions more seamlessly across customers, channels, and markets; Commercial opportunities are identified earlier and activated faster; Supply Chain, Sales, Finance, and Marketing are aligned on what inventory should move, where it should move, and who owns the next step; Fewer opportunities stall because of unclear ownership, missing data, or fragmented communication; Inventory activation plans are tracked from recommendation through execution; The business has better access to what actions worked and where future opportunities exist.
Location and Work Arrangement
This role is based at our Boston, MA office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Partner with Sales, Supply Chain, Finance, Marketing, Demand Planning, and Licensing to identify excess inventory that can be activated through customer, channel, market, promotional, or allocation opportunities.
Convert inventory, demand, order book, customer, and sales performance data into clear, prioritized commercial action lists and recommendations.
Coordinate with Sales teams to understand customer interest, account opportunities, promotional windows, channel needs, and potential demand-shaping activities.
Help prioritize where Sales and Brand teams should focus based on available supply, forecasted demand, customer/channel fit, margin impact, and timing.
Partner with Finance to understand commercial implications (e.g., pricing, trade, discounting, profitability) of proposed actions.
Create and maintain Excel-based tracking tools and regional activation trackers, ensuring action owners, next steps, timing, and status are current and shared with collaborators.
Own excess scorecard reporting and benchmark performance tracking; analyze large datasets to identify discrepancies, risks, and actionable insights.
Refine and validate data to ensure consistency across systems and reports; maintain accurate documentation and backups of inventory actions and decisions.
Support post-activity learning by tracking actions taken, inventory moved, and commercial outcomes to inform continuous improvement.
Complete ongoing excess processes on a regular cadence (e.g., closeout tagging, system updates, status progression) to enable timely activation and clean governance.
Coordinate and track licensor approvals required to move inventory through excess channels (as applicable).
Coordinate follow-ups across cross-functional partners to ensure agreed actions move from discussion to execution; monitor progress and surface risks, roadblocks, and decisions requiring alignment.
Maintain current commentary and supporting documentation to ensure transparency and auditability of excess actions.
Support excess automation initiatives, including testing, tagging logic, and ongoing data-driven improvements.
Recognize and fix system and process gaps (e.g., missing or outdated pricing, inconsistent data) to boost operational and financial accuracy.
Reduce complexity and improve usability of excess reporting files, templates, and workflows; contribute to cross-functional improvement initiatives and taskforces.
Support organizational transitions and train collaborators on updated excess management processes and ways of working.
What You'll Bring
3 years' experience in an Analytics or Supply Chain related role.
Strong analytical skills with the ability to convert data into clear actions and recommendations.
Proficiency in Excel and comfort working with large datasets, trackers, and recurring reporting cadences.
Diligent approach to data accuracy, documentation, and process governance.
Demonstrated ability to work cross-functionally and drive follow-through across multiple collaborators.
Commercial approach with interest in inventory flow solutions (customer/channel activation, promotions, allocations, closeout actions).
Continuous improvement approach; interest in process optimization and automation.
Strong Excel skills, including pivot tables, lookups, data cleaning, and structured analysis.
What Sets You Apart
Experience with Power BI, Tableau, SAP, planning tools, ERP systems, or similar reporting platforms.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
Privacy Notice
Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$76,500
—
$114,800 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Remote, Georgia, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Illinois, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Washington, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
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