Задачи:
— Планирование промо-календаря, разработка механик и турниров.
— Расчет призовых фондов и бюджетов акций, прогнозирование окупаемости.
— Подготовка технических заданий для контента, дизайна и технической настройки.
— Запуск локальных промоакций для регионов Азии и Африки (MASS и VIP).
— Анализ результатов и взаимодействие с командами CRM, Product и Analytics.
Требования:
— Опыт работы в iGaming не менее 3 лет.
— Знание промо-механик, бонусных систем и сегментации пользователей.
— Уверенное владение Excel или Google Sheets.
В международной компании из сферы iGaming требуется Business Development Manager, который будет заниматься поиском и подключением платежных провайдеров для новых географических регионов. В обязанности входит проведение переговоров и согласование коммерческих условий, организация процесса онбординга и управление базой поставщиков, а также анализ конкурентов и участие в профильных конференциях. Кандидат должен иметь опыт не менее 1,5 лет в области поиска и интеграции платежных решений для iGaming, хорошо разбираться в рынках Азии, Африки или Латинской Америки, при этом опыт работы с Индией будет преимуществом. Важно глубокое понимание локальных способов оплаты и способность настойчиво отстаивать условия в переговорах. Требуется владение английским языком на уровне не ниже B2.
Задачи:
— Поиск и сопровождение платежных партнеров в странах Африки.
— Переговоры и согласование условий сотрудничества.
— Координация подключения и тестирования платежных решений.
— Анализ условий и результатов работы партнеров.
Требования:
— Английский B2+, знание французского будет плюсом.
— Высшее образование, навыки работы с Excel и YouTrack.
— Опыт в PSP или iGaming — преимущество (рассматриваем и без прямого опыта).
— Готовность к редким командировкам.
Условия:
— Оплата: €2 800 net на ИС, далее €3 200 net.
— Офис (5/2) на Кипре, полная помощь с релокацией.
— Медстраховка, компенсация спорта и английского, завтраки и обеды.
ОфисLimassol; Офис (5/2) на Кипре, полная помощь с релокацией
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Задачи:
— Вести X: искать инфоповоды и писать посты на английском.
— Искать партнёров и KOLs для коллабораций.
— Тестировать гипотезы роста и оценивать результаты.
— Общаться с пользователями и передавать обратную связь команде.
Требования:
— Интерес к крипте и Web3.
— Английский B2+.
— Умение принимать решения на основе данных.
— Опыт в SMM будет плюсом.
Условия:
— Офис в центре Петербурга, гибкое начало рабочего дня.
— Быстрые решения и минимум согласований.
— Пересмотр зарплаты по достижении целей без ограничений по количеству раз в год.
— Обучение за счёт компании после испытательного срока.
— Техника Apple и AI-инструменты без ограничений.
— 28 календарных дней отпуска, 7 дополнительных выходных и 100% оплата больничных.
Responsibilities:
— Own Credit Line's growth strategy and acquisition budget
— Run experiments across paid channels, landing pages, onboarding, activation, and retention
— Turn customer research and market insights into growth opportunities
— Work closely with marketing, product, analytics, origination, and risk teams
— Track CAC, LTV, retention, and other metrics that connect growth to business performance
Requirements:
— 5+ years in growth, performance, or product marketing
— Strong experience with acquisition funnels, analytics, and experimentation
— Hands-on knowledge of performance marketing tools and channels
— A track record of experiments that delivered measurable results
— Strong commercial thinking and the ability to drive projects independently
— Experience in banking or lending is a plus, but strong growth talent from other industries is also considered
Benefits:
— Direct influence on a growing financial product
— Ownership of meaningful business decisions
— Opportunity to understand and build for the Philippine market firsthand
— Relocation to Manila required to work closely with the local team
Location: Dubai
Workplace: hybrid
We are looking for a growth-minded
Product Manager
(mid to senior level) to own and optimize our end-to-end Onboarding experience. In this role, you will lead the critical user journey from initial Registration through KYC (Know Your Customer) verification to their first Deposit. Your main focus will be driving growth, removing friction, and converting prospective users into active customers while maintaining regulatory compliance.
What You’ll Be Doing
Own the Onboarding Lifecycle:
Define the strategy, roadmap, and execution for the complete Registration > KYC > First Deposit flow.
Optimize Conversion & Reduce Friction:
Run funnel analysis and A/B tests to identify drop-off points, streamline user journeys, and maximize user conversion rates.
Balance UX with Compliance:
Partner closely with Compliance, Risk, and Legal teams to meet regulatory requirements (KYC/AML) without creating unnecessary UX friction.
Collaborate Cross-Functionally:
Work with Engineering, Design, Data, and Ops to translate business and regulatory requirements into clear PRDs and deliver impactful features.
Manage Vendor Integrations:
Collaborate with third-party identity verification (IDV) and payment providers to optimize performance, match rates, and approval speeds.
Measure & Iterate:
Define key performance metrics (e.g., activation rate, time-to-deposit, pass rates) and continuously use data insights to iterate on the product.
What You'll Bring
5-8+ years of PM Experience:
Proven track record in product management, specifically focusing on user onboarding, activation, identity verification (KYC), or payments in Fintech or Crypto.
Growth Mindset:
Deeply metrics-driven with a passion for continuous testing, user acquisition, and optimizing conversion funnels.
User-Centric & Design-Focused:
Demonstrated ability to build frictionless, high-converting digital user experiences.
Technical & Data Savvy:
Experience working closely with engineering teams, APIs, third-party vendor integrations, and analytics tools.
Cross-Functional Collaborator:
Excellent communication skills with an ability to align compliance, engineering, and business stakeholders toward a shared vision.
Thrives in Fast-Paced Environments:
Comfortable with ambiguity, agile delivery practices, and executing 0>1 or 1>N initiatives rapidly.
Location: London
Workplace: hybrid
We are looking for a growth-minded
Product Manager
(mid to senior level) to own and optimize our end-to-end Onboarding experience. In this role, you will lead the critical user journey from initial Registration through KYC (Know Your Customer) verification to their first Deposit. Your main focus will be driving growth, removing friction, and converting prospective users into active customers while maintaining regulatory compliance.
What You’ll Be Doing
Own the Onboarding Lifecycle:
Define the strategy, roadmap, and execution for the complete Registration > KYC > First Deposit flow.
Optimize Conversion & Reduce Friction:
Run funnel analysis and A/B tests to identify drop-off points, streamline user journeys, and maximize user conversion rates.
Balance UX with Compliance:
Partner closely with Compliance, Risk, and Legal teams to meet regulatory requirements (KYC/AML) without creating unnecessary UX friction.
Collaborate Cross-Functionally:
Work with Engineering, Design, Data, and Ops to translate business and regulatory requirements into clear PRDs and deliver impactful features.
Manage Vendor Integrations:
Collaborate with third-party identity verification (IDV) and payment providers to optimize performance, match rates, and approval speeds.
Measure & Iterate:
Define key performance metrics (e.g., activation rate, time-to-deposit, pass rates) and continuously use data insights to iterate on the product.
What You'll Bring
5-8+ years of PM Experience:
Proven track record in product management, specifically focusing on user onboarding, activation, identity verification (KYC), or payments in Fintech or Crypto.
Growth Mindset:
Deeply metrics-driven with a passion for continuous testing, user acquisition, and optimizing conversion funnels.
User-Centric & Design-Focused:
Demonstrated ability to build frictionless, high-converting digital user experiences.
Technical & Data Savvy:
Experience working closely with engineering teams, APIs, third-party vendor integrations, and analytics tools.
Cross-Functional Collaborator:
Excellent communication skills with an ability to align compliance, engineering, and business stakeholders toward a shared vision.
Thrives in Fast-Paced Environments:
Comfortable with ambiguity, agile delivery practices, and executing 0>1 or 1>N initiatives rapidly.
Задачи:
— Работа с теплой базой клиентов, обзвон клиентов, которые ранее обращались в клининговую компанию и заказывали уборку.
— Общение по предоставленному скрипту.
Условия:
— Оклад 15 000 рублей плюс 8% от суммы уборки по KPI.
— График работы 5/2, занятость 4–5 часов в день.
— Перед откликом необходимо ознакомиться с отзывами о компании и провести минимальный фактчекинг, чтобы понимать суть работы клининговой компании.
Внимание: Если просят выполнить любые подозрительные действия с iCloud, не отвечайте и жалуйтесь на вакансию.
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking a Manager, Enterprise Sales for Industries to lead the growth of our industries businesses across Australia and New Zealand, bringing Claude to some of the region's most significant organisations. In this critical leadership position, you will build and lead a team of enterprise sales professionals, shape and execute our Industries go-to-market strategy, and be accountable for revenue across a portfolio of strategic accounts. You will work directly with C-level executives on their AI agendas, and bring together our Applied AI, Product, Marketing and Customer Success teams, along with our technology and cloud partners, to take customers from ambition to adoption at scale. You will also represent ANZ's priorities to local and global leadership, so that our approach reflects the regulatory, commercial and cultural landscape of both markets. This is an exceptional opportunity for a seasoned sales leader to shape the adoption of safe, frontier AI in one of the world's most sophisticated technology markets.
Key responsibilities
Shape and execute the Industries go-to-market strategy across Australia and New Zealand, setting priorities, account coverage and plans for a defined set of strategic target accounts
Build, lead and develop a high-performing enterprise sales team, setting a high bar for hiring, coaching and performance
Own team revenue performance, with rigorous pipeline management, forecasting and territory planning
Lead your team through the most complex, multi-stakeholder sales processes, from first executive engagement to negotiation and close
Build trusted relationships with C-level and senior executives, and act as an executive sponsor for key customers
Develop strategic partnerships with major technology partners and cloud providers active in the ANZ market
Collaborate with Applied AI, Product, Marketing and Customer Success teams to adapt Anthropic's offerings for the ANZ market and turn customer feedback into product direction
Conduct market analysis to identify new opportunities and refine our regional approach across industries
Craft and execute strategies to differentiate Anthropic and capture market share in a fast-moving, competitive market
Build and refine the sales methodology, playbooks and operating rhythm that allow the team to scale
Ensure alignment between regional operations and global strategy, representing ANZ's priorities to local and global leadership
Represent Anthropic with key customers and at industry and partner events, communicating our trust and safety principles effectively
Minimum qualifications
15+ years of sales experience, including 5+ years leading enterprise sales teams
A proven track record of success selling technical API products, cloud services or SaaS solutions
Demonstrated ability to build and scale enterprise sales teams in a high-growth environment
Success selling into Australia's and New Zealand's leading enterprises, with a strong understanding of how they evaluate, buy and adopt new technology
Experience leading large, complex sales cycles and building internal champions across business, technology, risk and procurement stakeholders
Strong executive presence, with the ability to engage C-level leaders and explain technical concepts clearly to non-technical audiences
Strong operational rigour in pipeline management, forecasting, and account and territory planning
A history of creative problem-solving and persistence in competitive markets
Preferred qualifications
Experience leading enterprise sales teams across multiple industries in ANZ
Experience selling through partner sales motions, ideally through cloud partners (AWS, Azure, Google Cloud)
Deep knowledge of the enterprise technology industry, particularly in areas like cloud services, data management or AI
Experience bringing new or emerging technology categories to market
Familiarity with the Australian and New Zealand regulatory landscape, including privacy, data sovereignty and AI governance
Experience representing a regional market within a global organisation and influencing senior leadership
A passion for AI and a commitment to its safe and responsible development
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Задачи:
— Техническая поддержка игроков, решение их проблем.
— Запуск внутриигровых событий (ивентов).
— Мониторинг стабильности игры.
— Контроль качества.
— Взаимодействие с разработчиком игры для решения насущных вопросов.
Требования:
— Опыт оперирования мобильных, веб или клиентских игр с пониманием QA и операционных процессов.
— Желание развиваться.
— Грамотный письменный русский язык, вежливость и стрессоустойчивость.
— Базовые навыки общения на английском или китайском языках.
— Высокая самодисциплина и готовность быть на связи в течение дня.
— Наличие резюме и сопроводительного сообщения.
— Наличие мобильного устройства на Android и доступ к Telegram.
Условия:
— Фиксированный оклад.
— Удалённая работа с гибким графиком.
— Оплата в криптовалюте.
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is redefining what’s possible in legal work by combining cutting-edge AI with intuitive product experiences. As we scale rapidly and take on increasingly complex use cases, we’re expanding our Applied AI engineering team to accelerate our ability to ship fast, delight users, and build infrastructure that scales with us.
As an Engineering Manager for Applied AI, you’ll lead teams of fullstack engineers building out new surfaces with specialized agentic workflows for lawyers and other professionals to use every day. You’ll lead 0->1 product builds that enable complex agentic workflows through elegant user interfaces. This role is equal parts product intuition and technical execution. You’ll be trusted to make fast, high-quality decisions, ship impactful features, and grow a team that embodies engineering excellence and AI-led software development.
We move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you’re energized by ownership, decisive execution, and solving real user problems at the forefront of AI and agentic workflows, we'd love to hear from you.
WHAT YOU’LL DO
- Lead fullstack engineering team(s) building user-facing features across our web product.
- Collaborate closely with Design, Product, and platform teams to identify and execute on high-impact initiatives.
- Help define and evolve the architecture for a fast-moving, AI-powered application.
- Hire, grow, and retain exceptional engineers who thrive in a high-trust, high-impact environment.
- Foster a culture of simplicity, quality, and continuous improvement.
- Contribute to code and architecture reviews, unblock teams, and lead by example when needed.
- Work closely with cross-functional partners to align product initiatives with company goals.
WHAT YOU HAVE
- 3+ years of experience in a software engineering management role leading fullstack product engineering teams, preferably in high-growth environments.
- 5+ years of experience as a fullstack or backend product engineer.
- A track record of leading high-performing, engaged engineering teams.
- Strong product sense and an instinct for balancing speed, quality, and user impact.
- Experience with modern frontend frameworks (e.g. React) and backend systems (e.g. Python, Node, Go).
- A plus: Exposure to AI-powered applications or complex internal tools.
COMPENSATION RANGE
$260,000 - $330,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey's Customer Education team delivers education at scale to professionals at law firms and in-house legal teams around the world. As Customer Education Program Manager, you will run a global series of product and legal AI education webinars, develop out-of-the-box Harvey workshops, and support colleagues across Harvey, such as the law schools team, with curriculum and consistent, high-quality content for their programs. You’ll turn objectives to polished sessions, and will monitor adoption data that shows what worked and how our programs can be improved. We need a versatile builder who moves easily among instructional design, visual design, and program management and who brings structure and calm to a fast-moving product.
WHAT YOU'LL DO
PROGRAM DESIGN AND CURRICULUM
- Design role-based programs that move law firm and in-house professionals from onboarding to daily use of Harvey
- Apply adult learning principles and instructional design models to set objectives and build and sequence content
- Translate product releases and expert workflows into practical lessons for legal professionals
- Adapt content for regional audiences, practice areas, and varying levels of experience with Harvey
- Partner with Product and Customer Success to keep curriculum current as the platform evolves
GLOBAL WEBINAR PROGRAM
- Own a global program of product and legal AI education webinars, from calendar and topic selection through registration, delivery, and follow-up, with sessions that serve AMER, EMEA, and APAC
- Recruit and prepare presenters and subject-matter experts, write run-of-show documents, and produce polished slides
- Facilitate and moderate sessions for audiences of all sizes
- Tailor sessions for law firm, in-house, and practice-area audiences, and coordinate regional presenters
- Track attendance, engagement, and post-session product usage, and use the results to refine topics and formats
- Test new formats, such as office hours, workshop series, and on-demand recordings, to extend reach across regions and audiences
WORKSHOPS AND PROGRAM SUPPORT
- Develop out-of-the-box Harvey workshops, complete with slides, exercises, and facilitator guides, that colleagues and customers can run on their own
- Partner with colleagues who run their own programs, such as the law schools team, and support them with curriculum, materials, and instructional design
- Set shared standards that keep education content consistent in quality, voice, and brand across Harvey's programs
- Update workshops and shared materials as Harvey releases new products and features
- Track how colleagues and customers use workshops and shared materials, and refine them based on feedback
PROGRAM MATERIALS
- Create one-pagers, quick-reference guides, and PDFs that customers use without a trainer in the room
- Apply Harvey brand standards and strong visual design to every asset
- Maintain an organized, current library of customer-facing learning resources
- Partner with Customer Success to embed resources in onboarding and renewal programs across customer segments
LEARNING PLATFORM OPERATIONS
- Publish and maintain content in Harvey Academy LMS
- Configure courses, enrollments, and learning paths by audience and region
- Report on completion, engagement, and adoption metrics
WHAT YOU HAVE
- Four or more years of experience managing customer education, enablement, or training programs, preferably at a B2B technology company
- Experience supporting cross-functional colleagues with curriculum and content for their programs
- A portfolio that shows your program and visual design work
- Experience running live training programs, such as a global webinar series
- Command of instructional design methods and adult learning theory
- Strong visual design skills in Figma, Claude, Google Slides, or similar tools
- Hands-on experience with at least one LMS or customer academy platform
- Clear, precise writing for professional audiences
- Working knowledge of generative AI and how legal professionals use it
- Confident facilitation for large virtual audiences
- Strong organization and sound judgment in prioritizing competing requests
NICE TO HAVE
- Experience teaching legal, tax, financial services, or other professional services audiences
- Experience with webinar platforms such as Zoom Webinars
- Familiarity with learning analytics that connect education to product adoption
- Experience using AI tools to speed content development
COMPENSATION
$120,900 - $166,200 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CD1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey's Customer Education team delivers education at scale to professionals at law firms and in-house legal teams around the world. As Customer Education Program Manager, you will run a global series of product and legal AI education webinars, develop out-of-the-box Harvey workshops, and support colleagues across Harvey, such as the law schools team, with curriculum and consistent, high-quality content for their programs. You’ll turn objectives to polished sessions, and will monitor adoption data that shows what worked and how our programs can be improved. We need a versatile builder who moves easily among instructional design, visual design, and program management and who brings structure and calm to a fast-moving product.
WHAT YOU'LL DO
PROGRAM DESIGN AND CURRICULUM
- Design role-based programs that move law firm and in-house professionals from onboarding to daily use of Harvey
- Apply adult learning principles and instructional design models to set objectives and build and sequence content
- Translate product releases and expert workflows into practical lessons for legal professionals
- Adapt content for regional audiences, practice areas, and varying levels of experience with Harvey
- Partner with Product and Customer Success to keep curriculum current as the platform evolves
GLOBAL WEBINAR PROGRAM
- Own a global program of product and legal AI education webinars, from calendar and topic selection through registration, delivery, and follow-up, with sessions that serve AMER, EMEA, and APAC
- Recruit and prepare presenters and subject-matter experts, write run-of-show documents, and produce polished slides
- Facilitate and moderate sessions for audiences of all sizes
- Tailor sessions for law firm, in-house, and practice-area audiences, and coordinate regional presenters
- Track attendance, engagement, and post-session product usage, and use the results to refine topics and formats
- Test new formats, such as office hours, workshop series, and on-demand recordings, to extend reach across regions and audiences
WORKSHOPS AND PROGRAM SUPPORT
- Develop out-of-the-box Harvey workshops, complete with slides, exercises, and facilitator guides, that colleagues and customers can run on their own
- Partner with colleagues who run their own programs, such as the law schools team, and support them with curriculum, materials, and instructional design
- Set shared standards that keep education content consistent in quality, voice, and brand across Harvey's programs
- Update workshops and shared materials as Harvey releases new products and features
- Track how colleagues and customers use workshops and shared materials, and refine them based on feedback
PROGRAM MATERIALS
- Create one-pagers, quick-reference guides, and PDFs that customers use without a trainer in the room
- Apply Harvey brand standards and strong visual design to every asset
- Maintain an organized, current library of customer-facing learning resources
- Partner with Customer Success to embed resources in onboarding and renewal programs across customer segments
LEARNING PLATFORM OPERATIONS
- Publish and maintain content in Harvey Academy LMS
- Configure courses, enrollments, and learning paths by audience and region
- Report on completion, engagement, and adoption metrics
WHAT YOU HAVE
- Four or more years of experience managing customer education, enablement, or training programs, preferably at a B2B technology company
- Experience supporting cross-functional colleagues with curriculum and content for their programs
- A portfolio that shows your program and visual design work
- Experience running live training programs, such as a global webinar series
- Command of instructional design methods and adult learning theory
- Strong visual design skills in Figma, Claude, Google Slides, or similar tools
- Hands-on experience with at least one LMS or customer academy platform
- Clear, precise writing for professional audiences
- Working knowledge of generative AI and how legal professionals use it
- Confident facilitation for large virtual audiences
- Strong organization and sound judgment in prioritizing competing requests
NICE TO HAVE
- Experience teaching legal, tax, financial services, or other professional services audiences
- Experience with webinar platforms such as Zoom Webinars
- Familiarity with learning analytics that connect education to product adoption
- Experience using AI tools to speed content development
COMPENSATION
$120,900 - $166,200 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CD1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.
Legal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.
This role is both strategic and hands-on. We are looking for experienced legal professionals with litigation, investigations, regulatory, compliance, or enforcement backgrounds who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.
WHAT YOU'LL DO
- Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.
- Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.
- Oversee and support your team as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve litigation, investigations, regulatory, compliance, and risk-management workflows.
- Build trusted relationships with senior stakeholders, including General Counsel, Chief Litigation Counsel, Chief Compliance Officers, Heads of Regulatory Affairs, Deputy General Counsel, legal operations leaders, and other legal and business leaders.
- Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.
- Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.
- Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.
- Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.
WHAT YOU HAVE
- Qualified lawyer with 7+ PQE, including significant experience practicing litigation, regulatory, investigations, compliance, white-collar defense, enforcement, employment litigation, financial regulatory matters, government investigations, or other contentious legal work, including experience working in-house.
- Must have prior experience managing a team, with a track record of developing talent and driving performance.
- Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.
- Strong understanding of the workflows, challenges, and priorities of in-house litigation, compliance, investigations, and regulatory teams.
- Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.
- Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.
- Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.
- Strong point of view on the future of the legal industry and the impact of AI on legal services.
COMPENSATION
$315,000 - $385,000 USD OTE 75/25 Split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.
Legal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.
This role is both strategic and hands-on. We are looking for experienced legal professionals with litigation, investigations, regulatory, compliance, or enforcement backgrounds who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.
WHAT YOU'LL DO
- Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.
- Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.
- Oversee and support your team as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve litigation, investigations, regulatory, compliance, and risk-management workflows.
- Build trusted relationships with senior stakeholders, including General Counsel, Chief Litigation Counsel, Chief Compliance Officers, Heads of Regulatory Affairs, Deputy General Counsel, legal operations leaders, and other legal and business leaders.
- Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.
- Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.
- Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.
- Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.
WHAT YOU HAVE
- Qualified lawyer with 7+ PQE, including significant experience practicing litigation, regulatory, investigations, compliance, white-collar defense, enforcement, employment litigation, financial regulatory matters, government investigations, or other contentious legal work, including experience working in-house.
- Must have prior experience managing a team, with a track record of developing talent and driving performance.
- Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.
- Strong understanding of the workflows, challenges, and priorities of in-house litigation, compliance, investigations, and regulatory teams.
- Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.
- Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.
- Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.
- Strong point of view on the future of the legal industry and the impact of AI on legal services.
COMPENSATION
$315,000 - $385,000 USD OTE 75/25 Split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Chicago
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.
Legal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.
This role is both strategic and hands-on. We are looking for experienced legal professionals with a corporate legal background and in-house experience who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.
WHAT YOU’LL DO
- Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.
- Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.
- Oversee and support your team, as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve legal workflows across in-house legal teams.
- Build trusted relationships with senior stakeholders, including General Counsel, Deputy General Counsel, Chief Legal Officers, legal operations leaders, and other legal and business leaders.
- Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.
- Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.
- Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.
- Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.
WHAT YOU HAVE
- Qualified lawyer with 7+ PQE, including significant experience practicing corporate law, commercial contracting, mergers and acquisitions, private equity, emerging companies and venture capital, capital markets, or other corporate transactional work, or advising on corporate governance, including experience working in-house.
- Must have prior experience managing a team, with a track record of developing talent and driving performance.
- Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.
- Strong understanding of the workflows, challenges, and priorities of in-house legal teams.
- Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.
- Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.
- Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.
- Strong point of view on the future of the legal industry and the impact of AI on legal services.
COMPENSATION
$315,000 - $385,000 USD OTE 75/25 Split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Manager, Corporate Development & Finance
San Mateo, CA OR Los Angeles, CA (hybrid)
SIE is seeking a highly motivated and versatile
Manager
in its Corporate Development & Finance team. The team partners closely with senior leadership to support C-level decision-making across a broad range of strategic and financial priorities, including market intelligence, strategic planning, M&A/investment evaluation and execution, post-investment management, and investor communications.
This role is designed for a highly independent and well-rounded strategic leader who can flex across multiple domains, including
strategic initiatives, business insights, investor relations, and M&A and investments
. This will be a highly visible role, with frequent engagement with SIE’s leadership team, and close collaboration with various stakeholders to help solve some of the business’ most important strategic priorities that will shape the future of SIE and PlayStation.
The ideal candidate is a structured thinker and strong executor who thrives in a fast-paced environment, can manage multiple high-priority workstreams, is comfortable engaging with senior stakeholders across global teams, and has a keen interest in driving innovation in gaming.
Key Responsibilities
Strategic Finance & Corporate Strategy
Support development and articulation of SIE’s corporate strategy and mid- and long-range planning
Develop executive-level materials (e.g. strategy updates, board presentations, CEO briefings)
Partner with business units to evaluate strategic initiatives, business cases, and capital allocation decisions
Cross-Functional Project Leadership
Lead or support high-impact, cross-functional initiatives on behalf of senior leadership
Drive alignment across global stakeholders and functions
Manage multiple concurrent projects with strong attention to detail, timelines, and stakeholder communication
Investor Relations & Executive Communications
Support investor relations activities, including earnings material preparation, investor presentations, and story development
Translate complex financial and strategic topics into clear, compelling narratives for internal and external stakeholders
Assist in responding to investor inquiries and preparing senior leadership for external engagements
M&A, Investments & Integration
Support due diligence and transaction execution for acquisitions, investments, or partnerships as needed
Contribute to integration planning and execution, including Day 1 readiness and tracking of value creation initiatives
Develop frameworks and KPIs to monitor performance of acquired or invested businesses
Investment Value Creation & Management
Lead investment reviews to assess performance against investment thesis and identify lessons learned
Track and report on strategic and financial outcomes of investments
Help refine internal processes, playbooks, and tools across the investment lifecycle
Qualifications
5-8+ years of relevant experience in a highly analytic and strategic role, ideally in investment banking, management consulting, transaction advisory (Big 4 or equivalent), corporate development, strategic finance, investor relations, or similar roles
Strong generalist toolkit with experience spanning strategy, finance, and/or operations
Excellent problem-solving and analytical skills, including financial modeling and business case development
Strong communication skills with the ability to synthesize complex topics into clear, executive-ready materials
Demonstrated ability to manage multiple projects autonomously and adapt to evolving business priorities
Experience supporting and coordinating executive forums and leadership communications in a fast-paced setting
Experience and/or passion for technology, gaming, media and entertainment
Collaborative, low-ego team player with strong interpersonal skills and ability to influence across functions and cultures
High proficiency in Excel and PowerPoint
BA/BS required; MBA or equivalent advanced degree preferred
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$172,200
—
$258,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Chicago
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineering Manager, Product Specialist lead and scale a high-performing team of Legal Engineer, Product Specialists responsible for driving customer adoption, expansion, renewal and long-term success across Harvey’s global customer base. This role sits at the center of Harvey’s post-sales motion, ensuring that customers realize meaningful value from Harvey’s platform and expand their usage over time.
You will oversee a team of former practicing lawyers who serve as trusted advisors to customers, guiding them in integrating Harvey into their workflows. As a manager, you will be responsible for elevating team performance, shaping customer engagement strategy, and partnering cross-functionally with Customer Success, Sales, Product, and Engineering to drive retention, expansion, and product evolution.
This is both a strategic and hands-on leadership role. You will directly engage with Harvey’s most important customers, coach your team through complex engagements, and build the systems, playbooks, and infrastructure needed to scale a world-class post-sales function.
WHAT YOU'LL DO
- Lead and develop a high-performing team: Recruit, mentor, and manage a team of Legal Engineer – Product Specialists, setting a high bar for customer engagement, legal credibility, and product expertise. Coach team members through complex customer situations, provide actionable feedback, and create clear paths for growth and performance excellence.
- Drive customer adoption, retention, and expansion: Own the team’s impact on customer outcomes, including adoption, utilization, renewals, and expansion. Partner closely with Customer Success Managers and Account Executives to ensure coordinated account strategies that deepen engagement and demonstrate measurable value.
- Oversee customer engagement strategy: Guide how the team engages with customers across implementation, onboarding and ongoing enablement. Ensure consistent, high-quality delivery of workshops, trainings, and hands-on agent building sessions that help legal professionals integrate Harvey deeply into their workflows across practice areas and geographies.
- Act as a senior escalation point for key accounts: Directly engage with Harvey’s most strategic and complex customers, building relationships with partners, general counsel, and other senior legal stakeholders. Step into critical moments to unblock adoption challenges and reinforce Harvey’s value proposition.
- Own team operations and performance management: Manage team capacity, account allocation, and coverage to ensure efficient support across the customer base. Establish clear performance metrics tied to adoption, engagement, and customer health. Drive accountability through data-informed decision making.
- Build scalable processes and enablement: Design and refine playbooks, onboarding frameworks, training programs, and best practices that enable the team to operate consistently and effectively at scale. Partner with Legal Enablement and Product to continuously improve materials and approaches.
- Partner cross-functionally to improve customer outcomes: Collaborate closely with Customer Success, Sales, Product, Engineering, and Applied Legal Research to align on customer needs and deliver cohesive solutions. Ensure insights from customer engagements are translated into actionable improvements across teams.
- Influence product strategy and roadmap: Aggregate and synthesize feedback from your team and customers to inform product development. Advocate for features and workflows that address real-world legal use cases and improve usability, adoption, and impact.
- Shape Harvey’s customer-facing narrative: Partner with Marketing and Enablement to develop high-quality content, use case materials, and thought leadership that reflect deep legal expertise and resonate with customers. Help define how Harvey communicates value in a post-sales context.
WHAT YOU HAVE
- JD or equivalent legal qualification.
- 5+ years practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.
- 4+ years of direct people-management experience, with a demonstrated track record of building, leading, and developing high-performing teams - including hiring, performance management, and career development of direct reports. Experience managing legal professionals is preferred, but candidates with strong management track records leading non-legal teams will also be considered, provided they bring the legal background described above.
- Strong executive presence, with experience building relationships with senior stakeholders such as law firm partners, general counsel, c-suite/senior innovation team members and legal operations leaders.
- Deep understanding of legal workflows and the challenges faced by modern legal teams.
- Demonstrated success in customer-facing roles (e.g., client advisory, customer success, legal tech, or innovation teams).
- Ability to operate in a fast-paced, ambiguous environment and drive both strategic initiatives and day-to-day execution.
- Strong interest in AI and its potential to transform the legal industry.
- Experience working cross-functionally with Product and Engineering teams is a plus.
COMPENSATION
$315,000 - $385,000 USD OTE 75/25 Split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-SZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai