Paid internship, full-time or part-time.
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Paid internship, full-time or part-time.
An international commodities trader with offices in Moscow, UAE and Singapore is looking for a new Commodities manager to expand the operations of the Moscow office.
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Настроить подборLocation: Cyprus; Serbia; Poland Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for Supply quality & Retention Manager. Your main tasks will be: Design the quality driver model and link supply behaviour to MAVP conversion, retention and recovery of valuable pairs. Find problems in cohorts and segments; design quality activation, training and behaviour change programmes. Agree order quality parameters with the Planning Lead and commercial levers with the Incentives Lead. Set requirements for Product/ML on prompts and signals; validate the effect with Analytics. Hand over standards and the playbook to account managers; measure adoption and sustained effect with guardrails on complaints and client pressure. We expect from you: Quality modelling: links partner behaviour to creating and retaining valuable pairs. Customer experience diagnostics: tells activity and spend growth apart from better experience and repeat contact. Cohort analysis of new, active and returning partners. Experiments: comparison groups, observation periods, stop criteria. Writing requirements for Product/ML: prompts, signals, quality measurement. Building training programmes, standards and playbooks. What do we offer: REMOTE OPPORTUNITY to work full-time; The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Children's education reimbursement . 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child, according to the paychecks after the integration period. Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences, and meetings; Corporate discount for English lessons; Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now!
Location: San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Customer Success Managers at Ramp are responsible for successful implementation and adoption. This role partners with public-sector organizations to deliver measurable value, helps shape the approach to government agencies, educational institutions and nonprofits, guides onboarding and long-term success, and advises customers on modernizing financial workflows. WHAT YOU’LL DO - Lead Onboarding & Implementation: Manage the onboarding and rollout of Ramp for newly signed public sector customers, ensuring compliance with government implementation and security requirements. - Drive Adoption Across Complex Stakeholders: Partner with multiple departments and decision-makers, such as finance, procurement, IT, and compliance, to align Ramp with organizational objectives. - Serve as a Trusted Advisor: Act as a strategic consultant and extension of your customers’ teams by advising on best practices, workflow optimization, and change management specific to the public sector. - Ensure Compliance & Security Alignment: Support customers in adhering to relevant regulations (e.g., FedRAMP, state procurement policies) while integrating Ramp into their ecosystem. - Maximize Utilization & Value: Proactively identify opportunities to expand Ramp adoption, drive product utilization, and deliver measurable ROI for public institutions. - Collaborate Cross-Functionally: Work closely with Account Executives, Product, Engineering, and Compliance teams to deliver tailored solutions and resolve customer needs. - Collect & Share Customer Insights: Surface feedback from public sector clients to influence product roadmaps and participate in workshops to shape Ramp’s long-term offering for this vertical. - Manage Multiple Priorities: Balance implementation, follow-ups, reporting, and proactive engagement across a portfolio of accounts with varying complexity and timelines. WHAT YOU’LL NEED - 4+ years in implementation or engagement management in B2B SaaS or public-sector technology. - Public-sector experience highly preferred; experience with large-scale strategy/change management, preferably in Finance or Fintech. - AI fluency; strong program/project management for complex, multi-workstream technology deployments. - Excellent communication and relationship management, including translating technical concepts for diverse audiences. - Success working with Product, Engineering and Security to troubleshoot and co-develop solutions. - Ability to navigate public procurement, long sales/adoption cycles and organizational needs; adaptability in a fast-paced, mission-driven environment. NICE TO HAVES - Bachelor’s degree; multi-stakeholder relationships across government, education or nonprofit organizations. - Government finance systems, ERP/accounting platforms (Oracle, PeopleSoft, Workday or SAP) and familiarity with compliance frameworks (FedRAMP, SOC 2, HIPAA or CJIS). - PMP, CAPM or PMI-ACP; finance, accounting or government-procurement background; experience scaling customer success at a high-growth company. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Atlanta; San Francisco; New York Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Job description: As a Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills. * This posting covers multiple openings across locations and seniorities. Your exact leveling + compensation range will be determined by your location, experience and interview performance. * This role hybrid role, going into the office 3 days a week (hybrid), at our SF (Jackson Square), NYC (Chelsea), and Atlanta (Colony Square) location. Please note that unfortunately, we do not offer relocation assistance for this role at this time. What You'll Be Doing Strategic Growth & Performance - Become a true expert on your merchants’ business, diving deep into their payment data to uncover actionable insights and opportunities. - Act as a payment performance consultant, identifying and driving initiatives that boost authorization rates, increase revenue, and lead to the adoption of new Checkout.com http://Checkout.com products. - Serve as a strategic advisor during business reviews, translating technical performance into a compelling commercial story for your merchants. Technical Ownership & Delivery - Serve as the primary technical authority for your merchants, mastering their API integrations and infrastructure. - Lead the response to critical incidents with a calm, decisive approach, coordinating internal teams to ensure swift resolution and clear communication. - Project-manage key technical initiatives, from complex migrations to new product launches, ensuring seamless, on-time delivery. Merchant Advocacy & Enablement - Act as the voice of the merchant internally, translating their needs and feedback into clear insights that help shape our product roadmap. - Empower your merchants by delivering expert training, workshops, and demos to ensure they are leveraging the full power of our platform. Qualifications - 3+ years of experience in a senior, client-facing technical role such as Technical Account Management, Solutions Consulting, or Sales Engineering, preferably within a SaaS or API-first company. - Solid understanding of the end-to-end payment lifecycle, from authorization to settlement. Payments experience + knowledge is required. - A degree in Computer Science, Information Technology, or a related technical field, or equivalent experience. - Hands-on expertise with RESTful APIs. You can confidently read API documentation, troubleshoot integration issues, and guide developers through complex workflows. - Exceptional communication skills, with the ability to build trust and convey complex technical subjects to both C-level executives and engineering teams. - A natural problem-solver with a tenacious attitude; you're comfortable navigating ambiguity and leading clients through high-pressure technical incidents. What makes you stand out: - Deep knowledge of core payment concepts like SCA, Tokenization, MIT/CIT, AFT/OCT, and the technical drivers of authorization rate optimization. - Direct experience with payments ecosystem, including knowledge of key local payment methods and acquiring capabilities - Fluency in other languages is an advantage. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: United States Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. The people who build on Webflow make some of the best work on the web. We're looking for a Senior Community Manager to give that work a bigger stage, bring those builders together, and make Webflow's community known. You'll reimagine our programs and online spaces, plan events, and back the leaders running groups around the world. You'll also make sure what members tell you reaches the teams building the product, and that the work they share shapes how Webflow tells its story. This is a hands-on role for someone who can set a direction and then build it. ABOUT THE ROLE: - Location: Remote-first (United States; BC & ON, Canada) - Full-time - Permanent - Exempt - The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. - United States (all figures cited below are in USD and pertain to workers in the United States) - Zone A: $150,000 - $180,000 - Zone B: $141,700 - $170,000 - Zone C: $131,700 - $158,000 - Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada) - $164,000 - $196,000 This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for a new position - Reporting to the Director of Brand Engagement AS A SENIOR COMMUNITY MANAGER, YOU'LL… - Develop a community strategy that takes care of the community we have today and grows with it. Start by listening to members and learning from what's working, then define where we go next: who we serve, which programs we invest in, and how community fits into Webflow's growth. Put the operating model and measurement framework in place. - Reimagine our community programs. Decide which programs to keep, evolve, or retire, and design new ones where members need them. Give community leaders the onboarding, playbooks, and support they need to run great groups around the world. - Create great community events and activations. Work with our field events team to plan hackathons, challenges, workshops, meetups, and live sessions, online and in person, with clear goals and playbooks that make them repeatable. - Build a community storytelling engine. Find the builders doing remarkable work on Webflow, interview them, and turn their projects into spotlights, showcases, and a library of real use cases. Partner with Product Marketing and Content so launches and campaigns are grounded in real community work. - Make our online community spaces places people want to be. Own the strategy for where members connect online, including programming, moderation, and the standards that keep conversations useful and generous. - Bring the community's voice inside Webflow. Partner with Product, Growth, Support, and Sales to surface feedback, shape early access programs, and connect community engagement to activation, retention, and pipeline. - Measure what matters. Track participation, retention, and the community's contribution to growth, and use what you learn to decide what to scale, fix, or stop. ABOUT YOU: Requirements: - 5+ years building or running communities for a software product, ideally for developers, designers, or other makers - A track record of building community programs from scratch and growing them, such as leader or ambassador programs, hackathons, and events. Tell us about one you built. - Hands-on fluency with Webflow or comparable web and design tools. You can build a site, answer a member's question, and speak the language of builders. - Experience setting community goals and measuring them against business results like activation, retention, and pipeline - Experience running online spaces on platforms like Discord, Slack, or forums, including programming and moderation - Experience supporting volunteer leaders and members, online and in person - BS / BA college degree or relevant experience You’ll thrive as a Senior Community Manager if you.. - Come from the community. You've been a member or leader in a builder community yourself, so you know what makes one worth showing up for. - Build programs that last. You turn a good event or idea into something repeatable, with playbooks that let other people run it well. - Show up in the room. You're comfortable hosting a workshop, panel, or live session, and you bring people together online and in person. - Bring a point of view. You have a clear view of what makes a community worth joining, and you can say why a program should grow, change, or end. - Make the people around you better. You back volunteer leaders, carry what members say to Product and Support, and build strong relationships across marketing, events, and the teams making the product. - Find the story in the work. You can spot the builder behind a great project and explain why it matters to people who've never met them. - [REQUIRED] Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact. OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers. BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program. Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment. BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records. STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm. PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Manager, Personalized Support. About the job The Personalized Support Manager is responsible for the performance of Twilio’s products and will manage a team of global Technical Account Managers while working in Mexico and Colombia time zones. The Manager in this role collaborates with Engineering, Supportability, Product, Readiness and other cross functional teams to enable customers and Technical Account Managers. Responsibilities In this role, you’ll: Lead a team of Technical Account Managers (TAMs) who are the designated technical contacts for Twilio’s strategic customers. The team’s role is to assist customers in resolving complex technical problems, delivering proactive guidance to provide added value through the use of Twilio technologies and being the champion for the customer within Twilio. As the Personalized Support Manager, you will be the coach and leader for a team of TAMs; bringing out the best in each of your team members with keen interest in their overall well being. You are ready to dig deep and address technical questions as well as be able to zoom out and look at the larger picture. A large part of your role involves understanding customer roadblocks, pain points and advocating in a data driven way with product management and engineering teams to enhance the customer experience and delight Twilio customers. You will also be working alongside our Sales teams to manage customer accounts. You will enable and train new employees to supplement existing resources as needed while raising the bar on the standard of support excellence. You will foster a strong culture of collaboration and customer empathy in the team. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 6+ years of experience as part of a support or operations team in a software or SaaS company. 4+ years experience leading a technical support team in a software or SaaS company. Experience coaching Technical Account Managers in providing best-in-class customized proactive and reactive support to customers. Exceptional emotional intelligence, interpersonal communication and professional writing skills. Demonstrated history of driving complex product issue resolutions including escalation management, internal and external strategy planning through to solution delivery. Ability to lead a team while effectively developing and achieving the desired performance outcomes (performance, teamwork, collaboration, KPI reporting/analysis, frameworks, daily management tasks, training & enablement strategies, etc.) Ability to prioritize multiple competing initiatives simultaneously including business as usual tasks, projects, on-call responsibilities and other operational requirements. Diplomacy in uncertain situations with an analytical and process driven solution approach. Desired: Knowledge of networking protocols, standards, troubleshooting and cloud computing. Working knowledge of P/L, expense, cost, resource and risk management in enterprise portfolios. Experience working with Salesforce, JIRA, Confluence, Airtable, Zendesk and other project tools. Location This role will be remote, and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Responsibilities: — Drive brand-specific success for all existing owners and customers, supporting onboarding of new brand owners and ensuring elite service throughout the customer journey. — Expand and upsell existing customers by providing excellent communication, service, and onboarding/installation experience to gain additional locations. — Build strong client relationships at the executive level to maintain current business and assist in acquiring new customers through referrals. — Communicate with executive contacts at largest customers to understand and address their needs. — Coach and coordinate internal teams to support the customer base. — Collaborate with internal departments to fulfill customer requests, ensure projects go to plan, and maintain regular communication. — Resolve complaints and track processes related to client needs. — Proactively solve customer problems exceeding expectations through communication methodologies. — Perform regular customer check-ins to increase satisfaction. — Set up and run customer meetings covering billing, investments, energy savings, new offerings, and supply options. — Track all interactions using CRM. — Collect and analyze consumer behavior data to understand changing needs. — Prepare and conduct regular program performance reviews including bi-weekly check-ins and quarterly business reviews. — Travel as needed to meet customers. — Respond to assigned customer tickets and inquiries, including emergencies or CSAT requests outside standard hours. — Adhere to training, playbook, procedures, and contact hygiene within tech stack tools. — Offload day-to-day CSTAT issues from Account Executives to create additional selling bandwidth. — Perform other duties as assigned by Sales Leadership/Management. Requirements: — Operational experience preferred. — CRM experience required. — Bachelor’s Degree or related Energy industry experience. — Extensive experience building and managing C-Level relationships in Executive Sales or Account Management roles. — Ability to understand and assist in meeting customers’ sustainability goals. — Detail-oriented, organized, thorough, and productive. — Ability to use multiple tools to understand internal and external customer issues and business needs. — Ability to prioritize and support multiple customer projects simultaneously. — Strong problem-solving skills. — Able to work independently. — Strong interpersonal, analytical, oral, written communication, and presentation skills. Benefits: — Career advancement opportunities in a fast-growing, supportive company environment. — Competitive pay. — Full benefits package including medical, dental, vision, 401K, life insurance, and disability insurance. — Opportunity to work as part of a team that values its members and works together to achieve positive change. Location: Remote Compensation: $80,000 - $95,000 per year, based on experience, skillset, qualifications, and location. Incentive bonus based on expansion of existing customer locations and achievement of sales targets within assigned region/brand assignments. Budderfly is committed to equal employment opportunities and welcomes all job seekers, including those with disabilities. Reasonable accommodations are available upon request for qualified individuals with disabilities.
Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Senior Renewal Manager, Public Sector at Chainguard, you will play a crucial role in ensuring the retention and long-term success of our Public Sector customers across federal, state, and local government, along with the systems integrators and partners who serve them. You will own the renewal process for a book of our largest and most complex public sector contracts, managing renewals from early planning through award while navigating government budget cycles, contract vehicles, and procurement requirements. This role sits at the intersection of Customer Success, Sales, Partners, and Ops. By owning renewals, you enable Customer Success to focus on adoption and mission outcomes, and Sales to focus on expansion and new business. Your work ensures renewals are planned around fiscal year timing and funding realities, so customers keep their coverage in place without gaps, while supporting Chainguard’s broader revenue and retention goals. You will act as a trusted partner to customers, resellers, and primes, guiding renewal conversations with clarity, patience, and confidence. Attention to detail, fluency in government contracting, and strong cross-functional collaboration are essential, as public sector renewals involve long lead times, many stakeholders, and little room for error. What you’ll do: Renewal Management: Own the end-to-end renewal process for a portfolio of public sector customers, starting renewal planning 6 to 9 months ahead of contract end to align with budget cycles, fiscal year-end, and option year exercises. Contract Vehicles & Partners: Manage renewals through resellers, distributors, and contract vehicles (such as GSA Schedule, SEWP, and agency-specific vehicles), coordinating quotes, pricing, and paperwork with channel partners and primes. Commercial Execution: Generate renewal quotes, lead pricing and contract discussions, and coordinate with Finance, Legal, Deal Desk, and Contracts to ensure accurate, compliant, and timely execution. Funding & Procurement: Track funding status, continuing resolutions, period of performance dates, and procurement milestones, and escalate early when timing puts a renewal or coverage at risk. Forecasting & CRM Hygiene: Maintain accurate renewal data in CRM, including forecasts, risks, and renewal status, to provide clear visibility and predictable outcomes. Risk & Retention Strategy: Identify renewal risks early, including budget cuts, program changes, and competitive pressure, and collaborate with Customer Success, Sales, and Partners to mitigate churn and improve gross retention. Process & Playbooks: Develop and refine public sector renewal playbooks, including fiscal year-end planning and vehicle-specific processes, to increase efficiency and improve on-time renewal rates. Leadership & Mentorship: Serve as the subject matter expert on public sector renewals, mentor other Renewal Managers, and help shape how the function scales as Chainguard grows its government business. What we're looking for: 6+ years of experience in renewals, contracts, account management, or sales supporting U.S. federal, state, or local government customers, with direct ownership of customer contracts and commercial conversations. Deep knowledge of government procurement, including contract vehicles, resellers, option years, and federal fiscal year timing. Track record of owning government contracts, including enterprise license agreements, and renewing them at or above value. Proven ability to drive renewals with predictability and deliver against gross retention targets. Experience working with channel partners, distributors, and systems integrators on quoting, pricing, and order execution while maintaining strong customer relationships. Strong project management and organizational skills, with the ability to manage multiple renewal cycles simultaneously. Comfort generating quotes, preparing order forms, and maintaining CRM hygiene, ideally in Salesforce. Ability to collaborate effectively with both technical and non-technical stakeholders. High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset. Ability to operate with full autonomy in a fast-paced, evolving environment and lead the build-out of new processes where needed. Pay Range: Up to $195,000 70/30 OTE If your experience is close, but doesn’t fulfill all requirements, please apply . Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.
Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Senior Renewal Manager, Enterprise at Chainguard, you will play a crucial role in ensuring the retention and long-term success of our largest and most strategic customers. You will own the renewal process for a defined book of high-value accounts, managing complex, multi-year, multi-product renewals from early planning through close while delivering a thoughtful, value-driven customer experience. This role sits at the intersection of Customer Success, Sales, and Ops. You will partner closely with Account Executives and Customer Success Managers on every account: you own the renewal, CSMs own adoption and outcomes, and AEs lead expansion. Your work ensures renewal conversations start early, are grounded in the value customers have realized, and support Chainguard’s broader revenue and retention goals. You will act as a trusted partner to customers, guiding renewal conversations with procurement, security leaders, and executives with clarity, empathy, and confidence. Strong business acumen, comfort with complex negotiation, and cross-functional leadership are essential, as each renewal carries significant revenue and requires coordination across many stakeholders. What you’ll do: Renewal Management: Own the end-to-end renewal process for a portfolio of enterprise customers, starting renewal planning 120+ days out and driving on-time renewals through account strategy, stakeholder engagement, and negotiation. Value & Business Case: Partner with CSMs to build renewal business cases grounded in adoption, CVE reduction, and engineering time saved, and present them to economic buyers and executives. Commercial Execution: Structure and negotiate multi-year terms, ramps, co-terms, and pricing changes, and coordinate with Finance, Legal, customer Procurement, and Deal Desk to ensure accurate and timely contract execution. Account Team Partnership: Work with AEs to align renewals with expansion opportunities, so renewal and growth motions move together rather than compete. Forecasting & CRM Hygiene: Maintain accurate renewal data in CRM, including forecasts, risks, and renewal status, to provide clear visibility and predictable outcomes. Risk & Retention Strategy: Identify renewal risks early, including budget pressure, adoption gaps, stakeholder changes, and competitive threats, and lead cross-functional plans to mitigate churn and protect gross retention. Process & Playbooks: Develop and refine enterprise renewal playbooks, including executive engagement and procurement navigation, to increase efficiency and improve on-time renewal rates. Leadership & Mentorship: Serve as the escalation point for the most complex renewals, mentor other Renewal Managers, and help shape how the function scales across segments. What we're looking for: 7+ years of experience in B2B SaaS in renewals, account management, or sales, with direct ownership of six-figure customer contracts. Track record of renewing large, multi-year enterprise agreements at or above value, including through competitive displacement attempts and budget pressure. Proven ability to drive complex renewals with predictability and deliver against gross retention targets. Experience negotiating multi-year agreements, pricing, and contract terms with enterprise procurement teams while maintaining strong customer relationships. Comfort engaging senior stakeholders, including security, engineering, and procurement leaders. Strong project management and organizational skills, with the ability to manage multiple complex renewal cycles simultaneously. Comfort generating quotes, preparing order forms, and maintaining CRM hygiene, ideally in Salesforce. Ability to collaborate effectively with both technical and non-technical stakeholders. High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset. Ability to operate with full autonomy in a fast-paced, evolving environment and lead the build-out of new processes where needed. Strongly Preferred : Experience working with large enterprises in regulated industries such as financial services or healthcare Experience in a high-growth or early-stage startup environment Familiarity with security, DevSecOps, or developer-focused products Passion for technology and cybersecurity Pay Range: Up to $195,000 70/30 OTE If your experience is close, but doesn’t fulfill all requirements, please apply . Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.
Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Senior Renewal Manager, Enterprise at Chainguard, you will play a crucial role in ensuring the retention and long-term success of our largest and most strategic customers. You will own the renewal process for a defined book of high-value accounts, managing complex, multi-year, multi-product renewals from early planning through close while delivering a thoughtful, value-driven customer experience. This role sits at the intersection of Customer Success, Sales, and Ops. You will partner closely with Account Executives and Customer Success Managers on every account: you own the renewal, CSMs own adoption and outcomes, and AEs lead expansion. Your work ensures renewal conversations start early, are grounded in the value customers have realized, and support Chainguard’s broader revenue and retention goals. You will act as a trusted partner to customers, guiding renewal conversations with procurement, security leaders, and executives with clarity, empathy, and confidence. Strong business acumen, comfort with complex negotiation, and cross-functional leadership are essential, as each renewal carries significant revenue and requires coordination across many stakeholders. What you’ll do: Renewal Management: Own the end-to-end renewal process for a portfolio of enterprise customers, starting renewal planning 120+ days out and driving on-time renewals through account strategy, stakeholder engagement, and negotiation. Value & Business Case: Partner with CSMs to build renewal business cases grounded in adoption, CVE reduction, and engineering time saved, and present them to economic buyers and executives. Commercial Execution: Structure and negotiate multi-year terms, ramps, co-terms, and pricing changes, and coordinate with Finance, Legal, customer Procurement, and Deal Desk to ensure accurate and timely contract execution. Account Team Partnership: Work with AEs to align renewals with expansion opportunities, so renewal and growth motions move together rather than compete. Forecasting & CRM Hygiene: Maintain accurate renewal data in CRM, including forecasts, risks, and renewal status, to provide clear visibility and predictable outcomes. Risk & Retention Strategy: Identify renewal risks early, including budget pressure, adoption gaps, stakeholder changes, and competitive threats, and lead cross-functional plans to mitigate churn and protect gross retention. Process & Playbooks: Develop and refine enterprise renewal playbooks, including executive engagement and procurement navigation, to increase efficiency and improve on-time renewal rates. Leadership & Mentorship: Serve as the escalation point for the most complex renewals, mentor other Renewal Managers, and help shape how the function scales across segments. What we're looking for: 7+ years of experience in B2B SaaS in renewals, account management, or sales, with direct ownership of six-figure customer contracts. Track record of renewing large, multi-year enterprise agreements at or above value, including through competitive displacement attempts and budget pressure. Proven ability to drive complex renewals with predictability and deliver against gross retention targets. Experience negotiating multi-year agreements, pricing, and contract terms with enterprise procurement teams while maintaining strong customer relationships. Comfort engaging senior stakeholders, including security, engineering, and procurement leaders. Strong project management and organizational skills, with the ability to manage multiple complex renewal cycles simultaneously. Comfort generating quotes, preparing order forms, and maintaining CRM hygiene, ideally in Salesforce. Ability to collaborate effectively with both technical and non-technical stakeholders. High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset. Ability to operate with full autonomy in a fast-paced, evolving environment and lead the build-out of new processes where needed. Strongly Preferred : Experience working with large enterprises in regulated industries such as financial services or healthcare Experience in a high-growth or early-stage startup environment Familiarity with security, DevSecOps, or developer-focused products Passion for technology and cybersecurity Pay Range: Up to $195,000 70/30 OTE If your experience is close, but doesn’t fulfill all requirements, please apply . Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.
Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As Senior Manager, Renewals at Chainguard, you will build and lead the team responsible for renewing our customer base across Commercial, Enterprise, and Public Sector. You will own the global renewal number, set the strategy and operating rhythm for the function, and develop a team of Renewal Managers who deliver predictable, on-time renewals and strong gross retention. This role sits at the intersection of Customer Success, Sales, Finance, and Ops. You will define how renewals are owned and handed off across CSMs, AEs, and Renewal Managers, partner with RevOps on forecasting and systems, and give leadership a clear, accurate view of renewal health and risk every week, while supporting Chainguard’s broader revenue and retention goals. You will be the leader and builder of the renewal function. Chainguard’s renewal team is still early, so you will define its structure, hire and develop its managers and Renewal Managers, and scale it across segments and regions as the business grows. Strong leadership, sound commercial judgment, and the ability to bring structure to a fast-changing environment are essential. What you’ll do: Team Leadership: Build and lead the global renewals organization across Commercial, Enterprise, and Public Sector, including hiring and developing team leads as the function grows, and setting clear books of business, expectations, and performance goals. Renewal Ownership: Own the global renewal forecast and gross retention targets, and serve as the executive escalation point for the highest-value and most at-risk renewals. Commercial Strategy: Set renewal pricing, discounting, uplift, and multi-year guidelines with Finance and Deal Desk, and drive policies such as co-terming add-ons with renewals. Forecasting & Reporting: Run a weekly renewal forecast cadence, hold the team to high CRM and forecasting standards, and report renewal health, risk, and churn trends to CS and revenue leadership. Cross-Functional Alignment: Define clear ownership and handoffs between Renewal Managers, CSMs, and AEs, and partner with RevOps on territories, capacity, compensation, and systems. Risk & Retention Strategy: Build early warning processes with Customer Success to surface risk 120+ days out, and lead save plans on critical accounts. Process & Playbooks: Build segment-specific renewal playbooks, including public sector fiscal year planning and enterprise executive engagement, and continuously improve on-time renewal rates. What we're looking for: 8+ years of experience in B2B SaaS renewals, account management, or customer success, including 4+ years leading renewal or account management teams, ideally with experience managing managers. Proven ownership of a renewal or retention number, with a track record of improving gross retention and forecast accuracy. Experience leading renewals across multiple segments, ideally including enterprise and public sector. Strong commercial judgment, with experience setting pricing, discounting, and contract policy with Finance and Deal Desk. Experience building renewal processes, playbooks, and reporting from the ground up in a scaling organization. Deep familiarity with Salesforce and forecasting tools such as Clari. Ability to influence and align senior stakeholders across Sales, Customer Success, Finance, and Ops. High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset. Ability to operate with full autonomy in a fast-paced, evolving environment and set direction for a function, not just execute within one. Strongly Preferred : Experience designing renewal compensation plans and capacity models Experience in a high-growth or early-stage startup environment Familiarity with security, DevSecOps, or developer-focused products Passion for technology and cybersecurity Pay Range: Up to $230,500 70/30 OTE If your experience is close, but doesn’t fulfill all requirements, please apply . Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.
Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Renewal Manager, Commercial at Chainguard, you will play a crucial role in ensuring the retention and long-term success of our Commercial segment. You will own the renewal process for a defined book of business, managing contract renewals from initial outreach through close while delivering a thoughtful, value-driven customer experience. This role sits at the intersection of Customer Success, Sales, and Ops. By owning renewals, you enable Customer Success to focus on adoption and outcomes, and Sales to focus on expansion and new business. Your work ensures renewal conversations are timely, relevant, and aligned to customer value, while supporting Chainguard’s broader revenue and retention goals. You will act as a trusted partner to customers, guiding them through renewal conversations with clarity, empathy, and confidence. Attention to detail, comfort with negotiation, and strong cross-functional collaboration are essential, as you will manage a high volume of renewals while balancing customer needs with business objectives. What you’ll do: Renewal Management: Own the end-to-end renewal process for a portfolio of commercial customers, driving on-time renewals through proactive planning, customer engagement, and negotiation. Commercial Execution: Generate renewal quotes, lead pricing and contract negotiations, and coordinate with Finance, Legal, and Deal Desk to ensure accurate and timely contract execution. Forecasting & CRM Hygiene: Maintain accurate renewal data in CRM, including forecasts, risks, and renewal status, to provide clear visibility and predictable outcomes. Risk & Retention Strategy: Identify renewal risks early and collaborate cross-functionally to mitigate churn and improve gross retention. Process & Playbooks: Develop and refine renewal playbooks and operating processes to increase efficiency and improve on-time renewal rates. What we're looking for: 2+ years of experience in B2B SaaS in renewals, customer success, account management, or sales, with direct ownership of customer contracts and commercial conversations. Proven ability to drive renewals with predictability and deliver against gross retention targets. Experience negotiating pricing and contract terms while maintaining strong customer relationships. Strong project management and organizational skills, with the ability to manage multiple renewal cycles simultaneously. Comfort generating quotes, preparing order forms, and maintaining CRM hygiene, ideally in Salesforce. Ability to collaborate effectively with both technical and non-technical stakeholders. High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset. Ability to operate with autonomy in a fast-paced, evolving environment and help build or improve processes where needed. Strongly Preferred : Experience in a high-growth or early-stage startup environment Familiarity with security, DevSecOps, or developer-focused products Passion for technology and cybersecurity Pay Range: Up to $167,000 70/30 OTE If your experience is close, but doesn’t fulfill all requirements, please apply . Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.
Задачи: — Управление активными рекламными кампаниями на платформах AppLovin, Mintegral, Unity, Bigo. — Ежедневная оптимизация кампаний, включая ставки, таргетинги, креативы и bid-стратегии. — Управление крупными бюджетами с фокусом на ROI и масштабирование. — Проведение глубокого анализа метрик по когортам: LTV, retention, ROAS, payback period. — Создание собственных дашбордов и отчетов в Google Sheets для оперативного принятия решений. — Проведение A/B тестирования гипотез на уровне кампаний, креативов и аудиторий. — Тестирование новых рекламных платформ: Moloco, Liftoff, Vungle. Требования: — Опыт работы в User Acquisition не менее 3 лет. — Практический опыт работы с In-App Ad Networks, такими как AppLovin, Unity, Mintegral, Bigo и аналогичными. — Уверенное владение Google Sheets, включая функции VLOOKUP, сводные таблицы и построение графиков. — Опыт управления значительными рекламными бюджетами. — Владение английским языком для работы с платформами и документацией. Будет преимуществом: — Опыт работы в мобильных играх, особенно в жанрах казуальных и головоломок. — Знание Appsflyer или других MMP. — Опыт работы с BI-инструментами, такими как Metabase, Tableau, Looker. — Понимание принципов A/B тестирования и статистики. Условия: — Предоставление техники, обучение, курсы и участие в конференциях. — Бонусная система, корпоративные мероприятия, клубы по интересам, 13-я и 14-я зарплата. Локация работы: Беларусь, Кипр, ОАЭ, Европа, Грузия. Формат работы: удалённый, фуллтайм.
Задачи: — Развитие iGaming-бренда на рынке Бангладеш. Требования: — Свободное владение русским языком обязательно; — Опыт работы именно с рынком Бангладеш (приоритетное GEO); — Наличие собственной базы партнеров по Бангладеш; — Опыт работы по модели RevShare (RS); — Опыт работы с B2B-платформами будет преимуществом. Условия: — Фиксированная зарплата плюс KPI-бонусы, обсуждаемые индивидуально; — Полная занятость, полностью удаленная работа; — Возможность карьерного роста до Team Lead.
Задачи: — Закупка/продажа трафика (Full Cycle или отдельное направление); — Поиск и развитие бурж-партнеров; — Переговоры и масштабирование объемов; — Участие в профильных конференциях. Требования: — Опыт Affiliate Manager / BizDev в Crypto или iGaming; — Активная база бурж-партнеров; — Опыт работы с Tier 1/2/3; — Профит от 15K/мес.; — Разговорный английский. Условия: — Fix 1500–2500 + % (обсуждается индивидуально).
— Поиск и привлечение новых партнеров; — Закупка и продажа трафика;