Вакансии в офисе

Location: Istanbul Workplace: onsite Ajax Systems, 180’den fazla ülkede 4,5 milyondan fazla son kullanıcıya ve 330 bin PRO kullanıcıya sahip, Avrupa’nın en büyük güvenlik sistemleri üreticisi olan uluslararası bir teknoloji şirketidir. Şirket, her ölçekteki ev ve iş yerini korumak için uçtan uca çözümler sunmaktadır. Günümüz itibarıyla Ajax ürün portföyü; hırsızlık koruması, video gözetimi, yangın ve yaşam güvenliği ile konfor ve otomasyona yönelik 280 cihazı içermektedir. Şirket bünyesinde 6.000 uzman görev yapmaktadır. Türkiye’de sadece küresel bir marka olarak değil, aynı zamanda yerel bir üretici olarak da yer alıyoruz. 8.000 m²’yi aşan alana sahip tesisimiz, tüm Ajax ürün yelpazesini temsil eden milyonlarca cihaz üretmektedir. Şirket, devrim ve savaşların gölgesinde doğdu. Tam da bu yüzden dayanıklılık markanın DNA’sında var. Ajax’ın sarsılmaz misyonu ise en iyi güvenlik ve otomasyon teknolojilerini üreterek kötülüğe karşı durmaktır.      Konum: İstanbul, DESBAS (Tuzla) Görev ve Sorumluluklar Yamaha YSM20R dizgi makineleri, elek baskı (screen printer) ve fırınlardan (reflow oven) oluşan SMT hattının günlük operasyonunu ve organizasyonunu yönetmek Arıza durumlarında hızlı ve nokta atışı müdahalelerle hat duruş sürelerini (downtime) en aza indirmek Toplam Ekipman Etkinliğini (OEE) artırmak amacıyla hat dengeleme ve dizgi hızı optimizasyonu projeleri yürütmek Makine parkuru için periyodik ve kestirimci bakım süreçlerini planlamak, uygulamak ve bu süreçleri üst yönetime raporlamak Dizgi hatalarını (hizalama hatası, tombstoning vb.) analiz etmek, kök neden çözümleri üretmek ve AOI/SPI verilerini optimize etmek. Aranan Nitelikler Üniversitelerin Elektrik-Elektronik, Mekatronik veya Otomasyon Mühendisliği bölümlerinden mezun SMT üretim süreçlerinde minimum 3 yıl pratik (hands-on) deneyim sahibi Yamaha YSM20R makinelerinin kurulumu, programlanması ve bakımı konusunda ileri düzey yetkinlik IPC-A-610 standartları ve lehimleme teknolojileri hakkında teorik ve pratik bilgi sahibi SMT programlama ve optimizasyon yazılımlarını etkin şekilde kullanabilen İleri düzey hızlı karar verme ve problem çözme becerilerine sahip Teknik literatürü ve dokümantasyonu takip edebilecek düzeyde gelişmiş İngilizce bilgisi Ajax Systems is a big team of professionals and open-minded people who share ambitious goals. Join in!

Location: Beijing, China Workplace: onsite ABOUT YOU We’re seeking an ambitious Team Lead with strong communication skills, strong work ethic, and the ability and desire to work in an exciting and demanding environment. You will help us to adopt our products to the China market.  ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. RESPONSIBILITIES Development Management:Setting goals and planning the development process for the team Estimating the time of the implementation of individual tasks Organizing and facilitating team rituals Creating product QA process Participating in testing and delivery processes Team Management:Creating a support team from a scratch (onboarding, retaining, etc.) Supporting the professional growth of employees through the accumulation of knowledge and experience Working with the strengths and weaknesses of team members Building a culture of collective responsibility for commitments Creating a culture of trust, creativity and mentorship in the team Creating and updating a competency map as well as working with personal development tracks for each employee Defining future technologies and development architecture with the team Participating in the discussion of architectural solutions in the department REQUIREMENTS 5+ years of frontend development experience Experience working in an Agile/Kanban environment Strong working knowledge of React and its ecosystem (state management, hooks, etc.) Solid understanding of backend components such as caches, networks, load balancers, and CDNs Ability to develop reliable, scalable, and maintainable frontend applications Fluent English (B2+ level) with strong communication skills Flexibility to thrive in a fast-paced environment Preferred Qualifications Hands-on experience with modern frontend frameworks such as React, Angular, or Vue Experience building and optimizing CI/CD pipelines Familiarity with SAFe (Scaled Agile Framework) or other large-scale agile frameworks Automation testing experience using Playwright or Cypress Exposure to key-value and document databases (e.g., Redis, MongoDB) Team leadership or management experience is a plus Job Description This job description is intended to outline the general nature and level of work currently performed and is not an exhaustive list of all duties, responsibilities, or qualifications required. Privacy Notice & Data Processing Consent By submitting your application and uploading your resume/CV, you acknowledge and agree that Xsolla will process your personal information (including but not limited to your name, contact details, work experience, and educational background) for the purpose of recruitment, candidate evaluation, and internal record-keeping. In accordance with the Personal Information Protection Law of the People's Republic of China (PIPL): Purpose Limitation: Your data will only be used for current and future recruitment considerations within Xsolla. Sensitivity: We will handle your personal information with a high duty of care. Your Rights: You have the right to access, correct, or delete your personal information, and to withdraw your consent at any time by contacting us. If your application proceeds past the final interview stage, we may conduct a background check, subject to applicable laws and regulations, only after obtaining your separate written consent. Any such check will be strictly limited to information directly relevant to the employment relationship (e.g., educational background, employment history) and will comply fully with the PIPL. Your personal information will be used solely for recruitment and human resource management purposes, and we will implement rigorous security measures to protect your data. Xsolla takes your privacy rights seriously. We are committed to protecting your personal information in accordance with Chinese data protection laws and will not sell, unlawfully provide, or disclose any personal data received during the hiring process without your explicit authorization. As a data processor, we uphold our obligations to safeguard your personal data and respect your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Vladivostok Workplace: onsite ABOUT YOU Join our dynamic International Support Team at Xsolla and play a pivotal role in ensuring seamless experiences for our global user base. As part of our multilingual support team, you'll have the exciting opportunity to assist gamers and partners around the world, helping resolve issues and build lasting relationships. If you're empathetic, love helping people, and enjoy problem-solving, this is your chance to contribute to the gaming industry in a meaningful way. Work alongside passionate professionals, interact with game developers, and make a real impact on the gaming community!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. RESPONSIBILITIES Assist players with payment and purchase issues across various communication channels (email, live chat, etc.). Provide support in English and Russian ensuring that players and partners feel heard and understood. Collaborate with game developers and other internal teams to resolve issues and ensure smooth player experiences. Handle multilingual requests and inquiries, quickly identifying and troubleshooting problems. Monitor system performance and escalate technical issues to relevant departments. Work efficiently within a team, providing timely updates on support cases and ensuring players' needs are met. REQUIREMENTS Fluent in both English and Russian (spoken and written), with strong communication skills. A natural problem-solver who enjoys helping people and providing excellent customer service. Be willing to work a 2x2 schedule with night shifts Strong multitasking skills and the ability to quickly absorb and utilize large amounts of information. Able to explain difficult concepts in a clear and easy-to-understand way to users, partners, and teammates. Fresh graduates are welcome to apply, provided you have the right attitude and eagerness to learn. Ability to work in a fast-paced environment and remain calm under pressure. NICE TO HAVE Prior experience in customer support roles is an advantage. Proficiency in additional foreign languages is a bonus. Strong team player with a proactive mindset, able to find creative solutions to user challenges. Benefits   Convenient working tools: New Mac laptop and any other necessary equipment for your efficient work. Google Workspace, Atlassian, Jira, Slack   Professional growth: Paid professional training and attendance at specialized conferences Exchange of experience between employees within the company Opportunity for professional growth within the company and department Obtaining expertise in various areas and products of the company   More perks Possibility of flexibility working Access to the corporate library Health & dental insurance No dress code Comfortable and new office environment The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: San Francisco; London Workplace: OnSite ABOUT US: AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation. Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. THE ROLE: Modal builds AI infrastructure products that developers love. That’s how we grew so quickly, and why word of mouth remains one of our most important channels today. In this role, you will primarily create and distribute technical content that is unique, educational, and practical. This content will be the first Modal touchpoint for many of our users. We want to not only showcase the power and developer experience of Modal, but also serve as a trusted resource for them when implementing new AI technologies. WHAT YOU’LL WORK ON: - Distill the latest advancements in AI technology and educate developers on how to incorporate them - Give demos and talks about Modal and adjacent tools at developer events - Engage with users in our community, both online (X, LinkedIn, Reddit, Slack) and at in-person events - Build relationships, integrations, and joint marketing activities with other developer-focused companies - Set objectives that are aligned with the greater GTM team and track the impact of the initiatives you work on YOU MAY BE A FIT IF: - You have 3+ years of experience as a software engineer - You’re energized by the AI developer community and want to help developers adopt new technologies - You love teaching - You have excellent technical communication skills - You’re metrics-driven and take quantitative approaches to prioritizing initiatives - You’re excited about working in person in our NYC, SF, or Stockholm office NICE-TO-HAVE: - A willingness to think outside the box when it comes to compelling technical content - An existing developer following on social media

Location: Salt Lake City, Utah Workplace: onsite Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. About Filevine Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.   Our Mission  Filevine is building the seamless intersection between legal and business by creating a world-class platform to help professionals scale.   Department The Expert Team department is home to product experts with deep technical understanding across a range of specialized expertise.  The department is focused on critical initiatives including customer support, escalated technical problem-solving, customer education, and partner enablement.    Job Summary  The Expert Team, Solutions Specialist is responsible for determining the best solution for a customer trying to accomplish an outcome that is not available out of the box. “That is not possible” is never the answer. Backstop solutions, provisional configurations, and out-of-the-box thinking are part of the job. The main expectation of this role is to create approaches that have not been used in the past; however, workarounds should not be favored when there is native capability inside of the app. Comprehensive product knowledge across the Filevine family of products is a requirement. Responsibilities: Play a lead role in issue remediation and convey unyielding accountability for assigned issues Create approaches that will best solution a customer’s request, using both native capability and out of the box thinking, to resolve the root need Memorialize findings, share, and present to the larger Solutions slice and Expert teams Create portable content regarding those approaches and configurations which mature into best practices (articles, videos, example builds) and relay to customers in laymen’s terms. Supply remediation case studies and approaches to other groups that may benefit: Partners, Sales Engineering, Marketing, etc. Maintain comprehensive product knowledge across the Filevine family of products Support other expert teams and expert roles as needed Occasional travel, as necessary Qualifications: Digital transformation experience with core systems-of-record such as ERP, CRM, case management, or business intelligence 2+ years of Excel/SQL/API or equivalent experience 2+ years Low-code / Declarative development experience or equivalent experience Assertive communicator that can provide recommendations and instill confidence Exceptional curiosity and creative thinking abilities to solution the root cause of a customer’s priorities Quick learner of new technologies, self-motivated Driver of change for more impactful solutions and customer outcomes at a fast growing company Ability to lead critical conversations Organized, detail oriented, and timeline driven Ability to independently manage competing customer priorities and initiatives with limited structure In addition to the qualifications listed above, we expect that our team members have the following: Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments. Must be able to work in office 5 days a week in our Sugarhouse, UT location Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues. Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues. Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week     Cool Company Benefits: - A dynamic, rapidly growing company, focused on helping organizations thrive  - Medical, Dental, & Vision Insurance (for full-time employees) - Competitive & Fair Pay - Maternity & paternity leave (for full-time employees) - Short & long-term disability - Opportunity to learn from a dedicated leadership team - Top-of-the-line company swag   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.   Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.

Location: London, UK Workplace: OnSite Recraft is a graphic design research lab building state-of-the-art image generation models and tools for designers, illustrators, marketers, and developers. Founded in 2022 and based in London, we build for commercial design standards: full creative control, style consistency, and native vector outputs, an API for teams who want to integrate that capability directly into their workflows, plus mobile app for those who prefer not to be distracted from the process without a computer. Over 3 million creators across 190+ countries use Recraft. Our mission is to help everyone who works with visuals get the job done, without lowering the bar on design. If you want to help set that standard, we'd like to hear from you. JOB DESCRIPTION We are looking for experienced Research Engineers to develop and optimise AI models, conduct cutting-edge research, and push the boundaries of AI and machine learning. Whether your expertise lies in AI model development, applied research, or production-level deployment, this role offers the opportunity to work at the forefront of generative AI innovation. KEY RESPONSIBILITIES - Develop and train large-scale generative models, pushing the boundaries of AI capabilities. - Design and run experiments to explore and refine model architectures, analyze results, and implement data-driven improvements. - Continuously innovate by developing and deploying new features that enhance user experiences. ‍ REQUIREMENTS - Proven experience in training large-scale generative models (e.g., image generation, audio synthesis, or large language models). - Expertise in evaluating generative models, with a deep understanding of qualitative and quantitative metrics. - Strong proficiency in PyTorch and familiarity with state-of-the-art neural network architectures. - Hands-on experience building end-to-end machine learning pipelines, including data collection and pre-processing, model training and evaluation, inference serving. - Strong software engineering skills, ability to design, implement and maintain high-quality code. - English: B2+ (Upper-Intermediate or above), written and spoken. ‍ WHAT WE OFFER - Competitive salary and equity. - Opportunities for professional growth and leadership. - A collaborative, research-driven environment. - The chance to work on cutting-edge AI projects that redefine creative workflows. - The opportunity to contribute to open-source AI research and publications. - Full-time, on-site role. - We’re able to offer Skilled Worker visa sponsorship in the UK for qualified candidates. ‍

Location: Istanbul Workplace: onsite Ajax Systems, Avrupa'nın en büyük güvenlik sistemleri geliştiricisi ve üreticisidir. Arka ofis, Ar-Ge departmanı ve iki tam çevrim üretim tesisi Ukrayna'da bulunmaktadır. Şirketin dünya çapında şubeleri bulunmaktadır: BAE (Dubai), İtalya, İspanya, Almanya, Polonya, Kanada ve diğer birçok bölge. Ajax ekibinde 500 geliştirici ve 1.200 üretim çalışanı olmak üzere 2.200'den fazla çalışan bulunmaktadır. Türkiye Fabrikasında yaklaşık 110 çalışanı bulunmaktadır. SMT(Dizgi) Operatörleri, üretim ekibine katılmaya ve şirketin kalite standartlarına uygun olarak tüm üretim süreçlerine dahil olmaya davet ediyoruz. Konum: İstanbul, DESBAS (Tuzla) Görev ve Sorumluluklar SMT üretim hattının takibini yapabilmek ve kesintisiz üretim akışını sağlamak Komponentlerin doğru şekilde dizilimi ve montajını gerçekleştirmek SMT makinelerinin (tercihen Yamaha marka) ayarlarının yapılması ve operasyona hazır tutulması Üretim sırasında kalite standartlarını gözeterek kontrollerin yapılması Arıza ve aksaklık durumlarında ilgili ekiplerle koordinasyon sağlamak. Aranan Nitelikler En az lise mezunu (Tercihen Elektrik-Elektronik veya ilgili bölümler) SMT üretim hattında en az 2 yıl deneyim sahibi Teknik dokümanları ve üretim talimatlarını okuyup uygulayabilme Vardiyalı çalışma düzenine uyum sağlayabilme Dikkatli, disiplinli ve ekip çalışmasına yatkın

Location: Lviv; Kyiv Workplace: onsite Ajax Systems — міжнародна технологічна компанія і найбільший у Європі виробник охоронних систем.Ми шукаємо нового гравця до відділу Systems,  який буде працювати над створенням та покращенням вбудованого програмного забезпечення для пристроїв Ajax. Підрозділ System відповідає за створення та розвиток програмної екосистеми Ajax. Команда розробляє та підтримує OS Malevich і Video Management System, будує масштабовану cloud-інфраструктуру та створює клієнтські застосунки для різних платформ, забезпечуючи узгоджену роботу всіх компонентів системи. У роботі використовуються Java, Kotlin, Swift, C, C++, Python. До складу входять embedded, cloud, mobile та desktop інженери, які забезпечують функціонування єдиної цифрової платформи. Вимоги: досвід C++ 5 років (C++11/C++14); досвід на позиції Team Lead від 1 року; знання linux системи, знання bash, розуміння принципів роботи ядра linux; досвід роботи з embedded системами та системами з обмеженими обчислювальними ресурсами; добре розуміти принципи роботи процесів, потоків та асинхронної обробки; хороший досвід роботи з boost, зокрема boost.asio ; вміти та писати модульні/інтеграційні тести (культура застосування TDD буде плюсом); вільне володіння git, cmake, gdb; практичний досвід проектування та розробки великих систем. Буде плюсом: досвід роботи з Z-Wave, Zigbee, Lora; досвід роботи з Python; досвід роботи з GRPC; досвід написання драйверів; практичний досвід використання та інтеграції з відповідними технологіями з відкритим вихідним кодом; Обов'язки: підтримка хорошої технічної культури з тестами та CD; спільно з командою продовжувати роботу над новим продуктом із використанням відеокамер для завдань безпеки у поєднанні з традиційними охоронними датчиками; розвивати інженерні практики та підвищувати якість коду брати участь в обговоренні нової функціональності продукту та відповідати за розвиток продукту як частини системи Що ви отримаєте: можливість пропонувати та реалізовувати власні ідеї, які впливають на продукт та його масове виробництво; місце у стрімко зростаючій компанії з вмотивованою професійною командою; конкурентну заробітну плату; медичне страхування; корпоративні заняття з англійської мови; можливість взяти участь у внутрішньому проєкті бета-тестування систем безпеки Ajax; знижки від компаній-партнерів; знижки на продукти компанії. Ajax Systems — це українська історія успіху, яка виросла в глобальний продукт. Пристроям Ajax довіряють уже понад 4,5 мільйони кінцевих користувачів і 330 тисяч PRO-користувачів у більш ніж 180 країнах. Компанія пропонує комплексні рішення для захисту житлових і комерційних об'єктів різного масштабу. Нині портфоліо Ajax налічує 280 пристроїв для захисту від вторгнення, відеоспостереження, пожежної безпеки та комфорту й автоматизації.

Location: One Kattameya, Cairo Workplace: onsite We are committed to empowering consumers through accessible financing solutions that enhance their purchasing power. As part of our continued growth, we are looking for enthusiastic and driven Agents to join our team across malls, large retail outlets, and in the field. In this role, you will focus on activating Go Plus customers, ensuring they have a seamless and professional experience throughout their journey with Klivvr. This opportunity requires excellent communication skills, a customer-focused attitude, and a strong drive to meet and exceed activation targets in both retail and on-ground environments. What you will do Approach potential customers in-store and at field locations to promote our financing products. Explain product features and guide customers through the financing application process. Fulfill sales requests generated in stores or through field outreach, ensuring timely and professional handling. Ensure all data is accurately entered and submitted via the digital application system. Respond to customer requests made in retail locations or through off-site channels. Visit customer locations to deliver the financed product and complete all required paperwork, ensuring the full process is finalized at the customer’s convenience. Represent the company with professionalism during on-site visits and maintain high service standards. Consistently meet or exceed daily, weekly, and monthly sales targets. Follow up with potential leads generated from stores or field outreach to convert into successful sales. Ensure all customer interactions and applications comply with internal policies and quality standards. Confirm all required documentation is collected, verified, and uploaded correctly. Provide daily updates on activities, leads, and conversions to supervisors. Report any challenges or feedback from the field that could help improve service delivery. Work closely with teammates and field supervisors to ensure efficient territory coverage. Support team initiatives and maintain a positive and collaborative work environment. To succeed in the role, you’ll need to have: Bachelor’s degree is mandatory. Minimum of 1 year of experience in sales, preferably in retail, field sales, or consumer financing. Strong interpersonal and communication skills. Customer-focused with the ability to build rapport quickly. Willingness to conduct visits to customer locations. Flexibility to work on a shift basis, including weekends and public holidays. Self-motivated and goal-oriented. Proficient in using digital tools, tablets, and CRM systems. English level: Very Good (B2+/C1).

Location: Salt Lake City, Utah Workplace: onsite Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. Job Summary:   The Partner Onboarding Specialist is an essential, internal function that supports Filevine Sales and our Certified Implementation Partners (CIP). The role's primary goal is to ensure a successful start to implementation by establishing correct expectations, project scope, and partner fit for every customer. This function focuses on coordinating internal teams and partners to align on best practices. By intervening before and during the transition to implementation, this role helps improve the quality of discovery and overall readiness. This proactive approach significantly reduces the risk of rework, escalations, and misalignment in later stages, ultimately delivering a smoother and more successful implementation experience for Filevine customers. What You'll Do: Sales Support & Early Alignment Work closely with Sales to improve discovery quality prior to implementation. Refine activities to thoroughly document customer processes, technical landscape, requirements, and KPIs upfront. Validate implementation-relevant details, assumptions, and expectations by reviewing Sales and discovery calls for accuracy before issuing quotes. Help Sales and Partners align customers to the right implementation partner based on implementation complexity (for example, basic setup versus complex implementation). Partner & Scope Alignment Validate Certified Implementation Partners’ Statements of Work (SOWs) to ensure scope aligns with customer needs uncovered during discovery. Improve CIP quote accuracy by ensuring partners are working from complete and accurate discovery inputs. Address gaps earlier in the process to reduce the need for post-quote discovery calls, rework, and clarifications. Guide partner selection based on compatibility to ensure a more balanced and diverse distribution. What You'll Need: 6+ years of experience in customer success, implementation coordination, onboarding, or account management roles (SaaS or technology preferred). 4-year Bachelor's degree (or equivalent) preferred. Experience working cross-functionally with Sales, Implementation, and external partners—particularly in post-sale or pre-implementation contexts. Strong understanding of implementation scoping, partner models, and statement-of-work validation. Proven ability to identify risk early and improve outcomes through process, clarity, and alignment. Highly organized with strong data tracking, reporting, and analytical skills. Comfortable operating in ambiguity and influencing outcomes without direct ownership. Experience with Salesforce is a plus. Legal industry experience is preferred. In addition to the qualifications listed above, we expect that our team members have the following: Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments. Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues. Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues. Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week     Cool Company Benefits: - A dynamic, rapidly growing company, focused on helping organizations thrive  - Medical, Dental, & Vision Insurance (for full-time employees) - Competitive & Fair Pay - Maternity & paternity leave (for full-time employees) - Short & long-term disability - Opportunity to learn from a dedicated leadership team - Top-of-the-line company swag   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.   Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. - Engage with Customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers. WHAT YOU’LL BRING - 5-7+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience crafting and tailoring a message for potential customers, including executives. - Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. - Professional fluency in both Spanish and English. - Degree in a technical or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. - Engage with Customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers. WHAT YOU’LL BRING - 5-7+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience crafting and tailoring a message for potential customers, including executives. - Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. - Professional fluency in both French and English. - Degree in a technical or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. - Engage with Customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers. WHAT YOU’LL BRING - 5-7+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience crafting and tailoring a message for potential customers, including executives. - Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. - Professional fluency in both German and English. - Degree in a technical or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences. Professional fluency in both Spanish and English. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences. Professional fluency in both French and English. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences. Professional fluency in both German and English. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Portland, OR Workplace: onsite Job Reference: Welocalize is hiring a Part-Time Linguistic QA Tester with native speaker fluency in Swedish. This position is onsite in Portland, OR. You will be an important part of the QA Testing process for emerging technology. Depending on the project, you could be testing never-before-seen apps/technology, e-courses, marketing materials, or any other interesting task that comes your way. Attention to detail is a must! If you are technologically savvy and speak Swedish at native-level fluency, then this is the opportunity for you! Job information: Job Title: Swedish Part-Time Linguistic Tech Tester (Onsite - Portland, OR) Location: Portland, OR (No remote work possible) Hourly Rate: $22,5-$25 (Negotiable based on experience) Hours: Part-time (Wednesday-Friday from 9 am to 5 pm - time range). Hours vary based on project needs and demand. Bear in mind that flexibility with a changing schedule is very important. Must have valid work authorization in US (Welocalize does not sponsor VISAs) Requirements Native-level fluency in Swedish ( Linguistic competency in target language equal to the following: ILR Level 5 or CEF C2 ) Excellent written/verbal communication in English (for bug reporting purposes) Up-to-date awareness of current and common technical language usage in the target language Strong practical knowledge of computers and mobile devices Ability to follow written testing instructions in English Localization QA experience is preferred Knowledge of common technological terms in English and/or target language Valid authorization to work in the US Ability to work onsite in our Portland office

Location: Berlin, Germany; Potsdam, Germany; Leipzig, Germany; Magdeburg, Germany; Dresden, Germany; Hannover, Germany; Rostock, Germany; Hamburg, Germany; Kiel, Germany Workplace: on-site TechBiz Global is looking for enthusiastic volunteers to support us as Business Development Representatives at IFA Berlin 2025 on September 5-9 . Why volunteer with us? You’ll gain real-world exposure to B2B business development in tech, build valuable networking connections, and enhance your professional profile. Plus, you’ll be contributing to an exciting event alongside a fast-growing global IT recruitment agency. Ready to get involved? Apply today and be part of an unforgettable experience at IFA Berlin 2025 ! What’s in it for you? Experience first-hand the energy of one of Europe’s largest tech and innovation fairs. Connect with global professionals, budding entrepreneurs, and future industry leaders. Learn how business development boards operate at a major international event. Gain practical skills—pitching, networking, lead generation, and professional representation. What you'll do: Engage conference attendees, introduce them to TechBiz Global and our services. Generate and document promising leads. Help create a welcoming, professional presence at our booth. Excellent communication skills and a friendly, proactive attitude. Fluent in English. German proficiency is mandatory. Available on-site in Berlin for the full event duration (September 5-9) or weekend (September 6-7). No prior sales experience required - just your enthusiasm to learn and connect.