Вакансии в офисе

Ищем руководителя команды дизайна для направлений кредитования, сбережений и страхования, а также ведущего дизайнера в команду кредитования.

Разработка и реализация маркетинговой стратегии, которая трансформирует бренд и продукт в конкретные финансовые результаты. Управление спросом, быстрый рост продаж по всем направлениям и усиление позиций премиального бренда на рынке.

Location: Bengaluru Workplace: OnSite WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Technical Customer Experience (CX) Specialist, you will be frontline support within our global support team, reporting to a CX Manager. You’ll help legal, tax, and finance professionals at some of the world’s largest firms get the most out of Harvey, and you’ll own technical issues from first response through root cause. This isn’t a typical SaaS support role: Harvey moves fast, priorities shift often, and you’ll wear multiple hats as the product and team scale. We’re looking for someone who loves problem-solving, thrives with ambiguity, and pairs strong technical instincts with real empathy for enterprise customers. Shift schedules are being finalized and may include hours outside standard local business hours to support our global customers. Specific working hours will be discussed during the interview process and confirmed before an offer is accepted.     WHAT YOU’LL DO - Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions. - Juggle multiple competing priorities and tasks, ensuring a high level of service and responsiveness. - Own technical issues across topics like AI output quality, login and SSO, authentication and tokens, REST API integrations, and error logs, working each to root cause by confirming scope, ruling out configuration and environment, and knowing why a fix will work before sending it. - Investigate with Datadog (including RUM session replay), Omni, Snowflake, and Auth0, and use Claude Code and the Datadog MCP integration to get to answers faster. - Maintain a high standard of reliability and accountability, ensuring consistent coverage and follow-through during assigned shifts. - Collaborate with team members to troubleshoot complex issues, escalating them appropriately when needed. - Maintain a deep understanding of our products and services to provide knowledgeable support. - Document customer interactions and feedback to aid in continuous improvement of our services. - Work closely with other departments to resolve customer issues and contribute to the overall customer experience. - Collaborate effectively as part of a team while confidently owning and executing tasks independently. - Stay informed of new product features and updates to provide accurate and current support. - Contribute to the development and refinement of support processes and materials, such as FAQs and knowledge base articles.     WHAT YOU HAVE - 4+ years proven experience in a technical support role, in a fast-paced environment providing “white glove” or “premium support” to large enterprise customers for AI-driven products - Exceptional empathy and a genuine desire to help and connect with customers. - Strong problem-solving skills, with the ability to think creatively and resolve complex issues. - Excellent organisational skills, capable of managing multiple tasks and priorities effectively. - Comfortable operating with ambiguity in a fast-moving environment, with a track record of taking ownership - Strong communication skills, both written and verbal, with the ability to convey complex information in an understandable manner. - Understanding of APIs, and ability to explain complex API concepts to both technical and non-technical customers. - Familiarity with customer support tools and CRM systems; experience with Zendesk, Salesforce is a plus. - Ability to work collaboratively in a team environment and build positive working relationships across departments. - A passion for learning and personal growth, with a commitment to staying informed about industry trends and best practices. - Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy. ADDITIONAL INFORMATION - Employment Type: Remote (Work from Home) - Work Authorization: Candidates must be legally authorized to work in India. Visa sponsorship is not available for this position. - Work Shifts: This role operates across rotational shifts aligned with the following India Standard Time (IST) hours: - Shift 1: 10:00 PM – 07:00 AM IST - Shift 2: 03:00 PM – 11:00 PM IST PLEASE FIND THE APPLICANT PRIVACY FOR THIS REGION HERE https://www.harvey.ai/legal/india-applicant-privacy-notice. #LI-AS2 #REMOTE Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

· Полное ведение соцсетей (Telegram, VK, Instagram) с нуля: стратегия, тональность, ежедневный мониторинг. · Разработка дизайна постов и сторис (обложки, карусели, статичные креативы).

Location: Iasi, Romania Workplace: on-site We are looking for a Senior Accountant who wants to work in a dynamic international environment. Your work focuses on balance sheet accuracy, monthly closings and compliance with local and international accounting requirements. Key responsibilities • Analyze monthly and annual trial balance and balance sheet. • Record and review accounting adjustments such as provisions, impairments and accruals, in line with Group policies. • Perform intercompany invoicing following internal procedures. • Execute month-end closings by reviewing expense and revenue accounts for key entities. • Prepare annual financial statements, balance sheet and profit and loss, within agreed deadlines. • Ensure accuracy of accounting results, and statutory reporting deadlines. What we are looking for • Minimum 3 years of relevant accounting experience. • Experience or strong interest in international accounting • Solid analytical skills and strong attention to detail • Intermediate French and English proficiency • Experience with SAP is appreciated but not mandatory. • Bachelor’s degree in accounting, economics • Team-oriented mindset, openness to feedback and ability to adapt to change. If you are interested in joining an international group where accounting quality and collaboration matter, we would be happy to receive your application!

В данной роли Вы будете отвечать за раздельный учёт НДС, подготовку и сдачу статистической отчетности, сверку с ИФНС, ведение участка НМА, работу по ПБУ 18/02, ФСБУ 14/2022, 25/2018, 6/2019, контроль работы бухгалтеров на участках ОС, поставщики, покупатели, расчеты с подотчетным лицами, участие в ежегодном обязательном аудите.

- объединить инженерную экспертизу, потребности рынка и стратегию развития продукта. - Формировать стратегию и roadmap развития продукта.

БКС Мир Инвестиций ищет лидера, которому предстоит управлять операционным блоком розничного банковского бизнеса: от проектирования клиентских путей и бизнес-требований до автоматизации, промышленного внедрения и контроля качества сервиса.

Ищем «играющих тренеров», готовых самостоятельно включаться в работу, в том числе представлять интересы компании в судах (в командировках).

Задачи: — Анализ рыночных трендов и перспективных бизнес-моделей, поиск точек роста для бизнеса и формулирование конкретных шагов по их реализации — Работа с внутренними данными: поиск точек роста внутри текущего бизнеса, формирование гипотез по улучшению существующих продуктов и запуску новых направлений, обоснование выводов на цифрах — Глубокие case study: разбор компаний-аналогов, ниш и рынков на российском и мировом уровне с финальной выжимкой – что из этого можно адаптировать и внедрить — Построение финансовых моделей по стратегическим инициативам и проектам — Разработка стратегических документов: видение и логика развития бизнес-направлений, целевые показатели, ключевые ставки и дорожная карта реализации — Подготовка аналитических материалов и презентаций для топ-менеджмента — Самостоятельное формулирование стратегических вопросов, инициирование исследований и убеждение менеджмента на данных, какие шаги нужно сделать и почему именно сейчас Требования: — Более 3-х лет опыта в сфере стратегии, консалтинга, in-house-стратегии, инвестиционных фондах или технологических компаниях из сфер E-commerce, AdTech — Знание рынков потребительских товаров, электронной коммерции и рекламы — Умение строить финансовые модели проектов с нуля — Практический опыт в M&A кейсах — Опыт ведения сложных кросс-функциональных проектов — Навыки создания презентаций и отображения сложной информации в понятных схемах и графиках — Сильные навыки критического мышления, способность рассматривать задачу под разными углами и структурировать решения — Уверенное использование AI-инструментов (Claude, ChatGPT и аналоги) в ежедневной работе для research, синтеза, подготовки материалов и автоматизации рутинных задач; готовность развивать собственные AI-воркфлоу под задачи команды — Способность эффективно работать в режиме сжатых сроков и приоритизировать главное — Знание английского языка на уровне не ниже Upper Intermediate (чтение и письмо) Условия: — Стабильный и прозрачный доход: размер заработной платы обсуждается по итогам собеседования — Офисный формат работы 5/2 — Современный офис в банковском кластере в 3-х минутах ходьбы от метро Технопарк — Рядом большой выбор кафе и ресторанов — Регулярные тренинги, вебинары, доступ к корпоративным библиотекам и бизнес-изданиям, скидки на курсы иностранных языков — Возможности карьерного роста — Программа ДМС, включая стоматологию и обслуживание в лучших клиниках города — Скидки на абонементы в фитнес-клубы, спортивные сообщества и фитнес-зал в офисе — Скидки на услуги туристических агентств, продукты питания, рестораны, бары, магазины и салоны красоты

— Руководство функцией внутреннего аудита и разработка риск-ориентированного плана проверок. — Оценка эффективности бизнес-процессов, внутреннего контроля и управления рисками.

Location: Auckland Workplace: OnSite ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. BACKGROUND Almost no company builds its own people and performance products. Halter does, and we're hiring our first software engineer to bring these ambitions to life. Most companies run hiring, performance and people data on a stack of vendor tools, and accept whatever ships. The result is products that feel out of step with the culture and what the company cares about, and a place that feels less human and less unique the bigger it gets. We think that's backwards. You'll build people and performance products that put our people and culture at the centre. This role underpins our ability to scale two things we care about a lot: our people, and how well we perform together. WHY NOW We've grown quickly and we're on track to double again, soon. We're laying new foundations for our people systems right now, so you won't be inheriting someone else's mess. You'll be shaping what Halter's people stack looks like from the ground up, and we think that's pretty exciting. And we're not stopping at Halter. We want to change how people products get built, inside our four walls and well beyond them. A PEOPLE TEAM THAT'S BACKED Halter puts serious investment into its People team. Not a couple of HR tools and a spreadsheet, but a dedicated team building product, data and engineering for the people who work here. That almost never happens. We do it because our culture is one of our biggest advantages, and culture is the first thing to crack when a company scales fast. The clarity, the pace, the high standards, the sense that someone actually cares how your career is going and sees you as an individual. Keeping all of that at 1,000 people (and well beyond) doesn't happen by accident. It gets built with intention. That's your job. The things you ship will shape what it feels like to work at Halter for everyone who joins after you. Not many engineers get to say their product is the culture. WHAT YOU MIGHT BUILD 👀 We're not going to hand you a backlog (but we'll absolutely build it with you). To give you a feel: - Think a tool that turns performance calibration from a week of spreadsheets into something leaders run themselves. - Think knowing which hiring channels produce the people who go on to do their best work, not just the most applications. - Think a new starter's first 90 days that runs on rails, with the right nudges landing at the right moment. - Think a single, trusted view of every person's journey, from first application to promotion, that leaders actually open. - Or think of something we haven't. Bring it. WHAT YOU'LL BE DOING - Build and ship full-stack products across Talent and People, from React front ends to Python services and data pipelines - Design and build the backend services, APIs and data structures that connect hiring, HR, payroll and performance data into one trusted view - Build clean, intuitive front ends that leaders, managers and our People team actually want to open - Take the features you build from start to finish: scoping, architecting, building, testing, deploying and iterating - Look after the engineering foundations, like repos, pull requests, code reviews and CI/CD pipelines, so what you ship stays reliable and easy to change - Use AI as a tool in your toolkit, building it into well-designed systems where it creates real leverage, not novelty - Treat people data as the most sensitive data in the company, with access, retention and audit designed in from the start - Help our product managers for Talent and People become more technical, just by working with you ABOUT THE ROLE You'll be the first software engineer in People Ecosystems, the team building the product, data and analytics layer underneath People and Performance at Halter. Our people data lake went live earlier this year, and there's a long list of things that should be beautiful product rather than process. You'll get the intent and the constraints, and real freedom on how. We'll collaborate on what matters and why, you'll build, and we'll shape it together as it comes to life. You won't be on an island. You'll report to our Manager, People Ecosystems, who owns the roadmap and will coach you directly, and you'll tap into Halter's engineering and product teams for code review, architecture and learning. Day to day, you'll work side by side with our product managers for Talent and People. You'll work across both, so you'll get to see (and shape) the whole employee lifecycle. WHAT WE'RE LOOKING FOR We're after someone with around 4 to 5 years' experience, real craft, and plenty of room left to grow. Technically - Strong full-stack engineering skills, ideally TypeScript and/or React on the front end and Python and/or Node on the back end - Solid experience designing and building production-grade APIs, services, data structures and data pipelines - Hands-on with the engineering foundations: managing repos and pull requests, reviewing code, and building and maintaining CI/CD pipelines - You build for the long run: maintainable code, with reliability, observability and performance in mind from day one - Comfortable working across the stack. You're not precious about where a problem lives, you just want to solve it well - You care whether what you build gets used. A feature nobody adopts isn't a win As a person - Self-aware. You know what you're great at and where you're still growing, and you say both out loud - Empathetic. You'll be building with data about people’s experience and performance. You feel the weight and sensitivity of that, and it shows in how you build - Coachable. You take direction well and you don't need to have had the idea to be all in on it. You also read between the lines, because not everything in this space can be written down - A good teacher. You explain things in a way that leaves people feeling more capable, not less - A simplifier. You love taking something complex and making it simple enough that everyone can understand it and have a say - Collaborative. You enjoy working tightly with non-technical teams and bringing people along with you Bonus points if you have - Experience building with AI, like vector databases, embeddings or retrieval systems - Exposure to workflow tools like n8n, Temporal or Airflow - Experience with data engineering, ETL pipelines or event-driven architecture - Built with HR, recruiting or payroll systems and their APIs - A love for fast-paced, ambiguous environments. You actually enjoy the uncertainty SKY'S THE LIMIT 🚀 This is a brand new seat, which means there's no ceiling on what it becomes. As Halter grows, so does this role. You'll get first look at every new problem across Talent and People, build the foundations everyone after you works on, and have a real runway to grow as fast as you can take it. OUR BENEFITS - Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan. - Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being. - Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth. - We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family. - Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave. OUR OFFICE FIRST APPROACH Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together. We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter. Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Granola is looking for an affiliate and influencer marketer to manage creator partnerships, newsletter sponsorships, and YouTube collaborations that grow user acquisition.

Tavus is looking for a Senior Customer Success Manager to manage customer implementation adoption renewals and account growth.

Bright Machines is looking for a trade analyst to manage IMMEX compliance, customs inventory controls, reconciliation, and audit readiness.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal - Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Share what you see across your largest accounts with Product leadership and inform roadmap WHAT YOU'LL BRING - 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders - Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal - Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Share what you see across your largest accounts with Product leadership and inform roadmap WHAT YOU'LL BRING - 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders - Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal - Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Share what you see across your largest accounts with Product leadership and inform roadmap WHAT YOU'LL BRING - 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders - Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.