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Location: Utah | Hybrid Please Note: This is a Utah-based hybrid position requiring some in-office days each week. Employment with BambooHR is contingent on passing a background and credit check. AI at BambooHR At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR. Essential Job Duties As an Account Executive, you’ll be a vital part of our growth—building relationships, identifying client needs, and guiding prospects through the sales journey. From generating leads to closing deals, you’ll help businesses discover how BambooHR can transform their HR processes. You Will: Prospecting & Lead Generation: Identify and qualify new business opportunities through outreach and networking. Sales Pipeline Management: Maintain an organized pipeline and track progress using our CRM system. Customer Needs: Understand client needs and present tailored BambooHR solutions to solve their challenges. Collaboration: Work closely with cross-functional teams to move deals through the sales process. Negotiation & Closing: Assist in negotiating deals and moving prospects to a close. Continuous Learning: Stay informed about product updates and market trends to improve sales performance. What You Need to Get the Job Done Experience: 1-2  years of sales experience, preferably in B2B or SaaS sales. Prospecting/cold calling experience is a plus. Sales Tools: Familiarity with CRM systems (like Salesforce) and basic sales tools. Goal-Oriented: A track record of achieving or exceeding sales quotas. Your success in a quota-carrying sales role will demonstrate your ability to meet or surpass targets. Communication Skills: Strong verbal and written communication skills, including the ability to present product demos. Drive & Persistence: A strong desire to succeed and the ability to manage objections and push through challenges. Teamwork: Ability to collaborate with colleagues to achieve sales goals. Coachability: Willingness to learn from feedback and improve your sales approach. Customer Focused: Understanding of BambooHR’s value and ability to communicate this to clients. Organized: Attention to detail and ability to manage multiple prospects at once. Positive Attitude: Energetic and enthusiastic, bringing a positive approach to the team Why BambooHR? Uncapped Earnings: Potential for unlimited commission based on your performance. Team-Oriented Culture: A supportive and collaborative work environment. Career Growth: Opportunities for learning and development to advance in sales. Work-Life Balance: Enjoy a flexible Monday-to-Friday schedule with no weekend shifts. Meaningful Product: Sell a product that genuinely helps businesses improve their HR processes. If you're ready to start your sales career with a great team and exciting opportunities, we’d love to hear from you! What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you #LI-Hybrid About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Utah | Remote Please Note: This is a remote position available in the state listed on this job. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR! Essential Job Duties AI is becoming part of how BambooHR's platform works, from features we build to agents that connect through open protocols. We're hiring a Staff Application Security Engineer to help lead application security through that shift and beyond. You'll set the review bar and standards for agentic systems, and you'll architect the agents our security team uses to scale its work. It is a hands-on, organization-level role for someone who does well in ambiguity and gets results through knowledge, influence, and the help of their team. You will: Lead security reviews and threat models of AI features and agentic systems — including autonomous agents, MCP servers, and third-party integrations — and keep review playbooks and quality criteria current Set BambooHR's security standards for AI agents, covering identity and delegated authorization, tenant- and user-scoped data access, safe handling of tool output, tool supply chain, and human-approval requirements, and track adoption as threats evolve Own the design of agents the security team uses for finding validation, triage, review assistance, and remediation — building and shipping them with clear evaluation criteria, bounded permissions, and human approval gates for high-impact actions Help developers and security champions build and use agents safely through self-serve guidance and tooling, and advocate for the partner-team investment that work requires Work with engineering and product leadership to embed security requirements into the SDLC, including design-time and release-time gates for AI features, and make agent-assisted code review, finding validation, and fix suggestions a default part of every team's CI/CD pipeline with clear blocking criteria and a fast exception path Run security programs that span multiple teams and quarters — setting goals, milestones, and success metrics; maintaining a lightweight intake, prioritization, and retrospective cadence; coordinating dependencies across engineering, product, and operations; and reporting progress, risks, and tradeoffs to leadership Represent AppSec in architecture forums, harmonize security requirements to reduce duplicated effort across teams, act as a point of escalation, and coach leaders on security tradeoffs Partner with Legal, Privacy, and GRC on AI governance to close gaps between policy intent and technical implementation through guardrails and automation, including for emerging AI regulations Train and coach software engineers and engineering teams on secure design and threat modeling, with emphasis on authentication, authorization, multi-tenancy, and AI features Mentor fellow security engineers on technical direction and career growth, and close skill gaps on the security team through onboarding, training, and mentorship Participate in an on-call rotation as needed to support incident response and resolve escalated security issues What You Need to Get the Job Done Bachelor's degree in Computer Science, Information Security, or a related field, or equivalent practical experience 8+ years of experience in security, including 5+ years of hands-on experience in application security Experience securing multi-tenant SaaS platforms, including tenant isolation Cloud and infrastructure security experience (e.g., AWS, Azure, GCP) Hands-on experience building AI agents or agentic workflows, with concrete examples of how you handled permissions, failures, and validation — production systems, internal tools, personal or open-source projects, and substantial prototypes all count Demonstrated ability to evaluate the security of AI and agentic systems, including prompt injection, tool and context poisoning, excessive agency, delegated authorization, data leakage, and supply-chain risk in models and tools; familiarity with the OWASP Top 10 for LLM Applications, the OWASP Top 10 for Agentic Applications, or comparable frameworks Ability to design evaluations for agentic workflows covering task success, false positives and negatives, adversarial cases, and regression checks Proven experience leading threat modeling (e.g., STRIDE, attack trees) and design reviews for complex applications and APIs Deep understanding of web application and API security, including authentication and authorization (OAuth 2.0 scopes and delegation, OpenID Connect, token audience and validation), session management, and access control models Strong software engineering skills in at least one language (e.g., Python, TypeScript, PHP), including testing and maintaining tools other people depend on A track record of influencing without authority: leading cross-team initiatives, building business cases, and explaining technical risk in business terms to engineering, product, legal, and leadership audiences Experience mentoring engineers, formally or informally Sound judgment in ambiguous situations, including the ability to explain a tradeoff, recommend a mitigation, and bring risk-acceptance decisions to the right owner What Will Make Us REALLY Love You Experience securing MCP servers and gateways Experience securing AI coding assistants or developer agent tooling at organizational scale, or integrating AI-driven security checks into CI/CD pipelines Familiarity with AI governance and SaaS compliance frameworks (e.g., NIST AI RMF, ISO/IEC 42001, EU AI Act, SOC 2, ISO 27001) Relevant security certifications (e.g., CSSLP, OSWE, GWAPT) Experience building or running security champions programs, such as recruiting and training champions or embedding security advocates in engineering teams What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you #LI-Remote About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Arizona | Remote; Florida | Remote; Georgia | Remote; Idaho | Remote; Nebraska | Remote; North Carolina | Remote; Oklahoma | Remote; Oregon | Remote; South Carolina | Remote; Tennessee | Remote; Texas | Remote; Utah | Remote; Virginia | Remote Please Note: This is a remote position available in the state(s) listed on this job. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR! Essential Job Duties Agents now write, review, test, and ship code alongside engineers. As Principal Architect for AI-Native Developer Experience, you will lead the architecture for how BambooHR engineers and agents build software together, from the tools and context agents rely on to the pipelines that validate their work. We are looking for someone who is endlessly curious, stays at the forefront of AI and software technology, and knows when to think a problem through and when to settle it with a working prototype. This is a hands-on role on an award-winning product, with a team that lives our Bamboo Values, at a company that believes you should have a life outside of work. You will: Set the direction. Define the technical vision, reference architecture, and incremental roadmap for AI-native development, and document key decisions in ADRs. Experiment and prove it out. Track emerging models, agents, and developer tools, run time-boxed experiments and proofs of concept, and turn what works into supported patterns while retiring what does not. Establish and champion agentic engineering practices. Define how engineers work with coding agents (spec-driven development, context engineering, review of agent-generated code), build a shared library of skills, tools, and MCP servers, and evangelize these practices across engineering through demos, playbooks, and communities of practice. Automate the SDLC with agents. Architect agentic workflows from triage through implementation, review, testing, and remediation, with autonomy levels and human-in-the-loop guardrails set by risk and backed by evals. Build the knowledge layers. Give agents and engineers accurate, current context through engineering and product knowledge layers: code intelligence, service catalogs, architecture records, domain models, and business rules. Make domains agent-ready. Define the standard for agent-ready domains (clear boundaries, documented APIs, agent-callable tools, fast tests, ephemeral environments) and help teams close the gaps. Reimagine CI/CD for the AI era. Redesign the pipeline for the volume of agent-authored changes, with intelligent test selection, merge queues, automated quality and security gates, and progressive delivery. Rethink the core developer experience. Modernize development environments, onboarding, documentation, and the internal developer portal so they serve engineers and agents alike, and measure developer experience and productivity to guide where we invest. Govern for trust and cost. Partner with Security, Privacy, and Quality Engineering on agent permissions, sandboxing, and audit trails, and track AI cost and quality so gains hold up. Lead hands-on and through others. Write production code and reference implementations, partner closely with architects and staff engineers across domains to set direction and land changes, and mentor engineers as they build agentic skills. What You Need to Get the Job Done Bachelor’s degree in computer science or a related field, or equivalent experience At least 10 years of software engineering experience, with at least 7 in software architecture or staff-plus technical leadership Daily, hands-on use of AI coding agents, and a track record of turning that into practices or tools other engineers adopt Experience building production LLM systems, including tool calling, agent orchestration, context engineering, RAG, and evals Deep experience designing CI/CD, build systems, and developer platforms at scale Strong SaaS architecture fundamentals and fluency in our stack (PHP, React, MySQL) Working knowledge of the OWASP Top 10 (including for LLM Applications) and supply chain security A record of influencing architects and senior engineers without direct authority Sound judgment in ambiguous problem spaces and exceptional communication, including the ability to give and receive direct feedback What Will Make Us REALLY Love You You have built agent tooling, MCP servers, or open-source developer tools You have led AI adoption or productivity change across a large engineering organization You have built systems handling sensitive data in regulated SaaS (HR, payroll, SOC 2) What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Utah | Hybrid Hybrid - Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR. Essential Job Duties As a Sales Operations Manager at BambooHR, you’ll help our revenue organization improve sales productivity, efficiency, and effectiveness by optimizing sales processes, systems, and operational workflows. You’ll partner with Sales leadership and cross-functional teams to understand operational challenges, translate business requirements into scalable solutions, and execute initiatives that support revenue growth. Reporting to Brennen Russon, Sr. Manager, Sales Operations, this is an individual contributor role with no supervisory responsibilities. You’ll balance business partnership and project ownership with revenue technology administration, troubleshooting, and ongoing operational support. You will: Partner with Sales leadership and assigned sales segments to understand business needs, address operational challenges, and improve sales processes, productivity, and performance. Evaluate workflows, identify inefficiencies and root causes, and design scalable process improvements and automations that reduce manual work. Support the implementation, administration, integration, and optimization of revenue technologies, including Salesforce-connected applications and sales productivity tools. Partner with the internal Salesforce Administration team to scope, troubleshoot, test, and implement enhancements, automations, and fixes that meet business requirements. Independently manage operational projects from requirements gathering and solution design through implementation, testing, documentation, and stakeholder communication. Support sales processes, lead and opportunity management workflows, territory assignments, and rules of engagement. Investigate and resolve system, process, and data issues affecting sales productivity or revenue flow. Assist with the Sales Operations helpdesk queue as needed, prioritizing revenue-impacting issues. Collaborate with Sales, Marketing Operations, Revenue Analytics, Salesforce Administration, and other partners to align solutions with broader business objectives. Use Salesforce reporting and operational data to identify trends, investigate issues, evaluate process effectiveness, and measure results after launch. Maintain clear documentation of business processes, system configurations, workflows, and dependencies to support knowledge sharing and sustainable operations. Help stakeholders prioritize competing needs by explaining expected impact, capacity constraints, and dependencies, and recommend maintainable solutions. What You Need to Get the Job Done Relevant experience: 3+ years in Sales Operations, Revenue Operations, Business Operations, Salesforce Administration, or a related role. Salesforce knowledge: Strong working knowledge of leads, contacts, accounts, opportunities, reporting, and core sales workflows. Systems and process experience: Experience supporting, improving, or administering sales processes, business systems, or revenue technologies. Solution design: Demonstrated ability to translate business requirements into practical, scalable operational solutions. Analytical problem-solving: Ability to investigate complex issues, identify root causes, and recommend effective solutions using data and sound judgment. Process improvement: Experience identifying opportunities for automation, reduced manual effort, and improved operational efficiency. Project management: Strong skills in requirements gathering, planning, testing, documentation, and implementation. Communication and partnership: Clear verbal and written communication, including explaining technical or complex information to nontechnical stakeholders, and experience collaborating with business leaders and cross-functional teams. Organization and ownership: Strong attention to detail, the ability to manage competing priorities, and a proactive approach to independently owning responsibilities and following through. Adaptability: Willingness to learn new technologies, business processes, and operational responsibilities as organizational needs evolve. What Will Make Us REALLY Love You Hands-on LeanData administration, including building, modifying, troubleshooting, or optimizing routing graphs; LeanData Fundamentals or Advanced certification. Salesforce Administrator certification or advanced Salesforce configuration experience. Experience administering or implementing tools such as Outreach, ZoomInfo, LinkedIn Sales Navigator, Chili Piper, Attention AI, Clay, 1Mind, or similar platforms. Experience with lead routing, territory management, lead-to-account matching, opportunity management, and sales rules of engagement. Experience supporting inbound acquisition, outbound sales, account management, or customer expansion, particularly in a B2B SaaS organization with complex sales processes. Familiarity with forecasting, pipeline management, the opportunity lifecycle, and sales performance reporting. Experience with Salesforce integrations, workflow automation, revenue technology architecture, implementations, migrations, or cross-functional process improvements. Experience using AI and automation to streamline operational workflows, improve efficiency, and reduce manual work. A bachelor’s degree in Business Administration, Information Systems, or a related field is preferred, but not required. What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Utah | Hybrid Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR! Essential Job Duties When a new customer signs up to run payroll with BambooHR, getting their first payday right is critical. As a Client Onboarding Coordinator, you will be the first touchpoint for new payroll clients after sales. You will serve as the vital bridge between sales and our Payroll Onboarding team, guiding clients through gathering, verifying, and submitting all required documents and data for a successful kickoff. You will: Reach out to new clients within 24 hours of assignment to welcome them and outline the required next steps and timeline to get started with BambooHR. Guide clients through what onboarding data and documents are required, where to locate them, and how to upload them correctly (including screen-share coaching as needed). Gather and validate required signed documents, ensuring documents are complete, legible, and properly executed before handoff. Monitor intake progress daily to make sure the clients complete the necessary steps within the 7-business-day deadline, and proactively communicate gaps, risks, and due dates to the client to keep first pay date eligibility on track. Maintain accurate status tracking and clear handoff notes for downstream teams, ensuring all criteria are met before transition. Fixed-Term Employment Details This is a full-time, fixed-term position scheduled to end on February 28, 2027 (requiring at least 40 hours per week, with occasional overtime as needed), with the potential for conversion to regular employment based on business needs. Conversion to a permanent position is not guaranteed. What You Need to Get the Job Done 1+ years of experience in customer-facing positions (phone/video/email/chat). Strong organization and attention to detail—able to validate document completeness/accuracy and manage multiple clients in parallel under tight deadlines. Strong written and verbal communication skills—able to explain instructions plainly and build trust quickly while holding firm timelines and expectations. Experience managing high-volume, deadline-driven work under pressure. Comfort with learning and navigating multiple software tools/systems (e.g., CRM/ticketing, file portals, internal dashboards) and documenting work cleanly. Willingness to jump in and support the team whenever needed, bringing a positive, flexible attitude. What Will Make Us REALLY Love You Prior experience supporting payroll, HRIS, benefits administration, or time/attendance workflows (intake, document auditing, or onboarding support). Experience in SaaS onboarding, customer implementation, or project coordination in a fast-paced environment. Familiarity with payroll-related forms and authorizations (e.g., POA/TPA documentation) and common client document workflows. What You'll Love About Us A Great Team & Culture. We’re proud to be recognized by Inc., Salt Lake Tribune , Glassdoor, and Comparably for our workplace culture. Meaningful Impact. You’ll jump in, own your work, and make a real difference during the contract period. Medical benefits available through our employer vendor. About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Utah | Remote Please Note: This is a remote position available in the state listed on this job. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we're all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We're leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR. Essential Job Duties We're looking for a Sr. Product Manager to own the systems payroll runs on: data sync, calculation, payment operations tools, and the data model underneath them. You'll make sure payroll builds on BambooHR's shared platform services: canonical data entities, a permission service, an event bus, and an observability stack. You hold payroll to the contracts those services publish. On a typical day you might sequence a migration step so no client's payday is ever the test case, agree on the direction of the payroll data model with payroll engineering leadership, or work out what it costs to keep an old system alive one more quarter. A new platform is still maturing while the old system carries production load. You will: Own payroll platform modernization: decide what moves from old operational tools to their replacement, and when, and sequence each step so payroll is never at risk. Price the cost of keeping old systems running, including support escalations, manual fixes, and the risk of a missed pay date. Own the product half of the payroll data-model redesign, weighing event-driven streaming against the current full-resync approach, jointly with payroll engineering leadership. Validate it against the company's canonical entity models using real client examples. Own access and audit discipline on payroll systems: permission granularity, audit posture, least-privilege carve-outs, deny-by-default rollouts, and feature-flag discipline. Coordinate with the security organization and build on the platform's existing ways of recording who did what. Own compliance and retention for payroll: data retention positions, regulatory changes that affect payroll systems, and the audit interface with governance, risk, and compliance, documented as decisions rather than tribal knowledge. Test long-held assumptions about what payroll systems can and cannot do, publish the real limits and latency curves, and write them up so leadership can act on them. Run a payroll roadmap review cadence: a quarterly plan with dates, a weekly written status for leadership, and coordination with payroll services on operational readiness. Success in the First 180 Days Deliver a dated plan for retiring the old systems with the cost of keeping each one priced, and retire at least one without a payroll incident. Land the payroll data-model direction as a written decision agreed with engineering. Make payroll's permission and audit setup the reference example other internal tools copy. Complete canonical-model validation for each payroll domain so payroll builds against platform contracts by default. What You Need to Get the Job Done You feel aligned with the BambooHR values. 5+ years of product management experience. HCM, payroll, or payroll-adjacent platform experience is strongly preferred. You have coordinated with downstream consumers at scale: dozens of teams reading one system's contracts. Rollout discipline is a reflex for you: parallel runs, instant rollback, user acceptance testing, and release trains. You're technical enough to discuss database schemas, APIs, and migration mechanics with engineers as a peer. You're comfortable in regulated, sensitive-data domains and treat compliance counterparts as partners. You hold evidence standards in a domain full of inherited assumptions: you measure before you assert, and you write decisions down. You flag risks before deadlines. What Will Make Us REALLY Love You Experience stewarding a legacy enterprise platform through a successor migration. Payments, money-movement, or banking-file operational experience. Familiarity with event-driven data architectures that replace batch and resync patterns. A developer background. What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Utah | Remote Please Note: This is a remote position available in the state listed on this job. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we're all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We're leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR. Essential Job Duties We're looking for a Sr. Product Manager to own the discovery layer for all of our platform data, and the program that makes every product domain consumable by AI. Our canonical data model defines what the data is. This role makes it findable, documented, quality-scored, and safe for an AI agent to consume. Every AI feature we ship gets faster or slower based on how well you do this job. On a typical day you might onboard a domain team to the catalog, review an agent-readiness assessment against the bar the program sets, and decide which domains migrate next based on where AI features are blocked. You will: Own the data catalog as a product: domain onboarding, metadata and documentation standards, data quality signals, and a search and discovery experience that works for internal builders and AI agents. Run our AI-ready domain program, including the assessment bar, the migration sequence, and the dated plan that takes every product domain to a state AI agents can consume. Sequence catalog population by consumption demand, so the domains AI features need first get onboarded first. Partner with the owner of our canonical data model so catalog entries conform to its entity definitions instead of inventing parallel ones. Own readiness measurement: publish per-domain readiness status that leadership can act on, and hold the line that "assessed" and "ready" are different states. Own the context and signal surfaces that agents draw on as they move from proof-of-concept to platform capabilities, including the standards for which signals agents may use. Work with legal and security counterparts on data classification, consent boundaries, and what AI agent consumption of each domain requires. Success in the First 180 Days Complete catalog onboarding for the leading domains on our readiness assessment list, with documented quality signals. Publish a readiness scoreboard that shows every domain, its state, its blocker, and its date. Establish a domain onboarding playbook so domain teams can onboard to the catalog themselves, without needing you. Deliver the first dated batch of domain migrations on the path to migrating every product domain. What You Need to Get the Job Done You feel aligned with the BambooHR values. 5+ years of product management experience in data platforms, data infrastructure, developer tools, or adjacent technical products. Technical depth in metadata, data contracts, or data quality. You can read a schema, challenge a readiness claim, and tell documentation from documentation theater. Program instincts: you're comfortable running a multi-team migration with a scoreboard, dates, and named owners. Proven ability to drive alignment across teams without direct authority. You can drive readiness work in domain teams that own the roadmap you depend on but not the outcome you're accountable for. You hold the quality bar when the pressure is always to mark domains "ready" faster. You can build for two consumers at once: human builders who need discovery and documentation, and AI agents that need machine-readable contracts and guardrails. You can explain a readiness decision clearly and directly to both technical and non-technical audiences. Self-directed and entrepreneurial: you identify the next constraint without waiting for direction. What Will Make Us REALLY Love You Experience with data catalogs, governance tooling, or master data management. Exposure to AI and large language model (LLM) feature development, and what makes data usable by agents in practice. Product experience with graph or relationship-querying capabilities. What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Utah | Remote Please Note: This is a remote position available in the state listed on this job. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR. Essential Job Duties We're looking for a Sr. Product Manager to own how agents run at BambooHR: the execution layer they run on, the triggers they respond to, the governance every agent action passes through, and the instrumentation that makes agent work measurable and billable. This is the first dedicated product seat for a surface every team building agents depends on. Teams building agents have no product front door today, and you will be it. You'll inherit production load, real consumers, and years of accumulated architecture. No roadmap or vision document is waiting for you, so you'll create the roadmap. You will: Own product direction for the Agent Runtime: durable execution, human-in-the-loop gates, auditability, and capacity and reliability posture as agent count grows. Be the product lead accountable for an architecture decision on the legacy agent platform. Own a dated migration plan onto a new runtime, sequenced by consumer impact so downstream AI experiences never discover a regression by surprise. Own agent governance as a product: the trust framework every agent action passes through before acting, built on the BambooHR platform's authorization and attribution patterns. Define and drive usage instrumentation, including instigation flags, output lifecycle events, and a metering schema that keeps the company's monetization options open. Run intake and prioritization for every team building agents, and publish an answer on whether to build on what exists now or wait for that runtime. Draw and maintain the boundary between the platform agents run on and the AI experience surfaces built on it, with named consumer stakeholders on every decision that touches them. Coordinate how agents are triggered: which platform events agents may respond to, and what subscribing to them requires. Be the named consumer stakeholder on context and signal standards, say what agents need from workplace signals, and take part in decisions that affect how agents use them. Success in the First 180 Days Deliver a written architecture decision for the legacy agent platform, with a dated migration plan sequenced by consumer. Stand up an intake path for teams building agents and publish guidance on whether to build now or wait for that runtime. Establish runtime capacity and reliability reporting that leadership can act on. Ship the first version of the metering schema, with instigation and lifecycle events flowing. What You Need to Get the Job Done You feel aligned with the BambooHR values. 5+ years of product management experience in platform, infrastructure, or developer-facing products. Technical depth in execution systems, workflows, or eventing. You can reason about durable execution, retries, and what makes a migration safe. Experience as the product owner for internal platform consumers, with intake discipline, published contracts, and a roadmap those consumers can see. Proven ability to drive alignment across teams without direct authority. Judgment to make migration calls where engineering convenience and consumer safety pull in different directions. Comfort with AI and agent systems, and with how quickly their patterns change. You instrument before you assert, write decisions down, and sequence work by consumer impact. What Will Make Us REALLY Love You Experience with agent frameworks, LLM orchestration, or workflow engines such as Temporal. Migration or sunset leadership on a system with live production consumers. Product experience with usage-based pricing or metering. What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Utah | Hybrid Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR. Essential Job Duties As a Manager of Outbound Sales at BambooHR, you will lead a team of Outbound Account Executives responsible for acquiring new customers within defined territories. You’ll help build and scale our newest outbound segment—establishing its operating rhythms, territory strategy, coaching model, and sales playbook while developing a team capable of delivering consistent, predictable growth. Your team will partner closely with dedicated BDRs while maintaining ownership of territory planning, strategic prospecting, pipeline creation, and complex, multi-step sales cycles. You will coach AEs to build relationships across buying committees, create urgency with prospective customers, and position BambooHR as a long-term solution to meaningful business challenges. Success in this role requires more than managing results. You will create the structure, accountability, and coaching environment that helps sellers consistently exceed quota. Your leadership, insights, and results will directly influence how this segment evolves and scales across BambooHR. You will: Lead, coach, and develop a team of quota-carrying Outbound Account Executives responsible for new-logo revenue. Establish the operating rhythms, performance expectations, and sales practices required to scale a successful outbound segment. Coach AEs on territory planning, account prioritization, prospecting, discovery, multithreading, objection handling, negotiation, and closing. Ensure AEs effectively partner with dedicated BDRs while maintaining ownership of their individual territories and pipeline creation. Strengthen deal execution by reviewing calls, demos, proposals, and account strategies and providing clear, actionable feedback. Support strategic opportunities by helping AEs navigate complex buying committees, establish executive sponsorship, and advance multi-step sales cycles. Own weekly forecasting and pipeline reviews, ensuring accuracy, strong CRM hygiene, and sufficient coverage against bookings targets. Use performance data to identify trends, diagnose gaps, and improve pipeline creation, conversion rates, win rates, sales velocity, and quota attainment. Reinforce consistent adoption of BambooHR’s sales methodology, processes, and tools. Partner with BDR leadership to strengthen AE and BDR alignment, account coverage, opportunity quality, and pipeline generation. Collaborate with Revenue Operations, Marketing, Sales Enablement, and other cross-functional partners to improve execution and remove barriers to growth. Support the recruitment, onboarding, ramp, performance management, and retention of high-performing sales talent. Build a team culture grounded in accountability, healthy competition, coachability, collaboration, and continuous improvement. Translate frontline insights into recommendations that improve BambooHR’s outbound strategy, customer approach, and go-to-market playbook. What You'll Need to Get the Job Done 5+ years of SaaS sales management experience with a strong focus on closing new business, including at least 2 years directly managing outbound Account Executives A proven record of leading teams that consistently meet or exceed new-logo revenue and pipeline targets. Experience building or scaling an outbound sales motion, segment, territory strategy, or team. Strong knowledge of territory planning, account prioritization, strategic prospecting, pipeline generation, and solution-based selling. Demonstrated success coaching sellers through complex, multi-stakeholder sales cycles. Strong coaching capabilities across discovery, executive conversations, objection handling, negotiation, deal strategy, and closing. Experience establishing effective operating rhythms, performance expectations, and accountability across a sales team. Strong forecasting skills and the ability to evaluate pipeline health, coverage, conversion, and risk. Fluency with CRM platforms such as Salesforce and familiarity with sales engagement, conversation intelligence, and forecasting tools. The ability to use data and frontline observations to identify performance gaps and develop clear action plans. Experience partnering effectively with BDR teams, Revenue Operations, Marketing, and Sales Enablement. Excellent written and verbal communication skills, including the ability to influence sellers, peers, and senior leaders. Strong prioritization, adaptability, and composure in a fast-moving, high-accountability environment. A bachelor’s degree or equivalent professional experience. What Will Make Us REALLY Love You Experience launching or scaling a new outbound segment within an established SaaS organization. A track record of improving pipeline creation, win rates, forecast accuracy, sales velocity, or quota attainment. Experience leading sellers through larger or more complex SMB and mid-market sales cycles. Familiarity with structured sales methodologies such as MEDDIC, Challenger, or similar frameworks. A disciplined and thoughtful approach to talent development, performance management, and succession planning. The ability to balance hands-on deal coaching with the strategic and operational needs of a growing sales organization. Experience using AI to improve coaching, prospecting, account research, pipeline inspection, and sales productivity. A leadership style that combines clear expectations and accountability with empathy, recognition, and meaningful development. Comfort operating in ambiguity and turning early insights into repeatable, scalable practices. A healthy competitive mindset and a genuine commitment to team success. What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Utah | Hybrid Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR! Essential Job Duties BambooHR is on a mission to set people free to do great work. Our software powers the HR work that small and mid-sized businesses depend on every day. Across engineering, our teams use AI coding agents as the default way to build: specifying intent, delegating execution to agents, verifying and integrating their output, and codifying best practices so each project compounds. You'll lead the team that makes this possible for everyone else. Your team owns the Agent SDK — the framework other engineering teams build their agents on — along with the core platform underneath it: a RAG pipeline, a sandboxed environment for running agent-generated code, evaluation frameworks, and observability. The specifications, guardrails, and verification standards your team sets don't just govern your own engineers' work, they become the floor every other agentic engineer at BambooHR builds from. AI tools and capabilities change rapidly. To stay resilient through change, you prioritize curiosity and continual learning, both for yourself and the team you manage, and you actively push new best practices into how your team specifies, delegates, and verifies work. You are accountable for your team's delivery and for the platform's fitness as the foundation other teams depend on: its correctness, its safety, and its reliability at scale. You will: Manage 1-2 scrum teams of Software Engineers building the Agent SDK, RAG pipeline, code execution sandbox, evaluations, and observability. Set the bar for how your engineers write agent specifications, delegate execution to AI coding agents, and verify agent-produced output, calibrated to the risk and blast radius of platform-level code Coordinate engineers steering multiple agents in parallel across concurrent platform workstreams, keeping engineering judgment and ownership intact Own the scaffolding your team and its downstream consumers delegate through: SDK conventions, agent instructions, evaluation harnesses, and playbooks, and decide which are worth investing in Partner with the teams building on your platform to understand their needs and shape the SDK's roadmap, APIs, and guardrails Demonstrate leadership and patience through regular coaching and mentoring on agentic craft, in individual and team settings Consult with Product Management, UX Designers and Tech Leads to explore and deliver software solutions Manage and maintain your team's execution roadmap, including a grooming pipeline and delivery expectations Show and maintain accountability in team and individual performance (yours and others) in sprint goals and quarterly Objectives and Key Results (OKRs) Participate in department hiring efforts Contribute to the ongoing improvement of our systems and processes Be a great culture addition and advocate for our company values What You Need to Get the Job Done 10+ years of experience in software development 2+ years of real-world, demonstrable technical leadership Object-Oriented development experience Experience building or operating platform-level engineering teams — internal SDKs, developer platforms, or infrastructure that other teams build on Experience managing or working alongside engineers who use AI coding agents as the default way to build production software Proficiency in context engineering practices: structuring repo and task context, and setting standards for agent specifications, so agents execute reliably across teams Familiarity with core AI agent infrastructure concepts such as RAG, sandboxed code execution, evaluation frameworks, and observability Experience in developing Software as a Service Version control software, preferably Git Proficiency in documenting processes and monitoring performance metrics Exceptional interpersonal and communication skills What Will Make Us REALLY Love You Hands-on experience with LLM tooling: RAG pipelines, vector databases, sandboxed/isolated code execution environments, or agent evaluation and observability tooling (e.g., tracing, prompt/response logging, eval harnesses) Experience setting verification and security standards for agent-produced code: injection, data-handling, and unsafe generated output Knowledge of best practices related to data storage and access at high volume MySQL/MSSQL - both query language and database structure/design What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Utah | On-Site Please Note: This is an in-office position which will require working at our Draper, UT headquarters . Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR! Essential Job Duties BambooHR is seeking a highly skilled, proactive Executive Assistant to serve as a trusted partner to our Chief Customer Experience Officer. This role extends well beyond traditional administrative support. We are looking for someone who understands how to create executive leverage—anticipating needs, connecting priorities across the customer organization, improving workflows, and ensuring the executive is prepared to communicate clearly and make informed decisions. The ideal candidate is an exceptional operator with strong business judgment, presentation skills, financial acumen, and curiosity about AI and emerging technology. You will help transform customer data, organizational updates, and early ideas into executive-ready insights and materials while keeping a complex, fast-moving organization aligned. You will: Strategic Executive Partnership Serve as a trusted partner to the Chief Customer Experience Officer, anticipating needs and proactively advancing priorities. Develop a strong understanding of company strategy, the customer journey, customer segments, strategic accounts, retention drivers, and key customer metrics. Help prioritize the executive’s time based on customer and business impact—not simply calendar availability. Operate confidently in ambiguity, knowing when to act independently and when executive input is needed. Executive Presentations and Communications Partner on Board, Executive Team, QBR, annual planning, customer health, retention, churn, Voice of the Customer, and customer journey presentations. Synthesize complex information into clear narratives that explain what is happening with customers, why it matters, and what action or decision is needed. Review materials for storyline, clarity, audience, supporting data, business impact, potential questions, and overall readiness. Create executive summaries, slide headlines, talking points, speaker notes, briefing documents, and anticipated Q&A. Maintain strong quality and consistency across executive communications. AI and Customer Intelligence Use approved AI tools—including ChatGPT, Claude, Microsoft Copilot, and emerging technologies—to improve the quality and speed of executive work. Synthesize customer feedback, survey comments, meeting notes, support trends, and other approved data sources to identify themes and emerging issues. Create customer briefings covering relationship history, sentiment, open concerns, risks, opportunities, stakeholders, and desired outcomes. Use AI to structure presentations, sharpen narratives, identify missing information, summarize data, and pressure-test recommendations. Identify opportunities to automate repeatable work while following company privacy and data-security requirements. Business and Financial Support Build familiarity with Customer Experience budgets, forecasts, headcount, retention performance, customer health metrics, and revenue impact. Support budget reviews and financial discussions by gathering information, organizing materials, and identifying gaps. Help connect customer experience investments and initiatives to measurable business outcomes. Partner effectively with Finance, Sales, Product, Marketing, and Customer Experience leaders to ensure the executive has timely and accurate information. Executive Operations and Customer Readiness Strategically manage a complex calendar, balancing immediate requests with customer and organizational priorities. Coordinate executive travel, customer meetings, site visits, leadership sessions, planning meetings, offsites, and customer events. Ensure the executive enters important meetings with the necessary context, customer history, metrics, materials, stakeholder information, talking points, and decisions required. Capture decisions, commitments, owners, and deadlines—and help drive consistent follow-through. Build trusted relationships across Customer Experience, Product, Sales, Marketing, Finance, Operations, and executive leadership. Identify operational friction and improve how the executive and Customer Experience organization work. What You Need to Get the Job Done Significant experience supporting a C-suite executive or senior business leader in a fast-paced organization. Exceptional judgment, discretion, organization, and attention to detail. Strong business acumen and the ability to understand customer strategy, financial information, performance metrics, and organizational priorities. Demonstrated experience developing or improving executive-level presentations and communications. Confidence using AI tools to synthesize information, identify themes, improve workflows, and produce high-quality first drafts. Advanced proficiency with Google Workspace or Microsoft Office, particularly presentation and spreadsheet tools. Excellent written and verbal communication skills, with the ability to tailor information for Board, executive, employee, and customer audiences. A proactive mindset and a track record of identifying gaps, solving problems, and moving work forward without requiring constant direction. The ability to manage competing priorities with calm, flexibility, and professionalism. Success in this role means the Chief Customer Experience Officer is better prepared, sees customer insights faster, communicates more clearly, and remains focused on the highest-impact customer and business priorities. This is an opportunity for an accomplished Executive Assistant to become an essential partner to the executive and a meaningful contributor to the effectiveness of the broader Customer Experience organization. What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Utah | Remote Please Note: This is a remote position available in the state listed on this job. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR! Essential Job Duties BambooHR is on a mission to set people free to do great work. Our software powers the HR work that small and mid-sized businesses depend on every day. We're looking for software engineers who use AI to build production-quality software. As a Staff Agentic Software Engineer, you own the technical direction of a product area and the patterns multiple teams build on. You define how engineers across teams specify, delegate, and verify agentic work, and you set the standards that keep that work safe at scale. AI tools and capabilities change rapidly. To stay resilient through change, you prioritize curiosity and continual learning, and you actively apply new best practices. You are accountable for the technical direction of your product area: the reusable patterns teams adopt, the verification practice that keeps agent-produced work safe, and the leverage that direction creates across teams. What You'll Do Your work runs through four loops, each building on the last: specifying intent, delegating execution to agents, verifying and integrating their output, and codifying best practices and processes to compound value. Own the technical direction of a product area, setting how multiple teams specify, delegate, and verify agentic work. Define the standard for specification quality across teams: what a complete specification contains and what review gates enforce it. Establish the framework for when work warrants agentic execution and when it needs direct implementation, building heuristics that raise the floor for every team. Drive large-scale efforts by coordinating human and agentic contributors across multiple teams to deliver more than any one team could. Set the verification practice that keeps agent-produced work safe at scale, calibrated to risk and blast radius. Set the security architecture for agentic work across the product area, partnering with security to implement it: the data-flow boundaries, access controls, and threat models agents operate within. Establish the readiness criteria a product area must meet before agentic work is safe to delegate: the context, guardrails, and observability that must be in place. Build the scaffolding that teams delegate through: prompts, agent instructions, repo conventions, test harnesses, and playbooks. Resolve the highest-risk technical decisions across the product area, where the stakes or the blast radius are greatest. Partner with product leadership to shape what gets built across the product area, bringing engineering judgment into roadmap direction. Raise the agentic craft of engineers across teams, mentoring on how they specify, delegate, and verify. What You'll Need to get the Job done You will need depth in these areas to set technical direction, standardize practice across teams, and raise the engineers who deliver. 8+ years of software engineering experience, with a record of building and shipping customer-facing software in production and ownership of technical direction across a product area. Track record of setting agent patterns and AI-powered solutions that multiple teams reuse. Depth in designing systems, data models, and architecture that teams build on, including performance and data-flow tradeoffs. Demonstrated ability to define specification standards across teams: what complete looks like and how review gates enforce it. Command of context engineering: setting how repo and task context is structured so agents execute reliably across teams. Proven ability to design agent workflows for parallel execution across teams, with human checkpoints throughout. Confidence reading unfamiliar code and running root-cause analysis to debug it. Track record of setting the security and privacy review bar: injection, data-handling, and unsafe generated output. Fluency setting test design and evaluation standards that teams follow. Sound judgment coordinating version control at multi-team scale: branching, reviewing, and integrating concurrent changes safely. Skill in defining safe release standards: CI/CD, feature flags, staged rollout, and rollback. Experience operating and maintaining software in production with observability, metrics, traces, and incident response. Proven ability to mentor engineers across teams and shape technical direction beyond a single team. Strong written and verbal communication, including synthesizing technical strategy and tradeoffs for leadership and across teams. What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Utah | Remote Please Note: This is a remote position available in the state listed on this job. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR! Essential Job Duties BambooHR is on a mission to set people free to do great work. Our software powers the HR work that small and mid-sized businesses depend on every day. We're looking for software engineers who use AI to build production-quality software. As a Senior Agentic Software Engineer, you lead complex features that span multiple workstreams, and you shape the technical direction other engineers execute from. You influence what gets built across your product area, working with product, design, and support to shape both what should be built and how to build it. AI tools and capabilities change rapidly. To stay resilient through change, you prioritize curiosity and continual learning, and you actively apply new best practices. You are accountable for outcomes that reach beyond your own features: the technical direction you set, the engineers you mentor, and the full lifecycle of the work from specification through production. What You'll Do Your work runs through four loops, each building on the last: specifying intent, delegating execution to agents, verifying and integrating their output, and codifying best practices and processes to compound value. Shape ambiguous product opportunities into technical direction that other engineers build from. Write agent specifications complete enough for a teammate to execute confidently, setting the quality bar for the constraints, acceptance criteria, risks, and tradeoffs they define. Apply agentic judgment at the workstream level, setting the example for the team on when to delegate to agents and where human judgment is needed. Steer multiple agents through implementation across concurrent workstreams, multiplying what you deliver while keeping engineering judgment and ownership. Set the verification bar for a feature or workstream, matching review depth to risk and blast radius and validating with tests, observability, and production-readiness checks. Own the full feature lifecycle, from specification through production monitoring, including the correctness, security, maintainability, and customer impact of the work. Decide which prompts, agent instructions, repo conventions, test harnesses, and playbooks are worth building to speed up the engineers around you. Influence product decisions across your product area, bringing engineering judgment into what gets built. Co-create specifications and technical direction with product, design, and support, converging on alignment across your product area. Mentor engineers on agentic craft, raising how the team specifies, delegates, and verifies. What You Need to Get the Job Done You will need depth in these areas to lead workstreams, shape technical direction, and raise the engineers around you. 5+ years of software engineering experience, with a record of building and shipping customer-facing software in production, including ownership through production monitoring. Track record of using AI coding agents to deliver features across parallel workstreams. Proficiency in designing systems, data models, and architecture that other engineers build on, including performance and data-flow tradeoffs. Demonstrated ability to write agent specifications a teammate can execute confidently, and technical documentation readable by both people and agents. Depth in context engineering: structuring repo and task context so agents execute reliably across a team. Proven ability to design agent workflows for parallel execution, with human checkpoints throughout. Confidence reading unfamiliar code and running root-cause analysis to debug it. Demonstrated ability to perform threat-modeling and identify security vulnerabilities: injection, data-handling, and unsafe generated output. Fluency setting test design and evaluation standards that others follow. Sound judgment managing version control at parallel-workstream scale: branching, reviewing, and integrating concurrent changes safely. Track record of setting safe-release and reliability standards: CI/CD, feature flags, staged rollout, and rollback. Experience operating and maintaining software in production with observability, metrics, traces, and incident response. Proven ability to mentor engineers and influence technical decisions beyond your own features. Strong written and verbal communication, including synthesizing technical direction and tradeoffs for technical and non-technical audiences. What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Utah | Hybrid Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR! Essential Job Duties The Sr. Instructional Designer, Paid Programs defines and owns BambooHR's market-facing premium and paid HR education programs — including certifications, cohorts, and workshops — and serves as a standards-setter for instructional design and facilitation excellence across the Digital Customer Education team. This role shapes the topic roadmap and SME strategy across HR practice areas such as compliance and performance management, as well as AI fluency and AI workforce strategy, and owns outcomes across the full program lifecycle — discovery, design, delivery, measurement, and iteration. It architects complex, behavior-changing learning experiences that build durable customer capability, reduce friction, accelerate time-to-value, and improve adoption and self-service outcomes. The Sr. Digital Customer Education Specialist facilitates advanced customer-facing sessions (certification cohorts, webinars, learning labs, workshops) with expert-level presence and real-time adaptation, consulting and coaching senior HR practitioners in their own context, while mentoring teammates in facilitation craft, narrative clarity, and AI-enabled workflows. Working cross-functionally with Marketing, GTM, Customer Success, Product, and CX leadership, this role uses systems thinking and learning analytics to identify where education can create measurable customer value and influence commercial outcomes — lead generation, paid-program monetization, adoption, retention, and expansion — and shapes the education strategy and standards for these programs within the broader education roadmap. You will: Define and own the premium and paid HR education portfolio end-to-end, from customer discovery and scope recommendation through delivery, measurement, and iteration. Shape the topic roadmap and SME strategy across HR practice areas and AI capability, including which topics warrant paid programs, certification, or premium content. Lead major education programs and flagship learning experiences with measurable outcomes tied to customer value, adoption, self-service, and customer success, and to the commercial outcomes the programs are intended to create. Define the learning approach for assigned complex topic areas, product areas, or journey stages, including goals, program and certification architecture, sequencing recommendations, and measurement plans. Lead cross-functional delivery for flagship programs (scope, dependencies, stakeholder alignment, launch readiness, and post-launch iteration). Design the call-to-action and conversion approach for education experiences with Marketing and GTM, and proactively surface opportunities where education can generate leads or create new and expanded revenue. Create reusable templates, playbooks, and best practices that raise quality and consistency across the team, and hold quality, consistency, and accuracy as paid programs scale. Mentor Specialist I/II team members through feedback, reviews, co-facilitation, and coaching. Design multi-layered learning experiences that drive behavior change and adoption through practice, reinforcement, and learner-centered progression. Build and direct the SME model — recruiting, briefing, and leveraging internal and external experts — and translate expert knowledge, research, and HR domain expertise into structured, scalable curricula: objectives, session plans, exercises, assessments, job aids, facilitator guides, digital courses, and video. Host and facilitate complex customer sessions with advanced instructional presence, clarity, empathy, and real-time adaptation, consulting and coaching senior practitioners live. Ensure learning aligns to customer goals, product expectations, and journey context; adjust delivery based on questions and sentiment. Use AI to redesign how programs are researched, designed, produced, delivered, and operated, and build reusable workflows and prompt libraries that improve quality and velocity across the team. Lead AI experimentation for segmentation, personalization, and optimization for owned programs. Evaluate emerging AI tools and recommend integration opportunities that improve effectiveness and measurable outcomes, and set standards for accurate, responsible use. Use analytics and experimentation to improve timing, modality, content clarity, and learning effectiveness through iterative testing. Partner with Journey Operations to recommend signal-based education interventions and education-led solutions to adoption blockers. Translate customer learning insights into actionable recommendations for Product, Product Marketing, and Digital Service experiences. Represent education in strategic conversations with Marketing, GTM, Product, Product Marketing, Support, and CX leadership; influence decisions through insight, data, and narrative clarity. Align stakeholders on learning goals, constraints, and success measures for owned programs; communicate risks and tradeoffs clearly. What You Need to Get the Job Done 5+ years of experience in customer education, enablement, instructional design, or digital learning (or equivalent practical experience), including material ownership of revenue-generating education — premium content, paid programs, certification, cohort learning, or professional services — from discovery through delivery and measurement. Expert-level facilitation skills with real-time adaptation and strong customer-facing presence, including consulting and coaching credibility with senior HR practitioners. Advanced instructional design and adult learning expertise with a track record of behavior-change outcomes and of turning SME knowledge and research into scalable curricula. Depth or demonstrated ability to build depth in HR practice areas such as compliance and performance management, plus fluency in AI capability and AI workforce strategy topics. High applied AI fluency with a demonstrated ability to redesign programs, workflows, and delivery models using AI — not only to accelerate production — and to evaluate AI outputs for accuracy and fit. Commercial and GTM partnership: understands customer expectations, scope, positioning, and how education generates leads and creates measurable business value. Strong systems thinking, synthesis, and narrative clarity; ability to influence cross-functional, Marketing, and GTM leaders. Demonstrated ability to mentor others through feedback, coaching, and standards-setting. Bachelor's degree or equivalent practical experience required. What Will Make Us REALLY Love You Experience designing lifecycle-triggered learning and in-product education experiences. Experience with learning analytics, experimentation frameworks, and connecting education outcomes to adoption metrics. Experience creating reusable playbooks/standards that scale quality across a team. Experience designing or owning certification or credentialing programs. Experience in HR, HR technology, people consulting, talent development, or workforce transformation. Experience with responsible AI, organizational AI adoption, change management, or AI governance. Experience in SaaS or another fast-moving, customer-facing technology environment. What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Utah | Hybrid Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR. Essential Job Duties The Instructional Designer, Paid Programs will independently designs and delivers premium and paid HR education experiences — including certification programs, cohorts, workshops, learning labs, LMS courses, and short-form digital education. This role builds depth across HR practice areas such as compliance, performance management, and AI fluency and AI workforce strategy, partnering with subject-matter experts to translate expert knowledge and research into clear, actionable learning that helps customers adopt BambooHR and become more self-sufficient. The Digital Customer Education Specialist, Premium & Paid Programs uses AI across research, drafting, personalization, production, and program operations to increase speed, scale, and consistency, applies instructional design judgment to improve effectiveness, and analyzes performance signals to recommend improvements in timing, sequencing, modality, and content clarity. This role partners cross-functionally with Marketing, GTM, Customer Success, Product, and Knowledge Governance to ensure education is accurate, aligned to product releases and customer journey needs, and contributes to measurable adoption, retention, lead generation, and paid-program outcomes. You will: Design and deliver premium and paid HR education experiences end-to-end across modalities (certification programs, cohorts, webinars, workshops, learning labs, LMS courses, microlearning), including audience and learning-needs analysis, learning objectives, session plans, exercises, assessments, job aids, and facilitator materials. Develop education across HR practice areas — including compliance, performance management, and related people topics — as well as AI fluency and AI workforce strategy, going deep enough to teach credibly with SME support. Partner with internal and external subject-matter experts to turn expert knowledge and research into structured, practical curricula without needing to be the deepest expert in every topic. Create scripts, slides, videos, and short-form learning assets using AI-assisted research, drafting, and editing while maintaining accuracy, accessibility, and clarity; prototype content independently before handing it to the broader production team. Build clear calls to action into education experiences that generate qualified leads and support pipeline and paid-program growth, in partnership with Marketing and GTM. Facilitate and co-facilitate live customer sessions and adapt delivery in real time based on customer questions, context, and learner needs. Define success measures for owned sessions/assets and monitor performance signals (webinar metrics, LMS analytics, and in-product signals where available), including enrollment, completion, certification, and lead-conversion signals where available. Partner with Journey Operations to recommend improvements to education timing and sequencing based on customer behavior signals and learning performance insights. Manage multiple moderate-complexity projects and content updates, including stakeholder review cycles, versioning, and release readiness updates, and maintain quality, consistency, and accuracy as paid programs scale. Partner with Product, Product Marketing, Support, and Knowledge Governance to ensure content accuracy, consistency, and alignment to standards. Identify content gaps and propose improvements to increase self-service effectiveness, strengthen the value customers receive from paid and premium programs, and reduce repetitive support needs. What You Need to Get the Job Done 2+ years of experience in customer education, enablement, training, instructional design, or a related field (or equivalent practical experience), including experience building or delivering education customers pay for — premium content, paid programs, cohort learning, certification, or professional services. Strong facilitation and co-facilitation skills and communication skills with the ability to adapt during live customer sessions. Solid instructional design and adult learning foundations; ability to simplify complex workflows and product concepts and to turn SME knowledge and research into practical learning. Working knowledge of HR practice areas such as compliance and performance management, with the ability to build depth quickly by leaning on subject-matter experts. Applied AI fluency: uses AI to accelerate research, design, production, program operations, demonstrations, and learner support, with strong judgment for evaluating and correcting AI outputs; familiarity with AI workforce strategy topics. Strong collaboration and project execution skills across multiple stakeholders; ability to manage multiple priorities and deadlines, including work with Marketing, GTM, and Customer Success partners. What Will Make Us REALLY Love You Experience with LMS/course building, webinar platforms, microlearning, and in-product education tools. Familiarity with product analytics (e.g., Pendo) and using customer behavior signals to inform education recommendations. Experience partnering with Knowledge Governance on content standards, reuse models, and versioning. Experience contributing to certification or credentialing programs. Experience in HR, HR technology, people consulting, talent development, or workforce transformation. Exposure to responsible AI practices, organizational AI adoption, or change management. Experience in SaaS or another fast-moving, customer-facing technology environment. What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Utah | Hybrid Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR. Essential Job Duties At BambooHR, we believe doing great work starts with having a great quality of life. That's why we're committed to creating an environment where our employees can thrive both professionally and personally. As BambooHR continues to grow and innovate, we're expanding our focus on privacy, data protection, and responsible AI practices. We're looking for an Associate Legal Counsel who is passionate about helping organizations navigate evolving regulatory requirements while building practical, scalable programs. In this role, you'll report to the Associate General Counsel, Privacy, AI, and Digital Governance and partner closely with cross-functional stakeholders  to support BambooHR's privacy and AI governance initiatives. You'll help translate legal and regulatory requirements into actionable business practices, contribute to innovative solutions and support the development of policies, processes, and controls that promote trust, transparency, and responsible innovation. You will: Partner with and support the Associate General Counsel, Privacy, AI, and Digital Governance in executing legal, operational, and transactional program activities that advance a regulator-ready privacy and AI governance program. Manage annual updates to privacy program documentation, including privacy notices, customer contract addendums, policies, and other templates. ensuring materials remain current, accurate, and audit-ready. Manage legal review and escalations for privacy and AI rights requests and support day-to-day adherence to applicable privacy regulations, maintaining organized and defensible records of program activities. Work with cross-functional stakeholders throughout BambooHR on a variety of AI, privacy and data protection matters — including incident response, risk assessments, and control gap remediation — with clear escalation to the AGC on matters with significant legal exposure or strategic implications. Support privacy program operations related to marketing technologies, website operations, cookie consent management, and data collection practices, balancing business enablement with regulatory defensibility. Assist AGC in identifying and addressing privacy and AI-related legal considerations, serving as a practical and solutions-oriented resource that enables BambooHR's AI-first objectives while building the governance guardrails needed to sustain them. Support adherence with GDPR, CCPA/CPRA, emerging U.S. state privacy laws, and evolving AI regulatory frameworks, proactively monitoring developments and flagging material changes that warrant AGC attention or program-level updates. Assist with conducting privacy and AI impact assessments and assist with risk evaluation and mitigation efforts, exercising sound judgment about when to escalate issues, propose alternatives, or seek direction from the AGC before proceeding. Monitor legal and regulatory developments related to privacy, data protection, and artificial intelligence, and provide practical guidance to internal stakeholders. What You Need to Get the Job Done Juris Doctor (J.D.) degree or equivalent legal experience. 3–5 years of experience supporting privacy, data protection, AI governance, , cybersecurity or technology-related functions. Working knowledge of privacy laws and regulations, including GDPR, CCPA/CPRA, HIPAA, GLBA, and other emerging privacy requirements. A strong interest in AI governance, AI risk management, or emerging AI regulatory frameworks. Ability to interpret legal and regulatory requirements and translate them into practical business solutions. Strong project management and organizational skills with the ability to manage multiple priorities simultaneously. Excellent written and verbal communication skills. Strong attention to detail and analytical problem-solving abilities. Collaborative mindset and ability to work effectively across multiple business functions. What Will Make Us REALLY Love You Experience supporting privacy programs within a SaaS or high-growth technology company. Experience conducting privacy impact assessments, AI risk assessments, or vendor reviews. Experience managing transactional privacy operations such as policy development, training, incident response, vendor risk management, and appropriate data use. Familiarity with AI governance frameworks such as the NIST AI Risk Management Framework, ISO standards, or emerging AI regulations. Experience partnering with cross-functional teams, such as Legal, Security, Risk, Security, and Product teams to operationalize regulatory requirements. In-house experience supporting privacy,  security, or responsible AI initiatives. Passion for helping organizations build trustworthy, and responsible technology and governance practices What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Utah | Hybrid Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR! Essential Job Duties BambooHR is rebuilding its Security Operations function around AI. We are not adding AI tooling to an existing SOC - we are redesigning how the work happens, so that automation and AI agents carry the volume and our people carry the judgment. We are looking for a manager to lead that team and own that transformation. You will lead a team spanning detection engineering, threat intelligence and hunting, and incident response. Day to day, you will run a live operation: incidents, detections, hunts, on-call coverage, service-provider relationships, and the operational metrics that leadership works from. Running alongside that operation is the change itself — automating triage and enrichment so analysts stop working queues, building detection content we write, tune and own, and standing up threat intelligence as a program that produces detections and hunt hypotheses rather than reports that have no clear actionable insights. The reason this role exists now is that the surface a security team defends is changing shape. As HR technology becomes more AI-driven and more agentic, autonomous software acts with real authority, machine identities multiply, and attacks accelerate. That surface grows faster than any security team can hire against, which is why we staff for judgment and build automation for volume. This role sits at the center of that decision - and the person in it will spend a meaningful part of their time deciding, in writing, how much authority automated systems are allowed to hold. You will: Supervisory Responsibilities Leads and grows a team of security analysts, detection engineers, and threat intelligence practitioners. Recruits, interviews, hires, onboards and retains technical security talent in a competitive market. Oversees the daily workflow of the team: shift coverage, on-call rotation, incident assignment, and detection backlog priority. Provides constructive and timely performance evaluations, and builds development plans against the skills an AI-native SOC actually requires: detection-as-code, agent supervision, and intelligence tradecraft. Supports career growth and internal mobility across the broader security organization, treating it as a retention strategy rather than a loss. Handles discipline and termination of employees in accordance with company policy. Run the operation Own daily security operations end to end - alert handling, shift coverage, on-call rotation, escalation quality, and detection backlog priority and rule retirement. Serve as incident commander for the majority of security incidents, and partner with the VP of Information Security on the most severe incidents and on executive communication. Manage security service-provider relationships, including service reviews, escalation quality, and tuning direction. Publish a regular operational metrics pack that the team and executive leadership both work from. Automate the volume, not the analyst Build and enforce an automated incident runbook program covering the incident types behind the majority of alert volume. Drive the automation of Tier-1 triage and a growing share of Tier-2 workflows, so routine work resolves without a human touching it and escalations arrive as an assembled case with clear timeline, scope, and blast radius, rather than a raw alert. Redirect reclaimed capacity upward rather than out of the team - into deeper investigation, detection engineering, and threat intelligence. Own the detections Run detection engineering as a product: a prioritized backlog including rules in version control with CI validation, and a full lifecycle of write, test, deploy, measure and retire. Build in-house detection capability against our own security telemetry, so detection content is something we write, tune and can explain to an engineer, an auditor or a customer. Build threat intelligence and hunting into programs Stand up a formal threat intelligence program: approved intelligence requirements, a collection plan mapped to real sources, and a threat model grounded in the risks that actually apply to employee and payroll data. Ensure every finished intelligence product ends in a detection, a hunt hypothesis, or a control change. Run a hypothesis-driven hunting program on a regular cadence, and make intelligence genuinely useful to teams outside the SOC. Build the AI-native SOC Lead the team through the shift from AI-assisted work (where agents draft and humans approve) to delegated work (where agents act inside explicit, written authority boundaries). Protect what stays human - adversary reasoning, incident command when consequences are real, disclosure decisions, and the calls that should not be delegated to a machine. Build detection and response coverage for AI-era threats: prompt injection and tool abuse, autonomous software operating with real authority, and machine identity at scale. Partner across security engineering, product security, identity and access management, and governance and risk on shared platforms, shared threats, and shared audit obligations. What You Need to Get the Job Done 5+ years in security operations, incident response, or detection engineering, including 2+ years directly managing a team of security analysts or detection engineers. Experience running a SOC or detection function at a SaaS or cloud-native company, ideally one with a multi-tenant product and a live compliance calendar (SOC 2 and/or ISO 27001). Hands-on detection engineering credibility. You have personally written, tested, tuned and retired detections, and you are comfortable treating detection content as code in version control with CI validation. Experience owning a managed detection relationship (MDR or MSSP). Direct experience automating SOC workflows through SOAR, runbook automation, or LLM- and agent-based triage and enrichment. You can speak concretely about what was automated, what the false-negative rate was, and how you measured it. Working fluency with modern security data platforms — data lake or lakehouse architectures — and comfort querying telemetry directly rather than only through a vendor console. Incident command experience under real pressure, including executive and cross-functional communication during an active incident. Strong people leadership: hiring, coaching, performance management, and the judgment to lead a technical team through significant change honestly rather than through reassurance. Excellent written communication. This role publishes runbooks, authority boundaries, intelligence requirements, and metrics that executives read. Excellent prioritization, and the ability to say no with a reason. The defended surface grows faster than any team does, and protecting your team from over-commitment is part of the job. Comfort working in an AI-forward environment where agents write and test code, participate in design review, and run triage. Ability to function well in a high-paced and at times stressful environment, including on-call escalation. Bachelor's degree in Computer Science, Information Security, or a related field - or equivalent practical experience. Practical experience is weighted more heavily than the degree. At least five years of related security operations experience required. Physical requirements can include prolonged periods of sitting at a desk and working on a computer. Must be available for on-call escalation and to lead incident response outside standard business hours when incident severity requires it. What Will Make Us REALLY Love You Experience securing AI or agentic systems - prompt injection, tool abuse, and third-party or autonomous code holding execution authority. Prior experience standing up a threat intelligence program from zero: intelligence requirements, collection planning, intel-to-detection pipeline, and adversary emulation. Experience transitioning detection capability in-house from a managed provider. Experience with non-human identity at scale - service accounts, workload identity, machine credentials - and its detection implications. Background in HR, payroll, or fintech SaaS, or other environments where employee data and payment fraud are primary adversary objectives. Experience with cyber resilience practice: backup immutability verification, recovery drills, and recovery-time objectives measured against contractual commitments. Experience building or supervising LLM agents in production, including evaluation, guardrail design, and human-in-the-loop review patterns. Public contribution to the detection engineering or threat intelligence community - detection rules, open-source tooling, conference talks, or published research. Security certifications (GCIA, GCIH, GCFA, GDAT, GCTI, OSCP, CISSP) preferred, not required. What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Utah | Hybrid Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR! Essential Job Duties We're looking for a Staff Product Manager to make BambooHR the easiest HR platform to build on. You'll own the public developer surface end to end: the APIs, the SDKs, the developer portal, the documentation bar, and the connectors that put BambooHR inside the AI tools and marketplaces our customers already work in. You'll serve three customers on one roadmap: partners, our customers' own developers, and AI agents. The partnerships organization owns the relationships and the commercial terms. This role decides what exists for them to sell, and partner-sourced revenue is now a company-level commitment. This is a senior individual contributor role with no direct reports. You'll set the patterns the product managers building partner integrations work within, and you'll be the product voice in API and protocol decisions alongside senior engineers and architects. You will: Own the integration-category roadmap the partnerships organization sells against, making the build, co-build, or aggregate call for each one. Every committed category maps to something that exists, is dated, or was declined on the record. Co-own category-level revenue assumptions with the VP of Partnerships. When partnerships commits to a number, you're accountable for the product plan underneath it. Own the public API and SDK roadmap: what gets exposed, in what order, and to what standard, so partners can build without custom engineering support. Run the developer portal as a product: self-service registration, authentication, app management, packaged integration patterns, and documentation good enough that nobody has to file a ticket. Own BambooHR's presence in AI assistant ecosystems and marketplaces, including connector strategy built on open protocols such as MCP, the vendor submission and review relationships, and how AI agents act against the platform safely. Carry launch readiness through third-party marketplace and app-review processes, treating external approval timelines as shipping commitments. Set the API-first bar with internal product teams and own the review path new public capabilities go through, so they ship with public-grade contracts. Work with security and identity teams on the authorization model for third parties and agents. What a partner or an AI assistant may see and do is a product decision you help make. Guide the product managers building partner integrations, set the co-build patterns they work within, and arbitrate when partner demand and platform standards conflict. Measure the ecosystem like a product: developer adoption, time to first integration, coverage of the categories partners ask for most, and the revenue they influence. What You Need to Get the Job Done You feel aligned with the BambooHR values 8+ years in product management on developer platforms, public APIs, or partner ecosystems, including a role where partner-sourced revenue was a company-level commitment. Experience making and defending build-versus-partner-versus-aggregate economics calls. You can hold a roadmap accountable to a revenue plan you share with a commercial organization that owns the relationships and the sellers. Technical depth in API design and authentication patterns. You can read a spec, challenge an endpoint design, and make principled calls on versioning, scoping, and deprecation. Comfort building on open protocols that change quarterly, where you're expected to become the company's expert on them. You treat developers as customers. Documentation, onboarding, and support experience are product surfaces you own. Proven ability to set standards and drive alignment across many teams without direct authority. Enough credibility with senior engineers and architects to drive API and protocol decisions on your own. Clear, direct communication with both technical and commercial audiences, up to and including executive review. You identify the next constraint and move toward it without waiting for direction. AI is already woven through how you work, not sprinkled on top of it. You use it to prototype more than you could before and to pressure-test your own thinking. What Will Make Us REALLY Love You Experience with AI agent protocols and assistant ecosystems such as MCP, or shipping connectors into third-party marketplaces. Partner or marketplace ecosystem product management in a SaaS environment where partnerships carried a material share of revenue. Familiarity with fine-grained authorization models for third-party and machine access. Experience mentoring product managers as a senior individual contributor. What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.