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Location: Arlington Workplace: Hybrid 🏥 ABOUT SAILOR HEALTH Sailor Health http://sailorhealth.com/ is on a mission to to reinvent the aging experience in America. Getting older in America is tough: 90% of seniors live with chronic health conditions, 40% feel isolated, and older adults have the highest suicide rates of any age group. Sailor exists to change that. Sailor Health is building the health & wellness platform for aging. Covered by Medicare, we offer virtual mental health care, wellness classes, care navigation, and AI care agents. Our vision is to become the trusted household name for older adults in America, setting a new standard for aging with dignity and honor. We are proud to serve thousands of patients across 50 states and to accept Medicare (the majority of our patients pay $0 out of pocket). We are also honored to have the support and backing of world-class founders from Ramp, Nourish, Headway, Charlie Health, and Spring Health. ⭐ ABOUT THE ROLE At Sailor Health, our Provider Partnership team is at the heart of everything we do. They are the bridge between Sailor and the health systems, primary care practices, senior living communities, home care agencies, and community organizations that support older adults every day. As the first Provider Partnership Manager in Virginia, you will help launch Sailor in a brand-new market serving millions of seniors. This is a highly entrepreneurial opportunity where you’ll build Sailor’s local presence from the ground up. You’ll be in the field developing relationships across the healthcare ecosystem and establishing Sailor as the trusted behavioral health partner for older adults in the market. This is a uniquely meaningful role. Because of our focus on senior mental health and insurance-covered care, you’ll often be the only person in the room doing what you do. Every conversation is an opportunity to advocate for an overlooked population and expand access to care for older adults who too often fall through the cracks. At Sailor, we lead with our why, and you’ll represent that mission every day in the communities you serve. 💻 WHAT YOU’LL DO - Build Referral Partnerships: Develop relationships with physicians, care coordinators, social workers, assisted living facilities, and senior-focused organizations. Educate providers and office staff on Sailor Health’s services, patient eligibility, and referral workflows - Own Territory Growth: Grow referral volume across your market by developing new partnerships, managing relationships with high-priority accounts, and driving consistent outreach across the local healthcare ecosystem. - Operate in the Field. Spend 4–5 days per week meeting partners in person across your territory. Attend community events, provider meetings, and networking opportunities - Collaborate Cross-Functionally. Partner closely with clinical, operations, and patient experience teams to ensure a seamless referral and onboarding experience. Share market feedback to improve provider experience, patient activation, and growth strategy. Help refine outreach processes, messaging, and partnership playbooks as the company scales - You're comfortable with range. You can give a presentation to 20 providers and walk into a solo PCP's office to build a 1-on-1 relationship. You're strategic at the territory level and granular on follow-up. ✅ IDEAL QUALIFICATIONS & SKILLS At Sailor, we value character over experience. If the below points sounds like you, we’d love to hear from you. - You have empathy AND hunger. You're someone who connects authentically with older adults while having the relentless drive to turn that care into results. You hit goals and you keep people at the center. - You've built relationships from scratch in high-activity sales/development roles. Whether medical sales, pharma, recruiting, business development, or community organizing—you've prospected, handled rejection, built pipelines, and converted. You know how to move from no to yes. - You're entrepreneurial and resourceful. You learn quickly, operate well in ambiguity, and take ownership without waiting for the perfect playbook. - You have exceptional attention to detail. You stay organized, maintain a clean CRM, follow through consistently, and ensure partners, patients, and teammates have a high-quality experience at every touchpoint. - You genuinely believe in the opportunity and mission. Senior behavioral health is deeply underserved, and you’re excited by the chance to help build the trusted behavioral health partner that changes how older adults access care. 🚀 OUR OFFER TO YOU - 💰 Competitive salary and uncapped variable compensation tied to performance - 🩺 Comprehensive benefits, including medical, dental & vision insurance - 🚗 Field-based reimbursement mileage at IRS rates - 🍱 Company card for provider meals and engagement - 🌴 Flexible PTO and sick days - 🕺🏻 Friendliest and most dynamic team culture that actually care about you - ✚ We are a small team looking for people that can develop into leaders as we grow

Location: Canada Workplace: Remote ABOUT SAILOR HEALTH At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives.   ABOUT THE ROLE Title: Medical Claims Billing Specialist Location: Remote – Canada only Employment: full-time; no other jobs allowed. Compensation will be determined based on experience. We’re hiring a full-time remote Medical Claims Billing Specialist to support Sailor Health’s growing Revenue Cycle Management operations. This is a highly execution-driven role focused on ensuring claims are submitted accurately, worked quickly, and reimbursed efficiently. You will spend the majority of your day submitting medical claims, following up with insurance payers, resolving denials, correcting claim issues, and ensuring timely payment across Medicare and commercial insurance plans. Your work will directly impact the financial health of the company and help ensure patients can continue accessing care without interruption. This role sits at the intersection of operations, billing, and payer management. It is ideal for someone who is detail-oriented, highly organized, persistent, and experienced in U.S. healthcare billing workflows. Experience in at least one of the following is absolutely mandatory: - Medical claims billing - Revenue cycle management (RCM) - Insurance claims follow-up and denials management - Prior experience working in U.S. healthcare   RESPONSIBILITIES - Submit medical claims accurately and efficiently to insurance payers - Review, track, and follow up on denied, rejected, unpaid, or stale claims - Work directly with insurance companies to resolve billing and reimbursement issues - Identify and resolve claim errors, eligibility issues, authorization gaps, and payer rejections - Submit corrected claims and manage appeals when necessary - Maintain accurate documentation and claim status updates across internal systems - Monitor aging claims and proactively escalate high-risk accounts or payer issues - Partner closely with intake, credentialing, clinical, and operations teams to resolve claim blockers quickly - Ensure timely and accurate workflows related to reimbursement and collections - Continuously improve billing workflows, operational efficiency, and claim turnaround times QUALIFICATIONS - Prior experience in U.S. healthcare billing or revenue cycle management is required - Experience working with Medicare and commercial insurance payers strongly preferred - Strong understanding of claims submission, denials management, appeals, and payer follow-up workflows - Extremely detail-oriented and organized - Strong written and verbal English communication skills - Comfortable handling high-volume operational work with speed and accuracy - Ability to work independently in a fast-paced environment - Experience using EHRs, billing systems, clearinghouses, or insurance portals preferred WHY JOIN SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: Philippines Workplace: Remote ABOUT SAILOR HEALTH At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives.   ABOUT THE ROLE Title: Medical Claims Billing Specialist Location: Remote – Philippines only Monthly pay rate: USD $1,200–$1,500 (full-time; no other jobs allowed. Compensation within the range will be determined based on experience.) We’re hiring a full-time remote Medical Claims Billing Specialist to support Sailor Health’s growing Revenue Cycle Management operations. This is a highly execution-driven role focused on ensuring claims are submitted accurately, worked quickly, and reimbursed efficiently. You will spend the majority of your day submitting medical claims, following up with insurance payers, resolving denials, correcting claim issues, and ensuring timely payment across Medicare and commercial insurance plans. Your work will directly impact the financial health of the company and help ensure patients can continue accessing care without interruption. This role sits at the intersection of operations, billing, and payer management. It is ideal for someone who is detail-oriented, highly organized, persistent, and experienced in U.S. healthcare billing workflows. Experience in at least one of the following is absolutely mandatory: - Medical claims billing - Revenue cycle management (RCM) - Insurance claims follow-up and denials management - Prior experience working in U.S. healthcare   RESPONSIBILITIES - Submit medical claims accurately and efficiently to insurance payers - Review, track, and follow up on denied, rejected, unpaid, or stale claims - Work directly with insurance companies to resolve billing and reimbursement issues - Identify and resolve claim errors, eligibility issues, authorization gaps, and payer rejections - Submit corrected claims and manage appeals when necessary - Maintain accurate documentation and claim status updates across internal systems - Monitor aging claims and proactively escalate high-risk accounts or payer issues - Partner closely with intake, credentialing, clinical, and operations teams to resolve claim blockers quickly - Ensure timely and accurate workflows related to reimbursement and collections - Continuously improve billing workflows, operational efficiency, and claim turnaround times QUALIFICATIONS - Prior experience in U.S. healthcare billing or revenue cycle management is required - Experience working with Medicare and commercial insurance payers strongly preferred - Strong understanding of claims submission, denials management, appeals, and payer follow-up workflows - Extremely detail-oriented and organized - Strong written and verbal English communication skills - Comfortable handling high-volume operational work with speed and accuracy - Ability to work independently in a fast-paced environment - Experience using EHRs, billing systems, clearinghouses, or insurance portals preferred WHY JOIN SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: New York City (Soho) Workplace: OnSite 🏥 ABOUT SAILOR HEALTH Sailor Health http://sailorhealth.com is on a mission to solve the mental health crisis among older adults. Getting older in America is tough: 90% of seniors live with chronic health conditions, 40% feel isolated, and older adults have the highest suicide rates of any age group. Sailor exists to change that. Sailor Health is building the AI-native health system for happier and healthier aging. Sailor offers virtual mental health, care navigation, wellness classes, AI coaches, and AI care agents. Our vision is to become the trusted household name for older adults in America, setting a new standard for aging with dignity and honor. We are doubling every 75 days and serving thousands of patients across 43 states. We are honored to have the support and backing of world-class founders from Ramp, Nourish, Headway, Charlie Health, and Spring Health.   ⭐ ABOUT THE ROLE Location: New York City or Remote. Sailor is looking for a Founding Product Manager to join as an early product leader. This is a ground-floor opportunity to define and launch AI-first products from scratch at a startup with extreme PMF. You’ll own core product strategy, drive execution across engineering and design, and shape how AI delivers real clinical impact at scale.   💻 YOUR KEY RESPONSIBILITIES - Drive product execution end-to-end: As Sailor’s first and only product manager, act as the central bridge across founders, engineering, design, and clinical teams. Own prioritization, define success metrics, and drive rapid iteration from insight to shipped product. - Build AI coaches for patients: Create AI voice-powered coaches that support cognitive health, mindfulness, and overall wellness, helping patients stay engaged between sessions, practice therapeutic techniques, and build healthy routines in a natural, conversational way. - Build AI care agents for our healthcare providers: Build and scale AI-native features including speech-to-text triage, care navigation copilots, auto-summarized progress notes, and intelligent intake. - Build our clinical operations layer: Architect and ship the backbone of our care delivery engine, spanning patient scheduling, documentation, and revenue cycle management, leveraging best-in-class healthcare APIs to deliver a seamless and scalable clinical operation.   ✅ IDEAL QUALIFICATIONS & SKILLS - You have 2+ years of product experience. You’ve built and shipped products end-to-end, ideally in fast-paced startup environments. Technical fluency with React, Typescript, Node.js, and modern AI tools is a plus. - You’re an A+ player. You have a burning desire to win, a track record of excellence, and a drive to build with urgency and precision. You want to be the best and you want your team win. - You’re product-driven. You have strong intuition for user needs, high EQ, and a deep curiosity to understand the underlying business and clinical problems, not just the technical solution. - You’re AI-native. You instinctively think in terms of LLMs, agents, and automation, and are driven to push the frontier of how AI can transform healthcare. - You thrive in ambiguity. You thrive in ambiguity. You’re energized by open-ended problems and move quickly with imperfect information.

Location: USA; Canada Workplace: Remote 🏥 ABOUT SAILOR HEALTH Sailor Health http://sailorhealth.com is on a mission to solve the mental health crisis among older adults. In the United States, older adults have the highest suicide rates of any age group yet receive the least mental health care. By 2030, over 65 million seniors will make up nearly a quarter of the U.S. population, creating one of the largest and most urgent challenges in healthcare. Sailor is building the platform for senior mental health, connecting older adults, therapists, healthcare professionals, and insurance plans. Our AI-native operating system powers seamless care coordination, real-time clinical insights, and insurance billing – enabling therapists to spend more time delivering compassionate care. We are growing quickly and have partnered with Medicare to offer affordable and exceptional psychotherapy to hundreds of patients. ⭐ ABOUT THE ROLE Location: Remote - US or Canada based only Title: Credentialing Specialist Salary Range: $40,000 - $55,000 We’re hiring a full-time remote Credentialing Specialist to lead and support all aspects of provider credentialing at Sailor Health. You will own end-to-end enrollment of providers and practice locations in Medicare via PECOS, manage credentialing with Medicare Advantage health plans, maintain accurate CAQH profiles, establish SOPs, and improve credentialing workflows. You will also work closely with our leadership team to innovate on our processes and systems. 💻 YOUR KEY RESPONSIBILITIES - Manage provider enrollment & credentialing: Lead the full credentialing lifecycle for new and existing providers and practice locations — including Medicare (PECOS), Medicare Advantage plans, and other payers. - Maintain provider data: Ensure CAQH profiles are complete, current, and accurately reflect provider credentials and practice information. - Optimize workflows: Assess current credentialing processes, identify inefficiencies, and implement improvements using Airtable, automation tools, and best practices. - Develop SOPs: Write, maintain, and iterate standard operating procedures for credentialing functions and integrate them into operational practice. - Monitor compliance: Track credentialing status, re-credentialing deadlines, notices, and plan requirements to ensure uninterrupted provider participation in payer networks. - Communicate across teams: Partner with internal stakeholders — including Clinical Operations, Payer Strategy, and Provider Growth — to align priorities and share updates on credentialing progress and blockers. - Provider support: Serve as a credentialing point of contact for providers and internal teams, answering questions and coordinating documentation submissions. ✅ WHAT WE’RE LOOKING FOR - Credentialing experience: 3+ years of direct experience in provider enrollment and credentialing, including both group and individual provider enrollments. - PECOS wizard: You have extensive experience working with PECOS enrollments, I&A, and request for corrections – this is a must. - Medicare Advantage applications: Prior work with Medicare Advantage health plans and credentialing requirements. - Tracking and project management tools: Comfortable learning and using tools such as Airtable, credentialing automation software, and common office/productivity apps. - Detail-oriented & organized: You have impeccable attention to detail, stay organized, and meet deadlines in a fast-paced environment. - Process mindset: Experience building SOPs and improving operational workflows. - Collaborative communicator: Able to work cross-functionally and communicate clearly with internal teams and external partners. ⛵ WHY SAILOR HEALTH? - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. OUR OFFER TO YOU - 💰 Competitive salary - 🩺 Comprehensive benefits, including medical insurance - 🌴 Flexible PTO and sick days - 🕺🏻 Friendliest and most dynamic team culture If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: USA Workplace: Remote Join a mission-driven team transforming senior mental health care with compassion, flexibility, and support. Work remotely from your home and on your own hours. Sailor will take care of finding patients to you so that you can focus on providing exceptional care! About the Role Sailor Health is seeking experienced and action-oriented RN Healthcare Advocates to support older adults on Medicare throughout their health journeys. As a Healthcare Advocate at Sailor Health, you’ll be a trusted partner for patients and families — offering empathetic guidance, tackling complex care challenges, and ensuring our patients feel supported and empowered. You’ll help connect the dots between mental health, physical health, and daily life — especially around Social Determinants of Health. This is a remote, 1099 position with flexible hours — starting at 15 hours per week. Compensation: $40 / hour About Sailor Health Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors projected to represent nearly 25% of the population by 2030, we're facing a seismic shift in healthcare demand. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness, and life transitions without adequate support. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier and healthier lives. This isn't just a job—it's an opportunity to pioneer a movement in geriatric mental health and reshape the future of aging. What You’ll Do - Build trusted relationships with older adults and their families, grounded in listening and empathy. - Serve as a go-to resource for navigating medical systems, social services, and emotional wellness needs. - Create individualized care plans that address both clinical needs and SDOH, such as: - Access to food and housing programs - Transportation coordination - Medication management and reminders - Appointment scheduling and follow-ups - Caregiver support and education - Collaborate with Sailor’s therapists, care coordinators, and tech platform to deliver seamless, person-centered care. - Provide feedback to help shape Sailor’s patient advocacy model as we scale. What We’re Looking For - Registered Nurse license, active and in good standing - Experience working in healthcare advocacy or care navigation with Medicare populations - Familiarity with SDOH and how they affect patient outcomes - Clinical judgment balanced with empathy and problem-solving - Organized, communicative, and able to manage multiple patients and needs - Tech-savvy—you’re comfortable learning new systems and working remotely - Action-oriented and energized by building something new - Based in the U.S. Why Join Sailor Health? We’re redefining how older adults receive care—starting with therapy and growing into full-person support. You’ll help build a new kind of healthcare experience: more human, more accessible, and more effective.