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Location: Canada Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ABOUT THE ROLE Location: Remote - Canada based only Title: Care Navigator We’re hiring a full-time remote Care Navigator to be the first voice a patient – or their family -hears when reaching out to Sailor Health. In this role, you’ll guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism, ensuring they feel supported every step of the way. This role is a unique blend of patient support, care coordination, and emotional guidance. You’ll be the steady hand helping each new patient navigate the journey into care, from matching with the right therapist to feeling confident and understood every step of the way. It’s a perfect fit for someone who thrives at the intersection of empathy and execution, and who finds meaning in turning a moment of vulnerability into one of reassurance and trust. This role is especially well-suited for someone with an interest in mental health and healthcare access – since you’ll often be the first emotional point of contact for individuals seeking care. WHO YOU ARE - Empathetic and clear communicator. You speak with kindness, listen actively, and make others feel at ease – even during difficult or emotional conversations. - Highly organized and detail-oriented. You can juggle multiple patients at different stages in the process and never let things slip through the cracks. - Tech-comfortable. You’re comfortable learning tools like Google Workspace, EHR platforms (e.g., Healthie), or CRMs like HubSpot, and pick up new software quickly. - Mission-aligned. You care deeply about improving care for older adults and are excited to play a key role in someone’s first step toward better mental health. - Experience welcome, not required. You may have worked in healthcare, customer service, or an administrative support role before – but most importantly, you’re organized, compassionate, and eager to grow. WHY JOIN SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: Canada Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ABOUT THE ROLE Location: Remote - Canada based only Title: Care Navigator We’re hiring a full-time remote Care Navigator to be the first voice a patient – or their family -hears when reaching out to Sailor Health. In this role, you’ll guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism, ensuring they feel supported every step of the way. This role is a unique blend of patient support, care coordination, and emotional guidance. You’ll be the steady hand helping each new patient navigate the journey into care, from matching with the right therapist to feeling confident and understood every step of the way. It’s a perfect fit for someone who thrives at the intersection of empathy and execution, and who finds meaning in turning a moment of vulnerability into one of reassurance and trust. This role is especially well-suited for someone with an interest in mental health and healthcare access – since you’ll often be the first emotional point of contact for individuals seeking care. WHO YOU ARE - Empathetic and clear communicator. You speak with kindness, listen actively, and make others feel at ease – even during difficult or emotional conversations. - Highly organized and detail-oriented. You can juggle multiple patients at different stages in the process and never let things slip through the cracks. - Tech-comfortable. You’re comfortable learning tools like Google Workspace, EHR platforms (e.g., Healthie), or CRMs like HubSpot, and pick up new software quickly. - Mission-aligned. You care deeply about improving care for older adults and are excited to play a key role in someone’s first step toward better mental health. - Experience welcome, not required. You may have worked in healthcare, customer service, or an administrative support role before – but most importantly, you’re organized, compassionate, and eager to grow. WHY JOIN SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: Canada Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ABOUT THE ROLE Location: Remote - Canada based only Title: Care Navigator We’re hiring a full-time remote Care Navigator to be the first voice a patient – or their family -hears when reaching out to Sailor Health. In this role, you’ll guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism, ensuring they feel supported every step of the way. This role is a unique blend of patient support, care coordination, and emotional guidance. You’ll be the steady hand helping each new patient navigate the journey into care, from matching with the right therapist to feeling confident and understood every step of the way. It’s a perfect fit for someone who thrives at the intersection of empathy and execution, and who finds meaning in turning a moment of vulnerability into one of reassurance and trust. This role is especially well-suited for someone with an interest in mental health and healthcare access – since you’ll often be the first emotional point of contact for individuals seeking care. WHO YOU ARE - Empathetic and clear communicator. You speak with kindness, listen actively, and make others feel at ease – even during difficult or emotional conversations. - Highly organized and detail-oriented. You can juggle multiple patients at different stages in the process and never let things slip through the cracks. - Tech-comfortable. You’re comfortable learning tools like Google Workspace, EHR platforms (e.g., Healthie), or CRMs like HubSpot, and pick up new software quickly. - Mission-aligned. You care deeply about improving care for older adults and are excited to play a key role in someone’s first step toward better mental health. - Experience welcome, not required. You may have worked in healthcare, customer service, or an administrative support role before – but most importantly, you’re organized, compassionate, and eager to grow. WHY JOIN SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: Canada Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ABOUT THE ROLE Location: Remote - Canada based only Title: Care Navigator We’re hiring a full-time remote Care Navigator to be the first voice a patient – or their family -hears when reaching out to Sailor Health. In this role, you’ll guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism, ensuring they feel supported every step of the way. This role is a unique blend of patient support, care coordination, and emotional guidance. You’ll be the steady hand helping each new patient navigate the journey into care, from matching with the right therapist to feeling confident and understood every step of the way. It’s a perfect fit for someone who thrives at the intersection of empathy and execution, and who finds meaning in turning a moment of vulnerability into one of reassurance and trust. This role is especially well-suited for someone with an interest in mental health and healthcare access – since you’ll often be the first emotional point of contact for individuals seeking care. WHO YOU ARE - Empathetic and clear communicator. You speak with kindness, listen actively, and make others feel at ease – even during difficult or emotional conversations. - Highly organized and detail-oriented. You can juggle multiple patients at different stages in the process and never let things slip through the cracks. - Tech-comfortable. You’re comfortable learning tools like Google Workspace, EHR platforms (e.g., Healthie), or CRMs like HubSpot, and pick up new software quickly. - Mission-aligned. You care deeply about improving care for older adults and are excited to play a key role in someone’s first step toward better mental health. - Experience welcome, not required. You may have worked in healthcare, customer service, or an administrative support role before – but most importantly, you’re organized, compassionate, and eager to grow. WHY JOIN SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: Canada Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ABOUT THE ROLE Location: Remote - Canada based only Title: Care Navigator We’re hiring a full-time remote Care Navigator to be the first voice a patient – or their family -hears when reaching out to Sailor Health. In this role, you’ll guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism, ensuring they feel supported every step of the way. This role is a unique blend of patient support, care coordination, and emotional guidance. You’ll be the steady hand helping each new patient navigate the journey into care, from matching with the right therapist to feeling confident and understood every step of the way. It’s a perfect fit for someone who thrives at the intersection of empathy and execution, and who finds meaning in turning a moment of vulnerability into one of reassurance and trust. This role is especially well-suited for someone with an interest in mental health and healthcare access – since you’ll often be the first emotional point of contact for individuals seeking care. WHO YOU ARE - Empathetic and clear communicator. You speak with kindness, listen actively, and make others feel at ease – even during difficult or emotional conversations. - Highly organized and detail-oriented. You can juggle multiple patients at different stages in the process and never let things slip through the cracks. - Tech-comfortable. You’re comfortable learning tools like Google Workspace, EHR platforms (e.g., Healthie), or CRMs like HubSpot, and pick up new software quickly. - Mission-aligned. You care deeply about improving care for older adults and are excited to play a key role in someone’s first step toward better mental health. - Experience welcome, not required. You may have worked in healthcare, customer service, or an administrative support role before – but most importantly, you’re organized, compassionate, and eager to grow. WHY JOIN SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: Canada Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ABOUT THE ROLE Location: Remote - Canada based only Title: Care Navigator We’re hiring a full-time remote Care Navigator to be the first voice a patient – or their family -hears when reaching out to Sailor Health. In this role, you’ll guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism, ensuring they feel supported every step of the way. This role is a unique blend of patient support, care coordination, and emotional guidance. You’ll be the steady hand helping each new patient navigate the journey into care, from matching with the right therapist to feeling confident and understood every step of the way. It’s a perfect fit for someone who thrives at the intersection of empathy and execution, and who finds meaning in turning a moment of vulnerability into one of reassurance and trust. This role is especially well-suited for someone with an interest in mental health and healthcare access – since you’ll often be the first emotional point of contact for individuals seeking care. WHO YOU ARE - Empathetic and clear communicator. You speak with kindness, listen actively, and make others feel at ease – even during difficult or emotional conversations. - Highly organized and detail-oriented. You can juggle multiple patients at different stages in the process and never let things slip through the cracks. - Tech-comfortable. You’re comfortable learning tools like Google Workspace, EHR platforms (e.g., Healthie), or CRMs like HubSpot, and pick up new software quickly. - Mission-aligned. You care deeply about improving care for older adults and are excited to play a key role in someone’s first step toward better mental health. - Experience welcome, not required. You may have worked in healthcare, customer service, or an administrative support role before – but most importantly, you’re organized, compassionate, and eager to grow. WHY JOIN SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: Canada Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ⭐ ABOUT THE ROLE Location: Remote - Canada Title: Credentialing Onboarding Specialist Salary Range: $45,000 CAD We’re hiring a full-time remote Provider Onboarding Coordinator (Credentialing) to support onboarding aspects of provider credentialing at Sailor Health. You will own end-to-end coordination of provider enrollments & systems access, maintain accurate CAQH profiles, establish SOPs, and monitor credentialing timelines. You’ll join as part of the Provider Onboarding team and work cross-functionally with Credentialing and Payer teams to ensure Sailor’s provider network is compliant, current, and optimized for success. 💻 YOUR KEY RESPONSIBILITIES What You’ll Do - Manage provider system enrollments: Coordinate with providers to ensure they complete required Medicare enrollment actions, connect to the appropriate profiles and systems, and sign applications and other documents on time. - Maintain provider data: Keep CAQH profiles complete, accurate, and up to date, ensuring provider credentials, licenses, and practice information are properly maintained. - Support providers: Serve as a primary credentialing point of contact for providers, answering questions, communicating required actions, and following up on outstanding items. - Monitor enrollment requirements: Track provider actions, signature requests, correction requests, notices, deadlines, and other outstanding requirements to keep Medicare enrollment moving forward. - Collaborate across teams: Partner with internal stakeholders, including Credentialing and RCM Support, to align priorities, communicate progress, and resolve credentialing and enrollment blockers. - Develop and maintain SOPs: Build, document, and continuously improve standard operating procedures for credentialing workflows and ensure they are incorporated into day-to-day operations. ✅ WHAT WE’RE LOOKING FOR This role isn’t for everyone. It’s fast-paced, chaotic, and requires hard work. But if this excites you, we’d love to meet you. - Extremely organized, with airtight follow-through. You catch issues early and never leave something unresolved without a plan to close it out. Colleagues can trust that once something lands with you — in Slack, email, or a call — it's handled, without needing to be reminded. - Proactive, and comfortable with ambiguity. You take initiative without being asked, and when instructions or processes are unclear, you find a path forward and build structure rather than waiting for direction. - Sound judgment on urgency and ownership. You know when something is a drop-everything issue versus one that can wait a few hours, and you know what's yours to solve versus what you should escalate. - Warm, empathetic communicator. You bring genuine warmth to every conversation — clear, kind, and easy to work with, even with a difficult provider on the other end. WHY SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: Canada Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ⭐ ABOUT THE ROLE Location: Remote - Canada Title: Credentialing Onboarding Specialist Salary Range: $45,000 CAD We’re hiring a full-time remote Credentialing Onboarding Specialist (CAQH) to support onboarding aspects of provider credentialing at Sailor Health. You will own end-to-end coordination of provider enrollments & systems access, maintain accurate CAQH profiles, establish SOPs, and monitor credentialing timelines. You’ll join as part of the Provider Onboarding team and work cross-functionally with Credentialing and Payer teams to ensure Sailor’s provider network is compliant, current, and optimized for success. 💻 YOUR KEY RESPONSIBILITIES What You’ll Do - Manage provider system enrollments: Coordinate with providers to ensure they complete required Medicare enrollment actions, connect to the appropriate profiles and systems, and sign applications and other documents on time. - Maintain provider data: Keep CAQH profiles complete, accurate, and up to date, ensuring provider credentials, licenses, and practice information are properly maintained. - Support providers: Serve as a primary credentialing point of contact for providers, answering questions, communicating required actions, and following up on outstanding items. - Monitor enrollment requirements: Track provider actions, signature requests, correction requests, notices, deadlines, and other outstanding requirements to keep Medicare enrollment moving forward. - Collaborate across teams: Partner with internal stakeholders, including Credentialing and RCM Support, to align priorities, communicate progress, and resolve credentialing and enrollment blockers. - Develop and maintain SOPs: Build, document, and continuously improve standard operating procedures for credentialing workflows and ensure they are incorporated into day-to-day operations. ✅ WHAT WE’RE LOOKING FOR This role isn’t for everyone. It’s fast-paced, chaotic, and requires hard work. But if this excites you, we’d love to meet you. - Extremely organized, with airtight follow-through. You catch issues early and never leave something unresolved without a plan to close it out. Colleagues can trust that once something lands with you — in Slack, email, or a call — it's handled, without needing to be reminded. - Proactive, and comfortable with ambiguity. You take initiative without being asked, and when instructions or processes are unclear, you find a path forward and build structure rather than waiting for direction. - Sound judgment on urgency and ownership. You know when something is a drop-everything issue versus one that can wait a few hours, and you know what's yours to solve versus what you should escalate. - Warm, empathetic communicator. You bring genuine warmth to every conversation — clear, kind, and easy to work with, even with a difficult provider on the other end. WHY SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: USA Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ⭐ ABOUT THE ROLE Location: Remote - US Title: Credentialing Onboarding Specialist Salary Range: $32,000 USD We’re hiring a full-time remote Provider Onboarding Coordinator (Credentialing) to support onboarding aspects of provider credentialing at Sailor Health. You will own end-to-end coordination of provider enrollments & systems access, maintain accurate CAQH profiles, establish SOPs, and monitor credentialing timelines. You’ll join as part of the Provider Onboarding team and work cross-functionally with Credentialing and Payer teams to ensure Sailor’s provider network is compliant, current, and optimized for success. 💻 YOUR KEY RESPONSIBILITIES What You’ll Do - Manage provider system enrollments: Coordinate with providers to ensure they complete required Medicare enrollment actions, connect to the appropriate profiles and systems, and sign applications and other documents on time. - Maintain provider data: Keep CAQH profiles complete, accurate, and up to date, ensuring provider credentials, licenses, and practice information are properly maintained. - Support providers: Serve as a primary credentialing point of contact for providers, answering questions, communicating required actions, and following up on outstanding items. - Monitor enrollment requirements: Track provider actions, signature requests, correction requests, notices, deadlines, and other outstanding requirements to keep Medicare enrollment moving forward. - Collaborate across teams: Partner with internal stakeholders, including Credentialing and RCM Support, to align priorities, communicate progress, and resolve credentialing and enrollment blockers. - Develop and maintain SOPs: Build, document, and continuously improve standard operating procedures for credentialing workflows and ensure they are incorporated into day-to-day operations. ✅ WHAT WE’RE LOOKING FOR This role isn’t for everyone. It’s fast-paced, chaotic, and requires hard work. But if this excites you, we’d love to meet you. - Extremely organized, with airtight follow-through. You catch issues early and never leave something unresolved without a plan to close it out. Colleagues can trust that once something lands with you — in Slack, email, or a call — it's handled, without needing to be reminded. - Proactive, and comfortable with ambiguity. You take initiative without being asked, and when instructions or processes are unclear, you find a path forward and build structure rather than waiting for direction. - Sound judgment on urgency and ownership. You know when something is a drop-everything issue versus one that can wait a few hours, and you know what's yours to solve versus what you should escalate. - Warm, empathetic communicator. You bring genuine warmth to every conversation — clear, kind, and easy to work with, even with a difficult provider on the other end. WHY SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: USA Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ⭐ ABOUT THE ROLE Location: Remote - US Title: Credentialing Onboarding Specialist Salary Range: $32,000 USD We’re hiring a full-time remote Credentialing Onboarding Specialist (CAQH) to support onboarding aspects of provider credentialing at Sailor Health. You will own end-to-end coordination of provider enrollments & systems access, maintain accurate CAQH profiles, establish SOPs, and monitor credentialing timelines. You’ll join as part of the Provider Onboarding team and work cross-functionally with Credentialing and Payer teams to ensure Sailor’s provider network is compliant, current, and optimized for success. 💻 YOUR KEY RESPONSIBILITIES What You’ll Do - Manage provider system enrollments: Coordinate with providers to ensure they complete required Medicare enrollment actions, connect to the appropriate profiles and systems, and sign applications and other documents on time. - Maintain provider data: Keep CAQH profiles complete, accurate, and up to date, ensuring provider credentials, licenses, and practice information are properly maintained. - Support providers: Serve as a primary credentialing point of contact for providers, answering questions, communicating required actions, and following up on outstanding items. - Monitor enrollment requirements: Track provider actions, signature requests, correction requests, notices, deadlines, and other outstanding requirements to keep Medicare enrollment moving forward. - Collaborate across teams: Partner with internal stakeholders, including Credentialing and RCM Support, to align priorities, communicate progress, and resolve credentialing and enrollment blockers. - Develop and maintain SOPs: Build, document, and continuously improve standard operating procedures for credentialing workflows and ensure they are incorporated into day-to-day operations. ✅ WHAT WE’RE LOOKING FOR This role isn’t for everyone. It’s fast-paced, chaotic, and requires hard work. But if this excites you, we’d love to meet you. - Extremely organized, with airtight follow-through. You catch issues early and never leave something unresolved without a plan to close it out. Colleagues can trust that once something lands with you — in Slack, email, or a call — it's handled, without needing to be reminded. - Proactive, and comfortable with ambiguity. You take initiative without being asked, and when instructions or processes are unclear, you find a path forward and build structure rather than waiting for direction. - Sound judgment on urgency and ownership. You know when something is a drop-everything issue versus one that can wait a few hours, and you know what's yours to solve versus what you should escalate. - Warm, empathetic communicator. You bring genuine warmth to every conversation — clear, kind, and easy to work with, even with a difficult provider on the other end. WHY SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: USA Workplace: Remote 🏥 ABOUT SAILOR HEALTH Healthcare for older adults is stuck in the past. Today, 93% of Americans aged 65+ live with at least one chronic health condition, yet the care they receive is overwhelmingly reactive instead of preventive and shaped by the misplaced belief that the average 70-year-old can’t use technology. Sailor Health is defining what modern, AI-native care looks like for older adults. Our virtual platform brings together behavioral health, wellness classes, and healthcare advocacy, with more products on the way. In tandem, our voice AI agents help patients navigate their health between visits, while AI copilots help our providers deliver higher quality, more effective care. Sailor has exceptional product market fit: - Exponential growth: We serve tens of thousands of patients and cover 37 million Medicare lives across all 50 states, with organic demand making Sailor one of the fastest growing companies in healthcare. - AI powered, deeply human care: We harness the power of AI while keeping human connection at the center of care, creating an experience that feels personal, continuous, and deeply human. - Talent dense team: We are a 25 person team in our NYC office and are backed by the founders of Ramp, Nourish, and Headway. Learn more about us here: https://www.sailorhealth.com/careers/corporate   ⭐ ABOUT THE ROLE Location: New York City (Soho) or Remote. Sailor is hiring a Full Stack Engineer (Senior/Staff) to join as an early member of our team. You will be given the hardest business problems in the company and asked to figure out how to solve them with software or AI. You will own that work end to end: deciding what to build, building it, launching it, and making sure it moves the numbers that matter. We are looking for product forward engineers who care as much about the business “why” as the technical “how.” You will work closely with our clinical, operations, and growth teams, and you will often be the one deciding what gets built and why. Your work will shape how thousands of older adults experience their care and live their daily lives.   💻 YOUR KEY RESPONSIBILITIES - Build web apps end to end: frontend, backend, system design, testing, and launch, owning the full lifecycle from scoping to measuring impact. - For patients, that means delightful, accessible experiences that make older adults feel confident with technology and eager to come back. - For providers, that means tools that give clinicians time back, reduce friction in their day, and measurably improve outcomes for the patients they treat. - Build AI agents from the ground up: designing conversations, orchestrating models, evaluating quality, and shipping agents that patients and providers rely on every day. - Work directly with our clinical, operations, and growth teams to understand the real problem before deciding what to build. - Work at the frontier: build with the newest models and agentic tooling the day they come out, with full freedom to pick the stack and the approach.   ✅ IDEAL QUALIFICATIONS & SKILLS - You’re an A+ player. You have a burning desire to win, a track record of excellence, and a drive to build with urgency and precision. You want to be the best and you want your team to win. - You’re technically excellent. You are comfortable across the stack in React, TypeScript, Node.js, and PostgreSQL. - You’re product driven. You have strong intuition for user needs, high EQ, and a deep curiosity to understand the underlying business and clinical problems, not just the technical solution. - You thrive in ambiguity. You’re energized by open ended problems and move quickly with imperfect information. - You care deeply about people. You want your work to make a real difference in someone’s life, and you bring kindness, honesty, and low ego to how you treat your teammates along the way.

Location: USA Workplace: Remote 🏥 ABOUT SAILOR HEALTH Healthcare for older adults is stuck in the past. Today, 93% of Americans aged 65+ live with at least one chronic health condition, yet the care they receive is overwhelmingly reactive instead of preventive and shaped by the misplaced belief that the average 70-year-old can’t use technology. Sailor Health is defining what modern, AI-native care looks like for older adults. Our virtual platform brings together behavioral health, wellness classes, and healthcare advocacy, with more products on the way. In tandem, our voice AI agents help patients navigate their health between visits, while AI copilots help our providers deliver higher quality, more effective care. Sailor has exceptional product market fit: - Exponential growth: We serve tens of thousands of patients and cover 37 million Medicare lives across all 50 states, with organic demand making Sailor one of the fastest growing companies in healthcare. - AI powered, deeply human care: We harness the power of AI while keeping human connection at the center of care, creating an experience that feels personal, continuous, and deeply human. - Talent dense team: We are a 25 person team in our NYC office and are backed by the founders of Ramp, Nourish, and Headway. Learn more about us here: https://www.sailorhealth.com/careers/corporate   ⭐ ABOUT THE ROLE Location: New York City (Soho) or Remote. Sailor is hiring a Full Stack Engineer to join as an early member of our team. You will be given the hardest business problems in the company and asked to figure out how to solve them with software or AI. You will own that work end to end: deciding what to build, building it, launching it, and making sure it moves the numbers that matter. We are looking for product forward engineers who care as much about the business “why” as the technical “how.” You will work closely with our clinical, operations, and growth teams, and you will often be the one deciding what gets built and why. Your work will shape how thousands of older adults experience their care and live their daily lives.   💻 YOUR KEY RESPONSIBILITIES - Build web apps end to end: frontend, backend, system design, testing, and launch, owning the full lifecycle from scoping to measuring impact. - For patients, that means delightful, accessible experiences that make older adults feel confident with technology and eager to come back. - For providers, that means tools that give clinicians time back, reduce friction in their day, and measurably improve outcomes for the patients they treat. - Build AI agents from the ground up: designing conversations, orchestrating models, evaluating quality, and shipping agents that patients and providers rely on every day. - Work directly with our clinical, operations, and growth teams to understand the real problem before deciding what to build. - Work at the frontier: build with the newest models and agentic tooling the day they come out, with full freedom to pick the stack and the approach.   ✅ IDEAL QUALIFICATIONS & SKILLS - You’re an A+ player. You have a burning desire to win, a track record of excellence, and a drive to build with urgency and precision. You want to be the best and you want your team to win. - You’re technically excellent. You are comfortable across the stack in React, TypeScript, Node.js, and PostgreSQL. - You’re product driven. You have strong intuition for user needs, high EQ, and a deep curiosity to understand the underlying business and clinical problems, not just the technical solution. - You thrive in ambiguity. You’re energized by open ended problems and move quickly with imperfect information. - You care deeply about people. You want your work to make a real difference in someone’s life, and you bring kindness, honesty, and low ego to how you treat your teammates along the way.

Location: USA Workplace: Remote 🌊 ABOUT SAILOR HEALTH Healthcare for older adults is stuck in the past. Today, 93% of Americans aged 65+ live with at least one chronic health condition, yet the care they receive is overwhelmingly reactive instead of preventive and shaped by the misplaced belief that the average 70-year-old can’t use technology. Sailor Health is defining what modern, AI-native care looks like for older adults. Our virtual platform brings together behavioral health, wellness classes, and healthcare advocacy, with more products on the way. In tandem, our voice AI agents help patients navigate their health between visits, while AI copilots help our providers deliver higher quality, more effective care. Sailor has exceptional product market fit: - Exponential growth: We serve tens of thousands of patients and cover 37 million Medicare lives across all 50 states, with organic demand making Sailor one of the fastest growing companies in healthcare. - AI powered, deeply human care: We harness the power of AI while keeping human connection at the center of care, creating an experience that feels personal, continuous, and deeply human. - Talent dense team: We are a 25 person team in our NYC office and are backed by the founders of Ramp, Nourish, and Headway. Learn more about us here: https://www.sailorhealth.com/careers/corporate ⭐ ABOUT THE ROLE Location: New York City, in office, 5 days a week. We’re hiring a Creative Strategy Lead to build the creative engine powering Sailor’s B2C engine. You’ll own creative strategy and production end to end across an eight figure annual budget that’s scaling fast. You’ll report to the Head of Growth and work closely with paid media, analytics, patient ops, clinical, and our brand and design team. The role has two parts. 1. Own the creative-to-performance loop: Creative is the biggest lever we have on Meta, Google, and YouTube. You'll set the creative roadmap, decide what we test and why, and read results against cost per acquired patient, not cost per click. 2. Build the team and the machine. Today creative runs on a small team, freelancers, and agency support. You’ll build the team and operating model (designers, editors, copywriters, creators) that ships high volume, compliant creative every week, and use AI to make it faster with every cycle. 💻 YOUR KEY RESPONSIBILITIES - Set the creative strategy. Own the creative vision and roadmap across every channel, grounded in performance data and patient insight. - Run the creative testing engine. Set KPIs, keep a steady test and refresh cadence, and scale what works. - Make creative that works for adults 65+. Master what earns older adults’ trust, and lead our patient story and testimonial program. - Build and lead the team. Hire and develop staff, freelancers, creators, and agencies, and set the bar for craft and speed. - Build scalable creative systems. Stand up the briefs, pipeline, asset library, and AI tools that let us produce at volume. - Protect the brand and stay compliant. Own how the brand shows up in performance creative, with every claim meeting HIPAA and healthcare marketing standards. - Be the internal creative voice. Serve as the authority on brand expression and patient perspective, partnering with the founders on how Sailor shows up in market. ✅ WHAT WE’RE LOOKING FOR - 4+ years in creative strategy or performance marketing, ideally at a high growth DTC or digital health company or a performance creative agency. - Strong instincts for paid creative. You know what stops the scroll and what converts, and you can explain why from first principles, before launch and after. - Data driven storyteller. Fluent in hook rate, hold rate, CTR, CVR, and CAC, and you connect the numbers to the story so data drives decisions rather than defends them. - Systems builder, AI native. You’ve built a creative pipeline from scratch, kept quality high as volume grew, and already use AI to make it faster. - Deep empathy for the people we serve. Our patients are 65 and older, and many are seeking mental health care for the first time. Everything we make has to speak to them with respect. OUR OFFER TO YOU - 💰 Competitive salary and equity - 🩺 Comprehensive benefits, including medical, dental & vision insurance - 🌴 Flexible PTO and sick days - 🍱 Lunch and dinner in our beautiful Soho office covered by Sailor - 🎤 Team building events - ✚ Additional: One Medical Membership for US employees, HSA, Talkspace, HealthAdvocate, Teladoc Health OUR VALUES 1. 💙 Make your Grandparents Proud: Remember why you’re here and build the standard of care you wish your grandparents received. 2. 💡 Best Ideas Win: We strip problems down to first principles and challenge each other – but once a decision is made, we row as one. 3. ⚡️Go Fast and Far: We have a burning sense of urgency AND we go the extra mile. 4. 🥇 Do What It Takes To Be #1: We obsess over excellence and challenge ourselves and each other to actualize our best selves. 5. ⛵ Happy Crew: A miserable crew rows slow. A happy crew rows fast. Fun is a performance metric.

Location: Canada Workplace: Remote About Sailor Health Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we're entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, and loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. About the Role Location: Remote, Canada-based Title: Provider Support Coordinator We're hiring a full-time remote Provider Support Coordinator to serve as a dedicated support resource for our provider network at Sailor Health. You'll be a go-to contact for therapists and clinicians navigating the day-to-day realities of delivering care — fielding real-time calls and emails, troubleshooting tech issues, managing caseload support, and proactively building relationships to ensure our providers feel empowered and well-supported. The key to provider satisfaction is making sure they receive exceptional and prompt support, so this role has high impact for the practice. Typical working hours are Monday-Friday 9am–6pm ET, with the occasional flexibility to work past 6pm ET when provider support requires it. This is an ideal position for someone who thrives on relationship-building, quick problem-solving, and delivering exceptional service to clinical professionals — all in support of improving mental health outcomes for older adults. We're a startup, and our processes are still being built and refined as we grow — this role isn't for everyone, but if you love creating structure out of ambiguity, you'll thrive here. What You'll Do - Manage provider email support. Be the first point of contact for inbound emails covering provider support, caseload questions, tech troubleshooting, provider-patient matching, and payroll/benefits questions — resolving what's yours to solve and escalating anything outside your scope (like actually processing payroll) to your lead. - Answer provider calls in real time. Be the first line of support for providers dealing with logistical, technical, or patient-related issues as they come up throughout the day. - Track every open item through to resolution. Keep a running, up-to-date record of outstanding provider requests, holds, and follow-ups, and see each one through to completion — even if it takes a few days to close out. - Proactively support your provider network. Reach out regularly to providers to check in, understand their needs, and identify ways Sailor Health can better support their work and caseloads. - Deliver outstanding customer service to providers. Represent Sailor Health with warmth, professionalism, and a solutions-first mindset in every provider interaction — including with the occasional difficult one. Who You Are - Extremely organized, with airtight follow-through. You catch issues early and never leave something unresolved without a plan to close it out. Colleagues can trust that once something lands with you — in Slack, email, or a call — it's handled, without needing to be reminded. - Proactive, and comfortable with ambiguity. You take initiative without being asked, and when instructions or processes are unclear, you find a path forward and build structure rather than waiting for direction. - Sound judgment on urgency and ownership. You know when something is a drop-everything issue versus one that can wait a few hours, and you know what's yours to solve versus what you should escalate. - Warm, empathetic communicator. You bring genuine warmth to every conversation — clear, kind, and easy to work with, even with a difficult provider on the other end. Why Join Sailor Health - Mission with impact. Help bring life-changing care to a population that's too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you'll take initiative, shape key processes, and grow as we grow. - Make someone's day — every day. Your work helps providers feel supported so they can deliver their best care to patients who need it. If this sounds like you, we'd love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: Canada Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ABOUT THE ROLE Location: Remote - Canada based only Title: Patient Support Coordinator We’re hiring a full-time remote Patient Support Coordinator to provide exceptional post-intake support to patients at Sailor Health. Once a patient begins care, you’ll be their go-to point of contact for everything they need, including scheduling changes, billing questions, troubleshooting Zoom – all while providing friendly, reliable guidance every step of the way. In this role, you’ll ensure patients always feel cared for, informed, and supported. You’ll handle a range of administrative and customer service requests via phone, email, and text with empathy, precision, and professionalism. This is an ideal position for someone who thrives on solving problems, staying organized under pressure, and making people feel valued and understood — all while helping deliver high-quality mental healthcare for older adults. WHO YOU ARE - Exceptional communicator. You’re clear, kind, and patient — able to translate complex information (like billing or scheduling) into reassuring, easy-to-understand guidance. - Detail-oriented problem solver. You spot issues before they escalate, follow up without being prompted, and take pride in getting things right the first time. - Calm under pressure. You stay composed and resourceful when juggling multiple requests, maintaining professionalism and empathy throughout. - Tech-comfortable and adaptable. You learn new platforms quickly — whether it’s an EHR like Healthie, a messaging tool like OhMD, or scheduling and billing software. - Mission-driven with relevant experience. You care deeply about making mental health care accessible for older adults and may come from a background in customer support, patient support, care coordination, or healthcare administration, where empathy and organization are key. WHY JOIN SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: New York City (Soho) Workplace: OnSite 🌊 ABOUT SAILOR HEALTH America is undergoing one of the largest demographic shifts in its history as the Baby Boomer generation enters its later years. This shift will put unprecedented pressure on Medicare, which already spends more than $1 trillion each year caring for older adults. Yet the healthcare system is built backwards: reactive instead of preventative, measuring years of life instead of the quality of them. Sailor Health is building a new care model for aging. We combine behavioral health, healthcare advocacy, wellness classes, and AI care agents into one virtual platform designed for older adults. AI coaches help patients navigate their health between visits, while AI copilots give providers the tools to deliver higher-quality, better-informed care. We partner with Medicare to make our platform affordable and accessible to older adults nationwide. Sailor has exceptional product-market fit: - Exponential growth: We are honored to serve thousands of patients across all 50 states, with strong organic demand helping make Sailor one of the fastest-growing companies in healthcare. - AI-powered, deeply human care: We harness the power of AI while keeping human connection at the center of care, creating an experience that feels personal, continuous, and deeply human. - Talent-dense team: We are a 25-person team in our NYC office and are backed by the founders of Ramp, Nourish, Headway, Charlie Health, and Spring Health. ⭐ ABOUT THE ROLE Location: Soho, New York City This is one of the most important hires we will make this year. Our therapy practice is live in all 50 states and growing fast. Healthcare advocacy, our newest service line, is growing even faster. Patients come to us for therapy and quickly realize we can help with much more: finding the right specialist, untangling a Medicare bill, coordinating between doctors who never talk to each other. Demand is outpacing the systems we have built so far, and we need someone to build what comes next. As our Director / Manager of Clinical Operations, you will own the care model behind all of it. You will scale therapy operations across a national footprint, turn healthcare advocacy into a world class service line, and launch new services that will define Sailor's future. Our case managers will report to you, and you will build the team around them. You will partner closely with our Clinical Director, Dr. Daniel Burow, to design care that is both clinically excellent and operationally built to scale. You will report directly to our founders. 💻 YOUR KEY RESPONSIBILITIES Build the care model. Design how patients move through Sailor across therapy, advocacy, and case management, partnering with our clinical, operations, legal, and engineering teams to bring it to life. Scale new service lines. Turn healthcare advocacy, our fastest growing service line, into a repeatable national operation with the workflows, playbooks, and metrics to match. Shape how AI supports our clinicians. Help design how AI copilots take administrative work off our clinicians' plates, so they can spend more time listening, connecting, and caring for patients. Lead case management and escalations. Manage and grow our case management team, oversee their caseload, and build the triage and escalation protocols for high acuity cases. Power whole person care. Build the connective tissue that unites our clinicians and care teams into one integrated model that sees each patient as a whole person, so their mental health, physical health, and daily life are cared for together, not in silos. Measure quality and safety. Track the metrics that tie our work to patient outcomes, and ensure everything meets clinical, privacy, and Medicare standards. ✅ WHAT WE’RE LOOKING FOR This role isn’t for everyone. It’s fast-paced, chaotic, and requires hard work. But if this excites you, we’d love to meet you. - You have 4-15 years of experience (ideally in clinical operations): You've built and scaled care delivery at a high growth healthcare company, and you know what great clinical operations look like from the inside. - You're a player-coach: You lead your team with clarity and warmth, and you're just as happy rolling up your sleeves to work a tough case yourself. - You're a strong communicator: You build trust quickly with clinicians, engineers, lawyers, and founders alike, and you can get very different teams moving in the same direction. - You thrive in ambiguity: You don't need a playbook to get started. When a situation is new and messy, you bring structure to it and keep moving. - You think from first principles: You look at problems from every angle, weigh the tradeoffs, and land on a balanced decision you can clearly defend. - You take work personally: You take pride in what you build and care deeply about the older adults who rely on it.

Location: New York City (Soho) Workplace: OnSite 🌊 ABOUT SAILOR HEALTH Healthcare for older adults is stuck in the past. Today, 93% of Americans aged 65+ live with at least one chronic health condition, yet the care they receive is overwhelmingly reactive instead of preventive and shaped by the misplaced belief that the average 70-year-old can’t use technology. Sailor Health is defining what modern, AI-native care looks like for older adults. Our virtual platform brings together behavioral health, wellness classes, and healthcare advocacy, with more products on the way. In tandem, our voice AI agents help patients navigate their health between visits, while AI copilots help our providers deliver higher quality, more effective care. Sailor has exceptional product market fit: - Exponential growth: We serve tens of thousands of patients and cover 37 million Medicare lives across all 50 states, with organic demand making Sailor one of the fastest growing companies in healthcare. - AI powered, deeply human care: We harness the power of AI while keeping human connection at the center of care, creating an experience that feels personal, continuous, and deeply human. - Talent dense team: We are a 25 person team in our NYC office and are backed by the founders of Ramp, Nourish, and Headway. Learn more about us here: https://www.sailorhealth.com/careers/corporate ⭐ ABOUT THE ROLE Location: New York City, in office, with regular travel to our markets (roughly 2 to 3 trips per month). We're hiring a Director of Growth Partnerships to lead and scale Sailor's provider partnerships function. You'll report to the Head of Growth and own the channel that turns primary care practices, health systems, and community organizations into referral partners for their patients 65 and older. Today, our Provider Partnership Managers (PPMs) are in the field across six states, building referral relationships one practice at a time. The model works. Your job is to take it to the next level: more markets, more PPMs, stronger managers, and enterprise partnerships that bring referrals at a scale no single territory can. The role has two parts: 1. Scale the field team: You'll lead our PPMs and build the layer of management above them as we grow. You'll own hiring, coaching, playbooks, territory design, and the systems that make performance predictable in every market we enter. 2. Lead enterprise partnerships: You'll own our largest partnerships with health systems, ACOs, physician groups, and Medicare Advantage plans. 💻 YOUR KEY RESPONSIBILITIES - Lead and scale the PPM team: hire with a structured process, coach and develop PPMs, and build the next layer of field leadership. - Run consistent execution across markets: own the core field systems, from onboarding and the partnership playbook to territory plans and referral dashboards. - Own the numbers: set market targets for referrals, active referring accounts, and referral to patient conversion, and run the weekly pacing rhythm. - Spend time in the field: ride along with PPMs and give skills based feedback, because the best coaching happens in the car between visits. - Lead enterprise and payer partnerships: own relationships with our largest health system, ACO, physician group, and Medicare Advantage partners, turning contracts into active referral channels. - Open new markets and connect the field to HQ: build the launch plan for each new market, turn company priorities into field ready action plans, and keep every partnership compliant with Anti-Kickback Statute, HIPAA, and Medicare rules. ✅ WHAT WE’RE LOOKING FOR - 5+ years in healthcare sales, partnerships, or business development: ideally in a high growth, field based team selling into providers, health systems, or payers. - A proven people leader: you’ve hired, coached, and scaled a field team, ideally managing managers, and you know what great looks like in a rep. - An executive level partner: you earn the trust of health system, ACO, physician group, or Medicare Advantage leadership and structure partnerships that work for both sides. - A systems builder who runs on data: you turn chaos into a repeatable motion with playbooks, territory plans, and field systems, and you manage the team to the numbers. - Clear communicator and partner: you work well with clinical, ops, payer, and marketing teams and can align the founders around a plan. - Deep empathy for the people we serve: our patients are 65 and older, many seeking mental health care for the first time, and you’re motivated to get them the care they deserve. - Bonus: experience in behavioral health, Medicare, or value based care, or Spanish fluency. OUR OFFER TO YOU - 💰 Competitive salary and equity - 🩺 Comprehensive benefits, including medical, dental & vision insurance - 🌴 Flexible PTO and sick days - 🍱 Lunch and dinner in our beautiful Soho office covered by Sailor - 🎤 Team building events - ✚ Additional: One Medical Membership for US employees, HSA, Talkspace, HealthAdvocate, Teladoc Health OUR VALUES 1. 💙 Make your Grandparents Proud: Remember why you’re here and build the standard of care you wish your grandparents received. 2. 💡 Best Ideas Win: We strip problems down to first principles and challenge each other – but once a decision is made, we row as one. 3. ⚡️Go Fast and Far: We have a burning sense of urgency AND we go the extra mile. 4. 🥇 Do What It Takes To Be #1: We obsess over excellence and challenge ourselves and each other to actualize our best selves. 5. ⛵ Happy Crew: A miserable crew rows slow. A happy crew rows fast. Fun is a performance metric.

Location: USA Workplace: Remote 🏥 ABOUT SAILOR HEALTH For most older adults, healthcare doesn’t fail in one place—it fails across many. Mental health, physical health, medications, and day-to-day realities all interact, but the system treats them separately. The result is confusion, missed care, and worsening outcomes. Sailor Health is building a new model of care for older adults that brings the mind and the body together. We combine healthcare advocacy, behavioral health, and wellness classes to help patients and families understand what’s going on and what to do next. By taking a more holistic and preventative approach, we aim to catch issues earlier, reduce avoidable crises, and keep patients in their homes instead of the hospital. ⭐ ABOUT THE ROLE Location: Remote – US based Sailor’s physicians are the clinical gateway for patients navigating chronic conditions and complex care needs. Through telehealth visits, they assess the full medical picture and partner with healthcare advocates to build care plans patients can actually follow. While our therapists lead the work on the mind, our physicians lead the clinical perspective on the body. As Healthcare Advocacy - Clinical Director, you will lead this physician group. You will shape what our physicians do, how they do it, and how we scale it while keeping the quality bar high. You will own physician hiring and onboarding, run day-to-day clinical operations, build the care model and protocols that make the advocacy program work, and be the person our physicians turn to when a case gets hard. This is a builder’s role. You will be one of the first clinical leaders at Sailor and you will have a direct hand in how the program grows from a small team today to a much larger one over the next year. We’re looking for someone who is still a strong clinician, gets energy from building systems, is comfortable with ambiguity, and wants to help create something from the ground up. 💻 YOUR KEY RESPONSIBILITIES - Lead the physician team: Run day-to-day clinical leadership for our telehealth physicians serving Medicare patients with chronic and complex conditions, and be the escalation point for hard cases - Hire, onboard, and train physicians at scale: Own physician recruiting with our Talent team, set the hiring bar, and build the onboarding program that gets new doctors productive fast - Build the care model for advocacy: Develop the workflows, pathways, and protocols for how physicians assess patients and partner with advocates on care plans - Own clinical quality and compliance: Run QA and QI programs across visits and documentation, and write the policies that keep us compliant across states - Measure and partner across the company: Define physician KPIs with our Data team, coach from the numbers, and turn clinical needs into priorities for Product, Growth, and Care Ops ✅ WHAT WE’RE LOOKING FOR - Licensed and board certified: Active, unrestricted medical license with board certification in internal medicine, family medicine, or geriatrics (Ideally licensed in 30+ states) - A proven physician leader: 3+ years managing other physicians as a medical director or similar, with a track record of building and developing clinical teams - Still loves seeing patients: 5+ years of direct patient care, ideally with older adults, and excited to keep a portion of your time dedicated to patient visits - Thrives in ambiguity: Comfortable making decisions without a playbook, moving fast, and changing course when the evidence says so - Clear communicator: Can translate clinical judgment for non-clinical partners and bring teams along without pulling rank - Startup or digital health experience is a plus: Prior time at an early stage company or virtual care organization helps, and comfort working autonomously is a must