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Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About this role: Lyra Health is looking for a driven, highly motivated GTM Strategy and Operations Manager to join our growing GTM Operations team. This role will drive strategic initiatives, scale operational infrastructure, and optimize processes across our go-to-market organization, with an initial focus on supporting key growth vectors such as channel partnerships. This role requires strong cross-functional leadership, operational rigor, and a deep understanding of both project management and how Lyra’s solutions fit into overall employer and partner market strategies. In this role, you will balance high-priority GTM strategy projects with meticulous attention to detail—ensuring workflows are scalable, aligned with Lyra's systems, and built to support long-term company growth.   The successful candidate will be flexible, determined, and energized by tackling complex operational problems, eliminating manual bottlenecks, and designing repeatable processes. This person will build strong relationships cross-functionally to understand operational priorities, clarify objectives, and drive end-to-end execution. The ideal candidate thinks multiple steps ahead, thrives when navigating ambiguity, easily flexes across different operational initiatives as business priorities evolve, fosters a collaborative team environment, and sets the tone for operational excellence across Lyra. Responsibilities Lead the planning, execution, and scaling of high-priority GTM operational programs from inception to completion, ensuring alignment with overall business objectives. Identify operational bottlenecks and friction points across go-to-market workflows, designing and managing root-cause solutions through to completion. Lead analytical initiatives to evaluate go-to-market performance, program ROI, and opportunities for continuous operational improvement. Own and scale operational frameworks for strategic GTM growth areas, driving operational alignment among cross-functional stakeholders. Partner cross-functionally with Channel and Sales teams to evaluate partner requirements, translate operational nuances, and support smooth handoffs into implementation and post-sales delivery. Develop, manage, and communicate comprehensive project plans, timelines, issue logs, and executive-level progress reports for strategic initiatives. Collaborate with Systems teams to evaluate, test, and implement CRM (Salesforce) and tooling enhancements that improve pipeline tracking and operational visibility. Evaluate, standardize, and refine project management frameworks, operational tools, and documentation to increase organizational velocity and scale. Qualifications Bachelor’s degree in Business, Healthcare Administration, Operations, Project Management, or a related field. 8+ years of demonstrated success in GTM operations, business operations, strategy, or program management in a high-growth environment. Prior work experience in Enterprise B2B Technology or Healthcare is a plus. Proven track record of managing complex cross-functional initiatives, building operational programs from the ground up, and executing against aggressive timelines. Experience designing operational solutions or supporting workflows for enterprise partnerships or channel programs is a plus. Excellent written, verbal, and interpersonal communication skills, with the ability to influence cross-functional leaders and synthesize complex requirements for varied audiences. Proficiency in leveraging technology to track and manage deliverables, including CRM platforms (e.g., Salesforce), project management software (e.g., Asana), and advanced Google Sheets or Excel. Strong analytical, critical-thinking, and problem-solving skills, with a data-driven approach to resolving business and workflow bottlenecks. Demonstrated agility and ability to work autonomously, flex across diverse initiatives, and adapt to shifting business priorities while keeping teams aligned. PMP, Lean Six Sigma, or equivalent project/process management certification is a plus. "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time GTM Strategy and Operations Manager, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $106,000 to $146,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.   Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role: Lyra is at the forefront of increasing access to evidence-based, efficacious mental health services on a large scale. Lyra has developed innovative blended models of coaching and psychotherapy that combine leading clinical expertise with routine outcomes monitoring and engaging clinical digital tools. Scientific publications on Lyra’s mental health coaching (Coaching Effectiveness), (Coaching Outcomes), psychotherapy [(Blended Care effectiveness), (Examining Blended Care impact)], (medication management), and overall workforce mental health programs [(Presenteeism impact), (Impact of psychotherapy)] provide strong evidence for the clinical effectiveness of these evidence-based treatment programs. We are looking for an experienced psychologist with a passion for writing, intervention development, and skills training to contribute to our care programs (including but not limited to our parent coaching program, other programming related to youth and families, as well as adult programs).  For this role, strong expertise in child evidence-based mental health interventions is required. This position will be dedicated to writing on clinical topics and upholding a high quality bar for clinical content and programming.  You will be part of a highly skilled, creative, and collaborative team with an established track record for developing effective and engaging interventions and digital clinical materials on emotional wellness and psychotherapy skills.  By directly reaching tens of thousands of clients, your work on interventions and digital clinical materials will help create meaningful positive change on a large scale. Responsibilities: Writing new, engaging clinical content including storytelling and dialogue Developing clinical curriculums and outlines for digital clinical materials Identifying and proposing clinical topics for materials related to evidence-based care (e.g., parenting and managing child externalizing symptoms, youth and families more broadly, adult mental well-being) Reviewing, updating, and editing clinical content to ensure adherence to up-to-date treatment standards Receiving and incorporating significant feedback on your proposals and writing Conducting trainings to help disseminate the use of digital clinical materials Collaborating cross-functionally to produce educational materials and support clinical programming Completing extensive literature reviews to inform outcomes measure selection for a variety of child mental health presentations Conducting presentations and reviewing written content for customers/broader public audience Qualifications: PsyD, PhD in Clinical / Counseling / School psychology Must have a specialization in pediatric mental health Passionate about increasing access to child mental health and family-based interventions Very strong clinical training and experience with providing evidence-based treatments for child mental health across a variety of clinical presentations (e.g., behavioral parent training, behavior therapy, exposure-based CBT, IPT, ACT, DBT, ERP) Excellent writer with demonstrated writing experience, passionate about writing on clinical topics 3+ years of postdoctoral clinical experience in providing evidence-based treatments for child mental health disorders Experience with creating clinical materials for and training providers to deliver child mental health interventions is a plus Able to think outside the box to create innovative and accessible mental health solutions, openness to working with coaches and paraprofessionals to implement evidence-based skills Comfortable with technology Thrives in a fast-paced environment - we move quickly to develop and evaluate clinical programs thus we seek people who are comfortable with constant change, feedback, and improvement Independent, open-minded, non-judgmental, compassionate, and flexible, with excellent interpersonal skills (communication and listening) Functions well in cross-functional contexts (collaborative); previous experience in digital mental health teams (working with Product, Engineering, Marketing, etc.) is a plus Note on Generative AI for Applicants While this role is dedicated to the clinical application of generative AI, we are seeking the unique clinical expertise and nuanced clinical judgment that only highly-trained clinicians can provide. As such, we ask that you do not use generative AI to develop your application materials (including cover letter) or when responding to interview questions.  "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Sr. Clinical Product Manager, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $119,000 - $164,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.   Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: Bentonville, Arkansas Workplace: hybrid About Lyra   Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates. About the Role   Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers neuropsychological and psychological assessments, diagnosis, and tailored care for ADHD, and support for autism and learning differences. We are looking for contractTesting Psychologists who are passionate about whole-person, whole-family mental health care.  The Testing Psychologist will perform comprehensive intake interviews and psychological assessments to support diagnostic clarity, treatment planning, and intervention strategies for children, adolescents, and adults. This role focuses on addressing behavioral health complexities, providing actionable insights through psychoeducational and psychological evaluations, and collaborating with interdisciplinary care teams to optimize outcomes. This role is a great fit for providers who are results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply. Key responsibilities: Work with patients of all ages is preferred, as well as their families, by providing intake interviews and psychological evaluations Administer, interpret, and integrate a wide variety of psychological test batteries, focusing on cognitive, emotional, behavioral, and academic functioning Provide clear, evidence-based diagnostic impressions and actionable recommendations tailored to the individual’s needs Collaborate and review work with psychometrists and psychometrist assistants, overseeing test administration, scoring, and ensuring quality control Deliver compassionate feedback through feedback videos and live sessions to communicate findings and recommendations Maintain a detail-oriented, process-focused approach to ensure the accuracy of testing data and comprehensive reporting Utilize telehealth platforms effectively for remote assessments, including adapting testing strategies for virtual delivery Conduct intake interviews, testing sessions, and live feedback sessions, delivered virtually or in person, as indicated Requirements: Doctorate degree in Psychology (PhD or PsyD) from an American Psychological Association or Canadian Psychological Association accredited program Licensed Clinical Psychologist in at least one state PSYPACT authorized or PSYPACT eligible preferred 3+ years of experience in psychological assessments with children, adolescents, or adults Familiarity with evaluating complex behavioral health needs (e.g., ASD, ADHD, mood disorders, anxiety, trauma) Expertise in psychological and psychoeducational assessment tools (e.g., BASC, Conners, WAIS, WISC) Effective therapeutic communication skills Proficiency with telehealth platforms and remote testing tools Experience conducting testing virtually Ability to deliver  care virtually or in person and within your own office space Candidates must successfully pass a background check for this opportunit Here are some of the advantages of joining the Lyra + Bend network: Connect with highly compatible clients who are a good fit for your clinical expertise Support from caring and highly qualified, vetted psychometrists Set your own schedule, without a minimum hours requirement Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC) Access to cutting edge technology and a team of support staff (e.g., psychometrists, psychometrist assistants) to help ease the administrative burden of the evaluation process Testing supplies are provided for you We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.

Location: Chicago, IL Workplace: hybrid About Lyra   Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates. About the Role   Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers neuropsychological and psychological assessments, diagnosis, and tailored care for ADHD, and support for autism and learning differences. We are looking for contractTesting Psychologists who are passionate about whole-person, whole-family mental health care.  The Testing Psychologist will perform comprehensive intake interviews and psychological assessments to support diagnostic clarity, treatment planning, and intervention strategies for children, adolescents, and adults. This role focuses on addressing behavioral health complexities, providing actionable insights through psychoeducational and psychological evaluations, and collaborating with interdisciplinary care teams to optimize outcomes. This role is a great fit for providers who are results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply. Key responsibilities: Work with patients of all ages is preferred, as well as their families, by providing intake interviews and psychological evaluations Administer, interpret, and integrate a wide variety of psychological test batteries, focusing on cognitive, emotional, behavioral, and academic functioning Provide clear, evidence-based diagnostic impressions and actionable recommendations tailored to the individual’s needs Collaborate and review work with psychometrists and psychometrist assistants, overseeing test administration, scoring, and ensuring quality control Deliver compassionate feedback through feedback videos and live sessions to communicate findings and recommendations Maintain a detail-oriented, process-focused approach to ensure the accuracy of testing data and comprehensive reporting Utilize telehealth platforms effectively for remote assessments, including adapting testing strategies for virtual delivery Conduct intake interviews, testing sessions, and live feedback sessions, delivered virtually or in person, as indicated Requirements: Doctorate degree in Psychology (PhD or PsyD) from an American Psychological Association or Canadian Psychological Association accredited program Licensed Clinical Psychologist in at least one state PSYPACT authorized or PSYPACT eligible preferred 3+ years of experience in psychological assessments with children, adolescents, or adults Familiarity with evaluating complex behavioral health needs (e.g., ASD, ADHD, mood disorders, anxiety, trauma) Expertise in psychological and psychoeducational assessment tools (e.g., BASC, Conners, WAIS, WISC) Effective therapeutic communication skills Proficiency with telehealth platforms and remote testing tools Experience conducting testing virtually Ability to deliver  care virtually or in person and within your own office space Candidates must successfully pass a background check for this opportunit Here are some of the advantages of joining the Lyra + Bend network: Connect with highly compatible clients who are a good fit for your clinical expertise Support from caring and highly qualified, vetted psychometrists Set your own schedule, without a minimum hours requirement Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC) Access to cutting edge technology and a team of support staff (e.g., psychometrists, psychometrist assistants) to help ease the administrative burden of the evaluation process Testing supplies are provided for you We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.

Location: Bentonville, Arkansas Workplace: hybrid About Lyra   Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates. About the Role   Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers neuropsychological and/or psychological assessments and diagnosis, with tailored care for ADHD, and support for autism and learning differences. We are looking for a contractNeuropsychologist who is passionate about whole-person, whole-family mental health care.  This contract role is a great fit for providers who enjoy working in a collaborative team environment, including the patient’s psychologist, therapist, and/or psychiatrist. Traits for success include: Results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply. What You’ll Do: Conduct intake interviews to gather complete history Provide comprehensive neuropsychological and/or psychological evaluations for clients of all ages, in collaboration with their families and/or other collateral sources Interpret a wide variety of psychological and neuropsychological test batteries, with occasional direct test administration Serve as a subject matter expert in the use and interpretation of neuropsychological assessments Supervise and oversee the work of the patient’s assigned psychometrist to ensure accurate and reliable data collection Complete detailed neuropsychological evaluation reports and brief summary documents tailored for clients, families, and referring providers Conduct clear, supportive feedback sessions to explain findings, diagnoses, and personalized recommendations Collaborate with the patient’s care team (psychiatrist, care manager, therapist, and/or mental health wellness coach) to inform and coordinate treatment planning Comfortable completing virtual and/or in-person sessions with patients and their families Requirements: Doctorate degree in Psychology from an American Psychological Association or Canadian Psychological Association accredited program One year predoctoral internship with specialization in neuropsychology preferred Two year postdoctoral fellowship with specialization in neuropsychology preferred An equivalent combination of experience, supervision, or training will be considered on a case-by-case basis Licensed Clinical Psychologist in at least one state PSYPACT authorized or PSYPACT eligible preferred Experience conducting testing virtually and in person Familiarity with online web-based applications Effective therapeutic communication skills Able to deliver care virtually or in person and within your own office space Candidates must successfully pass a background check for this opportunity Here are some of the advantages of joining the Lyra + Bend network: Connect with highly compatible clients who are a good fit for your clinical expertise Set your own schedule, without a minimum hours requirement Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC) Access to cutting edge technology and a team of support staff (e.g., psychometrists, psychometrist assistants) to help ease the administrative burden of the evaluation process We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.

Location: Chicago, IL Workplace: hybrid About Lyra   Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates. About the Role   Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers neuropsychological and/or psychological assessments and diagnosis, with tailored care for ADHD, and support for autism and learning differences. We are looking for a contractNeuropsychologist who is passionate about whole-person, whole-family mental health care.  This contract role is a great fit for providers who enjoy working in a collaborative team environment, including the patient’s psychologist, therapist, and/or psychiatrist. Traits for success include: Results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply. What You’ll Do: Conduct intake interviews to gather complete history Provide comprehensive neuropsychological and/or psychological evaluations for clients of all ages, in collaboration with their families and/or other collateral sources Interpret a wide variety of psychological and neuropsychological test batteries, with occasional direct test administration Serve as a subject matter expert in the use and interpretation of neuropsychological assessments Supervise and oversee the work of the patient’s assigned psychometrist to ensure accurate and reliable data collection Complete detailed neuropsychological evaluation reports and brief summary documents tailored for clients, families, and referring providers Conduct clear, supportive feedback sessions to explain findings, diagnoses, and personalized recommendations Collaborate with the patient’s care team (psychiatrist, care manager, therapist, and/or mental health wellness coach) to inform and coordinate treatment planning Comfortable completing virtual and/or in-person sessions with patients and their families Requirements: Doctorate degree in Psychology from an American Psychological Association or Canadian Psychological Association accredited program One year predoctoral internship with specialization in neuropsychology preferred Two year postdoctoral fellowship with specialization in neuropsychology preferred An equivalent combination of experience, supervision, or training will be considered on a case-by-case basis Licensed Clinical Psychologist in at least one state PSYPACT authorized or PSYPACT eligible preferred Experience conducting testing virtually and in person Familiarity with online web-based applications Effective therapeutic communication skills Able to deliver care virtually or in person and within your own office space Candidates must successfully pass a background check for this opportunity Here are some of the advantages of joining the Lyra + Bend network: Connect with highly compatible clients who are a good fit for your clinical expertise Set your own schedule, without a minimum hours requirement Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC) Access to cutting edge technology and a team of support staff (e.g., psychometrists, psychometrist assistants) to help ease the administrative burden of the evaluation process We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Responsibilities Develop the consultant strategy within your territory Identify opportunities to better articulate the Lyra value story to consultants and take initiative to work with cross functional partners to better support consultants Own relationship management for select consulting firms, including reaching out to develop new relationships and nurturing existing relationships In support of building pipeline, schedule and coordinate meetings/events with consultants, including virtual and in-person 1:1s, group meetings and events, and evaluation of sponsorship opportunities Support sales team to progress pipeline, including backchanneling with consultants for new opportunities and upsells Support Customer Success with renewals where consultants are influencing the renewal, including high revenue renewals and those at risk Serve as the partnership owner for select consulting firms and establish new partnerships Partner with other cross-functional teams to deliver on Go To Market goals, including the marketing team for collateral development and event planning, product, legal, enablement team, etc. Qualifications 8+ years experience specifically in the employee benefits industry as a benefits consultant or buyer or related vendor consulting relations role (mental health experience a plus) Deep and strong industry relationships and network of consultants Strong project management skills, with an ability and desire to be effective within a fast-paced, fluid environment often with competing priorities Strong interpersonal, relationship-building and listening skills, with a natural consultative style The ability to collaborate, communicate and build rapport at all levels within the organization Exceptional communication skills, both written and verbal, with experience advising, presenting to and persuading senior corporate personnel Enthusiasm for working collaboratively with highly-talented professionals Strong critical thinking and analytical skills Bachelor’s degree (BS/BA) Ability and willingness to travel frequently "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Regional Director, Consulting Relations, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $157,243 - $216,196.75. The base salary is determined by role and level, and the base salary will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for commission payments.  Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: Johannesburg Workplace: hybrid About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role Lyra Health is looking for an EAP Clinician (Night Shift) 21h30pm to 6h30am. Location: South Africa, Hybrid - The successful individual must be based within a 100km radius at either Johannesburg, Cape Town or Durban Lyra office. Language Proficiency: The successful candidate needs to be able to provide counselling in Afrikaans and English. Hours: The successful candidate will work the night shift position from 21h30pm to 6h30am. This is a 5 day shift role however, the specific working days are not fixed.  Weekend shift rotational roster: The successful candidate will be required to work rotating shifts, including weekends (21:30pm to 06:30am)  No work on public holiday  WiFi: While working off-site/remotely,  the successful candidate must have reliable internet connectivity (fibre, LTE or 5G) with a minimum speed of 50 Mbps and a minimum download speed of 25 Mbps. In the event of connectivity issues or loadshedding at home, staff will be required to work from the office. Responsibilities To provide the first point of contact for employees accessing Lyra Southern Africa To provide all the services to which the caller is entitled in a professional and respectful manner and to standards agreed with the NSC Managers To accurately capture all information on the database pertinent to the clinical management of the case To adhere to all clinical protocols and procedures as laid out by Clinical Management To adhere to the operational standards as set out by Operational Management Qualifications Minimum level of experience required (including any industry-specific experience) Minimum of a Master's Qualification as a Clinical/Counselling/Educational Psychologist and current registration as such with the HPCSA. Minimum of an Honour’s Qualification as a Clinical Social Worker and current registration as such with the SACSSP. Minimum of a B Psych Degree with registrations at the HPCSA as a registered counsellor. Candidates must be able to undertake therapy in a minimum of two languages i.e. Afrikaans and English. Minimum Skillset Required Knowledge about and skilled in providing Solution Focused Therapy to clients Computer literacy & ability to type fast Ability to effectively merge Clinical and EHWP focus Client service orientation Articulate Good telephone manner and ability to provide telephonic therapy Risk Assessment Good time management ability Ability to work within a team Ability to work well under pressure Ability to function within a structured call centre environment Business and commercial awareness Provide counselling within a short-term framework "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

Location: United States Workplace: remote About Lyra   Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates. About the role Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers diagnostic evaluations, caregiver training, and tailored support for ADHD, autism, learning differences, and other neurodiversity-related needs. We are looking for a full-timeNeurodiversity Navigator who is passionate about whole-person, whole-family mental health care to join our clinical team. This remote position reports to the Supervisor, Neurodiversity Navigation.    As a Neurodiversity Navigator, you’ll be doing the important and meaningful work of supporting individuals as they navigate through the complex landscape of care for neurodiversity. You will provide critical psychoeducation on topics like early intervention services, behavioral strategies to address neurodiversity-related needs, navigating a diagnosis, and how to advocate for school, government and workplace accommodation services. Additionally, you will help connect clients to high-quality, evidence-based diagnosticians, services, and providers, depending on their needs. The focus of this role includes (but is not limited to) providing support to caregivers of children/adolescents with suspected or diagnosed neurodiverse conditions, supporting adults seeking neuroaffirming and neurodiversity-informed care, and assisting clients with navigating assessment services and support resources. This position does not involve in-person services or therapy, but rather provides support to individuals and families related to neurodiversity via phone, video conference, and/or email. Responsibilities Support clients by understanding their current situation, conducting a brief assessment related to needs and potential risk concerns, providing psychoeducation relevant to the client and their needs, creating a client-centered care plan, and connecting the client to treatment or support options and resources. Use an assessment rubric to determine whether neuropsychological testing is indicated for a given Lyra member, based on history, presenting concerns, and other factors. If testing is recommended, you will also help to assess whether a member is appropriate for virtual or in-person neuropsychological testing. Administer psychoeducational training to caregivers of children/teens with neurodiverse conditions in order to help them learn skills to address behavior and neurodiversity-related needs, as well as to improve caregiving strategies. Serve as a neurodiversity subject matter expert—providing guidance on how to best handle situations involving neurodiverse needs, consulting with cross-functional and clinical teams regarding best practices in the context of neurodiversity, and contributing to establishing strong provider partnerships. Independently manage a caseload of complex, multi-need, neurodiverse clients , providing collaborative case management. Successfully facilitate ongoing engagement, supporting clients as they move through various levels of care, employing neuroaffirming strategies to support client readiness for treatment. Manage client crises, providing brief risk and needs assessments, and connecting the client to treatment or crisis resources when needed. Respond to in-the-moment callers seeking crisis support, offering brief, evidence-based coping skills. Effectively and professionally communicate with clients and providers throughout the process of accessing care, via modalities such as email, phone, care portal/EHR, and videoconferencing. Creatively troubleshoot roadblocks to offering personalized, high quality clinical care options for our clients. Use Lyra’s proprietary matching software, as well as other methods including facility database, health plan directory, and internet searches to identify treatment options for clients, and connect clients to the evidence-based treatment options, based on each individual client’s specific needs and preferences. During caregiver training, administer and monitor measures to assess overall caregiver strain and stress. Participate in and present cases for discussion in multidisciplinary clinical consultation team meetings, when needed. Coordinate care and communicate with clients’ health plans, billing team, and/or clinical and support teams. Provide feedback to leadership for continuous program improvement, including suggestions to improve client experience, operational efficiencies, or outcomes. Requirements Master’s degree Board Certified Behavior Analyst; BCBA certification and/or independent licensure is required. We’re unable to provide supervised hours toward licensure. Significant experience managing neurodiversity-related clinical situations (preference towards experience providing case management expertise) Experience providing training and/or education regarding behavior and neurodiversity-related topics to caregivers and/or clients Deep understanding of the neurodiversity care navigation landscape at the national, state, and regional levels, for both children and adults Comfort in environments with constantly evolving responsibilities Passion for connecting individuals with excellent client-centered care and ability to provide short-term support via phone, videoconferencing, and email Bilingual, Spanish-speaking candidates strongly preferred, but not required Pacific time zone (e.g., such as 9am-5pm PT, 10am-6pm PT) preferred, but not required Candidate must be a full-time resident of the United States As a full-time Licensed Neurodiversity Navigator, you will be employed by Lyra Clinical Associates P.C. We manage the business operations so you can focus on providing high-quality mental health care. Here are just some of our perks and benefits: Competitive compensation for your session work and administrative work Comprehensive healthcare (medical, dental, vision, FSA/HSA, life and disability insurance) Access to Lyra for Lyrians; coaching and therapy services for you and your dependents Flexible scheduling to set your own availability for full-time hours/week Competitive time off with pay policies, including 4 weeks vacation, sick days, and company holidays Paid Parental Bonding Leave for birthing and non-birthing parents 401K with up to 3% matching Employee Well-Being Program with additional perks like: fertility and family building, maternity program, employer discount marketplace, pet insurance, and financial planning tools Free live and recorded webinars with CE approval from APA, ASWB, and NBCC Malpractice liability insurance policy Licensure renewal reimbursement—up to 5 state licenses Opportunity for cross-licensure sponsorship and support, if eligible A caseload of motivated clients from diverse industries and backgrounds matched with your expertise using specific search features in the care platform A new Chromebook, dedicated business support from Operations, HR, and IT professionals, and  a monthly technology stipend We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more! "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the LyraWorkforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Informationform.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com.   For more information about how we use and retain your information, please see ourWorkforce Privacy Notice." As a full-time Neurodiversity Navigator , you will be employed by Lyra Health, Inc. The anticipated base rate for this full-time position is $37.00 - $56.00 per hour. The base rate is determined by role and level, and the base rate will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location.    The base rate is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include: - Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) - Lyra for Lyrians; coaching and therapy services - Competitive time off with pay policies including vacation, sick days, and company holidays - Paid parental leave - 401K retirement benefits - Monthly tech allowance - We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role:  The Director of People Analytics and Workforce Intelligence will lead our global workforce intelligence strategy, transforming complex talent and organizational data into actionable business outcomes. Reporting to the Sr. Director, People Solutions, you will bridge HR, Artificial Intelligence, and enterprise analytics.  We are seeking a visionary leader to architect scalable solutions that empower executive leadership and managers to make data-driven decisions. You will build proactive tools to create insights that shift the paradigm from reactive reporting to predictive talent interventions. This role can be based in our Madison, WI office, or fully remote/virtual. Remote candidates must be physically located within the United States. Responsibilities Define and execute the global roadmap for People Analytics, aligning workforce insights directly with core business strategy and growth goals. Lead the design, development, and deployment of custom AI-driven analytics tools, internal dashboards, and predictive decision-support applications for leaders and managers. Shift the organizational paradigm from reactive, descriptive reporting to proactive, predictive talent interventions (e.g., flight-risk modeling, workforce planning, skill gap forecasting, performance drivers). Utilize Generative AI frameworks across HR data ecosystems to automate insights generation, summarize employee sentiment, and streamline talent operations. Partner with IT, Enterprise Data, and Security teams to ensure rigorous data governance, privacy compliance (GDPR/CCPA), and ethical AI frameworks for employee data. Champion data democratization across the company by training and empowering People Business Partners and business managers to self-serve actionable insights. Serve as the principal data advisor to the People Leadership Team, translating complex analytical findings into compelling executive narratives. Design framework models that measure the ROI of People programs, culture initiatives, compensation strategies, retention plans, and talent acquisition pipeline efficiency. Benchmark internal metrics against industry standards and macroeconomic trends to anticipate organizational talent shifts. Qualifications 10+ years of progressive experience in Analytics, Business Intelligence, or Workforce Data Science Demonstrated experience building or deploying AI/ML models (e.g., predictive modeling, NLP for sentiment analysis, LLM integrations) that translate raw data into user-friendly organizational tools. Advanced proficiency in SQL, Python/R, and enterprise HR systems (Workday, SuccessFactors, etc.), along with demonstrated experience implementing a data warehouse that connects to a BI visualization platform (e.g., Tableau, PowerBI, Looker). Exceptional narrative and storytelling ability—capable of distilling complex statistical models into clear, high-impact strategies for executive stakeholders. Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, Industrial/Organizational Psychology, Business Analytics, or a related quantitative field. "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Director, People Analytics and Workforce Intelligence , you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $189,000 to $231,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.  Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About The Role We are seeking a Senior Director, Enterprise Operations to drive a step-function improvement in Lyra’s internal operating leverage and effectiveness. Reporting to the Chief Clinical Operations Officer and working in close partnership with the Chief Information Officer, you will build and execute an enterprise-wide strategy aimed to transform our operating cadence, optimize operational efficiency, and embed AI-driven workflows across all core business functions. What You’ll Do: Define Lyra’s multi-year enterprise transformation strategy, prioritizing high-impact initiatives that transform Lyra’s pace of delivery and optimize our internal operations Drive forward Lyra’s enterprise transformation roadmap, taking cross-functional projects from concept to measurable operational outcome Establish transformation KPIs (e.g., productivity lift, cost-to-serve reduction, throughput velocity) and track realized ROI against Finance benchmarks Proactively identify key blockers towards success and identify investments required to accelerate impact Lead a cross-functional team of strategic operators to drive forward operational transformation projects and partner closely with our dedicated technical teams to bring the technical initiatives to life Enable a high-performing work culture oriented towards ongoing operational excellence and AI fluency Requirements: Leadership Experience: 15+ years of overall business experience, including 8+ years leading large-scale operational or digital transformations at growth-stage or enterprise tech companies Organizational and Process Redesign: Proven experience identifying key blockers to organizational effectiveness, scoping out potential paths forward, building alignment on the solution, and executing AI & Tech Capabilities: Proven track record deploying enterprise AI solutions, automation workflows, and/or advanced analytics to drive operating leverage Financial & Analytical Rigor: Deep expertise in financial modeling, business case development, and tracking post-implementation ROI alongside Finance Change Management: Demonstrated success leading cross-functional teams through complex organizational and workflow shifts. Leadership Approach: Strategic executor who thrives in fast-paced, high-growth, and ambiguous environments and is an effective communicator across organizations "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Senior Director, Enterprise Operations, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $211,000 to $265,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.   Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K retirement benefits Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!    We can’t wait to meet you.

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Responsibilities 1. Deal Strategy & Co-Selling Leadership Actively manage multiple sales motions (co-selling, reselling, etc.) alongside partner sales reps and internal Lyra Employer Solutions Sales on opportunities, architecting tailored deal strategies and value propositions to maximize deal size and ACV. Serve as a strategic deal consultant to guide sales teams on navigating complex health plan partner sales motions, overcoming competitive threats, and positioning Lyra effectively. Identify and unblock deal friction throughout the buyer journey to accelerate deal velocity and boost close rates across indirect channels. 2. End-to-End Partnership Ownership & Strategy Serve as the ultimate business owner for your assigned partner portfolio, orchestrating long-term partnership strategy, quarterly executive business reviews (QBRs), and joint annual revenue plans. Proactively manage the overall health, performance, and strategic alignment of each partner account—from initial onboarding and co-marketing to ongoing integration, retention, and commercial expansion. Establish multi-year partner growth roadmaps that align partner incentives with Lyra’s overarching commercial goals. 3. Cross-Functional Project Leadership Mobilize and lead cross-functional project teams across Product, Marketing, Sales Engineering, Legal, and Customer Success to execute complex strategic initiatives on schedule. Lead high-impact projects (e.g., custom product integrations, GTM product launches, new partner packaging/pricing tier launches) from initial scoping to execution. Drive accountability across both internal departments and external partner stakeholders to ensure seamless operational execution. 4. Proactive Growth, Initiative & Channel Analytics Identify untapped market segments, prospective account lists, and novel positioning strategies within your partner accounts to unlock new revenue streams. Establish, analyze, and report on core channel metrics (pipeline generation, win rates, ACV influence, partner-sourced opportunities, deal velocity). Use performance data and CRM tools to continuously refine partner strategy, optimize sales enablement, and address operational bottlenecks. Qualifications 8+ years of combined experience in direct enterprise sales (Quota-carrying AE/AM), strategic partner management, or channel business development within health plans, SaaS, employer benefits tech, or digital health. Deep health plan expertise & political acumen: Substantial experience operating inside or alongside large health plan organizations, with a proven ability to navigate complex partner bureaucracies, leverage existing health plan sales infrastructure, and cultivate trusted relationships with senior client-facing executives. Proven track record of quota ownership or direct accountability for revenue targets (New ACV, partner-influenced revenue). Demonstrated deal-level strategy skills: Deep understanding of enterprise B2B sales cycles, multi-stakeholder navigation, consultative selling, and competitive deal positioning. Exceptional project leadership & ownership: Demonstrated ability to lead complex cross-functional initiatives, manage dependencies, drive accountability, and bring projects across the finish line independently. Entrepreneurial initiative: A proactive self-starter who takes complete ownership of their portfolio, builds partnership strategies, and proactively solves systemic blockers. Strong financial and business acumen with comfort analyzing CRM data and pipeline performance to make strategic decisions. Ability and willingness to travel 50% Bachelor’s degree required; prior experience in employer-sponsored healthcare, behavioral health, or health plan distribution is strongly preferred. "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Channel Partnerships Manager, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $117,520 to $161,590. The base salary is determined by role and level, and will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for commission payments.  Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Responsibilities Build and Maintain Scaled Marketing Operating Models: Design and own repeatable operating models and marketing frameworks that enable high-quality engagement programs to be delivered consistently across commercial and large  customers. Develop Member Engagement Playbooks: Create standardized engagement playbooks and B2B2C marketing strategies tied to size of customer, industry, tenure, and product configuration  that Customer Marketing Managers and Customer Success teams can deploy without building from scratch each time. Drive Registration and Utilization at Scale: Partner with Member Marketing, CS, Workforce Transformation, Creative, Operations, and Analytics teams to build automated, trigger-based communication programs that lift member registration and utilization across the full customer base. Standardize Assets and Toolkits: Oversee the development of a library of customizable, on-brand marketing assets and toolkits, partnering closely with Creative Design and Content teams. Measurement and Continuous Improvement: Work with analytics to design tracking methodology, and reporting to evaluate the performance of scaled programs, using data to identify what to test, refine, retire, or expand. Process and Systems Ownership: Own and evolve the marketing templates, tools, workflows, and systems that allow engagement marketing to operate efficiently at scale as the customer base grows. Qualifications Experience: 5+ years in marketing, including experience building, standardizing, or scaling marketing programs across multiple customer segments or accounts; B2B2C or consumer health experience a plus. Systems and Process Thinking: Demonstrated ability to design scalable processes, playbooks, and operating models — not just execute one-off campaigns. Data-Driven: Analytical mindset with experience using data to evaluate program performance across many accounts simultaneously and translate insights into scaled marketing recommendations and high performance. Cross-Functional Collaboration: Proven track record of working effectively across Marketing, Customer Success, Operations, and Analytics teams to build and ship solutions. . Communication Skills: Excellent written, verbal, and presentation skills, with the ability to bring diverse stakeholders along as you evolve ways of working and customer marketing activities.. Project Management: Strong organizational skills and demonstrated success managing multiple concurrent initiatives. Technical Tools: Familiarity with Salesforce, Gainsight, Highspot, and/or Jira required. Adaptability: Comfortable operating with a good deal of latitude, exercising judgment in selecting the right methods and techniques as priorities evolve. "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Engagement Marketing Lead, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $95,000 to $131,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses. Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role:  The Lead Compensation Analyst manages core global compensation processes and serves as an advisor to HR and business leaders. Reporting to the Director, Global Compensation, this lead individual contributor role blends data modeling with business consultation to keep our pay practices competitive, fair, and compliant across all operational regions. In this role, you will lead the annual global compensation cycle, administer short- and long-term incentive programs, manage job leveling and market benchmarking, and run key total rewards initiatives. You will partner directly with HR Business Partners, Talent Acquisition, Finance, and Sales Operations, while helping managers and employees better understand our compensation philosophy and structures. Responsibilities 1. Compensation Consultation & Business Partnership Act as the primary compensation advisor for HR Business Partners, Talent Acquisition, and business leaders—providing guidance on candidate offers, promotions, market adjustments, job evaluation and leveling, and other elements of compensation. Partner with leaders to explain market trends, pay practices, and policy application across different regions. Work cross-functionally with Sales Operations and Finance on shared compensation initiatives to ensure operational alignment, accurate budgeting, and proper plan governance. 2. Job Evaluation, Incentive Design & Market Benchmarking Evaluate and market-price new and evolving roles to recommend job levels, salary bands, and job family placements. Lead benchmarking projects using survey data to evaluate market competitiveness and recommend updates to pay structures. Maintain the global job catalog and architecture, suggesting updates to leveling guidelines and benchmarking standards as the organization grows. Support the analysis, evaluation, and administration of short-term (bonus) and long-term (equity/LTI) incentive programs to ensure they align with business objectives and drive performance. 3. Annual Compensation Cycle Administration Lead the end-to-end planning and execution of the global annual compensation review cycle (merit, promotions, equity allocations, and short-term incentives)—including eligibility audits, budget analysis, Workday testing, payout calculations, and post-cycle audits. Model merit budgets, incentive payout forecasts, and cost scenarios for HR and Finance leadership, while tracking cycle timelines, approval workflows, and policy exceptions. Partner with Communications and Talent Development to create and deliver clear manager guidelines, timelines, and training resources for a smooth cycle. 4. Data Analysis, Reporting & Process Improvement Analyze internal pay data to conduct pay equity reviews, run cost scenarios, and evaluate market positioning. Turn complex datasets into clear summaries, dashboards, and executive presentations to support decision-making. Serve as the functional expert for compensation systems; partner with HRIS on Workday updates, configuration testing, data integrity, and process improvements. Identify opportunities to leverage modern AI tools and technology to automate manual reporting, streamline data workflows, and improve operational efficiency across compensation operations. 5. Training, Compliance & Project Management Build and deliver compensation training materials to help managers and employees understand pay structures, our compensation philosophy, and how to navigate compensation conversations. Maintain active oversight of wage and hour regulations, local and global pay transparency laws, and labor compliance regulations across operating regions. Manage projects independently. Qualifications Education & Experience Requirements Education: Bachelor’s degree in Human Resources, Business, Finance, Accounting, Economics, or a related field (or equivalent work experience). Compensation Experience: 7+ years of progressive compensation experience with strong hands-on background in program administration, job evaluation, short-term incentives, and market benchmarking across multi-region or global operations (e.g., Americas, EMEA, APAC). HRIS Skills: Direct experience with Workday (both Core Compensation and Advanced Compensation modules required). Analytical Skills: Advanced proficiency in Excel or Google Sheets, with a proven ability to model, audit, and analyze complex datasets. Benchmarking Platforms: Hands-on experience using market pricing platforms and global salary survey data. Communication & Influence: Strong consultative and presentation skills, with a track record of building trust with leaders, explaining pay concepts clearly to non-HR audiences, and partnering effectively with HR and Finance teams. Knowledge, Skills & Competencies Deep understanding of job evaluation methodologies, market pricing, salary structures, incentive plan mechanics (STI/LTI), and annual review cycles. Strong working knowledge of compensation compliance regulations, including FLSA, global pay transparency legislation, and international pay practices. Ability to run projects independently with minimal oversight, handle complex pay scenarios with sound judgment, and maintain strict confidentiality. Demonstrated interest or experience in using AI tools and technology solutions to optimize workflows, automate routine compensation analysis, and increase operational productivity. Certified Compensation Professional (CCP) preferred "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Lead Compensation Analyst, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $106,000 to $146,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses. Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role Lyra Health is looking for a detail-oriented and highly motivated individual to join our team as a Client Support Specialist. This person will share responsibility with the team for responding to queries from Lyra clients and providing general support with billing questions, coordinating with the provider support team, and helping to troubleshoot issues.   We are looking for someone with a collaborative nature who is focused on clients and passionate about removing barriers to get clients the help they need. Must be able to work independently with a sense of urgency to manage day to day tasks.   The shift needed for this role is: Monday - Friday 9:30 am - 6 pm PT Responsibilities Responsible for acting as a billing liaison between clients and company, resolving customer queries via phone and email while meeting productivity goals Follow up on returned claims, among other billing responsibilities Keep clients informed of billing and payment status Collaborate with internal billing teams and customer success as needed to resolve client cases Troubleshoot issues related to client accounts and collaborate with provider team to complete steps necessary to use health plan benefits Collaborate with technical teams to identify bugs and improve the client/provider experience Ability to work on a scheduled shift and holidays Qualifications 1+ years experience in healthcare billing customer service Experience in healthcare and/or medical billing a plus Experience in medical billing setting in bank reconciliation, payment posting and patient billing, ability to read and understand EOBs helpful Experience with Zendesk, Salesforce, and/or JIRA a plus Excellent attention to detail Excellent written and verbal communication skills "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Client Support Specialist- Billing,  you will be employed by Lyra Health, Inc. The anticipated base rate for this full-time position is $26/hour. The base rate is determined by role and level, and the base rate will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location.  The base rate is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave 401K retirement benefits Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!   We can’t wait to meet you.

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Responsibilities Translate complex product capabilities, clinical outcomes, and value propositions into compelling, differentiated narratives tailored to buyer needs, segments, and business priorities. Apply generative and agentic AI to rethink content workflows, improving how teams discover, draft, personalize, and refine content while reducing manual effort and strengthening response quality. Experiment with emerging AI technologies to create more connected, scalable content experiences across the pursuit journey, from market narratives and RFP responses to finalist presentations, ensuring a consistent and compelling story of Lyra's value. Own the content strategy, architecture, and quality of Responsive, ensuring our proposal knowledge base reflects Lyra's latest positioning, product capabilities, and proof points. Manage governance and content standards that improve AI retrieval, response accuracy, and overall quality. Turn recurring RFP questions, buyer priorities, and content gaps into actionable insights that strengthen Lyra's positioning, connect messaging across the pursuit journey, and more clearly communicate our value to buyers. Partner with Proposal Managers, Writers, Product Marketing, Segment and Solution Marketing, Sales, and Customer Success to close messaging gaps, establish content validation processes, and develop stronger, reusable narratives across the pursuit journey. Qualifications 8+ years in content strategy, product marketing, solution marketing, proposal content, or a related field, with a strong foundation in positioning, messaging, and persuasive business writing. Demonstrated experience applying generative and agentic AI capabilities to content development, with curiosity and enthusiasm for experimenting with new tools, workflows, and approaches. Exceptional writing and editing skills, with the ability to simplify complex information, articulate differentiation, and create compelling narratives for business audiences. A proactive, experimental mindset, with the ability to identify opportunities, challenge existing approaches, and turn new ideas into practical improvements. Demonstrated experience both using and managing proposal management platforms such as Responsive, including hands-on ownership of content libraries, knowledge architecture, content governance, and AI-powered response capabilities. Strong understanding of the RFP and complex sales process, including how messaging, positioning, buyer priorities, and competitive differentiation influence a pursuit. Experience developing and maintaining reusable content that can be adapted for different audiences, segments, and use cases. Strong strategic judgment, with the ability to evaluate not only whether content is accurate, but whether it is relevant, persuasive, and effective. Ability to translate complex product, technical, or industry information into clear, customer-focused messaging. Strong cross-functional collaboration skills, with experience partnering with Product Marketing, Sales, Customer Success, and other stakeholders to align messaging and content priorities. Experience in health care, benefits, or another complex or regulated industry is a plus. "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Content Innovation Manager, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $95,000 to $131,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.   Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Responsibilities Own the commercial relationship for a book of existing customers. Drive expansion opportunities by identifying upsell and cross-sell needs. Lead and manage the renewal process, including pricing discussions and contract negotiations, for those customers going out to RFP/RFI for renewal. Partner with Customer Success Managers to align on strategic account plans and customer objectives. Understand customer business models, usage trends, and product adoption to inform growth strategies. Maintain accurate forecasts and updates in Salesforce or CRM. Collaborate cross-functionally with Product, Marketing, and Support teams. Qualifications 12+ years of experience in account executive, customer success, or renewal-focused sales roles. Proven ability to meet or exceed expansion and renewal targets. Excellent communication and stakeholder management skills. High emotional intelligence (EQ); skilled at building trust and handling objections diplomatically. Strong analytical mindset; ability to leverage customer data and product usage insights. Comfortable with contract terms and commercial discussions. CRM proficiency (Salesforce, Gainsight, or equivalent). Preferred Qualifications Experience in B2B healthcare companies Experience working in a CS-led or post-sale sales model. Understanding of the healthcare landscape and customer pain points. What Success Looks Like 95%+ renewal rate on owned accounts Measurable expansion revenue from upsell/cross-sell activity Consistently positive feedback from CSM and cross-functional partners Deep account mapping and commercial forecasting accuracy "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Sr. Customer Development Executive, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $171,000 to $236,000 The base salary is determined by role and level, and the base salary will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for commission payments.  Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Responsibilities Consultative Pre-Sales & Discovery: Collaborate with Partnerships (Sales)  throughout the sales cycle, serving as the trusted technical and product advisor to prospective clients. Conduct deep technical discovery with benefits leaders to understand their specific needs and design a comprehensive Lyra solution. Demonstration Excellence: Lead and deliver highly tailored, compelling product demonstrations and technical presentations that clearly articulate Lyra's unique value proposition and clinical model. RFP & Proposal Contribution: Own the technical response section for RFPs and proposals, ensuring accuracy, strategic positioning, and a compelling narrative against competitors. Technical Value Strategy: Support Partnerships (Sales) in refining and executing account strategies, ensuring the technical solution and value proposition align perfectly with the client’s business objectives and benefits infrastructure Implementation Support and Handoff: Participate in the implementation process serving as the product expert documenting all technical requirements and setting clear client expectations for the Implementation and Customer Success teams. Operational Alignment:  Work closely with all aspects of operations stakeholders to ensure alignment, perfect processes and identify areas of efficiency. This will include channel partner collaboration and help establish best practices and operational efficiency. Product Liaison: Collect and synthesize market feedback, competitive intelligence, and client needs from the field and relay them to the Product/Engineering teams to influence Lyra’s product roadmap. Travel: Willingness to travel  15% - 30% of time. Sales Enablement Content: Collaborate with Sales Enablement and Marketing to refine and create high-impact sales tools, technical content, and demonstration scripts that clearly articulate Lyra's differentiators (e.g., clinical model, integration capabilities, HIPAA compliance). Qualifications Behavioral Health Experience: 5+ years of experience as a Solution Consultant, Behavioral Health or Health Plan Operations Leader, ideally within the behavioral health , enterprise benefits, or healthcare technology sectors. Benefits consulting and/or clinical background preferred. Track Record: Proven track record of independently owning the technical sales cycle and consistently contributing to the closure of complex enterprise deals. Domain Expertise: Deep understanding of the employer benefits landscape, particularly behavioral health, employee benefits, health plans, HR technology, benefits administration systems, and the technical and compliance requirements (e.g., HIPAA) of large employers. Consultative Approach: Highly consultative and strategic, with the ability to move beyond feature/function demonstrations to design comprehensive solutions that meet a client's business objectives and technical constraints. Exceptional Communicator: Excellent presentation and communication skills with the ability to articulate complex technical and clinical concepts to diverse audiences, from benefits administrators to technical architects and C-suite executives. Mission-Driven: A genuine passion for Lyra's mission and a commitment to improving access to high-quality behavioral healthcare. "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Solutions Consultant, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $138,432 to $190,344. The base salary is determined by role and level, and the base salary will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for commission payments.  Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.