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Location: Spartanburg, South Carolina Lumos is looking for a full-time Supervisor – Service Operations ! If you’re experienced as a leader in telecom service operations who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you! The Supervisor – Service Operations leads employees and contractors that ensure our customers have a professional experience when we’re onsite installing service or troubleshooting, all supported by the Manager – Service Operations and wider leadership team. ***This is a remote position with on-site responsibilities within Spartanburg, SC market when needed. Candidates must reside within 1 hour of Spartanburg, SC .Valid, fully unencumbered Driver’s License required.*** Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Supervises teams in the achievement of service and quality objectives, maintains alignment with budgets and SLAs, and creates and present reports about service metrics, embodying Lumos’s servant leadership model. Demonstrates leadership and vision managing people, major projects, and initiatives. Provides direction to managers and supervisors in areas of quality assurance, safety, productivity monitoring, training, and budget & SLA adherence. Performs proactive and reactive field visits: assessing customer service with site visits to customers to obtain their feedback on their experience with tech installation or repair, perform compliance reviews of vendor-provided services, and coordinate appropriate installation and repair activities. Performs administrative duties including management of employee timesheets and contractor invoicing, differentiating between capital and operational expenses, installation and repair calendar scheduling, approving invoices, and supporting invoice audits. Ensures teams follow service and safety standards as required by State Corporation Commission, industry & manufacturer guidelines, OSHA, National Electric Safety Code, Departments of Transportation, and local building codes covering our multi-state network. Responsible for managing the overall operational and daily activities of the department: planning and implementing systems that support the work and fulfill the mission and goals of the department efficiently and effectively. Supports Manager in budget adherence as well as multiple service quality standards including Troubles/100 Lines, Repeat Troubles, Drop Wire Troubles, Inside Wire Troubles and certain levels of complaints. Works with day-to-day fiduciary functions to ensure effective expense measures are in place. Ensures operational efficiencies along with accountability and adherence to departmental policies and procedures for his/her team. Establishes performance measures, goals, objectives, and priorities for team. Evaluates employee work performance; identifies appropriate training and counseling opportunities when needed in partnership with leadership and HR team. Evaluates and recommends changes and improvements to management regarding departmental policies, procedures, and issues to improve productivity and efficiencies. Performs other duties as assigned including departmental and cross-functional projects. What You'll Bring: Exceptional customer service and interpersonal presence. Solid people leader; open to giving and taking direction, as well collaborative work styles and a commitment to get the job done. Able to successfully build and maintain relationships within and across teams, demonstrating servant leadership behaviors and project management skills. Excellent written and verbal communication skills. Possesses strong time management and organizational skills. Maintains flexibility and grace under pressure in a fast-paced, ever-changing environment – managing multiple projects and priorities simultaneously, approaching others in a tactful manner, accepting responsibility for own actions, and following through on commitments. Demonstrates self-motivation and team player attributes with a positive, collaborative management approach and attitude. What Makes You a Great Fit: 6+ years’ Service Operations experience in telecommunications required. High school diploma or equivalent required; Bachelor’s degree preferred. Able to travel to various worksites or service locations as the job requires. Proactive, independent, and ability to take initiative to keep on-task and on-target. Physical Requirements: Constantly operates computer, keyboard, and related peripherals. Frequent time spent walking, standing in the elements at construction worksites. Must utilize appropriate clothing and footwear to maintain safety. Near-constant use of sight, speech, hearing, comprehension, and reasoning. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: High Point, North Carolina Lumos is seeking a dedicated and safety-conscious OSP Line Crew Technician to join our team. This vital role is responsible for the installation, maintenance, and repair of utility poles, aerial cables, and various facilities affixed to poles as part of our outside plant infrastructure. The technician plays a critical part in ensuring reliable communication services by performing work at heights and adhering to strict safety standards. Success in this position requires a strong commitment to safety protocols, the physical ability to climb poles and work at elevated heights, and a thorough understanding of industry standards and practices. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Perform construction, installation, and maintenance of outside plant (OSP) facilities, including utility poles, anchors, and aerial cables. Complete cable placement and re-arrangements in compliance with industry standards. Ensure adherence to NESC, OSHA, and applicable state regulations. Work effectively in fast-paced, deadline-driven project environments. Participate in shift work and be available for on-call repair assignments as needed. Diagnose and repair OSP infrastructure issues efficiently and safely. Maintain accurate and up-to-date OSPC documentation and records. Obtain and maintain a valid commercial vehicle operator's license. Perform other related duties as assigned. What You'll Bring: 1+ year of line construction experience. Must be eligible to obtain and maintain a Class A Commercial Driver’s License (CDL). Willingness to obtain necessary certifications as required by local and state highway safety regulations. Must be able to safely climb utility poles using gaffs, safety belt, and extension ladders, or demonstrate the ability to learn this skill. Strong organizational skills and attention to detail. Demonstrated commitment to safe work practices. Ability to work effectively in a team and independently. Basic troubleshooting and problem-solving skills. What Makes You a Great Fit: Associate degree in electronics or equivalent technical education preferred. 2+ years of line construction experience Basic troubleshooting and problem-solving skills. Working knowledge of NESC and OSHA regulations. Physical Requirements: Ability to lift and carry up to 40 pounds. Ability to work at heights. Ability to climb poles using gaffs, safety belt, and extension ladders, or willingness to learn. Ability to stand, walk, and safely navigate job sites as needed. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: High Point, North Carolina Lumos is looking for an Operations Service Technician I to bring the future of connectivity to our customers. In this role, you'll be responsible for installing, testing, and maintaining services and equipment in homes and businesses. Technicians set up fiber facilities, including Multi-Ports, and remove company-owned ONTs as needed. You will handle provisioning, testing, maintenance, and troubleshooting of GPON/PON, routers, switches, DSL equipment, and more. Additionally, you’ll install cross-connects at cross-connect and LCC cabinets for fiber circuits. Working onsite with customers and in collaboration with our Service Operations Center (SOC), you’ll play a key role in ensuring seamless connectivity. ***Hybrid Position - dispatches to customer sites in accordance with daily schedule.*** Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Installs & troubleshoots basic Voice, Data, and Video services on fiber networks. Perform data entry tasks on computers: updating trouble tickets, processing orders, completing timesheets, provisioning systems & equipment, and updating internet service. Provisions & configures Wi-Fi: SSID settings, Guest Network Access & wireless firewall options. Troubleshoots and resolves wireless connectivity issues. Installs and troubleshoots customer on-premise equipment (e.g., residential gateways, routers, switches, security systems, and station wiring). Installs and troubleshoot circuits (e.g., Voice, Broadband). Performs other duties as assigned, including departmental & cross-functional projects. Training Components – Technician I (Non-Inclusive): Training may include Zhone, SmartRG, AirTies, cabling and testing, Light Level Meter operation, and other relevant training as deemed necessary. What You'll Bring: 0+ years of related experience. High School Diploma or equivalent required. Valid, fully unencumbered Driver’s License required. Must reside within 30 minutes of the normal reporting location, including home-based work locations. Experience interacting directly with customers to troubleshoot and resolve issues. Experience using MS Office Suite. Available for various schedules, including weekends, holidays, overtime, and on-call duties as needed. What Makes You a Great Fit: Fiber or Telecom industry experience preferred. Strong verbal and written communication skills. Safe driving record. Ability to understand and use technical documentation. Detail-Oriented and Quality-Driven: Committed to accuracy and thoroughness, proactively seeks and applies feedback for continuous improvement, and consistently monitors work to uphold and enhance quality standards. Physical Requirements: Ability to climb utility poles (where applicable) and work at heights. Utilize handle extension and stepladders as required. Ability to work in attics, crawl spaces, and confined areas. Capable of lifting and transporting 50 lbs. over a distance of 50 feet. Near-constant use of sight, speech, hearing, comprehension, and reasoning. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: United States of America (USA), Remote Lumos is looking for a full-time Account Executive ! In this role, you’ll lead strategic growth efforts across our multi-dwelling unit (MDU) and homeowners’ association (HOA) communities, building trusted partnerships with property stakeholders and expanding access to our 100% fiber network. You’ll take ownership of the full sales cycle from identifying opportunities and understanding property needs to negotiating access, marketing, and bulk service agreements. With a consultative approach and a strong understanding of how properties operate, you’ll craft tailored solutions that align resident expectations with Lumos’s mission to deliver reliable, lightning-fast internet where it’s needed most. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Build and maintain relationships with developers, property managers, HOA board members, and consultants to generate and nurture qualified leads. Lead discovery conversations to uncover property goals, decision-making dynamics, and resident expectations. Develop and present customized service proposals that align with Lumos’s capabilities and the property's unique needs. Negotiate access rights, marketing agreements, and bulk service contracts with clarity and professionalism. Own the full sales lifecycle from opportunity identification through contract execution and internal handoff. Collaborate with internal teams to support property-specific logistics, installation readiness, and implementation needs. Track and forecast pipeline activity, contributing to regional sales targets and organizational growth goals. Provide ongoing insights to marketing, customer experience, and leadership teams to help refine strategy, messaging, and expansion efforts. Stay informed on market trends, resident preferences, and competitive dynamics to inform sales positioning. Represent Lumos with professionalism and integrity, contributing to a positive brand reputation in the MDU space. What You'll Bring: Proven track record of negotiating and closing complex agreements with multiple stakeholder groups. Strong business acumen with an understanding of property management structures and operations. Excellent communication and presentation skills, including comfort engaging C-level or board-level audiences. Proficiency with CRM platforms such as Salesforce. Experience working cross-functionally to support project delivery and customer satisfaction. What Makes You a Great Fit: 5+ years of B2B sales experience, with a strong preference for telecom, real estate, or MDU environments. Bachelor’s degree in Business, Communications, or a related field preferred. Experience in the fiber, telecom, or broadband industry strongly preferred. Self-motivated, consultative, and adaptable, able to thrive in a fast-paced, growth-oriented environment. Ability to travel regionally for onsite meetings, property tours, and partner engagement. Physical Requirements Frequently operates a computer, phone, and standard office tools. Ability to travel to properties and regional offices as needed. Near-constant use of sight, speech, hearing, comprehension, and reasoning. Must be able to sit or remain in a stationary position for extended periods. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: High Point, North Carolina Lumos is looking for a full-time OSP Engineer ! If you’re an experienced FTTH design & construction engineering professional who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you! As an OSP Engineer, you’ll plan & prepare drawings for construction of new, overhead, or underground links, cables, & conduits to obtain optimum and economical utilization of communications facilities. The OSP Engineer is responsible for selecting the most cost beneficial route for all lines and equipment for projects – making sure that our network expands throughout the regions we’re privileged to serve. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Prepares detailed construction & installation drawings and reviews OSP construction prints, CAD drawings, and GIS data to ensure alignment with Network Planning and project requirements. Provides estimates of labor and materials costs and design loss calculations. Maps and drafts utilizing CAD & manual processes; researches & updates International Construction Measurement Standards (ICMS) records, appropriate permits, and ISP designs. Manages & tracks OSP work schedules to ensure alignment with project requirements and timelines; develops cost studies, performs estimates, reports on project progress, budget forecasting, tracking, & reporting. Performs data validation and comparison using Excel, Snowflake/SQL queries, and reporting tools to identify discrepancies and support engineering decisions. Liaises with city officials to manage permitting processes and ensure compliance. Liaises with customers regarding land acquisitions for easements. Provides real-time direction to colleagues to meet project timelines & contractual obligations. Communicates & escalates contractual, technical, scheduling, or data-related issues that are in jeopardy or could affect customer or project progress. Reviews all permits, rights of way, easements, and negotiations needed for project completion. Tracks and follows up on all issues & actions encountered by colleagues and vendors. Integrates innovations into design, engineering, and reporting practices. Collaborates with Sales as needed to develop tailored design solutions for potential customers. Oversees and guides design-permitting vendors, ensuring their work aligns with business objectives and project requirements. Performs other duties as assigned, including departmental & cross-functional projects. What You'll Bring: Excellent interpersonal skills, as well as written and verbal communication skills. Demonstrated project management experience. Strong knowledge of OSHA rules, site safety, National Electric Safety Code (NESC) requirements, and associated construction and telecommunications federal and local regulations. Proficient in Microsoft Office, particularly Excel (PivotTables, VLOOKUPs, and data analysis); experience with Power BI or similar reporting tools preferred. Experience reading OSP construction prints, CAD drawings, and GIS mapping systems such as 3GIS or equivalent platforms. Familiarity with Snowflake and SQL queries for running, validating, and comparing data is preferred. Able to respond promptly, manage multiple tasks & customer needs, and prioritize progress toward deadlines in a fast-paced environment. Working knowledge of all aspects of company processes including but not limited to: OSP construction; Site preparation and permitting; OSP testing and acceptance standards; Creating design for local L2 and Transport architecture; Google Earth and various fiber mapping platforms. What Makes You a Great Fit: 5+ years’ technical experience working in OSP Engineering, Construction, or Operations. High school diploma or equivalent required; Associate’s degree preferred. Proactive, independent, and collaborative - takes initiative to keep on-task and on-target. Fiber and telecommunications industry experience is essential, with a strong understanding of industry standards, technologies, & processes critical for success in the role. Physical Requirements: Frequently operates computer, keyboard, and related peripherals. Able to remain seated at workstation for extended periods. Near-constant use of sight, speech, hearing, comprehension, and reasoning. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: Beaumont, Texas As an OSP Construction Project Engineer , you'll play a key role in expanding Lumos' fiber network and delivering the reliable connectivity that powers our communities. You'll oversee contractor performance, resolve field challenges, and drive multiple fiber construction projects safely, on schedule, and within budget. Working closely with cross-functional teams and contractor partners, you'll help keep projects moving from field readiness through closeout while ensuring quality, safety, and efficiency every step of the way. This field-based position requires regular onsite work throughout the Beaumont, Texas market, so candidates must reside within 45 minutes of the market and be able to travel between active jobsites. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Own multiple OSP builds across the market from construction readiness through closeout. Set clear expectations for contractors and subcontractors, holding teams accountable for safety, quality, schedule, and budget. Track production, schedules, costs, risks, and field progress, and keep stakeholders informed with clear, timely updates. Inspect active jobsites and ensure work meets OSHA, NESC, Lumos, and applicable construction standards. Coordinate permitting, materials, utilities, municipalities, and other field dependencies that keep construction moving. Resolve field roadblocks and community concerns quickly, professionally, and with sound judgment. Partner across Engineering, Operations, Permitting, and Supply Chain to improve how Lumos plans, builds, and scales. What You'll Bring: High school diploma or equivalent. 5+ years of experience in OSP construction, telecommunications engineering, network deployment, or related field operations. Strong knowledge of aerial, underground, and buried fiber construction, including OSHA and NESC requirements. Experience managing contractors and several active construction projects at the same time. Strong project management, problem-solving, communication, and relationship-building skills, with proficiency in Microsoft Office. Valid, unrestricted driver's license and ability to travel throughout the market; company vehicle and mobile phone provided. What Makes You a Great Fit: Associate's or bachelor's degree in construction management, engineering, telecommunications, or a related field. Direct experience with FTTH, fiber broadband, telecommunications, or utility construction. Experience with Sitetracker, Smartsheet, or a similar construction or project-management platform. Experience coordinating with municipalities and utilities while improving processes in a fast-moving build environment. Physical Requirements: Frequent travel, walking, and standing at active construction sites in varying weather and on uneven terrain. Ability to wear required personal protective equipment and appropriate safety footwear. Regular use of computers and standard office equipment, along with the communication and judgment needed to inspect work and coordinate field activity. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: Beaumont, Texas Lumos is looking for a full-time Manager – OSP Construction ! If you have experience as a construction leader in telecommunications & FTTH who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you! As a Manager – you’ll power the flawless execution of Outside Plant (OSP) network builds - directly interfacing with & influencing subcontractor teams. You’ll motivate them to accomplish the important efforts that build Lumos’s fiber network – while collaborating with internal Lumos teams to build relationships with local officials & community representatives. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Accomplishes assigned market builds safely, on time & within budget. Manages the scheduling and coordination of the maintenance, repair, and upgrade of OSP facilities and the surrounding communities including rehab work, customer & community concern responses, OSP generator routines, and emergency call-outs. Delegates responsibility effectively & empowers direct reports to accomplish market tasks – designing builds, tracking & reporting progress, and motivating contractor crews. Influences internal & external teams to ensure commitment to progress and staying on-target. Interfaces directly with local governments & communities – responding timely & graciously. Keeps internal & external stakeholders informed on build progress at all times. Provides technical leadership and expertise to direct reports and subcontractor partner teams; establishes, standardizes and improves processes. Coordinates with various utilities partners and associated pole, aerial, etc. teams in alignment with internal Lumos engineering teams to carefully plan & execute all necessary objectives. Manages CAPEX, OPEX, and inventory tracking – tracking progress & approving expenses. Accountable for building & maintaining a high-performing team: selects top-tier candidates, evaluates performance, and identifies training & coaching opportunities. Performs other duties as assigned, including departmental and cross-functional projects. What You'll Bring: Excellent verbal & written communication skills. Strong experience influencing & directing the work of others. Exceptional interpersonal skills: capable of respectfully engaging with direct reports, multiple internal teams, external contractors, and a wide variety of community stakeholders. Solid experience with computer and peripherals, and software including Smart Sheets or similar as well as MS Office: particularly Excel, Outlook, and Word; Visio and PPT helpful. What Makes You a Great Fit: 10+ years’ experience in OSP construction, engineering, or operations fiber builds. 2-5 years’ experience leading techs and contractors in a fiber build environment. High school diploma or equivalent required; Bachelor’s degree preferred. Proven project management skills; able to effectively manage and accomplish multiple concurrent milestones to closure within assigned market. Proactive, independent, and ability to take initiative to keep on-task and on-target. Active, fully unencumbered driver’s license. Fiber or Telecom industry experience is essential. Physical Requirements Frequently operates computer, keyboard, and related peripherals. Frequent travel to construction sites – standing, walking & safely navigating in all weather. Near-constant use of sight, speech, hearing, comprehension and reasoning. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: United States of America (USA), Texas As an OSP Construction Project Engineer , you'll play a key role in expanding Lumos' fiber network and delivering the reliable connectivity that powers our communities. You'll oversee contractor performance, resolve field challenges, and drive multiple fiber construction projects safely, on schedule, and within budget. Working closely with cross-functional teams and contractor partners, you'll help keep projects moving from field readiness through closeout while ensuring quality, safety, and efficiency every step of the way. This field-based position requires regular onsite work throughout the Port Arthur, TX market , so candidates must reside within the 30 miles of the market and be able to travel between active jobsites. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Own multiple OSP builds across the market from construction readiness through closeout. Set clear expectations for contractors and subcontractors, holding teams accountable for safety, quality, schedule, and budget. Track production, schedules, costs, risks, and field progress, and keep stakeholders informed with clear, timely updates. Inspect active jobsites and ensure work meets OSHA, NESC, Lumos, and applicable construction standards. Coordinate permitting, materials, utilities, municipalities, and other field dependencies that keep construction moving. Resolve field roadblocks and community concerns quickly, professionally, and with sound judgment. Partner across Engineering, Operations, Permitting, and Supply Chain to improve how Lumos plans, builds, and scales. What You'll Bring: High school diploma or equivalent. 5+ years of experience in OSP construction, telecommunications engineering, network deployment, or related field operations. Strong knowledge of aerial, underground, and buried fiber construction, including OSHA and NESC requirements. Experience managing contractors and several active construction projects at the same time. Strong project management, problem-solving, communication, and relationship-building skills, with proficiency in Microsoft Office. Valid, unrestricted driver's license and ability to travel throughout the market; company vehicle and mobile phone provided. What Makes You a Great Fit: Associate's or bachelor's degree in construction management, engineering, telecommunications, or a related field. Direct experience with FTTH, fiber broadband, telecommunications, or utility construction. Experience with Sitetracker, Smartsheet, or a similar construction or project-management platform. Experience coordinating with municipalities and utilities while improving processes in a fast-moving build environment. Physical Requirements: Frequent travel, walking, and standing at active construction sites in varying weather and on uneven terrain. Ability to wear required personal protective equipment and appropriate safety footwear. Regular use of computers and standard office equipment, along with the communication and judgment needed to inspect work and coordinate field activity. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: Forsyth County, Georgia Lumos is looking for a full-time Manager – OSP Construction ! If you have experience as a construction leader in telecommunications & FTTH who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you! As a Manager – you’ll power the flawless execution of Outside Plant (OSP) network builds - directly interfacing with & influencing subcontractor teams. You’ll motivate them to accomplish the important efforts that build Lumos’s fiber network – while collaborating with internal Lumos teams to build relationships with local officials & community representatives. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Accomplishes assigned market builds safely, on time & within budget. Manages the scheduling and coordination of the maintenance, repair, and upgrade of OSP facilities and the surrounding communities including rehab work, customer & community concern responses, OSP generator routines, and emergency call-outs. Delegates responsibility effectively & empowers direct reports to accomplish market tasks – designing builds, tracking & reporting progress, and motivating contractor crews. Influences internal & external teams to ensure commitment to progress and staying on-target. Interfaces directly with local governments & communities – responding timely & graciously. Keeps internal & external stakeholders informed on build progress at all times. Provides technical leadership and expertise to direct reports and subcontractor partner teams; establishes, standardizes and improves processes. Coordinates with various utilities partners and associated pole, aerial, etc. teams in alignment with internal Lumos engineering teams to carefully plan & execute all necessary objectives. Manages CAPEX, OPEX, and inventory tracking – tracking progress & approving expenses. Accountable for building & maintaining a high-performing team: selects top-tier candidates, evaluates performance, and identifies training & coaching opportunities. Performs other duties as assigned, including departmental and cross-functional projects. What You'll Bring: Excellent verbal & written communication skills. Strong experience influencing & directing the work of others. Exceptional interpersonal skills: capable of respectfully engaging with direct reports, multiple internal teams, external contractors, and a wide variety of community stakeholders. Solid experience with computer and peripherals, and software including Smart Sheets or similar as well as MS Office: particularly Excel, Outlook, and Word; Visio and PPT helpful. What Makes You a Great Fit: 10+ years’ experience in OSP construction, engineering, or operations fiber builds. 2-5 years’ experience leading techs and contractors in a fiber build environment. High school diploma or equivalent required; Bachelor’s degree preferred. Proven project management skills; able to effectively manage and accomplish multiple concurrent milestones to closure within assigned market. Proactive, independent, and ability to take initiative to keep on-task and on-target. Active, fully unencumbered driver’s license. Fiber or Telecom industry experience is essential. Physical Requirements Frequently operates computer, keyboard, and related peripherals. Frequent travel to construction sites – standing, walking & safely navigating in all weather. Near-constant use of sight, speech, hearing, comprehension and reasoning. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: Brownsburg, Indiana Lumos is looking for a full-time Supervisor – Service Operations ! If you’re experienced as a leader in telecom service operations who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you! The Supervisor – Service Operations leads employees and contractors that ensure our customers have a professional experience when we’re onsite installing service or troubleshooting, all supported by the Manager – Service Operations and wider leadership team. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Supervises teams in the achievement of service and quality objectives, maintains alignment with budgets and SLAs, and creates and present reports about service metrics, embodying Lumos’s servant leadership model. Demonstrates leadership and vision managing people, major projects, and initiatives. Provides direction to managers and supervisors in areas of quality assurance, safety, productivity monitoring, training, and budget & SLA adherence. Performs proactive and reactive field visits: assessing customer service with site visits to customers to obtain their feedback on their experience with tech installation or repair, perform compliance reviews of vendor-provided services, and coordinate appropriate installation and repair activities. Performs administrative duties including management of employee timesheets and contractor invoicing, differentiating between capital and operational expenses, installation and repair calendar scheduling, approving invoices, and supporting invoice audits. Ensures teams follow service and safety standards as required by State Corporation Commission, industry & manufacturer guidelines, OSHA, National Electric Safety Code, Departments of Transportation, and local building codes covering our multi-state network. Responsible for managing the overall operational and daily activities of the department: planning and implementing systems that support the work and fulfill the mission and goals of the department efficiently and effectively. Supports Manager in budget adherence as well as multiple service quality standards including Troubles/100 Lines, Repeat Troubles, Drop Wire Troubles, Inside Wire Troubles and certain levels of complaints. Works with day-to-day fiduciary functions to ensure effective expense measures are in place. Ensures operational efficiencies along with accountability and adherence to departmental policies and procedures for his/her team. Establishes performance measures, goals, objectives, and priorities for team. Evaluates employee work performance; identifies appropriate training and counseling opportunities when needed in partnership with leadership and HR team. Evaluates and recommends changes and improvements to management regarding departmental policies, procedures, and issues to improve productivity and efficiencies. Performs other duties as assigned including departmental and cross-functional projects. What You'll Bring: Exceptional customer service and interpersonal presence. Solid people leader; open to giving and taking direction, as well collaborative work styles and a commitment to get the job done. Able to successfully build and maintain relationships within and across teams, demonstrating servant leadership behaviors and project management skills. Excellent written and verbal communication skills. Possesses strong time management and organizational skills. Maintains flexibility and grace under pressure in a fast-paced, ever-changing environment – managing multiple projects and priorities simultaneously, approaching others in a tactful manner, accepting responsibility for own actions, and following through on commitments. Demonstrates self-motivation and team player attributes with a positive, collaborative management approach and attitude. What Makes You a Great Fit: 6+ years’ Service Operations experience in telecommunications required. High school diploma or equivalent required; Bachelor’s degree preferred. Able to travel to various worksites or service locations as the job requires. Proactive, independent, and ability to take initiative to keep on-task and on-target. Physical Requirements: Constantly operates computer, keyboard, and related peripherals. Frequently sedentary. Near-constant use of sight, speech, hearing, comprehension, and reasoning. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.