Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Guest Services Associate
for Carnival Cruise Line!
The Guest Services Associate
consistently delivers the highest standards of customer service to all guests visiting Guest Services. This includes answering any questions the guests may have, providing information on ship and ports of call and ensuring any issue is documented correctly using the relevant software program and that it is followed up with in a timely manner.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
To assist international and domestic guests with the everyday activities on board maintaining guest relation standards and ensuring maximum guest satisfaction.
Front desk and phone duty shifts as required ensuring that the highest standards of customer service are provided.
Complete duties assigned by the Guest Services Supervisor including, but not limited to Lost Luggage, Lost& Found, Access Services and Executive Reports as per company guidelines.
Handle guest issues or concerns, record relevant details in to the shipboard capturing database and ensure timely resolution and guest follow up.
Provide cash and guest account services such as accepting cash payments, cashing personal or traveler’s checks or exchanging foreign currencies
Follow established procedures to maintain, safeguard, balance and reconcile assigned cash float.
Assist guests during boarding and departure process, including establishing onboard credit, selling and printing Shore Excursion tickets and closing of guest’s accounts.
Maintain a service culture throughout the Guest Service team.
Conduct oneself in a professional and courteous manner at all times with guests and shipboard employees.
Greet all guests with a friendly and sincere welcome, making sure to acknowledge past loyalty when appropriate.
Use a positive and clear speaking voice, taking the time to understand all requests in detail.
Respond to escalated guest concerns in a considerate, professional and positive manner by showing empathy and listening actively.
Perform all duties and responsibilities in accordance with environmental and safety policies.
Ensure that proper telephone etiquette is always used; answering calls within 3 rings using a positive tone and clear English pronunciation. In addition, using the guest name all the times.
Employ proper timekeeping and follow the CCL work time recording standards (as per MLC - MARITIME LABOR CONVENTION).
Maintain current knowledge of all ship’s regular event and special functions by reviewing all available data in order to provide guests with accurate and up-to-date information to answer questions and handle any special requests.
Requirements:
Minimum two recent years of experience at the large and preferably international chain hotel reception (4*-5* stars).
An ability to perform cash transactions, as well as guide our Guests on various payment options for their onboard accounts (Cash, Credit Cards, Debit Cards, Gift Cards, and onboard credits).
Display a high level of Guest Centricity, with the natural ability to engage our guests in social activities
Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
Ability to communicate tactfully with guests, department heads and shipboard
Good level of English language
Additional language knowledge (Spanish, Italian, French, German, Japanese or Mandarin) is PREFFERED
Age: min. 21 years old
Strong work ethic, uncompromising integrity, as well as a high level of respect for all individuals.
Attention to detail, excellent organizational and interpersonal skills.
Strong analytical and communication skills.⠀
Covid-19 vaccination is not mandatory, but you have to be ready to be vaccinated onboard against Covid-19 and Influenza.
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: March 22, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Finance Specialist
for Carnival Cruise Line!
Finance Specialist
supports the finance team by recording on board coats and revenue data performing audits and providing financial data and analysis to the operating departments.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
Oversees the automated revenue accounting processes. Activates and closes revenue voyages in relevant systems.
Ensures sales data from the Point of Sales system balances with the Sail & Sign payment system. Identifies, researches and corrects all discrepancies on a daily basis.
Monitors and manages guest and crew payment accounts, ensuring a form of payment is available at all times.
Processes the ordering and receiving of goods on board via the designated on board inventory management system and reports variances to shipboard and shore side management.
Conducts periodic audits of inventories in various storage locations.
Performs end of voyage posting to close the period in the on-board inventory management system.
Serves as administrator of all on board financial systems, provides end user support and performs tests during new deployments and special projects.
Troubleshoots system issues, coordinates with the shipboard and shore side I/S teams to resolve these issues Trains new Finance Specialists in all job functions and generates training performance evaluations.
Requirements:
Degree/diploma in Accounting, Finance or Business Administration.
Minimum 2 years’ experience in a finance related position.
Shipboard Experience is a plus.
Good level of English language
Age: min. 21 years old
Strong work ethic, uncompromising integrity, as well as a high level of respect for all individuals.
Attention to detail, excellent organizational and interpersonal skills.
Strong analytical and communication skills.⠀
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: January 16, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position
Executive
Chef
for Carnival Cruise Line!
As
Executive Chef
for Carnival you will be responsible for overseeing the entire Culinary Arts operation on-board. Leading a large team of hardworking Culinary professionals the Executive chef is responsible for directing all food preparation and meal services aboard the ship, ensuring consistency, quality, cost effectiveness, and the highest level of sanitation are maintained, all in keeping with company and USPH standards.
Conditions:
Free food, accommodation, medical insurance are provided
First joining ticket is provided by company
Activities for crew
Opportunity to travel the world while working
Save money
Great chance to show yourself and build a career
Meet new friends from all over the world
No safety certificates needed
Contract: 6 months on board followed by 2 months of vacation
Duties and Responsibilities:
To ensure the smooth preparation and service to company’s standard of all food items aboard the ship, ensuring quality, consistency, maximum food cost efficiency throughout
To ensure all employees arrive at work on a timely basis in clean, company specified uniforms, wearing safety equipment if appropriate.
Plan, formulate, distribute and follow-up on working schedules for all kitchen employees.
To ensure the on-going and scheduled training of all galley employees.
To direct, motivate, control, evaluate and provide feedback to all galley employees.
With the Food Operations Manager, produce an accurate weekly food order based on present inventory, par levels, incoming order, guest count, and company budgets
With the Food Operations Manager, produce an accurate weekly supplies order, based on present inventory, par levels, incoming order, guest count, and company budgets.
Formulate and ensure a correct thaw cycle for frozen items, is adhered to.
Monitor quality and specification of all items loaded onto ship to ensure company standards are adhered to. Report all discrepancies
Monitor quality and presentation of all food items, provide corrective action where necessary.
Provide training in all United States Public Health procedures and ensure same is carried out on daily basis by all employees.
Ensure all kitchen personnel are familiar with operation of all galley equipment
Ensure galley equipment, accessories, is adequately maintained. Submit repair requests and follow up wherever necessary.
Ensure temperature logs for all refrigeration is taken by department heads on a daily basis. Monitor same and follow up on defective equipment.
Be responsible for the daily requisitions from all kitchen outlets.
Review food cost work sheet and daily issues with department heads. Plan any corrective action accordingly.
Ensure all requested paperwork is submitted accurately and on time.
Ensure that all menu specifications and procedure manuals are kept fully up to date.
Liaise on a daily basis with the Storeroom Manager and butcher regarding potential shortages, and make changes where applicable.
Liaise with Food Operations Manager and Maitre d'Hotel regarding any menu changes, guest feed back, etc.
Be involved with the welfare of all kitchen personnel.
Ensure kitchen personnel seeking medical attention are taken care off and followed up on.
Liaise with the galley steward regarding timely and efficient cleaning of the kitchen and all equipment.
Liaise with the galley steward regarding par levels and counts of china and requisition where necessary
Requirements: ⠀
Age: min. 21 years old
Fluency in conversational & written English,
An associate or bachelor's degree in culinary arts or hotel administration or an international equivalent in culinary arts from a reputable accredited educational institution
3 to 5 years of progressive supervisory and managerial experience in professional kitchens, preferably in a multi-outlet upscale hotel or large cruise ship.
Minimum of 2 years as Executive Chef of 3 to 5-star hotel, resort, or convention center with multiple food and beverage outlets, establishments situated in urban tier 1 or tier 2 city, high occupancy year-round resort or convention centers;
Ability to maintain oversight over assigned galley at planning, execution, and delivery stages of the operations cycle
Good comprehension of high-volume kitchen operations of formal, informal, and buffet formats
A strong foundation in culinary skills with the ability to plan, prepare and execute a high-end 6-course menu, including amuse bouche and desserts showcasing modern technique and presentation
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: December 5, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Assistant Maitre'D
for Carnival Cruise Line!
An
Assistant Maître’ds
looks after our Team Dining areas and Lido restaurant ensuring the smooth operation and guest and Team Member satisfaction. Overseeing a team of Assistant Waiters you will be keen to develop their skills and assist them to progress to the nest step in their careers. You will understand the importance of following procedures and policies and adhere to all safety and environmental regulations and trainings on-board.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
The Assistant Maitre d’ is assigned to Room Service (including banqueting) in the day. He/she is responsible to oversee the two Team Headwaiters during the day in the back dining room. Work in the guest dining room for dinner.
To monitor room service employee’s attendance, attitude, cleanliness, neatness, and service.
To communicate effectively and timely with Room Service personnel regarding procedural changes and upcoming events.
To check all trays for correct set-up
To ensure that all equipment and fixtures in Room Service are in a clean condition and the floors are clean.
To conduct orientation for all F&B Servers and Operators assigned to Room Service
To establish and maintain operating par stocks for silverware and equipment.
To ensure that all inventories for Room Service are accurate and submitted in a timely manner.
To liaise with the Groups Coordinator to ensure that all group functions are set up as per specification and replenishing done in a timely manner.
To ensure that all wheelchairs are positioned in the proper locations and staff is aware of the procedures for wheelchair duty on board (and in the terminal building).
To monitor and control the cost in Room Service.
To monitor the distribution of beverages for in-cabin service and spot check the stock of room service beverages available. Bathrobes
To monitor and support any team that needs assistance at dinner, with the view of maintaining smooth service and guest satisfaction.
To liaise with Senior Maitre d’ regarding all crew matters and follow up where necessary.
To ensure that evaluations for F&B Servers in Room Service and Employee Dining Rooms are made and have them countersigned by the Maitre d’.
To ensure United States Public Health standards are met and carried out as standard.
Requirements:
Degree/Diploma in Hotel Management / Hospitality or other similar vocational education.
Previous experience with managing employees of different cultures and nationalities is an added preference.
Extensive wine and fine dining service standard knowledge required with minimum 2 years’ experience in a high volume Hotel / Restaurant / Cruise Line (4+ star) serving contemporary international cuisine in a similar setting.
Minimum 3 years Supervisory or Management experience in a Restaurant.
Preferably previous experience of working for a Cruise Line.
Ability to work under pressure with minimal supervisor
Good level of English language
Age: min. 21 years old
Strong communication skills and comfortable speaking to English speaking guests ⠀
Hospitable, positive attitude, motivated ⠀
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: July 4, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position
Assistant Joiner
for Carnival Cruise Line!
The Assistant Joiner
is responsible for maintaining the vessel's guests and crew areas, as well as carrying out refurbishment, repairs, and daily work as instructed by the team leader.
CONDITIONS:
Travel around the World
First joining ticket is provided by company
Experience working with more than 72 nationalities
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Professional growth
Medical insurance provided during contract
Average contract length - 4 months, 2 months – vacation
WHAT WILL YOU BE DOING?
Carrying out refurbishment, repairs, and new installation in Guest and Crew areas as instructed by the Team Leader.
Provides night call assistance on a rotation basis as scheduled by the Team Leader
Performs routine inspections of all Guest and Crew areas under his specific responsibility (i.e., carpet, upholstery, etc.)
Responsible for learning the proper use of tools and equipment and P.P.E. as instructed by the Team Leader.
Assist the freshwater bunkering operations. The Asst Joiner designated by the Team Leader/Staff. Captain is responsible for this task.
Ensure that all aspects of the company's OH&S are effectively applied during his/her working activities.
Perform Backstage services.
Carry out night beeper duties as requested by the Team Leader
Ensuring that all aspects of the company's environmental policies and safety procedures are applicable to his/her job tasks.
Attend all Safety drills and training as required.
Any other reasonable task assigned by the Staff Captain or Team Leader
REQUIREMENTS:
WHAT DO YOU BRING TO THE TABLE?
Minimum 21 years old
Basic Training Certificates as per STCW standard
High School Diploma,
Proven working experience as an Assistant Joiner
Basic STCW Training
English Language proficiency
Ability to work well with a team
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/9a94b2dca74301-general-application-for-technical-positions
Last updated: July 11, 2024
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Assistant Food and Beverage Manager
for Carnival Cruise Line!
Assistant Food and Beverage Manager
will support the Food Operations Manager in the overall operations of food production, auxiliary guest services, and in planning, organizing, and executing assigned tasks.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
Lead by example, always keeping the Carnival Vision statement, Culture Essentials, and Values always at the forefront
Ensure compliance, auditing, and managing of all regulatory procedures and protocols as outlined in GHESS and VSP Manual Section 7 as applicable to the position and department
Ensure operational galley efficiency and excellence during service periods are achieved in collaboration with Auxiliary, Culinary, and Restaurant teams.
Manage breakdown and subsequent washdown of galleys after service
Assist the Food Operations manager in monitoring and management of all Food Operations areas
Management of supply financial plans with a focus on ensuring expenditures are maintained within set parameters both monthly and fiscally
Management of supply ordering and issuing with an understanding of the difference between master and non-master supply orders. Ensuring that minimal storeroom inventory levels on all food operations supply items are maintained
Managing all applicable supply operational inventory levels and setting up operational inventory par levels as required
Monitor & prepare Funtime records and schedules in due compliance with the MLC regulations as it relates to the Auxiliary and Food Ops management positions
Oversee the monitor all galley equipment to ensure that they are handled and used as per policy and operating parameters to prevent breakdowns.
Conduct and monitor scheduled maintenance of galley equipment in coordination with the Culinary Arts and technical team
Investigating route cause malfunctioning of equipment by reviewing spare parts ordered and the ability to garner the needed cost of repairs information if needed.
Update work order status and repair requests to ensure that the equipment is repaired in a timely manner. Communicate and escalate long pending work orders to FOM.
Lead & engage with Galley supervisors and galley attendants in objectively driven briefings and training. Consistently track Galley Attendants' progression to promotions and successful completion of tests & training ETC as per Job Description.
Requirements:
Diploma or degree in hospitality, hotel management, or other related field or relevant technical training and experience
Minimum 3 years of supervisory or management experience within the food operations department of a cruise ship, resort, or full-service hotel
Previous ship experience is a plus
Good level of English language
Age: min. 21 years old
Strong communication skills and comfortable speaking to English speaking guests ⠀
Hospitable, positive attitude, motivated ⠀
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: January 16, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIRGIN VOYAGES, Worldwide
AHOY, DEAR CANDIDATES!
ISMIRA Agency actively recruiting for position CABIN HOST for Virgin Voyages!
WORK CONDITIONS:
Work on board brand new company vessels
Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together
Contract length - 4-6 months for most positions, for entry positions - 7 months
Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew
The employer is going to provide or reimburse expenses for the following:
- STCW certification
- Joining tickets
- Pre-Employment Medical Examination (PEME)
- Necessary Visas
- Joining expenses, such as transfers, hotel accommodations, subsistence
Responsibilities:
Maintains the cleanliness and sanitation of all cabins assigned to their area including passageways.
Ensures all cabins assigned to their area are prepared in accordance with company setup each day and prior to embarkation of Sailors on Turnaround.
Handles all Sailors personal laundry requests, taking it to and from the laundry and advises on necessary costs.
Replenishes cabin such as Mini-Bar, drinking glasses, stationary, complimentary items, bathroom supplies etc.
Responsible for ensuring sailors complaints and requests are acted on in a prompt and efficient manner and notifies Assistant Executive Housekeeper when necessary.
Responsible for the handling and delivery of sailor luggage to cabins.
Meets Sailors on embarkation day in assigned meeting area and assists them in locating and entering cabin.
Strips and re-covers beds in cabin and handles all linen requirements for both fresh and used.
Provides room service to Sailors and all related services.
Reports damaged, defective or missing items to Assistant Executive Housekeeper.
Daily interaction with sailors and provides outstanding customer service and delivery.
Responsible for the safe handling of equipment in the housekeeping department such as vacuum cleaner, housekeeping cart etc.
Must be knowledgeable and comply with Public Health rules and regulations as per company policy.
Partake in inspections, trainings and meetings as required by Head of Department.
Ensures that the set standards are kept and staff members work according to their respective job descriptions.
REQUIREMENTS:
At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.
Minimum 2 year recent experience as Cabin Attendant/Steward onboard a Premium Cruise ship.
Passionate about people and able to handle guest complaints with a smile!
All certificates as required by the STCW code for this position.
Good command of the English Language
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
🇹🇲
Last updated: August 30, 2023
You can submit your Resume here pushing APPLY TO POSITION button below OR if it does not work you may forward CV to
APPLY@ ISMIRA.LT
(without gaps)
In case you are not sure what position to apply, you can always upload your CV to general application here:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIRGIN VOYAGES, Worldwide
AHOY, DEAR CANDIDATES!
ISMIRA Agency
actively recruiting for position
QUICK SERVICE ATTENDANT
for Virgin Voyages!
WORK CONDITIONS:
Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!)
Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together
Contract length - 4-6 months for most positions, for entry positions - 7 months
Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew
The employer is going to provide or reimburse expenses for the following:
* STCW certification
* Joining tickets
* Pre-Employment Medical Examination (PEME)
* Necessary Visas
* Joining expenses, such as transfers, hotel accommodations, subsistence
RESPONSIBILITIES:
Maintain positive Sailor relations at all times
Maintain complete knowledge of all items, cooking methods and beverage selections available in the assigned outlet
Maintain complete knowledge of proper table set ups, room capacity, hours of operation and menus of assigned all and/or outlet
Regularly visits each table of their respective restaurant and/or outlet engaging with and receiving feedback regarding the food and service ensuring sailors have the utmost satisfaction
Ensures all tables assigned to them are consistently clean, organized and tidy
Ensure that all restaurant products, equipment and cleaning materials are used in a cost-effective manner
Informs their appropriate supervisor or manager regarding all sailor issues, special requests, suggestions and complaints and where possible, seeks to resolve
Prepares mise-en-place to ensure their respective area is ready for service
Offers and refills water, bread, butter, beverage and any other item required
Follows health rules and regulations according to USPH guidelines
Partakes in cleaning routines after service and ensures the appearance and condition of all items including silverware and tableware meet Virgin Voyages standards
Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately
Ensures compliance with the Company alcohol policy and notifies Restaurant Manager if Sailors/Crew are in danger of breaching
Assists with embarkation/disembarkation procedures and luggage handling as and when required
Performs other restaurant, Room Service and Crew Dining Service duties as and when required
REQUIREMENTS:
At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.
Minimum 1 year experience as Lido/Quick Service Attendant onboard a Cruise ship or 4/5 star hotel/resort or restaurant
Passionate about people and able to handle guest complaints with a smile!
All certificates as required by the STCW code for this position
Strong written & verbal skills
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
🇹🇲
Last updated: August 30, 2023
You can submit your Resume here pushing APPLY TO POSITION button below OR if it does not work you may forward CV to
APPLY@ ISMIRA.LT
(without gaps)
In case you are not sure what position to apply, you can always upload your CV to general application here:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIRGIN VOYAGES, Worldwide
AHOY, DEAR CANDIDATES!
ISMIRA Agency
actively recruiting for position
BARTENDER for Virgin Voyages!
WORK CONDITIONS:
Work on board brand new company vessels
Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together
Contract length - 4-6 months for most positions, for entry positions - 7 months
Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew
The employer is going to provide or reimburse expenses for the following:
- STCW certification
- Joining tickets
- Pre-Employment Medical Examination (PEME)
- Necessary Visas
- Joining expenses, such as transfers, hotel accommodations, subsistence
RESPONSIBILITIES:
Provide an epic experience for our guests at all times
Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet
Maintain complete knowledge of designated glassware and garnishes for each drink
Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet
Competently open and serve wine/champagne bottles
Fully knowledgeable in standard cocktail recipes, wine lists, spirits, other alcoholic beverages, garnishes and presentations
Interact with Sailors and provide beverage information, promoting drinks and/or upselling premium brands. They will also suggest alternative cocktails that aren’t visible on the menu
Ensure that all bar products, equipment and cleaning materials are used in a cost- effective manner
Ensures that Sailor orders are correctly entered into the system and monitors tab for any corrections necessary
Carries out clear down routines after service and ensures the appearance and condition of all items including glasses and bottles meet Virgin Voyages standards
Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately
Notifies Bar Supervisor of any complaints raised and seeks to resolve
Mentors junior members of the Bar team and provides training where required
Ensures that their bar area is properly stocked, set up and ready to open as scheduled
Responsible for any shortcomings related to inventory, equipment or cash handling, therefore ensures accuracy when dealing with said items
Ensures compliance with the Company alcohol policy and notifies Bar Supervisor when Sailors/Crew are in danger of breaching
Assists with inventory stock checks and requisitions relating to bar equipment, items and consumables
REQUIREMENTS:
At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.
Minimum 2 years’ recent experience as Bartender onboard a Premium Cruise ship or 4/5 star hotel/resort
Passionate about people and able to handle sailor complaints with a smile!
All certificates as required by the STCW code for this position
Strong written & verbal skills
Knowledge of various drink recipes and beverage service standards
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
🇹🇲
Last updated: August 30, 2023
You can submit your Resume here pushing APPLY TO POSITION button below OR if it does not work you may forward CV to
APPLY@ ISMIRA.LT
(without gaps)
In case you are not sure what position to apply, you can always upload your CV to general application here:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIRGIN VOYAGES, Worldwide
AHOY, DEAR CANDIDATES!
ISMIRA Agency actively recruiting for position BAR STEWARD for Virgin Voyages!
WORK CONDITIONS:
Work on board brand new company vessels
Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together
Contract length - 4-6 months for most positions, for entry positions - 7 months
Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew
The employer is going to provide or reimburse expenses for the following:
- STCW certification
- Joining tickets
- Pre-Employment Medical Examination (PEME)
- Necessary Visas
- Joining expenses, such as transfers, hotel accommodations, subsistence
RESPONSIBILITIES:
Provide an epic experience for our guests at all times
Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet
Maintain complete knowledge of designated glassware and garnishes for each drink
Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet
Competently open and serve wine/champagne bottlesInteract with Sailors and provide beverage information, promoting drinks and/or upselling
premium brands. They will also suggest alternative cocktails that aren’t visible on the menu
Ensure that all bar products, equipment and cleaning materials are used in a cost effective manner
Assist Bartender in preparing garnishes and mixes
Replenish supplies in Bars throughout the shift & restock ice
Transport soiled wares to dishwashing area
Ensures that Sailor orders are correctly entered into the system and monitors tab for any corrections necessary
Carries out clear down routines after service and ensures the appearance and condition of all items, including glasses and bottles, meets Virgin Voyages standards
Notifies Bar Supervisor of any complaints raised and seeks to resolve
Is familiar with all cruise services/features and activations to respond to Sailor inquiries accurately
REQUIREMENTS:
At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.
Minimum 2 years’ experience as Bar Server/Waiter/Steward onboard a Cruise ship or 4/5 star hotel/resort
Passionate about people and able to handle guest complaints with a smile!
All certificates as required by the STCW code for this position
Strong written & verbal skills
Minimum 21 years old
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
🇹🇲
Last updated: August 30, 2023
You can submit your Resume here pushing APPLY TO POSITION button below OR if it does not work you may forward CV to
APPLY@ ISMIRA.LT
(without gaps)
In case you are not sure what position to apply, you can always upload your CV to general application here:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIRGIN VOYAGES, Worldwide
AHOY, DEAR CANDIDATES!
ISMIRA Agency actively recruiting for position Help Desk Associate for Virgin Voyages!
WORK CONDITIONS:
Work on board brand new company vessels
Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together
Contract length - 4-6 months for most positions, for entry positions - 7 months
Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew
The employer is going to provide or reimburse expenses for the following:
- STCW certification
- Joining tickets
- Pre-Employment Medical Examination (PEME)
- Necessary Visas
- Joining expenses, such as transfers, hotel accommodations, subsistence
What You’ll be Up to
:
Provides a positive impression to every Sailor and aims to recognize everyone by name
Maintains positive Sailor relations at all times
Processes all Sailors at embarkation according to company standards to include check-in, collecting passports / other documents and issuing boarding cards
Keeps and maintains accurate records of discussions/correspondence with guests and communicates all complaints onboard to Guest Service Director
Assists in carrying out administration for the vessel’s Customs and Immigration clearances along with ship’s documentation when entering / leaving port
Assists in organizing the preparation and processing of all administrative requirements for guests throughout the voyage such as embarkation / disembarkation activities
Carries out cash transactions required by Sailors
Responsible for balancing of their cash fund daily
Receive and inventory lost and found items and maintain a log of all found items and report lost items
Ensure the Help Desk area is kept clean, presentable and in an orderly manner at all times
Prepares and updates berthing lists, gift orders, special notes, and guest lists
Provides information and assistance to Sailors and is familiar with all cruise services / features and activations to respond to Sailor inquiries.
Superpowers Required:
Minimum 2 years recent experience in the same role onboard a Premium Cruise ship or 4/5 star hotel/resort.
Passionate about people and able to handle sailor complaints with a smile!
All certificates as required by the STCW code for this position.
Strong written & verbal English skills
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
🇹🇲
Last updated: August 30, 2023
You can submit your Resume here pushing APPLY TO POSITION button below OR if it does not work you may forward CV to
APPLY@ ISMIRA.LT
(without gaps)
In case you are not sure what position to apply, you can always upload your CV to general application here:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
DOCUMENTATION OFFICER
for CELEBRITY CRUISES!
The Documentation Officer
is the key administrator and communicative link regarding ship logistics, Immigration and Customs entities in each port of call. As part of the Guest Relations team, the Documentation Officer is the liaison between the Guest Relations Team, Port agents, Immigration and Customs officials and all hotel and marine departments supporting proactive anticipation for a smooth entry and clearance into ports of call.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Maintains a constant presence of professionalism and emergency preparedness within the Guest Relations Department both back and front of house, being the brand voice and physical representative of the ship and guest relations for all interactions and calls providing impeccable quality of service to internal and external guests and crew alike
Championing strong administrative skills, taking periodic metrics of data such as guest manifesting, denied boarding counts, pre-and-in-voyage guest movement, guest counts, potential medical and emergency related movements, concern content and guest and crew interaction behavioral analysis
Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools
Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision when dealing with ship and guest documentation
Responds to escalated internal and external guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening
REQUIREMENTS:
Minimum of two (2) years guest facing service experience in a port agent, immigration and customs or similar shipboard role.
Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities.
Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution.
Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests.
While performing the duties of this job, the shipboard employee is regularly required to stand for prolonged periods using computer systems; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must continually lift and/or move up to 50 pounds.
Fluent ENGLISH skills - both spoken and written
Minimum 21 years old
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: COSTA CRUISES, Worldwide
ISMIRA Agency
actively recruiting for positions
SHOP SUPERVISOR
for COSTA CRUISES!
Shop Supervisor ( Assistant Shop Manager)
- is the right hand of the Shop Manager. Supporting the Shop Manager in everyday operation. As a company Ambassador provides an inspirational example of leadership in line with Culture Essentials and W.I.D.E.R. Values.
Conditions:
Free food and accommodation on board
First joining ticket is provided by company
Medical insurance provided during the work contract
Contract 5-6 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
Great chance to show yourself and build a career
Responsibilities:
Driving the business, ensuring sales and profit targets of the store are met reviewing sales performance, and managing inventory.
Driving customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures.
Communicating regular feedback to Sales Director and Shop sales and operations Manager through objective data and developing a proper sales strategy, in cooperation with the Shop sales and Operations Manager. Fostering a guest-centric mindset by developing and maintaining guest relationships along the cruise.
Maintaining integrity of stock control, levels, and replenishment.
Ensuring store compliance with occupational health and safety regulations.
Ensuring presentation of window displays, interior displays, floor plans, special promotions display, and all visual areas are reflective of current visual direction.
Taking care of the general look of the store/departments in terms of cleanness, tidiness, and efficiency, to ensure the best image of products and store, in line with the brand communication and promotion strategy.
Requirements:
Minimum 21 years old
Good level of English and Russian
Knowledge of any additional European language is an advantage ( Italian, French, German, Spanish, Portuguese, Chinese)
Five years’ proven experience in direct retail sales (ideally with experience at sea);
Ability to initiate conversation and establish relationships with customers
Highly competent in store procedures including sales reports, loss prevention, audits.
Good administrative skills.
Work with international team members.
Tattoos are allowed (except offensive and facial)
Nationalities that we process:
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇷🇺
Last updated: September 12, 2024
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: COSTA CRUISES, Worldwide
ISMIRA Agency
actively recruiting for positions
SHOP SPECIALIST
for COSTA CRUISES!
Shop Specialist
is an expert in an assigned department or specialized functional area, responsible for delivering distinctive guest experiences and driving sales results. The Costa Shop Specialist sells a wide assortment of high-end and luxury products in a sophisticated retail environment, and is accountable to be knowledgeable and up to date on the products and unique offerings available onboard.
Conditions:
Free food and accommodation on board
First joining ticket is provided by company
Medical insurance provided during the work contract
Contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
Great chance to show yourself and build a career
Responsibilities:
Understanding the overall market ( e.g., competitors` strengths and weaknesses, trends, guest demographic, etc.).
Delivering brand service strategies and supporting product initiatives.
Maintaining selling floor presentations and marketing, and restocking as needed.
Being accountable for completion of stock count daily; perpetual inventory activities.
Cross-training and working in all areas/locations as required.
Performing other duties, as assigned, to meet business needs.
Seeking to build deep relationships through the guest journey by sharing stories that inspire guests.
Portraying a positive image of the onboard retail shops to the guests in order to build trust and credibility for the entire shop team.
Responding promptly to resolve guests` requests and feedback, following up with guests as appropriate, escalating to management as necessary.
Building trust as a credible expert through personal presence, social skills, general knowledge, and presentation.
Providing an informed and accurate response about products and services offered reflecting a commitment to the guest.
Participating in company and cruise line trainings as required.
Achieving or exceeding personal sales goals to maximize revenue opportunities independently.
Utilizing retail systems and procedures to enhance selling efficiencies.
Requirements:
Minimum 19 years old
Good level of English and Russian
Knowledge of any additional European language is an advantage ( Italian, French, German, Spanish, Portuguese, Chinese)
Minimum 1 year experience in retail or hospitality. Luxury guest experience is of interest.
Preferred experience in apparel, perfumery, jewelry, eyewear, beauty products with main brands
Ability to initiate conversation and establish relationships with customers
Good administrative skills.
Work with international team members.
Tattoos are allowed (except offensive and facial)
Nationalities that we process:
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇷🇺
Last updated: September 12, 2024
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: COSTA CRUISES, Worldwide
ISMIRA Agency
actively recruiting for positions
SHOP ATTENDANT
for COSTA CRUISES!
Shop Attendant
- is accountable for achieving individual sales goals and ensuring optimal guest experience by building lasting relationships. The role is also accountable for continuous learning of product knowledge and professional representation of brands, execution of our selling ceremonies and operating processes. Working under direct supervision, the Costa Shop Attendant spends most of the time in one or more retail shops interacting with guests and contributing to team effectiveness. As a company Ambassador provides an inspirational example of leadership in line with Culture Essentials and W.I.D.E.R. Values.
Conditions:
Free food and accommodation on board
First joining ticket is provided by company
Medical insurance provided during the work contract
Contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
Great chance to show yourself and build a career
Responsibilities:
Delivering brand service strategies and supports product initiatives.
Contributing to upholding the visual display of all products in accordance with visual standards and guidelines.
Maintaining selling floor presentations and restocking as needed.
Maintaining merchandise and operational standards within assigned departments, including replenishment and housekeeping (set up/take down).
Maintaining neat and organized understock and stock room/locker.
Completing stock count daily and perpetual inventory activities.
Maintaining security standards within the store to ensuring safety of customers, colleagues, and merchandise.
Performing other duties to meet business needs, as assigned.
Learning about the guest and excites them about upcoming experiences of interest.
Inspiring the guest to indulge in a memory from their dream vacation by creating a lasting positive impression including the purchase and the retail shops.
Seeking knowledge to understand the overall itinerary, guest shopping decisions and fashion trends.
Clearly communicating (both verbally and in writing) ideas, information, proposals, instructions, issues using appropriate tone and language.
Providing an excellent customer experience through the most attentive customer service.
Providing an informed and accurate response about products offered reflecting a commitment to the guest.
Working as a team player and partnering with fellow employees, fostering open and constructive communication, and contributing to a positive working environment.
Completing required training in the expected time frame and participating in ongoing learning opportunities.
Utilizing retail systems (POS) and procedures to enhance selling efficiencies and transactions.
Performing daily opening and closing procedures and being responsible for end of day point of sale audit.
Requirements:
Minimum 19 years old
Good level of English and Russian
Knowledge of any additional European language is an advantage ( Italian, French, German, Spanish, Portuguese, Chinese)
Minimum 1 year of Direct Sales experience.
Ability to initiate conversation and establish relationships with customers
Good administrative skills.
Work with international team members.
Tattoos are allowed (except offensive and facial)
Nationalities that we process:
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇷🇺
Last updated: June 7, 2024
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: COSTA CRUISES, Worldwide
ISMIRA Agency
actively recruiting for positions
SPORT INSTRUCTOR
for COSTA CRUISES!
As
Sport Instructor,
you will entertain Guests in various sports activities during the cruise. An excellent condition and physical resistance combined with interpersonal and communicative skills make you an exceptional trainer to stay fit while having fun.
Conditions:
Free food and accommodation on board
First joining ticket is provided by company
Medical insurance provided during the work contract
Contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
Great chance to show yourself and build a career
Responsibilities:
Involving Guests in sport activities and tournaments to entertain and create interaction between participants, fostering socialization and removing language barriers.
Being fully responsible of sport equipment by guaranteeing restocking.
Welcoming Guests when embarking by keeping in contact with them to promote the sport activities.
Managing Guests special requests by taking direct action or addressing them to the involved department.
Collaborating with the Animation team in their activities.
Requirements:
Minimum 19 years old
At least 1 year experience in Hotels/ Kids Camps/ Schools in similar positions (Entertainment, Animator Staff, Teaching Staff)
Good level of
English and GERMAN B2
Knowledge of any additional European language is an advantage ( Italian, French, German, Spanish, Portuguese, Chinese)
Degree in Sport Science Experience as fitness instructor (or Certification)
Enthusiastic, creative and good communicator
At ease with public speaking
Italian knowledge is an advantage
Shipboard experience is a plus
Work with international team members.
Tattoos are allowed (except offensive and facial)
Nationalities that we process:
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇷🇺
Last updated: August 29, 2024
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIRGIN VOYAGES, Worldwide
AHOY, DEAR CANDIDATES!
ISMIRA Agency
actively recruiting for position
QUICK SERVICE MANAGER
for Virgin Voyages!
WORK CONDITIONS:
Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!)
Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together
Contract length - 4-6 months for most positions, for entry positions - 7 months
Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew
The employer is going to provide or reimburse expenses for the following:
* STCW certification
* Joining tickets
* Pre-Employment Medical Examination (PEME)
* Necessary Visas
* Joining expenses, such as transfers, hotel accommodations, subsistence
THE GIG:
We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented ‘someone’ who is restaurant obsessed and is always on the lookout for the hottest trend. If you think you have the chops to lead a team in one of our dynamic restaurants, keep reading.
This special supervisor is the kind of person that can nerd out on pop-up restaurants and food trucks, but also values impeccable service. This person is always checking out the newest restaurant trend around and loves making sure that everyone is having a good time. They will oversee & lead a team from around the world. Sound interesting to you?! ... Keep reading!
In other words, this ‘someone’ needs to know how to Make Ship Happen. Your excellent attention to detail and self-starter mentality means you can think quick on your feet and keep calm when ship gets real. Ultimately, we won’t be able to remember how we got by without you.
RESPONSIBILITIES:
Provide an epic experience for our guests at all times
Maintain complete knowledge of all service items, cooking methods and beverage selections available in the assigned outlet
Assists with the training of the Quick Service Attendants and other restaurant teams on respective food/beverage concepts, menus and service procedures
Trains the Quick Service Attendants and other restaurant teams on respective food/beverage menus, telephone etiquette, Room Service ordering, delivery and clean up regularly
Cross trains crew members in other departments to find the right fit for future teammates
Ensures Quick Attendants are delivering food and beverage orders to Sailor’s staterooms in a professional and courteous manner
Responsible for providing supervision and support to Quick Service Attendants helping to provide a professional and welcoming atmosphere and service to all Sailors and Crew
Maintain complete knowledge of proper table set ups, room capacity, hours of operation, menus, price range, buffet line setup, refill, clearance and dress code of assigned restaurant and/or outlet
Regularly visits each table of their respective restaurant and/or outlet engaging with and receiving feedback regarding the food and service ensuring sailors have the utmost satisfaction
Ensures all team members perform and adhere to company guidelines and policy at all times
Ensures that all restaurant products, equipment and cleaning materials are used in a cost-effective manner
Informs the Restaurant Manager on all sailor issues, special requests, suggestions and complaints and where possible, seeks to resolve
Responsible for carrying out supervisory duties in respective outlet
Assigns service stations to the wait staff based on performance and ability without discrimination or favoritism
Ensures that all health rules and regulations such as USPH are maintained and adhered to and where necessary provides training to other members of the Restaurant team
Ensures that Sailor orders are correctly entered into the system and monitors tab for any corrections necessary
Monitors and assists clear down routines after service and ensures the appearance and condition of all items, like cutlery and tableware, meets Virgin Voyages’ standards
Is familiar with all cruise services/features and activations to respond to Sailor inquiries
Ensures compliance with the Company alcohol policy and notifies Restaurant Manager if Sailors/Crew are in danger of breaching
REQUIREMENTS:
Minimum 2 years’ recent experience as Restaurant/Lido Supervisor or Head Waiter onboard a Premium Cruise ship
Passionate about people and able to handle guest complaints with a smile!
All certificates as required by the STCW code for this position
Strong written & verbal skills
WHAT MATTERS TO US:
At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
🇹🇲
Last updated: April 15, 2022
You can submit your Resume here pushing APPLY TO POSITION button below OR if it does not work you may forward CV to
APPLY@ ISMIRA.LT
(without gaps)
In case you are not sure what position to apply, you can always upload your CV to general application here:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIRGIN VOYAGES, Worldwide
AHOY, DEAR CANDIDATES!
ISMIRA Agency actively recruiting for position ASSISTANT CABIN HOST for Virgin Voyages!
WORK CONDITIONS:
Work on board brand new company vessels
Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together
Contract length - 4-6 months for most positions, for entry positions - 7 months
Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew
The employer is going to provide or reimburse expenses for the following:
- STCW certification
- Joining tickets
- Pre-Employment Medical Examination (PEME)
- Necessary Visas
- Joining expenses, such as transfers, hotel accommodations, subsistence
Responsibilities:
Maintains the cleanliness and sanitation of all cabins assigned to their area including passageways.
Works under the direction of the Cabin Attendant in ensuring cabins assigned to their area are prepared in accordance with company setup each day and prior to embarkation of Sailors on Turnaround.
Maintains cleanliness of carpets inside cabin and passageway by vacuuming and/or sweeping.
Carries out cleaning of Showers, sinks and toilet bowls in bathroom areas.
Responsible for ensuring sailors complaints and requests are acted on in a prompt and efficient manner and notifies Assistant Executive Housekeeper when necessary.
Assists in the handling and delivery of sailor luggage to cabins.
Empties wastebaskets and garbage bins and transports garbage and waste to the garbage processing area.
Carries out cleaning of ceiling, windows, walls and balconies including draperies and upholstery.
Reports damaged, defective or missing items to Assistant Executive Housekeeper.
Daily interaction with sailors and provides outstanding customer service and delivery.
Responsible for the safe handling of equipment in the housekeeping department such as vacuum cleaner, housekeeping cart etc.
Must be knowledgeable and comply with Public Health rules and regulations as per company policy.:
Partake in inspections, trainings and meetings as required by Head of Department.
Ensures that the set standards are kept and staff members work according to their respective job descriptions.
Super Powers Required:
Minimum 21 years old
Previous ship experience in housekeeping is mandatory
Minimum 1 year recent experience as Cabin Attendant/Steward onboard a Premium Cruise ship.
Passionate about people and able to handle guest complaints with a smile!
All certificates as required by the STCW code for this position.
Good command of the English Language
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲
Last updated: July 19, 2024
You can submit your Resume here pushing APPLY TO POSITION button below OR if it does not work you may forward CV to
APPLY@ ISMIRA.LT
(without gaps)
In case you are not sure what position to apply, you can always upload your CV to general application here:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
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