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Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring BEVERAGE MANAGERS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Beverage Manager assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or the international equivalent preferred. Five or more-year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which, 3 years as Beverage Manager. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution.  This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international crew in a positive and productive manner by motivating, developing and effectively managing subordinates. Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance. Intermediate computer software skills required. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Assist the Food and Beverage Manager and Restaurant Manager to plan, organize, support, control, and evaluate the operation of the Food & Beverage Department with special focus on Bar and Wine Service in all lounges, dining rooms, bars and open decks.  Accomplishes the targets set forth by the company through the management of the department heads and supervisors. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Food and Beverage Manager and the Restaurant Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc… Assist the Food and Beverage Manager and Restaurant Manager to implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.  Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Shore Excursion Associate for Carnival Cruise Line! The Carnival Adventures is an integral part of a guest cruise vacation. Assisting guests with the experiences at the ports of call. The role of Shore Excursion Associate is to assist the Shore Excursion Manager in maximizing net revenues for the department, whilst maintaining the highest level of guest service and product quality in a safe environment, Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: Partake in, and monitor the Shore Excursion Program Assist with the dispatch of all Shore Excursions; pier & lounge dispatch Achieve sales targets Achieve guest satisfaction targets (TGEM) Handle guest enquiries and complaints Promote and process Carnival MasterCard applications Maintain professional working relationships with Tour Operators Liaise with Product Team to maximize revenue Requirements: Experience of hospitality industry (2 years min): either hotels, tour companies or cruise lines. Excellent command of the English language, both verbal and written. Additional language knowledge (Spanish, Italian, French, German, Japanese or Mandarin) is PREFFERED Experience and competence in sales. Understanding of marketing and promotion methods. High level of computer skills including Microsoft packages. A good understanding of safety and environmental ideals. Understanding of revenue responsibility. Driver's License preferred. Ability to swim and partake in adventure activities Excellent verbal and written communication skills (guest, team, other departments, management, partners) Approachable and a good listener Ability to work under pressure Strong planning and execution skills: able to prioritize, organize and take a structured approach Additional language knowledge (Spanish, Italian, French, German, Japanese or Mandarin) is PREFFERED Age: min. 21 years old⠀ Covid-19 vaccination is not mandatory, but you have to be ready to be vaccinated onboard against Covid-19 and Influenza. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: October 9, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position Fitter for Celebrity Cruises! The Fitter shall carry out the work orders given by the Staff Chief Engineer, Chief Electrical Engineer , Accommodations Maintenance Manager . He/she must be a skilled worker and be able to carry out all kinds of maintenance and repair work. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Assist in the repair, overhaul and general maintenance (preventive and unscheduled) of the following systems and equipment (all of these under the direct or indirect supervision of the engineers onboard): - AC Systems - Refrigeration equipment - Engine Systems - Safety and Security equipment Electrical and Electronic Systems - Elevators and escalators - Galley and pantry equipment - Laundry equipment - Other miscellaneous equipment onboard as directed from engineering management team General steel work activities, including but not exclusive of welding, including TIG and MIG, lathe operations, sheet metal work, pipe fitting and installation. Arranging tools needed and returning them after the job is completed Cleaning up after completion of any job carried out under his supervision As requested, assist the Technical Support Officer in receiving spare parts and deliveries, maintain all store areas organized and support the storage and removal of parts for maintenance throughout the vessel REQUIREMENTS: Good level of English Minimum of two years previously in similar position. Completion of high school or basic education equivalency preferred. Welding Certificate by one of the following LR, ABS, DNV, BV, GL Valid Motorman's or electrician license Knowledge of propulsion systems. Knowledge of auxiliary systems such as, hydraulic, water and sewage 2 years prior specific craftsman experience Computer science degree with basic database knowledge NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: September 30, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring IT SPECIALISTS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: IT specialist assists the Shipboard Management with all the matters related to the IT Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. the Chief Purser in directing the Clearance Operation to ensure all documents for arrival and departure will be managed in a timely manner, Ensure that all (Crew and passengers) documents will meet all custom / immigration requirements in diverse destinations. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in Information Technology Science or related field from an accredited college or university or the international equivalent. Five year progressive IT experience in an upscale hotel or cruise ship of which three years as IT officer / System Administrator. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Proficiency with Microsoft Office, IISII and/or Linux computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the IT Operation together with the Chief Purser. Accomplishes the targets set forth by the company through the management of subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc. Ensures the security and safety of guests and staff through established emergency procedures. Monitors and present future trends, practices and systems in order to identify areas for improvements. Attends meetings, training activities, courses, safety training/ drills and all other work-related activities as required. Be on call to solve problems and help Hotel users as required. Standby during critical situations where the system must not fail (Embarkation, Remote Check-in, Cruise Closedown etc...) Ensures that unauthorized software installations are allowed without exception. The computer system is a business tool, not for private entertainment. Checks that daily backup is done and that tapes are kept in a safe place, accessible only to the System Administrator The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position CASINO SUPERVISOR onboard Royal Caribbean Cruises. Supervises the activities of the Casino gaming tables such as Blackjack, American Roulette, Caribbean Stud Poker, Dice and related services by performing the following essential duties. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Monitors casino floor operation. Circulates among gaming tables to observe operations and security to ensure harmony and courtesy. Observes casino staff, in the operation of casino games to ensure guests receive prompt and courteous service and correct procedures are maintained. Identifies rule violations, or notes potential security problems. Observes pace and accuracy of dealing procedures to ensure all casino games proceed smoothly and properly according to Casino Operations policies and The Royal Way. Maintains a proactive approach to prevent or solve problems. Informs casino management and staff of disruptive players or observers and potential security problems. Serves as host to guests in the casino. Greets guests, extends courtesy and provides helpful information. Explains and clarifies house rules to guests requesting information. Observes and calculates transactions to verify dealer payouts. Resolves disputes regarding wagers, payouts, gaming procedures and casino policies. Opens or closes tables according to business demand; makes decisions regarding table limits according to appropriate guidelines. Trains and monitors Casino employees for proper service according to The Royal Way. Provides on-the-job training to strengthen their current performance and preparation for possible advancement to promotional positions. Notifies Casino Manager regarding work schedules and time records. Supervises staff to ensure The Royal Way are implemented. Under time constraints or staff shortages, assists employees in preparing gaming tables. Distributes necessary gaming equipment at the beginning of each shift; verifies drop boxes are locked onto tables. Prepares accurate reports in a timely manner according to Casino Operations policies. Participates in casino table counts, reports or paperwork as scheduled by Casino Manager. Attends meetings, training activities, courses and all other work- related activities as required. Ensures that high roller casino guests are identified and enrolled into Club Royale. REQUIREMENTS: Minimum 21 years old. Shipboard experience on the same position is mandatory Minimum 3 years dealer experience with Blackjack, American Roulette, Caribbean Stud Poker, Dice and other related games. Satisfactory completion of Gaming Board/Commission approved dealer school. Ability to perform mental arithmetic calculations quickly involving monetary units and calculating odds and percentages. Ability to make decisions based on sound judgment regarding gaming rules and regulations. Ability to observe and recognize payout accuracy, dealer behavior and associated activities. Good level of English NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: April 16, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position WIPER for Virgin Voyages! The Wiper is to assist the 1 st Engineer/Engine Foreman in the completion of day to day watch keeping activities and other activities in the Engine room and other areas of the vessel as required. WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Responsible for the daily maintenance and cleaning of specific Engine parts as directed by Line Manager. Provides assistance to licensed Engineers and Superior Engine Ratings in various tasks in the Engine room. General painting and cleaning of the Engine room, trash pickup, tools and instruments. Assist with planned maintenance assigned to their department as directed by Supervisor. Partake in inspections, trainings and meetings as instructed by the Head of Department. Other tasks pertaining to departmental operations as instructed by the Head of Department. Ensures that the set standards are kept. REQUIREMENTS: Minimum 21 years old Engineering Watch Rating III/4. All certificates as required by the STCW code for this position. Good command of the English Language NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: March 29, 2024

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position WASTE RECYCLING TECHNICIAN for Virgin Voyages! The Waste Recycling Technician is responsible for ensuring all waste created by the vessel is sorted, handled and disposed of according to Environmental regulations. WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Responsible for the general operation and cleanliness of Waste Treatment room. Ensuring items are stored in a safe and efficient manner to reduce the risk of hazardous occurrences. Operates and controls the incinerators and shredders in a safe and efficient manner taking into consideration the hazards associated and ensuring proper segregation of waste being input. Ensures all waste is properly prepared to be processed into the incinerators, shredders, compactor or stored in the cold store. Notifies 2 nd Engineer Environmental of all technical related problems in the Waste Treatment area. Notifies the 2 nd Environmental if a consistent quantity of garbage is not separated correctly. Ensures that all waste is properly separated, packaged and labeled as required before disposal ashore. Ensures special waste such as lamps, cartridges, batteries etc.. are properly disposed ashore according to the Environmental Officers instruction. Responsible for safely landing waste material in scheduled ports as per the Environmental Policy. Must be present in the Incinerator Room whilst Incinerator is in use. Responsible for obtaining permission from the Engine Control Room before starting any operations such as burning in the incinerator, food waste discharge, crushing bulbs. ETC. REQUIREMENTS: Minimum 21 years old Minimum 2 years’ experience as Waste Recycling Operator or Waste Disposal Operator onboard a Cruise Ship. All certificates as required by the STCW code for this position. Good command of the English Language. Experience in dry dock is preferred NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: August 09, 2023

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position UPHOLSTERER for Virgin Voyages! The Upholsterer is to assist the Carpenter Supervisor in the completion of day to day tasks involved in the daily operation. WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Upholstery jobs on the furniture and items throughout the Ship Ensure the cleanliness and operation of the Upholstery workshop, equipment, inventory, and consumables Perform emergency duties Responsible for inventory, cleanliness, and functionality of assigned tools Ensure that assigned maintenance and repair is reported in closed-loop communication with Supervisor Ensure necessary records are accurately maintained Effectively communicates and collaborates with other departments Participate in inspections, training, meetings, and functions as necessary Other duties and tasks as assigned REQUIREMENTS: Minimum 21 years old Minimum 2 years experience as Upholsterer onboard a Cruise ship. Recognized qualification All certificates as required by the STCW code for this position. Good command of the English Language NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: August 09, 2023

Location: VIRGIN VOYAGES, Worldwide WHY WORKING ON CRUISE SHIPS? Cruise ship is like a floating city with cozy hotels, casual and luxury restaurants, kid's rooms, pools, casinos, theaters, and penetrating joyful atmosphere of fun. Working on cruises ships is an excellent opportunity to work, travel, and save money at the same time. Giant cruise companies are constantly growing and expanding their operations building new cruise ships, thus more and more employees are needed for various positions - receptionists, hairdressers, croupiers, cleaners, animators, nurses, cabin stewards, bartenders, cooks, photographers, waiters, electricians, engineers, carpenters, shop attendants and many other. Cruise companies employ international crewmembers from more than 72 countries, so different nationalities work and live together sharing common interests and often becoming friends. AHOY, DEAR CANDIDATES! Virgin Voyages provides just great work conditions: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: * STCW certification * Joining tickets * Pre-Employment Medical Examination (PEME) * Necessary Visas * Joining expenses, such as transfers, hotel accommodations, subsistence The Gig: The Tailor is responsible for all tailoring repairs required onboard including but not limited to Uniforms, Sailors garments, curtains, linen and other fabric requiring repair. Responsibilities: Responsible for maintenance and tailoring repairs of Uniforms for all Crew onboard. Responsible for tailoring repairs and alternations upon Sailors requests of garments. Repairs any torn or damaged linen for the Housekeeping department. Monitors supplies and orders when necessary threads, needles, buttons etc. Carries out maintenance and repair of soft furnishings, curtains and drapes. Informs Executive Housekeeper of any problems regarding uniforms, linen or other fabric equipment and keeps informed of any shortages or major damages. Assists Linen keeper during busy periods as required. Ensures workshop is kept clean and tidy at all times. Partake in inspections, trainings and meetings as required by Head of Department. Ensures that the set standards are kept and staff members work according to their respective job descriptions. Super Powers Required: Preferred fashion/clothes design education Mandatory experience on board (can be in another department) Experience as a tailor needed min 2 years Passionate about people and able to handle guest complaints with a smile! All certificates as required by the STCW code for this position. Good command of the English Language What Matters to Us At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: April 15, 2022 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position SOUS CHEF for Virgin Voyages! WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: * STCW certification * Joining tickets * Pre-Employment Medical Examination (PEME) * Necessary Visas * Joining expenses, such as transfers, hotel accommodations, subsistence THE GIG: We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented ‘someone’ who has got the chops to help us bring our epic culinary experience to life. We love food... and we assume that you do too! This ‘someone’ will oversea an entire galley outlet and ensure that all aspects of the outlet are operating in ship-shape. Sound interesting to you!? ... Keep reading! In other words, this ‘someone’ needs to know how to Make Ship Happen. Your excellent attention to detail and self-starter mentality means you can think quick on your feet and keep calm when ship gets real. Ultimately, we won’t be able to remember how we got by without you. RESPONSIBILITIES: ● Provide an epic experience for our guests at all times ● Responsible for maintaining and producing high level standards in food quality in the assigned outlet ● Responsible for the entire operation of their assigned outlet in terms of food safety, creativity, cleanliness, team performance ● Adheres to and monitors that HACCP and USPH rules and regulations are followed on a daily basis ● Meets with Executive Sous Chef and/or Chef De Cuisine on a daily basis to review production schedules and internal requisitions for their outlet ● Monitors portion control and conducts spot checks ● Carries out inspections and spot checks of storerooms within their outlet ● Reports any machinery/technical faults to Executive Sous Chef and monitors repair schedule ● Conducts food tasting on a daily basis in their outlet and corrects any discrepancies with regard to quality, taste and/or appearance ● Carries out the service line in their assigned outlet including but not limited to the efficiency of service, presentation and plating ● Communicates with Asst. Food and Beverage Operations Director for any provision related matters ● Must be familiar with their assigned galley outlet layout in terms of safety and security and ensure members of his team are fully familiar ● Monitor Work and Rest hours of all members of their team ensuring ILO guidelines are adhered to ● Assist in the preparation and implementation of work rotas for their outlet team ● Monitor performance of their team ensuring that they are working to company, HACCP and USPH guidelines ● Conducts menu explanation to the Restaurant team in their assigned outlet prior to the start of service ● Inspect cleanliness and condition of assigned station and service areas and rectify any deficiencies ● Monitors clear down routines after service and ensures the appearance and condition of all items meet Virgin Voyages standards ● Notifies Executive Sous Chef of any Sailor complaints raised and seeks to resolve ● Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately ● Responsible for the appearance and cleanliness of their outlet culinary team. REQUIREMENTS: Minimum 3 years’ recent experience as a Sous Chef onboard a Premium Cruise ship Extensive knowledge of food handling procedures with regard to public health standards Demonstrated experience in motivating, leading and engaging a diverse workforce to increase synergy and improve productivity Excellent understanding of food specifications, including but not limited to USDA meat and standards and grading Knowledge of Vessel Sanitation Program regulations and procedures All certificates as required by the STCW code for this position Ability to read, interpret and demonstrate the preparation of recipes Basic knowledge of HACCP rules and regulations Strong written and verbal skills WHAT MATTERS TO US: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: April 15, 2022 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position SOMMELIER for Virgin Voyages! WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: * STCW certification * Joining tickets * Pre-Employment Medical Examination (PEME) * Necessary Visas * Joining expenses, such as transfers, hotel accommodations, subsistence THE GIG: We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented ‘someone’ When life hands you lemons, make wine! Our sailors love to wine-down & say cheers and this ‘someone’ will help our sailors do so. They are a wine guru and know exactly what wines our Sailors (guests) would love. In other words, this ‘someone’ needs to know how to Make Ship Happen. Your excellent attention to detail and self-starter mentality means you can think quick on your feet and keep calm when ship gets real. Ultimately, we won’t be able to remember how we got by without you. RESPONSIBILITIES: ● Provide an epic experience for our guests at all times ● Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet ● Maintain complete knowledge of designated glassware and garnishes for each drink ● Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet ● Competently open and serve wine/champagne bottles ● Fully knowledgeable in standard cocktail recipes, wine lists, spirits, other alcoholic beverages, garnishes and presentations ● Responsible for planning and leading the training of all bar crew in the knowledge and proper serving of a variety of wines via ‘on the job’ training ● In charge of restocking the Wine Cellar on a daily basis and to participate in the loading of wines to the vessel when necessary ● Responsible for keeping their workstation to a clean and tidy standard as per company requirements ● Aware and able to implement company beverage control procedures ● Assists in preparing all restaurants for service as needed and when required ● Able to talk sailors through the full wine list and if necessary assist with choices and is able to make recommendations based on the cuisine served to the Sailors satisfaction ● Sets up any wine tasting events and any other events as requested by the Beverage Operations Manager ● Timely handling and resolving of guest complaints concerning sommelier activities and informs Beverage Operations Manager ● Ensures good stock control and accurate charging to accounts ● Responsible for monitoring the inventory of wine glasses, utensils and bottles ensuring all wine glasses and utensils are in pristine condition at all times ● Ensures a professional service is delivered to sailors at all times and personal appearance and uniform are kept to company standards ● Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately ● Works to maintain company safety, hygiene and sanitation practices at all times and maintaining cleanliness of all areas up to USPH and company standards ● Prepares pre-orders of wine and ensure they are on tables in preparation of service ● Follows the Responsible Service of Alcohol policies and procedures and discreetly informs the Beverage Operations Manager if a sailor has consumed in excess REQUIREMENTS: Minimum 3 years’ recent experience as Sommelier/Wine Waiter onboard a Premium Class Cruise ship or 4/5 star hotel/resort Excellent organizational skills and able to juggle several operations in one go WSET Level 2 in Wines and Spirits or recognized Wine Qualification Demonstrated experience in motivating, leading and engaging a diverse workforce to increase synergy and improve productivity Excellent presentation skills to present training programs Administrative skills to manage training program Passionate about people and able to handle guest complaints with a smile! All certificates as required by the STCW code for this position Strong written & verbal skills WHAT MATTERS TO US: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: April 15, 2022 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position SERVER for Virgin Voyages! WORK CONDITIONS: Work on board brand new company vessels Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Provide an epic experience for our guests at all times Maintain complete knowledge of all menu items, cooking methods and beverage selections available in the assigned outlet Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation and menus of assigned restaurant and/or outlet Ensures each table assigned to them is set up according to the restaurant standard operating procedures, as well as cleaned properly and organized in accordance with company and USPH rules and regulations prior to, during and at the end of service Ensure they are present when Sailors arrive and leave tables in their designated area for greeting or providing a farewell Offers the menu and discusses options and recommendations for both food and beverage Ensures all dietary requirements are fulfilled and any special requests are noted and discussed with Maître d’, passing all necessary information onto the Galley Takes and processes orders in their area and if required, appraises Sailors of any delays to food being delivered Ensures the delivery of food ordered is done in a timely manner, monitoring temperature and presentation standards as per service procedure Visits each table of their respective area engaging with and receiving feedback regarding the food and service to ensure sailors have the utmost satisfaction Ensure that all restaurant products, equipment and cleaning materials are used in a cost-effective manner, according to the handling guidelines Informs their respective Supervisor or Manager regarding all sailor issues, special requests, suggestions and complaints and where possible, seeks to resolve Ensures that Sailor orders are correctly entered into the system and monitors tab for any corrections necessary Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately Ensures compliance with the company’s alcohol policy and notifies Restaurant Manager if Sailors/Crew are in danger of breaching Assists with embarkation/disembarkation procedures and luggage handling as and when required Performs other restaurant, Room Service and Crew Dining Service duties as and when required REQUIREMENTS: Minimum 21 years old Minimum 2 years’ recent experience as a Waiter/Server onboard a Cruise ship or in a 4/5 star hotel/resort or restaurant Passionate about people and able to handle guest complaints with a smile! All certificates as required by the STCW code for this position Strong English language written & verbal skills NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: July 19, 2024 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position RESTAURANT SUPERVISOR for Virgin Voyages! WORK CONDITIONS: Work on board brand new company vessels Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Provide an epic experience for our guests at all times Maintain complete knowledge of all service items, cooking methods and beverage selections available in the assigned outlet Assists with the training of the Quick Service Attendants and other restaurant teams on respective food/beverage concepts, menus and service procedures Responsible for providing supervision and support to Quick Service Attendants helping to provide a professional and welcoming atmosphere and service to all Sailors and Crew Maintain complete knowledge of proper table set ups, room capacity, hours of operation, menus, price range, buffet line setup, refill, clearance and dress code of assigned restaurant and/or outlet Regularly visits each table of their respective restaurant and/or outlet engaging with and receiving feedback regarding the food and service ensuring sailors have the utmost satisfaction Ensures all team members perform and adhere to company guidelines and policy at all times Ensure that all restaurant products, equipment and cleaning materials are used in a cost-effective manner Informs the Restaurant Manager on all sailor issues, special requests, suggestions and complaints and where possible, seeks to resolve Responsible for carrying out supervisory duties in respective outlet they are assigned to. Assigns service stations to the wait staff from the respective assigned outlet based on performance, and ability without discrimination or favoritism Ensures that all health rules and regulations such as USPH are maintained and adhered to and where necessary provide training to other members of the Restaurant team Ensures that Sailor orders are correctly entered into the system and monitors tab for any corrections necessary Monitors and assists clear down routines after service and ensures the appearance and condition of all items including cutlery and tableware meet Virgin Voyages’ standards Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately Ensures compliance with the Company alcohol policy and notifies Restaurant Manager if Sailors/Crew are in danger of breaching REQUIREMENTS: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. Minimum 2 years’ experience as Restaurant/Lido Supervisor or Head Waiter onboard a Cruise ship or 4/5 star hotel/resort or restaurant Passionate about people and able to handle guest complaints with a smile! All certificates as required by the STCW code for this position Strong written & verbal skills Minimum 21 years old NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: August 28, 2024 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: SHOPS_ONBOARD, Worldwide WORK IN DUTY-FREE SHOPS ON BOARD THE LARGEST CRUISE SHIPS AROUND THE WORLD! The Retail Manager is accountable for leading the performance of the team, guest experience and operations for a multi-brand, multi-boutique environment on a premier luxury cruise ship. WHAT YOU WILL GET: Permanent job with 6 months contract / 1-2 months vacation Work in international teams with the most famous brands Training programs and career opportunities on board Travel around the World Experience working with more than 72 nationalities Save Money as you do not pay for food and accommodation on board Competitive salary and sales commissions Employee discounts for the merchandise on board Visa fee will be reimbursed on board Professional growth Medical insurance provided during contract DUTIES AND RESPONSABILITIES: Leading a team in creating an exceptional and memorable retail experience for the guests on board Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets Setting an example for your team by acting as a role model Identify and deliver training requirements within your team Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge Consistently deliver the highest possible standards both on the shop floor and in back office operations REQUIREMENTS: 21+ years of age Proven experience as a Retail Manager or Assistant Manager Mandatory previous ship experience in Sales department Motivated in leading a team to achieve and exceed sales targets Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills Proven ability in public speaking and showcasing luxury items Adaptable to change and able to work in a high-pressure environment A strong leader and team player who is commercially driven and goal orientated Highly competent in store and HR processes including sales reports, loss prevention, audits, appraisals, disciplinaries etc Excellent numeracy and literacy skills Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Nationalities that we CAN NOT process at the moment: 🇷🇺 🇧🇾 Last updated: August 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: SHOPS_ONBOARD, Worldwide WORK IN DUTY-FREE SHOPS ON BOARD THE LARGEST CRUISE SHIPS AROUND THE WORLD! The Assistant Manager is responsible for leading the performance of a team, guest experience and operations for designated category environments on a premier luxury cruise ship. WHAT YOU WILL GET: Permanent job with 6 months contract / 1-2 months vacation Work in international teams with the most famous brands Training programs and career opportunities on board Travel around the World Experience working with more than 72 nationalities Save Money as you do not pay for food and accommodation on board Competitive salary and sales commissions Employee discounts for the merchandise on board Visa fee will be reimbursed on board Professional growth Medical insurance provided during contract DUTIES AND RESPONSABILITIES: Creating an exceptional and memorable retail experience for guests on board Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets Setting an example for your team by acting as a role model Help identify training requirements within your team Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge Consistently deliver the highest possible standards both on the shop floor and in back office operations REQUIREMENTS: 21+ years of age Proven experience as an Assistant Retail Manager or Team Leader (ideally with experience at sea) Motivated in leading a team to achieve and exceed sales targets Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills Proven ability in public speaking and showcasing luxury items Adaptable to change and able to work in a high-pressure environment A strong team player who is commercially driven and goal orientated Competent in store and HR processes including sales reports, loss prevention, audits, appraisals etc Strong numeracy and literacy skills Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Nationalities that we CAN NOT process at the moment: 🇷🇺 🇧🇾 Last updated: August 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position WAITER/ESS onboard OCEANIA and REGENT Cruises The Waiter/Waitress provides and maintains the service standards using friendly, courteous, and professional service in any assigned venue. BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Provide personalized service according to the restaurant destination (themes), portraying at all time the attitude, body language and verbal etiquette in relation of the destination. Use every opportunity to connect with the guest in order to create and enhance the guest experience as per the destination. Provide personalized service, using guest names. Maintain clean and orderly tables. Set up, organize and clean assigned station according to PH standards Prepare mise-en-place to ensure that assigned station is ready when guests arrive. Greet guest at table as they arrive, pulling out the chair for ladies. Offer the menu. Provide guests with personal self-introduction. Possess full knowledge of the menu, and provide menu explanation and recommendations (Daily Special) Possess full knowledgeable of service procedures and standards. Assisting the head waiter in all aspects of the service as well as taking dessert orders whenever possible and assisting with large table Possess knowledge of beverages, wines, spirit Take all hot beverages order. REQUIREMENTS: ⠀ Advanced level of English Minimum 3 years of  experience in high level restaurant or 4-5* hotels/resorts Excellent knowledge of international cuisine. Ability to deal with guests from different nationalities. Minimum age is 21 years old. No visible tattoo NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: September 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position SOMMELIER onboard OCEANIA and REGENT Cruises The Sommeliers ensure guests satisfaction by assisting the Head Sommelier in delivering quality and variety of wines and wine services, consistently and effectively reflecting the luxurious nature of our company. To assist with effective operation of the department, achieving and exceed departmental financial targets (revenue, costs). BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Ensuring effective beverage services in the restaurants, being fully responsible for the service in a section of the main dining room or an alternative dining location. Supervising assigned personal with wine service in alternative dining locations. Assisting the Head Sommelier with preparing the restaurant for service every morning, afternoon as required to ensured guest satisfaction. Knowing the full wine list in order to assist guests with their choices, being able to make recommendations to guests for a better choice, up selling, suggesting and recommending. Being aware of all events and activities on the ship at all times. Making suggestions to the Head Sommelier when scheduling events. Assisting, if requested by the Head Sommelier, with the setting up of wine tasting and any other relevant activity. Resolving any passenger queries or questions, reporting immediately any guests ́ dissatisfaction to the Head Sommelier, so he/she can take action with effective discretionary guest recovery. Ensuring compliance with company procedures, good stock control and accurate charging to accounts. Seeking every opportunity to up sale wines, without being pushy. Assisting the Head Sommelier with the inventory of glasses, utensils and bottles, ensuring all glasses and utensils are in pristine condition at all times. REQUIREMENTS: ⠀ Completion of high school or basic education equivalency required. Advanced level of English Completed Sommelier trainings or certificates. Minimum 2 years of  experience in wine service. Ability to pronounce properly wine regions, varieties and descriptions. Ability to deal with guests from different nationalities. Experience and/or training in the hospitality field considered a plus. Minimum age is 21 years old. No visible tattoo Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 Last updated: September 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position Learning & Development Manager onboard OCEANIA and REGENT Cruises The Learning & Development Manager is responsible to facilitate service training for all ICS / SSSL departments onboard the vessel within the Oceania Cruises and Regent Seven Seas brands, coordinate new hire familiarization, perform administrative tasks related to learning and development and display a role model and professional behavior as ICS / SSSL ambassador. While the Learning & Development Manager focuses on the ICS / SSSL departments, he / she works in cooperation with the on board HR Manager for the benefit of the operation. BENEFITS: Free food & accommodation Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Demonstrate passion and knowledge in all international service standards for food & beverage and housekeeping Prepare and facilitate professional service training for all ICS / SSSL departments Conduct customer service training job Facilitate basic supervisor and management training Coordinate and support new hire familiarization Welcome back all returning crew, with information regarding departmental changes while crew were on vacation related to ICS / SSSL procedures. Support Cross Training program Administrate Learning Management System (LMS) for ICS / SSSL departments Prepare training schedule for all ICS / SSSL departments for service and on the job trainings Schedule mandatory departmental training as per Safety Management System (SMS) Prepare attendance list for each training and track training attendance in LMS Filter and communicate monthly report of training topics and attendance for all ICS / SSSL departments Support Head of Departments with training needs analysis for their staff Create individual training plans for new hires and crew members requiring development Create and prepare hand-outs for training courses Assist management to formulate Key Result Areas (KRA) Assist managers with their Linkedin Learning membership and filter user reports on monthly basis (TBC) Assist Corporate HR Manager in creating new training programs and material (classroom and computer based training) Contribute in updating the Training & Development Manual in Apollo Solutions REQUIREMENTS: ⠀ 3 years of experience as professional Trainer in the fields of luxury hotels and cruise line Previous ship experience on the same position is mandatory Great knowledge about F&B, Housekeeping and general service procedures Familiar with basic shipboard operation Fluent in written and spoken English Ability to communicate effectively with senior management Confident talking in front of an audience that include HODs and senior manager Good administrative skills, organized with great time management Experienced in coaching middle managers Adherence to specific scheduled working hours, yet being flexible to operational requirements Ability to interact professional in an international team Minimum age is 21 years old. No visible tattoo NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: July 24, 2024