Location: New York Office
Workplace: Hybrid
About the Role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Commercial Lead.
As a Commercial Lead, you are core to our mission of building and expanding Taktile’s enterprise customer base, ensuring our innovative solutions empower large organizations to optimize their decision-making processes.
You will play a critical role in driving growth by creating a robust pipeline of enterprise accounts and guiding them through complex sales cycles with expertise and care. As a trusted partner and credible brand ambassador, you will represent Taktile in the enterprise market, building strong relationships with senior-level stakeholders across multiple departments.
This is a full-cycle, quota-carrying role. It’s a great fit whether you’ve built your career in enterprise software sales or in consulting, originating and closing large client engagements.
About You
- You’ve met or exceeded commercial targets for 5+ years at $300K+ deal sizes, whether as an enterprise seller or by winning and expanding client engagements in consulting.
- You have extensive experience managing complex deal cycles or client pursuits of 6+ months.
- You know how to build deep, strategic relationships with senior customer stakeholders, including C-suite executives.
- You’re curious and customer-centric, with a talent for understanding enterprise customers’ challenges and delivering solutions tailored to their needs.
- You’re humble and have a growth mindset, eager to continuously learn, implement new methodologies, and bring best practices into the business.
- You’re collaborative and thrive in cross-functional environments, working closely with Marketing, BDR, and Customer Success teams.
- You’re strategic and creative, always finding innovative ways to engage prospects and enhance the enterprise buying experience.
- You have exceptional communication skills, with an ability to craft compelling messages and business cases that resonate with enterprise stakeholders.
- You have a proven track record selling software or advisory/transformation services to Financial Services and/or enterprise-scale businesses.
- You are highly skilled in prospecting and navigating complex organizations to identify and engage decision-makers.
What You'll Do
- Sell Taktile’s innovative decisioning software solution to large enterprise customers in Financial Services to meet or exceed your revenue targets.
- Develop a deep understanding of our enterprise target markets, ideal customer profiles, and competitive landscape.
- Manage a pipeline of complex, multi-stakeholder sales opportunities from lead to close, focusing on long-term value.
- Drive outbound prospecting efforts to engage and qualify enterprise accounts.
- Qualify and nurture opportunities generated by BDRs and Marketing.
- Lead discovery sessions, product demos, and executive presentations to showcase Taktile’s value proposition and build the business case.
- Provide a seamless and outstanding buying experience for our enterprise customers.
- Collaborate with the Customer Success team to ensure smooth handovers and long-term customer success.
- Upsell and cross-sell within enterprise accounts to maximize value for customers and drive revenue growth.
- Leverage proven enterprise sales methodologies such as MEDDICC and Challenger.
- Use CRM and sales tools such as HubSpot, Salesforce, LinkedIn Sales Navigator, etc., to manage and track progress.
- Provide market feedback to Product, Marketing, and Leadership to influence the roadmap and go-to-market strategies.
Ideal, But Not Required
- Experience working in an early-stage start-up (Seed - Series B).
- Background in management, strategy, or technology consulting, especially in Financial Services.
- Deep knowledge of the FinTech, data, or ML/AI landscape.
Our Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here
- Make an impact and meaningfully shape an early-stage company
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Use the equipment of your choice including meaningful home office set-up
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com
Location: New York Office
Workplace: Hybrid
About the Role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Partnership Director in our NYC headquarters.
As a Partnership Director you’ll be responsible for managing and growing relationships with Taktile’s strategic distribution partners. Your focus will be on deepening partner engagement, driving joint go-to-market strategies, and ensuring mutual success. You will work cross-functionally with Sales, Marketing, and Product teams to maximize the value of our partnerships and create meaningful impact for our customers. This role is perfect for someone who is passionate about building strong relationships and thrives in a fast-paced, high-growth environment.
What You'll Do
- Manage partner relationships: Serve as the main point of contact for strategic partners, fostering trust and long-term collaboration.
- Drive joint success: Work closely with partners to define and execute go-to-market strategies, align on goals, and identify opportunities for mutual growth.
- Maximize revenue opportunities: Identify and develop co-selling opportunities to drive new business through partner channels.
- Enablement and training: Ensure partners are equipped with the tools, resources, and knowledge they need to effectively promote and integrate Taktile’s solutions.
- Collaborate cross-functionally: Work with internal teams (Sales, Marketing, Product, etc.) to align strategies and execute joint initiatives.
- Track and optimize performance: Use data to measure the success of partnerships, monitor KPIs, and recommend improvements to maximize outcomes.
- Support partner onboarding: Guide new partners through onboarding and integration processes to ensure a seamless start to the relationship.
- Champion partner feedback: Act as the voice of the partner within Taktile, sharing insights and feedback to influence product development and strategy.
Ideal, But Not Required
- Experienced in partnerships or account management: You have 3–5 years of experience in partnerships, account management, or business development, ideally in B2B SaaS or tech.
- Relationship-driven: You excel at building and maintaining strong relationships with external stakeholders, earning their trust and collaboration.
- Strategic thinker: You have the ability to align partner initiatives with broader company goals and identify opportunities for joint growth.
- Excellent communicator: You’re skilled at communicating complex ideas in a clear and compelling way, both internally and externally.
- Collaborative team player: You thrive in a cross-functional environment, working seamlessly with Sales, Marketing, and Product teams to achieve shared goals.
- Data-savvy: You’re comfortable using data and analytics to monitor performance, identify trends, and make informed decisions.
- Self-starter: You take initiative, prioritize effectively, and are comfortable navigating ambiguity in a fast-paced environment.
Our Offer
- Receive a top-of-market equity and cash compensation package
- Get access to a self-development budget that you can use to e.g. attend conferences, buy books or take classes
- Join us onsite in our inspiring office spaces in Berlin, NY, or London and travel to quarterly team meetings around the world
- Make an impact and meaningfully shape an early-stage company by creating new opportunities
- Experience a truly flat hierarchy. Interact with and learn directly from founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Get to know and learn from experienced mentors such as the founders of Looker, Github, Mulesoft, Datadog, and UiPath.
- Use the equipment of your choice including meaningful home office set-up.
- Benefit from an onboarding and training path supported by best-in-class coaches to become a true expert in your field.
Our Stance
Work with colleagues who lift you, challenge you, celebrate you, and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
We seek to actively recognize and combat racism, sexism, ableism, and ageism. We embrace and support all gender identities and expressions and celebrate love in its many forms. We won't inquire about how you identify, or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: New York Office
Workplace: Hybrid
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for an Business Development Manager to help us build and manage the BD team, set up processes, and drive the pipeline generation engine needed to support our next stage of growth.
ABOUT THE ROLE
As Business Development Manager, you’ll lead a team of approximately 10 Business Development representatives across Berlin, London, and New York. Working closely with Account Executives and Customer Success Managers organized into regional pods, you’ll play a key role in generating new opportunities with enterprise financial institutions.
Our enterprise motion goes beyond selling a single point solution to one buyer. Taktile’s platform can support multiple use cases and teams within an institution, so creating opportunities means understanding shared priorities and bringing the right people into the conversation—from business leaders to risk, technology, and operations teams. You’ll help BDs turn that broader opportunity into focused, relevant conversations that build momentum across an account.
This is an opportunity to make a meaningful impact on both people and performance. You’ll take ownership of developing the team’s capabilities, raising the bar on execution, and building a strong, high-performing culture.
You’ll partner closely with Sales leadership to shape our go-to-market strategy, improve how we engage senior decision-makers, and establish the standards and practices that will allow the team to scale.
WHAT YOU’LL DO
- Lead and develop a distributed team: Manage and coach approximately 10 BDs across Berlin, London, and New York, building a culture of accountability, collaboration, and continuous improvement.
- Raise the bar on BD fundamentals: Establish high standards across prospecting, cold calling, outbound messaging, qualification, discovery, and follow-up. Coach the team through hands-on feedback, call reviews, and structured development plans.
- Drive pipeline generation: Own the team’s contribution to pipeline growth, set clear goals, monitor performance, and continuously improve conversion rates and productivity.
- Partner closely with Account Executives: Build account-level plans together, aligning on priority use cases, key stakeholders, tailored messaging, and next steps. Ensure BDs contribute to a coordinated enterprise sales motion, not just individual meetings.
- Build opportunities across enterprise accounts: Coach the team to identify relevant business challenges, map decision-makers and influencers across functions, and develop relationships beyond a single contact. Help BDs connect a clear initial use case to broader platform value and sustain engagement throughout sales cycles that can span six months to two years.
- Build executive-level engagement: Develop a thoughtful approach to engaging senior decision-makers through targeted outreach, industry events, executive meetings, and other high-impact touchpoints.
- Build scalable processes: Introduce the playbooks, coaching frameworks, performance metrics, and operating rhythms needed to professionalize the function and support continued growth across regions.
- Champion AI-powered ways of working: Use AI tools in your day-to-day work and help the team adopt them effectively to improve research, personalization, productivity, and outbound execution.
WHAT WE’RE LOOKING FOR
- Proven people leadership experience: You have managed and developed a Business Development or Sales Development team, ideally in a B2B SaaS environment. You know how to motivate people, address performance challenges, and build a strong team culture.
- Strong BD fundamentals: You have a deep understanding of outbound prospecting, cold calling, messaging, qualification, and pipeline generation. You can translate best practices into practical coaching that improves performance.
- Experience with a multi-stakeholder enterprise motion: You’ve helped teams create opportunities for a platform or solution that serves multiple use cases and stakeholders—not just a single product sold to one buyer. You know how to map an account, develop champions, engage business and technical stakeholders, and build momentum through longer sales cycles. You can coach BDs to make that process focused and practical.
- Experience in financial services: You have worked with enterprise customers in banking, financial services, or another highly regulated industry, and understand how to navigate complex organizations and engage senior stakeholders.
- A coaching-first mindset: You enjoy being close to the details, listening to calls, reviewing outreach, and helping people improve through actionable feedback. You balance high standards with empathy and clear expectations.
- A data-driven approach: You know how to use funnel metrics, activity data, and conversion rates to identify bottlenecks, prioritize improvements, and make informed decisions.
- An AI-forward mindset: You’re comfortable experimenting with AI tools and passionate about helping teams integrate them into their daily workflows in meaningful, practical ways.
- Strong cross-functional collaboration: You can build effective partnerships with Account Executives, Sales leadership, and other teams to ensure everyone is aligned around shared goals.
- Comfort operating across locations: You’re happy to travel between our offices and believe that in-person collaboration is valuable when building relationships, coaching teams, and driving change.
WHY JOIN TAKTILE?
- Make a meaningful impact: Business Development plays a central role in creating new opportunities and supporting Taktile’s continued growth.
- Build and transform a team: Shape the next chapter of our BD function by developing talent, raising performance standards, and establishing a scalable operating model.
- Join at an exciting stage: Be part of a fast-growing company following its Series C funding round, with ambitious plans to expand its presence in financial services.
- Work at the intersection of AI and financial services: Help leading financial institutions rethink decision-making with AI in a market with significant room for innovation.
- Shape the future of BD: Bring AI into the team’s daily workflows and help define a more effective, technology-enabled approach to enterprise pipeline generation.
OUR OFFER
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Receive a new Apple MacBook Pro, as well as meaningful home office set-up.
OUR STANCE
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
ABOUT US
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents.
With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding.
Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo.
With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: Berlin Office
Workplace: Hybrid
About The Role
Taktile empowers financial institutions to transform into truly AI-native organizations. We're growing rapidly with enterprise customers across banks and insurance companies, and we're looking for an People Ops Intern to be Taktile's ambassador to our future employees.
You will collaborate closely with our People team to ensure the efficient management of the employee lifecycle, from onboarding to ongoing feedback and support. You will play a crucial role in maintaining our HR systems, keeping employee data accurate, and supporting the administrative tasks that keep our people operations running smoothly. By handling these essential tasks, you will contribute significantly to shaping the company's growth and ensuring we maintain a high standard of employee satisfaction and performance. You will work closely with colleagues across all departments to manage various People activities.
What You'll Do as a People Ops Intern
- Employee Onboarding: Once candidates join our team, take the lead in preparing and coordinating first-day agendas for new hires, managing communication to ensure a smooth onboarding experience.
- Database and Profile Management: Maintain and update HR-related content on our internal databases and manage employee profiles in our HRIS (HiBob), ensuring all data is accurate and up-to-date. This is crucial for consistency and compliance with company policies.
- Administrative Support: Prepare documents for various processes (internal transfers, mobility, etc.).
- Employee Benefits Management: Assist in managing and communicating benefits for employees, ensuring they are well informed about their entitlements and processes.
- General People Support: Assist with any People-related queries, providing timely and accurate information to employees and managers.
- Process Improvement & AI Enablement: Help identify opportunities to streamline People workflows, including building and refining AI tools (e.g. Claude skills) to make our people operations more efficient.
About You
- Strong time management and multitasking abilities.
- Strong attention to detail and commitment to data accuracy.
- Collaborative attitude and willingness to assist team members in achieving common goals.
- Excellent verbal and written communication skills in English (German is a plus).
- Excited to learn about new concepts, tools, and processes and eager to challenge the status quo.
Ideal Qualifications (but not required)
- Bachelor's degree in Human Resources, Business Administration, Psychology, or related field (or equivalent experience).
- Familiarity with HR software and tools.
What We Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Make an impact and meaningfully shape an early-stage company.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment.
Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy.
Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data.
We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants).
We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention.
If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights.
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making.
We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers.
Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com
Location: Berlin Office
Workplace: Hybrid
About The Role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Strategic GTM Lead for Insurance in DACH: someone who has led client engagements at a top-tier strategy consultancy and now wants to build a market rather than advise on one. You will decide which insurers we go after and why, develop those relationships from first contact to signed partnership, and be the person senior insurance executives trust to think through how AI changes underwriting, claims and operations in their business.
This is not a classic sales role. You will open new strategic insurance accounts and grow them into long-term partnerships, from the first executive conversation to large, account-level commitments. Our Account Executives close individual deals and use cases; you set the direction for the account as a whole. Most of your impact comes from account strategy, executive dialogue, ecosystem work with consultancies and partners, and shaping how Taktile shows up in the German-speaking insurance market. You will work closely with our Head of Insurance, Account Executives, Solution Engineering, Product and Engineering.
What You'll Do
- Identify and prioritize target accounts across DACH insurers (primary insurers, reinsurers, MGAs, insurance groups) based on a clear thesis: where the business case for AI-driven decisioning is strongest and where we can win
- Build account strategies for your portfolio: map the organization, its strategic agenda and transformation programs, the buying committee and the path to an executive sponsor, and spot expansion opportunities from day one
- Grow and retain accounts once they are live: steer the overall relationship, open new business lines and country organizations, and make sure clients see lasting value
- Lead relationships at every level, from claims and underwriting heads to CIOs, COOs and board members, and move them from first conversation to a defined business case and a strategic commitment to Taktile
- Design and moderate executive workshops and steering meetings with insurance leadership teams, turning open-ended ambitions ("we need to become AI-native") into concrete, prioritized use cases
- Shape and land account-level commitments (business case, commercial framework, executive sign-off), working hand in hand with the Account Executives who close individual deals, Solution Engineering and our Head of Insurance
- Work closely with Product and Engineering to tailor our platform to each client's needs and turn client requirements into concrete solutions
- Build and work our ecosystem in DACH: strategy and technology consultancies, system integrators and core system vendors who shape insurers' technology decisions
- Represent Taktile at industry conferences, roundtables and client events, and help design formats of our own that bring insurance executives together
- Bring market insight back into Taktile: what insurers need, how competitors and incumbents position, and what that means for our product, messaging and pricing
- Help build the playbook for Taktile's insurance business in DACH as we scale the team
About You
- 6+ years of total work experience, including 4–6 years at McKinsey, BCG, Bain or a comparable strategy or operations consultancy, ideally leading client teams as Engagement Manager, Project Leader or equivalent
- Project experience with insurance clients; you don't need to be an insurance specialist, and adjacent work in operations, technical advisory or digital/AI transformation counts
- A commercial track record: ideally you have sold or expanded projects as an Engagement Manager. Software sales experience is not required
- Outgoing and client-facing: you enjoy being in front of clients and leading the conversation, rather than working in the background
- You are comfortable in front of C-level executives: you can structure a difficult discussion, moderate a room of senior stakeholders and hold your own when challenged
- Strong problem-structuring and business case skills; you can quantify the value of a use case and explain it to a CFO
- Technical understanding: you can discuss how our platform works with engineers and translate it for business leaders
- You take ownership of outcomes, not just recommendations, and you are motivated by building revenue and long-term client relationships. High ownership, but a team player, not a lone wolf
- Fluent in German and English, written and spoken
- Based in Munich or Berlin (Frankfurt or London possible) and happy to travel frequently across Germany, Austria and Switzerland. This is not a remote role: you will regularly work on-site with clients, for example in workshops
Ideal Qualifications (but not required)
- Experience beyond consulting, for example in an industry or in-house role
- Existing network among senior decision-makers at DACH insurers, insurance consultancies or core system vendors
- Experience in an enterprise software, insurtech or AI company, for example in a commercial, strategy or business development role
- Hands-on familiarity with how insurers run claims, underwriting or pricing, and with the regulatory context (BaFin, Solvency II, EU AI Act)
- Experience speaking at industry events or publishing on insurance and AI topics
What We Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Make an impact and meaningfully shape an early-stage company.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package, with a predominantly fixed salary and a performance-based bonus.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Use the equipment of your choice including meaningful home office set-up.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: London Office; Berlin Office
Workplace: Hybrid
About Taktile
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator.
About the Role
As a Senior Business Development Representative at Taktile, you'll drive AI adoption in Financial Services by engaging future customers in their very first interactions with us and identifying new market opportunities. It’s a pivotal role that enables our sales team to focus on high-value, revenue-generating activities and is powered by leveraging your creativity, charm, grit, and strategic thinking.
You will:
- Own pipeline-generating activities in your territory and outreach to strategic prospects to generate high-intent opportunities with Mid-Market and Enterprise companies
- Support the development and execution of strategic outbound initiatives
- Lead our attendance at major conferences and host dinners to meet industry leaders across the world
- Collaborate with the marketing, growth, and sales teams, and bring in leads applying qualification frameworks such as PACTT.
- Be supported by an ever-developing AI toolstack to automate the busywork and focus on using your brain
- Conduct initial qualifications for high-potential leads
Joining us will be a great decision if you:
- You are creative and proactive, always looking for ways to stand out with prospects and to improve the way we do things
- You are customer-focused and convincing in live conversations (phone, video, face-to-face)
- You are a problem solver and find joy in handling complexity
- You are resilient. It can be a tough role, with lots of rejection, but the wins make it worth it!
You will make our decision easy if you have:
- 2-3+ years of experience in a fast-growing startup, preferably in lead management and project management roles or 2-3+ years of experience in a field like finance & investment banking, consulting or software engineering
- Proven ability to meet or exceed activity and pipeline targets.
- Familiarity with outbound tools such as HubSpot, Aircall, lemlist or LinkedIn Sales Navigator.
- Strong communication, organization, and time management skills.
- Ability to work in a fast-paced, dynamic environment
- A growth mindset, genuine curiosity about AI and financial services, as well as a willingness to learn.
Our Offer
- Receive a top-of-market equity and cash compensation package
- Get access to a self-development budget that you can use to e.g. attend conferences, buy books or take classes
- Join us onsite in our inspiring office spaces in Berlin, NY, or London and travel to quarterly team meetings around the world
- Make an impact and meaningfully shape an early-stage company by creating new opportunities
- Experience a truly flat hierarchy. Interact with and learn directly from founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo
- Get to know and learn from experienced mentors such as the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath
- Use the equipment of your choice including meaningful home office set-up.
- Benefit from an onboarding and training path supported by best-in-class coaches to become a true expert in your field
Our Stance
- Work with colleagues who lift you, challenge you, celebrate you, and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism, and ageism. We embrace and support all gender identities and expressions and celebrate love in its many forms. We won't inquire about how you identify, or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About us
Taktile is building the world's leading software platform for running critical and highly-automated decisions. Our customers use our product to catch fraudsters, prevent money laundering, and expand access to credit for small businesses, among many other use cases. Taktile is already making millions of such decisions across the globe every day.
Taktile is based in Berlin, London, and New York City. It was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services. Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all. We have accumulated extensive work experience at leading tech companies, startups, and the enterprise software sphere.
Our backers include Y Combinator, Index Ventures, and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: Berlin Office; Iasi Office; London Office; Dublin
Workplace: Hybrid
ABOUT THE ROLE
Taktile helps financial institutions make smarter, safer decisions with the power of AI. Internally, AI coding agents have made writing code dramatically faster. The bottleneck is now everything around the code: builds, tests, reviews, merges, and deploys.
We're looking for a Senior Backend Engineer focused on Developer Productivity and Developer Experience to remove that bottleneck. This is a high-leverage, internal engineering role on our Platform Team: your users are Taktile's backend and frontend engineers and the AI agents working alongside them, and your product is the path from first commit to production.
You'll make CI fast and reliable, make our serverless stack easier to build on, and turn "how fast can we ship safely?" into metrics we move every quarter.
WHAT YOU’LL DO
- Build the deployment services that ship Taktile. Own the systems behind tens of thousands of stack deployments a week across dev, staging, production, and per-customer AWS accounts: progressive rollouts through monitoring and canary stages, deployment windows and gates, and fast rollbacks.
- Keep our AI developer tooling sharp. Maintain and extend Claudius, our in-house AI engineering agent that investigates CI failures, triages issues, and opens PRs, and metadev, our sandboxed Claude Code and OpenCode setup that packages Taktile's engineering knowledge for every engineer.
- Own the build → test → merge loop. Drive down CI runtime and flakiness across our main monorepos. Find the slowest and least reliable steps, fix them, and keep them fixed.
- Evolve our CI/CD architecture. Build on our move to per-module GitHub Actions workflows and a self-hosted runner fleet. Improve caching, parallelism, and cost per build.
- Shorten the inner dev loop. Make developing on our AWS Lambda stack fast, from running services locally against preview environments to faster, container-based deploys, so engineers aren't waiting on CloudFormation to test a change.
- Build paved roads. Ship templates, CLIs, and self-service tooling so any team can take a new module from first commit to a running dev workspace in under a day.
- Design for humans and agents. Make our tooling fast, deterministic, and scriptable so engineers and AI coding agents get quick, trustworthy feedback.
- Measure what matters. Own DevProd metrics like PR lead time, CI runtime, CI flakiness, and PRs per engineer-day. Use them to decide what to fix next and to prove the impact of what you ship.
- Own our AI developer tooling. Take ownership of Claudius, our in-house AI engineering agent, and decide where it goes next.
- Treat engineers as customers. Talk to teams, triage CI incidents, write clear docs, and drive migrations and deprecations to completion.
REQUIREMENTS
- 5+ years of professional backend engineering experience, with a track record of shipping and operating production systems end-to-end and leading technical projects across teams.
- Strong, production-grade skills in at least one backend language. Python is our main language today, but we're open to others. This role is mostly writing software (tools, services, bots, and CI logic), not only configuring it.
- Hands-on experience owning CI/CD at scale (for example, GitHub Actions): build and test performance, caching, parallelization, and debugging flaky tests and pipelines.
- Solid AWS experience, ideally with serverless (Lambda, CloudFormation/SAM) and infrastructure as code (Terraform).
- Comfortable with the latest AI coding and agent-orchestration tools (for example, Claude Code, OpenCode, subagents, and MCP). You use them daily and know how to make them work reliably for a whole engineering org.
- A product mindset for internal tooling. You talk to your users, measure outcomes, and judge success by adoption and time saved.
- Strong communication and stakeholder management. You can drive a change across many teams you don't manage: write the proposal, plan the rollout, and see it through.
IDEAL, BUT NOT REQUIRED
- Prior experience on a developer productivity, developer experience, build/release engineering, or platform team.
- Experience as a product-facing backend engineer, so you know firsthand where the development loop hurts.
- Experience with frontend build and test tooling in the TypeScript/React ecosystem, so you can support our frontend engineers too.
- Experience running self-hosted CI runners or build infrastructure at scale.
- Experience with progressive delivery: canary deployments, automated rollbacks, and deployment gates.
- Experience with monorepo tooling, build systems, or dependency management at scale.
- Experience building AI agents or agent infrastructure, such as MCP servers, agent harnesses, or evals.
OUR STACK
- AI: Claude, Claude Code, OpenCode
- Programming Languages: Python and TypeScript (React) today; open to others where they fit better
- Cloud & Infrastructure: AWS (Lambda, SAM/CloudFormation, ECR, CodeDeploy), Docker, Terraform
- CI/CD: GitHub Actions, self-hosted runners
- Internal Tools: GitHub, Linear, Notion, Metabase
OUR STANCE
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
ABOUT US
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents.
With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding.
Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo.
With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: New York Office
Workplace: Hybrid
About Taktile
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator.
About the Role
As a Senior Business Development Representative at Taktile, you'll drive AI adoption in Financial Services by engaging future customers in their very first interactions with us and identifying new market opportunities. It’s a pivotal role that enables our sales team to focus on high-value, revenue-generating activities and is powered by leveraging your creativity, charm, grit, and strategic thinking.
You will:
- Own pipeline-generating activities in your territory and outreach to strategic prospects to generate high-intent opportunities with Mid-Market and Enterprise companies
- Support the development and execution of strategic outbound initiatives
- Lead our attendance at major conferences and host dinners to meet industry leaders across the world
- Collaborate with the marketing, growth, and sales teams, and bring in leads applying qualification frameworks such as PACTT.
- Be supported by an ever-developing AI toolstack to automate the busywork and focus on using your brain
- Conduct initial qualifications for high-potential leads
Joining us will be a great decision if you:
- You are creative and proactive, always looking for ways to stand out with prospects and to improve the way we do things
- You are customer-focused and convincing in live conversations (phone, video, face-to-face)
- You are a problem solver and find joy in handling complexity
- You are resilient. It can be a tough role, with lots of rejection, but the wins make it worth it!
You will make our decision easy if you have:
- 2-3+ years of experience in a fast-growing startup, preferably in lead management and project management roles or 2-3+ years of experience in a field like finance & investment banking, consulting or software engineering
- Proven ability to meet or exceed activity and pipeline targets.
- Familiarity with outbound tools such as HubSpot, Aircall, lemlist or LinkedIn Sales Navigator.
- Strong communication, organization, and time management skills.
- Ability to work in a fast-paced, dynamic environment
- A growth mindset, genuine curiosity about AI and financial services, as well as a willingness to learn.
Our Offer
- Receive a top-of-market equity and cash compensation package
- Get access to a self-development budget that you can use to e.g. attend conferences, buy books or take classes
- Join us onsite in our inspiring office spaces in Berlin, NY, or London and travel to quarterly team meetings around the world
- Make an impact and meaningfully shape an early-stage company by creating new opportunities
- Experience a truly flat hierarchy. Interact with and learn directly from founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo
- Get to know and learn from experienced mentors such as the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath
- Use the equipment of your choice including meaningful home office set-up.
- Benefit from an onboarding and training path supported by best-in-class coaches to become a true expert in your field
Our Stance
- Work with colleagues who lift you, challenge you, celebrate you, and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism, and ageism. We embrace and support all gender identities and expressions and celebrate love in its many forms. We won't inquire about how you identify, or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com
Location: Berlin Office; London Office
Workplace: Hybrid
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Senior Product Manager in our Berlin or London offices.
ABOUT THE ROLE
Taktile is building the world's leading Agentic Decisioning Platform for Financial Services. Our customers use our product to automate millions of critical decisions with AI across customer onboarding, credit underwriting, anti money laundering, and many other use cases.
Underneath every one of these decisions sits the Taktile Platform: the permissions, environments, deployment, extensibility and connectivity foundations that allow the largest financial institutions to run Taktile securely and at scale, for both humans and AI agents. Taktile Platform also owns developer productivity: the tooling, infrastructure and workflows that help our engineering teams ship quickly and safely. As a Senior Product Manager, you will own the strategy and roadmap for the platform, with a focus on its enterprise and agentic foundations. You will work closely with platform, infrastructure and security engineering to meet the demands of a rapidly growing enterprise customer base, and partner with customer-facing teams and Product Marketing to make our platform a reason customers choose Taktile.
WHAT YOU’LL DO
- Own the strategy and long-term success of the Taktile Platform, the foundation that every product area and every enterprise customer builds on
- Define a compelling long-term vision for the platform and prioritize the roadmap necessary to reach it. Example areas of focus will include permissions for users and AI agents, Taktile MCP extensibility, release processes (e.g. environments), enterprise connectivity, and more
- Build a deep understanding of enterprise requirements (security, IT, compliance and procurement), the competitive landscape and opportunities for differentiation, collaborating with customer-facing teams
- Translate customer insights into well thought out product requirements
- Balance innovation with a very high bar for reliability and security
- Act as the voice of the platform: enable and advocate for platform capabilities across product, engineering and go-to-market teams, and partner with Product Marketing to bring them to market
- Track adoption and performance of platform capabilities through metrics and customer feedback, identifying opportunities for iteration
WHO YOU ARE
- 5+ yrs work experience in Product Management, including previous experience owning platform topics (e.g. identity and access management, permissions, environments, deployment models, connectivity or developer platforms) for B2B SaaS or AI products
- Strong technical depth and an appetite to keep deepening it. An engineering or other technical background is preferred. You are comfortable going deep with engineers on cloud infrastructure, authentication and authorization (e.g. OAuth, SSO, SCIM) and networking. Experience in building critical, high-availability systems is a strong plus
- Experience working with enterprise security, IT and compliance stakeholders, for example through security reviews, RFPs or complex customer deployments. Familiarity with AI agents and MCP is a must, familiarity with and with financial services is desired
- Excellent written and verbal communication skills, with an ability to build trust and influence decisions across functions, and to explain complex technical concepts to technical and non-technical audiences alike
- Track record of delivering lasting customer impact through shipping well-thought out product improvements
- Aptitude and appetite for using data to inform your decision-making
- Hands-on, curious, and willing to challenge yourself and grow your scope of responsibilities over time
OUR OFFER
- Work with colleagues that lift you up, challenge you, celebrate you, and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here
- Operate with a high degree of autonomy that allows you to make an impact and meaningfully impact a critical area of our product
- Experience a flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe including the founders of Looker, Datadog, GitHub, and UiPath
- Enjoy annual offsites where the entire company co-locates to collaborate in person
- Receive a top-of-market equity and cash compensation package as well as access to a self-development budget
- Work at our prime office locations in Berlin or London for three days per week or more
OUR STANCE
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile ("we" or "us") is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates' data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile's Applicant Privacy Policy https://taktile.com/legal/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: Berlin Office
Workplace: Hybrid
About the role
Banks and fintechs use Taktile to automate critical decisions, like credit, fraud, and compliance, in real time.
We're building the infrastructure that makes financial institutions truly AI-native, and we've partnered with the Hasso Plattner Institute (HPI), a leading computer science institute in Europe, to offer a dedicated opportunity designed only for HPI students.
Starting in April 2027, you'll join one of our engineering teams for 6 months in Berlin and ship real features, with experienced engineers mentoring you along the way. Several HPI alumni already work here, from early-career engineers to senior engineers leading major parts of our product.
This program is tailored for Computer Science students eager to gain hands-on industry experience while building the foundations for a world-class engineering career.
If you have strong engineering fundamentals and want to grow fast in a team where what you build reaches customers soon after you ship it, we'd love to hear from you.
WHAT YOU'LL DO
- Depending on your final team, either work on backend components written in Python / FastAPI, hosted on an AWS serverless architecture, or work on React/Typescript front-end components, or a combination of both!
- Engage actively in team rituals such as daily syncs, planning sessions, demos, and technical deep-dive discussions.
- Grow as an individual and accelerate your career by learning from our experienced team, contributing to a foundational layer of the product, and joining cross-team learning groups.
REQUIREMENTS:
- Taktile is a hybrid company that requires working 3 days/week from our Berlin HQ in Germany.
- Fluency in English, both written and spoken, is essential as we operate in a remote environment requiring clear and effective communication.
- Strong engineering fundamentals with a passion for simplicity and precision.
- Availability for a 6-month full-time internship.
REQUIRED EXPERIENCE
- Fantastic Computer Science fundamentals. Data structures, algorithms, networking, distributed systems, databases, and everything in between!
IDEAL, BUT NOT REQUIRED
- Exposure to AWS, especially Lambda.
- Experience with frontend development - React or similar frameworks.
OUR OFFER
- Work with colleagues who lift you up, challenge you, celebrate you, and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a MacBook Pro as well as cutting-edge hardware.
OUR STANCE
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism, and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
ABOUT TAKTILE
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents.
With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding.
Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
Through this exclusive partnership with Taktile, HPI students have the unique opportunity to gain industry experience in a high-growth startup environment while continuing their education among some of Europe’s brightest technical minds.
ABOUT YOUR EMPLOYMENT.
Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
YOUR PRIVACY
Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
HOW WE USE YOUR DATA
We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
LEGAL BASIS (EU/UK APPLICANTS)
We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
RETENTION
If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
YOUR RIGHTS
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
AUTOMATED DECISION-MAKING
We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
INTERNATIONAL TRANSFERS
Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com http://taktile.com
Location: Iasi Office; Berlin Office
Workplace: Hybrid
ABOUT THE ROLE
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for students with a passion for distributed systems who want to turbocharge their career. If you’re ambitious, have strong engineering fundamentals, and want to grow as a software engineer, then this role is for you!
WHAT YOU'LL DO
- Depending on your final team, either work on backend components written in Python / FastAPI, hosted on an AWS serverless architecture, or work on React/Typescript front-end components, or a combination of both!
- Engage actively in team rituals such as daily syncs, planning sessions, demos, and technical deep-dive discussions.
- Grow as an individual and accelerate your career by learning from our experienced team, contributing to a foundational layer of the product, and joining cross-team learning groups.
REQUIREMENTS:
- Taktile is a hybrid company that requires working 3 days/week from our Berlin HQ in Germany or our Engineering Hub in Iasi, Romania.
- Fluency in English, both written and spoken, is essential as we operate in a remote environment requiring clear and effective communication.
- Strong engineering fundamentals with a passion for simplicity and precision
REQUIRED EXPERIENCE
- Fantastic Computer Science fundamentals. Data structures, algorithms, networking, distributed systems, databases, and everything in between!
IDEAL, BUT NOT REQUIRED
- Exposure to AWS, especially Lambda.
- Experience with frontend development - React or similar frameworks.
OUR OFFER
- Work with colleagues who lift you up, challenge you, celebrate you, and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a new Apple MacBook Pro as well as cutting-edge hardware.
OUR STANCE
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
ABOUT TAKTILE
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents.
With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding.
Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
ABOUT YOUR EMPLOYMENT.
Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
YOUR PRIVACY
Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
HOW WE USE YOUR DATA
We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
LEGAL BASIS (EU/UK APPLICANTS)
We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
RETENTION
If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
YOUR RIGHTS
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
AUTOMATED DECISION-MAKING
We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
INTERNATIONAL TRANSFERS
Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com http://taktile.com
Location: Berlin Office; Iasi Office; London Office; Dublin
Workplace: Hybrid
ABOUT THE ROLE
Banks and fintechs use Taktile to automate critical decisions, like credit and risk, in real time. We're building the infrastructure that makes financial institutions truly AI-native, and the backend is where the hard problems live.
We're growing rapidly with enterprise customers across banking and insurance, and we're looking for a Senior Backend Engineer to join Team Atlas : a small, high-ownership team focused on the data infrastructure powering our feature computation platform.
You'll own critical systems end-to-end, and your decisions will shape the product.
WHAT YOU'LL DO
- Build and operate backend services in Python on AWS — Lambda functions, DynamoDB, Aurora, and event-driven pipelines that handle real production traffic. You'll leverage agentic AI tools as part of your daily workflow.
- Tackle hard backend problems — latency, reliability, and scale are everyday concerns.
- Own your systems end-to-end: from architecture and implementation to deployment, monitoring, and incident response.
- Make key architectural decisions — you'll have real authority over how things are built, not just what gets built.
- Raise the bar for the team through code reviews, mentoring, and improving our development tooling and processes.
- Work directly with Product and Design to shape what we build next.
REQUIREMENTS
- At least 7 years of professional software engineering experience, with a proven track record of leading complex projects in a senior capacity (2+ years).
- Deep expertise building backend systems on cloud platforms, we use AWS.
- Strong system design skills — you're comfortable making architectural trade-offs and defending them.
- Depth in at least one of these areas: data pipelines and storage, event-driven architectures, caching and performance, or serverless systems. You don't need all of them.
- Strong communication and collaboration skills, with the ability to align technical and non-technical stakeholders on a shared vision.
- The ability to work in a hybrid model from our Berlin HQ, the London office, or the Iasi hub. Please note that relocation assistance is not provided for this role.
IDEAL, BUT NOT REQUIRED
- Python, FastAPI, Apache Iceberg, AWS Athena, AWS Glue, or Apache Spark
- Streaming / real-time data pipelines (Kinesis)
- Multi-level caching strategies (Redis, DynamoDB, in-memory)
- Serverless at scale (Lambda, SAM, CloudFormation)
OUR OFFER
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Receive a new Apple MacBook Pro, as well as meaningful home office set-up.
OUR STANCE
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
ABOUT US
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents.
With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding.
Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo.
With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: New York Office
Workplace: Hybrid
Taktile is building the infrastructure that enables financial institutions to become truly AI-native. As our customer base grows, we're looking for a Director of Forward Deployed Engineering to lead our NORAM FDE organization and scale how we deliver complex AI and decisioning solutions into production.
This is a hands-on leadership role for someone who has led teams of Forward Deployed, Implementation, or Delivery Engineers through complex enterprise deployments. You’ll lead a team of 15-20 FDEs while also acting as a senior technical leader on our most challenging customer engagements. You’ll help define the operating model, tooling, and standards that allow an FDE-led delivery organization to move quickly while consistently delivering production-grade solutions and measurable customer value.
What You'll Do as Director, Forward Deployed Engineering
- As a coach:
- Lead a team of 15-20 FDEs in our NORAM region to ensure signed contracts are delivered in production with solid, measurable business value.
- Own the Quarterly Go-live ARR metric for NORAM region.
- Own team operations e.g. monitor signed contracts backlog, manage implementation pipeline, assign project staffing, monitor team capacity, review project milestones, evaluate and sign off project outcomes, etc.
- Scale our FDE-led delivery motion by working closely with Engineering and Product teams to build and maintain the FDE tooling library and ensure flexibility, reusability, and maintainability in the FDE operating system layer.
- Advocate for your team's priorities with Product and Engineering leaders, securing the resources to unblock and accelerate key implementations.
- Hire and develop FDEs to keep pace with the business.
- As a player:
- Act as principal FDE and solution architect on our most complex deployments, owning enterprise, production-grade design.
- Bring technical expertise and authority to lead problem solving sessions with customers' technical teams and Taktile internal engineering teams.
- Provide sharp signal on product-market fit, product gaps, and enhancements back to Product and Engineering
- Remain genuinely hands-on - platform configuration, AI-agent training and evals- and step into delivery work when a project needs it.
About You
- You, first and foremost, truly believe in the FDE-led AI delivery motion. You want to be part of building and running an industry-best FDE team that implement enterprise production-grade AI solutions highly efficiently and at-scale.
- You have 10+ years of experience as an Implementation Engineer, Forward Deployed Engineer, Solution Engineer or an equivalent position within a B2B SaaS company.
- You've led large, multi-quarter enterprise implementations- seven-figure ARR, staffed by cross-functional teams.
- You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.
- You've managed a team (5+ reports) and can grow one.
- You're still sharp in production Python and SQL, and fluent with REST APIs, batch data pipelines, and data-warehouse integrations.
- You're bilingual in tech and business: you go deep with engineers and talk value and trade-offs with executives.
- You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to advocate for customers' successes while maintaining Taktile solution and system principles.
- You can work from our NYC office at least three days per week.
Ideal Qualifications (but not required)
- You have experience in building AI applications within financial services
- You have experience in applying and optimizing statistical and machine learning models to solve business problems.
- You have first hand experience in at least one of our core use cases: business onboarding, business loan underwriting, insurance claim processing, and financial crime / fraud / AML investigation.
- You have experience with at least one of the major cloud platforms (AWS, Azure, GCP).
What We Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Make an impact and meaningfully shape an early-stage company.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Use the equipment of your choice including meaningful home office set-up.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile ("we" or "us") is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates' data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile's Applicant Privacy Policy https://taktile.com/legal/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: New York Office
Workplace: Hybrid
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Head of Legal.
Taktile's legal function already has real groundwork in place: core contract templates exist and two fractional GCs covering the US and EU have kept the essentials running and structured. That foundation is what makes this such a compelling opportunity: you're not starting from a blank page, you're taking something well-started and building it into the legal team and function that matches where Taktile is headed next.
As Taktile's first dedicated in-house legal leader, you'll own that next chapter: deciding what scales as-is, what needs to evolve, and when and how to build out a team as the company's growth demands it. You'll work closely with the CEO and leadership team as a genuine strategic partner, with a direct line of sight into the biggest decisions the company makes, including deal structure, new markets, and product risk, while also staying close enough to the ground to draft the NDA, review the vendor contract, and answer the HR question yourself. That combination is what makes this role compelling: you get the influence of a strategic leadership seat and the satisfaction of tangible, immediate impact, without months of layers between a decision and getting it done.
If you've been waiting for the chance to take a legal function with real momentum and shape what it becomes, including designing the team around it, this is that chance.
What you'll do
Design the function's next chapter. Build on the existing foundation of templates, the in-progress Ironclad rollout, and the structure the US and EU fractional GCs have put in place, then decide what evolves, what gets automated, and what a growing team should own versus what stays with outside counsel. You set the roadmap for where legal at Taktile goes from here.
Build and lead the team. As Taktile grows, legal needs to grow with it. You'll make the call on when and who to hire, and design a team structure that fits Taktile's actual trajectory rather than a generic org chart.
Own commercial contracting. Draft, review, and negotiate customer agreements (including with banks and financial institutions, which come with their own procurement and vendor-risk expectations), vendor contracts, partnership agreements, and NDAs. Refine the existing templates and playbooks so the business can increasingly self-serve on lower-risk paper, freeing you up for the work only you can do.
Help define how AI decisioning gets regulated. Work with Taktile's compliance function and outside regulatory counsel on how banking, lending, and AI/model-risk regulations intersect with the product and with regulated customers. This is a genuinely emerging area where your read on the landscape will directly shape company strategy.
Support a growing global team. Taktile operates through a US LLC, a German GmbH, a UK Ltd, a Romanian SRL, and LATAM contractors under the LLC. Partner with HR on offer letters, policies, and employment questions across these entities, bringing in local counsel where it adds the most value.
Advise leadership on risk and strategy. Be a real business partner to the CEO and leadership team, helping them see around corners on legal risk, weigh in on deal structure, and think through the legal implications of new products, partnerships, and markets as Taktile grows.
Set the company's data privacy posture. Own the company's baseline data privacy program (including GDPR given the European entities) and coordinate with specialized privacy counsel on more complex questions.
Stay close to the business. Answer the “can we do this?” questions from sales, HR, and product as they come up. You'll always know exactly what's happening across the company, because you're the person everyone comes to.
What we're looking for
- 8+ years of relevant legal experience, including meaningful time in-house, ideally with some exposure to AI, fintech, financial services, SaaS, or another regulated/high-growth environment.
- Direct experience building or significantly scaling a legal function and team. You've taken a function from an early or lean stage to something more structured and can point to what you built.
- Strong commercial contract drafting and negotiation skills; comfortable being the primary negotiator on customer and vendor paper.
- Working knowledge of, or genuine excitement to quickly build, expertise in financial services regulatory considerations relevant to AI-driven decisioning (credit, lending, model risk, fair lending concepts).
- Experience supporting employment matters across multiple jurisdictions or entities, or a track record of picking up new jurisdictions quickly and knowing when to bring in local counsel.
- JD and active bar membership in at least one US state.
- An entrepreneurial, high-ownership mindset, energized by taking a function with a real foundation and building it into the next thing, including hiring and leading a team.
- Sound judgment about when to solve something yourself versus when to route it to outside counsel, and confidence managing that outside counsel relationship as a true business owner would.
What success looks like in the first year
You've taken the existing foundation of templates and the structure the fractional GCs built, and evolved it into a function that reflects your judgment: a clearer contracting process, refined guardrails, and a concrete point of view on the legal team Taktile needs next, including your first hire or a clear plan for one. Leadership treats you as a core strategic voice in the room for major decisions. And the day-to-day runs smoothly on your watch, with NDAs turned around quickly, offer letters correct and on time, and routine questions answered fast: proof that you can build for the long term while nailing
the fundamentals every single day.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile ("we" or "us") is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates' data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile's Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com
Location: Berlin Office; Iasi Office; London Office; Dublin
Workplace: Hybrid
About the role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Senior Full-Stack Engineer to join our Agent team.
We are building a platform for creating, publishing, and executing AI-powered agents that help teams automate complex workflows in financial services. The Agents team owns the agent execution runtime, tool orchestration, and platform infrastructure that makes this possible, including the conversational copilot experiences built on top of it across the product.
We are hiring a Full-Stack Engineer to help build and ship production features across this entire stack, from the agent runtime and tool orchestration layer in the backend, to the conversational copilot experiences users interact with every day. You'll work alongside experienced engineers, contribute to real product impact from day one, and grow your skills in a fast-moving, high-ownership environment.
What You'll Do
- Build and ship features end-to-end for Taktile's AI agent platform: backend in Python (FastAPI) on AWS serverless infrastructure, and frontend in React and TypeScript.
- Build conversational copilot experiences end to end: chat UI components, streaming responses, rich in-chat interactions, and human-in-the-loop approvals.
- Improve how agents run, how they connect to external tools, and how they behave when something goes wrong.
- Own your work end-to-end: collaborate on scope, implement, test, release, and iterate based on real usage and customer feedback.
- Use leading-edge AI tools (e.g. Claude) on a daily basis to move faster, improve quality, and build AI-native capabilities where it makes sense.
- Review pull requests with depth, improve test coverage and CI/CD, and raise the bar on reliability and engineering excellence.
- Engage actively in team rituals such as daily syncs, planning sessions, demos, and technical deep-dive discussions.
- Grow as an individual and accelerate your career by learning from experienced team members, contributing to a foundational layer of the product, and joining cross-team learning groups.
- For career growth at Taktile, this role will involve daytime ops duty and at some point joining an on-call rotation, so you need to have passion for owning systems end to end and grow your DevSecOps skills as well.
Team's tech stack
- Backend: Python (FastAPI, Pydantic)
- Frontend: React, TypeScript
- Data: DynamoDB, Postgres
- Cloud: AWS serverless (Lambda, API Gateway)
- AI: LLM orchestration, tool-use frameworks, streaming execution
Requirements
- Strong engineering fundamentals with a passion for simplicity and precision.
- Fluency in English, both written and spoken, is essential as we operate in an hybrid environment requiring clear and effective communication. Strong English skills are also crucial to efficiently interacting with AI.
- Prior industry experience building full-stack web applications (this is not an entry-level position).
- Proficiency with React and TypeScript, and experience building rich, interactive user interfaces.
- Experience with Python back-end development, building and operating RESTful APIs, and working with databases.
- Experience integrating into AWS or similar cloud providers.
Nice but not required
- Experience building chat or conversational UIs, real-time/streaming interfaces, or data visualization.
- FastAPI and Pydantic experience.
- DynamoDB or Postgres, SQLAlchemy.
- Exposure to LLM application development, agent frameworks, MCP, or building developer tools.
- Prior ops or on-call experience.
- Experience with distributed systems, async task processing, or observability tooling (tracing, metrics, logging).
OUR OFFER
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Receive a new Apple MacBook Pro, as well as meaningful home office set-up.
OUR STANCE
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
ABOUT US
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents.
With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding.
Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo.
With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: New York Office
Workplace: Hybrid
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Deployment Lead to serve as the strategic layer in our Forward Deployed Engineering (FDE) function who ensures our customers successfully implement and unlock maximum value from AI-driven decision-making.
In this pre- and post-sale hybrid role, you'll be the primary point of contact guiding enterprise customers and Taktile internal teams through highly strategic, complex, multi use case AI transformation projects. You lead strategic planning of the project, own business outcome of the solution implementation, pave path for business impact-driven footprint and revenue expansion within the account, and shape product roadmaps with first-hand industry insights.
You’ll collaborate across Taktile’s Forward Deployed Engineer (FDE), Solution, Product, and Sales teams, as well as with external partners, to support customers throughout their entire lifecycle, driving strategic outcomes and sustained impact.
This is a hybrid role in our New York City office.
About You
- Strategic Enterprise Leader – You are a strategic thinker and experienced navigator of complex enterprise deals and transformation programs. You can turn an ambitious AI vision into a credible, sequenced, and executable plan.
- Complexity Navigator – You can synthesize technical, operational, and commercial complexity, including use-case-specific pain points, value propositions, industry dynamics, vendor landscapes, stakeholder agendas, competing KPIs, and build-versus-buy considerations.
- Executive Communicator – You have the presence and judgment to engage senior and C-level stakeholders, facilitate difficult trade-offs, challenge assumptions constructively, and build alignment across business, risk, technology, data, and AI teams.
- Commercially Minded – You can identify where AI can create material business value, build quantified success metrics and ROI frameworks, and connect delivery outcomes to adoption, expansion, and long-term account value.
- Delivery Leader – You can structure and lead high-stakes pilot and proof-of-value programs, anticipate risks, unblock decisions, and keep cross-functional teams aligned on scope, quality, timelines, and expected impact.
- AI-Native – You are familiar with modern AI and LLM capabilities, limitations, evaluation approaches, governance considerations, and the requirements for deploying trusted AI in regulated environments. You use AI tools every day to do your own work faster and better, and you expect to bring that way of working to customers.
- Technically Hands-On – You understand applied AI, data, and integration concepts deeply enough to make solution choices yourself, not just referee them. You don’t need to be a software engineer, but you are comfortable reading a decision flow, digging into data, and building a rough prototype or demo with modern AI tooling. Solutions Engineers and Forward Deployed Engineers own production implementation; you can follow them all the way into the details.
- Low-Ego, High-Ownership – You are hands-on where your judgment has the greatest leverage, collaborate effectively across functions, and want to build with customers and teams—not advise from a distance.
- Experienced – You have 5-10 years of experience in enterprise technology, strategy consulting, digital or AI transformation, technical sales, complex delivery, or a similarly demanding customer-facing environment, including leadership of large accounts or programs.
- Mobile – You are willing to travel up to 30% of the time.
What You’ll Do
- Shape high-impact AI transformations
- Partner with Account Executives and Solutions Engineers early in strategic enterprise opportunities to qualify the opportunity, shape account strategy, and build credibility with executive stakeholders.
- Lead use-case discovery and prioritization workshops that assess potential business impact, transformation potential, feasibility, implementation risk, and time to value.
- Guide customers and internal teams to select the right landing or pilot use case, define which use cases should follow in later phases, and turn that sequence into a compelling AI-transformation roadmap.
- Lead end-to-end process-mapping workshops for the selected use case. Surface and document current-state pain points, stakeholder needs, decision flows, data and technology constraints, the target-state process, and the customer’s wish list.
- Define clear success criteria, measurable business-value metrics, and ROI frameworks that align business, risk, technology, data, and AI stakeholders before delivery begins.
- Own Taktile’s most strategic value deliveries
- Act as a senior sponsor for complex post-sale programs, ensuring delivery quality, executive alignment, measurable outcomes, and a clear path from the initial use case to scaled adoption.
- Lead pilot and proof-of-value programs in partnership with Forward Deployed Engineers. Guide solution design, evaluation methodology, performance assessment, stakeholder reviews, and the priorities for subsequent iterations.
- Translate technical results into clear business implications and present progress, trade-offs, risks, and quantified value to both customer executives and internal stakeholders.
- Accelerate revenue and product excellence
- Identify expansion opportunities based on demonstrated value and customer priorities, and shape the narrative, sequencing, and operating plan for additional use cases.
- Bring customer realities, market dynamics, and field feedback back to Product and Engineering, and turn lessons from engagements into repeatable discovery methods, delivery playbooks, ROI frameworks, and industry-specific patterns.
- Act as a force multiplier across accounts and teams by coaching colleagues on strategic problem-solving, executive communication, use-case framing, and delivery leadership.
Ideal, But Not Required
- You are a domain expert and can engage credibly in front of customers and internal teams for one or more of Taktile’s core use cases: business onboarding and KYB, business lending and underwriting, fraud or risk decisioning, or insurance claims processing.
- You have led AI, data, risk, or decisioning transformation programs within banks, insurers, lenders, or other regulated financial institutions.
- You have deep experience in one or more of Taktile’s core use cases: business onboarding and KYB, business lending and underwriting, fraud or risk decisioning, or insurance claims processing.
- You have operated at Engagement Manager, Principal, Director, Partner, or an equivalent senior level in strategy consulting, digital transformation, enterprise technology, technical sales, or customer delivery.
- You understand the financial-services technology and vendor landscape and can help customers evaluate architecture, operating-model, and build-versus-buy trade-offs.
- You have experience coaching teams, codifying best practices, and raising the quality of work across multiple strategic accounts or programs.
Our Offer
- Work on hard, meaningful problems with real-world impact.
- Receive top-of-market equity and cash compensation.
- Get access to a self-development budget that you can use to e.g. attend conferences, buy books or take classes.
- Join us onsite in our inspiring office spaces in the heart of Berlin, London or New York and travel to bi-yearly company-wide meetings around the world.
- Shape how enterprise SaaS is delivered at scale.
- Experience a truly flat hierarchy. Interact with and learn directly from founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Use the equipment of your choice including a meaningful home office set-up.About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: London Office; Berlin Office
Workplace: Hybrid
About the role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Senior Recruiter to be the face of Taktile for our future team members. Your primary responsibilities will include sourcing, recruiting, and managing the candidate journey to ensure we attract and hire exceptional talent. As a key driver of our growth, your work will directly influence the success and scalability of our operations.
This role is perfect for someone eager to play a central role in shaping Taktile's organization. We are looking for a skilled recruiter who knows how to identify and attract top talent and who thrives in the fast-moving, competitive landscape of AI.
This role is based in our London or Berlin office. We believe great recruiting is highly collaborative and relationship-driven, so we work together in person at least three days per week.
What You'll Do
- Own the full recruiting cycle for a portfolio of GTM roles, from role scoping with hiring managers through offer close, moving fast without sacrificing quality or candidate experience.
- Build and execute sourcing strategies tailored to each role, using LinkedIn Recruiter, AI-assisted tools, and creative outreach to reach both active and passive candidates.
- Act as a strategic partner to hiring managers, not just an executor. That means shaping job requirements, challenging assumptions, and keeping searches on track when priorities shift.
- Deliver a standout candidate experience at every touchpoint: clear communication, timely feedback, and a process that reflects Taktile's values even when we're moving quickly.
- Leverage data to drive decisions. Track pipeline health, identify drop-off points, and share regular hiring funnel updates that lead to action, not just reporting.
- Act as a strong partner and domain expert to the organization. Collaborate closely with leaders to comprehend their hiring needs and develop recruiting strategies to meet headcount targets. This person will be a senior partner to our leaders and shape our overall talent strategy.
- Contribute to how we hire, not just who we hire. Help refine our assessment frameworks, improve structured interview practices, and bring new ideas for how Taktile stays competitive in a tight talent market.
- Support employer branding and talent marketing through events, content, and community presence, making Taktile a name candidates recognize and want to join.
- Collaborate with People Ops to ensure smooth handoffs post-offer, including onboarding coordination, relocations, and visa support where needed.
Required Experience
- 5+ years of hands-on experience in proactive sourcing and talent acquisition, preferably in high-growth startups or dynamic environments.
- Deep experience hiring across GTM functions- including Account Executives, BDRs, Solutions Engineers, Forward Deployed Engineers, & Marketing. You know how to read a strong GTM candidate and how to sell a compelling opportunity to them.
- Experience partnering with leaders throughout the recruiting process, acting as a strong hiring partner and trusted advisor.
- Actively using AI tools in your recruiting workflow- whether for sourcing, outreach personalization, candidate research, or pipeline management. You stay current with the evolving recruiter tech stack and bring a point of view on how AI can make hiring smarter and faster.
- Skilled in using LinkedIn Recruiter, ATS tools, and Google Suite to streamline the recruitment process for both active and passive candidates.
- Proficient in sourcing talent across a range of seniority levels, from entry-level graduates to senior professionals.
- Expertise in conducting behavioral and competency-based interviews with a strong ability to effectively evaluate candidates’ skills, cultural fit, and potential.
- Experience managing both high-volume hiring and specialized searches for niche roles.
- Familiarity with tracking and analyzing recruitment metrics (e.g., time-to-hire, quality of hire, and source effectiveness) and using data to refine strategies and improve processes.
Ideal, But Not Required
- Experience in B2B SaaS recruitment.
- Familiarity with Ashby
Our Offer
- Make a meaningful impact by shaping a fast-growing company and creating new opportunities.
- We offer a competitive salary for this role along with an equity component as part of the total compensation package. The final compensation, including salary and equity, will be determined based on factors such as experience, qualifications, and market conditions.
- Market-led and competitive benefits package including access to a self-development budget for conferences, books, or classes.
- Join us onsite in our inspiring office spaces in Berlin, NYC, or London.
- Experience a truly flat hierarchy, interacting directly with founding team members and voicing your ideas.
- Learn from experienced mentors, including the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath.
- Join us at an early but pivotal growth stage where you can take ownership to help us achieve the right business outcomes.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it.
- We seek to actively recognize and combat racism, sexism, ableism, and ageism. We embrace and support all gender identities and expressions and celebrate love in its many forms. We won't inquire about how you identify, or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: New York Office
Workplace: Hybrid
About the role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Senior Recruiter to be the face of Taktile for our future team members. Your primary responsibilities will include sourcing, recruiting, and managing the candidate journey to ensure we attract and hire exceptional talent. As a key driver of our growth, your work will directly influence the success and scalability of our operations.
This role is perfect for someone eager to play a central role in shaping Taktile's organization. We are looking for a skilled recruiter who knows how to identify and attract top talent and who thrives in the fast-moving, competitive landscape of AI.
This role is based in our New York HQ. We believe great recruiting is highly collaborative and relationship-driven, so we work together in person at least three days per week.
What You'll Do
- Own the full recruiting cycle for a portfolio of GTM roles, from role scoping with hiring managers through offer close, moving fast without sacrificing quality or candidate experience.
- Build and execute sourcing strategies tailored to each role, using LinkedIn Recruiter, AI-assisted tools, and creative outreach to reach both active and passive candidates.
- Act as a strategic partner to hiring managers, not just an executor. That means shaping job requirements, challenging assumptions, and keeping searches on track when priorities shift.
- Deliver a standout candidate experience at every touchpoint: clear communication, timely feedback, and a process that reflects Taktile's values even when we're moving quickly.
- Leverage data to drive decisions. Track pipeline health, identify drop-off points, and share regular hiring funnel updates that lead to action, not just reporting.
- Act as a strong partner and domain expert to the organization. Collaborate closely with leaders to comprehend their hiring needs and develop recruiting strategies to meet headcount targets. This person will be a senior partner to our leaders and shape our overall talent strategy.
- Contribute to how we hire, not just who we hire. Help refine our assessment frameworks, improve structured interview practices, and bring new ideas for how Taktile stays competitive in a tight talent market.
- Support employer branding and talent marketing through events, content, and community presence, making Taktile a name candidates recognize and want to join.
- Collaborate with People Ops to ensure smooth handoffs post-offer, including onboarding coordination, relocations, and visa support where needed.
Required Experience
- 5+ years of hands-on experience in proactive sourcing and talent acquisition, preferably in high-growth startups or dynamic environments.
- Deep experience hiring across GTM functions- including Account Executives, BDRs, Solutions Engineers, Forward Deployed Engineers, & Marketing. You know how to read a strong GTM candidate and how to sell a compelling opportunity to them.
- Experience partnering with leaders throughout the recruiting process, acting as a strong hiring partner and trusted advisor.
- Actively using AI tools in your recruiting workflow- whether for sourcing, outreach personalization, candidate research, or pipeline management. You stay current with the evolving recruiter tech stack and bring a point of view on how AI can make hiring smarter and faster.
- Skilled in using LinkedIn Recruiter, ATS tools, and Google Suite to streamline the recruitment process for both active and passive candidates.
- Proficient in sourcing talent across a range of seniority levels, from entry-level graduates to senior professionals.
- Expertise in conducting behavioral and competency-based interviews with a strong ability to effectively evaluate candidates’ skills, cultural fit, and potential.
- Experience managing both high-volume hiring and specialized searches for niche roles.
- Familiarity with tracking and analyzing recruitment metrics (e.g., time-to-hire, quality of hire, and source effectiveness) and using data to refine strategies and improve processes.
Ideal, But Not Required
- Experience in B2B SaaS recruitment.
- Familiarity with Ashby
Our Offer
- Make a meaningful impact by shaping a fast-growing company and creating new opportunities.
- We offer a competitive salary for this role along with an equity component as part of the total compensation package. The final compensation, including salary and equity, will be determined based on factors such as experience, qualifications, and market conditions.
- Market-led and competitive benefits package including access to a self-development budget for conferences, books, or classes.
- Join us onsite in our inspiring office spaces in Berlin, NYC, or London.
- Experience a truly flat hierarchy, interacting directly with founding team members and voicing your ideas.
- Learn from experienced mentors, including the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath.
- Join us at an early but pivotal growth stage where you can take ownership to help us achieve the right business outcomes.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it.
- We seek to actively recognize and combat racism, sexism, ableism, and ageism. We embrace and support all gender identities and expressions and celebrate love in its many forms. We won't inquire about how you identify, or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com
ГибридNew York Office
ГибридNew York Office
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