Location: Tel Aviv
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Mobile
Team Lead
at Via, you’ll lead the development of product areas within our mobile apps that helps transit agencies deliver reliable and efficient service to their communities. You’ll guide a team of engineers in building something entirely new while working closely with other teams to ensure the product integrates seamlessly into Via’s ecosystem. This role offers the unique opportunity to create from the ground up while leveraging the strengths of an established platform to maximize impact.
About the Role:
Lead the development of key mobile initiatives, such as improving rider/driver app performance, reliability, and user experience across iOS and Android
Own and execute a roadmap focused on scalability (e.g. handling peak demand, optimizing app responsiveness, and reducing latency across core user flows)
Drive cross-functional projects with Product, Design, and Backend teams to launch new features end-to-end, from concept through production
Improve engineering quality and velocity by introducing better development practices, strengthening code review standards, and evolving mobile architecture
Build and grow a high-performing team by hiring, mentoring, and supporting engineers across different levels
Identify and lead improvements to team processes (e.g. release cycles, CI/CD, testing frameworks) to increase efficiency and reduce friction
Contribute to broader mobile initiatives, such as aligning on shared tooling, frameworks, and long-term platform strategy
About You:
7+ years of experience building mobile applications (iOS or Android), including experience working on production-scale apps
Proven experience leading engineering teams and delivering complex projects end-to-end
Strong understanding of mobile architecture, performance optimization, and modern development practices (e.g. CI/CD, testing, MVVM)
Comfortable working across mobile, backend, and product domains to deliver cohesive solutions
Collaborative and pragmatic, able to balance speed with quality and make thoughtful trade-offs
Hands-on and detail-oriented when needed, while still operating effectively at a leadership level
Clear communicator who builds trust across teams and creates a positive, inclusive team environment
Compensation and Benefits
Our product impacts millions of users around the world by providing alternative transportation solutions that are more efficient and accessible, helping cities become greener.
Competitive compensation package including base salary and stock options.
Health insurance with a discount for family members.
Hybrid work model and a lovely office located in the heart of Tel Aviv, Midtown, close to the light rail and train station.
Career development and growth opportunities.
Additional perks include Freefit, sports lessons, 10bis/Cibus, happy hours, team events, communities, and many more benefits.
We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best-in-class suite of products, we make transit thrive.
If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and enjoy building exceptional user experiences, we’d love to hear from you.
Ready to join the ride?
Location: New York
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Proposal Enablement Associate
, you will work to improve mobility by working with senior members of the Strategy Team to deliver thoughtful, expertly prepared proposals. You will develop a deep understanding of potential partners’ transportation challenges and goals, learn Via’s unique technical and operational strengths, and coordinate high-quality written proposals for effective shared mobility services.
What You'll Do:
Work closely with proposal managers to submit compliant proposals.
Coordinate with Via’s Legal and Finance teams to review and address detailed regulatory, financial, and compliance requirements.
Develop working knowledge of internal databases and systems in order to respond effectively to complex compliance and operational requirements, and to make informed recommendations of tools, workflows, and strategies that may improve these processes.
Work closely with Strategy Team leadership to develop new AI strategies, best practices, and tools to streamline operations and enhance efficiency.
Lead and support the continuous maintenance and improvement of documentation, processes, and knowledge management systems.
Drive top-of-the-funnel opportunity review processes, including facilitating go/no go recommendations, managing agenda for executive discussion, and reporting on outcomes.
Skillfully manage communications across internal teams and external partners.
Who You Are:
An analytical mindset and critical thinking skills are necessary, although prior legal experience is not.
Meticulous and vigilant, with a keen attention to detail.
Strong organizational and communication skills and an eagerness to help others.
A positive can-do attitude, good judgment, and the ability to effectively manage competing priorities.
Willing to wear multiple hats and work on projects of all types, big and small.
High-energy and enjoy working autonomously.
Able to independently own projects and creatively address complex administrative challenges.
Notary public commission is a plus.
Must be based in NYC and available to work from the office 1-3 days a week.
Compensation and Benefits:
All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
Pay Range: $65,000-$85,000.
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
#LI-TS2
Location: Berlin
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Strategic Account Manager
at Via, you will be the face and voice of Via for our DACH partners, both internally and externally. You'll build genuine, durable relationships with the cities, counties and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. This is a high-impact individual contributor role for someone ready to take full ownership of a strategic portfolio, on a team of talented, collaborative people passionate about making a
real impact
for those who depend on public transit every day.
What You’ll Do:
Own the success of transportation systems across your partner cities, serving as the primary point of contact for executive city and agency leadership
Drive revenue growth across your portfolio: securing renewals, expanding existing contracts, and landing upsells through negotiations with senior stakeholders to grow the business year-on-year
Act as a trusted advisor to partners, translating their needs into concrete service improvements using Via's full platform –
on-demand
,
paratransit
,
Citymapper
, and more – to make the case for better transit
Analyze service performance data on a daily, weekly, and long-term basis, turning complex datasets into clear strategic decisions that improve quality, efficiency, and growth
Advocate internally for your partners, working cross-functionally to champion new products and capabilities that expand the size and scope of their services
Who You Are:
7+ years of relevant experience in a client-facing role, whether in consulting, customer success, or a high-growth technology company
An empathetic team player who takes pride in elevating those around them, and views success as a collective effort
Quantitatively inclined and data savvy; you don't just draw conclusions from complex data sets, you use them to drive strategic decisions and influence partners and internal teams alike
An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
A reliable, motivated self-starter who doesn't just thrive in fast-paced environments but helps shape the way things are done within them
Fluency in German (C2 or native-level) and English is required; additional languages are a plus
What We Offer:
Base salary range: €110-125k, plus variable pay and equity as part of a total compensation package
Company pension scheme (bAV) with a 20% employer contribution
Urban Sports Club membership
30 vacation days a year
Weekly team lunch and breakfast
A hybrid work and a lovely office situated in the heart of Berlin, in Mitte
There has never been a more exciting time to be on the cutting edge of public mobility.
Ready to join the ride?
Location: New York City; San Francisco
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Launch Principal
, you will sit at the intersection of operational strategy and execution, launching a growing pipeline of new, complex services across markets. For each launch, you will serve as the leader of a transit network transformation; taking full ownership of the technology and operational transition, service performance, partner relationships, and a 30+ frontline team. You will be setting up Via's newest services in high-visibility markets that require building new operational systems from the ground up, not just managing existing ones. The decisions you make here will shape how the market runs for years.
This is a unique leadership and operating opportunity for anyone who is eager to lead and launch high-stakes, high-visibility, and high-impact new markets at Via. The role is excellent for a generalist looking for exposure in strategy, operations and product/technology.
This role requires a willingness to travel up to 30% of the time.
About the Role:
Launch & Service Performance
Own and manage launch of new Via services, from technology implementation to operational setup
Define and manage against KPIs spanning on-time performance, rider satisfaction, safety, and cost efficiency
Translate weekly and monthly performance data into decisions
People Leadership
Lead a 30+ team of field operators and drivers during the launch transition, including hiring, coaching, performance management, and culture setting
Build an operation where people feel accountable, supported, and proud of what they're delivering
Hire, develop and train frontline leaders who will run the long-term operations
Partner & Stakeholder Management
Own Via's relationship with the transit agency partner, a public entity with its own board, elected officials, and community accountability
Represent Via to community stakeholders, local officials, and riders
Operational Excellence
Drive continuous improvement across vehicle operations, maintenance protocols, and service delivery
Identify and execute cost and efficiency improvements that strengthen margin without compromising service
Product Development
Influence the product roadmap for Via's newest product lines
About You:
Minimum of 5+ years of experience in operations, consulting, strategy, tech or a field with meaningful client accountability and a demonstrated ability to lead big projects and develop teams
Ownership mentality: You get things done. You plan ahead, manage risks and design processes that prevent things from going wrong and, if they still do, you find what’s going wrong, own it, and fix it
Leadership instinct and experience: You know how to motivate and inspire individuals, from drivers all the way to a transit agency’s CEO
Effective at managing multiple tasks simultaneously: You can delegate, prioritize, and take responsibility.
Attention to detail and operational judgment: No detail is too small, and nothing gets passed you. You're equally comfortable in a spreadsheet as in the field
Partner and stakeholder sophistication: You know how to manage relationships that are complex, high-stakes, and not fully in your control
Mission alignment that goes beyond the talking points: You embrace that Via's partners are public agencies serving communities that often don't have other options
Flexible and adaptable: You love the challenge of adapting to change rapidly and making things work on the fly
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $120,000-$165,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans, 401K matching, catered lunch on Wednesdays, and many other perks.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: New York City
At Citymapper (a Via company), we’re on a mission to help make complex cities more accessible to everyday users. Our application transports millions of people in hundreds of cities around the world by giving them access to the most current and sophisticated transportation options available. We make getting around your favourite city easy, so that you can enjoy the ride.
As
Strategy & Operations Manager
at Citymapper, you’ll lead the team of analysts who deliver the high-quality transport data behind our product. Every route, departure time, and disruption alert in the app depends on their work and shapes the Citymapper experience for millions of users every day.
This is a hands-on, leadership-first role: you’ll coach and develop your team, remove blockers, and create the conditions for them to do their best work. Working closely with Product, Engineering, and Commercial teams, you’ll keep the team focused on what matters most to our users and the business, ensuring their work goes beyond maintaining data quality to actively improving the Citymapper experience and driving product growth.
What You’ll Do
Lead, coach, and develop a high-performing team of analysts, creating an environment where people can do their best work.
Own data strategy and quality across your international portfolio, helping users rely on Citymapper every day.
Partner with Product, Engineering, and Operations to set priorities and deliver improvements.
Shape the team’s tools, workflows, and automation, including how AI can improve quality, efficiency, and scale.
Turn complex datasets into actionable insights that inform decisions and improve the product.
Support key delivery initiatives, coordinating across teams to keep work moving.
Co-own product metrics related to data quality and the end-user experience, using them to identify opportunities and measure progress.
Who You Are
A strong operator:
You have experience in operations, technical, or generalist roles. You're comfortable juggling competing priorities, working across teams, and finding a path forward when things aren't straightforward.
Technically comfortable:
You can engage with data and product work, dive into unfamiliar topics, and earn your team's trust without needing to be the most technical person in the room.
A natural people leader:
You know how to motivate people, give constructive feedback, and create an environment where your team can do their best work.
A strong project manager:
You can keep multiple workstreams organized, maintain momentum, and stay on top of the details.
A clear communicator:
You build trust quickly across teams and are equally comfortable in an engineering discussion or a commercial conversation.
Bonus points
if you have experience working with data, Python, and/or common transit data formats (GTFS, TransXChange, SIRI, HAFAS, etc.). It's not required, though. Curiosity and a willingness to learn matter more to us than checking every box on the job description.
What We Offer
Salary Range: $100,000-$115,000. Total compensation also includes equity. Final salary will be determined by the candidate’s experience, knowledge, and skills.
Comprehensive health coverage, with low-cost dental and vision plans.
A 401(k) with company match and vesting.
Fully paid parental leave for new parents, with extended leave options.
Additional benefits (mental health, pet insurance, and other wellness perks).
20 days of paid time off (PTO) annually.
Hybrid work from our New York office, with weekly team lunches.
There has never been a more exciting time to be at the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: New York City
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
T
echnical Recruiter, Principal
at Via, you will directly shape the future of the company by identifying and championing the engineers and product builders who will drive our next phase of global growth. Our Talent team does far more than traditional recruiting: we are the stewards of Via’s technical leadership pipeline, partnering closely with engineering and product hiring managers across the world to define what great looks like and ensure we keep the bar high. We operate with speed, autonomy, creativity, and the conviction that exceptional people are the engine of every breakthrough at Via.
About the Role:
Own the full hiring strategy for your
teams
, from defining the profile of a great hire to building the sourcing plan that gets you there
Partner closely with engineering managers, tech leads, and product leaders to deeply understand what they're building, challenge assumptions about what great looks like, and shape a rigorous process that consistently leads to the right hire
Build and maintain proactive, high-quality candidate pipelines that reflect both the talent market and Via’s
future
needs
Run fast, thoughtful, and innovative recruiting processes that give candidates a best-in-class experience and reflect the ambition and pace of Via's engineering culture
Develop a sharp point of view on the technical talent market, spotting patterns, sharing insights with hiring teams, and constantly looking for ways to raise the bar on how we hire
About You:
8+ years of relevant work experience in a technical recruiting role, with a track record of sourcing and closing top-tier software engineers across the seniority spectrum
A solid understanding of the software development lifecycle and how engineering teams operate; you don't need to be an engineer, but you need to speak the language credibly
Exceptionally smart, gritty, and resourceful, as your previous experience matters less to us than your ability to think on your feet and get things done
Naturally curious and always learning; you want to understand the why behind decisions and enjoy contributing ideas, not just executing on a problem
Steady, optimistic, and solution-oriented in every situation; we are Via’s culture carriers
Energized by ambiguous, complex challenges that require good judgment and thoughtful problem-solving
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $130,000 - $160,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: London
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Talent Acquisition Partner, Engineering
at Via, you will directly shape the future of the company by identifying and championing the engineers and product builders who will drive our next phase of global growth. Our Talent team does far more than traditional recruiting: we are the stewards of Via’s technical leadership pipeline, partnering closely with engineering and product hiring managers across the world to define what great looks like and ensure we keep the bar high. We operate with speed, autonomy, creativity, and the conviction that exceptional people are the engine of every breakthrough at Via.
About the Role:
Own the full hiring strategy for your
teams
, from defining the profile of a great hire to building the sourcing plan that gets you there, with a particular focus on the London and broader European talent market
Partner closely with engineering managers, tech leads, and product leaders to deeply understand what they're building, challenge assumptions about what great looks like, and shape a rigorous process that consistently leads to the right hire
Build and maintain proactive, high-quality candidate pipelines, drawing on London’s world-class engineering community, that reflect both the talent market and Via’s
future
needs
Run fast, thoughtful, and innovative recruiting processes that give candidates a great experience and reflect the ambition and pace of Via's engineering culture
Develop a sharp point of view on the technical talent market - spotting patterns, sharing insights with hiring teams, and constantly looking for ways to raise the bar on how we hire
About You:
3+ years of relevant work experience in a technical recruiting role, with a track record of sourcing and closing top-tier software engineers across the seniority spectrum
A solid understanding of the software development lifecycle and how engineering teams operate; you don't need to be an engineer, but you need to speak the language credibly
Exceptionally smart, gritty, and resourceful as your previous experience matters less to us than your ability to think on your feet and get things done
Naturally curious and always learning; you want to understand the why behind decisions and enjoy contributing ideas, not just executing on a problem
Steady, optimistic, and solution-oriented in every situation; we are Via’s culture carriers
Energised by ambiguous, complex challenges that require good judgment and thoughtful problem-solving
Compensation and Benefits:
Becoming part of a company that was awarded for its commitment to social good:
We are one of 17 Ventures That Embody the U.N.’s 17 Sustainable Development Goals
Inc. Magazine’s “Best in Business” Awardee in the software category for Companies That Put Purpose Before Profit
Competitive compensation including equity
A spacious office near Chancery Lane, where you can enjoy weekly team lunches
Comprehensive health scheme offered through AXA
Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents
Cycle to Work Scheme - multiple options via Green Commute Initiative (GCI)
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Berlin
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Principal Account Manager
at Via, you will be the face and voice of Via for our DACH partners, both internally and externally. You'll build genuine, durable relationships with the cities, counties and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. This is a high-impact individual contributor role for someone ready to take full ownership of a strategic portfolio, on a team of talented, collaborative people passionate about making a
real impact
for those who depend on public transit every day.
What You’ll Do:
Own the success of transportation systems across your partner cities, serving as the primary point of contact for executive city and agency leadership
Drive revenue growth across your portfolio: securing renewals, expanding existing contracts, and landing upsells through negotiations with senior stakeholders to grow the business year-on-year
Act as a trusted advisor to partners, translating their needs into concrete service improvements using Via's full platform –
on-demand
,
paratransit
,
Citymapper
, and more – to make the case for better transit
Analyze service performance data on a daily, weekly, and long-term basis, turning complex datasets into clear strategic decisions that improve quality, efficiency, and growth
Advocate internally for your partners, working cross-functionally to champion new products and capabilities that expand the size and scope of their services
Who You Are:
7+ years of relevant experience in a client-facing role, whether in consulting, customer success, or a high-growth technology company
An empathetic team player who takes pride in elevating those around them, and views success as a collective effort
Quantitatively inclined and data savvy; you don't just draw conclusions from complex data sets, you use them to drive strategic decisions and influence partners and internal teams alike
An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
A reliable, motivated self-starter who doesn't just thrive in fast-paced environments but helps shape the way things are done within them
Fluency in German (C2 or native-level) and English is required; additional languages are a plus
What We Offer:
Base salary range: €110-125k, plus variable pay and equity as part of a total compensation package
Company pension scheme (bAV) with a 20% employer contribution
Urban Sports Club membership
30 vacation days a year
Weekly team lunch and breakfast
A hybrid work and a lovely office situated in the heart of Berlin, in Mitte
There has never been a more exciting time to be on the cutting edge of public mobility.
Ready to join the ride?
Location: New York City
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Strategy & Operations Principal,
you will lead a diverse array of projects directly impacting Via’s Operations. You will set strategy, develop partnerships, lead end-to-end projects, and own outcomes across financial and operational analyses, process improvement, new product development and launch, and more. You will work across Via’s business portfolio to drive continuous improvement and innovation in transit services around the world.
**This role is based in NYC with a 3x per week office requirement.**
What You’ll Do:
Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies
Lead the frontline
:
Directly manage, mentor, and motivate a team of hourly specialists tasked with executing core daily workflows
Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via’s operations
Operational excellence: Manage essential aspects of daily operations to ensure successful service launches and smooth ongoing operations
Analyze and optimize: Conduct frequent analysis of operational data to track team performance, measure the impact of workflow changes, and support data-driven decision making
Cross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders
Who You Are:
Experienced operations manager, with at least 6 - 10 years of experience and hold a Bachelor's degree
You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
Have a Bachelor’s Degree with a record of exceptional academic achievement
Effective communicator: You excel in conducting complex analyses and can distill key insights for various audiences, with a knack for finding the right tone
Project ownership: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner
Collaborative team player: Skilled at generating buy-in and working effectively within a multi-team, multi-geography organization.
You are an experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams
You are a detail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously
You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
You are a problem solver; you don’t accept the status quo and are always looking for creative solutions
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $130,000 - $165,000 / year
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Paris
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As the
VP of Partnerships
, you will set the strategic vision and lead Via's commercial and partnership efforts across
France & the Benelux
region. You'll be responsible for driving growth, deepening relationships with public transport authorities and private partners, and shaping mobility ecosystems that are inclusive, sustainable, and tech-enabled. This is a senior leadership role with significant influence on regional strategy, market positioning, and cross-functional alignment.
What You’ll Do:
Develop and execute a comprehensive regional strategy to expand Via’s footprint across France and Benelux, aligning business objectives with local market dynamics and government priorities.
Lead and inspire high-performing commercial teams, fostering a customer-centric culture focused on maximizing new business, renewals, expansions, revenue growth, and
long-term impact.
Serve as a trusted executive advisor to public transport authorities and private operators, translating complex mobility challenges into strategic opportunities across Via's full platform — on-demand, paratransit,
Citymapper
, and more.
Collaborate closely with global and regional Product, Finance, Expansion, and Marketing teams to tailor offerings, drive innovation, and maintain competitive advantage.
Represent Via externally as a thought leader in mobility and transportation, engaging in industry forums, public speaking, and strategic partnerships.
Actively research the competitive landscape — identifying market, product, and pricing trends — and succinctly share findings with key stakeholders to ensure that we’re always one step ahead
Who You Are:
15+ years of experience in sales, business development, or strategy, with a proven ability to win in enterprise, government, infrastructure, or tech-enabled services; a background in public transport or mobility is a strong plus
Fluency in French and English is required; Dutch language skills are highly desirable, but not a must.
Proven track record of leading cross-functional teams and driving revenue growth in complex, regulated markets.
Exceptional strategic thinker with strong commercial acumen and the ability to balance long-term vision with short-term execution.
Outstanding communicator and negotiator, skilled at engaging C-level executives, government officials, and diverse stakeholders.
Demonstrated ability to build and maintain trusted partnerships in the public sector, navigating procurement, funding, and policy landscapes.
Superb commercial intuition and exceptional judgment — you know when to push and when to yield in maximizing the value of a potential deal
Passionate and relentless about growth; you’re not deterred by setbacks and enjoy the process of building high-value relationships over time
Willingness to travel frequently (25-50%) across the region to meet with partners and stakeholders.
What We Offer:
Joining a global employer with over 750 mobility deployments in 50+ countries
Becoming part of a company that was awarded for its commitment to social good
25 days of vacation per year + RTT
Access to meal vouchers through Swile
Medical, disability, and life insurance are covered by Via
Competitive compensation including equity
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Berlin, Germany
Via nutzt innovative Technologien, um den Transport weltweit zu revolutionieren. Von der Veränderung des täglichen Pendelns einer einzelnen Person bis zur Reduzierung des kollektiven ökologischen Fußabdrucks der Menschheit – wir haben große Ziele.
Als
Werkstudent:in im Bereich Recht
wirst du ein wichtiger Teil unseres dynamischen, globalen Rechtsteams und arbeitest eng mit einem Team hoch engagierter Anwält:innen in Europa, Israel und New York zusammen. Dabei hilfst du uns, unser Geschäft in Europa weiter auszubauen und neue Projekte auf den Weg zu bringen. Mit Unterstützung eines Mentors lernst du die vielschichtigen Aufgaben eines Syndikusanwalts kennen und erhältst gleichzeitig einzigartige Einblicke in die Rechtsabteilung eines schnell wachsenden Scale-ups.
Dies ist eine Station im Rahmen des Rechtsreferendariats mit einer Mindestdauer von 6 Monaten, idealerweise mit Start im September 2026. Die Stelle ist in Berlin angesiedelt, im hybriden Arbeitsmodell.
Deine Aufgaben:
Unterstützung bei geschäftskritischen Vertragsangelegenheiten:
Prüfung und Koordination des Vertragsabschlusses (z. B. NDAs, SaaS-Verträge, Lieferantenverträge, Mietverträge), unter Sicherstellung der Genauigkeit und Identifizierung zentraler Risiken
Unterstützung bei der Pflege und Organisation von Vertragsdatenbanken und -vorlagen
Unterstützung beim Management wichtiger regulatorischer und Compliance-Themen:
Durchführung rechtlicher und regulatorischer Recherchen in für Via relevanten Bereichen, u. a. Transportnetzwerkdienste, Gig Economy, Versicherungen, Open-Source-Daten und Datenschutzrecht
Überwachung der Einhaltung der DSGVO und anderer Datenschutzgesetze durch die Kontrolle von Auftragsverarbeitungsverträgen (DPAs) mit Lieferanten und Partnern
Unterstützung der internen Compliance und Corporate Governance von Via
Vorantreiben von Effizienz- und Prozessverbesserungen:
Aufbau von Kenntnissen interner Datenbanken und Systeme, um aus Daten Erkenntnisse für Geschäftsentscheidungen zu gewinnen
Entwicklung und Umsetzung von Maßnahmen zur Effizienzsteigerung des Rechtsteams durch Ticketing-Systeme, Dokumentenmanagement- und Ablagesysteme sowie KPI-Tracking
Führende Unterstützung bei der kontinuierlichen Pflege und Verbesserung von Formularen, Prozessen und Systemen
Unterstützung bei der Weiterentwicklung rechtlicher Prozesse zur Steigerung von Skalierbarkeit und Effizienz
Administrative Unterstützung sowie Mitarbeit an Sonderprojekten nach Bedarf
Dein Profil:
Du befindest dich aktuell im Rechtsreferendariat und bist berechtigt, eine Station bei einer internen Rechtsabteilung zu absolvieren
Erste Erfahrung mit oder Interesse an Tech-, Datenschutz- oder Regulierungsrecht; Kenntnisse der DSGVO von Vorteil
Sicherer Umgang mit internen Systemen und Daten - du kannst aus Datenbanken Erkenntnisse für Geschäftsentscheidungen ableiten
Klare und präzise Kommunikation, schriftlich wie mündlich, mit der Fähigkeit, komplexe rechtliche Konzepte für fachfremde Stakeholder verständlich zu machen
Organisiert und detailorientiert, mit der Fähigkeit, mehrere Arbeitsstränge gleichzeitig zu managen
Proaktiv und lernbereit - du übernimmst Eigeninitiative und schöpfst Energie aus der Vielseitigkeit einer internen Rechtsrolle in einem schnell wachsenden Unternehmen
Fließend in Englisch und Deutsch; weitere Sprachkenntnisse von Vorteil
Was wir bieten:
Eine Rolle mit echtem Impact: Via's Technologie bewegt täglich Millionen von Menschen weltweit - und du sorgst dafür, dass das Team dahinter reibungslos funktioniert.
Gehalt: 20 € pro Stunde
Hybrides Arbeiten in einem schönen Büro im Herzen Berlins an der Chausseestraße, wöchentliche Team-Lunches und gemeinsames Frühstück -und
ein Team, das du kennenlernen solltest
Urban Sports Club-Mitgliedschaft
Bei Via entwickeln wir Technologien, die die Mobilität auf der ganzen Welt zum Besseren verändern. Unser Fokus liegt auf dem Bereich Transit-Tech, denn wir sind überzeugt, dass die Zukunft des Transports in der geteilten, dynamischen und öffentlichen Mobilität liegt. Unser Ansatz reduziert Kohlenstoffemissionen in überlasteten Städten, verringert die Abhängigkeit von privaten Autos und ermöglicht allen Menschen den Zugang zu effizienten und erschwinglichen Möglichkeiten der Fortbewegung.
Bereit für die Fahrt?
Wir wertschätzen Vielfalt und begrüßen alle Bewerbungen unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität
#LI-RB1 #LI-Hybrid
#LI-RB1
Location: Berlin, Germany
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Working Student, Legal
(Legal Trainee or Rechtsreferendar:in) you will be a critical member of our dynamic and global legal team, working closely with a team of highly dedicated lawyers in Europe, Israel, and New York. You will help us grow our business in Europe and continue to launch new projects. Supported by a mentor, you will get to know the multi-layered tasks of an in-house lawyer, as well as gain a unique insight into the legal department at a high-growth scale-up.
For the Legal Trainee (Rechtsreferendar) track, this is a minimum 6-month "Rechtsreferendariat-Station," ideally starting in September 2026. The role is based in Berlin in a hybrid setup.
About the role:
Support business-critical contracting:
Review and coordinate completion of contracts (e.g. NDAs, SaaS agreements, vendor contracts, lease agreements), ensuring accuracy and flagging key risks
Help maintain and organise contract databases and templates
Assist with managing key regulatory and compliance matters:
Conduct legal and regulatory research across areas relevant to Via's business, including transportation network services, gig economy, insurance, open source data, and data privacy laws
Track compliance with GDPR and other data privacy laws through oversight of Data Protection Agreements (DPAs) with vendors and partners
Support Via's internal compliance and corporate governance
Drive improvements in efficiency and process:
Develop a working knowledge of internal databases and systems in order to pull insights from data in making business decisions
Develop and implement ways of improving the efficiency of the legal team through ticketing systems, document management and filing systems, and KPI tracking
Lead and support the continuous maintenance and improvement of forms, processes, and systems
Assist with the development of legal processes to enhance scalability and efficiency
Provide administrative support and assist with special projects, as needed
About You:
Currently completing your legal study or Rechtsreferendariat (eligible to undertake a station placement with an in-house legal team)
Some exposure to or interest in tech, data privacy, or regulatory law; familiarity with GDPR is a plus
Comfortable working with internal systems and data — you're able to pull insights from databases to support business decisions
A clear and precise communicator, both written and verbal, who can translate complex legal concepts for non-legal stakeholders
Organised and detail-oriented, with the ability to manage multiple workstreams at once
Proactive and eager to learn — you take initiative and are energised by the variety of an in-house legal role at a fast-moving company
Fluent in English and German; additional languages are a plus
What we offer:
Becoming part of a company that was awarded for its commitment to social good
Salary range: €20 an hour
Hybrid work in a lovely office in the heart of Berlin on Chausseestraße, weekly team lunches and shared breakfasts — and a
team you should get to know
Urban Sports Club membership
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
#LI-RB1 #LI-Hybrid
#LI-RB1
Location: New York, New York
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As an Engineering Manager, Mobile at Via, you’ll own a key product line and lead a team building mobile apps that power reliable, equitable and sustainable transit for communities worldwide. You’ll pair strategic leadership with end-to-end execution, shaping product direction, scaling core experiences, and driving meaningful real-world impact by building from the ground up on Via’s established platform.
About the Role:
Lead the development of key mobile initiatives, such as improving rider/driver app performance, reliability, and user experience across iOS and Android
Own and execute a roadmap focused on scalability (e.g. handling peak demand, optimizing app responsiveness, and reducing latency across core user flows)
Drive cross-functional projects with Product, Design, and Backend teams to launch new features end-to-end, from concept through production
Improve engineering quality and velocity by introducing better development practices, strengthening code review standards, and evolving mobile architecture
Build and grow a high-performing team by hiring, mentoring, and supporting engineers across different levels
Identify and lead improvements to team processes (e.g. release cycles, CI/CD, testing frameworks) to increase efficiency and reduce friction
Contribute to broader mobile initiatives, such as aligning on shared tooling, frameworks, and long-term platform strategy
About You:
7+ years of experience building mobile applications (iOS or Android), including experience working on production-scale apps
Proven experience leading engineering teams and delivering complex projects end-to-end
Strong understanding of mobile architecture, performance optimization, and modern development practices (e.g. CI/CD, testing, MVVM)
Comfortable working across mobile, backend, and product domains to deliver cohesive solutions
Collaborative and pragmatic, able to balance speed with quality and make thoughtful trade-offs
Hands-on and detail-oriented when needed, while still operating effectively at a leadership level
Clear communicator who builds trust across teams and creates a positive, inclusive team environment
Compensation and Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $215,000 - $265,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of worldclass engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
Location: New York
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Senior Mobile Cross-Platform Engineer
at Via, you'll be a core member of the rider mobile team, owning the mobile experience that millions of riders depend on every day - from booking rides and managing accounts to the underlying mobile infrastructure that makes it all work seamlessly. You'll work across both native Android and iOS and our cross-platform Flutter codebase, collaborating closely with designers, backend engineers, and product managers who care deeply about the quality of what they ship. If you're a mobile engineer who takes pride in building polished, high-performance experiences across platforms and wants to see your work used at real scale, this is the role for you.
**This is a hybrid position with the expectation that you will be onsite in NYC 2-3 days a week.**
About the Role:
Collaborate closely with designers, backend engineers, and product managers in order to deliver our high-quality, user-friendly rider application
Own the development and continuous improvement of Via's rider mobile apps across platforms - building new features across booking, account management, and the core rider journey while keeping the experience fast, reliable, and intuitive.
Work primarily in Flutter for cross-platform development while contributing to native Android and iOS codebases where needed, making pragmatic decisions about when to go cross-platform and when to go native
Architect and evolve the mobile infrastructure services that power Via's apps, making thoughtful decisions about app architecture patterns, performance optimization, and memory management that the whole team benefits from
Diagnose and resolve critical production issues under pressure, minimising disruption to riders and acting as a key line of defence when things go wrong in live environments
Mentor and guide engineers on the team - sharing your expertise across platforms, reviewing code thoughtfully, and helping others grow
About You:
5+ years of mobile development experience, with strong hands-on experience in cross-platform frameworks - Flutter experience is a strong advantage - alongside solid native development experience in Android (Kotlin) or iOS (Swift)
Comfortable working across both cross-platform and native codebases, with a good instinct for when each approach is the right tool for the job
Strong grasp of mobile app architecture patterns, performance optimization, and concurrent programming - whether that's Kotlin Coroutines, Swift’s async-await, or Dart's async patterns in Flutter
Experienced with mobile frameworks including Location Services and Google Maps API, and familiar with third-party mapping tools such as Mapbox
A natural collaborator and mentor - you take ownership of your work, share knowledge generously, and make the engineers around you better
Proactive and genuinely curious about new technologies - you don't wait to be told what to improve, and you bring energy and ideas to the team
Compensation and Benefits
(US only)
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $160,000 - $200,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans, 401K matching, catered lunch on Wednesdays, and many other perks.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: New York
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Senior Android Engineer
at Via, you'll be a core member of the rider mobile team, owning the Android experience that millions of riders depend on every day — from booking rides and managing accounts to the underlying mobile infrastructure that makes it all work seamlessly. You'll work on a product that has real, tangible impact on how people move through their cities, collaborating closely with designers, backend engineers, and product managers who care deeply about the quality of what they ship. If you're an Android engineer who takes pride in building polished, high-performance mobile experiences and wants to see your work used at real scale, this is the role for you.
**This is a hybrid position with the expectation that you will be onsite in NYC 2-3 days a week.**
About the Role:
Collaborate closely with designers, backend engineers, and product managers in order to deliver our high-quality, user-friendly rider application
Own the development and continuous improvement of Via's rider Android app - building new features across booking, account management, and the core rider journey while keeping the experience fast, reliable, and intuitive
Architect and evolve the mobile infrastructure services that power Via's apps, making thoughtful decisions about app architecture patterns, performance optimization, and memory management that the whole team benefits from
Diagnose and resolve critical production issues under pressure, minimising disruption to riders and acting as a key line of defence when things go wrong in live environments
Mentor and guide engineers on the team - sharing your expertise in Android development, reviewing code thoughtfully, and helping others grow
About You:
5+ years of hands-on Android development experience, with deep proficiency in Kotlin and strong knowledge of the Android application lifecycle - activities, fragments, view models, and services
Strong grasp of Android app architecture patterns, Jetpack Compose, and RESTful APIs. Expertise in performance optimization, memory management, and debugging complex issues.
Knowledge of concurrent programming using Kotlin Coroutines or RxJava
Experienced with Android frameworks including Location Services and Google Maps API, and familiar with third-party mapping tools such as Mapbox
A natural collaborator and mentor - you take ownership of your work, share knowledge generously, and make the engineers around you better
Proactive and genuinely curious about new technologies - you don't wait to be told what to improve, and you bring energy and ideas to the team
Compensation and Benefits
(US only)
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $160,000 - $200,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans, 401K matching, catered lunch on Wednesdays, and many other perks.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: New York City
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint — we've got huge goals.
As
Head of Risk & Insurance
, you will lead Via's insurance program, shaping its strategy, structure, and operations, as well as continuing to expand it as we take on new business lines. Reporting to the COO, you'll be close to the integral parts of the business where risk shows up first.
What You'll Do:
Own Via's insurance program end-to-end: assess our risk profile, identify the coverage we need, and put risk programs in place across the markets we operate in
Partner with senior leadership on risk strategy, including coverage decisions, alternative risk transfer (captives, self-insured retentions), and how risk and insurance figure into Via's broader operational and financial planning
Manage brokerage and carrier relationships: run renewals, evaluate quotes, negotiate terms, and select partners who can grow with us globally
Build the systems and team to manage claims and litigation efficiently: define how incidents are reported; how reserves are set; and how we run a highly effective claims management process
Develop a risk management strategy that goes beyond insurance: partner with Legal, Finance, and other internal teams to identify and reduce loss exposure
Build the internal infrastructure: put policies, processes, dashboards, and reporting in place so the rest of the company has clear visibility into our risks
Stand up the analytics that tell us whether the program is working: monitor loss ratios, claim frequency and severity, cost per mile, and retention thresholds and use them to inform every renewal
Lead, grow and develop Via’s risk team as the program scales
Who You Are:
You have built and run an insurance program before — ideally one with significant operational exposure, and ideally at a company operating across multiple jurisdictions. You know what excellent looks like because you've built it.
You have at least 10+ years of experience in risk management, insurance, or a closely adjacent function
At the same time, you’re excited to build. You thrive in ambiguity and are excited to help scale a function at a rapidly growing company
You think commercially. Insurance is both a cost to be optimized and a risk management tool to be wielded. You understand both sides and can make trade-offs that hold up to scrutiny
You are analytical and data-driven. You leverage claims, litigation, and operational insights to identify trends, evaluate risk, and drive decisions that improve outcomes and reduce costs
You are operationally minded. You know how to translate strategy into process, headcount, and tooling and how to do it in a way that scales
You are hands-on and low ego — no task is too small if it helps contributes to Via’s success
Compensation and Benefits:
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $200,000 - $300,000 / year
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Oakland, CA; San Francisco, CA
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Field Operations Manager
on Via’s Transit-as-a-Service (TaaS) Operations team, you’ll be responsible for managing operations using our innovative technology platform. You’ll manage daily operations while driving continuous improvement and growth of our services.
**This is an in-person position with the expectation that you will be onsite in Bayview, CA 3-5 days per week.**
What You’ll Do:
Ensure operational excellence and an unbelievable customer experience
Oversee operations in person, the business needs may dictate a need for early mornings or evenings at times
Manage driver supply to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectations
Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise
Respond to driver feedback and live customer issues
Diligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth
Analyze, interpret metrics/KPIs in order to identify possible inefficiencies and apply analysis to optimize operations.
Who You Are:
A socially perceptive, environmentally conscious individual who is aligned with promoting transportation equity and the reduction of carbon emissions.
A self-starter who is comfortable taking on a high level of responsibility
A driven executor with a track record of end to end ownership of a book of business, and a history of hitting KPIs and revenue goals.
A team-focused individual that takes ownership of their work and pride in their team's success.
Experienced in project management, creating and refining operational processes, and customer service. Multi-site management experience is a plus.
An outgoing and sociable leader; skilled at communicating professionally with partners, customers and driver partners from a broad range of backgrounds.
Willing to wear multiple hats and contribute on projects of all types
Fluent in English, additional languages a plus
Based in the Oakland or SF area can easily commute between operations at least 3-5 times a week
Experienced in managing (including scheduling) a team is a plus
Taking initiative and owning new projects
Comfortable with ambiguity and evolving / adapting as conditions change
Experienced in managing projects with multiple stakeholders is a plus
Bachelor’s degree is a plus
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $65,000 - 75,000 / year.
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Fort Worth, TX
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As Via's
People Operations Regional Manager,
you will be supporting our local team in Fort Worth, and a number of Via services across Texas. This position is focused on supporting our frontline employees by overseeing HR processes such as policy implementation, compliance, employee support, and real-time issue resolution, all while fostering a positive and fair workplace culture.
This is a hands-on role — we’re a one-team culture, and you’ll be rolling up your sleeves to support across the board, whether it's stepping in for a short-term project, offering guidance to an employee, or diving into new HR initiatives. Collaborating closely with Via’s core HR team, you’ll act as a trusted partner, providing a safe space for feedback and ensuring strong relationships with our employees. With great judgment, attention to detail, and a focus on process, you’ll help shape an employee experience that aligns with Via’s mission.
**NOTE: this is a 5-day a week in-person role, primarily based in our Fort Worth location with regular travel to other sites**
What You'll Do:
Own end-to-end employee lifecycle processes, including onboarding, off-boarding, pre-employment requirements, and documentation.
Manage workers’ compensation and unemployment claims, ensuring timely processing and compliance.
Serve as a trusted employee advocate, providing day-to-day support, handling inquiries and investigations, and fostering a positive, inclusive workplace culture.
Lead employee engagement and recognition initiatives to enhance overall employee experience.
Support payroll processes to ensure accuracy and compliance, administer employee benefits, including open enrollment, education, and support.
Maintain accurate employee records and ensure adherence to company policies and regulatory requirements.
Partner on recruiting efforts, including interviews, offer processes, and pre-hire screenings.
Lead sensitive employee relations matters, including terminations and required documentation.
Represent the company externally at job fairs and community events to attract talent and build brand awareness.
Act as a key liaison with local partners and vendors, supporting operational needs and strengthening relationships.
Collaborate with central HR teams to align on best practices and drive process improvements.
Who You Are:
Minimum of 3+ years of experience in HR operations, employee relations, talent acquisition or a similar role.
Experience working with unionized employee populations and understanding of collective bargaining agreements.
You’re comfortable with ambiguity and flexible in adapting to changing needs, always looking for creative solutions.
Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.).
Strong interpersonal and communication skills with the ability to handle sensitive situations effectively.
Detail-oriented and highly organized with a process-driven mindset.
Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities.
Based in the Dallas-Fort Worth area and comfortable working in person 5 days per week
Experience working with unions is a plus
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $70,000-$90,000 per year
We are proud to offer a generous and comprehensive benefits package.
Ready to join the ride?
Via is an equal opportunity employer.
New York; Must be based in NYC and available to work from the office 1-3 days a week
Berlin
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