Location: Frankfurt region
Via has the mission to improve transportation and mobility around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
City Operations Manager
on Via’s Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high-ownership, boots-on-the-ground role where you’ll lead the daily operations of our
on-demand RMV services
across the greater Frankfurt area, tackle real-time challenges, drive optimization, and ensure our riders are transported safely and reliably.
A big part of the role is optimizing how our field team and service operate: using data to quickly answer operational questions, identify opportunities, improve processes, and lead AI and automation projects. You’ll have a unique opportunity to combine hands-on operations with innovation and help shape the future of on-demand passenger transportation in the region.
This role is based in the greater Frankfurt area, with the expectation that you will be on-site at least 3 days per week
What You’ll Do:
Run daily onsite operations, ensuring safe, reliable, and accessible transportation for our riders.
Drive continuous optimization across the field team and service, leveraging data, technology, AI, and automation — including leading AI projects from idea to implementation.
Make real-time decisions on fleet, driver supply, compliance, rider needs, and unexpected issues — using data to quickly diagnose problems and keep service running smoothly.
Guide and support drivers, building strong relationships and identifying opportunities to improve field team performance.
Turn rider and community feedback into actionable improvements, using data to spot patterns and address root causes.
Act as the bridge between Via's partners, drivers, and Via central teams, quickly pulling data to answer questions, solve problems, and drive improvements.
Who You Are:
Operationally experienced
in people management, logistics, customer service, or other process-oriented work.
Relationship-oriented
and a strong communicator, able to build trust with drivers, riders, teammates, and city partners and find the right tone at every level.
Hands-on and proactive
, comfortable taking responsibility for employees, being in the field, and solving problems where they happen — even under pressure.
Data-driven, structured, and digitally savvy,
using analytics and AI tools to solve problems, prioritize effectively, and improve our services.
Tactical and strategic
, able to tackle issues in real time while thinking ahead and building solutions that prevent them from recurring.
You have a proficiency level of at least C1 in both German and English.
You have a valid drivers license in Germany, class B.
What We Offer:
Base salary range: €45-55k. Final salary will be determined by the candidate’s experience, knowledge, and skills
An international team, who stands for social impact
Company pension scheme (bAV) with a 20% employer contribution
Urban Sports Club membership
30 days of vacation per year
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Frankfurt region
Via hat die Mission, Mobilität auf der ganzen Welt zu verbessern. Von der Optimierung des täglichen Arbeitswegs einer einzelnen Person bis hin zur Verringerung des ökologischen Fußabdrucks der Menschheit – wir haben große Ziele.
Als
Field Manager (m/w/d)
im Operations-Team von Via bist Du die treibende Kraft, die unsere Services für die Menschen, die auf sie angewiesen sind, zuverlässig am Laufen hält. Dies ist eine Rolle mit hoher Eigenverantwortung und direktem Bezug zum operativen Geschäft, in der Du das Tagesgeschäft unserer
On-Demand-RMV-Services
im Großraum Frankfurt leitest, Herausforderungen in Echtzeit löst und sicherstellst, dass unsere Fahrgäste sicher und zuverlässig befördert werden.
Ein wichtiger Teil der Rolle ist die Optimierung unseres Field-Teams und Services: Du nutzt Daten, um operative Fragen schnell zu beantworten, Potenziale zu identifizieren, Prozesse zu verbessern und KI- sowie Automatisierungsprojekte zu leiten. Du hast die einzigartige Möglichkeit, operatives Tagesgeschäft mit Innovation zu verbinden und die Zukunft der On-Demand-Personenbeförderung in der Region aktiv mitzugestalten.
Diese Rolle ist im Großraum Frankfurt angesiedelt - wir erwarten, dass Du mindestens 3 Tage pro Woche vor Ort bist.
Deine Aufgaben:
Du führst das tägliche operative Geschäft und sorgst für sicheren, zuverlässigen und barrierefreien Transport für unsere Fahrgäste.
Du treibst die kontinuierliche Optimierung von Field-Team und Service voran – durch Daten, Technologie, KI und Automatisierung, inklusive der Leitung von KI-Projekten von der Idee bis zur Umsetzung.
Du triffst Echtzeit-Entscheidungen zu Fuhrpark, Fahrerverfügbarkeit, Compliance, Fahrgastbedürfnissen und unerwarteten Problemen – und nutzt Daten, um Probleme schnell zu diagnostizieren und den Service am Laufen zu halten.
Du begleitest und unterstützt unser Fahrpersonal, baust starke Beziehungen auf und identifizierst Möglichkeiten zur Verbesserung der Team-Performance.
Du wandelst Feedback von Fahrgästen und Community in konkrete Verbesserungen um, indem du mithilfe von Daten Muster erkennst und Ursachen angehst.
Du bist das Bindeglied zwischen Via's Partnern, Fahrpersonal und zentralen Via-Teams, ziehst schnell Daten heran, um Fragen zu beantworten, Probleme zu lösen und Verbesserungen voranzutreiben.
Das bringst Du mit:
Du bringst operative Erfahrung im Personalmanagement, in der Logistik, im Kundenservice oder anderen prozessorientierten Tätigkeitsfeldern mit.
Du bist beziehungsorientiert und ein starker Kommunikator, der Vertrauen zu Fahrpersonal, Fahrgästen, Teamkolleg:innen und städtischen Partnern aufbaut und auf jeder Ebene den richtigen Ton trifft.
Du bist hands-on und proaktiv, übernimmst gerne Verantwortung für Mitarbeitende, bist gerne im operativen Geschäft unterwegs und löst Probleme dort, wo sie entstehen – auch unter Druck.
Du arbeitest datengetrieben, strukturiert und digital versiert, nutzt Analyse- und KI-Tools, um Probleme zu lösen, effektiv zu priorisieren und unsere Services zu verbessern.
Du denkst taktisch wie strategisch, kannst Probleme in Echtzeit lösen und gleichzeitig vorausschauend Lösungen entwickeln, die ein erneutes Auftreten verhindern.
Du verfügst über Sprachkenntnisse in Deutsch und Englisch auf mindestens C1-Niveau.
Du hast einen gültigen deutschen Führerschein der Klasse B.
Vergütung & Benefits:
Gehaltsspanne: zwischen 45.000 und 55.000 € pro Jahr
Ein internationales Team, das für sozialen Nutzen steht
Betriebliche Altersvorsorge (bAV) mit 20 % Arbeitgeberzuschuss
Mitgliedschaft im Urban Sports Club
30 Urlaubstage pro Jahr
Es gab noch nie einen spannenderen Zeitpunkt, um an der Spitze der öffentlichen Mobilität zu stehen.
Bereit für die Fahrt?
Wir wertschätzen Vielfalt und begrüßen alle Bewerbungen unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität.
Location: London, UK
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Commercial Intern
, you'll support our
Partnerships and Partner Success
teams in London, working with our partners and services across the
UK
. You’ll gain hands-on experience across everything from prepping commercial materials to helping existing partners grow and improve their services. Along the way, you'll build practical skills, learn from supportive and passionate teammates, and help bring efficient, sustainable, and inclusive transportation to more communities worldwide.
This is a full-time internship based in London, with a minimum duration of 6 months. We are looking for someone to start as soon as possible, ideally with a start date between November 2026 and January 2027. The role follows a hybrid working model. Please note that we are unable to provide visa sponsorship.
About the Role:
Become an expert on Via — build a nuanced understanding of our tech, use cases, and best practices to support partners and internal teams effectively.
Support the Partnerships team by preparing materials, insights, and research that help them close and grow deals.
Contribute to best-in-class quality assurance by thoroughly testing new product features before partner roll-outs and drafting clear, easy-to-follow product documentation.
Set up marketing campaigns to help partners boost ridership and build compelling materials to showcase their success stories.
Analyze service performance data to support quarterly business reviews, providing partners with actionable recommendations to improve quality, efficiency, and growth.
About you:
Fluent in English; additional languages are a real plus.
A final-year undergraduate, master's student, or recent graduate with some prior work experience, eager to learn by doing.
A creative problem-solver who questions how things have "always" been done and isn't afraid to suggest a smarter way.
A clear communicator who can adapt to different audiences, with a sharp eye for detail.
Proactive, curious, and entrepreneurial — energized by a mix of commercial and technical challenges.
What We Offer:
Joining a global employer with 1,000+ mobility deployments across 40+ countries.
Becoming part of a company that was awarded for its commitment to social good:
We are one of 17 Ventures That Embody the U.N.’s 17 Sustainability Goals.
Inc. Magazine’s “Best in Business” Awardee in the software category for Companies That Put Purpose Before Profit
Base salary pay: £2,600 per month, based on a 40-hour week.
A hybrid working model and a spacious office near Chancery Lane where you can enjoy weekly team lunch and breakfast.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
#LI-RB1
Location: New York, New York
Via is a global leader in smart transportation, using technology to revolutionize mobility worldwide. Our impact ranges from transforming individual daily commutes to reducing the collective environmental cost of transit systems. We're driven by ambitious goals. This is an opportunity to join a core team reshaping how public mobility operates at scale.
We are looking for a
Head of AI Research Product
to lead the intersection of applied machine learning research and product innovation across Via's rider and transit operations platform. This role sits at the frontier of what AI can do for public transportation, not as a feature layer, but as the engine that makes the system smarter, more equitable, and more efficient for every rider and agency we serve.
This is a three-part role: innovating with lighthouse customers to pilot and pressure-test cutting-edge approaches in real-world transit environments, conducting original applied research, and driving productization of proven methods into Via's core platform.
What you'll do:
Build and lead Via's AI research product function, defining the roadmap for how machine learning advances rider experience and transit network performance.
Design and deploy reinforcement learning systems that optimize routing, pooling efficiency, and real-time dispatching, balancing rider satisfaction against vehicle utilization and transit agency cost targets.
Pioneer AlphaGo-style machine learning for transit: combine deep reinforcement learning, and tree search over high-fidelity simulations of real transit networks, training policy and value networks that discover dispatching, pooling, and network-design strategies beyond what hand-built heuristics or conventional optimization can reach.
Develop weighted ensemble models and multi-objective optimization frameworks that surface the right tradeoffs between competing system goals: wait times, cost per ride, emissions, and equity of service.
Invent personalization systems that adapt the rider mobile experience in real time, surfacing relevant trip options, proactive alerts, and dynamic pricing signals, in close partnership with the rider mobile product team.
Research and productize behavioral incentive models that increase ridership and shift demand to improve aggregation: surge smoothing mechanisms, loyalty structures, and gamified engagement grounded in behavioral economics and causal inference.
Partner with lighthouse transit agencies to co-develop and validate novel AI approaches, turning field pilots into scalable platform features.
Establish rigorous experimentation infrastructure (A/B testing, contextual bandits, offline policy evaluation) to measure the real-world impact of model changes on rider behavior and agency outcomes.
What we are looking for:
MS or PhD in a quantitative field: machine learning, operations research, statistics, applied mathematics, or a related discipline.
Deep hands-on proficiency in ML: reinforcement learning, supervised and unsupervised methods, probabilistic modeling, and optimization. Experience with AlphaGo-style approaches (self-play, Monte Carlo tree search, policy/value networks) and with large-scale real-time inference systems is a strong plus.
Genuine user empathy: you think as carefully about what a rider or agency dispatcher experiences as you do about model architecture.
Very user-minded and clear-eyed about outcomes for users. You work closely with the mobile and SaaS product teams on experimentation, and you know how to find the balance between a delightful user experience and service KPIs such as efficiency and rider experience.
Business sense and product instincts: you know how to translate a research finding into a shipped product and a shipped product into a business outcome.
Experience partnering with engineering teams to move models from research into production at scale.
Track record of working with external customers or partners to iterate on novel solutions in ambiguous, real-world conditions.
Comfort operating across research, product, and commercial contexts: you can present a model architecture to an ML engineer and a product strategy to a transit authority CEO.
Passion for building technology that makes public transit work better for everyone, especially riders in underserved communities.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $250,000 - $310,000 per year
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with a generous company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Ready to join the ride?
Via is an equal opportunity employer.
Location: New York, New York
Via is the global leader in transportation technology, powering modern, data-driven transit networks for hundreds of agency partners worldwide. Now, we are building our next frontier: AI Labs. This new, high-growth vertical combines Via’s global scale with cutting-edge artificial intelligence to build next-generation software for cities, automate complex systems, and unlock massive revenue opportunities.
As a
Business Development Associate Principal
, you will operate at the intersection of marketing and sales to support the growth of AI Labs. You will own the research and outreach strategies to generate meaningful engagement with top prospects and customers, facilitating the partnerships that bring equitable and affordable transit to communities worldwide and supercharging the public sector with AI solutions.
This is an exciting role, tasked with building a book of business for a fast-growing new vertical. You’ll play a key role in shaping the team’s approach and helping cities develop new AI solutions.
About the Role:
Build pipeline for AI Labs, a new vertical dedicated to improving how cities function.
Perform deep-dive research on accounts and individuals to create comprehensive buying committee maps and informed account plans.
Lead multi-channel outreach campaigns across email, phone, and LinkedIn to articulate the value of Via’s AI solutions.
Facilitate meetings, provide demos, qualify leads, and close deals as appropriate.
Maintain and optimize sales tools within our CRM and marketing tech stack to ensure data accuracy and process scalability.
Collaborate with commercial teams to align outreach efforts with broader sales goals and regional growth strategies.
About You:
Minimum of 3-4 years of experience in B2B marketing, account-based marketing, or a sales development (BDR/SDR) role.
Analytical mindset with the ability to use campaign data to identify what’s working and where to pivot strategy.
Proficiency in CRM and marketing automation tools to manage high volumes of outreach and research effectively.
Clear, concise communicator capable of writing professional outreach and explaining complex AI solutions simply.
Hungry to learn about AI, automation opportunities in the Public Sector, and the Via buying audience, with a proven ability to implement feedback quickly.
Resilient and team player who enjoys building relationships over time and remains undeterred by setbacks.
Compensation and Benefits:
All final pay rates and levels will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Salary Range: $90,000 -$115,000 + $10k-15k bonus target
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: New York, New York
Via is the global leader in transportation technology, powering modern, data-driven transit networks for hundreds of agency partners worldwide. Now, we are building our next frontier: AI Labs. This new, high-growth vertical combines Via’s global scale with cutting-edge artificial intelligence to build next-generation software for cities, automate complex systems, and unlock massive revenue opportunities.
As a
Partnerships Associate
, you will operate at the intersection of marketing and sales to support the growth of AI Labs. You will own the research and outreach strategies to generate meaningful engagement with top prospects and customers, facilitating the partnerships that bring equitable and affordable transit to communities worldwide and supercharging the public sector with AI solutions.
This is an exciting role, tasked with building a book of business for a fast-growing new vertical. You’ll play a key role in shaping the team’s approach and helping cities develop new AI solutions.
About the Role:
Build pipeline for AI Labs, a new vertical dedicated to improving how cities function.
Perform deep-dive research on accounts and individuals to create comprehensive buying committee maps and informed account plans.
Lead multi-channel outreach campaigns across email, phone, and LinkedIn to articulate the value of Via’s AI solutions.
Facilitate meetings, provide demos, qualify leads, and close deals as appropriate.
Maintain and optimize sales tools within our CRM and marketing tech stack to ensure data accuracy and process scalability.
Collaborate with commercial teams to align outreach efforts with broader sales goals and regional growth strategies.
About You:
Minimum of 1–3 years of experience in B2B marketing, account-based marketing, or a sales development (BDR/SDR) role.
Analytical mindset with the ability to use campaign data to identify what’s working and where to pivot strategy.
Proficiency in CRM and marketing automation tools to manage high volumes of outreach and research effectively.
Clear, concise communicator capable of writing professional outreach and explaining complex AI solutions simply.
Hungry to learn about AI, automation opportunities in the Public Sector, and the Via buying audience, with a proven ability to implement feedback quickly.
Resilient and team player who enjoys building relationships over time and remains undeterred by setbacks.
Compensation and Benefits:
All final pay rates and levels will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Salary Range: $70,000-$80,000 + $5k bonus target
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: New York, New York
Via is the global leader in transportation technology, powering modern, data-driven transit networks for hundreds of agency partners worldwide. Now, we are building our next frontier: AI Labs. This new, high-growth vertical combines Via’s global scale with cutting-edge artificial intelligence to build next-generation software for cities, automate complex systems, and unlock massive revenue opportunities.
As a
Business Development Associate
, you will operate at the intersection of marketing and sales to support the growth of AI Labs. You will own the research and outreach strategies to generate meaningful engagement with top prospects and customers, facilitating the partnerships that bring equitable and affordable transit to communities worldwide and supercharging the public sector with AI solutions.
This is an exciting role, tasked with building a book of business for a fast-growing new vertical. You’ll play a key role in shaping the team’s approach and helping cities develop new AI solutions.
About the Role:
Build pipeline for AI Labs, a new vertical dedicated to improving how cities function.
Perform deep-dive research on accounts and individuals to create comprehensive buying committee maps and informed account plans.
Lead multi-channel outreach campaigns across email, phone, and LinkedIn to articulate the value of Via’s AI solutions.
Facilitate meetings, provide demos, qualify leads, and close deals as appropriate.
Maintain and optimize sales tools within our CRM and marketing tech stack to ensure data accuracy and process scalability.
Collaborate with commercial teams to align outreach efforts with broader sales goals and regional growth strategies.
About You:
Minimum of 1–3 years of experience in B2B marketing, account-based marketing, or a sales development (BDR/SDR) role.
Analytical mindset with the ability to use campaign data to identify what’s working and where to pivot strategy.
Proficiency in CRM and marketing automation tools to manage high volumes of outreach and research effectively.
Clear, concise communicator capable of writing professional outreach and explaining complex AI solutions simply.
Hungry to learn about AI, automation opportunities in the Public Sector, and the Via buying audience, with a proven ability to implement feedback quickly.
Resilient and team player who enjoys building relationships over time and remains undeterred by setbacks.
Compensation and Benefits:
All final pay rates and levels will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Salary Range: $70,000-$80,000 + $5k bonus target
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: New York
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Product Support & Operations Specialist
at Via, you’ll be at the core of how our partners experience our technology. When cities and operators run into issues with the platform that powers their transit networks, you're who they turn to.
This role blends partner-facing work with deep technical problem-solving. You'll bridge the gap between partners' day-to-day realities and Via's Product and Engineering teams. It's a great opportunity for early-career professionals to build deep technical expertise, gain cross-functional exposure, and make a real impact from day one. You'll build a strong foundation that makes this an ideal starting point for many directions at Via.
About the Role:
Get up to speed quickly through hands-on training and mentorship, becoming a true expert on Via's platform, tools, and industry context.
Dive into technical issues, troubleshoot, and solve problems fast, giving partners the clarity they need to keep their networks running.
Build close relationships with partners, understanding their day to day and pain points so you can advise them in ways that consistently improve deployment outcomes.
Work cross-functionally with Product, Engineering, Operations, and Partner Success to tackle challenges that span multiple functions.
Spot product and process improvements, acting as the bridge between partners and technical teams to shape prioritization and scalability decisions.
About You:
1-2 years of work experience, including internships; we welcome recent graduates eager to grow in a fast-paced, mission-driven environment.
Curious and eager: You love digging into how things work.
Keen to build a career in tech, with an open mind about where you'll want to focus.
Meticulous and analytical, with a strong process orientation and the ability to manage multiple priorities simultaneously.
An entrepreneurial problem-solver who doesn't accept the status quo and is always looking for smarter solutions.
A natural communicator who instinctively finds the right tone in every situation.
While not required, fluency in an additional language (Spanish, German, Arabic, French, Italian, Dutch, or Japanese) is a plus.
We don't expect you to check every box. If you're excited about our mission, learn quickly, take ownership, and enjoy working collaboratively, we'd love to hear from you!
What We Offer:
Base Salary Range: $65,000-$75,000 per year plus variable pay and equity as part of a total compensation package. Final compensation will be determined by the candidate’s experience, knowledge, and skills.
Comprehensive health coverage, with low-cost dental and vision plans.
A 401(k) with company match and vesting.
Fully paid parental leave for new parents, with extended leave options.
Additional benefits (mental health, pet insurance, and other wellness perks).
20 days of paid time off (PTO) annually.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Miami Florida; Atlanta Georgia
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Partner Success Manager
, you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner’s service size and scope.
This is a US East Coast role. We're ideally looking for candidates in Miami or Atlanta (remote, but are open to other East Coast locations.
What You'll Do
Own the success of advanced transportation systems in our partner’s cities, acting as the primary point of contact for executive city and agency leadership
Act as a trusted advisor and consultant to our partners, helping to convert their ideas and community needs into revenue opportunities for Via
Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth
Negotiate multi-year and highly complex contract renewals and service expansions to increase year-on-year revenue from each partnership
Who You Are
You have minimum of 4+ years of relevant work experience, including client facing experience, including (but not limited to) consulting, consultative customer success, or success at a high growth company
Entrepreneurial relationship builder who remains calm and collected when faced with highly complex, politically sensitive situations
Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
A reliable, motivated self-starter with a growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others
Compensation and Benefits:
Base Salary Range: $85,000 - $110,000. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Ready to join the ride?
Via is an equal opportunity employer.
Location: Miami Florida; Atlanta Georgia
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Senior Partner Success Manager
,
you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner’s service size and scope.
This is a US East Coast role. We're ideally looking for candidates in Miami or Atlanta (remote), but are open to other East Coast locations.
What You'll Do
Develop a vision and strategy for partners by assessing their strengths and weaknesses to assist them in setting and achieving ambitious goals
Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth
Negotiate and sign contract renewals and service expansions to increase year-on-year revenue from each partnership
Who You Are
You have minimum of 6+ years of relevant work experience, including client facing experience
Relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them
Quantitatively-inclined and data savvy; you may not be a Tableau expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others
Comfortable with frequent travel, you're excited to connect with partners face-to-face
Compensation and Benefits:
Salary Range: $145,000-$165,000. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Ready to join the ride?
Via is an equal opportunity employer.
#LI-KS2
Location: New York
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Senior Software Engineer
on the Remix engineering team, you’ll build software cities rely on to design and improve public transportation systems with a focus on access, equity, and long-term sustainability. You’ll own features end to end from concept to production while shaping what we build and how we build it. Our stack includes Python, Ruby, TypeScript, and React, but we care most about strong engineering fundamentals and a user-centered approach to building products. You'll work on features used by some of the largest transit networks in the world, involving optimization, geospatial computation, machine learning, and AI.
About the Role:
Improve our planning and scheduling products to help planners explore new concepts, make informed decisions with data, and deliver better service to their riders.
Build, scale, and improve the optimization and backend systems behind those products, and make sure they run fast and reliably in production.
Collaborate with designers, data scientists, algorithm researchers, product managers, our in-house transit planners and schedulers, and our customers.
Work with a variety of technologies across our stack for different projects, all to deliver great end-to-end user experience.
Contribute to discussions about engineering best practices and architecture within your relevant area of expertise.
Build and maintain our processes and tools, to keep our productivity and code quality high.
About You:
You have at least 6 years of professional software engineering experience.
You’ve built and scaled a computationally hard system in production, such as optimization, routing, search, simulation, or geospatial processing.
Mission-driven: you’re passionate about companies with strong values and missions.
User-centric: you find value in talking to customers and addressing core customer needs.
You use AI tools effectively in your day-to-day engineering work.
Collaborative, humble, empathetic, and feedback-driven.
Experience with operations research, mathematical optimization, or applied machine learning is a plus, but not required.
Experience with geospatial data, mapping technologies, or data visualization is a plus, but not required.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $180,000-$220,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Tel Aviv
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Application Security Engineer
at Via, you will be a key member of the team, responsible for ensuring the security of Via's applications throughout the software development lifecycle. You will work closely with development, operations, and product teams to identify and mitigate vulnerabilities, promote secure coding practices, and build a robust application security program.
What You’ll Do:
Perform security assessments, including penetration testing, vulnerability scanning, and code reviews, to identify security weaknesses in applications.
Collaborate with development teams to remediate identified vulnerabilities and implement secure coding practices.
Define and implement application security testing strategies, including static analysis, dynamic analysis, and software composition analysis.
Use AI (LLMs, agents, MCP-based tooling) to improve AppSec work such as vulnerability triage, code review, remediation and detection, and set best practices for doing so safely.
Design and build security tooling and automation, such as CI/CD integrations, internal services and AI-assisted workflows.
Contribute to the development and maintenance of application security policies, standards, and procedures.
Research and evaluate new application security tools and technologies.
Monitor application security metrics and provide regular reports on the security posture of applications.
Participate in incident response activities related to application security.
Champion a security-first culture within the engineering organization.
Who You Are:
A Bachelor's degree in Computer Science or a related field is a plus.
Minimum of 3 years of experience as an Application Security Engineer or a similar role.
Strong understanding of application security concepts, including OWASP Top 10, CWE Top 25, and SANS Critical Security Controls.
Experience with various application security testing tools and techniques (e.g., SAST, DAST, SCA).
Proficiency in at least one scripting language (e.g., Python, JavaScript, Ruby).
Experience with secure coding practices and vulnerability remediation.
Familiarity with CI/CD pipelines and DevOps practices.
Excellent communication and collaboration skills.
Ability to work independently and as part of a team.
Experience with cloud platforms (AWS is an advantage).
Compensation and Benefits
Our product impacts millions of users around the world providing alternative transport solutions that are more: efficient and accessible, changing cities to make them greener.
Competitive compensation package which includes base salary and equity
Health insurance with a discount for family members
Hybrid work and a lovely office situated in the heart of TLV, in Midtown, close to the light rail and train station
Career development and growth opportunities
Other perks: Freefit and other sports lessons, 10bis/Cibus - you choose!, happy hours, team events, communities and many more benefits
We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of worldclass engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Montgomery, Alabama
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Maintenance Manager
on Via’s Operations team, you’ll supervise and perform complex technical and administrative work overseeing the maintenance program for the servicing, maintenance, and repair of all transit equipment and property. You'll also be an active member of the maintenance team, working hands on to ensure our vehicles and equipment are operating successfully and efficiently.
**This is an in-person position with the expectation that you will be on-site 5 days per week**
While standard schedules are provided, this role does require flexibility to work occasional evenings, Saturdays, and extended hours as business needs arise.
What You'll Do:
Service, overhaul, and repair of all transit equipment and property. Discuss equipment repair with personnel, evaluate problems, write work orders, and assign and prioritize work.
Manage the full employee lifecycle for drivers: scheduling, PTO approvals, approving timesheets for payroll, daily inquiries, performance conversations, and adherence to workplace policies.
Inspect work in progress and upon completion when required. Inspect tools and equipment for condition and proper use. Approve stock orders for needed parts. Maintain records of work, troubleshoot various facilities and transit equipment problems. Understand and use automotive test equipment manuals and diagrams.
Direct and coordinate the administrative activities pertinent to the maintenance of system equipment and property. Help prepare the maintenance budget and oversee maintenance budget.
Provide technical advice to mechanics. Determine need and feasibility of major repairs on individual pieces of equipment with a strong focus on safety and cost-effective decisions.Train, coach, and mentor staff, ensuring consistent workmanship, safety compliance, and documentation standards.
Direct and coordinate the ordering, receiving, storing, and distribution of an inventory of equipment supplies and spare parts.
Diagnose and perform all repairs as required, including but not limited to, engine defects, transmission defects, electrical defects, and preventative maintenance.
Build strong working relationships with partners, vendors, and other stakeholders, including central Via teams and our partners.
Who You Are:
Self-starter who is proactive and comfortable taking on a high level of responsibility.
Hands-on leader who can run a shop day-to-day and is comfortable working on the floor alongside the team when needed
Vocational automotive training and considerable experience ((minimum 5 years hands-on; 3 years supervisory experience preferred/required) ) in skilled mechanical work strongly preferred.
Strong project manager eager to create and refine operational processes.
Outgoing and sociable leader; skilled at communicating professionally with partners, vendors, and partners from a broad range of backgrounds.
Comfortable prioritizing and working on multiple initiatives with various stakeholders.
Proficient with technology, such as maintenance software, Google Suite, and email
Licenses and Certification Requirement:
Hold a valid driver’s license.
Hold a high school diploma or GED certificate
Hold an ASE Automobile Service Master Technician Certification for Medium / Heavy Truck or Transit Bus
At least 25 years old
Successful completion of mandatory pre-employment drug test, criminal background check, and motor vehicle records check.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $90,000 - $105,000 / per year
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: New York, New York
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
We’re now launching an incubator-style team operating like a startup within the company - to expand our reach and provide cutting-edge technical solutions to cities in areas beyond transit.
As a
Staff AI Engineer
at Via, this is a rare opportunity to get in at the ground floor of something genuinely new: a dedicated space to move fast, experiment boldly, and build AI-powered products that could fundamentally change how Via and our partner cities operate. You'll have real autonomy, direct access to leadership, and the backing of a company that's already at scale - without the constraints that usually come with it. If you're experienced at building AI products end-to-end and you're energized by the idea of doing that with a blank canvas, this is the role for you.
About the Role:
Build and ship production-grade AI products end-to-end - owning everything from problem framing and data pipeline design through to deployment and iteration in live environments.
Work closely with our partners in a forward-deployed manner to deeply understand problems and constraints and iterate quickly on scalable agentic solutions.
Lead technical scoping workshops, directly interfacing with city leaders to solve challenging local problems with agentic workflows.
Work across a fast-moving and varied roadmap, contributing to intelligent tooling involving data consolidation, predictive modelling, real-time decision-making, and LLM-powered experiences.
Collaborate directly with product, data science, and operations teams to identify and prioritize the highest-impact AI opportunities across the business.
Write clean, scalable backend code that powers AI-driven features - designing APIs, managing data flows, and ensuring your systems perform reliably at scale.
Help shape the technical culture of AI Labs from the ground up - contributing to how the team builds, reviews, ships, and iterates.
Stay close to the frontier of AI development and bring new ideas, tools, and approaches into the team proactively.
About You:
You have 10+ years of hands-on experience building full stack applications and - with a track record of owning features end-to-end rather than working in isolation on models or research.
3+ years of working with AI tools and/or building AI powered products
You have deep expertise across the AI stack - including LLMs, predictive modelling, and the data infrastructure required to support them in real-world environments.
You're a strong engineer at your core - comfortable designing scalable APIs, working with distributed systems, and writing code that is clean, maintainable, and built to last.
You're energized by ambiguity and early-stage environments - you don't need everything to be defined to do great work, and you take ownership without being asked.
You bring the communication skills to work cross-functionally and the intellectual curiosity to keep pushing the boundaries of what's possible with AI.
You thrive when working directly with users and customers, and are comfortable with travel to collaborate on-site.
Compensation and Benefits
(US only)
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $250,000 - $300,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans, 401K matching, catered lunch on Wednesdays, and many other perks.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Berlin
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As an
Expansion Working Student
, you’ll get a front-row seat to how Via launches and scales new markets around the world. You’ll gain hands-on experience across entrepreneurship, Operations, Product, and Marketing, work on real projects, learn from experienced teammates, and see how different teams come together to bring new ideas to life.
And no two launches look the same. One week, you might be helping launch an on-demand service alongside electric buses; the next, supporting a new university shuttle or an entire city transit system. That’s what makes Expansion so exciting: you’ll get to see the many different ways Via is reimagining public transportation.
Based in either Paris or Berlin, you’ll support the launch and growth of our services in Germany while also contributing to expansion projects across Via’s global markets.
This is a working student position with 20 hours per week, starting as soon as possible, ideally in October or November. We're also open to full-time interns (40 hours/week) for 6 months.
What You'll Do:
Contribute to the project planning required to set up Via-enabled mobility services for new partners
Lead testing efforts for our new global launches, providing ongoing support as needed to enable and promote project success
Ensure that our engineering team is getting the feedback they need to build the best product possible
Tap Via’s in-house product, operational, and marketing knowledge base to help partners get the most out of our technology, while contributing to our scaling growth
Work collaboratively with our Berlin team, as well as other Via teammates in Paris, London, Berlin, and New York, to test and implement product improvements
Who You Are:
Entrepreneurial and a proactive problem solver; you don’t accept the status quo and are always looking for creative solutions
Effective at managing multiple tasks simultaneously and comfortable taking on responsibility
Willing to wear multiple hats and work on projects of all types
Excellent communicator with the ability to adjust to a variety of stakeholders
Eager and available to travel for field tests when needed
Fluency in English and
German
(C2 or above) is required
What We Offer:
Joining a global employer with 1,000+ mobility deployments across 40+ countries
Becoming part of a company that was awarded for its commitment to social good:
We are one of 17 Ventures That Embody the U.N.’s 17 Sustainability Goals.
Inc. Magazine’s “Best in Business” Awardee in the software category for Companies That Put Purpose Before Profit
Base salary pay: €15/hour, which amounts to:
€2,300 - 2,400 gross per month, based on a 40-hour week
If you're based in Berlin: a lovely office situated in the heart of Berlin, at Chausseestraße and weekly team lunch and breakfast.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
#LI-RB1
Location: Paris
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As an
Expansion Working Student
, you’ll get a front-row seat to how Via launches and scales new markets around the world. You’ll gain hands-on experience across entrepreneurship, Operations, Product, and Marketing, work on real projects, learn from experienced teammates, and see how different teams come together to bring new ideas to life.
And no two launches look the same. One week, you might be helping launch an on-demand service alongside electric buses; the next, supporting a new university shuttle or an entire city transit system. That’s what makes Expansion so exciting: you’ll get to see the many different ways Via is reimagining public transportation.
Based in either Paris or Berlin, you’ll support the launch and growth of our services in Germany while also contributing to expansion projects across Via’s global markets.
This is a working student position with 20 hours per week, starting as soon as possible, ideally in October or November. We're also open to full-time interns (40 hours/week) for 6 months.
What You'll Do:
Contribute to the project planning required to set up Via-enabled mobility services for new partners
Lead testing efforts for our new global launches, providing ongoing support as needed to enable and promote project success
Ensure that our engineering team is getting the feedback they need to build the best product possible
Tap Via’s in-house product, operational, and marketing knowledge base to help partners get the most out of our technology, while contributing to our scaling growth
Work collaboratively with our Berlin team, as well as other Via teammates in Paris, London, Berlin, and New York, to test and implement product improvements
Who You Are:
Entrepreneurial and a proactive problem solver; you don’t accept the status quo and are always looking for creative solutions
Effective at managing multiple tasks simultaneously and comfortable taking on responsibility
Willing to wear multiple hats and work on projects of all types
Excellent communicator with the ability to adjust to a variety of stakeholders
Eager and available to travel for field tests when needed
Fluency in English and
German
(C2 or above) is required
What We Offer:
Joining a global employer with 1,000+ mobility deployments across 40+ countries
Becoming part of a company that was awarded for its commitment to social good:
We are one of 17 Ventures That Embody the U.N.’s 17 Sustainability Goals.
Inc. Magazine’s “Best in Business” Awardee in the software category for Companies That Put Purpose Before Profit
Base salary pay: €15/hour, which amounts to:
€2,300 - 2,400 gross per month, based on a 40-hour week
If you're based in Paris: Hybrid working and a beautiful office in the heart of Paris (Saint-Lazare)
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
#LI-RB1
Location: Berlin
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As an
Expansion Intern
, you’ll get a front-row seat to how Via launches and scales new markets around the world. You’ll gain hands-on experience across entrepreneurship, Operations, Product, and Marketing, work on real projects, learn from experienced teammates, and see how different teams come together to bring new ideas to life.
And no two launches look the same. One week, you might be helping launch an on-demand service alongside electric buses; the next, supporting a new university shuttle or an entire city transit system. That’s what makes Expansion so exciting: you’ll get to see the many different ways Via is reimagining public transportation.
Based in either Paris or Berlin, you’ll support the launch and growth of our services in Germany while also contributing to expansion projects across Via’s global markets.
This is a full-time internship (40 hours/week) for 6 months, starting as soon as possible, ideally in October or November. We're also open to working students.
What You'll Do:
Contribute to the project planning required to set up Via-enabled mobility services for new partners
Lead testing efforts for our new global launches, providing ongoing support as needed to enable and promote project success
Ensure that our engineering team is getting the feedback they need to build the best product possible
Tap Via’s in-house product, operational, and marketing knowledge base to help partners get the most out of our technology, while contributing to our scaling growth
Work collaboratively with our Berlin team, as well as other Via teammates in Paris, London, Berlin, and New York, to test and implement product improvements
Who You Are:
Entrepreneurial and a proactive problem solver; you don’t accept the status quo and are always looking for creative solutions
Effective at managing multiple tasks simultaneously and comfortable taking on responsibility
Willing to wear multiple hats and work on projects of all types
Excellent communicator with the ability to adjust to a variety of stakeholders
Eager and available to travel for field tests when needed
Fluency in English and
German
(C2 or above) is required
What We Offer:
Joining a global employer with 1,000+ mobility deployments across 40+ countries
Becoming part of a company that was awarded for its commitment to social good:
We are one of 17 Ventures That Embody the U.N.’s 17 Sustainability Goals.
Inc. Magazine’s “Best in Business” Awardee in the software category for Companies That Put Purpose Before Profit
Base salary pay: €15/hour, which amounts to:
€2,300 - 2,400 gross per month, based on a 40-hour week
If you're based in Berlin: a lovely office situated in the heart of Berlin, at Chausseestraße and weekly team lunch and breakfast.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
#LI-RB1
Location: Paris
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As an
Expansion Intern
, you’ll get a front-row seat to how Via launches and scales new markets around the world. You’ll gain hands-on experience across entrepreneurship, Operations, Product, and Marketing, work on real projects, learn from experienced teammates, and see how different teams come together to bring new ideas to life.
And no two launches look the same. One week, you might be helping launch an on-demand service alongside electric buses; the next, supporting a new university shuttle or an entire city transit system. That’s what makes Expansion so exciting: you’ll get to see the many different ways Via is reimagining public transportation.
Based in either Paris or Berlin, you’ll support the launch and growth of our services in Germany while also contributing to expansion projects across Via’s global markets.
This is a full-time internship (40 hours/week) for 6 months, starting as soon as possible, ideally in October or November. We're also open to working students.
What You'll Do:
Contribute to the project planning required to set up Via-enabled mobility services for new partners
Lead testing efforts for our new global launches, providing ongoing support as needed to enable and promote project success
Ensure that our engineering team is getting the feedback they need to build the best product possible
Tap Via’s in-house product, operational, and marketing knowledge base to help partners get the most out of our technology, while contributing to our scaling growth
Work collaboratively with our Berlin team, as well as other Via teammates in Paris, London, Berlin, and New York, to test and implement product improvements
Who You Are:
Entrepreneurial and a proactive problem solver; you don’t accept the status quo and are always looking for creative solutions
Effective at managing multiple tasks simultaneously and comfortable taking on responsibility
Willing to wear multiple hats and work on projects of all types
Excellent communicator with the ability to adjust to a variety of stakeholders
Eager and available to travel for field tests when needed
Fluency in English and
German
(C2 or above) is required
What We Offer:
Joining a global employer with 1,000+ mobility deployments across 40+ countries
Becoming part of a company that was awarded for its commitment to social good:
We are one of 17 Ventures That Embody the U.N.’s 17 Sustainability Goals.
Inc. Magazine’s “Best in Business” Awardee in the software category for Companies That Put Purpose Before Profit
Base salary pay: €15/hour, which amounts to:
€2,300 - 2,400 gross per month, based on a 40-hour week
If you're based in Paris: Hybrid working and a beautiful office in the heart of Paris (Saint-Lazare)
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
#LI-RB1
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