Location: Atlanta, GA
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
Via has partnered with 100+ cities and public transit agencies around the world to deploy our mobility technology. As a
Field Manager
on Via’s Transit-as-a-Service (TaaS) Operations team, you’ll be responsible for managing operations using our innovative technology platform. You’ll manage daily operations while driving continuous improvement and growth of our services.
**This is a fully in-person position with the expectation that you will be onsite 4-5 days per week. This role will also require travel to Birmingham, AL at least 2x/month**
What You’ll Do:
Ensure operational excellence and an unbelievable customer experience
Oversee operations in person, the business needs may dictate a need for early mornings or evenings at times
Manage driver supply to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectations
Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise
Respond to driver feedback and live customer issues
Diligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth
Analyze, interpret metrics/KPIs in order to identify possible inefficiencies and apply analysis to optimize operations.
Who You Are:
A socially perceptive, environmentally conscious individual who is aligned with promoting transportation equity and the reduction of carbon emissions.
A self-starter who is comfortable taking on a high level of responsibility
A driven executor with a track record of end to end ownership of a book of business, and a history of hitting KPIs and revenue goals.
A team-focused individual that takes ownership of their work and pride in their team's success.
Experienced in project management, creating and refining operational processes, and customer service. Multi-site management experience is a plus.
An outgoing and sociable leader; skilled at communicating professionally with partners, customers and driver partners from a broad range of backgrounds.
Willing to wear multiple hats and contribute on projects of all types
Fluent in English, additional languages a plus
Based in the Atlanta area can easily commute between operations at least 3-4 times a week
Experienced in managing (including scheduling) a team is a plus
Taking initiative and owning new projects
Comfortable with ambiguity and evolving / adapting as conditions change
Experienced in managing projects with multiple stakeholders is a plus
Bachelor’s degree is a plus
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $65,000 - $75,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Berlin
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Senior Account Executive, DACH
at Via, you'll drive revenue growth across DACH, Via's largest European market. You'll build the relationships that matter, close the deals that shape how cities invest in mobility, and help authorities and operators across the region rethink what public transport can look like. This is a high-ownership individual contributor role at the intersection of technology, public policy, and
real-world impact
, on a team that believes better cities start with better transportation.
About the Role:
Building and closing high-impact partnerships with city governments, transport authorities, and private operators across DACH, navigating complex, multi-stakeholder sales cycles from first conversation to signed deal
Executing go-to-market plans for DACH's unique buying landscape, including public-sector procurement processes, political dynamics, and multi-year funding cycles
Creating compelling, data-driven business cases that show how Via's platform improves ridership, efficiency, and sustainability for cities and regions across the market
Acting as a trusted advisor to city leaders and mobility operators as they design future transit networks, identify funding mechanisms, and navigate operational and political constraints
Representing Via externally in your market, contributing to how modern mobility is understood across the region through conferences, industry events, and thought leadership
Sharing market intelligence with product and strategy teams, contributing on-the-ground insight from what cities and operators in DACH actually need
About You:
6+ years of experience in sales, business development, or strategy, with a proven ability to win in enterprise, government, infrastructure, or tech-enabled services; a background in public transport or mobility is a strong plus
A track record of winning complex, multi-stakeholder deals where outcomes are driven by trust and influence
Strong analytical and storytelling skills; you know how to turn data, policy, and customer needs into a clear, compelling commercial narrative
Fluent in German (C2) and English, with the instinct to always find the right tone whether in a boardroom, at a conference, or in a written proposal
Curious, resourceful, and comfortable in ambiguity; you don't wait for perfect conditions to start moving
Sound commercial judgment; you know when to push, when to listen, and when to rethink the approach to maximise the value of a deal
A natural collaborator who views success as a team effort and thrives in high-ownership environments
What We Offer:
Becoming part of a company that was awarded for its commitment to social good
Competitive compensation, including equity
Hybrid work and a lovely office situated in the heart of Berlin, in Mitte
Company pension scheme (bAV) with a 20% employer contribution
Urban Sports Club membership
Weekly team lunch and breakfast
30 vacation days a year
There has never been a more exciting time to be on the cutting edge of public mobility.
Ready to join the ride?
#LI-RB1
Location: Southern Connecticut; Stamford, New Haven, Norwalk
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
Via has partnered with 100+ cities and public transit agencies around the world to deploy our mobility technology. As a
Field Manager
on Via’s Transit-as-a-Service (TaaS) Operations team, you’ll be responsible for managing operations using our innovative technology platform. You’ll manage daily operations while driving continuous improvement and growth of our services.
**This is a fully in-person position with the expectation that you will be onsite 4-5 days per week**
What You’ll Do:
Ensure operational excellence and an unbelievable customer experience
Oversee operations in person, the business needs may dictate a need for early mornings or evenings at times
Manage driver supply to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectations
Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise
Respond to driver feedback and live customer issues
Diligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth
Analyze, interpret metrics/KPIs in order to identify possible inefficiencies and apply analysis to optimize operations.
Who You Are:
A socially perceptive, environmentally conscious individual who is aligned with promoting transportation equity and the reduction of carbon emissions.
A self-starter who is comfortable taking on a high level of responsibility
A driven executor with a track record of end to end ownership of a book of business, and a history of hitting KPIs and revenue goals.
A team-focused individual that takes ownership of their work and pride in their team's success.
Experienced in project management, creating and refining operational processes, and customer service. Multi-site management experience is a plus.
An outgoing and sociable leader; skilled at communicating professionally with partners, customers and driver partners from a broad range of backgrounds.
Willing to wear multiple hats and contribute on projects of all types
Fluent in English, additional languages a plus
Experienced in managing (including scheduling) a team is a plus
Taking initiative and owning new projects
Comfortable with ambiguity and evolving / adapting as conditions change
Experienced in managing projects with multiple stakeholders is a plus
Bachelor’s degree is a plus
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $65,000 - $75,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Silicon Valley, Cupertino, Palo Alto, San Jose, East Bay
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Field Operations Manager
on Via’s Transit-as-a-Service (TaaS) Operations team, you’ll be responsible for managing operations using our innovative technology platform. You’ll manage daily operations while driving continuous improvement and growth of our services.
**This is a fully in-person position with the expectation that you will be onsite 4-5 days per week**
What You’ll Do:
Run the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service.
Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements.
Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life.
Who You Are:
is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Field Operations Manager
on Via’s Transit-as-a-Service (TaaS) Operations team, you’ll be responsible for managing operations using our innovative technology platform. You’ll manage daily operations while driving continuous improvement and growth of our services.
**This is a fully in-person position with the expectation that you will be onsite 5 days per week**
What You’ll Do:
Run the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service.
Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements.
Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life.
Who You Are:
Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work.
Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through.
Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen.
Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences.
Mission driven, motivated by expanding access to transportation and improving how communities move.
Based in the Bay Area area, ready to be onsite 4–5 days a week.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $70,000-$75,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching
Ready to join the ride?
Via is an equal opportunity employer.
Location: New York, NY
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Talent Strategy & Operations Principal
at Via, you will play a direct role in scaling, refining, and operationalizing our talent processes. Our Strategic Growth team does far more than traditional recruiting – we are the stewards of Via’s leadership pipeline, partnering closely with global hiring managers to define what exceptional looks like. In this role, you will implement creative strategies to engage top talent and elevate Via’s employer brand through targeted events, strategic partnerships, and compelling content. You will approach talent acquisition as an engineering challenge: diagnosing pipeline bottlenecks, building workflow automations, and designing frictionless hiring systems. As Via continues to scale, you will play a pivotal role in shaping the future of talent across the company.
About the Role:
Own the full hiring strategy for your global teams, from defining target profiles to executing the outreach plan for top talent.
Partner closely with hiring managers to understand their goals, challenge assumptions, and shape a process that leads to the right hire.
Build and maintain proactive, high-quality candidate pipelines that reflect both the external talent market and Via’s future roadmap.
Run fast, thoughtful, and innovative recruiting processes that give candidates a great experience while helping teams move quickly.
Spot patterns and opportunities to improve how we hire, sharing insights and data across teams at every opportunity.
Map, track, and source top talent across major markets, leveraging deep research skills to become a subject-matter expert in industry trends.
Make data-driven decisions, using key metrics (funnel conversion, calibration, pass-through rates) to diagnose bottlenecks, educate partners, and solve problems.
Deliver an exceptional candidate experience across every stage of the interview process.
Think big and build: develop new initiatives to market opportunities at Via, engage talent, and raise the operational rigor and impact of the Talent function.
About You:
Intellectually curious, collaborative, and eager to grow in a fast-moving People Operations function.
Results-driven; you're motivated to meet and exceed your goals.
Reliable, independent, and able to manage high-priority projects in a fast-paced environment.
A savvy, tactful, and graceful communicator – you intuitively find the right tone in every situation, and enjoy working with others.
Analytical and innovative; you're a natural problem-solver, and you approach new challenges with creativity.
Technically savvy; you may already know some Boolean operators, and you're excited to explore new platforms.
A minimum of 3+ years of experience at a high growth company.
Compensation and Benefits:
Base Salary Range: $95,000-$145,000 per year plus equity as part of a total compensation package. Final compensation will be determined by the candidate’s experience, knowledge, and skills.
Comprehensive health coverage, with low-cost dental and vision plans.
A 401(k) with company match and vesting.
Fully paid parental leave for new parents, with extended leave options.
Additional benefits (mental health, pet insurance, and other wellness perks).
20 days of paid time off (PTO) annually.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: New York, NY
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Talent Acquisition Principal
at Via, you'll play a direct role in growing, scaling, and operationalizing talent processes. We’re a people first organization and it’s the cornerstone of Via’s success. You will work in partnership with recruiters and hiring managers to find the best candidates for a variety of functions. You’ll implement thoughtful and creative strategies to engage top talent. You'll help craft and refine our strategies for candidate engagement and experience. As Via continues to scale, you will play a critical role in helping achieve our ambitious hiring goals.
This is a unique opportunity to shape the future of talent at Via.
What You’ll Do:
Collaborate with recruiters and hiring managers to understand their hiring needs to help create and implement strategies for candidate outreach
Proactively map, track, and source top technical talent across major US markets; leveraging your strong research skills, you'll become a subject matter expert in industry trends and complex talent searches
Build strong, diverse, and inclusive candidate pools using various sourcing techniques
Make data-driven decisions, using relevant metrics to assess the effectiveness of your sourcing strategies and demonstrate results
Design and implement a comprehensive and fair interview process; leverage feedback and data-driven insights to refine accordingly
Conduct initial conversations and preliminary interviews with candidates across teams and functions
Create a best-in-class candidate experience throughout the interview experience
Develop robust internal processes to optimize the efficacy, agility and impact of the Strategic Growth function
Who You Are:
Intellectually curious, collaborative, and eager to grow in a fast-moving People Operations function
Results-driven; you're motivated to meet and exceed your goals
Reliable, independent, and able to manage high-priority projects in a fast-paced environment
A savvy, tactful, and graceful communicator – you intuitively find the right tone in every situation, and enjoy working with others
Analytical and innovative; you're a natural problem-solver, and you approach new challenges with creativity
Technically savvy; you may already know some Boolean operators, and you're excited to explore new platforms
A minimum of 3+ years of experience at a high growth company
Compensation and Benefits:
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching
Base Salary Range: $95,000- $145,000 per year plus equity as part of a total compensation package. Final compensation will be determined by the candidate’s experience, knowledge, and skills.
Comprehensive health coverage, with low-cost dental and vision plans.
A 401(k) with company match and vesting.
Fully paid parental leave for new parents, with extended leave options.
Additional benefits (mental health, pet insurance, and other wellness perks).
20 days of paid time off (PTO) annually.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Dallas-Fort Worth, TX
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Field Manager
on Via’s Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you’ll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience.
**This is a fully in-person position with the expectation that you will be onsite 4-5 days per week.**
What You’ll Do:
Run the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service.
Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements.
Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life.
Who You Are:
Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work.
Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through.
Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen.
Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences.
Mission driven, motivated by expanding access to transportation and improving how communities move.
Based in the Dallas-Fort Worth area, ready to be onsite 4–5 days a week.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $60,000 - $70,000 / per year.
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Fort Worth, TX
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Dispatcher,
you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs.
**This is an in-person position. You will be working from our office in Fort Worth, TX. Shift will be 5 days a week (4 weekdays and 1 weekend day) **
What You'll Do:
Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues
Prioritize operational issues as a real-time point of contact and provide creative solutions for overseeing a live operation
Build strong cross-functional relationships across various Via teams and offices and external partners
Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone and email.
Effectively prioritize live operational issues and take action based on the information received
Leverage knowledge of Via products and services to make ad hoc decisions with little guidance
Who You Are:
Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively
Ownership mentality: take full responsibility for delivering great service to driver-partners
Proactive: able to think ahead and anticipate to prevent problems before they start
An empathetic and effective communicator: you excel at active listening and collaboration
Comfortable with ambiguity: make thoughtful choices between imperfect options
Maintain a solution-oriented mindset: persistent, creative, and cool under pressure
Observant and keen to improve: if something’s not working, you come up with a better way
An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams
Successful completion of a pre-employment physical exam, drug test, criminal background check, and motor vehicle records check is mandatory for employment.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $19.00/hour
Shifts will be
5 days a week (4 weekdays + 1 weekend day)
Hours available (subject to change):
3:30am - 12pm CT
12pm - 8:30pm CT
2pm - 10:30pm CT
We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: US East Coast
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Senior Partner Success Manager
,
you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner’s service size and scope.
This is a US East Coast role. We're ideally looking for candidates in Miami or Atlanta (remote) or New York City (hybrid from our Union Square office), but are open to other East Coast locations.
What You'll Do
Develop a vision and strategy for partners by assessing their strengths and weaknesses to assist them in setting and achieving ambitious goals
Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth
Negotiate and sign contract renewals and service expansions to increase year-on-year revenue from each partnership
Who You Are
You have minimum of 6+ years of relevant work experience, including client facing experience
Relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them
Quantitatively-inclined and data savvy; you may not be a Tableau expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others
Comfortable with frequent travel, you're excited to connect with partners face-to-face
Compensation and Benefits:
Salary Range: $145,000-$165,000. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Ready to join the ride?
Via is an equal opportunity employer.
#LI-KS2
Location: New York, New York
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Senior Product Manager, Transit Operations
at Via, you will lead a complex set of products and features that impact our primary user and buyer - public sector transit agencies, municipalities and governments. Via prides itself on being a true partner to the public sector in helping make transit better for everyone but especially those in low income and minority communities. You will be joining Via at a time of rapid growth, impacting hundreds of thousands of riders weekly. This is an opportunity to digitize public transit and in doing so, provide greater transit access affordably, take cars off roads and create livable communities for all. Our customers trust us to partner with them on this mission and we are laser focused on providing them with delightful and intuitive products that make their jobs easy, efficient and rewarding.
What You'll Do:
Be a lead PM responsible for a best-in-class experience for the admin console and “mothership” that public sector agencies rely upon for everything from their long-term transportation planning to real-time operations
Design end to end experiences that follow the “life of a ride” from booking to confirmation to post-ride history and support
Build products that help transit agencies increase efficiency for their staff while increasing rider satisfaction; Other metrics include reducing time spent on support and troubleshooting and successful resolution of issues raised by riders
Create delightful digital experiences that in turn create excellent real-world outcomes for low-income and minority populations
Partner with engineers and architects to build a sound infrastructure that supports multiple personas and use cases while feeling purpose-built for the end user
Strive for excellent quality products while pragmatically releasing meaningful features on a regular cadence; employ a test and learn philosophy
Build the short and long-term roadmap for your products by integrating customer feedback, data, trends and strategic initiatives, in an effort to continuously improve and expand Via’s product offering
Work closely with key internal and external stakeholders around the globe and different time zones to guide prioritization and make sure that product development is focused and impactful
Lead cross-team collaboration and work on complicated problems by integrating with other product managers and development teams across the organization
Get the job done, sync teams, while keeping the big picture firmly in mind
Who You Are:
Minimum of 7 years of Product Management experience in B2C or B2B SaaS products
Excellent collaborative written and verbal fluency in English
Able to digest market research & customer feedback along with having a crisp understanding of technical requirements and constraints to paint a vision of what a great product could look like
Demonstrated success in handling an end-to-end product lifecycle with the ability to drive product planning, development, and launch
Excellent analytical abilities and a strong business acumen - an MBA is a plus
A great multitasker who thrives in a dynamic, fast-paced work environment
Pro-active and independent achiever, self-learner, able to handle a task from idea to production
Team Player, with great communication/listening skills and a can-do attitude
Thrive in fast-paced environments
Balance delivery of MVPs with an unwavering commitment to world class products
A firm believer in a “Data First” philosophy but can also make decisions in ambiguous situations
Passion for public transit, mapping, SaaS and accessibility - working experience in these areas is a plus
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $150,000 - $220,000 per year
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with a generous company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Sioux Falls, SD
Sioux Area Metro is South Dakota’s largest transportation provider. Our mission is to have a positive social and economic impact on the community by providing a safe and reliable transportation option for all who live, work, or play in Sioux Falls.
As a
CDL Driver
at SAM by Via, you will drive buses and provide outstanding customer service to riders in the immediate Sioux Falls area.
What You’ll Do:
Drive buses in heavy or light city and highway traffic, in all conditions, and following all rules and regulations in a productive and timely manner
Safely and courteously, operate lift-equipped vehicles to transport elderly and/or disabled persons
Learn the fundamentals of SAM by Via operations and related safety procedures
Perform the routine operation of agency vehicles
Who You Are:
Possess good knowledge of the city
Able to follow written and verbal instruction
Able to operate a bus within standard safety guidelines to ensure public safety
Able to deal effectively and courteously with all customers and the public
Hold a valid SD driver’s license; Class B CDL with passenger and air brake endorsement is a plus.
We can train you to obtain one.
Able to pass a pre-employment physical
Pass a drug screening and background check: no felonies, clean MVR, no DUI/DWI or reckless driving convictions, and no more than 2 speeding tickets
At least 25 years old
Able to apply in person at the Sioux Area Metro office
Compensation and Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills.
Salary Range: Starting at $22.50/hour during training/probation with increases up to $25.00
Benefits include health, dental, and life insurance, 401K with up to 6% company match, holiday pay, vacation, and bonus days
Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems — optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe.
Building the world's most efficient, equitable, and sustainable transportation network for all passengers — including those with limited mobility, those without smartphones, and unbanked populations — Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact.
At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves, providing technology in 650 communities and more than 35 countries and counting.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Remote - Central US
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Director, Strategic Partnerships
at Via, you'll drive revenue growth across the Central territory. You'll build the relationships that matter, close the deals that shape how cities invest in mobility, and help authorities and operators across the region rethink what public transport can look like. This is a high-ownership individual contributor role at the intersection of technology, public policy, and
real-world impact
, on a team that believes better cities start with better transportation.
This is a remote-first role based in the US Central region. We're ideally looking for candidates in Chicago or the broader Midwest, but are open to other locations including Texas.
About the Role:
Building and closing high-impact partnerships with city governments, transport authorities, and private operators, navigating complex, multi-stakeholder sales cycles from first conversation to signed deal
Own and execute go-to-market strategy for the Central's unique buying landscape, including public-sector procurement processes, political dynamics, and multi-year funding cycles
Creating compelling, data-driven business cases that show how Via's platform improves ridership, efficiency, and sustainability for cities and regions across the market
Acting as a trusted advisor to city leaders and mobility operators as they design future transit networks, identify funding mechanisms, and navigate operational and political constraints
Represent Via at the most senior levels in your market, actively shaping how modern mobility is understood across the region through conferences, industry events, and thought leadership
Bring structured, high-value market intelligence to product and strategy teams, translating on-the-ground insight from cities and operators into decisions that shape how Via thinks, builds, and competes across the market
About You:
10+ years of experience in sales, business development, or strategy, with a proven ability to win in enterprise, government, infrastructure, or tech-enabled services; a background in public transport or mobility is a strong plus
A track record of owning and winning complex, high-value, and multi-stakeholder deals where outcomes are built on trust and influence
Strong analytical and storytelling skills; you know how to turn data, policy, and customer needs to drive strategic decisions and build compelling narratives
Ability to read tone and adapt communication style, whether in a boardroom, at a conference, or in a written proposal
A motivated self-starter who turns ambiguity into momentum; you shape the approach, set the pace, and raise the standard for how things get done
Sound commercial judgment; you know when to push, when to listen, and when to rethink the approach to maximise the value of a deal
A natural leader who views success as a team effort and thrives in high-ownership environments
What We Offer:
Base salary range: $160,000-$210,000, determined by experience, knowledge, and skills. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans.
A 401(k) with a generous company match and vesting.
Fully paid parental leave for new parents, with extended leave options.
Additional benefits (family planning, mental health, pet insurance, and other wellness perks).
20 days of paid time off (PTO) annually.
There has never been a more exciting time to be on the cutting edge of public mobility.
Ready to join the ride?
Via is an equal opportunity employer.
#LI-RB
Location: New York
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Senior Proposals Writer
at Via, you will work to improve mobility by forging new partnerships with public transit providers through thoughtful, exceptionally-written proposals. Working with senior members of the Strategy Team, you will develop a deep understanding of potential partners’ transportation challenges and goals, learn Via’s unique technical and operational strengths, and coordinate high-quality written proposals for effective shared mobility services.
What You'll Do:
Hone your strategic thinking skills by coordinating with Via’s Partnerships, Expansion, and Finance teams to develop strategies for winning high-stakes, competitive procurements.
Absorb complex product specifications and distill into clear, easily-digestible prose.
Generate compelling original content by ascertaining a potential partner's needs and deploying your familiarity with Via’s technology and operational capabilities, transit norms, and the latest innovations from across the industry.
Lead competitive procurements from beginning to end -- through evaluation, creation of exceptional proposal content, review, and submission.
Conduct rigorous research on global mobility trends by analyzing news stories, new service announcements, scopes of work, and other forms of information and synthesizing findings into insightful commentary.
Skillfully manage communications with potential partners over the phone and email.
Support senior team members during interviews with cities and transit agencies.
Who You Are:
Meticulous and strategic; you can pay attention to every detail in a complex project while, at the same time, relating each of them to the big picture in a coherent way.
An exceptional writer and communicator with an instinctive appreciation for tone and structure; your colleagues have told you that they enjoy reading your work (and maybe you’ve even won awards).
Socially-minded, action-oriented, and passionate about urbanism; you understand the importance of public transit and are motivated to improve worldwide access to mobility.
Able to quickly switch gears to coordinate with teams across the company and team members from associate-level to C-suite.
An academic high-achiever, preferably in the humanities, social sciences, or another field that requires regular long-form writing and argumentation (undergraduate degree required; advanced degree preferred).
It’s a plus if you have created and published an original and thoughtful essay, op-ed, or other piece of content; bonus points if it is on the subject of technology, transit, urbanism, mobility, business strategy, or a related topic.
Our team boasts a diversity of academic and professional backgrounds: from Poetry PhDs to publishing veterans and policy analysts, many of whom had no prior proposal writing experience.
It’s a plus if you have led (or played a leading role in) the development and success of a business or public sector proposal/pitch/deal/etc.
It’s a plus if you have prior experience at a startup, transportation consulting firm, management consulting firm, or in the public sector.
What We Offer:
All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Salary Range: $85,000-$160,000
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
#LI-TS2
Location: Green Bay
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a part-time
Partner Support Specialist
, you will have the amazing opportunity to interact with one of our main customers: our driver-partners!
The Driver Experience Team serves as a direct bridge between Via's brand and the people who actually deliver our services. As a Partner Support Specialist for Via, you’ll be on the ground floor at this exciting company ensuring that our driver-partners have a smooth interaction and experience. We strive to create effortless experiences for everyone who reaches out to our team, and we serve as an advocate for our driver-partners in an effort to drive changes to the overall Via's experience. You will make customers feel like they are receiving a world-class education on our product suite; they will feel supported and loved throughout their correspondence with us. We bring the voice of the Via's brand to our drivers, and the voice of our drivers to the broader Via's team.
Please note: this is a part-time opportunity at about 20 hours per week.
What You'll Do:
Serve as the front line, speaking with driver-partners face-to-face, over the phone and through email/SMS to help improve their first experience with Via or manage their accounts
Become an expert on our Via software and book rides for our passengers, serving as the first point of contact and helping hand for our riders
Thrive in a fast-paced environment tackling an array of customer issues.
Deliver above-and-beyond customer service to our driver-partners, finding new and interesting ways to make customers smile.
Notice even the smallest trends and pain points, then brainstorm ways in which we can create solutions to improve each customer’s experience.
Coordinate with management to channel customer feedback to all areas of the business such as technology, marketing, design, and product teams.
Who You Are:
Clear communicator with excellent reading comprehension and writing skills
Excellent computer and technical skills, including experience with Microsoft Office, the Google Suite, previous CRM tools like Salesforce a plus
Strong listening skills and a great conversationalist
A well-rounded team player who takes ownership of (and pride in) your work
A strong work ethic and an entrepreneurial spirit
Dynamic; willing to wear multiple hats and work on projects of all types
You take initiative to solve problems and get the job done
Empathy and the ability to put yourself in the customer's shoes
Ability to work Tuesdays and Fridays 5p - 10p; and Saturdays.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary: $18/hour
We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of world class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Denver, CO
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Senior Enterprise Account Executive
at Via, you'll drive revenue growth across the North American Western territory. You'll build the relationships that matter, close the deals that shape how cities invest in mobility, and help authorities and operators across the region rethink what public transport can look like. This is a high-ownership individual contributor role at the intersection of technology, public policy, and
real-world impact
, on a team that believes better cities start with better transportation.
About the Role:
Building and closing high-impact partnerships with city governments, transport authorities, and private operators, navigating complex, multi-stakeholder sales cycles from first conversation to signed deal
Executing go-to-market plans for West’s unique buying landscape, including public-sector procurement processes, political dynamics, and multi-year funding cycles
Creating compelling, data-driven business cases that show how Via's platform improves ridership, efficiency, and sustainability for cities and regions across the market
Acting as a trusted advisor to city leaders and mobility operators as they design future transit networks, identify funding mechanisms, and navigate operational and political constraints
Representing Via externally in your market, contributing to how modern mobility is understood across the region through conferences, industry events, and thought leadership
Sharing market intelligence with product and strategy teams, contributing on-the-ground insight from what cities and operators actually need
About You:
6+ years of experience in sales, business development, or strategy, with a proven ability to win in enterprise, government, infrastructure, or tech-enabled services; a background in public transport or mobility is a strong plus
A track record of winning complex, multi-stakeholder deals where outcomes are driven by trust and influence
Strong analytical and storytelling skills; you know how to turn data, policy, and customer needs into a clear, compelling commercial narrative
Ability to read tone and adapt communication style, whether in a boardroom, at a conference, or in a written proposal
Curious, resourceful, and comfortable in ambiguity; you don't wait for perfect conditions to start moving
Sound commercial judgment; you know when to push, when to listen, and when to rethink the approach to maximise the value of a deal
A natural collaborator who views success as a team effort and thrives in high-ownership environments
What We Offer:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $145,000-$165,000
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with a generous company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (family planning, mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
There has never been a more exciting time to be on the cutting edge of public mobility.
Ready to join the ride?
Via is an equal opportunity employer.
seniorBerlin
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Sioux Falls, SD
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