Head of Payments (iGaming)

Location: Poland Workplace: fully About the Client An international technology company in the iGaming sector, providing payment infrastructure and platform solutions to online casino and sports betting operators. Role Overview Our client is looking for a Head of Payments to strengthen and scale payment operations across their iGaming platform. You’ll bring order to cross-functional processes, identify gaps, and help teams work together effectively. The role sits at the intersection of several teams and disciplines, bringing together different perspectives to support a consistent, effective payments function. You’ll help strengthen collaboration, refine how work moves across the organization, and ensure that payment initiatives contribute to sustainable improvements in performance. Key Responsibilities Build effective processes and ways of working across teams, identifying gaps and bottlenecks and driving improvements through to completion. Strengthen collaboration across the business so payment priorities and initiatives are coordinated effectively. Develop the payment infrastructure and PSP approach to support the needs of the iGaming business across different markets. Improve approval rates and other key payment metrics by monitoring performance, identifying issues, and coordinating practical solutions. Optimize payment costs while balancing performance, reliability, and market coverage. Work with the team leads to set priorities, resolve operational challenges, and keep improvements moving. Partner with Product and other stakeholders to shape payment capabilities, integrations, and expansion into new markets. Requirements At least 5 years of experience in iGaming industry, including 3 years in payments. A proven record of leading teams or functions and shaping effective processes, with substantial experience in a management capacity. Experience working across markets with varying regulatory frameworks. The ability to look beyond provider relationships and take ownership of the wider payments function, including operations, performance, and cross-team collaboration. A strategic yet hands-on approach, with the ability to identify opportunities, set clear priorities, and turn them into practical improvements. Strong communication skills and fluency in Russian / Ukrainian and English. Key Soft Skills Strong collaboration skills, with the ability to build effective working relationships across teams. A structured approach to problem-solving and a focus on turning insights into practical improvements. Clear communication skills, with the ability to align stakeholders and priorities. A pragmatic leadership style that supports progress while staying close to day-to-day operations. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.